when I used my pressure cooker for the first time the timer switch did not move. what do I do?
1864553
It sounds like the cooker didn't come to pressure so the it didn't start the time count. Put a cup of water in the PC, set for whatever time (10 minutes) and see if this happens again. Be sure the gasket is seated properly and also that the pressure release knob is pointed in the right direction. Refer to the manual to be sure.
1864554
I'm sorry. I don't know. I've never had a problem with mine and I use it often!
1864555
The timer starts counting down when pressure seals the gasket and the vent. If these don't seal then timer does not count down.
1864556
The timer doesn't start until the pressure cooker comes up to pressure. Did it seal properly?
1864557
I never had that problem. I would contact the customer service dept, or try to send back for a replacement. Once you do start to use this pressure cooker you will absolutely love it!
1198155
This Crock-Pot goes to warm automatically. That should actually solve your problem. If you insist on a start time you should go with a "Standard" CP with simple High/low controls and use a plug in type timer.
1556195
This happened to me also. Just press the timer/clock button on the lower left and it should reset properly.
1998910
You are welcome. They should refund your money because it seems like the rice cooker may be defective. Or they should send you another one. Good luck.
1168687
There is a button on the side - the red one in the photo. If it is flipped in the off position, it will lose time. If you flip it to "timer" (I don't have mine in front of me so I am not certain of the exact indicator) it will time perfectly, and will actually turn on and off. I had a similar problem with mine and discovered that the switch had probably been knocked into the other position. If it's not that, it probably needs to be replaced.
2046609
Make sure the little switch is positioned in the center Position. Left is OFF. Center is Timer program, and right position is on continuous. If the clock rotates automatically then it is wired correctly. If it still does not turn off then I don't know what the problem could be other than a mechanical failure.
746861
It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I... » Read More It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. « Show Less
1393310
Mine did the same thing. I took it apart and lubricated the mechanism inside with a little bit of 3 in 1 oil. The lubrication helped a lot, and I am able to use it again. It would have been nice if the design of this switch would not have made it so difficult to turn the knob though.
1542203
I used it twice since I bought and same thing happened to me also recently. I just pressed it down again until my timer went off
1343248
Hold the side button and the timer button at the same time! The battery might be dead b/ c the battery only lasted about 2 weeks on the one I bought!
890988
I haven't had any problems with this cooker. It turns off when the time has counted down. If you're setting the time and it's turning off before the elapsed time, then I would say it's defective.
856666
Try to do a manual reset and see if that works first. When you do a manual reset ( see instructions) you can then start over again. This timer/switch isn't at all hard to set. I set mine when I first got it and plugged it in and its been running almost a month now without fail. Hope this helps out.
420119
Try to blow out the switch. Then if that does not work, take it apart to see if there is any dust clogging the movement. Look at the brushes to see if they are good, replace if necessary. Look at the contacts, make sure they are clean.
626236
Have had mine for a few days, and I can't get the timer button to work. Any clues?
2137291
It sounds like a defective cooker. Apparently the temperature sensor inside the unit does not know what is going on.I would try contacting the manufacturer.
1344185
I agree with the other comments. I would set the timer and the switch for the steam. Wait for the steam to start and that's it. If that doesn't work, then there is a problem with your steamer.
29531
You need to use a lot of pressure on larger end, but then once switched over it should stay on until you're ready to replace again. Good luck!