The other Olde Thompson peppermills have a lifetime guarantee. Is it just a typo that this this item does not show a lifetime guaranteee?
1884636
While I'm not 100% sure, I think I remember reading they offer the same full warranty when I got it. To make sure I would go to their website where you can either get the accurate info or send a note to their customer service dept.
1291062
The zassenhaus grinder has a 25 year warranty. Maybe before making a waraty claim you should check the following 1. Is yours a pepper grinder or a salt grinder? You can tell from a small letter on the upper nut. Make shure you put salt on the salt one and pepper on the one with the "p". 2. Some mills don't work propperly with large size grains. If this is the case try the mill with a smaller or just regular size of grain. 3. Try moving the set up on the dischrge side to the coarse side and see if it grinds. The step by step to finer. 6 is coarser 1 is finer. 4. Finnaly check if there are pepper grains in the grinder. ( it happened to me) specilly in the first load that comes with the grinder, it runs out quick and then one thinks that the mill does not work any more when it only needs a reload. 5. Try to make it work! You will enjoy the best pepper grinder arround... Regerds, a Happy user.
564395
I do not know if they have a lifetime guarantee but they actually came damage free and what I ordered. Unusual for Amazon. They do have a little odor to them but that is normal for bamboo. First time I am actually pleased with something I ordered from Amazon. Hope that helps. Just and FYI...you can get them cheaper, same product, at Sam's or Costco. I did see them after I purchased them - about $25 cheaper.
2272053
I've had mine since the 1990's along with a wonderful matching salt shaker (with adjustable holes for the salt to come out in fine, coarse and pour - it is no longer available, way too bad!). The set has been used daily and is totally reliable and fun to use. Unfortunately, I set the pepper mill on top of a hot stove while the broiler was in use and it partially melted the handle. While it still works, I am here to buy a new one - and have noticed the design has changed in shape. I hope the quality is the same.
656661
I bought mine last year and it did not, as best I recall. Took me a bit to understand what you were talking about. Anyway, great pepper mill, with tray or not! A year on and no regrets!
1829663
Yes, you have a manufacturers 5 year warrenty, but through Chef's you also have a lifetime warranty, so even when the manufacturer's warrenty runs out, we will re-issue you a new Waring Pro if whatever reason, or if you choose to be refunded in full after let's say 20 years of having the product, we would do so.
1208811
it looks like it's the same as it always has been:lifetime guarantee. i was able to exchange all the ratchets for working ones at the local sears... but it was still a pain in the butt
2201799
Yes, their website indicates a Lifetime Warranty. I contacted them via their website... so far I have not received a response.
1034122
I saw the same lifetime warranty in the instructions that came with mine. I'd definitely try contacting them to see what they say.
2212715
Their website says lifetime for the motor. I believe you have to register the product with their website.
1602281
Lifetime warranty. Don't know if they replace or fix, as I've had zero problems - works great!
1003525
this was a gift for my doughter, she lives overseas at this time. i don't know about the guarantee. i think you should contact the dealer/vendor.
1652139
Lifetime Warranty, Satisfaction is Guaranteed.Guaranteed to be free of defects in materials and workmanship for life. If this product ever requires service other than sharpening, just return it to us and we will replace it free of charge. Their web site is http://shop.workshoptools.com/product-p/15017050.htm
1347005
TYC indicates lifetime, but amazon would not replace a leaker. I just sent it back for an Amazon refund vs. replacment.
129530
It is suppose to have a lifetime warranty. You can go online and register it.
477718
Perry, Yes (99% sure - I'm at work and can't confirm until tonight). I too ordered big rolls (from Klingspor) and probably have a 2-lifetime supply. Haven't changed it yet but that outta be fun. Still love the machine and the under-cabinet storage for the rolls.Joe
1253318
Honestly, this mill has never "accidentally" opened in two years of use. There is no "click" but the action is positive and does not "wander". I know it was mentioned as "possibly opening in use", in a review somewhere but as you will find, that really will never happen unless one is a real genuine "klutz".