CUSTOMER REVIEWS - WTF??? C'mon people! Don't "review" the product if you do not own it or at least played with it! Your rating stars are misleading to other people. This section (forum) is for your rants and raves (and mine too). imu ilu "143", how can you give 2 stars to a product you haven't even seen yet? Because it is delayed? I ordered mine on 4/27 and I am still waiting for it. While I hate to wait and I am pissed at Celestron for keeping me in the dark, I understand that their delays are caused by production problems - they do not want to release an inferior product that would get them 2 stars because it only works half the time. Gregory Gieber "Grayu": You state "My stars are of course meaningless but required by Amazon.". DUUUUUUH! This is because you should use forum in the first place! HELOOOO!!! THINK MCFLY, THINK! CUSTOMER REVIEWS - WTF??? C'mon people! Don't "review" the product if you do not own it or at least played with it! Your rating stars are misleading to other people. This section... » Read More CUSTOMER REVIEWS - WTF??? C'mon people! Don't "review" the product if you do not own it or at least played with it! Your rating stars are misleading to other people. This section (forum) is for your rants and raves (and mine too). imu ilu "143", how can you give 2 stars to a product you haven't even seen yet? Because it is delayed? I ordered mine on 4/27 and I am still waiting for it. While I hate to wait and I am pissed at Celestron for keeping me in the dark, I understand that their delays are caused by production problems - they do not want to release an inferior product that would get them 2 stars because it only works half the time. Gregory Gieber "Grayu": You state "My stars are of course meaningless but required by Amazon.". DUUUUUUH! This is because you should use forum in the first place! HELOOOO!!! THINK MCFLY, THINK! « Show Less
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Colonel Keds makes some very good points. I agree with most everything this person says.So flame all you want folks. He makes good sense. Let the manufacturer have it if they do not support their product faithfully.Whether you have it or not you can still give good insight into what is happening. As long as you stick to the facts of your experience.I want to know the whole story from ordering to receiving to using. Wouldn't you all like that too?
478686
I realize that I'm years late to comment on this, but that is exactly why you should use the forums for complaints about the company/fulfillment/etc. and use the ratings for the products. I didn't see your rating when skimming through, but I saw the effect of your two-star rating. Now, years after many people have had to wait for their units, production is not longer having trouble keeping up with demand, and your two-star rating is no longer relevant, but still affects the average rating.Regardless, Chris N. was a jerk in the way he/she addressed the misuse of the rating system.
478687
Yeah, but it's cool to hang out here on the discussions where we can talk about anything about the product, the company, the warranty, the shipping, the author, anything -- whether or not we own it yet.
478688
Dude, don't ever...I mean ever post a review on a product you haven't touched...people will flame your reviews...shame on you.
478689
imu lu, You are assuming people read all the reviews. Many read a handful of reviews and look at the percentage of star ratings as overall view of item quality. "What's useful about reporting the fact of a delay to potential purchasers is that a delay sometimes indicates the product may have performance problems when it ships, that the bugs just couldn't all be worked out, and that it may not hold up in service.' Or it may not . Giving low stars to something you don't own, because it might have a problems is silly. Every purchase we make carries that possibility.
1348831
RJP, I'll be completely honest --- you should never pre-order a system that is still vapor-ware (non-existent). Cancel your order, wait for the product to actually release, check the reviews, compare the competition, then make your decision. The only way you lose is if it sells out because it's god's greatest gift, and they decide to never remake it.
1683345
I'm not pissed. I'm sure it was an automatic thing. Probably after 30 days, they assume its a failed backorder, and cancel our orders assuming the manufacturer isn't delivering. Its still pretty stupid and lazy on the part of Amazon to cancel all our orders on a product thats just late. Putting us all at the back of the line, and even worse, not accepting more pre-orders. But, I'm telling you, go to Bing. Do a search on Adorama Lowpro. Then select the cash back link next to Adorama, for 11%. Then shop, and buy the S10 (on pre-order for $429). You may need to(as I did) create a .live account. I'm getting back $45. Bye Amazon. Thanks for canceling my order. :)
896228
I was just about to purchase the rainmachine and then I read through this thread. I chose to go with another product based on the lack of feedback from Green Electronics. You replied over a year ago and said you would let us know and despite multiple inquiries, you still havent provided an update. If you tell me you are going to do something then I expect you to follow through. If I were a customer and had questions or needed technical support, I could only assume I would never receive a follow up since you're unable to do so here.
2275259
Who cares. If it works then you can add a review. If it doesn't, you can get your money back. Besides, no one is trying to skew the #1/2/3/4/5 seller ratings, and no one is trying to take advantage, especially for 17.95
1993749
Hi Daniel, In the business world, there is often a disconnect between the marketing department and the design/engineering department. It was probably reported to marketing that it would have Amazon Video at release and when it wasn't ready yet they didn't spend the money to get the marketing (as well as the packaging changed). An update will probably come out soon that remedies the discrepancy. I've written a thorough review of the player and am actively updating as things change. As it is a very new product, I expect there will be more changes coming soon. 2 totally new apps appeared in the last update just a week ago.
