Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Wish I could rate it -10; Heavy, bulky, expensive

I don't know why others are so happy with this machine. I saw the ads and positive reviews and thought I'd bite (and at over $400, too). I *hate* using this machine! Heavy, bulky, hard to store. I gave away my Oreck for this - what a big mistake! It was no chore to pull out the Oreck and vacuum because it is light and powerful (I have 3 furry dogs - and btw, mine is an "Animal" model). No problems ever with suction, power, cracked hoses - all of which problems this Dyson has.I have to take this machine in yet again to replace a cracked hose. It was the straw that broke the camel's back. I called Dyson to see if there was some kind of exchange program where I'd send this back and buy a replacement at a discount. They were huffy - as if I had proposed something preposterous.The marketing is mostly hype - buy an Oreck or Miele (at least the Miele has a cord retractor).