Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Needing help with code/ poor sybex support

I have purchased sybex products in the past and the products have been clearly written.With the learning materials again I am pleased except with the license problem with the lab. I have tried to install the license but keep getting error code messages. sybex support is poor.Can any one help with installing the license or give me an product id I am supposed to enter? I have tried the manaul install and it gives different user numbers also but still I am unable to install the license.I will prob. still buy sybex products in the future as they do have good technical products for certifications, but may open the box at purchase to double check for product id codes on the cd's.blong