I bought my pot in April and it quit working today. is there any warranty or replacement? It quit heating and percolating.
1867905
We bought this same model in January, and coffee percolates only to a warm first, second, third cup. Only with a small amount left in the pot, heating for over an hour, does it get hot.
1867906
Mine did that too . . . Until I discovered the cord was not plugged tight enough into the pot. ;-)
1867907
Change to a different brand,Faberware is now made in China and it's garbage
1867908
according to the internet on this coffee maker there is a warranty of one year. I buy Farberware because it makes the hottest coffee. We bought another brand and my husband always had to heat it in the microwave because it wasn`t hot enough.
1142397
Personally , I sent mine back after we ordered the second pot, ours was leaking where the stainless and plastic is put together, not the basket overflowing, took awhile to figure that out, me pot fixed it for about 5 days.... Returned for full refund and bought a brewville, have not had any problems with it
1720068
That is definitely a defective valve. In normal operation, the valve is held by gravity against the top of the percolation column and only rises a small fraction of an inch when the pressure is high enough to allow the coffee to escape into the upper chamber. Return this pot immediately and request a replacement.
1789424
I would call the Company, I have one and it has done really good. I have had mine for about two years and love it. I use it every day, I make all my coffee and tea with the water and that is the only water I drink. I hope you can get it fixed. Wish I could have been more help.
2002322
I have had 3 of this same model pot because I love it but have the same problem. HB has been very quick to replace the pot but so far I have found NO solution to the problem. I have to keep a small sponge in the overflow area and change it daily. Seems HB could find a solution.
234707
This machine only worked one time for me, the second time I attempted to use it, it made a loud noise and burned out on me. I am in the process of buying another one myself. I would not recommend this pot after what happened to me....
1262946
I checked mine and I did not see anything like what your describe. Maybe you should have it replaced. Other than that, I really like my percolator.
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.
590416
Mine quit working as well. I contacted the company and they sent me a new one. Suggest same.
1682612
Mine won't stay on after I brewed the 2nd pot. Any idea how to get it work again? I've unplugged it, tried all 5 settings, tried different amounts of water.... Did I get a bad Breville? I loved my old Breville.
399758
Sorry, but we haven't experienced that. I would definitly call Breville, especially if it's still under warranty, but even if it's not, they may help you find a solution.
715135
Yes it can be replaced. If you need parts or have questions you can call the Tech Dept. of Lee at 262 673 3075 as we do not carry the replacement parts and they guarantee the pot for 2 years.
2091359
I'm sorry, but I do't know the answer to your question either. The pot was a gift to my daughter and she doesn't know either. She suggested you write or call the company that made the pot. Good luck!
1032951
I had the same issue. I found it to be dangerous with hot boiling water spilling down the pot and onto the table. I exchanged it for another that did the dame thing which I also sent back for a refund. I found it to be a overpriced piece of junk that was poorly designed. The product should be recalled!
204442
The unit works fine but I found tiny black residue at the bottom of the pot once in a while. I called customer support of the seller company, they were very responsive and send me a new one right away. However I found the second unit with the same issue after a while, so now I rinse the pot through every time before I refill water in it. If the seller company carry another model, I will recommend try their other model instead. I have no problem with the seller, just this model may have a design flaw. I am still using it though.
580791
good luck. Contacted manufacture 2x no response. finally go one and said replacement on the way. never showed. after 5 months calling and emailing. I called local Homedepot and they returned it and I got a different one.
243072
Mine started making a lot of noise, at all times of the day, not just while brewing. Then it started brewing incorrect water sizes. Finally it just stopped working completely, no power at all. I called Cuisinart and they offered to send me a new one for $10. I had to ship the old one back, but it is still worth it.