I received this light kit as a gift and did not have time to set up until today. One of the lights that came in the kit did not work.
493907
Very strange. The same thing happened to me. You can get a replacement bulb pretty cheap at the big box stores. Was easy to replace. However be careful. When I first set it up, the bulbs got so hot that it burned a hole in the side of the box.
493908
Sorry. I did not have that issue as everything worked fine. But you should be able to replace the bulb.
978810
Contact instructions for customer service were included with our kit; I sent an email to customer service and got a phone call back. They sent me a replacement light. We use a different light fixture with this tank though...
1920626
I got mine and one of the strobes doesn't work. I don't even know who to contact.
359445
My light never worked from day 1. It takes two AAA's. One of them sort of balances in there held in place by the spring, any movement of the whole thing shakes the battery loose.But even when I held the batteries in place the light never worked.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
743633
Some gel polish will give the instuctons and times. The light does not give times.
1294940
I would put the last one you put it in another pla see if it happens could be faulty wire on led move around if the one like Christmas lights recheck all connection let me know if works or not
117430
I think any so long as they have a camera, make sure there is plenty of light when you place on camera otherwise it won't see it. I thought ours was broken, I tried the next day in natural light and worked fine.
270755
When mine came in all of mine worked, that is until I started running the wires to mount them in several places. After having them where I wanted, later that night I was responding to a call. Once on scene I noticed my lights weren't working. Next day after testing them I found that over half of the wires that was included didn't work. That's what the problem was with mine
2117948
I am not sure, I have yet to have a working light. Waiting on refund from MarineandReef.
463652
I returned mine because they sent me a used one and the other light did not work.
407818
I would make sure those batteries are recommended for the light. I would also make sure they are installed properly. Some batteries are also required to charge a certain amount of time before you can use them. The batteries could be defective. I would take them somewhere like Batteries Plus and have them test the batteries. Hope this helps.
788610
Only half of the lights worked on arrival. The lights that worked were bright but were returned before we tested longevity.
1690942
Villagenerd I really don't no about ordering the extra lights without the kit, it is a kit with 8 lights or more,that u can order. It could be where u can order the extra lights but just me knowing for sure,sorry I don't. Sorry I couldn't be more help to u. I hope everything work out for u & may u lite up the streets & roads out there.
742029
I had similar problems. About 1/4 of the box were turned on when I received them, so the lights were dim. A handful broke because they were made with really thin plastic.
644347
There is no light kit, only plug for light kit. Maybe it is convertible but you have to buy that separately.
1511300
My lights don't stay on very long. I haven't really had a chance to look it over completely to see if there is some sort of timer on it.