Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible horrible horrible

I received this book and it was supposedly very good condition "like brand new" and it was ripped, torn, bent in half and had coffee stains on it! It went in the garbage! I tried to find out what happened but for some odd reason the seller never contacted me. It makes me not want to purchase from amazon again. Very disappointed and can't believe someone would have the nerve to actually send something in that bad of shape!