Is it possible to purchase a replacement light? I own the table & the is failing. It will not stay on even when plugged in.
511535
I'm not sure, have you tried the company to see if they offer this? LumiSource.com
649394
The light should stay on. ..could be from a dead battery, make sure to take the battery out between using otherwise it will die really quickly.
2184035
Contact the Amazon seller that sold you the lights. If they are still under warranty, they will replace the light.
1121071
I called Amazon and they gave me the number for the manufacturer. The manufacturer replaced the lights, but within a week the stopped working. There is a design flaw which causes too much condensation and causes the lights not to work. I am going to call them and see if they have a solution.
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
998296
Sorry to say , I think you got a lemon ..My light stays on and it still is working great ...
1842421
I see Ott light products/lamps in various stores (frequently 'craft/art supply stores). Haven't needed new parts yet, but pretty sure you could get. If nothing else, could likely get directly from company.
1870235
I bought mine a couple months ago and the light worked for a couple of hours then never again. It was an electrical issue, not a bulb issue. I wouldn't recommend it....
243981
The problem is that Ott-Lite is junk. I purchased a table lamp and after about 6 months the light stopped working. I suspected that the bulb had burned out. After spending about $20.00 for a new bulb, the light still didn't work. Turned out that the problem was the transformer built into the power cord. But wait, it's some odd voltage that nobody else uses and Ott-Lite failed to respond to my e-mails. Lowe's sells similar light for $20.00.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
932307
I also experienced a problem with this light. I had two and both melted. It is a very pretty light but not worth what might happen. Check lamps plus they have a similar model.
975918
Yes, I have. I ordered 2 of these. one is OK. On the second one, the light does not turn off. returning.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
1088919
When my stick first shipped, it got broken in shipping. The customer service people were awesome and replaced it immediately. I would suggest you contact them about a replacement light. My experience was that they want to say yes!
1431216
I couldn't get a replacement bulb for mine either. The light is guaranteed by the manufacturer for a year (guarantee on the Daylight website). I sent mine back to the vendor for refund.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
2160814
I believe you have a defective light. I love mine. It only has on and off features.