Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Came broken no packing

This product came packaged just like it would if you bought in the store. The blue front cover came broken and would not fit over vacuum bag. I have to return the complete vacuum cleaner and wait for my money. I am very unhappy with this purchase and the problems that came with it. Why was this product not packaged better. Why must I return the whole product why cant they just send me blue cover I have to take product apart because I had it put together before I realized this part broken last purchase from amazon.