Why does my speaker randomly turn off when connected to blu tooth?
443563
Is it charged all the way? Are you moving the speaker too far from your other device (don't know if it would make it turn off, but just a thought)? Other than that, I really don't know. If none of those options work, try contacting the seller. They do give good customer service.
1227732
Yes, mine has been shutting off after not receiving a bluetooth signal for awhile.
1243966
Usually, plugging something into the headphone jack turns off the speakers. Would make much sense otherwise, right? Test it on your TV with any mini-jack headphones/earbuds.
1937403
Hmmmm. Weird. It won't work if any other devices that have paired with it have their blue tooth on and not even connected. There's no reset.
540355
Can't figure out why the speaker is recognized by my laptop and then automatically goes into offline mode. The blue light continuously flashes but the speaker will not work with the laptop.
2053211
It had happened to me only when batteries are exhausted, I mean with low charge. I use rechargeable batteries on my Sony BT speaker. They can be very tricky if memory is not erased with an appropriate charger, I use a LaCrosse BC-9009 to refresh them. If you use good fresh alkaline batteries, that "cut-off" effect shouldn't happened. The louder the music the higher the power demanded from the batteries. When batteries are weak they are not able to supply the power the speaker need at high volumes and they give up leaving your device with no power until the batteries recovered a bit. I bet that when you play it with the ac adapter it keep going at max volume with no shut offs. Check if contacts in the batteries compartment are clean, poor contact produces the same effect as weak batteries. Hope this helps, Good luck.
32701
Try turning your Bluetooth on and off, that works for me when I lose connection, beats going over and unplugging speakers
549196
I had that happen once. Are you on Bluetooth or plugged into the jack? Try using that rocker switch (think it says + / -) as a volume control! It is probably turned all the way down. Was never sure how it happened on mine but once I realized it and turned it up, I liked the feature! Hope that helps.
2229108
Hmmm...this has only happened to me one time....Try resetting the blue tooth connection with the source you are playing from---the only time it happened to me was from an iphone....android has never been a problem
999069
I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I... » Read More I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. « Show Less
2108960
Make sure the bluetooth is charged and on. This speaker is junk I had nothing but problems with it. And I went looked up all the reviews for it and a lot of the people where having similar problems I did I ended up returning the speaker
999071
I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using... » Read More I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. « Show Less
1700278
The speaker has a brief tone when first turned on and again when the bluetooth connects. The loudness depends on the volume setting. I do not know if it can be turned off completely. It also has indicator lights for power, charging, and bluetooth status.
32698
I'm sorry, I have not experienced this issue. I use android phones and an iPad just fine. However, I do not leave the speakers on 24/7
188240
I have not had this problem. Check the settings for the minute timer. Try unpairing it and repairing it. You can also do a restore on the Bluetooth. If none of this resolves the problem, you will need to exchange it.
1225810
I have not had this problem. Sounds like may have defect. I have used mine while it was charging and using blue tooth connection.
1622534
The blue led should always be blinking when paired. If it is not and the speaker is still working it may indicate that the unit is defective. If so, Bem will send a replacement after you contact them.