I purchased this on June 19th and had it in my classroom for 2 months and my students have already lost the removable acrylic ball on the handle. Is there ANY way I can get/buy a replacemnt piece for it?
642680
This is the wife...the one who bought it for her classroom... Both balls on mine have broken off. Acrylic is broken on each. So not worth what I paid for it. I think the company needs to send us all replacement balls for free.
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
39583
I had to get a replacement too! I'm sorry I don't remember from where but I did go through Toys R Us, as this table is their brand. It took awhile but we got a replacement at no cost.
1171197
You may want to double check the box or call Kidkraft for replacement parts. The back is sorta cardboard.
1409275
If the handle was broken when you bought it, you should send it back for a new one at no charge. If it broke while you were using it, it may be an older version (The green one). That happened to me also. I just went on line at amazon and repurchased the whole system at a lower price. I like it so much I bought about four of them just to make sure I have use of one in case something goes wrong. So far I have not had any problems with the red ones, the handle is very strong. Excellent gift as well. Hope this helps. They do sell the bowl separate so they should sell the handle, but I'm not sure. If the handle was broken when you bought it, you should send it back for a new one at no charge. If it broke while you were using it, it may be an older version (The green one). That happened to me also. I just went on line at amazon and repurchased the whole system at a lower price. I like it so much I bought about four of them just to make sure I have use of one in case something goes wrong. So far I have not had any problems with the red ones, the handle is very strong. Excellent gift as well. Hope this helps. They do sell the bowl separate so they should sell the handle, but I'm not sure.
870740
As far as I know, the company doesn't sell replacement parts. I can find anything online. I will mail you mine. Part of the track broke, so I can't use it again.
22774
Not sure where you could find a replacement, but we had a similar issue (the broom was being used in a manner it shouldn't have been, to pry something -and it bent). My husband pulled the black end cap off the handle, straightened it as best he could, and was able to force a wooden dowel down inside of it (it was hollow). It works great now!
2275005
I bought it for my daughter's 2nd grade teacher because every other model she tried quickly died, unable to handle the fatties or the coated pencils. She knows to return it to me if there are any signs of failure so I can return it and she has not said anything so far. I'll ask for an update specifically tomorrow afternoon and report back. (if I remember, maybe ask me again if I forget :-)
642938
It has a lifetime warranty replacement, so you should be able to get a new one. I have had mine about 2months. It isn't coming apart but its getting dirty and it's hard to clean. Other than that, its holding up pretty well.
860549
I am not sure if you still need help. I just bought this toy second-hand and called Playskool giving them the item # or name of item to receive replacement balls. They will send 5 balls for $4. 800-752-9755
10540
I have not heard of or seen offers of replacement magnets. However, I suggest you contact the vendor. I have gotten replacement pieces for games by going directly to the vendor. Good luck.
482665
You might try contacting Fisher price directly. Some companies will let you purchase replacement parts.
505479
Unfortunately mine came broken; however, Bed Bath & Beyond had this at some point. If you have one nearby, you could check it. Not sure if I will get there or if they still carry this item. Good luck.
729367
I purchased mine for pencils and the knob broke. My class used it for a day. Since I altered it by putting shelf contact paper on it, I still have a broken dispenser.
292619
Two things... There's a washer on the inside that may be replaced very easily. They give you some in the bag when you buy. Or call the company directly and they may be able to help or send you a new one. Good luck
2238721
Hi. Contact the seller or manufacturer. It's a great product! I love mine and it's still in perfect condition
203894
You should call the company to get one. I broke my handle (by dropping) they sent me a new one right away.