Did anyone have problem with smearing? I've used it without problems until today, but it started to smear when printing. The supply level is 65%
488131
I'm sorry, I clicked yes by accident, but I have never had a problem with smearing. I would guess if it is smearing that there may be excess ink on the rollers. I would try to look up some ways of cleaning the rollers, I hope that helps.
29934
My empathies with your non-functional toner, but not sure why you're having a problem. I also bought mine as a spare and so it sat for a few months before I started using it, but it has worked just fine. Did you shake (roll) it gently and also remember to pull off the orange plastic 'zipper' before installing it? Also with almost any printer, I find when it doesn't work, usually just shutting it off and turning it back on again 'fixes' whatever ails it. Sometimes I have to shut off and restart the computer too, but usually just a printer restart does the trick. So double-check that the unit is installed correctly (by taking it out and putting it back in) and then try the shut-off trick. Hopefully, one of those will put you back in business - good luck!
1387895
Same thing just happened to mine. On-line trouble shooting was of no value. Ordering another 6150 as my ink inventory cost too much not to use.
1799073
I've had the exact same problem, although it took a few years to develop. I only use it on small print jobs. It began about the time I was running low on the original toner cartridges. I am very disappointed and sad to see there is no solution. A printer of this price point should last longer than a year or two, or even months before degrading to near uselessness. I really have not spent any serious efforts to resolve, but if after doing so, will report back if I have any success.
2241070
I just put some water over a sheet I printed and it did not smear or run.....Hope this helps you, Bruce
963116
Both are true. I did not know at the time of my post that any different action was required, but one black cartridge has malfunctioned by leaving partially unprinted streaks in the lines of print. I removed it, wiped an accumulation of ink off it, reinstalled it and got some good printing, maybe 15 or 20 pages before it did the same again. I disposed of it so I would not have that frustration again. Jon
1980977
It's anybody's guess. I purchased a 15 a few months ago and it went dry within 2 months. And that's with minimal printer use. Shaking it up hard seems to help. I was too lazy to try and get a new one again since it's from an individual seller and not a store.
1241356
brother won't do anything to help.I had just brought my toner from amazon ,it streaked on the right side of the page. I called brother and they told to mail it back to them and they would send postage(which that did not)they sent back the same one back,I again called them back , they said it was empty and would not replace it .I showed that I just got it and if it was empty that is the way they packed. it they wouldn't do anything about it. so a total loss.
1841204
I am having the same problem, and I didn't realize there were other people with the yellow ink issue. I'm sorry to say that I can't help in any way except to commiserate with you. I'm so disappointed because I bought this printer specifically for my classroom, and I loved it up until the bleeding yellow took over. At first I thought it was a bad cartridge even though it was brand new, so I ordered another one. It didn't help. I don't know what to do other than buy another printer. I will write the company and post any response.
951468
I haven't gone through a cartridge yet. It is working good. There was some smearing on the first few pages I printed after I installed it, but it went away.
1066458
I've been using these cartridges, and have not had any problems, which is no help to you at all. I'm so sorry. It could be a one time manufacturing glitch, which is certainly not reassuring.
1994618
Sorry I can not be of more assistance but I agree with the other respondents. I personally had no problems with the strip that releases the toner. If yu are talking about some other strip please let us know.
1917
I have also noticed by ink levels dropping dramatically with no printing going on. I agree the ink must be evaporating. This is very frustrating and the ink is too expensive to be evaporating into thin air!
1728130
Mine started getting streaky at 5,200 pages with 5% toner left. I am sure I could have cleaned, shaken, and gotten a few hundred more pages out but I did not want my print quality to degrade. It has performed flawlessly and for the price I recommend it. Same print quality as factory HP toners.
2003720
Nope, the printing looks great. I have used it quite a bit and have not had any problems. Granted, I HAVE had problems before, but not this time nor with this vendor. I would highly recommend them. Hope this helps.
1894312
YES!!! I have had a few "print drags" but they faded immediately. I just keep my lint cloth nearby and wipe the screen at the end of my session. I haven't had a smearing problem and I wipe the screen at the end of my session out of force of habit.
2030753
I havent use the first original cartridge yet so far about 30 pages, it still show 1/3 left, but I have friend use then same printer with outside ink tank for 50$ he can print for ever, I may try that later.