My unit comes on but the flame comes on and then shuts off after a minute then I get an EC error code. I reset it and it happens again?
519745
I had this same problem many years ago. I had to have someone come take a look at the unit, if I recall correctly. Checked drafting and condensation lines. I know I had to have the motherboard replaced around that time and I think it was for this same reason, that I couldn't get the code to clear. That was probably 7-8 years ago and I haven't had a single issue with the unit since. Sorry I can't offer you more. Maybe I'll ask the wife, here memory serves better than mine.
519746
You will have to call Bosch for advice on troubleshooting the EC error code. I don't have that model anymore but I think cleaning the flame sensor solved that problem. (See http://www.bosch-climate.us/files/201109161708060.TWH-G2-37_F7_error_code_troubleshooting.pdf for how to do that but be warned - you may not be able to reuse the gasket. It is very flimsy and cannot be purchased by itself.)
519747
Ours did that all the time...when it gave up the ghost we replaced it with a conventional water heater because we were simply tired of having to reset it all the time.
519748
I am sorry to inform you that this sounds like the same problem I faced with this Bosch product. Save yourself thousands (literally, I am not kidding) of dollars in failed attempts to fix it and just get rid of it. Horrible product, if I can save just one person the misery we experienced with this Bosch water heater it will be worth the time I spend writing on this topic. I don't work for any competing company, just a word to the wise. Save yourself the aggravation, just get rid of it.
579284
Without actually seeing the device it is hard to tell why it won't ignite. I woukd offer the same advice as below and try taking out the cartrudge and reinstalling it, then try to ignite it. Maybe the unit is worn out if you hsve had it a while. Usually it is something simple so ask a friend to try it from scratch. Hope you get it resolved. My wife loves hers. Ask for a new for Xmas. Have a happy holiday.
500172
Not sure. I would return and get your money back. My unit and many others caught fire. Just look at the customer picks on the product page to see what can happen.
1423024
The unit I got burned the first time I hooked it up. It must have had something loose on the inside. I got no response from anyone. Very dissatisfied !
2028662
Without seeing or hearing the problem, I would call a professional. Worst case, there is something wrong with the unit, which can be a fire hazard.
579287
Do you mean your's won't heat up or are you afraid it will ignite? Be sure your thermacell isn't empty and screwed on tight. OR it could be the Cordless that isn't working right. I had to replace the cordless a couple years ago because it was worn out...could that be the problem? First check the cell. Good luck.
1796593
I'm not sure I have 2 of these heater, the first one caught on fire, they told me it had something to do with the wires going to the thermostat. They sent me another one, got it out of the box would not light. That told me it was my regurlator, so I go and buy another one, and it still don't work. So if you find somewhere to get parts let me know so maybe I can find out what's wrong with mine.
169570
There was a recall on this item from the manufacture. It was starting fires. You hade to cut off the cord, to include the safety sticker and pry the serial number off the back of the unit and send it in with a self addressed envelope for a refund. I did all of this and have never heard anything back. No money, no refund, nothing, except a humidifier that causes fires. You might want to call the manufacture and check on the recall.
1818603
Same issue I had with first unit, called the company and they exchanged and we've never had anymore issues. It was a weird issue. What is the codes that are flashing on the screen? The company was great and responded quickly. We use the heater every time we camp.
1404379
As others have mentioned, check to see that the unit is not set to manually on, if it is not then you probably are experiencing the beginning of many problems to come with this unit. I returned the one I bought because of similar problems. Mine experienced problems early and multiplied with age. Read some of the reviews on Amazon. I would advise taking it back if possible. This would be a great unit if it worked properly for a reasonable amont of time.
506967
Main flame stops when set temperature is reached. Pilot light is on always. P.S. I also have the blue flame model and it seems to use more gas then my old catalytic model did. My btu's increased by 1/3. Both of mine are 30,000 btu without blowers
1568600
Sorry, I can't help you. I use nat. gas. I also returned it for an infered heater. Blue flame is a bit dangerous to keep on in my garage.
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
2132254
My furnace on my 2008 Hi Lo would not stay lit. It would cycle on an off. I read on the internet a simular problem was solved by replacing the circuit board. A dealer wanted me to bring the whole furnace in for service. I took a chance on replacing the circuit board and it solved the problem. I am not sure if you are talking about the same circuit board or furnace. I took a chance that I would be losing the cost of the circuit board.
1505198
The unit has a thermocouple for a flame safety, check to see if it is loose where it screws into gas valve, make sure thermocouple is in pilot flame. This is a flame safety pilot problem.
1002689
Most likely the heat element burned out. Local repair shops would not fix it even tho still on warranty. Returned the unit to Oreck. They sent a new one which works ok.
1177356
Beverly, you didn't state your model or how old the unit, but one common weak link is the on/off switch may be faulty, the second primary failure mode would be the heater coil/thermostat and would generally be cheaper to buy a new one than try and fix. If you have a handyman around he should be able to check out the on/off switch.