Does the new Ultero from the new manufacturer have the same power/charging problems that killed the original?
1880103
Sorry, I do not know the answer. I have had the toothbrush for over 4 years and it has worked fine.
1880104
I contacted Ultreo with this question and received the following reply: "The person who replied that Ultreo no longer exists is indeed mistaken. Ultreo is back and widely available through online channels such as drugstore.com and ultreo.com. The original problems that you mention were caused by the batteries off-gassing, which led to a breakdown in one of the electronic components. The solution for this was to modify the handle housing to include a vent. This solution was implemented just prior to the original company shutting down, and has been completely resolved."
1880105
I contacted Ultreo with this question and received the following reply:"The person who replied that Ultreo no longer exists is indeed mistaken. Ultreo is back and widely available through online channels such as drugstore.com and ultreo.com. The original problems that you mention were caused by the batteries off-gassing, which led to a breakdown in one of the electronic components. The solution for this was to modify the handle housing to include a vent. This solution was implemented just prior to the original company shutting down, and has been completely resolved."
465542
I always used the 4.2v with no problems . I tryed the 3.0 and it was a little dimmer when fully charged ,almost couldnt notice tho
400612
None of them. But it may have been a problem with the laptop battery, which was new. None of the chargers I bought would charge the battery, so I think now it was the new battery. And then a few days ago the laptop died and went to heaven, so I'll never figure out what the problem was. Horrible laptop btw. Has been nothing but trouble since I bought it three years ago.
991804
I had the same problem with the old unit. It can't be fixed. The new one just plugs in snd works great.
1047036
Yes, make sure is the new version that has the spot for the power cord to connect without problem. The old version has a little extra piece that makes harder to connect to the power cord.
197228
Getting the same issue on mine. Red light never goes off while charging (overnight), and then won't ever turn on using the power button. I've used this model of a friend's, so I know how they work. But these are simply broken, as near as I can tell.
1556809
If I remember right I heard a few reviews says the same thing, obviouslly return it to the company for a replacement. You could always check for proper power and ground connections, but shy of that not much else you can do, all internal. I have 3 of these for years and no issues, including a motion one.
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
531858
Hi Chris - Thanks for asking! All units shipped since June 2012 have the improved, tighter power and USB port. We've received great feedback on the new units, including from some of the earlier reviewers that mentioned a problem. If you do see anything amiss, just email us at support@plugable.com and we'd be happy to help. Thanks! Bernie Thompson Founder, Plugable Technologies
1351139
I also have a different model. I've already retired this battery due to errors and not holding a charge.
1805616
Not that I have noticed. And the charge rate is so slow that I'm not concerned about overcharging! Hope this helps!
1439042
I had problems with mine not charging- the 15% power light kept blinking no matter how long it was charged and despite the light that indicated it WAS charging going off; I ultimately returned it. A few other people seem to have some similar problems.
953934
I think so. I believe the charger killed mine. I returned the HP & got an Asus instead!
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
157368
Ultimate is older technology with less features. It also has a strange charger, or at least in my opinion.The one, tracks sleep as well. Much easier to work with.
772059
No. I purchased a new battery and was unhappy to learn that I had to purchase a new charger due to a very slight change in design.
783158
Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2. Was this issue fixed with the refurbished models? 3. Do the refurbished models have "new" batteries? Anybody know? Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2.... » Read More Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2. Was this issue fixed with the refurbished models? 3. Do the refurbished models have "new" batteries? Anybody know? « Show Less