Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Big Headache

We've had this printer for our small business for about 6 months now. At first it seemed like a dream other than how noisey it is and how long it takes to warm up. Then we started having problem after problem with it and to this day it gives us trouble. Their telephone support is great, but we shouldn't have to call them as often as we do. I would not recommend this product to anyone.