The tabs that hold the rubber base on the bottom keep breaking - three so far. Do you replace them?
1869886
Apparently there was a batch of these with defective tabs. Contact Kore for replacements.
1869887
Not sure what tabs are that are breaking....I have not had any problems. Please explain what the tabs look like. Maybe I am missing something?
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
1148552
If you do a search on you tube you will find a video that will show you how to do it. It is kind of difficult and if you are not careful you will break the tabs off
1512909
Be safe, get a new one. They are cheap. You loose lateral heat shielding when part of the base is broken.
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
1473358
Not cheap, but you can order a dozen replacement disks from KitchenKrafts.com. But if it CAME missing one, I'd contact the seller (Amazon?) customer service - maybe they'll send you a replacement bottom.
834315
the tabs on the sides lift them to open/separate the top from the bottom to snap back put them back together and re snap the 2 side tabs..hope this helps..
1452834
It appears that the rubber tip and ink pen can be replaced; however, it's probably more cost effective just to replace the set given they aren't expensive. That's what I'll do when the time comes.
55846
After you remove the outer rubber, you have to push in the tabs along the outer edge with a screwdriver or something similar to get it apart.
548160
I had the same problem and mine broke. You can try running hot water over the outside to loosen them up, but they are really prone to breaking so be careful.
1635949
I have 3 tabs on mine, one on each long side and one on only one short side. I bought a stand that will either hold a tab or lock on the rim tape so it works for me.
159093
I've had no problem just pulling the rubber tip off -- I've had to do it twice since the first inch wasn't enough. If it just won't come off, then I suggest you send it back for exchange, or money back.
753450
Mine broke on the bottom near the lightning connector. I'm buying another product as many reviewers have reported this problem with this product. It seems to be a design shortcoming.
1882778
my daughters did the same thing, I placed the tablet on the table and replaced the plastic pieces[ control bars] in the slots very carefully, and replaced the top part, and waited for it to snap shut,[ press on all 4 sides] then placed a touch of super glue on all four corners, so it will not come apart again, 1 st time it went back, but came open again, glue the sides to keep it from coming open again, if it get's to the point it won't work any more, it's cheaper I found, to just buy another one, then to pay to have it repaired.
689257
Hasn't happened to my parents. I think it happens when people try to pull the iPad out rather than slide it, which is the design of the tabs. I can certainly see them breaking if you tried to pry. Also, this could happen when it is dropped, which you really should try to avoid with your $500+ Device.
1882041
well.... is the bottom unscrewed at all?? OR if you look inside with a flashlight? is it cracked? that is all i can guess at, maybe they will replace it for free, i would imagine they would anyway. good luck!
1026132
Had this issue but found that the rubber seal on the bottom comes loose so take it apart and make sure rubber seal is in the groove and tighten really well