Ink Clogging on Pinnacle Pro901 Just curious as I'm leaning to buying this printer....if the printer sits for a length of time does the ink clog up the print heads? I had this problem with my Epson printer, and had to run the cleaning utility over and over by the time I was done, used up half my ink before I was even ready to print. Ink Clogging on Pinnacle Pro901 Just curious as I'm leaning to buying this printer....if the printer sits for a length of time does the ink clog up the print heads? I had this problem with my... » Read More Ink Clogging on Pinnacle Pro901 Just curious as I'm leaning to buying this printer....if the printer sits for a length of time does the ink clog up the print heads? I had this problem with my Epson printer, and had to run the cleaning utility over and over by the time I was done, used up half my ink before I was even ready to print. « Show Less
1888033
THE print head problem still exists. I would not buy this printer again. Mine failed after 2 weeks.
1888034
Check my review .... I have rated it 2 stars. Yes the printerhead does clog the ink. It seems there is an issue with their printheads and Lexmark is aware of this. They shipped me a new printhead stating that they have fixed the quality issues with the older batches (but some of the printers in stock and in stores may still have the bad batch of printheads). They have not issued a recall on the printheads or printers.
1197160
Yes, the ink does clog, and no number of deep cleaning utilities will clear it up. The clogs ruined the printhead on my 901 before one cartridge was fully used. I waited a month for the replacement printhead. I have attempted to order a second printhead to hold in inventory, but Lexmark now refuses to sell the printheads. I was given no explanation and no hope that another replacement printhead part 14N1339(series 100) will ever be available for sale. Yet, they continue to sell these things.
1888035
After 9 months printer would start printer red stripes on black only docs, cleaned printhead, soon other problems started. Talked to live rep chat, are sending me new printhead for free. Now that's service!
1888036
Lexmark Pinnacle Pro901 All-in-One PrinterWithin one month of first use early in May 2011 had a problem with light vertical lines running thru pictures printed from an sd card. Customer service was thru customer chat with a rep who did not quite understand the problem,(maybe because English is their 2nd language), but after a while they understood, and suggested of their own violition sending me new print head and all new ink cartridges. A Pretty Good Experience!
1888037
I have had my Lexmark sit for about 10-12 days over the holidays and then earlier this week must have printed about 50 pages. No issues at all. Woke up from sleep, no clogging nothing of the sort. My initial problems with the printheads have not reoccurred.
1888038
I have no had this sprinter for less than a year . I have had to get a new print head once. The latest problem was with the black ink cartridge. I showed 50% left but wouldn't print. I tried cleaning the print head and then tried deep cleaning the print head. I wound up replacing the black cartridge and the Cyan and Magenta because they ran out during cleaning process. I cannot recommend this printer.
1888039
2 months after purchase my black ink went streaky and wouldn't clear up no matter what I tried. I contacted Lexmark via online chat and they agreed to replace the printhead. One word of caution--they will make you exhaust every possible solution before they replace it, so have all available purchase and machine info ready. They will also try to send you a free ink first, saying it is a bad cartridge. If you can get through all of this, and have a half hour to spend, you can get a new printhead.
1888040
Great experience with Lexmark customer service. I told them I was getting blue smears with Pro901. They did not make me run through print head cleaning while on the phone or anything. They just took my contact info and are shipped a free replacement print head. They will also include a web link by email to update firmware on the printer to reduce the chance of running into this issue again. They will send return shipping label to return old print head. Total time on phone was 14 minutes including 2 minute wait time.
1888041
I just bought my pro901 and the printhead is clogging....and now the printer wont work
2198866
The print head is probably clogged. Google it, and you will find directions on how to remove it and clean it. Do NOT use the maintance feature. It will clog it more. Good luck
1163577
This won't really answer your question but rather a suggestion. As maintenance I suggest cleaning the print head using the option menu on the printer. By using this non OEM ink you would save enough over the lifetime to buy another down the road with the savings but my experience so far has been great. Print quality even to print photos is amazing.
1741923
How old is the unit? When you call Epson, they are going to ask you to use the printer utility to clean printer nozzles and the heads and it uses up a ton of ink. They will walk you through it, but that is what happened to ours and they sent us a replacement (it was a refurb), it did the same thing, and they sent us a brand new one. I would insist on a new one if it comes down to getting a replacement.
