I received the collar today but it did not come with the fuzzy blue cover as pictured. Does this have to be ordered separately? Thanks.
1887677
no it is blue cloth over a white inter-tube. contact vendor. they do sell other slips for it.
1887678
The blue cloth cover is supposed to come with it. You do not need to purchase it separately.
1887679
No, it came with the blow up tube. Since the tube sprung a leak and the blow hole won't stay in the hole, I have stuffed plastic sacks in the material and it is working just fine.
1887680
The collar cover is blue and zippers off for cleaning but was not fuzzy like in the picture. The product did work for my dog because he did not do well with the cone.
1858047
Ordered 4/2015, item description said collars not included, but it had 2 spring collars in the bottom of the box. If you don't want multiple collars laying around, I'd recommend getting the bar and buying the collars locally if they're not in the box, because the shipping cost to return is more than the cost of the collars.
1706286
The unit I purchased cost $799.00 and came with one collar. So I am not sure we are talking the same unit or if they have lowered price of the one I purchased. Have been very happy with the unit and have had no problems. HTH
1607886
Karine,That item will not work as an add-on collar. Unfortunately the collar you need has been discontinued by the manufacturer.
1491966
it's a separate collar - I found this to be brighter and of better quality than our originals (from Walmart) and plan on replacing the others with these.
1560205
I had wondered this as well since the photo of the product showed the cover but the description did not specify if it was included or not. Also, the covers were listed for sale separately, leading one to believe they were needed. Both times I ordered this product, it came with the cover. Hope this helps.
376632
Yes it does come with one collar, at least when I purchased it a few years ago
1203773
I have the orange original one that I can sell you. But I also was able to buy a collar on a separate web site it is pink. The receiver I'm sorry I'm just not sure.
1442914
All my collars were shipped in one package also. It's possible, but I don't see how the fourth collar would come with the weights seeing as how they were packaged in the boxes. If it doesn't arrive in another package, definitely contact the seller and inform them!
2001812
We are sorry to hear you are having this trouble, and can understand how frustrating this must be! The collars should hold the correction setting. Please know that this product is backed by a 1 year warranty, and we would be happy to help offer troubleshooting and replacement assistance. For more information, please contact our Customer Care Center at 1-800-732-2677. Our office hours are Monday through Friday, 8am-8pm EST; Saturday, 9am-5pm EST.
13226
There is no collar. It comes with the hood attached. It will lay down much like a hoodie.
1771565
I haven't seen extra colors available. The collars that come with it are pretty light weight. I always buy my dogs regular collars that are heavier and cut holes in them to add the receiver to a new collar.
3914
It does. But it is an inferior, rather flimsy collar. The lens is spectacular; no reservations about recommending it. But go to Really Right Stuff and get yourself a replacement collar; you'll be glad you did.
1389847
Mine came with black terry cloth cover. You can order fuzzy one separately. I like the one I have though. Hope this helps.
1921404
"The receiver collar comes with the receiver charger..." Is stated both on the collar packaging and in the Amazon description, so yes.
466413
5 gall but when ours was delivered it didn't contain the collar that the water jug fits into. Luckily we had one from our prior cooler but it doesn't fit perfectly. I did a bunch of research to see if I could purchase just the collar and the answer was no. I even called the manufacturer. They do not sell part separately. Amazon ended up deducting half of the purchase price because of this issue.
798167
Yes. Mine came with two bright orange collars that seem to be holding up very well.