I own this bottle but the cap does not work anymore. There is any chance to buy a new cap without the bottle?
1168696
I looked for just the cap, that was my problem. I couldn't find one. I settled for a whole new bottle but you end up with extra pieces. Sorry.
1168697
Don't know. Happened to me, too, and I tossed it. I prefer Contiguo now. Doesn't leak, top is dishwasher safe (bottom, too) and it lasts a long time.
533960
Mine did as well. I tried emailing the company, but never got a response. Not even sure if it went to the right people. Got a great new glass bottle at target, and less $$. Still hasn't broken.
1790002
I can't be of much help...my daughter said that she just took the cap off with no problem and used it. She has since lost the marker, so I can't check it out for you. Maybe you got a bum marker? Sorry!
647853
Hi Jen, With our product, the seal is on the outside of the bottle on the cap. There is not a seal on the inside of the bottle. There is extra padding in the cap that can appear like a seal, but no seal under the cap. Your bottles sounds like they are normal. Please let us know if you have any other questions. You can contact us via email through Amazon or via phone at 800-913-2116 and we'll be happy to help in any way we can. Thanks, Health Plus Prime Team
1309637
Look for your lost cap. I don't think you can find one that will fit. It will last for many, many years without the cap. USB connectors are very forgiving.
1889999
I did disassemble mine to wash it. Have you tried soaking it in some hot bleach water? (Just a cap full should do the trick)
1243569
No; the cap used is much larger. I personally have not seen compatible caps from cheap disposable bottles.
1327342
Yes. My cap broke right from the start. I found another cap to fit but noticed it leaked a tad when shaken so I added a piece of saran wrap over bottle spout, then put lid on over the wrap. it worked well.
1742585
Stanley may have gotten a bad bottle, but I also get the impression that he is a sad, lonely, bitter, spiteful, unhappy human being and he has my sympathy.I have had mine for going on four years. It is really amazing how well they work. I have given half-dozen or so as gifts, and everyone loves them. I see them everywhere now too.Getting to the point, I checked hydroflask.com, and regrettably it looks like they are no longer making the sport cap. I don't like them, but mom uses the one on her 'flask daily and loves it. I think we should encourage them to bring them back, don't you?
1649961
Yes, there most definitely should be a seal around the cap. If you received one that was not, please contact us for a free replacement bottle. We'll ship it out expedited, free of charge.
1740315
There is a 53mm replacement screw on cap available through amazon. Its $5.20 with free shipping. The reusable caps i purchased from amazon only worked by pressing onto the lid. The screw cap part would not fit on my water bottle, which i also purchased from walmart.
1656193
ive had mine for a few months now. i just used it again about a week ago and it worked just fine. bit i keep mine stored the same way the bottles came with that little plastic cap then the regular cap over and tighten it a bit. i think the key is making sure the cap is on tight so no air can ruin the liquid.
1279585
Hi there, the supplier's website sells the replacement filter which costs just as much as the actual bottle so might as well get another new bottle. I hope AMAZON will sell the replacement filter soon.
694769
I haven't found anywhere that sell the caps for the older version of the thermos. I just taped my old one with aluminum tape and it still works but not as well as the new one. Thanks
1882250
Contact the Miller Manufacturing Company, maker of the product. You may contact them through their webpage, here: http://www.miller-mfg.com/ . You could also use a small cork or the cap from another small bottle. Additionly, Pharmacies usually carry small empty cosmetic bottles in their cosmetic/makeup sections.
40129
Your best bet to get the cap replaced is to contact the manufacturer directly.
786433
The 2alarm cap is not a child-proof cap - it is an anti-theft device, and should have been removed by the cashier at the point of purchase. It requires a magnetic key to release the lock. I would either take it back to where you bought it (with the receipt) and ask them to remove it, or hacksaw the bottle open and transfer the contents to a new jar. Ridiculous? I agree, but that's the world we live in.