Why did my drive arrive in a plain brown box with no original packaging? Should I return it?
457109
Mine arrived in the same packaging you describe and I have not experienced any problems.
457110
nope, your drive should be fine. These used to be shown as being OEM (NOT Retail packaging) shipped drives, but I don't see that now. So, if you were expecting a retail box, then return it; otherwise there are no differences.
457111
My drive arrived the same way and i can tell you that there was no problems with it. It was still in good condition and works perfectly fine. Hope this helped.
1853815
What i got was a brand new drive but i think only with 1 year warranty. It Works perfectly..
300348
They never show the back cover of the drive in the photos - no wonder there is so much confusion. Open the drive and the warranty is void. They shipped SEALED from the atmosphere, be sure of that.
62531
the HDD is brand new in sealed bag,. not sure what file system is formatted with. but you can format it with any file system.
1464531
Send it back, it's defective. They shipped out a lot of defective ones... esp. around December for the holidays when they were on sale. I suspect while they were on sale & they were selling lots of them, they put inferior drives in them to increase their profit margin.
208366
That photo threw me off too. I've never seen an open hard drive like how it is pictured, with the title saying open box I was in full confusion mode. They really need a photo of the actual product, not a cutaway view showing us the internals. The actual product is like a regular hard drive, this picture here is just to show off the internals and not realistic to what will ship to you. It's basically a cutaway view to let you see the insides of the drive.
2268186
Exchange the drive for a new one ? The one you have is obviously bad....good luck
2154892
The one I got was NOT SEALED! Only a pice of tape keeps bag close. Tip. Check the drive runing time when you bought one. Because the dick sold me a used drive that have been ran for more 1,000 hours.
907433
My unit came in a literally plain brown cardboard box. I don't remember anything on the outside of the box which would indicate its contents.
51826
No it's a blank hard drive. You will need to format to what ever operating system u are using.
565628
The drive I got was a bare drive so it came with nothing extra.You usually pay more for one as a retail package with install disc and all.
326664
In October, my 7200.11 came packed in two black plastic end-caps suspending it inside a recycled cardboard box. Looks like Seagate standard; at least, it has their HDD model number label on the outside of the box. That should be fine for the drops from most shipping gorillas, but recycled D-flute crushes easier than virgin, so it ought to be inside a second box to ship. (My particular order happened to be inside another box with other items.) The black plastic caps seem like the same plastic as Other World uses to ship their finished-goods external drives.
1256616
It was my experience that Newegg used inferior packaging when delivering my drives. I had a horrendous time with them, had to return 3 drives that were shock damaged during shipping. I had no such problems with drives purchased form Amazon. Just my two cents, but it does make cents.
555348
The ones being fulfilled by Amazon are not factory new, and different sellers would have different warranties probably ending at 30 days. These are used drives that may have been mechanically refurbished (mine wasn't physically repaired but it had been used).
293114
You can contact the Seller for Return Label to return the HDD for Replacement/Refund. Thanks!
1653109
First: do not open the drive until you check the warranty with WD. If the drive was made for HP or Dell good luck. Since my drive was still sealed I was able to send it back to the seller and they paid shipping. If I had to buy another drive I will go to Newegg.com.
458838
I ordered mine from Amazon.com (not a third party seller). Mine came in a box. The drive itself was in a static shielded bag, but it was secured in plastic retainers. It looked like this:http://www.thinkcomputers.org/reviews/wd_caviarblack_1tb/1.jpg