how can i get the charger replaced?? the light came charged, it needs recharging, and it will not. charger or battery must be bad
1862660
My charger came broken as well. I ordered this TangsFire® 2pcs 18650 3600 mAh 3.7V Li-ion Rechargeable Battery and 18650 charger from amazon, and haven't had any problems with it. I would avoid buying the charger sold by this company.
1113507
really have no idea unless bad contact with charger, OR you got a bad battery with yours. Call the company.
1253306
It's bad charger or battery. I had that happen too. I returned to the company I got it from on amazon. They sent me a new one that works good
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
1628279
Yes. I have the same problem right now. I don't know if it's the charger or the battery. I don't see a solution to your question here. Did you find a solution anywhere else?
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
448272
Has the light been going on when you set it into the charger base? Sometimes mine will sit crooked in the stand and the light doesn't go on therefore it isn't charging.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
344817
Hi , mine is working very well . I put to charge , the light is off when is charged . I'm using mine 6 months and bought more 3 . Maybe yours came with something wrong
864608
I just received one of these as well. When the charger is plugged in and attached to the battery there is no light. Tried 3 different outlets and same result.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
1425967
I could not find a charger with it either when it came. And it's died so I can't use it. Where can I get a charger?
2203752
Need more info - like was it plugged in when the screen went dark?.. Have you tried plugging it in to be recharged to see if the green battery lights up? (May have to push the power on button momentarily while charger is plugged in).. If "yes" does it hold a charge and have you tried to turn it on while plugged in?.. If it's a battery or a tablet issue it need a tech - it could possibly be a charger issue.. Contact the factory, who knows they may stand behind their product and repair/replace - depending on many factors..
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
1232109
Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the... » Read More Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. « Show Less