Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Absurdly poor service

Like many others, I've ordered Amazon numerous times, but this instance was atrocious. Having shipped the wrong item like the other reviewers, I decided to opt for a replacement, only to find that the estimated delivery date would be 2 months from today! What's more surprising is that I can go ahead and order from Office Depot via Amazon.com and receive it in 7 days along with the $15 increase.