Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I love the Scala, but it's durability is questionable

I purchased the Scala 500 less than 2 months ago here at amazon and the device fell apart 2 weeks ago (i.e, less than a month of usage.I LOVE the product because of the ease of use, clarity and general simplicity of the pairing process. However, I was very disappointed that it distegrated after such a short while.On the upside, I called Cardo and they had me return the broken headset and they just sent me a new one. I would have liked to be reimbursed for shipping costs....All in all, this headset is great when it comes to ease of use and sound quality. Only downside is that, it's durability is questionable.