Instruct: Classify the given Amazon review into its appropriate rating category
Query: Lids and Ceramic Insert do not match correctly.

I am truly shocked that All-Clad has put their name on this product as their pots and pans are of excellent quality. The lids do not properly match the ceramic inserts which allows for heat to escape during the cooking process. The result is that food may not be cooked as expected. This situation occurred with the original order and also replacement order. Shame on me for not reading reviews before purchasing or I would have known about the potential problem.