Can you specify what your warranty is on this product and what it covers, including return shipping fees if applicable?
1887402
Any J-Tech Digital product has one year manufacturer warranty started from the invoice date. Item return is only allowed within 30 days of the Invoice Date. We only offer exchange for the item out of the 30 days return period but it is under one year J-Tech Digital warranty. All items have to be replaced within 365 days of the Invoice Date. All exchanges under J-Tech Digital INC Manufacturer's Warranties require an RMA (Return Merchandise Authorization) number. All items returned without RMA number will be refused. You will be responsible for all shipping charges for the returns sent to our Returns Warehouse. After we receive the returns, our warehouse will process the exchange within 7 days. We will be responsible for all shipping charges to deliver your replacement.
359348
When I bought mine it had a warranty with it, (sorry I have lost the paperwork now and I don't remember the specifics). But I can say the people who shipped my product to me had some of the best customer service I have ever had. There was a slight problem with my order and the company made sure my product was delivered to me in a very timely manner. I hope this info was helpful to you. (^-^)/
260474
Depending on who you bought it from, the seller should have a return policy of some sort. The reputable sellers will cover shipping if the product is defective, though they're not technically obligated to do so. Have you contacted them to ask?
262925
If you look on the sellers site they simply state that they follow Amazon's return policy. I couldn't find anything about a warranty.
1907045
I don't know, but I did send them an email after reading your question to find out what kind of warranty it comes with and it would cover. I purchased this product Aug 1, 14 and its been working like a champ, no scratches no dents no problems so far. I'll keep you posted once I get a reply from the seller.
1642045
Yes. It happened to me also. There's a three year warranty on it. Call the company. I had to pay $10 to have them ship me a new one. The down side is the warranty doesn't cover return shipping on the old one. When I went to the UPS office they wanted $62 to ship it back. I called the company again to see what would happen if I didn't send the old one back and they told me the new one wouldn't be covered for the remainder of the warranty. I don't care! For what it would cost me to send it back I could buy two cheap ones, so the old one was tossed!
2247542
I didn't check for warranties, I do a great job of care taking when it comes to my things. It shouldn't be too diff for you to find your answer.
927733
No warranty. If you don't like it when you receive you can return but as soon as you use it, there is no warranty.
2094559
There's a one month warranty I believe with Amazon. After that, you need to contact the seller directly to find out what he/she offers.
908541
That would depend on seller that you originally purchased from. Our warranty is 1 year parts only, Returns are 30 days for new returns. Parts that have been installed are non returnable
1673100
There is a one year warranty. There is a card in the packing that needs to be filled out and sent it. The number to call for warranty claims is 877-536-7763 (M-F 8:30am to 4:30pm EST). You pay for both the shipping to them and the return shipping.
1760361
Its was in warranty at the time but I would have to return the item Shipping cost made it a waste of time and money. I want a product that last out last the warranty I tend not to even file warrant on low cost items I just avoid a repeat buy of the exact same item.
2122825
I had the same problem and would use warranty if it applies for you, hope this was helpful.
1841768
it has 5 years warranty. I'm not whether it covers internationally or not, so you could check the official site in your region.
1146928
I have no need for this warranty since I returned the product, any refund would be helpful.
1236002
The warranty was for one year and you would have to keep the packing and re-package, send back to them. You can email them and get the details.
674968
Hi Michael, The warranty is 1 year parts and labor. You will need to pay for the shipping to the repair center, but they will cover the return shipping after repair. Cheers!