Bought 2-9-14, when erase card locks up, have to remove battery to work again. Normal? Also no instruction book where can download one?
505043
I have been using it for a long time now and haven't had a reason to view the video. It worked good during the first few weeks. The book is on the camera internal memory you have to hook it to a computer with a USB cable like a camera or phone.
597172
I turned off mine to go on vacation, then when I returned it didn't want to come back on. It finally did but stopped half-way through some paper. Its not all that old, either. I'm cleaning it out now to see if that makes a difference, but if there are any suggestions I'd like to hear them. I'd really like a manual but can't find mine so its either misplaced or I never had one.
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
1599636
It must be a glitch, I use mine every day for work, and it erases. You should take it back.
14354
Sounds like time a "Factory reset" with paper clip *off charger* If no Change Contact Phillips sorry friend Just a question. ..how long have you had it?
436858
I had a similar problem. The sony analyst walked me through power resetting and pulling batter + memory card. None of the checks corrected the problem. I used the 'tap it on a hard surface' technique and it is back up and working. The pulling the camera lens did not work so the tapping technique will be used until we tap it into its grave.
789975
Hold the small reset button down in the cartridge. Or, uninstall and re-install. However, after the 2nd time, I did nothing and it just resets after a period. I don't even pay attention now.
500831
I have the same problem and wondered if some were worse than others .. I have searched on-line with no luck and the best I can suggest is try not putting the card in all the way so you have more card to pull on .. I snap and unsnap the end of the adapter to save the card and this has worked so far .. Please let me know if you find out anything !!
1983828
I was just about to suggest (and feeling a bit smug about it, I'll admit) that you simply re-boot. I had forgotten about the non-removable battery. Oops. Who feels foolish now? This is a great post. I hope somebody comes up with a useful suggestion.
675645
Guys, you have to format your micro card. It keeps failing because the card's memory storage is at maximum since previous updates do not automatically remove themselves.
197484
No instruction book. I had the same problem. Then it eventually just stopped charging. Frankly, this product is garbage
1003600
What is the exact model number of your machine? You can try this memory and if it doesn't work we can always send a replacement to match what you currently have in your system.
35312
I've bought a replacement chip which is an updated model from ebay. it is the 1280-6338B and can replace the older 1280-6038B 1280-6039B 1280-6138B 1280-6139B which have that issue. I've replaced my 6039 with the newer 6338 which is meant to eliminate that problem. I haven't used the new one for over a year, so I can't tell you if it's better. but looking good so far.
510737
I had this occur several times before a conversation with a techy suggested that the memory (SD) card might be too slow and causing the camera to lock up. I replaced a 4GB Class 2 card with an 8GB Class 4 card and have not had the problem, so maybe this will work. Good luck.
1417996
I havent had any problems with mine. A. Check the backup battery (you may even try cleaning the battery with a regular pink pencil eraser - learned this trick when I worked at a camera store)B. Check your power supply - perhaps it is bad. C. Contact Nautilus and see if they will replace the electronics for you. I hope this has been of some help
695034
It's not the battery. Your memory card is full. Delete the pictures and try again. You'd be amazed how quickly kids can go through 300 photos. Mine did in less than an hour.
220420
I had same problem. Took it all open and nothing was there. Called company for help. She told me to do same as online instructions which didnt solve it. Then the cartridges wouldnt move anymore and her solution: replace it. OFFERED REFURBISHED ONE FOR $88.Mine was 13 months old. Why would I want another inferior product? It is in the trash and I bought a new Epson. Never to buy Kodak again.