My 1500 TomTom keeps rotating the screen on the motorcycle. This has never happened on my old TomTom. How do I stop it?
468241
Hi Maria! After giving your issue some thought (and then playing with my cell phone to try to understand your issue better) I think I came up with a reason why your TomTom has issues with keeping it's orientation. Your motorcycle vibrates more than a car would. This vibration is being transferred through the mount to your TomTom and it thinks you are trying to re-orientate it from one direction to the other because of the stronger vibrations. My suggestion to you quite honestly would be to call a motorcycle dealership and ask them what GPS device they specifically recommend for use on a motorcycle. Because the TomTom cannot be stopped from doing this. It's great for your car though! Hi Maria! After giving your issue some thought (and then playing with my cell phone to try to understand your issue better) I think I came up with a reason why your TomTom has issues with keeping it's orientation. Your motorcycle vibrates more than a car would. This vibration is being transferred through the mount to your TomTom and it thinks you are trying to re-orientate it from one direction to the other because of the stronger vibrations. My suggestion to you quite honestly would be to call a motorcycle dealership and ask them what GPS device they specifically recommend for use on a... » Read More Hi Maria! After giving your issue some thought (and then playing with my cell phone to try to understand your issue better) I think I came up with a reason why your TomTom has issues with keeping it's orientation. Your motorcycle vibrates more than a car would. This vibration is being transferred through the mount to your TomTom and it thinks you are trying to re-orientate it from one direction to the other because of the stronger vibrations. My suggestion to you quite honestly would be to call a motorcycle dealership and ask them what GPS device they specifically recommend for use on a motorcycle. Because the TomTom cannot be stopped from doing this. It's great for your car though! « Show Less
468242
Hi Maria! After giving your issue some thought (and then playing with my cell phone to try to understand your issue better) I think I came up with a reason why your TomTom has issues with keeping it's orientation. Your motorcycle vibrates more than a car would. This vibration is being transferred through the mount to your TomTom and it thinks you are trying to re-orientate it from one direction to the other because of the stronger vibrations. My suggestion to you quite honestly would be to call a motorcycle dealership and ask them what GPS device they specifically recommend for use on a motorcycle. Because the TomTom cannot be stopped from doing this. It's great for your car though!
468243
This has never happened to me, Sorry can't answer your question. I suggest you call Tom Tom they are extremely helpful and I am sure they could answer your question.
468244
Sorry, but this has never happened to me. I would suggest logging on to TomTom and posting the question there for other users to assist. If you cannot log on, just contact TomTom.
468245
Maria...Is this happening on turns? If so it is because as you make the corner your handlebars turn and ultimately 'dip' as you go through the corner. That feature doesn't have an option to enable/disable. You'd think the folks that design these things would think beyond the dashboard and consider it may be mounted on a bicycle, motorcycle, or something. I'm guessing by now you've found a better solution, but if not...just don't make turns...lol.
2101792
Hello Joy, We are sorry to hear that you're having issues with you're device. We would strongly suggest that you contact the TOMTOM support team by calling their toll-free phone number: 866-486-6866 Simply provide them with you're product model and serial number to get the latest in real time support. Thank you!
1719082
I'm pretty sure mine is the LX. I measured the clip but I'll have to check if I posted it on my last answer. Just home from vacation and the Tomtom didn't fall off the windshield even once! :)
1247639
Try changing angle of windshield .I had same problem on first ride so I gave it a little tilt and works great now
1931695
Mine has done this also. Disconnecting and reconnecting the battery terminals solved my problem. I also used dialectic grease on the terminals.
816197
I have the same issue. It is just one of those things you're going to have to deal with. You can try maybe looking at the owners manual but I have never seen anything for it. Sorry I couldn't help!
2177530
I have had this over a year and it is still working. When connected to my TomTom XXL the XXL detects it and searches for a data source then locks on. On a recent trip from Long Island, NY (for those that don't know just think TRAFFIC NIGHTMARE) it was constantly telling me of delays.
2113967
Sometimes you have to remove where the eye attaches to your component and clean the glass of the component thoroughly and stick the eye back to the infered on the component. The sticky residue from the tape on the eye builds up and can stop the transmission. I thought it was a battery problem or transmitter problem also but that solved my problem. You may have a different problem but you can try that to see if it helps.
1874735
hello kyle, pressing the two tabs that are on the side of the adapter ring and then rotating counterclockwise.I hope my answer will be useful.regardsAldo
1414168
It does not work well for me when counting laps. Hoping it is a software thing, tomtom has claimed they have an update in the work/soon though, so keeping fingers crossed.
1722273
I cant swear to it but i have this problem when using on my motorcycle and i traced it back to a lose conection on the power adapter scocket wigling the plug always turned it right back on tried taping the plug and socket togther and probleb was solved, check you power outlet in your car and make sure the garmin plug fits snugly.
432884
Make sure auto-rotate screen screen is in on position. This is found under settings. Some tablets have a calibrate screen option as well. If you got any user manual you might find some info there too. As they say... when in doubt read the directions. Last resort Google on a web accessible computer ( library or friend) for a user manual for this tablet.
500999
The only way to disable it is to have it on the off position.. hope that helps
1081034
When you connect your tom tom to your computer the tom tom needs to be on it will ask you if you want to connect if that doesn't work go into your settings on your tom tom an find factory reset and do a reset once in a while while driving it will start losing your position an putting you off the interstate do a reset that will fix that problem as we'll I drive a semi an use mine every day of the week in the past 6 months I've put over 50000 miles on mine pretty dependable but setes want me to do some thing illegal so be careful
654505
I am considering the same thing. I bought the TomTom and have not been able to get it working - the operating software seems to have only partially loaded. I spent 3 hours on the phone with their customer service - very nice people, but they have no technical knowledge, they can only read to you from a script. I think I am going to return this one and give the Garmin a try.
699866
The head makes a sudden rotation of over 180 degrees every few minutes. It does click from the sound of the electric motor. It seems like you may have a defective unit. Hope this helps.
1190259
I don't know, but it could be a simple software problem. Just restore the program using tomtom's free software and that should get rid of the issue.