The installer I hired told me my metal roof will interfere with the signal. He installed it and it's not working. Advice?
471052
Julie, that is why I installed the product. With a metal roof, I had no signal. This is supposed to extend/boost the signal. After I had mine installed, I have signal in my basement! Now there was an app " Open Signal" that I used to find where to install the antenna to get the best strength. So, I would say he didn't install it correctly. Mine works well and so does my sons and one of my clients installed his in a shop with a metal roof to get a signal. Have him come back to install properly!
471053
we installed this in a metal barn 30x40 16ft ceiling we weren't getting any signal now we are getting 5 bars no problem. We installed the outdoor antenna on a pole 8 ft above the roof line and the inside antenna was installed in the ceiling center of the building. We adjusted the unit and have had no issues with it for over a year now.
471054
I have a metal roof on my house. I have the antenna mounted on the end of the roof closest to the cell tower. I am behind a hill that previously blocked all reception. I do have to have the phone close to the inside antenna (15' to 25') and not in the room where my wifi router is.
471055
Wilson make antenna specifically designed for metal roofs such as vehicles and make other antenna designed for non-metallic roofs. The installer should have helped you with this once they realized you had the wrong antenna assuming that is the problem and not the installation itself. The whole point of paying for an installer is to get the installation done right. Call Wilson Customer Service (they are very helpful) and they will help you solve the problem and choose the right antenna to swap out the one you have. Hope this helps.
471056
I have a completely metal Motor Home and mine works great. We used the antenna that was recommended by Andy on myoldrv.com We have absolutely no problems with the antenna mounted on the ladder.
471057
As long as the outside antena is facing the closest cell phone tower. the roof should not be a factor?
247488
It is not outdoor ready. If you got a plastic box it shouldn't change reception significantly. Don't get a metal box or you may reduce it to almost nothing.
1329218
Hello,I installed mine over a year ago and it works amazing up here in the mountains even with a steel building. I have 5 bars on my phone through out my 7,000 sq ft structure. As I remember I had to call Wilson and ask which antenna would be best for my system. I purchased whatever they told me to get...and it works awesome. If you are wondering...definitely call Wilson for your particular installation and location.
1036244
I would replace your coax cable with a secure connection. That should solve your reception problems!
210330
You have to see what kind of signal they use. This one is 315mht. Look it up. Hope this helps
792509
I have my repeater installed on a metal shop. What I did was place my antenna on a mast about six feet above the roof I have had no problems.
1731044
I am using a rooftop antenna with a signal booster from Radio Shack. Should probably use an antenna made for digital TV.
1060855
I have mine on a tree at the end of the drive. I think if it's covered, you will have a weak signal or none at all
1520233
I took the side trim out and ran it behind it. Once the side plastic is out it loosens the roof up and I tucked the wire behind it. I ran the power from my fuse box which in my vehicle is located on the driver's side. I hope this helps. Good luck.
254467
I would run some troubleshooting on it and if one of your chamnels is still producing interference then it maybe a defect. I would get an exchange. I've bought 4 of these for different setups. They all work great. Good luck.
839812
I have not seen this and I have a layer on the slope of my roof as well as the ceiling. Our verizon service is fine via iPhones.
1328402
A glass window should not impede the signal. A metal screen or frame might interfere but it would have to be substantial.
217555
i had the same problem. you need to purchase a signal booster and the antenna. makes a ton off difference. look at part # 815126 booster # 859970 home kit and 301125 antenna. hope this helps.
2144013
If there is an obstruction too great for the signal to pass from one unit to the other, then you won't get all to operate. You may want to try bringing them closer together to verify they are operating correctly, then if they are, you will need to try relocating the installation points so they will receive the signal.
2233029
I have had the same issues, but maybe for less time than yours. I live in a populated area west of Chicago, with little or no obstructions around me and it still takes approximately 10 minutes, sometimes longer, to get a signal with my 250W. Here's the catch though...it keeps
1137625
I don't know for sure about the signal spread, but I think you are OK. It would be better to check with the manufacturer. I have a concern that regardless of the angle, the signal may not penetrate the metal skin of the building. It may take a second antenna on the metal building itself to pick up the signal and then feed to a wireless router inside the building. Just a caution... I'm not an expert.
1312135
For that to be possible the antenna needs to, in effect, be 3 antennas. Who would want to mount 3 antennas, even if they are all in one, on their roof? Splitters are cheap anyways and can divide up the signal fairly well.