I accidentaly left the bottle out overnight and also, it was not shipped to me with a cold pack. Is it still effective or should I buy new?
1887248
I was told that, basically, "it is best to keep it in the refrig, but it is fine if left out accidentally- - just try not to make a habit of doing so."
1887249
It's OK to leave this product at room temperature, especially if done in a cool climate or cool season. About 1% of the bacteria will die during any day that it is not refrigerated. If kept in a refrigerator, only about 0.25% of the bacteria will die every day. Keep in mind that Jarro-Dophilus sells many different multi-probiotic products and some of them don't require any refrigeration at all. The dessicant inside of this pill bottle is helping to slow down the rate at which the bacteria die off. Also keep in mind that even after all of these bacteria have died, these capsules would still be extremely beneficial to our health if swallowed. Chew them in your mouth instead of swallowing them for maximum health benefit, however.
673121
According to several of the reviews, it is NOT shipped with a cold pack. Bummer.
1893044
I would not order this product from amazon again. It was warm. Unless you pay extra to overnight it. No ice pack. I ordered it from vitacost which had an ice pack but it wasn't cold by the time I received it. My advice is to order it elsewhere & have it overnighted.
42890
depends on the seller. ive begun a list for myself so I know who to buy from and who not to. even though klaire labs states in the insert that it can go without being refrigerated, that it just decreases the strength after 3 months --i still dont want to take the chance bc who knows how long it sits on the shelf before being shipped out. PLUS so expensive why take the chance! (ALWAYS TEST PROBIOTICS WHEN THEY COME. GOOGLE HOW TO TEST PROBIOTICS. THE FIRST LINK IS THE ONE I USE WITH SUCCESS) ---sellers I wont buy from are "happy,smart,&cute" and "SHOPnSEND" --they do not shop with any cold pack or ice.i contacted happy and they said its fine and sent copy of klaire labs insert. they could not have been a nicer company to work with BUT I stopped buying from those two (even though product was alive) I only purchase from places that care more for the quality. sellers that DO ship with ice every time and ive had GREAT success with is "bon vivant essentials"---they sell on here quite frequently and seem to be the cheapest so I normally hold out for when they are selling on here with klaire labs bc I know they send with ice hope this helps. will try to update as my list grows. also know you can return if no ice and if test dead!
878715
We keep ours in frig, but like you it's easy to forget so I use a pill box 1x wk. maybe if you fix 2-3 days worth of Rxs or herbs maybe it will be fresh. When you run out of that supply you can reorganize for the next 2-3 days. You could always check Jarrow.com for more specific guidelines. I don't see on bottle that it needs to be refrigerated.
1176588
I refrigerate it after opening but when I travel it's obviously not staying cold and it's still as good & effective. So does it "need" to be refrigerated, preferably YES, but a few day's w/o refridgeration wont hurt it based on my many years of using this wonderful supplement. Hope this helps.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
1172814
The packs stay cold for an hour or so; you may need to replace; however it's not medically advisable to leave a cold pack next to skin for over 20 minutes. I do, but I wrap it in a kitchen towel to avoid frostbite.
61180
You would have to see whether your courier company can get it to its destination in 3-4 days. I know DHL provides refrigeration services as well in case the package is held up in customs. If it arrives and the ice pack is still cold although not icy, it should be ok.
155425
I purchased 2 bottles of this item on 11/28/2012, they are suppose to be refrigerated. I received it on 12/3/2012 with nothing cold on it at all, just plastic, to hold the items in place. Thank you.
728658
The new red product was launched in early 2012, so your bottle may be that old. It should be fine if it has been un-opened. The antioxidant in the product will keep it well preserved if it has been sealed. The antioxidant will react with oxygen molecules, so it will gradually be depleted if exposed to the air. The new red version has about twice the dose of the same antioxidant, so you could always put in a bit more just to be sure. Keep your current bottle for future refills, the new bottles don't have the handy measuring feature (a cost reduction move)
622683
Yes leave it in the freezer when you are not using. When the liquid inside the pack becomes solid, then pack it in the box.
2011189
My cold pack has not leaked nor does it sweat. When I put it back in the refrigerator it is as dry as when I took it out.
42886
Mine arrived with a cold pack that was completely melted and warm. So, my product arrived warm and NOT chilled as expected.
88220
Hello,Thank you for your interest in DrVita. We do not ship using cold packs. Let me know if you need anything else, and have a great day.-Kaylan with customer service
555417
Mine didn't arrive in cold packs. I doubt this has changed unless it states so expressly in the description.