What is the warranty policy if the case becomes yellow and scratched on the back?
444577
I honestly don't know. I purchased this case a while back. Just didn't have confidence in it protecting my phone so I've stopped using it and I don't know where the package is.
444578
I'm not sure if you get one, I didn't get one and it never said anything about a money guarantee or anything. Mine hasn't yellowed out and I've had it for like 2 months now but the clear is really fragile
1187012
Hi Carolyn! We have beeb selling these cases for the past year and have not heard of any complaints, so I don't believe you would have any issues. If there's anything else, just let me know. I can be contacted directly via this link:
1009588
I don't know about the warranty. I have been using the case since December including the clip with no problems. I saw the comment about the clip in the reviews so was concerned but it has not been a problem for me.
1330707
I'm not sure what warranty Amazon has. I believe the case has a year manufactor warranty. I really like the case
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
1638195
I have the black version of the case and I haven't have any problems with it or any of the people I call has say anything about it. I'll recommend you to contact the vender and see if they can help you with your problem. Sorry for not having another solution to your problem
738470
I didn't return my case. I had the same problem. The dealer passed my off to Amazon. Cheap quality.
364481
I'm not sure about the warranty. I returned mine to Amazon within their 30 day window and received a full refund less about $6.00 in shipping costs. It was a true otterbox case. Not a counterfeit.
691391
I have no idea. It is built solid and looks like nothing to break so I did not think about a warranty. The price is so good, I did not worry about it. Great case, I would buy it again.
829467
This case is crystal clear and will not yellow. Yellowing is extremely uncommon with this case. The case is high quality and also backed by a 60-day warranty.
839227
I ordered two, one for my son and grandson. They have not complained about the case. My grandson (15 yrs) actually dropped his, on my tiled floor, right in front of us and all went silent. He picked it up and started testing it and all was fine. It has been a month or so and the phone & case are fine. So, that being said we've no problem with the case for checking on the warranty. If Amazon does not honor the warranty, I sure would go after the manufacturer, which I understand they stand by their products.
201521
The one I bought did not come with a case and I had to return mine because of issues in the finish. It had some milky spots on the back.
12991
No. There's no warranty with the case, but it's very nice. The quality is on point. The only problem I had was the shipping. I tried to cancel my order 2 hours after I ordered it and the shipper said that it was already on the plane in route to me. Even provided a tracking number. I live in Mississippi, so why was the package that I was tracking delivered in Minnesota. Mine arrived 2 weeks later. Beware of items shipped from China or Japan.
1859233
I don't know if that is offered yet or if it ever will be. I would check ebay if you really want a different color, but i think that you are going to have to buy a whole new case.
587381
Michele, I have had contact with the Ultraproof customer service and they are TOP NOTCH! I would not worry about the look on the case as I can say that I really like the way it looks. Just like everything on Amazon, be gentle and courteous to the packaging when you open it, and if you don't like it, just send it back. I can't imagine them having a problem as long as the packaging isn't mangled up and the case is in brand new condition. Eric
2105042
Rubber edges of the case has become yellowish. Had it for a couple of months now. Didn't expect it to turn yellow so soon. I have a white case btw. Also the rubber is getting unglued from the hard back case. Didnt last long for me.
1253854
The case does seal against water and dust, I'm not sure about the warranty.