i bought tv ears 10321/11321 extra headset because my old one broke but it does not work with my original set. just get static. what do i need to do?
444708
It is normal for them not to work, they are overpriced junk. Look for a better product and save yourself the headache.
444709
I'm sorry don't like those people. But you could call them and see if they will resolve it, they don't want to hear about the broken ones but if you get one of the nicer people they might help you with the price. I'm through with tv ears I sent the broken ones and they replaced them for $80+. They don't care that they break !
444710
I would suggest you call the company directly. They would know better than I.
833874
We have six broken headsets and they refused to let me send them back. We went to Radio Shack and bought a system (so far so good) for forty dollars. We are through with tv ears. The headsets are junk !
714020
You have to make sure that you have the correct extension cable. I had the same problem with my first extension cable and had to order a different one, which then worked. There should be two separate inputs on your phone (or at least there is for mine). One is for the handset and the other for the headset. If you have the wrong cable it will work in the handset jack (if I remember) but will not work in the headset jack. The one that worked for me is the HIS-1 adapter cable. If you already have that one then it's the other one, but I'm pretty sure it's that one that you need.
1607280
I have hesitated on getting a new headset. I plan on calling Motorola and telling them, they have been known to replace the headset on other models. Other than that, no. I looked online and followed several instructions to reset the headset, none worked. Hope it helps
622442
Ok what is it is the hole on the computer too big or too small for the plug from the headset? Do you have a connection for each of the mic and the ear pieces or just one? For newer computer the Head set has a single 3.5MM connection with 4 contact rings that will work with newer phones, tablets and computers both apple and windows. for older computer that separate connection for the mic and speaker they provide an adapter cable that is color coded green for speakers or headphones and pink for mic. The other adapter is a 2.5 mm for older cell phones and many wireless home phone. From your post I have to guess you have the 2.5 mm adapter installed, remove it and plug the cable directly into the computer. Hope this helps.
175592
I'm very sorry to hear you didn't receive a base Station. Amazon or Sennheiser should be able to get that cleared up for you. I too would like to find a place to buy an additional base station but haven't been able to locate anywhere. Might have to contact Sennheiser directly. Wish I could be more help. I really love the 160 headsets and they sound amazing.
1037234
the answer to tour question re:the headset. you can simply add an extra unit . see page 5 lower right bottom of page. you might need an adapter. ck.out the back page to get more info. if u dont have the book here is thier info 1-860-434-9190, http://www.sennheiser.com good luck. i hope this helps you.
979992
It is more likely that your headset is defective. I would recommend returning it for a refund (and purchasing a replacement if you so desire)
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.
685745
I don't know about TV ears, however these were much cheaper and work great. Easy to setup, use, and enjoy clear TV. Each headset has its own volume control and a good reception distance of 40-50 feet approx. you must be able to see the TV for the headset to work, it's got a good width of reception you just can't be behind the set of in another room to be able to hear. I wood buy again for sure!!!
311632
My relatively new TV didn't and doesn't have "audio out" outlets either. I simply used the "digital audio out" outlet on the TV and connected it with a single cable (which probably came with the TV EARS Speaker - I can't remember) to the optical audio outlet on the TV EARS transmitter. I'm guessing that your new TV has a digital or optical outlet instead of the older audio out outlets as well .... but obviously this is just a guess on my part. Good luck!
60037
if i am not wrong,you can chat with other players using either the apple inline wire or the android inline mic wire that is included with the headphone as for the volume you can try adjusting your television's volume and see if there is any changes to the volume of the headset.
134202
I'm having the same problem with static apparently generated by my plasma TV -- the lighter/whiter the picture, the worse the static. Is there a solution other than getting another model headphone? If so, which one?Randy
1371459
This is a very old model of headset, I wouldn´t buy it if I were you. Did´t work for me.
663369
Thanks for your question. your headset should connect to your TV, there is no outlet on the bar for them. This is a fantastic sounding bar.
664699
Plug base into audio output from TV then put headset on base until it is charged then put on your head and turn on power and listen to tv. Sometimes very difficult to get headset on charger properly.
1034551
Try completely disconnecting your TV ears and then hooking everything up again following the straightforward instructions explicitly. Either they ARE NOT properly hooked up to the TV or you did not allow the ear piece to properly charge before using.