I noticed that this part has a lifetime warranty. If my distributor goes bad, how do I make a warranty claim and get a new part?
499464
we handle all warranties. product will be returned to us. Once we verify it is a richporter product and it is defective a replacement is sent out. We cover the shipping for the first 90 days, after that customer pays the shipping costs.
2194129
As I recall, there is a lifetime limited warranty for the parts. I was so excited at the performance I forgot all about the warranty.
1142034
I believe it is "limited lifetime" like you would get on one from the parts store. I am not positive though.
1327124
Same here - we had a contractor install ours. I think that's your best bet. Either that, or call the company direclty and ask for help. We had an issue with one of the parts. I gave the company a call and they shipped a replacement part the same day. They were VERY helpful and wonderful to work with. Best of luck!
1786786
None through amazon or maybe 30 days, dorman honors the lifetime warranty but you have to send the old one in for inspection and wait for a new one. You must keep the original receipt.
1288647
Good luck. Amazon wouldn't replace because it was over 30 days for me, and when I emailed the company selling the part, I was ignored. It is false advertising. They claim there is a 150 day warranty, but there's not. I never heard back from them and ended up throwing it away.
1024421
No warranty. These parts are part of a pack from different manufacturers. But these parts are fairly simple and are made well. In other words, the failure rate is probably extremely small for any of these parts.
358057
I can't find any warranty information on any of the sites that sell this item (or its equivalent). As a replacement part, it may not have any warranty beyond the usual 30 days to return defective merchandise, and at some sites that sell repair parts, not even that long.
1870407
The Canadian Distributor told me that they were closed when he refused me warranty coverage. Ms. Solomon never answered any of my inquiry e-mails. I could not find the physical location of this company with Google street view. If this company is still in business, please tell me so that I can get warranty coverage. 3/4 of my units should have been repaired/replaced under warranty. Thanx...
44890
Haven't used warranty or looked into coverage. The info might be on Lifetime web site. Have called the company to get missing part.
1021528
I didn't even realize it has a lifetime warranty. I have a dent in mine, no idea how. Still love the pan though, but maybe I should check on that warranty. Sorry I cant help answer your question, but when I do check into the warranty I will post my experience here.
1732021
I would start by contacting the manufacturer and telling them what happened. They supposedly have a lifetime warranty
382558
dont know the warranty. but as long as it is installed properly, there are no parts that can go bad.
939953
I don't know, sorry. We bought a new one for that very reason. We should all contact Themos and ask them to start making "parts".
1349207
Yes, it is a lifetime warranty. I contacted Dorman via online chat (on their website) and asked. I asked about online Amazon purchases and they said, they have a liaison that deals w/ Amazon. If Amazon is giving you lip/hassle, contact Dorman directly and they WILL set it straight.
1007607
I think it is something you should call the manufacturer about. Sometimes it is something they can just send you, but they should have the part as a replacement part to sell and I bet they have been asked this question before.
585663
I would call b&m. They have a lifetime warranty on them. This kind of scares me since I have read alot of people have been having them snap off on em.