Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NO REALLY LIKE, GET DEFECTIVE ONE!!!!!

AFTER I RECEIVED THE ITEM. I NOTICE THAT IT'S BEEN OPEN BOXED. AFTER INSTALL THIS ON MY PHONE SYSTEM IT DIDN'T WORK. CONTACT THE MANUFACTURE TECH, THEY TOLD ME THE SYSTEM SET UP WAS VERY EASY. FLOWED THE INSTRUCTION INSTALL TO THE PHONE SYSTEM AGAIN, STILL NOT WORKING.THE MANUFACTURE TECH WAS TOLD ME THAT THE ITEM IS DEFECTIVE. SEND IT BACK TO SELLER AND GOT REFUNDED. BUT WASTE $35.00 ON SHIPPING AND NEVER EVEN ABLE TO USE IT AT ONCE!!!!!!JUST FELT IF THE OPEN BOXED ITEM SHOULD BE SHIPPED OUT AT THE FIRST PLACE??????