I brought a toshiba laptop computer 6 months ago,after one month used ,there is a black spot on screen,now,IT is getting bigger ,where do i repair it?
513957
Contact the manufacturer about the warranty status, and request help to identify this problem. The display may be defective and have to be replaced
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
1904493
I had the same problem and I contacted LENOVO . They. Had me send the unit in to the service dept. they provided me with packaging ,paid for shipping and repaired the unit under warranty. The only thing was that I had to do some running around to ship. It was shipped to my home. All at NO CHARGE. It took about a week.
1035637
this computer is a real lemon..don;t even consider buying it . mine only lasted 5 months and i was the only user. i will never purchace a laptop from toshiba again. cheryl maas
2059732
I'd recommend you to call Toshiba customer service and ask them. If yes, then come back to Amazon and buy it here. That is what I did for my own laptop Toshiba Satellite.
1282880
I would contact Samsung Customer Service - they were very helpful when I had a minor problem with my laptop!
2143165
That's the same thing that happened to me. The battery's no good. I returned the battery and bought the Toshiba-made battery. It works like a charm. I suggest you do the same.
2212055
Ya that's the screen. One thing to note, when you get it, the cable on your laptop that connects to the screen may not reach the port on the screen when you go to put everything back together. There should be an extension cable that comes with this package, just plug in the laptop cable into the back of the extension cable. Also, you should definitely tape them together with some electrical tape because I've had issues with the cable becoming loose and my screen getting all out of whack. So just be aware of that, if your new screen isn't working properly make sure the cables are all properly connected before returning it. Ya that's the screen. One thing to note, when you get it, the cable on your laptop that connects to the screen may not reach the port on the screen when you go to put everything back together. There should be an extension cable that comes with this package, just plug in the laptop cable into the back of the extension cable. Also, you should definitely tape them together with some electrical tape because I've had issues with the cable becoming loose and my screen getting all out of whack. So just be aware of that, if your new screen isn't working properly make sure the cables are all... » Read More Ya that's the screen. One thing to note, when you get it, the cable on your laptop that connects to the screen may not reach the port on the screen when you go to put everything back together. There should be an extension cable that comes with this package, just plug in the laptop cable into the back of the extension cable. Also, you should definitely tape them together with some electrical tape because I've had issues with the cable becoming loose and my screen getting all out of whack. So just be aware of that, if your new screen isn't working properly make sure the cables are all properly connected before returning it. « Show Less
78451
Dear soumik: you have to replace the generic ram and it would be able to upgrade up to 8Gb 1333 Mhz ( http://support.toshiba.com/support/staticContentDetail?contentId=4005071&isFromTOC;Link=false). Second to tear apart is relative what is easy or hard for you, anyways here a link with a small tutorial (http://www.laptopscreen.com/English/model/Toshiba/SATELLITE~C55-A5105/) I hope this would help.
1648307
The best way to find out is to remove the existing broken screen and fet the model number from the back of the screen. I have found that in some cases not all laptops within a model have the same screen. You are going to need to remove the screen anyway, so, do it first and get the correct screen.
1546795
This is an older laptop well past the manufacturer's warranty. You would have to contact the seller if they offer any warranty, usually 30 days.
1397004
There were a couple of dead pixels on the screen. I know I could have shipped it to Asus. But I kind of have an issue with having to ship a brand new laptop back for "repair." The laptop itself had no problems, and I am quite pleased with it. I honestly cannot find one problem at fault with the laptop. The dead pixels on the screen is an issue any LCD panel could have, so I don't place blame on them.
1927358
If you can access the menu on the right side of the screen go to the bottom icon and click it. This is for changing settings. Scroll through the settings to see if you can change your screen. I'm not a tech person so I wish I could tell you something more concrete. You can of course contact Toshiba to get an answer.
2052984
There is a warranty from Toshiba...their "support" is very helpful, although I don't know how long the warranty lasts. I've made use of their support several times, and they always seem surprised and ask when it was purchased. This model is no longer for sale in most stores, as it is several years old. The keys are not backlit.
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1297348
If you have windows 8.1, I have noticed that when I use the internet, the screen can go black but the icons can be hidden. If you move the arrow to the bottom, top or right or left side, it can show hidden icons to exit or open screen. Not sure if that is the case here. I would recommend calling toshiba. They can trouble shoot. If that doesn't solve it, than you have a year warranty to replace. Hope it works out for you.
129914
Hi Susan, Yes, I had the same problem. The power pack just literally packed up. I bought the laptop Jan 2013 and by June 2013, the power cord/pack quit working. I called Toshiba and because the purchase was still within the 1year warranty period, Toshiba agreed to replace the power pack. I was asked to send the defective unit back while a replacement power pack was shipped to me - but not before I had to shell out $30 to purchase a replacement power pack while waiting for the Toshiba replacement - as I wouldn't have been able to use my laptop for the 2-3week period it took to get the replacement. All the best.