Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and list only one of the two drives. If I unplug the desktop before I boot, then the portable Go drive is listed. If I leave the desktop drive plugged in and boot up, then only the desktop drive is listed, and I can't get the GO drive to come up at all.Seagate has not responded to my three emails. Any ideas on this? Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and... » Read More Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and list only one of the two drives. If I unplug the desktop before I boot, then the portable Go drive is listed. If I leave the desktop drive plugged in and boot up, then only the desktop drive is listed, and I can't get the GO drive to come up at all.Seagate has not responded to my three emails. Any ideas on this? « Show Less
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
459440
I have no problems with windows 7 either at startup or plugging in while windows 7 is running.
459441
Thanks for solution & will try, but I need to say it is not anything to do with windows 7, Because my XP machine also cannot see it!
459442
That is good to know! I bought this yesterday to transfer stuff from my Vista computer here to my Windows 7 laptop at our second home. Should have checked yesterday before coming back home, but still... :D
459443
It wasn't viewable in any OS I tried all three,But the last solution here worked as I had to make new partition and quick format it and in this way it also gave it a drive letter.I did this on an XP machine and Now it worked.
459444
I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process described above solved my problem. I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process... » Read More I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process described above solved my problem. « Show Less
459445
That is so ridiculous that you would even have to go through all of that to get it to work. I am not a techie and do not enjoy wasting my time trouble shooting all this stuff. I just need an extenrnal hardrive for my windows 7 64 bit computer. Does it have to be this difficult to get that? Can anybody help me with this?
412137
Hi, I asked Amazon customer service and this is the reply I got. Hello from Amazon.com. As informed by an appropriate department, this item "Seagate FreeAgent Go USB 2.0 Portable External Hard Drive" is compatible with Windows 7. I hope this information is helpful and thanks for shopping at Amazon.com. UPDATE: I purchased it and yes, it does support Win 7.
722313
You may have to check with your FreeAgent to see if it includes the latest Seagate Goflex Control software. I connected my Seagate drive up to the GoFlex and it came up with the list of movies but only those in the root directory on the drive, it found none of the ones inside my Created sub-dirs.
1103897
I hate to say this but I was never able to get my GoFlex to work. Seagate exchanged it for another one and it wouldn't connect to my network either. I took it back and bought a WD wireless and it connected and worked just as it was supposed to.
467102
You did not say what operating system you have so I do not know how old, also if you replacing or adding this drive to your system, so I have to guess on these points. If it is a newer system from dell you have anywhere from a 500gb to a 1 tb drive installed from Dell, Most dell computer do have al least 1 extra dive location so you can add a drive. As for the Seagate brand it makes no difference what brand drive you install in your computer only that it be formatted for the OS you are going to use so it can be seen and read and write to. I hope this answers your question.
1697049
The 1st unit we purchased about a year ago did the exact same thing! It was broken. Sent it back and got new one that worked fine. I am betting yours is defective too. We now have 4 of these units setup and they work great. One note is that the 1st drive can't seem to be over 1.5 tb to work correctly with our windows systems. Some sorry of windows problem. So we setup drive 1 as 1.5tb & the other 3 drives are 3tb each.
1113163
All SATA is backward compatible AFAIK. I think that's why Seagate doesn't mention it in their specs. I've never had a problem -- I'm using two of these (3GB each) in a NAS that only supports 3gbs.
1319523
I'm having the same problem. Windows7 doesn't recognize it. Can't find drivers for the drive or the case ANYWHERE.
670050
I had the same problem. I got 2 of the same shipped from them and both couldn't be found. Like they work but couldnt be recognized. I reccomend going to best buy and buying a hard drive from there. It will cost more but you know it will work and you get customer service. That's what I ended up doing. Saved the head ache
525711
This particular drive has a very low real-world failure rate, as verified by an ongoing study by a company known as Backblaze. WD generally doesn't fair as well, though 2TB WD drives are not currently part of the study. You can see the September 2014 update from Backblaze here: https://www.backblaze.com/blog/hard-drive-reliability-update-september-2014/ In addition, any time you have two drives that have the same form factor (3.5" in this case) running at the same RPM (7200) and with the same cache, but one is higher capacity than the other, the higher capacity drive will almost always have higher sustained read/write rates. The reason is better areal density: more bits packed into the same space means more will pass the read/write head with every rotation of the platters. This makes higher capacity drives desirable not only for their increased storage capacity, but also increased speed. Finally, just because this drive has "NAS" written on the box, doesn't mean it's not well suited for desktop use. It's not cutting corners in this case, it's actually shooting for higher standards. NAS can be a punishing workload for drives, with lots of continuous access. Typical desktop use will be a walk in the park in comparison. In short, if you're after a reliable, speedy, high capacity drive, this is an excellent choice.
1562358
I have the Seagate 2tb and I also run Windows 7 and it just asked me to upload an out of date app but it works. That's all I can tell you.
560312
I rec'd my WDTV a couple of days ago and have been playing with it a lot. I have 2 different hard drives connected (400gb western digital passport and 500gb freeagent portable). I had the same problem...hard drives wouldn't shut off even when ejected and turning off the WDTV. I updated the firmware this morning and now, my seagate freeagent portable turns off when ejected. The western digital passport however, didn't shut off. I will be exchanging the passport for another freeagent portable drive for that reason.
1870901
Yes it does work with 3Tb drives, but as Mr. Hastings hint at the duel drive does not work very well. I have 4 single drives and they work great but the one duel drive I have only works with one drive, if I put the second drive in windows 7 starts dropping both drives. Stick with the single and you will be better off.
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
1957431
Looking up the specs for this workstation on line, it gives the hard drive spec as:Hard Disk Drives*Up to 60GB/ 7,200 RPM or 80GB/ 5,400 RPM, EIDE/ATA-1. There is no mention of SATA, only EIDE and ATA.The spec sheet is dated 2005. This is an old computer. I have a feeling that this is not workable, but I can't prove it.
533373
The physical sector size of the 2TB drive was (surprisingly) 4096 making it a 4k /Advanced Format Drive. I no longer have the drive to verify my memory on this but that is what my review was about. Formerly Seagate's 2TB external Backup Plus drives were 512 making them compatible with Windows 7 backup and imaging utilities-that's why I say "surprisingly". Since there is no indication of this change on the packaging (even though there is a logo for Advanced Format 4kn-native-and Advanced Format 512e -emulation drives) you would not know it until you bought the drive and tried to use the utilities. If you already bought the drive you can run the command line: Fsutil Fsinfo ntfsinfo x: (where x: is the drive's letter designation) to verify-too little too late, unfortunately! It would be hard to convince me this isn't Seagate's deliberate omission and I think Amazon should have this information listed as well.
1984161
Your computer should be able to read more than one external drive at the time. Most likely, the issue seems to be a conflict of IDs assigned to each (ED) when we connect an (ED), then when we connect a 2nd (ED), then the 2nd (ED) is trying to use an ID that has already been assigned to the 1st (ED), therefore, the 2nd (ED) stays "offline" to avoid a conflict with the 1st (ED). The technical term is "The disk is offline because it has a signature collision with another disk that is online" To make the 2nd and 3rd, and 4th (ED) to be online, then you have to go to: - Computer Management - Disk Management - Scroll down so you can see your external drives - You will notice that the 1st (ED) is "Online" - You will notice that the other (EDs) are "Offline" - Right-Click on "Offline" and a shortcut menu will give the option to turn (ED) "Online" - Wait for a few seconds and now that (ED) will become available to be used. I hope these findings will help you guys minimize your frustrations as I had them before I found this solution