Motorola SB6120 and Phone service Does the Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem support the use of telephone services over cable? I have the comcast triple play with TV, internet, and phone. Hoping this modem supports phone services as well, but nothing about VoIP in the tech details... Thanks in advance. Motorola SB6120 and Phone service Does the Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem support the use of telephone... » Read More Motorola SB6120 and Phone service Does the Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem support the use of telephone services over cable? I have the comcast triple play with TV, internet, and phone. Hoping this modem supports phone services as well, but nothing about VoIP in the tech details... Thanks in advance. « Show Less
454621
I also have Comcast TV/VoIP/Internet, and Comcast installed a splitter immediately after the cable comes through the wall, so I'm going to assume the SB6120 will be compatible, since it was on their recommended equipment list. I just ordered one; should have an answer in a week or so.
454622
No. You would need this SBV5220: Motorola SURFboard SBV5220 Digital Voice Modem with Integrated Battery BackupApparently there is a SBV6120, but comcast does not support it, and they are hard to find.If you can find it, you should check with your provider before purchasing it.
454623
I don't know if this answers your question, Andy -- but I do SKYPE with my homies back East -- crystal-clear video AND audio -- and I also run daily VOIP tests at this site: whichvoip(dot)com, with excellent test results. MY SB6120 has met every challenge for over a year, faithfully and flawlessly. I'm on COX Cable --20/2 package. Last Result:Download Speed: 99584 kbps (12448 KB/sec transfer rate)Upload Speed: 9115 kbps (1139.4 KB/sec transfer rate)Friday, March 11, 2011 3:02:14 AM
454624
how about splitting the coax, so data goes to the SB6120 and phone com goes to the comcast hardware that controls their phone? your comcast central office has to provision the SB6120 for the data and do a separate one for the phone. then again, your comcast might be one of the poor Comcast service areas like a friend has had in Sycamore Illinois. I haven't had too much trouble in California when asking for changes in the service setting up... good luck
756630
Here is what I found out having just bought one (10/30/14). I was able to go on-line to Comcast after connecting the modem to the cable and a network cable directly to a notebook computer.The modem provisioned without any issues.The phone service work fine to.Here is the hitch...While there are no problems with the modem and it shows up on Comcast's OK modem list I found out the modem is still undergoing testing and not fully supported yet. This means you should be able to get standard internet speeds but if you have the higher speed blast service it will only transfer at standard speeds. They told me this should be fixed within a month... we will see ;) Here is what I found out having just bought one (10/30/14). I was able to go on-line to Comcast after connecting the modem to the cable and a network cable directly to a notebook computer.The modem provisioned without any issues.The phone service work fine to.Here is the hitch...While there are no problems with the modem and it shows up on Comcast's OK modem list I found out the modem is still undergoing testing and not fully supported yet. This means you should be able to get standard internet speeds but if you have the higher speed blast service it will only... » Read More Here is what I found out having just bought one (10/30/14). I was able to go on-line to Comcast after connecting the modem to the cable and a network cable directly to a notebook computer.The modem provisioned without any issues.The phone service work fine to.Here is the hitch...While there are no problems with the modem and it shows up on Comcast's OK modem list I found out the modem is still undergoing testing and not fully supported yet. This means you should be able to get standard internet speeds but if you have the higher speed blast service it will only transfer at standard speeds. They told me this should be fixed within a month... we will see ;) « Show Less
938783
I could not get the my telecom software to recognize the voice capability supposedly built into modem. Same issue in both XP Pro and Win7 Pro 64bit. It may have been a software issue, but I returned it anyway. Instead I bought a serial to USB interface cable. It required a driver (free from manufacturer) but once installed worked perfectly with two legacy serial port modems, recognizing all the built-in features.
794218
For my Comcast connection I use the Motorola SURFboard SB6121 and it's excellent. Many Comcast customers use and recommend this (for modem only)You can use from the same Family the SURFboard with the wireless-N connection, the SBG6580. It combines the modem and a router.Or the easiest I think is get the modem and then a separate router as your choice, as soon as you have connection you just connect the router and it automatically uses your internet connection wirelessly.
1890965
No this modem does not support comcast phone service. There is a modem arris on amazon that does.
1980845
No, this modem does not support comcast phone. I am using Magic Jack Plus for my home phone. It works great for me that I don't have to pay monthly phone bill any more. I hope this will help your concern! Young Lo.
1519184
No. The standard phone service thats been around since I guess the 1960's (wall jacks) is referred to as land line. As long as your internet service provider (which can be a cable tv company) offers VOIP service, with a VOIP modem & router your incoming & outgoing calls are madel thru your internet service. If your utilities go out, your internet & phone won't work. BEFORE you buy the motorola: Ask your internet service company if there Internet VOIP service works with this motorola. If not, they have one they will charge you monthy charges. So again, no you do not need land line (wall outlet) phone carrier service. Hope this helps.
1341779
Yes. I work for comcast and purchased this one. It is great. You save money from the rental of equipment. If you are not even planning on getting phone, it is still a good choice to get this one because if you roll into a triple play you would have to pay rent for a similar phone modem.
914066
I bought one for the same reason - to save the $8/month to Comcast. After many hours and many calls, a tech (not Comcast!), told me that it would never work properly for all three functions - cable, phone & internet. He said their modems have some firmware that is proprietary but they will delight it. Long story short: pay Comcast the $8 and "Enjoy" it!
1940585
If you want telephone service from cable provider, NO - This is a simple modem and will support internet only. Not a telephony gateway. You need Arris Touchstone TM822G DOCSIS 3.0 8x4 Ultra-High Speed Telephony ModemIf you are asking about VOIP like vonage, magic jack, ooma ,google voice- Yes those will work
1981277
TWC is 'CABLE' . . . this gateway/modem is "RECOMMENDED" by CenturyLink, which delivers its services in a telephone network format, NOT "CABLE"!! I would MOST SERIOUSLY call your TWC office, Tech Support (?) and see which MOTOROLA SurfBoard modem is the best to use. The NEWEST with anything that provides for KNOWN, FUTURE TWC upgrades to their service. The SurfBoard has ALWAYS been GREAT for "CABLE". Hope this helps you!!!!
1033587
I have TWC phone, Internet and TV all three service work on the modem they are providing. Would this modem provide all three service
481323
NO.. Actually I sent this modem back. I did replace it, however, with a "TELEPHONY" modem that is just like the one I was renting from Comcast. I didn't realize my error in reviewing this item until after I hit ENTER. sorry
560284
http://www.peplink.com/technology/4g3g-modem-support/ Look on this website for modems supported by Surf on the Go
1254159
Nope. I had comcast come to marco island and they could not use mine. Said it was prior generation and would not work. I wasted my money on it. Find out from comcast exactly which model is supported. Mine was not.
1225673
I own this modem, the only plugins on the back are a ethernet and a usb plugin. I have a magicjack for my phone service and I have to plug it into my router. I believe with most internet based phone services you will have to have a router to hook your phone up, unless you get something like phone service thru Comcast, then their modem has a phone jack built into it.
1101725
yes, but b/c it's an older model it doesn't work right anymore. get the motorola surfboard. i got it and it's awesome.