Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Stapler doesn't work!

I received the stapler in the mail and straight out of the box it didn't work. I've asked for a replacement. The hassle of returning it and the $7 they're trying to charge me to replace it makes me wish I hadn't purchased the stapler in the first place. I'd advise holding off on ordering this stapler for now! I'll let you know if the replacement works.