Is there anything else that can cause a clean emperor 280 to make a rattling sound and not pull the water into the filter replaced the impeller
1873091
Hi Barbara, The only place these things will rattle is in the impeller assembly, it sounds like the impeller is not correctly seated in the housing and not making correct magnetic contact with the motor, as a result your impeller isn't turning enough rpms and not drawing water up through your intake. If the water level in your filter has dropped too far you may have lost your prime. Before taking the impeller apart, make sure you manually fill your filter with water, then turn it on and see if it draws water. If it doesn't, don't hesitate to take it to your local pet store and ask them to check the impeller assembly remember, they don't want to lose your business. Good luck. Hi Barbara, The only place these things will rattle is in the impeller assembly, it sounds like the impeller is not correctly seated in the housing and not making correct magnetic contact with the motor, as a result your impeller isn't turning enough rpms and not drawing water up through your intake. If the water level in your filter has dropped too far you may have lost your prime. Before taking the impeller apart, make sure you manually fill your filter with water, then turn it on and see if it draws water. If it doesn't, don't hesitate to take it to your local pet store and ask them to... » Read More Hi Barbara, The only place these things will rattle is in the impeller assembly, it sounds like the impeller is not correctly seated in the housing and not making correct magnetic contact with the motor, as a result your impeller isn't turning enough rpms and not drawing water up through your intake. If the water level in your filter has dropped too far you may have lost your prime. Before taking the impeller apart, make sure you manually fill your filter with water, then turn it on and see if it draws water. If it doesn't, don't hesitate to take it to your local pet store and ask them to check the impeller assembly remember, they don't want to lose your business. Good luck. « Show Less
1873092
I don't know but I just replaced my filter when it started making noise because I could not get it to stop.
1873093
Hi Barbara, The only place these things will rattle is in the impeller assembly, it sounds like the impeller is not correctly seated in the housing and not making correct magnetic contact with the motor, as a result your impeller isn't turning enough rpms and not drawing water up through your intake. If the water level in your filter has dropped too far you may have lost your prime. Before taking the impeller apart, make sure you manually fill your filter with water, then turn it on and see if it draws water. If it doesn't, don't hesitate to take it to your local pet store and ask them to check the impeller assembly remember, they don't want to lose your business. Good luck.
2059011
The answers to your concerns are really good, it might be a bad unit. Like they said, call support line, check the water level. If it buzzes all the time I'd want a new filter. Good Luck
664908
I replaced the filter with no problem. When I did so there was an audible "click". The only suggestion I would make is check the filter to make sure it's the right one.
1686894
Hello. The filter will start making a gurgling noise when you need to change it. They are small and seem to need changing frequently. If it is a new filter you also may want to add water to tank to stop the noise. Filter should slide in the grooves and all the way down. I don't think it's suppose to be partially pulled out
350347
Hi, this is Steve at Aqua Products... I suggest checking the following and if that fails call our help line at 1-800-845-4856. Check if the intake or propeller is jammed with debris, if the filter bag is over full. There may also be a small spring issue on the valve flap. If so again please feel free to call our 800 line.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.
2262269
9 chance out of 10 it's prob the bio-wheel cause mine makes noises like that all night an I traced it back to that. I guess there's really no fix for it unless you wanna take it out but that would defeat the whole purpose of the filter. I'm really sorry I couldn't give you a fix for it
832636
Have you rechecked the "in" & "out" ports, or is there a packing plug? I'd remove the filter again, and blow thru the ports to see if that is where the ressistance is- ie: the filter or the Moeller top assembly. Let me know, Jim
1925462
Sounds like a build up of gunk. I bought the cleaning brushes to clean the motor every other time I change the filter. Also try using vinegar, pour some in the bowl with the water and let it run for an hour or so. It should clear it up. But if it stopped working than you might have to buy another one. But it's very important to keep the motor clean and change the filters every 30-45 days depending on how many animals you have. I always take the water bowl apart and wash it because it gets hard water and gunk build up in it. Hope that helps.
1280772
Not normal! No motor noise, maybe just a hum. Unless the motor is not stationed firmly and is maybe vibrating, I would return. Mine is so quiet, I sometimes forget it is there until I here running water!
317734
I haven't encountered this problem. The problem I have occasionally is, at some time after installation I find air has somehow gotten into the line and causes a terrible rattle and noise. I have been able to get rid of the problem by disconnecting and reinstalling the filters. Sorry this doesn't answer you question. Does it always happen? Maybe there is something floating around that blocks the flow when you open turn it on too fast.
927940
I don't know if you've tried, but when my filter was plugged in after cleaning and "didn't work" I looked down at the little fan thing on the left side, poked at it and it started right up. Something had jammed the fan....maybe try that. Otherwise, I found directly from the company to be the only way.
1503457
Not sure what tour question is, but am wondering if you turned off the water supply before installing. I've forgotten this step and had it leak. Once I redid the installation process, it worked quote fine. If that's not the problem, maybe it is a defective filter? Wishing you luck.
2032864
Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can. Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut... » Read More Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can. « Show Less
734474
Not sure because I did not have this problem with mine. However, you may take off the filter part at the faucet head to see if there is debris blocking the running of the water and making the whirring sound. Usually new faucet needs to be cleaned to get rid of those debris before installation. Good lick!
2086512
Make sure that when priming the filter, you need to fill it to the very top. Then turn the fill cap so it's snug. this should relieve the pressure, after about 3 minutes the buzzing/humming should stop. good luck
1166188
I had the same noise on mine and found out it was the positioning of the pump that was the problem. I had the junction box part of the pump in the 12 o clock position with the pump horizontal. I turned the pump so the that box went to the 6 o clock position and the noise stopped and never came back. It could also be air in the system. Hope this helps. Dave