Mine shipped without a USB cord for the fan . . . does anyone have any specs on the cord so I can try to order a replacement?
1859880
No info on my cord usb on one end female plug on other end 24 in long try radio shack take stand with you to get polarity right
466336
same thing with me too........i bought two. one worked with the fan alaways on.The second never worked even for a minute.....not good...
862672
Does you fan work at all? Because if not then it is a fuse or the motor itself. This needs to be replaced when the fan only works on High and no other speeds. Typically, at least from my past experiences.
1645286
I tried to get one and could not find where I could get one. If you find one let me know. These fans are worthless. I bought two and they both broke. Amazon would not replace them.
393598
I'm not selling a fan, the company is. Contact them. I only bought it for my son and shipped it I did not see it. I do not work for the company just a customer.
1466169
I got mine on amazon. Just search this fan and down the page from item it asks you if you wanna buy extra stuff . It should be there, thats where got mine. I hope this helps :0)
429586
Sorry my fan was not working too,for a week one of the fan stopped working ,since we throw the box we can't return it to amazon,they have to improve this product because the appearance is good but the performance is bad.
1485023
Good question. Now I want to know, too. Seven minutes later - I resorted to reading the manual that came with the fan. If you no longer have it, try downloading it from Panasonic's website.
955107
Apparently quality control isn't perfect. I got a USB cord, but it was the wrong size.
961676
The fan does not include a cord. It has a standard connection box. Mine is wired with 14 AWG in flex from the fan to a wall mounted box.
3960
did you install it, sounds like a loose connection, need to strip back more insulation on the wires that go from stranded wire to solid wire maybe, if not the fan is most likely defective
2185572
yes i think there was a short usb cord. can't remember exactly. my issue was not about plugging in. it was about compatibility
1969723
I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to because of the false advertising about a wire?? I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to... » Read More I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to because of the false advertising about a wire?? « Show Less
1157613
Hi sorry to hear about the issue. If you have tried everything with no luck, would suggest swapping it out for another. 1 of 3 I purchased we ended up returning. Now, we got ours at a local store so I didn't have to hassle with repackaging/shipping. My sister bought one and had issues as well. I commented on the table top version of this fan that unfortunately the manufacturer is not very consistent, or that QA is lacking. Despite the little issue i had, I am very very satisfied with my purchases. Good luck and I hope you get to enjoy your fan soon!
1452205
Sorry I cannot help you there. When I bought mine I am not sure if the fan was defective but when I turned it on it bearly, I mean bearly blew any heat, so I sent it back to Amazon and did not get a new one.
697263
It may be an alignment problem as stated by others here. Look on all sides of the fan to be sure you are plugging it into the correct place. If, after exhausting these avenues, the plug still does not fit, have Amazon replace it. I bought two and no issues with either of mine. Good luck!
986939
The fan did not have a cord and plug with it. I used the old one from the fan I was replacing. There are instructions on how to wire it if you are inclined to do it yourself. I hope this helps.