Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Stopped working after two years

We used this product successfully for two Northern California (damp) winters. This winter, after we took it out of storage (in its original box, as recommended by the manufacturer), it has basically stopped working. The fan operates but it no longer pulls any water out of the air. I've noticed that the coils in the back seem to be freezing up. Customer service was no help. From my Internet research, this seems to be a common problem for these units, a problem with the compressor that is too expensive to fix. I would have given this a high rating in the first two years, but a product this expensive should not fail so quickly. Don't buy this unless you want to buy something that will prematurely become a worthless piece of junk.