Can't get the filters out for cleaning..anyone?
1853837
They just need a little tug. I know its hard to get out sometimes. Find the center point of the panel and then pull at it, this ensures that the force is evenly applied so one corner isn't pushed up against the machine itself.
1562955
I ran into the same problem. With patience, and by turning it gently and carefully, I finally got it to come off. It helps to screw it on carefully, and evenly, however, it was often difficult to remove. I eventually got a different (slightly more expensive) filter and adapter ring. Good luck with it!
135834
Agreed . . . not so easy.Push a chopstick or something through a hole in the top. Aim at the center and push the filter fully forward.While doing this, use thumb and finger to squeeze filter together, and pull out.Hope this helps . . . .
1693093
It sounds like there is no suction. You may need to clean or replace the filters. That was my experience.
87742
Sorry to hear about your trouble, try to run it on max without the ion function on for 15~20 min after you clean the filters. Good luck
451776
Probably bolted on inside of filter canister. Disconnect hoses. Very easy to disassemble
1435898
I have found it difficult to remove the filter (even the Samsung filters). My filter is in the back right corner of the refrigerator, with a wine shelf in the way. I use a 'rubber husband' gripper to firmly hold the filter to turn it. Also, make sure you are turning it counter clockwise. As there is pressure in the water line, that also causes some resistance. I have never needed to do so, but you could shut off the water line to the refrigerator, drain some water from the water dispenser and see if that helps. Otherwise call Hulk Hogan to try to turn it.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
1726226
I had a lot of trouble also. The the inside filter has to have that extended plastic piece straight to the backBy the suction hole the top filter has to have the two extended pieces like ears to the left and right of the topRelease button. Good luck
1952327
It's probably a dirty filter. You can wash and dry them or buy a new ones for about $12 each (pre-canister and HEPA). Made a world of difference when I cleaned mine--wondered why it ran like doo-doo after 10 years since they're supposed to never lose suction. Apparently they aren't miracle machines--you do need to clean/replace the filters occasionally.
1537167
I use unbleached filters and throw them away. I don't use the permanent filter.
1386831
Have the same problem, too, but I just have one of those plastic grocery bags underneath (after taking the canister out, of course) and most just falls into the bag! That's the only filter I remove because it's washable & only know of 1 other filter, the hepa filter, but have never changed it... :o(
1742080
I would try to disasemble the cover and impeller and reasemble make sure all parts are on correctly and make sure to prime.it correctly,DO NOT plug in the filter until all air is out of the system. Good luck!! Hope this helps!!
1228144
change the removable filters from the wand the one that connects to tubing. Clean the wand tip with alcohol
2098463
You press open on top and remove the filters for cleaning (see cleaning instructions). When placing the filters back, the word "Front" faces you. While the filters are out, I use a damp cloth and carefully wipe the inside--be aware there is a wire inside. Gentle cleaning is key.
344057
Did you double check that the new filters are properly in place? I would take them out and put them in again. Otherwise, call the customer service number for assistance at 1-800-541-6645. I hope this helps.
927940
I don't know if you've tried, but when my filter was plugged in after cleaning and "didn't work" I looked down at the little fan thing on the left side, poked at it and it started right up. Something had jammed the fan....maybe try that. Otherwise, I found directly from the company to be the only way.