Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor quality

These chairs were damaged in shipping. Pieces of the seat chipped off. The color variation between chairs are very noticeable. One of the chair has different shade of white. The seat has a creamy white while the rest of the chair has a frost white color. Two of them have holes under the top rail. It is as if it was drilled for a different pattern. I am going to return them and get my money back. Amazon is very good with their return policy and that was why I took the chance and order furniture online.