I've had my diffuser since September and I use it ever night but last night it wouldn't turn on. I tried several times and couldn't get it to work.
467891
I've had this diffuser for over a year and this happened to me as well where it stopped working. I unplugged it and rinsed the inside with warm water and left it to dry for a few days. When I plugged it back in it worked and has worked ever since. Sometimes it will turn off and on and I will repeat.
467892
Mine did not show it was on but was very hot and was diffusing. I was worried because I could not get it to shut off or reset even by unplugging.
467893
I'm thinking these diffusers may only be good for a couple of months. Kinda sad because I love how quiet it is!
467894
I bought two and just threw them out, you have to stand right in front of it to smell the oils no matter what kind you buy, waste of money thats for sure.
467895
I gave up on trying to get mine to work. The unit was hot, even when it wasn't turned on, then it just stopped working. Very disappointing. Too late to return it through Amazon. From here on out, I'll buy my diffusers from a local store where I can more easily return them should they stop working after a short amount of time like this one did!
467896
Are you wiping the inside clean and free of anything you are using in it (essential oils, medications, etc.) after EVERY use? Make it sure it is dry and substance free so it doesn't clog up. Maybe the instructions give some troubleshooting information in addition to this. Good luck.
1936653
Return it. My diffuser only lasted about a year before it started making a loud motor noise for the first 35 seconds every time we turn it on. My youngest is afraid of it now.
498891
The diffuser will loose the strength of the scent as the water evaporates but it has never gone away completely . I love my diffuser maybe trying a stronger scented oil will help .
1503185
Hi, I think it also depends on if you just have it on for humidity or if you have it on as diffuser. I have never had it 10/12 hours or if I did, very rarely. I had a regular diffuser that I bought not from amazon and that one truly lasts. its called the premium whisper diffuser off abundanthealth. This one is ok, but isn't exactly how I would have wanted it to work. takes more ti fill and clean where as the other one I had was quite a sinch. Anyway, sometimes the wate lasts a bit longer than 3 hours, but rarely the 10/12 hours. Maybe I am doing something wrong on my end. Hope I helped some.
2049278
I have had this diffuser for well over a year and have not had any problems with it. Out of the 4 different brands/styles of diffusers that I own this one is BY FAR my favorite! I LOVE that you can control the light as well as the output settings. I use this one at night on the intermittent setting and my YL Oils are in the air the whole night - I also like complete darkness when I sleep and this diffuser allows you to turn the light off which is a HUGE plus. I would absolutely recommend this diffuser to anyone!
642857
I do&#324;t remember. I can tell you my diffuser has worked 2 months then... I do not recommend this product !
1246464
It gets very hot but i make sure there are no flammable objects nearby. I have been using the same diffuser for about 6 months and noticed it was brown inside where there are small flaps. I thought it was some of the liquid burned to the plastic. Then just last week noticed that the small flap is cracked. There are a few small flaps but i removed it from the electricity due to fear of fire. Has anyone elese seen this? Is there a shelf life for the diffuser? Do i need to buy new ones ( i have several in the house). Thanks.
1884279
Yes. There is an off setting for the night light. However, the diffuser button remains one when the diffuser is working. It is a small light that illuminates the button. Hope that helps.
2172532
Mine usually last about a month. Do you have it where a fan or strong air movement is hitting it? I also use it on our motorhome when we travel and it does last longer in the smaller area than the utility room at home. It's too bad there isn't an adjustment on the diffuser to regulate the amount going out. Wish I could have helped more.
2277421
Leave it soaking with a 1:1 solution of vinegar:water for a couple of hours, then wipe the small white plate with a soft rag. Mine works qgain after this. Also, I learned that if the entire surface of the water is covered in oul, the diffuser will not work. Try less oil.
711307
I doubt it; there are no adjustments to the diffuser so there is not much to do except keep it as clean as possible. You might try and see if the company would honor a warranty claim but they don't seem to stand behind their product very well.
491190
I'm on my second season. But occassionally it stops working .... i have brought it in the house, let it dry out overnight and I take it back out in the AM and it starts working fine again.
93564
Good morning!I've been using mine for a few months now (every day) and I have not had any issues - phew! :o)I usually buy a new diffuser about once a year and so far this one has been great!
1005629
Hi, try to remove all the water from the Diffuser and to clean the water from the air outlet by using a piece of cotton then keep it open for few hours to dry well or keep it for one day, then fill it with water as usual and operate it, I hope this will be beneficial and work with you.
435558
First, make sure there is water in it. It won't work without water. The first diffuser I received looked like it had been used, it was missing a pad on the bottom,... they replaced it because it was defective. I received a new one for the defective one I had received, it has been working so far. I clean it about every 2 days. Important to note, I use it every night... and I use a filtered water, never tap water.
244171
I had the Whisperlight hair dryer and tried several different diffusers that are supposed to fit and every one of them came loose while drying. They said they were having problems and I exchanged for a Power Light dryer that comes with its own diffuser. I like the Whisper Light better for my hair but don't know if the diffuser problem has been solved! Has anyone bought one recently?
1234410
Hi,Welledia always strives to provide only quality products along with superior customer service. We have many many happy customers who are using this diffuser for a long while.If there's any problems down the line, we are happy to assist and offer a replacement.Best regards,Customer Care