Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Look better than they work

This Plantronics headset does not fit most phones as it was advertised. I bought two sets. My fault for not looking deeper into the plug size, but the ad that says fits most phones is very deceiving. Mine was the larger size plug. So, rather than return them, I purchased separately the converter. Everyone I talk to says its hard to hear me. I have the talk volume turned all the way up. Functionally, it was exactly what I wanted. If it worked better and had the larger plug I would be very happy. However, I am disappointed.