Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing at First Now a 4 STAR

The Ez Vinyl software lacks clear instructions, especially computer settings. I have tried it now for the last several hours and everything I import is very bad.I have an email in to tech support...no phone support. (bad)Hopefully it will be my operator error, if so I will write another review. If tech support cant handle the problem I will returnUPDATE..4STARShad connected USB thru router which was causing problems, also changed sound pref inputs to USB Codec.Works Great now....