New product for us, and there seems to be a short "flush" every 15 minutes or so. Is this normal? It is round the clock...becoming annoying. adjust?
522320
The little black tube going into the flush valve must have a hump in it to break the siphon from the tank. If it goes straight from the ballcock downhill into the flush valve it will siphon and cause your every 15 minute refill.
522321
If you are not pushing the handle the toilet should never be flushing. try adjusting and make sure your chain is not to tight.
522322
It sounds like the flapper is leaking. Make sure that the chain is loose enough for the flapper to work, but tight enough that it does not get under the flapper. Replacing the flapper is easy and might likely be your solution.
522323
That's not normal. You could have a slow leak from your tank to the bowl which triggers the valve to refill. An easy test is to get some dye (such as a dye capsule) and see if dye appears in the bowl. If so you may need to replace the flapper.
2250711
Sounds like a short in the unit - we've never had that problem and have had two of this units and they've always worked well. Return for replacement?
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
1794419
I've never had this problem and owned this for several years now. My husband hasn't mentioned it to me either and, while my daughter was here for the holidays on a visit, used it and said nothing. It sounds like you have a short in a wire somewhere. I'd contact the company and see if they have any suggestions.
982636
See Mr Mike's answer. He has covered the subject well. How long have you had your toilet? It might still be in warranty period and AS will replace it free.
694528
That sounds like a short in the line somewhere. Occasionally mine does this as well, and has since it arrived, and I have not been able to remedy the situation. After researching it, I found both should work evenly all the time and this is a problem. Sounds like we need new wires.
728736
Wish I had an answer. I've noticed that about mine as well. I set the duration for 10 seconds, and it only dumps for 5 on the timer.
1022881
We have had ours for a year or more, and it just started doing this. I have not had a chance to look at it, but I believe the problem is a gear in the cartridge. I will change the cartridge and see what happens.
1146066
I think that is normal. I believe mine does that too, although I haven't used it for a while.
2257245
I haven't been using it that long so not sure I know what you mean. Mine flushes fine so far. Yes, the poop is in a clump, but thought that was normal. I have only one cat and it's working for me.
723202
Mine had the same thing, I'm concerned so stopped using the product till I get an answer. Anyone else happen to?
796541
I'm sorry to hear that but I don't have that issue with mine. I'm very pleased with the way my machine operates. Maybe check to make sure there are no clogs in the cover opening.
1265054
Something is wrong with it. Mine works very well and it stays when I want it to. It's really an amazing product. Sorry yours isn't working, but it might be worth trying again.
974170
Catherine, I've not used mine for longer than 3 - 4 hours at a time. Sorry. Also, my poor review may have been premature. I just got an email from their tech which may solve my problem. i may have to eat my words.
1068331
No. I don't think that is normal. I just received mine and I do not have the problem. Sorry.
378989
My experience with this unit is that regardless of doing all the suggested methods to get the continuous drain to work and continue to work is eventually useless. There is probably an inherent defect with this device with the continuous drain feature. How many times it can be returned for the same defect is probably a better question? Will we be reimbursed for having to deal with this problem is the next question?
84984
Ours does that as well. It should stop after a few minutes. I believe there is an explanation for that in the owners guide, it is something that is expected to occur.