Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't buy it

I've had a Ducane grill for 15 years and was excited when I saw this deal for a stainless steel unit. After I ordered it I learned that Ducane had gone bankrupt, but thought it would probably be okay.Unfortunately, the ad clearly states propane, but they sent me a natural gas version. To make matters worse, the shipper cut open the box, so I can't easily ship it back. Amazon doesn't have a customer service number so I forced to converse via email and don't know when I'll hear back. Right now I'm out $500 and have a useless piece of stainless steel.