I am trying to get this to work properly with my Canon M mirrorless.Getting a lot of background hissing noise; any ideas?
471015
That is noise from the Canon M. I have the same problem. It sounds a lot better on records with less internal noise.
471016
Turn off auto gain and manually set the gain somewhere near half way or lower so as to not overdrive the sound and introduce the unwanted hiss.
684527
at the default settings of both the camera(t3i) and the Rode VideoMic. i have no hissing noise when its uploaded onto a Computer. when playing back on the Camera it self i do notice such noise. but in the final product. all is well
480386
Haven't had any problems with my unit. Maybe going over the instructions again, making sure you have the correct model for your camera, batteries are good, and making sure cords are fully inserted would help. Also you could look at the reviews to see comments made that may help you.
62069
I've never noticed mine to make any noise at all. When I checked again just now, I put my ear right up to the camera and could barely hear a little hum.
722490
No, it's not normal, it should work. Has you checked the firmware versions in camera and lens?
638162
I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds... » Read More I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! « Show Less
68440
I've been using the camera for about 3 months or so and was hesitant about using the auto focus/auto exposure because my last Canon video camera not only made noise, but it continuously unfocused and refocused throughout recording. I switched to all auto mode just to "see" how bad it was and haven't gone back since. I use Premiere Pro editing software and the audio is clean (we run a small soundboard and there's a tiny bit of hiss from there that the denoiser filter removes completely). But we hear no camera noises at all.
1157232
Hey, I got mine in Japan like 5 months ago and i never noticed anything wrong with it, but I just noticed a hissing sound that its making, so i shook it and i also noticed that I shake it it does rattle a little, like most of the stuff inside (or maybe at least the lens) has a little wiggle room. It still seems to be working fine, and still takes good photos.
264959
I haven't seen that happen at the start of a shoot, however, I've seen it with a busy natural background and people in the foreground. Sometimes the zoom gets antsy and refocuses. I've learned to shut down the autofocus to take care of that problem. One thing I did notice, however, is that the zoom aprature is a bit noisy and can be picked up in quiet environments very audibly. That drives me crazy, so I went w an external low-pass mic to solve that issue. Beautiful camera, though.
741422
Hi, I don't have advice- but have the same problem! I'm frustrated that I purchased this camera and now can probably not return it!!! Good luck!! let me know if you find any tricks to get better pictures.
1019332
Jenna, I do not have this issue. There is a slight noise while focusing but not a loud noise. Possibly take to a local camera store to checkout? Good luck. Rich.
748167
Gerald, did you ever get this issue solved for your camera? My niece just got one from a friend and she's having the same problem! HELP!
360156
Yes, same result here. Really unhappy as the noise was unacceptable when used with my Cannon Rebel T2i
744608
I had the same problem with a different camera. It turned out to be a bad USB cable. Try a different cable.
90043
Yes!!! I have this problem as well! It's so upsetting because this is supposed to be a high quality camera. And I don't feel like spending $500 for a second camera. Have you found the solution for this? If you look at my YouTube channel: APurposeDeep, you can see that my first 2 videos were recorded with it and the quality is very poor :(
899689
I do not have this problem. I used it with my Nikon 800D and no any static. If you suspect any manufacturing trouble, you can always return it for a change and try a new one out.
436861
Thankyou! I haven't used my camera in several months because of this same problem. I followed your suggestions. It took a few tries, but it is now working!! Just in time for Christmas!