I am having trouble getting it connected to my phone. Can anyone help with the connection steps?
429122
Keep the connection button pressed wait for the second bip and then paired with the phone its easy if this doesn't work check your Bluetooth setting on your phone and make it visible to other devices
1837471
Could you list the steps you followed to pair the devices? I keep running into a authentication time-out.thanks!
2049353
You have to make sure its fully charged and then press the middle button for a couple of seconds until a light blinks and go to your phone settings and find the bluetooth and turn on, then you have to search for the noisehush under the found bluetooth devices and click to connect. Let me know what happens. Good Luck!
1177898
Try googling 'how to connect Bluetooth to Motorola moto g'. That's what I usually do if I'm having technical difficulties.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.
852706
well, had similar thing, step one make sure all your phones are fully charged before trying to connect them to the base unit; step two if that does not work I just disconnected every unit and started from scratch. If that doesn't work time to call Motorola Support Help Line. Cheers.
1479946
I have not been able to get mine connected to the internet over my Wireless network. I get an error that says "Contact Sony Directly". Otherwise, I would think it would be in the Apps.
2150062
It took me a couple of tries, the connection may not be strong enough. Try it on wifi
488408
Did someone else connect to it if so try and go into settings and recconecting that way if you have tried that then i am not aware of how i can help
1735377
Havent tried. Actually does anyone know why I cant connect the phone to kies? In several computers it doesnt recognize the device
1326609
Thanks for this.Steps 2-5 worked for me when I was in a continual loop of connection and disconnection with my Razr v3. The phone had worked perfectly with the Nuvi 360 for about a month, but it then started to continually connect and disconnect, with the phone constantly 'seeking' the nuvi. I tried a 2nd phone to make sure the problem was with the Nuvi.I already tried factory resets and had the latest firmware on the Nuvi so the web updater didn't help. Going through the engineering screen and reinstalling the bluetooth firmware seems to have worked. Seems like a bug and reinstalling the bluetooth firmware on the Nuvi clears it.I'm otherwise really happy with the 360 so I'm glad this was a relatively simple fix. Thanks for this.Steps 2-5 worked for me when I was in a continual loop of connection and disconnection with my Razr v3. The phone had worked perfectly with the Nuvi 360 for about a month, but it then started to continually connect and disconnect, with the phone constantly 'seeking' the nuvi. I tried a 2nd phone to make sure the problem was with the Nuvi.I already tried factory resets and had the latest firmware on the Nuvi so the web updater didn't help. Going through the engineering screen and reinstalling the bluetooth firmware seems to have worked. Seems like a... » Read More Thanks for this.Steps 2-5 worked for me when I was in a continual loop of connection and disconnection with my Razr v3. The phone had worked perfectly with the Nuvi 360 for about a month, but it then started to continually connect and disconnect, with the phone constantly 'seeking' the nuvi. I tried a 2nd phone to make sure the problem was with the Nuvi.I already tried factory resets and had the latest firmware on the Nuvi so the web updater didn't help. Going through the engineering screen and reinstalling the bluetooth firmware seems to have worked. Seems like a bug and reinstalling the bluetooth firmware on the Nuvi clears it.I'm otherwise really happy with the 360 so I'm glad this was a relatively simple fix. « Show Less
2113464
I understand your issue. I thought that I maybe experiencing the same problem. Make sure that you have auxiliary adapter plugged in properly and ensure the the device is paired to the phone. I hope this helps Good Luck.
484961
I have tried hooking mine up to my system and it is not supported anymore, therefore I have it hooked int my XP system only.If you can find more info please let others know.Sorry about that, I still enjoy using mine, people think I'm crazy not putting my info on my phone. But I like my security of not having it online.
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
352622
I recommend connecting it with your internets modem , the connection would connect automatically and fast. That's what I did and it works with no problem. Hope this helps.
153932
I had the same problem. I was able to connect it to my router and to my phone via tethering. The module worked ok only for 6 hours and then stopped working. After a reboot to the system, the control panel continuously rebooted with an error message until the module was removed. Since I had another control panel with the same module that worked OK, I have filed a claim to return the item as I consider it defective. I will get another one.
555294
I was told the way to get it to connect was to clear out ALL other devices from whatever you are trying to connect the Weksi to. Then hold down the button until the lights flash blue and red rapidly. It will then find your device. It is a painful process and should NOT be this hard to connect but it eventually will.