Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good value

Good drive for the price.Hardware installed on the first try. Software was a problem.The supplied Nero CD wouldn't install on my Compaq Presario. A couple of e-mails later, CenDyne mailed me an NTI CD Maker 2000 CD. That installed OK, but the version supplied didn't support the 00091.A couple of more e-mails and another CD was mailed to me. Installed it and it works great. No problems doing audio or data CDs.Most customer service e-mails were answered in 48 hours. Certainly had worse service!