I have a Canon Rebel XS, and every time I've tried to plug it in and use it, it hasn't worked. Do I need to change a setting or is it possibly broken?
494497
Hi Emily, it could be you need a new battery or to take it to camera store that fixes them.and have them check it for you. Good luck
494498
Not trying to sound like a smart-ass but did you plug it in all the way? I had that issue one night while trying to get pix of the northern lights. After coming inside and seeing it in good light, I pushed it in further and problem was fixed. Pat's answer is great advice.
494499
I have the same camera and am having the same problem. I just bought this and just received it. I have tried everything I can think of to no avail. Maybe it just doesn't work with the Rebel XS like it says it does.
501951
The best I can tell you is to double (triple) check that the batteries are fully charged and inserted properly (which you say they are). Take it to a camera store nearby; check the phone book, and they should be more than happy to help you. If the camera was sent to you defective, you'll be eligible for a refund. Whoever sold it to you will swap it, or you can call Canon - they have great customer service.
437425
I found the same to be the issue I had as well as the charging connect becoming loose. If you just received the camera I would try to return it. The one I had worked for two months then it stopped. I caulked it up to lesson leaned
1854537
By default the flash is automatic. It might be helpful, as the others say, to go to the 'thunder' sign on the Function's Circle on the back of the camera to set it and turn it on. If the flash doesn't work turned on, then it is a manufacturing problem and you should contact the seller and/or Cannon.
526798
I am having the same experience. I guess I'd better return this camera. I mean, if it won't even turn on, what good is it? What a waste of time. My husband bought me a Vivitar pocket camcorder for Christmas, it works. I guess I'll just stick with that. After all...it works...kind of a basic requirement.
926304
It could be the camera is triggering the flash, which is possible for Canon. Check the flash setting and make sure it's not set to trigger the flash.
2280532
I got the camera and plugged it into the wall using the charger and hours later have no charge at all on the device. did i do something wrong? Is the battery dead? It beeps 3 times and then nothing.
1447230
Mine did not work at all out of the box. It appeared to be a flaw with the unit not linkage to the camera. Good luck.
2254583
Good morning,Sorry it took so long to respond; I have been on vacation. I hope that your problem was resolved. I tried my unit for the first time yesterday; and the main problem that I had was making sure to push down the button down on the transmitter and hold it there for several seconds in order for it to operate. Also where to place the receiver on the camera hot shoe in order to receive the single; had the receiver facing backwards so that it would operate. Als make sure the batteries are in correctly. Bottom line, you get what you pay for. Good luck and have a great week. Jeff
215250
Could be several things, camera not working or hooked up, how about common ground, use the 2sd video to test for bad input fault. Sorry can't think of anything else.
554067
No i have been having problems with my battery also. In the manual it says that there is a small light that lights up when it is charging..i plugged it in accoarding to what the manual says and the light has never turned on. I charged the camera over night and it will only turn on it it is plugged into the charger....anyone have any advice on this?
235010
I had the same problem trying to use the camera in auto mode. It popped up, i think every time i turned the camera on in the auto mode, but it wouldn't fire, even in a completely dark room. Yes, the flash was set to auto. It seemed to work fine in other modes. Every camera i've run across fires the flash automatically when used in auto so i figured there was something wrong with the one i recieved.
47201
Odd. I doubt it's a defective unit. Try manual mode to see if that works. Also. check that you haven't added some underexposure flash compensation on the camera or the flash.
1523100
Maybe try pressing the reset button under the camera. Its a little dot inside the camera so you might need to use a needle to push it. Hope this helps :-)
666620
I have a canon T3i rebel and it worked... but I have not had any luck since the first time I used it. I have changed batteries, still does not work...
1104528
I agree with JR, check/swap your wiring/power supply. If it still doesn't work send it back. Quality control on this camera is not good, Ordered 2, one was bad right out of the box.
1229393
It should just work straight out of the box with your camera assuming its on the list of supported devices. Other than that possible a new battery.