SPYTEC seems to be a scam... I purchased the capacitor model and it works without being plugged in.
487241
Not sure who I purchased from but did read bout counterfeits being out there
487242
Maybe you got a battery model by mistake. My capacitor model does not work unless plugged in, but cIt can handle much more extreme temperatures.
487243
Mine did the same thing. The capacitor model will only work continuously when when plugged in. It gets it's power from your car. They more than likely sent you the wrong one hoping that you do notice that it has a battery. And there are no markings to tell the difference. I returned mine and am using my cell phone with a dash cam app instead. Some of these companies have NO quality control or just don't care what they sell.
487244
The capacitor will run the camera for about 1 - 3 minutes. Any longer (like an hour) and you have a battery model which are about 10 bucks cheaper. Amazon has return policy if you do it in time. You just have to pay for shipping to send it back and get credit.
487245
I own three of these cameras, no batteries, one of them takes a lot longer for the capacitor to discharge, the others shutdown like in 15 seconds after I shutdown the vehicles. Maybe they send you the one with a rechargeable battery. Call them.
487246
We had a shipping mix-up with Amazon. One of our pallets contained the wrong model camera and we were unable to remove the pallet from Amazon's warehouses in time. This seems to be what you received. If you provide your order number; we will send you the correct model + a free gift for the inconvenience.
1806658
I'm also in the same problem. Anyone have A home repair solution? Prior to this I had the power on problem which was solved by upgrading some blown capacitors.
1116221
the one I have has a capacitor not a battery because of living in the Texas heat so when I unplug from charger it only stays on a little while haven't tried usb
1616646
I have seen several posts like this. I bought this as well and my first one didnt work. They sent me another one and it worked fine. Even now I sometimes have to plug and unplug a couple times before my macbook air recognizes it. I just think they are cheap and faulty. Either have them send you a replacement (they didnt want the other one returned) or try another product and send back for a refund.
1186424
Sorry for late reply as forgot my password.I am away from home for a few days but when I get back will look. I just went into an electronic shop and showed them. They gave me the plug which only cost$20
1355022
Mine only works when it is plugged in. It was never meant to work without being plugged in. I must have a different model.
1448811
I'm sure it does work, but It's a crap battery, the first day I hooked up it up to my Asus Laptop I had a change battery message. It doesn't hold a charge if it's unplugged so I'd say try elsewhere. Unless you can afford to stay plugged in 24.7 on your laptop.
1346744
PJC,My assumption is that the USB connector was not made to the correct specification. I make this assumption based on my overall displeasure with the charging unit. In short.....it doesn't work. I plug my Sansa Disk into a USB port on my computer and in an hour or so, I'm at 100% recharge power. I have actually monitored the charge on my Sansa Disk using the outlet plug-in charger. I would allow the MP3 player to recharge for an hour and to my dismay, the MP3 actually lost a significent percentage of its charge while plugged into the wall outlet.Frankly, the plug-in charger is worthless, in my opinion. I'm not surprised that the quality control on the size of the USB connector is dismal.Sincerely,cmp PJC,My assumption is that the USB connector was not made to the correct specification. I make this assumption based on my overall displeasure with the charging unit. In short.....it doesn't work. I plug my Sansa Disk into a USB port on my computer and in an hour or so, I'm at 100% recharge power. I have actually monitored the charge on my Sansa Disk using the outlet plug-in charger. I would allow the MP3 player to recharge for an hour and to my dismay, the MP3 actually lost a significent percentage of its charge while plugged into the wall outlet.Frankly, the plug-in... » Read More PJC,My assumption is that the USB connector was not made to the correct specification. I make this assumption based on my overall displeasure with the charging unit. In short.....it doesn't work. I plug my Sansa Disk into a USB port on my computer and in an hour or so, I'm at 100% recharge power. I have actually monitored the charge on my Sansa Disk using the outlet plug-in charger. I would allow the MP3 player to recharge for an hour and to my dismay, the MP3 actually lost a significent percentage of its charge while plugged into the wall outlet.Frankly, the plug-in charger is worthless, in my opinion. I'm not surprised that the quality control on the size of the USB connector is dismal.Sincerely,cmp « Show Less
1493737
This was a gift for my son, and he said it works without being plugged in, with being plugged into an outlet, and it works being plugged into a computer. I hope this helps.
854464
Talk to the CybertronPC Tech they will help you more. More Info on here. http://www.cybertronpc.com/
1502921
I would send back. There must be a malfunction. You should just have to plug it in. I didn't have to change any settings and it all worked right away.
496485
Probably not. It sounds like it may be defective and needs to be returned (hopefully this is still an option). Before you do so, try plugging it in to another outlet, just to be sure!
474761
I also bought a jacket and batteries. I have not tried anything yet though. My jacket came with a USB adaptor that snaps on the battery. I understand that the jacket plug is not a USB connection, I thought there was a plug connection on the side of the USB adaptor for the jacket power cord
960844
Just plug and unplug----no evidence left---works perfectly ! I use at daily at office. No one knows I have IT.
470576
That was the same issue I seem to have. Nothing worked when I plugged in to it.
1526242
Buy a ACP product. Cyberpower does not honor their warranty . I wrote a review about it last week and my they won't post it.
2243536
I have received the same problem with this battery. I suspect there may be something wrong with the charge regulating circuitry within the battery itself. The laptop should still work with the power cable plugged in.