Can I buy the insert pan only? We have a cooker, but our pan is scratched.
500805
Yes you can is a special order it will need 2 weeks time frame to receive. Please contact the seller direct for pricing.
2200601
You're going to have to call the company that distributes the parts for multi-cooker. It's a bit of a process but I had to do it when I lost the cable for to be able to plug it in during my move. If not I'd suggest checking ebay to see if someone is selling it separately.
1961582
There isn't a utensil in the world that won't scratch this pan. You might try using pastry paper in the bottom of the pan and remove the pie before cutting it. Otherwise, the scratches are just part of the territory. :-)
667778
I just checked the Zojirushi web site and you can get a replacement pan for$ 40 to $ 49.00. https://www.zojirushi.com/app/spare_parts/category/rice-cookers/NS-ZAC10/18,%20NS-ZCC10/18
1564417
I purchased from Amazon, when I had a problem Cuisinart replaced my CSK 250. I don't think they would do that if it had been a knock off. Understand, despite claims, non-stick eventually deteriorates regardless of how careful you are with the pan. I use my pan about two times a week, and it still looks new. It will eventually fail, I am ok with that, just don't buy into any non-stick being a forever pan.
1222506
The no stick coating is thin and easily scratched on my MSC-400 too. I registered my unit at www.cuisnart.com where you can find out about parts. Mine came with a 3 year 'limited warranty' which covers defective parts. I doubt scratching is covered. It is impressively no-stick and I have not used anything harsher than a terry type dishcloth to clean. I have tried to be very careful cooking and stopped using the browning feature for concern about scratching bones etc. because the coating is very thin. I see outside is getting scuffed from ordinary use. I see in a crock pot cooking books that a removable plastic type liner is always used. That may be the way to go to deal with scratches if warranty does not cover.
1063598
The cooker is sewn together, the cover does not come off separately. Did you mean cooker? I haven't seen it priced without the pans, etc...you could look for a used one, but I doubt the price changes much. I have found this to be well worth the cost.
1649342
take insert out. mine though did not hold up long non stick coating started peeling off in about a year.
88676
My old pan which I am trying to replace has a small handle also. That handle makes it much easier to use. If anyone knows where I can buy the skillet with 2 handles I would appreciate that information
1853066
I am also looking for the oval pan that goes inside if anyone has an extra one lying around. Thanks...Traci
1208278
I'm sure they want you to purchase another skillet. :) I will not be ordering any since I have been reading up on Teflon coated cooking utensils.
1991726
I would try e-bay, because the manufacturer phone # does not provide service any more. I tried to buy an extra gasket because I know they eventually wear out, and was told when I called that they no longer supply parts, service, or help of any kind. This was about a year ago. If you are able to return the pressure cooker you might want to do that. If not you could disassemble it to sell the parts on e-bay. I need a gasket :). I hope Montel is hanging his head in shame over this, but most likely he's laughing his way to the bank and doesn't care.
1552390
I'm thinking about ordering this cookware. I read one review saying that it scratched the cooktop. Has anyone else had this happen?
2032597
I've been using the wok since August 2012. It is really non-stick. The wok is big enough to make soup in it and light enough for me to lift it. Unfortunately, the coated is scratched. I don't know how it happened. I probably will need to replace it.
999552
Buy some new pans, the ones you have are cheap or old. Buy the Circulon Classic set!
373110
Yes it is. I purchased just the insert by calling All-Clad directly and buying it from them. I already had the 2qt pot and did not need another. I never did find anyone who was reselling just the insert.
1747794
Well, Plowgirl, Amazon does sell used cookware...did you order used? I think most folks responding here - me included - bought and received new cookware. But, how can we possibly answer your question as to whether yours is used without being able to see, and inspect, it? If you think you received used cookware, but ordered new, then contact Amazon customer service!