I need to purchase a collar, can you tell me how I can do that? I have these dumbells and one of the collars snapped and I can no longer use them
511112
I contacted the seller directly on amazon. They were very helpful and sent out replacements for the ones we received that were stripped and would not keep a tight fit.
794960
what is the max amount of collars that work one system...can you purchase additions collar?
915322
Yes, look below the product, under the reviews and specs area, and there will be the "people who purchased this item also might...." part for additional collars, etc. Make sure to get the proper size of collar strength for the weight of your dog(s). We have two dogs in the the wired area, no problem.
1765632
You sent a return label, but I didn't have anything to print it on. Can you please resend it....Thanks in advance.. the only thing that helped my dog was the collar. We are still having problems. My dog is a Boxer, she has a attention problem. Getting a Electric Collar.
1799681
I do not think you are able to buy a remote from a distributor however if you contact Petsafe support directly (http://www.petsafe.net/support/contact-us) they maybe able to assist you with purchasing just the remote transmitter to go with the collar.
2211313
YYes you can use a different collar if you wish..as they do not come attached..you have to put then on the collars. They are about an inch wide and thin. A cheap dollar tree collar would work just fine.
413698
The prongs on the receiver screw out. So, just unscrew them, put the receiver into the new collar, and screw them back in.
415706
I have entered the collar info in the gift section however, it keeps saying that I'm 9 lines over (which I am not). I'll tryto contact, but having trouble with this also. May have to cancel :(
1761055
I had the same problem You can get them from your bike dealer or go to a fastner company like fastenal. I ordered mine through fastenal I have one close. If I can find my invoice for them I will post it here with the part number.
2258437
Hi, Yes, you can buy an additional colar without buying a whole set. The ASIN for the collar is: B0032MUI64
1054440
You can get very small collars for small dogs. Larger dogs can use the regular size, and they come with short and long prongs depending on the dogs fur depth.
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
321
A dvd did not come with my collar. My dog has a high tolerance to pain so when I use it I have it turned up. She also has an underground fence which she does respect. I found out that once they learn the different collars and respect them once they understand. She is an Australian Shepard and is very active so we need to have control! Good Luck!
642402
You will have to get with Bulldog they will sell you one. I had the same problem and had to buy one their about 65 $
1253726
No, the dumbell comes with a pair of collars, which you can kinda see in the picture.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1942294
Eileen,I have not seen the neck probes for sale on any site; however, you might try the distributor of the collar to see if they have any. Amazon customer service can give you the distributor's e-mail for you to contact. I had some questions on the use of the collar, and the distributor was prompt and helpful for me.Chuck