Does this can opener I purchased from your company have a warranty? It already has quit working!
461383
The catalog page states a 5-year warranty. I've never seen a swingaway that didn't work. Please check for protective shipping materials. (No, I don't work for the company, but I've owned these for many years.)
461384
I don't know what the company policy is but the one I bought has NEVER opened a can. It is trash right out of the box. A boyscout hatchet would do better. W. Hanlon
461385
For warranties You may need to contact the company by phone, online and/or in writing. If you used a bank credit card to purchase, your credit card company will do the talking for you.
461386
The Amazon order page states it has a 5-year warranty - Good luck with that. I bought mine in December of 2012 and it hasn't opened a can properly in months! The Amco webpage says nothing about a 5-year warranty, and the Amazon return page says the window of opportunity for return or exchange has long closed! So what happened to 5 years? Clicking on link on Amazon results is a vicious circle where you wind up back where you started every time! And no, I no longer have the package it came in (would you keep the box for a $10 can opener?) especially since I expected it to work as well as the one that was in my mother's kitchen for around 30 years! The Amazon order page states it has a 5-year warranty - Good luck with that. I bought mine in December of 2012 and it hasn't opened a can properly in months! The Amco webpage says nothing about a 5-year warranty, and the Amazon return page says the window of opportunity for return or exchange has long closed! So what happened to 5 years? Clicking on link on Amazon results is a vicious circle where you wind up back where you started every time! And no, I no longer have the package it came in (would you keep the box for a $10 can opener?) especially since I expected it to work as well as the... » Read More The Amazon order page states it has a 5-year warranty - Good luck with that. I bought mine in December of 2012 and it hasn't opened a can properly in months! The Amco webpage says nothing about a 5-year warranty, and the Amazon return page says the window of opportunity for return or exchange has long closed! So what happened to 5 years? Clicking on link on Amazon results is a vicious circle where you wind up back where you started every time! And no, I no longer have the package it came in (would you keep the box for a $10 can opener?) especially since I expected it to work as well as the one that was in my mother's kitchen for around 30 years! « Show Less
1888248
We used ours about a dozen times and then the On/Off switch spontaneously stopped working. I'm not holding my breath on them sending me a replacement as it has been just over 90 days since time of purchase.
646567
First of all, may I thank you once again for choosing to shop with Magic Touches. We are committed to ensuring complete satisfaction for all our customers and are therefore eager to resolve any problems or issues with any of our products or services. I'm sorry that I have only just seen your question on the Product Page and so I do apologise for the delay in answering. We do answer all questions sent to up by email always within 24 hours and so if you have any further questions or concerns, just contact us through your Amazon Account. From what you have said in your message, it certainly does appear that the product is faulty or has been damaged in some way that has rendered it unfit for use. The product has proved very reliable and a great asset to the barbecue enthusiasts tools and I do apologize for the disappointment you have experienced in this instance As Amazon.com handle all our distribution and customer service for this particular product, I would urge you to make immediate contact with them, when they will send you a replacement or refund right away. They will also arrange for the return of the faulty item at their expense. If you haven't already done so please go to the following WebPage and claim an immediate Replacement Item or refund:
1288357
Be careful if you purchase this , the company will not warranty it. I have one that got one use and no longer functions .
2141595
It might come with a manufacturer warranty which can be found online, but I'm not offering a personal warranty. It's only 5 months old and works great. Only used a handful of times.
1337622
I called and talked to the head guy about this. He said to send him pictures of all the cans and the new can openers that I bought from them and he would replace the 2 cartons. That was 2 months ago..... I'm not an idiot, my husband has an awful time trying to open these cans even with a screwdriver!
1730121
I'm holding what passes for the Owner's Manual, and there is no mention of a warranty. However, there might be one shown on the box- if someone still has one. As to the switch, it is...relatively reliable. Most of the time, it works- but sometimes, it doesn't.
1708451
Stephen, I do not know if it had a warranty or not. I took it out of the box and put it to work. It works great and I would recommend it for the work it was designed to do. I bought it to cut tile and I am not disappointed. It functions as new.
462055
I had one that quit working shortly after I got it. I contacted the company and they replaced it in short order with no hassle.
1449195
Not sure what the warranty says yet. I've had mine about 3 months. It quit working today.
1572776
I got your message and I asked my husband about the can opener. He said it has not gotten any rust so far and he said he always put it away to keep it dry so it would not get the rust. He bought a can opener from Walmart and he used to keep in the old can opener wet. He learned why it caused to have the rust so he always hang the new can opener up which I got him for his Christmas in the past. It has not gotten any rust so far.
143645
I don't think so, call them. It is good to have and they respond fast. I have made claims when something quit working.
1083819
No. I don't believe there is such a thing as a SS can opener. I have used mine for 14 years and it still works great. It started rusting years ago where the handles rub in close contact when closing on the can. This is unavoidable-otherwise you would have a loose joint. A little mineral oil would help, but I haven't bothered.
1913276
I have mine at work, have never turn it off, still works great from 7-4-13, do not know about warranty. There is no warranty/contact in instruction manual. Buy another one, send deffective one back to Amazon as defective. My opinion.
640803
The box says: Made In China, so I assume that means the can opener. I've had no trouble at all w/ mine. If yours is defective, I'd contact them [Kitchenace.net] & ask for a replacement.
2032804
I would like to know what the warranty is, because I used it for 3 months and quit.
640141
Hello. Thank you very much for your inquiry. No warranty on this key board. Products with initial defects reported within 30 days of purchase may be returned for immediate replacement.