Has anyone had issues with winter lock freeze?
1862863
I have had no problem with this cap. I've had it for over 1 1/2 years. Looks and works like the day I bought it.
1377473
We tried one last winter. It froze the first night we used it, so I sent it back. Didn't get a replacement so I don't know if we just got a bad one. It was so stiff it was difficult to handle. It just wasn't worth the hassle.
535719
I will in Illinois and have not had problems with the lid freezing. My composer has exposure to the sun in the winter and have not had any issues.
1823939
check that you have installed the lock correctly and make sure the red dot on the inside of the lock faces up and make sure your handle is installed correctly. I had this issue with mine and the lock was not installed correctly fallow the directions that came with the exactly or i will not function properly. Any other problems call Yale
1717111
I have gone through 3 keypads over 8 years. It always seems to go out after a bad winter of snow, rain, and ice. I think it probably freezes and shorts the keypad. I have never had an issue with the black box installed inside the door.
1330603
Mirtha, I contacted Cuisinart (call them toll free: 800-726-0190) and customer service stated their PATENTED 'blue ice' formula does stop freezing, (go bad) and the cause is unknown. If you have used it for 2 years, you still have a year warranty remaining (they come with 3 year warranty) so call & give them the serial # & model # and they will replace it - free.
98279
mine will on occassion freeze, but after i exit out and restart it, it will work fine. ive had mine for about 6 months now and my son has played with it everyday.
1096283
It does freeze but a few taps on our porch railing and it opens right up. The only tie-out I would buy
1559472
Does the freezer have a ice build up. If not the compressor may be bad. If so then the defrost thermostat maybe bad. You can troubleshoot by checking the board
408760
I don't know if it won't freeze but I ordered mine in Jan and its been cold here. It arrived fine. You can ask the company. They're great about helping.
823037
This happened to me one time, a key inside the box got stuck in the lock mechanism. I basically just pounded on it a few times and jarred the key lose and then it opened up.
15729
We have had no problems at all, even this past winter. We installed the system almost 3 years ago and other than batteries in the collar we have done nothing. Great system.
597299
Hi - I live in the Midwest as well. This lock works better than any of the automated locks as you must manually turn it to lock/ unlock the door. I have had it for 2 years (and cold seasons) now without issue.
738235
Have you gotten anywhere with this? We got one and while it works it constantly freezes up -started after maybe an hour of use. They are sending a new one.
1788866
MomLady,I live in Colorado and whenever I go to San Francisco or Puerto Vallarta, my Z22 freezes, too. In a warm pants pocket in Colorado it'll freeze, too. Have you found any solution?Jim
588090
I sure didn't have a problem with it. We had quite a bit of snow this winter and mine worked perfectly. Mine is pretty exposed to the west and north so could be the snow was blown off. I love mine. Saves trips out to the mailbox.
1295486
Yes, I have two of these and have used both to access Amazon Prime for over a year. While I have occasional glitches, I have not experienced the freezing problems mentioned in another answer.