bought one in Feb; with wires on the underside (sticky side). I want another the same, not with connector on blue (sun side). Can I request it?
506683
only one seller has this model as it was originally a special order prior to the manufacturer bankruptcy. Amazon does not recognize this critical technical difference and therefore lists the most popular style(connection on top via J-box ) as if it were the only possible option. No kudos to Amazon on this technical inadequacy on their part; perhaps they need to hire more staff familiar with technology. As it stands; the seller is unable to list here the product with this uniqueness. Not everyone would be delighted since the only description on Amazon does not specify; assuming they are all J-box on top side of panel.
1052847
Not the way it comes from the factory. However, the wires are accessible on the back side so you could wire it up to work that way if you wished. Hope this helps!
1880480
Thanks, I'll check the packaging materials again to see if I missed it. If I can't find it, can I just get a replacement at Radio Shack?
1954766
Dear Jennifer,Please kindly contact us at amazon@sunvalleytek.com with your order number. Our service team will send you the instruction by e-mail.
661454
I bought a replacement at Radio Shack...just brought the old one in and found one with the same specs. They can help you find it, if needed. The only difference is the one they had was a white cord instead of black. But this didn't bother me as long as it still works!
119537
I would call Samsung customer service. They will be happy to send you replacement wires.
2212057
My advise to you is to remove your screen and see which side the plug in connector is on. Make site you see the picture of the backside of the one your ordering. Everything is the same but the side of the plug can be right or left. Make sure it matches what you see on yours. I had to return my first one. REMOVE battery or you can burn out the connector. Aloha
284554
It's the same just conect the two wires. ono on the left and the other one on the right. mine was the same way and it works perfect.
1947171
This is not normal. I have bought 6 of these and none have had wire protruding. I think it's a manufacturer's defect. They should replace it for you.
1609264
very happy with mine no problem, at least the wire is replaceable - better than all I have had before
2237698
For mine there were two contacts on the bottom. U will have to most likely solder wires to it.
1736658
I tested the one I got and it works great! I thought my original had gave out but upon further inspection it was a loose connection. So I keep the new one as a spare; wasn't too concerned about warranty. However, the seller does say you can use amazon's return policy or contact them for further item details; they may offer you a warranty.
1850412
You can contact the seller, but I just went to another seller and bought one of higher build quality.
1227689
i spoke to amazon and they said they couldn't help past refunding some of the money (which they did)...then i contacted the boom chair folks and they said they would send the wires...just did this yesterday so haven't received them as yet but they seemed pretty friendly and willing to send...the email address was rma@lumisource.com....the phone number was 847-699-8988 ext.48...good luck.
1772980
I cannot answer this question but I have one of my own. Where can I go to get an new connector or cable for the unit? In answer to the question above I think it would be worth a try
353963
Just my opinion, and I am not an expert, but I would guess it would be pretty dangerous to do that, especially if you think there's any chance the circuitry is damaged. If it was a defect, I would contact the manufacturer, but if you made attempts to modify it, you're probably on your own and should buy a new one.
2098312
Same here I have a 99 had to splice the wires but works great. Well did fixed it a month ago and daughter rolled it last Friday. O boy do I miss it