I purchased this item from you less than a year ago, and it is now not working. Is there any type of warranty on this product?
503853
I purchased mine and after a week of use it stopped working, received a full refund. I honestly want to love this mouse bc the design is unique and unmatched, but after much research I found out the laser is piss poor in longevity. If you purchased it new, you can contact Mad Catz for a replacement within 2 years with proof of purchase
503854
I'm pretty sure there is, however I had the same issue and they refused to honor the warranty.
498250
If you still have the box/instructions, I'd email or call whoever they list for warranty replacement. The unit I bought is working perfectly so I really have no experience with this manufacturer.
108846
Sorry I am not very mechanical I would ask for a replacement of the unit itself it should be under a defect warranty. I haven't had something like that happen to me, sorry.
1023969
Sorry can't tell you on that one. Mine has worked fine so no issues with warranty.....
1709287
Mine still works. Call the manufacturer. There should be a 1 year warranty with it??
356267
Mike,There is no warranty on this product as it was purchased used. Thank you for inquring.
636443
Not sure if the item is under warranty. And I have been worried about that.
197183
Check with the manufacturer: I do not remember what warranty it had. Mine has worked for nearly 2 years, flawlessly.
1452053
dear amazon i purchased this product in december 2012 and already it have malfunction! what can i do to have it replaced?
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
77153
Warranty is 1 year and you would have to contact your seller about that. Thanks.
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.
1359801
I don't know if there is a warranty, but I had one that stopped working and I contacted the seller and sent it back and was given a new one that has worked flawlessly for over a year now.
545400
Hi Lisa, These items usually do not have a longer warranty than one year. You can call them directly at 1-800-225-3865 and ask them if they can help you. It does not hurt to ask. Good luck.
1445773
I don't know if it has a warranty, but mine has been working perfectly for 6 months now.
1071927
If it's a year or less old, I"d call them and see if you can get a refund or low cost replacement. I would call them regardless. I had the same happen to my old one (which was 5 years old). I tossed that and purchased a new one (this is the new one and actually works great).
2141171
Mine used to work then died after less than a year... seems to be a common problem. You can try the other solutions posted but it's possible that it just stopped working like mine and so many others.