mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level. is mine defected or is it...
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
1155430
Mine just blew up in the area where the cord goes into the porcelain part. There was a loud pop and smoke. The innards of the porcelain part are burnt. I just got this in June 2014. Has anyone else experienced this?
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
1647353
Not surprised. Mine isn't producing much mist and I expect it will quit any day now. Unhappy with this purchase and not cheap. I would send it back or email the manufacturer.
2277662
When I first got mine, I set it up in the kitchen under some lights, filled the water tank, and then turned it on to confirm it worked. I ran it for a few minutes and then unplugged it and carried it to my room. I noticed that it wasn't blowing out much mist. Like you are noticing now. I proceeded to empty out the basin and try again, and it worked like a champ. See, in carrying it down the hall with the water tank full, when it gets jostled around with the valve open, more water gets into the basin than should be and the ultrasonic platter can't work through the higher levels of water. Just empty out the basin, put the water tank back on and turn it on. Also, the more you turn the knob, the more mist comes out. Turn it until it stops turning, that's full power.
1420666
Thanks. How do u like it so far. It seems rather expensive if u have to replace a wick every couple of weeks. Would you recommend this humidifie? And thank you for the information.
1260767
I got mine about when you did. Mine still working fine. Did it drop or fall harder than normal? Email seller see what they can do.
1157613
Hi sorry to hear about the issue. If you have tried everything with no luck, would suggest swapping it out for another. 1 of 3 I purchased we ended up returning. Now, we got ours at a local store so I didn't have to hassle with repackaging/shipping. My sister bought one and had issues as well. I commented on the table top version of this fan that unfortunately the manufacturer is not very consistent, or that QA is lacking. Despite the little issue i had, I am very very satisfied with my purchases. Good luck and I hope you get to enjoy your fan soon!
1039731
Mine only makes noise when I forget to add water, and all my pods have always grown and done well. Ive had it for a couple years now. Love it. The only plant that didn't do really well was dill. But I still got some off it
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
1008859
I had the same problem. I contacted the seller and they sent a new one and I had the same problem with it. Just a bad lighter. I would contact the seller.
1284220
I'm going to ask some questions that may insult your intelligence: 1.)Is the attache propane tank full? 2.)Is the propane tank valve fully open? 3.) Is the boost valve on the Hot Max fully open? If all true, you have a defective unit - send it back. Mine worked fine with a full tank, fully opened tank valve and a fully opened boost value.
367156
you might have to play with the regulators...i noticed when i have the burners off and turn the tank on that you will hear a click and i think the pressure needs to equalize before trying to start it. it happens when i change tanks and i usually wait and then it gets hot, if i start it right away i have trouble getting a high temp. also watch the wind, i have my door face the wind and play with the dampners on the sides. i have been using mine in 10 degree weather and it is heating just fine. as far as damage i didnt experience that.
1677146
I have same exact problem. I finally through it in the trash and purchaseda higher quality humidfer. It was fun while it lasted
1019599
The directions say to add 1/8th teaspoon and if not steaming add another 1/8th teaspoon and at that point, you will think your at the beach with a sea spray coming at you, seriously and a little music, gurgling of the vaporizer ;-) That is how mine worked. Also due to the new vents on the front of the unit, the stream of hot vapor prevents getting burned so easilly and that is especially helpful if you have kids, including the fact that the head of the vaporizer doesn't come out as easy as the older ones, less able to burn a child should one get near it out of curiosity or knock it over somehow, pull on the cord etc... So where is the steam, inside further where the vents are, if you put your hand somewhat near the front quickly you will feel it steaming, and if you look from a distance at an angle, you will see the steam as well, it is just that the area is more protected that is all and for those who have kids, how can you argue with that, I can't.
1203525
Hi Michael: That is not normal. I'd see about getting a replacement. Mine ignites very quickly and well.
205693
Mine doesn't light up. Any suggestions? Also, how would I refill it with lighter fluid? thank you