Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor cooler, poor customer care

Purchased several of the 1 quart coolers -- not only do they leak, they come with a huge label on front that, when it finally peels off, leaves a big sticky nasty mess. Called customer care, and spoke with 2 different belligerent customer reps, and discovered that whatever issue you may have with their coolers, it must be something that happened AFTER they were manufactured. Not their fault of course(including the nasty glue under the huge label). If you purchase this thermos, don't leave the store without a solvent to dissolve glue, and some plastic bags to contain a leaky thermos.NOT recommended.