What can i do? All the colors work except Cyan. It won't put out any ink at all which skews all the colors when printing.
522936
The only trouble I have had with the toner cartridges was when I ordered No. 225 by mistake, instead of 226, to fit my Canon printer. Sometimes the numbers are small and hard to read. Check the numbers carefully. Go to the Canon website and doublecheck the cartridges that fit your printer. Also, some of the resellers (I have been using Inkjet Corner) have info on their sites saying which printers the cartridges fit. Hope this helps. An occasional faulty cartridge can happen, but since you have trouble with Cyan only, I suspect it is the wrong cartridge for your printer.
651587
Try opening the printer settings from the computer. Also try the settings from the printer itself. Maybe try shutting it off and on.
1087173
No, it won't print if is out of color ink. It already happen to me. Even though I was trying to pring a black copy.
1168012
Sounds daft but have you pulled the tab off the new cartridge properly? Theres sometimes a clear film over where the ink comes out for stopping it drying out whilst on the shelf. Try print head alignment through the maintenence function
256821
I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does... » Read More I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? « Show Less
1361213
No problems yet, but only one refill. Check to be sure that there is not ink on the chip at the bottom front of the cartridge or on the pins that make contact with the chip. Clean them with a Q-tip and rubbing alcohol to see if that helps. As for the colors, try the cleaning function that was mentioned in another answer. You can also remove the print head to see if there is any spilled ink on those contacts. If all else fails and you are still missing colors, soaking the print head in Windex for a couple of days, then rinsing in water can help dissolve clogs.
895479
No problem with printer printing in purple hue. Have you cleaned the printer ink heads under the maintenance menu? And only purchase the kodak ink for the printer, do not refill the cartridges. Well I hope this is helpful and I hope it works. MERRY CHRISTMAS
437819
I have not had this problem, when my ink runs low I pick either blk or color to make my copies. The printer has 2 black so it should still work, try pressing the color button to copy.
2179134
Something is wrong with my printing this week.Normally I get a warning about which of the colours is empty,but this time I haven't although the printing is not OK.Any ideas?
1577826
Same thing happened to me. After not printing(B&W) for awhile, I took out the black cartridge - carefully, to avoid stains - and wiped the ink orifice with an alcohol-soaked Q-tip. I might have done it more than once; at any rate, it worked and the ink now flows well. The color cartridges were OK, but I am prepared to repeat the trick if necessary. It's worth a try. Good luck.
1315155
Yes, but to a certain extent. My Cyan ink has been out for a few months now and it still printed black documents just fine. However, it wouldn't print double-sided. Additionally, just a few days ago it finally decided to make me replace the cyan before printing something.So yes, when the color runs out it will still print, but only for so long (a month or so, in my case).
1206957
I'm looking at my box and in no way does it mention Cyan. Maybe the seller is confused and showing the right box but wrong ink color. There isn't two colors in that type box, only room for one. I would DEFINATELY ask 1st before I buy. Hope this helps! :)
599984
I have had this problem before with ink I purchased from Sam's Club. I brought back the ink and they replaced it. Appears to be some type of problem with who's making the ink. I guess you'll have to contact the person you purchased the ink from and go from there. It's a real pain but there is not other choice. You may want to bring the ink to a store and see if they will replace it. I'm sure you (I) are not the only ones with this problem. The larger stores will know about it, just hope they own up to it.
1602588
Dear blueyzI have my Brother just as long as you and fortunately I have no problems. I buy my ink fromLDProducts.com and besides the discounted they have been problem free. Sounds like you need some service to your machine, call Brother if warranty is just over, (ask for a Supervisor) they may honor it. Or call the store you bought it for help. Service may be minor. If you took it to a service center they could tellyou what is wrong and how much it would cost to fix, before you would have to go ahead and spend anything more. Good luck.
1306152
Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time.
1775863
As a former technology manager, I would have a lot more questions for you. Has the printer worked before? If so, does it not print in any application. There's also the classic - turn EVERYTHING off (PC & printer). If still no good, what about making a copy - pull the USB cable and make a copy - if it doesn't copy - it's either the printer or possibly the ink cartridge is not snapped in properly.
45319
I haven't used it enough to run out of ink yet and also it isn't working at all at this time. It was printing fine (from my living room) then one day I tried to print a recipe and it would not print. I don't have the know how to fix the problem and hope I can find someone that can help. My ex daughter-in-law set it up for me but is no longer available.to print a recipe and it wouldn't print. I have no idea HOW to get it working - it's all greek