Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor purchase

We could never get this to light (directions say not to light it manually) and got absolutely no help from the distributor that Amazon referred us to. We went round in circles for far too much time to finally be told that it was made in China and they didn't have any information on it. They also clearly didn't care. We'll definitely stay away from anything like that. The stove seems like a good one, but not being able to light it wipes that out. It was quite a while before we needed to use it, so probably too late to return it by the time we tracked down any response.