Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective hose end

Perhaps I got a lemon, but the hose lasted less than 10 hours of light usage before one of the end connectors broke apart. That being said, Amazon customer service has been quite helpful, and will exchange it for a replacement. If the replacement doesn't disintegrate early in its expected life, then I'll update the review, but my inclination for now will be to avoid products made by PUR.