Bought mine in NOV 2012. The "timer" dial just STOPPED ANY/ALL advice would be welcome to SOLVE this - other than that it has been a GREAT prod.
1879989
My timer still works, bought one back in Oct 2012. It should have manuf warranty for at least a year. Try it
1879990
You may contact Services via http://securaturbooven.com/. File your complaint and they will ask you to show proof of purchase and they may have you to break the unit display and take a picture. Afterward they will mail you out a new unit free of charge / shipping and handling fees. At least that's what they did for me on several occasions.
520204
No. It's also not working after only 3 months.been in touch with Timex & I have to send it back (at no cost to me) hopefully for a replacement.We'll see.
1706515
I've used these daily for years and there is no way to shut it off. The battery should not run down for a long, long time. BTW, I bought a replacement timer from Amazon and it did not work AT ALL right out of the package, so I don't know what has become of this product, which used to be excellent.
423242
If turning it fairly hard does not work, there must be a problem with the dial timer. Mine works fine.
52110
Same here, it's 10 months old and the sensor is broken. Seems to be a trend! Anyone contact the company about fixing it or warranty info?
761519
Yes, they did stop making them. So no, this is the same model they have always had. I have sold these for quite some time, and use one myself, and have never heard a single complaint about the dial breaking. Seems very well made to me. of course I just turn it to the time I looked up in the manual for what I am cooking, and let it run until the bell goes off... then I chow down! I love it too. Maybe try another, and be extra gentle with it and make sure no moisture gets in it. Scottperfect choice
1755276
I have to tell you that these timers are Not very reliable. I have had a hard time with mine as well. The one thing I noticed is that if the unit is not tight against the wall plate the tooth that triggers the mechanism to turn on and off will not function properly. Another problem I have had is the outer timing unit (the round outer part) can be pressed to tight against the timer not allowing it to spin. I like the concept of the timer and how easy it is to set but its not always reliable. I hope that helps you.
1855597
I had the exact same problem, Called their customer service dept. The agent was RUDE and not helpful. I sent the timer to the company to the attention of the president in late October with a letter explaining the problem. Have heard nothing. NO letter, no replacement,. Nothing. I bought two...one I returned, and one I installed and that one will not keep the program. JUNKY products. give up and buy something else. Company does not stand by their products.
1878257
Check to see how you have the timer set. It more than likely is set to do that. I personally have mine set to run all the time. It has been running that way for 8 years with no problems.
1156625
The speaker is great! -- until it stopped working for me last week (around April 2 or so). It's like the Mute button is on but it is not. Changing batteries made no difference. I've only had it around 9 months. I really need that feature as I cannot type while holding the receiver on my shoulder, and callers don't seem to realize that. I won't buy another one.
178876
Make sure timer is moving. I had same problem and replaced timer. It lasted more than 20 years.
1961272
Same thing happened to us. It worked great up until then. You'll have to replace it I think, at least that is what we did.
1212655
The best thing to do, I called Intermatic directly, told them what I have, and they told me what replacement timer would work. Then I got on line and found the best price. Basically, straight from the horses mouth. Hope this helps.
1444816
Have you tried removing the dial and then put it back in place? I don't seem to have that problem.
604982
I bought mine in August 2011 and my clock would hold the correct time for a few days, maybe a week, but then it would be off anywhere from 1 1/2 hours to 24 hours. I called Toshiba customer support, he led me through the "fix" and now it works perfect. The solution was very simple - I needed to turn off the "auto" setting. Other than the clock issue, mine has been excellent and does everything it's supposed to do. I would also recommend it - it's much easier to use than my Panasonic which does basically the same things this one does.
2093289
I have three of the Intermatic timers all work great. I think it's a faulty unit. hope that helps good luck Wayne
1151861
Mine got into exactly the same state. Turns-out the battery was simply under-powered (so not completely dead, but not powerful enough to make the timer work). When I changed the battery, the timer starting working again just fine!