I got my speaker and it works great plugged into laptop but the batteries will not power it at all. Any suggestions?
448759
I have two like this, but they're a little different from each other. I remember once I thought one of them was broken because I had just changed the batteries but it would not turn on. Then I realized it wasn't set to play on batteries or something... I can't remember exactly what the issue was, but it was a very "duh!" moment. Otherwise just get another one - it's $6 crap from China.
448760
I have had two of these with no power problems except when I let the batteries run down. I am sure you have tried replacing the batteries, so I am not sure.
448761
Send it back as quick as possible. You've already had it work longer than mine ever did.
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
813461
It plugs into the wall (120V AC) and has an internal power supply, no external transformer. It is not battery powered. Mine is connected to a desktop PC and sounds very good. I expect that it should sound just as good on a laptop.
1979880
The speaker you suppplied me with i screwed on to the top of the laptop. the lead travels into the laptop powered by battery. There is no other powering system. You are not asking about the euipment with which I was prpvided. Sorry, I cannot help further.
993642
Sorry to hear your having trouble brother!! I have owned mine for almost a year and I just checked it, working just fine with the original batteries plus I still have the 2nd pair which they included. The best thing to do is contact the manufacturer, I've talked to them and they have a great customer service dept. I think they will be more than willing to help. Good Luck
1867960
Maggie, Just like someone else already said, check both connections. Make sure the source of the audio is fine by connecting a wired speaker to it.Good luck!
249213
It could be defective, however with no information as to how it is connected, that would be impossible for me to determine. Try connecting the device to a different usb port on the computer. I have mine first connected to a "powered" usb hub and from there to a port on the back of my PC. That way batteries are charged regardless if the PC is on or not. In most cases if the device is plugged directly into the PC, power to the device is also turned off and not charging the battery when the PC is off. Hope this helps.......
2129168
Is it losing connection while in use or after you shut it down and then it will not reconnect? If it has been paired with another device and that device is still active, (example iPad is in use or sleeping but not off) the speaker will attempt to connect to that device and will not connect to another until the previous device is deactivated or it's Bluetooth is shut off. Loss of Bluetooth connection can be caused by multiple devices attempting to connect, weak signal, too great a distance from source etc. I have two of these speakers and have not had a problem with either one. I use them with my iPad, phone, and with a laptop computer using an "old" external Bluetooth adaptor in a USB port. I'll mention battery state of charge too but you likely have charged it to see if a low battery was the problem. If the problem continues I'd contact the manufacturer. http://www.hensonaudio.com/index.php?route=information/contact
2180403
I haven't had this problem but can imagine two solutions: - check the batteries if not already done so - open the toy and check the speaker connection, re-solder if the wire has come loose (use an electrician if need be).
94147
Hi, I think theres something wrong whith your battery Or maybe the source from where you charge, the product manual says: [Note: Some low-power USB ports may not be able to provide enough charge power.]. I got mine for christmas too and battery works great, It gave me about 10 or more hours whith music/photo and video playback, Exelent Player!
1383392
I only use the bluetooth connection and I would say my battery has never ran out while I have used it. My speaker is amazing. If I was guessing I would say something is wrong with yours.
799686
I also have a problem with Speakers shutting off often, and I have them plugged in, not on batteries. When they work, it is great. Wondering if it would help if I got a larger transmitter.
854431
the speakers charge through USB so you don't remove the batteries to charge the device. Hope this helps! =D
1436881
You must start the speaker first. You can also try it while charging, if this works, it means the battery is dead.
2095125
I got my Logitech speaker mm50 three days ago , by itself , it's battery is charged seem ok , all lamps work properly but whenever I inserted my Ipod into mm50 , it freeze all my Ipod functions also it did not charged ipod's battery at all . I had a mm50 more than a year and it still working fine ,my Ipod is working with the old one flawlessly . I am very dissapointed with this one , $43.99 price is too good to be true . I will asking for refund .
84971
You can plug it into your laptop's headphone jack (assuming it has one). However - my laptop has a crappy built-in sound card, so the audio quality was bad. I ended up getting a USB sound card (about $50) and plugged the speakers into that - much better. I'd say try it straight in first and see if you are OK with the sound.
447400
I don't know. You need a usb port and an audio jack. If you have those it should work. Or, if you charge it on another computer that has a usb port it will run for quite awhile on it's battery with just the audio jack plugged in. Hope this helps. It's a good little speaker.