How do I go about utilizing the "12 Month Warranty"? My battery died after 2 months?
1878182
I am not sure, I would like to claim warranty because I bought my battery last september and i dies last month :(
1271014
I'm not sure about a warranty on this battery, and I no longer have this phone. I will say that, after I installed the new battery, my battery life didn't seem to get much better. Perhaps it's just a lousy battery. :-( Another piece of Chinese crap.
694502
if it is doesn't work, you can return it, there is a a warranty in the package when you get the battery, unless you bought it from another seller other than Anker.
1389480
I feel fortunate that I received 13 months of use from my original Kindle I battery. It died today unexpectedly despite showing a full charge this morning after I unplugged my Kindle from its charger. I'll buy a replacement battery, but I am not happy about having to do that. My cell phone battery has lasted longer. If anyone at Amazon reads these posts, please improve the battery provided for the Kindle to make it more reliable. Thanks.
881715
The battery i bought malfunctioned and overheated. I am not sure of a warranty but rather opted for a refund. Go to Batteries Plus to buy a replacement.
1612298
I did not look if there is any warranty because I think the replace one might be the same. It takes time and cost on shipping. The battery is heavy. I could not wait. I need the computer for my work. I had to run to the store to get the replace battery. T
326188
If you're trying to replace the battery in the unit, I wouldn't bother, it'll most likely cost you more than a new unit. If it failed during warranty, that's a different matter.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
609147
If you buy refurbished, plan on spending another fifty bucks for replacement batteries as mine didn't last more than five months. Gonna try to update my positive review to neutral. Very disappointed...
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
2010787
I ordered this from amazon, and I drove through too much water and fried it. I took it to Pepboys, they checked the sticker on top and have me a new battery. I'm not sure the length of the warranty.
1422983
You do not need to do anything other than have purchased this battery through the Amazon site and will therefor have a date and record of the purchase. If you need to return a battery you only need to contact the seller which you can do through your account and your past orders. You will be able to contact the seller directly from the record of your order within your Amazon account. If you have had the battery less than 18 months the warranty should be valid yet.
1864688
The av input does not work so I cannot charge my battery. I would like to use the warranty. Please tell me how to do this.
925733
My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be... » Read More My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. « Show Less
1683653
Check with Optima. They tell you to take the battery back to where you bought it. Amazon will not take this back if it fails after a year. So that makes the 3 year warranty pretty much useless. But don't take my word for it. Check with Optima. You've been warned.
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.