Worked great at first but now the penguins keep falling down the stairs. I've tried new batteries.
511227
Hello Donna. We never had that problem but maybe it is off level. Try on a different surface or maybe stairway got bent. Good luck!
511228
try to turn the penguins over I thing you got the penguins back ward is happen to me too
511229
Try tilting the whole thing to the left. I never had the penguins fall down the stairs.
1418645
Make sure batteries are facing the right way. My first one quit after one use, second one is still going after a couple of months. Not a very well made pet toy.
1688278
Our 5-7 yr old Taylor just bit the dust. Had to replace batts about yearly. Cheap at Walmart. Clue to it's being terminal is having to replace the battery more frequently then that. Even then, ours lasted close to 6 months. . .
2093329
I have not had this problem, but I would suspect the batteries are weak and need to be replaced.
40059
Mine only lasted less than a year. Tried 2 new batteries, still would not work. Cost more to return it to distributor than a new Taylor scales cost. Taylor will be my choice in the future. Also, it would not fit in the cheaper postal box, because the scales are over sized requiring a larger box that is more expensive to ship back.
2086894
I had a bear get at two of my feeders last year and he broke the bases. On chance, I emailed More Birds and they sent me replacement parts! It would be worth an email.Jim
534758
I was delighted with it when I first bought it. My delight went down rapidly because the batteries don't fully recharge so suction goes down and fairly quickly. I bought another brand and also got out the Electrolux manual that showed that the batteries could be replaced. I've not done that yet and I wonder how long replacement batteries will last.
1469194
Ours stopped working all of a sudden. Changed batteries, repositioned and it still will not work. Called the company and I have yet to get a call back about it!
1444611
I got two in a row and they worked well for a minute and then died. I thought something was wrong with it, but I guess it may be the batteries...that is ridiculous. We only used it like 3 times.
1698678
They are suppose to collapse but they get stuck. I would recommend a different model - one with lights.
2057768
I removed the batteries, then, reinserted them. Worked for me. I only had one unit that started to stay on.
635775
I am experiencing the same problem. I thought that the batteries died. I have not replaced them yet.
879177
This may work for you. I found that if there is not water inside, just take the batteries out and let it "rest" for several days. Then fire it back up. I did that with my current unit and it has been working well for about six months now. Had this problem with multiple units.
187010
Our Alphie never worked. It came sounding very "static-y", like the batteries were dying. Tried two different types and it never sounded any better. So alphie, who sounded like he got dropped in water on his trip to our house, ended up not making it under the tree for Christmas. �
532113
I went through 2 of these as well. Seemed like the batteries couldn't get a good ground on the case.
728734
Mine did the same thing and I replaced the battery (rechargeable) and it worked fine for about three weeks then it did it again. I only run 4 seconds of duration, and the batteries shouldn't be running down that fast. I'm going to try the reset, mentioned below. Wild game innovations provides a better timer with their feeders.
449619
Ours broke, too. The batteries are just too heavy to be sitting upside down in a plastic compartment. We ended up trashing it, and decided to wait till they come up with one that uses smaller batteriesw, or is electric.