Instruct: Classify Amazon reviews into positive or negative sentiment
Query: bad phone and worse service

the phone is bad...the battery life terrible...barely 24 hrs...and worst is that when is i went to the cingular store to get things rectified..not only were the sales rep(from whom we got the ph) rude and impolite but also gave us a hard time.we cancelled the service and returned the phone...so good luck...if u are planning on going with cingular.ps cingular has the WORST customer service i ve come across.they just wont listen to u...