Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disapointed

I should have researched this remote better, but being a BIG Sony fan I trusted in their description. This remote is a nightmare to program! The manual is complicated and hard to understand, and online support is not much help.The screen freezes while programming, it's hard to clear and it's complicated to use.Figure I'll try it for a month If my wife can't use it I'll be selling it on EBay!