No water seems to be releasing. Red and green lights on and can hear steam sounds but no moisture on floor. What do I NEED TO DO???
481624
The troubleshooting section of the manual lists the following 5 points to check: 1) Is the water tank filled? 2) The steam nozzle could be blocked. There are instructions in the manual for cleaning / freeing it. 3) Despite the green light being on, the switch could not be all the way engaged. Press down the switch completely. 4) There is a tube in the water container that may not be properly immersed. Shake the cleaner gently to make sure the tube is fully immersed. 5) There is a dial that regulates the amount of steam. It is easy to accidentally rotate this dial, shutting off the steam. Check to be sure it is open.If all else fails, call their number (1-800-551-6299) and ask for help. Good luck. The troubleshooting section of the manual lists the following 5 points to check: 1) Is the water tank filled? 2) The steam nozzle could be blocked. There are instructions in the manual for cleaning / freeing it. 3) Despite the green light being on, the switch could not be all the way engaged. Press down the switch completely. 4) There is a tube in the water container that may not be properly immersed. Shake the cleaner gently to make sure the tube is fully immersed. 5) There is a dial that regulates the amount of steam. It is easy to accidentally rotate this... » Read More The troubleshooting section of the manual lists the following 5 points to check: 1) Is the water tank filled? 2) The steam nozzle could be blocked. There are instructions in the manual for cleaning / freeing it. 3) Despite the green light being on, the switch could not be all the way engaged. Press down the switch completely. 4) There is a tube in the water container that may not be properly immersed. Shake the cleaner gently to make sure the tube is fully immersed. 5) There is a dial that regulates the amount of steam. It is easy to accidentally rotate this dial, shutting off the steam. Check to be sure it is open.If all else fails, call their number (1-800-551-6299) and ask for help. Good luck. « Show Less
481625
You cannot have red and green lights on at the same time I believe. You could have clogged jet if you've used tap water (deposits). I've only had mine a couple of weeks and am just brainstorming. Call the Oreck hotline/ 800 number and ask for the company's input.
481626
You should see some moisture on the floor---not a lot. Do you water in the water container? If so, contact manufacturer.
1774733
If you mean no luck = no steam, check the hole in the bottom of the unit to see if it is even open. Mine was sealed shut with some type of plastic. I took a very small drill bit and with hand turning only (I did not put it into an electric drill) I was able to drill out the plastic and open the hole. Then my steamer began to steam. If water cannot get into the hole, steam cannot be made. I too owned a Caruso and this one works the same. The rollers steam up in seconds and by the time I have put one into my hair the next one is ready. I hope you are able to get yours to work!
453187
Definitely no steam. I never noticed it heated up beyond the temperature of the water I placed in reservoir. Maybe this is because I only used for small jobs that took a few minutes?
167954
Be the green button is not blinking. If it is, press it again. Blinking means it's on standby and will NOT produce steam. If the problem persists, contact Amazon for a replacement or refund. Also...make sure you have water in the tank. LOL.
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
1068725
Maybe try shutting off water and relieve any water pressure on the valve by opening up faucets. Reset power to valve. Maybe you'll hear valve re open
404241
Just my assessment from here...Make sure reservoir is full, inserted onto unit, turn on with remote, and double check the humidity setting. If the setting is too low, it will not come on. Humidity setting should be set at higher level than the humidity level in the room. Just my 2 cents.
2198814
My suggestion is to leave the unit operating in a closed space, with a door (a bathroom is good for this), for a couple of hours. then check if there is visible vapor. It your living space is exceedingly dry (especially if you have electric heating), the water vapor emitted will evaporate very rapidly after coming off the transducer. It takes a while for the relative humidity in the space being humidified to be high enough for water vapor to be visible.
167952
You should hear the steam, but not necessarily see it. The floors don't get wet, the heat dries them pretty quick. Make sure you push the button all the way to the top.
1753982
I think it is just humidity but I will try and check that on the unit tomorrow and let you know.
1819943
The machine is in a vacuum state. at the Ventilate cue press "ok". You then need to go to the main window and, then (make sure there is water in the tank) place a cup under the discharge wand and press the hot water button and discharge water. This releases the pressure and the machine should return to normal functioning. I hope this helps. Also, if the machine freezes up, just unplug for a couple minutes, the plug it in agaiin. This reboots the computer. I hope this helps. Let me know.
276259
No, Let it get hot enough for the light to go on and as long as there is enough pressure the steam will keep coming. Maybe you have a defective one. Do as the directions tell you.
1458093
I believe you've got a defective one as I did. Mine did not produce any steam. If I were you, I would return it right away. Give it a 1 worst rating as I did.
1518102
that's a problem...if the water level is adequate and machine is cleaned, light should go off. Have you tried fiddling with removing and reinserting the water reservoir?
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.
486147
I agree with Sally's answer- condensation from the lid. I checked all the seals and tighten everything , but there is still water is there.
2013187
there is no button, the steam just comes out continuously until the chamber is empty. a light goes on to alert you