Received my Handi clamp frame today. Could not get the clamps off of the scroll bars!! Struggled for aa
469833
I was able to insert a small screwdriver blade under one edge, then the clamp came off easily. bj
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
1646005
Where did you get the knuckle. Mine broke at the top hub and I can't find any anywhere and I'm out of luck if I don't find one. Would appreciate it greatly!
1353299
I have the same issue. I have tried to fix it with no luck. Only thing that works is holding the handle at aslight angle. Over all I am not happy with this item.
1134125
I had the same, waiting for the return email from CS. Mine snapped on the aluminum casing the joins the to black poles. It's a shame because the rest of the product has been solid, if they would have only gone with a thicker gauge on that connector. Going to ty coming up with a custom bind, maybe pvc, for the time being.
2077243
I had some trouble with this too. U have to pull out as u clicks on the 2 buttons on the side. Hope this helps!
1775202
I am having the same problem! I have adjusted the screw and still no luck. I am at the point of getting rid of it and buying a new one. Very disappointing, especially considering how expensive they are. Wish I could be more help
1663810
For me I just set the rounded depression on the bottom of the light on the handle bar. I took the smaller rubber band and wrapped it over the front groove of the mount, then stretched it under the bar and over the groove on the back of the mount. The tension in the rubber band held it tightly in place. Please tell me what is happening for you and I will try to help.
768176
I ordered one and had the same issues with changing the eyecup. After many failures I went to a local camera shop. The guy at the counter squeezed the frame at the three o'clock and nine o'clock position and moved the frame straight up. The eyecup change after that was easy. The install procedure was just reversed. Enjoy.
983414
I had the same issue. Buck spokeswoman told me they come "tight" and through use, it will improve. I had to cycle the "action" hundreds of times to get it manageable, but still too tight for "unlocking" with ease.
1296488
If you have a friend that has a functional grip, try theirs too. This could help in troubleshooting. Good luck!
800167
There's definitely a way to do it; I had the same problem initially. If memory serves, there's a little lever or something that you need to push/pull before you can adjust it. Pretty sure it was detailed in the instructions that came with mine.
1152101
I agree with chuffyUSA and Randall S... I purchased one for my newly purchased Ultra Frame, and the mounting brackets/clamps DO NOT work with the Ultra Frame. Sending it back today.
485982
Check the bar clamp again - otherwise here is a good YouTube video on how brifters work:http://youtu.be/FSU0YVLCoSc
1363251
I had the same problem, but after a few trys I stretched it full out and it worked, then I had a problem hooking it to the rails as they were wider, I found if you tip the plastic to the outside it will jiggle in place. I have enjoyed using them.
1210979
Yes, the screws were a problem and they broke on me (top twisted off). Truelumen sent me replacement brackets and screws free of charge but the brackets were still a little loose. Try moving the screw to a different angle. I eventually superglued them in.
2077155
I got mine yesterday (5/14/14), and the pin issue has been fixed. It has a bolt now like the picture in the description. I will try to upload a picture if I can figure out how, but at least the pair I got does not have a pin. I haven't used them yet, but they look and feel sturdy to me and the grips feel much nicer than my old wooden handle ones.