How can there be so many sellers that get the same complaint- The code that is suppose to be inside the top cover was removed?
35761
I did not recognize a code because I didn't look for it. The box was well wrapped and the bottle and fragrance is the same as the one at Macys. I know that sometimes you can use the code to see special offers online also it is used to trace check to see if the product is authentic.
35762
The perfume I received was watered down and a cheap imitation. Be very careful buying perfume online.
27968
You have to call Sony they will ask you to give them a picture of the code by email and they will check if it has been used recently or if its a error
851385
I would contact the seller. They may have already had customers complain about this problem and instituted a protocol as a result.
958544
It's a different seller than amazon or eheat (the manufacturer). E heat is in the "other sellers" area. Makes you wonder how much those rip off sellers pay amazon to get top billing...
290545
Yeap, it's just a code. They will just discontinue to sell them as it gives a few extras :)
1411392
I believe if it was ordered thru a authorized reseller you should be fine. Fine not you could always call them and explain to them what happened. Hope that helps
2160208
It's printed on the top of the box. But I guess your question is directed more to a specific seller?
2034433
I wondered the same thing, but after reading the used descriptions (and after the price of the pads I was buying went through the roof), I decided to try a "used" box that was slightly damaged. That's all it was. Someone else must have returned the box and they cut out the address label and put mine there. Worth the savings!
43220
It looks like Amazon or the Vendor are cutting out the code that is inside the box that allows you to get refills and register your product. It also means the seal on the box was never original and was replaced. Deceptive indeed.
1399655
I just received my box and it has the code cut out as well as the UPC. I am sending it back . I have ordered this before and it had the code intact, these must be fakes.
1726052
I, too, got the "non-compliance" postcard for the $65 rebate for this product. They claim that "Your submissions does not include the Original red and white Kaspersky 'K' label". I followed the rebate instructions to the letter, and included exactly what they required. I double checked everything before sealing the envelope and specifically remember including the red and white K that I cut out from the box. Learning that several other people are having the exact SAME issue with this rebate seems very suspicious, and I want to see this situation corrected.
1340636
I suggest contacting the seller to let them know, there may have been a mix up/mistake with the packaging. If the seller is uncooperative or doesn't respond I would contact Amazon and see what options are available to you in this situation.
1141694
Nope. That is exactly why I purchased a copy through amazon. I wanted to give the code to a friend. Worked great.
1810584
The code has already been set and cannot be changed. It was included with the paperwork in the box.
1468939
I guess you mean the code is inside the safe...I do not know of a way....if you send the identifying numbers for the safe to the manufacturer together with proof of purchase, they may be willing to give you the code possibly...
896406
UPC code on the cardboard was removed/cut off and sent to Canon for mail in rebate.I don't know whether it was provided inside or not as the box was never opened.
1771019
Send a message to the seller asking for an unlock code. Or send it back and ask for a refund