Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Purchase Experience

I wish I had known that even though I paid over $60.00 for "Expedited Shipping" .... it didn't necessarily mean that the item would be shipped quickly. I placed my order on a Thursday. My order didn't ship until the middle of the following week. When I contacted the vendor, he blamed it on Amazon. Although the vendor did give me an $18.00 credit, it was still a disappointing experience.The product itself, the Walker W1000 Clarity High Frequency Enhancing Telephone, is an above-average product. It comfortably amplifies voices to a comfortable level for people with mild to moderate hearing loss. You can adjust the volume higher or lower depending on the voice volume of the person speaking at the other end of the telephone. People without hearing loss can also comfortably use this phone; they simply do not engage the volume boost feature. I am happy with this phone, and I am going to buy another one.....but not through this particular vendor!