Instruct: Classify Amazon reviews into positive or negative sentiment
Query: terrible product...do not buy!

As many others have already stated...this pitcher is the worst ever. The lid just sits on top of the pitcher; never actually snapping on. So, when you go to pour water, the lid falls off unless you hold it on with your free hand. Not only that, but the pitcher almost always drips! I contacted Brita and they sent me a replacement lid. Too bad the replacement lid is exactly the same. I wish they would send me a check for not only the cost of the pitcher, but compensation for frustration and time wasted. LOL