Will Lifeproof honor the warrantee if Shipped from and sold by Amazon.com? Or do they only honor the warrantee if it's purchased from them on Amazon?
1880086
Only if it is purchased from LifeProof through Amazon. Otherwise it may not be an authentic case.
1880087
They will and they did. Very promptly and amazingly with very little difficulty.
1571029
If the one I purchased is fake, then Amazon.com better have some explaining to do! I sent a request into LifeProof 2 days ago and they still have not gotten back to me. Maybe the whole thing's a scam. If they tell me that mine is fake, I will be VERY upset, as I bought is from Amazon.com direct, not a re-seller on Amazon. I saw that they sell these at Walmart too.
1586062
It appears to be, don't buy used and buy from lifeproof if in question. I hope this helps.
1801394
Warning. You must buy the LifeProof iPhone 5S Fre OR Nuud case AT THE SAME TIME AS THE LifeProof total water protection. I bought the Nuud case then went back to buy the water protection program for $10. No dice. If the protection is not on the same receipt as the LifeProof case, the protection is null and void. I talked my way to the top of the management chain without success. This is NOT consumer friendly. LifeProof would be doing us all a favor by including the water protection automatically, then allowing the consumer to opt out.
847615
I actually purchased it from Best Buy. I don't know what Amazon does but the warranty was in the packaging the Lifeproof case is sold in so I suspect it is.
1096838
Hello,The only way to know if you are buying an authentic LifeProof case is if you are buying a case from a storefront that says "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof". We are the manufacturers of this case and we distribute to Amazon.com. If you purchase from either of us, you will be receiving an authentic case every time.
904660
I'm not sure, but I highly suggest to buying online if you're looking for a lifeproof case
364480
Mine was authentic.. Did the whole water submerging test.. If it was not authentic i would have returned it to amazon directly.. I bought a lifeproof too.. How did u know that ur lifeproof was counterfeit? I got mine from Ebay
129527
Here is the answer from Lifeproof about the case that i told you before 2 months.Update for Case #103142081 - "Warranty/Returns - iPhone 4S/4 - Other"Hello Harris,Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.
2068424
I bought from Amazon. I just called lifeproof and let them know I was unhappy with the product. They were great, no questions just replaced the product. Quick, easy, and excellent customer Service.
18519
Please be aware that if you buy your LifeProof phone case here from Amazon.com, you will not be eligible for a LifeProof guarantee. The phone cases that are sold through Amazon are counterfeit. The only way to have an effective guarantee is to purchase through LifeProof directly. (I know this because I purchased one from Amazon and discovered that it was counterfeit one I contacted LifeProof about the case and the guarantee.) ** See the numerous reviews from others about these cases being counterfeit!
561297
My case from Amazon was clearly the real deal. (It was identical to the first one I ordered directly from LifeProof.
1274625
The one I bought did not come in a real lifeproof box. I had 2 other people order them (daughter and husband) and they did come in a lifeproof box. Each case lasted about 2 weeks. Right out of the box it is hard to hear and the case pushes buttons. :(
968856
I cannot comment on the warranty. But the ones I bought from Amazon are perfect. FYI I bought two and they are good. My phone fell on hard surfaces several times but nothing happened to it as it was covered with rubber cover that you can get from Amazon
1748736
Yes, you can IF the case you have is an AUTHENTIC LifeProof case, not a cheap fake imitation. The LifeProof website states that Amazon.com is an authorized distributor of their products only if you buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof." So beware of other vendors, which often sell fakes! My case was "shipped from and sold by Amazon.com" so I can know I got a real LifeProof case. I was able to register my case online with LifeProof, using the 3 different serial numbers they requested (one on the box, one that is inside the front of the case, and one that is inside the back of the case; you have to look for them before you snap the case together). When I first tried to register, I accidentally omitted one of the digits (there are 3 different serial numbers to look for, and they are tiny and also very long) and got an error message that said to "enter a valid serial number." So the site will not accept a serial number that is not correct. When I re-entered the serial number correctly, the website accepted it, and my case got registered.
2179331
I have owned both this and a real lifeproof. It's a generic version of the Lifeproof case wich are waterproof dust proof etc. I bought a white Gearonic one that did not allow the phone to function right meaning you couldn't type right, the person couldn't hear you on the other end and it covered the front camera. :( good idea but manufactured poorly. Save your money and buy a real lifeproof. But yes it seems to have all the same protection qualities, though I didn't test the waterproof I'm too chicken
2013579
My younger cousin told me that amazon sells fake lifeproof cases and that they are not waterproof. That is why they are so cheap. The one I bought was waterproof, but NOT shatterproof. If you want a lifeproof case, my advice is get it from your service provider, best buy, or somewhere else.