Instruct: Classify Amazon reviews into positive or negative sentiment
Query: On My Third One...

It's hit or miss with this phone. When it works it's great. My first one lasted less than one year with minimal use; just one of 8 phones in our home. Second phone came DOA, hard to get dial tone like many others describe. I keep buying them and returning them until I can shake this lemon (I refuse to get stuck with a lousy service situation of mailing it away for repair etc.). Hopefully three is a charm. I will never buy another Panasonic phone. They should simply replace bad phones instead of trying to stick people with garbage and losing customers forever. Bad business.