How do I get my refund, did not work for me.
478402
Hi, If you feel like the product did not work for you personally, all you have to do is contact us via email through Amazon or via phone at 800-913-2116. We have 100% money back guarantee with our results or refund policy! Thank you, Health Plus Prime Team
2114561
Apparently you don't. I contacted the company and they offered no advice. On the other hand, they graciously offered to refund my money and did not require me to return the item. The refund was processed quickly and they apologized for the problem.
401710
Yes I did. Not very happy with this. It was a rip off. Yes we do deserve a full refund.
931595
Contact Amazon, they refunded me fully. The company is out of business so you don't have any other options.
2256936
Best way to find out is to buy it and try it.If it don't work out,you can return it for a full refund.
2217238
Yes you can a full refund if you are not happy in any way. Just email Zen Health Labs via Amazon support and they will issue a full refund.
726537
I haven't tried but reading reviews it seems all returned and got refunded...Does it work or not? Help Me out here?
289752
My did not work. I returned it 6 months ago and they have not refunded yet. When I contacted them about the refund they said they already did. When I asked them which card they credited they said they don't keep those records. So........they keep records of the refund but have no idea where they refunded to. STUPID
1020869
It did not work for us so I can't answer that. All I know is that they would NOT take it back for a refund and we are stuck with something that doesn't work
1829235
Call amazon customer service and they should give you a full refund, as they did for me. I too, was fooled by the reseller's bait and switch tactic. When I called amazon customer service, my agent said he could see multiple similar complaints in the history. He immediately. Issued a full refund and even told me that I need not bother returning the product.
63468
the same thing happened to me. I gave negative feed back did not get a replacement or refund.. Does not work for me.
1116018
can't help you? other than i can tell mine did not work, service to get a refund was bad. I had to get Amazon to give refund back to me. ( i also lost my shipping back to China) Manual was not in english either. i would buy from anyone but E-Prance.
1004759
you should contact the person you ordered from directly to inquire about a refund - this item was not purchased from me
300413
Sharon, before you sent it back I hope you followed the return procedure on the website.As long as you did, you will get your refund once they have recieved and processed the item. That usually takes about 1 week (based upon past experience with my own returns). Depending on your reason for returning it, they may deduct a restocking charge. Was something wrong with the item or did you just not like it?Either way, sorry for your negative experience and I hope your return is processed soon.Best wishes to you.
1979420
I have requested a refund just two hours after purchasing this software ....we'll see what happens.
471062
They should be able to return it for you, I returned mines back and got a refund.Good Luck Larry
446156
call the company i have never gotten mine to work and they wont give me my money back