Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Emachines complaint

Emachines is a company that clearly considers their service department primarily as a secondary income stream. Emachine is a company, which demonstrates no intention of standing behind their products. I bought one of their laptops less than a year ago. Within less than six months I had problems with the power port. After another three months the power port burned up. By phone I asked to buy a replacement port from Emachine, they refused to provide it. They said they would only offer to repair it for 40% of the purchase price of a unit, which worked correctly for at the most six months. I simple want a power port replacement for my laptop, which has been inoperable for almost six months. Emachines is a company, which chooses to negligent it's obligation to support its product.