I installed this and now the 'Alert' light stays on all the time. Do I have a defective unit? Using it with a passport x65 professional series
1862782
I had this issue before, and when asked a friend who had installed he same wire he said his does the same, however, and after 4 months my wire gave out and stopped working... when i got the replacement, the red (alert) light stayed off and only the green light is on unless there is a real alert. So I am not 100% sure if it is defective, but the red light should come on only when there is an alert.
1862783
Work good but only problem you have to update or pay to the Companie to work good cable is a good tool, if you don't do updates gives to you fake alerts and you done with police !!!!
1862784
I had this issue before, and when asked a friend who had installed he same wire he said his does the same, however, and after 4 months my wire gave out and stopped working... when i got the replacement, the red (alert) light stayed off and only the green light is on unless there is a real alert.So I am not 100% sure if it is defective, but the red light should come on only when there is an alert.
1970830
The indicator light seems to have a slight delay when all connected. It does not light when put into the power outlet alone. Be sure it is securely plugged into the cord that goes to the battery. Make sure that the cord is well connected to the battery as that connection is sometimes "stiff", but positive when it makes the connection. If, after all of this, the indicator light does not go on then suspect the charger or the battery. I would bet on the battery as there is not much to wear out on the charger. I had to buy them in this order when we were given our powerwheel. It has worked well for several months since then. The indicator light seems to have a slight delay when all connected. It does not light when put into the power outlet alone. Be sure it is securely plugged into the cord that goes to the battery. Make sure that the cord is well connected to the battery as that connection is sometimes "stiff", but positive when it makes the connection. If, after all of this, the indicator light does not go on then suspect the charger or the battery. I would bet on the battery as there is not much to wear out on the charger. I had to buy them in this order when we were given our powerwheel. It has... » Read More The indicator light seems to have a slight delay when all connected. It does not light when put into the power outlet alone. Be sure it is securely plugged into the cord that goes to the battery. Make sure that the cord is well connected to the battery as that connection is sometimes "stiff", but positive when it makes the connection. If, after all of this, the indicator light does not go on then suspect the charger or the battery. I would bet on the battery as there is not much to wear out on the charger. I had to buy them in this order when we were given our powerwheel. It has worked well for several months since then. « Show Less
1593215
Don't know if this will help but before you installed did you lay it in full sun for the day so it was sure to get a full charge? I am assuming you installed in a sunny location. If "yes" to these it sounds like it is defective. Return or exchange it. My mom's has been up for over two years in a partially sunny location is is still working. Good luck.
942371
I believe that there is a pretty significant time delay built into these things. They are not "instant ON" and "instant OFF". I think I would put black electrical tape over the sensor, then wait for a bit after you energize it to give it time to "decide" that it should switch on. If it doesn't come on 5 minutes or less, I'd guess that it has failed. If that's the case, the manufacturer likely owes you a new one!
1519582
The sensor light does not stay on after movement or motion stops. I never timed it, but it goes off after a couple of seconds. Your batteries will last. I haven't replaced mine yet and i still give it 5 stars.
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
1147788
Hi Julie,I have the quasar md pro and the light is only suppose to stay on 3 minutes and then beep and go off. You may have a defective one. I woul call the company next week and ask for a new one.
497298
I agree with the first two answers; if you are sure the battery is fresh ( confirm with meter or another light), the polarity is correct, and the cap is tight, then you probably were one of the few to get a defective one. The switch, a solder connection, or the LED/driver assembly could be bad.
1698608
I had to replace one a few years ago. I believe I reset it so many times that the reset failed to function properly. I read Hippie Bob's suggestion and wish I had tried that before I discarded the original sensor. Good luck .
1716703
By the way, Leo ...... my red light does "blink" after somone has "passed by". It does NOT just stay on constantly. I wasn't sure if yours was actually "blinking" or just staying on constantly. Ed
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
2051949
All i did was make sure the light was on with all pixels lighting and plugged into a wall outlet. The light went out and began to chage. Once I pulled the light from the outlet it automatically goes on - which I think replicates its use in a power failure. Hope this helps...
344817
Hi , mine is working very well . I put to charge , the light is off when is charged . I'm using mine 6 months and bought more 3 . Maybe yours came with something wrong
1431052
I'm also having the same issue with 2 888LM's keeping the lights on constantly. They didn't seem to do it when first installed but nowall the time. I'm wondering if they get more sensitive during colder temperatures.I've turned the motion detection off for now unfortunately.
2277196
My husband said that shortly after installing ours did that and we just turned off for ten minutes, then it worked okay. He did re-check the timer setting and that was okay. So might need to check and make sure its on a time to go off. If it set for a long time till it goes off then that might be the cause.
2127650
The red light on mine comes on everytime I "plug" it in to the wall. I would say it is defective. Try several sockets to check for sure.
1785226
I am assuming that even if there is a light it might not alert properly. I originally purchased the item so that I could have contact between the floors of our house. The intercoms did NOT work and I returned them.