Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Problem with product

I had this heater for 5 weeks and it failed. I contacted the vendor (Vornado) and they only offered to repair it with no idea of how long it would take. I needed this heater for a spare bedroom., and I needed it right away.....this product is bogus. There customer service is the same. I would not recommend this heater to anyone.