Problems when i connect with Windows 8 and my tablets - scrolling does not work for either and random disconnects. Any help would be appreciated.
501762
Hi, I had the same problem with the random disconnects, I tried quite of few things but could not correct. I stopped using the Bluetooth mouse.
501763
I have been using that mouse for a while and I'm actually using now. Had the same issues when I first got it too because I didn't understand it that much. 1. Check battery power levels, your batteries might be about to die. 2. No cheap batteries: I use rechargeable Sanyo Eneloop AAA's with a Lacrosse battery charger so I never have to buy batteries. I know the light is supposed to tell you to change but it sometimes doesn't for me but that's ok for me. 3. Always turn off the off switch under the mouse before shutting down your desktop or if you use a laptop like me, always turn off the switch before closing the laptop. 4. If those don't work, go to your PC settings to disconnect the mouse's sync to your machine completely then re-sync it again. 5. LAST RESORT: If those don't work, you need your money back. lol
501764
I have the same issue with random disconnects with Windows 8 and 8.1 - both with a Microsoft Bluetooth mouse and an HP Bluetooth mouse. It clearly is a problem with Windows 8. I even unchecked the option to allow the computer to turn the mouse off and it still happens. Both mice allow scrolling, but only in a limited way. If you scroll too fast it foes into a funky state where you have to move the mouse to move the screen. I've not fount a fix for that except to scroll slowly with the scroll wheel.
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.
355192
i have windows 7 64 bit and i had issues with it. updated firware and all. Got the replacement and it did the same thing. Updated that firmware and same thing. The pointer just randomly moves on its own. It is an issue with this operating system you can google it. Tracking issue for mamba mouse. They say it could be from having stuff like hard drives running on the computer desk but not in my case just my keyboard and mouse and monitor.
675440
I haven't and I've been using it for 3 years. If you're experiencing lag, try reinstalling the updated driver software from the Wacom website.
56396
I bought this for my wife and it did the same thing. I continuosly turned the tablet off and back on going to the settings and turning wi fi off and on until it finally was connecting, but would not authenticate the settings to make a complete connection with my wi fi jetpack. It finally made a connection after so many times but started dropping the connection and I contacted the customer service, who told me to RESET the tablet. This worked for about a week and the disconnections started again. I am returning this tablet and have ordered another brand.
1814892
I agree with what J La Mark says below. Generally the driver the tablet comes with is older version so u should go to their website and install a more recent one. For Window 7/8, the problem also might happen if u have the automatic window update on...windows looks for updates every time u start your computer. I had similar problem( not every 2 days but ever so often) until my IT guy suggested turning off that option...which can be found under Control Panel/Window update. U can manually update once every week if needed. Install a newer driver version from Wacom website and then try turning off the window update...see if that will help. U can also get more help on Wacom website. Good Luck I agree with what J La Mark says below. Generally the driver the tablet comes with is older version so u should go to their website and install a more recent one. For Window 7/8, the problem also might happen if u have the automatic window update on...windows looks for updates every time u start your computer. I had similar problem( not every 2 days but ever so often) until my IT guy suggested turning off that option...which can be found under Control Panel/Window update. U can manually update once every week if needed. Install a newer driver version from Wacom website and then try turning... » Read More I agree with what J La Mark says below. Generally the driver the tablet comes with is older version so u should go to their website and install a more recent one. For Window 7/8, the problem also might happen if u have the automatic window update on...windows looks for updates every time u start your computer. I had similar problem( not every 2 days but ever so often) until my IT guy suggested turning off that option...which can be found under Control Panel/Window update. U can manually update once every week if needed. Install a newer driver version from Wacom website and then try turning off the window update...see if that will help. U can also get more help on Wacom website. Good Luck « Show Less
961412
That tends to happen to me after a year of constant use--usually rebooting solves it temporarily. Some of the other Wacom tablets are wireless-compatible, maybe for this reason. I use the tablets for everything, to reduce wrist movement, so I don't mind replacing them; but if yours is new, replace it (belated advice).
1253623
Check with Displaylink, it would be good if they were working on it.I have the W8 tablet from Dell on order; should be possible to support RT but a driver will be required.Bill
1318786
Mark, I have an Android tablet, and it connected just fine. I don't know if it will work with a Window tablet, but given it works for Apple and Android, I have to think it'll work for Windows. Sorry I wasn't able to give you a definitive answer.
1165124
I have a usb wireless mouse & keyboard both work w/o a hiccup. I also have Bluetooth mouse & keyboard; they don't work very well at all. Frequently have to "wake" them up & after about a half-hour they time-out completely. I switched to usb wireless & haven't had an issue, yet (after about 2 years of constant use). If you're running Windows 7 on it, I recommend upgrading to Windows 8. It fixes 95% of the issues w/ this machine. Windows 7 is notorious for having issues loading drivers. Under Windows 7, my pen, printer & Wacom tablet drivers wouldn't load and/or would have glitches. This is on several different machines not just my Asus. Once I upgraded to Windows 8 (it was only $14 at the time), all those problems went away. If you're using Windows 8 already, maybe just double check your peripherals do actual work on another machine & try loading the drivers manually from the mouse manufacturer's site. Also, loading the Windows updates from the Microsoft site may help. Best of luck. Hope it works. I love my Asus Slate.
363438
I installed the Developer Preview of Windows 8 (32 bit). All of the Acer drivers seem to be compatible. It took a while to download all of them from the support website and install them, but after doing so and installing the required applications, it runs really smooth and has a very "touch friendly" interface. One thing I dislike is that my folio cover prevents some of the swipe gestures necessary for Win8. I've had a couple of random shut downs and a few program crashes (i.e. Mobipocket Reader gives me some problems [also you can't easily exit full screen mode without the keyboard dock]). The onscreen keyboard is substantially better in Win8. Some of the metro apps are either buggy or just incompatible. There is a game called Labyrinth that doesn't seem to do anything at all. The "Socializer" gets stuck in Facebook login mode forever. All that said, I will be purchasing Windows 8 as soon as it comes out for my Acer W500. It is so much easier to use than Win 7 with the touch and boots in 8 - 13 seconds.
1993345
I experienced the same issue from time. It sometimes worked when I use the brutal force to connect the keyboard and the tablet. After a while the tablet was damaged by that. The screen has a vertical black area above the connection port. My suggestion is not to use the keyboard at all. Just return it.
952253
I'm having similar issues with the hdmi. My Acer tablet and my ps3 won't connect properly for some reason.
1595013
I have not had any issues with Windows 8. Just make sure that you have the updated driver.
332474
Sorry am only using it with windows tablet. Have to say have had paring issues with them.
811862
My Screencast works fine under Windows 7 but disconnects after 30 seconds or so on Windows 8. Be sure you go to the Intel website for WiDi and download the correct and latest drivers.
602280
I will need more details on what is happening, are the modes themselves not functioning? Or is it the wheel itself not responding? The only time i have experienced an issue with the wheel was when i purchased the laptop and had Windows 8 on it, after downgrading to Windows 7 i do not have any issues with the functions of the laptop. I am not saying this is a fix, i am informing you that the software is still a bit buggy.