I bought this tablet about a year ago. I have been pretty happy with it. But, now it will not turn on. Help!
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
1861411
There are a number of possible causes - bad on/off switch; broken circuit, defective battery, battery not charged, digitizer dead. About the only one that you can readily test is the battery. Remove any case you may have put the tablet in, recharge via a USB port on a laptop (plugged in) or a desktop rather than a wall outlet. Let it go overnight - this will trickle charge the battery. Try turning it on. If still no go, use the reset (small hole on left side, below the microSD slot) - insert a straightened paper clip. You will feel a button depressing as you do this, hold for 3-5 secs. If still no go, you can try ASUS tech help (but you are likely looking at buying another tablet). There are a number of possible causes - bad on/off switch; broken circuit, defective battery, battery not charged, digitizer dead. About the only one that you can readily test is the battery. Remove any case you may have put the tablet in, recharge via a USB port on a laptop (plugged in) or a desktop rather than a wall outlet. Let it go overnight - this will trickle charge the battery. Try turning it on. If still no go, use the reset (small hole on left side, below the microSD slot) - insert a straightened paper clip. You will feel a button depressing as you do this, hold for 3-5 secs. If... » Read More There are a number of possible causes - bad on/off switch; broken circuit, defective battery, battery not charged, digitizer dead. About the only one that you can readily test is the battery. Remove any case you may have put the tablet in, recharge via a USB port on a laptop (plugged in) or a desktop rather than a wall outlet. Let it go overnight - this will trickle charge the battery. Try turning it on. If still no go, use the reset (small hole on left side, below the microSD slot) - insert a straightened paper clip. You will feel a button depressing as you do this, hold for 3-5 secs. If still no go, you can try ASUS tech help (but you are likely looking at buying another tablet). « Show Less
1861412
That happened with mine also. For me, holding the power button down for a ridiculously long time worked and it powered on. 99% of the time, it turns on easily now. Only once since then has it failed to power up normally. Holding the power button for the prolonged time was successful again. Best of luck!
1861413
The First Obvious Question Is charged? If u have a case protector that is really snug it's probably pushing down the volume buttons and that will prevent it from turning on. If that doesn't work then idk I would think it's broken or the battery isn't holding the charge. Good luck.
320297
Sorry to hear youre getting that kind of errors. If you already own the tablet I would suggest you get in touch with ASUS and see if they can help you with the problem, I havent had that kind of problems with my tablet, what sometimes happends to me is that it freezes and I have to restart the tablet from scratch, but that has happened like 3 or 4 times in a 6 month period that Ive had the tablet.
787105
Hi their is a small pinhole to the back of the tablet you need to press it for about thirty seconds and then try to power it on back. I hope it works
587871
Amazon gives a 30 day warranty, but, How long is warranty by the seller?.The tablet will not start.
1018549
I retired mine a year ago. The help desk gave me instructions to reset it but I never got it. So I have a different tablet now. Sorry.
454390
i am afraid i can't help you a whole lot. my tablet took a charge but didn't last long, and when it did you could not download any google android etc... the screen would go blank and also freeze up. needless to say i sent it back. but i also had a problem on the refund with the supplier. all in all it was a bad experience to say the least. if it were me in your position and your within the 30 day window of return i would do so. sorry about the lack of helpful info to figure out the thing , i just got tired of messing with it.
1417319
I haven't had this problem but maybe you can turn on the tablet and then plug it in?? Hope that works.
1786360
I am actually experiencing the same thing. I sent amazon customer service a message and I am waiting for a response. I think its a glitch in the tablet. I purchased 5 Tablets and only one of them is giving trouble.
1268756
I sent that tablet back. It was crap. If you call amazon, they should set you up with tech support number
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
886236
do a Hard Reset. You'll have to google How Been a while. I think you Press and Hold the RESET BUTTON while pressing the power button. but a quick search will tell you how. Yes you will lose all data on the tablet.
554834
I am sorry I can not help. The tablet I got lasted less than 90 days and I got mine in July 2013.I have nothing good to say about the product, yet maybe others might have had better luck.
1321026
I returned this tablet shortly after I got it. It was poor quality & the seller was not easy to deal with. I would suggest in the strongest possible terms you spend your money on a better tablet. Good luck
2094313
I would try to go through Amazon's customer service first and if both them, the company that makes the tablet should send a replacement unit. Especially if it's only 2 months old.
14906
I don't know my dear when I got my tablet it didn't go on dem but go in the settings and see if you can find it there when I got my tablet it only work for 3 months and stop working there after better luck with yours
2012188
hi, please kindly fully charge the tablet and reset it. If it still could not work, please kinldy contact us via e-mail(brainydeal@gmail.com), we will try our best to help you.
510487
I bought this and had the same problem so I sold it haha. It's not a good tablet. Sorry you wasted your money :(