I am having a problem with the side of the pool colapsing in when filled to fill line. If I am sitting in it, up against the corner, it is fine. I am not sure if we do not have enough air in the pool, or if it is a different problem. Has anyone else had this problem? I am having a problem with the side of the pool colapsing in when filled to fill line. If I am sitting in it, up against the corner, it is fine. I am not sure if we do not have enough air in the... » Read More I am having a problem with the side of the pool colapsing in when filled to fill line. If I am sitting in it, up against the corner, it is fine. I am not sure if we do not have enough air in the pool, or if it is a different problem. Has anyone else had this problem? « Show Less
518281
Yep we have had the same problem. If it's not completely level it will do that. We also have to take our portable air compressor and re-inflate it all the time. It serves the purpose for the summer. Cheap enough that we buy a new one each year.
518282
We are having the same problem and are very frustrated. We even bought the pump that goes with it. My husband continues to blow it up. They had the same pool on sale at Big Lots for $19.99. So disappointed!
518283
Ours had a small air leak from day one. It was between the tubes, and impossible to patch. It lasted the summer, which was all that I expected for two small boys. We didn't have any trouble with it collapsing, though.
1613322
You should try to have it as level as humanly possible! If it isn't the pool will not fill correctly, the top ring will not set right and it tends to get mildew buildup where it is uneven.
1660863
My advice is to add two bags and wait to see what the reading on the pump is. I added three 4olb. bags and it was too high so I had to drain 20% of the water and refill. However this did solve the problem and I have not had to add anymore salt all summer. I love this product!!! Clean pool all the time. All I have had to do is clean to cooper device once by soaking in vinegar! Easy!
137080
The colored notches around the pool have places for inflation. Those are the only areas that inflate the bottom does not. The top inflates from the upper level of color.
804224
We just let ours lye on top of the water and it works just fine... We never tuck it in anywhere, ours if a 17 round and we just fold any excess under or over around the edges and let if kinda float... I have pulled it over the area where the retun water goes back in especially if the water is low so that the current does not put it across the pool, but that is only an issue if the water gets low... Hope that answers your question....
610235
When it has air in it it floats. When it is full of water it doesn't float. You don't want air in your vac line. It sounds like perhaps you've installed the canister inbetween pool hose links. Remove the canister from the hose. You should place the unit underwater and allow all the air bubbles to escape, then plug the entire canister directly into the wall vac hole. Then, attach the pool hose (make sure you hold the hose underwater to release all air pockets before attaching to canister.). Should solve your problem.
1940818
I have never had this problem. I would follow Dave's advice since the directions do say you should keep the hose stretched out straight when not in use. We just run the hose along the side of the pool. We only curl up the hose when we are having guests and need to put it out of sight.
540012
The pool is fine. Mine is sitting empty because no one will come out and work on them. I'm told they only want to work on inground pools. So if you can do it yourself, you'll be fine.
180780
If you 'push down' it will pour out water. If you are sitting in a chair outside of the pool and rest your ankles on the side of the pool, it will dip down almost to the point of over flowing. You can rest your head on it while in the pool and let your body float without it overflowing. You can rest your arms on the sides while in the pool but not pressing down very hard. Make sure the ground is level!!
330469
Stable if the sides are undisturbed, but not sturdy. This pool has no rigid sidewalls. The upper rim must be air-filled. It then floats as the water level rises. One of the challenges of this pool is that entry must occur without significantly depressing the side walls, as that would allow water to rush over the lowered section. The walls taper in, thus a straddle of them requires stance with not only sufficient height but also sufficient width. That said, friends of our maintain a larger diameter Intex pool of the same design at less than full in order to allow their 3 & 5 year olds to easily climb over the edge. Stable if the sides are undisturbed, but not sturdy. This pool has no rigid sidewalls. The upper rim must be air-filled. It then floats as the water level rises. One of the challenges of this pool is that entry must occur without significantly depressing the side walls, as that would allow water to rush over the lowered section. The walls taper in, thus a straddle of them requires stance with not only sufficient height but also sufficient width. That said, friends of our maintain a larger diameter Intex pool of the same design at less than full in order to allow their 3 & 5 year olds to... » Read More Stable if the sides are undisturbed, but not sturdy. This pool has no rigid sidewalls. The upper rim must be air-filled. It then floats as the water level rises. One of the challenges of this pool is that entry must occur without significantly depressing the side walls, as that would allow water to rush over the lowered section. The walls taper in, thus a straddle of them requires stance with not only sufficient height but also sufficient width. That said, friends of our maintain a larger diameter Intex pool of the same design at less than full in order to allow their 3 & 5 year olds to easily climb over the edge. « Show Less
184515
I had a horizontal year near the base of the pool. There was no place for me to apply pressure as there was nothing to resist that pressure. I applied a patch to the outside and inside, allowing each to dry in between. I wasn't able to press out very many of the air bubbles. The pool held water just fine. It's still holding 8 months later.
1802690
Try to adjust the amt. of water flowing into the pool. That seemed to work for us.
1484668
Have you tried looking under the suction make sure no leaves are stuck also use the pool stream to shoot out any debri...sometimes this helps..could be clogged..
1847378
Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-) Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue &... » Read More Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-) « Show Less
566030
I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but are very slow. Good Luck I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but... » Read More I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but are very slow. Good Luck « Show Less
987101
Yes. I haven't used it yet because my Aquabot vacuum is running in pool for that reason. Sand doesn't seem to settle in corner like the leaves and such.
748501
the lip of my pool is beveled so I called the company to ask if it would work. they were very pleasant and suggested a simple bracing to keep the unit level. I've had the product in the pool for almost a year now. I'm very satisfied with it. suggest you call the company about your specific issue.