My steam wand stops working! When I turn the knob to the steam option, nothing happens, the machine just sits there...What should I do?
1864462
1- make sure you top the water tank. 2- make sure the machine is at hot temperature ( turn on the coffee brewer until it gets to #2) that way you know its hot enough3- the steam nob is adjustable you can turn it to its max or lower it.. i hope that helps, i have a youtube channel i forgot the password :(
347731
Difficult to tell. Check the wwater reservoir connecton with machine. Also make sure you drained the stam out throug wand. There is a valve that prevents water from coming out when steam is present. I.e there is preasure build up.
1682612
Mine won't stay on after I brewed the 2nd pot. Any idea how to get it work again? I've unplugged it, tried all 5 settings, tried different amounts of water.... Did I get a bad Breville? I loved my old Breville.
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
1489141
I'm dissapointed. The steamer I bought cannot work absoultly. Steam cannot come out. Since it is not expensive and it is too trouble to return or exchange, I don't want to pay attention to it anymore.
1849585
Mine has been doing the same thing. I just bought it this week. The floor is soaked underneath. It looks like the steam comes and out and goes right down to the rug, no matter which way I position it. I'm taking it back to target.
763101
When you pump (push in and pull out) the handle, it should steam. If it doesn't, then it's not working correctly.
1458093
I believe you've got a defective one as I did. Mine did not produce any steam. If I were you, I would return it right away. Give it a 1 worst rating as I did.
1100455
The button needs to be held pressed in order to produce steam. It's not an immediate response; you have to hold it down, then a few seconds later steam comes out. It tends to work in bursts, so be careful.
740352
First question are you using distilled water? Any other water will partially plug ducts and spit and sputter. Second, is it fully heated? If not then give it five more minutes or so. If it is still not working as it should, your machine needs some repair. My machine provides continuous steam. Good luck...when working properly, the machine is great!
1458094
Make sure its set to a steam setting. This is indicated by the heavier marking on the setting dial. If its not on a steam setting, you won't get steam.
914830
It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am currently looking for another (different model) espresso machine, I don't like this one AT ALL. It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am... » Read More It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am currently looking for another (different model) espresso machine, I don't like this one AT ALL. « Show Less
453525
Try cleaning with vinager, trying running it thru the brewing cycle. If that doesn't work, send it back. I didn't have that problem with mines.
271743
I have used two versions of this and never had that problem. Maybe you should try replacing the steam head attachement
1103703
Unless the nozzle has become clogged, I can't think of any reason why, after building up a head of steam, it wouldn't discharge. Perhaps there's something wrong with the trigger. Sorry I couldn't be of more help. Bob Waterstone
1959693
You can order replacement parts from DeLonghi or an authorized appliance repair center. Visit DeLonghi's website for contact info (def use the phone customer service; email is spotty) and authorized repair centers. There was a great place near me that had frothing wands (I lost the tip) etc in stock. A possible upside is that your machine might still be under warranty.
1942949
Beth,Get ready to part with your machine for some time!I had my machine for 3 months and steam dial developed an in-out play! If I inadvertently pull the dial outward the pump/steam stops!? Just finished talking to Krups. To fix the problem, I would have to send the unit for repair - it takes 4-8 weeks to get the machine back. So, the tally is: 3 months of use, 1.5 month to repair for 600 dollars Espresso machine - UNACCEPTABLE(in my opinion)!