My lights worked for about three hours the first night and haven't worked since. Please help!
1891101
Hello, my string worked for about a week. Then we had a week of dreary days and rain and they have not worked since. I really liked them! The company is supposed to be sending me a new string. The wait is crazy long. We'll see...
1891102
MIne worked the first 4 nights, but now they will not light. I though it may have been that we had a couple cloudy days, but after 2 full sun days, still nothing. I reread the insert, and it says to cover the panel for a day or two???? I am trying that now. I should know either tonight or tomorrow night if it works. Too bad if they don't....they were pretty.
1891103
Hi! Did you let them charge for the amount in the directions before you turned them on the first time? I charged mine two days prior to hanging them from our deck overhang-and they have been going on every night. Other than that I don't know what tge problem could be. Jeanette
1891104
I have some that are working perfect I just had to make sure the solar panel is receiving sunlight throughout the day. I positioned it so it is in the sun several hours each day. I hope this may help so you can enjoy them they look so cool each evening when they are on for the night! Good luck
1891105
Mine didn't work at all. And I received no invoice so I can't even send them back!
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
427720
1. Are the batteries in correctly? 2. Are they within the correct distance from the main light? 3. Place all lights together, turn off your power and see if they work? 4. Call the Company.
220113
Remove the cover with the palm of your hand (twist counter clockwise).Unscrew the little bulb and replave with a similar type. Put the cover back on. Note: at least your lights work; mine I'm still figuring out why they don't light up!)
1586342
I had the same issue. Turns out one of the switches was the kind that glow when the power is off so you can see it in the dark. These allow a small amount of energy through causing the lights to flash. Replace the switch with a normal on/off and you should be good to go.
62990
No those were the only instructions I did and it came on. You might have gotten a blown out light. Try plugging it in where you know electricity is working to make sure it's not your outlet. If that doesn't work definitely get a return label for a new one. Hope this helps!
910136
But mine have seemed to work fine. I haven't put that many hours on them. I purchased 3 and they all worked. Especially combined with other types of lighting.
1079626
Sorry but you have to test The circuit maybe The battery is dead try with another battery. Mine is weak it only light 3 hours.
1577342
Try replacing just the first light bulb that's out at the point at which the rest of the string doesn't work. It might be blown and not able let the current flow to the rest of the bulbs.
40343
Mine do not light either except for a momentary flash when you first pick up a line or switch lines-Don't know their function.
1791438
This should work to get your lights back to normal. Mine would either be off or on and since I replaced this part it works right. If u are not to savvy watch videos on YouTube. It is a fast and easy fix. Take less then 10 minutes. If this doesn't work out may be loose wires. But this should fix your problem. Hope everything works out!!! :-)
1869628
ok i had the same problem after i installed the forth light to the back because i had only three lights installed (front and both sides)...the wires are thin so u have to be really careful when wrapping the cords.. plug them out then plug back in and see. right now only the blue works perfectly but i notice wen i shake the wires all the colors works.
1404383
If the LED lights won't turn-off during night or day, check your settings and make sure it's not in test mode. Read the instructions carefully and set it accordingly. If it doesn't function after carefully following the setting instructions, I suggest returning the product.
1395313
I have same problem, I took a flash light and shocked it at night to turn off then when lite was removed it seemed to reset, been working for a couple of day now, i have 3 of them 2 work great all the time one is exposed more to street lights and another porch lite, it seems to be effected by it. Im going to try a cover over the eye with an exposed end towards the sky.
2182480
sorry not sure mine still worked after 3 hours try new batteries good luck :)
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.