I purchased this less than 30 days ago...only used twice...the "clips" do not stay clipped once camera weight is added. Can I get a replacement?
1891443
I have the same problem with the right "clip" on mine. I gently spread the tines on the upper part of the "clip" each time I use it and it holds better. My primary camera is a Nikon D7000 with an 18-135mm lens. I carry my Nikon D80 with a 10-24mm lens in the second holster. I would like to keep my 70-300 lens on the D80, but lens creep makes that out of the question. The cameras do seem very heavy, but things stay together now. I believe part of the problem is the way the clip is attached at an angle which seems to put more stress on one side of the "clip." I plan to replace the "clips" with heavier spares I have if the problem continues to worsen. I really like the carrier and my only complaint is with the small "clips."
1891444
Sorry I did not have that problem... Are you perhaps using cameras that are beyond the recommended weight?
1891445
that's kind of odd. I have been using my all last winter and with no trouble with the clips. I have a 70 to 200 lens on one of my cameras and still don't have a problem. Make sure they are on tight and lined up the right way or they might let the camera come loose. I hope this helps you
380739
That is awesome! I called almost 2 years ago complaining about this problem and they basically wanted to sell me an upgrade for a $100 discount - terrible! Will be sending my camera back asap. Has anyone sent it back already and gotten a replacement? Would love to hear your story!
1195279
It may be cheaper in the long run to buy another complete harness. I bought a replacement attachment for a tripod (same sort of thing, just different shape) the cheapest I found for One was almost $30
585265
Have you tried the manufacture of the camera? They were very responsive to a problem I have of my first camera. I think they can help you with replacement parts.
1621165
I have experienced the exact same problem and ended up having to buy a new battery. I would stay away from this battery if I were you. It worked well for about a month and then it wouldn't do anything in my camera. A waste of money for sure
717578
I've only had my Flip HD for 2 months and used it VERY little and the zoom in & out has already broken:(I bought it from Samy's Camera and they are going to send it for repair.It probably has less than TWO HOURS use on it!
90043
Yes!!! I have this problem as well! It's so upsetting because this is supposed to be a high quality camera. And I don't feel like spending $500 for a second camera. Have you found the solution for this? If you look at my YouTube channel: APurposeDeep, you can see that my first 2 videos were recorded with it and the quality is very poor :(
973954
I bought mine at Best Buy and they replaced it with no questions asked.Unfortunatley, the clip design is flawed and it broke within 3 days each of 4 times I replaced it.Bought one for my wife as well and hers broke within a week the first time and after 1 day the second.Called mophie and reported it but they seemed less than intersted in understanding the problem, much less correcting it.Real shame as it could be a great product, but the clip failures make it unuseable for me.Returned everything to Best Buy with no hassle.Best Buy, Yay - Mophie, Nay
240650
Don't know how old your camera is, but this happened to mine a while ago. My camera was quite old. The cost to fix it was prohibitive, so I bought a new camera, with an extended warranty. I looked at Best Buy , Amazon and a number of other places and bought a new on when they had a sale
1959022
Same problem here, I think Sony should send out new camera's I have only had mine for a couple months.I lost my son's wedding pictures.
240651
It could be that a tiny obstacle has entered your camera and caused this, or that the mechanics of the cover have been compromised, or that there's a glitch in the 'computer' workings of the camera. I have seen this in many other makes and models, and if your warranty doesn't cover it then try to manually move it one way or the other. Most likely a spring came loose. Bummer, though.
1038716
Hi Cindy! Thank you for your inquiry! Unfortunately, we don't carry clips, but I would suggest contacting a manufacturer. Aiste BisonOffice
1540949
The clip works fine, but mine broke. I don't recall specifically how I broke it, but I am a bigger guy who can still move around a bit roughly. I returned the broken clip to Sony Customer Service at the appropriate location and they haven't bothered to even reply, after 3 months. This isn't a bad product, but I would expect a little bit more from Sony.
1429298
I don't have this product yet myself but while trying to decide whether to order it I noticed your question and I saw another question/answer where a reviewer said, "I wanted more clips and called the company, where a very nice lady sent them for less than $2 each." so that might be an option for you. Good luck!
1054523
Not quite sure what clip you are referring to but if it's the clip that locks in the strap length, then yes you should lock it. The weight may have to do with how you are wearing it; I recommend that you experiment with different positions. One word of caution: you must frequently tighten the screw that holds the strap to the camera. The other day, as I was hiking, my camera fell onto the ground because the screw was loose. BAD BAD BAD.
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
1155249
Just as a FYI. I have had a lot of problems with the cameras loosing signa. I'm sure that there is a spec on this from the manufacturer but I would reduce it by 50% as a guideline. If you have a problem with the camera the return policy is pretty bad.... meaning that you pay for shipping. Find another camera supplier.