I'm using the cable that came with my iphone 5 and it doesn't fit into the charger. did anyone have the same problem?
497134
Steve, This is very strange, I also have an iPhone 5 and the cable that came with it works fine with this PowerGen car charger. Do other USB cables fit into this unit? If they do, you must have an defective cable. If other USB cables don't fit either, I will say you may have a defective PowerGen unit. Good luck.
497135
My iPhone 5 cable fits just fine. All iPhone cables are standard USB at one end. Have you tried to fit in any other USB cable into it?
497136
Are you sure you are using the USB end in the charger? This is a standard USB charging port and it is not possible for it not to fit. We have been using it just fine with our I5s.
497137
My iPhone 5 cable has a lightning connection at one end for the phone and the other end is a USB connector that goes into the wall socket plug. When I disconnect the USB from the wall plug , that USB connector fits into the car charger that plugs into the car "cigarette lighter" The usb only goes in one way. What does your cable look like?
497138
No, I have not had that issue. My iPhone 5 cable works fine and fits it. As does my iPad 3.
1604569
Try a different iPhone cord. Also make sure the charger is on (press the power button) while your phone is plugged in. It could also be a problem with the phone itself.
521587
Yes, the charger works but not the lightning cord that came with it. The lightning cord works with the iPhone 5, 5c, and 5s.
2239479
Well, I've a iphone 5, it works ok but you need to put the original iPhone's cable to charge the cellphone
1641791
I'm not sure. I've had issues with the iPhone 5 adapters. And if you've upgraded to iOS 7 there's even more issues as they detect knock-off cords, chargers etc so I've just resorted to using my regular charge cord. I don't have any problems then. Hope that helps.
932339
I did not have any problems with the charger not fitting. The stand, however, is very brittle so use that very gently.
271534
Never had that problem with mine. Maybe you got the one for the iPhone 5? I would exchange it for a new one.
1154465
I had the exact same problem and I returned the product. It says it will charge IPhone 5 and 6 but mine did not work.
2222849
suggest trying a different cable first. also try charging something else with a different connection like mini usb to rule out it being only a Apple product charging issue.
1808347
Idk probably if charger is the old (long) style like iPhone 4S is what I have. I comes with a bunch of adapters I threw away but wish I would have kept because I think my phone would fit better when it has a otter box on with an adapter. This will not fit a iPhone 5 as they changed the charger style to be much smaller
291911
The iPhone 5 charger doesn't work with this case, it uses a universal style charger, and one is included with the case
191732
I recd mine in the mail today and the charger part doesn't seem to work. It doesn't seem that the USB fits correctly into the charger and the jack doesn't fit firmly into the transmitter. Just doesn't seem like it is the right size. Is that possible? Or am I doing something wrong? It is not charging my ipod while transmitting. HELP?
1846035
I returned it. Couldn't make it work. I had the iPhone 5 cable and still didn't work.
1264756
The charger does work well but the cord that came with it does NOT fit an iPhone 5s or 5c and when I purchased this I understood that the cord that came with the charger would work with these phones. However kept it and use the original cord but wish the cord that came with charger worked with phones.
857352
I have no answer since I had no problem. The charger worked with my new iPhone and my iPad. I have only used it one time.
400357
Cables did not work for me. I have the iPhone 5 and bought these cables with an adapter hoping it would work. It did not.
931944
Mine did not come with a chsrger , I assumed it was a misprint . I haven't updated my iOS yet in my 5 and it still chages fine from multiple chargers . It sounds like the car charger that came with thst might have failed . Some chargers use a fuse in the plug that fits into a 12V socket. That's where I would start assuming that the phone charges properly on other chargers (110V)