Water level in the bowl is low. Is this normal? "Skid marks" do not clean. Water level in tank is normal.
463561
Yes, the Fairfield has a low water level in the toilet bowl. I have the same issue with the "skid marks" not flushing down.
463562
I had the same problem. The flapper closes too fast. Try holding on to the lever for a couple of seconds to empty the tank.
1185499
I believe they put oil in it to test run it. After that they usually drain it. Then ship it out. I had to fill mine, however you can still see the residue left. If u had a full tank, they probably forgot to drain, but make sure you check the level.
806532
Had the same issue... it stopped once I changed the water level inside the tank
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.
1231209
That's normal. When you place the blue water tank down onto the unit, it has to get water down to the spinning disk part. I keep a small towel under ours to catch any drips when I'm taking the top on and off. Be sure to unplug it and clean the bottom part once in a while. We use ours daily and clean it with warm water and the little brush about once per week.
1023718
No, this is not normal. It should seal all the way around the bowl, Mine does.
150645
You need to rinse the charcoal filter in cold water before you add it to the tank. It's totally normal.
522323
That's not normal. You could have a slow leak from your tank to the bowl which triggers the valve to refill. An easy test is to get some dye (such as a dye capsule) and see if dye appears in the bowl. If so you may need to replace the flapper.
1464507
When I used to have it (upgraded to a large tank so I don't have it anymore), it didn't get the bowl warm at all, just the water inside the bowl.Also I'm pretty sure the instructions said it must be fully submerged in water for use.If you want the one outside try checking out the reptile heating pads, those can be on outside.
1517828
Mine is the same way, it's about a 1/4 full and says water is low. Not a biggie to me, but is still frustrating at times.
2170089
I have about a gallon and a 1/2 bowl and I added 1/4 teaspoon each time. I changed water every week because it made water really 'greasy'. My fish is still alive and well:)
648271
There must be a slight gradient, but it is not apparent. Water does not pool, it drains really well.
1494551
Mine wasn't seated good and was letting a small amount of water leak into the bowl. Once it's gets low on the float you hear the tank filling back up. That's the only way I would think of it alarming you.
1828955
Try using the pot as a water-measuring device. I found that the water-level window can be deceiving--it gets fogged up making it difficult to see the real water line. If you add too much water it leaks out through a little whole on the back of the unit and puddles around the bottom.
325320
It is normal for the drain. It will be nice to find a way to recycle the drained water for the garden!
2072009
Maybe it's in the water you're using from the tap. Try using purified water. Mine has never done that and I definitely don't clean it as much as you do.
608763
When I used to have it (upgraded to a large tank so I don't have it anymore), it didn't get the bowl warm at all, just the water inside the bowl. Also I'm pretty sure the instructions said it must be fully submerged in water for use. If you want the one outside try checking out the reptile heating pads, those can be on outside.