How was the shipping/packing material for this item? I'm concerned...
483564
We had no problems. Everything arrived intact and beautiful. A really nice set!
483565
If I remember correctly, mine came in 1 outer box with a few smaller product boxes inside. It was packaged well enough - I don't remember the exact details but mine arrived in great shape.
483566
It was very well packaged, and arrived in great condition. It comes in a box that has individual room allocated for each piece and they are well separated.
483567
I don't remember the exact packaging but it was on great shape upon arrival.
483568
I had one glass that arrived broken. They had no problem replacing it and were very prompt!
2176273
odd to see other negative responses on packaging. i recall it coming in a narrow cardboard box, perfectly adequate given they were just shipping a soft piece of material. all parts were included when i received.
2223906
Hello Rj,Good day!We would like to inform you that the item will be shipped by Fedex or USPS.Please let us know if you have any questions.Thank you.
2283043
Hi, So far we haven't had any issues as you can see by the reviews but I can't make any guarantees. You never know with the shipping company. Maybe purchase a extra box just in case? Thanks, Dan
2136547
I had mine included in a much larger order in a big box. It was just fine since there isn't really anything that can be broken on it, no need to padded boxes or anything as the product is a couple metal rings, netting, and rope. If it were a fragile item packed that way, I might have something to say about it.
989760
Hahaha, I understand your concern. If you're interested in this product, i can offer you some discount on shipping fee.
958041
I found my towel racks/bars to be well packaged with nothing broken. I think that in your case you should send the item(s) back for an exchange or a refund. Note that Amazon will followup on some shipped items asking if the packaging was okay. Sometimes it isn't.
526794
Mine came packed in the box you would find on the store shelf, then overpacked in standard amazon corrugated cardboard with air bag protection around it. No Damage in transit for me.
65940
When my mat arrived it had a crease across the mat, that was the problem I had with my purchase.I feel this could have been avoided, if they had not rolled the mat so tight and stuffed it into a small box.That small box was inside a much larger box which was large enough for the mat to have been shipped lying flat. I feel this was a packaging problem, not a problem with the mat.Hope this helps.
1937746
Mine was bent slightly there too. I thought it happened in shipping? I kept it though, it's not that bad.
784934
I ordered from another online retailer and it was shipped on a wooden pallet in a HUGE box. I was really shocked to see how big the shipping box was. It was also REALLY heavy. Makes sense considering it is a grill. It came via a freight company, not UPS or FedEx.
1886582
I had no issues with packaging. The box was an average size - the chair is in a closed position when it is sent.
2113324
Ships in a big box stuffed with paper for support. I have never had any issues with the bag being damaged. I order monthly.
510272
This was part of a full time one-man house remodeling project that lasted 5+ months. Please forgive me if I provide inaccurate information. I purchased a lot of "stuff" during this period. To answer your question, yes, as I recall it was shipped as represented in the photograph.....Jim
1070945
Thank you for question. If you paid. Your item will be shipped 1~2days later. I needs handling time. I will use fast EMS(takes 4~6days to your door)- expensive shipping. Thank you
852218
Ours was shipped in a big flat box, no problems with roll-up. This was not a special request, that is just how they shipped it.
1438808
May be it had some kind of defect or a bump during shipping. No problem at with mine.