A question to reviewers having issues with "collapsing" of the (Ergo Seat) product: have you tried to inflate the chair back to the original shape? I believe that one of the reviewers mentioned this capability. Thx
449115
My family has 3 of them, our weights range between 130 & 200lbs. Daily sitting for 1+yrs. with no problem, so the "collapsing" experienced by some reviewers seems to be some intermittent, earlier version issue. I don't see a way to re-inflate it, so my advice is to contact the company for a replacement, as they stand behind the product.
1671242
I had a problem with my chair when it was about 6 months old. I first called the mfg and they said they would take of the issue. They did nothing. I call amazon and they were able to send a replacement chair and I sent the broken one back. Amazon was great about it, the mfg sucks and gave me the run around.
907647
I had mine blown up for about 5 weeks at one point. Seems there is some amount of stretch that will happen as it is first used. Meaning I did re-inflate it a couple of times early on, but at some point it appeared to stabilize and no longer require more air. Thats all I know, YMMV
1811184
I want to ensure the "BOTTOM SUPPORT" of this seat is going to be comfortable for EVERYDAY USE, along w the "BACK Support". My child just turned 2 years old 4 days ago. He is custom & VERY use to His "Chairries/by JonTi-CrafT" but enough eating in living room!! Does anyone feel this Transition of not only The Cairrries but his own personal"Security, Stability, Safty" WILL BE MET BY THIS PRODUCT?
210947
It seems others had better results than I had. I loved my pillow - but after only two months the filling seemed to collapse and shift in the smaller neck roll which is the part of the pillow where my neck rested. I contacted the company and they sent out a replacement. I've only had my replacement for about three weeks and I'm hoping for better results.
1251234
no problems with mine at all, maybe you got the lemony one. that was the exact reason I got rid of the old chair I had that was similar.
2256213
I con't know why that particular thing happened, but I had a hard time putting the back on. It kept coming off and I finally just took the whole apparatus down and started over. It finally worked. I suggest you take the whole thing down and re-assemble. This chair is not very comfortable. Be careful when you bend over to pick up something from the floor from a sitting position. If you are on a slick or hardwood floor, the wheels are very quick to roll and the chair can tip over and roll out from under you abruptly - dumping you on the floor.
506652
On the right side of the chair, there is an indentation in the chair with a small handle which you pull up and back. this allows the foot rest to actually ppop up, if you do nit attempt to put your legs on the foot rest to allow it to bring it up gently. i found it extremely difficult to bring the foot rest back into the a"chair position" for the first week or so, but now it is doing just fine.i found no button or lever to cause the foot rest to go back to the original position; it must be pushed back until you hear a 'click'.
359608
I'm sorry to say but I have the same problem with mine when I go to recline back down . No , I have not found a way to fix that either . Sorry that I couldn't help more .
237824
I never had any problem or even thought about it until the question arose, so I went out and tried to see how it worked for me. I back up to the chair from the side (either one) with the back of one leg close to the armrest and grab the armrest with the closest hand. Then I grab the frame of the chair with the other hand close to the back of my other leg. While holding the chair against both legs I then proceed to sit with no problems, and simply swing into a reclining position. Then I reverse the procedure to exit the chair. Hope this helps!
780353
Unfortunately, I never replaced mine. I'm still using the same chair for a year now. I've been dealing with the broken height adjustment (stuck on the lowest one) since it broke. The actual wheels I never actually used. So they stayed stationary on carpet. They kind of just dug themselves in. Occasionally I push it to vacuum and I push it back to get up, but other than that.. that's the most action it gets. Other than the height adjustment, this chair works fine.
327603
I have not. I picked up a pack of 4 seat cushions at Walmart from the fabric/sewing isle and placed them under the original seat cushion. It has worked for about 6 months, but it is time to replace them again or find something better. I have spent many a long night sitting up in this rocker with my child and due to the poor cushioning my lower back is having issues. In my opinion.....There is just not enough cushioning or lumbar support for those long nights....
1629054
Mine is definitely tilting, and it has gotten progressively worse over time. I feel like I'd fall out of the chair if the armrest weren't there. I think mine had a defect when it was new, but it was minor then and I was too lazy to return. In hindsight, I wish I had.
27263
My friend who is 4' 8.5" stopped by this morning and tried my chair. She thought it was great and had no problem - in fact, she is going to put it on her gift list. She said she had no problem with it rolling away from her (although you do need to be careful about this...I think my casters are partially locked). Her legs were not at 90 degrees, they more followed the contours of the ball, but her feet were on the ground, and she was able to move the chair easily with her feet. I don't think her heels were more than just lightly touching the floor though - but she was barefoot. She was able to easily sit on the top center of the ball, and thinks it is very comfortable. She can't lean back against the backrest, but this is okay since you aren't supposed to lean against it anyway. BTW, the instructions for inflating the ball say to blow it up, then check it in a day since there will likely be some leaking, or perhaps it just stretches out, and fill it again. This is exacrtly what happened with mine, and after I filled it the second time, it has been fine. My ball might be a little soft, which might make a difference to her, but since I am big, it might be my weight. I hope this helps, and I would stress that you be careful when first using the chair to have a good understanding of how it moves, particularly when getting on and off.
201334
I pull out the lever to make the chair lean back. I've never felt the need to make any other adjustment. This is the same approach to "Tilt" that I've used on other chairs. Did you expect something different or have you not been able to pull out the lever so it would tilt?
499454
The chair comes with it's own ball, and a circumference tape to check inflation. If the ball is sinking through it is underinflated. I had that problem in the beginning, and once properly inflated (by air compressor not the cheesy hand pump)it has been fine. I'm sure you could use a larger ball, I tried one but it was actually too tall once in the chair frame and I went back to the original. And yes you do lose the back support with a larger ball, but the whole point of the chair is to engage your lower body, so the backrest has always seemed more cosmetic than functional to me.
363445
I have the same problem. I am an "hourglass" shaped woman, 147 lbs, and my butt and legs spill over the edges of the Backjoy posture relief, which doesn't allow me to use it properly. Did you find something that does work for you? I like the concept and think it could help... at a larger size!