Had only 2 months &amp; now tools keep falling out of base making it unusable! Is there warranty? Or how do i fix this?
490135
I believe there is a year warranty, but you have to contact the company that makes the product. Try using google to find a few names.
1023380
Sorry, I can"t help you. had bad experience abut this product. my first one was plastic base wasn't connect, shattered,although there was no damage on the box. 2nd one never worked properly. I should read review and refund this product...:(
2151995
I don't believe there is warranty on items such as this. The item IS very slippery and when handle is pushed without holding onto the base it does topple over.
1422678
We had the same problem with this one. Took it in to the local DeWalt dealer 6 months ago who replaced the chuck with a different style one. Haven't had any problems with it since.
368498
Be smart and mail it to Milwaukee. These have a five year warranty on them. I have 3 of these, 2 of the matching drills and one of the 90 degree drills in my shop. Love these things. find your paper work, and/ box if possible and ship it off. Milwaukee will replace it free of charge in about 2 weeks or less. j at grace aviation
1891737
I wouldn't hope for any relief from the manufacturer. I believe that they have gone under because all forms of contact have evaporated and I have had Amazon and Toby's tool shed try to make contact through their channels without success. As for repairs, the loppers themselves are pretty simple mechanically and the insides are pretty accessible by undoing the bolts. My guess is that one of the gears is hung up and just needs some gently persuasion to correct the problem. If you don't want to try or give up on them let me know. Good Luck. Jim
99494
this happened to me toostopped working after a couple of months - it's awful. if anyone can find a way to fix? i also did not keep the box etc.
1091578
I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
533292
I'm having a hard time too...the housing is actually cracking and I still haven't gotten them apart :( EDIT: I ended up taking out the two screws on the back of the remote (disassembling the remote in the process) to get it detached. The seam on the remote is getting caught on the seam on the base...maybe a few times detaching and re-attaching will smooth it out.
2141225
Sorry, I have no idea. Suggest you pose your question to a shop that repairs tools such as this. Hopefully, they will be able to help.
2232521
good luck cause I couldn't get replacement for mine either. I e-mailed the manufacturer and they never responded. Amazon gave me some credit and we just are making do with it since I still have most of the pieces. Looks like you can get someone to make something out of wood tho if you know a carpenter. Bad deal for these things!
1520665
Same problems here fat boy tools sold refurbished ones as new. As I was informed by makkita when I sent it out for repair. Got it back and same day it broke. Switched to ridgid no problems.
1875098
Dewalt has a 30 day money back guarantee, beyond that I'd consider yourself lucky it lasted that long. Toss it or try to fix it using their service net. I've found that the 18v stuff works better and lasts longer. I typically get 1.5 years out of a drill or sawzall. But I do use them hard almost every day.
502259
Here is a link to their warranty statement http://www.skhandtool.com/warranty.aspxIf you don't have a local S-K dealer (and I bet most people don't, anymore) you'll likely have to send broken tools in.
496821
Mine also failed. The handle broke at the base attachment. I loved the opener but would like it replaced (hopefully a re-enforced version). I think the product must have had manufacturing defect as it was not abused or overused. Now I can't find any phone number or address to inquire about warranty. Anyone have any leads for me?
1668619
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that. I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
1656421
Nestor, Mine broke at the same location. I used a scrapper with a razor blade, just inserted it underthe existing base (gently) then pried the base off, leaving the black backing. Then put new one on.Seems to work pretty well.