what to do when keys stopped working
497951
Well the first thing to do would be to contact clam case. They provide a one year warrenty on the product. If it's out of the year your outta luck.
497952
Throw it away. I had it a few months when the keyboard wouldn't charge. It was the worst $150 I wasted. Never again will I buy a ClamCase. I have a Zagg keyboard for my Ipad. The Zagg keyboard was $90. And well worth it. I love it!!!
497953
I had a key get damaged. I emailed customer service who promptly send me a new one. Taking the old one off and putting the new one on is a little tricky but if you have small tools and some patience it can be done. The key is held on by a metal pin that you can pop out and replace by prying up on the broken key.
497954
Look cor another keyboard. I had a clam case where the keyboard stopped working, after resetting it it worked a few more months, but then would no longer charge. Will not buy another
209025
I tried tris Key board & after a month some keys become no functional any more so don't know witch way work better
1556773
I have keyboard problems too...The arrows and the numbers do not work.... and wi fi is not connecting either (conects and disconects all the time....). I am very frustrated.
889529
Try charging it - the keyboard, not the ipad. That happened to me. Let it charge for a few hours and it should start working again.
320700
You cant take shortcuts here. Every keyboard is different. Remove old keyboard and get original HP numbers off it. Can use Amazon search or Ebay, et al for replacement. Don't buy from China even if cheaper..returns are rarely honored. Save old keyboard in case you loose a specific key.
411679
Try the factory reset 159B. If you get it open just remove the batteries and use the keys that came with product, because your electronic keypad is probably dead. This happened to me too. Hope this helps. Good Luck!
1135748
that is what happened to me too the keyboard worked but the cursor didnt i checked online to see what i could too and found nothing.
1704695
Without seeing what part of your key is broken it is really difficult to answer for certain. Weight should certainly NOT be a concern. Excessive vibration can be problematic, but keys should not be problematic.
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
1252074
Unfortunately my has stoped working, I can't type anymore. However when it did worked you need to go in to settings to make the connection with the Bluetooth to the key bord .
2067370
Mine did not work at all (and some of the keys stuck after pressing) so I returned mine.
1881386
Shortly after purchasing this a few of the keys stopped working - total POS
1920109
This worked fine until os 10.11 then all the extra keys and functions stopped working. I've been going round and round with Microsoft to no avail.. Apple is now working on a work around for me
1830659
I bought several additional keys. Make sure you get smart key blanks. Regular blank keys do not work. Home Depot and Ace have these keys.
857035
I see the keys you refer to, but I can't seem to get them to work. Is there some trick?
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
1587308
i am not the seller, but have owned this keyboard in the past. I also lost the use of at least one key and would suggest that you make sure the seller does test and guarantee that all keys are functional.