Should both lights on the box be on when this device is working. I only have the power light and I can't get my led light take commands from my controller.
465219
should have a red and green light on if it is receiving signal correctly. make sure you have installed the software correctly that came with it and are using a compatible dmx software. also make sure you have selected the device as an output option within the dmx software
1096505
1.the regulator should not be shutting off the output from your Battery (if) you are sure it's getting charged fully.2.personally it sounds like a Load short or overload ?are you using a 12 volt photo cell to turn the lights on??3.try to just Light the lights off the battery,without the controller,see what happens,add a DC ammeter to the Load,see what it shows.I hope this might help some.
1178264
I would consider checking the LED strip where/if you cut it. Also check the 12v connections to the box, both power in and LED strip out. If that is good try grounding the box possibly. I'm not completely sure for I did not have this problem. Did yours come with a User Manual?
70499
thank you for asking, it not work, I bought two of them few month ago but I just try to use them last month but one of them boke at power source and an other one not woke at all, please let me know what can I do.
2046554
I had similar problem until I hook it up to a battery. After that all is working fine for me. I also found that it won't work properly if the polarity isn't right. Double check that, as I went over and over mine and found I wasn't right. Also when you are checking all connections undue all connections to reset the controller and all will work fine if all the right connections are made. I've had mine working for about 6 months.
2237902
No. My lights all work. I think I would send it back and have A Amazon send you another.
117078
Did you push the reset button on the power plug? I think that has to be done. My LED lights came on when the unit started. However, since it is in my bedroom, I had to turn it off for sleep purposes. The LED lights are not on if the power is not on, I think.
716602
Just plug it in and it turns on with one light. When it is ready, then both the lights are on.
962236
My unit works fine. Does the red light on the sending unit flash on when you press the on button. If it does and the base unit is plugged into a working outlet (double check this by plugging the light directly into the outlet and turning the light on) then I would say you have a faulty controller. Bill
2143607
Sorry I can't help you. My light is still in the box. I just opened it to make sure it wasn't damaged. It was purchased for a remodeling job and hasn't been installed yet. Hope someone else can help you with an answer.
1853195
You would need to make an AC adapter, there is no AC or DC jack on the light anywhere as it is sold, but it should be pretty easy to either make an adapter to go to a DX power pack or to open up the light and solder in your own jack
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
1327291
My unit was stuck on red and I disconnected the LED wires and powered the controller up with no lights attached. I then turned it off and reconnected the wires and got it out of the red mode. My unit is now stuck on the color changing cycle. I can't figure out if it's the remote or the controller causing the issue. I have given up and ordered a different LED RGB controller.
1682578
You'll get the light when you plug it in. If you have no other light like the mode or a temperature number in the LED box, then press the on / off button. Even though the light is blinking doesn't mean the unit is on. When it's on, you'll get the mode light and a number in the LED box and the green light will still blink. If none of this works, box it up and send it back.
1088918
My stick does not have an led light, so i can't help with this issue. Sorry...
2233157
Maybe try the switch? Mine is wonky and lopsided. Looks like it is on one input when it is on the other? It's usb powered so make sure it's plugged in and lights up.
145560
Paula,I've tested this and though the power LED lights up, it will not convert the signal properly. You will need to find a separate part for that.