some of the answers mention that this breaks easy. what part(s) broke, or what went wrong?
474436
This thing is cheap...it started smoking and burned up. Used it for like ten minutes.
474437
Bushings bearings or brushes - locked up humming when trying use after a few weeks.
556680
I wish I could help! This turned out to be a piece of junk and it broke pretty early on. I hope yours lasts longer than mine did!
1234408
It just broke yesterday, lasted a month? However will be calling the company today to see if they will replace it. Other than that it was wonderful.
1786460
Nah, it didn't break it. I let the machine cool down for about an hour and it worked fine afterward. It's still going strong 6 months later and I use it about once a week.
2114654
Ours split, too and I have no idea what to tell you. I loved using it when it was in good shape. Now my husband has made us go back to the old kinky heavy one! If you find out how to exchange or fix, please let me know.
1105515
Well, I sent it back and they replaced it. The new one did not break and we have had it for several months. H
41647
Hi Annette,The one we received was broken. I haven't read the other reviews so I can't verify how common of an occurrence it is. I hope that helps.Best,Brett
613943
I think so, mine broke within 30 days, and was a while back, so I don't really recall. I do remember thinking it was weird.
957666
Yes- that was the part that was broken for me. But to be honest this piece didn't last long either. It broke after a couple of month.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
1087372
My cord broke too. I need to send mine back to the seller. If you were to get a replacement cord it would only break again.
1002429
My suspicion is that the reason people have it break so quickly is because they run it with the load unbalanced. It is INCREDIBLY difficult to get the load properly balanced, and if you allow it to run unbalanced it destroys the motor. I've had mine for four months, and it hasn't broken yet, but we shall see. Personally, I wouldn't buy it again because of the load balancing issue, even if it doesn't break. When this one bites the dust, I'm going to look for one that is shorter and fatter (since I think the shape of it is a factor in why it's hard to balance the load), and if I can't find one, I'm just going to let my clothes line dry.
1534615
Mine actually broke inside, so there was no way to fix it. It did last more than one or two uses; mine broke after the warranty was over!
300195
Mine was also broken - I ended up junking it since I couldn't find a replacement....waste of money
634372
If it shouldn't have broken (if it's newer, not much wear and tear) and you call the company and bug them enough times, they might send you one. I bugged them about a different problem and eventually they helped me, but it took me many tries.
1934789
we were installing(putting it in) and it broke. So I have to order a new one.. What broke was the little plastic 'c' clip that holds it in place.
683987
I cannot honestly answer that question as I have never encountered an issue with this item breaking. I apologize I don't have a more informed answer.