I just opened mine and can't get it to power up despite trying two completely new fresh sets of batteries. Any ideas on how to resolve this?
489285
mine did the same thing first time. I tried again several minutes later and it flipped right on. No idea why. It's been working since without issue. I know the cover over the battery compartment is a little sloppy- that might be the only thing I wiggled that could have done it. I'd also check the hand control connection to make sure that's hooked up properly.
489286
Sorry, no idea because mine did power up right away after installing the batteries. I assume you've check the battery polarities, (I thought it was hard to see the +/- signs on the holder) and also check the remote's connection. If not, contact Celestron. I did email them with an issue on how my goto was working, and they were responsive. Good luck.
489287
Are you sure the batteries are installed correctly? My telescope seemed to power up just fine so that is the simplest solution I can think of.
489288
Pay extra attention to the direction you insert the batteries (+ vs -) There are lot of batteries. Also, check to be sure the wires connecting the battery harness aren't broken or shorted. To be honest, I don't use batteries with mine because it's too expensive. I bought an AC adapter right away.
489289
I did the same thing, but I forgot to flip the switch. Might not be your problem, but it was mine.
1591719
Good luck with that. I can't get the "load" terminals to work at all. I just connect direct to the batteries.
2053964
If I remember right, you had to open the battery door thingy and there was a piece of plastic that you needed to pull out. I could be wrong though. Otherwise maybe try pressing the reset button? Just an idea.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
1534971
Mine works great and has for months with daily use. Have you tried hooking it up to unswitched power to see if it powers up at all? Otherwise sounds like a defect to me.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
134737
reboot...re insert batteries, check their orientation. If all fails contact them cos mine works brilliantly
2213517
My batteries have been working for almost 6 months now. Try using all new batteries and see if that makes any difference
1172130
Check and be sure you have the batteries in correctly and try different batteries also, I have bought new batteries that were no good before. I have had mine for 2 years and no problems
1777505
Have you tried a fresh battery and everything else is the same maybe contact the manufactures support. I have not had this problem or any at all.
2279479
same here. brand new batteries...power to the red LEDs but no power to the camera. Returning today.And the packaging was insane. Return box now contains shreds and shards of jagged plastic.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
993642
Sorry to hear your having trouble brother!! I have owned mine for almost a year and I just checked it, working just fine with the original batteries plus I still have the 2nd pair which they included. The best thing to do is contact the manufacturer, I've talked to them and they have a great customer service dept. I think they will be more than willing to help. Good Luck