I ordered this and it says "box 3 of 3" on the outside. Before I open, is there just one box? Or did I not receive the other two?
1853116
There should be three. The heating unit comes separately and the console pieces were in two separate boxes.
1853117
When I ordered it it came in three boxes. But they may have shipped yours differently. I would open it and see and if it's not all there then call the company and let them know u only received one box.
1853118
as I remember it, the fireplace comes in one box and the wooden part of the cabinet comes into boxes so it sounds like you're missing two boxes.
1279806
I did receive 3. You should contact the vendor, if you were supposed to get 3.
263090
The box I bought for a 125 GPH unit had three, but the box was clearly marked as a 'Three Pack.'
1537095
That's odd; mine came with 3, including a small one. I'd check with Amazon as to what happened to the other two.
1205233
I have gotten several orders through Subscribe and Save. They were all 4 boxes. Hope this helps, Ramona Radsick
1213216
I'm so sorry. I don't have any boxes at the moment, so don't know how many are in a box. But they're the best anywhere, in my humble opinion!
752683
I ordered and received six units, two in each of three boxes. You probably received only two of the three boxes
851201
I only got 2!!I had to do a return, they thought it was a fulfillment or warehouse issue but I don't think so if someone else only got 2 - I haven't written any kind of review yet.
1470887
We got 2 and they were in 1 box. They are each in their own plastic wrap though. Hope that helps!
1039253
I received one item in the box. I believe this is just to show different angles. ;)
1156530
If I remember correctly there are three boxes in total. I believe one of my boxes arrived a day later than the other two but if it's much longer than that I would definitely call
1749782
The reason I believe that it is one box of 100 individual packs is that I received just one box. Perhpas a further search will give more options. Best of luck to you.Mike H.
863755
Scott When did you end up receiving your other box? I got ONE but not the other :/
1427278
I only received one with my purchase. I saw a posting where the person said they received two but, I figured that was a shipping error not that they should have gotten two.
1874094
Mine came with three of them. I think extra ones are available to order right off the manufacturer's website though if you need more.
1410898
You get 1 box. I'm not sure why there is a picture of 6 that is not correct.
625481
You really want to pay attention to these posts because I ordereded one and have never used it. Until today I didn't remember what it was called and all you're going to get is a little flat box. You might even want to print out what these people have to say so you have some idea what to do with it when you get yours.