Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality & Poor Customer Service - do not buy!

"Would be a nice product except mine was delivered with 3 bad pixels. I contacted the company and was initially told that "ISO 9000 standards" allow the LCD to have 3-4 bad pixels. After spending $200 on the product, I pushed and got them to send me a replacement. I waited about 3 weeksand was once again disappointed to find out that the new replacement also had three bad pixels... in completely different places on the screen.I tried to live with that because I loved the concept of a digitial frame. However, when I moved the frame to dust behind it, the entire screen went white and I have not been able to resolve it or see my images.The company does not seem at all concerned with customer satisfaction and I will be issueing a chargeback with the credit card company. This item is not worth $200. Save yourself the trouble and do not buy it... or anything from Pacific Digital.