eltaMD website says that amazon.com is not an authorized seller. How do we know the product is authentic?
506830
The bottle and by all appearances the product are the exact same as what I got from my physician's office. Elta's model is to sell exclusively through health care professionals, presumably to garner higher prices (read margins for their partners) and to establish/maintain super premium status for their products. Selling via health professionals, skin care professionals in particular, builds credibility and differentiates their products from run-of-the-mill products you get at Target, WalMart, Cost Co, etc. I buy Elta products from both Amazon and my physician and can verify that they're the same.
1515796
If you buy it direct from Amazon, you can rest assured it's an original and they'll stand by the product. If you buy from some fly-by-night storefront, you'll probably get a fake.
52174
It is NOT fake as long as you buy it from the right seller, I recommend Amazon directly.
173939
I find that if I buy only "sold from and ships by Amazon.com" I have no issue with fake stuff. Third party vendors and you never know what you're really getting.
306161
Can't say for sure but if it is advertised as an Xhose and sold on Amazon I would guess it is the real product.
817221
I just received a knockoff that was sold by East River Inc and fulfilled by Amazon. I will be contacting Amazon for a proper replacement, and I have to say I am very disappointed with Amazon. Clearly I am not the first person to receive a knockoff, but I trusted I would receive a real one since I knew it was fullfilled by Amazon. When an item is fulfilled by Amazon, that means they are holding it in their warehouse and have the opportunity to inspect it, so it is inexcusable for them to be selling a counterfeit item.
1620218
Please don't buy these products from amazon thinking you are getting a deal... REAL distributors have to follow protocol and cannot sell product on amazon or ebay for less than the purchase price. If you would like REAL product, please contact me directly at my website there is multiple ways to contact me :) www.H8MyW8.com DONT BUY THESE OFF AMAZON.. I have proof to show you these products are not authentic! I will also tell you this, like any supplement it takes time to work. If you purchased from a distributor they would have told you the first two weeks are your hardest weeks. If you would like to give it another shot, we offer 30-90 days money back guarantees depending on which package you purchase! Please don't buy these products from amazon thinking you are getting a deal... REAL distributors have to follow protocol and cannot sell product on amazon or ebay for less than the purchase price. If you would like REAL product, please contact me directly at my website there is multiple ways to contact me :) www.H8MyW8.com DONT BUY THESE OFF AMAZON.. I have proof to show you these products are not authentic! I will also tell you this, like any supplement it takes time to work. If you purchased from a distributor they would have told you the first two weeks are your hardest weeks. If you... » Read More Please don't buy these products from amazon thinking you are getting a deal... REAL distributors have to follow protocol and cannot sell product on amazon or ebay for less than the purchase price. If you would like REAL product, please contact me directly at my website there is multiple ways to contact me :) www.H8MyW8.com DONT BUY THESE OFF AMAZON.. I have proof to show you these products are not authentic! I will also tell you this, like any supplement it takes time to work. If you purchased from a distributor they would have told you the first two weeks are your hardest weeks. If you would like to give it another shot, we offer 30-90 days money back guarantees depending on which package you purchase! « Show Less
1262485
I bought mine from Amazon and it is a "real" one. I have heard of people getting fakes, but I haven't had any issue with anything I have ever bought from Amazon.
2177990
Hello Redeye Dog,iSmooth has committed to allowing a few authorized third-party sellers sell their products on Amazon.com. Anyone that "sells by (insert name here) and ships from Amazon" will be honored, but there are only two authorized distributors as far as I know. Also, Amazon.com sells iSmooth products now too (meaning they "ship and sell from Amazon.com." Those are the most secure to purchase.I hope that helps. If you have any further questions, please email us at support@ismooth.com directly.Thank you.
1296685
for those of you who have received the authentic product, which amazon seller are you buying from?
1127404
Hi Kyle,We can not be certain of the legitimacy of the products the other sellers are offering here on Amazon. If you want to be certain you are getting official legitimate product, we would recommend purchasing direct from our Amazon account - http://www.amazon.com/shops/onnit - or our site http://www.onnit.comBest regards,Onnit Labs LLC
1679139
I haven't received it yet, so I am not entirely sure. I've been using the product for years and assume that I will be able to determine whether it's authentic when it arrives. Also, other customers have given this seller a good rating, which is a positive sign.
538562
This is Authentic from Amazon I never had a problem with things being fake here on Amazon. The one on ebay is FAKE! DON'T PURCHASE IT AT ALL.
2241753
It should be the real thing because Amazon became an authorized seller this year, but that happened so recently I would check the product to make sure before using it.
767576
I just received mine from The Beauty Buy and was able to register it on the GHD website. It turns out, this is an authentic product.
1434480
I ordered one and it was not authentic. I called Amazon customer support and explained the problem. They said they "do not tolerate merchants selling knock offs" and sent me a new one overnight (and said that I should send back the first one). They said they would call to check if the replacement was authentic. The replacement arrived and it too was not authentic, so I ended up returning that one as well. I echo the "buyer beware." I don't care if this one is $100.00, if I'm going to pay $150+ for a hair dryer, it better be the real deal. I'm going elsewhere.
139295
According to the company that makes this product, it might be fake because they say; "Unfortunately we do not have anyone that is authorized to sell our products online. We cannot guarantee the product authenticity if the product was purchased through an unauthorized source. Farouk Systems, Inc. distributes its products only through the professional beauty supply industry and to professional salons and stylists. We discourage customers from purchasing online because of counterfeiting. If the product was purchased online, that will automatically void any warranty." Hope that helps!