I bought this device 4 months ago and i have enjoyed it. However, yesterday it began disconnecting from my iPhone after about 3-5 mins. What's wrong?
501175
I work at a cell phone store and I've seen some iPhone with Bluetooth problems. Best thing to do would be to erase the Bluetooth connection on the phone and re-pair the headset. Hope that helps!
54852
Nope . I actually had the same issue with one of my iPhone 4S and took it to a repair shop to get the battery IC replaced which normally causes the issue with the battery getting hot n draining even though it's on the charger. I ended up spending 120$ to try to get it fixed but the issue was still there. What I ended up doing was selling the device AS IS on craigslist and at least made 90$ for the device
269182
When I plugged it into my iphone4 it said the device did not support it. Hope this helps
268915
Ive been reading that Iphone 4s has problems with this. How long have you used the cell to phone link? No dropped calls?
2243966
I really haven't try, and let me just add I was searching as to why my Iphone was getting si Hot and i found out that there's something going on with all of the Iphones 4s and 5 and few other brands from what I understood it's the iOS. So to this point it could the problem. I'm going to keep the rechearchable power bank. And take it from there.Thanks in advanceGabriel Núñez
1530915
I would say best option to narrow down the source of the issue is to try other iPhones, preferably iPhone 5's like yours, to see if it's not the lighting cable port on the phone. You know it works with your iPad air, so, maybe if you know some other people with iPhones, friends or family, you can test the unit with their iphones. Turn off Bluetooth on your phone and hook it up. Reset the phone, home button and sleep button held down together until the phone turns off and you see the apple appear on the screen, try connecting it again keeping the Bluetooth turned off. Reset network settings, try connecting it again. I have an iPhone 5s no issues here. If the dock works with you iPad than I would assume it has to do with the phone. Try those things see if it doesn't help. Do you have issues connecting it with other things to transfer data, like iTunes? Maybe try a restore on your phone with iTunes just make sure you back up your phone, but it does sound more like a hardware issue than a software issue. Still, doesn't hurt to try a few things. Backup your phone if you do a restore though, and know that any unpaid music will be lost with that restore so consider that to before you do it. Hope I could help if you didn't already try some or all of those things. You can also try this tech article from the apple website to troubleshoot it gives a link on how to restore the phone. https://support.apple.com/en-us/HT203284 and if anything call apple for tech support they might be able to help you. Update your support profile so if you call the rep can find your information fairly quickly. You can update your profile at https://supportprofile.apple.com/ last I would say if all else fails find your device manual and call for support their. But because your iPad Air 2 works with it, I'm leaning more towards the phone as the issue.
272213
I have had no problems with this device since i bought it , it has worked perfect for me. Hope you figure out your problem if there is one
905958
Mine never connected to any of our iOS devices. I didn't order from Amazon and ordered directly from Lose It and it took a few weeks for a response but ultimately that confirmed that many people reported issues with the device and they refunded my money. They didn't even bother to have me ship it back to them, they had me discard it. I would look for a different product.
314566
My unit may or may not work at any given distance. Experience with this device (and I have TWO of them) is similar to yours, though. I've always put it down to the Bluetooth capability of my iPhone being quite limited. I doubt that you have a defective device. Instead, I think that it's mostly just limitations of Bluetooth...AND the fact that this device just isn't quite as "quality" as we'd like for it to be. Put that down to "you get what you pay for"...and these were't very expensive.
135068
i had the iphone 4s with iOS 6.1 and works perfectly sometimes it says that this cable dont belong to this iphone when this happen i only disconect the cable and reconnected and is done works again,
1604569
Try a different iPhone cord. Also make sure the charger is on (press the power button) while your phone is plugged in. It could also be a problem with the phone itself.
443118
I Never disconnected mine for that long.. I've had it for about 8 months now.. but I know it has to be plugged in in order to work.. maybe it's the plugging that's malfunctioning..
1231711
You might want to make sure you don't have your iphone trying to connect to another Bluetooth device that it once connected to. Mine takes a little bit to connect to my devices but it still works. I think they're all that way, just be patient.
879592
i have the same problem. it doesn't work at all "this cable not certified and may not work reliably with this iphone"
1549587
I'm sorry, but I have never had that problem using this device and can't imagine what would cause that to happen. Works perfectly for me every time.
149741
I haven't experienced that with mine. I have left it connected for days before.
2250198
That also happened to me until I updated my iPhone software. No issues since.