Instruct: Classify Amazon reviews into positive or negative sentiment
Query: disappointed

...My new Kitchenaid makes scraping the sides impossible until I first turn it off, unlock it and tilt mixer up. I have used the whisk attachment and because of the hump in the bottom of the bowl realized that scraping is necessary unless you want to leave unmixed product in the "well" surrounding the hump. I was mixing cake batter. I also had a hard time adding eggs while it was mixing, per the instructions, the bowl and whisk too close to permit adding eggs without dripping on the outside of the bowl. Now I have to, again, turn off the mixer, unlock it, tilt it and start again in reverse-place it back down, lock it, turn it on. What is the solution to avoid paying a hefty price for a product we have not used before? ...