Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Buggy New Product

The Maxtor One Touch is definitely not just a cosmetic upgrade of their DV 5000. The "One Touch" backup app., a customized version of Dantz Retrospect, is much improved, ie easier to use. Even though the unit still runs a little hot, the new aluminum case is an improved heat sink and it is quiet, quiet, quiet.The problem, however, is that with, at least, Windows 98SE it does not reliably load at startup. At first I thought the problem was related to the timed spin down which can be set through a desktop utility, but proved erratic in operation. After exhaustive troubleshooting, however, the issues proved to be independent. The only substantive fix that Maxtor can recommend appears to be a Microsoft Supplement for Win 98 which did notwork.The "One Touch" has the potential to be a great product once they shake out the bugs. My advice, wait until later in the product cycle to buy.