Why won't water filter through this dome product, not one drop in four hours?
1857001
don't worry about it too much you may need to check your assembly to make sure you assembled it correctly but it first its very slow to trickle the water through it so be patient . although it should have trickled some water through it in 4 hours so I would check your assembly and call the manufacturer they're really good about answering questions
1857002
Initially the filter was slow. Now it can filter the upper container in 12 hours. It was just the first time was slow. I would assume it needed to be saturated. I believe the instructions stated to soak the filter first before using.
1857003
Is this the first time you've used the unit? If so, I wonder if you didn't install it correctly...? On the other hand, if you've been using the filter for some time, it probably needs to be cleaned. Remove the filter, let it dry, then scrub with sandpaper, rinse in plain water, then re-install. At least, that's what I do when the filter stops working. Eventually, I need to buy a new filter.
1857004
Ceramic Dome filter needs to be brushed (cleaned) with a toothbrush about every 4 to 6 weeks, or as necessary.
1857005
the dome is not the filter. i removes rust from water. this unit does take a real long time to filter. but it is really worth it.
1857006
If you don't pre soak it and scrub it with an abrasive scrubber it will not filter water through it. Scotts green pad works the best.
1857007
Have you soaked it in cold water for 15 minutes and then scrub it ? Thats what the directions say. Also I know there are some phony filters out there. Where did you get it ? You need to call the filter company if you have tried soaking it etc and they can send you a good one. Hope this helps you.
1857008
Sounds like you got a dud. Mine starts dripping on the way from filling it up at the faucet to setting it back on top of the unit.
1525445
I am having the same problem with mine. My friend tested it and found it works okay at some water pressures but not others.
814223
well make sure it is filled with the dimeneralizer, and turn the knob to allow the water to flow thru the tube and press the red button.you may have not turned the knob enough to allow water flow. also the water container needs to be elevated about 3 to 4 feet above to allow the water to flow through the tube.
1020881
You can't test the water right away. Have give it time to circulate. About 1 hour later you can check and you should have results.
922450
Water will drop out to the bottom make sure it is drained before it reaches the filter.
2283835
Ours isn't circulating either. We filled to the water line and have a slight bubbling, but it barely works. Suggestions?
1139047
I just opened a new Pur filter, filled up my pitcher and 10 hours later all the water is still at the top. These filters are expensive so it is really frustrating to read this thread and realize that I probably just need to toss this filter in the trash.
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.
1172689
I have two of these and they are very sensitive. I'd say the water level drops only 1-2mm before triggering the fill. On my setup (it's installed in the back of a 30 gallon ATO) that equates to maybe 1/4 cup of water between fills.
751197
Ours flows through quickly (less than a minute), and we use a paper filter. Your screen might be clogged . . . or it might be defective. If the screen if clean, there's something wrong with it. We love ours. Good Luck.
825028
you check the water line if it is right at the line 3 and the lid is completely closed, it will have the job done in 15 minutes ( no any water spilled) otherwise yours is defected.
1023180
If the weather is very humid, it may be exceeding the device's ability to self-evaporate the moisture. Try elevating the unit onto a sturdy platform (about 12") and, using the little black hose that attaches at the bottom of the unit, drain the water directly into a bucket (it will fill a 2 gallon bucket in about 5 hours, so you have to watch out for overflow).
2002320
I have the same issue and don't have a solution yet (other than cleaning up the leaked water each day). Does anyone have a solution?
515653
This is the second time I've gotten this question, and the answer is the same: This is a USED filter. Who ever Amazon is listing as the seller Amazon should look into because they are selling used filters & should not be selling to people on Amazon! Please notify Amazon about the issue so Amazon can take the seller off the site. There is no reason that water should be dripping out of a new filter!
1589491
Gallons per minute and pressure drop in house if filter doesn't let water through fast enough.
66167
you have a problem. the water should drip down the material in the back. take it part (back panel} and make sure nothing foreign is in there. it is how you clean it anyway and you should get familiar with it.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.