Anyone else with trouble acquiring satellite signal - TomTom XL335? Would not pick up a signal.
524339
Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom has very poor user documentation. I'm going to have to go online to try and figure some of the functionality out.
986497
I would suggest a couple of things. Check for power. Check that you are receiving a satellite signal. Do you have Garmin Express loaded on your computer? Are you connecting to your computer correctly with USB cable? If you are still having trouble, go to garmin.com, register the unit, and contact support. It's just a phone call away:)
654505
I am considering the same thing. I bought the TomTom and have not been able to get it working - the operating software seems to have only partially loaded. I spent 3 hours on the phone with their customer service - very nice people, but they have no technical knowledge, they can only read to you from a script. I think I am going to return this one and give the Garmin a try.
468244
Sorry, but this has never happened to me. I would suggest logging on to TomTom and posting the question there for other users to assist. If you cannot log on, just contact TomTom.
1190259
I don't know, but it could be a simple software problem. Just restore the program using tomtom's free software and that should get rid of the issue.
1162754
So...whats the question? lolAnyway, try going somewhere else and seeing if it gets a signal? Could be trees, buildings, a mountain, whatever blocking it from getting a signal. I often have trouble getting a signal at my home since there's a mountain behind my house. But if I go just 1 or 2 houses down the street I can get a signal pretty fast. Have the same issue with cell phone reception.
131310
Haven't had that issue. Sounds like a defective remote or something wrong with the unit itself which may not be receiving the signal from the remote because of some internal problem. Sorry I couldn't be of more help.
694218
yes mine works great had similar problem now get 3-5 bar signal strength. Mounted the antenna on top edge of roof chimney and mounted reciever in my sunroof and works great.
952163
Hey Thanks man, I will sure try this if I get problems with next unit, I should receve it sometime next week. To be honest I feel like naked without my GPS ...lol
14722
Make sure all your connections are connected correctly and be sure that your antenna is in the right location and seated in the unit. If that doesn't work check to see that your GPS card is seated correctly in the slot on the lower right hand side, in front, of the unit. If you still have problems you may have to return the unit for a replacement.
1118785
I have the same issues too....I think I am just going to return it...have gone round and round with customer service "online chat" and that was totally pointless....really a shame...but not worth the time spent to get it to work, finally got past the update software phase and now it can't connect to anything yet per the stats I have an "excellent" signal.
1448219
Dan, Did you get it to work. I'm having the same problem with the same modem. I have 2 of the broadcasters. I have the Verizon 4g (which works just fine) and the AT&T; Sierra Beam Momentum with the same message you are getting
1714805
I use it w/ DIRECTV hook up in lin move the sat dish get a beep move until i find my DIRECTV Netwerk satelite. Couldn't do it with/out it
1837221
Thanks. The web updater didn't seem to work. Because my parents have the same GPS, I tried it in their receiver and it worked. I realized that the receiver itself was defective. I'm in the process of returning it - I will probably give another one a shot, overall I think it's a nice unit.
642961
I have this problem once. Try refreshing the C550 by going to "recent destinations" and selecting a destination. Keep doing it until it picks up satellite. After a couple of tries, it should work.
1223712
I just bought one and the GPS won't acquire any satellites . My GS4 sitting right next to it gets 17 satellites immediately. I am returning for replacement, hoping the new one works better
664131
I initially had the same issue as McKinney, but called my ISP and they found that the lack of signal boost was in my wiring, and fixed the problem. The antenna works great and attached easily to the standard actiontek PK5000 modem I bought through them. The TL-WA701ND looks to have the same antenna attachment and should work fine for you!