Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Difficult to setup with Win 2000

Well so far this webcam refuses to properly install under W2000.The Philips weekend?evening helplines are empty. So I am stuck with a camera that will not install and the instruction manual gives zero help in this respect. If Philips knows that this camera has difficulty to install under w2000, then they should not advertise it on the box as being compatable. Products in this day and age should not be this frustrating.