Mine will now only work for a few minutes and then quits. Any suggestions? Will cleaning it help? I dont see any obvious clog.
1868763
Return it. Something is definitely wrong with it. I've had mine for several months now. It runs for hours and shuts off by itself when reservoir is empty. Yours is definitely defective.
1868764
You should clean it at least weekly to avoid clogging. If you have hard water you may need to clean it more often. Follow the cleaning instructions but you only need to wipe it down inside and use a qtip to clean around the ring. If it is already clogged you have try to run a vinegar solution through it.
1868765
Here's a nice post that shows how to clean the diffuser:http://zaq.com/cleanliness-is-godliness-how-to-clean-your-diffuser/
1868766
I always clean mine after each use as a small amount of oil is left in the bottom.
1013497
Mine has started doing the same thing, only it worked really well for a few months. I think it's because I wiped the inner circle on the bottom, which the instructions say not to do. I did it lightly, because I want it clean, but apparently, this ruins the unit! VERY frustrating because now I have to buy a new one!
85636
I have not experienced this problem either. You may want to swap it out...I really enjoy mine. It's worth the effort to get one that is working properly.
731797
I haven't tried what you've tried-taking it apart. I just clean it with water, but I haven't taken it apart. At least yours makes a noise! It seems to me like the sound gets weaker and weaker until the thing stops working. I was surprised mine actually turned on today on the first attempt.
889222
I had the same problem and got mine working again yesterday after I tried an idea I found in an internet search. I unplugged the unit and cleaned the top of the unit with glass cleaner. Wait for it to completely dry and then plug it back in and give it a try.
238816
I would send it back as defective, mine worked fine. Contact the company & request a replacement. Good Luck
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out
33509
I'd had no problem with mine so don't know how to fix it. When you say 'new',how new is that? If it's still under warranty, go that route. Someone mentioned cleaning it and I think this is important. I do it every Sat. morning without fail.
946926
You might have a defective unit. Mine works great. I have had it for a year now and it works great! Haven't had to clean it once.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
1706607
Mine has quit working too. We have used citric acid, cleaned the filters, etc.
1977004
Did you clean the machine well before you used it? Mine was a lemon and kept getting clogged we kept having to clean the trap and finally the water would not come out at all. I think this machine really sucks.
1836244
It may be your machine I have the same one (but I'm fixing to get a new one). It may need to be cleaned with vinegar like the instructions say. I had the same problem but once i did that it was fixed.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
1232742
I would return it if you can. I noticed that after working for a couple days mine stopped working correctly too I am going to try it again tomorrow and see if its fixed but if not then I plan on returning it too.
1177318
I've had the very same problem. After three months it has become so congested that the motor labors hard and then the unit stops working altogether. I've twice tried flushing it out with water through the top and bottom. A lot of black debris comes out, but it still doesn't work properly after cleaning. I had to return and get a different unit.
799905
I clean mine in hot water and use pipe cleaners, but there's a cleaning kit. Try replacing the power supply, that's what failed on my pump.