It works beautifully; however I frequently get a popup that says the "TWCU.exe" has stopped working. What does that mean &amp; what should I do about it?
516393
If I recall this is the file that runs the tray icon. If it doesn't already restart by itself you could restart your computer, however I don't believe it is necessary. This should not be a problem with operation of other device.
1016818
It only works with Windows Media Player. it has a small number of apps that came with it that aren't really very helpful, it looks like they went "pretty" over "Functionality" and scouring the web, pretty much all the app sites for aftermarket apps are gone now, but I DID find a program called Aida64 that can be used to create custom apps, that's all I've used since I made one for system stats. and game support for it is pretty light. google it and read the wiki on the g19 and you can see the list of games that support it. nothing terribly new so not sure if games are even trying to offer support. It only works with Windows Media Player. it has a small number of apps that came with it that aren't really very helpful, it looks like they went "pretty" over "Functionality" and scouring the web, pretty much all the app sites for aftermarket apps are gone now, but I DID find a program called Aida64 that can be used to create custom apps, that's all I've used since I made one for system stats. and game support for it is pretty light. google it and read the wiki on the g19 and you can see the list of games that support it. nothing terribly new so not sure if games are... » Read More It only works with Windows Media Player. it has a small number of apps that came with it that aren't really very helpful, it looks like they went "pretty" over "Functionality" and scouring the web, pretty much all the app sites for aftermarket apps are gone now, but I DID find a program called Aida64 that can be used to create custom apps, that's all I've used since I made one for system stats. and game support for it is pretty light. google it and read the wiki on the g19 and you can see the list of games that support it. nothing terribly new so not sure if games are even trying to offer support. « Show Less
904563
I had to contact my internet provider (TWC) and give them information off the modem so that their system would recognize it. I imagine you would have to do that with your provider also.
624144
Just had this problem. Took computer to my guru's, who downloaded new driver for wireless. Appears to have worked. From my snooping around on various sites, this appears to be a common problem. If you have a computer guru, ask them to check the drivers (or check for driver yourself - I'm too lazy and/or inept). I have also read on-line that the wireless network adapters in general have a pretty high failure rate. Supposedly they are easy to replace - don't know that myself. Good luck! It's a nice product except for the occasional glitch.
1318391
it stops when you release, good news - bad news - the one i order didn't work at all. well it work briefly after i uninstalled and tested it on the work bench. it worked so i re-installed , it didn't work. so i got my money back. steve
89493
Hi Justin, I have one of these gadgets but once I installed it and used it, it worked fine and I have not had any issues with the driver, I wish I could be of more help, good luck
2274149
I'm using Windows 8.1 and it works great. You won't be able to stay on the game with CTRL/Tab, but if you save and restart every time you stop playing it will do fine.
2197940
Wow. That must be something new. Mine worked perfectly for a year with the free version and then stopped cold. Maybe that's what happened. .?? I better contact support.
2209155
I had the same problems as the others when I first loaded the program. After some research I went back online and updated my DirectX drivers and the program worked fine. I thought my drivers were already up to date but some additional files were installed. I tried the same process on another computer with success.
69614
So did I, but that option seems to be going away. The download works ok. So far I have only had one problem that required me to dump the program and start over. Worked out fine. Just had to go into McAfee's web site, sign in and down load again. If you dig deep enough you may still find the install disk from a different source, but they will want more $$$.
1963464
Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good... » Read More Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! « Show Less
924786
Microsoft sent a message that it doesn't recognize it as a legal copy. I've run into this on another computer that my stepson owned a few years ago. Eventually it just locked up and wouldn't work, cost several hundred dollars to get a legal Microsoft window program loaded into it.
2024978
I have reloaded and rebooted and they even sent me a new unit... to NO avail. It will not work on THIS PC yet it works on others. I even reformatted my hard drive!! Any thoughts?Error code: 5, 26
385544
You should replace TWC's modem with yours and power it up. However, it won't work until you contact their technical support and they enter the MAC address of the new modem into their system. The MAC address is located on a sticker on either the bottom or back of the modem. Before you let them go from the call make sure you can access a couple of web sites...like maybe http://www.google.com and http://www.msn.com
1649793
That's exactly what I had. Nopes. It should work flawlessly. May be your download was corrupt. Did you proceed as was mentioned in the link?
1916207
It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights = good, Green lights = ok. It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights =... » Read More It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights = good, Green lights = ok. « Show Less
1721730
I haven't been able to get it to work and heard others haven't as well. It is an issue with gamesforwindows which was the service they used before the integrated xbox into win8.