mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even... » Read More mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) « Show Less
122077
I have the elephant model and, after two weeks of use, it stopped coming out strong. I'm very disappointed; we got this because our 3 month-old was sick (and still is9 and the doctor recommended a cool mist humidifier.
122078
I have an elephant model and it is about two weeks old. It suddenly is not putting out vapor. It sounds the same but no vapor. What do I do now?
122079
I have the same prolem too. I think its the design of the penguin mouth. It is not tilted upwards enough.
122080
I got the same problem, my one is elephant model. no vapor come out suddenly after two weeks of use, so disappointed and dunno how to fit it!!!!!!
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
1019599
The directions say to add 1/8th teaspoon and if not steaming add another 1/8th teaspoon and at that point, you will think your at the beach with a sea spray coming at you, seriously and a little music, gurgling of the vaporizer ;-) That is how mine worked. Also due to the new vents on the front of the unit, the stream of hot vapor prevents getting burned so easilly and that is especially helpful if you have kids, including the fact that the head of the vaporizer doesn't come out as easy as the older ones, less able to burn a child should one get near it out of curiosity or knock it over somehow, pull on the cord etc... So where is the steam, inside further where the vents are, if you put your hand somewhat near the front quickly you will feel it steaming, and if you look from a distance at an angle, you will see the steam as well, it is just that the area is more protected that is all and for those who have kids, how can you argue with that, I can't.
1905282
no. you should see vapor coming up from the hole in the middle of the silver top. Sorry I didn't respond sooner, I thought the email from amazon was just another advertisement
927785
the same thing happened to mine....and it is sitting in a box because I hate to throw it out.....mine was an open box item.....however, I have invested so much money on the pods that I have to replace it.
205477
I also had difficulty using my mouth. I used the pump I use for my inflatables and the tube only blows up half-way and sinks in spots. I have to think it's the way the tube is made. I had another brand and it blew up just fine.
949002
Allison, contact Joel immediately. Use only distilled water, not spring water, not tap water and water it in a saucer. Fill it up about 1/3 of the way. That being said, did you check your email? Joel sent a detailed email before our plant arrived. I contacted him a few times and he was extremely helpful and fast to respond. Here's his email address: JoelsCarnivorousPlants - Amazon Marketplace lk5mjrd052j6cyv@marketplace.amazon.com I cut and pasted his directions in the initial email below: I will be shipping your order to you Saturday. Look for it to arrive in your mail beginning this Monday. If you have cold weather forecast for the next few days please be careful to take your order indoors soon after it arrives and not to leave it in a mailbox outside overnight if you receive your mail in a receptacle that is outside so that your plant will not be damaged/killed by frost. If your plants are damaged by frost anyways in spite of my best efforts at timing the shipping for your order please let me know asap. If it is below freezing where you are at your order may come with a heat pack. The heat pack is a white bag with red line on it. This heat pack is not part of the potting soil. Please be careful to NOT mix it in with your moss that your plant arrives with. If you are purchasing this as a gift it will be important to pot it up right after it arrives rather than leaving it in the box it came in for a while. If you purchased more than one plant they may be wrapped together. If you have any problems with your plant(s) or its shipping please feel free to contact me. I'm here to help. If you like what you see when your order arrives you can see more Carnivorous Plants that I have for sale here.--&gt;
1420352
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that... » Read More Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. « Show Less
63514
We've only gone through 1/16 of the fog juice and honestly, it doesn't produce enough at once to be any fun. It might be due to the warm temps where I live. It seemed to work better in a cold room that outside in the front yard.
2089740
You should be able to see the vapor. I agree with the other comment about contacting Amazon about a defective product.
1352431
The coils have not iced up but I have only had the unit a few weeks and it is in lower room of a tri level home. So far the coils have not iced up as I said. The unit definitely is taking harmful moisture from the room. I set the level at 40% and it ran continuously and I was dumping the bucket twice every 24 hours. I set in to 60%, and the room feels the same and the unit shuts off some.As with many dehumidifiers, longevity will tell the story of how well this unit is bilt
1042420
Ours wouldn't work at first either. No blue light, no smoke. I had to remove the saddle, change the foam cartridge and drain out the excess water. Once I did that, and it was reassembled, it started to work. It's definitely a pretty cool toy. We would have kept it anyway, but my son was very excited about the blue smoke feature so I'm glad I was able to get it working for him.
2192534
I have used a few of mine for a few months now, and so far, no problems. I check them with a voltometer before I use them and they have all been fresh. However, only received about 72/100, so Amazon gave me a partial refund. Weird.
1420351
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck.
1280475
Mine does not smoke like that. There is something wrong with yours and you ought to return it. My opinion.
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
1647353
Not surprised. Mine isn't producing much mist and I expect it will quit any day now. Unhappy with this purchase and not cheap. I would send it back or email the manufacturer.
1423462
I had these same issues. However, after inspecting this lighter just after refilling it, I found the little round twist at the bottom of the tank. This regulates the pressure of the gas coming out. As you use the lighter, you need to adjust this knob for the correct pressure so that when tank is full, it doesn't have so much pressure that it won't light. Once I learned this, the lighter works perfectly. I've had no issues since using the regulator twist.