Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Where is the magazine?

Nov 5th i ordered this, it is now april and i have not received a single copy. thanks to amazon.com's lovely "user friendly" web page im completely unable to contact the seller or anyone inside the united states.this is really sad because im sure this magazine is great id just like to know when its supposed to get here or how i can atleast get a refund. this is horrible customer service.