Hi... Is this canon a US product and not gray market? I mean will there be USA warranty for repairs and warranty replacements?
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This DSLR Camera is eligible for the Canon 12 months manufacturer warranty.
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Canon usually has a one year manufacturers warranty on its products. This camera is amazing. Dslr quality pics. On my website I have some samples of my eos pics in my photo section. Unitymike.com
88864
This happen to me and after I shipped it to the Canon Factory they told me that I apparently "hit my camera against something" and that made it look like that. After the quoted the repair that it was US$116.00 I decided not to do it and get it repair on my own country 'cause it could be cheaper; but the good news after all of this is that after I got it back it was fixed "apparently when they open it up to check it they did something that fixed it without knowing"So I guess they did the job they were supposed to.
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Mine also came in a white box but the box was labeled grey market and no warranty card was enclosed. It was purchased direct from Amazon. I called Canon and was told they will not provide any warranty for a grey market lens.
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There are Canon 1DX's out there without USA warranties, so make sure it says so if you live in the USA, not Canada and not the Grey Market. You can look at Adorama & B & H Photo's web sites to see Grey Market Lenses and USA products. The warranty is to protect you the consumer, which you register after purchasing, so if you have to return or service the product, a Canon Authorized Dealer will exchange it or send back into one of Canon Service Centers in the USA under USA warranty.
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Yes, it's the same warranty you would get if you bought it in a physical store. Once registered Canon offers a few "perks" (photo storage,etc) if you are interested.
1730489
US warranty only.. if you live elsewhere I'm sorry to say buy it were you live...you can always bring it back to the US to get it fixed if you pass through often... Its a good camera...good luck
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Michael, The one I got a few months back is the US warranty version. I have purchased quite a few Canon lenses on Amazon and they have all be US versions.
26400
It is gray market and you are not able to get a warranty in the US. I sent an email to Circuit Street (the seller) to confirm and they verified it is an import. Unfortunately for me I had purchased already since I saw zero mention of that in the actual listing, whereas every other gray market/import listing on Amazon calls that out. Incredibly deceptive, and now I need to wait 1-2 weeks while Amazon processes my cancelled order and gives me my Amazon credit back before I can go and purchase a legit lens from another seller.
88867
what I recommend is the following, send it to the canon factory because even if the warranty expired they can fix it and charge you. When they get you the estimate refuse to get it repair and ask them to send it back to you...the best that could happen is that they get it fixed without knowing like they did with mine.Didn't have to pay one penny.
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Hello, I cant speak for every seller, but I can assure you that we (Murphy's Camera) are an authorized Canon USA dealer. All of our Canon items are genuine USA products and include the full USA warranty. We never have, and never will, sell grey market products. Not all Amazon merchants are Authorized Canon dealers. You can check a full list of all Canon USA authorized dealers by downloading this list from Canon: www.usa.canon.com/app/pdf/dealer/CanonAuthorizedDealers.pdf‎
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Gray Market products are not covered by US warranties. You would have to ship the Gray market product out of the country for warranty repairs.
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I bought one with US warranty. I do not know if a gray market lens is available with international warranty. Check at large camera store web sites (like Adorama or B&H).
734717
i seriously doubt there is any warranty protection. the bigger issue is dropping it in the ocean, it doesn't float.you can access all of the buttons so long as you have the exact camera specified...a lot of the cases are similar for similar cameras but don't work 100%, so you have to sure you get the right one for you canon model.
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Greetings,Yes, we are a Canon Authorized Dealer and Therefore any item you buy from us will automatically come with USA and Canada 1 year limited warranty. Please note, we only sell new items not refurbished. Since you ask us about refurbished policy for this item I think it will be a wise idea to Call Canon. If you buy a refurbished Item directly from Canon you will still have the one year warranty with the company. However, we are not sure about other sellers.Attached we include a Canon Phone Number: 1-800-385-2155. Please do not hesitate in contacting us if you have further questions.Best,H and B Digital Team Greetings,Yes, we are a Canon Authorized Dealer and Therefore any item you buy from us will automatically come with USA and Canada 1 year limited warranty. Please note, we only sell new items not refurbished. Since you ask us about refurbished policy for this item I think it will be a wise idea to Call Canon. If you buy a refurbished Item directly from Canon you will still have the one year warranty with the company. However, we are not sure about other sellers.Attached we include a Canon Phone Number: 1-800-385-2155. Please do not hesitate in contacting us if you have further... » Read More Greetings,Yes, we are a Canon Authorized Dealer and Therefore any item you buy from us will automatically come with USA and Canada 1 year limited warranty. Please note, we only sell new items not refurbished. Since you ask us about refurbished policy for this item I think it will be a wise idea to Call Canon. If you buy a refurbished Item directly from Canon you will still have the one year warranty with the company. However, we are not sure about other sellers.Attached we include a Canon Phone Number: 1-800-385-2155. Please do not hesitate in contacting us if you have further questions.Best,H and B Digital Team « Show Less
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Often you will see (import) or (Grey Market). What this means is that while the product is still made by Canon, it was not intended for sale in the U.S market and will not be covered by Canon's U.S.A. warranty.
33266
The lens I got from "Another Deal Site" was Gray Market as confirmed by Tamron-usa customer service. It has no warranty and Tamron-usa will not repair it. So, buy at your own risk. I have also talked to Amazon Customer service and they are looking into it. This lens sells for $749 on B&H; (US warranty) so you have to decide if the warranty and support is worth the extra $180.