I'm getting a small flashing light inside the soothed and it won't turn on. Any idea what that means ? Or who can I direct my question to?
521951
Have you tried changing the batteries? Ours has a low battery light that comes on. When the batteries are dying in ours, the whole thing goes a little wonky until we put in a new set. I hope this helps!
521952
Have you checked the batteries? I've had a similar issue and once switched batteries problem solved. Regards.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
1772121
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday.
720769
Chances are it was accidentally turned on. Call the manufacturer, let them know and chances are they will take great care of you. They did me.
419859
My brand new one doesn't seem to beep at all, and the instruction book only says that it will "flash", meaning tiny black things blink on and off, that can barely be seen. I'm very puzzled by this, as previous reviewers said that it beeped. I suppose they changed the model. I note that Amazon's product information only says it gives you "alerts". I assumed that meant audible, but it doesn't actually say so. I hope someone can shed some light on this!
680829
I dont know! I had mine with the same problem. It seems like the switch got broken because it feels kind of loose compared on How it was before. Mine It also got water inside. Did your flashkight got water inside too? I have not tried to fix it yet.
1708933
Mine didn't light up for a bit- until I accidentally clunked someone with it. Oops- looks like your is defective.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
1742499
I just bought it yesterday and this happened after the first time I used it. I can't turn it off unless I plug it in. I was just checking Amazon to see if this was a typical issue. I'll call Wahl today to see if I can get a replacement since I don't know about refunds after using it.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1314528
Hi there,Did you tap it gently five times? That usually does it for me. If it still doesn't light up when you do that, it could be the battery, I'd try changing that next. (Be careful to get the clip well inside its little groove before you replace the top), if that doesn't work, I think I'd call customer service. I'd probably call them anyhow, and ask them to send you an additional battery. You should have received two working batteries with a new item.
1339159
I called customer service and returned mine for a refund. They were super nice about it! When I received mine and went to plug it in, it wouldn't even power up. I explained this to the customer service representative, and she couldn't be nicer to help me return the item! I don't know if your problem is similar, but I ordered a portable Jensen model with my refund money, and it works great. I hope that helps!
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
693583
I'm sorry that happened! And I'm sorry that I can't help you with this issue... that is one for the manufacturer to help you with! Call them and and tell them what happened. It sounds like a major defect to me!!! Who knows, they may send you a new one at no charge! If they want the old one back, tell them that you want them to pay for the shipping costs or it won't be worth the hassle! I wish you the best!
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1801051
We have the same issue, but did nothing to cause it and it stopped working. It was cool for about a day! Expensive to die so quickly. (This was for my husband, and he was careful with it.)