Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Printer & File sharing

Broadband sharing is excellent and it did not take more than a minute to get going. The router was also bought so we could share the color printer and the laser printer attached locally on two separate computers(One upstairs and other downstairs) I could print only once from the downstairs computers to the upstairs computer. But after the boot up next day I am losing the connectivity. I have tried to assign static IP addresses to the computer - but no luck. And when I ask Netgear for support -- they say I have to pay per incident charges!!! their CS really [is bad]!!!