Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Partial Satisfaction Clothing Wardrobe

The free-standing clothing bags I received did not come with full complete installation instructions. Once both units were together and the clothing placed inside, one unit's zipper sticks, the pole which holds the clothing was partially bent and now the unit leans as if it will fall. I put on light-weight items inside and still it leans. The second unit with the heaviest items is fine, zipper works and it is nice.What can I do about to get the faulty unit replaced? I paid in advance expecting the merchandise to be top-notch.Help.