Froze the bowl for 4 days and when I used it to prepare ice cream it was liquidy after 20 mins with icercream on sides. What's wrong ?
1888042
The same thing happened to me. The ice cream mix must also be very cold. I always make custard which is cooked. It takes several hours to cool sufficiently - overnite is best. I love this machine but it is not a spur of the moment dessert. Hope this helps.
1888043
I don't know. We have used ours several times and that has never happened. I would return it for a replacement.
1888044
Really not sure,but all I can think off is that maybe your freezer is not turned down cold enough.
494252
The inside bowl is pretty heavy Aluminum. The ice cream freezes quicker that way
132811
Yes, it is perfectlly normal and, in fact, is necessary for proper operation of the ice cream maker. As the ice cream freezes on the inside of the can, the paddle (or dasher) scrapes it off the can allowing more liquid to contact the can and freeze. Because the paddle is stationary while the can and liquid spins, it also stirs the mixture and keeps it creamy. This continues until there is more frozen cream than liquid and the motor can't run any longer. That's when you take off the motor and remove the dasher. Then you cover it and let it set up for a while so that the ice cream is a bit firmer. I hope this helps.
763867
It must be partly due to the recipe. If there's too much water in the mixture, it will freeze solid. Sounds like you need more milk fat in the mixture.
415389
There is no ice. Something in the walls of the bowl freezes solid. I keep mine (the bowl part) in the freezer all summer so it's always ready when I want to use it.
6430
It must be re-frozen for a number of hours to be used again. I would buy another bowl if I want to do batches back to back .
2198529
Don't fill the ice too full. That may be it, but other than that, I am unsure. Hopefully it isn't defective.
2220901
Mine never froze. And it has the mildewy looking brownish blackish stuff floating in the water. I dont know if the seal was not sealed on some or if this has anything to do with why mine wont freeze, but I wasted 30 bucks on two of these after extensive research on youtube, thinking that it would actually work. It doesnt. I am hesitant to throw it out in case I ever get a deep freezer or something. BUT mine never froze:( I was looking forward to it too.
410075
I bought one and it froze solid at 20 degrees around the bowl. The center was liquid but the chickens can't get whats in the center.
150674
I was making peanut butter in mine and it ceased up I put it in reverse and foward several times I learned when it comes to dense or frozen fruits and vegetables smaller amounts are better Not being there I can't say much but take it apart. See if it works if it does good to go... good luck
912218
I have noticed a small leakage at the base sometimes, if you didn't clean it right after using it maybe it got stuck when that juice that leaked dried up, I would try pouring some hot water in the bowl and letting it sit for a few minutes and see if that helps.
2252560
The texture doesn't seem to get harder than softserve from the machine (unfortunately) You can freeze it in a tupperware in the freezer if you like the hand-dipped style texture. I find overchurning the mixture lets the ice cream turn back into "soup" as the bowl gives up all its chill, so maybe stop it at 20 or 25 minutes rather than waiting 30.
188778
You added too much liquid. Next time reduce by one or two tablespoons and you should be fine.
716034
I put it in the freezer for 20 mins. It kept it cold for 15 mins. I hope this helped.
1777877
You have to remove it and freeze for about 24 hrs before you make the ice cream. I store my empty bowl in the freezer so it is always ready when I get in the mood to make ice cream.
63713
I found the cause of that to be running the water over the mold to loosen it up to peel it off. I use the cold tap water now, which has helped stop that most of the time. I also now let the mold sit out on the counter for a bit, say 5 minutes or so, so the mold can warm up. This is fine if you have time to do it, but, it has prevented the ice ball from splitting or cracking. As for splitting inside the freezer, no ideas there. Hope this helps.
2002029
When I first plugged it in after putting in my first layer of ice and salt, the whole canister and ice salt mixture all turned. That was the first time I have ever seen that happen. I continued to put more ice and salt in the bucket then the canister stopped turning. What is suppose to happen is the white beater inside the canister is suppose to do the turning, scraping the sides as it does, mixing frozen mixture with liquid mixture until eventually it is all thickened to the point the mixer can't stir it any more. The motor stops and it is done. If you put the right combination of ice and salt it should take between 30 to 40 minutes. Don't be afraid to put on too much salt. That is really important! When I first plugged it in after putting in my first layer of ice and salt, the whole canister and ice salt mixture all turned. That was the first time I have ever seen that happen. I continued to put more ice and salt in the bucket then the canister stopped turning. What is suppose to happen is the white beater inside the canister is suppose to do the turning, scraping the sides as it does, mixing frozen mixture with liquid mixture until eventually it is all thickened to the point the mixer can't stir it any more. The motor stops and it is done. If you put the right combination of ice and... » Read More When I first plugged it in after putting in my first layer of ice and salt, the whole canister and ice salt mixture all turned. That was the first time I have ever seen that happen. I continued to put more ice and salt in the bucket then the canister stopped turning. What is suppose to happen is the white beater inside the canister is suppose to do the turning, scraping the sides as it does, mixing frozen mixture with liquid mixture until eventually it is all thickened to the point the mixer can't stir it any more. The motor stops and it is done. If you put the right combination of ice and salt it should take between 30 to 40 minutes. Don't be afraid to put on too much salt. That is really important! « Show Less