Instruct: Classify the given Amazon review into its appropriate rating category
Query: Damaged Fire pit and missing parts

I really like the look of this product and the price but unfortunately I have not had a chance to use it yet. The box came with damaged parts and missing screws. I reached out to the company and they responded very quickly and I'm now waiting for the new parts. We were really looking forward to using this before it got too cold, I guess that will not happen. Once I receive everything and the fire pit is working I will update my review.