I can't get the light feet to pop out...I've pulled down and screwed and nothing happens. What am I doing wrong?
470213
I've only done it twice, and haven't used it in a bit, but I believe if you push in, they will come out.
470214
It's very dificult to pull out the feet, there are no good quality, maybe are broken.
470215
Hmm, mine popped out fine but I have trouble getting one to fold back on now. Mines packed so I can't look at it now. I'm sorry.
808851
I have the same problem but, funny enough, not with the rail itself, which is quite tight on mine, but with the screw that tightens where the rod from the light stand is inserted.
716370
Play with the red widget on the back of it...it pops out eventually ...its like a push in and down motion
1173589
I had the same problem. My friend put it on the floor and exerted some pressure and it released good luck
32558
Loosen the lever. The shoe/plate should drop down (pivot). You might have to force it the first few times if it is tight. Mine was easy to do.
35805
Take a thin flat head screwdriver and slip between gap and pop up. Once one end is up the rest will pop right off. Good luck
1424831
Marco, I experienced this problem. What I was able to do to resolve it was to put the plate on backwards. By doing so, I can slide the light in the opposite direction and it creates a strong grab. My light hasn't fallen out since. See this picture: https://www.dropbox.com/s/qwvxudf7z9db05d/IMG_00000425.jpg Hope this helps.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
282162
Take a flat blade screw driver and put it in the slot in the lower portion of the front. Twist gently and it should just pop down. Hope this helps.
743488
I extend the legs first and tighten nuts...this gives the stand some downward weight. Then loosen the turn knob at end of center post and the inner tube should advance freely. Sounds like there may be a dent or crimp in the tubing or a metal burr that's catching. I'd return for an exchange.
451399
I can't get mine out either. I will try what you said and see if I can get it out. Thanks!
2141985
It's supposed to just be pushed or pulled on any surface. They balls should pop as soon as it's moved along the floor. Maybe you have a defective one?
31226
There is a locking screw on the bottom of the foot (the flat, oval part) which will allow you to remove the foot from the leg. Then you can easily grab the leg of the base and pull it while rocking it back and forth. It will come right out, assuming whoever assembled it used no glue. If they did, hunt them down for a refund!
1978514
I cannot get mine to open either. Set it to TREE and then tried quite a few other nearby possibilities... Sending mine back. Bad directions or someone was feeling mischievous!
123445
I ran into the same issue. After I got the rest of it tightened, I laid the whole thing down horizontally, undid the screws that were holding those two L & R legs, made sure the leg pieces were then flush, and put the screws back in. This time, with the whole thing horizontal, it was much easier to screw the screws/bolts together. And I had to get it SUPER tight before it wasn't wobbly. But it did eventually work great. Hope this helps!
732454
Try tucking it in a corner, if that doesn't work, use those 3m velcro strips to secure the base. I lodged the cord under a hutch foot, so it didn't move.
2241889
Hi just remove your top rail and the light has a screw clamp that will keep it in place and put your top rail back on and your done I hope this was helpful.