I got my rooCase and my iPod slides out of the top also. Is it defective? I'm upset about this.
1860917
It should hug your iPod nice and tight. I am sorry but u must have gotten a defect.
1860918
make sure the ipod is snapped all the way in. If it is and it still falls out yes it is defective. Mine has never had that problem
1860919
I'm sorry to hear this about your case. Mine fits perfectly and has never slid off, and I use it constantly. My only complain is with the ear buds that slide off my ears and I've had to use old ones.
1308333
OH i know that feeling. Its as simple as pulling it apart, BUT its going to feel as if its going to break. Its a bad feeling. Just take your time and separate the front and back of the case. I haven't took the case off of my iPod since Ive placed it on for the 2nd time. I hope this helps a little.
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
1223343
Can you return it? If you did not drop it maybe it was defective. I have mine for over 6 months and I have no issues.
1726327
I struggled with this also, but it's actually super easy...it just slides apart. Use your thumb and index finger and hold the sides above the clip, and use the same hold in the middle of the bottom piece and then pull apart! Hope this was helpful. It's a really wonderful band, and I didn't have issue with the headphone jack as others did. Once I got it open and the Ipod inside, I was very happy I made the purchase!
636263
The top or bottom of the case is likely upside down. Try it and see if it fixes the issue. It happened to me also until I inverted the top piece
320601
Mine doesn't move unless I'm driving on a dirt road that has eroded and has a "washboard" surface. Then everything vibrates - even my coffee sloshes out of the travel cup! Tighten the mechanism that fits into the CD player. I have the new version of the product and chose to use the adhesive metal insert for the back of the iPhone 4s inside the slim Caselogic case (also from Amazon). It's great!
691796
Yep. I have the door problem also. Mine is still on, but it just never wants to open. Takes a bunch of tries to get the ipod in and a bunch of tries to take it back out. At this rate, I'm sure it will break soon.
1881397
Did not happen to me, but my gut would say you did not put on the case properly. My first instinct would be to take it apart, then make sure your external slider matches up with the mute/ lock button, then put it back on carefully. If that does not do it probably send it back as it may be a faulty case. (make sure ipad is not faulty as well).
449070
Sorry to hear that. It sounds like a defect. I haven't had any problem with mine. I think I've had it over a year now. Good luck.
1513752
Check the connection. When we first used we didn't have it pressed in all the way. The flip out connection wasn't extended enough for snug fit to Iphone. Hope that helps.
2188474
Return it. It soundss like a defect. Mine slides very easy and closes all the way
1399531
Hmmmm.. I'm not sure why that is happening. Sounds like an issue with the iPad and not the case. The materials do not make contact with the power buttons. I hope it gets fixed.
1313639
Mine seems to work just fine. Maybe there is a defect with yours? It does not have a strong lock, which makes my phone easily accessible, but yet my phone has never fall out of its case.
1774399
That is not normal, never happened on mine. Try and exchange it for another one asap.
1055966
I have not had this problem- It may be a defect. I would exchange for a new one and see if you encounter the same problem!
1908427
You need to slide the top, I'm glad I am not the only on that had issues with it!