Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I don't get the hype

I have had this mixer for several years. Purchased it on sale thinking I lucked out. Like the other low ratings, the paddles don't reach the bottom or near enough to the sides. I'm constantly stopping it, "dropping the bowl" so I can get into it, because you can't while it is running, to scrape down the sides. I too have given up half way through to mix by hand. The enamel chips off the sides of the paddle after some minor use. I called kitchen aid and they said I could purchase another paddle for $14.95 + $6.95 S/H. Are you kidding? While accessing the model number for teh rep, I turned the machine on it's side only for it to leak some sort of brown motor fluid/oil on my floor. I'd rather have my Mom's old Sunbeam any day.