How do you get this case off? I love mine but was wanting to try on a new color and it fits so snug on my phone that I'm unable to remove it.
470829
It is a little bit tight which is like a good and bad thing. But I just male sure my my hands are dry first, hold on to the top part of the case and pull the bottom piece. Once you get that off hold the bottom of ur phone & pull off the top piece it takes a little muscle lol ;-)
470830
The bottom half should come apart for removal. If needed maybe you could but a thin smooth object between the parts to help loosen the two parts. I would be very careful when doing that so not to scratch the case or the phone. I know that mine does fit snug but I am able to remove both pieces. Good luck.
470831
Simply work it back and forth with some force to remove it. It is a tight fit but will come off with some pressure and won't damage the phone.
470832
Pull the bottom down, that should work, if not I don't know what to tell ya sorry..
1165686
I tried taking it off once, was not easy so I left it on. It s a great case overall.
1077874
wow -it's hard. just broke a fingernail. Put in the charger to help with leverage, then insert a fingernail at the midpoint of the side, and gently wiggle and pry case away from phone. good luck ! I think I'll go back to my soft case.
1491564
You cant remove it with your fingernail. I've tried. I actually haven't been able to remove the case since putting it on.
1554107
I am an adult and I had the same problem that this case makes it difficult to use the on an off button. I would say your idea of removing the areas of the case covering those buttons might work. But, I have not tried this solution.
922198
No I think you could remove it pretty easily if you want to. In my experience with cases a bigger problem is finding one that will stay on tightly and not break. The plastic in the Snugg case is a bit softer and less brittle than my previous Incase. I recommend it without reservation.
1523402
Hi, the best way I found to get mine off was to lay the phone screen down on a flat surface and push down just above the spot where the two pieces of the case come together. Once you push down on there, the bottom piece should slide off easier. I hope that helps
69403
It should come off easily and with no residue. Pick a corner and peel it off slowly. If you haven't already, you might try the "case friendly" style. They're cut a little smaller so wrap around cases don't interfere.
597167
Jennifer, in what way is the case not fitting? There should only be one model for this phone. It snaps on pretty tight, but fits snugly. How is it not working for you?
166628
First step wash and dry your hands to make sure their is no oil on them and so you can get a good grip on your phone. Second step, count to three and give it a good pull! If that doesn't work I try and wiggle the phone out. I've never really had a problem getting the case off and I change my case every day. Sometimes every half a day lol hope this helps : )
1179480
You have to take the original back cover off your phone. Keep the original back cover in a safe place in case you need it in the future.
1547067
patience it isn't easy but it will come off I put one hand at right where they come a part and grip the phone on the sides and pull a part they're tight they will get looser the more you take them off but I love mine I loved it so much that I bought one extra one so if something happens I would have a back up ! Wish they had more colors!
590589
Elizabeth-I have no problems, it fits perfect. When I first put it on, in the excitement I snapped the bottom portion on backwards (hard to tell) I only noticed because I could not take off easily. I put it on right and I have not had a problem. Sorry to hear you are having trouble, because it's a great case; could the case be defective?
2052686
There is an option in settings where you have to activate it so that it locks with the case. I'm not sure which part in settings it is, I'm sorry :/ (might be in general where the auto lock option is)
1308329
I would not recommend, trying to remove the case. That is how, my old case got broken.
318961
That has happened to me a few times, though it's usually just one edge and not enough that I can't get the rest of the case off without pulling more of the battery cover with it. It's not ideal, I agree, just a downside of the snug fit. I know the instructions say to remove it starting from the bottom edges, but I've found that if you do it from the top and get one edge off without pulling the battery cover with it, and you put a finger in there and run it across toward the other top edge, it tends to come off without any issues. The top snap-in tabs that hold the battery cover on seem to hold better than the bottom ones do when taking the case on and off in my experience. That has happened to me a few times, though it's usually just one edge and not enough that I can't get the rest of the case off without pulling more of the battery cover with it. It's not ideal, I agree, just a downside of the snug fit. I know the instructions say to remove it starting from the bottom edges, but I've found that if you do it from the top and get one edge off without pulling the battery cover with it, and you put a finger in there and run it across toward the other top edge, it tends to come off without any issues. The top snap-in tabs that hold the battery cover on seem to... » Read More That has happened to me a few times, though it's usually just one edge and not enough that I can't get the rest of the case off without pulling more of the battery cover with it. It's not ideal, I agree, just a downside of the snug fit. I know the instructions say to remove it starting from the bottom edges, but I've found that if you do it from the top and get one edge off without pulling the battery cover with it, and you put a finger in there and run it across toward the other top edge, it tends to come off without any issues. The top snap-in tabs that hold the battery cover on seem to hold better than the bottom ones do when taking the case on and off in my experience. « Show Less
1631357
I also find it hard to take the case off the phone, but I think that's a good thing because I don't want the phone to accidentally come out of the case. However, I did accomplish it once by starting at the corner near the volume buttons. The case seems to be weakest there. Then I worked my way down that edge, pushing the case back as I went. (By the way, my original comment in my review was that I found it easy to remove the phone, in its case, from the holster. Some reviewers said they had trouble answering the phone because they could not pull the phone from the holster. I hope that I did not cause any confusion.)