i ordered the wrong webroot and it wont load on my windows computer
1888318
Try to get your money back. 9 Out of ten times Whn I have a problem with something I ordered online, after writing the seller. I gave me a partial or full refund or they may offer the right one as an exchange. Good luck.
1729124
That I do not know, although I searched their web site for a 32 gig root card and did not find one.
840259
You should have received an email with your keycode and download instructions. You can send me an email at communitysupport@webroot.com and I will be able to take a look at your account and resend download instructions and give you your keycode. Mike R Webroot Community Support
295941
I actually downloaded from their website and the whole process is online. There was no disk.
1447816
previous version worked on both laptop and desktop new version i didnt load on laptop as old version better
128215
I also bought this and there was no install software. I ran the IP address listed and nothing comes up. Please help!!
683386
You should be able to connect this drive and then redirect your download to this drive. You should be able to do this through the W7 download page or you could redirect your default download location through your browser. The bigger question to you will be whether you have enough room on your primary drive to do the upgrade.Another option would be to move most of your personal files from your original drive to this external drive freeing up space on your primary drive to download and upgrade Windows. Depends on what you want. Personally, I would at least use the external drive as a backup/copy for your personal files in case your upgrade goes badly. You should be able to connect this drive and then redirect your download to this drive. You should be able to do this through the W7 download page or you could redirect your default download location through your browser. The bigger question to you will be whether you have enough room on your primary drive to do the upgrade.Another option would be to move most of your personal files from your original drive to this external drive freeing up space on your primary drive to download and upgrade Windows. Depends on what you want. Personally, I would at least use the external drive as a... » Read More You should be able to connect this drive and then redirect your download to this drive. You should be able to do this through the W7 download page or you could redirect your default download location through your browser. The bigger question to you will be whether you have enough room on your primary drive to do the upgrade.Another option would be to move most of your personal files from your original drive to this external drive freeing up space on your primary drive to download and upgrade Windows. Depends on what you want. Personally, I would at least use the external drive as a backup/copy for your personal files in case your upgrade goes badly. « Show Less
2178809
YES. Webroot is good stuff. For that extra ability to remove anything that could get through, strongly recommend Malwarebyte (free version or subscription). The latter is the malware that many IT professionals use as fail-safe to remove threats. Both Webroot and Malwarebytes are completely compatible. Considering the amount of nasties out there, it makes for extra comfort.
736789
You would have to go into your WebRoot account and change your payment details and give an account they can take it from. Like PayPal or another credit card.
328403
Yeah before doing so you should install a anti-virus system probably Webroot is the best. The only reason you should install a anti-virus is so you won't end up having a virus like I did.
319592
Yes the longest time for Webroot is 2 years. And I think the shortest is 6 months. The most common one is the one year.
696549
This has a web-based application. It should be accessible through different computers.
402607
I went to the Google Earth site and the Chrome OS is not listed in the supported operating systems.
2088812
My luck was poor...I ordered a Notebook with Windows 7, Core i5 and DVD-RW and received a Windows 8, Core i3 and no DVD drive. Now I can't get a RA# to return it.
1961477
Go to Sclage.com and then to Support and then to installation-manuals-templates
1224363
I do not know that answer. I have a Windows Machine. The Application Manager installs via USB linking to Web Site.
120633
I don't know, I installed a Linux distribution on it... more details here: http://mozzwald.com/