what does a customer do when the battery doesn't hold a charge for very long? Can the battery be replaced? Is it much of a problem to replace the battery?
520493
As far as I know, the battery cannot be replaced. I tossed mine and upgraded to series 7, a much better razor.
520494
My initial battery lasted several years. Since this is a lower priced razor I found it cheapest to by a new one because the batteries should only be replaced by an authorised service station and a new one also comes with a new $27 head which should be replaced every year. I use the old razor as a spare using the charging coard for an electrical power source.
269248
Ours did the same thing. I called the service Department. They were great. Diagnosed the problem, that the battery was bad, right on the phone. Bought a new battery, on Amazon, of course. Sure enough. the machine works great again.
1457609
I bought this for my father in law and after 2 month he told me it is not working right, it dont hold charge good and he is in touch with manufa.and they told him to send it so they either repair it or send him another one. Sorry I couldnt answer your question.
1076312
Hi Matthew. I see where you are going with this. I don't see an actual date on the battery itself. This info may be part of a serial number or another code. I am finding that the replacement battery is not holding a full charge the way I think it should. My opinion is that replacing the battery is simply a temporary solution. Every once in a while I get a message that the battery has less than 5-minutes backup left. This is not right! When I am faced with having to replace it again, I would very likely buy the whole assembly new. Hope this helps.
214721
I have not had to replace the battery for the last two years. Since the price is so reasonable, I would purchase a new one instead of replace the battery. It is nor worthy replace the battery. I hope that help.
1205725
Hi T.N. - Not sure about battery replacement. I've had my unit for about a year now with no issues. I searched the web and did not find a replacement battery available. Could it be that you have a faulty charger? Try calling the customer care phone number - 1-866-738-4379
733289
does he mean replace to recharge or replace battery with new one? i havent had it long enough to need a new battery, had to recharge after few hours of hard use. if just sitting it lasts a long, long tim
1356786
It is a built in Lithium battery. So, I'm assuming no way to replace it.They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working.That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper.Probably will not send it back. (This is their idea of a guarantee, I guess.)
1578988
It appears that the battery replacement is glued together by the factory. It seems that it was never intended to be serviced. The low cost of this unit would not make it cost effective to repair it. I'm a professional technician.
708622
Well unless you can open it and try to buy a battery for it there is nothing else you can do for it. Read the Returns listed for the company and for Amazon opening it may void any chances for any replacements or refunds!
2259127
in fact if battery sustituo exactly the above, but the battery does not work, no holds charge or for 5 min of work, but not how to make a warranty as i am in mexico, me think provider should send a new product that works
1699343
Try removing battery and replacing it. If still no charge, yes, replacing the battery was worth it for us after several years of hard use.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
1032507
I'm not sure what you mean. If the battery holder is defective then you can contact us at our customer service email and we'll get you a replacement.
721081
First how old is the battery? and i think is time to replace it if its years old. if its new than you need to send it bak.
1997756
There are some batteries that can be replaced. There is apparently another internal battery that can only be replaced by sending back to factory. It is claimed to have a long life.
528068
Don´t know how long you´ve been using it for. If it is 1-2 yrs max with a minor-moderate usage I suggest you contact the manufacturer. I did it once at the beginning and they provided a great/quick service. If you´ve used it for several years then you have to understand that all batteries have a life. Maybe you´ve drained it a few times and it´s over now.