How does the keyboard charge? Mine is dead on arrival and I cannot pair it up if it wont come on.
458699
It should have come with a charge cord that you can connect to a computer or if you have a usb adapter that you can plug into a outlet that works too.
1439414
Keyboard and ipad should be charged up, on the first pairing. Followed the instructions from online. Don't remember but I assume it came with a cord; but I also use my Samsung S4 USB A to B cord. Now with a Jackery Bar(a rechargeable brick w/ USB A2B cord), I don't have to make certain it's charged before school.
2246793
You have to charge the keyboard. Plug it into the charger that comes with your tablet. Takes about an hour.
1598610
It comes with a keyboard charger. Write to the seller,he will send you the charger at no charge. He is very responsive and very customer oriented.
263322
I've had mine for just a month, and the red charging light turns off after about 2 minutes. But that doesn't seem to matter much because the keyboard has never stopped working. So maybe the red light isn't supposed to stay all the time while it's charging???
1720814
Try using an identical charger to see if it will charge then. If it still doesn't take a charge u can assume it's the keyboard and not the cord. Maybe a 1 year manufacturer warranty...
1465111
Yes, the keyboard needs to be charged. However, it seems to have a good sleep mode, so I haven't had to recharge it often, even when I accidentally left it on.
1740927
my keyboard has not worked without being plugged into a power source. I have tried contacting customer service. no luck there. I have called and emailed them. I don't even use mine. Happily the seller refunded my money but I am not at all happy with this keyboard. good luck
2219087
My unit came with a cord that plugs into the keyboard on the right side just below the on/off switch. The other side of the cord is a USB, which I plug into an adapter that I already owned (came with my tablet). The adapter plugs into a wall socket. While the unit is charging, a red light comes on under the word "charge" at the top right of the keyboard. Once charged completely, this light turns off.
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
58939
Ok, this is a guess (my keyboard only drained once so far). I had the same experience, so trusting the light to be truthful, I assumed the device only charges when it is switched on. Given I had used laptops in the stone age that only charged when turned on, I thought nothing of it at the time. This is not a high spec device, so there is no charging feedback other than the single light. Best of luck.
2246792
Mine works correctly as well, so you should contact customer service.BTW there is no charging involved with this keyboard.
77411
Hi guys. I have the same question. I spoke to a rep at Logitech who advised against it. As she seemed kind of brain dead I didn't place much faith in her answer so I emailed them to see if I could get a more authoritative response. I'll let you all know when (and if) I hear back. Great keyboard though. [Edited 10-26-12] OK...so here is the response I got from Logitech: "..., from your e-mail, I understand that you are having some query with your Logitech Wireless Illuminated Keyboard K800 charging activity. Thank you for bringing this to our attention and I will certainly do my best to resolve your concern. ----, regarding your query, the reason would be simple. The battery might burn out or over heat even if you use the USB charging cord. Thank you." So I guess the bottom line is that we better not leave it plugged in.
1133972
Presuming it's plugged into a working USB 2.0 port (the keyboard one, not the USB extension -- they're labled) and presuming your computer's bios can detect USB keyboards, it's likely your keyboard is borked. I suggest testing it on another system nearby if you have one, otherwise, time to call Amazon.(This is in response to the reply to my prior comment, not the original question.)
1881387
Really not trying to be a smart ass, but there is also an on/off switch next to the charging input. Is the keyboard turned on? There should be a blue led light lit indicating the keyboard is on.
1671293
the keyboard hooked up to my tablet very easily. i really liked it for the short time i was able to use it. my tablet will not take a charge, they think i received a bad charger and so i am impatiently waiting for one to be shipped. sorry i can't give you more input. good luck, linda