Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Do NOT purchase these online!

Package arrived in tatters, dumped under carport. The ladder was splintered and broken and a joke of a purchase. I am sure it left in good condition but it arrived to me a mess! DO NOT AIR TRANSPORT THESE TYPES OF ITEMS....THEY GET TOSSED AROUND & BROKE!! I read other reviews of this same exact purchase and they also had the exact same problem! Now my money will be tied up for 4 weeks and I have a huge hole in my ceiling! Do yourself a favor and go to the closest home depot and they have the same ladder for the same price. Sorry Amazon but these things just do not ship well. Very disappointed.