As of March 2014, I do not see replacement carafes on the Breville site. If the glass breaks, where can I find a new carafe?
1873251
I hope this will help you to solve your problem: to contact Breville consumer services, please send an email at askus@brevilleusa.com or call 1.866.BREVILLE (1.866.273.8455). Good luck and God bless you.
1873252
Call Breville and talk to a person. They have parts not listed on the site. Maybe carafe is one of them.
1873253
They do not replace the carafe or "jug" as it is referred to on the website. However, having just spoken to Breville customer support in the U.S. they will offer a discount on the purchase of a new tea maker. I was offered 40% off the price ($149 for a $249 product). This is essentially what I expected to pay for the replacement carafe as the base is a $95 part by itself so I am happy to be getting a new one for that price more than four years after getting my first one. Until my daughter dropped mine, it was working amazingly well.
1873254
Unfortunately you cannot replace the carafe. I believe due to the components being attached to the bottom makes the unit not serviceable. The extended warranty doesn't even cover the glass. :-(
1873255
Oh Boy! good question.... never thought of that. Guess I will have to reseach in case I need a replacement. Thanks for the question, sorry I was no help, but I DO LOVE this tea pot
1346076
Update - I searched their site a little differently and here it says the carafes are in stockhttp://www.hamiltonbeach.com/coffee-filters-and-carafes-replacement-carafe-88152.html
1546951
If you find this out please let me know! I have a chip in my carafe and would like to replace it.
1782647
I'm sorry to hear that you had a problem with your carafe. I know they sell these parts on Mr Coffee.com. I would also write to customer service and let them know what happened. Maybe they'll replace it for free. Good luck!
123157
A follow up on my last posting about the glass carafe imploding. I contacted Bonavita through their website, explained what happened and receive an email informing me a new replacement carafe was being shipped. Thank you Bonavita! it's a great coffee maker backed by a great customer support policy
1346074
I would suggest checking the manufacturer's website - if you go the page for this product, you can select parts & accessories that match the product. However, I just checked and they list the carafe as out of stock.
1546950
Maybe here: http://uk.russellhobbs.com/parts-accessories/coffee-maker-spares/
1346073
Update - I searched their site a little differently and here it says the carafes are in stock http://www.hamiltonbeach.com/coffee-filters-and-carafes-replacement-carafe-88152.html
1797952
Unfortunately as I learnt only this morning, the carafe does not separate from the holder. So if the glass shatters, it can't be replaced.
33223
There is a glass beaker replacement park that is listed as a universal replacement for the Grosche Madrid at a cost of $11.99. Some people purchase one at the same time; the metal encasement which is a very attractive feature also acts as some protection for the French press. While I've not ordered the replacement part it wouldn't be a bad idea if you are concerned about breakage.
239371
I can't find a replacement carafe. One may exist, but it's not easy to find one.
503
I too have been looking for a replacement, their next generation, but haven't found one! They are great coffee makers!
1219432
When I contacted B&D;'s customer service about replacing the carafe--it was cracked/chipped when we took it out of the box--they wouldn't replace it. I don't know, though, if they will sell a replacement. I'm so disappointed in this machine, I'm hoping the carafe will finally break so I can get something different!
643910
No we have no replacement carafes and I don't know if the warranty is still valid as I have no idea how long it was good for. Viking was purchased by another company thought, and I'm told they honor all warranties. The new company decided to get out of the small appliance business to focus on the large items.
447518
Good question. It is glass but I know of no replacement for it. It's a standard 10 cup carafe and I would think it wouldn't be that difficult to find one. By the way, I really enjoy this coffee maker, and would never go back to a percolator.
1644169
I need a replacement carafe for my Melitta MEM1B - it's black - please give any info you can.Thanks!
1448189
I don't know where replacement carafes can be purchased online. Our office however, has "two spare" carafes left over from a warranty replacement we received on the first coffee maker we purchased. If you can't find anything online, send me an email and I'll see if I can share a spare:) Vickie admin@wallace-associates.com