Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Could not get WinXP to recognize the drive

I bought this from another vendor for $30 less than amazon, but would probably have been better off not buying anything at all. I could not get WinXP to recognize the drive on an IBM T41 laptop. This laptop has a USB 1.0 connection, but it should still work, just slowly.It works perfectly on my Win2K desktop, but the purpose of buying this was to allow me to back up my laptop... I haven't been able to get in touch with customer support, so I'm not really a very satisfied customer.