We have had this monitor for about a year and a half and the turn on/off switch is acting up and only works 50 %. Anyone else have this issue?
1884118
For us, the on/off switch required us to hold it down for an increasing amount of time before ceasing to function altogether.
1884119
I've had this unit for over 3 years and never had a complaint. However, for the past 3 weeks or so the power switch became increasingly hard to turn on/off. This weekend, I went to turn the unit on and heard a faint snap sound. When I shook the monitor, there was something rattling inside. When I opened the unit up, the super tiny power switch had broken off the motherboard inside. It still worked if I held it in place, but wouldn't stay together. So...now I have to replace it with the newer model since the MBP36 is discontinued. The MBP36S doesn't pair with my current camera either.
1884120
yes. same thing happened on ours. on and off switch working 50% of the time! we have had it for 14 months. system was great but now is unreliable. i have to buy something else.
1884121
This just happened to my monitor and my unit is about 18 months old as well. We were holding it down to turn on/off and then just last night the power button stopped working completely. HAs anyone had any luck getting Motorola to help if the unit is out of warranty?
1884122
Our parent unit power switch just failed too! Ours is just over 1.5 years old as well. Now I'm browsing these questions to see if anyone has found some solution... Sounds like a product defect.
1884123
We've had it for about 11 months and are somewhere between where you are and the commenter below is. It was working sometimes, then all of a sudden the parent monitor unit just stopped working
1534971
Mine works great and has for months with daily use. Have you tried hooking it up to unswitched power to see if it powers up at all? Otherwise sounds like a defect to me.
565678
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms. Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.
1330866
Unless your hitting a button your not doing anything wrong.the whole system Turning completely off? Or just the screen. If it's the screen go to your settings and fix sleep timer. If the whole system is shutting down send it back. You've figured out that it's junk. I bought my daughter this for her birthday and 2 weeks later it started having problems. Screen going out. Running slow etc. Mine was refurbished though. So I thought that was the problem but apparently not. Because many are complaining about the same problem you are having and I had. Good luck to you.
1445582
We've not had that problem (yet). My only thought is the internal sensitivity element and the sensitivity button are not making a connection. It may be necessary to open the monitor to determine if something has come loose. Sorry I couldn't be of more help.
1594537
Ivan had a legitimate question Cliff with a sarcastic answer from you. My monitor has the same problem and is worthless at this point. If we figure it out I will fairly rate this product. Our security system is a high test system and not from the big box stores.
1207879
Very similar issue: flickering problem on this 55 inch. This all began about 24 months after purchase. Does anyone have a solution other than calling a service technician and paying for the repair yourself?
726953
Mine too, after about a year. Seems to be common for this TV. Mine could not be cost effectively repaired.
2137548
Mine stopped working as well. It lasted for about 6 months. Sometimes it decides to turn on. When it does, after some time, it flickers on and off and then shuts off completely.I have a second one, that's just as old, that is working perfectly fine.... for now.
1821522
Every time I'd turn the screen on it would be perfect, then after about 5 seconds the entire screen would become a dead pixel. The PCB going bad is apparently a common issue with these monitors. I told the seller about the issue and they paid to have it shipped back to them, no hassle. Got another one and it's perfect, no dead pixels.
1513021
just call the manufacture(google it) and they will tell you what to do. I had mine over a year and the piece that connects the monitor to the charger broke inside. I called them, they told me to send them the old one and within 2 weeks I had a new one waiting for me at my door.
552969
I haven't had any problems with mine, but I did have a similar problem with another model and this is how it started before the whole screen went dark. I had a technician come by. He said it was the mother board and that he would fix it but he couldn't guarantee it wouldn't happen again. He said that it's best to replace the mother board, and if you have to do that you might as well buy another tv. I took a chance and he fixed the problem temporarily, then it died, so I threw it away and bought this LG. I've had it since July 2013 and it's worked fine. Mine is the same model in a 50-inch. I did buy the 5 year warranty just in case since it's new technology. With these smart tvs it's best to get the warranty because you never know. If it's still under warranty, you should return it and have them replace it before your warranty expires because once the mother board gives out it's too expensive to fix and you're better off buying another tv.
2050416
The first monitor we had the sound did not turn off all the way, but I think it was just a bad monitor, we had to return it for another reason the replacement was bad too, but the third and final one (the one we have now) works great and the sound turns all the way off.
1772794
There might be something wrong with the monitor, on mine, I have two of them. I see the post on the main monitor using the HDMI cable and when I switch the cable to the other second monitor I see the post happen there also. These monitors, I don't really have a lot good to say about them. I have not had one last more than 6 months. You SHOULD be able to see the post, even when the monitor is in sleep mode it should wake up fast enough to get that initial screen. Both of my monitors do.
1282222
I don't recall without looking for the paperwork. My original monitor like this from when my son was an infant with seizures (12 yrs ago) was much better than the newer ones. The one I bought last year, I had to have replaced 2 times (within the first 3 wks) because of issues with it. A buzzing coming from the adapter plug and no picture after only using it 12 hrs. Just a flat line across the screen. The 2nd one - the volume wasn't loud enough and the picture wasn't clear at all. Plus there's no handle like the old one to easily carry it from room to room. There's no on/off dial like the last one that also controlled volume. The first one you could easily dial the volume and/or turn it right off. With this new one, you have to hold a button in until all the lights light up to turn it on. The volume is a different button to push. Also, when you unplug it and move it to a different room - the old one would turn on as soon as you plugged it back in. This one you have to push the button and wait for the lights to all light up. Oddly, when you wait for the lights to light up. To turn on - they have to change to red. When turning off - green. Common sense you would think to turn it "on" to make it "go" the lights would turn "green". Which means should be "red" for "stop" and "off". Just a few quirky things that bother me about the newer model. Sometimes if something works well, don't tweak it, right?
2048766
Never (using this monitor since 6-13). Do you have a message on the screen when this happens - "no xx input," etc.? Check cables.
2062992
We have issues with it working all the time too. We'll be watching something and all of a sudden the screen goes black. We unplug everything and reconnect everything and it usually works than. Sometimes we end up having to do this multi times and just end up trying another time. Very frustrating!