I have a Xena xx15 wheel lock that won't shut off no matter what you do when it is off the bike.
455099
Maybe you need to clean up the sensor (to have a correct reflection) . also you may want to try take the key out when it is open . now you please help me how can I buy a new battery ?? I will appreciate that too.
1887367
Remove the sensor from the mount. Twist the back and there it is. There is even an arrow pointing to the lock position.
513127
Same thing happened to me and I had to take it to a bike shop. Turns out it needed a washer between the motor face and the cassette/freewheel to prevent it from locking up. The kit did not come with this washer or instructions that it needed one.
920783
I had the same problem with one of the two DC50 that i purchased last winter. It happened about the third time i used it. It would not shut off no matter what. I ended up disassembling the back of it (using a #1 phillips screwdriver), then disconnected the battery very carefully. I waited a few seconds, then plugged it back up and reassembled it. It has happened 2 or 3 more times since then, and i have yet to figure out why. I have also had charging problems with this same unit...where some nights it just stops charging mid-stream. Again, not sure why. I intend on calling Garmin, but have not done so yet. I had the same problem with one of the two DC50 that i purchased last winter. It happened about the third time i used it. It would not shut off no matter what. I ended up disassembling the back of it (using a #1 phillips screwdriver), then disconnected the battery very carefully. I waited a few seconds, then plugged it back up and reassembled it. It has happened 2 or 3 more times since then, and i have yet to figure out why. I have also had charging problems with this same unit...where some nights it just stops charging mid-stream. Again, not sure why. I intend on calling Garmin, but have... » Read More I had the same problem with one of the two DC50 that i purchased last winter. It happened about the third time i used it. It would not shut off no matter what. I ended up disassembling the back of it (using a #1 phillips screwdriver), then disconnected the battery very carefully. I waited a few seconds, then plugged it back up and reassembled it. It has happened 2 or 3 more times since then, and i have yet to figure out why. I have also had charging problems with this same unit...where some nights it just stops charging mid-stream. Again, not sure why. I intend on calling Garmin, but have not done so yet. « Show Less
366769
This happened to me the first time I used it. Push down on the handle and then slide the safety lock. Hope this helps.
779344
I had problems w/the lock just keeps recycling the bolt.thw mfg told me to unplug pin wire that goes to the board and that helped for awhile.try that and then reset it.
1391817
I figured out that it has timeout. To reactivate, just press the small button right below the wheel. It's just annoyed!
2003706
I have the same problem. I think the lock was mismanufactured at the factory. I'm certain I installed it correctly. Will be exchanging for a new lock
1329481
There is a lock on the front wheel make sure that it is unlocked. It that happened to me once before but if unlocked it works great
340354
Sorry to hear about your problem. My suggestion is to contact Schwinn manufacturer. Probably an easy fix.
911492
Mine stays locked until the flame is on, then I push it and it shuts the flame off.
2009628
I am so sorry, I have never had that problem. I would have a Schwinn expert help you with that. Sorry, and best wishes.
1207210
There is a lock and unlock lever on the front tire play around with it. The one I have is working fine.
1163162
Mine is suppose to lock but does not. Do not buy if you are looking for security.
2265764
There doesn't seem to be any options in the software that inhibit the wheel from moving like that. I would guess its a hardware issue, maybe something is stuck or broken. Perhaps opening it up could help you find out (if it doesnt void the warrantythat is, if it does then contact customer service)
616079
It's been some months since I did the fix on my bike so my memory is fogging. If I recall correctly the speed and RPMs are measured by a sensor that detects a magnet as the flywheel spins. If that is in place and hooked up correctly then I'm stumped. I suggest a call to Schwinn. Their customer service is very helpful.
464692
Just turn it and kind of shake/jiggle it off. I had the same problem the first time I unlocked mine.