I'm finding it very difficult to feed the line for the pull-out back into the base, even when we put a weight on it - Am I missing something? - Thanks
1873456
I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a... » Read More I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. « Show Less
1873457
One of two things you should check... first is the weight rubbing on something when it goes in or goes out? Related to this is there a twist in how the hose enters end exits the hole; and secondly do you have the weight adjusted to the right position that it pulls itself back in (you can move it up and down until you find the right position for your taste.)
1873458
Make sure the weight is secured high enough and the line is not too long where the weight is not being utilized. You could always buy another weight and add it to the line to provide more pull back.
1117196
celeste, i've not had any problems with the line feed; in fact, i've not had any problems , to date, with this machine. if you are considering the purchase of this item i strongly advise that you read the operating manual before using it so that all bases get covered. john
58023
Raymond is absolutely right but on mine I didn't find it overwhelmingly difficult but some force is needed to get the owing in the gun. Basically, the threaded collar is not designed long enough to engage and pull the hose into the gun, you kinda have to push the hose in a bit yourself first.
1877673
Sometimes the line does not feed for me. What I found out is that there is a black button on the feed line housing. Push in on the button while pulling on the trimmer line to advance. It works for me.
94330
The connections are a bit loose; my suggestion would be to keep the heavy hose propped up by putting something under it. It seems to me the weight of the hose causes the ends to experience too much stress. Also, I try to minimize the slack by keeping the hose as short as possible. Don't extend it out unless you have to. Hope that helps.
1638330
My auto-feed wont work either, I tried several times to get it to advance the line, I'm guessing its just broken. I have to stop what I am doing and press the button near the spool every few feet. I'm going to give it a better look tonight but I think I made a mistake with this purchase.
1816910
Hi Helena, I guess theres no trick...too much of muscle power.. I had this problem, i somehow forced it into the base and it is stuck forever now i guess the two side bars went inside the middle one is out...but its locked
1413
I have found it is more of a technique issue as opposed to a brute strength issue. I can pop it off in under a second...but I've gotten used to doing it. Just practice doing a "press & pull", it'll smooth out!
1895279
I struggled with it too (all pieces are heavy). My solution was, instead of trying to screw the poll in, I kept the poll steady and span the marble base the opposite way which snapped on pretty easy. Getting help from someone else should make it easier too. Hope this helps.
2075358
Lol you need to apply a lot of force to pull it back get an arrow release to make it easier or bring down the lbs pressure
184699
Thanks for your post - I just tried it now and it works! I had always thought it would break if I force it up because it seemed to be really stuck. But since you described how to do it I was more confident, and it now works! thanks again
1733994
It was very difficult to do. The only thing I found that seemed to help that was to do 2 opposite corners first. Even doing that I had a hard time. I think they want it to be tight. Hope this helps.
560790
It's not easy to pull it up from the outer container. but you have to pull hard straight up.
899700
It ia a bit of a pain.Cut the edge of the paper roll. Then push it in as far as you can but make sure the edges don't curl. While holding it in push the feed button.Good luck.
1624255
I've had one for several years. I never could figure out how to load line in correctly. I ended up getting an aftermarket attachment at Lowes. Shakespeare ugly head I believe it's called.
2148315
Pull the band (using its finger-hole) that circles the top of the container. It's a very difficult pull; I've had to have my husband do it for me, and he has often used tools to get it started.
1472365
My experience is that the self feeding typically works as intended. I have found that some spools will have the line wrapped very tight and the "helix" design allows the line to get wedged together in the spool. Unspooling and respooling a couple of feet seems to fix that issue for me.