Instruct: Classify Amazon reviews into positive or negative sentiment
Query: flawed production

We ordered this particular season and volume because the one we had borrowed from my sister we thought had been damaged and wanted to replace it. It is "damaged" in the exact same two places as the one from my sister. Episode 18 and 21 are all scattered, distorted, freeze or blank. Like it was not done right at the time of making the CD. The same, identical flaw was in the one we had borrowed and she had bought it years ago. Very disappointing..MGM is responsible for this lack of quality and not the person who sent it via you. thank you.