I received mine, but I can't find a cord to charge my phones. I have a iPhone 4 & Galaxy 3. Can you help me? Really want to keep it. Thanks
443435
Switch your cell phone cables from their 2 pronged wall units to the plug-in that comes with the hand warmer, as Chen Chan wrote. Hope that helps.
443436
One of the cables that came with the warmer....mini USB to female USB...just use that cable and plug your phone USB charging cable into that female to charge.
443437
Sorry, I can't help. I only use mine to keep my hands warm , for which I ordered a second one. Good luck , though.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1217694
Which charger did you buy?? I moved,lost mine Asus helpline person said they didnt have any more cords! I got universal charger and it didnt work. Help!!!!! thanks, Renee
440256
You may need a new cord. I just plugged in the end into the speaker and the USB end into a wall plug like for your iPhone. The USB part also charges with computers and ps3/xboxes to. If it is not working it may be your coord I would email the company.
2281608
Mine had a cord I had to use my iPhone plug with I am returning mine I am not happy with it.
1515170
It came with a short, aprox 5-6 inche cord to charge it but it works for me. I keep it in my kitchen so I remember to charge it periodically. FYI...I take it out with me on days I know I'll be gone (so far up to 10hrs, using it for probably 5hrs and the battery charge has never failed me). This is one of my best accessories I have for my iPhone. :)
456039
I suggest that you contact the seller and let them know that you have a defective device. I did this and they emailed me a shipping label and returned my money. Mine would only charge my phone 10% then it died.
1481135
You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to be very responsive and helpful. You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to... » Read More You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to be very responsive and helpful. « Show Less
1130468
No cords are provided. Your phone charger will power it and recharge . That's it.
506786
I am glad I am not the only one. I am also on a mission to find a cord - love the camera - hate not being able to find a cord. I do have a digital card reader already so I'm not too worried, but I really want a cord. I'll let you know if I find one.
2121955
I got extra battery now have 3 plus charger,,,,I have missed place the mini-mini cable adapter cord !! it seems that every mini cord does not work , can tell me what to order or sell me proper one, thank U...Rebecca Cooley
1190499
there is a micro-usb port on the side to plug in a charging cord. The charging cord that came with the phone will work. The dock will charge the phone with the cord plugged in. It works great!
763925
Just run to a Best Buy or jump on Amazon to find a micro-USB cord. It's universal, therefore you don't have to use the one that came with it and they are pretty inexpensive. You could even use the one that came with your smartphone (depending upon what kind of phone you have).
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.
1446710
I think I might be able to help you. Try using your charging cord for your phone. The battery pack has two different usb ports on the top of it that your phone charging cord should be able to fit in one of the ports. Fingers crossed!! Let me know if it works.
1005718
They do not send a cord. Since when do these 4hings have cords anyway. What a scam. They also don't send a charger with a plug. Don't not believe the responses here. They will not help or send a replacement.
1971956
Apple (Iphone etc) products have their own connectors. This item has micro usb which iphones dont use - they have proprietary connector. I'd check for an adapter or return this and get an apple brand charger. sorry!