I purchased this product in Aug 14 - it is so slow - almost unusable - updates are downloaded - how do you make it run correctly ?
467929
For me the surface was a little slow, then I went into my app store and marked the apps I used the most as the only ones to update. After that it got back to normal speed. I found out that in some cases if it has too much to update it can cause it to run slow. I hope that helps.
2284869
It is so slow... I have changed it its operaty system to Window 7.... and the problem is the same....
521989
I bought one too. incredibly dissapointed. so slow, cant even go online with it. type a letteer and you might see it appear on screen in about 15 seconds. cant return it, tho :(
966095
Still pretty useless. Waiting for a software update but not expecting much at this time. I question why the continue to ship with all the problems and bad reviews. Strange!
684004
I am having trouble updating mine. I keep getting an error. I've tried a couple of ways, but nothing has worked.
1607492
We have tried and cant make it work. Rushain says yes. Explain Please how and upgrade what???? at Dojhaame@Gmail.com Thanks
399358
I am waiting for the drop too...it seems the product is old now as I see a link for a newer version that has only 4 gigs of RAM..useless
530568
The phone came with OS 6.x and with time and use it became slow, lag. Then came and upgrade to OS 7.1 and everything was fixed. Now is fast, steady, works perfectly. Regards.-
340528
yes im pretty sure theres an update for it. i dont use it though,it shouldnt take u more than 2 or 3 min to download
1301154
Mine updated within a few days as well. All I did was check for updates and it automatically downloaded the update and all I had to do was click it to install. Oh, and yes it was free.
1377798
Updates are free, but they are few and far between. I've had mine for almost a year and they've been promising an update. No update yet....
413289
Same thing. Unpacked my 255W and ran the updater and it just died. Software System Missing. What a piece of crap... I plan on taking it back to SAMs and buying a Tom Tom.
1907552
I sent you a reply but it looks like it did not post.perhap the product which does not require an "operating " system is a download, as opposed to purchasing the cd. it seems odd. I will buy the $64.95 product. thanks for calling Bridge Baron
1246486
I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me to ship it in but i am just going to bring it back to the store. You better wait for the next firmware release. I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me... » Read More I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me to ship it in but i am just going to bring it back to the store. You better wait for the next firmware release. « Show Less
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
2186777
I did update. Took quite awhile. I liked 8.0 better. Have to do too many things to accomplish the same amount of work.
1969500
Received mine with 300.C. I spent most of last night trying to update it. Finally, after about a dozen attempts, or more, the new firmware downloaded and installed. The most frustrating part was several times it downloaded nearly 100% before failing. and it takes nearly 20 minutes re-download.