Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Junk

I used this device 1 day and found out it would not re-charge. Then I called customer support and the first person I spoke to put me on hold then it hung up. I called back and the automated service picked up... What happened next?The service line kept looping back to the main intro leaving me with no option but to get mad and write this review. The device itself was ok until the battery died. The customer service people should be fired and the on line support is a joke.... Spend the extra cash and buy something else....