how can I fix my bike? The wire that connects to the calorie, time, etc box somehow broke. Now my bike is so stiff. How can I get it work again?
1885880
Did the wire break by being caught in the front wheel? If so, you may have a piece of the wire caught in the wheel somewhere. You need to check around the wheel area, which may involve removing some portions of the bike. That wire does not control resistance for the front wheel, so my guess is somethings caught in there.
1410075
Sorry, I didn't post my entire results. I ended up replacing the DC motor for the bike twice. The second time was a charm. I now have two good control panels. I would recommend requesting the DC motor. It is not easy to replace, and there are no instructions included with it. I spent a bit of time fiddling with it to make the resistance appropriate.
2173995
Same problem here.. haven't messed with it (No time yet) but it looks like the frame is not straight where the derailleur mounts so I'll have to heat and bend that tab.. what a pain. As the bike is, the rear derailleur is awfully close to the rear wheel's spokes and even worse is the overall chain alignment
1565293
I returned the bike. It stopped working and they would not respond to my calls or e-mails. I bought an I Zip bike and use it every day.
457541
I have not found a repair shop that can fix the bike's electric motor or associated components. However any bike shop can fix everything else. I have had flat tires front and rear repaired. On another brand of electric bike the local shop fixed the front stem that froze up. I have had two of these bikes which I mistreat badly by riding them on salt water beaches, Sandy trails, and carrying them around in snow storms on a 4 bike rack. It is easy to brake wires while transporting them. When the electrical components break I buy parts on line at electricscooterparts.com They have a nice diagram for a controller similar to the one used on this bike. It is a brushless 250w motor. I really like the bike for its power, long life LIPo battery, finish, adjustable handlebars, and low rolling friction as compared to other bikes. Just do not expect much help from the seller. This is why the price is low.
1656570
What did you end up doing about it? Our pedal has fallen off and it seems the hole is also stripped. I don't know how it stayed on to begin with. I guess somehow with repeated use the hole got bigger. Replacing the pedal will not fix the problem either.
7569
I use this every day and I never had this issue. I know when I was young and the chain came off you had to move the pedals slowly and work it on that way. I'm thinking that I would also notify seller and see if they can help you. I hope this was helpful.Beth
2208624
i had the same problem so i had it brought it to the bike shop. i share all the sentiments of michael b. not only that, the seat is very stiff and provides a very uncomfortable ride. i can only last a few minutes. the bike is hardly used.
694090
Bummer. Same issue here. Used daily for 1/2 hour and slipping started after a year or so, and is getting worse over time, now approaching 2 years. I guess time to start looking for a replacement bike. Tightened the belt as well - did not help, may be the expensive axel or flywheel components that need replacement.
1380018
Hi Heather, have you searched for any folding bike specialists in your area? I would also suggest taking the part to a local machine shop to see if they can make a replacement.
161451
go with a different company, my tires have each blown out, the pedals stripped the cheap threads on the cranks. and honestly I'm affraid the entire frame might just explode. The cranks aren't under warranty either by the way.
1446244
T. Yuan was right- I'm surprised anyone is using the bike like this or just stuffing stuff in there to make it tighter! that's pretty dangerous.... use the wrench that came with it, or your own wrench to tighten it and make the opening tighter once it's on the pole.
1794422
I have and it's bugging me. Took the thing apart to check the cables, etc. Everything seems fine. I've been trying to find out about the magnet that belongs on the flywheel. I can't find any? Wondering if it dislodged when it was moved and now the sensor does not register that the wheel is in motion so the bike computer idles out?
2199240
when you assembled the unit, the cable that adjusts the speed was installed incorrectly. it will be best to disassemble the handle bar unit and start again, being very careful to follow the instruction very carefully.
709768
For me, improper adjustment was the cause. I watched a few YouTube videos, and adjusted them myself. Problem solved. A bike shop can do it for you if your not a DIYr.
1195376
I also had the same problem! I called support line and they said it was likely a broken motor. So they sent us a new motor and (after 3 weeks) a repair guy came. He couldn't fix the bike (because a pedal arm was stuck so he couldn't remove the casing). Called them last week to tell them repair guy could not fix the bike (he also called them). They told us they need to have a meeting to see how to next proceed. That was 7 working days ago. Still no word from them. Not impressed. Let me know how it goes for you guys!!
1656568
I also need help with the stripped pedal. It has fallen off. I need to get this fixed soon. I use the bike every day.