where can I get a replacement pump? went bad after 1 summer.
1890116
I would guess Hudson. You have to totally drain the water out of the pump before storing it for the winter. If you look at the pump, you may see the manufacturers name and Google that. Northerntool.com may have it.
1890117
Mine also failed in a few months, possibly because I failed to rinse after using. I called Hudson customer service, and admitted to never rinsing. They were very nice and sent me a free replacement. It was very difficult to install. My husband did it; he's very handy and it took quite awhile. After another two months or so, the on/off switch failed and I gave up and threw it all away.
1890118
I'd try going to the Hudson website. However, be sure to ask if the pump is made to use the chemicals you are using. They told me that it is not intended to be used for herbicides like Roundup.
39892
I had to replace the spare parts on mine after about 6 months of very heavy use. It's also good to have a spare parts kit on hand just in case anything happens. Not fun to be stranded without a functioning pump! Loved this pump. It served me well for a year of heavy use and is still going strong.
938994
Just pull hard. We got a replacement pump. The replacement lasted 2 months then stopped working. We just broke down and bought a pump at Home Depot.
1988093
Yes there are replacement pumps available. Go to http://www.pioneerpet.com/ProductDetail.jsp?LISTID=800002BE-1283442648 cost $18.99. You may also want to watch-- http://www.youtube.com/watch?v=TYyTFv_u3Sw here they show you how to properly clean the pump. Improper cleaning shortens the life of the pump. the video is simple and clear. GOOD LUCK
1617663
I've had the same problem...and sorry to tell you I was told by the company they don't sell replacement pumps for these. I wasn't able to find a different brand pump to fit either.
1352469
I believe you can purchase a replacement pump at any pet shop that sells fish tanks. I would take the pump with you and show it to the salesperson and I believe they can match it.
687544
My name is April and I am in Customer Service and will be more than happy to help resolve your problem.I see you are having an issue with your pump. Please contact me at 800-545-1344 Ext 5200 or email me at aallen@kollerenterprises.com.If my voice mail picks up it means I am helping another customer but your call is important to us so be assured I will return your call, be sure to leave me your phone number.
2051713
tried to purchase a new switch from the pump maker, but they do not sell repair parts. this is a way for them to make more money for the company by forcing you to purchase a new pump if you feel you need it. do not care how they back the product.
1092945
Hi, we ran into similar issue with this pump - the Philips service center here in Singapore was very helpful and confirmed the unit has global warranty as long as you have your receipts/invoice in place. For us they repaired it and loaned the unit till they could order and deliver a new one to us. The new exchange unit took 2+ weeks to arrive.
1525018
The one I purchased broke, the compressor where the pump was located carcked.
799905
I clean mine in hot water and use pipe cleaners, but there's a cleaning kit. Try replacing the power supply, that's what failed on my pump.
1648662
Apparently air got in pump. Had to constantly shut off and purge system. Again this was with unit ten years ago. Eventually trashed unit didn't try to fix it.
2057220
Nothing else is needed, but the pump didn't last had to purchase a different one
1476038
We had the same problem with the cover, also the pump only lasted a year and the outlet valves where you can turn the water off to replace the filter stopped working as well. Pain in the butt to change filter with water gushing out.
373483
You could put the pump in a large bucket or garbage can filled with water and recirculate the water. If that doesn't work for you you can always call 888-7827483 and press 1 for technical support.
506675
either the hose has stopped up or the pump has gone out. mine only lasted 14 months went back to a bissel
1195332
Hi Jeff. I went to the Grundfos site to find replacement pumps for the part number in your question and your pump could not be found. What "type" of pump is yours? For example: UP15-42F. Without knowing what your needs are I really can't answer your question. I would recommend going to the Grundfos site to find a replacement that will fit your situation.