I connected the drain hose to a condensate pump according to the instructions but the water is going into the bucket not out the hose to the pump tank
508369
Install the diverter tubing that connects the outflow (that would go into the bucket) to the internal connection leading to the drain hole. If you don't have a manual, download from the manufacturer's site.
508370
Actually I had the same exact problem. I had to straighten the hose and razee unit then it worked. Good luck.
508371
Can you tell me where you found those instructions? I read the keystone manual. Did not find instructions on how to connect a pump. Does it require drilling a hole?
1026487
The unit comes with a white plastic hose connector (fitting) that inserts into back of unit with instructions that read: You can use a 12mm hose to attach to the connector. I use the manual drain (bucket) process so I can't comment on how well the continuous drain process works but I would mention again that the connector is made of plastic so I would be very careful connecting a garden hose fitting (brass?) to the threaded plastic connector. FYI, overall I've been very satisfied with this unit and wouldn't hesitate to purchase another if needed.
621938
You will either have to use a hose extender if you can find the right connector or buy a longer hose for the drain. I had to set my sink in close proximity to where the water drain from a raised deck.
2266236
The water must be let out of the hose. So. turn off the faucet and open the sprayer and any other valve on the end, allowing the water to drain out.
1021534
humm....in my installation NOT much because discharge is above floating line, but only drain back to the pump, the remaining water in the hose (about half quarter o so)....but if where the below floating line you may consider to install a check valve.....hope answer your question.
804772
You need to get a hose and hook it up- in the picture it shows 2 hoses, one is for water to the sink the other is for the drain
1076652
We had to deal with that too. Our solution was to put the unit on top of a 6 inch box and allow it to drain through a small hose straight down into a pump. The pump is always plugged in but has an on/off sensor that pumps the water out of the unit up into a big bucket when it reaches a certain level. Then when the bucket fills up I can easily take it to a sink or toilet. In the humid NYC summers I would have to empty it a couple of times a day but the A/C was a work horse and definitely worth it. The pump was about thirty dollars and really quiet. I think this summer I will get a longer hose that goes outside to the garden and we will never have to worry about emptying a bucket. It took me a while to set up the pump system so if you go that route let me know and I can go more in depth.
967776
Condensation goes out the hose. No need to empty a bucket with the condensation in it.
378994
Hi Kim,The unit drains by gravity. If your hose is higher than the unit, it will not drain through the hose.
1076653
Use the "Upper Drain Port" in the middle of the back of the unit. See my review dated 7/22/2014 for list of inexpensive parts to hook up a drain hose.
967775
Means you can hook a drain hose up to it so you don't have to empty the water that drips off from the condensation
1023180
If the weather is very humid, it may be exceeding the device's ability to self-evaporate the moisture. Try elevating the unit onto a sturdy platform (about 12") and, using the little black hose that attaches at the bottom of the unit, drain the water directly into a bucket (it will fill a 2 gallon bucket in about 5 hours, so you have to watch out for overflow).
1355756
The one I have drains fine, without the hose attachment, into a basin container I bought at the container store. I have not used the hose hook up so I can not answer on the performance of that.So far its been a good buy. Pricey but it is durable.
1753747
I am an HVAC Contractor, please read the installation instructions, you must have a 1/2" condensate drain line run from that drain port to an approved floor drain or a condensate pump to an approved drain. These are condensing water heaters as such need to eliminate the condensation that they produce. If you live in a cold climate area, most codes prevent you from draining it to an outside location due to freezing. I would highly recommend you have a licensed HVAC contractor check of the installation.
1997387
We installed & connected everything without an issue - and the entire system has been working flawlessly since it was installed close to a year ago. Something must be wrong - might be time to consider shipping it back or asking them manufacturer to ship out a replacement drain piece. Just an idea. Good Luck!
1492230
It should be connected to the pump. There should be a fitting for this; they are often located in the bottom of the skimmer, under the basket. You must have a strainer between the vacuum hose and the pump to protect the impeller. This vacuum head can be used with 1 1/2" or 1 1/4" vacuum hose.
1657143
On the back wall, about an inch off the bottom of it, there's the host attachment. This is a threaded connection in which it comes with an adapter that screws into that and gives you the laguna quick click/fit connection.To drain it you could pop the hose off and let it drain but that will leave an inch of water in there. Also once the pump is turned off that feeds that hose the water drains down back into the pond, or so mine does (don't see why everyone else's wouldn't either).