my media box is not workinng.it asked me to enter serial number what does that mean?
1852148
I had the same beonlem at the end i had to buy new one since it was 5 years old
2210688
I you bouth a box with XBMC only , you have to go to youtube to find a way to make your box to work .I always do my own , but let me tell you ist not that easy to make this box to work .See if you can get Repo and start with repo them xfinity .
155285
I usually start the music once its docked. and it works fine. Have you already sent the box back? Reason I ask is because the packaging is deceiving... On the box is just has Im600, what you need to look for is on the bottom of the box where the serial number is printed just below it has im600USB printed in small text. When I go home tonight I'll send you the UPC code it has printed.
1616250
I had the same problem. It seems that some serial numbers will not work on the automated system. I called the 800 number that is listed in the owners manual. They told me to e-mail the ser. nos from the unit and the disc and they would email me back an activation code...It took two emails and a lot of phone calls before I got a good activation code...it finally worked.
469608
Make sure your input src is clean. If you pass through the tv it may not work, get audio straight from the sat box or whatever and make sure that outputs dolby 5.1.
1455261
My one has a black digital out; a yellow video out; and 2 (a white and a red) audio out. Not sure if this helps?
1627975
Dear friend.Thank you for your message.Please note that this Quad Core TV box requires the special A10 Quad Core XBMC (That is the vidon.me TV).The Quad Core XBMC Gotham 13.1 you used is not suitable for this TV box.We suggest that you uninstall the Quad Core XBMC Gotham 13.1, and use the preinstalled XBMC (vidon.me TV).If there is not vidon.me TV in your box now, you can contact us via Amazon message.We will offer the vidon.me TV to you.Hope that this will help you.Best regards,Maria
1550221
I would suggest you either have a bad cae or box. I have the unit and it works with both my dtv dvr and roku box with both sound and video no problems. I would check each cable by bypassing the box, and direct connecting first. If both cables are good the wire the box with the out going to the tv and inputs 1-5 going to your device. if the output is still either or then rma the box.
1325648
I was using Century Link, but if the box is bad then it wont work with anything and I got a broken box.
1220738
I think I got mine from Official Amazon and I got all my disks and codes. Everything worked great. If you don't get everything you can call customer service and tell them what your missing and you can return it and they'll send you a new one!!
450382
your box different MX Dual Core Android 4.2 Smart Set-top Box Tv Box XBMC Mini PC Wifi 3D,i can not store software in your box from sd ( xbmc backup restore ).sorry.
1091073
there are 1 cd and 3 serial numbers in the box. and It works fine. but you need to search how to use it. some of options are a little bit confusing.
1027335
I doubt u can. Send the complete box back and get a new one, that is what I would do.
129968
Hi Arturo! I'm Ellen with eMedia. The serial number is a 16-digit alphanumeric usually on the disc sleeve included with the software. If it was not included in the box or on the software for some reason, contact us at http://www.emediamusic.com/contact.html at we can help you out. Thank you for your interest in eMedia!
1844872
The video and audio are both on the HDMI cable so you should just connect and done. Thus I suggest you check the HDMI cable itself. Such as without the HDMI port, just plug the device (DVD, Cable, etc) to the TV and see if it works. Another thing to check is that the device (DVD, Cable, etc) has in the setup HDMI audio out listed. Last thing to do, is to turn off all devices connected to port and turn only one on at a time to prevent interference from the other signals.
1777868
Same problem here, am returning it. Too bad I can't get a replacement box, have to settle for a refund.
75349
First you need the serial # of the box, then you need to call DirecTV (verify it can be used, if it's owned, deactivated & account in good standing) & don't be satisfied with the info they give you (it's unreliable, from personal experience). Ask to be transferred to the access card department (to verify the same info).