Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Utility Cart

One of the wheel bolts was defective and would not unscrew. It was a Christmas present, so I chose not to return the item but had a friend saw off the bolt and fill the cavity with foam so it would not rattle. It was very poorly packed, so the bolt could have been damaged in shipping. I was very disappointed with the condition of the item when I received it, so I will likely not order anything further from Amazon.