I can't get the light to work. I think it only plugs in one way. New batteries too. Any suggestions? Does it usually work?
619466
Yes it only goes one way and should work with water flowing. Ive noticed sometimes it takes alot of water to activate it
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
1706699
There must be a loose connection somewhere or either the batteries are not making a good connection. We installed ours about 2 1/2 years ago, still have the same rechargeable batteries, and our lamp comes on without fail every night. I would check both the wiring connections and insure that the batteries have a tight connection too.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
1963215
The light on top was alternating red/green. I thought it might mean the batteries, but I checked & they are fully charged.Now, I can't get it to work at all, no lights, no pump, nothing...yes, the batteries are installed correctly. Any ideas?
1949542
It must be. Every time I turn it on, the light doesn't appear but it still works for me. Did you try to see if it still worked?
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
2037076
I just tried your steps and confirm it works like you want. I turned on the lamp, unplugged the power cord, then replugged the power cord back in, the lamp was still on. I believe this remains to work because the battery still had power. Make sense?
830326
I do not know mine never worked it was a nonworking light when it arrived. I sent it back for a refund or a working light.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
121151
Hi Nick I'm Thomas I had no problems with the light thou I only played with it for a short while(It's a gift for someone) the easy check the bube if you know for certain that the batteries are good. also stretch the springs a bit for good measure Those are my thoughts about your device good luck. Thomas
1870235
I bought mine a couple months ago and the light worked for a couple of hours then never again. It was an electrical issue, not a bulb issue. I wouldn't recommend it....
1611772
I want it. The sound is loud 'enuff but the chime doesn't ring and I am confused as to how to make it work. I did finally get the battery section opened and inside were directions.... but as to how to make the light work is confusing. I would think it would automatically work when batteries are installed but it isn't.
1928220
Well, I just unplugged it and plugged it back in. The lights don't come back on....at all. You have to press the "on" button to get the lights to come back on.
1312820
I wish I could help you. I was very satisfied with the light and had no problems getting it to light up.
764362
I recently purchased this product but have not installed it yet . Right out of the box all the parts fit together and the light worked right off the bat ,before any charging . My pull switch works but is a little hard to pull it on or off . Maybe you need to but more pull into it ? The last resort is to return it .Good Luck