I have a stihl homeowner Pole saw which is malfunctioning &amp; local dealer does not seem to know how to fix it. What can I do short of buying a new on?
906302
I would call stihl customer service. Since they make it impossible to figure out how to fix their products, we are forced to go to the dealer. If they can't fix it, stihl should be responsible for a resolution.
1701037
I have not had a problem with my trimmer and I wonder if there is just something NOT RIGHT with the trimmer you got. You might return it with the reason and have them replace it if they will???????? I hate it when things don't work right!
681831
my trimmer was defective right out of the box so i never had the opportunity to put it together. The handle to the trimmer was entirely too difficult to attach and all it is is a handle. I recommend getting a stihl trimmer. After buying 3 trimmers before and all of them either not working properly or just difficult to use the stihl trimmer has been a breeze. Don't go cheap on a trimmer, that's what i've learned.
195331
I have a defective axe. The blade bent on the first use cutting two limbs about the size of your wrist. You cannot get in touch with the factory because they don't answer the phones during normal business hours. Sooo if you have a problem you're on your own.
936163
The best way to tell is to carefully find the stamped markings on the original chain and see if you can get a match or cross-reference by google or Amazon. That's how I was able to find the replacement chain for my pole saw which I purchased a Harbor Freight.
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.
1837407
I'm going to say no...because...I went to their website and I don't see an option to buy a replacement head only for either chainsaw or hedge trimmer on the poles. I would contact the company though, to be absolutely sure. http://www.americanlawnmower.com/earthwise_handheld.php here's their website. the pole ones that break down...the electric part slides off so you can move it from the back of the pole to the back of the chainsaw. Like I said the straight, no pole electric ones, don't have the slide off electric guts.
440873
Where can you buy the parts if you want to replace some of them. I just realize that the picture is confusing. One shows there's a saw and another picture shows a file instead. I rather have the saw.
1457141
Thank you so much for the response.The saw is new, I purchased it on the 8th. Over all I am very pleased with the purchase and thanks to you guys the problem is corrected.Thank you again.
1994058
We haven't had to replace it yet, but Orchard Supply also carries Makita parts, so you might be able to check there if you need it urgently.
68340
In my experience with the saw it is most likely a bad switch. I have owned two of them and had a switch go out..ohm meter should be able to tell you once you open up the saw. If you recently bought it, contact the manufacturer and get a replacement. Poulan has great customer service.
1202007
I pretty much had the same experience with others that have responded. The metal plate that stabilizes the hole saw broke after 4 cuts. You will be much better off spending more money on a better one.
910802
I would call Fiskars first. They guarantee their products. Customer service # is 866-348-5661 Mon-Fri 8-5 CST.You can also file a claim online, they want a picture of your problem. Here is the linkhttp://www2.fiskars.com/Customer-Service/Warranty-Claim/(product_id)/335Happy Tree Trimming!
2063351
Either problem with set up or with the saw. I have never had a problem. Sorry, not much help.
560480
I needed to replace a part that I had damaged on my saw. I contacted Rikon directly and they were very helpful. Hopefully you'll get similar service.
960765
Yes, to my recollection. Thing is getting it started. Just replaced mine, with broken transmission, with a Stihl at same cost. Starts easily, and can be purchased locally where it can be supported and serviced. Much stronger frame too - a real tool.
657018
Haven't replaced mine yet. Try Poulan on line you don't have a saw shop in your area.