Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Failed after 2 days

After installation, the scanner worked very well for about 2 days. The next time I tried to use it the Epson Scan program would not load - a flashing red symbol appeared on the task bar. Epson Customer Service advised me to remore and reinstall Epson Scan. This did not solve the problem. I then installed the scanner on a different computer and it also failed after 1 day. It appears to be a scanner problem and I am trying to obtain warranty service on the scanner.