Instruct: Classify Amazon reviews into positive or negative sentiment
Query: e740 - lousy support

Have had several issues with this product. Back to manafacturer 3 times. Poor support from Toshiba each time. Tech support(Canada) is merely a call centre that dispatches purolator boxes to return the unit rather than a source of help.2 new motherboards and a new battery later its working fine..except that at less than 6 months old this unit is now obsolete. Toshiba has so far refused to support Pocket pc 2003 upgrade on this product.So much for an upgradeable product. Technically this product should be able to support 2003, but once again Toshiba has let its customer base down. I can tolerate a faulty unit, but not a product that is no longer supported less than 6 months old.Guess that will be the last Toshiba I buy. Please dont buy this product....save yourself some grief and give your money to a manafacturer that gives a damn about you.