Hi - I just had this model delivered, plugged it in, and it does not work. Cycled "reset button" on plug - nothing. Any thoughts? thanks
442274
Call the warranty company in your area. We had problems too, the Jets didn't operate fully.let amazon know too.They can maybe help you out financially on fixing it.
435745
Left mine playing its games until it was "Dead" flat.Rapid charged it via usb until it said it was full and then reset the time and date.Its behaved perfectly since!!!Odd but it seems to have worked!Good luck to all :0)
864213
Have you turned it off and let it for 20 minutes and turned it back on to reset it? If that doesn't work, please check your owners manual and call them . You may have a defective unit.
645719
I wish I new more about them and could help u. Mine starts funny when I plug it in and then when I push the button twice it sets it to the setting I like. Maybe u got a bad one. Mine has worked well. Good luck
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1690492
I'd send it back. I've never had any trouble with the one I bought. Worked perfectly then and still does now.
1111814
Try holding down the reset button for 5 seconds (I believe it has one) with the unit plugged in and while unplugged.
2024911
Mine has the same. E R. It won't turn on if I unplug and replug. Had it 2 yrs maybe. Will call manufacturer.
764020
have you tried resetting it? This happened to me and I pushed the reset button and it started working again. I cannot remember for sure where the reset button is exactly but I know it is in the instructions.
768830
Sorry you are having trouble with yours, I've had mine for a while already and have not had any problems I would try unplugging it and wait 30 seconds and plug back in and try it again. Or return for replacement or refund.
150062
I had that problem once. There is a reset button to push. When I did that it powered back on and I haven't had the issue since.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
771010
I bought mine in February, had the same problem and called. Customer service was great. I received a new one not long after I called. I would recommend hitting the reset button and if that doesn't work, call Customer service.
822263
That was one of my concerns too. I just unplug it. There is no indication in the book. I've tried holding down the reset button. Doesn't work.
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!
942472
I had the same issue until I realized the unit had to be plugged into a power source via the USB in order to work. Mine has worked great ever since. Have you tried that?