Instruct: Classify Amazon reviews into positive or negative sentiment
Query: OK but lots of bugs which never get fixed!

I'm frustrated by things that never get fixed on this product. I use the Sansa View to listen to 1-hour mp3 recordings from a class I'm taking. If I pause the recording in the middle and resume later in the day (after the Sansa has powered down), the recording NEVER starts where I left it!!!!! The most frustrating thing is that I've reported this problem to SanDisk over 6 months ago and it is never addressed, even though my problem was acknowledged by their tech support.To further complicated things, the fast forward does not accelerate, so when I need to get back to the 30th minute of the recording, I have to hold down the fast-forward button for about five minutes. I also reported this problem over 6 months ago with the same result -- acknowledged by tech support but never addressed.With the amount of firmware updates they've made, this is clearly a product being beta tested on the customers.