Instruct: Classify Amazon reviews into positive or negative sentiment
Query: what a POS

in the ad they show this item but it is NOT the item that shows up at the door. i wanted the one in the pic and they send me one like it. they replaced the rivet in it and they changed the cutting part of the tool. the one in the pic is the good one. both half's of the cutting tool is sharp. this one has one side is sharp side and the other side is flat. what a POS. I want to send it back and get my damn money back. Not happy. if this is the tool they will be shipping out they need to CHANGE the damn pic on the site or others will find this to be a crap tool. I have used this tool in my work for over 15 years and now they changed it to a POS.