Anyone else had trouble with the plastic band coming apart?
511868
You to : I now go with on-time brand better service, #you cannot buy watch band replacement no were I tried !
399529
Mine did the same thing and finally one broke. I wound up tossing it after a couple of months. :(
888361
The plastic buckle on our most recent one (ordered in May 2013) partially melted and stretched our of shape so the strap tends to slip. Trying to get Carex to replace it. But we had no problem with another one and used it for years until a seam broke. Duck tape fixed that for a while. All in all, a good product.
1743013
Try the smaller rubber band, if not, a little adhesive backed rubber like you may find at a hardware or craft store may help.
1241361
I think you should fold it down flat, press down on the edges while turning counter clockwise and it should come apart. It may take a few tries to get it back together, but be patient. Good luck!
1843622
No not really. According to my grand-daughter, some bands may be already broken, but.. the bands do not break when you are using them.
1567205
My orange band broke only after wearing it 5 times. It broke where the plastic and rubber meet. I only use the colored bands occasionally. Have had no problems with wearing the black band and or inserting the tracker. I have had my Fitbit for 6 months.
1567207
Didn't have that problem but both black bands came apart. Ordered the colored bands and hoope it doesn't happen again. Love the Fitbit and soooo disappointed in the bands.
692064
I had the same problem. I removed the plastic piece in the hole and it was a little better but I stopped using it. It was becoming too much of a hassle to deal with it.
1183080
Yes, they snap like a twig under normal usage because the band is all plastic. I personally experienced this. The comments are true.
1806376
Yes, mine broke off too after a short time. I was told there was no way to fix it, and that no one else ever has that problem.
714195
I've never has that issue personally. The band stays on pretty well and when I have removed it myself it didn't cause any issues when putting back on.
29530
Anyone else having real trouble with the clasp? I had to use pliers which of course bent the clasp!
361561
I would say NO. I have had mine for over a year and it is in very good condition. The orange band has never fallen off nor become loose. Contact the company and they most likely will send you a new one.
609743
Yes, I've had no issues with the band staying on. Once, I noticed my phone slipped out slightly (bc I had to turn it upside down with the mouth open to the ground to be able to access my menu button), but it was very little and I noticed it and was able to push it back up
1865128
Absolutely not an issue. I've been using mine for about 2 months and the band hasn't fallen off once.
1722382
I took the black piece off and my 2 plastic pieces came off just fine I'm not sure keep trying hun !