I received mine with out cellophane, or shrink wrap or anything protecting the box or clay it's self.. It even had finger prints.. is this NORMAL?
524754
I've bought these Sculpey boxes at Michaels, Walmart, and Blick's besides online and they never come wrapped or pristine. I can't say whether boxes I've ordered online have finger marks but in stores they often do. If it's just one or two I'd say they were just checking it wasn't dried out before sending it. Personally, I find it normal and as long as it wasn't dry and crumbly or missing clay I wouldn't worry.
2177376
Mine was ok, but it's a big box and has no styrofoam, so the order may be damaged in transit. I think they should use Styrofoam or other material for protection, however the plastic is hard, certainly there will be no problems. I hope there are no problems !! :)
677633
I did recieve this product as pictured and sealed with the cellophane wrap...bought 2 boxes
642227
Hi Kevin - All of our items are 100% brand new, un-used when we send them into Amazon for delivery to you. If the item came to you sealed in a black bag and then the box was still taped shut then NO. If it was not inside of a black bag and the box that was inside of the black bag appeared ripped open then you should return it. Before each one is bagged and boxed for selling the lids are opened, inspected and have the lubricant placed inside of the cap..... so it is possible that a fuzz ball from one of our employees shirts could have fallen in accidentally. Also sometimes there are small plastic pieces that get left in the caps of these from the manufacturing process, they tend to look like small fuzz balls as well. Regards, BAFX Products Support
1256666
I always examine the package when it arrives to make sure that it is still sealed. The entire box should we wrapped in sealed plastic and the jar should have a foil seal over the product that is firmly attached to the jar. If it is not, then you need to return it. I have only had one instance of this in 10 years of ordering. I returned it and received a prompt refund and I never ordered through that vendor again. All other vendors have provided the exact product as the high end department stores.
659670
HI Susan, I put some on an envelope, with a picture, to see what happened.. it looks as if it leaves a crackled type of finish. It may distort the color or finished look of the puzzle.Debi
2206534
No. If I recall correctly, it was wrapped in cellophane. I am pretty sure that this was a used one that I purchased. But it was as good as new. I haven't had any problems with it and in fact works better than the original one that came with my cell phone.
1720344
I bought it and it wasn't sealed either, in fact the plastic it came wrapped in was a little wet. I was very suspicious and came back to this detail page specifically to check on this. Glad to see this is the first FAQ item! But yeah seems like there's no need to worry.
504172
When I bought it from Amazon about a year and half ago it had normal packaging. I've never seen this packaging. I would guess it is some sort of promotional packaging.
76273
I think it is NOT normal cause i got the same from Amazon and it not in original package.I suspect the package and I found some hairs(small). So i believe it used product.I gonna return this product.So...... AMAZON IS CHEATING US.
1622248
I'm sorry I did not see the packaging as it was shipped directly to my mother. I did not order as a gift and did not expect it to be "nicely" packaged. If you're concerned, I'd ship to yourself and put in a nice gift box before giving to someone. My experience with Amazon "gifts" is the note I write is on the shipping label and often the receiver didn't know it was from me. I usually follow up once I know it's been delivered to see if they liked it, and to let them know it was from me:)
1641821
Mine didn't come in a box of any kind. This looks more like a Halloween hand, so if it's a piece of nice jewelry, you might want to upgrade to an articulated wooden hand that's used by art students.
1898612
My blades are wrapped in blue paper, though they could have changed the packaging... The Personna stamp on the blades themselves is occasionally a bit smeared. That seems normal to me.
76274
I think it is NOT normal cause i got the same from Amazon and it not in original package. I suspect the package and I found some hairs(small). So i believe it used product. I gonna return this product. So...... AMAZON IS CHEATING US.
1365124
Not that I remember. I'm pretty sure it had a few of those air filled packaging pillows to keep it safe. If that wasn't what you were asking, the box is "sealed" with a big round sticker, so no shrink wrap there either.
120753
I have never noticed any thing like that on the outside of the box but I have never looked either. It just comes in a big generic brown box. I have another one on its way I will pay attention and try to re answer the question when it get here.
1516898
As I think back, mine was not in cellophane wrap. I trusted that amazon and their suppliers would do the right thing, knowing that the purchaser thinks the item is new and not refurbished. The honest and honorable card should be given first and foremost.