I can't get the lighter pink rubber part to stick to the clear part of the contraption. Any help? No instructions in english.
454844
Return the whole thing the attachment on mine melted the clear plastic part fell to the floor and shattered I got one ugly curl out of it.
1958471
I'm having the same issue. I put a small paperclip in and it goes in, but there doesn't seem to be anything to push against.
3532
I get the same "slop". Barely moves a fraction of a millimeter but enough to be annoying. It appears that many have this problem when I do a search. Seems many are coming up with clever ways to fix this...many are adding a thin piece of rubber to tighten everything up.
810857
I was having this issue too. I thought I had a defective piece and was about to send it back, but thought I'd call the company first. I got through to a rep almost immediately and she made me do the same thing I was doing before but somehow it worked. To summarize: 1. Push the green cartridge away from the top, towards the cup. 2. Hold the bottom part on the floor, line the top with the bottom and push the top part in really, really hard. If you are able to pull them apart with your hands, then it's not hard enough. I really had to use my full body weight to push it in. 3. Slide the green cartridge into the joint and you are good to go. The rep told me that normally you don't need to use that much force, but with some of the pieces, the assembly is not perfect and needs a lot of force. Hope that helps.
2110406
Hi John, I'm the original poster, who bought it for my 92-year-old Dad! Hahahaha. Anyway, I finally did get the stand to work. It required a little maneuver: try gently pulling the stand out and then jiggling it a little. It seemed to pop into an adjustment mode that allowed me to easily close it up. Each time I did it, though, I had to jiggle and play with it a little bit til I finally got the hang of it. Hope this works.
193307
Hi, I am able to extend the machine fully by pulling the short knob out, but the seat won't slide. What am I missing here ?
1335904
It took me one or two tries....undo it and set that side first and push down fairly hard. only when you feel it "click" (and it's subtle) should you move on to the other side. If this doesn't work, definitely let them know and get another one, since once I got my on, it has stayed on beautifully. I remember though that there was a moment or two when I thought one side might not snap, but it did.
1636512
It's probably just stuck. Pull the round knob gently and it should come loose and work fine.
1259243
There should be a rectangle about a cm long between the two plastic cases where they meet on the side. Try to unhook all the latches by pulling on that first then going all around the edges doing the same. The rubber underneath should come off easy once the plastic is off.
723576
l put Vasaline on cone end to make it slide on. easier to point where you twist it to lock in place. Regards, Don&#9786;.
700032
hold the silver rim (near the top) and turn to the right (clockwise) and lift off. it's kind of counter-intuitive since the tendency is to turn it in the other direction. I had trouble too.
1571163
Hey Book Buyer...Which Rubber ring are you talking about...on the Plastic mouth piece? You may have it upside down. Make sure you put the Flat side against the mouthpiece and make sure its fully seated against the mouthpiece.
1895279
I struggled with it too (all pieces are heavy). My solution was, instead of trying to screw the poll in, I kept the poll steady and span the marble base the opposite way which snapped on pretty easy. Getting help from someone else should make it easier too. Hope this helps.
494286
Hi Doris. Its a lil tricky but I use my palm to slide the little panel on the front bottom, down. Or you can try using both thumbs. Good luck.
1846952
It was rubbery not sticky. I don't know what you need to do. May be it is defect. You may need to call customer service.
21219
Slide the colored part forward and then lift up. I couldn't get it either! Then my fiance did it first try
448993
You have to put the rubber case on first. Then put the hard case on. Its the only way it works.