Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great customer service !!

I was originaly quite disappointed as I had ordered this for my son for college and as stated by another review, the product I received was NOT the color presented in picture. We got a solid lilac purple organizer and not the shown white with blue trim. Needless to say, my son had no interest in this and wanted me to return it. I emailed the company regarding the issue and I received a response the next day and the product was quickly replaced with one of our choice, just a few days later. Now, that is incredible customer service and worth passing on... keep up the GREAT WORK !!!