Worked great until the 6th time & couldn't pick up the monitor(there are no others around). What is the most likely cause?
450747
Check the Battery. It's been working great for me. I use it 5 times a week.
1884123
We've had it for about 11 months and are somewhere between where you are and the commenter below is. It was working sometimes, then all of a sudden the parent monitor unit just stopped working
1440082
I am having the same issue, as buying a new kit and keeping the old monitor as a backup or only buying a extra camera (for old model 02644)... did you get any ansers?
313269
It happened to me. Try installing the screen again, especially the small part that connect the screen glass and the back board.
1701825
I can confirm problems with DVI cables received with 2 of these monitors. Luckily, I had ordered some longer DVI Dual Link cables which got me up and running. The worst part of receiving the insufficient cables was that Windows sensed the monitors max resolution, but only produced a black screen (making it appear there was an issue with the video card).
1570367
I have had similar issues and thought it might have ben the monitor itself... the problem is that the HDMI cable was moving ever so slightly as we manipulated our rig and the weight of the HDMI cable itself helped it to wiggle out just a little bit and lose connection. Nothing a little gaffer tape couldn't fix. After figuring out what was going on we have yet to see it lose signal again.Hope This helps!
363636
I haven't had a bit of a problem with my computer, The best one I have ever had. Send it to the Mfg and see if they can fix it.I'm sure Amazon can help you with that. Might be a bad bunch.
565675
Three things: Have you tested the monitor with another system, laptop or desktop? Have you tested the same monitor with different cables? Have you tested the monitor with your system in Safe-Mode so no drivers are loaded? The whole idea is to isolate the problem BUT if this is a refurbished unit HURRY UP and see if you can return it ASAP before the time expires. Good luck
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw
565678
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms. Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.
687678
We have 2 kids and 2 homes, so we've purchased 4 of these monitors, all at different times. Every single one of them has had its screen fail. It starts with random pixels not working around the 6-12 month range, and, over time, the screen eventually ends up entirely blank. It's unlikely to be battery-related, because (1) it is blank or failing even after a fresh charge, and (2) we have not noticed any decline in battery performance. All that said, we are very happy with the radio performance of this monitor, even in Manhattan, where other well-reviewed monitors we tried struggled to cover our home and handle all the city interference. We have 2 kids and 2 homes, so we've purchased 4 of these monitors, all at different times. Every single one of them has had its screen fail. It starts with random pixels not working around the 6-12 month range, and, over time, the screen eventually ends up entirely blank. It's unlikely to be battery-related, because (1) it is blank or failing even after a fresh charge, and (2) we have not noticed any decline in battery performance. All that said, we are very happy with the radio performance of this monitor, even in Manhattan, where other well-reviewed monitors we tried struggled to cover... » Read More We have 2 kids and 2 homes, so we've purchased 4 of these monitors, all at different times. Every single one of them has had its screen fail. It starts with random pixels not working around the 6-12 month range, and, over time, the screen eventually ends up entirely blank. It's unlikely to be battery-related, because (1) it is blank or failing even after a fresh charge, and (2) we have not noticed any decline in battery performance. All that said, we are very happy with the radio performance of this monitor, even in Manhattan, where other well-reviewed monitors we tried struggled to cover our home and handle all the city interference. « Show Less
263297
I got it connected but the screen flickers every few seconds. I Think I got a defective mini dvi.
1989630
We owned ours for about 3-4 months when it stopped linking. I contacted the company and they sent me another one immediately no problem. However, at 13 months, it stopped working again and it was our of warranty. :( I did not repurchase this brand due to the linking problem. I will say we loved this monitor when we owned it.
387923
Have you checked the outlet it's plugged into to see if it's hot? If you experienced a power surge when the outage occurred it may have fried the power supply. (We had this happen to several devices plugged into a surge suppressor when we had a lightning strike.) If you've only had this monitor for a short time (less than the 1 yr warranty coverage) you might contact Dell for guidance. Other than that, I can only suggest you have a tech look at it to determine cause and possible repair.
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
1816139
I'm going off memory here...but I do recall there are different modes. You can try and follow the included instructions but they're not great. Don't be afraid to press buttons, it's pretty easy to figure out what each one does after a series of hits. I do remember reading too though people having mixed issues with certain types of monitors. Hopefully that's not your situation. Hope this helps.
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.