When I first switch on the camera, it said that I should turn off and turn on again non-stop.. Any suggestion apart from returning?
1885084
this is the camera activating the stabilization, you need to tap the bottom of the camera to get it started. Panasonic has a firmware update that fixes this from happening again.
418438
Hey, I don't have the same problem after connecting to a computer. But when I'm in review mode and delete a photo/video and turn off the camera directly without going back to camera mode, I've noticed that the screen stays on, but black and none of the buttons, not even power, will work. You just have to simply remove the front cover, take out the battery and put it back in. I've had to do this 3 times thus far and it's not a consistently occurring problem, but the solution works every time.
1504922
I don't have that problem. Your camera must have a defect. You should return it if you can.
2229469
Same thing happened to me. The camera needs to be active, not just on. For example I have a nikon d3100 and the display/ view screen needs to be on. It has something to do with providing power to the card.
1310500
The only surprise here is that the camera ever worked at all. Mine was D.O.A. out of the package. You might try leaving the batteries out for ten minutes, and then try again. If there is a default / reset button, try that too.
454805
This happened to us too. Warranty is only good for a year. But unplugging the camera and plugging it back in seem to fix the issue for us.
2008829
Make sure your camera is in the mode to use the remote. I had a problem as well at first and then realized my camera was not in the mode for remote use.
1289747
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which you can change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out, and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.
1738085
Make sure that when you set it up for use that you go into the camera settings and enable the remote for "quick response." I've noticed that when I go to long without using the remote it enters a stand by mode and I have to re-enable it again. If that doesn't work then you might need to change the battery. Happy shooting!
910917
I never had any problems with mine, still works perfectly. On the camera, there is there is switch option, as enter the camers the switch is @ top right hand, you will find a a camera symbol click to switch to your desired option. If it fails you know its faulty.
2278175
Hi,make sure both cameras are on, press the small camera icon button to switch between them....works for me
1465594
Ok, yesterday the lights would flash, I press unlock again, then the camera shuts off and vibrates no light. Today, I got the red light to stay on but could not stop the camera. Then it started vibrating nonstop. Still vibrating. Help plz
691245
I've had the same problem with my ultra plus since day one. It was a gift and I didn't pursue taking it back to the original retailer. I've discovered that by holding the pause/record button in for a second or two it works better, but even this doesn't work every time. At times I have to turn the camera off while recording in order to stop recording. Really aggravating. Wish I could be of more help but it appears to be a widespread problem with this video camera. Otherwise I'd recommend this neat little camera to anybody. Since it seems to be a widespread problem I'd suggest folks buy a different camera. Should you discover a solution to this problem I do hope you'll post. I've had the same problem with my ultra plus since day one. It was a gift and I didn't pursue taking it back to the original retailer. I've discovered that by holding the pause/record button in for a second or two it works better, but even this doesn't work every time. At times I have to turn the camera off while recording in order to stop recording. Really aggravating. Wish I could be of more help but it appears to be a widespread problem with this video camera. Otherwise I'd recommend this neat little camera to anybody. Since it seems to be a widespread problem I'd suggest folks buy a... » Read More I've had the same problem with my ultra plus since day one. It was a gift and I didn't pursue taking it back to the original retailer. I've discovered that by holding the pause/record button in for a second or two it works better, but even this doesn't work every time. At times I have to turn the camera off while recording in order to stop recording. Really aggravating. Wish I could be of more help but it appears to be a widespread problem with this video camera. Otherwise I'd recommend this neat little camera to anybody. Since it seems to be a widespread problem I'd suggest folks buy a different camera. Should you discover a solution to this problem I do hope you'll post. « Show Less
1586093
There are 2 buttons located on the upper outside edges of the cameras that provide 3 settings. 1. IR ON 2. IR OFF ,3. IR AUTO . If not all of the positions work it's just a minor switch defect . Send it back for a replacement. The two buttons on the front are for On/Off and Camera Selection. Hope that helps.
1556866
You have to watch the little lock switch - I have a card reader that always switches mine to lock-I just have to remember to un-lock before it goes back in the camera!!
880645
Thanks but what I'd like to understand is how it can be working perfectly one day, shut off while not in use, then the next time I turn it on, the image on the LCD screen is blurred, I haven't even pressed the shutter release yet, (and wouldn't due to the blurred and dark image). How can that happen? Why is there a need to adjust ISO settings when they haven't been touched?!
1272258
I still have problem to activate this camera is constantly turn on and off , I try reset, but no any success No idea what to do with this,I put in a box and waiting for better times, I have no patience, sorry I can't answer your question