Lzser does not work...batteries test good....any troubleshooting suggestions other than return?
1888898
did you change both sets of batteries? There is one for the red dot and two for the laser.
1888899
hi,ive owned this producy for a few months and i have to say it performs flawlessly. i have however read in some forums prior to purchasing and came across this same problem in a thread. apparently they had to exchange the optic for another one... before you return it i would check the batteries again as its easy to bump the switch and leave the laser on, also check the battery compartment and make sure ghe tabs are in position to make good contact with the batteries... this optic takes three batteries, so make sure your checking the ones on the side of the laser itself... otherwise send it back, wish i could be of more help.. hi,ive owned this producy for a few months and i have to say it performs flawlessly. i have however read in some forums prior to purchasing and came across this same problem in a thread. apparently they had to exchange the optic for another one... before you return it i would check the batteries again as its easy to bump the switch and leave the laser on, also check the battery compartment and make sure ghe tabs are in position to make good contact with the batteries... this optic takes three batteries, so make sure your checking the ones on the side of the laser itself...... » Read More hi,ive owned this producy for a few months and i have to say it performs flawlessly. i have however read in some forums prior to purchasing and came across this same problem in a thread. apparently they had to exchange the optic for another one... before you return it i would check the batteries again as its easy to bump the switch and leave the laser on, also check the battery compartment and make sure ghe tabs are in position to make good contact with the batteries... this optic takes three batteries, so make sure your checking the ones on the side of the laser itself... otherwise send it back, wish i could be of more help.. « Show Less
1888900
Try chenging the orientation of the batteries To flip plop. Thats what happened to me.
1888901
and batteries are placed in correct corresponding positions + & - in battery slots, if not most likely a defect in battery housing/switch
1888902
batteries most likely in wrong mine did not come with directions one goes in + out the other - out I don't have it close by to tell you which is which i called sightmark it has been a good unit
1431717
It may seem trivial, but ensure that your batteries are charged. I had thought that the new batteries I received were charged and had a similar things happen. Once I recharged the batteries everything worked fine....definitely user error on my part.
2213517
My batteries have been working for almost 6 months now. Try using all new batteries and see if that makes any difference
764205
Same here. When I asked IF they said using batteries that weren't IF brand would nullify my lifetime warranty. They shwed me why they didn't work either--they're slightly different. Ask for a refund from Amazon. I got it easily. Then buy only IF batteries. :(
899930
This is a known software bug in the Explorist line. Always set your battery type to 'alkaline' until the bug is found and fixed. This, and lots more info can be found at the magellaninsiders website. I am AzRoute66 and at your service along with a whole load of folks more experienced than I. By the way, your batteries are/were not inferior/defective/discharged - the unit just reported them that way.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
1697768
Hi Jacqueline. Well I had the same problem as well! Actually bought two of them. It was the first time I bought used/very good as I usually buy new. I would say that's why it doesn't work. Don't know all the details obviously but, hey, it doesn't work and that's all that matters. See about getting your $ back and buy NEW. Good luck!
111748
Double check that you have the batteries in the charger correctly, charge them and it should work. Return it via Amazon
1749858
Are the left DPI LEDs working? If yes, it might be a software issue.If they are not working, check if the batteries charger is actually working, if it is, then check if you properly installed the battery inside the mouse, if it's ok, then try the other battery " you get 2 batteries ".Hope it helps :)
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
1659997
Not sure, try replacing batteries? Also I found I have to test same battery twice or three times. Sometimes full batteries test discharged... never the other way around though:-)
1553190
Might be a faulty or dead battery. You might have left it empty for too long.I own 5 of the 850 and 2 of yhe 860 and they work great. I do have a feeling one of my (7) batteries isnt holding a charge as well as the others but I havent run any tests yet.Typically I can do a 10 hour wedding on 2 batteries.
18813
Sounds like possibly a faulty battery. Have you tried sticking a straight ion into the little reset hole? Sometimes that works. Also, did you charge it for the recommended time before the first use?
1310500
The only surprise here is that the camera ever worked at all. Mine was D.O.A. out of the package. You might try leaving the batteries out for ten minutes, and then try again. If there is a default / reset button, try that too.
1250774
I can find nothing in the directions about the device not being able to test lithium batteries.
148999
Please make sure the batteries are installed correctly and that all battery panels have been re-attached (some toys will not operate when the battery panel is removed). If the item still does not work I would recommend returning it as defective and request that Amazon send you a replacement item. Thank you!
396661
Call the manufacturer. They will have you send them the unit and they will check the battery - probably replace the unit and send it back. That's what they did for me. Good Luck