Is there a warranty? If someone removes the battery, I.e, prank. R u locked out until u replace the battery. Does it remember the last code
1861542
I don't think there is an warranty Yes..you will be locked out until you replace the battery. And I had to replace it twice because the battery battery keeps breaking
1861543
If someone removes the battery, it will not open until the battery is replaced, however, once the battery is replaced it does remember the old code so there is no problem getting back in it : )
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
128910
Why do you think that battery is non-replaceable ??? Actually there are instructions on how to remove the battery and properly dispose of it. So there is access to the battery. Simply remove the protective fabric cover and remove the battery. I've heard it costs $10 on ebay.
1001735
The battery can't be replaced by you. It needs to be sent in. As for how long they will last before replacement, i don't know. A long time probably. I've only owned one for a few months so i can't be the judge on that. But my friend has had his for a few years and he uses it a lot. His is still working fine on the original battery.
869533
Hi! It's a good question! I had problems with it... Battery lasts less than a month! I don't lmow if my lock has a problem or all the locks are like that. Since I'm in Brazil, I couldn't ask for manufecturer help...
568710
Keep in mind the door is always locked. The battery is only used to unlock the door, and then it goes back to lock. If you have a dead battery, the codes do not work, and you must use a key to open the door just as you would have to do if you did not know a code and the battery was good. I do not believe you have to re enter codes with a dead battery, as it is saved in memory.
171579
BTW, the "C" and "S" buttons are only accessible from the inside when you open the battery door. So, in response to the concerned person above, no, a thief cannot reset the passcode from the outside of a locked door.
182900
This product came with no real documentation. It only had a color insert with cautions to make sure you unplug it or it will drain your battery, even in the off position. I do not recall any warranty.
1481869
There is a reset button when you take off the battery cover. I don't know why there's no paperwork, maybe because it's a easy/simple toy.
1678287
According to Lenovo sales .... " It is a sealed battery...it is locked into the box and not removable, you would need to have it serviced to replace the battery" Therefore, just like the ipad or iphone, you have to send it to their service center and pay the fees (especially if out-of-warranty)
219858
If Batteries go dead, you can simply replace them while the safe is locked. The Batterycompartment isplaced inside the electric key pad, which can be removed with loosing one small crew with a regular Philips screw driver. Replacing the Battery does NOT restore the safe settings. if you lost your passcode you must have the master code at hand to open the safe.I hope that answers your questions.
1990679
I no longer have my unit, but if I remember correctly, the battery is NOT user-serviceable. At least that is what the instruction manual stated.
1602448
Yes. It does come with a key. So if the batteries die or you forget the code there is a key.
11684
Sorry wish I could help. I brought 2....one stop working so I got a refund & the other I forgot the password so it won't let me in & im trying figure out how to do a factory reset. Nothing in the owner Manuel.
70918
No, it is posted on I fixit.com. Not simple, I'm moderately technically skilled, and had no problem replacing the battery.
1983828
I was just about to suggest (and feeling a bit smug about it, I'll admit) that you simply re-boot. I had forgotten about the non-removable battery. Oops. Who feels foolish now? This is a great post. I hope somebody comes up with a useful suggestion.
2053964
If I remember right, you had to open the battery door thingy and there was a piece of plastic that you needed to pull out. I could be wrong though. Otherwise maybe try pressing the reset button? Just an idea.