Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Could not play the DVD because region was not set for USA

When I got the DVD it would not play on my DVD player because it was set up for a region 2 or 5 instead of 1 for the USA. When I complained a full refund of $6.37 was offered if I would send the item back. Thinking that buying the envelope and postage would probably be more then the refund I decided not to bother or to purchase any other DVDs from this company.