I want to add the ID information on a plate to this collar. How do I go about getting that done?
420210
At this time, we only offer the collar via Amazon and can not add any personalized information. If you have the plate already, I recommend using a key ring or a sturdy thread to actual sew onto the collar directly! ~ Cherrybrook Customer Service
420211
I bought a collar on Etsy from LaserPets and they engrave with laser on the buckle. It's great
1856023
Input your pets id info so when someone scans the code they have access to phone and address.
1857809
No. This is what essentially makes this product useless. All you can do is register your pet's information with the bar code (which is bulky) and pray whoever finds your pet has the hear to scan the tag. However, if someone found your pet wouldn't he or she be able to contact you with their collar information? This is what renders this product useless.
888629
Hey James, You should contact the seller you purchased the tags from to give them the engraving info. From your Amazon "My Account" tab, click on "Contact Seller" Nathan
2213216
You can always find an engraver if that's what you wanted to do, otherwise I replied to your other one that we could do it with a metal strip personalized. Thank you again!
1842546
I'm sorry that you're haveing issues with it, but I do agreewith Rob you need to match the red rectangle shape on the remote to the 1 on the collar to activate it. Hope this helps you & good luck.
2057013
Hi! Just send us a quick message [product customization request] with the engraving you want and we add it to your order after you purchase - no worries!
798168
I ordered and my units came with the collars. It's the same model number but I don't see the collars in this add, beware. There is another set for sale, the same unit and they show the collars... You can use your own collars assuming they don't have a male/female clip on them and is a thinner fabric.
536389
Don't really understand your question, but what I have done is to glue the plastic name tag to the plastic magnetic bar with Gorilla super glue. I am still able to reuse the plastic name tag with a different insert.
994161
When you place your order, it gives details on how you email Tag Express what you want on your frame. I went to their web sight and contacted them direct to ask if they could accommodate the personalization that I had in mind. Ben is the person that I worked with, and I had a great experience. Our plate turned out fabulous, and we put a nice plastic cover over it to keep it nice, and it looks great!
787431
Hi you can contact seller and email The information you would like on your tag
1056430
I ended up returning it because my existing one turned up working again. I don't know the plate size. Sorry..
807866
No. After purchase the vendor will send you an email asking for the design, initials and text, and the position on the plate (top-right. top-left, bottom-right or bottom-left).
739127
Sorry, had to return this collar as it was not compatible with my system. Cannot answer question.
868904
I would say that is a question to ask the manufacturer. I know when I wanted to get a second collar for my dogs they were more than helpful answering my questions. There should be customer service number to call for information in your box or google the Dogtra. they have a store site and that's where I got my information.
2120056
I dont have my manual in front of me, but you have to stck a pin or paperclip in the bone where the black flap is and then press the buttons down on the remote. You can always contact the company and they will tell you. They were very helpful when one of my collars stopped.working
212479
Yes, please email us at legendzone@hotmail.com for an additional collar. Thanks.