Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unreasonable repair policy

I owned mine for 13 months (one month past warranty) when it scrambled it's messages. It probably was less than 13 months, but I procrastinated. At any rate, the repair cost quoted, with shipping, was $10 less than the original purchase price. After telephoning twice, e-mailing the same, Actron wouldn't budge. Half that might have worked for me, but not full price.In other words, it works for a year and then they want you to buy a new one. I will be looking elsewhere.