How do you open it up again? My boyfriend put it down in the fall and I can't figure out how to open it up.
1887389
Carefully and patiently. I have the same problem each spring, and begin by placing the center post in the holder. From there, I check the lines as I gently begin to push upward, adjusting any lines that have gotten around one of the arms. Lastly, I lock it in place and don't mess with it until fall, when it comes down again. Hope this helped.
1887390
It opens just like a regular umbrella. Find the button/ring, push on it & pull upwards to open it. Voila!
1887391
I am sorry you are having the problem. I use mine at least once a week, though didn't through much of winter. I take opposite ribs and pull out, which seems to get it started, then when comfortable raise it to the top pushing up on the ring around the post. I am really happy with mine and use it a lot. More questions? Please ask.
2078123
It took me a while to figure out how to open it , i forgot how you open it but i looked it up on youtube, it feels like ure gonna break it but force it and youll be good
2164492
When I received mine I could not open it either. I returned to Amazon immediately. I would call Amazon customer service for advice.
1990334
Mine isn't available to me right now....but if I remember correctly I just grabbed the inside bottom (where pet sits)in my palm and pulled up....then it just started to collapse....hope that helps.
1908425
There is a slide on the top. Just catch it with your nail and pull and it will open just enough to shake some out.
407933
You have to gently pry it open using a fingernail or similar small object. Here's a picture of the opened enclosure: http://d.pr/i/fNMS
874554
I was wondering the thing it looks like it can be replace however I'm not sure how to open it
131799
Dorothy, I had the same problem. Hold the bottom (bigger part) with your left hand and twist the part just above it with your right hand. Failing this, go to YouTube and see how is done there. This is how I managed to open mine. I hope this helps.
1504845
If you pull it apart, it should just pop open. Just watch out because it is quick and may pop you in the face.
2041134
Pull the metal top straight up from the plastic base. I had to play with it also to figure out!
1799495
I was able to open it just by pressing down on the back and lighting it up. I hope this helps.
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
51870
Press down with all of your force you can gather and maybe it will slide open. I had this problem also. I tried to reset my deffective machine by taking batteries out. This did not solve my problems. These machines are absolute junk. I cannot believe Amazon sells this dud. Boo to them also!
1978514
I cannot get mine to open either. Set it to TREE and then tried quite a few other nearby possibilities... Sending mine back. Bad directions or someone was feeling mischievous!
473286
I was totally unsuccessful in repairing the thing. I could reassemble it but the sections would not tighten into each other. So the stick collapses. If you can figure out how, please let me know - if I haven't thrown it out yet.
856537
Just check youtube on how to open it so you don't break it.It's very east once you get the hang of it.
1470732
Hello. Just raise the top until you hear a click, them you just fold the bottom into the top part. It was really easy once I figured it out.