problem on Garmin c530 Santa brought this unit for my wife. Worked excellant for a few hours, then died. Acted like the battery went dead and charger wasn't working. Fuse checked OK. Returned unit to Amazon and the problem was handled quickly and painlessly. Amazon shipped a new unit immediately. This new unit worked one month and died. Acted just like the frst failure. Amazon has advised that the problem is more wide spread than first thought and has offered a full refund. Amazon has handled my problem very well and I am well satisfied with their service and will purchase a new GPS thru them. Problem is, What should I buy? My budget is around $500.00. problem on Garmin c530 Santa brought this unit for my wife. Worked excellant for a few hours, then died. Acted like the battery went dead and charger wasn't working. Fuse checked OK. ... » Read More problem on Garmin c530 Santa brought this unit for my wife. Worked excellant for a few hours, then died. Acted like the battery went dead and charger wasn't working. Fuse checked OK. Returned unit to Amazon and the problem was handled quickly and painlessly. Amazon shipped a new unit immediately. This new unit worked one month and died. Acted just like the frst failure. Amazon has advised that the problem is more wide spread than first thought and has offered a full refund. Amazon has handled my problem very well and I am well satisfied with their service and will purchase a new GPS thru them. Problem is, What should I buy? My budget is around $500.00. « Show Less
444414
Has anyone found a solution to this problem? I purchased the c530 two weeks ago and it went dead after a week of use. I drove 3 hours to return it from where I purchased it. The new one worked for another week and is now dead. Has anyone spoke with Garmin?
444415
having the same issues here. bought one unit which died in a week, returned it for a second unit which died in a week. about to return it again, but this is getting old........ can't help you on which one to buy as a replacement. there seems to be enough folks who have had good experiences with the c530 to warrant trying again...
444416
I got the c530 for my wife for christmas. I have had the same issues. If you let it sit for a week, it usually comes back, but that doesn't help when you are in the middle of the trip. My issue now is I would like to return it but I'm beyond my 30days with Amazon.
444417
Mine just went dead, so opened up the front plate, and remove the 4 Phillips screws, then disconnect the battery terminal from the push pin.Voila, it's better than pressing the dumb reboot button behind the plate.
444418
It has happened to us as well. Amazon handled the problem fast and provided us a new unit quickly. However it failed after two weeks ago. It also went dead. I am returning this one too.
444419
Anyone get the extended warranty for this since there seems to be a lot of people with this kind of problem?
444420
That did the trick. Nice fix. This has happened to me several times. Will have to ensure I have a small screw driver in the car. Nice work!!!
444421
I really wanna buy this unit.....but u guys said "the problem is more wide spread", that's really scare me a lot....i knew amazon will give u good service. but i need a gps that's working... don't wanna go through all these troubles.
1340971
Hi Judith,I hope you are well. Wea re so sorry to hear that.Firstly,please change another new battery to have a try.I think may there is a problem with the low battery.Then,please confirm the CTCSS are all the same on the acreen.If not,please make them are all the same. Please don't worry,if you have any other problems,please email us freely,our aim is letting customers have a happy online experience,we will do our best to help you. Waiting for your email
1244296
send it back, i have purchased 5 units, no 2 are and have not functioned the same, only 1 has survived and with a rotation of 10 batteries, i am only lucky when 1 survives 1 hour
227838
I just wrote to Garmin and asked if there was any sort of extra warrantee on the battery, and they wrote back... "Thank you for contacting Garmin International. I am unaware of any type of "Super Warranty" on our batteries. Our units are covered for 1 year however the battery is designed to last 5-7 years depending on usage. " I would ordinarily consider this to be unacceptable, but actually I'm not too uncomfortable with this, because the unit will still work in a car even with a trashed battery. -dk
735681
Magelllan informed me that the unit must be returned to them for battery replacement. Mine refused to fully charge just after going out of warranty. I have since purchased a garmin.
1747262
I have had a unit for quite a few years. I thought my battery had died and replacements were expensive. Started looking at just getting a new unit. Then I put the battery back in and it has worked fine for what has now been a couple more years. Don't know what happened, might have been a connection problem????
381556
Hi Patricia. The unit itself is a very nice device. Where I had problems, was with the software. It worked once, maybe twice, but that was it. A search of the Internet revealed that many others had problems with the software too. What I ended up having to do, was to find a program on the Internet, that I could manually add the results into. When you say that it stopped working, do you mean the unit itself stopped working, or the communications with the software stopped working? I've only had mine a couple of months, and I don't use it that often, so I have no idea if mine will be working a year from now, or if it will stop working as yours did. Sorry I can't be of more help.
698763
Probably too late to contact Amazon that has 30 day return policy. My bet is that your battery went flat, and it is known that when the battery is does not have any charge, satellite reception has problems. So, first try to charge your battery. If that does not help, then contact Garmin support.
1950890
I thought that price was crazy too. I had the same problem with the battery. I used it plugged in and that worked for a few hours and then the whole thing died. What junk!
1569271
Following the other answer: if the unit is not new, then, like rechargeable batteries, they eventually die. The power cord should be changed out to see if it's the problem.
435745
Left mine playing its games until it was "Dead" flat.Rapid charged it via usb until it said it was full and then reset the time and date.Its behaved perfectly since!!!Odd but it seems to have worked!Good luck to all :0)
1735877
I've never worn out a battery on one of these things, and I therefore can't certify that it will work in a car with a worn-out battery, but I do know that people often use laptops indefinitely on the AC adapter/charger. There's no reason why it shouldn't work that way.Mr. Kuc, if yours behaves that way you might consider calling Garmin and ask them if that's consistent with a bad battery or with another problem. It might be a damaged software install, which could be fixed at no expense.-dk
920784
It sounds like an internal problem. My friend had one that developed a broken wire at it's connection. Garmin replaced it. No problems with mine or his since he received the replacement.
879178
I bought this for my son, so I checked with him. He said his is working fine, and the only time it stopped working was when he needed to replace the battery on the inside unit. He replaced the battery, and it's working great again. Sorry I can't be of more help.
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
935593
Hi Tina, I'm sorry, I can't help with that. I'd contact the Garmin people and ask them. They are very helpful and knowledgable. What I ended up doing was sending the Receiver I got from Amazon to Garmin and they sent me the Receiver that worked for my unit at no additional charge other than what it cost me to ship it to them.