Battery is not recharging after first install &amp; running down. Power cord tested fine. Indicator stays at '18% plugged in, not charging'. Advice?
1851893
Sometimes power cords can be tricky. Try a Friend's power cord or someone else's with the exact same one. I only know because with another laptop I had, It showed plugged in not charging, The laptop suggested that I change the battery so I did only to receive the same message. It wound up being the power cord. Alternately you can try shutting down the PC. Unplug the power cord, remove the battery, Then hold down the power button for 20 seconds. Re-Install the battery then the power supply and power back up. Hope this helps!
1524036
is it turned on? also is the usb inserted all the way in the external battery pack? did you see all four blue charge indicator light up? have you found the power button on the side? have you tried a different usb lightening charge cord?
771604
There should be a little blue light that comes on on the bottom that let's you know that it's charging. If the light isn't coming on, but it's charging maybe it blew out? Otherwise, I'd contact the company. They're really approachable. :)
311286
If you are in a seaside environment, there may be some contact corrosion.Take a close look at the contacts.Also, vendor says to discharge battery on first use, then allow to recharge.Try letting it run down all the way, then recharge (without using the laptop).Shots in the dark, but who knows?
1887741
I am the same as the others, mine came charged. I installed it several weeks ago and it works. Maybe you should check with the company for a replacement. Good luck.
2195677
don't count on any new battery to be fully charged! mine had a charge but I'm sure it was not 100% charged. Once installed your system should start charging it.
528569
Same EXACT problem. It appears to be the dude itself not charging? I'm going to try to change remote battery tomorrow, but dint think that's oyr problem. Will report back.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
545613
sounds like the battery is going or needs a full 24 hr charge - check the initial instructions to see if you missed a step
1887737
Sounds like you got a DOA. Over nite should do it. Is the problem with the charger and not the battery?
2136716
I am also having the same problem, The battery I bought is also not charging.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
730952
Try moving it to the 6v selection. Providing the battery is charged, it should show in the yellow (60-70%) mark if it is good. If not, toss it.
464994
brand new? make sure you charged the battery at least 2 hours before trying to start it...
1164907
Did you make sure everything was plugged in well. Sometimes putting the cord onto the power source is a little hard and if it was on all the way then I would say something is wrong because within the 24 hours mine was fully charged.
158944
The battery is severely discharged. You have only about 2 hours or less left of the charge. Connect the Power Supply cable to the Charger/Controller's Power Input Jack.