Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst Online Shopping Experience Ever

I was attracted to buy this product by its rebate, but long before the rebate arrives I am terribly regretting buying it now. A LITTLE BIT MORE THAN ONE MONTH after I bought it, it literally stopped working. On the LCD, it always reads "Read Error" when it is supposed to play. After communicating with SonicBlue Technical support (remember it was after one month and couldn't be returned to Amazon), they agreed there was something wrong and it should be replaced. They gave a "RMA" number and to my surprise, I would have to pay for shipping the product to their facility in Arizona. That is not all¡ When their replacement arrived this morning, I found out IT DOES NOT WORK. It automatically forwards or rewinds 5 seconds, stops for another 5 second, etc¡ So I called support again, asking if the one I just received was returned by someone else instead of new, the answer is yes---¡refurbished¡----without checking if it works!