Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I am dumbfounded by postive reviews for the Flip Switch

The Belkin Flip Switch (for all its models) are baddly designed. Most units will fail to work within a couple of months and there is no customer service. I wonder if the people that gave the Flip Switch a postive review would do so after a couple of months?Just read the reviews for the other models (no need me to add thing more) - you would think this is the worst product ever made.I tried to contack Belkin with no results. Their website says to email a specific address that in turn directs you to a non-existant webpage. Only course of action is to send a letter.