Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great product - Very bad package for shipment

1. I bought 3, only 1 arrived with all the parts. The packaging ruptures in transit apparently spilling the contents across the UPS warehouse.2. Had 2 replacements sent ... they too ruptured rendering neither unit usable. Sent them back.3. Then I talk to India for awhile trying to explain things.4. Then I get a replacement order for 1 ... not 2. The unit was complete!5. I'm hopelessly wrapped up now in the Amazon return purgatory, I think I'll be paying for 4 or 5 as I tried to return 2 units in one shipment. Do not do this. Return any item one for one. Do not try to save UPS $$$ you will not get credit as Amazon logs the return based on UPS labels.Anyway, I highly recommend the product for stability on a 14" band saw and a shaper. I hope to get the 3rd unit shipped after I get out of return purgatory, but by that time I'll probably have paid for 4 or 5.