Instructions are on the container with the gel for closing it but I have been trying 2 open it for 10 mins. Secret??
1869111
It's like certain pill bottles. You have to squeeze the top and spin at the same time.
136626
Put in a fake combination after you close and lock it. I really never had the problem you're having, but tricking it with a fake combo is the only way I can think to arm it. Then it seems you'd need to put in the correct combo to open it. Good luck. If that doesn't work, contact the manufacturer about a fix or replace ment.
2148315
Pull the band (using its finger-hole) that circles the top of the container. It's a very difficult pull; I've had to have my husband do it for me, and he has often used tools to get it started.
294863
Try to put it into warm water for a while and then try to unscrew it. Good luck.
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
796601
I have been buying this product for years and have never had this issue like this one. Some one strong than yourself to open it :-)), or a rubber lid gripper you can find in most grocery stores. Good Luck, it's a great product!
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
1870056
There is a clip inside that engages when you open . You need to pull it to the side with a fingernail as you are closing it back up.
2032361
If the seal is too tight I use a bottle cap opener. I will also turn the jar upside down and give the bottom a firm hit a few times. Hope this helps :)
267833
Turn them straight up and down, then use a small flathead screwdriver to pry it out the first time. I had to use needle nose players to even turn them the first time. After that it opens fine.
407933
You have to gently pry it open using a fingernail or similar small object. Here's a picture of the opened enclosure: http://d.pr/i/fNMS
72483
Hello! There is a little tab at the top of the carpule of gel. Holding carpule in right hand, grasp the little tap and twist to the left, then lift off. Now, place the tip at the same angle on top of the carpule, twist into place and remove the little cap at the very tip. You are ready to go!
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
1521874
Take off the silicone covering. There is a square tab on each side & the top. Those click open (from bottom side I think) and this allows the shell to come apart.
1162411
I think you just cannot open the container. Right? My wife got this bad experience before. Actually, it is easy to open it. Put the container for hot water shower about 5 to 10 minutes. Then, leave it to cool down one or two minutes and turn the cover of container anti-clockwise.