Instruct: Classify Amazon reviews into positive or negative sentiment
Query: La Pavoni Stradivari 8-cup

This machine was a great disappointment. I got this to replace a 70's Pavoni Europiccola that simply wore out. From the beginning the first cup of espresso is cold, unless you go though a ritual to get it hotter. The manufacturer said this was just the way it is now designed.Then I noticed that after using it, there was a puddle of water underneath. La Pavoni sent me to Thomas Cara in San Francisco, and said he was their representative. HE curtly said he was NOT their representative. But he described a defect in the Stradivari design - the heating element is made of stainless steel and the bottom fixture is brass - so they cool at different rates and frequently leak like mine was doing. So there is no good fix for this $800 espresso maker.Thankfully, Amazon has been very responsive in taking the unit back, and I expect a full refund. That part was easy.La Pavoni ESW-8 Stradavari 8-Cup Espresso Machine, Chrome with Wood Handles