I bought the 8 oz bottle and the cap that goes on the nipple does not close. It seems to be loose. Is it normal or is it damaged?
478651
The clear part has to flip up around the nipple then you place it on the yellow part that has like a neck to it and then turn the clear part down over it then put that on top of flat yellow part and attach to bottle
478652
The clear plastic cap over the nipple should fit tightly enough that you need to apply a little force to remove it. There is the yellow cap that goes on what would be the bottle end to keep it clean and sanitary on mine I never felt that yellow cap stayed on as well as it should. Unfortunately I only have one of these (didn't work for my baby) so I would say if the clear plastic cap is falling off it is likely damaged.
396115
Gwen I don't know is this is normal but my bottle arrived in the same condition. I don't think I thought much about it and i've had nothing but great results with the products.I was actually at a store this morning and ran across a bottle of CHI Silk Infusion and it didn't have a protective seal. CHI really should change this. Hope this helps. - N.Simms
603798
seems cannot fit in 8 oz natural flow bottleshttp://www.youtube.com/watch?v=2vB3yH0RySw
195882
That's not good. All my bottles had seals. Let the seller know and get a replacement.
1656193
ive had mine for a few months now. i just used it again about a week ago and it worked just fine. bit i keep mine stored the same way the bottles came with that little plastic cap then the regular cap over and tighten it a bit. i think the key is making sure the cap is on tight so no air can ruin the liquid.
647853
Hi Jen, With our product, the seal is on the outside of the bottle on the cap. There is not a seal on the inside of the bottle. There is extra padding in the cap that can appear like a seal, but no seal under the cap. Your bottles sounds like they are normal. Please let us know if you have any other questions. You can contact us via email through Amazon or via phone at 800-913-2116 and we'll be happy to help in any way we can. Thanks, Health Plus Prime Team
749439
Hi there,Thanks for getting in touch. The bottle should not leak. This may indicate that you are in need of a cap replacement. Please feel free to visit our website www.hydroflask.com and submit a Lifetime Warranty request. We will happily send you a new cap which should fix the problem!Thanks!
1790002
I can't be of much help...my daughter said that she just took the cap off with no problem and used it. She has since lost the marker, so I can't check it out for you. Maybe you got a bum marker? Sorry!
621229
Yes, I did. I then pushed the plastic piece that acts as a seal. And it looks like I broke it. I am not sure if the suction that occurs is normal. My son was using it, and he liked the bottle. Then I drank from it one day, and the suction was a bit annoying. I thought I had to push the top piece in, and then pop -- I broke the seal.
749436
Hi Jase,I've noticed that if I fill the bottle to capacity there could be some liquid leaking. However, as long as there's some room between the bottom of the cap once fastened all the way, you should have no leaking.Also, could be good to check the rubber seal to see if it's been warped or damaged. If it's looking good, there should be no problem fastening it nice and tight.Hope that helps...
21218
Hello Kathleen, I had the same frustration for a few minutes until I accidentally squeezed the cap and, "Pop!" It opened. Now, I realized that the design is clever to prevent accidental opening from pulling on the cap.Hope that helps.
544030
No this is not normal, my bottle has a very hard snap when closing it's never spilled.
1030571
I used Ozarka water delivery when I purchaced the Clover. The Ozarka bottle caps fit the Clover nipple perfectly. I've since cancelled my delivery and refill my 3 gallon bottles. If I need another bottle, I just buy it from Ozarka. You can get the bottle AND the water cheaper than simply buying an empty bottle at the store; and the cap fits the Clover perfectly. The nipple on the clover is approxamately 5/8" in diameter and about an inch tall. The Clover is also a very high quality unit; much better than the cheaper brands. Hope this answered you question
1110768
Sorry, I didn't experience such a problem. I just turned the top and it opened up. Perhaps running hot water around the rim of the cap might help.
2206413
This is the real Seb. drench (you can also buy it at Walgreens and CVS not sure if it's the same price worth a look!) but my bottle is like dysfunctional lol. I don't know how the explain that I actually have to leave the cap off.I'm sure it's just mine though, probably got messed up in shipping. :)
250010
Mine is. I've had pretty good luck with these types of bottles. In the past, I had a couple off brand ones that leaked, but even those I think the seal got twisted or loose in the dishwasher and was able to fix. If you're taking it to work, I would just make sure it's totally dry, put my powder in and fill with water/milk once you get to work. Personally, I keep one at work with a bottle of protein mix. Good luck!
1170806
I've used this product about 6-8 times so far and absolutly love it. I seek out things to pressure can. As long as the little arrow on the lid lines up when I twist it closed, I have no issues at all. Sounds like something is defective and I would try to return it if you still can.