Why is it advertised as "No pre-soaking required." When the instructions clearly say to soak and filter pitcher 3x before drinking?
472467
The filters have been pre-soaked already, instructions tell you to immerse the filter in water and shake it to remove air bubbles, and to discard the first gallon of water, the dust is likely small particles of charcoal or other filtration media and should not be harmful at all.
472468
You may want to contact the manufacturer to get a better explanation. What I can tell you is that you do want to soak and shake the filter in water for a few minutes. And then you will filter about 1 gallon through your pitcher and dump that before use. You will see that the water is kind of gray from this gray dust like stuff that comes from the filter. Not sure what it is, but I figure you don't really want to consume it! Definitely pre-soaking IS required.
472469
You don't pre-soak, you just put the filter in the pitcher and fill with water, then drain a couple of times before using.
1559090
Filter needs to soak up water for about 30 minutes. After that, it should be fine. If not, ensure that you have the correct filter.
1956141
No filters or boosters required, the cleaning action is faster when the water is hot. Dish cleaning works best with soapy water followed by a rinse. ( 10 times faster than my regular dish washer)
1306803
I have the same problem. Partly solved by using filtered water for you pet. I use a zero pitcher to remove any minerals. As for cleaning, I didn't want to use something toxic like CLR, so I did the old lemon juice and baking soda trick, soaking it overnight, and used a magic eraser to keep from scratching the finish.
286855
Hi Jorge, There is no wait. The water is filtered as you drink it. I hope this is helpful. John, Dull Knife Terminator
1036830
It is NOT premixed. You will need to add the same volume of distiller water.
1664276
I would contact the company and clarify. I use filtered tap water, but to be sure, I'd believe the company over a description on Amazon.
1715200
The UV on this type system must be last. If it were not the many impurities in the water that the other filters remove would coat the UV chamber and render it almost useless. If you are on a very good water system and are worried about ridding the water of any bacteria acquired in delivery to your home there are some whole house UV systems available but all have pre-filter requirements.
86336
Alex,I installed the pre-filter. Unfortunately it didn't solve the problem and even with the pre-filter the main filters clogged up in about three weeks. I live in NYC and our water is consistently rated very highly. I've never heard that it is high in sediments. I was happy with the old filters for a few years and was on the Water for Life program. After my recent experiences I cancelled WFL and am searching for a non-Aquasana replacement system.
2238034
Hi! I think between 1-2 minutes should be good. You can fill either a pitcher (or gallon container) twice, and just empty that water out. Your filter should be good to go after that. Hope this helps!
1718951
1. There is a little see-through sticker that comes with the pitcher, and a smaller marking sticker that you use to show when you put the new filter in, and the month that is two months later. For instance, I put the little marker over August - October. That will remind me that the two months is up. However, I live alone, so I figure my filter will last at least twice as long, so in October, I'll move the marker to October - December. I would use the 40 gallons, but that's just my opinion. 2. I'd have to think the shelf life of the unused filters is extremely long. I believe it's just charcoal inside a plastic casing, and I don't know why that would go bad. I ordered a pack of three spares, and I'm not worried about them going bad. I will probably take me at least a year to use them up. This water, cold, tastes delicious - the first water I've enjoyed drinking. (I'm not much of a water drinker, so having this pitcher has helped me drink more and keep hydrated much better than before I got it.)
1484087
Hi. No...you need to soak the filter for about 30 minutes, and then fill the pitcher (filter the water through). Once it's full, dump out the water and repeat. Once or twice through usually takes care of the black particles. The particles aren't danerous (I think it's carbon)...just try to make sure they aren't getting into the drinking water/ the pitcher.
1482584
I didn't keep this one -- but I have had them in the past and they work fine. You certainly want to run water to flush it out before drinking -- I don't know about 40 minutes, though. Just watch the water and when it is clear, let a glass-full set for a few minutes to make sure there is no sediment.
1013433
There is a box of little activated carbon filters that I looked at and tossed. I can think of few reasons one might want to filter distilled water (and even fewer good reasons), but I can't imagine the pathetic little carbon pouches and even more pathetic placement method would be useful in any scenario.The filters seem an afterthought to let marketing claim this technically has a filter. Like the others said, it's a great distiller with no replacement parts needed. Fill, distill, collect, clean, repeat.
2191167
I would suggest you research if there is a company web site. There is no marking on the pitcher itself.
657173
Yes, I have seen this at times. Usually when the filter has been dry a long time. Here is what I have found helps.1 I soak my filter in a large glass of filtered water for 40 minutes before I start using it. 2 I never allow my filter to be out of the water. 3 I refill after taking some out, rather than let the pitcher become empty. Doing this has helped my filters work better.
960636
I reviewed the other answers, they are spot on, my only other advice is to make sure your water is very cold and add an additive to take out hard water minerals if you aren't using filtered water.