Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Beware!!!

I received this item, installed the software, and discovered that my phone would not be recognized. I've done a lot of research online and discovered that Verizon changes settings on Motorola phones that prevent users from being able to use the Phone Tools software. Unless you know how to change these SEEM settings, and feel comfortable enough to risk making your phone unusable by experimenting with the settings, just be aware that the USB connection between your phone and your PC might not work. I didn't see any kind of warning about this possiblity on the product description page, so I'm a bit disappointed, but I can't be bothered to take the time and expense to pack this thing back up and ship it back.