Has anyone had trouble with the mat making a weird smell and causing smoke alarms to go off? The first time I used it to cook pork tenderloin (at 425 degrees) I had to remove it b/c of a weird smell and my smoke alarm going off again and again. Does anyone know what I'm doing wrong? Has anyone had trouble with the mat making a weird smell and causing smoke alarms to go off? The first time I used it to cook pork tenderloin (at 425 degrees) I had to remove it b/c of a weird... » Read More Has anyone had trouble with the mat making a weird smell and causing smoke alarms to go off? The first time I used it to cook pork tenderloin (at 425 degrees) I had to remove it b/c of a weird smell and my smoke alarm going off again and again. Does anyone know what I'm doing wrong? « Show Less
501118
No, worked perfectly. Do you have an oven thermometer? This mat is good for 480F and am wondering even if you set your oven for 425F it's really at a higher temperature.
501119
Once it is used a couple of times the smoke thing stops. The pan is still fabulous and I use it for all kinds of things from a trivet to a glass drying rack
501120
I have used mine to cook bacon, and I have had no trouble with it. I put it on a baking sheet, and it cooks perfectly, I have not noticed an unusual smell, but I have not cooked anything as high as you. Hope you can figure it out.
2215816
I haven't had too much trouble. If you do, just spray the grates with Pam before you begin cooking. Although I haven't had to do this. Thanks Dave
636094
Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your... » Read More Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. « Show Less
1829725
I use my dehydrator to make beef jerky from roasts. As I finish with a tray I stick them in the sink to soak as the jerky really sticks badly to the tray. When I am finished with all of the trays, I rub them gently with a sponge and then they go through a dishwasher cycle. I don't see any problems with that process, but the grills of the trays do seem to get brittle with a lot of use. Whether from the drying process or the dishwasher, I am not sure. I have started purchasing the non-stick pads that go on top of the trays to reduce my "sticky" problem. I really like the motor/blower on top. A friend lent me her machine that had the motor/blower on the bottom and it was impossible to clean this area. I use my dehydrator to make beef jerky from roasts. As I finish with a tray I stick them in the sink to soak as the jerky really sticks badly to the tray. When I am finished with all of the trays, I rub them gently with a sponge and then they go through a dishwasher cycle. I don't see any problems with that process, but the grills of the trays do seem to get brittle with a lot of use. Whether from the drying process or the dishwasher, I am not sure. I have started purchasing the non-stick pads that go on top of the trays to reduce my "sticky" problem. I really like the... » Read More I use my dehydrator to make beef jerky from roasts. As I finish with a tray I stick them in the sink to soak as the jerky really sticks badly to the tray. When I am finished with all of the trays, I rub them gently with a sponge and then they go through a dishwasher cycle. I don't see any problems with that process, but the grills of the trays do seem to get brittle with a lot of use. Whether from the drying process or the dishwasher, I am not sure. I have started purchasing the non-stick pads that go on top of the trays to reduce my "sticky" problem. I really like the motor/blower on top. A friend lent me her machine that had the motor/blower on the bottom and it was impossible to clean this area. « Show Less
1244654
I haven't had that problem, nor has my daughter who uses them. If I were having that issue, I think I would perhaps think about lowering the oven temperature and then, if that didn't work, I'd consider altering the time. One or the other of these should address the problem...but I would find a way to keep using the mats...I LOVE the easy clean up!
309322
Thats not good! We bought it and have used it a lot - and no problems. If you got it from Amazon, have you contacted them first to see it you go through them or Weber? Have you cleaned it off with a brush? Maybe its clogged.
2058878
Goodness NO! It's not "Smokeless"! There is no 'ventilation' of any kind provided with this grill. If you're going to cook anything that gives off a lot of smoke you most assuredly will need to use an exhaust hood or whatever keeps your smoke alarms from going off. That said ... I've never had an issue with alarms going off while cooking : burgers, steak, chicken, salmon, hot dogs, etc etc etc. I'd guess that you don't realize with this type of a grill, the grease runs off. Meaning the food doesn't sit in burning (and smoking) hot grease, the way it does in a pan.
1710355
It's very difficult in my experience. First, the temp gauge is very inaccurate, as I'm sure everyone would attest. I've used a separate temp probe in the box to keep track. The valve control knob is very sensitive, and just touching it can cause the temperature to creep up or down by 25 degrees or more. The burner's proximity to the tray where the wood chips go makes it so if you do get the burner down to where it will maintain about 225F in the box, the chips don't get hot enough to smoke. I've mostly given up on 225F, and try to maintain 250F to 270F for most meats.
