How do I replace this product using Photive's 1 year international warranty? Mine fell apart :(
1851807
Good question for the manufacturer. Do you have the paperwork on your purchase?
659002
Contact the company to get it replaced. It has a lifetime warranty, but I'm not sure that covers normal wear and tear.
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
2201
I'm sure you can just call them up and ask for a replacement. Or just look up the company website.
784355
I had the same problem. I don't think you can. If it is within one yr of purchase you should be under warranty and they will replace the handset.
1973440
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company.It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something elseand they did get back with me. Maybe they might help but don't count on it!!
1414686
I would have to say that you would have to contact Amazon for a replacement, under the warranty. The maker of the product, is called, River Tech.
2227312
Hi Michael, sorry to hear this. The only thing to do is to have it replaced. -Vincent
680473
This happened to mine too. They replaced it (if purchased within a year). You pay to ship to them and they pay return shipping. No argument, no hassel. Nice customer service.
437527
I would contact them and send it back, they should honor the warranty, it is good materials and they will stand behind their product.
691327
I have the same issue and am trying to contact the seller for a replacement. 1 year warranty?
175981
Ask Amazon to replace it, next time use it carefully. Amazon is great in replacing.
1722478
I would contact the company that sold it to you. If you bought it from iCompXpress, please contact our customer service department at 718-975-0609 between 10am -6pm EST. Monday -Thursday and 10am - 3pm EST. Friday.Best,Jasmine
515979
Send it back to the company. I believe the website stated they would replace it.
848618
Go to Classic Accessories website. There is info on how to apply the warranty in case of tear. It is very easy and if within the warranty period they will send you a replacement.
1080149
You can get it replaced for free through the company. Mine broke also and got a brand new one back within a week of contacting them.
387714
there is a website called replacement LTD. you can look for a single replacement from them, but you may pay for the shipping.