All the reviews contradict each other. Is this meant to last 5 years or 1?? Most reviews are from first week of owning..?
461151
we've had it for 9 months. cushions are pretty firm and we don't have kids or pets so it just gets normal, not rough use. it's been holding up just fine
461152
I never got this item. I waited three days past the expected delivery date. I researched everything- my credit card information, tracking numbers, and then the vendor had incomplete documentation and there was no evidence of an order. I had to go somewhere else so I could get my furniture at the last second before my daughter's baby shower. So sorry I can't help.
461153
I have had it for 7 months with cats and kids, holding up really well, easy to clean too.
461154
I think it depends on the size of the person/people who will be regularly sitting on it. I'm 150lbs and the couch is holding up well where I sit...my fiancé is 245lbs and the cushions have squished down a bit where he sits. He also sits there a lot to play his xbox. We've had the couch for a year.
1013377
I agree...we did our "research" and bought based on that when the model was new and those were the only reviews to go by. However we were do disappointed after $17k in damage caused to our home by the drain pump falling out the first time, only to have it fall out again. We were out all of our time and money plus had to buy another washer since we would never trust running that one again. If you feel comfortable buying it after all of the horror stories then go for it. Everyone's comfort level is different. But my experience is this is the worst purchase I've ever made and it ruined our lives for a year dealing with Samsung, insurance company, flooring installer, water remediation, mold issues, etc.
1544882
I use mine 3 or 4 times a week. So far it looks and feels like brand new. Should last a long time if taken care of.
1914622
Mine lasted for 5 years, but has essentially the same problem. I hate to throw away the whole thing, but it was inexpensive enough that I think I've gotten my money's worth.
908976
Celeste, I currently own 6 of them and they are close to being 6 years old. However, I really don't anticipate they will last forever, I have read several reviews of units lasting as long as 15 years. If mine give out today, it's a cheap investment, and they work...
366195
It is "1 year." But in reality, you are just on your own. The customer service is not helpful and is combative if asked to replace any parts.
1816757
I use mine almost every weekend for over a year now. No problems. I agree with Marc and try to contact the company.
1488438
Had mine for 5 months and it is still in great shape. You should return it.
1797349
Yes, I think the one (1) year warranty is correct. I replaced my harddrive recently, 1.3 years after purchase, but I think that may be due to a bad virus that my firewall & virus program didn't catch. I used that opportunity and ut in a larger and faster HD, which made the laptop even faster. After 1.5 years the laptop battery is still lasting between 4 to 5 hours, which is still a great performance.
1824109
I've had mine for a year & a half and haven't had any problems. I even moved & had to take it all apart & re-assemble
1575350
This gets asked frequently and I'm happy to say there is a positive answer! Mine were dated at least a year out and I've seen others post the same response. Hope that helps!
941102
I should think you get 1yr just return to Amazon I live in Canada and they are half the price on .com hope this helps.
1500525
We use ours everyday. It survives around 1 year. The quality used to be much better
1415556
It can last 4+ years if properly maintained which is clear that you are doing. Great Job. We do recommend that after 10 yrs you do replace it proactively. You can call our customer support line at 800.9910.0466 ext 3 if you are in need of further assistance
1451055
Well.... Mine lasted a month. Maybe I'm different, and I go through them fast as well. I suggest you search elsewhere.
1991863
I have had mine for 7-8 months, and one before that on another trick for a year. I was very pleased with both, and would not hesitate to buy another.
280952
That was our experience. The company on has a one month warranty and two month return. Rather than post a negative review, as I did, why not threaten them with a negative review? At that point, there will be two bad reviews, which means that no one who reads reviews will ever buy their product. Maybe they will give you a refund. Unfortunately, we are out our investment.