Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Long time friend

I've had this machine (Gaggia MDF) for over 10 years. It does have a non slip base and perhaps with a clean counter it would stay in place.It broke and I called the importer/distributor in Rochester NY.They sent me three manuals and I was able to fix it and recalibrate it myself.The machine works perfectly well and is made if metal and very sturdy allowing it to grind without shaking or making too much noise.It also has a classic look.I highly recommend it.Bruce Siegel