Ordered coffee 2 weeks ago and never received them?????now the price got higher???
512314
Good Morning, My name is Mayra Flores, an employee at Rogers Family Coffee Company, the manufacturer for these San Francisco Bay products. In response to your inquiry, the current issue is caused because this product that is sold by and shipped by Amazon is out of stock. Our San Francisco Bay Rainforest Blend 80ct is not being offered for Prime shipping by Amazon at the moment because Amazon is out of stock on this product and the system defaults to a third party seller and higher price. Therefore while Amazon is out of stock, the only way to buy this product on Amazon is through a third party reseller and this why Amazon customers come across the issue of higher prices. For future reference when buying our products through Amazon, be careful that it is not through a third party seller. You can look for the tag that says "sold and shipped by Amazon". A third party seller will have a different sold by name and the price will probably be higher. I would advise that you check back on Amazon in a day or two to see if this product is back in stock. If you have any issues or questions on the price that is being sold on Amazon by these third party resellers, please contact Amazon customer service. If you have any more questions and/or concerns regarding our products please contact me at mflores@rogersfamilyco.com and reference your original amazon question so that I can further better assist you. Thank You and have a great day.
418970
Well, I received two plain white cups in place of the two birdsong print cups I ordered, but the customer rep. I spoke to said that they would be pulling the inventory off the shelves and everything would be checked. I know the birdsong cup wasn't available to order for a few weeks, so it's possible that they've resolved the issue.
163147
Don't have a clue, maybe you should contact Keurig and not to mention, I wonder why I am getting these emails???????
530913
On Friday June 5th I ordered (online) the redi set go and was very unhappy with their ordering process. When I got to the end of the order, the summary page showed they added $9.95 for the recipe club, which I had delclined and the shipping and handling went from an already high 16.95 estimate to 21.90. The total came to 71.75! I tried to cancel instead of continuing but their system would not let me. I then called customer service and was told I would have to wait until Monday to cancel. On Sunday I received an email confirming my order was being processed so I wrote them that I was cancelling. The email came back as undeliverable even though I used the link that was located at the bottom of their email. So when I called today they told me it was probably too late because the order had already processed!! Needless to say, this is not a company I recommend doing business with.
1907088
They have not refunded me for almost $2000.00 for an order I canceled. It has been over a month. I think they are crap and I am not giving them anymore business. I have emailed them every day. They said they are examining the order, which I refused, therefore never opened.
1494404
Yes, all of my sources are popping up with "out of stock" messages. I'm crushed because it's my favorite. I love the machine and their pods and will hate to see them phased out. Other single serve machines were not as substantial or overly complicated.
2233529
You have to be happy with your purchase. Your coffee and the process have to be enjoyable. Good luck...
512253
The product worked really well for me, BUT my last order for 3 jars was either stolen from my side porch or????? - never received. I wrote the provider, but was told it was my responsibility to watch for packages. This didn't set well with me as I have directed almost all of my on-line sites that any order should be placed at my back en of the house. So....I was out of $40; guess thought I was lying or something, but to an 82 yr old widow it caused me to seek out possibilities with our local GNC, etc. Good luck.
1657195
I recommend calling Mr. Coffee directly. Maybe they have received other complaints from people having the same problem. In my experience, Mr. Coffee is a customer friendly company.
1482836
Sorry, I'm no help here, Mitch. I buy the 36 cup boxes of 3 different San Francisco Bay coffees for just a little more than your 80 cup price. I don't use the K cups exclusively ... I also make pots of coffee, too.
917157
Good Afternoon, My name is Mayra Flores, an employee at Rogers Family Coffee Company, the manufacturer for these San Francisco Bay products. In response to your inquiry regarding pricing for Our San Francisco Bay products, and in particular these 36 count box for $18.00 and 72 count at $90, they are being sold by a third party reseller. People can buy items and resell them on Amazon at any price they wish. We have no control over this but if you click on the item and it states "sold by Amazon" than that means you are buying directly from Amazon and the price will be less expensive than if you were purchasing from a third party seller through amazon. If you have any more questions and/or concerns about our products you can reach me at mflores@rogersfamilyco.com. Thank you and have a great day!
950385
I never received mine either. I ordered in June. It is now October. The company never responded to my multiple emails.
2193253
If there is a date on them, I can't find it. But I and one of friends love them so much I don't need a "best by" date - I buy the carton of 44 at a time and it is already half gone. One of the best k-cups I have tried. Good luck - I bet you will like it. Sorry I can't answer your question, but none of the stuff I have ordered was old - all tasted fresh.
777616
i was forgot all about my order and i havent received yet so where is my order and when they send to me when??? my goodness what happen it is someone stole my order or missed package???
135999
Soooo disappointed in the insane prices on this product. I was buying this regularly through Amazon for a couple of years and then it went out of stock, then came back at these ridiculous prices. As others have said, it's great coffee for $13, but I refuse to pay a ridiculous price for it. I've switched to Third Alarm coffee, which is supposed to benefit firefighters and their families, and the prices are reasonable, depending on which variety you buy. I don't like the Third Alarm as well as the TH, though. :(
1253184
I was confused too! I received 2 cups when I placed an item order quantity of 1 :)
1176040
I went through mine pretty fast so I didn't have time to look at the date... I need to re-order. I actually had them for about a month because I waite a few days before I started and they were all good to the last drop