With the "20 year calibration warranty", do you pay the two-way shipping every time you need it calibrated?
97644
Hi Khail,The customer would be responsible for the shipping costs to the manufacturer, and then the manufacturer would pay for the return shipping to the customer.
97645
Typically the customer would be responsible for the shipping costs to the manufacturer, and then the manufacturer would pay for the return shipping to the customer.
1449959
Mine didn't. I just sent it in after 193 uses (purchased 9/1/2013). It was more than 1000% off. They haven't received it yet, but I suspect I'll have to pay the $30 recalibration fee.
1874646
Yes, I will look into this shipping expense for accuracy. If the listing does not allow me to change it and it is a significant difference I can issue a refund accordingly.
60801
I did not have to calibrate it but I can only speak for myself. I use it to ship out first class items or 1-3 pound items. When I get a reading of 4.5 ounces, I send out package at 5 ounces. I've never had an item weigh too much. Hope that helps.
1886633
I'm not an expert, but to my knowledge you have to buy a new kit because the 20 tests have been calibrated to one monitor. Once the tests have been used you need a new calibration betwees test and monitor. Assume that this is mainly marketing strategy because I assume you could do the calibration at home or probably don't need the calibrations that often. Having said that, I use the monitor once a month, so shelf life is nearly 2 years.
2277937
We have these calibrated after we purchase them since we can't be assured that shipping and handling didn't affect the calibration.
645963
No. I had to buy the calibration fluid separately. Best deal I could find was a two bottle combination ($27 more) which really bit the big one because I only needed just one bottle.
268405
I do not use the battery and only calibrated when I got it. I unplug it plenty and have never had to re calibrate.
1462791
I don't know the warranty. My mine is working fine, I replaced an older unit that was damaged by a lightning strike. Be careful not to shorten the temperature sensor leads as this will upset their calibration. I wish the so-called professional who installed my old unit had known that.
794912
If they do, see your owner's manual they will charge you a shipping fee both ways, so most times not worth repairing using the manufacturer.
901297
You do have to calibrate it and it's not easy to do. Mine finally calibrated and then broke after it fell due to the poor monting .
2016626
I believe that that is something you have to contact the manufacturer about, as some manufacturers will give you the year starting with when you tell them you purchased it from the vendor, and some won't. Some may require evidence of a receit too to see whan you actually bought it and make their decision based on that time frame.
1025801
I did not pay attention when we bought it over a year ago. It still works fine. Anyway, the cost of return shipping is so expensive you may as well not have a warranty and buy a new one if it does not work.
1392307
I found no calibration feature. You can contact the manufacturer and they will answer your question further.
2170541
Yes according to the directions. I bought it for that purpose, suitcases and shipping boxes. I've not yet had the opportubity to use it for them. Instructions have about 6 steps to calibrate.
309967
I can't say anything positive at the moment. I'm dealing with a replacement and frankly, I'm not too happy that I have to cover $20 in shipping to get a defective $60 mixer replaced. The mixer died (doesn't come up to speed) after 18 months of very light use.
1218487
No, sorry. We cannot honor the 1 year warranty due to the shipping charges to and from Hawaii