Gone through several previous models. All seem to clog up and stop putting out steam over time. Any suggestions to keep a new one working well longer
475566
I have been using mine for at least a year and have had no problems. I use distilled water. Not sure if that helps.
475567
I agree with everything Texan said. I don't even use mine anymore, even though it still works (right now). It spreads the grime over the floor in an even pattern, where it looks clean, but really isn't when you do the white paper towel test.
475568
My daughter said to use DISTILLED water. So I do and it has been working fine.
475569
I don't use this mop very often. I'm not convinced that it does a really good cleaning job. Two things I do when I use it: distilled water in the reservoir and get the pad very damp before I start the process.
475570
I use only filtered water (from our Brita Pitcher) and ours still works. Not sure if that makes a difference or not, this is the only model I have owned.
92242
I am glad to see someone else has this problem! I have had mine replaced 4 times! Did you ever get yours working? I had an old model for 10 years that never leaked, so I know what I'm doing. Frustrating.
281703
I have a moderate amount of steam coming from mine at it seems to be working... I've never had one before so I haven't got anything to compare it with. I can only say it seems to do the job intended. hope this helps.
1410863
I wish I could answer because ours doesn't put out steam either and we only used it about 6 times. No warranty left so no repair or replacement. we're going to try to sell it at a yard sale as a vacuum only.
1341999
Fortunately I've never had that problem but when my unit stopped creating mist I called the company and they promptly sent me a new unit that unit has worked very well for the last two years. Good luck!
962287
They sent me a "refurbished" machine originally, when I complained they sent a second one. The trigger for the steam blast broke on the first use, so now it super steams all the time. They both still work after a few weeks, but they are cheap-ish and your expectations should be low-ish. OK, I guess.
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.
1559092
It takes a little while for it to start steaming when you put in a new filter or first start it up for the year. The filter has to soak up is what I have found out before it runs. Hope this helps.
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
907887
try using less water... I use mine all the time and find it only has issues when it's overfilled
1091084
I am having the same issue with one that I installed approx two yrs ago for my Mother. It has worked well until the last two to three months, the screen looks clogged at the moment and I am trying to find out how to remove or unclog the screen. I hate to punch through it as this area is known for having stuff in the lines. Would rather not subject the faucets valves to grit if possible. Feel I have located problem but still have no solution to fix it yet.
359858
I had the previous model for a year and it didn't rost. This model I had for about 4 months. I clean it with water and a little dish soap, let it dry and no problems.
868973
Any of these types of steamers will clog up over time, especially if you use tap water. Quicker in areas with lots of minerals in the water. If there is at least a little steam coming out you could try steaming CLR through the unit. I found these Sunbeam units to be hit and miss. I have used a few of the past 15 years. For the past few years I have switched to a Rowenta steamer and always use distiller or at least bottled water - more steam and no leaks of hot water.
194767
I've read somewhere else that when they stop making steam, you should turn it off, and empty the tank thoroughly. Then place a newly filled bottle and turn it on. I haven't had a problem with mine, but I did remember that from other reviews.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
2210419
Make sure the cap is screwed on tightly. I've had this issue and cap was not on correctly which did not allow for steam buildup.
584913
I never let it run to that point. Always monitored it as it is not one with auto shut off. replaced an older one that worked well for many years, but was cautioned to not let it run dry as it would burn out. So I continue the same process.