Hi what is your refund policy? Would I be able to return the product if it is not authentic? Thanks
1888360
Sorry i dont know what there refund policy is because the one i got was authentic, trust me if it wasnt my girlfriend would have probably bit my head off. Dont be scared to purchase espiecally if the seller has positive feed back and the price is right.
1016726
Make sure you purchased it from a trusted reseller. There are fake ones around.
182616
The one I received was a genuine Clairisonic, my suggestion is, if you have any concerns, make sure you check the refund policy in case you have to send it back.
1514854
contact the seller. I had the same problem. they charged me a restocking fee of 22$ but they did allow me to return it and gave me a refund minus the restocking fee.
2197430
Hi Diana. It will always depend on which seller has the buy box at the time you choose to buy (or who you select from the seller list if you look at all buying choices.) Do be careful with Webkinz as there are a handful of UK sellers who have popped up in the last year who pay a fraction of wholesale cost for the product which may or may not be authentic. Your best bet is typically to select a seller who is "Fulfilled By Amazon." Even if there is a problem of some kind, you'll *always* be given the option of a full refund.
1408477
Hello, We acknowledge your recent message. We would like to confirm the fact that all products sold by us are 100% Original, and we stand by our products at all times. By the way of this email, we guarantee the authenticity of the product purchased by you. We sell through several e-commerce platforms and have huge buying power. Most of these savings are passed on to the customers. We are highly competitive and operate a low cost model to pass substantial savings to customers. Manufacture does not want us to sell these products below their retail price as they want customers to pay higher price for these products. We hope this answer your question. We are here to help you on this and would be glad to answer any question. Thanks
461568
Mine came as yours as well. I haven´t use it a lot so I´m not sure if it is authentic. Check with the seller.
1195773
The one in the pic is, but that doesn't mean the one they sell you is going to be. But when you get it you will be able to tell. Cuz you can go on YouTube and there are a lot of videos that show you and talk about fakes. And if you get it and it is fake. Amazon has the best customer service of any store I've ever shopped with. So I'm sure they would make it right with you.
1441186
i have purchased in the past an is legit not a knockoff , good service and the product get home on time good luck
240029
HiIndeed a good question I did get stung and luckily amazon helped secure a refund. Fakes are common and I'd suggest purchase from a shop front There was a store in NYC that offered postage for US customers. Good luck.
804653
I got 2 at different times and they were legit. Return if you get a fake? I'm pretty sure you won't though
913184
I bought one before. I have to return bc it was not original, it was a replica. So make sure you ask first to the owner
1434481
The one I recieved was authentic. I was able to register it on GHD's website to activate the warranty. During purchasing I ensured that the product was sold and/ or packaged by Amazon LLC specifically. Good luck!
228034
Hello Yiyun,Make sure you are purchasing from Authorized Re-seller ElectronicaDirect on Amazon. Other sellers are not Authorized and may be selling lower quality counterfeits. We do not provide warranty service for counterfeits and if purchased from not Authorized Re-Sellers. Thank-you!
1514795
Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price... » Read More Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). « Show Less
1212782
Hello Donald - Our product has fully money back guaranteedhttps://rezvera.com/return_policy.phpWe want to make sure all customers are happy with our product
1103746
I you ordered it from Amazon, you should be able to return it for a full refund, inclusive of shipping and tax charges.