My son received the Turret for his birthday.. the gurns do not close.. and the only thing is says is "preparing"...it does nothing else. HELP!!!
1858296
It must be defective because my son's turret works great and says multiple phrases.
1858297
What mine does when you turn the switch on is say, "Preparing...", then it beeps 8 times, repeating that sequence 4-5 times. It is then ready to detect motion.
1858298
Mine does this on starting ( maybe says preparing 7 times then goes into scan) there are two buttons on the back which over rides the side panels try pushing a couple times on the button,if no luck return for replacment. Mine works great hope I helped
1858299
It takes a LONG time before its done preparing. And you cant move it or pass by it as its in this preparing phase or itll take longer.
1858300
My son said it does that for the first five minutes, and then closes up until you walk by. There are buttons on the back that opens or closes it if it gets stuck. Does that help?
1858301
There are different settings to it, there is a switch on the back to change them. Now in the instructions there are actions you have to commit as well for the advanced settings...( turn it sidways and it does the firing blindly thing and says powering off, or if something hasn't crossed the sensor after a short time "are you still there?"). Make sure the sensor is clean as well....but make sure you leave it on for at least ten minutes because the ai is setting balance hit and continual motion ( ie fan would not set it off)... Hope this helps
1964998
The launch system (the button apparatus and wiring...they're yellow in the picture) don't work. You need to get replacements or have your own if you want these rockets to launch!
683835
Same problem here. Great toy, but it sure is fragile. Maybe take to a Hobby Shop? Haven't done it yet.
24641
The turrets track very well. This scope seems to hold zero better than some of my more expensive scopes. Good luck
22407
Yes, with a small allen wrench the turrets can be loosened, reset to zero and retightened.
1232526
There is a little switch underneath the hatch where the BBs are loaded. Check to see if that switch was accidentally turned to 'off'. If that doesn't work, there may be a jam in the gun mechanism and you may have to carefully take the tank apart to reach the gun.
352470
Im having the same problem and according to the reviews on this site...We are not alone. Ive tried saturating the heck out of um .. to a fine mist and no mater what they just dont seem to stick very well. Looks to me like it needs more work. There was some mention about placing it under a book to flatten the design? I dont know... to be honest the instructions that came with this thing, In my opinion were very lacking. If my 6 yr old son didnt just "HAVE TO HAVE IT!" I wouldnt have gone with this toy and I wont be recommending it to anyone else.
655590
Nothing can be done. Unfortunately you received a defective toy like i did. The only thing to be done is to return it. I didn't want to go thru that trouble and crossing my fingers I ordered a second set which came in good condition. I don't understand why the company doesn't make sure all the parts work before shipping.
788286
We have had the same problem. Ruined a coffee table and hardwood floors... Writing Hasbro and maybe returning a favorite toy....UPDATE: Contacted Hasbro via live chat on their website. Gave them the numbers from inside the legs and told them the issue. Also said others mentioned it on Amazon. They are replacing for free. They sent a prepaid envelope to send him back in so they can see the issue. I also had an issue with Bumblebee not closing all the way in vehicle mode. They are sending me a new one of that one as well without me having to return it.
1235411
I got the thing for my grandson actually. He has had no issues that I am aware of with the tracks. He does take care to keep them clean. On the other hand......The Chinese instructions with the firing mechanism......How do you get that to happen? He hasn't been able to shoot the thing. Have you?
51870
Press down with all of your force you can gather and maybe it will slide open. I had this problem also. I tried to reset my deffective machine by taking batteries out. This did not solve my problems. These machines are absolute junk. I cannot believe Amazon sells this dud. Boo to them also!
1040886
Yes. I just unscrewed the monocle and the turret came off with it. So it can be completely repositioned to the opposite side. I can't believe how nice these are for the money. You won't be disappointed.
2192972
On the side of the turret there is a set screw. remove that with the screwdriver and the turret will lift off, it fits snug and set to your desired position Sir.
515646
You've found out that yanking and jerking on the gun does no good. I rotate the gun nozzle around the zert and it releases on its own.
446751
Hello Kimberly, I wish I could help but my son's gun is not broken and he seems to enjoy playing with other kids. Therefore I do not know "where to see inside the gun" if I understand your question correctly. Sorry about that. Good luck.
1890009
Try aiming the blasters at different positions. I found that sticking them on per the directions didn't work. I found the best way is to point the shiny part of the blaster at the IR sensor. You may have to move it around a bit but this does work.
1439355
I think there is a repair kit you can get from blast zone...I think it also came with a little circle of material...try blast zone site