Mine worked great for 3 months and now starts very slowly and only puts out a little steam. It may be clogged. Does anyone know a fix?
460500
Haven't had this problem, but I do rinse mine every day and wipe clean. Can you see oil build up/residue in your diffuser, if so wipe it out with a cloth, then use an old toothbrush to clear any oil you can see in the bottom. You can also try the following: Do not use thick oils such as vetiver, sandalwood, vanilla, myrrh and benzoin in a diffuser unless they are diluted with a thin oil-such as the citruses, eucalyptus or rosemary-or mixed with alcohol (ie.vodka). If oils sit too long in a diffuser, they oxidize and thicken. Also, expressed citrus oils often contain sediment that may clog a diffuser. To clean or unclog it, soak the glass unit in alcohol, then wipe and scrub with tooth brush. Rinse and start using again.
347105
It may be a faulty valve or hose. I have had mine for 3 years without any issues.
257685
We have used this unit for month, it always work well. There are 2 control switches. One is the power on or off. One is a round one, this one will control the "steam". I think you can try firstly on the power switch see if you did turn the unit on after you plug in. Secondly, if you did turn on the power, try turn this round switch to left side all the way, and then turn on right side to adjust the steam. Good luck!
1496373
No. Mine has worked great so far. Did yours always do it or did it just start. I would contact the vendor and attemp to get a new one. Mine is PERFECT
740352
First question are you using distilled water? Any other water will partially plug ducts and spit and sputter. Second, is it fully heated? If not then give it five more minutes or so. If it is still not working as it should, your machine needs some repair. My machine provides continuous steam. Good luck...when working properly, the machine is great!
921293
I also thought that mine was broken ad well after a short amount of time. mine doesn't seem to work if I fill it past the 300 ml line. I would suggest trying filling half. Thats how I get mine to produce the mist.
194767
I've read somewhere else that when they stop making steam, you should turn it off, and empty the tank thoroughly. Then place a newly filled bottle and turn it on. I haven't had a problem with mine, but I did remember that from other reviews.
1372662
Be sure you have reached the correct temperature for steam before using iron. And if this is not the issue I would contact manufacturer
814969
That would be my guess as well. Had it happen only once and did let it heat a while before using. Think the excess water turned to steam and all was well. I love my steamer.
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
529460
Ours is working okay, though we haven't used it that much lately. I would recommendd calling the manufacturer for help.
763101
When you pump (push in and pull out) the handle, it should steam. If it doesn't, then it's not working correctly.
815186
I have not notified anyone yet but it is currently not working for some reason. It was great last Winter but I just took it out last week and cannot get it to steam at all
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
281703
I have a moderate amount of steam coming from mine at it seems to be working... I've never had one before so I haven't got anything to compare it with. I can only say it seems to do the job intended. hope this helps.