Instruct: Classify Amazon reviews into positive or negative sentiment
Query: rewinder broken after 1 month of use

This rewinder broke after just one month of use. Worse yet, it ate a treasured tape. I'm very disappointed. I bought it for my 88 year old aunt who is legally blind and watches her old tapes because her vision is so poor she sees some things and fills in the rest by memory. After reading other negative reviews it seems that trying to return the item is more trouble than it's worth.