Mine stopped working all together. Can it be fixed?
450153
Hmmm, not sure. You could try. When did you buy it? I just returned (for free) the smaller one like this and got a new one. UPS will pick up your package and put a label on it for you.
450154
Hi Linda, I think Simplehuman has a 10 year warranty on these things. Would be helpful if you get in touch with them, and see what they have to say. You might even get a free replacement, is what I know. Best luck !
1385780
Since you installed it I'm sure you know how to troubleshoot it. So just disassemble and write a complaint to company telling them what happen and I'm sure they will gladly replace yours for a new one.
1231552
mine works just fine, it is probably defective. I would try to exchange it for another.
850083
I had the some problem with mine and I just replaced all the inc cartrages and it started to work again ??? Not shure what the problem was or what fixed it but it worked with mine
60513
No but u might wanna take it apart and reinstall it. If the don't work u might wanna get another warrantied
238122
I had similar issues myself. I just messed with the cord a whole and it started back working. This was a waste of my money.
1806376
Yes, mine broke off too after a short time. I was told there was no way to fix it, and that no one else ever has that problem.
1378122
Unsure. I had to replace the whole thing (most recent purchase) when my older one died.
1431967
You could possibly get in contact with the maker directly, as far as replacing parts that have malfuntioned and or the unit itself. They offered me a few options, statrinng with replaceing two small parts that got mine working just fine.
2129902
You should contact the company; mine doesn't work well but with some tinkering it's okay. It's a pain.
2106156
I don't think you can do anything to fix that yourself. Try contacting the manufacturer and see if they can offer a solution for you. Mine has been working great for over a year. If you get a solution make sure you post it in case mine goes south! ;)
1216488
I have no solution, however mine eventually just quit working and I could no longer use it.
970363
I'm sorry. I haven't had this problem. Mine has worked fine. I would contact the manufacturer.
1232742
I would return it if you can. I noticed that after working for a couple days mine stopped working correctly too I am going to try it again tomorrow and see if its fixed but if not then I plan on returning it too.
653494
Mine doesn't work either anymore. I've learned it's better to spend a little bit more and get a better product. I bought another popular brand a few years ago and it lasted two years.
1112407
Sorry I can't help... This weekend the same thing happened to the unit I bought for my Mom. Please let me know if you find an easy fix for this problem.
124754
No, mine is working fine. And I use it all the time. I hope you can get it working well. Good luck.