The device prints, but I cannot get it to copy. The right side of the display does not respond to the touch. Any way to fix this?
469879
It happened to me a month after the warranty ran out. I consulted HP tech. They told me I needed a new printer and that the printer was not repairable. They offered to sell me another at a slight discount. Needless to say, I declined.
1775863
As a former technology manager, I would have a lot more questions for you. Has the printer worked before? If so, does it not print in any application. There's also the classic - turn EVERYTHING off (PC & printer). If still no good, what about making a copy - pull the USB cable and make a copy - if it doesn't copy - it's either the printer or possibly the ink cartridge is not snapped in properly.
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1902698
Ahhh....I think you're screwed. May be time for another printer, and I would get away from Kodak if so. Just replaced mine with an Epson, and like it a lot better.
197534
I too thought it would be as simple as plugging it in. After trying on my own without success, I called a neighbor who was able to get the new printer working in no time. He said to click on the computer control panel and where it says devices or printers right click on printer change to "default printer." I hope this works for you. Good Luck.
1328537
JB, you have to initiate the print process, unlike the old Polaroids. What is great about this is your option to select which ones to print, crop if you'd like, and add borders if you'd like. All this is done via the back screen. Or you can simply just ask it to print.I agree with Stephanie. Buy or recycle an SD card you have to add to memory.
437819
I have not had this problem, when my ink runs low I pick either blk or color to make my copies. The printer has 2 black so it should still work, try pressing the color button to copy.
324343
the easiest way I found (but it probably applies to someone like me who prints something very sporadically) is to work on your chromebook and then use an android device (or IOS i believe) to print directly from the device to a Wireless printer, or through google cloud print but in this last case you have the restrictions Ragnar wrote in his answer.
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.
1152422
I wish I could help you. It is not a good printer, I have other problems. I wish I had returned it.
348111
hi dave no i have not had much luck doing anything with it going to try wiping it clean and install new softwarealso my touch screen is not very acurate or repeatable Good luck
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
136427
The copy or sketches that you do on the board are "in the moment". Think...Etch-a-Sketch.The only way to save anything is to off-load it via Bluetooth to another device.
2096723
it doesn't copy, if that's what you mean. it only prints from the computer.
1993037
Find "devices and printers" on your computer. You should see an icon that is not usually there. Click on that. When I did that, a message said there was a problem with it, and it could be fixed. I okayed that, and then the scanner worked fine.
1421032
The touch ID will not work as the technology needs to be able to read the print without obstacle.
115052
Thanks, I will. What's crazy though is that tech support @ Cannon said it should work fine with the iPad. It just won't find this printer for some reason. I'll look for print n share. Thx