Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unreliable

After ten months of ownership I can agree with everyone that this tv has a spectacular picture, when there is a picture. Replaced once under warranty, repaired once more and now broken again for the third time. Quality control is clearly not an issue with these people. Customer service works well after you get though to them, assuming you get through at all. Save your money until you can afford a set from one of the big names, they cannot afford reviews like this, apparently Syntax could not care less.