Instruct: Classify Amazon reviews into positive or negative sentiment
Query: We have been robbed by Troy-Bilt

My trimmer broke the first time I used it. We took it to an authorized dealer and it is still there (May - November - gardening season). The dealer - Lebanon Lawn Center, in Lebanon, TN, remarked "That's what you get for buying online." He claims that Troy-Bilt will not accept the Amazon receipt for repair. I am worried that we will never see it again. We sent them the money and we have no trimmer. We also puchased the edger and the tiller attachment that haven't seen the light of day. Too bad we can't rate zero stars. Way too much hassle!