Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very nice look if you can get one that isn't broken

I have been trying to get a matching pair of these bookshelves, however, only one out of three has arrived undamaged. This item is packaged very poorly for shipping and all three arrived in very poor condition. The last one arrived w/ nearly every piece broken! Amazon is now refusing to ship another replacement since this is an ongoing problem. Now I can't finish the pair and am stuck w/ only one useable bookshelf. My recommendation would be to only purchase this item in a store and if it isn't available, then don't bother.