Just got mine yesterday. Coil spring is not installed in the lower (small) leg lock mechanism. Is this OK? Please help! THANKS MUCH!
1876901
I have never noticed before but mine has no spring in the lower leg lock either. It has been working fine. That may be the design.
837291
I have not had that problem, is the lever loose? mine is spring loaded. sorry is it the right size shaft?
1621455
I had the same problem. Look down from the top of the chair into the hole the seat back should go into. You should see a clear oval passage (matches the shape of the back post). If that is partially blocked, the locking mechanism is misaligned. Look next at the ends of the locking mechanism -- both the knob end and the opposite end (plastic, D-shaped pieces on my chair) should be flush with or stick out a little bit from the square metal bracket. line up the D-shaped plastic pieces with the matching holes in the metal bracket and then tap the end that sticks out too far until things line up better. I had to loosen/tighten the knob to get things lined up properly before tapping into position (it need a pretty good whack to be honest). I ended up using a rubber mallet to persuade compliance! once the mechanism is aligned, you may need to loosen the knob to allow the back to slide in, then tighten and you should be good to go.
1397722
Cordellia B, did your put back the medal cap over the bracket, and one inside the holder after and insert the coil spring and after the flat washer then the nut. I'm thinking that you might have forgotten to insert the spring. Hope this helps you out.
385645
I would avoid this altogether. When mine showed up in the mail, I pulled the release lever and the plate came out, but so did the spring and other parts. It was unusable from the second I got it.
1870684
Mine was the same way but it was not the fluid joint. There's a screw (the included tool fit) that adjusts the entire units attacment. It might be loose.
1247965
I don't know the "original" length of the spring, for it's installed now. However.... I think I know the problem you are having. My installation process was as follows: Installed the front of the spring first, then put the "U" clamps on ( lose fit.. double check the line-up on the hole & pin under the plate) then install the end of the spring in back. The last step is a challenge to say the least. Ended up using pinch (crow) bars with the help of a neighbor. Overall... very pleased with the quality of the product, but it was a bitch to install !!! Stick with it, and good luck. I don't know the "original" length of the spring, for it's installed now. However.... I think I know the problem you are having. My installation process was as follows: Installed the front of the spring first, then put the "U" clamps on ( lose fit.. double check the line-up on the hole & pin under the plate) then install the end of the spring in back. The last step is a challenge to say the least. Ended up using pinch (crow) bars with the help of a neighbor. Overall... very pleased with the quality of the product, but it was a bitch to install !!! Stick with it, and good... » Read More I don't know the "original" length of the spring, for it's installed now. However.... I think I know the problem you are having. My installation process was as follows: Installed the front of the spring first, then put the "U" clamps on ( lose fit.. double check the line-up on the hole & pin under the plate) then install the end of the spring in back. The last step is a challenge to say the least. Ended up using pinch (crow) bars with the help of a neighbor. Overall... very pleased with the quality of the product, but it was a bitch to install !!! Stick with it, and good luck. « Show Less
937107
J. Napier & Spanky, I ordered the holster b/c of the "Universal" description. Received & just opened to verify.If in fact it is designed to retrofit for left-leg...I haven't figured out how! In fact, I just spent 30-minutes trying to find some feed-back from UTG (or someone...) & found these two related posts.SOMEONE confirm please???
2108132
Please do not stretch the springs. They are factory set to a high tolerance. you will cause the device to work incorrectly and likely fail the annual inspection.
922914
I would contact Hellwig to buy the right springs. That is what I did before ordering. 1-800-435-5944
1743730
I've not had problems with the springs on my money clips, so I don't know if parts are available. I suggest you send a question to the manufacturer; I would start by googling the website for First Alert. I did a quick search and saw a varitey of options, including firstalertstore.com -- the store may be able to help you with spare parts. I noticed that at least one other reviewer mentioned problems with the money clips breaking. I'm not certain if this issue is a function of a product flaw, or if the springs just need to be treated delicately (which would be an unfortunate product limitation in any case), but I've not had the problem yet. Good luck!
2264912
If that's all you need I would try a hardware store like ACE or something. Could save you $18+/-...and I assume you still have the other 5 springs, just take one in with you. I can't imagine the spring tension to be all that critical, just the overall size. Good luck!
1775714
This is a air adjust shock absorber for the rear. You do not need a "spring coil thing" . That "spring coil thing" is a front strut assembly.
1056043
I think you may have put it together wrong. The spring does not go in the tube, it is on the outside. I ran into this same problem then realized that I had things a little backward. The instructions leave something to be desired, but if you study the picture on the box, it will be clear.
1371965
The instructions in the manual should make it clear. I remember I had to use a little force with the springs.
715320
No not from Amazon or company that made this kit. This leaves you with two choices: send it back or order another one. I was told there is a company that makes these type of springs. Good luck. Sorry I could not be more help.
196191
We had that problem & found that the bottom horizontal struts were collapsed for shipping. There is a button on either side which, when depressed, unlocks the thing & allows you to slide it out to it's full wheelbase extension. Hope this helps.