When i open the pur filter from the bag, I notice water dripping out from it? Does that happen to anyone else?
515649
Yes, it happened to my last orders. This never happened to me. One filter had water drops in the bag. something sticks to the filter. I didn't use it. It is not safe to use. 2 filters, I used, always spitted black charcoal and white dust in the water. I posted pictures with my product review. I contacted Amazon, and returned them to get money back.
515650
No! I would highly discourage you from using that one! They should always come dry.
515651
Yes, it happened to me as well. I called the company and they say the moisture is caused by a high temperature treatment they use to kill bacteria. So I'm guessing they boil or steam the filters before bagging them. I have no problem with that as long as it's a normal part of the process. The product documentation should mention that but it doesn't.
515652
same thing here, wet upon opening, never seen this before and I've been using for awhile this filter
515653
This is the second time I've gotten this question, and the answer is the same: This is a USED filter. Who ever Amazon is listing as the seller Amazon should look into because they are selling used filters & should not be selling to people on Amazon! Please notify Amazon about the issue so Amazon can take the seller off the site. There is no reason that water should be dripping out of a new filter!
515654
Yes, I've been using them for about 7 years, they are always wet. Even when I get them at my local store.
515655
I also noticed this on my last order from Amazon. Prior experience has always been dry. I found this issue after their return period so, now what? All filters in the package were wet and had a little charcoal coming out.
1803981
Yes, never had bag leak either. Dispose of the bag(s), but keep the boxes and contact the manufacturer. I'm sure they will reimburse you or send more or something. The top part of the item is supposed to attract moisture, then the water collects in the bottom part. Nothing is supposed to come out of the bag.
1258420
Hi, it's your filter, no matter how clean it looks on the outside it gets pretty clogged internally. You can order three packs of filters on Amazon. You could always pull it out until they arrive. Rob
607844
YES! If it is what happened to me it is coming from the lid. All of a sudden our tank leaked and we discovered that the water is traveling from the filter area down the side of the tank. The only way I could resolve this was to not press the lid all the way down - just rest it on top. Bummer cause otherwise I love this tank!
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
610792
Yeah, I noticed it. At first I thought the actual filter was leaking, but when I closely examined it, it was leaking slowly out of the faucet adapter that the filter assembly clips on to, and then trickling down to the filter area and dripping. I've switched to a different brand of faucet filters because of the leaking and sagging of this filter recently.
1693649
No, I haven't. I use mine a lot. I'm in Arkansas where it gets pretty hot and humid. I started using it in the winter and keep it filled longer than I should. I only fill it with water thats been ran through a Pur water jug that came from the kitchen sink. I personally, am very satisfied and haven't had any problems with mine.
34293
No- make sure the filter is in correctly. That caused problems with mine too!
274230
I have experienced my grounds to be quite soupy or watery when I go to dump them out. Not sure if it's normal, but it's been a bit messy. I try to let it drip out for as long as I can before cleaning the whole little coffee basket out under hot running water. Hope this helps.
1729516
Happened to me. I removed and reinserted the filter a dozen times. No luck. Ended up returning it. I recommend the Pur brand.
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
1176356
Is this a new filter unit? If it is new, sounds like defective to me. My experience has been that the filters always end up leaking when it is time to replace. Quality of workmanship and design is not directed at longevity.
1545352
Actually it does. I noticed it doing that this morning. I just thought maybe it was because I had too much water in it, but it leaked again after I refilled the bottle.
451842
I saw posted somewhere that a different manufacturer's device automatically is set to do this after a certain amount of water has flowed through it. Simply removing and then reseating the filter MIGHT fix the issue, although I can't guarantee it will be the same for this device.
2231754
No, I don't think it's normal. Mine was clear first time. My guess is, if you use cloudy water, there is a leak there somewhere, most likely to be the filter elements or the plugs(holes - if you use 2 elements instead of 4) not tight enough. If you use clear water then I'm not sure...if you didn't clean the elements and primed them then may be dusts would have got int there and make it cloudy...I hope this helps
2169331
I haven't had this problem. Have you tried tightening it to see if that helps? I remember at least one other reviewer had the same problem. Once he/she tightened it, it no longer leaked. Hope that helps
1217503
Not that I've noticed, though admittedly my canister filter is crapping out right now (but it's about 2 years old). The only thing I notice is the water goes brown and the ph is affected according to how much you put in there...