The pump is rattling when I turn it on. There is also no suction or water coming the skimmer into the pump. Would I just need to replace the rotor?
510346
Sounds like what happened to me. I disassembled the pump with ease and one of the shafts was broken on the rotor. Easy to replace. Good luck.
157447
Thank you for your question! We are sorry to hear you are having an issue with your fountain, and we would be happy to help! Typically, when the pump make a loud grinding sound (similar to that of a garbage disposal) its is because the fountain is low on water. We recommend to unplug the pump when it begins to make this sound, clean, and refill your fountain. If the submersible pump is without an adequate amount of water for too long, this can cause damage to the system, and a replacement pump would be needed. For more information, please contact our Customer Care Center at 1-800-732-2677.
190730
It is kind of noisy - like alot of gears grinding, but no vibration. Once it's in the water it is pretty quiet. I'm not sure if that's what you're hearing, but if it sounds like something is wrong and it's vibrating there may be a problem with the motor.
1495920
I have found two solutions:1) The buzzing gets loud when the water level is low. No idea why. Refill the chamber.2) The pump has move itself against one of the chamber's walls. I used a ruler to slide the pump into the middle of the chamber so it does not touch any of the walls.Hope this works for you.
440931
I also had this issue. My problem was I did not screw the plastic ring part tight enough around the base unit and hence there was no pressure building up, and the pump wasn't dispensing. I called the MISTO customer service and they send me a replacement pump for free, in case there is an issue with the pump part.
2120780
Mine was quite noisy and I thought it had a bad bearing. Technical support told me to check the end of the pump that was perforated since it can be bumped and become cocked and lets the fan hit the housing. He told me to remove it to see if it helped. I could see that it wasn't sitting properly and moved it and it ran with just a hum of the motor turning. Was quite happy.
229109
They provide replacement parts in the box...it's important to put oil [I use canola] in each side of the pump before turning it on...my problem has been to 1) let it run dry after it emptied my dry well; 2) not re-primed with oil after I restarted it; 3) eaten up the internal parts by sucking up a pebble or two, and not noticing it. The pump has saved me a lot of money, and I'm more alert and careful with it now...I'd go for it...good luck...w
1253421
the problem i have had is that it will tend to float above water level and the pump is rubbinf but not getting water mine burned out my pump, i quit using the skimmer.
1013651
you need to have some type of skimmer or device that would allow the pump to maintain suction hard for any skimmer device at that depth pumps break suction then no pumping. the skimmer included does well an this pump does not have strong suction it does well to the advertised 1/8 inch. pumping up hill or pumping head is only a few feet another problem. depends on your circumstance. sounds like you need a wet vacuum. at 1/8 theres not much left to pump, all in all a good pump-for my uses.
2259292
It all depends on your pump housing, if you are replacing an old/burned motor then look at the pump housing attachment. Another key is to check the old motor mounting holes. It looks complicated but it is actually really simple. Google pool pump replacement and you would get a bunch of youtube videos on how to replace the motor. Don't forget to order a new impeller, seal assembly, housing gasket and a new o-ring. You need to replace all these parts in order to get it running correctly. Good luck.
939585
I would recommend contacting them directly. They were fantastic about replacing my air pump. It's likely they will have replacement fins ready to ship. There should also be a nut and bolt included in your current set up. I'd request another just to have a back up.
807570
I haven't replaced the pump. The pump itself isn't noisy, but it makes the electrical cords for the pump and heater rattle because the design is very poor. Instead of having an opening in the part of the top that the water pours into that would allow the cords to run outside, instead they run through it. This makes me hate the item.
451935
It could be the pump rotors are beginning to rust and expand like I mentioned in my review. When this happens, they start scraping and making noise, and the water circulates less. There is not much you can do about it.
519976
Sounds like a circuit problem. Call a certified pool electrician if you can't check it out. I've had the pump for a few months now and it works like it is supposed to! No problemO!
620177
Ms. DiMasi. I have observed the same bottom spraying as you describe when the water is no longer high enough to be pumped up through the discharge outlet and concluded that it is caused by the impeller spinning. The reason I replaced the pump switch was due to opposite experience to yours: One of our three pumps was running constantly every several cycles and overheated because of the absence of water. I believe, if the switch failed to close (rather than stick closed as in my case) to start the pump, your experience seems to be a reasonable outcome. Since your pump works only infrequently, I suggest that you replace the switch on top the pump as I did. The pump itself is tough and durable. Cost of the switch is low and replacement is easy if you remove the hose clamp from the discharge pipe to free it and lift the pump out of the well to a comfortable working height. Happy to answer any other questions. Good luck!
508474
Even though the pump is a tank, the switches on these pumps aren't the greatest so you might need a replacement. ..... but first make sure the cord doesn't have any kinks in it, it should be left uncoiled. Also, check to see if the vent on the plug is clean, ie, not plugged up. You can blow into the little vent tube to make sure. Also make sure if you have it plugged into a duplex instead of a single that the outlet isn't covering the vent tube.
2124800
Check to make sure that the pump is fully submersed in water. I had the same problem and mine is working just fine :)