1st bag of "0" came w/a dessicant bag in it-worked great w/ the "Capsule Machine" and last 6 mo b4 swelling.. 2nd bag came w/no dessicant &amp; wont fit?
346407
Mine did not come with desiccant bag; my desiccant bag came with the capsule machine. Also, recommend you consider vegicaps over the gelatin kind; I've bought both, and next time I plan to go back to the non-gelatin kind. The gelatin ones have a funny taste to them.
1782250
It is, try squishing the bag to see if it'll break up. I had a few big chunks in one of mine, but it's fine now. If it doesn't break up I'd contact the company and have them send a new one.
2202239
Regina, i have not needed to buy any refills yet. The kit has many capsules so i was able to do several spots on my property plus my neighbors and still have some capsules left. The only trouble i had was i kept them in my garden shed and the summer humidity melted some capsules so maybe keep them in a cooler dryer place.i haven't checked with company to see if you can get more capsules.
1077130
I had a similar problem, to resolve it, I ran the machine without any capsules (so it is empty) in order to flush out any particles such as old coffee grounds, then the capsule worked fine with my Pixie
1022352
I never have. I agree with John Marietta. You should call customer service and talk to them. They need to notify the seller too that you bought these from as maybe they have some contaminated bags since yours have this in them.
1062019
I am so glad you asked! When the bag I purchased arrived, instead of that label there was a hole in the bag which was taped over with clear packing tape, and I could not figure out why they would ship a bag like that... Maybe they were expired because some of the berries were very dried up and I have felt bad for months now because I requested to return them. Now I feel better, if they expired in 2012 then that would explain why I didn't like them. Maybe they have a new shipment? It is a good price... The seller was understanding about the return request.
1344301
Maybe you got a knock-off. I don't know why it came in a clear container, mine came as pictured. I would contact seller and asked why, and I'd ask as for a replacement. Did it work? Did you try it? Sometimes packageing runs out; so they were probably doing what they could to get it to you. If its the same company, they are good as far as i know. ive used their product several time. but not sure. Mahalo. Happy Grow Lucky!
129450
I have always received it in the bag as pictured. I know they sell it in a tub some places, but I have never seen it (I saw a picture of it). I just got a new batch a week ago, and it came in the resealable bag, as pictured.
1942513
Like I said in my post,I think it is tribulus. I had it analysed in a chem lab and they said it was. I had been using the product,i.e,.sd-200, for a couple of years with good results and then out of the blue my last order recieved around March didn't look the same (lighter color,finer granules) so I tested it by leaving it by a window for 12 hours and sure enough it clumped up. Note: remove from capsule to perform this test. Then I sent it to a lab and confirmed my findings. My attempts to e-mail Sam failed. I think its' the same old greedy bastard story. I would suggest that Pure Science Supplements has gone bad.
2161995
My best guess is that something in the bag was a little bit damp when you packed it. It doesn't take much water to create mildew when a package is sealed up for a long period of time. I think that if you could really get all of the air out of the bag, you wouldn't have the musty mildew odor. But it isn't really possible to get ALL of the air out of the bag, so there you have it.
2185904
Sounds like the seller messed up. It should have the black cap. I bought 2 on here & they both had them. They DON'T come with the clear dispensing tube tho. Those are separate.
2240286
Mine came in two sealed bags with 30 in each bag for my pack of 60. You can either reseal this bag or transfer all of the pouches to another container like a mason jar. Just remember that each time they are exposed to oxygen they lose a tiny bit of their effectiveness. So try to work with them quickly and then hurry and reseal them. It would take a good while for them to be "ruined" though (at least an hour of exposure to open air).
868447
I'll be interested in what you learn. I tried to obtain a refund and free shipping to return it, but both were unsuccessful. They said there was no guarantee. After you make your complaint, we should let Dr. Oz know of our experience, don't you think?
352795
I too noticed a change in packaging, but felt the product authentic. I called the co because the squeeze tube was coming off on my hands... but I doubt they changed just from my feedback. I think I could tell if it wasn't real.
398227
Mine too. It is because it is a fake product. Diluted or even totally replaced by cheap carrier oil and mostly peppermint. I had a DoTerra rep look at mine, and it is definitely NOT their true product. the protective seal was broken on mine when it arrived as well. I will only purchase from a direct rep next time.
642227
Hi Kevin - All of our items are 100% brand new, un-used when we send them into Amazon for delivery to you. If the item came to you sealed in a black bag and then the box was still taped shut then NO. If it was not inside of a black bag and the box that was inside of the black bag appeared ripped open then you should return it. Before each one is bagged and boxed for selling the lids are opened, inspected and have the lubricant placed inside of the cap..... so it is possible that a fuzz ball from one of our employees shirts could have fallen in accidentally. Also sometimes there are small plastic pieces that get left in the caps of these from the manufacturing process, they tend to look like small fuzz balls as well. Regards, BAFX Products Support
302714
Do a controlled test. Try one bag each way, and see if you can notice any difference. I have stored ours at rt, with good results.