Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Toaster that can't toast ( or won't )

Frankly, I don't get all the good reviews unless I got a lemon.After 4 push-down toast cycles my English muffins where always dried out but still not toasted.There are no visible heating coils inside, they must be behind metal walls.That means it's not a radiant toaster but some sort of convection toaster.As a retired Electrical Engineer let me point out that doesn't work for making toast.I sent it back for a refund.