REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has very strong signal strength anywhere in the house, but this netbook? Not so much. The only time the signal is really strong (as in showing all four bars) is when I'm right next to the router. I can't use it with any regularity if I'm, for example, in the bedroom or downstairs. I also took this netbook on a trip and had very low connectivity with the hotel's Wi-Fi.Did I just get a bum one, or am I doing something wrong? REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has... » Read More REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has very strong signal strength anywhere in the house, but this netbook? Not so much. The only time the signal is really strong (as in showing all four bars) is when I'm right next to the router. I can't use it with any regularity if I'm, for example, in the bedroom or downstairs. I also took this netbook on a trip and had very low connectivity with the hotel's Wi-Fi.Did I just get a bum one, or am I doing something wrong? « Show Less
1412781
MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for video, sound and, yep, your wi-fi card. You could also try reloading the driver that's supplied on that CD that came with your netbook.Cheers MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for... » Read More MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for video, sound and, yep, your wi-fi card. You could also try reloading the driver that's supplied on that CD that came with your netbook.Cheers « Show Less
1412782
MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy. The card is right under the access hatch where the memory and hard drive are located.Cheers MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy.... » Read More MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy. The card is right under the access hatch where the memory and hard drive are located.Cheers « Show Less
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
1412784
Thanks for the input, but it's on its way. I appreciate the reply, and will keep it in mind for the future. Who knows?
1412785
I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to lose. Is it a hassle sending it back? I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to... » Read More I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to lose. Is it a hassle sending it back? « Show Less
541851
The included WiFi is pretty crappy. I was getting 3-5mb/s over my network, and poor connectivity in my bedroom, which is usually not a problem.I ordered an Intel 6235 WiFi card for $23 here on Amazon. Windows8 didn't even need drivers. I am getting 50+mb/s and great connectivity on 2.4GHz, and the 6235 has 5GHz too.(Installation is cake. unscrew the bottom, swap the card, screw back up. 5m)
126926
WIFI has been fast and reliable (FIOS). The one thing I have noticed is sometimes when it's "waking up" the WIFI connection lags. I simply reconnect my WIFI if I can't wait for Windows to recognize it. A minor nuisance. Overall I've been very happy with this computer and enjoy having one immobile device within a household of 4-smartphones, 4 tablets and 3 laptops.
1649794
Well, Fortunately I do not have big issue with it,ya some times it does drop wifi when signal is weak but in office where signal strenght is good it doesn't drop it.so I guess it is good.After update to 2.3.4 couple of times phone got lil slow in terms of response when I close any games I played & try to go to other application immediately, not sure it is normal but after restarting phone it is all fine as of now.let seeThanks,Hemant
2228735
I tried to use it with the HP Chromebook 14", while it does connect and run. When I try to run speedtest.net to check the speed to see if it's faster. The speedtest.net doesn't recognize it, i also tried to use vonage speed test and it also has problem running the speed test. BUT after i remove it and the chromebook goes back to WIFI, then it's no problem with speed test. So i don't really know if this is made to go FAST with Chromebook.
697568
Do you lose internet connection when under heavy load (streaming movies, transferring files, etc?). On the old firmware version, I had problems with the router cutting out when the wireless connection was under heavy load and requiring a reboot. The newer firmware certainly helps, but sometimes it happens. I know it's the wireless flaking out because the wired ethernet ports work fine. Definitely try Kevin's suggestion first. Belkin has been pretty good technically when it comes to support. If the modem has internet connection, but the router doesn't, I would make sure the cable between the router and the modem is okay.
883133
Its a great netbook for that price. But It depends on what use you give it.Recomended for just browsing internet, facebook games, Word, and netflix. The Ram its small for this PC. I'm running it in all low quality to get more performance. Oh, and the wifi, have problems whit older routers, watch for routers who works with windows 8 wifi.
64709
Why not send it back for a replacement? If your wireless is fine, and the tablet isn't connecting, that seems like the logical next step! I've had one for a while -- maybe 6 months? -- and I only notice problems in the same places other devices register a weak signal; the Prestige 7 does seem to drop a weak signal before my netbook will.
1402584
Yes, I upgraded to windows 7 a long time ago and it worked very well. I would definitely mention though and the laptop comes with a G router wifi card, so if you have an N router, then you will want to either upgrade the wifi card inside or consider a more updated laptop. Mine started running a bit hot and stressed when I attached the N router via USB, but then I also had many other things running all the time and only used the USB, not a new N wifi card.
827800
I've actually had issues with this. I sometimes use it in my bedroom which is two rooms away from my router and it will have trouble connecting to WiFi. Both my laptop and my phone connect fine in my bedroom.
26425
It doesn't have its own wifi network/connection. Like most laptops, it needs to connect to an existing wifi network.
131056
Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a third party wifi connection app; if you are using a third party app, try using the built in setting. Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a... » Read More Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a third party wifi connection app; if you are using a third party app, try using the built in setting. « Show Less
1117334
It depends on what you mean when you say the "signal gets shoddy." I was unable to connect except on one spot on my fourth floor (with the main connection on the second floor). There was only one spot where I could get almost-consistent signal quality on the fourth floor until I got the Netgear WN3000RP, which I placed in that "sweet spot." I still have the rare dropout and I mean rare. My advice? Unless your signal is just completely lousy, try it. You can always return it.
1480125
I would advise you to return it. I went through the same thing. What I learned from an IT friend....I live in a townhouse complex, the wifi could not distinguish my wifi code due to so many other wifi subscribers near by. I do think he was correct in his evaluation. I gave the printer to my sibling. He lives in a home. No problem receiving a connection to his wifi subscriber. This meant no more off line nonsense. I hope that helps.
1534780
I live in a large concrete home and get a good signal all over the house. Even outside or downstairs in my shop thru 4" solid concrete floor. You might try another laptop to isolate whether it is the laptop or the router.
1752301
I have the same problem with wi-fi range on my new ASUS as well. Absolutely the worst customer service experience I have ever had trying to resolve it and now I've given up. Twice I've called, and twice they fail to admit there is a problem. The last time the women with ASUS actually suggested it's a router problem, and I'd need to resolve it with my internet service provider. This was after I explained to her the limited range occurs everywhere: restaurants, work, bookstores and home. Guess ASUS expects me to call all service providers in the US to get them to change their settings. Could have been a great notebook but for this terrible problem. I have the same problem with wi-fi range on my new ASUS as well. Absolutely the worst customer service experience I have ever had trying to resolve it and now I've given up. Twice I've called, and twice they fail to admit there is a problem. The last time the women with ASUS actually suggested it's a router problem, and I'd need to resolve it with my internet service provider. This was after I explained to her the limited range occurs everywhere: restaurants, work, bookstores and home. Guess ASUS expects me to call all service providers in the US to get them to change their settings. Could... » Read More I have the same problem with wi-fi range on my new ASUS as well. Absolutely the worst customer service experience I have ever had trying to resolve it and now I've given up. Twice I've called, and twice they fail to admit there is a problem. The last time the women with ASUS actually suggested it's a router problem, and I'd need to resolve it with my internet service provider. This was after I explained to her the limited range occurs everywhere: restaurants, work, bookstores and home. Guess ASUS expects me to call all service providers in the US to get them to change their settings. Could have been a great notebook but for this terrible problem. « Show Less
1606731
the wifi seriously suxxorz on the HP...biggest complaint all over the web. it is however very robust in every other aspect. i hope you're not looking at windows version of the venue8.