Instruct: Classify the given Amazon review into its appropriate rating category
Query: Not delivered on time

Although the shovel came as described, paying for Prime and then it not being delivered on time was maddening. Of course, they want to offer a $5 credit, which is quite funny because Prime costs more than $5 and we specifically ordered this because of the snow storm that was coming and we ordered it in plenty of time. Not sure why this was so delayed since it was fulfilled by Amazon???!!!!