Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Problems!

disclaimer: I purchased a "refurbished" product from internet.I received on a Monday at 6:00 p.m. and by Tuesday at the same time (1 DAY) the hard drive had already crashed and broken... something about needing a new HD System and needing to format the HD... 1 day and already this! I have to go thru some warranty company which will take a long time I assume. RCA wants nothing to do with this. This sucks. I don't recommend this product to anybody. Pay the extra money for an ipod!!!!