Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Software Killed the Deal

I wish I had read some of the reviews before I bought this Sony product. For the record I am a big Sony fan. My TV (Sony Vega) and all of my surround speakers are Sony. My amp is Sony. My DVD player is Sony, etc.. So I thought that I would be safe if I bought this Sony device. Wow, was I wrong. I could only get the FM functionality to work, that's it! The software was very complicated and as others have stated, as the sony software assumes you are a song pirate and forces you to validate the songs you already have on your computer.. After 3 hours of trying to get my MP3's from my IBM laptop to me Sony Network Walkman I gave up. I am returning this tomorrow.