how did I get put on a monthly take it out of your bank account list? I had no idea I was signed up for a monthly shipment
497035
I signed up for paying for postage on a free trial (£3 approx) They have taken £95. Can I trust them to cancel. Have looked at site and there is No indication that they will take your money when you sign up for free trial. THIS MUST BE STOPPED
497036
You had to have ordered a free trial on a different website if you have monthly payments coming out. This is Amazon. You are only charged for what you buy on here.
340250
Ordered in September. Never got it. Thank you for your question, just filed claim
2121288
Amazon should allow you to enter a different shipping address. I order with a different billing and shipping address often. I'd just make sure you were on the US Amazon site, not the UK or some other location.
1388103
NOi havnt experienced that... iI wonder if that is why the were selling them buy one get one free last month
1178431
Would love to be able to try the 15 day thing, but unless you ordered through them, I'm not seeing how exactly to do so. Am getting annoyed.
624180
Thanks all for sharing your information. It helped me to save 104 dollars!!! As mentioned by N. Tekwani, I called Amazon customer support, explained the situation and got $104 back on my credit card. Easy money! This deal is much better now. :)))
557431
I don't remember for sure, but I think it was some type of digital download? and you had to do some type of registration and it may of been emailed to you. Bought this a few years ago so it's not fresh on my mind but good luck.
1577733
Read my post in reviews, same issue. I bet you used the Free shipping also. Common Carrier is going to be slow but it sounds like you'll be a month also.
1320761
I'm not sure about that one. I was referring to being prompted for paying for various things such as characters and skins. I didn't have xbox live for both accounts I was using.
394301
Try looking in the product description. There is a list in there. After you order, you 'contact seller' from your reciept, and manually type out a list of what you want. (Or use the copy/paste buttons to copy the list from the description) The process for making the request is a little ghetto, but the company has always mailed fast, and gotten it right. Also, never had a break, so they are packing well.
1356212
Hi Johnnie, This is James with ShipSound Support. Our Amazon account was compromised over the weekend. There were several fictitious listings that were put up for products that we do not actually sell. The hacker changed our account to only allow orders to go through that were shipping to military forwarding addresses - if you did not have a military forwarding address, then your order would not go through. This limitation was designed to make customers have trouble ordering; and thus get some customers to email them about the ordering trouble. At which point they would try to get an order placed directly with the customer, outside of Amazon's ordering system. The issue was discovered within hours, on Saturday afternoon & was corrected immediately. We do not carry this television model. We are U.S. based and only ship to the United States and Canada. We do not accept MoneyGram payment or any other payment method outside of Amazon.com's checkout process. If you have received any correspondence from (or are still in contact with) "sales.shipsound@gmail.com" email address (or any other web-based email address posing as us), please know that you are not communicating with us. If you have placed an order with us through Amazon.com, make sure that it has been done through Amazon's checkout process & that you have an Amazon order number (in which case you will be able to log into your amazon account & view the order). If you log into Amazon.com and do *not* see an order, then you do not have an order with us. Do not send payment to any third parties. We hope that you were not adversely affected by this unfortunate situation. If you have any questions, please let us know. Sincerely, ShipSound Support
1587954
costcaptain is a fraud site - you just get run around - no site should charge you until the product is shipped - they have complaints on ripmeoff sites and others. I too will have to contact bank fraud unit
1660430
In the package, there should be a number you can call. But the automated service is kinda weird, so you can also go to their website and create a log-in, where you can enter the account number on the back of your device. Then from the My Account page, you can purchase the monthly service. Hope this helps :)
484617
No - I had to fight this for over three months. I disputed this with my bank. My Bank gave me temporary Credit right away but I had to overwhelmly prove my case. I justifly won the dispute. Proactive just tries its best to take your money over and over again before the due dates. I will never recommend them to anybody.
125820
I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had to pay more. I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had... » Read More I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had to pay more. « Show Less
746222
i was not billed for this order and was told it was out of stock&gt;&gt;&gt;&gt;&gt; as normal do nnnnnnnoooooot know what is going on. you should read that i did canceled the order. the goofy vender want to rush order it after 5days{@my expense} i requested overnite because i was home. another vender has come through twice
746223
i was not billed for this order and was told it was out of stock>>>>> as normal do nnnnnnnoooooot know what is going on. you should read that i did canceled the order. the goofy vender want to rush order it after 5days{@my expense} i requested overnite because i was home. another vender has come through twice