Is there a way to restore the top flag and pink castle pieces to their original firm structure? Ours have gone limp and it's hardly a castle anymore.
510138
Ours flop all around, but I'm sure if you knew someone who did alterations or could sew a little, you could buy some foam and re-sew them into the pieces to make them as firm as you'd like. Depends on how badly you want it fixed I guess. That, or you could just buy a new one if it's the same cost to fix it.
510139
I bought this for my grandkids in NY. Haven't seen it open but know the kids enjoyed it. But do the cost analysis, if your kids enjoyed it for one year that was 10 cents worth of pleasure per day. Go buy a new one.
298965
There are thumb screws on one side of each of the flag mounts. Tightening those should do the trick.
394516
Try putting it in the track and roll it around the track several times FAST. If it's been sitting idle for a long time, this might bring it "back to life".
102655
Not sure, but sounds like there may be a defect. I put my house together in about a minute and it has remained sturdy since. Maybe try to reassemble it? Make sure all the velcros are attached, I think there are a number of spots with velcro, not just one.
1850967
I would check the desk and the hardware. I got mine with bad pices missing hardware. And it was a nightmare to build. The instructions where poor and horrible!! I wish I had to retunred it. one of the drawers dis not. So it missing the top drawers!! Horrible purchase. Anyway. you can post your email and I'll send ypu a copy of the instructions
2260337
Good luck! I assume you mean after it's assembled, right? I couldn't figure it out. We worked and worked with it. I was afraid to break it. I love the mobile and the little animals are adorable, but it must snap back out. I understand your trepidation; you don't want to break it.
2269060
The same thing happened to me, I just took the roof section apart and bent the pieces back as best I could, and then re-assembled it. Given that this is made in China and models come and go over the years I would doubt very much that you could order just replacement pieces for what was bent, but you can try (I dug out my old instructions) Sunjoy Industries 866-578-6569 or target@sunjoygroup.com.
243319
You can probably take it apart again, there are a few screws involved but most of the parts just snapped together. Just keep the instructions!
1260678
Ours is long gone, but had the same problem. Have no answer, just keep putting it back on. I guess you can try to glue it. That thing was a life saver. Plop the kid in and you can get some things done. Both kids loved it, especially when starting to walk.
826214
Hi Katie! My husband had the same issue and tried several screwdrivers to screw them in as much as they would go, but he could only get them to screw about half way in. While not ideal, the top part felt very sturdy even with half of the screw in each pole. He covered those screws with the small, circular foam piece for that section and then put the netting over top of that, and it has held up very well to my kids crazy bouncing. I wish the screw holes were a bit bigger so that those screws actually could fit into them. We were afraid to try and drill bigger holes for fear then they would be too wide and the screws would not hold at all. If you do find a good solution, please share!! =)
1999976
No, sadly you can't. :( it's also a lot shorter than you think it is. It was hard to put together at one point because some peices were just inches off than what they were supposed to be.
2159150
Same thing happened to me. I hope to be able to glue it again. Don't you think it can be done?
509910
We didn't. Our set didn't go together at all - the holes and cut outs were in the wrong places. In hindsight, we should have sent it back (we did not buy thru Amazon). We cut out new areas, fixed the screw holes, and did a better job supporting the tabletop. Our son has stood on top of it and not fallen thru. Doubt that could have happened before we fixed it. If you got it thru Amazon, I'd send it back. Poor craftsmanship (cheap). Spend more and get the KidCraft or save for a different brand.
2096042
We have the older and larger version of this-the complete princess castle. Unfortunately, it does have many small pieces and tends to fall apart quite easily. We have it packed up and stored right now because my husband and I got tired of fixing it.
93416
I just built a similar thing. Susan, did you ever find something appropriate? If you found a solution can you let me know at mkordick@gmail.com
1316266
Its been almost a year since I put mine together. I suggest you try the website for the company. I remember it wasn't too intense to put together. I'm sorry I can't offer more help, I don't want to steer you in the wrong direction.
1462929
Same thing happened to mine. It was after just a few weeks. I called and they sent me a new base. We tried to fix it to no avail. It's worth a call.