I am having trouble getting my case off the phone it there a trick to it?
1851723
I had that trouble at first, but actually was glad that the shell/holster case was protecting my phone and not sliding off easily. The trick is, since the material is flexible, try the double hand action. Whereby, you grasp the holster case at one end (edge of thumb on one side 3 fingers on the other edge) bend it out a little and simultaneously, use the thumb of the other hand to push the end of the phone (shell). Remember that end of the phone(shell) is seated on the lipped end of the holster case.
1851724
Robert the existing case was already broken and I had to really work and pry off the case. I then placed my new case on the phone. I did not need to take the cover off yet. Sorry I couldn't be of any help.
1851725
Hi Robert... if you're talking about taking it out of the holster then - apply pressure at the bottom of the phone and push up (sort of like old BlackBerry cases). If you're talking about taking off the base cover - I haven't found a trick, but I was able work the edges slowly and take it off. I don't believe the manufacturer meant the bade to be separated often (so please be careful not to chip the edge if you wish to reattach). If you find a better way, please share :)Thanks
1851726
It's not an easy task and that is one thing I like about it... There is no easy way out of it but if you push the corners from the top of the cell then pry it with your fingertips
1851727
Start in the corner nearest the volume control buttons as the cutout makes this the least rigid area of the shell. Pry with fingernails on the shell and fingertips on the phone to separate the corner and the rest will follow easily.
1851728
if you have the same one it slides in from top to bottom and slides right out very easy don't try to fit it in
1851729
Hi Robert... if you're talking about taking it out of the holster then - apply pressure at the bottom of the phone and push up (sort of like old BlackBerry cases). If you're talking about taking off the base cover - I haven't found a trick, but I was able work the edges slowly and take it off. I don't believe the manufacturer meant the bade to be separated often (so please be careful not to chip the edge if you wish to reattach). If you find a better way, please share :) Thanks
1928275
My case was initially hard to get off. Use firm, pressure. Be careful not to jab yourself. It does get easier.
297261
This has happened to me too - how does one remove this? It's stuck against the back part of the phone!!!
205756
Side ways, starting with the side where the volume buttons are and the top where the on/off button is, then push and slide in the rest of the phone. To remove, press the case at the bottom right corner and the phone will pop out!
2247876
It was challenging and there's no easy way. I pulled the sides of the case away from the phone as I pressed on the camera lens behind the phone. It popped out after a few tries. That's the best I can give you, good luck with that.
306445
The best that I can say is to pull it off very slowly. You can use your fingers to gently pry the adhesive away from the device. It may seem like you may break the case, device, or both, but if you go slowly, it will come off.
589354
With both of your thumbs (not your nails)......push the case off of one of the corners and the phone will come out easily.
1491563
There is a spot in the middle on the back of the phone. If you hold the phone at both ends and push in the middle it should pop off the bottom. Kinda if your bending it in half but DO NOT bend it to much and it should pop open the you pull it the rest of the way.
1112769
I'm afraid that it might get stuck, here is a video review that might help you....http://www.amazon.co.uk/review/R3C074AG0WDCB0/ref=cm_cr_dp_title?ie=UTF8&ASIN;=B008B614IM&channel;=detail-glance&nodeID;=560798&store;=electronicsHere is a picture of a phone with a case but not as thick as yourshttp://recommender.com.q5.r-99.com/sites/default/files/imagecache/copyright/user-images/735/Do23Dbq6J1kBAp2JnJp8w.jpg
1728395
I'm not using this phone, but it seems to me that I had this problem when I first tried it. I think there's a small notch on the side of the phone toward the bottom. You can pry the back off the phone using a small screwdriver in this notch. I think.
1452728
I am guessing you might be having trouble with the metal piece. To put it on, start the piece from the back of the phone sliding it forward, doing so evenly. To remove the piece, reverse the process. I found the easiest place to start removal is upper top right corner area. Once started, work around the phone evenly, sliding piece toward back of phone. Hope this helps. I will answer any more ? if needed.
1893954
The outer edge has to come off first. Unsnap and pull forward off the front of the phone. Then lift the phone off of the connector on the back piece.
2031325
Your case is 2 parts, so try to pull the upper section and it should come out with minimum force, then use your fingers by pulling it from the lower case.
1077870
It's not easy, but I took my nail and slid in the corner of the top of the phone and it popped right off, after I lifted and pulled a bit. Hope this helps!
1631360
Push down and out on the upper left side of the case portion that surrounds the phone. It's not easy but it will come off
230368
Use your thumb nail at the upper left corner, simply slip your nail between the case and phone and pop off the top of the case, the rest of the phone will pop out in your hand as you slide your nail down. keep your nail between the case and phone to prevent it from popping back in and control the phone. if you have short nails you can use a plastic Guitar Pick or the plastic pocket clip from a ball point pen cap.
1269134
Slide the black thing on the bottom of the case sideways and out it should slide off easily (: