Why do I get a "this product does not support a wireless network" error message during installation?
460484
This is not a wireless printer, the WiFi version is M401dw. You need either a USB cable or Ethernet. The USB cable is probably easier to configure. Using an Ethernet makes it a network printer. But even with the USB cable you can still share the printer on your wireless network so you don't really need the wireless version.
1287012
only wired....no wireless capability with this product....very easy to install
992089
We regret to inform you this model does not have wireless or Wi-Fi capabilities.
103329
No, but try connecting the wireless I/O to the computer using os provided drivers.
1830929
I connected it to a Windows XP PC and it worked without using the setup disk. Are you sure it's not asking for a wireless access point password. Sorry not much help. JB
2176368
try download the driver for the wifi. but it won't solve the problem 100%. also upgrade to windows 8.1
624144
Just had this problem. Took computer to my guru's, who downloaded new driver for wireless. Appears to have worked. From my snooping around on various sites, this appears to be a common problem. If you have a computer guru, ask them to check the drivers (or check for driver yourself - I'm too lazy and/or inept). I have also read on-line that the wireless network adapters in general have a pretty high failure rate. Supposedly they are easy to replace - don't know that myself. Good luck! It's a nice product except for the occasional glitch.
1118780
I not not sure what the problem is but it could have something to do with where and I using the internet. I had no problems when I was at home but I have recently connected to a hotel internet signal during my stay with them and it get the same error. When plugged the ethernet cable in it worked fined. This leaves me to believe either my wireless board is fried, firmware has been lost, or the hotel has some sort of internet filter that prevents devices like Roku and Play Stations to drain their bandwidth.
927926
There is no wireless wi-fi card installed. There IS a network adapter installed into which you would plug your network cable. You could install a wireless network card in its place. Very simple to do.
1120841
It is not equipped with a wireless adapter. You can connect it via Ethernet or purchase a wireless adapter.
2049242
Te trick to setting up wireless for me was using USB to do the initial setup. You can configure the wireless settings while plugged in to USB. Then when you are done, unplug the USB cable and it will work wirelessly. This is mentioned in the instructions but not only for a brief second in the section about "Installing the Software".
2085815
It's not wireless capable out of the box. You'd have add a wireless transmitter and receiver to it.
885402
how new is your wireless? I had problems downloading apps due to an old wireless router.
1786363
I got this same message upon setup. Never got to download anything. Sent it back. If it had these issues right out of the box it was faulty and not worth my time. Sorry.
1669571
You will have to hook-up to ethernet for a short while and download the correct drivers from the internet instead of from the CD. Here is a link (copy and paste it):http://kb.netgear.com/app/answers/detail/a_id/17744/~/wna1100-release-software---version-1.1.3.26
2264345
Try checking your wireless connection, if you have a connection try re-starting the computer, if all else fails re- install the software and all updates...
2166531
William S.,Although the unit does not ship with WiFi, a Wireless adapter - internal or external - can be easily added. If you are not comfortable in opening the system, we suggest an external USB adapter. Please note that proper installation of either type of device - or any other component - that does not damage the system will *NOT* void your warranty.