Instruct: Classify the given Amazon review into its appropriate rating category
Query: Ok product, excellent customer service

This works fine for what we need it for, hanging on the pack-n-play, to organize diapers. However, the mesh pocket on the side that I use to store a couple extra outfits has ripped after only a couple of weeks. It’s not like I stored something heavy or sharp in there. A little disappointed with the quality and durability. However, after posting this review, I received a new one free of charge. I will try that one out and update my review if it works. Maybe the first one I received was just a dud. I’m willing to give it a second try.