Has the magnetic field that has been reported causing problem removed from the unit and replace with non-magnetic?
446545
Mine still has magnet in it, but I've never had any of the problems others have reported.
446546
Mine has the magnetic field & I've yet too use it... sorry I'm not much help.
87601
I had no problems by just removing old unit and plugging the new units to the base.I changed out all units and now have new electronics and wiring for complete house.Michael Arakelian
1613979
Have not had that problem. Suggest a return of faulty unit for replacement.
1259692
No, I've not had that problem sorry. Time to contact the manufacturer I would say.
1075783
I did not have this problem. I suggest you constact the manufacture for a replacement.
2028662
Without seeing or hearing the problem, I would call a professional. Worst case, there is something wrong with the unit, which can be a fire hazard.
1371958
No because measuring part holds the magnet away from surface. - no contact of magnet
1337536
I haven't had any issues with mine (and I have had it for over a year, now) But I keep the magnetic base away from the camera (on the end of the camera's arm loop) when I am not using it. But even with using it during photo-taking it hasn't caused any issues. I highly recommend this device for the small point and shoot cameras!
1845088
I had mine for over a year now and we use it all the time....no problems. I would troubleshoot the power connections before removing it.
2233933
Not that I know of. This apparently is a known issue with this device. You can google and read the experiences of others. For what it's worth, I unplugged mine, and let it sit for 6 months hoping it would have a "healing," but it did not. I ended up taking it to our hazardous waste facility...they accept old electronics, computers, etc. for recycling.
316432
None that can be replace by users, at least. I've been using the unit for a while w/ great results. No problems at all so far. I recommend it.
259297
Hi, no, with 12v on the magnet is active and has force, When power is lost it demagnetize.
1341998
NO sorry mine does the same thing and I can't seem to get it too stop either! It was great until I moved it to another place and then it just sits now! I really think they should replace it with a better model for us all ! Mine is just a dust magnet now ! :( very sad! Don't buy this one and tell a friend!
630064
No. But the company denies there is a problem. If your unit is within the warranty period, they will replace it with another one that drains the battery. Then they deny there is a problem.
1632659
How did you loose? Did you look hard for them? I know it's silly to ask... But otherwise I see you having to get a new set.. I know uou have the larger one but I haven't tried putting it in.. I'm sure it will work just as good if not a lot louder.. but don't know if it would be comfortable or how safe.. remember the larger the magnet the more it will react to magnetic fields in it's reach.. I know u could hear the magnetic fields from devices and motors with the lil ones.. soo I could imagine that would be amplified.. you can look around and see if you can order replacement magnets, but the wait might be as long as the device itself..
551506
Same problem here. I had it happen with two of the units over a 4 year period. Not going to fool me again.
1611872
yes, it happened to me. The magnetic part stopped touching the bottom I user a very small washer to bridge the gap. but any metal will do the job.