Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did I get a rebuilt Toro Irrigation Lawn Genie L50106P 6-station Sprinlker Timer?

We made a choice of buying a NEW "Toro Irrigation Lawn Genie L50106P-Station Mechanical Watering Sprinkler Timer" versus a used one, shipped to us by Vanguard Wholesale. After careful installation, this device did not perform properly. As a result our lawn began to dry out.I made several attemps to call Vanguard Wholesale for possible resolution, but never got a call back for messages I left. My husband called a plumber who dicovered the system was defected. We shipped the item back to Vanguard Wholesale. It cost us an additional 3 hours labor to the plumber, a new timer system and shipping costs to recieve & return the item back to Vangaurd. Shame on Vanguard to charging shipping fees for a return which was beyond our control.