I just received my pillow in the mail...it's been about 30 min and it's not inflating at all. It's staying about an inch thick. Is this defective??
515550
Mine took a good six hour to expand to normal size. Memory foam is memory foam. Our memory foam mattress took many hours to become useable. The better the foam the longer it takes.
515551
it should inflate somewhat when you take it out of the bag but if it doesn't just fluff it up, thats what I do when it deflates
362816
I get one... and i do not get any issue with it, the pillow area works for me... the only issue i get now its deflating a lot...and i can not get the hole maybe is the valve... i do not want to loss it.. but i don´t know how to replace it and even if there is a replace for it
2178845
Mine also lost air, I pumped it up once but when it lost air again I could not pump it up. I have just recieved a new one directly from the Gypsy Quilter. I emailed them and they said I could send it back and they would send a new one, I will see how this works.
1016570
Mine doesn't have any leaks. Maybe you got a defected product and probably should contact the store to replace it for you. (Mine doesn't get deflated very often. I mean I inflate it like once a month or once in 3 weeks).
1195008
I've done it when only partially inflated, but only for a short period of time (less than an hour). I'm concerned about the strain it puts on the pillow's seams.
1594486
Mine stays inflated with no problem. Check to make sure the plastic "plug" that came with it is pushed in all the way.
1835860
We haven't actually used this yet. I bought it to replace one (not same brand) that I disposed of. The other one I had "looked" just like this. I blew it up after I rec'd it and it seemed pretty firm. My husband and I slept on the other one I had (combined weight 345 or so) & slept very comfortably. I know this probably wasn't much help & maybe you can get better answers from someone else. I do love the pump, just plug it in & airs up pretty quickly & same with deflating. I actually got it back in the bag it came in. Good luck!!
250246
Mine fully inflates. Didn't notice anything on the ends to show that it is not the same as the rest of the unit. I do blow a few breaths in to it though. Might be a bad unit.
2144384
Not sure if you might have same problem but looked like my wedge pillow had a piece of plastic blocking the hole down inside the stem where you insert the pump. I poked it with a small knitting needle and worked fine after that. The pillow takes some effort to inflate but don't bother to fully inflate. I found about half inflation is most comfortable.
613180
That definitely does not sound normal. There were no foam bits anywhere on mine when I got it almost 2 years ago. Have used it every night since and you'd never know that it's not a brand new pillow. If there are foam chunks coming from the pillow you should return for exchange or refund.
1950929
The pillow inflation can be adjusted to your liking. Initially I didn't think it inflated enough so I actually blew more air into it. (with my mouth, like a balloon). It was a little too much, especially if you don't like sleeping on a balloon. After letting some air out, I was able to find an inflation that was pretty comfortable for me. I'm sure you could do the same.
1230261
I would guess mine took about 1 minute to inflate. My son did it every night and it was really quick!
1306398
I had two units. One had the pillow, the other didn't. It was either taken off or added to the production units. I found the company to be very helpful. Try contacting them.
1551011
No. Do you mean when you fill it up for the first time? No, and I just had to add some more water to mine and it was so easy to do so. Just fill it with water until you see it bubbling and it's read to go. I think the first time you set up the pillow it actives the inside of the pillow so all you have to do is occasionally fill it with water. I had to refill mine two months after I bought it. Did I help you? If you have any other questions please ask me. I'm very, very happy with this product. I just recommended it to my best friend who has a lot of the same issues as me.
282993
It takes minutes to decompress, but don't expect a full sized bed in minutes; it definitely takes time. I received mine on Saturday (9/5/15) and I still don't think it's in its full form.
1500539
Jean M. The pillow leaked immediately upon filling it. We never had the opportunity to use it as it became soaking wet on the opposite side of where you fill it as we were filling it. I hope this makes sense. We have a friend who has several of these pillows and has never had an issue. This was our first pillow and it will be our last too. The whole return process is becoming frustrating.
855261
The separation issues are due to over inflation. I had mine for 3+ years using it daily i'd only have to ad air once every few weeks. I bought one for a friend around the same time I got mine and his only lasted a year but he had a tendency to aim for the firmest he could get resulting in the sections violently separating one by one till it was a round mass on the top n bottom. if you use it right it's not an issue. if you need it that firm you prob shouldn't be getting an air mattress. I've bought several more over the years for friends and family and am about to buy another one the people having this issue over inflate simple as that.