is there any warranty or guarantee on the freezer or motor?
1879628
From the White Mountain website, it appears 5 years: "Sunbeam Products, inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively "JCS") warrants that for a period of five years from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. if the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty."
1879629
Yes, when the motor went out on mine on the second use I had no problem getting it replaced.
1879630
I too received a replacement with no hassle. The new green motor has lots of horsepower.
1879631
There is a 5 Year limited warranty from the date of purchase. Warrants that it is to be free from defects in material and workmanship or will repair or replace the product or any component found to be defective during this warranty period.
428427
I was able to replace mine, bought a new motor. Surprised our only lasts two years. I own a restaurant and use it almost 3x a week and replaced it only after 5 years.
1504839
Yes-from manufacturer. I could not keep my machine going even with replacement parts. It is a nice machine and makes soft ice fast but marginal in reliability.
428251
Yes there is a three year warranty on motor and trans.. but one year on plastics and parts..
1330603
Mirtha, I contacted Cuisinart (call them toll free: 800-726-0190) and customer service stated their PATENTED 'blue ice' formula does stop freezing, (go bad) and the cause is unknown. If you have used it for 2 years, you still have a year warranty remaining (they come with 3 year warranty) so call & give them the serial # & model # and they will replace it - free.
74992
I would ask the vendor or amazon. Most appliances have a minimum warranty period.
841177
http://marshallfridge.com/warranty/ has the info you're looking for. Thanks!
267940
3 year warranty on the motor and 2 year warranty on parts, with normal use and proper care
251914
This fridge I have is pretty new, so no problems yet, but as soon as the warranty expire (2 year warranty that you can buy for $9.99 if you want) I guess you can expect all kinds of problems as with any other appliance. For defrost maintenance I use not-abrasive/friendly tips that you can find everywhere online. Hope it helps, cheers.
617360
I'm not sure of the warranty, but the motor included in this assembly is no good. I was quoted around $400 to get this latch fixed by the dealer and I decided to fix it myself. After some research, I found that all I needed to do was change out the little $5 electric motor inside the actuator. I ordered the FC-280PT-20150, and it works just fine. It's a little tricky opening up the actuator, but once open, the old motor just pops out and is easily replaced. I hope I've saved some people money, I think Ford's made enough on this junk.
1344248
No warranty that I know of. Just directions. Call Amazon if you have a problem as they may be able to help you.
94447
The motor is has a 5-year warranty. Labor without charge for 90 days from date of purchase. This does not cover the motor in the power nozzle in canisters. Sorry for the first answer
1303127
The cooling and freezing components have restarted for me. HOWEVER this machine has the absolute WORST ice maker I have had the misfortune to own. I am on a first name basis with the repairman due to several new circuitboards, firmware updates, factory ordered modifications and others. Several times a year! My extended warrenty has expired and the thing gets junked the next time it quits. I'd suggest you buy something else!
138535
the guarantee is 1 year parts with a clause of safe unpacking, or water freezing inside, other acts of god plus correct installation; items which would render the guarantee invalid. the pump works great. i am happy with it's performance and energy saving status. i would buy it, knowing what i have witnessed as of now; a year later, it is a good pump. though my last pump was from the dinosaur age, so this pump is a huge step up.
904766
I truly do not know if there is a warranty, but I am in the process of negotiating a replacement with Rodger Goods (where I purchased it on Amazon). I had to send them a picture but I have not heard from them since I sent it about a week ago. We shall see....
2069124
We haven't had any problems with ours. Works great. Doubt the warranty goes beyond a year. I would call them and see if you are missing something about starting it.
1861389
I think the motor had a 2 year warranty and the rest of it was 1 year or somewhere around 80hours. Going by memory on this. Usually generator work or they don't right away or within a few hours. Motors can develop issues over sometime.