I followed all the directions, put the cartridge in and the printer is reading it as emply---any suggestions?
506408
This is very easy to install to printer, make sure you are using right cartridge or check printer. I am using Canon MX410 more than 5 yrs but no problem at all. Also you must buy NEW cartridge no refill cartridge, they may be cheap but sometimes not work.
506409
It worked for me... make sure that it is seated properly, and installed in the black and white side not the color side. Also make sure that it clicks into place, and that your cover is closed properly. Maybe restart the printer. This is not a remanufactured cartridge to my knowledge, so it should work.
506410
In my experience, unless the printer is just not printing, the sensor may be the problem. I use 2 different laptops, one registers fine and the other says cartridge is empty, however it still prints. But, Amazon is REALGOOD about returns. Hope this was helpful.
506411
This is very easy to install to printer, make sure you are using right cartridge or check printer. I am using Canon MX410 more than 5 yrsbut no problem at all. Also you must buy NEW cartridge no refill cartridge, they may be cheap but sometimes not work.
506412
Lynnette, I have been using the same model cartridge for about 5 years and have never had a problem. I once saw a sign on a Walgreen's drug store showing cartridge refills at just over 10.00. I had my old one filled and when installed got the same message. Found out that the manufacturers now put a chip in the cartridge so when you have them refilled your printer will not recognize it as full. Had to go back to paying the big bucks for name brand. Hope this helps.
1118183
Have you tried unplugging the unit for a few minutes and let it reset when turned back on? Try cleaning the contact points on the cartridge and the printer with a touch of alcohol on a q-tip, let it dry before putting it back in the unit.
1092555
Could be a couple of things. I'd suggest going into Printer Maintenance (in the HP software - printer) and do a clean-print-head. If that does not do it I'd try align-print-head. Most likely it just needs to go through one or both of these ink cartridge head calibrations. Hope that helps.
2183612
I suppose you have to buy new cartridges. I hope you like your printer better than I like mine. Mine sounds like a truck starting up when I use it.
1657221
Assuming you have a printer model that works with the refill kit, there could be a problem with the chip you replaced. Is the new chip installed in the cartridge in the correct orientation? Did you try using the old chip instead of the new one?
1610600
Go to control panel, verify printer is actually loaded and recognized. Go through printer diagnostics and print a test page. Even do a simple flatbed copy as well to prove there are no mechanical problems. If necessary finally reload your drivers.
1571064
Rob it won't work, once the cartridge is empty the printer will not print. so it's best to buy a new cartridge.
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
644268
Well it could be a few things. First, Did you run a print alinement or select clean printer heads . Or you may have just ordered the wrong cartridges
919852
Try gently pressing down on the top of the cartridge at the front edge. It should just click in. Ensure you are putting the cartridge in the right slot as well (I have made this eror). Dennis
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1311571
I didn't have this issue but did your run the calibration program and check installation if Cartridges are installed correctly with tape removed.
1450646
The printer heads may need to be cleaned. Go to printer >>>touch the picture of the wrench >>>>tools >>>clean cartridges.
1198960
I had the same exact thing happen, what you have to do is tap the side of the cartridge to loosen it up and just keep inserting and pulling it out until the red light goes away. I literally had the same problem, took me a good 8-10 minutes to get it to work, but after I got it working I started printing and the quality was excellent. You just gotta get past that hump, but yes the toner does work and works great!