What does Amazon's 2-year protection plan (NOT the data recovery one) cover that isn't covered by the warranty?
1854447
I have no idea. What I do know is that I'll NEVER buy another one of these again!
1854448
The drives. I bought 2 as back ups and one of them failed within a year, maybe closer to six months. Luckily I noted a shutdown error was occurring and scanned the drive to find it was physically failing. I was able to save my data, but not everyone knows how to diagnose the subtleties of early stage disk failure.
1769947
I never actually got my laptop. But as a company that globally offers products, they literally can not refuse a manufactures warranty, and then you could be the additional warranty that amazon has.
1792754
It appears it depends on the type of Kindle. My 8.9 HD was stolen and was not covered. They are refunding me the cost of the warranty since I only had it six months. Not exactly what I wanted but at least a decent gesture.
663214
I would think so as it is an accident protection plan like if you drop it or step on it, and my understanding is that refurbished equipment sold from Amazon still has a year warranty
2037348
The currently correct answer from Square Trade is, "SquareTrade Protection Plans sold on Amazon only cover new products purchased within the last 30 days" (http://www.amazon.com/SquareTrade-Computer-Accident-Protection-700-800/dp/B002I007QW/ref=si_dp_po_B002I007QW_t).
111070
Yes. I had read the same thing, but I confirmed that Amazon purchases are covered (I purchased directly from Amazon, not a 3rd party through Amazon)
1045547
Being that the item is listed as new, there is a manufacturer's warranty with it that covers the device for a year. Afterwards you can purchase another year of protection through Square Trade which is VERY cheap and covers quite a lot.
841926
Generally, Western Digital, like Seagate and others, limits their warranty to physical replacement of the drive if found to be defective. The warranty does not cover data recovery. The 3 year warranty was a positive in my decision to buy.
882837
Hi -- I'm happy to say I haven't had to put in a warranty call, but I do see that several people have commented that Dell is refusing support if it's bought from Amazon. If that's the case it sounds like the start of a class action to me. Nothing in the description says that it is not covered by the standard manufacturer's warranty. But I wonder if the three year warranty is an inducement that Dell offers to get customers to buy directly from them?
1022019
It does cover items you buy from 3rd party sellers for Amazon that are used. Be very careful when using 3rd party sellers of used items. Amazon finally took care of me on a used laptop I purchased from a 3rd party seller. The laptop was a real problem and never got completely fixed. Amazon granted use of the Square Trade Protection plan I got along with the laptop, I took it to the shop that works on all my office laptops and they got it working. Thankfully Amazon paid the bill as the seller would not take the laptop back without a 15% restocking fee. The restocking fee would have cost me $100 so thankfully Amazon came through for me. I have since donated the laptop in a raffle so, its someone elses problem now.....
269927
Actually, the "warranty"(1-year) will be through neither Amazon nor Virgin, but through LG. If you're talking about 1 month return window, it's through Amazon. If you're talking about purchasing extra protection plan, it will be through whom you're purchasing it from (in this case Amazon).
541896
Product must be purchased from Amazon to be covered under the Smart Guard Warranty
1832999
There is a 2 year warranty. However, it is not honored on devices purchased through amazon.
645534
Get the SquareTrade 2-Year Electronics Accident Protection Plan. It should cover them.
709269
Basic 1year warranty, accessories etc. not covered, doesn't apply to fire, flood, dropped, sand/water, tampering, or mishandling
1769418
Through Dell there is a extended warranty. Don't know through Amazon though.
1690037
Amazon's policy's for returns as the item itself is not under any warranty by the provider.