I just had two go dead. Light Flashes It Heats up then poof! Dead. Anyone else have this issue?
469559
Not at all...mine is still working away - almost 24/7 with at least one to three plugged in. It doesn't even get hot. Good luck finding out what's wrong.
469560
No...but I've looked on the page and have seen a few OTHER complaints concerning durability. I have on the other hand heard of good success with contacting the Bolse people. Ask for a new one.
1976253
If I knew, I would not have thrown out 2 of them. Some representative told me (the customer) that I did not handle it properly. I had one that strobed (flashed) too. Go for a spotlight with LED technology that you can put good old fashioned alkaline batteries in (e.g., Eveready). Then it will always work when you really need it. Keep some batteries around the house.
1523101
My first one had the same problem as yours. Red light on all the time, and froze! I returned it and bought another one hoping it was a defective piece.... My second one start to show signs of defective also! and this one I can't return b/c past return period. DON'T BUY THIS PRODUCT is my recommendation.
967723
Sorry to hear about the problems you encountered. I've had no problems with mine since I purchased it. Seems like you received two defective flashlights. Suggest you request replacements or a refund from the company. I have no other suggestions as to what's causing those problems.
1800952
You must have gotten a defective one, they get hot. I've had a brand new one bad out of the package
501459
My second one just started cutting out. Got one in October that lasted til around mid-February, now two months later that one is shorting out, too.
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
1601015
I bought two. At this point both are strobing and need to be replaced. So I guess the answer is no and also it doesn't matter because product is junk
1630655
I had mine plugged in for a few months - only using it occasionally - and one night when I wasn't using it, started flashing red in the middle of the night - it didn't turn the heat on while it did this. It didn't stop when I used the control so I unplugged it and replugged it in and it's been fine. Nothing in the manual about that. If it does it again I will call the manufacture.
1553191
it sounds like you have a battery issue. I ordered 3 flashes and 1 of them had a faulty battery.
1269672
Hi Rhonda, when you plug it in and the light flashes you need to push the button to the right of the one flashing that will set the temp and start the melting. If you did that and it still doesn't work send it back, my aunt had one that didn't heat and was able to replace it no problem. Ann
1444611
I got two in a row and they worked well for a minute and then died. I thought something was wrong with it, but I guess it may be the batteries...that is ridiculous. We only used it like 3 times.
1855072
It's probably not dead. Reset unit and it will come to life. Mine did this frequently. Give it a try.
1586321
Mine just started doing this also. Can't find my instruction booklet, but I know it said something about this problem. Another PDF file (H2EO) I found said that when theirs stops completely after lights flash, to send it in for service. Other reviews I've read say that there is only a six month warranty on this particular model. It's been just about that amount of time since I purchased this from doTERRA. It seems a waste of nearly $100!
57817
I had the same problem. I replaced the ballast and it took care of the problem. I also discovered the old one had got so hot it was partially melted.
1587153
Never had that problem. Did you try plugging it into a different outlet. Some are on light switches. Sorry I haven't more help to give.
2088737
No zots? No light? No heat? Sounds BROKE to me! Really, take it back where you bought it and replace it or get your money back. Mine lights up when I push the on button and heats up immediately.