Player stops and starts intermittently while playing a DVD. How can I repair this problem?
441532
It could be the laser having trouble moving on its track. If you don't want to bother with that repair, I would get a refund and buy a new one.
488173
No, Paul, you are not the only to have to do this. In addition, because my remote is intermittant, sometimes I have to get up and press PLAY on the player. I tried another Sony DVD remote, it worked but had the same problems so I believe it's the player that's at fault. It's still a great player for the $30 I paid for it. Great picture quality, features, and plays scratched DVDs!!!! All the best.
818671
Does the Samsung dvd player make a strange grinding sound when attempting to load dvd's? I'm thinking my unit is broken. Also, it keeps rejecting the dvd so that does not work at all.
1403157
Sorry. Do not know. Ask Manufacturer best advice I have. It may be the DVD instead.
1065517
I play DVDs all the time however, just recently I purchased 4 sets of a popular TV series, several of the DVDs when loaded to play I get a load hum. I have tried playing them on different machines and it is still there. I have had this looked at by an expert and it is not the machines but the DVDs. When these were manufactured the labels were not properly centered on the DVD therefore it causes the DVD to be out of balance and can ultimately damage the player if played continually.
157490
My DVD player didn't work from day one. I sent it back and waiting on another one.
1671800
Yes - and I have even stopped the disc, opened the player, replaced the batteries, closed it and had it start up again at the spot where it had stopped.
366345
thanks for your post - I already have a dvd player that has that same problem...don't need another
826010
Mine seems to do the same thing. I called the number on the Instruction booklet, the person I talked to could not help but unsuccessfully tried to reach their tech support. They never called me back. I really like the player- it is just what I was looking for. I will return the unit as I also think it is defective. Cannot decide whether to ask for a replacement, or just get my money back.
939710
Thanks. I've done all that with no results. My last resort is to test the player with a few other Blu-Ray discs. If they play with no problem, I'll return this set to Amazon and ask for another one.
2189863
Hi J. Jeffers, Playback issues can also be caused by condensation. If this may be the case, the player should not be used for about an hour to allow to any condensation to dissipate. -Anthony
1261479
Check your dvd player to see if it has an audio sync/delay feature. I've seen some that do to adjust for the audio/video delay via HDMI. I haven't had any audio sync issues, but I'm also using optical audio to a separate stereo.
1787952
It is most likely defective. Mine quit working within 30 days, sent it in for warranty service, got it back now it will play CD's Story well as DVD's
1413367
No. It is not the disk. It is the player. I had the BD-1400 and it did the same annoying thing for over a year. I went through several firmware updates during that time. With the latest firmware update Samsung fixed the problem. I suspect that you need to do the same.
1918500
Yup....it seems there are problems. My player just stopped playing DVD video discs (ie any non-bluray disc). UGH...very frustrating. I must admit that up until now I've been very pleased with the player. All I can figure is that its one of the latest firmware upgrades. Back to the factory...
97903
Hi I was puzzling over what kind of suggestions to make when I read that your player is working. That's great! Happy viewing!
899357
You may have to disable PlayBack Control (PBC) in the Preferences menu on the player for this to work.Press "Stop"Go to "Preferences" in the setup menuSet Playback Control to "Off"That may do it.