Instruct: Classify Amazon reviews into positive or negative sentiment
Query: terrible software, ok printer

The software, including drivers, is poor. The scanning functionality is especially bad. We were able to live with the software shortcomings. But now after owning the printer for a year the black and white printing stopped working. Did all of the troubleshooting steps I found on-line to no avail. Now I've sunk way too much time into getting it to work again so I will scrap it. I definitely won't get another HP.