The hook &amp; loop attachment has come loose, I've glued it twice. Where can I get a replacement "head"? I'm past my 30 days for a refund. :(
742159
go to the black and decker site at blackanddecker.com. Always register your products.
473286
I was totally unsuccessful in repairing the thing. I could reassemble it but the sections would not tighten into each other. So the stick collapses. If you can figure out how, please let me know - if I haven't thrown it out yet.
1366806
is anyone getting the link for repair? i had my swivel cord tightened and haven't had a problem since, but would like the repair link if anyone is getting it.
2141509
7/18/2014Good Day Brian,You need to contact the merchant that sold it to you. I most cases they will not want the item back as it is an adult product. But if it is defective the merchant should have some kind of refund/replacement policy.Thank you,Customer Service Dept.JoyToyShop
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
742158
I am not sure what kind of glue you are using to glue it back on but you might try either Gorilla Super Glue or, if that does not work, you can use a two-part epoxy that usually works as a permanent fix. Other than that, the only place you can get a replacement, other than buying the attachment again, is through a Black & Decker certified repair shop or through Black & Decker directly. I don't know what the cost would be to do that so I would try the above two things first. I hope this helps.
589272
This happened to mine. All you need to do is remove the fastener that holds the two pieces together and separate, clean in soapy water and reassemble, just don't tighten it as much as the factory did.
597718
I had this same problem when I first started using it, but you learn quickly that it is delicate and needs to be handled carefully. Instead of glue/taping it, just search "ear hook loop clip" and get yourself 6 replacements for a couple bucks.
1811262
apparently the head is glued because it does not come apart. The lens cap comes off, however that's it. I suggest you contact Streamlight.
1769169
RVG Remove the handle and take it to a Home Depot or equivalent and ask for replacement. Delta guarantee their units for life. I didn't know this and bought a part that did not fit. I took it in, they gave me a new replacement part. Try this. Al
1645057
I have purchased two of these domes from Amazon. The first one was the small dome and all parts were there. I then purchased the large dome, and it arrived missing the small hook. I tried HD, Lowes and Ace Hardware with no luck. I then looked at the warranty card and another paper from Aspect, they listed an 800 number for customer service, I called, told the nice lady I was missing the small hook, she apologized for the inconvenience and mailed me the hook I needed. I hope this information helps. Good luck. navydoc
1620708
Mike you reattach it to the same loop. I wondered the same think when I first got it. I hope I helped.
366397
This happened to me too after only about 7 uses. The handle clamps seized and wouldn't tighten anymore. It was after 46 days so Miles Kimball refused to refund or replace. They didn't deny the problem though. Pretty cheesy. Into the landfill.
1243002
I would contact Coaster and asl if they could send replacement. Just send product description and model #. Hope they have good customer service.
1782134
I have had two and they have done the same thing, it must be a fault in the design. You can buy new attachment part from the manufacturer for about $10 which seems high. It might still be under warranty if you can be bothered to deal with it...
1984770
I bought a cheap set of screwdrivers which have the special head, and a "spluge"?! for prying it off. My son is the whiz in the family, and had no problems doing the replacement (other than he preferred a different color than I bought).
1344027
any news about spare parts?I broke the handle of the portafilter and would like to get a new one, anybody knows where to get that?