Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Remote had problems, but A FIX IS POSSIBLE

A lot of people had problems with the remote. Here is how I fixed it (with Tech help from the manu.).1. Remove ALL batteries.2. Push one of the buttons on the back of the main panel TWENTY TIMES.3. Replace the batteries in the main and remote.4. DO NOT set the clock. Place the remote next to the main unit.5. WAIT 12 HOURS for the system to set itself and synchronize.If the two temps are not within 0.5 degrees once the system synchronizes, you have a faulty remote sensor. The time should also be set by now. YOU MIGHT HAVE TO PUT IT NEAR A WINDOW.I did not like to have to do all this to fix the system, but it did work afterwards as advertised.