Instruct: Classify Amazon reviews into positive or negative sentiment
Query: this bed is terrible.

This bed looks nice enough in the pictures. When they shipped it, it was damaged because these huge heavy pieces of melamine press-board stuff were all in one thin cardboard box. It was absurdly heavy for just one box. Some of the pieces were the wrong color. And it's so low, you might as well be sleeping on the floor. and the drawers are pretty bad too. The bottom of the drawer is just a thin piece of cardboard with a fake wood-grain sticker.Amazon was awesome though, they refunded me and made it super easy.