What is the story concerning warranty and repair if you buy direct from Amazon and not one of the other sellers?
1886189
You only get a manufacturer warranty. Not sure if other sellers offer a warranty.
701993
I'm not sure if Amazon has any vendors with a 1-year warranty. Best warranty I saw was 6-months and others did not seemto post warranties without contact.to
1358687
Hmmm ... I assume you realize that 1) I am a former customer from a long, long time ago, 2) not the seller and 3) without interest in the problem. That said, I wll take a minute to address your situation and possibly offer some alternatives.First, Amazon has been very good about resolving problems on behalf of their customers, in this case, you. So, I would contact them directly and they should get a resolution of 1/2 price or a replacement from one of their suppliers.
1093890
I purchased a used one that was listed. It had no warranty that I was aware of. but has worked great. I think you are protected in some way when you purchase through Amazon. Not sure where you are thinking of buying one from.
1080818
Typically, I think amazon will refund or replace the item. Not 100% certain but I never have a problem.
767008
I got kinda screwed. I bought a used one for almost as much as a new one. The comuter broke in it or something. Would have cost me 80 $ to fix it. I don't recommend buying anything used. Unless its real cheap.
189940
If you order it online the warranty is voided. The answer is no unfortunately. It's a trade off because it costs $100+ more if you buy it in the store but you get a one or two year warranty. Costs less on Amazon but does not come with a warranty so you have to decide if it's worth it.
1190050
Good question. Guess I'd approach Amazon first and then they'd probably refer you to Kohler. Should still be under a Kohler warranty no matter who you purchased it through/from.
135049
I dont know seller was awesome. I got the wrong one and they made sure I was taken care of. Amazon on the other hand recently upset me with their bogus a to z claim. And I told them I would recomend to anyone not to shop on amazon. So personally id buy else where just cause amazons policies are not fair to consumer only to seller.. Ebay is cheaper.
325182
I'm pretty sure it doesn't off amazon and not used just new, but if you buy it off ebay they will cover a used item so they might cover refurbished from ebay, call 1 877 WARRANTY and click on claim then tell them you just have a quick question before they get all you info. Sorry I don't know more than that.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
872637
I think you should ask Amazon directly. So far I have not any issues with those I bought.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
364476
I don't know about the warranty but if you buy from amazon and not a third party seller it won't be a counterfeit.
712049
I'd suggest contacting the seller and telling them. If they don't do anything, contact amazon directly and they will usually be able to do something.
1443392
If you submitted the manufacturers warranty contact them directly or contact Amazon customer service.
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.