Plugged my cleaner in, pushed the start button, nothing happened. No lights come on. Nothing. It arrived DOA. What should I do?
1872059
I do remember reading a review before I bought mine about someone saying something about a loose terminal inside but be careful don't get hurt
1872060
If the previous answer does not solve the problem, imo you must return it. But also try something else in the outlet you are using to ensure there is voltage.
1872061
You must select a time for it to start. So you turn it on, push the other time button, and it will begin to run.
1872062
1. Verify electrical circuit (wall plug) is hot. If plug is hot, investigate warranty alternatives, assuming, of course that you had fluid in the tank before trying to power on.
1973319
I think you have a dud---DOA. Mine worked as a "plug and play." Sorry I can not be more helpful.
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
1869033
On my sweeper the wand has suction all the time. I didn't do anything to turn it on. Sounds like something is wrong with it so call Dyson.
2264042
I had similar trouble. Was about to return and them it suddenly turned on. Have no idea but it has been a year since and working fine. Touch wood.My suggestion - unplug and try after a while. Nothing scientific.
1712883
I only had to plug it in. Try it in 3 different locatoons. If it's still dead, contact the seller.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
2151583
Same here-I ordered a replacement and it worked right out of the box. My suggestion would be to Find a Jandy dealer online and ask what you need to do.
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.
794692
Dont have an answer. I double checked my connections multiple times, same with making sure had proper wiring. nothing happened. removed controller and went with another option. money down the drain!
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1455758
I use my cleaner practically every day. My cleaner would only run for a short time too. I bought a new battery from amazon, now it is back to normal.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1364528
I don't know. I just went and checked mine was has been plugged in for the past 3 days and the light is red. So I took it out of the charger and put it in the Sweeper.
939648
I opened mine up, cleaned every fan I could find, disconnected nothing on the inside, and the warning light went away. Thanks for the encouragement to simply open it up and clean!
1779654
You need to press and hold for a few seconds the 1st buton on the left side to turn it on (same thing to turn it off). If it doesn't work then it might be dead. You should be able to get a quick refund
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.