I got this laptop 2 weeks ago. Every once in a while, the screen freezes and all of sudden I get a blue screen of death (BSOD). What's wrong with this
465279
need more information than this to give an exact answer. My best suggestion would be to contact MSI's helpdesk.
719029
I can't say I have been having problems with my PC day one since I got it it freeze often and blue screen comes up I took it too three professional information technology technicians and they can't even explain why a new so call advance laptop gives all these symptoms so I am left with it which I payed plenty money for and can't use it I contacted the supplier and up to this date no reply I would a day bad customer service good luck if you choose too buy this laptop
1987042
I bought this laptop in June and it arrived with a bad battery. The non-Amazon supplier directed me to Acer customer service for a new battery. They were very helpful and got a battery to me in several days. The bigger issue occurred about a month later when I was traveling. A blue screen showed up and before I could read it the computer crashed. I have not been able to restart the computer and do a reset. I plan to return it to Acer when I return to the US. Perhaps a defective batch of computers. This netbook has been more trouble than it was worth and if I had it to do over, I would have put the money into something else. I bought this laptop in June and it arrived with a bad battery. The non-Amazon supplier directed me to Acer customer service for a new battery. They were very helpful and got a battery to me in several days. The bigger issue occurred about a month later when I was traveling. A blue screen showed up and before I could read it the computer crashed. I have not been able to restart the computer and do a reset. I plan to return it to Acer when I return to the US. Perhaps a defective batch of computers. This netbook has been more trouble than it was worth and if I had it to do over, I would have... » Read More I bought this laptop in June and it arrived with a bad battery. The non-Amazon supplier directed me to Acer customer service for a new battery. They were very helpful and got a battery to me in several days. The bigger issue occurred about a month later when I was traveling. A blue screen showed up and before I could read it the computer crashed. I have not been able to restart the computer and do a reset. I plan to return it to Acer when I return to the US. Perhaps a defective batch of computers. This netbook has been more trouble than it was worth and if I had it to do over, I would have put the money into something else. « Show Less
18470
Bought this laptop for my granddaughter. She has had it two months and it has frooze up. Will not log off. Just sits there. Any suggestions?
632287
I have heard of this issue in ASUS laptops, but have not experienced any kind of Drive failures in mine. Though Ive only had mine for a little over a year now. Sorry to hear about that, hopefully you can recover the data.
35999
Leeann, Had & used a touchpad for several months and never had the freezing situation. Instead, after using the T650 for a long time, it became MORE & MORE sensitive (i.e. a very light touch would select whatever the cursor was pointing at). Suspect a hardware failure. I reported my prb to Logitech support and after a couple weeks trying their suggestions, they finally agreed it was product defect and said they would replace it. HOWEVER, when they saw that I had purchased it from Amazon (via an Amazon Marketplace Seller) they said it was NOT covered by the warranty and thus they would not replace it (and Amazon didn't stand behind the seller or me). Fortunately, I had reported the prb to the seller along with Logitech's email the unit was defective and the seller ( Outlet Digital) and they agreed to a refund (not a cash refund but an Amazon gift card) - the touchpad was 7 months old.
1173883
I've never had a blue screen with this PC, ever, and it's been running continuously since I bought last year. From what I understand--I'm no expert on this--blue screens generally are caused by outdated device drivers. You can upgrade all the drivers on a PC with a program such as Slim Drivers.
1375522
I only had this problem on my first two start up. The fan was very loud, not sure what the problem was. but now i had the laptop for about 2 weeks now it seem like the fan has quite down.
279185
Hello there, I haven't had any problem with it so I really don't know. Please consider that this model is an old model and very slow, I bought it 2 months ago and I will replace it because of this. Cheers!
655945
This system locks up every time you turn around. I am in the process of trying to return it for third time only Toshiba and AMAZON are giving me issues. They no longer carry this (big surprise) and want me to return this laptop WAIT for a refund and THEN buy a new laptop on my own when it was their faulty equipment that put us where we are to begin with. I use my laptop for work and can't be without it that long. Besides, what happened to the customer is always right and good old fashioned customer service? They know this has been an issue make it right.
156388
I installed it in an Asus laptop with Windows 7 and it crashed afte just 2 months. I had it diagnosed as DEAD as it was making a clicking sound. I could research calling a getting a replacement from Hitachi, but it's probably not worth my time. I won't buy Hitachi HDD's any longer.
375110
I have had black screen a couple times, but my problem is screen freeze or lockup so have to do a forced shut down, which I hate to do. My main problem is mouse cursor freezes, most of the time if I wait long enough it starts working again. So I bought a $40 mouse this time instead of $20 and the problem is still there. These same problems was also on my previous Toshiba and finally the techs gave up and said we can't help you.
978073
I have not had that issue. Make sure you're current with updates from Lenovo.
1844126
I also bought this laptop recently and am also hearing the strange hard drive noise. It's like a squeaking sound. As long as the hard drive functions well it's not an issue, but if this is a precursor to hard drive failure then I'd be worried.
1166631
I think the computer crashes too often. When you use it for a while, opening a bunch of programs, it just dies and restarts by itself.
1405428
So did you buy this exact model or some other notebook? If it's MSI GT60 that you're having difficulties with, can you elaborate more about this "freezing"? You mean the screen freezes and you can't even go back to desktop and you're forced to do a hard shutdown/reset? If that is the problem:- make sure you're using official and MSI confirmed drivers- make sure you're using the laptop on a hard and flat surface- make sure the air vents are not blocked
597231
There are so many things that can cause this.. but 99% chance its not the case. Could be many of the things listed by others, could also be loose or improperly seated CPU, bad RAM, dirty ram slot, missing connectors, miswired FP lines etc.