Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NEVER GOT BOOK AND COMPANY REPLIED TO 1 OF MY 4 EMAILS

I ordered this book on December 16th, it was supposed to be here by January 9th at the latest. It is now january 17th and i still don't have it. School started 10 days ago, and I needed the book by then. Some woman named Yolanda from cabrebookseller replied to 1 of my 4 emails and sent me a picture of a receipt for USPS saying sorry for the mail service's screw up! That was all! I don't care who's screw up it was! I'm out money that I don't have much of (which is why I ordered the cheapest one I could find online in decent condition) and a book! I'm EXTREMELY irritated and disappointed with cabrebookseller! I have never had trouble with an amazon order until now! I would like my money back ASAP!Joli Remund