Has anyone dealt with the warranty procedures with Genius? I've had some bad experiences with other companies not allowing general break returns.
1853081
im not sure about their warranty procedure but if you go to gx-gaming.com click on the Cavimanus and hit contact us and try sending them an email with whatever question you have about the warranty and see if they can help you out. Hopefully this helps
1853082
I personally have not but the headset is super solid. I have not had any problems thus far. The audio quality is amazing but the microphone seems to be lacking a bit. (Mainly due to the nonflex mic) all in all a good headset, but I have moved on to some steelseries siberias and love them.
509853
It happened to me also. Sorry, no solution. If you want to try them again, I suggest purchasing an extended warranty from some place like best buy.
1780895
I just spoke to square trade and the warranty is only good on a product purchased at Amazon. You can not buy it from another site and register it with square trade
107243
I think so. However fulfilling the warranty was not as plesant as I thought it should be. Way too technical and was "adversarial". Best wishes!!!
2279300
Me too. I am 0 for 2 but I send them back right away. I ordered now from Amazon with a 2 year warranty hoping I can get someone to fix it in case it happens again so I can have a cappacino before next Christmas. LOL
909922
I have not had a warranty problem, however the costumer service is excellent. I was helped in setting up my unit. Believe you can return also if there is a problem.
999091
copy of you purchase from amazon and return it to company , call them or email them to get return authorization. if you have trouble there and they won't help if you used american express you may have an extended warranty for a year with them.
1908256
We have had so many problems with this machine. We ended up going the replacement route through mail the mail and shipping the first one back. Little to say problem was never resolved. I do not know what to tell you but using the replacement route seemed to be the best way as long as you ship back what they wanted, etc... To Hubby it was comparable as to getting a new one, I didn't though, I didn't like the whole idea of a product not working as it was supposed to. Good luck to you I hope you find peace in what ever path you choose.
280952
That was our experience. The company on has a one month warranty and two month return. Rather than post a negative review, as I did, why not threaten them with a negative review? At that point, there will be two bad reviews, which means that no one who reads reviews will ever buy their product. Maybe they will give you a refund. Unfortunately, we are out our investment.
2065428
Call them, I have bought several units from them and their warranty service is fantastic.Never failed to talk to a knowledgeable human.
321916
Honestly they sent me the wrong one and didnt replace the one i bought, so I didnt even get the warranty. I guess if it dont work they'll replace it. Thats the only thing I've bought from amazon that they dicked me on. I've bought a lot and its been good.
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
97747
I would contact electrified first. They're SUPPOSED to honor the warrantee. I didn't feel like dealing with them so I just contacted Amazon. They sent me a return address and credited my account right away, no hassle at all.
936989
I called GreenWorks and they indicated as long as I had the receipt for the product they wuld honor their warranty. I specifically asked about purchasing from amazon.com and the representative said there would be no problem as long as I had the receipt. She suggested I print the receipt out. Hope this helps. This is a great unit, I wish I had bought one years ago!
287784
Sorry William, last experience with this company was terrible for me. I rather not to answer any questions. Hope you understand.
1226552
In my experience, the company (The parent company - Anaheim Mfg) has been VERY liberal on their warranty period! I've had some issues, but they have taken great care of me in the past! I'll probably write a full review at some point, but I would surely buy this unit again! WAAAAY better than the ISE!
2182819
I bought this product new through Amazon. When I attempted to register it for warranty, I received the response that it was not eligible for warranty because it had been bought, even though NEW and (apparently) unopened, more than a year after it had been manufactured. I have never seen anything that would put me on notice of this policy of Western Digital (or anyone else, for that matter) and there is nothing in the description of the product that would have told me that it had been manufactured too long ago to be eligible for warranty. I am not happy with this experience.