Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Quickn 2007 Download

I purchased Quicken 2007 Download and got a refund within three days of trying to use it. The windows kept merging into each other. The images would keep shifting. I uninstalled and re-installed and it was no better. I called tech support. They had me uninstall and re-install, but no changes. The customer rep also was going through the same process on his end, and reported the same problem. He was trying to convince me to keep using the software and wait for updates. I got a refund. Such a shame that they couldn't fix it.