I've purchaced this product few days ago. Notice I'm missing Wireless reciever for mouse and keyboard. Check everywhere in box. How to replace it?
494584
I dunno... I don't use the wireless keyboard or mouse. They're junk and easily interfered with.
494585
I did not have that problem, but had a lot of virus and they did not help me would not deal with them for help any more and I only have the psc for for sis months
494586
Call amazon costumer service right away so you can send it back and hopefully the will exchange it or refund your money. Good luck!
494587
I suggest you buy an usb bluetooth transmiter, but when you make the purchase, ensure that it will be compatible with hp keyboard and mouse, it would be better if you carry the keyboard and mouse to the store..
494588
All I did was put the batteries in the keyboard and mouse and press the blue connect button. The receiver is built into the computer.
1948914
My Gateway came with a wireless keyboard and mouse. You need to look at the "details" and item description from the seller. Some sellers are selling "used" or refurbished ones. so you need to read everything it states about the computer. If you don't see the answers to any of your questions you can simply email the seller.
329094
Call Logitech. They have great customer service. My control box burned out on an older model and since they didn't have that model anymore they had me ship just the control box to them and they gave me a whole new system, a newer one! For free.
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.
1357368
Several possibilities (not an exhaustive list): Push the "connect" button on the reverse side of the keyboard / the USB port where the receiver is plugged in may not be active; try putting the receiver in another port / the perennial "try restarting the computer" / the batteries that came with the keyboard and mouse may be old; try replacing them / finally, try whether the keyboard and mouse work on some other computer
1154936
I'm sorry I checked... Logitech does not stock them anymore they were usually $10. Try to email or call them but I dont think it will be helpful. They may check your serial # and if the warranty is still valid (5 yrs) they may issue you a replacement. They did the same when a VX (former top of the line) I owned began to have trouble. They sell it (the receiver) also on that auctions website but for ridiculous prices.
1141128
As a used computer it comes with whatever the company that refurbished it provides, but no this one did not come with wireless mouse or keyboard both of which I purchased and am currently using.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
507252
you do need to repair the replacement receiver with the presenter. you can download the software from logitech here: http://support.logitech.com/en_us/product/wireless-presenter-r400#download
1522149
Sorry, Douglas, I have the wireless disconnected as it is connected via Ethernet cable. I'm out of town and can't check on it.
1290502
Hey James, I'm gonna go through some basic troubleshooting with you. Make sure your mouse has AA batteries installed and the on/off switch is in the "ON" position. Once that is taken care of plug the usb transmitter into the usb port on your laptop/desktop. Make sure the mouse is not being used in glass. The laptop/desktop should auto detect the new hardware. Please let me know if that helped you. If not I'll give you some more info.
381960
Check bottom of mouse for a detachable piece that you plug into one of your input slots on side of laptop. The laptop will read a new device and mouse should show up on screen
1009514
Did you plug the keyboard/mouse receiver into one of the USB ports on the lower right side of the monitor?. Remove the cover on the under side of the mouse and the keyboard, insert a battery into each. Right next to the battery in the mouse, you will see the the wireless receiver, remove it and plug it into the USB port on the monitor, that should do it. If it does not, then you might have a defective keyboard or receiver. Hope this helps.
950224
Sorry so long in responding. Keyboard and mouse are "not" wireless. I upgraded with a 600 watt power supply but didn't look specifically to see how much RAM I could add. There was room to add RAM but just not sure how much. Hope this info helps.
1511975
OK, it clearly states under the first paragraph of the Product Description section: "Plus a wireless multimedia remote, with a built-in mini-keyboard and mouse, is included, enabling you to browse the web wirelessly from the comfort of your chair or sofa." And, in the "At A Glance" section, the last item reads "Compact handheld wireless multimedia remote with a built-in mini-keyboard and mouse" So. where is my included remote?? Had anyone gotten one?
2027299
I had my keyboard arrive from Razer on Monday and it does not have a wireless function. Just to clear things up for people.
249320
when i recieved the item it did not have a power cord mouse or a keyboard . the item i recieved was also dead ( diddnt work ) amazon refunded my money because the seller i got mine from was not responding to emails