I received a different brand wagon than the one listed (my order was processed by Kotula's). Anyone else have this problem?
1875664
I received a completely different product. I'm terribly angry about this. Amazon should vet their distributors better.
1875665
Yes!! We received ours yesterday and it's a POS. It says "Creative Outdoor Distributors" all over the wagon, tag, et cetera, the box, storage bag and handle assembly is damaged, and we are trying to contact somebody to request a refund and/or a replacement for what we REALLY ordered. Have you found resolve??
1875666
I actually contacted amazon who said it was an issue with distribution. they offered free return and will double-check the item before shipping the wagon out again. I'll find out saturday if i receive the correct order.
1178178
I received a different model but the wire harness and mounting bracket was the same.
1013881
I have ordered twice. The first time, I received the EK brand shown. This week, I received the Regency brand and returned it.
1798644
I think that it just may be a wrong label in the picture. I noticed that before I ordered mine too, that was about two weeks ago. My order contained the correct product with the proper label.
1176811
I ordered from an ambiguous listing that appeared just like this...said HID 1346, but illustrated the picture here...I received generic knock-offs that look like the picture and I returned them.
2091702
I have the same question/issue, Bugsie. Did you end up ordering it? If so, what was the result?
1005885
I received the older two door model. The better one in my opinion. I would double check with the vendor though.
1182419
After looking at my order - I realized this stool is not now offered by the same supplier I used.
90022
I received different colors and shapes in different orders. I uploaded a customer image showing the differences. Good luck getting the one that you want!
1573881
Good catch. The model number on the pic and the product listing are different. I would contact the seller. Or, you can of course buy direct from Duda Diesel to be sure. Great product either way.
1898610
I got the same thing. I got the customer service number for the Personna brand and they told me it was just a change in packaging. If anyone else wants to call, the number is 1-888-254-2126.
828121
I just had the same problem. Considering the box had the sticker on the bottom redone, I'm suspecting tomfoolery from the Amazon 3rd party it came from. Calling TomTom when I can.
981707
Sounds like you got something different. I ordered mine in 2012 and it looks just like the photo.
12184
I don't know why that would be happening. I tried it myself, went to the item and added it to my cart, and the picture looks the same there as it did on the description page. You might want to contact Amazon customer service and ask them about it to make sure you get what you think you're ordering. Sorry I can't be of more help.
1272829
We are working to fix this in some cases. Retailers make the first listings, and sometimes a retailer will mistakenly list the same product again. So there is some duplication. This is annoying and we hope to clean up these listings very soon (it takes time and permission from Amazon). At times, there are listings of the same product, but with options. For example, the Astrojax MX Sport is listed in one listing as "Colors May Vary" so you won't know what color you are getting until you receive your order. The other two listings do not indicate what color you are ordering in the text description, but the photos give you an indication. But this is very vague and needs to be fixed. As i said, we are working to fix these issues. Thanks for asking, and for your patience while we get that taken care of!
220943
Sort of. Braun's pretty good about not telling lies. It's a cast part. When and where was the pic taken? Sometimes you have to force the part in. Sometimes they just 'fall' in. Since I don't live in Chezkoslovakia, can't really answer your question. I do know how production works. Just change the packaging.... Volkswagen and Audi do same thing. Virtually no difference in the product, they don't change anything but the package.
711348
I really have no idea. Amazon should have some contact information as they sell the brand. I do not remember who actually fulfilled my order. So far mine is doing great and I am sorry you are having problems with yours.