How do you replace the green stopper mechanism where you pump the air into? It's already not working and I only have it for a week...
494611
Try putting your finger inside and push it back or pull it back some and put lotion not oil on it then it should work it gets stuck sometimes
1001713
Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine.... » Read More Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! « Show Less
2203035
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best. I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old.
1734611
There should be a dial on the pump itself. If not, put a kink in the return hose.
446410
Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
1312653
I had the same problem too. I used my air compressor and just stuck the end in the hole and stuck a rag around in the hole to clog it. It took me about 30 min. to get the thing inflated,but I finally got it.Hope this helps you out.
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
1102178
I'm not sure but if your current one just stopped working one day I would try cleaning it first before buying a new one. My replacement had instructions for keeping it clean and when I cleaned the "broken" one it worked right away. I just used some rubbing alcohol and a Q-tip and got the gunk out of the top and side. Hopefully you can save some money.
1637086
One of your pumping pistons isn't re-extending for the next pump and so it's only pumping at half pressure.That's how mine died, I haven't figure out a fix yet.
938994
Just pull hard. We got a replacement pump. The replacement lasted 2 months then stopped working. We just broke down and bought a pump at Home Depot.
1648662
Apparently air got in pump. Had to constantly shut off and purge system. Again this was with unit ten years ago. Eventually trashed unit didn't try to fix it.
1509860
First off it is a replacement.... right so you should already have one that isn't working. The plastic peace from under the spout is unscrewed and then the neww pieces are installed. the ball on top is also removed and then re screw on once it has been fed up thru the spout. The white plastic piece you see to the left in the photo holds it all in
1736957
I replaced this quite a while ago, but you should just be able to unscrew black nut that holds the green top part (that holds the gasket in place) very easily. And then just reverse the process. Take a look at some of the other reviews for some good pointers. Good luck.
1296867
The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will... » Read More The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. « Show Less
463562
I had the same problem. The flapper closes too fast. Try holding on to the lever for a couple of seconds to empty the tank.
1036817
This is the batch one so I have to put the stopper in place. It is a safety mechanism. You can get one that uses a switch too if you prefer.
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!