How do you get rid of the laquer? It can't be safe to cook with.
465423
It came with instructions to boil water in it, and then immediately dump the boiling water and scrub the wok vigorously with that metal scrappy thingy. Basically I'm pretty sure that the lacquer comes off at boiling temperatures. I just had to repeat that a few times. It comes with instructions on how to remove the lacquer and on how to season it. It's been around 3 months or so that I've been using this. Nothing to complain about except that the bamboo handle feels loose.
465424
Boil water in it (the lacquer should turn a white-ish color when it's ready), scrub the lacquer out, then season the wok.
465425
It should be part of seasoning process. Please go to YouTube to watch some videos which will tell you the seasoning process.
465426
I could not get rid of the laquer therefore, I got rid of it. You cannot get rid off it
465427
It came with instructions to boil water in it, and then immediately dump the boiling water and scrub the wok vigorously with that metal scrappy thingy. Basically I'm pretty sure that the lacquer comes off at boiling temperatures.I just had to repeat that a few times.It comes with instructions on how to remove the lacquer and on how to season it.It's been around 3 months or so that I've been using this. Nothing to complain about except that the bamboo handle feels loose.
1570063
Linda, I really don't know what to tell you but why not try a little olive oil and twist and turn and pull. I know that sounds stupid. I can tell you that I always leave the top off a little to make it easier for when I do need the pepper!! Hope you get the base off so you can enjoy it. I really love mine and it makes a great conversation piece in my kitchen!! Lori
453522
I had the same problem. tried cleaning, and using it. The bad smell and taste never went away. So i sent it back. I agree smells like burning plastic.
1061925
I had the same problem..will never buy it again. Had to cut the container with a knife to get it out.
1032717
IF let's off a fair amount of smoke. I was not very happy, and would net rocommend. For me, the problem I had was it got too hot, even on the lowest of settings for my gas burner. Also, it's impossible to clean, without scraping of the coating. the last time I used it was to sear tuna. I let it sit for a day and scrubbed very hard to remove the residue. I used a sponge,then a soappad, becasue the sponge did nothing for the black residue ledt behind. I scrubbed so hard some of the costing rubbed off, and there is still residue left? Hope you have better luck and this was helpful
1444457
Scrape it off with your fingernail or you can use some soft scrub & water. Has worked for me.
126635
Water and butcher block are not good friends. Try using a cut piece of lemon on the worst of the stains and let it sit there at least over night. It sometimes works.
1085281
If you want to get get rid of it, 220 volts will electrocute it. Or you could try lethal injection or poison gas.
723278
wipe out the bits with stiff brush or other similar thing. paper towel for excess oil. the oil can stay on the grill a long time without harm to the next batch.My unit died and I threw it away. Not well made inside I guess.
433526
If its something stuck on I will scrub with a scouring pad or heat it up with some water in it and it'll come off. Then once dry oil it up and I store it in my stove.
199393
Your not going to clean this properly, just clean it as best you can with hot water and alcohol, use it for a length of time & replace.
1688149
No laquer or any kind of protection inside the bowl... I washed it with warm water and soap before the first use. It has a "dull, raw" interior. The exterior is polished copper, VERY easy to leave fingerprints on it ;)
705359
I do not think that there is anything you can do but replace it; however, our house cleaner pointed out that the element is very close to the surface where it connects and she suggested propping up the element so the distance is greater because anything that connects the element to the inside of the stove will burn off the end of the element.
800910
Just rinse with A LOT of water. Or you can simmer your piece in a pan on the stove, if it's small enough.
1309064
Just use an SOS pad or a cleanser such as Comet. I have burned things in the past and have found they release really well if you boil water in the same pan and then gently pry up the burned stuff with a Teflon utencil.
1830940
Hey Doc - BKF will effectively remove that iridescent patina that is sometimes left by gas heat or evaporated water. I just add a tiny bit of water and BKF, and scrub the pot/pan down with a nylon brush. It comes out almost immediately. Make sure you scrub it down with some soapy water to get rid of the BKF, as you don't want your future meal to have BKF residue! After this, wipe it all down with a cheesecloth or paper towel. Your stainless cookware will look brand spanking new. By the way - don't let cooking residue sit in the cookware for too long after cooking to prevent it from sticking. If you're diligent about cleaning right away - it'll make your life super easy. If you get a bit of food stuck to the pan - I leave the pan soaking with warm water, dish soap, and a bit of BKF. Come back in 30-45 mins - and it's all gone with a light scrub. For particularly resilient stuck-on residues, repeat this multiple times - it will eventually work. Stainless is just worlds better than nonstick. But you have to learn to work with it. Learn it well - and the cookware will reward you with amazing food. Hope this helps!
2038385
This stuff is awful and explodes!! We got it of by scrubbing with a wash cloth and hot water. Good luck!!!