Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DISAPPOINTING:(

I bought this based on the positive reviews. I really wanted it to work, but it did a very poor job. I followed the instructions carefully and took my time. The wax only removed a couple of hairs and then crumbled off. I tried two more times and still had the same results. It hurt a lot and gave me a bunch of little red bumps.