Had some issues with resetting the filter status despite filter being washed several times. Tried holding "ok" button for 5sec but nothing happens.
484785
I have washed the filter and follow the instructions, it works well. Considering I only did it once and you have done "Several Times", I guess you know the operation process very well and it should be the problem of the Machine. I will take care of it too. Thank you.
832636
Have you rechecked the "in" & "out" ports, or is there a packing plug? I'd remove the filter again, and blow thru the ports to see if that is where the ressistance is- ie: the filter or the Moeller top assembly. Let me know, Jim
2252528
So far I haven't had that issue. I just clean off the filter - wipe off with paper towel or hand and replace it. I haven't had it longer than about one month.
1139046
Customer service told me to soak the filters longer, at least an HOUR. (I submerge and lay horizontally in large bowl of water). I hold the filter vertically, right side up inside the sink, slowly rotate filter while tapping against the side of sink. Try at least a couple of rotations of tapping. I always do this and have not had one issue since.
2145052
What exactly is the problem? Did it stop working while plugged in? Or was it after cleaning/changing the filter? Sometimes if I drain the bowl or change the filter, it can take a few tries to get everything reconnected correctly.
2164391
Try pushing the prime button while the filter is running. It will help purge the excess air from the system. If it doesn't help, the company that makes the filter is really good about helping you fix any issues with the unit even if it means sending you a replacement. I had a problem with my filter leaking and they sent me another one right away. Since then I have had no issues with the filter.
1857003
Is this the first time you've used the unit? If so, I wonder if you didn't install it correctly...? On the other hand, if you've been using the filter for some time, it probably needs to be cleaned. Remove the filter, let it dry, then scrub with sandpaper, rinse in plain water, then re-install. At least, that's what I do when the filter stops working. Eventually, I need to buy a new filter.
446410
Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
504015
This happened to me as well on the 2nd day. Initially, I soaked my filter many times and that didn't help. Eventually it finally stopped today after I shook the filter. It was so frustrating. I guessing maybe this has something to do with the fact that there are 3 layers of the filter materials. Perhaps the mineral particles shuffled to the very bottom but they're supposed to be at the top, according to the pic in the brochure. This is just a guess.
590843
I tried lubricating the gasket with oil, soaking the unit in hot water, and twisting the filter with my hands and pliers many, many times. It wouldn't budge. This worked for me: 1) Reattach the whole filter unit to the faucet (Screw the metal swivel collar back on tightly.). 2) Hit one of the 3 finger tabs sticking out from the bottom of the filter sideways to your left with a hammer several times until it starts to move. 3) Twist the filter to your left with your fingers until it comes out completely. FINALLY SUCCESS!!
1943288
Well, as the light suggests, you should clean the filter. Then press the filter reset button to reset the timer. All it does is remind you to clean the filter after every 10 hours of use....
1706271
My first assumption is in the filter wiring, or construction. This is assuming you are not using any other cables. If you are, first try changing the cable, and see if it helps. If not, contact Amazon about replacement.
1417439
I have the same problem. They sent me new filters but that didn't help. So, probably not.
517896
Make sure filter is installed correctly and is clean. Call Hoover customer service if that does not help. I have had no problems at all.
171369
It wouldn't hurt to try. If it doesn't work, then you can always return them and get a new unit. The light on our unit stopped working within the first six months so I tried to keep track of the filters by calendar and changed it every few months.
664166
Sorry, I can't help with this. I returned the item due to poor performance and didn't have it long enough to have to clean the filter. Good luck.
13381
We have recently started to use our AP260, but I seem to remember reading something about the light blinking if the filter needs to be cleaned or replaced.