Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing after all the hype

This little modem, was supposed to be jewel of the dial-up modem range. Capable of handling the new v.92 standard among other things.Plugging in was not point and click, and drivers needed to be installed first. After which i unsuccessfully got the thing working with my isp.eventually after much sweat and altering of the myriad of settings - which makes it difficult to navigate, time consuming and unless you're a techie, useless - got connected at 12 kb/s. I checked the line, and computer settings, but no luck at increasing the bandwidth.The hype of such a modem has gone to the heads of its maker - it doesn't work properly, and needs to be corrected.All in all it was a shocking disappointment. On the positive side, the fax part of the modem works beautifully with no hassle whatsoever - how strange?