This warranty sounds awful... has anyone had trouble getting a warranty replacement on a defective model?
211488
The warranty is triggered if you can show a crater in a picture with nothing on the bed. The problem is that the foam looks fine with nothing on it. But if anything (even my cat) gets on it it sinks and is totally useless. (It would be better to sleep on a beanbag chiar!) But they will not accept this
947792
I had the same problem and it wound up being the main box being bad. I was outside of the warranty and if I remember it cost $40 for them to replace it. If you are 1 year or under, they will repair or replace it free.
1549779
I have not, this sounds like something worth getting looked at if it's getting worse, you may habe a defective unit.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
1482135
I've had mine for a few years and no problems, perhaps you got a lemon, I would get it exchanged or ask for a refund.
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
1505621
Good luck. I sent mine back for a refund. I was not happy with their customer non-service either.
84832
Might of just got a bad one. As long as everything before you did anything worked fine, then you'd probably just want to exchange it. But honestly it sucks! I had to replace it after two months. Buy one that's more expensive. It'll be worth your time and money
1980140
I have had mine for several years, and no problems whatsoever. It sounds like yours is defective and you should see about having it exchanged.
731580
Been happy with mine - but don't expect much warranty coverage except Amazon's refund conditions. Blow it up - it is out of warranty! Probably 90 days?
545415
I have one that I love but haven't had problems. Have you contacted the people you purchased this from? They may be able to help.
1335676
I had this issue as well. I was told by Amazon to go back to the manufacturer, which I did. They have never responded to my inquiry. I have resigned myself to the fact that I bought a piece of garbage. Sad thing is, I paid about $50 prior to Christmas, and when it broke, the price was about $25....double whammy. I would never recommend this product to anyone. Sorry to hear you had the same issue.
534684
Umesh,PLease let us know in what condition it arrives, any problems and if you have the full one year manufacturers warranty. Thanks!!
1073740
I had the same problem after a year and a half. Mine was of course out of warranty. Was sickened. Loved the sound, portability ect... I wont buy again.
2012615
I've not had a problem; I suggest you contact the mfg co...check for warranty time period first!
1946686
Mine went bad after about that long as well. Contact Amazon for a refund/replacement
1145148
I have not had a warranty issue, but would definitely expect that any reputable manufacturer, would back their product irregardless of who or what country sold it for them or. Best of luck!