does this case take forever to charge? i charge the case every night and the battery won't light up past the first two lights. please help
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
1884207
I used the cord that came with it to charge both the phone and battery at the same time. I usually did this at night and both were charged within a few hours. You may have a defective one, unless you still get a full charge or 2 out of the battery pack with only 2 lights working. I am sorry I don't have a good answer for you.
1884208
My daughter has it and she says it only takes about 4 hours to charge. Maybe you got a bad one?
1884209
I've never had any trouble charging it. It takes a little longer, but not overnight. I would check with the manufacturer if I were you.
1884210
Beth, I use mine at work and is connected to my phone for 8 hours. It has charged fully each time I use it. I've not noticed how long it takes as I keep it connected. Hope this helps
1884211
Well mines didn't , as long as you used the charger that it came with it should be charging properly . When I tried to use another usb it started to charge slow.
853574
Only have it in there when it needs it. Try to get the battery level as low as you can. It shouldn't take more than a 4 hours to charge. Mine usually takes 2-3 hours.
2066938
I let mine charge overnight and have had no problem. I don't know how long I can go without charging
482214
Mine holds it's charge for a couple of days. You must have a faulty battery as mine has been awesome (touch wood)Did you charge it right up at first? After that should not stay on charger for longer than 4 hours.
515791
No, never had that issue. After mine is fully charged, I can use it nightly for about 15 min. walking my dog, and it stays charged for 5-7 nights.
1333418
I usually plug it in overnight. I think it takes a few hours to charge. It depends on how low the battery is when you charge it.
4133
Did you fully charge it overnight before attempting to charge your kindle? Odd that it doesn't charge your Kindle. Is it drained afterwards or is there still juice in the battery to charge another device after it stops? IIRC, the 3-4blue lights on top are the charge-capacity indicators
448192
Hi Catherine, It really depends on why your battery is not holding it's charge. You may want to consider replacing the battery so that you will get the full benefits of the Halo battery case. Please feel free to contact Battery World directly if you have any further questions or concerns. Have a great day! Regards, Battery World
367880
Well... The first day I had it it stayed lit for almost 9 hours. The next time after charging for days I only got 2-3 hours. Now it won't light at all. I suspect I got a bad battery. But I thought I would put it out in case I was not alone.
203207
Its partially true. Mine takes around a little under 3 hours. For me that's ok since I have mine set aside the bed. At night I just drop it on the charger and I know I got it right when the green light comes on. Before I struggled trying to plug it in, especially when I was lying down and the light was off...lol
356197
I think that the charging stops when has reached a full charge. I have charged batteries overnight and don't see any harm knowing that the batteries reached full charge sometime during the night.
415214
You can charge it with the case on. I charge it every night with the case still on. There is an open space on the bottom.
1409240
I always charge the battery in the night time. It usually takes eight hours to get fully charged.
1623726
Not sure. I let it charge over night but am not sure if it takes that long to really charge it. Sorry
1280922
I only takes a couple of hours for mine to charge. Sounds like your charger or battery is faulty.
635312
Most likely, you need to charge it longer. It does take a while for both the external battery and the phone battery to charge. Make sure to charge the case while the iPhone is in it as well. If that doesn't work, then take the iPhone out of the case, and download the app associated with the case to check on the actually battery percentage. The lights may not be functioning correctly, but the battery could be. Good luck!!
936882
make sure you have the battery in the charger in the right direction, I ha mine pluged in overnight. The battery stays charged for a long time