I got my card charged, now I have it plugged into my phone &amp; the power switch turned on, blue light on the back but it isn't charging my phone. Help?
505701
I've notice that it won't be able to charge a high end phone that requires more than 0.7 amps. It won't charge my Moto G but it will charge my cheap LG phone that uses 0.2 amps.
1156370
Plug in the phone charger, with the battery removed in the phone, then try powering it on. If it doesn't work , place the battery into the phone, then try powering the phone
425025
HI Correna A. Ramirez Phone have not the lightening bolt showing that it not's charging.you can try repeatedly the charger into the phone .look the Phone have lightening bolt showing.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
406125
There seems to be something wrong with how it works wrt charging and playing. I can get it to work whilst plugged in but not before it switches off- unplugging or plugging in power cord always disrupts it and means I have to restart it, but then it will work Ok still plugged in to the power.
1371015
Charge it first, the power button is on the back. Hold it for three seconds, that should do it.
587403
I called the Samsung company, and he told me to keep it plugged in the wall, and eventually it was a steady light and it started to charge. I let it charge for a while and it was totally charged. So try this before you go out and buy a new battery.
2055150
Hey,This should charge from any USB charger. The light over the power button should be flashing if it's charging. And also know from testing many of these you often need to hold the power button on for several seconds before it turns on.Hope that helps ...BillWild Willie's Record Emporium
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
674594
If there isn't even a blue light that comes on when it's plugged in then yes it's broken. It should work even if it's just plugged in... but the blue light indicates if it's charging at all.
220461
It's in connect mode and it should be working. When it flashes purple/red and blue, it is pairing with your device. When it is charging, it should be a red light on until it is fully charged and the light will turn blue.
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
973777
You should look at the charging indicator on your phone to determine if it is being charged. Unless your charging indicator is ON, your device is not being charged, regardless of any lights on the PoweRocks charger.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
267281
if the green light is lit, the charger believes it is charging. Not sure why it isn't working, but the phone should show it is charging. Make sure the case isn't too thick and that it isn't metallic. Good luck
149617
The red light should turn on. Perhaps you don't have it set well? That happened to me. It took some twisting and turning to get the light to come on. Check the phone. It should show the phone charging if it is working properly.