Anyone having problems with the fax picking up voice calls? Any advice?
480033
I had the same problem with the fax picking up after I had answered the phone. I spoke to a Canon technical support representative based in Virginia who was very helpful. Here is the solution that worked for me: Make sure the Receive Mode setting is set to "TEL priority mode" (Fax menu --&gt; Receive Mode Settings --&gt; TEL priority mode). Then change the MX700's ring count to a higher number (the default on my MX700 was set at two) to avoid the machine and you answering the call at the same time. Do this by going to the Fax Menu -&gt; Maintenance/settings -&gt; Fax settings -&gt; RX settings -&gt; Incoming ring. Then select a high number like 7 (up to 30). The tech rep also advised me the MX700 monitors the line when in use and if it detects a data tone, the unit will go into fax mode and start making the fax noises. This can happen if you inadvertently push a button on the phone keypad and cause the phone to make the touch-tone sound.
868562
Yes I have had more problems with the set also. Voice commands are not close to what they were when I first got it. It began about 3 months after I had it!
1570194
I have the same printer with exactly the sam problem.The telephone plugged into the back and have tried all of the settiings. The fax still picks up. The fax is now disconnected.It seems obvious to me the firmware is faulty.Canon have not responded to my email request for assistance despite their auto reply indicating a 2 day reply time. I have lots of canon gear. This may be the last.
1089232
Yes, this happens to me atleast once or twice a week. I also have to press the talk button several times before the phone answers an incoming call, sometimes it hangs up on me when I do this. We are not happy at all with this phone. I have another phone hooked up next to this phone that I use sometimes even though I can't hear good with it, that's how bad it is.
1134879
No, but you can use an external answering machine with this fax. Whether these external answering machines are still available these days I don't know.
816070
Not being familiar with vonage configurations, but it should, I've done it for fax machines in the past.
144515
Old thread, but found this suggestion. It requires you have a *long* telephone line: "try plugging that line cord into the "Telephone" jack on the old machine. That is, there will be a single line cord from the wall jack to the "Line" jack on the old (receiving) fax machine, and a long line cord from the "Telephone" jack of the old machine to the "Line" jack of the new machine."
1729713
I think it's fax. However one of the speakers gave out within the first year.
838590
I haven't had this problem either. The only thing I would suggest is to make sure that the landline is hung up and not on speaker when using the headset.
1824984
I had the same issue as well. I called Canon and the rep I spoke to hade me go into the fax settings and under RX settings in the fax priority mode, I set the ring start time and the telephone ring time. He then had me change the DEFAULT ACTION to disconnect and so far I have not experienced the issue with the fax machine disconnecting my calls.
1329496
I fax with it all the time. Your biggest issue is going to be internet connection quality. If you have cable should be fine, radio internet, DSL, or shared connections, all bets are off.
651469
No, the fax works like an incoming call. It is a very good machine that covers all bases. We are the owners of a small business and this is perfect for us!
357257
You probably have it on manual, which is what I use because I use the same phone line for my answering machine and talking. To get a fax in manual I tell the people sending a fax to contact me just before sending the fax. Then you need to make sure the power is on, and when they send the fax hit the "hook" button which answers the phone so the fax machine can take the fax, then you can turn the machine off. If you have a second phone line you can put the fax machine on that phone line input and put the machine on automatic. The cartridges are a bit expensive but their are refill companies that refill the empty cartridges for about $30. They usually just take your empty cartridge and give you one that has been already refilled.
2213837
If you have an answering machine or answering service on your line you have to make sure the ring cycle is set on a higher ring cycle than your fax. For example if your answering machine or service is set at three rings and your fax is set at four.. it will always divert to the lesser ring. So therefore it will first go to the answering device. If that is not the case, then it may be something as simple as to make sure when you power on, the machine is not set on the "copy" mode. Scroll down to the second option for fax. I hope this helps you.
507376
I use Comcast Digital Voice in Colorado and get a "phone call" that shows up in my caller ID every 10 minutes from the time someone leaves a voicemail. Fills up the caller ID rather quickly when I'm at work. Tried toggling the first ring feature off and then on with no change. If anyone knows of a workaround other than getting a new phone I'd love to hear it. REALLY disappointed in this phone so far.
1992101
It does require playing with some settings that were pretty easy to find with a quick Google search, but yes, faxing is an option more so than other phone adapters that I have used.
226993
Can you be just a bit more specific? This device is a modem... and requires dial tone to operate... connecting it directly to the fax's line port will not provide dial tone, and thus will not operate the fax. doesn't the fax have a usb port to connect to your computer with via a usb cable? You need a telephone line connected directly to the fax on it's line port. let me know if this answers your question...