Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nice looking but doesn't work

Purchased 2 of these photoframes, one to keep and 1 as a gift. The one I kept was first loaded from a SD card, and since there's no remote control for the frame, fumble with the buttons on the back to get the pictures installed. Next I tried to load via a PC and that's where the real problems began. Getting rid of a default folder proved impossible, error messages for corrupt files or full memory became the norm no matter where I tried to load pictures. The best I could do was 14 jpegs via the PC. The Phillips software is very primitive, not user friendly and basically useless. The documentation is also deficient for average users (like me)! For the price, a terrible deal. Returned mine. (Haven't heard about the gift. Afraid to ask!)