Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The tools are great, but the batteries are useless.

I bought a Makita LXT211 18-Volt LXT Lithium-Ion Cordless 2-Piece Combo Kit, in the USA from Amazon, took it all the way back to the Philippines where I live, plugged it in to charge the batteries, and both batteries flash up as faulty!!!I bought the set through my company, as a safety award, so it is not like I have the receipt and can claim a new battery set, even if i were interested in shipping them half way round the world.One dead battery I could understand, just, but for both batteries to be useless from brand new is disgusting. Assuming it IS the batteries and not a faulty charger. I now have several hundred dollars worth of great quality power tools that I cannot use, as a new battery/charger set will cost as much as a complete new tool set, for some reason only the Gods at Makita can explain.!