Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Broken

Had to cut the window slide to fit our average size window. Keep in mind when it gets to 95 degrees or higher you can only use one hose so the dual hose is no longer efficient. Right off the bat the compressor kicked on and right off about every 30 minutes or when I loved it. Now I am trying to return it for another unit and Amazon is having some technicalities with shipping them and no one can order any. We have a heat wave here on the east coast, well over 100 degrees, paid $450 dollars for a broken unit and we can't even get a replacement. As of right now I would not recommnend