It has a hard time charging. Who do I talk to about this?
452321
I'm sorry but i can't answer that question. The one that i purchased blacked out in less than 24 hours. It never came back on so i sent it back.
452322
You might try checking with USA Wholesale Suppliers here ... email - gr22r1f3kqbptnp@marketplace.amazon.com
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
452324
I bought 3 of these about 5 mo ago. none of them work as of now. none of them will take a charge. and when I first got them I was impressed with them. not any longer.
1108978
If I remember right it came with somewhat of charge, then I recharged it fully. My connector is messed up too, I have to sit it on its side to charge.
463543
Your battery is bad so replace the battery or better yet just buy a new one because the battery is expensive. And keep it charged at all times.
1723945
I had the same issue I dunno how to fix it but I had to keep turning it on to charge the device.
1760780
Hi,Have you given it a good charge? If this is not the issue you could contact the company, I found them extremely helpful and eager to help their customers.
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1593808
You might need to replace it. Mine charged no problem. and I haven't had to recharge it in over a month. Yours may have a faulty battery.
1207739
I had the same problem. I found, the "hard to find" charger on ebay. The price was $80, give or take $10.
2082805
Has it been charged properly? I've not had this experience if you have done that and it doesn't work you should probably enquire if it can be returned.
1560654
Hi, Have you given it a good charge? If this is not the issue you could contact the company, I found them extremely helpful and eager to help their customers.
2218043
Then there is something wrong with it. It should only take a few hours to fully charge. I don't know any other way other than with the charger it comes with. Sorry
213919
I have no problem charging it. Try what Terri R. answered and if that doesn't work, speak to the seller - he's very nice.
1017038
I also have this issue, doesn't yours charge? Or does it just die and not recharge?
1796059
I had trouble with it charging at all. I emailed deerbrook support because it was past the time to return it to Amazon. I sent it back to them and they said they would repair or replace. I would see if Amazon will exchange it since you just got it.
626310
It is actually a proprietary charging device. You may want to contact the manufacturer.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??