How can we get the grey circle to rotate? It seem stuck.
1872336
not happy. Not much power to open anything with a serious seal. buy grandma some channel locks and forget about this
1872337
I haven't had that problem yet, but ours has already cracked at the top so we decided to quit using it. Half the time it was difficult to open certain jars especially plastic lids. I feel its not worth the money and I advise you to return it for a refund if you can.
1872338
When you press the top of the machine down so it encircles the jar' it should automatically turn.
1872339
When you press the top of the machine down so it encircles the jar' it should automatically turn .
1872340
I just press on the button on the top of the opener and it works. Has it worked for you before??
276875
i have the exact same issue, i have no idea what to do with the thumbscrew. If anyone knows how to set up the base, please respond.
1954095
Turn the knob around once or twice and end turning with the knob horizontal. It should feel like it snaps in place. Push the sliding button down a couple of times. Then enter code and turn main knob to the right. Hope that helps.
1832823
I couldn't figure it out either but I knew there must be a way so this last time I used it I layed all the layers flat and picked it up on the ends and gave it a hard twist in opposite directions and it flipped right together back in the circle. I was excited as it fit back into the mesh bag just like when it came.
1712970
Thank you, I had the same question! I kept turning and turning, and nothing. When I pushed it down and turned at the same time, it opened right away.
320827
When mine stopped working (would not rotate) I took it down to look at it to see if a wire came loose or something, I found nothing. It sat on my bench for about 5 days without touching it, I thought it was done but decided to try it one more time and it worked. I re-installed it and it's still working. I have no answers that would make sense but maybe you should try uninstalling it and let it set. I tried mine several times during the day with no results, it didn't work till I got back to it later. good luck.
773488
Hope you've figured it our by now (question was posted in 2009 and I'm answering in 2010) but in case you haven't..... the grey (or other color) "ring" rotates and then it will slide out when you press the button. It's an ingenious design- but maybe the ring should be another color since it blends with the design so well.
670904
Make sure you are turning to the right. It does not turn to the left. No buttons to push...just turn to the right.
1977243
Lol! U have 2 actually Push that circle part up in the middle. There's a video that shows u how, it's Really easy tho once u get it.
346237
Hey Drake,I took a look at mine and noticed two things;1. flip the horizontal cross member2. swap the left and right legsThat should do it.
2150193
Hello! The fan has a switch on it to manually change the direction of the rotation. If there is anything else we can help with, please let us know! Lighting and Locks 1-800-334-5804
1645451
Ours doesn't hover as well. It seems to want to do a circular motion when trying. Basically par for the course.
1758932
It should rotate automatically. When both of the ones I had quit turning, there was not an option to get it going again.
1161749
It just rotates. There are no options. I havent play with music yet but im pretty sure it doesn't beat with the music.
284727
Mine turns fairly lightly with my hand right out of the box. There are detents at each punch finger position, that holds it in position. Push harder. If that doesn't work, try lightly with pliers or another tool to free the wheel. You might have a bad one
2100505
Go into your settings under display make sure the auto rotate screen is checked and it should work.
802040
On the first try, I accidentally had the fork turned around backwards. Make sure it's facing the right direction (look at the decals). That was the only problem I had. Hope this works for you!