Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Shipment not packed with sufficient dry ice

I wanted to surprise my Son in New York with Tom & Jerry mix from Wisconsin. This item comes from a company called WisconsinMade. When I ordered I was told it would be packed to last the week-end should my Son be away. I was told that it would be. Shipping was $26.00. It was room temp when he picked it up on Sunday night, and had to be destroyed. Wisconsinmade offers a "100% satisfaction guarantee", but all they would do was pick up the shipping charge and I would have to pay for the mix again. I would recommend that this item be ordered ONLY if you have absolute control of recipients time schedule.