Instruct: Classify Amazon reviews into positive or negative sentiment
Query: something's missing

i owned a 4+ yr old version of this very same product and used it every spring and fall until it finally gave out. Bought a new one last month, used it once on the same application and it broke before I even finished trimming. Manual says it cuts up to 3/4". It was binding up on <1/2" twigs and that led to the gear stripping out. They clearly "cheapened" this product compared to the one they made several years ago. Will be requesting refund from manufacturer.