How to Clean the Metal Grid? Well, the red light just started blinking next to the Clean Metal Grid writing. I took it apart and vacuumed the dust filter and the other thick black filter. The light is still blinking though... anyone know how to resolve the blinking Clean Metal Grid alert? How to Clean the Metal Grid? Well, the red light just started blinking next to the Clean Metal Grid writing. I took it apart and vacuumed the dust filter and the other thick black filter. The... » Read More How to Clean the Metal Grid? Well, the red light just started blinking next to the Clean Metal Grid writing. I took it apart and vacuumed the dust filter and the other thick black filter. The light is still blinking though... anyone know how to resolve the blinking Clean Metal Grid alert? « Show Less
1851874
Changed HEPA filter and cleaned metal grid with wiring and all of insides BUT two red warning lights kept blinking. Solved by using paper clip to push Reset Button with the unit turned OFF and then, while pushing the Reset Button, I pushed the Timer button first and then the Flow button. Both red flashing warning lights went out! :)
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
1851875
You will turn the power of the unit off, but leave it plugged in. Push something like a toothpick into the reset hole and press the timer at the same time. Hold them both in for a few seconds then release them. This will re-set the light.
1851876
Thank you! This solved my problem for the metal grid light as well! In addition, after changing the filter, the "replace filter" light was still on. I pressed "reset" and "flow" together with the machine turned off and that solved that problem.
1851877
I have the same problem. Did you ever solve this. my light wont go off either for the "clean grid" Thanks
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
1851879
me too!!! mine started blinking last year - after i took it apart and cleaned as the manual instructed. Put it away for about 4 months - took it out last week, yep,,, still blinking.
1960975
I'm having the same problem. Tried changing batteries, cleaning the whole thing in case dust particles got underneath, and resetting the unit button.
1029495
Steven, I haven't had that happen to me yet...in fact, my clean only came on one time and has never come on again, but I can tell when it needs cleaning, so have cleaned it 3 times now...so I'm guessing it doesn't really matter if the clean lite is on or off. Sorry I couldn't be more help.
534553
I have looked at the Use and Care Instructions to see if there was anything about the red light blinking and found nothing. I would suggest that you call the Germ Guard company and let them help you. 1-866-603-5900. Sorry I couldn't help you.
685629
I have 4 of these and only one has that problem. I have cleaned it and that helped for a short while and then right back to the same problem. Sorry I can not help you any more.Sandi
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
1410733
I remove the filter media and either blow the dust off using compressed air. Or, you can use a small, soft bristle, brush to,lightly, scrub the dust off. Perhaps a small, hand held, vacuum will suck the dust off. I haven't tried to wash it or rinse it off...that may work as well. Personally, I blow my debris off using compressed air at low pressure.
1783281
I have the same issue and that is why I like the filter system. I follow the recommendation to clean with a combination of white vinegar and water. I do need to rinse this through more often and do not wait for the clean light to come on. Happy trails
34296
For anyone who reads this in the future, I had this problem just now. The screen never turned on, but we've been using the filter. I finally called customer service. They had me unscrew the back of the filter, pull it out, unscrew the LED screen section, make sure the area around the button was clean and undamaged (mine was fine), screw that part back on (by this point it turned blue instantly and was working), then put the filter in and rescrew the covering to that on. Flushed for a few minutes until the screen went to zeros. Now it turns on when using to monitor the usage. Customer service is really helpful. For anyone who reads this in the future, I had this problem just now. The screen never turned on, but we've been using the filter. I finally called customer service. They had me unscrew the back of the filter, pull it out, unscrew the LED screen section, make sure the area around the button was clean and undamaged (mine was fine), screw that part back on (by this point it turned blue instantly and was working), then put the filter in and rescrew the covering to that on. Flushed for a few minutes until the screen went to zeros. Now it turns on when using to monitor the usage. Customer... » Read More For anyone who reads this in the future, I had this problem just now. The screen never turned on, but we've been using the filter. I finally called customer service. They had me unscrew the back of the filter, pull it out, unscrew the LED screen section, make sure the area around the button was clean and undamaged (mine was fine), screw that part back on (by this point it turned blue instantly and was working), then put the filter in and rescrew the covering to that on. Flushed for a few minutes until the screen went to zeros. Now it turns on when using to monitor the usage. Customer service is really helpful. « Show Less
885572
I have had this particular unit since this summer. It has been consistent and reliable in keeping a constant humidity. However, periodically the "dirty filter" light will come on, so I will then clean it. I am not sure if the filter is not cleaned for an extended time, if it will shut=off?
289007
I don't know. It happened shortly before the coffee maker went out completely. It always took quite a lot of cleaning cycles with vinegar and water for the light to go out before, but this time it just wouldn't go out. And we always cleaned it soon after the clean light showed up, so not sure why this unit acted as it did. I just read the other answers to your question, and we did follow the directions in the manual. We selected the clean cycle and pulled out the filter and still had issues.
1943288
Well, as the light suggests, you should clean the filter. Then press the filter reset button to reset the timer. All it does is remind you to clean the filter after every 10 hours of use....
698843
Did you make sure your batteries are fully charged? Perhaps cleaning the copper contacts would help as well. The first things I do when receiving a flash light is always cleaning the dirt/grime in the threads and the contact points. I've had no problems with this particular light and I actually like it quite a bit
735194
Unfortunately, the white on mine has gotten somewhat dirty (I also got a pen mark on it which I could only partly get out right away). I haven't tried to clean it yet, but it seems like it's going to require the old magic eraser if there's any hope of really getting it clean. The pink hard plastic is still very clean, however -- might be wise to get a darker color in the silicon.
2194382
I think it might be from the foam filter that needs cleaned out once in a while. Ours stopped picking up the other day and it was also from the foam filter,,,i cleaned it then it worked fine. Hope this helps some for ya!
1185640
Personally, never had that issue. What I do have however, is that cannot shut off the cleaning message. Constantly blinking.
547870
Yeah it's ok to use it with the light on. Make sure the Metal Grid is completely dry first. Reassemble and plug it in and turn off. Next get like a pen and push the reset button at the top right and the timer button at the same time to reset the machine. Turn on and the light should be gone.