Is there a trick to get it to work? We have tried everything and it will not turn on. Worked about two months ago??
1358285
It sounds like the base, cup and lid aren't connected properly. If they aren't, it won't run. Make sure they are aligned properly, if it don't run, do it all over. I guess it is one of those safety features. Mine did that about a month ago, then I got it to work! Good luck, I sure hope I was able to help you. :)
1358286
I have never had trouble with this food chopper. I did try out another brand where the slow speed button would not work. I returned it and got the KitchenAid. All IU can suggest is to make sure the plastic cover and base are tightly twisted on.
1358287
I just know that it has to be seated properly with the handle facing you, then the lid hooked in tightly. The lid has 2 latches but only one of them hooks correctly in the front above the handle. We had to fiddle with it awhile to figure out the correct setup.
530398
Sometimes when I first got it I had to flip the switch a few times to get it to turn on but no problems since then. It may not be super high quality but works great for me so far. I wouldn't worry. Return it if it doesn't work! Good luck
764020
have you tried resetting it? This happened to me and I pushed the reset button and it started working again. I cannot remember for sure where the reset button is exactly but I know it is in the instructions.
1625643
Hi - I also purchased this tablet for my granddaughter for Christmas....2 weeks later it won't turn on. I have written to the seller and they have graciously provided me info to return it for an exchange. It worked wonderfully for the 2 weeks so I am hoping a replacement will resolve the problem. Hope this helps.
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
124754
No, mine is working fine. And I use it all the time. I hope you can get it working well. Good luck.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
1846485
we could not get it to work at all... couldn't get refund because it was more than 30 days old
14295
Ours wouldn't work when it arrived. We got our money back though. Good luck.
678412
We honestly never got it to work :( Hopefully someone else can give you some more enlightening advice!
2181444
Yes mine stopped working about 2 months after buying it also, I bought it from Costco, so I just returned it.
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.