194672
The cartridges work great, but I have found the ink clogs my heads. I found a different supplier with ink that does not clog my print heads and produces accurate color. Inkproducts, with a .com at the end. If you put in a website amazon deletes it.
362863
This box catches ink when the printer cleans it's print heads. Don't replace unless instructed to do so. My printer needed a new maintence box after about four rounds of ink, but also had a catastrophic failure of the yellow ink print head at the same time. Yellow ink everywhere.
1936026
I don't recall if I had any issues like that or not. I'm an IT guy/computer nerd anyway so if I did, I fixed it immediately. With that said, I would recommend turning your printer off and then back on. Even try some different things like putting old cartridges in when printer is on and then turn it off, pull cartridges out and replace the new cartridges just before turning the printer back on. Make sure that any tape that may have been on the bottom of the cartridges is also removed. You'd be surprised how many people forget that. One thing to look at also, if the problem persists, is to check the settings on the actual printer and look at the ink level. If the ink level is showing that everything is full, as it should be, then the printer is at least detecting things that far. Hope this little bit will help, if not feel free to post back. If you end up having to post back, let us k ow what you be tried, and the specific issue you're having. This way I, or someone else, can give more accurate advice to further troubleshoot the issue. :)
748334
I thought the same way before, and my wife was really mad at me for using this product. After I refilled my cartridge, everything prints out well. My computer did say that the printer is using a cartridge is not genuine. However, that was a minor problem since I just wipe the ink off the cartridges (Maybe it was blocking the microscanner). So I have refilled twice so far and it has been over 4 months, and nothing negative had happened. It works great so far. I print a lot too.
804099
If the cartridge works properly. My last cartridge did not print the top of the picture and when I put in a new cartridge it did the same thing. However, I'm not sure that something did not happen internally to the "printer dock" so I have just set it aside for now.
1285357
I have not had any issues with clogs, but do not know if they will effect the life of my printer.
1887855
Same happend to me this ink clogged my print heads, only way to fix it you need to take the print head s apart and clean them with the right products, look in youtube I believe there is a link about how to repair. I just went and bought another printer
341743
this is an old issue with epson printers. it is the printer - not the cartridge - which decides when it is empty. because third party cartridges often hold more ink, they appear to be defective. what you should try to compare is the page count. are you getting the same number of pages?
796090
Prinr Head is probably clogged, Excess ink pads probably soaked to the max. Theese are not easily repaired by the end user. Taake to a printer repair shop they will soak the print head in solvent and replace the ink pads. usually costs about $40.00
1545647
I understand your concern, that was my concern when I bought these almost 2 years ago. These are fantastic! I have not had any issues with clogged heads or printing quality issues. I print here and there 10-15 pages/week average. I have refilled 2 of the color cartridges but the amount of ink the cartridge hold will last a very long time. Like I said in my first review I think the color quality is better than OEM Epson inks. Hope this helped, plus if you do have any questions Ink Owl is very quick to offer help to resolve the issue.
872007
I just got my printer a week ago. It sucks ink like a pig! I just printed a print ink report and only after 177 prints, mostly black and white copies, I am on my third set of all color cartridges. I weighed one of them, there was only one tenth of an ounce of ink in the yellow cart! That is $120 an ounce for each cartridge! HELP! I am looking for ways to save color ink. Can I turn off color for general internet web site printing? Does it take more ink to print borderless prints? Anyone else have this problem? I hate to take it back and get my old Epson back. bob
579104
Its to funny that you'd say that about compatible replacement cartridges. I have a small Canon i560 printer and used compatible cartridges in it - since then, no matter that I've since replaced them with Canon cartridges - it prints 2 brownish lines at the end of the page. Pretty aggravating - have tried everything to fix this - looks like the only fix there is is to buy a new printer - would you buy the Pro 9000 again if you had it to do over.
995406
It probably will for a short period until you replace the color cartridge but long use without all cartridges will probably damage the printer. Even when setting your preference to print only black it uses a little of the color cartridge per Epson. I recommend contracting Epson for exact information. I have not run into this situation since mine is still new. Good luck.