Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor customer service!

Computer is inadequate,and customer service is extremely poor!!! After spending hours (at least 3)and multiple calls,taking my computer apart with tech assistance over the phone, requesting a postage paid box to send computer back to be repaired, my issues have NOT been resolved. Warranty is still in place, and 2 nights ago, I was on hold for 2 hours in order speak to a supervisor and then they disconnected me. I won't buy an HP again...