Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Noisy, troublesome, lousy software

I've been waiting 2 years for Epson to post a Mac OS X driver for this and it doesn't look likely in the near future (even though their web sight keeps promising a driver any day now. It's turned out to be a real drag having to have 2 printers (one for each operating system). It has turned out to be a very expensive paperweight.Not only that, but it is very noisy, is prone to clogged print heads and blows through a ton of cartridges. The customer service is pathetic. There is literally no way to email Epson "support." One must mail them a letter via the postal system.It would take a lot for me to ever buy an Epson again. Even if I were given one for free, I'd have to think about it.