What warrantee does this player come with--and I'm wondering: there are no multi-region player on Samsung's site...is this a hacked version?
479439
The unit is hardware modified version. It comes with 30 days money back warranty and 1 year warranty for parts and labor.
715735
Be careful buying the international version. Mine just died today and I'm finding out that it is not covered under any Samsung warranty, at least not in the U.S. Ask the seller what type of warranty it has. Better yet call Samsung first. $700 down the drain!
1034897
There are no further firmware updates for this model. I ran into a similar problem, although my unit wouldn't load a Blu-Ray at all, much less play it. After much frustration looking for a non-existent solution, I got a nice Panasonic Blu-Ray player - that does Internet TV *much* better, I might add - and now can enjoy my Blu-Rays while still using the rest of the Samsung unit's "home theatre" functions, which pretty much boil down to the sound system at this point. The short answer is yes, it's crap.
1918786
I'm sorry I am unable to answer that. I never bothered to look at the warranty. I have never purchased any item from Amazon that would've given me cause to need a warranty. I've never had any trouble with this player and it gets pretty heavy use from the. Sorry I cannot be more help . A fellow customer.
1133260
Like all DVD players, this is "region free" to begin with but as soon as you play a disk it becomes usable only to that region. Again like all DVD players you can change to the region up to five times. After that the stuck with the last region.
1073108
All features with this player have been functional from the beginning. I have had no problems with things so far. Hope you find your solution. M.
894474
Sorry; I have never used the player since receiving it. The other answers seem to say it does. If still not sure, Google the question using Samsung's model # or...go to Samsung's website and see if you can ask question of their customer service or tech. departments.
2190688
I'm very very disappointed. My Oppo BDP-80 just arrived, and I can't get it to play any Region 2 DVDs from Europe. I must have misunderstood the "universal" aspect of this player because the sole reason I bought it was to play both Region 1 and Region 2 DVDs. I am not technically-savvy enough to open and start picking at the circuitboards to make it region free. If someone has a very easy fix to make it region-free, please let me know. Otherwise I"m sending this item back to Amazon.
929715
Bishop,Have you check dvdhelp.com under "dvd hacks" for the region free hack of this player? I did that for my Philips dvp5982 which require using your remote control to bring out the hidden menu of the player to reset the region code to "0". After that you can play all dvds without the region restriction.
125979
Netflix is one big reason to do it, but another reason is to receive system updates to fix bugs in the player. Oh, wait a minute, this is a Samsung product! Samsung doesn't believe in fixing their software problems! Never mind!
1705616
I called to Samsung Service in Brazil and they said that the international warranty is not worth in Brazil. Apparently, Brazil is on another planet and international guarantees do not apply to us, why not? Good question, but no answer!
143640
I'm sorry but I can't assist you with this issue, since I don't use AVI files. We bought it because it played 3-D and all region DVD's. The problem we had was that the sound gave out on it after 6 months. I learned its better to pay a little more and get something that's more reliable. We threw ours out. We paid $135.00 for a new one at Best Buy(brand was LG), and bought a Best Buy warranty for $25.00. It doesn't play all-region DVD's, but we already have several all-region players. There haven't been any problems. If we did have the problems you're having, we'd be able to go to Best Buy and get some answers. I understand Orei doesn't have the best customer service-something to think about when buying reliable appliances. I still like buying appliances on line, but I stick to reliable brands. We bought 2 Vizio television sets from Amazon, and haven't had a whisper of a problem with either. I'm sorry to hear about your problems with your Orei. Hopefully, you won't have any more problems. Have a nice day. Thank you! Linda
2038689
The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the... » Read More The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. « Show Less
2065827
These players are originally region one. They are actually then modified to be region free by a third part or by the seller. If done correctly they player would be working 100% perfect and there would be no loss in picture quality. It will be up to par as expected. However you must check the sellers background, see how long they have been around and if you can contact them after the sale by phone for support. Most legitamite companies have been around for years I've seen some for 2-3 decades. I did a search on google for region free blu-ray player and purchased mine. It's works great. I had a snag with one disc, and the company sent me some software to fix it very quickly. These players are originally region one. They are actually then modified to be region free by a third part or by the seller. If done correctly they player would be working 100% perfect and there would be no loss in picture quality. It will be up to par as expected. However you must check the sellers background, see how long they have been around and if you can contact them after the sale by phone for support. Most legitamite companies have been around for years I've seen some for 2-3 decades. I did a search on google for region free blu-ray player and purchased mine. It's works great. I had... » Read More These players are originally region one. They are actually then modified to be region free by a third part or by the seller. If done correctly they player would be working 100% perfect and there would be no loss in picture quality. It will be up to par as expected. However you must check the sellers background, see how long they have been around and if you can contact them after the sale by phone for support. Most legitamite companies have been around for years I've seen some for 2-3 decades. I did a search on google for region free blu-ray player and purchased mine. It's works great. I had a snag with one disc, and the company sent me some software to fix it very quickly. « Show Less
632685
This player only plays region 1 or all region meaning that the disc from that region example USA or Canada disc only. Hopes this answers the question. Good day!
59725
My advice would be to go for the LG. The Samsung is a good player but the LG is multi-region Blu-ray with a remote code and a simple hack makes it multi-region for DVD too. The Samsung has a Reon scaler & the LG a QDEO scaler, both are excellent. I had the LG for almost 3yrs, it's a solid piece of kit and with the right firmwares (go to avs forums for these) you can play burnt BD - Rs & - REs, it plays all the HD audio types & it was updated to 'BD Live' for all the on-line stuff some discs have. The Samsung is a good machine & has its fans but I think the LG offers more.
2213617
Mine plays any type DVD I've put in it. I didn't have to change any thing. Perhaps you screwed something up by changing to PAL. Did it come with instructions? I'd advise reading them. I had no problem, I took it out of the box, plugged it in and it's been working ever since. I've played region 2, 3 and others without having to change any settings or do anything.