What is the warranty time for this unit.?If it fails what is the process toget it repaired or replaced
1861407
For an Onkyo receiver, the warranty is 2 years parts and labor. More details can be found at www.us.onkyo.com/warranty.cfm or by calling 1-800-229-1687. The warranty statement says that warranty repair must be done by an Onkyo Autohrized Independent Sales Center, plus the reciever must be shipped at the buyer's cost and must be packed in its original packing materials. Hope this helps you.
1861408
According to the warranty card, the warranty period is 2 yrs parts and labor from date of purchase. The url for warranty info is www.us.onkyo.com/warranty.cfm, or 800-229-1687
425797
I don't know.....it has failed to perform most of the time......and I forgot to put in for warranty work until it was too late.
1198660
Probably a bad unit. Mine only lasted a little over a year. Just outside the warranty.
1158259
This is just my opinion but I wouldn't loose any sleep over not having the warranty. The unit sells for about $100 dollars. It has three electronic parts that I'm sure you can buy separately if they fail. You could buy three complete new units for what it would cost to pay to have it installed.
2262057
I have only started using it now, so I haven't experienced it. But it comes with a 10 year in-house service warranty, where they claim that they'll come to your place and repair or replace the unit.
2124197
Just go to Amazon good return page and send item back to the seller to have it repaired or replaced another unit, you have to pay the return postage though. I have done the same before. Hope this helps
1561177
FYI they received it, said they will not (not cannot) repair it and offered to replace. Even with a new unit the best they can do is a 30 day warranty!!!I just got the original unit back as I will have a go soldering it up myselfAfter all this hassle I dont recommend buying this when they cant even honour their own warranty
663969
If it was working fine and then failed I'd get it replaced under warranty. Sounds like the motor or the fan itself is rubbing and now has completely failed - just a bad unit. But make sure nothing got inside it to bind it up. It should be under the 1 year warranty.
460119
One year but they want to you to pay for shipping it back to them for replacement. Amazon has a great return policy that provides shipping and replacement in the first 30 days. This unit works great, when it's working.
1124235
I would double check all the screws and bolts. Probably take off the control module and double check the connection ports. If its still messed up call customer service. The unit has one of the better warranties.
680674
Allow me to dance around your question: my unit started out great, however it quit after about one year use. Don't have time to ship back even it is under the warranty.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
1553517
I did not receive any information on a warranty, however it works fine and I am happy with it. It has plastic parts in the rear of the unit, but that should last a long time. Not sure where you find any replaceable parts if needed.hope this will help.Eddie
1324511
Mine stopped working in a little over a year (frayed wires from use) . So I didn't pursuit the warranty. I did open it up and fix it myself. Challenging but not impossible/impractical.
2061168
I am not sure on what the warranty is, I did receive a response from the seller apologizing for the issue and they are going to send me a new unit, so we will see how that one works.
561517
There is only a one year warranty. I would call the company, but they will just troubleshoot by telling you to plug/unplug and try to reboot the system. Then they will probably say "Can't help you, talk to your installer [about how to buy a new one]". Ours has been dead for 4 months because we are unwilling to purchase another expensive, unreliable unit.
1226556
Hi Lindsey, unfortunately It's easier to replace it and much less costly than try to repair it. The same happened to me, but a quick click on amazon, a quick connection on the new unit... Up and running in no time and no labor cost! good luck.