Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Surprised it didn't work well at all.........

After reading the online reviews from people who absolutely love this product I am confused! What are they doing differently than I am? I found this product a complete waste of time and money. It doesn't do a good job on my tile and it is horrible on my laminate wood flooring. I have tried everything and I always have to re-clean the tile (it never gets it very clean) and it leaves horrible streaks on the laminate. Every once in awhile I drag it back out and try again, but it really doesn't do a good job at all. All in all, I am very disappointed.