Why does it not hold a charge
482209
To maximize the charging system use it until the charge is completely done. Let it cool down and then recharge.
482210
Patricia, are you sitting it on the charger correctly? I have no problem. If you are perhaps a return or exchange is in order.
482211
I would call and ask the place you bought it from..I haven't had any problems with mine at all.
482212
Dear P. I do not have that problem. Once my device is charged I take it out of the charger and unplug the charger until the next time. I use the Silk , which is 5 times a week. Sincerely , Kendra Phoenix
482213
I guess you need to let it fully recharged, I use it once a week and had no problem.
482214
Mine holds it's charge for a couple of days. You must have a faulty battery as mine has been awesome (touch wood)Did you charge it right up at first? After that should not stay on charger for longer than 4 hours.
211855
Direct answer, I don't know. Not had that issue, might try draining it completely and then a full recharge. Depending on how long you've had it, might be worth reaching out to the outfit you bought it from for a replacement. Most want to maintain a high rating and good customer services will go a long way.
2184254
I am sorry that your battery doesn't charge, it could be your battery charger. Get a 12 volt meter and check the charger and if the charger is not working then replace the charger. If the battery is the problem ask amazon what to do. I have not had a problem charging mine but it does take awhile to charge.
1429445
It seems to hold its charge for a long time. I haven't charged it in a couple of weeks and shows a full charge.
566233
Sorry, I returned the battery because I had to fill it with acid, not something I wanted to do!! Maybe that's why your battery is not charging!!
1445285
There could be a number of reasons, but likely is due to age of unit and number of recharges. Any rechargeable will decrease in the amount of time they will hold a charge. If the unit is between 3-5 years old, it may be time to replace it.
1890503
My son played around with it for a few months. Does not hold a charge very long. If I remember correctly, sometimes, he had to pop the battery out for a few minutes, then try re-charging again. Also, you have to be careful with the charger connector. It has to be oriented the right way.
287525
It's a slow charge so it may take a while, try leaving it for 2 hours then see if the problem exists . If it still don't charge then send it back you may have a defect .I just got may replacement.
508362
Did you charge the battery for the length of time indicated in the instruction manual prior to use? The first time or two I used mine the battery ran down pretty fast. After recharging it, the battery definitely held a charge longer than it did initially. If it continues to not maintain the charge as long as you think it should, I would contact the manufacturer or return it.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
751667
How old is the battery? Are you allowing the battery to get a full charge? It could could also be that your battery has a couple dead cells.
801189
Unfortunately we have had the same problem since I purchased this in August for my 7yr old. It does not hold a charge and it will not turn on. It has a defect but I have had a problem with returning it as they have not given me return auth. Next time I would have purchased it from Walmart so much easier to return things.
235198
i returned mine, it didnt hold a charge. You get what you payed for. I only spent less than $20.00.
1371117
Sounds like your battery is not charging properly. Perhaps its getting old or just not recharging. Have you tried using a new battery?
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
2111935
I haven't had any problems with it holding a charge. I have noticed if I don't use it for a few days it doesn't work. So I would suggest charging it every other day or so. If mine is charged it usually lasts a couple hours.
847399
I think it's just because the battery is fully or almost fully charged. You can try to use it for a while then recharge to make sure.