Heated up oil &amp; browned meat on 7 (oil wasn't hot on 5 after 10 min preheat). Rainbow colors on my pan now. BKF I know, but this is actually damage??
485554
It isn't damaged. It will probably come off with a good cleaning with Bar Keeper's Friend. It is a pretty common occurrence with new SS cookware. Happy cooking!!
2257562
I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as well. I do think a pot would be okay, but it might not heat as well on the grill part as the burner part. I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as... » Read More I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as well. I do think a pot would be okay, but it might not heat as well on the grill part as the burner part. « Show Less
898168
i have not been able to figure that out with anything except for beef. I just turn my pan up to med-hi let it sit for about 5 mins to preheat, add about a half tablespoon of olive oil and it dosent stick.
1388374
The two pots, 3 qt. Sauce and 5 qt. Stockpot, have no damage they have been great. My small pot started discoloring but still 'non-stick' and three pans, 2 qt sauce pan, 8" and 11" frying, as well as the 9.5" skillet, are damaged, no longer non-stick and discolored.
231922
I sprayed it with cooking spray before use, and the food was oiled. I believe I soaked it in water after use and put it into the dishwasher. No problems; it came out clean.
313002
I had something completely stained with coconut oil and after soaking it in the hottest water and oxi-clean for about 6 or so hours, it came out perfectly! It hadn't been washed or dried previously. My mom had something that HAD been washed and dried and she told me that the oil came out of that as well.
486835
I use only an occasional coating of canola oil and have not had the problem. Since one can damage the non-stick coating either mechanically or chemically, I would suggest that you contact Krups and ask them. Try http://krups.custhelp.com/app/ask. I am sure you are not the first person with this problem.
805542
First of all, how are you preparing the eggs? Are they fried, scrambled, or what? Secondly, did you use any sort of cooking spray or oil to coat the pan first? Tell me a little more specifically about what's happening in the cooking process, and I may be able to help you figure out the problem. It may be that the pan is too hot or not hot enough. I'm a chef and have seen a lot of sticky eggs in my day. The more details you can describe about what's going on, the easier it'll be to troubleshoot & determine the source of the problem. :)
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
493038
I think I may have used a bit of olive oil when I sauteed something. The unit didn't last long - very disappointing - would not purchase again. Sorry...
977092
We had to use near boiling water and steel wool to scrape it all off. It took a long time and was kind of a pain, to be honest, but is totally worth it. We then seasoned the pan with organic coconut oil and then a second time with bacon fat, and it is now my new favorite cooking surface.
354785
Not sure exactly what u mean. Meat goes in red comes out red. Sounds like a cleaning issue or a friction heat issue with meat coming out grey.
1099252
I wouldn't know for certain - sounds like it could be oxidation. You could ask for a different pot. I use mine every week, but it had no marks brand new. It has a few pencil-point sized black dots now but it has had burned food when I did not watch it closely and had the heat too high or was cooking something too long by multi-tasking. The dots don't worry me, but if your pan came to you in that condition, I'd ask for a new one. Contact amazon. They can tell you how to send it back and get a new one. They have return labels you can print out. Whenever I have called them with a problem, they promptly call me and I have resolved every one of the few problems I have had. I hope I was helpful.
788820
I have the pan and I cook on an electric range. The only time I have something stick to the bottom is when it wasn't properly cleaned. The food sticks to food residue left in the pan after washing. If it is properly cleaned, this problem doesn't happen. Also, preheat before adding oil, butter, etc. Fred
134168
I'm sorry. That's never happened with ours. I wonder if the temperature you cook with has something to do with it. Sorry I couldn't be more help. Good luck in finding the answer.
1623897
Well, some friends roasted smores over mine recently and it was ok... Last time someone reheated some meat as a last resource and after some drinks, it dripped some fat on the black iron of the "bowl" (pit) and it was kinda hard to clean. If you don't plan to keep it superneat and it's just getting some flames on your hot dogs using a skewer or similar, I don't see why not...
1514717
Heat skillet till just warm. Add enough vegetable oil to just coat the inside of the pan. Swirl the oil to evenly coat the surface. Heat oil untill ripples beginto apper on the oils surface.Turn off skillet and remove oil Let pan cool to room tempurature. Good luck with your skillet. Mine started pealing teflon on first use. I used a spatula for teflon pans. A substantual amount came off. Because there was no information with it as to where to return it , I just threw it away. Hope yours is better.