There were no instructions in the package. How do I get this charged? Is it supposed to be "off" or "on" - I've tried both ways and it isn't charging.
1871502
Plug the included cable into your desktop or laptop and have the bluetooth keyboard turned off. It should flash red that it is charging. It will take a while for the 1st charge to take. Just give it sometime.
1871503
Plug the cable into the keyboard and a USB port on your computer. Leave the keyboard off but your computer on. Had no problems with mine. Let it charge overnight.
663437
It looks like you have a problem with the assembly of the unit. I went out and bought a jack to plug it into the wall. So I don't have to charge it. You can buy them at Best buy they are about $15.00. I have not had any issues with mine. I use it all the time. You may want to send it back if it is broken.
1245172
The USB won't charge it; I think it says that in the manual. Or I read it on a customer review. You may have a faulty charger. You can probably pick up a charger at Radio Shack. If it's the unit itself, I guess you'll have to call the 800 number or go to the website and contact Customer Service. They'll tell you what to do. I hate that for you. Good luck.
1948165
Keyboard should be charged. Turn it off and on, It will start pairing. I think it goes to power save mode if not being used. so turning off and on again will make this work. Thanks
634956
There is a very small On/Off switch on the side - did you try that? Also, I found that it has to be charged.
597432
It doesn't say charging.... it shows a plug by the battery %. When I put the cursor over the battery it say charging.
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
2021096
Mine wouldn't charge either, and I read from many others that had the same problem. I returned mine and Amazon gave me a full refund, but unfortunately I was not able to reorder.
213919
I have no problem charging it. Try what Terri R. answered and if that doesn't work, speak to the seller - he's very nice.
475585
Wow, the answers here are as contradictory as the manual. And my answer isn't going to help, cause it will make the answers 50/50 for off/on. However, I found in looking in one of the other sections in a different language, that is stated off, so I leave it off when charging.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
1232444
Are you sure it is turned OFF when you charge it. If the switch is on it won't charge. Took me forever to figure this out...
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
2165468
Agree with other 2, make sure it charged because that's how you turn it on. I've had no trouble with mine, works beautifully.
342709
Is your bluetooth on? Make sure you go to settings and turn it on. Did it come with a charger? It may need to be charged also.Mine had a on/off switch in top right corner on the side..i couldnt see it. Had to really look for it.