Has the Poundex company upgraded their instructions to be more user friendly? Most of the complaints are about the assembly.
1865512
The directions are all in picture form. You have to pay attention to the details and do things exactly in the order they suggest. I put mine together in about half an hour (I am a 58 year old woman with limited mechanical ability).
1865513
I had no trouble following the instructions and assembling the stand. I tend to follow the documentation closely on these things, having learned from some mistakes.
1865514
I had no problem with assembly and thought it straight forward and relatively simple.
1865515
Hmmm...as I recall, the instructions weren't the greatest, but not horrible. We were able to figure it out reading the instructions along with laying the pieces out on the floor in their "places" so to speak. All the hardware was correct, and in separate baggies. I believe we had the front legs switched at first, but altogether it was 30 mins. from box to TV on it. It's very sturdy and lives in a house with 4 large dogs romping around. I will look around and see if there's a way to post a finished photo on here.
1865516
There's not that many pieces to worry about. If you assemble it wrong, just take it apart and redo it. Yes it might be 20 min extra, but well worth it. Great little item. We have ours under our 42" that is mounted directly above it on the wall.
2149528
Ummmmm yeah if I remember correctly there somewhat of a manual, it had instructions that were OK to follow. It just sulked cuz they sent the wrong size screws for the drawers. I had to try n find screws that fit but it wasn't easy took me 2 trips to the hardware store. Hopefully that doesn't happen to you.
555333
It is very much normal. Look on YouTube for assembly experiences from other owners. It isn't a particularly difficult task to undertake without a manual.
1315255
Mine came with simpe instructions and even had an Allen wrench included. I remember the arms were labeled L for left and R for right. I had never assembled anything like that before and was able to do it with the instructions. Like previous responder, it's been over a year and that's all I remember about the assembly.
320459
No, it is not. We will have the missing instructions shipped to you if you will let us know your order number so that we call verify your shipping address. I apologize for the error. Thank you for your patience while we fix this.
629800
That has not been a problem for me. But I suppose it has a lot to do with what you are used to. It is actually more workbench than I need -- a beautiful piece of equipment.
2251598
Mine came with rudimentary instructions. My brother, who has experience putting stuff together, put mine together one day while I was at work.
1840009
Sorry. But my husband is out of town and he's the one that assembled it. I do remember he complained about the instructions a couple of times because they are not clear. Hope you have figured it out by now. Regina
426540
It's been long enough now that I don't remember if I had to force this or not, but I don't remember having to do that. I remember mine assembling very easily. Hopefully you've got it working okay by now. Good luck!
508368
Console table assembly is pretty straightforward... will try to find the instructions and post it.
1099849
I actually called my brother in law to assemble it and it took 15 minutes for him and if I had better reading abilities (my vision is affected by a prior stroke I had) I believe I could have accomplished in in very little time myself. Its bulky and it does require turning it on its sides, but it is a simple process and the directions are very lear (according to my sister and brother in law). ten screws to attach four things (wheels, handles and panel)It was the bulkiness of it and the weight that had me calling my brother in law for help more than anything. so yes I think the average mperson could assemble it. I actually called my brother in law to assemble it and it took 15 minutes for him and if I had better reading abilities (my vision is affected by a prior stroke I had) I believe I could have accomplished in in very little time myself. Its bulky and it does require turning it on its sides, but it is a simple process and the directions are very lear (according to my sister and brother in law). ten screws to attach four things (wheels, handles and panel)It was the bulkiness of it and the weight that had me calling my brother in law for help more than anything. so yes I think the average... » Read More I actually called my brother in law to assemble it and it took 15 minutes for him and if I had better reading abilities (my vision is affected by a prior stroke I had) I believe I could have accomplished in in very little time myself. Its bulky and it does require turning it on its sides, but it is a simple process and the directions are very lear (according to my sister and brother in law). ten screws to attach four things (wheels, handles and panel)It was the bulkiness of it and the weight that had me calling my brother in law for help more than anything. so yes I think the average mperson could assemble it. « Show Less
242676
Hello Lonnie, Look, I really cant not answer you question, my husband hired a guy to fix it. I think everything went well, I think you have to fallow the instructions!!Lonnie, This is beautiful you will love it!! Sorry again!!
1538764
Have you tried customer service. There phone number and e mail address in the assembly catalogue.
1668490
They made changes based on some of their previous customer requests/comments/complaints. Fairly minor but, newer is better usually. Nothing negative in new revision that I know of.
1131999
You need the instructions--better notify manufacturer and have them sent. Putting together is not easy.
1099852
I had some trouble assembling mine and it took about an hour. The first step was the hardest. When I laid the frame directly on the floor on its side as described, the base didn't line up at all and it looked like I was going to have to force it into place. That's probably why two people are recommended, one to hold the device and one to assemble. I lined it up better by propping up that end of the frame on 1-2 inches of cardboard so the base lined up way more easily. The rest of assembly was easy by comparison. It is a nice looking model and seems to work fine. I have a lot of experience using treadmills at the gym and this one looks like a good model for the price. I had some trouble assembling mine and it took about an hour. The first step was the hardest. When I laid the frame directly on the floor on its side as described, the base didn't line up at all and it looked like I was going to have to force it into place. That's probably why two people are recommended, one to hold the device and one to assemble. I lined it up better by propping up that end of the frame on 1-2 inches of cardboard so the base lined up way more easily. The rest of assembly was easy by comparison. It is a nice looking model and seems to work fine. I have a lot of experience... » Read More I had some trouble assembling mine and it took about an hour. The first step was the hardest. When I laid the frame directly on the floor on its side as described, the base didn't line up at all and it looked like I was going to have to force it into place. That's probably why two people are recommended, one to hold the device and one to assemble. I lined it up better by propping up that end of the frame on 1-2 inches of cardboard so the base lined up way more easily. The rest of assembly was easy by comparison. It is a nice looking model and seems to work fine. I have a lot of experience using treadmills at the gym and this one looks like a good model for the price. « Show Less
2030575
the intern that put it together had a bit of a problem but then she did changed the way she was inserting the screws, so try changing how you inserted the screws. i almost returned it also.