we have one and love it always buy this but just bought this one and the one side of it don't work can any body help what to do
522001
this is my second one. First red one worked fine until kids decided to try to ride on it. Second black one also works fine and kids are not allowed to stand on it. Can't help with your problem. Sorry. Return is only advice I can offer.
522002
I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it... » Read More I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. « Show Less
1818257
Ours is still working. Sorry I can't help you, but you might try checking the reviews to see if someone else had that problem and the responses they got.
921329
Might have a bad one mine is beautiful so I would return it for a new one see if it's the problem. What's good for one person might not be good for the other. Good luck to you.
1276666
Ours has worked great since we bought it last year. Maybe you just got a lemon..
1482902
Ours seem to be fine. Did you try to flip it over and use it on the other side?
2234894
ours does not work either. It's a piece of junk. I wouldn't recommend this.
2268179
Some of ours that we bought don't work either. I think they are just cheaply made :/
563406
No help. There was only one model when we purchased ours. Considering the price, it has served us well.
326820
The one i bought from amazon it works good but make sure u buy the right one other wise its not going work.
1008779
We had a similar problem but Amazon was very good about exchanging it for one that worked. Call customer service. They will help you. Second one worked.
1329480
No, ours works great. You might want to notify the manufacturer about getting a replacement.
2126259
I bought mine at the same time and they it still works perfectly. Check if the button thing is still connected, you might just have to connect it again. If you can't fix it then it will be hard to buy a new cord because it is the only model that has a cord like this
1064145
Yes we do but the only thing I bought this on off amazon and it only worked for a day and now they do not work so make sure to check yours
2249016
i have never had a problem maybe you need to send it back and try a new one .......
1712721
Ours did not come with one either and it doesn't work. We will be returning it.
1908445
We had the same issue, and never did get it to work right. We ended up buying a better quality one.
1504738
It's suppose to be both sides but almost all are defective and only one side opens. If you try to exchange it for another one, you will probably have the same problem,