Did anyone else have problems with the back? I can't figure out the tension knob; it seems totally stuck in position, and back slides down to seat.
459187
I have found that if the seat pan/tilt is pisitioned properly than you do not need the back. I have mine all the way down to the seat, and never utilize it as a seat back. My seat is tilted forward as far as it goes. I am a dental hygienist and use my chair when treating patients
865164
There is a round hand crank just under the seat at the front - turn it clockwise (looking at the machine) - it is probably loose! This happens to mine & I have to tighten it up daily.
1472009
Interestingly enough, I believe I have the same issue. My chair arrived and, after some close examination, I realize that the mechanism inside the hydraulic lift was missing. This may sound silly but, considering that the chair was the perfect time for my counter, I just let it be. I believe there is something salty with the chairs.
1537219
READ THIS! Yes, my seat when brand new felt wobbly after a few miles. That's because the screws on the pair of main springs were getting loose! All you have to do is tighten them real tight, preferably with a non-adjusting wrench. But don't apply too much torque that you start stripping the threads. And also check what UNHAPPY CAMPER was talking about. He makes very good sense. This seat is excellent if properly adjusted and installed, but it is not plug-n-play, I'm sorry to say.
914425
Not sure what the issue is. I know we had to follow the path exactly that ours came out of. There were two specific points that had to be connected right for it to work. One was on the spring end and the little s shaped metal piece had to slide in correctly and the other was a clip on the back. Perhaps it is too long? I am not sure what else the issue could be. You might google/you tube to try to make sure it is connected right. Best of Luck
168771
You have to tighten the nut very, VERY tightly, and the act of doing so has a tendency to tilt the seat forward a bit, so start with it tilted slightly back. It's not a really comfortable seat-I'm thinking about replacing it with something different.
462882
Unfortunately I can't remember exactly how. I will try take a look this evening. I think the previous answer is correct. If I remember correctly, I forced the seat down several times before the spring was activated/able to work. I think there is a release bar the trigger by pressing to down firmly
975997
I had that same problem at first. It really needs to be sat on when you want it to go down. You literally will have to sit on it, then pull the lever to lower it where you want it. It's a pain.
1779938
Everything was easy xcept the seat. Help! How do you put together? I feel like there are too much hardware on a tiny screw that holds together with a but but not to me. Help! I just got this bike I cannot figure it out. There's a seat separate hardware and somehow you stick the hardware in the seat and attach the seat slider....how?????
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
1236930
My son-in-law replaced mine for me. He says it is not easy as you have to hold down the seat cushion while unscrewing the screws. He recommends using an off set screw driver or short handled one. Also there is a video on U-tube that shows how to do it. Good luck!
2036086
We had an issue with the bike only going in reverse. We had to take the seat off and check the wiring, it was loose. I would suggest doing the same. I eventually sold the 2 I bought for $5 at a garage sale. The back wheel never stayed on. Worst money I ever spent. Good luck and I hope your child does enjoy their toy.
747320
I just purchased and received this chair and I'm having the same problem with the back of the chair slowly falling back flat when the footrest is up, I figured out that if I don't put the footrest up the back of the chair is locked in place and doesn't move...soooooo.....I went on Amazon and purchased an Ottoman footrest for those times when I want the back of the chair to stay put.
340353
I don't have a problem with it but I do remember having to tighten it pretty tight. That said, it is not a comfy seat to begin with. I would recommend going to a bike and get a good one. That's what I am doing.
1200153
Sorry to hear you're having trouble. My chair seems to work fine. Wish I had a suggestion for you.
2256213
I con't know why that particular thing happened, but I had a hard time putting the back on. It kept coming off and I finally just took the whole apparatus down and started over. It finally worked. I suggest you take the whole thing down and re-assemble. This chair is not very comfortable. Be careful when you bend over to pick up something from the floor from a sitting position. If you are on a slick or hardwood floor, the wheels are very quick to roll and the chair can tip over and roll out from under you abruptly - dumping you on the floor.
478929
Only problem I had was solved when I realized if I had my weight on the down pedal I wouldn't be able to push down the upper pedal-too much weight to overcome. Had to shift my weight to the up-pedal side before I could successfully pedal it. If it's really, physically stuck, check for what parts are blocking movement and review your assembly, in case something didn't get installed in the correct place.