if wrong size can it be returned or exchanged
140002
Absolutely. Tilley will do whatever you want to make you happy with their products. If you ever need anything adjusted in your purchase their web address and phone number are inside the product and a real human being will make sure everything is how you want it - forever, even if you're not the original purchaser.
1960277
Unfortunately due to the personal nature of the product ordered, it cannot be returned or exchanged for a different item. We understand this may be somewhat of an inconvenience, but the policies are a big part our guarantee to you that everything purchased from the XRLLC family of stores is new, unused and does not constitute a health risk.
500943
If you go into your account and view your orders, there's a button next to the item which is labeled "Return or replace" and follow the instructions. Hope this helps.
534040
All I can suggest is that you send it back.I don't know much about return policies, but you should be able to do something.
1736631
I was never able to use what I received. Wrong size! I do not know why they cannot standardize such items but what I received and was too lazy to return....did not work for me.
96457
Also keep in mind that we have an Easy Exchange program, so if the product is too large/small, it can easily be traded in for the correct size! The information is included in the package you receive! If you have questions, you can contact us directly after a quick search for our company on any popular search engine!
74257
Contact amazon, go to your account, then to your order and there's a returns selection. Just follow the prompts and they will contact you. They're very helpful.
1045977
This company sent me the wrong size bed frame. So you want to double check with them before you're responsible for any return fees.
451531
I suspect so, but cannot give a firm answer. My recommendation is that you order from a vender that allows returns
783843
Hi I am not sure if it will fit or not but if it doesn't fit you can return it for a full refund as long as it is returned in it's original condition. Thank you
1257318
Using the incorrect size will cause damage. Whether too big or small it will not connect correctly.
1544182
Go to "your account&gt;your orders" tab. Locate this item and select the option to contact the seller you purchased it from. Please note....Returns of this nature may not be permitted to be returned due to sanitary purposes. Hope this helps.
1465296
Depends on who you bought it from. I bought the wrong size for my Jura F7--you'd think it would be easier to distinguish the sizes--from WholeLatteLove.com and I had to protest mightily to get them to take them back. They said it wasn't their policy to accept returns and I said they should post their policy where I could read it not in some fine print: Perhaps before you click to purchase a message should come up and say "We don't accept returns. Do you really want to buy this?" Anyway, they issued me a return number BUT I had to pay a 15% restocking fee. Needless to say I don't use them anymore. So the short answer is, ask the company/distributor/shipper and if they say no, be prepared to fight it. Nancy F. Depends on who you bought it from. I bought the wrong size for my Jura F7--you'd think it would be easier to distinguish the sizes--from WholeLatteLove.com and I had to protest mightily to get them to take them back. They said it wasn't their policy to accept returns and I said they should post their policy where I could read it not in some fine print: Perhaps before you click to purchase a message should come up and say "We don't accept returns. Do you really want to buy this?" Anyway, they issued me a return number BUT I had to pay a 15% restocking fee. Needless to say I don't... » Read More Depends on who you bought it from. I bought the wrong size for my Jura F7--you'd think it would be easier to distinguish the sizes--from WholeLatteLove.com and I had to protest mightily to get them to take them back. They said it wasn't their policy to accept returns and I said they should post their policy where I could read it not in some fine print: Perhaps before you click to purchase a message should come up and say "We don't accept returns. Do you really want to buy this?" Anyway, they issued me a return number BUT I had to pay a 15% restocking fee. Needless to say I don't use them anymore. So the short answer is, ask the company/distributor/shipper and if they say no, be prepared to fight it. Nancy F. « Show Less
111749
Amazon should give you return instructions. I've had no trouble with returns in the past.
533164
they sent me the wrong one too big i did not returned cause its complicated
2064536
RIP-IT has a Love it or Return it policy that allows you to return any product to RIP-IT within 30 days of purchase for a full refund or for exchange for another size. If you buy the wrong size and need to swap it out, you can call us and we will swap it out for you free of charge (we even cover shipping both ways).
1389648
You can't swap them. They are designed it a certain way. I don't know the length because it is covered up.