Instruct: Classify the given Amazon review into its appropriate rating category
Query: Not as easy to install as it’s made out to be.

Was not easy to install...the door sensor particularly. Instructions were all over the place. The app crashes and is not intuitive. For some reason the door has been opening randomly?? Couldn’t figure out how to set a max open timer. I mean it works kinda, but not reliable or well designed. Very disappointed.