The zipper in the jacket broke. What do I do?
524463
you are lucky. mine broke the selector wheel and I had to throw the whole thing away
632450
This is a tough one to answer. You might get lucky if you contact a local suitcase repair company and ask them to replace the zipper - with a more robust zipper. Another, MUCH less desirable option may be to see if you can get velcro strips and affix them to the sides of the dog pen. I am not convinced this will option will work, since your little furry friend has demonstrated he/she is an escape artist with a ferocious appetite. :-) Best of luck to you.
258851
Stand on the material (strands) then pull the handle up until it releases. I have already broken one because I did not do it correctly. Good luck!
1264169
You may be able to get an upholstery needle and heavy duty thread like buttonhole thread and sew it back together if it hasn't gotten to far. If not that, try a tailor shop or alteration shop to see if they will mend it for you.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
292619
Two things... There's a washer on the inside that may be replaced very easily. They give you some in the bag when you buy. Or call the company directly and they may be able to help or send you a new one. Good luck
122776
I would send it back to the manufacture and let them fix it. Might be worn in some area that requires replacement of a simple part.
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
52792
I had a problem with it too. The zipper should have a spot inside the locking mechanism so that it wont open very easily. Mine unfortunately broke but that's because I probably had too much medicine in it.
1181843
We thought that the mat was inadequate and threw it away. If a zipper breaks you should return it to Amazon. The process is explained when you select the product under your Purchases or Orders and click on "Return this Item."
272201
I think you will likely be too warm once you warm up. If it's practical to do so, you could wear the jacket for your warm up and then take it off. With the full length zipper, it isn't hard to take off.
817262
I've only seen it available in black. Warning....zipper broke first time we tried to put in on.
1413197
Back a couple years ago I had an early version of the bag, and one of the zippers broke. Think Geek replaced it for free, and since then I've had no problems.
1691918
Make sure "zipper" is completely clean. If need be wipe with damp toweling. If all else fails compress all air from bag and use a large clip.
1673362
Mine ate the zipper. Does the company provide replacement panels? If not, why not?
321110
I was wondering that too before. Put both zippers together and just zip down with them at the same time. It might take a few tries, but I got it without trying once and thought I broke it.
1434370
If you got it from speedo, I would suggest going to the speedo website and calling them. I recently called them about a swimsuit repair (they don't do those) and they were very helpful. They seemed very reasonable to work with. I, too, bought mine in the fall and so far so good. Good luck!