Removed the plastic tab at center knob but watch does not work. Got the battery tested and the battery is working fine. Any ideas why it's not ticking?
488774
Sometimes the knob doesn't fully lock back in place for the watch to run. You might want to check the knob stem and see if it in fully down in the slot for the watch to run. If it still doesn't work then perhaps ask for an exchange. My watch does well for me, however the children at the orphanage sometimes pulls the stem out without my knowledge and I find that I lost a few hours. Ha!
488775
About 1 of 12 that I have bought just don't work. You may have to return for an exchange.
2020463
Dr. T, the watch cannot be turned off! The only way to "turn it off" is by disconnecting the battery. If the display is blank as you say, it is defective, and you must return it. It sounds like the battery is dead and no longer able to hold the charge.
2199216
I'm sorry, didn't encounter this problem. The only thing I can think of is to ensure it's set securely in/on the base. The dials won't turn unless it's on the base properly.
1583716
On my stop watch you have to unscrew a little screw to get access to the battery. Hope that helps.
1475783
You have to send it back to get repaired. There are small plastic clasps that are attached to the watch itself that hold the strap on. The strap can't be replaced without breaking these. My watch fell off my wrist after these clasps corroded and fell apart. The cost to get it repaired would have been about half the original cost of the watch. I switched to Garmin instead and have had it twice as long with no issues.
979628
Your watch may need a new battery or it is dying. My first watch acted similarly. I just bought another one just like it because I like the heart monitor feature.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
1757090
Contact Timex. I've always had good experiences with their customer service dept. and I'm sure they can help you with your issue. ** you may want to be prepared that unless your item is still under manufacturer warranty--there may be a charge for it **
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
1992358
If you have had it less than a year, send it back to them and ask for a replacement. If they return it 'fixed', tell Timex it still is not working, because they probably didn't fix it. I sent my watch back in for repairs and it came back in worse shape then when I sent it, so they replaced it, no questions asked....I would buy another watch from these guys.
898322
I purchased the system for a friend and he mentioned this problem, but when I checked it out (timer ect.) it did not malfunction on my watch. Now that you have peaked my intrest, I need to contact my friend and get an update.
584610
I never had a problem with mine. So I would say defective. My dial is tight.
1622945
PROBABLY the best solution would be to contact Timex. you will have the number on your warranty/manual literature. it may be more feasable/cost effective to simply get a new watch and keep the other strap as a backup.but definitely check with timex
1582807
we just took the battery into radio shack and they matched it up for us. we have also gotten a replacement battery at the Bimart here. I would imagine that Walmart or something like that would be able to do it. just go to where they replace watch batteries.
2020461
Also my watch has been working since I received it from the vendor.There is no way to turn off the watch unless you cut the battery connection, maybe your watch has a battery problem.
445287
Hi I haven't any particular care and I have never experienced problems like you mentioned. Have you checked the cable ?. Also it could be useful clean and dehumidify the port in the watch before retry. BR Francisco
1561883
You should have received directions to program the watch included with the watch. Below is a brief description of how to program the watch. This is not a replacement for the directions you should use. Basically, press the lower left-hand side button to get to the various areas you wish to program. Pressing it once when the month and date are shown and you will see the word "chrono" displayed followed by "STP" This is the stop watch mode. press the upper right hand button and you will see "Run" displayed and the stop watch starts. When you want to stop the stop watch, press the upper left-hand button once and see "STP displayed and the stop watch stops running. Press the upper left-hand button again and the display is reset to 000. Press the lower left hand button again and see data. I've never used this feature so I can't give you any information about it. The instruction sheet should be of help. If you didn't get the sheet, ask the seller to send it to you. Press the upper left hand button again and see "Tmr" (timer) displayed. Use the other buttons to set how long you want to set the timer for. After the set time expires, your watch will beep. Press the upper left hand button again and "AL" (alarm) will be displayed. Use the other buttons to display the time you want to set the alarm for and the watch will beep when the set time elapses. Press the upper left hand button again to display DT (time in another time zone). Press the upper left hand button one more time and you will see "Time" displayed followed by something like MO-21 for Monday the 21st.