Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is... » Read More Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? « Show Less
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
519600
happened o me and took it to the Apple store. The Genius Bar technician took it into the back room and with a tweezers removed a bunch of lint from the jack port hole. It works again like a charm and didn't cost anything... try it!
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00
1978264
Hi, thanks for the suggestion. I have a 4 month old nano that is fine with just the aux cord. I ended up just returning it. Thanks again.
2263799
I have never had that problem yet so can't really say. Have you tried different headphones with the same issue? If the other headphones work then it would the connector on you the headphone that doesn't that is the problem, probably a loose wire connection. I use mines with several different headphones and have yet to have an issue with it. And I do use it at least a couple of hours every day.
2081566
Honestly I'm not sure, I got rid of the headphones. Though I do need to update the review. Skullcandy did honor the warranty but had the exact same issue with the replacement headphones. Guess it wasn't meant to be.
2285101
Sometimes that happens (the one side playing part) to me with my Ipod. I usually just remove the jack and put it back in and it works fine. You could buy another AUX cable to see if thats the issue. If not, you should have a warrenty with SkullCandy to replace them. My advice is to first replace the AUX cable but if you don't want to spend anything, use that warrenty to just get a new set. You may have a defective pair of headphones. Hope this helped!
436735
I haven't had any issues, but I'm running regular headphones. I think the hole in the casing is big enough for any size headphone jack. I hope this helps. Thanks
901973
Same problem. Had 2 Sansa Clips (1 GB) and no sound when headphone jack fully inserted. Had to be juggled repeatedly, kept falling out when in position to create sound. Sent both back. Got money back from Proton, but AM Sales pretends they never received the product back. Riiight. Ordered Sansa Clip Plus from Sandisk, and it's better than the other two, but still has places where it just doesn't give sound.
2243312
My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to take the hit to our wallets! This could have a hugely negative impact on my exercise regimen... My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to... » Read More My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to take the hit to our wallets! This could have a hugely negative impact on my exercise regimen... « Show Less
1110671
good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements. Good luck! good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements.... » Read More good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements. Good luck! « Show Less
322139
Yes, I had the same problem and wound up getting replacement from the company after I posted a bad review about it. I did, however, find that the problem wasn't as bad later on and no problem using line-in. I'd say always use the line-in and your headphone jack when possible.
2023318
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke.If you find that out let me know. TksClaudia
475350
Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors that actually break. I hope this is useful. Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors... » Read More Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors that actually break. I hope this is useful. « Show Less
2199503
Well, this is hard to say. But here's my experience. About a year ago I was moving my amp with headphones plugged in. I stepped on the headphone cord and it pulled the jack loose. Neither 'phones nor the speaker worked. I took the amp apart: the jack had pulled off a printed circuit board but otherwise was not damaged. I eventually was able to solder it back on. It took a number of tries, for a while I was only getting the left channel through the 'phones and I had to keep taking things apart and redoing. Finally got everything soldered right. However, now something is a bit loose and the speaker isn't working. If I jiggle the jack I sometimes can get it back. Sometime I'll have to open it up again and resolder things, but right now I am just using it for practice with the 'phones. I suspose if I took it to a pro, maybe I could get it done up totally right. However, I am too cheap and sometimes I have found that sometimes pros refuse to work on a something because they either don't deal with the brand, or perhaps in this case, decide the way to go is replace the whole circuit board.
2283512
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in.If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
884136
It mostly works. Every other time when I switch from video to music it gets 'silent'. i.e. iPhone will show that it is still using MW600 as sound output, but no sound is coming out of headphones. Also, sound volume is not that hight.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
1849274
Hard to say from a distance / strange that the headphone works alone, I'm sure you've double checked the plugs / have you tried on a different device ?/ if the plugs are correct it should work or not, shouldn't be a sometimes works