Can someone reccomend a company to order a replacment heating element and boiler from? Thanks!
489188
Before you spend to replace parts, try to fix it yourself. Unscrew the top and take it off so you can see inside. You will have to lift out the water container to get the top off so you can look into it. (After unplugging it, of course!) There are three thermostats, two on the top and one on the side of the boiler. Locate the side one, there is a red button on the top of this thermostat. Press this button. You may not hear a thing, but do it anyway. Now replace the top, plug in and see if it works. This is a reset button--the boiler may have overheated. If it doesn't work, at least you tried! Then you can looks for somewhere to spend your money trying to get it fixed. Will Rancilio do anything for you as far as repairs? One other thing I should mention, if it is heating (feels warm on top on the lid when you touch it), but no water comes out, you may have to prime it. Fill with water, make sure both plastic tubes are to the bottom of the water container, turn on the middle switch of the three on the left, then turn on steam wand handle counter clockwise, now turn on power. (Main switch) In about 15 seconds a stream of water should come out of the wand, so have a glass under there! Now it's ready to be used again.
995953
Yes, you can go the their web page and order any parts you need. I swear by this grill and their service dpt.
275405
I purchased my unit from "TZSeller" and he informed me that if I need parts to just email him and he could get them..Don't know if that is where you got yours but hopefuly whoever you purchased the heater from could help you..It has a 3 year warranty.
278551
You can contact the manufacturer directly at: http://www.steamfast.com/product.aspx?categoryid=634d04cb-54c5-4160-a28e-9be500e7ffa4. I used this link to look them up and then you would choose "support". You may also call them at this number which was listed on their web site: 1.800.711.6617
1455800
Rt now for short period of time I can wave shipping for you if you want furnace...let me know if you want to make purchase and I will wave shipping have a great day
376414
my Grohe Grohesafe 35235000 unit.. is it right part 47080000 for replace..from the picture it look same. please help.. garylamfotos@hotmail.comcan you send to UK ? and how much is shipment cost? thanx
906908
Eleanor - you can try the B&D; site directly at http://www.blackanddecker.com/Parts.aspx - but I found the price for parts replacement to be more than the cost of getting a refurbished one from searching Amazon. You can also just simply Google Black & Decker Parts Replacement and see a few other sites, but I found none too helpful or too inexpensive. I essentially paid less for my refurbished unit with everything intact than I would have to just replace the bowl which had broken on my older unit. Hope this helps.
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
1348722
This unit works great, I have four of them ranging from 4 years of use to current. You must have enough gas flow to unit at least 3/4 ".Intake and out flow as instructed. I you call Navien in NJ. THEY ARE GREAT in helping you with any issues. If you are not experienced with these units I recommend you fine a plumber that is versed with these boilers. The number is 800-519-8794 , I am engineer so following any repair of this unit will take some good knowledge of it's function.
1442781
here is the link to the site http://www.iheaterstore.com/ they have contact tap and a 1-800 number as well.
1391901
I have done that few years ago for a different heating blanket company so I don't see why not call the main company I bet you will have luck !! Plz let me know how it goes
1038741
Milesstair.com sells everything for this and all other kerosene heaters, he ships fast. Hope this helps you out.
101241
Jerry had good advice. If you do not have testing equipment and are not familiar with the components of the unit you would be better advised to call a heating contractor.
1038740
Robert, I looked in my manual and can find "nothing" called a heat element? If you look in your manual (page 14) it shows all of the components and their part numbers; with the proper part number and a computer you should be able to find what you need. If you don't have your manual, try to better describe what broke and I'll attempt to match it with a part number. Greg
1106924
I emailed the company that I believe makes the steamer and got this response:The two gaskets for item 50SS are:A-02, Thin gskt. $3.50A-12, Thick gskt. $3.75 + shipping, both are available.You can place an order by calling Customer Service at 800-927-0277 ext 108/107. Business hours are 9 am to 5 pm, EST. Monday thru Friday.European Gift & Houseware----- Original Message ----- To: <sales@europeangift.com>Subject: replacement part?> Hi,>> I recently purchased the Stove Top Steamer #50SS. I have been really > enjoying using it, but very recently the 2 rubber stoppers (gaskets?) were > damaged and it no longer works. I was hoping to order replacement parts! > Would this be possible?>> Thanks,> Noah I emailed the company that I believe makes the steamer and got this response:The two gaskets for item 50SS are:A-02, Thin gskt. $3.50A-12, Thick gskt. $3.75 + shipping, both are available.You can place an order by calling Customer Service at 800-927-0277 ext 108/107. Business hours are 9 am to 5 pm, EST. Monday thru Friday.European Gift & Houseware----- Original Message ----- To: <sales@europeangift.com>Subject: replacement part?> Hi,>> I recently purchased the... » Read More I emailed the company that I believe makes the steamer and got this response:The two gaskets for item 50SS are:A-02, Thin gskt. $3.50A-12, Thick gskt. $3.75 + shipping, both are available.You can place an order by calling Customer Service at 800-927-0277 ext 108/107. Business hours are 9 am to 5 pm, EST. Monday thru Friday.European Gift & Houseware----- Original Message ----- To: <sales@europeangift.com>Subject: replacement part?> Hi,>> I recently purchased the Stove Top Steamer #50SS. I have been really > enjoying using it, but very recently the 2 rubber stoppers (gaskets?) were > damaged and it no longer works. I was hoping to order replacement parts! > Would this be possible?>> Thanks,> Noah « Show Less
2070185
Hi Mike,never had to get parts for this heater so u would not know were to get them sorry
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.