Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Effort At Printer

This printer was purchased by us as a replacement for an earlier HP printer. After 15 hours on the phone to India we concluded the following: 1. There are no compatible Vista drivers and software even though you can download software from the web site. 2. Color correction was impossible. 3. Support spends a lot of time with you but has no clue how to make this one work. 4. If your time is worth anything stay way, way away from this printer.