I can't use the monitor full screen - there's an inch on the right hand side that doesn't register touch. Anyone else?
457245
The whole screen should work. Try unplugging it for one minute and then see if it works. After that I would return it for a replacement. Mine works 100% of the screen.
1119106
I am sorry to tell you that I made the same mistake. All you can do is mirror the DVI input. One thing I am working on though is creating aa custom driver that will double the virtual width of the monitor resolution while still maintaining the same height. I have gotten close once but the aspect ratio for the width doubled as well. Resulting in watching movies with a bunch of short fat people. My work around for now is to use the vga jack out of my laptop for one 23" monitor and an HDMI to DVI-D adapter and DVI-D cable to my other 23" monitor. This gives me 3 hi-res displays to use. Not the most elegant solution but it works. If you find an answer I would love to here it. If I get my custom double wide driver to work I will be happy to share. Cheers, CJ. Cjchumbley@computer.org
208512
Are you using the cable that came with the monitor? I had some issues getting mine setup, but it was related to the cable I was using. You may want to try using a different cable rated for the high resolution that the monitor offers.
357788
Totally abnormal; virtually unheard of in a monitor. I would contact the manufacturer, as it surely must be returned/replaced under warranty.
1445582
We've not had that problem (yet). My only thought is the internal sensitivity element and the sensitivity button are not making a connection. It may be necessary to open the monitor to determine if something has come loose. Sorry I couldn't be of more help.
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
1960987
The only thing I can think of is there are about 6 control buttons on the lower right edge of the monitor that you might have to turn on or adjust. I haven't had any trouble with mine.
2165274
Hi Tara,I had to return it as the monitor arrived broken, so I don't have it to measure for you. I ended up buying one at Costco.
1376527
were you able to get the three monitors all level to each other, or is the middle monitor slightly higher then the far right and far left monitors? I am having the same problem, they are not flush to each others height.
762583
It may be the monitor you have plugged in :) mine caps out at 1680 x 1050 ///// try plugging it into a hdmi tv :)
1918157
First try to change the inputs a few times to see if that works. For me I tried to use their screen fill feature and when I did the screen turned blue. I was about to return it when I tried connecting it to a blue ray player and it unlocked it. Since then I have not tried to use that feature and have had no problems with it. This is technically a flaw in the monitor that I'm over looking because I don't want to go through the hassle of returning it and when Canon releases the firmware update at the end of this month it will allow for a full screen view and at this price point you cannot find a monitor with HDMI out and in, which I love. If this does not help, you may have a defective unit and need to return it. Hopefully that helped, good luck.
375689
It shouldnt have anything to do with the monitor itself but with either the settings of your game or the settings on your graphics card. if you have a nvidia card use the Nvidia control panel to fix it
1052492
Shouldn't have any problem with the monitor and it comes preinstalled with window 7 not the annoying windows 8. Hope this helps!
249517
I didn't have this issue, and I own two of the monitors. It may be defective, and I would also wonder which model you have (there are some S230HL models that have two DVI ports, some with two HDMI ports) as some were manufactured at earlier points in time. Personally, I'd return it and see if it was just a fluke.
1349378
I agree and disagree.. I plugged mine in HDMI, same thing; DVI on the other hand lines up perfectly. This works out cause my r9 270 gfx card has HDMI, VGA, and DVI so my HDMI is empty for my 42 inch ;). But, I think you would have to manually stretch the screen through the irritating menu. For people who haven't gotten this yet, its not that bad; they just don't label the buttons. But if you can't navigate through a monitor screen, well you shouldn't be using a computer lol.. Great monitor so far!
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
1195183
Never had this problem. Look at your settings on the computer for display size. Sorry I can't help. Contact the manufacturer it must be sa simple fix.