1001864
I'll give it another day and then cancel my preorder. What kind of garbage is this? Your customers pay in advance, don't get their item on the promised release date, and then they are left in the dark on when it will actually come out?
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
662123
This is a VERY new product, one which only a week ago was 'pre-order only', so as of 12/02, it's very unlikely that anyone has 'direct experience' with it, save for having found a 'tester' in Macy's or some other upscale department stores. Accordingly, it may be necessary to wait a while to read any bona-fide reviews. For now, we'll just have to put up with a lot of witty Star Trek bon-mots!
145129
Hi Ed, I am calling them right now, so far, I've only heard negative responses from customer service e-mail. This is getting rediculous. I am not ready to give up. I have been watching this set for months now, so I decided to take the plunge. Most respectable electronics dealers have such a price guarantee otherwise most people would just keep waiting.
304554
i just posted a comment on a long list of mad people about this deal and amazon has already removed the thread of everyone's comments. hiding the fact of unhappy customers i guess. its not worth waiting for these as the same thing happened last year with everything. even the ones you vote on, does anyone know anyone who actually gets picked to buy any of them? i buy stuff on amazon all the time and figure the more frequent buyers maybe have a better shot of getting picked. i mean $79 for a Wii is crazy, they could have just sold them at regular price because considering they are sold out everywhere even full price is a deal. i just think these deals don't really exist. i just posted a comment on a long list of mad people about this deal and amazon has already removed the thread of everyone's comments. hiding the fact of unhappy customers i guess. its not worth waiting for these as the same thing happened last year with everything. even the ones you vote on, does anyone know anyone who actually gets picked to buy any of them? i buy stuff on amazon all the time and figure the more frequent buyers maybe have a better shot of getting picked. i mean $79 for a Wii is crazy, they could have just sold them at regular price because considering they are sold out... » Read More i just posted a comment on a long list of mad people about this deal and amazon has already removed the thread of everyone's comments. hiding the fact of unhappy customers i guess. its not worth waiting for these as the same thing happened last year with everything. even the ones you vote on, does anyone know anyone who actually gets picked to buy any of them? i buy stuff on amazon all the time and figure the more frequent buyers maybe have a better shot of getting picked. i mean $79 for a Wii is crazy, they could have just sold them at regular price because considering they are sold out everywhere even full price is a deal. i just think these deals don't really exist. « Show Less
1291845
I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers. I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and... » Read More I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers. « Show Less
1589044
It's a POS. I couldn't get mine to do anything and trashed it. I wish I would have read the reviews before I bought it, they are terrible. As far as I'm concerned it's a an item Amazon shouldn't even be selling it let alone keep sending me questions on it. Good luck, but you might as well avoid the frustration and oval file it now.
1278728
The only reviews I pay attention to are 1) Verified buyers or 2) Those who very obviously have bought the product and are reviewing it here for benefit of other users. If there is a questionable review, just check the "reviewer ranking" to see how often they review on Amazon. I usually tend to pay more attention to the top 10k reviewers (if someone is in the 15 million area and their review fishy... you can probably ignore them for the time being.) ; )
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Hi, I'm a part of the Fluenz team. Thanks for taking an interest in our software and for your concern over Amazon remaining a valuable place for people looking to get objective reviews. We've been selling at Amazon for about a year and a half now. Over the course of that time, Amazon has contacted thousands of our users directly, and hundreds of them have responded by posting Seller Reviews. I bring this up because the Seller Reviews--4.8 stars from nearly 300 people--mirror the general feelings of the product reviews. There are a few negative ones in there (one person hated that he had to use the DVD, another experienced a shipping mistake, others had some usability issues), but overall they're very positive. And the only way anyone can submit a Seller Review is if they actually buy a Fluenz program at Amazon, and Amazon contacts them directly asking for their comments. Of course all the reviews on our product pages are real, but I think pointing you to these Seller Reviews is the easiest way to show this. You can read these reviews here:
1037215
I personally don't think Amazon should let people review a product unless they bought it from them. The fake reviews can really skew a product's ratings. To second what Matt said, look for a trend in the ratings from verified purchasers vs. ratings from random people. :-)
1598154
Thanks BlueDemon.I have actually been following the thread on AVSForum since it began. While there are some reports of loose HDMI connectors, muting, etc; it really isn't much (actual content-wise vs. wishing/hoping-wise). Amazon had a yellow note on their HT-CT500 page for a while saying that no orders were being taken because of Amazon customer-reported issues. I was curious to see what the actual issues were (causing a suspension of sales), in case any of those customers returned here.Thanks~Bill