Just received the lamp. The shade is held dowm by a cheap plastic ring. In my case the ring will not thread onto base. Any advise? Im greatly dissapointed with the quality.
1861883
The thread pattern may seem difficult but go slow and feel for the first groove in the threads to catch. It will.
2037084
the cord is not the problem here. this lamp is a piece of crap!!! will not stay together===connections are terrible. will not screw in tight enough to even stand up correctly. FIND ANOTHER LAMP....
807000
it's a little black knob under the shade, up near the bulb. It may have come out during shipping. Check the box for a black knob in that case, and just reattach it.
1015730
The original question has been adequately answered, but I have a further observation. It is a nice lamp, but the base is small, and the lamp is inclined to tip when being switched on and off. I glued the lamp to a round piece of stained and varnished plywood (5" or 6" diameter) with thin felt glued on the bottom. It works.
422631
mine arrived doa. was a cheaply made thing that never worked. returned it but amazon didn't want it back they just refunded my cost. I would look for a different lamp. best of luck.
264769
I would return the lamp you got. I did not have this problem. Make sure u ordered the correct replacement.
1869387
No, all you get is what you see, the lamp shade. The rest of the lamp, should have the framework that you will have to unscrew and place. I believe I had to Google information on putting it back together and it brought up pictures of how to do it. Mine was tight fitting but with a little patience and prayer I got it back together. Hope this helps. Ann D
175561
The pedestal is so flimsy the lamp won't stand straight. I love the light. I have enjoyed the lamp except it always looks like it is going to fall over. No means of adjustment that works.
2231224
Hi. First of all I think I had the lamp shade upside down. The light bulb was showing. My husband turned the lamp shade over and the light bulb doesn 't shoe but now the lampshade wobbles. I have to take time to figure it out. I love the lamp but it 's just not right
473677
As slinky describes, my shade like this has a three bar ring at top small circle with a threaded area to which you can easily attach a regular lamp harp. I use a CFL bulb with it with no trouble.
105153
Be sure the lightbulb in the base is okay, and not loose. We had to leave our lamp on for a long time before the contents would flow. Also, contact the company as they were good about replacing the first lamp we received. We were told the lamps do not ship well in cold weather, but the second lamp has been fine.
164149
The problem is that the guide on the bottom of the lamp is off set 1/16 of an inch when the plastic was poured...this blocks the lamp from seating all the way into the housing on your tv. The simple fix is to carefully shave off the "v" shaped ridges of the bottom guide so that the metal stud does not hit the plastic guide. Then your lamp will fully seat and the screws will tighten down. It's a flaw that happened in China when the lamp cast was made. You can see the misalignment of the raised plastic guide on the bottom of the lamp and the metal stud on the housing bracket with a flashlight when trying to seat the lamp in the housing. Once the raised plastic grooves on the lamp is shaved off, the lamp will seat and the TV will reset and operate...good luck...this in tire barca of lamps should be recalled by Amazon...they should not be sold, it's a manufacturing defect.
2107519
Lift the shade while holding the metal cord. It comes up and freely exposes the bulb on the cord. I had trouble figuring it out too.
1738357
The one I bought did NOT stay up. I was having problems from the start, but thought it was me. One day it just quit holding in place; no matter what I tried I could not tighten the armature "holder" enough to get it to stay in place. I have a weight attached to the back-end of the arm to hold it up - a not too sightly solution to a frustrating problem. Too bad, cuz this lamp gives good light.
1307541
Make sure the plug in the back of the lamp is securely plugged into the base. It can become loose sometimes and I just push the little plug in so it is a better fit. Good luck with this problem.
1690308
I noticed this potential problem before buying. After receiving the lamp, I found it's easy to keep the lid open at whatever angle I want -- as long as the handle is lifted up. Hope my experience helps.
1052063
SOLUTION - Yes, I had the exact same problem The solution is simple. Wrap a small rubber band around the bottom of the arm where it fits into the base. When you screw on the black threaded arm holder, the seal is nice and tight... so absolutely no wobble, but it still allows the lamp to rotate smoothly.