installed on my pedator today. 1/4 way back the cord broke. now what. return for new???
1874293
Same thing happened to me on first try. Call Barnett and they will send you a new spool properlywound with new cord. Be sure to loop new replacement cord to rear of stock frame before cocking.
1874294
Contact them and they will send you a new cord. The 175lb pull is too strong for that crank. I had the beef mine up when it was ripped off its base after the first yime I cranked it. Check my previous post with pictures.
1874295
Not a good system. Had the same happen to me. Frankly, the manual cocking device seems to work the best for me. Just adjust to fit your arm length. If cocking while standing is difficult, sitting on the ground and just leaning backward makes cocking a lot easier. I would return the unit. Hope this helps. Bill
1366806
is anyone getting the link for repair? i had my swivel cord tightened and haven't had a problem since, but would like the repair link if anyone is getting it.
844652
Return it if you can, if not, contact the manufacturer. Chance are it will be cheaper to replace than to repair.
753241
Mine arrived working and stopped after an hour:(. If the plug fits the Jack I would contact Amazon assuming it is broken. Amazon refunded my $ without even requiring me to ship back the broken mike. I would guess this happens often with this product:(
636490
I don't think it's worth the effort. It isn't a plug in cord so just take it to a repair shop or replace the unit.
1543177
I have this problem, too. At the moment I have a binder clip on the cord right below the jack that is doing the trick so it seems like its a problem with the wire. I wonder if a replacement cord would fix the problem?
1136238
Did you pull the cord hard enough? The first one I had we had to pull the cord really hard. I wound up exchanging it for another. The new one I received was much easier to pull.
1942964
Did you purchased it from Amazon? Go to "Your Account" then go to "Your Orders" find the invoice of the purchase and print it. Then you contact Monster directly and they will provide you with instructions on returning it. If you bought it elsewhere take it back to where you bought it with receipt and ask for a replacement. lol I remember the sales pitch at Guitar Center selling me one stating that I could simply walk in anytime and proceed to cut the end off in front of a salesperson and trade up for a new one. Nowadays they no longer carry this cord. Care to guess why? Rock on!
629224
I would call the company. I had a similar problem & I called the company & they sent me a new one. But I had to send a piece of the power cord back. I can't promise they would do the same but the customer service person I spoke to was very nice. So try it.
1625252
I had the same issue. I found this video on YouTube which helped me out. Be careful not to pull the cord too far when starting. I pulled my daughters pull start all the way out the first time. :) Good luck!!
1006148
I would buy a new cord, obviously connection is not strong and you do not want it cutting off when driving. Good luck.
353386
****This is a comment from the manufacturer****Hi Bernard-I'm so sorry to hear the unit failed. Plugable Technologies is the manufactuer of this unit. For assistance, please email support@plugable.com or visit http://plugable.com/supportWe provide a standard 1 year parts and labor warranty, and try our best to be flexible if something fails within a few weeks or months of warranty end dates- so please do contact us via one of the methods above and we'll be happy to assist.Best wishes-Jeff EverettPlugable Technologies
1134125
I had the same, waiting for the return email from CS. Mine snapped on the aluminum casing the joins the to black poles. It's a shame because the rest of the product has been solid, if they would have only gone with a thicker gauge on that connector. Going to ty coming up with a custom bind, maybe pvc, for the time being.
332144
Hey Bart, sorry to hear about the tragic end to your cord but there are two options. It sounds like it wasnt a warranty issue so you have two options. Contact the manufacturer who's info should be listed with the manual. But I would contact amazon because their customer service has always been outstanding when ever I've had to deal with them. See if they have any returns that may have had problems with the blanket but not the cord. Since its a return or "used" item you might be able to purchase it.
332143
I would try to find someone who can install a new universal type cord. Otherwise, I would try to contact the manufacturer. Perhaps they can sell or provide you with a new one.
1911929
How do I find out more? Same problem as others. Hate to replace with new unit if fix available.Any input welcome.Thanks,D.J.Cole
139893
Shoot the supplier an email. Worst case scenario: just buy a new one locally.