Instruct: Classify the given Amazon review into its appropriate rating category
Query: Buyer be aware! It barely Works with iPhone XS Max.

This product supposed to work with iPhone XS Max, but not so much. Designers failed to calculate the size of the protective case. It’s a hustle to force the phone into the bracket to reach the “sweet spot” to charge my iPhone XS Max. The bracket can’t handle the weight of my phone either, it keeps turning “face down” Probably good for smaller phones without a case. Relatively good quality but useless for me.