Have others received this vacuum from Amazon with the end of the metal plate (sole plate) on bottom of vac. bent.
1889095
The sole plate on my unit was perfectly fine. I had two units ( one was a replacement) and both were fine.
1808739
I did not personally think the one that came with my vacuum fit perfectly. It had a small gap between the filter and the vacuum. This one seems to fit my vacuum just as well if not better. For me, if I should discover it is not quite the right size I will just add a seal using hot glue. This will seal the hole and not ruin my vacuum. This may not be optimal for someone else. Give it a try and if you are unhappy with it then return it to Amazon. They are always great about returns.
1053072
This vacuum is at another location and I would have to look at it again. Sorry I couldn't help!
126434
You may have cleaned the brush bar also called the beater bar recently and placed the bar in wrong. The grey plastic part that fixes the brush in place on the end of the bar has one side that is longer than the other side. The longer side should be toward the vacuum motor while the rounded part should be placed the other way. There doesn't seem to be much information on this on the web. I had to take my machine in to a Dyson repair person to show me why it wasn't adjusted correctly. I hope this helps.David
2044717
I wanted to answer the response about the swivel head cracking. I have had this vacuum head for 2yrs and never had a problem with cracking or breakage.As stated in my original review I just wish it was a bit more weighted:)
2189262
I have many of these vacs. One I bought and can't remember from which vendor, does sound bad when i turn it off - when motor is slowing down. It upsets me because i did not order a refurb.
112705
Have no idea about other vendors. I think it is a super vacuum and have had no problem with the attachments. Have you tried contacting Hoover.
2074969
yes! I was told the "board" was a problem on these vacuums and had to replace. It is happening again now, but the unit is at least 5 years old, so . . .
461197
I just took ours to a local vacuum store that carried the brand; it was also where I bought it from but that shouldn't matter. Would have to find a shop that sold them however. Better find one though since you will need to take it in any time it gets clogged due to poor design...(can you tell I didn't like ours?...)
823661
I know what the problem is. I had the same thing happen to me. Here are the instructions for attaching the handle. The 7000 model has a slight variation in the instructions, which someway preventso the handle from laying down flat for low position. I learned this the hard way. The instructions read: 1) Remove handle screw. 2) Insert handle into top of dust cover with handle switch facing fforward (Model 7000 only). 3) Align small hole on handle with screw hole in dust cover. Insert screw and tighten securely (All models). After that just turn cord hook upward and wrap cord between the hooks. To quick release cord, turn upper hook downward. Hope this helps. This sweeper is great, and I hope you get a manual soon because it has a fuse to replace sometime, and a secondary filter that needs cleaned after every third dust bag replacement.
461829
Mine barely made it 6mths and I haven't gotten any response from the warranty office. The vacuum I received came w/ one of the wheels off. Even that didn't seem to bother Hoover. I would recommend you do everything you can to buy from a store that will take this crappy vacuum back should you experience similar issues.
1931813
I have not experienced that problem. It's actually the best vacuum cleaner that I have ever owned. I highly recommend it.
1368396
The cord comes out of the top by on/off switch and wraps around a piece that is on back side of vacuum in picture. That piece has holes in it for some of the attachments. hope this helps,
1888911
Hello Virginia, I moved before having to clean it but would use my vacuum brush on it periodically so the dust wouldn't build up. Sorry i couldn't be of more help.
2229410
I'm thinking you pulled it out way past the red mark on the cord and broke it. I did that to my vacuum cord, I had to put a pinch clothes pin on that. Sorry.
1617678
I did shorten mine. I think it was the vacuum end I pulled out, it's just a friction fit and pulls out.
1306059
Great question. However, since you watched the video, you probably already know to contact Hoover directly or "hit (them) up on Facebook" for any questions regarding the box .I bought this vacuum a few months ago, really an awesome box.