Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product fine, shipping abysmal

The map looks just fine, but Amazon shipped it in a plastic bag. With no protection, it arrived badly crushed and bent, completely unusable. Amazon did replace it promptly, but this time used a flimsy cardboard box that still didn't protect it from damage. On a third attempt, also very prompt, they didn't even use the plastic bag, and it was badly damaged again. I appreciate the quick turnaround on the original order and the replacements, but it is absolutely ridiculous that a rolled-up laminated map would be packed for shipping without a protective tube (or without even a box, in two cases). I gave up on Amazon and will purchase it somewhere else. It looks like a nice map.