Aqua-Oleum is not a sealed product, so how do I make sure the product is authentic?
1889279
I've been ordering this product for about two years. There was only one time that the contents were different, and that was not ordered from Amazon.I gave the bottles away, because it was a non returnable order. After that, I always make it a point to order from Amazon. They are the most reliable, and yes, the contents are original. Remember, there are several different formulas for this treatment. Be sure you order the one of choice. I hope this answers your question.S.Beverly Hills, Ca.p.s. At a high-end salon, I paid $60.00 for the treatment, using the same product. Fortunately, I saw the bottle, and was able to buy it myself. I've been ordering this product for about two years. There was only one time that the contents were different, and that was not ordered from Amazon.I gave the bottles away, because it was a non returnable order. After that, I always make it a point to order from Amazon. They are the most reliable, and yes, the contents are original. Remember, there are several different formulas for this treatment. Be sure you order the one of choice. I hope this answers your question.S.Beverly Hills, Ca.p.s. At a high-end salon, I paid $60.00 for the... » Read More I've been ordering this product for about two years. There was only one time that the contents were different, and that was not ordered from Amazon.I gave the bottles away, because it was a non returnable order. After that, I always make it a point to order from Amazon. They are the most reliable, and yes, the contents are original. Remember, there are several different formulas for this treatment. Be sure you order the one of choice. I hope this answers your question.S.Beverly Hills, Ca.p.s. At a high-end salon, I paid $60.00 for the treatment, using the same product. Fortunately, I saw the bottle, and was able to buy it myself. « Show Less
1889280
Every time i brought from amazon was really good and authentic I prefer those that came in boxes
1889281
Every time i brought from amazon was really good and authenticI prefer those that came in boxes
1889282
Honestly, I was concerned too when I bought this product. However I took a chance and it's amazing. It's the exact product that my hair dresser was using and charging me $30 per treatment for. The salons always tell you not to buy online because it prevents them form making money by marking up the prices so high. I believe there probably some false products out there but in this case I was 100% satisfied and I will buy it again. It was also very easy for me to apply myself. I completely endorse it:)
1792438
You don't. And I found a disclaimer which says the sender of these products cannot attest to the authenticity. I bought it, and was very disappointed. I wouldn't recommend buying these items on-line.
1472884
Mine wasn't sealed. And the face mud like you would buy from glamglow wasn't even the same. The jar that I recieved wasn't even filled completely.
992861
I'm not really sure how to tell. I usually just go by all the reviews and make sure the seller has a really good rating. I always look up the product on their website and try to check out the pictures and packaging. The packaging must be sealed.
515070
Bottles are sealed and not tampered. Of course they will tell you not to buy from online sites because they loose money (and commissions too), think about it! Yes, there are some goofs here and there that try to be slick but amazon is pretty good dealing with those cases. When you order make sure is from a trusted seller, check and read the feedbacks, it will help!
737745
If you item came wrapped in cellophane, then you received a authentic product. Sometimes, the manufacturer has a bad batch and a few don't smell the same. All of our merchandise comes directly from the manufacturer. I suggest you exchange it for another bottle.
1116321
The bottle that I received appeared to be genuine. However, it leaked in the packaging and half the a bottle of product was lost. The seller refused to issue a refund because I was unable to send a picture of the half empty bottle and oil stained box. It's a good product, but there are more affordable products in the market that are just as good, if not better.
328996
There is no seal and no box. The item came just as it appears in a padded envelope. Really no way to tell if it is legitimate or not but I have been using it with great results and no issues. Hope this helps!
1019747
Dear Valued Customer,Thank you for shopping with us!First of all, I did not mean to be condescending, if you felt that way, I apologize about that.This product is absolutely not an old product, we recently purchased from OPI, and this product was ordered within our current order list with OPI.The reason why I said that way was because a few customers have had same problems with bubbles and wrinkles, but problem was solved when theywent to the local nail shop. I am not quite sure if I could give you any suggestions beside that. Sorry about that.Thank you! Dear Valued Customer,Thank you for shopping with us!First of all, I did not mean to be condescending, if you felt that way, I apologize about that.This product is absolutely not an old product, we recently purchased from OPI, and this product was ordered within our current order list with OPI.The reason why I said that way was because a few customers have had same problems with bubbles and wrinkles, but problem was solved when theywent to the local nail shop. I am not quite sure if I could give you any suggestions beside that.... » Read More Dear Valued Customer,Thank you for shopping with us!First of all, I did not mean to be condescending, if you felt that way, I apologize about that.This product is absolutely not an old product, we recently purchased from OPI, and this product was ordered within our current order list with OPI.The reason why I said that way was because a few customers have had same problems with bubbles and wrinkles, but problem was solved when theywent to the local nail shop. I am not quite sure if I could give you any suggestions beside that. Sorry about that.Thank you! « Show Less
429769
Buy directly from Amazon & not a 3rd party seller. That's the only way to be sure it's genuine.
124034
Yes, It is authentic. It comes wrapped in plastic, not in a box like the container I bought from the manufacturer
1344301
Maybe you got a knock-off. I don't know why it came in a clear container, mine came as pictured. I would contact seller and asked why, and I'd ask as for a replacement. Did it work? Did you try it? Sometimes packageing runs out; so they were probably doing what they could to get it to you. If its the same company, they are good as far as i know. ive used their product several time. but not sure. Mahalo. Happy Grow Lucky!
1398680
Do not use this product if been opened. I would be concerned cause I don't really trust ebay.. People that sell their things usally comes broken , or used not like new...Honestly, I would throw the bottle away or make a complain because if you get an infection or something, and you don't have proof who it came from, then that's a big issue. I would just recommend you bying this product here cause it actually comes from the ISO Company...
419315
It is NOT certified, it looks like it was bottled in someones home, could be canola oil, who knows? I'm trying to return mine. Not at all what I had expected.
1134352
It's not sealed per say, it should have an inner plastic lid that sits on top of the lotion (which is thrown out before use). The cream should be more beige than pink. If you thinks it's defected, definitely send it back!!
1438363
Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house according to online maps. Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house... » Read More Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house according to online maps. « Show Less
1941757
These are Drop Shipped as are most of our products, direct from the Distributor. I was waiting for some answers from them on other issues today but they never did get back to me. So did it come in just a plain corrugated box or in some other manufacturers packaging? I can't imagine, as large and respected as this distributor is that they would ship anything but the genuine article. Maybe it had something to do with the shipping container and the fit. If you just received it and think that it is not genuine or you may want it replaced, do not use it for now if you have any reason to think it might be returned. I won't be able to reach them now until Monday and if need be I can have them call you to explain. I really don't think there are any knock offs or other brands of that product but we can ask them. Are there any other product numbers, embossed markings that may indicate the brand? There is an SKU for it but I don't know if it is embedded in the material or not. Let me know if you want me to continue to verify this and I will get with them and then back to you or have them contact you. Thanks, Bob Sex-Trix