When I put the new battery in, and try to charge it with the USB cord, the camera says "battery empty".
511633
I have only used the external charger(LI-400) that came with the camera. When I got any of the replacement batteries I had no problem charging that way, Never used the USB
511634
I always charge my batteries in the charger plugged into an electrical outlet. I have never tried to charge it using a USB cord. I had purchased a dual charger from Amazon for my camera that will work in an electrical outlet and as a car charger. It is really handy when I travel.
511635
Try charging the battery with a "battery charger" that usually comes with the camera.
195673
I'm sure how you are attempting to charge it. However, this camera does not charge using the USB cord, it will only charge by removing the battery from the camera and placing it into the external the battery charger that plugs in to an electrical outlet.
1289746
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which youcan change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out,and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.
1304060
If you just got it you will need to fully charge the battery. When that is done, go to settings and make sure it knows to save to sd card and not internal memory. This is a great Camera!
1455663
You probably have a bad battery. Same thing happened to me. I ordered two new batteries. Charged them and the Camera works perfect. If you purchased this item refurbished contact the seller and Amazon and have them refund the cost of the new purchased batteries. They refunded the cost for me.
1683263
Have you tried fully charging it in either charger or camcorder? Does it appear to be charging?What is voltage across the terminals?
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
628940
Try resetting the camera. You might also try connecting the charger cord to see if a charge jolt would make a difference.
1874752
Jacki, you cab use a usb phone charger to do the same. If you look up the manual on the SONY site it will give you a picture of the actual cord that came with the camera.
1747969
You need to make sure that the plastic covering the battery has been opened ans discarded. Also, be sure that the Off/On button on the mic is in the "on" position and properly plugged into the camera base.
189010
Make sure the battery is connected properly in the back. Make sure the battery is also charged. And press the button on the battery pack in the back to turn it on
1959729
I was about to suggest first checking if the battery is inserted in the right position too. When the battery is charging there is a light in the camera. Also...because it happened to me: do you press the on-off button? If your camera is new check if the battery does not have a plastic little tapeon the poles that would originaly have to avoid leaking power. Good luck!
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1462194
Did you plug in the little cord from the battery pack to the camera? Also if you purchased it from Big mikes through amazon they are great to work with. Just call them if that doesn't work.
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.
1266779
The camera has a battery, and short charger cord (that doubles as a PC connector). If I have any concerns, it's because the charger cord is too short).
1625609
I used the charger and plugged it into it. It only took about 40 minutes to charge it up completely. Haven't used the camera yet. Sandy H.