I am having problems with getting the hot water to pour in the cup. What do I need to do?
1873880
I bought it for a gift for some one and to be perfectly honest with I don't even like coffee. If I had to guess I would say you need to clean it out with some vinegar. However before I did that I would look on thier web site and see if they could give you some help or contact the company directly for some more anwers. I hope this helps you out...steve
1032949
I had this problem, too, until I realized I wasn't opening the spout completely. Try pushing down on the black push button on top until it's completely depressed, then pouring. I had no problems after that.
279797
If water level is correct and you have the bubbles set at right level then just be patient. The bubbles will start getting thicker and slowly work there way up into the cup
2044158
Have only had this problem with drinking glasses getting stuck, one inside the other. Maybe instead of hot water just rap gently with a wooden spoon on all sides of the neck while gently pulling the spout. Cover with a cloth just in case of breakage. Good luck. Hope someone comes up with a better idea.
1406375
Be sure that you've gotten the lid properly screwed on to the mug.... the threads can get crossed as the metal of the mug is harder than the plastic of the lid. Also, be sure that the interior knob is tightened down properly (this is the thing you can unscrew to clean out the interior of the lid... ). If all that is good, i'd have to say you have a defective unit. Mine doesn't leak a drop.
817694
1st try to removing the cup. Hold the cup level in the palm of your hand then reinstall making sure that the cup is aligned properly to fasten to the threads by turning clockwise to fasten.
1646106
Yes I had the same problem. The first time I tried to brew, only two cups went through and the coffee was cold. Tried once more holding the reservoir and no water would go through. Packed it up and sent it back after 2 tries.
714165
To prime it, put a finger over the opening. Then, push the button repeatedly. By trapping the air from coming out, it will get the liquids to start flowing. Good luck!
1730673
Well, I had the same problem, but instead no cold water, I had little hot water. After change the valve my problem was solve. I guess you have a valve problem.
1646104
The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and immediately hit the "on" button. The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and... » Read More The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and immediately hit the "on" button. « Show Less
1910439
Sounds like the water is having a hard time getting out of the coffee filter. Sine the spring is not working anyway try removing the plug entirely. As far as returning it try contacting calphalon directly. They do a good job of standing behind their products. This is unfortunately not one of their better executions.
875762
I use piping hot water from a kureg coffee pot, it is easier than boiling it. It is suppose to be boiling water but hot seems to work ok, just takes a little longer.
1176355
Sounds like your filter may be misaligned. Try taking it out and reinstalling it again. Never use hot water as that will damage your filter.
914730
I've had the same problem. Bad design. The workaround that I've found is to close the top before putting the carafe in place. If you put the carafe in first and then close the top, it doesn't seem to work as well.
1225169
Pull water container and insert back. Sometimes that does not fit properly and does not produce steam. Use only filtered water. My is perfectly working so far.. Call Black and Decker for trobleshhot your problem...Good luck
1560167
Put desired ground coffee into bottom of glass canister with press apparatus out. Pour desired amount of very hot water into canister. Then insert press apparatus and gently press it down until it gets to the bottom trapping the ground below and the filtered beverage above.I hate this device and no longer use it. There are no markings to guide how much water to add.
1278172
The valve has a hot water stop to prevent scalding. In order to get it hotter water you need to adjust the factory setting. Your installation manual explains how to do this in a step by step diagram with drawings. If you threw it out already you can download a new one from the manufacturer