I returned this product because it was shipped unrefrigerated. Will this be packed differently if I order it?
524471
My had an ice pack around it when I ordered it. So maybe you just received a bad one?
524472
Probably not. Most places don't send it in a cooler. It needs to be kept cool. If the shipper is Kirkman, they will send with ice pack but add quite a bit to the cost for this. Even so, many times the ice pack is no longer cool when received, especially during hot weather.
706564
No. I sent mine back bc it was shipped without a ice pack in the middle of summer.
706568
I ordered it in winter because I didn't know either. It was not shipped cold and the label does not instruct you to put it in the refrigerator after opening. I have been pleased with the product.
1255303
Kara, We do not ship this product with cold packs due to the short time that it is in transit. However, once this package is opened it should absolutely be refrigerated. Thank You, Customer Service
119075
I ordered it from iHerb.com. They ship it packed in a cooler with ice (gel type freezer packs) and recommend overnight shipping. It arrived cross country the next morning by 10am as promised and still cold.
88221
this product does not have to be refrigerate.so it's shipped regular in box.
1513268
It should be refrigerated or kept in freezer. It depends on where you get it from. Some places will keep it cold with ice packs on shipping, and some places just ship as is. It can go rancid faster if it hasn't been kept cool.
416141
It arrives in the same box--sometimes--with other Amazon products. Not-refrigerated. It works fine for me. Does it really require refrigeration--or just cool storage?
433880
my experience tells me they will be fine to ship to you...however after opening any unused product should be refrigerated for future use
1588814
Yes. The box, the bottle label, and the package insert all say to refrigerate it. That means for storage. Having it unrefrigerated during shipping is not a big deal, and you don't need to worry about it when you take it with you on travel. It's not going to be ruined like milk if it's unrefrigerated for a few days.
1493155
Yes, it is actually shipped to you packed rather flat. It is still rather thick given all the insulation.
1215140
Hello! We do not use refrigerated carriers to ship orders. Please be assured that the product is hermetically sealed and the probiotic count exceeds the label claim to ensure all label claims hold true at the point of receipt for the customer. Refrigeration is recommended once opened. We hope this information is helpful!
1219453
Once we receive the product from the manufacturer we are not permitted to alter the packaging in any way. We have to ship it to you as we received it. The product would arrive brand new, unopened in the original packaging and seal.
1212267
I would hope so, but only the specific seller can answer. You should always keep it refrigerated. However, if not refrigerated for a couple days in transit...it's not the end of the world. I believe it would still be effective. It may be slightly less potent, but this stuff is so potent to begin with it will still work and be helpful. There are websites online who specify they ship in ice pack, so you could check into that.
1356196
Sorry we do not ship this product with any refrigeration or cold packs....House of Nutrition
237922
AThis item is not cold shipped. As the item always is kept in climate controlled facilities with us and the shipping carriers. In the amount of time it takes to deliver, it will not affect the product
1513269
The bottle I ordered was not shipped refrigerated. In fact, I never used it because of this.