"Out of Paper" with paper in the tray It is annoying that I get "OUT OF PAPER" errors when there is paper in the tray. I have to remove and reload the paper several times until the machine decides there is paper in the tray. Has anyone else experienced this problem? "Out of Paper" with paper in the tray It is annoying that I get "OUT OF PAPER" errors when there is paper in the tray. I have to remove and reload the paper several times until... » Read More "Out of Paper" with paper in the tray It is annoying that I get "OUT OF PAPER" errors when there is paper in the tray. I have to remove and reload the paper several times until the machine decides there is paper in the tray. Has anyone else experienced this problem? « Show Less
477538
There is a fix online for this problem. I downloaded it and installed it today. It's listed under the 8500 firmware solutions. Just don't make the mistake of deciding to upgrade to the next release. I did and now I can't get it to install -- Fatal error. So I have no HP Solutions, and I can't scan anything. I dread the thought of calling for help tomorrow and try to get a resolve...
477539
ALL THE TIME. It's the second most annoying feature of this miserable device. (The first being lack of connectivity to Windows 7.)
477540
HP Officejet Pro 8500 Wireless All-In-One Printer The out of paper issue is annoying in that the machine is in my file room while both computers that use it are in other rooms. This is the only HP Printer out of ten that I have owned that doesn't have a pressure plate to hold the paper stack in place. The exteme vibration of the machine when it cleans itself (or whatever erotic things it's doing) bounces paper out of place. I bought one for my daughter and she has the same issue. HP can't even understand the problem. I do not recommend this machine. HP Officejet Pro 8500 Wireless All-In-One Printer The out of paper issue is annoying in that the machine is in my file room while both computers that use it are in other rooms. This is the only HP Printer out of ten that I have owned that doesn't have a pressure plate to hold the paper stack in place. The exteme vibration of the machine when it cleans itself (or whatever erotic things it's doing) bounces paper out of place. I bought one for my daughter and she has the same issue. HP can't even understand the problem. I do not... » Read More HP Officejet Pro 8500 Wireless All-In-One Printer The out of paper issue is annoying in that the machine is in my file room while both computers that use it are in other rooms. This is the only HP Printer out of ten that I have owned that doesn't have a pressure plate to hold the paper stack in place. The exteme vibration of the machine when it cleans itself (or whatever erotic things it's doing) bounces paper out of place. I bought one for my daughter and she has the same issue. HP can't even understand the problem. I do not recommend this machine. « Show Less
477541
Thanks for the idea, but it doesn't work for me due to the extreme vibration the machine makes when cleaning itself. Paper just bounces out of position due to a lack of a pressure plate in the paper tray that all other (10)models of HP Pirnters I've owned have had.HP Officejet Pro 8500 Wireless All-In-One Printer
477542
This has been driving me crazy. I click on "ok" and it starts printing again. I made 50 copies today and got the "out of paper" message 8 times!
477543
Most times when mine does that I just hit the little green button and tell it it's fine and it goes on printing. It is irritating though. I have also noticed that this unit as opposed to my former 7310, will stop printing when the ink is low even though there is still ink in the module. I found that if you pull the offending ink cartridge out about an inch and re-insert it will continue printing until you really run out of ink.
477544
Yes, I get the "out of paper" reading often. What's up with that?? Very annoying. What good is the wireless feature when this keeps happening?
477545
Yes, mine will only see the paper if I fill the tray about 1/2 way. Put less paper in each time and you wont have the issue anymore. Too bad too, because it is a great printer otherwise.
2172387
I haven't used this printer in two years, mine jammed from unknown reasons, and after many fruitless hours trying to get it repaired, I've moved on. However IIRC the dedicated photo tray, just under the drying tray, is sized for 4x6 paper. Open the tray load the paper and slide photo tray forward. The printer if it's working properly should then pick up the paper from that tray. Unfortunately, while trying to get mine fixed, I read many reports of the printer failing to pick up paper from that tray. If it doesn't work automatically there is no way to force it to use that tray. I wish I could be more help. I haven't used this printer in two years, mine jammed from unknown reasons, and after many fruitless hours trying to get it repaired, I've moved on. However IIRC the dedicated photo tray, just under the drying tray, is sized for 4x6 paper. Open the tray load the paper and slide photo tray forward. The printer if it's working properly should then pick up the paper from that tray. Unfortunately, while trying to get mine fixed, I read many reports of the printer failing to pick up paper from that tray. If it doesn't work automatically there is no way to force it to use that tray. I wish I... » Read More I haven't used this printer in two years, mine jammed from unknown reasons, and after many fruitless hours trying to get it repaired, I've moved on. However IIRC the dedicated photo tray, just under the drying tray, is sized for 4x6 paper. Open the tray load the paper and slide photo tray forward. The printer if it's working properly should then pick up the paper from that tray. Unfortunately, while trying to get mine fixed, I read many reports of the printer failing to pick up paper from that tray. If it doesn't work automatically there is no way to force it to use that tray. I wish I could be more help. « Show Less
1067378
Did you ever figure this out? I lost the little paper that came with it and now I can't use it!
1486772
Try reloading the paper and add more if there are less than five paper left then press menu and print again. Check also if the paper is at the bottom of the slot. If all fail, the feeder is the problem.
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less
1306900
I think I know what you are asking. Paper selection is software driven, as with most printers. You tell the printer what size to print, the printer knows which tray is which. So you don't have to remember which tray has which kind of paper.
1414482
There is a built in output bin that the pages print to. It does eventually get full and printing will stop until you clear the print output bin. I don't recall how many pages the input tray holds. If I had to guess I would say it is maybe 60-70% of a ream.
169826
This baffled me for several minutes as well until I figured out that you have to pull the paper tray completely out and then pull out the extension on the back of the tray for legal size. Then adjust the green guides accordingly and fill the tray with paper.
124251
I wish I did. That honestly sounds like a mechanical issue, have you had any paper jams, and if so are you sure all the junk paper is cleaned out? Just a random thought. I haven't had any noise issues with mine.
1256968
never jams unless paper tray is overfilled. or using cheap recycled paper. With HP paper it never jams.
229726
I have had the same issue you must pull out will disconnected all the little papers that are stuck in the rollers that do not fall into the bin then it will run smooth again until you have to repeat the process.
1414483
my machine doesn't have an output tray. The printed documents are fed out between the space above the printer's base and the automatic feeder/scanner mechanism. I'm not sure how many printed pages the "output" area holds and no, there is no "output" tray; the output area is part of the printer's base.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
2115876
I received the same problem. Have you tried re-ordering or finding the tray somewhere else? Still no luck on this end.
698278
No , I have not had that problem like markers do. I think it might depend on the type of paper. but ordinary paper is good.
1042096
I believe that Thomas Pan is correct. You need to ensure that the paper tray is fully extended (it will project a bit from the rear of the printer) and check to make sure that the paper lies flat in the tray. If it is bent or arched in any way the tray is not fully extended.
2002758
Paper is loaded in a tray in the front of the printer. It pulls straight out, top lifted and paper loaded, then slide tray back in. The tray must be able to be pulled out at least 8-9 inches to be properly loaded. Hope this helps!