I recently bought the thermal mug and the closing mechanism broke when I tried to open it incorrectly. Do you sell just the lids?
476337
It occurred same situation and I returned because I had the option and bought a new one which is working perfect.
476338
By me the lid also broke before I even used it. I just ended up buying a different type.
476339
I opened my correctly and it broke! I am very disappointed, as I had just bought it! I think they are lemons!
476340
They do mot...and even if they did I suggest do not buy them.... I bought 5 and all of them broke in the very first day of use.
2190702
My best guess would be to contact the seller, or Nordic Ware directly to get a new lid. Good Luck.
1618453
I purchased a replacement lid when mine broke about a year ago. Do not know if it is still sold separately.
435302
I personally don't sell theses but I have a friend that had their lid break also. They went to tervis.com and ordered a new lid. This would be my advice to you also order directly from Tervis for this piece for your bottle. Good luck and I hope this helps
131647
ya know what? I dont bother I have one without a lid but if its worth it for you to pay postage for just 1 lid- you may be able to call the pyrex company and if I were you Id order a couple to make it worth the postage. something tells me you nuked it by accident?
614403
I dont think you are doing something wrong , mine locks in tight and i havent had this problem. As long as thermos is in its place it should not be able to come out. You might need a replacment
2104373
I had the same problem with my lid but didn't even think about inquiring about a replacement! Sorry I can't provide any information but if you are successful with receiving one, please let me know. I have continued to use it without the lid, mainly because it is so beautiful and heats water well.
179059
I just spoke with Thermos folks at 1-800-831-9242 and ordered parts. Since the gaskets and fold-able spoons were $1 each and postage was $3 for orders up to $5, I ordered two gaskets and two spoons. Total order was $7,
2240290
Sure, if you to buy me a new one after I give you mine. Seriously,, why would you ask such a question? What would I use for a lid at that point? Unbelievable.....
41001
Same here. Mine is also broken. The spring on the flip flop straw is missing. Will be good if we can get a replacement lid.
1407008
I would try contacting Thermos. I found this online: www.thermosonline.com/replacement-parts.html Good luck.
338622
I also have the same question. One of the hinged lids broke off this morning while filling. It had been only opened 3 times, 2 times to load and once to use. How do we get replacements
414563
Thank you for contacting us. Was your order placed with us? If it was we'd be happy to ship replacement lids for you if you can provide an order number for us. Otherwise, please contact the company you received the order through to resolve the issue. Thank you.
89148
I go to amazon.com or eBay, type in the name of the mug and replacement top. You will find it there. I've had two of these mugs and haven't had that problem. One of my mugs is 7 years old
2087135
Go to this webpage & tell them what you need. Not sure if they can help, but they make this mug, so... http://www.thermos.com/contact.aspx
2126414
I spoke to Thermos about this today. They refuse to sell the gasket's separately, telling me that they "are made with the lids." This is clearly false: they are entirely separate from the lids and could be sold separately.
1711971
I have no knowledge about the lids other than to say you can most assuredly obtain a new one and most likely at cost in the event there has been an ongoing problem with that particular part. I personally have not had a problem with mine.