Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Missing items from box and no easy way to get item replaced

There is supposed to be a harness included in with this car seat- it even says so again with the instructions, however, there was no link for me to ask to have the harness sent- in fact amazons instructions were to contact Snoozer, which wasn't anywhere in the packaging or on amazons 3rd party sellers. Needless to say I'm going to either have to return the entire car seat just to take a chance that they don't forget to send a harness again or I have to go buy my own- NOT VERY HAPPY ABOUT THAT AT ALL.