The Telescope Reach wand doesnt seem to have suction coming out of it. Do I need to do anything to make it work? I attached the brush properly.
1869030
The only time a Dyson won't suck the bejebbers out of anything is if there is a leak in the connections somewhere. If the vacuum is not upright it will not suck. If it is upright check each and every connection to see if they are tight. Also check that the cannister is "clicked in" to the body of the machine. If nothing works, call Dyson. They are great!
1869031
The reach should automatically have suction if the vacuum is on and in the upright position. Sounds like your vacuum is malfunctioning. You should contact whoever you purchased it from or take it to a repair center.
1869032
You shouldn't have to do anything but I think the vacuum has to be upright when using it.
1869033
On my sweeper the wand has suction all the time. I didn't do anything to turn it on. Sounds like something is wrong with it so call Dyson.
1869034
Is the vacuum fully upright? When the handle is tilted back, it diverts the suction to the floor.
1025158
Release the suction by pulling the lever to the up position, make sure the surface and the suction cup are free of dust. If the cup doesn't feel sticky rinse with warm water (dust is sticking to it) let dry. Pick the spot place and lower the lever. Done.
165489
Not sure all vacuflow systems are the same. check diameter of the wand at both ends. i would recommend getting the cleaning end of the wand with a push button lock if your system has that. If not I had to use a piece of tape to keep the nozzle from falling out.
1184866
If the vacuum has power that goes to the wand than it will work. I am pretty sure the Capricorn has power to the wand so I am saying yes. You should have already had one when you purchased the vacuum. The wand does sometimes stop working and you would need to replace it but the Capricorn is a younger model, isn't it? Yours should still work.
1694081
I'm sorry, but we've only been using it for about a week. I can say that in the last week, we have had that same issue. I was hoping it was just am issue with the vacuum getting to know its surroundings, but it seems like that may not be it.
177325
Yes, I have added an extra wand from another vacuum & it worked. However, after about one year other parts of the vacuum stopped working well & parts at the base by the wheels & beater brush cracked.
226059
I also purchased this and love it! My vacuum works so well. Perhaps yours has a glitch or is a lemon for some reason. I know one thing, the manufacturer stands behind their product. Simply contact them through their website and let them know what has happened. They will definitely help you out.They are a family owned company with great values. Contact them!
439727
Absolutely, the two ends of the rod has to be attached. I tried vacuum stich and it doesn't work. It comes loose the first time that you grab it. You could fall.
383224
No, there is NO suction at all with this thing. It just kind of sits there like a rock. AHHHHHH LIKE A ROCK!!
1044987
I think you would have make sure the other brand is exactly that same size as the brush circle. I use the same pole as the mop as it just pops off then press down on to the brush.
177324
Mine has an extra wand that use. It is attached between the hose and the tunnel on the left aide (if viewing it from the back). Hope this helps.
1244308
I just use the munchkin bottle brush with the suction stand. Plus get the tiny brushes so you can clean in the straw!
211950
Sorry to reply late.I got the same problem as you commented. I don't know how to fix and it may not work in some models of Orion Telescope.If you know how to fix, please let me know. Thanks.
1266826
Hi, you might want to unscrew the bottom to see if it is clogged but first I would remove the hose and check there. I have had little objects get caught there and it would loose suction. I have 2 of these and have had the one for 5 years now and love them both. Hope this helps
1540209
Maybe you have a clog in the hose or maybe you should check the filter (there is a hidden filter I was unaware of in the bottom of the vacuum, to locate it look at the front of your vacuum just under the dust bin you will see a vented area, look for a clip to open the vent and the filter is right there. Otherwise I would say maybe you have a hole in your hose? Hope this helps. Good luck.
1868198
I have a Mr. clean Magic Reach scrubber which I have had for years and haven't used for a long time. I got it out and wanted to use it but I can't figure out how to use it. I had it stored in an upright position with the head in line with the handle and I can't figure out how to open it. I read your answer but it still did not open for me. I can't even move the head at all. Nor remove it either. Perhaps you can advise me. My email address is ajr2@comcast.net.
1097340
The inlet is large so you might not feel any suction. But it should definitely be sucking air. Try putting some steam by it, and serif it pulls the steamy air out.