Is there a guarantee on this bag? i had it less than 2 months and it already was torn inside the compartment.
1884232
Not sure if there's a guarantee but it seems the piece you received was already damaged. Mine is still perfectly ok after more than 6 months of use
2261870
Yes, I had it less then a year and the interior lining is ripping apart. Would not suggest buying this product.
219859
I don't believe that there is but this is a solid bag. I have had it for several months, use it everyday, and have not had any problems with it.
8245
Sorry but I haven't used mine yet -I have the purple bag and Love how it looks. I feels very durable and I would buy it again.
2191774
Ours went limp a few weeks into owning it. Now it is a long flat bing bag. I wouldn't suggest this. Sorry.
2211607
I threw mine out months ago because of broken zippers. I was very disappointed. It only lasted about two months.
1314686
I had an issue with it coming apart at the seams. I emailed them pictures of the damage and a copy of the receipt and they shipped a new bag to me at their cost to Afghanistan with no problems. I just need to update my review of the bag that said the issues I had.
359469
My son (4th grade) used his EasyLunchbox bag all of the last school year, over the summer and is still using it at the start of this year! I just noticed this week that one seam has a half inch rip in it, but other than that no other tears or shredding (which I think is amazing for a full year of use!).
1782250
It is, try squishing the bag to see if it'll break up. I had a few big chunks in one of mine, but it's fine now. If it doesn't break up I'd contact the company and have them send a new one.
1840839
There is no replacement bag. The comfort unit lasts for several months. I try to not let too much accumulate in the bag or let it stay there too long, hoping that will help make the bag last longer. I've been very happy with the comfort unit.
926131
This is my second one of this style and I haven't had any issues. It may be because it is a deep bag. I use mine everyday.
1731125
The bag I received tore the minute I took it out of the plastic. If that is an answer you are looking for, I wouldn't buy another one.
1057753
Mine broke yesterday.... less than a month since I have purchased the bag.I am so mad!!!! that is amazing.
1168950
I'm not sure. I have had mine for a few years now ... maybe 3, and my bags are as good as they were the day I received it. If replacements are necessary, it won't be for several years. Good, sturdy product.
1964958
Mine has held up. It gets really squeezed when in its bag. It takes a little while for it to bounce back to its shape but always has.
151560
absolutely! of course, with normal and repetitive use, the bag just might get the signs of normal wear and tear, but I'm confident it'll hang tough. if not, the company has a SUPER return policy. the owner will reach out to you personally to make sure you're satisfied. where else can you get a guarantee like that!?! you've got nothing to lose.
463167
Unfortunately, the straps are not good and the weakest part of the design. Mine became terribly ftayed in just a short period of time. Otherwise, the bag is good.