Smoking box: Anybody else experienced same on unit??
471923
Our system just started smoking this weekend. We've had it less than a month so we're going to return it to BB tomorrow. Did you have any problems with the return process?
2072085
Same with mine, unless it is a sunny day. I've used towels over the top where there are gaps between the smoker and lid. That helps some, also.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
337494
I put 1/2 new litter, and 1/2 old litter in the unit and didn't plug it in the first time. Nitro hasn't had any freight about it, he's just a kitten.... SorryPS: I love love love the unit! It's awesome
1818602
after mine was exchanged I have not had one issue at all. It kept clicking as it attempted to light. I won't go anywhere without this unit. Works great since the exchange.
1166879
I can't say , the one I purchased fried right out the box iand filled my living room with smoke ....
1280477
I had no trouble with smoking and strong smells. Did you take the plastic prongs off of the plug???? I used it Xmas eve, I have two of them, one for keeping a pasta dish warm and the other to saute seafood and had no unexpected results. I think they are great.
2268562
I've never experienced that before! :-o That sounds disgusting! I've ordered it online and bought it from Traders here in CO and fortunately did not have that experience! So sorry, AG!!
1516462
Good question. I E- mailed Emson twice and have had no response. I called customer service twice to ask about problems with my smoker and still have no response. Might want to re consider purchase.
1060626
Hi Ibought this productce for Christmas I have sent a couple emails saying it dosnt work an first when turned on it smelt like smoke an its going to cost me $55 to send back .I have asked if any other way I can get refund as postage back to USA to dear.
1882893
Doesn't matter. Unit crapped out within 6 months. Trying to figure out how to convert it to a smoker :-)
1896253
I suspect there may be a problem with the t-stat or a loose connection in the wiring at the t-stat. It is supposed to handle 3000w @ 240v. They do get warm while in service but I've never had one smoke. I do not have that much load on any of my units but I do have a programable model with 3000w load with no problem. I had two t-stats stacked one above the other and that didn't work because the lower unit gave off enough heat to affect the upper. I relocated one and everything is now find.
551506
Same problem here. I had it happen with two of the units over a 4 year period. Not going to fool me again.
757853
Not something I had happen; follow the instructions to season it- should help. Burned clean and left very little behind besides the normal effects of being a smoke box- some discoloration on the walls etc but thats what I'd expect
723202
Mine had the same thing, I'm concerned so stopped using the product till I get an answer. Anyone else happen to?
380661
Call customer support, the same thing happened to me and my box was fried I had to get a new one they replace it for free and it's shipping. They have a lifetime warranty on them. Take about an hour to get a hold of them but it is worth it their base in Illinois and are very helpful.
1957716
It has happened to me twice. Luckily I was able to dig it out. You have to be careful. I love the unit though...it is well worth it.