is there a way to reset this scale, my weight is 166lbs. but the scale only reads 66lbs.
1864901
Lol.I haven't tried yet. As I stated,mine is off by 10lbs. I guess check on line and see if they have instructions on how to calibrate. Good luck
1864902
tap the scale lightly until it reads 0. let the scale turn off. that should recalibrated it
1864903
I didn't have that problem. I do see an email and phone # on the scale - support@balancefrom.com 310-941-7878
1864904
Not that I am aware of, but very importantly the scale must be on a hard floor - not a carpet or even vinyl tile otherwise it will display lower weight.
1849721
Hi JulieI think if when you weigh yourself it doesn't look right. I would return the scale. Which is what I didI have a scale called thinner which I bought 10 years ago from Bed Bath Beyond.It gives accurate weight as well as fat content
834944
Ive never tried to reset it because I haven't needed to. It goes back to zero the minute you take the item off the scale. It comes with a cord to plug in to use and it comes with batteries.
1107456
I have only just bought my scales Esther so cannot help but I suggest you write to the company you bought it from for their advice! That is what I would do:)
195306
Hi dhc, No, the basic weight calibration cannot be altered. However, with this scale, once you set up your user profile, it will take your initial weight. You can set up the scale to go into what is called "Weightless" mode. This means that instead of your actual weight, it will show you +2, -4, etc from your initial weigh in. If you have any other questions or would like clarification on Weightless mode, feel free to contact us at info@greatergoods.com or call us at 866.991.8494 from 9 am - 5 pm central time. Thanks, Nick
1364026
I have had this scale for two months and love it. Today it gives me an error message of 0-Ld and the weight swings wildly. Put in a new battery but it doesn't help!!! Can it be fixed?
888269
Kim, I sympathize with you! My scale is inaccurate also. I'm going to leave a negative review on Amazon. Have you communicated with them? Good luck.
490022
Hi Christa, To calibrate the scale: Press "MODE" and "ON/OFF" at the same time to turn on the scale and release the keys until the LCD shows ISN. When ISN is stable, press "ON/OFF", the LCD will show "30lb". Then put a 30 lb weight set unto the scale and press "ON/OFF" again. LCD shows "PASS", the calibration is finished.
1444613
I've not had that problem but I can't get it to lock in my weight...I tells me 70 pounds less than I think I actually weight...
43469
Yes it can be re-calibrated if necessary. When I do it the scaleasks for a 1000.0 g weight. I don't have any so I just check itwith the smaller weight set I have. You can buy the weighton ebay for 17 USD or so. Wish they stated this in the productdescription.Good luck.Joe
154263
I don't know how to answer this question because my son put my height and my weight in and I am person #1 on the scale. All I can say is look at your manual and maybe it will help you set yours.
503476
You have to recalibrated it. That should work. And try to put it in one place when you weigh yourself dont keep moving it to different places. I always take my scale in the bathroom and no where else, and I haven't had any problems since I purchased it. I had it for about 3 months Are you being careful how you handle it ? If not that could be the problem. And remember it has to be on a flat surface. You cannot weigh yourself on carpet or any surface that's not flat.
1105794
There's no way. It's supposed to be auto calibrated. Mine was always off by 20 to 30 pounds. Never the same amount, though. Worst scale ever.
2174671
I usually step off the scale to give it time to reset. Then I step on again. If that do not work try taking out the batteries.
1349896
Mine is not calibrated and is way off. They expect me to find a 5 lb. weight somewhere in order to calibrate the item.
1171277
call customer service # in your book, sounds like you need to re calibrate it. LOL Get ready take to a gym, you need like 300 lbs of weight to calibrate.
669201
Did you do the initial calibration? For the first use or anytime you move the scale you have to recalibrate it. Press down with you palm and let go and then the scale should show 0.0. Then wait for the zero to go away. Then try stepping on the scale. Also make sure you're on a hard (wood or linoleum) level surface. Hope this helps!