Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NOT WORTH IT!!!

We are on our second camera. Both cameras were faulty causing movies to be trapped inside and lost FOREVER. The customer service is SLOW and ineffective. It takes days to get a call returned and the problem still doen't get fixed. We would not reccommend going with this brand; not sure if the company is just too small or just don't care. Either way, the customer loses. We will be going with a nationally known company for qaulity equipment and better customer service from now on.