Hi, I bought this cooker in 2012 but my friend broke my inner pot. But other parts of the cooker are all fine. Could I buy another inner pot?
1852833
Yes! Aroma sells them through their website for $8. http://www.aroma-housewares.com/kitchen/appliances/replacement-results.html?line=Rice%20Cookers&sku=ARC-996
1798086
We have the cooker as do some of my friends and we all love it and use it often. If the water bubblers out you may be putting too much in. Also we purchased the more expensive cooker as the other one didn't work well.
626479
I'm not sure which part of the cooker that you are having difficulty with; however, when I have any issues with my rice cooker(s)...I simply buy a new one since they are so inexpensive and lasts me for years. If it is the glass cover that you are speaking of...then it is definitely cheaper to buy a new cooker since the covers are only a few dollars less. Check eBay.
1991726
I would try e-bay, because the manufacturer phone # does not provide service any more. I tried to buy an extra gasket because I know they eventually wear out, and was told when I called that they no longer supply parts, service, or help of any kind. This was about a year ago. If you are able to return the pressure cooker you might want to do that. If not you could disassemble it to sell the parts on e-bay. I need a gasket :). I hope Montel is hanging his head in shame over this, but most likely he's laughing his way to the bank and doesn't care.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
1752486
That is very sad that the glass pot broke. I have worried about the same thing happening each time I wash it as it seems so fragile. I wonder if you contacted Mr. Coffee directly if you could order a new replacement pot? I think that might be your best bet. Hope this helps!
1525825
Throw this crap away before you hurt yourself or family members. Obviously, you used it before and now need parts. You may not be that lucky this time. Throw it away or use it alternately to cook with and not as a pressure cooker. Good Luck..
2192359
We did not experience that issue with our cooker. However, we threw ours out after the handle broke off while transferring the cooker from the cooktop to the work surface. We think it is poorly made so not surprised to hear of your problem with it.
1382074
I found this info on the web. I don't know if it will help or not. I am curious, how long have you had your cooker and how often do you use it? I am wondering how long I might expect mine to last.Keystone Mfg. Co., Inc. 20 Norris StBuffalo NY 14207-2207 www.deni.com Email general company email Phone: (716)875-6680Fax: (716)875-6969TollFree: (800)336-4822
345905
Contact Hamilton Beach it check out eBay. Gd luck. We're on r second of these crockpot which we use 3-4 xs a week. First base died after 7 yrs of constant use. So, we bought another one.
535426
You can try to contact the manufacturer. I bought another one (instead of buying the inner pot). I use the "scratched up" inner pot for foods that I know will not stick. Try this link.http://www.maxi-matic.com/product.php?productid=206&cat;=80&page;=1
1983995
Well mine has a hairline crack too. I added more tap water to an already hot pot and it cracked halfway across the bottom. Yes they have replacement pots, but you have to buy the lid too. The replacements only come in sets. Depending on how long you have had the pot will depend on the price. They will give a certain percentage off depending on how many months you had the pot before it got damaged. My quote was $20.00 pot + $20.00 shipping. They also want a picture of your cracked pot. If you are extremely careful with this pot it makes great food, but the clay is delicate. Mine sits in my closet still cracked :( I just use other healthy cookware on the stovetop for now. Well mine has a hairline crack too. I added more tap water to an already hot pot and it cracked halfway across the bottom. Yes they have replacement pots, but you have to buy the lid too. The replacements only come in sets. Depending on how long you have had the pot will depend on the price. They will give a certain percentage off depending on how many months you had the pot before it got damaged. My quote was $20.00 pot + $20.00 shipping. They also want a picture of your cracked pot. If you are extremely careful with this pot it makes great food, but the clay is delicate. Mine sits in my... » Read More Well mine has a hairline crack too. I added more tap water to an already hot pot and it cracked halfway across the bottom. Yes they have replacement pots, but you have to buy the lid too. The replacements only come in sets. Depending on how long you have had the pot will depend on the price. They will give a certain percentage off depending on how many months you had the pot before it got damaged. My quote was $20.00 pot + $20.00 shipping. They also want a picture of your cracked pot. If you are extremely careful with this pot it makes great food, but the clay is delicate. Mine sits in my closet still cracked :( I just use other healthy cookware on the stovetop for now. « Show Less
1452245
Return it. I got mine in unbroken condition, and I've used it for over a year now and have had no problems whatsoever. I've read the reviews from others saying their pot arrived broken. I guess I lucked out with a gentle deliver person. I think the tea pot is great.
970567
You need to send it back to the manufacturer. http://www.calphalon.com/Product-Support/Pages/Warranty-Information.aspx They don;t make this pan anymore. They will send you a different pan.
422831
I think you'll need to buy a whole new part. I have had my Cuisinart for over 20 years and that is the first and only part I've had to replace. It is definitely worth the investment. Good luck. Lesley
1602969
NO! I just called Calphalon today for the same reason and they have DISCONTINUED this product. They can still sell you the whole slow cooker, but NOT the insert. I assume that pretty soon none of the parts will be available.
1404935
I don't think so because you are cooking with steam pressure. I can only say that I use mine 4 to 5 times a week and have owned it 6 months. The lining of the cooker and the pot itself are holding up well and its easy to use and makes very little noise as the old pressure cookers did and cuts it's self off with the timer.