Was the battery cover pretty much jammed for anyone else?
481354
It was hard to get it off, but it should come out. I obviously can't see your item, but make sure you are pressing the tab on the side in while pulling it out. Using a dime or a very small flathead screwdriver would probably do the trick if you can't get it with/have no fingernails.
1556950
Yes, I couldn't remove the battery cover neither; so, I asked my husband to do it for me. We think the cover is difficult to remove because the device can be used in water.
1676745
Andrew, mine was so tight it shut the phone down, by keeping the on / off button pressed. I actually worried about damaging my new phone, trying to get it out, after I wedged it in there. I sent it back.
1235196
I used 'sticky' tape (or a small piece of velcro) and have had no problems with it's coming loose. Works great. Removing and re-installing the battery was no problem.
1532277
It is really hard to open! On one side of the battery cover there is a little tab and you push it over toward the center and you pull the cover back at the same time! You can push the little tab over with a small straight screwdriver if you can't get to it with your finger!
1982687
It should be fairly easy to pry the cover off. You can use a small screwdriver or a fingernail to pop the cover in the direction that is indicated by the little arrow 90 degrees from the pocket clip. Mine pops right off and the battery will slide out.
1415864
You are not the only one...mine started freezing up right after it did some factory updates. Had to reboot it :(
1074149
I found the instructions on battery insertion to be confusing. Try flipping it over. Sounds silly but it worked for me.
18723
I had same problem. Poor design and no instructions included. I ended up breaking the clip to the cover to get to the battery compartment.
2136124
I haven't had that problem myself but i have noticed that the battery sits inside the phone a little loose. I can hear it slide around when i shake it. Maybe yours is loose enough to cause that problem.
501952
You probably already fixed this, but I ran into the same problem last night. The cause? The door on the battery compartment was not closed completely. It *looked* closed, but it wasn't. I opened the door to check the batteries and when I closed the door I saw a tiny little gap. Pushing down on the door caused it to click into place and everything worked.
1944942
mine also failed, though i eventually got it to work again by fiddling with the battery case. specifically i opened the battery slot, made sure it sat evenly in the case, then slotted it back in again. try pushing the case forward even if it looks like it already in. best of luck
18721
Yes, I had a lot of trouble also, but keep pushing on it as hard as you can. It will open. Try pressing "down" and at the same time push the button "in". The opposite green grip will start to push out and the batteries are under that. Hope this helped you.
1338517
Yes, I took it apart and found a new battery online. The tricky part was getting the rubber bumpers off so I could get all the screws out. BTW, the B&D people told me it couldn't be done.
1824307
I removed the cover on mine years ago. It eventually broke after hundreds of open and closings. Besides it kept pinching my fingers when I closed it. All I had to do was tape the micro switch to the on position.
1776423
Mine was fine. I had no problems with it. Maybe you got one that had a defect.
63290
My experience is that the battery gets loose. I have 2 batteries in the one I'm using now so that it will be tight. This works for me. I have tried other brands but none are worth owning. Good luck.