Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality

This item arrived and was poorer quality that presented. It had a different colored thread sewn in random places all over the top, not in the seams or in any type pattern. It was the type product you would find marked as "defective" in any store.Although I was very disappointed in the product, I was able to return it and received a full and timely refund. I don't know if I was just unlucky and received a defective product, or if all of their products are of this quality.