Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good product...not perfect

This laptop cooler does a good job overall. It is wide enough and provides a stable platform. The fans are virtually silent due to the low rpm's. However, this is also the cooler's biggest shortcoming. The fans just don't provide much airflow. This product would be much better if it had multiple speeds. It does provide decent cooling, and for most people will be enough to provide the relief they are looking for. Another caveat, if you are planning to move this cooler around much, it is quite heavy and most people will find it cumbersome. The cooler is well-built and works as advertized. It just falls short of being a great product.