Has anyone found a way to prevent keys sticking and/or interference issues? My keyboard acts possessed, keys getting stuck, doing weird things on screen, etc.
478948
I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in the software in another port and it is appears to be working fine now. Sorry if this isn't any help to you. I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in... » Read More I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in the software in another port and it is appears to be working fine now. Sorry if this isn't any help to you. « Show Less
478949
I've had no problems like this. It seems there may be something else going on with yours. Was anything spilled on it?
478950
I have had the same issue. I press the shift key or another key to stop it. I'm not sure how to fix it.
478951
This sounds like radio interference. There's a couple of things that can cause this: people using microwaves nearby, working in a large office, hardware issue with the device, or a bad battery. My suggestion would be to try replacing the batteries on the slim chance it's just battery issue.I've had problems with all brands of wireless mice and keyboards at my last job because hundreds of people on the same floor using wireless mice. I never found a good solution other than only using wired devices or working somewhere other than the office.
478952
This sounds like radio interference. There's a couple of things that can cause this: people using microwaves nearby, working in a large office, hardware issue with the device, or a bad battery. My suggestion would be to try replacing the batteries on the slim chance it's just battery issue. I've had problems with all brands of wireless mice and keyboards at my last job because hundreds of people on the same floor using wireless mice. I never found a good solution other than only using wired devices or working somewhere other than the office.
478953
I have been using mine over 3 months now and I have not seen any of these issues. Maybe yours is defective? Did you try contacting Amazon or Microsoft about this?
478954
When I got this keyboard, I had issues with various keys not working when I pressed a shift key to capitalize them. I discovered that this was due the function keys across the top getting pressed in and stuck when I'd put the keyboard in my backpack and other things pressed against it. Check the row of function keys and make sure that none of them are stuck on the plastic casing.
478955
I had this issue too and found that when I moved the USB receiver to a different location the interference went away. So, I'd try moving the receiver to a different spot, perhaps using a USB extension cable, as I've seen suggested elsewhere. Otherwise, I'd move on to a different or wired keyboard.
478956
This is almost certainly a stuck function key. I really like this keyboard, but the function keys are definitely its weak spot. They are not the same type of keys as the rest, more like the keys on a calculator. And if you don't hit the key straight on, the edge of it can get stuck really easy.
478957
Hey,I've been using mine for a couple of months now, and I haven't experienced the issues you're describing...I'd suggest you try using it with a different PC, and if it still misbehaves, contact Microsoft customer support - the keyboard is probably defective.
101810
Yeah I get smudge marks from my most used keys. I ended up putting a small price of cloth over the keyboard when I close it to prevent from happening.
1993345
I experienced the same issue from time. It sometimes worked when I use the brutal force to connect the keyboard and the tablet. After a while the tablet was damaged by that. The screen has a vertical black area above the connection port. My suggestion is not to use the keyboard at all. Just return it.
1682980
I had this keyboard for a week and it has ghosting problems. Example, you can't press shift + x + arrow keys at the same time. Searching online for "microsoft sidewinder x6 ghosting" you'll find a bunch of articles about this and issues with other key combinations.
725147
I also have the 5-color keyboard and had only one key (the del key) that had the sticking problem. I was able to fix it simply. I think the 3-color keyboards are a bit more prone to the problem but only based on the other reviewers. I think (just an option) the 5-color keyboards, costing more are an upgrade to the 3-color and so receive a little more care during prep and assembly.
45911
no, but my wife is the owner, she uses it quite often and no keyboard problems. Maybe you used them too much or are hard typers? good to know anyway. You should consider replacing the keyboard, it shouldnt be pricy.
1236431
Sometimes crap gets down between the keys , try tapping on sides while holding upside down and or use the canned air also. If that does not work return it.
2212625
I have had my keyboard since the day it was released on amazon. So probably over a year and have yet to have any malfunctioning with it? Maybe shoot their customer service an email and see what they say.
615584
My keyboard has been sticky from the beginning. Not all the keys- just a few. I would contact the seller and see if they will send you a new one.
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.
2188166
Could be bad drivers or a bad mapping on the keyboard. There might be other possibilities.
615588
Mine was like this right out of the box. At first I thought it was just me, with gaming, my fingers don't hit the keys directly on dead-center. But even typing, it's really bad. I've only had this keyboard -maybe- a month, actually USING it for about a week. I'm about to pull my old keyboard out to use... you know, the one I bought this one to replace it with. I think this keyboard would only be useful to someone who can't see AND can't type well at all.
530494
Been using mine for a few weeks now and the only glitch was the backspace not responding. Lifted the key off, gently with a knife blade, and jiggled the little button and, presto, it worked! Put the key back on and so far, so good. Don't have any idea why it would just stop working if it had previously. Sorry, hope someone can help. Will be watching the reponses.
2235290
I have been using mine for a while now and none of the keys stick on it. It is better than most small keyboards I have used.
2029092
I have the same problem with it. It seems like if you remember to turn the keyboard off after using it, then on again before opening the text editing program of your choice, it tends to sync better. But, that's still not a fix because you have to actually remember to turn it off (which I don't). I sent them an email regarding this issue to see if they had any tips and tricks for it, but never got a response.
725145
I bought the 3 color and have had no problem with keys sticking as yet. I'm still very pleased with this keyboard. But as I mentioned, I'm no speed typist either so that may be a reason I've had no problem with sticking keys since I demand less of them.
1198956
I have never had any problems with this keyboard. At all. None. I love it. I am using it to answer this question. ;)!