where I can get the parts for this projector? wear it for a year and worked fine, but suddenly low luminosity. I think that is the lamp led. where I c
445785
I was told to send it to the manufacturer. My sound stopped working. I was using an HDMI connection to my projector from my surround sound. I think the hdmi board fizzled out on me.
155123
I'm not sure. I'd check lutrons website. I've always found their wedsite very helpful. Or call customer service!
70485
Patricia - I suggest going to Home Depot. I've noted that they have the same light on display, so one of the sales reps could potentially help you with replacements.
338300
My light did the same thing. I unscrewed the head with the LEDs from the body where the batteries are. I was checking for lose or burnt pieces. After I put it back together it started working and has worked fine ever since. I believe the lights worst problem is little to no quality control at the manufacturer.
1715270
N. Ibrahim, did you find your replacement parts? I broke on of my "white toggle pieces" and couldn't find it at Lutron.com
581944
All of my searches went back to Amazon.com. Most likely an infrared bulb out... should last 3+ years. Good Luck
589046
It comes with its own projector lamp and housing. If you need to replace it, search for ViewSonic PJD6211 replacement bulb. They are about $75-$100 depending on your source.
1282702
Sorry for hearing of this problem. As you knew, your satisfaction is guaranteed and your lamp is covered under 2 year warranty for manufacturer's defect. Please do not hesitate to contact Softech customer service center @ 800 342 2704 FREE or info@softechled.com. We will resolve all of your concerns and issues.Thanks,Customer service / Softech LED
309446
Unfortunately, I'm afraid I can't be much help. I looked around on the web and didn't see parts for this lamp listed anywhere. You could try to contact the company, but I found three different addresses and some people's comments that their website doesn't work. Indeed, I couldn't find a working website for them. Here are the addresses and phone numbers I found. You could give them a try: Normande Lighting LLC (253) 893-7007 normandelighting.com 18862 72nd Ave S, Kent, WA 98032 Normande Lighting LLC 900 4th Ave Seattle, WA 98164-1008 Phone: 206-957-6212 Normande Lighting LLC 18437 Cascade Avenue S Tukwila, WA 98188 Phone: (253) 893-7023 Good luck! SW
1372775
You can get a replacement LED on Amazon.com. If you take apart the lamp, you will find that it needs to be soldiered... (also, unsoldier the non-working LED. Are you sure it's the LED and not the transformer?
384417
No.but you don't have to worry about that.the LED will far outlive the projector.at 20k hours, you can use it anywhere from 4 to 10 years.
2081399
Try this link http://www.myprojectorlamps.com/projector-lamps/Epson/Powerlite%2083!@.html?gclid=CKv0xOPgtbwCFedAMgodyncAJw
863666
The projector lamp needs to be replaced. I suggest you replace it with a SONY lamp-- generic lamps which cost considerably less DO NOT last. A generic bulb we purchased lasted 90 days. --an original SONY lamp last in excess of 3 years.
1485552
I have called LED Wolesalers and talked to the guy's there, They are very helpful. Any question that you have they can answer.
630389
They would have to have some type of ballast system to power the light. I would just replace the entire unit. There cheap. Mine seem to last about 3 years but i only run it on the weekends. I want to update to an LED in the future. Good Luck.
965300
Unfortunately, this is not uncommon with DLP technology (a white and black dot "rash" that gets worse over time). Ours did the same after a year of use and I have seen this many times at work even with regular sized, more expensive projectors. It is never worth repairing due to cost but hopefully you are still under warranty and they would replace it if you have owned it only a short time (since you have only used it 20 hours). Worth checking with the company. I contacted them but we were out of warranty already. We went with a bigger but still very portable LED projector when replacing. Good luck and I hope it works out. Unfortunately, this is not uncommon with DLP technology (a white and black dot "rash" that gets worse over time). Ours did the same after a year of use and I have seen this many times at work even with regular sized, more expensive projectors. It is never worth repairing due to cost but hopefully you are still under warranty and they would replace it if you have owned it only a short time (since you have only used it 20 hours). Worth checking with the company. I contacted them but we were out of warranty already. We went with a bigger but still very portable LED projector when... » Read More Unfortunately, this is not uncommon with DLP technology (a white and black dot "rash" that gets worse over time). Ours did the same after a year of use and I have seen this many times at work even with regular sized, more expensive projectors. It is never worth repairing due to cost but hopefully you are still under warranty and they would replace it if you have owned it only a short time (since you have only used it 20 hours). Worth checking with the company. I contacted them but we were out of warranty already. We went with a bigger but still very portable LED projector when replacing. Good luck and I hope it works out. « Show Less
369184
Leah, the lumens are 4000, and the box says the bulb is designed for an extra long life.... I don't know if you can buy a spare with the projector, sorry. :) Hope this helps. I love this projector, it's perfect for me.