Why does this product have a Chili Burn thumbnail? Confused...
480326
It is an error- the correct thumbnail is a blue box,and you are right- it is showing a red Chili Burn thumbnail on the actual sales page for PharmaNac. PharmaNac is an amazing product, and has absolutely nothing to do with Chili Burn- Hey Amazon... Can you fix this please?
1558742
Ah, an intelligent question, and one I would have asked myself if the interior of my model weren't covered with a black, non-stick surface. I have no idea what's underneath it, not do I know how healthy, or unhealthy these non-sticks are. But frankly, I only make the pizzelle at certain times of the year and give most of them away (I have to watch the sugar!). To be PC, do we now have to disclose to friends and family what our cooking surfaces are? Why not ask the manufacturer???
1368857
We are currently working on getting the correct picture up. The "thumbnail" picture of the preview of the product is correct but the dog is not. Hope to see this fixed soon. Thanks for letting us know!
1781992
Can you describe in more detail what you mean by "burned?" The pot is titanium so it has a very high melting point. If you cook over a dirty flame it will get black like anything.
1669731
sorry, can't help--never had hot spots or burning of food. i've only had it for months tho so who knows.
2153442
We haven't figured it out. It doesn't pop at first and then after a lot of "cooking" time it does but it is burned. We would love to figure it out since the idea is great it is just the application of that idea that we are having a problem with.
646567
First of all, may I thank you once again for choosing to shop with Magic Touches. We are committed to ensuring complete satisfaction for all our customers and are therefore eager to resolve any problems or issues with any of our products or services. I'm sorry that I have only just seen your question on the Product Page and so I do apologise for the delay in answering. We do answer all questions sent to up by email always within 24 hours and so if you have any further questions or concerns, just contact us through your Amazon Account. From what you have said in your message, it certainly does appear that the product is faulty or has been damaged in some way that has rendered it unfit for use. The product has proved very reliable and a great asset to the barbecue enthusiasts tools and I do apologize for the disappointment you have experienced in this instance As Amazon.com handle all our distribution and customer service for this particular product, I would urge you to make immediate contact with them, when they will send you a replacement or refund right away. They will also arrange for the return of the faulty item at their expense. If you haven't already done so please go to the following WebPage and claim an immediate Replacement Item or refund:
1735173
Dear Bryan,Thank you for your inquiry.This product is safe to use without getting burned. Thank you for allowing us to be of service to you.Sincerely,Tonia D.
426261
I have the same device. Of course I didn't realize that it was for meat temp., not grill temp, so when it went over what you'd ever want for meat... well same problem. However, I noticed the problem right away and it was just fine next time I used it. If you didn't see it right when it happened, but let it get even higher you might have burned something out. Not much help, sorry and good luck.
229268
Probably because for the picture they want it to look more appetizing so they grill it on a different grill. Its just for appearance so that people would buy it.
1410140
Mine is triggered by both heat and motion. If it is used in warm weather or mounted where it's exposed to sun, you will get a lot false triggers. I live in TX and about 85% of my photos/videos are false triggers. Also I am very disappointed at the quality of color photos/videos at night. Daylight photos/video are good.
1817953
What do you mean.....I had one about 3 or 4 years ago, and my husband put it on the burner....of course ruined....I am very disappointed that I did not get any instructions to use it. Evie
787900
You know, Angela, I posted a clear picture of the printed ingredients on the product page and it mysteriously disappeared (Amazing!). Unfortunately I have dumped the pic and the original package. The product picture of the item has changed since I purchased it, and the ingredients appear on it, but are fuzzy and difficult to read. Suffice to say, I am not buying this product again.
1359325
this question should be directed to the seller or to amazon for failing to show an image with the ingredients
1519408
Not sure why they have that on there. I've used it at 500 with no problems other than some smoking from the seasoning. My guess is because of the smoking that can occur past that temp. But I've seen no damage or issues to mine from going over.
1619119
Does it burn already copied film? I'm a coach. I have burnt copies of game film. Can I burn copies off the burnt one? Hope that makes sense
179838
The link posted leads to a site that says "site suspended." I'm not able to view the ingredients.