Instruct: Classify Amazon reviews into positive or negative sentiment
Query: eventually satisfied

Ordered on 1/17, received 1/24 & 1 of the posts were defective; called Powell & they shipped out part; unfortunately it didn't match up with the others; had to send the whole thing back; received a new one on 2/12; product OK - matches bedroom set; good customer service; It would have been better if 1st rack was OK.