Why did some customers receive a different bottle that pictured and with serial/ bare code missing or altered? I really want to purchase but concerned
43219
deceptive. do not purchase. the package that I paid full price for was definitely previously opened / used. the online code was removed from the package.
43220
It looks like Amazon or the Vendor are cutting out the code that is inside the box that allows you to get refills and register your product. It also means the seal on the box was never original and was replaced. Deceptive indeed.
2020535
I was satisfied except with one of the products, which looked like it had been opened and watered down. It came from another seller,,,not the same as the syrum. I think you just have to be very careful who you buy from
37489
There is a code on the bottom of the bottle but I sure can't read it. Like other responder said only the manufacturer will know. You could try their web site?
63556
Mine was in the exact bottle pictured. I suggest you call/email the company and ask if they have changed the packaging.
2121357
Well, the picture on the link says 10/2014.....but I don't know if the bottle you will receive would be the same unless you contact the seller and verify that.
2256289
The picture on this question page is the same item I have been receiving. My last order was in June, so I don't know if they have changed the bottle or not. If you want the spray, make sure that pick spray. I one time ordered it and got some condition goo instead. Love this product. My son also uses it for his face after he shaves.
454665
Probably the photo has not been updated. I ordered from Amazon prime and received the bottle with the new pink & black label.
1887476
My bottle has white portion. Not sure if picture is old. Did you contact seller?
472339
I was wondering this myself as there is no image of the back of the bottle on Amazon, nor is it on their website. I went ahead and emailed the contact on their website and I will post the answer here when I get a reply. I've learned not to "just take a company's word for it." I dislike when an Amazon product only shows the front of the product :-/
562428
Yes they are, mine came from "Medela" company, they seem to be an older version. Maybe they are just getting rid of them? The are just like my other bottles except there isn't any writing on them(The pic has writing). So happy, but now I think I want more!
863067
When I ordered the Super Smooth, I only received one bottle too. If it's supposed to be a pair, we both got short changed, or Amazon needs to rewrite their statement about Super Smooth.
765342
You must have the wrong person. I don't own this bottle. Any information I got from it was from the website that sells them.
663365
Don't know either, but they had the plastic seal on the bottle when I got it. I didn't feel the need to worry about tampering. I have taken them awhile without a bad reaction.
815855
That's the same bottle I received when I ordered mine. Worked great for me.
178927
I received these exact bottles. My order came directly from Pureology, not a distributor. Hope this helps.
1290924
Hi Cassy,They must have changed the packaging because it is different from the one I purchased.
1869552
I suggest contacting the company for clarification. The number is on the bottle and you can see it in the picture.