How can I get a replacement safety key; it didn't come with the product?
475634
I also didn't get a key, however, haven't needed one. It will start without one. Push in the button and then pull the handle back. Should start.
475635
I would contact the seller, if they don't resolve the problem contact amazon.
1964731
Hello Sam and thank you for your interest in our product, this unit will come with 1 key and unfortunately if it is lost we do not offer replacement keys. I apologize for any inconvenience and do feel free to contact me for further assistance. Thanks again Andrea
703926
I asked my son, who got the safe as a gift...he believes there was a number you'd get when registering the safe online that would be used as proof of ownership if you lost a key...but since he can't find his paperwork......sorry. We can't be sure what phone # or site you'd use.
1833032
I didn't receive a key of any kind, however you can register the combination to the safe on a secure website. This will allow you to access the combination in case you forget or lose the combination.
568688
If you have the registration card with the key serial number, you can order another key. Otherwise you'll have a shop remove the locks and buy a new set
1403762
Oh no! Sorry to hear that....I am not sure if spare keys are accessible. I am curious to find out. I can reach out to the seller.
764543
Have you contacted the supplier for additional keys. I am not sure what to do in this situation. Good Luck!
2202114
You can try the manufacturer. I had a lock break and they sent me a new one.
1209016
I suggest you contact the manufacturer customer service, maybe they can send you another key.
1823871
I think you are going to have to go the manufacturer's website and see if they can help you. With no key and the key pad combination not working either the manufacturer may have a way to identify your safe's key slot and send a duplicate set of keys. Good luck.
1142960
Yes any key maker ll make a copy of that or if u lost the key then contact any of ur local lock smith .
2071384
Don't know that one. They have key blanks at Home Depot, but without a master, you can't make a new one. I talked to the manufacturer about getting extra keys, but they don't have them by the number on the key. Maybe a locksmith could help. Sorry.
422650
I'm reading my Owners Manuel....it says, you're best bet is to Order a New Replacement Key. Of course you'll need : Proof of Ownership (Sales Receipt), Model #, Serial #, Lock#. Good luck!
1481301
I just called kwikset 1-800-327-5625 to order master key blanks. They are about $3.20 each. The CSR told me to take it to a locksmith to have them copied.
1973541
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key! Best of luck!
1870373
I only have one key left and the piece covering the lock button is missing so the chip is exposed, it constantly opens and locks when I hit the button. It looks like I can order a replacement cover for that key, and I want to order an extra key because my other set of keys was stolen. Am I an the right track?
772601
Yes. I'm one of those OCD types that saves the user guides to products I buy. :) I just checked and sure enough the guide has a section on how to get replace keys. It says: You can order replace keys by either writing to First Alert or faxing them requested information (below). Their mailing address is: First Alert, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122. Their fax is 630-851-7995. Here is the info you need to provide themL 1) Name, address, and telephone number; 2) Safe model number; 3) Key Number (located on the key and on the Key Lock); 4) Notarized statement of ownership; 5) Indicate number of keys requested; 6) Method of how to receive the keys. The guide says you can also pay by check or money order for the keys if you send them you request by mail (address above). To find out the cost of the keys, the guide instructs you to call their consumer affairs department at 800-323-9005 between 7:30am - 5:00PM Central Time, Monday - Friday. Hope that helps.