1032717
IF let's off a fair amount of smoke. I was not very happy, and would net rocommend. For me, the problem I had was it got too hot, even on the lowest of settings for my gas burner. Also, it's impossible to clean, without scraping of the coating. the last time I used it was to sear tuna. I let it sit for a day and scrubbed very hard to remove the residue. I used a sponge,then a soappad, becasue the sponge did nothing for the black residue ledt behind. I scrubbed so hard some of the costing rubbed off, and there is still residue left? Hope you have better luck and this was helpful
125601
I have trouble getting the meat temperature to above 170 F. I don't think it is a power issue but a controller issue. Whatever the cause, the smoker is best suited to long time cool smoke. I plan to rebuild the temperature control when I have spare time.
1205967
I too, saw the "E2" warning. I unplugged it and cleaned it, to try again. Well, that's when it happened!! Unplug it, carefully place it back in the box, and send it back! Mine got so hot, it almost melted the counter top. (it did melt part of the smoker!) Send it back! Take no chances.
316920
I have to agree with Michael...I sent mine back as it was scratched up, looked used and every time I plugged it in the controller smoked (I tried 8-10 times). Was afraid to even give it a whirl, so wouldn't recommend. My suggestion: invest in a 1600 watt portable induction cooktop and use your own clad induction ready cookware. With those you can use them as a slow cooker. It's the solution I finally came up with.I never took the opportunity to measure volume since, as I said, the controller smoked, even after leaving it plugged in for 30+ minutes 8-10 times. It did look to hold 4 qts. to the top, but would advise using only 2-3 qts., just in case it boiled over. I have to agree with Michael...I sent mine back as it was scratched up, looked used and every time I plugged it in the controller smoked (I tried 8-10 times). Was afraid to even give it a whirl, so wouldn't recommend. My suggestion: invest in a 1600 watt portable induction cooktop and use your own clad induction ready cookware. With those you can use them as a slow cooker. It's the solution I finally came up with.I never took the opportunity to measure volume since, as I said, the controller smoked, even after leaving it plugged in for 30+ minutes 8-10 times. It did look to hold... » Read More I have to agree with Michael...I sent mine back as it was scratched up, looked used and every time I plugged it in the controller smoked (I tried 8-10 times). Was afraid to even give it a whirl, so wouldn't recommend. My suggestion: invest in a 1600 watt portable induction cooktop and use your own clad induction ready cookware. With those you can use them as a slow cooker. It's the solution I finally came up with.I never took the opportunity to measure volume since, as I said, the controller smoked, even after leaving it plugged in for 30+ minutes 8-10 times. It did look to hold 4 qts. to the top, but would advise using only 2-3 qts., just in case it boiled over. « Show Less
214371
I began smelling burning too around my 10th use, I noticed the fluff pressing against the stationary wheel (from where the resistance gears are) has been coming off. I plan to look further into it or call the company. It's like it's being burned off - turns into white powder...
1312213
I purchased 5 of the burners. I used them outside the first time so no issues. The second time we used two of them at the kitchen table and they smoked just a little bit but not much of a smell. The third time we used them in an office so the space was larger however we didn't have the burning alcohol smell. We smelled the marshmellows! We only put about 1/4 full of sterno in each unit so I don't know if that helped or not. Each time I put a little less sterno in the Hibachi and it smoked less and flamed less.
1943356
Mine smelled funny the first time or two. Be sure to move it out from any walls so it has plenty of vent room. I've had mine since Xmas and it doesn't smell anymore. I think it might have something to do with the fans because it only smelled when I used the convection oven.
1543409
I don't have that problem..... Love my diffuser especially when using my Le cruiset and wanting a long slow cook for a stew or soup. I do have a gas stove and when I have the pot at or near a boil I move it on to the mat and it smears right along ..... Have never had a problem and have been using it for 2 years or more..... Great temperature control under all materials and has worn well.....
586573
Sorry I haven't responded sooner, but I'm on a hunting and fishing trip and this is the 1st time I've checked my e-mail in a week. Anyway to your question, the unit does put out smoke, you should only use it under your stove vent with the fan on 'high', you will find the it is well worth the effort.I'm pushing 70 and I have never cooked and smoked with such ease, the food is alway delicious. Good luck and Good cooking.John