Can this case be removed in order to clean under the screen protector? Curious about fingerprint scanner...
1889026
The case can be removed to clean under the screen protector. The fingerprint scanner works fine, but you need to make sure there are no particles such as dust on the thin layer of the fingerprint scanner plastic-thing. Make sure you pre-fingerprint scan your phone before putting on the case.
1889027
You certainly can remove the case and put it back on. BUT, I don't think that is the intention of the designers. I think you risk your dust-proof, water-proof potential each time you remove and replace the phone into the case. Mine has been in the case 3 months. I have not removed it. The plastic over is still in really good shape. The plastic seems pretty scratch resistant. My fingerprint scanner is unreliable. It may be user error (i.e. ME). I use my code more often. Hope this helps.
1022142
The fingerprint scanner is working just fine on my phone with the case on. And the heart rate sensor is working also, just make sure to use the tip of you finger and don't try to push hard and it will work. There is no glass screen protector unless you're talking about the little 1mm lip that is raised above the glass level, then no it doesn't get in the way of any sensors.
935012
I don't use the finger print scanner. I have enjoyed the case. Already had the case replaced once due to the connector breaking. Ibattz replaced the case without any trouble.
1244089
Well...You could, but it's not supposed to come off, and you might damage the case. Plus I've had dozens of protectors ranging from 20 cents on eBay to $20 on Amazon and this is far superior. It doesn't have to stick to your screen, so there are never any bubbles! But be careful putting the case together, you'll find it hard to wipe off dirt or fingerprints from the screen or the underside of the screen protector once you're done!
1575277
No screen protector, including this one, covers the fingerprint scanner button. The button in question is an actual physical button, so there's nothing to worry about.
669598
Sort of. When I first installed the case, fingerprint unlocking was a lot more fiddly. The phone kept telling me to swipe more slowly or telling me to swipe the entire fingerprint. However, once I de-registered the fingerprints and registered my fingerprints again, the problem went away and I can unlock the phone first try. (I use my thumbs rather than fingers to unlock the phone, and I think the lip at the bottom of the case was lifting the thumb away from the phone.)
1423425
Yes, the fingerprint reader works just fine. There are still a lot of tiny air bubbles everywhere though, which is pretty annoying.
680592
I just tried to leave fingerprints on my gray case and couldn't leave any noticeable prints. You should be good to go.
2201105
Yes, you can remove the phone from the case. It does take some work getting the hard case off. I used a large size paperclip and pushed in the tabs on the sides until it popped open and worked my way around the phone that way. Once I got the case off, I cleaned the screen and put it back together. i have only removed the case 4 times because I've noticed the rubber shell of the case is starting to loosen.Hope that helps!
1815430
If it's a thin gel case you should be fine, if it's a thick Otter box it would probably have to be removed. Good luck :-)
1272342
Not that I have noticed. Its just a clear covering. The only concern might be trapping fingerprints underneath. You just have to be really careful with the application of it to avoid that.
546129
There is an excellent short video on the Otterbox website showing the case removal. The screen protector simply peels away from the outside ring.
457930
The case is three pieces like an otterbox. The two plastic halves go together and covered by the rubber. So no, but if you're meaning to take off the screen protector part only...then yes. That is glued to the case and in our case was already coming off a bit, so should be able to be removed if needed.
1378640
Yes it can be removed. I no longer own the case as it was junk so I don't know what the inside dimensions are
930190
I don't know how the other user got TouchID (fingerprint reader) to work through the case, but I definitely cannot. I've tried multiple times and it has never read my fingerprint through the case. It doesn't even try to because it can't tell that my finger is there. This may be due to the extreme waviness of the plastic, but I pretty much resort to having to pull my phone out of the armband to unlock it, or just turn off the auto-lock for the screen while it's in the armband. I would look into another armband myself. The warped screen plastic is a dealbreaker for me.
526493
No. I've had mine for almost a year and I have not had the need to clean it due to fingerprints.
359790
You can remove the built in screen protector, it leaves a small space but I used a .4mm thick glass screen protector and modified the plastic under the home button on the case and it worked perfectly.