Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very poor support: no driver on Internet

We bought DS330 to record interviews for our radio program. While the recorder workes reasonably well, I've run into big problems trying to copy the data onto PC. I was filling in for our regular technician. I was given the recorder with a cable and craddle and expected it to work with the computer. No such luck. The driver for the recorder control wasn't recognized. I searched the Internet, but the Olympus Web site has only updates that require the original software to be installed. But the original CD was misplaced and I don't have it!I understand Olympus doesn't want to give away an "advanced" sound editing software, but why the basic driver is not freely available? I got used to the idea that all the basic drivers for hardware devices can be easily downloaded. Beware! Olympus thinks differently.