I got this for my grandson- it came today. Opened &amp; replaced batteries. There's no sounds - is mine broken or is there some trick to get the sounds?
471214
It makes one sound evey time a ball is dropped in. Yours must be broken. :(
1886522
Mine only worked for a few weeks, sound is so low unless youa re in the room cannot hear it.. would not work outdoors. I through mine away, batteries bad, low sound. pain in the..JNW
367716
Try and see if the red switch moves where the castle door is. The sound box is connected to it. Otherwise, I am going to guess you need to send it back for a replacement.
138987
It sounds defective to me! We have had no problems with ours and have to rough young (2 and 5 years) boys that play with it!
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
1339520
May sound overly simple and you probsbly did these things.. but make sure u have the volume up on the controller. I have mistakenly turned it off or down and didn't realize it. Other than that make sure it's connected to the computer. If still not working you should contact manufacturer or amazon to rerurn. Hope you get it fixed. It's a great system.
2243374
It is best of only one person speaks (my grandkids) always try to talk at the same time and tick R2 off. So in a quiet room, say "Hey R2," pause, he beeps, then say "reset system". He beeps again (unless he is in a mood). He loves to be told "I love you R2", but always after you get his attention with "Hey R2" and the pause for him to respond is important. Otherwise, I would maybe remove all of the batteries, wait a few minutes, then put them back in and start over. Good luck and let me know if you any other questions.
334400
Hi Deana, yes there is always the possibility that it might be broken, but just in case it's not, try new batteries first. If it still doesn't work, then send it back and get a new one.
575364
You have to activate the multiple sounds by a button on the bottom - I think. The instructions tell you where it is. The one sound you are getting is just the demonstration sound that keeps the battery from running down. Look for a button to switch so that you get all the sounds.
1578822
U can't hear the sound. The lights should be glowing though. I'd call the owner should have gotten contact info with purchase . He was very helpful! Did u put batteries in or plug in?
2180403
I haven't had this problem but can imagine two solutions: - check the batteries if not already done so - open the toy and check the speaker connection, re-solder if the wire has come loose (use an electrician if need be).
1017198
can you be more specific? sounds silly but did you turn the volume up? My son has 1 & it plays very well. He said it might be defective. You can return it to amazon and they will send you another. Lora K. Masso
1685344
Sounds like a faulty unit, my last one only lasted a couple of months. It's just a cheap fun thing so I figured I would just replace them as they gave out... Since it came that way though I would say return it for a replacement.
118916
Mine is very loud too and I was also wondering if it was defective. Can barely hear the baby speak over the noise. Also, I have had to change the batteries twice since Christmas 4 days ago- this can't be normal.
963173
I had the same problem. New batteries did not make any difference. I sent it back to amazon and got my money back. Don't know why they keep selling these, I posted the problems I had with it months ago. I guess Amazon doesn't care. If someone sends it back they refund the money, but many don't send them back and amazon is ahead. George Jensen
1103831
Mine didn't work very well either. It would purr, but not always walk. I was pretty disappointed, but my daughter didn't care. Did you try changing the batteries?
2132372
Return it to the seller and reorder a new set.. You may have to wait but it is worth it. Your grandson will enjoy every moment.