Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NOT PLEASED

the product arrived brown and dying and infested with some kind of bug. I followed directions, looked up on line, talked to people. the plant is nearly dead now having lost all it's leaves. One could over look the ceramic pot that really is unattractive if the tree was healthy and thriving. Unfortunately I don't know how to contact this company to let them know how dissatisfied I am by my first product purchased from them...I am not likely to buy from them again...