I bought the Sacura Infrared Convection Countertop TurboFry Oven in Nov 14 2013 new. The heat quit working. Shouldn't it last longer than that?
462054
Yes, you have one year warranty, contact them from their manufacturer website and show proof of ownership. They already replaced two glass bowl for mine and they were really good about that.
462055
I had one that quit working shortly after I got it. I contacted the company and they replaced it in short order with no hassle.
462056
Ours did not last longer, talk to Amazon and get a one time exception onto the Return policy, this product is really poorly manufactured. I then bought a Breville, much more expensive, but worth every penny - delighted with it !!!
571115
I replaced 2 15 year old models in my restaurant with one new one - they have run everyday for 15 yrs! Sold them and paid for a new model - never had a problem - runs like a champ. Don't know anything about the other model in question.
1773569
Nancy, I did not get your question, but I have had this oven for over 3 years. I love it! It is the best oven I have ever had. The only thing I have found is when I clean it, the highest cleaning level is too much. I have to use the medium level of cleaning. Other than that this is the perfect oven. When I get a new stove, I will buy electrolux. I hope this helped you. Any other questions, please ask.
1591167
Mine have been in for 6 months and still working. Use some Duracells to prolong the operation of this unit. I hav e ought a few of these types and like this one the best. GOODLUCK
493929
Good morning, I have had mine for only a year and it has not had any problems. However, I had a couple of thoughts that might (or might not!) help. Have you tried a different plug in? There is a safety limit switch that will turn off the machine if it overheats that may have failed. Finally, the heating element may have failed. If you have not done so you may want to contact the people that built it - they are here in the USA so they should be available to help. Good luck, I would really miss mine! Dave
1943356
Mine smelled funny the first time or two. Be sure to move it out from any walls so it has plenty of vent room. I've had mine since Xmas and it doesn't smell anymore. I think it might have something to do with the fans because it only smelled when I used the convection oven.
2087887
I have the same oven, and the plastic dome cracked, too. This is inevitable over time. I will purchase a replacement oven with a glass bowl instead very soon. I recommend you consider buying a different brand, too.
764247
I would say this is where it begins to fail. Burned on food or use of abrasives like Barkeeper's Friend caused mine to break up more quickly. The sponge didn't really last very long.
1642041
I had the same problem and thanks to MsG and Eve, I just came back from Bed Bath and Beyond with a new toaster oven. I brought back my 2 yr old cuisinart TOB-40 (without a receipt) and they gave me a store credit. I didn't want another Cuisinart so I was able to purchase a much nicer toaster oven.
838740
Yes, I just had to call Frigidaire today on my lower oven. They set up an appointment for Saturday morning and I just have to show a copy of my invoice. I guess to prove it's within 1 year of purchase.
847765
I have had mine for 3 months, in the refrigerator and it still works great in my baking recipes. I hope this hep you.
22553
Contact Food Saver, your machine is broken. I have had several machines in the last 3 years, they are not very durable, but work great. I called them and they sent a replacement machine. Good luck.
1512115
EDITING TO SAY THAT THIS MICROWAVE COMBO OVEN HAS JUST DIED after about 3 months...DON'T BUY THIS IF YOU ARE SMART!!! I WASN'T SMART BECAUSE I SHOULD HAVE LISTENED TO THOSE PEOPLE THAT SAID THIS MICROWAVE WAS NOT GOOD!DIED...CAPUT...OVER WITH...WASTED ALMOST $300 (INCLUDING SHIPPING) BOUGHT IT ON EBAY BUT IT WAS SHIPPED FROM AMAZON.COM.My old comment was: If you use corning ware microwaveable pieces, or pyrex baking dishes or any pyrex piece, or fire king pieces, you can use these for microwave and also for the convection combo cooking as well.So you could microwave something, then brown it with the microwave/convection combo settings EDITING TO SAY THAT THIS MICROWAVE COMBO OVEN HAS JUST DIED after about 3 months...DON'T BUY THIS IF YOU ARE SMART!!! I WASN'T SMART BECAUSE I SHOULD HAVE LISTENED TO THOSE PEOPLE THAT SAID THIS MICROWAVE WAS NOT GOOD!DIED...CAPUT...OVER WITH...WASTED ALMOST $300 (INCLUDING SHIPPING) BOUGHT IT ON EBAY BUT IT WAS SHIPPED FROM AMAZON.COM.My old comment was: If you use corning ware microwaveable pieces, or pyrex baking dishes or any pyrex piece, or fire king pieces, you can use these for microwave and also for the convection combo cooking as well.So you could microwave... » Read More EDITING TO SAY THAT THIS MICROWAVE COMBO OVEN HAS JUST DIED after about 3 months...DON'T BUY THIS IF YOU ARE SMART!!! I WASN'T SMART BECAUSE I SHOULD HAVE LISTENED TO THOSE PEOPLE THAT SAID THIS MICROWAVE WAS NOT GOOD!DIED...CAPUT...OVER WITH...WASTED ALMOST $300 (INCLUDING SHIPPING) BOUGHT IT ON EBAY BUT IT WAS SHIPPED FROM AMAZON.COM.My old comment was: If you use corning ware microwaveable pieces, or pyrex baking dishes or any pyrex piece, or fire king pieces, you can use these for microwave and also for the convection combo cooking as well.So you could microwave something, then brown it with the microwave/convection combo settings « Show Less
6533
As it was past the 1-year warranty, nope. We did, however, find someone who works on small appliances and said that he's seen this issue before and could fix it. He has had it for a few weeks now... waiting on a part of some fashion that was backordered... Hoping to have it back and functional in time for the holidays!
1530728
I tried to purchase replacement parts as well, to no avail. I ended up just purchasing another entire unit which only lasted 11 months. I do not believe the product is meant to last long term. I gave up and bought a toaster/broiler oven.
331870
I never bothered checking. I had my previous infrashine for approximately 5 years when I noticed it was not heating as well as it should have. Wear & tear due to travel, dropped it a few times???? Anyhow, I agree with Rose. I luv mine!!!!And, I am hoping the one I just purchased will last for the next 5 years!
1246464
It gets very hot but i make sure there are no flammable objects nearby. I have been using the same diffuser for about 6 months and noticed it was brown inside where there are small flaps. I thought it was some of the liquid burned to the plastic. Then just last week noticed that the small flap is cracked. There are a few small flaps but i removed it from the electricity due to fear of fire. Has anyone elese seen this? Is there a shelf life for the diffuser? Do i need to buy new ones ( i have several in the house). Thanks.