Instruct: Classify Amazon reviews into positive or negative sentiment
Query: check on order after one week

The seed was good quality but the service was not. They thought they faxed the order but didn't. When I didnt get my order in 3 week I called and they turned it around to be my fault that I hadn't called earlier, instead of saying sorry we didnt fax it and give a discount or at least a coupon for the next purchase