Instruct: Classify the given Amazon review into its appropriate rating category
Query: Horrible Packaging!

The desk itself is ok. Good for the money. Easy to assemble. The packaging, however, was horrible. The box arrived with both ends open and parts of the desk hanging out. I opened the package the rest of the way and it looked like nothing missing, so I put it together. Because of the shoddy packaging, there were serious dings and dents in a couple of places. I'm keeping the desk because I need it and don't want to wait for another -but am quite unhappy to have a brand new desk with dents and dings.