Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Returned it!

Well, needless to say this product wasn't my best purchase. The thermostat really didn't work - If the unit was set to a certain temperature, it would stop cooling 5 degrees above that temp. So frustrating! Also, this unit is so loud when the compressor switches on. We now have the Sharp a/c unit from Home Depot (a much more expensive model), and the difference is amazing... I will say the air was cold however, when the unit was cooling...I will say this company was great about the return. They immediately sent a call tag to return the item (at their cost), and quickly issued the credit. I would definitely buy from them again - just not this product...