Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cooler laptop but not to the desired level

This product does cool down my laptop but not to the point where you would expect it to be. My laptop's internal fan still comes on because certain areas of my laptop are still overheated. I can feel that the top of my notebook is still overheated even while the fans are running. Also if positioned even slightly off, the fans rub against the bottom of my laptop and start to make a grinding sound. It seems that this laptop is for smaller notebooks possibly because mine is 15" but the advertisement says anything from 12"-17". If I could do it over, I would have bought a different one. Definitely not recommended.