what can be done to correct problem with magnetic clip interfering with pen?
1890217
I don't have that issue because my stylus pen goes inside my phone from the bottom of my phone. My case closes perfect. I guess it would depend on what phone your using with this case. I.e. Does your stylus stay outside your phone rather than have a compartment built in your phone? Mine is in the bottom just to the right of my charger connection. I hope this helps?
429382
Don't give up just yet! This is a common problem, even for higher-priced models (unless you get the top-of-the-line Japanese models, of course). Here is the solution: You need to place a penny, a dime or perhaps even a quarter on top of the stylus if adjusting the arm w/ the screw isn't sufficient. This should solve your problem.
1857251
Contact Wacom, they have incredible customer service. My pen has worked absolutely fine since I received it.
1117293
I have had trouble with the pen working. It sometimes works. If someone could give me some helpful tips on working for more than 3-5 minutes of recording it would be greatly appreciated.
2087499
I'm going to answer my own question with the reply from Wacom via email on May 7, 2014: Thanks for writing in. Great question; there have been issues with the cursor being offset from the pen. I'm not sure what causes that, but there is not a way to correct it. I would suggest taking your tablet into a Best Buy and testing the pen there before you purchase it. Hope this helps - Customer Care Technician Wacom Technology Services, Corp P: 360.896.9833 [Mon-Fri] Hours: Mon-Thur: 7:30am-5pm Fri: 8:30am-5pm Pacific Time http://www.wacom.com/en.aspx
1617826
I'm not sure this will help but when I received my pen it had play as well. I found that I was able to tighten the threaded connection between the shiny band in the center and the bottom portion of the pen. I held the shiny band tight and rotated the bottom shaft clockwise. Then it worked great.
174067
Switch out rubber tip on S pen for plastic (rubber catches when trying to write notes).
2131201
I just tested mine for that and it does skip sometimes, like I get the first 3 dots and skips the next 2 and then it's OK again. Since I've been using mainly to draw I hadn't noticed that flaw.
109202
2 ways. as I recall, pull firmly on top portion or wash it with your clothes. I do not advise the latter, it made my pen non-functional. However, I had this about 1 yr ago and I do not recall the exact way to remove. However, the washer figured it out. I am sure this does not help, but it may make you chuckle at least.
978656
Maybe the magnets are out of line. My cover hasn't ever given me any problems. Maybe you can exchange it for another one that works better. Good luck!
266543
If the pen is made of metal that is effected by magnets it will not levitate correctly, test the pen with a permanent magnet to see if its sticks or not.
608569
Twist the bottom of the pen counter-clockwise holding the top part still in your hand until it fully retracts Or twist the top which is my favorite, counter clockwise holding bottom still to have pen retract, the opposite to have the ink cartridge to come out. No more marks on your shirt or anywhere else. I also use Fischer Space pen insert BOLD type, writes like a dream!! Have a great one!
714778
Graeme, I must write and draw with a fairly light touch, as I had not noticed any clicking before. But when I write with a more staccato effect, I definitely hear that click. Good thing you brought it up or I woud have thought something was wrong with my pen
522612
I had a problem with the magnet. The screen was impossible to write on using the S pen. The magnet area definitely creates a dead spot on the screen.
1617823
I didn't have that problem. I suggest you contact the seller. I was impressed with their communication after receiving the product. They emailed me to make sure it met my satisfaction...and I hadn't even contacted them. But, my mom uses it strictly for a stylus. I like the netted material imbedded in the rubber, it seems to be more precise as a stylus than the plain rubber ones. Email the seller, I'm pretty sure they will rectify your issue.
892203
I don't know about that, but the magnetic closure does affect the s pen when folded behind.
983
I have paper clipped Mate to form Mate I was using before getting 3 M Pad.I got 3M pad because my wireless Mouse failed to work on Form Mate(Erratic).