My right hand side cup fall down because the Plastic connector broken suddenly with no reason. anyone facing same problem? any solution?
1875366
Contact AKG directly - I had the same problem and they replaced mine and honored their warranty without any hassles.
1875367
This is a common problem with these phones, which is ironic since they are made for travel. They are delicate, and the post that holds the cup can snap. They will replace it with a receipt.
1875368
Yes, and it took many emails and phone calls before the company would replace them. I only have the replacement for about six months and treat them like I have kids gloves on. I do not recommend these.
1165926
Sorry you are having that problem, I have bumped, dropped in sink, etc., and never broken a one. The sure way to solve your problem is to buy the Stainless Mr. Coffee DRD 8-cup....It is great and keeps coffee hotter for much longer period of time.
1906145
I also fractured mine as well, I do not have an answer on what to do. Mine did not work well enough to invest a lot of money to repair it. If you find out let me know.
1004616
If you have the same model, as I did, you have broken the plastic piece, that makes it go up, and down. To get it fixed, was $130:00. You will have to have a professional look at it. I am sorry you are experiencing the same problem. Joannie Mattoon
773643
I'm having trouble with this too. Just did a little experiment: the problem is the glass cup and not the steel handle, because no matter which handle I use on one particular cup, it slips off. Washing and drying the exterior of the cup didn't help.
399529
Mine did the same thing and finally one broke. I wound up tossing it after a couple of months. :(
878194
we had the same problem, and actually found it was an issue with the cups we were using. we took apart one cup where the brewer didn't give us a full cup of coffee, and compared it to one that did. the short-cupped one was missing a filter paper thingy in it, so we don't buy those cups anymore. the only other thing we do that others might not is run it without a cup at 4-5 times a week - my 11yo son uses it to get hot water for oatmeal in the morning :)
878197
I have that same problem!!! I had descaled it, and 'cleaned' the machine parts with a paperclip (per instructions by rep on phone) and I still got short-cupped. I talked to the company a few days ago and complained, so they thought it could be a 'faulty k-cup holder' and they sent me a replacement. Well I put it in, and now my machine does NOT work at all! I called the company and they think the machine could be defective and are sending me out a new one. I hope THIS new one works!!!!
1272179
Hold the cup with the handle slightly angled to the left, and turn counterclockwise (to your right). That should snap it into place. Not too much effort needed.
592218
Yes, this has happened to my son's also. A small piece of the plastic broke off. I am not buying another pair. He took the piece off from the other side and brought it to school where they have a 3=D printer and they are going to reproduce the piece for him to hopefully fix the broken side.
605766
That happened to us too but it was the right side. Then the unit stopped working altogether. When we checked the digitizer connection it was loose. You may have not connected the digitizer completely, which could result in a short and could blow the unit. Or the unit is bad. Not being a professional, I'm not sure. Good luck!
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
699162
Make sure the connector is completely locked onto the board on the inside. This happened to me and I just pushed down harder on the connectors.
1637243
Return it..my daughter's one sparked from one side ..I returned it..go sportsmans guide .com for good ones
448740
I have not experienced this issue. The connector does look delicate so I have always been carefull.
464311
Yes, mine does the same thing. See my video of it wobbling if you can find my review in the 600 and some reviews. I find it on the fourth page of the three star reviews. Looking for the video makes it easier. I call it a wobble-dribble cup.
1276768
I had a similar issue, and it turned out that a cable inside had snapped. I called the manufacturer and purchased a replacement cable for about $7. It was easy to install, and certainly worth the cost/effort.