Instruct: Classify Amazon reviews into positive or negative sentiment
Query: ouch!

I had the same experience that others have described--burning, stinging on my skin, even when I gave it plenty of time to dissolve in hot water. I felt like I was bathing in shards of glass. Afterward, I had to clean the tub out with a damp paper towel as those "shards" wouldn't wash down the drain. I have liked other Burt's products, but this one is a bust.