Hi. We purchased this monitor for our baby in Feb 2013 and now the handheld wont start beyond the hello screen. What is the length of warranty? Thanks
454805
This happened to us too. Warranty is only good for a year. But unplugging the camera and plugging it back in seem to fix the issue for us.
35566
BEFORE YOU BUY: Just know that this monitor will not be covered under Dell Warranty. The only warranty you get is 30 days return/refund from Amazon.com. Take this into consideration when buying this monitor. I should have pricematched with Dell had I known. Now the price has changed and it is just too much of a hassle to do refund. I will just monitor for dead pixel for the next 30 days. If everything is good, then I will keep it. If not, then I will return it for a full refund.
900262
It's limited. Mine did never work. When I asked for a warranty they said to attend but in a second mail they asked me to request Amazon the warranty. Unfortunately by that time the warranty period with Amazon had already passed. With no remedy my monitor had to be sent to the trash.
182364
You should check directly with the seller on the lenght of the warranty, but I installed this LCD and warned my grandaughter that this was it; be careful.
640817
It was supposed to have a year-long warranty, which HP wriggled out of honouring one month after I had purchased it. The monitor went dead, so HP arranged to have it picked up by UPS and delivered to their service center. After another month of waiting after I sent it back to them, and still no word about the status of the problem, I called Hewlett Packard, at which time they informed me that the screen had been damaged, probably due to a drop, and that was not covered under the warranty. I would have to pay them hundreds of dollars to get it repaired. I opted not to give them any more of my money. It was supposed to have a year-long warranty, which HP wriggled out of honouring one month after I had purchased it. The monitor went dead, so HP arranged to have it picked up by UPS and delivered to their service center. After another month of waiting after I sent it back to them, and still no word about the status of the problem, I called Hewlett Packard, at which time they informed me that the screen had been damaged, probably due to a drop, and that was not covered under the warranty. I would have to pay them hundreds of dollars to get it repaired. I opted not to give them any more of... » Read More It was supposed to have a year-long warranty, which HP wriggled out of honouring one month after I had purchased it. The monitor went dead, so HP arranged to have it picked up by UPS and delivered to their service center. After another month of waiting after I sent it back to them, and still no word about the status of the problem, I called Hewlett Packard, at which time they informed me that the screen had been damaged, probably due to a drop, and that was not covered under the warranty. I would have to pay them hundreds of dollars to get it repaired. I opted not to give them any more of my money. « Show Less
791982
I am so sorry Cynthia,i can't help you because i bought rhis for my son and he has been very disappointed also. He said he has to run it all night to keep it working. He has a newborn and wanted to monitor his daughter as needed but the screen keeps going black. Im embarrassed to have bought it even though my son is pretty tech savvy, i think he's embarrassed also. So sorry again. I will forward your problem to him and see what suggestions he has. Talk soon. Mary
902940
I know that Amazon carries a 30 day warranty, should it become defective in that time frame. Otherwise with ViewOne Tech. whom I got my screen through from Amazon ViewOne tech filled it. They are awesome, they will take care of you up to 6 months after you bought the screen, if it should die during that time. As long as it is not your fault that it malfunctioned. They are an incredible company to get product through, and they stand by there product. Pamela
879126
I have mine for about a little under a year and have had no issues with it...until today - I noticed that I do in fact have a dead pixel. I will be sending this product back and this will be my 3rd monitor from them.
1950943
Believe there is a 30 day return with amazon and 3 year warrenty with Asus. I had dead pixels with my monitor when i first got it. Contacted amazon and it was replaced within 2 days. I would reccomend this monitor and size. For me i just wish i went bigger but not regretting purchase.
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
1372025
Thanks for the info - unfortunately, and go figure - our very expensive and only 3 y/o plasma tv just died. Fortunately, we bought the extended warranty but still have no tv. Hopefully this will be resolved in the very near future - keep me posted for any other deals.
1148549
I'm not seeing any warranty , The computer have a problem once ina while the screen blackout. going to put a complaint to the provider.
1244804
I bought the 60" version (P60U50). I did not buy an extended warranty as I'm not a believer in them as my thinking has been if something is going to go wrong, it will happen almost immediately.
905311
To be honest I didnt even look at the warranty before I bought it. I have had several computers and all have lasted past the original warranty before any problems arose. I searched Dell on this laptop and it told me I that its in warranty until 12-31-2014 and if I renew it before then it will continue on. As far as a user manual goes, I believe it had a basic tutorial at the beginning but I skipped over it. Sorry I could not be of more help.
1491176
Liz from April 30, 2014 is SPOT ON... Cannot thank you enough!! Our monitor sat here for a few months while I searched for help..... On a lark I googled "Samsung baby monitor stuck on out of range".... And there you were! THANK YOU THANK YOU!! :-). Grateful Grandma
2263343
I have owned the PW=E550 for ten years and only now are is the display screen beginning to scrapple. I am planning to buy another asap, but Obama care is putting a kink in my plans. Despite it all I will have one and it will come from Amazon.
513957
Contact the manufacturer about the warranty status, and request help to identify this problem. The display may be defective and have to be replaced