What kind of warranty comes with this purchase? Do I need to buy an extended warranty? Or does Bose offer free replacements for defects at any time?
1857962
These headphones come with a 1-year warranty. I had an intermittent noise problem and called them after about 3 months. The customer service was GREAT. The send me a NEW set and re-set the warranty back to a full 1 year. So, if you have a warranty problem within the 1st year, it is no problem. I've only had this second set for about 6 months and they have been great. No further problems. I can't speak to service after the warranty period.
1857963
I bought a used pair off of eBay, and one day the right side quit working. I called Bose, they took my serial number, and told me they were three years old. They said they don't repair them, but they replace them on a prorated basis. I got a NEW pair with a 1 year warranty for $99!
2191477
Www.bose.com is the only place that can replace the cover.. go in the support section..
894835
I'm not sure, as I've only had my headphones for one year and have never needed to use the warranty. They are authenticate Bose headphones, shipped in the box from Bose and had a warranty card in the box. I would assume that Bose stands behind all of their headphones, regardless of where you purchase them from. Amazon does stand behind all of their sales, and I've never had a problem returning a purchase to Amazon.
2284174
I have had mine just over a year now and the cord finally pulled apart at the mic, going to try and find out that Bose has for a warranty on this. Bose is usually pretty good, we shall seeUpdate Bose is awesome, still under warranty and they are going to replace them!Update 2 - Bose website gave me wrong information, its only a year warranty but I can get a replacement for a discount which comes to a total of 145 bucks.
317693
There are other cushions being sold that are not the exact replacements, I was careful when I ordered to make sure I purchased only the exact replacement. The ones I recevied are absolutely by Bose and were the exact replacments. That reviewer must be mistaken in their comments or accidentally put their comments under the wrong set of ear cushions.
944897
If Amazon doesn't have them, go to the Bose website. Replacements are very easy to install.
423635
You need to call Bose. They are very helpful! Make sure you have the exact model number when you call them.
120034
Contact Pioneer, there should be a one year warranty on these headphones for parts/replacements.
1290222
I suppose, like with any merchandise you buy from Amazon or any retails stores, first thing would be to contact them. I doubt they carry any warranty but it's worth a try. Then you contact the manufacturer. By the time you spent hours and hours on the phone and email, you'd probably be better off getting a new pair for $15.
894836
I am not 100% sure. This is the first time I have ordered Bose off of Amazon. The seller was Bose, though. I have also bought Bose from other places. Honestly, the warranty was always up before I needed it. The products last long and I am very satisfied with them, but I take care of my things. I had an the earphones replaced before the warranty was up and it was replaced for free and I didn't buy it from Amazon. I would double check with Amazon to make sure. I hope this helps a little.
1574991
I'd get an extended warranty because none of the headphones like these have replaceable batteries. =(
783240
These have a limited two year warranty; all is needed is to contact either the seller you purchased from, Klipsch themselves, or if your seller was Amazon then contact Amazon. Amazon will go above and beyond for you though.Edit: Klipsch will take longer to actually ship a replacement.
770617
The warranty on these is 5 years but they've been discontinued. Monster/Beats have the worst warranty service in the industry. I have the same problem and was told I can pick any IEM form their current line up but they seriously lack in comparison to these. Apparently they're reintroducing the line-up late this year, so I'd say wait unless you absolutely need them.
127066
NOPE.they have a very restricted LIMITED lifetime warranty.if it is a defect by production or damaged elsewhere (i.e. it came to you messed up) they will replace it.anything else than they will give you a restrictive waiver that offers to give you to 50% of your purchase price in credit as long as you bought it from an Authorized Retailer.it does note that the purchase is for anything that is available on the skullcandy website.so whether or not you can use it to purchase something off their amazon retailer, you have to talk to them about. but the pricing on the website is around 20-30 dollars more than the amazon price.in any case. not worth it! break easily. NOPE.they have a very restricted LIMITED lifetime warranty.if it is a defect by production or damaged elsewhere (i.e. it came to you messed up) they will replace it.anything else than they will give you a restrictive waiver that offers to give you to 50% of your purchase price in credit as long as you bought it from an Authorized Retailer.it does note that the purchase is for anything that is available on the skullcandy website.so whether or not you can use it to purchase something off their amazon retailer, you have to talk to them about. but the pricing... » Read More NOPE.they have a very restricted LIMITED lifetime warranty.if it is a defect by production or damaged elsewhere (i.e. it came to you messed up) they will replace it.anything else than they will give you a restrictive waiver that offers to give you to 50% of your purchase price in credit as long as you bought it from an Authorized Retailer.it does note that the purchase is for anything that is available on the skullcandy website.so whether or not you can use it to purchase something off their amazon retailer, you have to talk to them about. but the pricing on the website is around 20-30 dollars more than the amazon price.in any case. not worth it! break easily. « Show Less
770615
If u chave purchased them from a autorized deal of monster (check http://www.monsterproducts.com/warranty/default.asp) you can send them to the company and they will send you back a pair of working ones (may not be complety new but they will work great) for free this warranty can be used only once.
1399760
Very likely. One purchases a warranty for "electronics" and pays for it according to a schedule rated for the price of replacing the equipment. That is, if your Bose cost $400, you will buy an "electronics" warranty that covers that amount for $xx.xx.
1205030
Thanks for the advice! I just got off phone with Motorola support and they are sending me a free replacement set of both the small and large earbuds for my S9-HD. Even though I purchased well over a year ago they gave me an exemption and are covering the replacement (shipping included). They normally only cover the first year after purchase. Should receive within a week or two.