Hi...just trying to install. Not seem to be working. I press both melody and volume button on unit but it just lights up...no sound. Remote does same
511292
If the light turns on but no sound is not working properly. With the volume at least equal listening.
511293
I did not have any start up on this other than putting batteries in it. I'd let them know it's defective and to have them send you new.
687177
I'm about ready to give up as well. I just got this player, I updated the firmeware, and now I can't even get into the stupid Media player!!!!! I'm almost ready to take this back to best buy and get a different one. Do you have to restart the computer after the update? I'm going to try that and see if that doesn't work.
1375614
I am using this soother and my remote is working. Just added batteries to the base and the remote and turned the volume buttons on the base controls and used the remote's button to tun on and off the music.
2151836
Funny you should ask Peter. I've been trying for over three weeks, to figure out how to get the DVD player to do anything. Obviously I'm not the one they should have guided you to. Sorry.
1414002
Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix. Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix.
2227381
I tried to install it on a friend's computer (besides mine) and I think it got rejected. You might try calling the Music Finale people and see if they can walk you through it.
1927802
Your system should play music. If you've adjusted your settings, but you still can't get sound, you may need to call your local Geek Squad.
1002537
Sorry, but that would be a great question for someone much more technical than i, I am just a user and got lucky, but several people chimed in to help and it worked perfectly. Also try YouTube for help installing, it was amazing and easy to do. Good luck.
229718
should be pretty plug n' play. Maybe it's defective. Try a youtube tutorial. Good luck!
487960
Mine worked out of the box. Two things to check: 1) Remote has battery installed. 2) Speaker is charged. If neither of these are the issue, return to Amazon for a replacement.
144039
Mine works great! You have to go to advanced remote set up,and program the remote for an Audio device. If you have any problems let me know.Thanks
2119055
I wish I could help you out, but mine doesn't work either. I thought maybe mine was just a lemon since almost all the other reviews were fine. If I figure anything out with mine I will message you to let you know =) Sorry yours isn't working either =(
902071
I had the same problem and called tech support. Go to Pioneers website and look for the videos on the soundbar. The correct procedure to teach the sound bar to learn your remote is there. The instructions are leaving some procedures out. You have to learn it twice in a row.
840084
What screws you talking about? I have one remote control which the sound mute button pop out and lost. Because of that I bought another one. If you email me your address I am going to send you my old one you could use it as spare parts.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
1132948
My mother in law just ordered this for Christmas and had the same problem. The CD part only worked half the time. So we sent it back. Good luck!
1561056
I found out that, to make all speakers work you have to click a button on your remote. Its in the middle of blue tooth and dvd. Im pretty sure