Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor warranty

I have had several non stick all clad pans. Over the years, I have returned them under warranty. It takes them 6-8 weeks to evaluate your pan for any returns. The most recent pan I returned as it was sticking terribly was in November. Four months later, I still do not have a replacement, and am getting no where with customer service. Be sure you get a confirmed delivery as well, they said they did not receive my pan at all until I provided the USPS delivery confirmation that I paid for in addition to sending the pan back. They agree the pan should be replaced under warranty. But four months later, still no pan. Do yourself a favor, save your money and get something else in the non stick pan class. The warranty is almost useless at this point, and after a few years, even with no dishwasher, wooden utensils and care, they will stick.