Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Scrabble V2.0 - No customer support = No game

I purchased Scrabble V2.0 about eight months ago. Despite its quirks - computer challenges on words that are in its own online dictionary but "winning" the challenge anyway - it did help me greatly improve my score when playing with friends. I know that the ranking system in the CD is also far from accurate.Problem is, however, that there no longer is customer support for this product even though it's listed as having it. After I reinstalled W95, I encountered a problem running the game. The problem had nothing to do with the well known colors issue. Online support didn't respond and their help line never puts you through to a real person. So, my Scrabble game is useless - just a warning for others considering purchasing the game.Buyer beware.