Who is the "Microsoft Authorized Refurbisher" and do they replace parts or simply "fix" them?
1888587
Items sold from US Micro are refurbished by US Micro Corp. The items have been previously used in a corporate environment. They are cleaned and if a part needs repaired or replaced we take care of that before shipping the unit. Please also feel free to call us at 855-876-4276 and we would be happy to help you or answer any questions.
802634
I have seen new systems back loaded with windows 7, but I'm not sure if your seller has the tech support to do it. Might try somewhere like Tiger Direct where they are willing to make software changes at the time of purchase. Some of the big box retail stores like Best Buy might also do this kind software change. I don't know the technical spec's for doing it yourself, or if that is even possible. Keep up the research. Good luck WEST
2181635
yes when I repair software it has to be the original software compatible to the system board. a lot of people do pirated need to be careful it may show activated but not necessarily be acceptable by Microsoft. if you more information look me up on Facebook.com/vipcomputerrepairs
281167
I can't be very helpful I'm afraid. It's unusual for a manufacturer to replace parts or offer to fix things anymore. (Which really sucks, but...) You may be able to find a business that fixes electronics that could do this for you.
840346
I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In... » Read More I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. « Show Less
793365
I got some through Revell directly. I was missing parts and they replaced them.
889571
Yep, exactly what it is, a refurbish. These drives normally come with a one year warranty, so 180 days shows a rework. The price should determine if you should take a chance with it. Good luck
1509380
Please e-mail the person I ordered this for originally: rwr@msu.edu (Ron Rivard, Manager, Michigan State University Computer Store & Repair). Thanks.
1769361
Hi Don't know 100% but earlier the keys were in the bottom of the laptop. Also you bougth the licence with the laptop so either Microsoft or Acer should assit you with all isseues. And the clone should work as original and Microsoft should recognize your licence number. Ask these fellows before proceedeing in case you still hesitate.
1443596
Yeah same here. I went to Microsoft's Surface website and found that they must have had this happen a few times. What I did (after I returned one then the second did not work either but worked better). Some quick steps: 1. Open the charm bar and select "Settings" charm. 2. Select change PC Settings. 3. Select Updated and Recovery. 4. Select Recovery. 5. Under "Refresh your PC..." select the "get started" button. 6. follow directions. This will fix up the machine so that recognizes the new keyboard. You will not lose any files. You will have to re-install all your MS updates. 7. If this doesn't work you will want to go nuclear and select the the recovery option of "Remove Everything and Reinstall Windows". I did not have to go nuclear. After this the thing worked great. One thing is that my fist keyboard was completely dead. The second one had a few keys working and it lit up the keys. So I think the first one would not have worked ever. you may want to evaluate that too. Good Luck!
1251236
I (finally) figured out that number the other reviewer listed is the one for the people you want to talk to for replacement parts. Avoid waringwebstore.com they are "An independent authorized retailer" and their prices are ridiculous.
1505333
I have ordered 2 refurbs and they both say REFURB on them. Hope that helps.
1311207
In my case, I was just reinstalling. The link came from the manufacturer from my notebook, HP. I would look there first.
128883
I have not had a problem with mine at all. I would call Microsoft and ask about it. Maybe they will send you another one free.
2132547
The same thing as refurbished. Probably a broken return that had parts replaced.
246126
My experience with buying the refurbished computers is that they do not have MS Word or Works on them. Now, some do and it is usually spelled out lower on the discription page. If it isn't specifically named there you sould contact the seller to see if they will put in on the hard drive. Some of the refurbishers probably will do that for a price.
1352630
The computer is refurbished from a third party vender.. having some problems with it working i.e. recognizing the optical drive and password over writes in Window 8 start up... when it works it is a nice machine ... will take it some where for a fix