Unwanted wheel locking makes turning difficult: Has anyone else had this problem?
866
Me too! Just had this problem...called and they were wonderful! Here is what they needed from me and voila...new wheel! :) Thank you for contacting Baby Jogger. I am sorry to hear about the issue you have experienced with the front wheel on your City Mini single stroller. In order to process a warranty claim for a replacement front wheel assembly, I will need the following information: Copy of your proof of purchase (original receipt, credit card statement, email confirmation, etc.) Serial Number and Manufacture Date (these are engraved in the vertical metal bar, above the back right wheel) US shipping address Phone number for shipping purposes Once I have received the above information, I will be able to begin processing your warranty claim. Please let me know if you have any questions or concerns. Thank you and have a great day! Just call 1800-241-1848
1993912
Dear Lakshmi,That happened to me at one point. Try checking the the small latches on the wheels. Whether they are up or down determines if the wheels are locked in place or mobile. I hope that helps.
439035
Hmmm not sure, I will try mine when I get home! Have not had an issue, mine was the wheel coming off!!
1629892
My experience has been that the surface can be somewhat bumpy, but it makes it difficult to make turns since the front wheels will lock.
472424
The front wheel does not pivot. It's not a big problem for me. I just take wider turns.
1717316
I don't know why they have the front locking wheel, my other one that wasn't a running one did that too. I'm not a runner so I wouldn't know. I've yet to use the front lock. It's more of a pain than anything else for me, mine sticks at times and doesn't smoothly swival.
1387657
You cant! my wheel is completely stuck, the only thing i can do is unscrew a punch and put it into hole facing base,pain in the....Unless there us some hidden Lock switch i am not seeing, it is totally unmovable.
1784920
I posted a more lengthy answer on a similar question in June - but basically I used Sugru to hold open the wheel locks - it's been working for about 4 months! I've tried lots of other solutions, all worked for a very short time, this seems to be really working.
670909
No, not al all . Just turn where the arrow tells you or else , it won't turn . No need to loosen or tightening anything .
2228613
sounds like the push pull thingy on the bottom needs to be reset. the part im talking about is the thing that contacts the stop ramp and stops the wheels from turning.
2157640
I have not had any issues with my wheel. I use it a lot on my Xbox and some on my pc. A few friends have had theirs since not long after release without issues. I was a bit hesitant also when I bought it but I'm glad I ordered one. Has made Forza horizons so much fun.
423540
It is not as easy as it should be. It is one of the worst middle click actions Ive ever used. I think the tilting action of the wheel makes up for this though.
159873
I had the same issue but it was an easy fix. Get the owners manual out. You have to program the steering wheel buttons yourself before they work.
758477
Turn it upside down and tap the wheels in with a hammer. They will click in, but it took me several tries. This is not the same as the locking mechanism to keep the cart from rolling.
128347
I've never encountered an issue. The response time is great and the actual wheel is smooth. You can lightly feel each movement.
1389985
I've had a little trouble with it. It seems like the front wheel just doesn't swivel like it's supposed to.
670555
We just recently purchased one and it also ticked. I took it apart and put the wheel on the opposite way. Even though the sticker clearly said the other opposite. It doesn't click, but the pedals won't stop moving. If it's not one thing, it's another.