Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Do Not Buy This Product!!!!

Do not buy this product if you expect to receive any support for problems that may arise. I purchased the product and tried to install it on my computer, however, the VirusScan component would not install. To speak with a represenative costs $2.95 a minute. Additionally, you have to really search their website to find the phone numbers or email addresses. I emailed my problem (the only choice available for free support on their malfunctioning product)and received incomplete directions (days later) on how to solve it which caused me to have to uninstall and reinstall XP. I would have given this product no stars had the option been available.