Instruct: Classify Amazon reviews into positive or negative sentiment
Query: HORRIBLE!!!

So i bought this phone after having an LG for 2 yrs I decided it was time for a change definitely the BIGGEST MISTAKE of my life.. the first problem i had was I couldnt hear anything out of it! so I had to try it in for a new 2nd time I had to bring it because it wouldnt charger 3rd time which is right now --- long behold i still cant charge my phone.. first thing tomorrow Im headed to a verizon store to buy a new phone most likely an LG might as well stick with whats good! if you like problems this is the phone for you but i highly doubt you would want this cuz its been a yr.. and this phone is horrible