Hi, The Velcro has worn out on my bracelet. Can I get a replacement?
1883042
Mine's got some time left on it so I haven't an answer. Might go to an arts & crafts store like Hobby Lobby...I won't but if you don't have any problems with that company they may have some velcro strips you could use...
1883043
Contact the seller. If not, It shouldn't be too difficult to replace on your own. You can pick up Velcro at almost any craft/fabric store. Sew it yourself or go to a cobbler. Hope that helps. It is a good product, helped me alot.
1883044
Sorry, I really don't know the answer. If you kept packaging and have name of company you might be able to contact them. Otherwise, buying Velcro and sewing on your self would be my only other solution.
115002
Hey Victoria: My son broke his band too probably by tugging too hard when taking the watch off. I'm gonna write to the company now to see if replacement bands are available. Please post if you found another band. Thanks, John
502269
Unfortunately, this item is only available in one size currently. The bracelet is designed to fit wrists measuring 7.25 inches and is 7.75 inches long.
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
188480
I can only say that my wife is having the same problem, with one original band and two replacement bands (from this supplier) broken so far. To me this would suggest that it is a poor quality design since two different suppliers can't make a band that will last even with light duty usage.
361561
I would say NO. I have had mine for over a year and it is in very good condition. The orange band has never fallen off nor become loose. Contact the company and they most likely will send you a new one.
1443689
No. If you have a small wrist like me, the bracelet will be too big. I will probably have to re-string it before I can wear it.
85609
If you contact the company they will send you some new pieces. Unfortunately my dogs tag came off while I was waiting for the velcro (I couldn't find the correct kind at Michael's). Now I have velcro but no tag.
2134203
I would contact them and send it back, they have a good customer service department. I had to return mine as the wrist band fell off the wallet as the fabric separated from the hook. They were prompt in sending me a new wallet
2134204
Hi Abigail, I too have this item and there is a whole for the wrist band to attached through in the center crease. The pictures here so where it is supposed to be. If it's not there, then I would think it's a manufacturer defect.
1307268
On the ID tag that you attach to the replacement strand. I found .I ID found my tag on Amazon along with the bracelet.
2225719
I'm not sure, but the print on the inside of my bracelet faded so it wouldn't scan about a month after I got it. I contacted the manufacturer and they immediately replaced it. They were very responsive and helpful, so I can vouch for their customer service.
464883
What you suggest then to find a lost bracelet in a home if this item is not suggested? I'm on the same situation. Thank you
968403
i'm not so familiar with the mtx system, so i'd contact topeak, but i utilize the velcro on this one
1167656
Another possibility is to have a local seamstress make you a replacement. I had to do that with the cuffs on a jacket of mine.
631596
I can't answer on how to repair the Velcro, but for others who use this device, I never undo the Velcro...just force my hand into the opening. If I did have the problem, I would sew the straps down permanently, and just live with it that way.
979824
Hi, this bracelet can be re-sized, making it a very good buy. Recently purchased one for my gf who has very tiny wrists. Took it to jeweler and took out 2 links, fits perfectly now.