my screen has a lock and i can't do anything
455588
Is this the first time you are using this device? If so, swipe your finger from the "Lock" icon to the Speaker icon" If the screen is frozen or crashed, press the "reset" button (tiny hole near the power button, stick a paper clip tip inside. It will reboot.
455589
Send it back and get a Kindle. My device came with no instructions on how to do anything. The customer service number kept me on hold 15 minutes and then said leave a message and someone would get back to you. They never did.
455590
There is a reset if you use a paperclip to insert into the hole that should work
455591
There is a reset if you insert a paperclip into the small hole that might help.
455592
Put your finger on the lock symbol and swip it across the screen from one sido to the other and it should unlock your tablet an show the main menu
455593
Reset your tablet. Look for a small hole on the side of the unit that has no other apparent purpose. Stick the end of a paper clip in that hole. You should feel the button inside as it depresses. That will hopefully do it. The ultimate solution is to get a better tablet. This one is one of the worst ones out there.
1832592
I quit using it because it locked my computer out as phone and computer on same line so I don't have an answer
588649
My device also came locked and password protected. I cannot find a way to contact seller except to "thank" them. I am returning the device.
1348238
I was never able to do that. I got locked out of it when it wouldn't respond to my password so I sent it back.
407355
You may have incorrectly put in a part, its not the screen... Try to make sure everything is put in correctly
1160672
Nothing you can do. I removed my screen protector and no more bubbles or trapped dirt.
871379
I put a clocks used for cleaning glass is between the keys in the screen when I'm not using it
313269
It happened to me. Try installing the screen again, especially the small part that connect the screen glass and the back board.
2194877
I'm trying to do this and with a blank screen and it's impossible. I wish there was hard reset button. Dammit
811430
Yes you can lock your self out. This just keeps the screen from timing out.
1064721
It has a hold feature on it, that keeps you from accidentally changing any of the settings. If that's not what you need to know, describe what you mean by "lock" and I'll try again to answer your question.
348111
hi dave no i have not had much luck doing anything with it going to try wiping it clean and install new softwarealso my touch screen is not very acurate or repeatable Good luck
1380368
Make sure the lock/unlock is on on settings>general. Can't think of anything else that would help.
2277492
Im locked out due to pattern attempts; cant even get to menu for options; where are instructions for this type of problem for reset or is tablet no longer usuable
787104
I have issues as well, after a few months a line as appeared in the middle of the screen and I can't do anything with it.
1437742
There is a mouse lock icon that I occasionally hit. It is on the touch pad. At first I thought It was broken, but it was just that.
1771486
When you say locked do you mean with a password locked. If that's the case you should return it when I ordered mine all I did was ppower it up and it was good to go.