How long has yours lasted? We are currently getting ours installed and Best Buy tried talking us out of it, that is brand breaks almost immediately.
1886871
Mine last 4 days! Ridiculous! Never will I buy this brand again. Lesson learned.
1886872
We have had ours six months without problems. We don't use it a lot but do have five kids that "help" put in the DVDs etc. All seems well so far.
1886873
So far so good. Been installed in our car since August. I did read that some people said theirs broke after 2 plays.
411736
Mine went bad after 1 year. Maybe install, maybe product. Tear up whole floor? So we have no heat in floor. Dave
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
924284
I have the exact same problem and have yet to find a solution....and of course it started acting up the second I tossed the box and receipt. (I purchased from Best Buy so Im stuck with it)
273843
Not sure go to Best Buy and ask the installers there they should point you in the right direction thats what they did for me. I'm very happy wit the work they did as well. I hope that helps you out Sorry.
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
442058
I ordered mine from Best Buy last Friday - 6 days ago. Guess I was lucky enough to get one of the last. They didnt have it in stock at the store. It's suppose to be hand delivered by Best Buy tomorrow! I suppose I should have them unpack it and test it before they leave!!
2214095
After visiting Best Buy today, I have the same question...hoping to get an answer. Thanks for asking.
403123
We ran into the same problem.. I bought for my sister and she said she had hers for about the same amount of time and then it stopped working. I would go with a different brand if I were you!
1961272
Same thing happened to us. It worked great up until then. You'll have to replace it I think, at least that is what we did.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
1668624
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that.I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
1806660
Called Samsung but they weren't helpful....without an extended warranty, I'm out of luck. Only bright spot: It hasn't gotten worse. Now we're in the habit of turning on the TV, leaving for half an hour, and then coming back to it. It usually resolves by then...usually. But it's a big pain. Definitely never buying another Samsung. Let me know if you hear anything.
1847751
I got mine installed at best buy, they are authorized, warranty remains valid.
1973589
I am sorry but I have no idea why. I have had no problem with mine. only thing I can think of is was it properly installed.
1973441
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company. It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something else and they did get back with me. Maybe they might help but don't count on it!!