My gate arrived with a 2 inch gap between the latch and the size of the gate. Is this normal? I think I might have received a defective product.
524050
When you first take it out of the box it does appear like there's a gap, but when you pressure mount it as you tighten it the gap should close.
524051
The directions should be more clear. There is a piece of paper attached to the gate that tries to describe what happens. Basically set up the gate in your space. As you tighten the screws on the side the gap will get smaller and smaller. Eventually it comes together. You have to tighten more than you would think so don't give up.
524052
Yes that's normal . After you attach the gate against the wall n then you need to tighten the side
524053
The gate is spring loaded so that when you put it in the doorway and adjust it the gate is kinda wedged in place. This helps the gate stay in place. The adjustment feet will line it back up.
1193910
Kacie, just off the top of my head, I really don't know or know if they have come out with wider gates. My opening is 34 3/4" with one extension. If you put a extension on both sides, maybe or if you added 2x4's on each side to pick up some slack you might be able to get the gate to work, but then you reach a point where the gate becomes a little weak, the whole gate. The better you can use the gate with out to much add ons (extensions) the more sturdy and stronger the gate. It is a great gate, maybe the mfg has made wider gates, would hurt to ask, like I say it is a great doggie gate and would work great for a child gate. bryan
1270786
Half goes on someplace overlapping (you will probably have to make something) half on each gate and when they are together the electromagnet holds them together. A least thats the theory, I couldn't get mine to hold a screwdriver tight enough to keep me from taking it right off, much less keep someone from opening your gate. I suggest returning that junk like I did and get an "estate lock" (out of Florida I think) it was a lock that can latch at slow closing speeds and is really locked, even with dual gates. It is 12 volts and my gate system is 24volts but the latch just opens a little quicker-not a problem. Half goes on someplace overlapping (you will probably have to make something) half on each gate and when they are together the electromagnet holds them together. A least thats the theory, I couldn't get mine to hold a screwdriver tight enough to keep me from taking it right off, much less keep someone from opening your gate. I suggest returning that junk like I did and get an "estate lock" (out of Florida I think) it was a lock that can latch at slow closing speeds and is really locked, even with dual gates. It is 12 volts and my gate system is 24volts but the latch just opens a... » Read More Half goes on someplace overlapping (you will probably have to make something) half on each gate and when they are together the electromagnet holds them together. A least thats the theory, I couldn't get mine to hold a screwdriver tight enough to keep me from taking it right off, much less keep someone from opening your gate. I suggest returning that junk like I did and get an "estate lock" (out of Florida I think) it was a lock that can latch at slow closing speeds and is really locked, even with dual gates. It is 12 volts and my gate system is 24volts but the latch just opens a little quicker-not a problem. « Show Less
1316846
I asked my daughter and she says that the latch seems strong with pretty rough play from her 4 year old so not sure if yours is defective. Those toys are usually very well made so may be worth a return to see. Hope this helps.
1853765
The two gates may be connected but there will be split entry. Each gate has a support post so it will not equal a double gate width, just two single width gate connected.Good kuck
2177672
There's no gap on mine. Well, the gap is symmetrical all the way across the top, I should say--maybe 1/8 inch or so all the way across. But in wiggling the door slightly, I found there's a tiny bit of give in the right hinge, whereas there isn't in the left. Maybe it's a weak spot in the manufacture or assembly.
1951925
The gaps are about 2.5 inches at any given point. The widest one is slightly more, the thinnest is slightly less. So it depends how rotund or inventive Mr. Kitty is! You could maybe screw some garden wire-mesh stuff into the gate if he's a very little guy.
1622341
The critical question is if your doors are pre-drilled for the handle, and what the "set" is if so. The set is the distance from the edge of the door to the center of the know hole. The two standard sets are 2-3/8" and 2-3/4". This latch is not adjustable, and is for a 2-3/8 " set door. So measure the distance, and make sure that matches what the door is. I bought these and found out afterwards that my doors were 2-3/4". Otherwise, they seem decent quality. Just make sure they're the right size.
1685270
It won't line up properly until the gate is installed and the tension bolts are tightened. At that point everything should be square. It actually works as a nice guide to know if you have tightened the bolts enough because the lock won't latch until you have.
2237539
Straitening the entire length of your gate should fix your problem. Works for me.
243230
I am thinking you got a defective product because mine works perfectly with no gaps, etc.
970781
The gate post and latch post should be parallel for proper alignment. The curvature or shape of the top of the gate should not matter.
302756
Yes, I am happy with this gate. We do not use it right now, we got 2 of them when our dogs were puppies, but the gates work great. The space between the verticals is around 2" and right at the hodge side 2 1/2".
2102081
The tension on the side bolts may have to be adjusted, probably loosened. Try adjusting the nuts a little from each side and see if that allows the gate to open a little easier.
1992274
Yes. The gate should latch properly. I have the same siuation. The only issue we have is in opening the gate. The attached pin on the hinge side often pops out of the hole. It's an annoyance but not a big deal since it goes back in easily.
1069575
I have not measured, but it is less than the space left from the wires that create the rest of the gate. Maybe a 1/2 inch or less?
2031613
2 inches between the bars. You might have an issue with the ends depending on the width of your door. Best gate for chihuahuas!