Do you have to use the case that comes with this purchase for it to charge or can I keep my otter box case on and it still charge ?
506205
Yes the only way this will charge is with the case that is provided. It's a special case that is fits into the charging port of the phone.
506206
You need to use the case that comes with the power mat. It will not work with a conventional case.
914277
No you do not have to remove case. You can also keep case on when you want to charge phone. Fits perfectly and its not too bulky.
602919
I do not have an otterbox case, but my phone charges through the speck case I use. Please note that placement on the pad is critical! If my phone is off target by more than a half inch, it will take significantly longer to reach full charge. One of the 2 "targets" on the pad needs to be in the center of your phone's coil antenna. Typically my phone is fully charged (from about 15%) overnight, but when miss placed, the phone will still need 20% to be fully charged. Hope this helps.
1133206
you have to take the case off and then charge it. I had another case on and i had to take it off whenever I was charging it in my car.
350580
Yes you can charge your phone without removing it from the case. I love my case I have dropped my phone a few times and the case has done it's done it's job. It protected my phone.
2189776
If you want to charge the phone by itself you will have to remove the case. While the case is on, there is no input for the lightning cord. If the case is on you wouldn't need to charge it with the iphone charger. You can charge both simultaneous. No need to remove the case.
400882
With my normal charger, yes. I do not need to remove the case to charge my phone.
288168
No you don't have to take out of case to charge there is a little flap that has the charge port under it. Flip it up and plug it in. No removal required.
415214
You can charge it with the case on. I charge it every night with the case still on. There is an open space on the bottom.
1111881
Unfortunately I think an otterbox case might be to big. When I had mine I did charge it in a case, however, it was a slim case.
1226598
I just take my phone off of it and charge the case and phone separately. The instructions aren't really clear, but I think there is a way to charge both the case and the phone at once. You'll know the case is charged if it lights up when you turn it on. Make sure your phone is fully pressed into the case. Then press the power button in the lower right hand corner of the case. I hope that helps.
365358
I not sure I wasn't paying attention they might have some instructions on back of the case box...but it's not hard to use...if you order the case and when you receive it you just slide off the top off the case, slide your phone in and slide the top off the case back on covering the top of your phone and push the power button on the case to charge your phone...and to charge your case back up all you do is plug your charger to it...but if your charging your case and the phone at the same time once you plug your charger to the case you will have to push the power button on and you will be charging your case and phone at the same time it's so easy you really don't need no instructions
2001283
You don't need to remove the case to charge the phone ... I don't use the carrying case section so I cant really answer that if that is what you meant ...also the case takes a lot of effort to remove from the phone ..unlike some other models that the case easily comes off... hope this helps =)
1137904
You have to use the cord provided. However, if you leave your phone in the case, it will charge both your phone and the battery case.
2023895
I dont have to for the charger I bought. Its the rnd upright cradle. Otherwise it snaps on and off easily just be careful of not hitting the power button too much when applying or removing case as power button is known to be fragile.
20385
Yes u can charge your phone while it is still in the case. I haven't taken the case off since I got it
954946
you need to purchase the case that goes on the phone. Then when you put the phone on the pad it charges your phone.