Can the Jackery battery drain even if it's not attached to the phone(and presumably not powered on)? Mine is dying before my phone is fully charged.
476927
I dont know. Mine is working fine. I would suggest that you disconnect the battery from the phone (if you have not done allready. ) and try charging it separaty to varify that the phone is not causing the dis charge. The next thing us to call the manufacturer to get help or to replace.
1525386
By all means you should. I was stuck yesterday (my car battery died) in 12 degree weather and had to keep in contact with AAA via my cell phone. I waited 3 hours and if it had not been for my backup battery, my phone would have died also. The backup battery gave me 75% phone charge which lasted me way past 5 hours of use.
1095215
I leave mine plugged in all the time. Just struggling with getting it to connect. Thinking my phone may be too old. Hope my new phone does better.
2170086
Yes, mine is not plugged in except for the LED. I love the phone, for the money, probably the best out there.
612381
My phone is no longer charging completely. ... i believe it comes with 2 different types of batteries? Whichnshould i change? I'm in love with this phone which I've had for a year this month, but now i cant go anywhere with it bc the battery is never charged. Thanks for your help!
249316
I am afraid I dont know. For me, once the battery was dead, it was dead. No amount of charging seemed to help.
111207
I very seldom use my phone too- and if you leave it on... the battery will still run down. Probably at least every 3rd day you will have to recharge it. Seems to use more also if you use the vibration. At least that is my experience.
1499622
You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to be on the safe side.Hope that helps. You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to... » Read More You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to be on the safe side.Hope that helps. « Show Less
575832
Yeah, mine will get stuck and become unresponsive at the unlock screen and you have to hold the power button to force a power down. Sometimes it won't start up again if the battery has completely drained *even after it is recharged*. When this happens, I have to connect the power cord, hold the power button, wait a few seconds, then it will boot and I can disconnect the cord and see 100% battery. This actually happened right out of the box after charging for 6 hours too. For the most part it is pretty slick though. I can't if there's an easy way to close "background apps" or not though.
962319
I leave the case on. I let it keep the phone charged until the case drains. This means it's going through a full power cycle.
68183
I would typically plug it in when the battery died. I would just plug the charger directly to the phone or to my rapid-charge car charger - while still in the phone. One thing I should point out though. About one month after the warranty expired, the battery bloated up. I had to replace it with a zero lemon battery. I've had the new battery about 3 months and so far it is working flawless.
1569174
I don't remember exactly what the Jackery instructions said, but I can summarize and add a few cents worth. It is not recommended to charge the Jackery and charge your device with the Jackery at the same time simply due to the fact that the Jackery or any other device in it's class cannot receive a full charge while at the same time provide power to charge your phone. If you are charging the Jackery, charge your phone or other device at the same time using it's own charge cables. Then you will have a fully charged Jackery when you are away from other charging facilities for your device.
1350341
I haven't used it yet, but I did notice when I put the phones on the upright, it clicked into a contact there. I just looked at it again, and I feel sure it stays recharged that way until the inevitable day the battery dies. I keep it plugged in, of course, from the base of the upright holder.Hope that helps.
1185502
I haven't experienced that. But if the battery is not fully charged it will not last long.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1282399
No. Either leave Unu on all the time or turn Unu on when you need to charge.That is what I did. Just used it like a charger. Turned it on around 30-35%. Phone will die if Unu is off.
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.