Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Forget it......

I spent 3 hours trying to activate the software, customer service was useless, tech support is a toll call (I gave up after 30 minutes on hold),and their final recommendation was to get a refund and try their online service. After being a Turbo Tax user for years, my recommendation now is to try the competition. Intuit has decapitated a great product.