Is anyone else having a problem with the thin film on top peeling off? Should I peel it off before printing, or is that film what makes it printable?
460370
I haven't ever had that happen. It should not have a layer that peels off, and I would say that is the printable surface. You may want to contact Silhouette Support via email, because they will usually replace defective products. (support at silhouetteamerica dot com)
1152421
I have trouble with mine as well. I do know that you have to make sure the queue in your laptop/computer/etc. is clear. Some times it will not print a job. I finally give up and later when I go to print another job, it will print the one I could not get it to print. I just think it was a lousy printer and should have been taken off the market but companies are so greedy anymore they just don't care. I hope some one else can give you a better answer.
93745
It has to detect the cartridge before it can print. You can try removal and reinsertion as well as resetting the printer but if that fails all you can do is use another cartridge.
348059
On my Cannon there is a little plastic covering over the ink roller. Mine just lifts off. I don't know if yours is the same.
912111
Did you peel the paper off of the sticky pad on the bottom? I've had mine for a year and it sounds great wherever I put it, however it's about time to replace the sticky pad.
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
1252322
Is it normal for this printer to be noisy when printing because of the auto double sided printing? When I lift the cartridge access door, I can hear that the squeaks are coming from the pinch rollers and paper roller.
692249
I think it has to be an inkjet. That is what I have and it worked great. It turned out really good. I made sure I had new ink in before I printed it. It worked out great.
1154726
Not mine, it's worked great for me. I replaced it about 4 months ago and use it every week. Does it print well? After all, that's the most important thing. Good luck.
1275640
I peeled it off. Mainly due to the heat that a hard drive can produce. I think the film is simply a remnant of the manufacturing process.
1664932
You can change a setting in the menu to get it to continue to print on an empty cartridge. The manual says you can damage the printer this way but I did it while waiting for new toner to arrive with no problem (and the printouts were fine).
1352058
You should take paper sticking side of toner off or cut it first. I fixed same problem by doing this.
1138125
I have no idea other than to make sure that your print settings are set for the "best" quality. The default is "normal". Also be sure that the paper setting is the same as what you are using.
1384982
I had a similar problem, and discovered a tiny piece of paper blocking the paper entry slot. I was able to remove it by passing through the paper entry site a very thin piece of plastic sheeting back and forth through every area of the entry slot to push out, what I then discovered was the tiny piece of paper that was 'jamming' the 'roller from revolving and grabbing a sheet to print. It corrected the problem and my printing began again.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
160234
I forgot to add that once applied the best way to remove the film is a heat gun....washing it will not cause it to peel up.
29934
My empathies with your non-functional toner, but not sure why you're having a problem. I also bought mine as a spare and so it sat for a few months before I started using it, but it has worked just fine. Did you shake (roll) it gently and also remember to pull off the orange plastic 'zipper' before installing it? Also with almost any printer, I find when it doesn't work, usually just shutting it off and turning it back on again 'fixes' whatever ails it. Sometimes I have to shut off and restart the computer too, but usually just a printer restart does the trick. So double-check that the unit is installed correctly (by taking it out and putting it back in) and then try the shut-off trick. Hopefully, one of those will put you back in business - good luck!