What kind of warranty does this have? There have been many complaints about the top cracking, has the company resolved this problem?
1881252
I really do not know what the warranty is. But I love my island and so does everyone that has seen it. I have never had any problem with the top cracking and I use it everyday for baking chopping, eating. I would buy it again if I needed another one in the future. I absolutely love this island .
1881253
Hi David. I absolutely love mine. No problems so far. If you order it...just fyi...the parts are UNDER the island. Crazy place to put them.
1881254
I Loved this island until my top cracked too. The crack didn't appear until about 6 months. The crack kept spreading and now it is about a foot across. I never contacted the company though. As far as the warranty, I would have to locate my papers on that. I still get many compliments on it. It's a shame that so many of the tops are cracking. The Powell company needs to address this problem and somehow change their proceedure to eliminate this flaw in the product. Good luck!
1881255
Not sure of the warranty, but I love it.No problem with the top at all and out get plenty of use.We use it for eating, doing crafts with kids, serving off of it and not one problem.I would recommend it to anyone.
1881256
Hi, I have had this island for several years and knew before buying it about the top cracking. However, mine has not cracked. I even bought a piece of granite to fit it, in the case that it did crack and so far I have not had to use the granite piece. My island is beautiful and I absolutely love it and do not regret getting it and have had no issues with it, especially anything to do with the beautiful top.
1881257
Hello, I have had this island for almost a year. I have had absolutely no problems with it. It is beautiful wood and cleans up easily. The whole island is a beautiful addition to my kitchen. I have gotten several compliments from friends on this piece.
233567
The gist I get is there is no warranty. You pays your money, you takes your chances. Sorry, I am not much help with that.
299244
Not sure what the warranty is. Had mine for over a year, no problems to the point I never think about it.
1119922
Truthfully, I don't know. See if it is under warranty, maybe you could get it replaced. If you can't that way, then see if the company can send you another top.The only other thing I can think of, is going to an actual marble, granite, stone company.
503716
I am sorry to read about the problems other buyers are having with the cracking of these pots. I've now been using mine since 2007 or so and it's as solid as ever - and I use it often - on the stove more often than in the oven. I wonder what type of stove others are using - mine is a glass top (electric) - perhaps the pots don't stand up to gas stoves like they should? Just a thought. At any rate, the seller should stand behind what they sell and that is disappointing.
732947
I have not had a cracking issue but can see how it could easily crack. Seems like a question for the manufacturer . Brian
433005
Tom, I'm not sure what the warranty is. I can say that I've been using it for more than half a year with no problems. We do not transport it, but I do take it down and set it up weekly so it can be cleaned under. Keith M.
1872337
I haven't had that problem yet, but ours has already cracked at the top so we decided to quit using it. Half the time it was difficult to open certain jars especially plastic lids. I feel its not worth the money and I advise you to return it for a refund if you can.
2223075
The base and the top cracked after several time use, then I return it to the Amazon
2027704
I can't say anything about the warranty, but due to the overhanging design of the top lid, it would be extremely unlikely that there would be problems with water entry (unless perhaps you had it upside down!). We have driven through all types of weather, including heavy rainstorms at expressway speeds, and never had a problem.
605036
We apologize however we do not recall if it came with any warranties. We have not had any trouble so far though.
960479
I would try calling the company, there was no warranty I had to fill out and send back. I may be covered for a year since my purchase, but that is what I would do call redken, I can give you the number in the manual if you need it
2086487
Mine cracked after a year. I bought a replacement one from same seller on Amazon (there are several you can find online)
1014808
Complexity is right about the company standing behind the product. After I bought my Ergo seat, it had the "crack in the top problem" and collapsed after about six months. Because there was a large crack in the top, it could not be re-inflated. But I contacted the company and they sent me a new chair, along with assurances that they have fixed the problem that was causing the chairs to crack and deflate.
1005316
If you go to their website, they have warranty information. The company is base in Missouri. They are great folks to deal with. I have spoken to the owner before. Great company, and a great product! I have 2 of them.
992229
The top is absolute junk, causing it to crack so badly after a handful of uses you can't use it anymore. Calling the company doesn't do any good either, they make it plain they only want to talk to you if you are trying to buy another one of their pieces of junk to replace the piece of junk you already bought from them.
978563
I believe it's a one year warranty. You can check their website on the product listing for it. Mine broke after 6months and they sent me a brand new higher end model