Any issues with your gazebo arriving all messed up from shipping? This will be our 1st bulky product to order online and a bit worried about s/h.
479940
No issues with the shipping. The gazebo was in perfect condition when it arrived. We keep it up year round and haven't had any issues at all with it. Love it!
479941
We had no issues with the shipping. Product was well packaged and arrived in good condition. No shipping damage or missing pieces.
479942
No it arrived sealed and ready to go. All the pieces are marked so when you are going to put it together lay the pieces in groups and follow the directions . I love this gazebo, had a stone floor built to place it on Centerpiece of the yard!
1959398
Dear Denise, Thank you for your feedback. Sorry to make you inconvenient. As the congested post shipment, the shipping maybe cost a little more. As the standard shipping, this time still under it, pls do not worry too much. Meanwhile, I will contact the post office, try to confirm and notice them to arrange it quickly.OK? If still any doubts, pls feel free to tell me and give me more your comments, that will be highly appreciated. Thank you very much. Kris
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
1515824
Mrs. Julie I live in NC, can I still order directly from y'all and can y'all still have it delivered to me, so I know someone else won't damage it?
1639171
i also ordered on line and was bumped the same. i called sunday and was contested untill i said to cancel the entire order. whereby alol of my wishes were granted, including the lower shipping price. cant wait to receive the unit.
574015
Good news! I just received word from Amazon that they started unloading the container today at about 7:30pm (!) PST. The crystals can now be ordered, however unfortuntely you'll see a note on the product page saying they won't be shipping until the 29th. In my previous experience with Amazon they are very conservative on their "ready to ship" projections, so chances are better than even they'll be able to ship sooner.Thanks again for your patience during this huge mess! Thanks for your support. I'm always here to help if you have any further questions or problems.Rickp.s. Just fyi there is another whole container only two weeks away now.......not going to let this one happen again! :-)r. Good news! I just received word from Amazon that they started unloading the container today at about 7:30pm (!) PST. The crystals can now be ordered, however unfortuntely you'll see a note on the product page saying they won't be shipping until the 29th. In my previous experience with Amazon they are very conservative on their "ready to ship" projections, so chances are better than even they'll be able to ship sooner.Thanks again for your patience during this huge mess! Thanks for your support. I'm always here to help if you have any further... » Read More Good news! I just received word from Amazon that they started unloading the container today at about 7:30pm (!) PST. The crystals can now be ordered, however unfortuntely you'll see a note on the product page saying they won't be shipping until the 29th. In my previous experience with Amazon they are very conservative on their "ready to ship" projections, so chances are better than even they'll be able to ship sooner.Thanks again for your patience during this huge mess! Thanks for your support. I'm always here to help if you have any further questions or problems.Rickp.s. Just fyi there is another whole container only two weeks away now.......not going to let this one happen again! :-)r. « Show Less
684074
We did not have a good experience! We ordered sofa and love seat with power; however, both arrived without power and a broken arm. There were slashes in the leather and everything was returned. The whole experience was disappointing to say the least. This was the first time I ever ordered a large item on line and would nut recommend. Manufacturer needs better quality control and items should be better protected during transit. I do not think you and your husband could carry this from your curb without additional help. Good luck!
1531363
I had planned on ordering until I saw the shipping duration. I talked with customer service and she had confirmed it. It's probably coming from "overseas" as most products do, but 6 - 8weeks is too long. The company should have stocked up long before summer.Did you order and how long did it take to get delivered?
784934
I ordered from another online retailer and it was shipped on a wooden pallet in a HUGE box. I was really shocked to see how big the shipping box was. It was also REALLY heavy. Makes sense considering it is a grill. It came via a freight company, not UPS or FedEx.
1438808
May be it had some kind of defect or a bump during shipping. No problem at with mine.
2253068
Have you ordered the item from Red Sky Outfitters and not received it? If so, please provide us with your order number and we will look into the issue immediately!
463914
my status changed to about to be shipped. Whatever that means. If it said that for like an hour and then shipped that means something to me. My status changed late yesterday afternoon and its noon today and nothing has happened. It sucks it's back ordered but i really hope that doesn't mean we have to wait till Monday for it to ship like that earlier post suggested.
1881253
Hi David. I absolutely love mine. No problems so far. If you order it...just fyi...the parts are UNDER the island. Crazy place to put them.
2080932
Ohhh very sorry to hear that, absolutely it shouldn't behave that way at all, it says things went wrong during the shipment and may be glasses were displaced inside or even broken. My advice would be that Return it ASAP and get a replacement, why to take risk.
768086
Lucky you, I tried endlessly yo put my order this weekend, but couldn't! Now it's again on pre-order status... not in-stock! I really really hope my MBA (which I already placed as pre-order) will arrive on time... waiting anxiously!
1133908
Contact the seller, they should make good. I have seen these sights many places since I bought mine. I'm sure they will make it right. Otherwise, like the other folks said, contact them and Amazon and use the muscle if needed. I was very happy with my order and the product.
1899643
I ordered the swivel rockers. But, I received shopping confirmation but they have yet to deliver. I questioned the seller and they said they were out of stock. I paid for them and received the shipping dates, now they say they have attempted to deliver but no one came, called or left a message. Still no table and chairs. May want to think about ordering from some one different.