Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Leaks water all over!

I bought this iron about six months ago. Recently, I noticed that my iron is sitting in a puddle of water in my cupboard every time I go to use it. I decided to do some searching online and I found that this must be a common problem with the Rowenta Focus. Today, I got my gumption up and called Rowenta's customer service number. I explained to the representative that I wasn't that crazy about mailing my iron to another state for repair because I need my iron. He rudely said, "Well, what do you expect us to do?" I was shocked! I hung up and am left sad and soggy. :o(