Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What's up with the buttons?!!!

This phone was a huge mistake! While I agree with Kacie that the interface is relatively easy to use, after 9 months or so the buttons started to go out and, over time, they have failed completely on both handsets. $130 down the toilet. I have an el-cheapo Panisonic cordless that is over 10 years old and still works great despite the fact that it has been hugely mishandled over the years. In just one year these phones are useless, despite the fact that, they have been handled with kid gloves. I urge anyone considering this to also look at the reviews of the handsets themselves (Motorola MD41). Pages of people having the same problems with the buttons. What a joke. I live one mile from one of Motorola's largest US offices. I'm tempted to drop by and give them a piece of my mind!