Instruct: Classify the given Amazon review into its appropriate rating category
Query: dirty box

I bought this as a Christmas gift for my friend and the design on the box is really pretty (I got the cherry blossom one), however there's some dirty, black strips on the box that really ruined the picture and I had to use eraser to kinda make them lighter (impossible to completely remove them without damage the box) and the inside of the box there's loose tea leaves everywhere... If I just got it for myself then these should be no problem, however, as this is a gift for someone...I think they should do a better job at least keep the box clean and maybe secure the tea leaves inside the small tea box better :((