I tried all the tricks in the reviews,toner still will not work. My printer status turns to red and does not recognize the toner. I have a 3400 series
525749
I'd say you're probably in the 3-5% group of defective toner cartridges.The failure rate on a name brand toner is around 1%, so 1 in every 100 or so fail, leave streaks on the page, or will not work. The failure rate in remanufactured cartridges increases that rate to 1 in every 20-35 cartridges or so.I'd return it, and either ask for a replacement or a refund.
525750
I had to turn off my printer before installing the cartridge for it to work.
525751
I'd say you're probably in the 3-5% group of defective toner cartridges. The failure rate on a name brand toner is around 1%, so 1 in every 100 or so fail, leave streaks on the page, or will not work. The failure rate in remanufactured cartridges increases that rate to 1 in every 20-35 cartridges or so. I'd return it, and either ask for a replacement or a refund.
525752
Sounds like it could be the chip is installed wrong or missing altogether. That will give you a red light also. Mine works super.. Yes series is correct..
525753
Contact the seller. The one time I had this problem they sent another one lickety split.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.
1152422
I wish I could help you. It is not a good printer, I have other problems. I wish I had returned it.
1241356
brother won't do anything to help.I had just brought my toner from amazon ,it streaked on the right side of the page. I called brother and they told to mail it back to them and they would send postage(which that did not)they sent back the same one back,I again called them back , they said it was empty and would not replace it .I showed that I just got it and if it was empty that is the way they packed. it they wouldn't do anything about it. so a total loss.
1701831
I've had bad luck with re-manufactured cartridges, namely the CL 31. My Canon printer rejects it and refuses to print. Sorry I am.
2065521
Remove the cartridges and clean any toner dust from the unit. Replace the cartridges and slide the green swiper tab across the cartridge and return it to where the arrows meet. Sometimes generic cartridges will leak a LOT of toner. If this is the case use the original Brother toner. Works for me.
2218489
I recently purchased the same printer and because it came with the "starter" toner purchased that genuine toner here on Amazon. It works just fine. BTW, Amazon was cheaper than Staples.
1666520
Yes, I had an error code come up before. I had to do a reset and replace with new cartridges. But my printer still works fine. Considering ordering this product again. I have an HP Photosmart C7280. But also be aware or which supplier or seller that you are ordering these cartridges from. That really makes a difference.
2179416
Hello Thank you for sending me your query. One thing. I ordered this Catridge from AMAZON.COM as spare catridge. Still I am using the original catridge which came with the printer. Before buying it, I saw reviews in http://amazon.com. There are lot of 5 star reviews are there. Based on these reviews I got this catridge. So before buying it, please see the reviews. If it didn't work, you may return it. Thank you.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
851860
You probably need to search for the "Toner Low" re-set sequence. I use the MFC7360. When I get a "Toner Low" message on the LCD it will not print until I put in a new cartridge. But the now non-OEM cartridge will not re-set the printer. This is Brother's way of trying to force you to buy OEM toner. I found the fix on Google but I think it is different for each printer.
1657217
I am not sure, I am an user not the seller. Guess it might be some problems with the chip, that is how the computer recognize your toner.
2247159
First 127 (part# e-1271) cartridge I installed wasn't recognized by my printer and gave me an error message. "Cannot recognize the following ink cartridge(s). Install them correctly. <Ink Cartridges>". I removed that one then I installed the second, it installed without a hitch. The printer proceeded to print the pending jobs. After those jobs, I'm getting the same error message. I do have a WF 845. It didn't work on mine.
1168016
Not much help for your particular problem but seriously consider dumping the printer. I had one and found endless problems with it. It is undoubtedly the worst printer I have ever purchased. Eventually I replaced it. Sorry about your problem but I can only advise based on my experience.
1914635
I think so. Have you tried adding toner? it seems very simple like cut a hole with circle bit provided, pour in toner and cover with tape also provided. I'll do that next time. Still if this cartridge works, it is easier. I've needed to take my new out and shake it hard once. goog luck K
1204120
I have been using this and other such toners for my canon from or through Amazon with 100% satisfactory results -- no difference in any way (to me) from Cannon originals. Emptys, I would assume, results from a manufacturer's error. Send them back and get replacements, or call Amazon customer service -- I have found them accessible and responsive.
1198960
I had the same exact thing happen, what you have to do is tap the side of the cartridge to loosen it up and just keep inserting and pulling it out until the red light goes away. I literally had the same problem, took me a good 8-10 minutes to get it to work, but after I got it working I started printing and the quality was excellent. You just gotta get past that hump, but yes the toner does work and works great!
1522905
I'm not sure my friend. Please do some more research to find the correct toner for your machine. Sorry I couldn't of been more help. Mike