Instruct: Classify Amazon reviews into positive or negative sentiment
Query: you sent me an old un-fresh product

This product is not freshThe capsules are hard and even thought they are supposed to be chewable they are dry and hardI've used this product many times and the capsules should be soft and chewy, oily and liquidy when bit intoThe ones in this delivered order are hard and dryPlease send me a new and fresh bottleThank you