Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Broke after 2 months--Customer service awful

I wish I had read these reviews before I bought mine! It died tonight as I made a smoothie. I can see the loose washer through the vents in the base. I too was told by a surly Customer Service rep that it would be $10 to ship it, and he said there was no supervisor available to speak with. WIll never buy Cuisinart again.