I received my travel wand today. It is working. But I have a concern, it rattles. It sounds like something is rolling around inside. Does anyone else experienced this?
473762
They all rattle. It is part of the safety mechanism that keeps it from showing UV light when it is turned on its back.
473763
There is an automatic turn-off switch inside the wand. It is there so you don't try and look at the light which is very harmful. As long as the wand is pointed downward the light will work but when you tilt it too far the light will go off. The rattling is that safety switch.
44696
Not the one I received. However, there are other sellers on Amazon. I just got one that I was not impressed by because the box nor the wand itself was seal and the product looked used. I sent it back and there was no question regarding my refund. Amazon is really good about returns. Hope this helps.
860074
I would recommend amazon because of the better shipping, but my sonic did come with a defect thankfully thought the people at the wand company fixed it for me so if it happens to you just message them.Hope this helped!
1400468
Mine does. I think I must be the only one. It doesn't rattle but water collects in a little hole under the lid handle. Every time I clean it, I have to unscrew the handle to remove the water. I had to order a replacement lid. Hope this one is not defective.
1166312
I get a little rattle sometimes. It doesn't seem to be bad or last long. Hope it's alright!
840228
Mine vibrates also, I think when it was built it wasn't balanced. I still use it every chance I get. My grandkids love it. But it does shake a lot when it is working. I can't put anything on the tray because it falls to the floor. When this one dies, I will buy another one, probably not the same brand.
1335471
The one I had (and returned) did not rattle at all. I suspect yours is defective. One comment not picked up by the "Reviews" is that it's not easy/quick to release it from the window compared to the redline because of the position of the release button. Lot of deign/eng flaws.
600875
No it's not it's not suppose to rattle you should contact amazon and return it
2130228
If you have the tank seated, so it clicks in and feels secure, then I suggest contacting the manufacturer. Also, something to look out for, the wand connector is plastic and deteriorates over time. Mine broke a few months out of the warranty period and it cannot be replaced. I didn't move it back and forth very much; perhaps I should have.
1054250
No, it should never rattle! I think it depends as to whether you can hear a SMALL background whine or not. Mine is fine on the low speed, but has a very high-pitched background whine on the high speed. My husband can't hear it, but I can't stand it! Is yours still under warranty? Sounds like they should exchange it.
1756579
I was just googling the same thing.. Haha.. My detachment rattles as well.. Is this normal
892332
You may want to thinnk about returning it. Mine is about a year old and is totally solid. Never heard a rattling noise.
387303
I went over and put my finger on the side of the round portion and it did not appear to be spinning. It's just vibrating and the lower section also just vibrates back and forth but its supposed to. I do not know that they claimed the top was supposed to spin, it's been too long since I bought it and no longer have the packaging. Whichever the case is, it still works better than a manual toothbrush ;-) I was going to buy some more heads, but they were out of stock when I tried on Amazon and unfortunately I do not get around well and lack transportation so I don't get to Walmart, which is where I go to buy most household goods, more than a couple times a year. Sorry I cannot give you more info. But if you go to the oral-b web official web site you can ask them and they'll most likely answer as they answered my questions when I was considering buying it initially.
620744
I have two of these and there is a bit of play in the button. My guess is that the internal mechanism is all plastic and there is some looseness in the tolerances. However that rattle... not so much normal.
658527
I have only tested a couple of the wands and not REALLY used it. I just know that the more narrow the tip, the more concentrated the power, and that it has a knob to turn it up. I barely touched one of the wands on my face at the lowest setting, and it shocked me. I wasn't too crazy about that, so I haven't done much with it yet. All I can say is make sure the wand is pushed in the whole way and if that still doesn't work for you, I would return it. If you are interested in mine, maybe we can work out a good deal.
1874071
The first one i bought had a loud vibration like metal vibrating in the lid. I Returned it and the second one is quiet. You are going to hear the fan running if you are in the same room but nothing annoying. I use it 2 or 3 times a week and it works great
1777504
Hey Chris,This is a real stumper.....I had this thought when I remembered setting up the other day. Were the wands inserted all the way in? I noticed that at first they hung up part of the way in and I had to find the sweet spot to get them to seat properly. Also were the white baffles on top level? I had to really push mine down to get them even.Keep us posted.....