I purchased this item for my at+t phone. the screen shows up, but it wont respond to touch. Should I just exchange/is there something wrong with it?
468880
You might check to see if it is plugged in correctly. Sometimes it takes several tries. It could also be in the software of the phone. You should first disconnect the battery. While disconnecyed, press and hold power bitton for 5 seconds. Connect battery and check to see if it worked. Also you might try pressing the power and home button at the same time until the apple logo appears. Let go of power button only. Then it should ask you to connect to itunes. Complete a restore and upgrade. I seriously doubt its a problem with the screen.
468881
Did you seat the connectors well? Try seating them again and if it doesn't work, discuss with seller a replacement/exchange/return because the digitizer may not function
468882
I had this happen once. One of the ribbon connectors in the middle of the motherboard got folded under the MB when you put it back in. Check and see if there is a connector under the board. It is small and is the one that controls the touch on the digitizer.
2004063
If nothing is showing up the phone is either dead or the lcd scree has gone bad. Oorder the cheapest lcd and digitizer you can find and have it replaced. It will work like new
1675112
Thanks Efrain!Amazon is not exchanging this produt. Instead, they make a refund and you have to buy the phone again. It takes a very long time to be processed, and, as I wrote, my brother is coming to Venezuela very soon.I bought all my cell phones here, all of them in sealed boxes. So, I was thinking that it can be a mistake. But now I'm calm...Hope you enjoy the phone, you can find many apps for free over internet, in order to get the most of the phone. If you need help, just let me know.Thanks again!!!
597169
If the case isn't fitting you should probably return it and get a replacement. Since the other models of this phone aren't out yet there shouldn't be a reason you're having that problem.
641433
I'm not familiar with that. Have you had a problem before? (The phone may be defective and in need of being replaced if covered under warranty, that could depend on your payment method. Amazon is great when it comes to returns for defects.) The only other thing I could recommend is to do a hard reset on the phone or try doing the "Factory Reset". This should work provided you haven't "flashed" this phone. I hope this helps.
113866
I had the same problem. And for not being very careful I ended up cracking the digitizer (the part of the screen that detects your touching it.) so that made buy the whole part, meaning the digitize and screen. i got it from a company in china that sell real oem parts.hope this helps!!
1350895
I gave this phone to someone else and she doesn't have Any complaints yet. Maybe yours is defective. I will try for an exchange first. If it keeps happening, then return it for a refund.
331317
As the other folks have said, it appears that your the lcd screen is broken, not just the plastic covering. Also, since that is broken, you really don't know what is broken. You could easily buy the new parts and still not have a working phone.
987501
It may simply be that your battery is bad and you need a new one. If you've a plan, I'd talk to your AT & T plan supervisor.
1130797
had that same issue with mine. it was a fried board. lg will charge you 70 yup 140 to repair it. my advise, get a different phone
106411
You could try and see if it works, my T-,mobile sim did not work, and they gave me anoter which did. You might want to contact ATT or check at one of their stores to see. Fastest way to know is to pop the sim in the socket and find out.
766875
had a scratch on screen so returned it to amazon. Nokia support was helpful in setting up phone. you should call Nokia however that was before Nokia phone bought by Microsoft. good luck
567460
I am not sure I have AT&T; also i made the mistake and i need the digitizer. I took the screen off and could not get the digitizer of the old screen. so keep that in mind
1070244
I ended up returning mine because it was defective (it happens), but it is not warrantied by the seller - you may get a manufacturer's warranty but it would be limited.Also bear in mind that t-mobile will NOT give you equipment protection for this phone - they only insure their own phones, not items bought on Amazon through third party sellers.
808920
The only thing I am sure of is that if you replace the screen yourself you void the warranty. As soon as I found that out I sent it back. I did not want to void the warranty. I did not even look at the maker. The phone has an integrated touchscreen. The screen we bought online did not have that. Hope this helps.
361385
Im sorry you had trouble. Ours works perfectly. My son even dropped his phone in the dish water and the phone was dry as can be. I will ask my son when he gets home if there is anything you can do.
982014
hi, when I bought it this article and fix ok, but when installed in the phone the flex cable for the tactile touch screen connector was very very short, when I tried to connect it to the logic board it broke because it was to smaller than the original, so I think this is a defective part, I can't send it.