I purchased four of these; however, the pads fall out of the diffuser!! What am I doing wrong?
462586
If you plug them vertically, the pads may fall if you don't have the correct size pads inserted in the diffuser. Otherwise, horizontal plugs will work whether the pads are the correct size or not. Hopefully this answers your questions. Buy the correct pad size from the manufacturer.
462587
I have used these for years with no problem. The pads should not be falling out if you have the pad facing up just like the picture. Any more questions please feel free to ask :)
462588
Flip the diffuser over...Pads slip under the little holders and face upwards. If you plug in upside down, they WILL fall out. ;-)
76475
mine is doing the same thing. I have replaced the pads and still doing it. I think because of the thin cords from the device to the pads they are just not strong enough and the interior wires break ...I figure it has been a year and I got many, many uses from it...so will buy a new one. Wish the cords from device to pad were not so cheesy!!
2141524
I don't know. I haven't had any problem with them not sticking. I have only been using it a week. there are replacement pads available to order though. I would think new pads would be safer. or perhaps you could try some adhesive tape over them?
1005629
Hi, try to remove all the water from the Diffuser and to clean the water from the air outlet by using a piece of cotton then keep it open for few hours to dry well or keep it for one day, then fill it with water as usual and operate it, I hope this will be beneficial and work with you.
400651
Usually the diffusers will only fit on the dryer it came with. That's probably why its popping off.
2277421
Leave it soaking with a 1:1 solution of vinegar:water for a couple of hours, then wipe the small white plate with a soft rag. Mine works qgain after this. Also, I learned that if the entire surface of the water is covered in oul, the diffuser will not work. Try less oil.
291946
Never been a problem with mine either... but I wouldn't recommend purchasing this diffuser. Please read my original comments.
1940791
The pads slide into a slot on the top of the diffuser underneath the "fork" like area. Very easy to use. The pads last a while and replacements are inexpensive.
1868765
Here's a nice post that shows how to clean the diffuser:http://zaq.com/cleanliness-is-godliness-how-to-clean-your-diffuser/
2255817
I have had mine since October. It does not work well. The auto shut off does not work and I have to go over and shake it around a bit to continue the mist. I would not recommend buying this particular diffuser.
199285
Yes, I have the exact same one and one of the attachments this product comes with fits perfect. I had to mess with it for a minute because I've never used a diffuser before but once I figured it out I was very pleased with the product.
528648
Sorry - mine came off easily. Maybe put it in your freezer for an hour then try it, and if that doesn't work put it in the sun until it's hot then try it. I started using mine without the diffuser and on medium power it's got a beam of the intensity of the diffuser, but just narrower.
2172532
Mine usually last about a month. Do you have it where a fan or strong air movement is hitting it? I also use it on our motorhome when we travel and it does last longer in the smaller area than the utility room at home. It's too bad there isn't an adjustment on the diffuser to regulate the amount going out. Wish I could have helped more.
724545
I have two diffusers; one works fine, but the other leaked and smelled as though it was smoldering. The product itself is great and helped my cat when we moved.
1575336
Hi Janet, please contact support@monyusa.com and we will fix your diffuser under our warranty program. We apologize for and inconvenience.
1175756
Hi! Is it all the brushes or just the large brush? My fan brush shedded a lot but I didn't have issues with any of the others. With the large brushes you can literally brush them with a hair brush to free the loose bristles and then shake them firmly a few times. If its ALL the brushes, you might have gotten a bad batch. I would suggest contacting Amazon or Shany to see about a replacement set or refund. Hope this helped!
818494
Well I've used them about 3 times each, the only issue I am finding is that the scent after putting the oil on doesn't last for that long and each time you reuse it the scent doesn't stay as long as the time before. I love the diffuser, I will be looking for a different option when it comes to the pads though