sprayer doesn't close off, tried cleaning but still not. Both of us are handicap and love the long hose. any suggestions? thank you
1886839
The head broke off from the hose fairly quickly after purchase. Not a good product as I see it from my experience.
1886840
take off main shower head, connect long hose to your inlet pipe. turn on with your main. the pressure may clean your sprayer. don't forget on/off on the sprayer. GOOD LUCK
1886841
Send it back! There were no working problems with ours. Shut off fine with arthritic hands. It sure helped after the hip surgery.
1991957
Look in the center of the spray adjustment wheel. There should be a screw. Try tightening it and that may stop your problems with it leaking.
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.
2263564
I'm not totally sure what that is, but the hose doesn't retract automatically, if that is what you are asking. It stays pulled out until you place the sprayer end back into the faucet stand. I haven't found that to be a problem; maneuvers well.
1329550
Your hose is pinched or blocked. There is not enough pressure from the barrel to push water through any type of sprayer.
1139315
My hose sprayer works when my diverter is not in use. Did your sprayer work before attaching the diverter? Perhaps the mechanism inside of the faucet, that diverts water to the hose sprayer, broke?? Maybe it is just coincidental that it happened after attaching the diverter?? Sorry I can't be more helpful.
2253452
I,m having the same problem with the trigger. A lot of time it won't spray and I take the solution tank out and put it back in and then it works. I had a smaller Bissell cleaner and loved it, but I'm not very happy with this one. I don't have the box that it came in. If I did I would send it back. Trying to decide if I want to get a different one.
1040190
You need to attach the gravity ball on the sprayer house underneath the sink. It's heavy enough to pull back or retract the sprayer. Make sure you mark the hoes after pulling the sprayer the length you want out, then attach the gravity ball (2 pieces that snaps on around the hose). FYI- I used the old gravity ball as well to retract the sprayergood luck
1608675
Make sure that the hose snaps in place. If it doesn't snap in place check o make sure the plastic pieces that snap the hose in place aren't broken. I don't believe this is a common problem, its never happened to me. Good luck.
1548819
I have been having the same problem. I was thinking it was missing a part on the end of the nozzle that the attachments attach to, if that makes sense. Good to know others have got it to work. I'll keep trying.
1639533
Look closely - this is addressed in the instructions - has something to do with dismounting the hose reel and setting it on its' side and cycling it, as I remember it. Also, maybe you could try to pull out more hose and try again. Short hose pulls are under less tension.
1940820
I have had some trouble like you described. I cured mine by shorting the hose. The directions give some hints along that line.
904345
Sounds like the hose isn't securely fastened into the slot. Make sure you turn it, and it sort of 'clicks' into place. Otherwise, I would guess a defective product?
958341
How long have you had it maybe you can return it. I have had mine for six months use it a lot and sprayer works great
1098432
Maybe the hose is too long? Mine will curl up in a circle sometimes when I put hose up wrapped up but if I stretch it out straight it seems to help.
1631537
Sorry Francina, but I agree with Blake and Bill. I took mine apart and spent hours trying to get the Jeannie back in the bottle, and I'm pretty handy and persistent. Finally gave up, and wrote to FrontGate (the catalogue I bought it from) and they simply replace it. It's the type of repair that you need five hands for (and little hands at that) to hold everything together to get to fit back in the casing. I saved the hose, but recycled everything else. Good luck (HJGoetze@aol.com)
1766166
I don't have that problem. When you extend the hose you do need to seat the nozzle by hand. Love the faucet, hate the soap dispenser.