Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor mangement services

I purchased two copies. I installed one on MS Windows XP Homewith a direct connection. It nailed the spyware.The second copy was installed on a MS Windows XP Pro behind ahardware firewall. For security reasons this firewall onlyallows HTTP on ports 80, 443, and 563. Webroot's programupdate works in this environment; but their definition updatefailes. For the definition updates, they use HTTP over arange of ports. Microsoft, Intuit, Trend Micro have allfigured out that non-standard ports are unreliable.On both systems I scheduled a weekly sweep. It works onthe XP Home version as there is only one user. On the XP Prosystem, it fails because the adminstration user was not loggedin at the time of the sweep. Again for security, I rarelylogin as adminstrator; so this sweep feature is useless.I am also running another company's anti-virus, which has noneof these problems. When Webroot's software requires renewal,I will give it the boot and try someone else's anti-spyware.