I like this item and it meets my needs for the price but the caps to screw in / tighten to the plate / wall are not long enough - what can I do?
518136
We had to use Molly bolts to secure it to wall but the length of screws worked fine. You can always go to your local hardware store and purchase longer screws/same diameter for $ little cost. Then it should work. Ours has held fast with no problems and we move it for use several times a day!
1879936
Just tried it... You can put one cap on each "holder" but they do scrunch together a little. It was better if I used two "holders" per cap. Also, we were able to snap off the "over the door hooks" and just wall mount the unit.
1087529
I think there is a small screw that holds the cap in place. I'm not home so I can't check mine out. Sorry.
1393692
Try contacting the manufacturer and see if they will send you another. If they will not or can not, they might be able to give you the size of the screw and you can get from a local hardware store.
1427541
They do not make longer pins. I had a customer with the same problem. Its either the wrong hose, or the spring under the screw is defective and not pushing the pin down. I think if you purchase a new wall plate it will solve your problem. Thanks
368824
adam w evans answer seems like a great answer. I didn't have the problem you describe, nor have I had to adjust the screw mentioned.
428359
This consists of two pieces. One piece is the mount which attaches to the wall and is a metal bar with a shallow "U" in along the middle of it's entire length. The other piece that you see in most of the photos, is a formed metal "cap" with magnets inside. This outer cap firmly grips to the wall mount via the magnets.If you were to cut these two pieces to size, I expect they would still work, but you would have to deal with the exposed, possibly messy cut end.
625602
They have a Tile Clamp Accessory you can purchase to make it work. Or with a little ingenuity I'm sure you can get it to work. If you call FastCap at 888-443-3748 one of their engineers can help you out.
1448243
There nuts under some caps where it hinges. Tighten those , you should be able to tighten it to the point where it is hard to move.
143002
I used the screws that came with it, and pulled it out of the wall within 24 hours. By being a klutz and tripping against it! Replace the 1" screws with 1.5" and you'll be happy.
1548201
Phillips will work but will need to be a small point one. The screws are fairly small.
222825
I add the rubber caps. The smaller of two sizes from a hardware store. ANd afleece on top.
676151
We have a few options for you to resolve that. The screws are the length that they are to allow for the installation of a license plate frame. If you have one of those that you want to use then they will not stick through the back. If you don;t like that idea, we would be happy to send send you some Plastic acorn caps, or some shorter screws. If you want some new hardware like that, it would be best to call us; 503.505.6886
2076588
Take the screw cap completely off and stretch out the metal piece that the bits fit into. Then it should be ok.
1023558
In my review, I complained about the quality of the plastic "cap" the magnets fit in. The manufacturer send me a several new magnets of a different design that work well. You may want to check with them. Else, any magnet that has a protective covering around it (so it wont scratch the surface) should work just fine. The stronger the magnet, the more it will hold.
1176650
The screws are not too long, however, they are pot metal and break off very easily, so don't try to tighten them very tight. I used a power driver and it almost immediately.
2172908
The cap is supposed to act like a seperator of sorts , first make sure the system has zero PSI , or maybe some thing is wrong with the cap ,opening to small or large. Call distributor they have parts and answers