I have had this unit for 3.5 months and it just stopped working. The digital display turns on but when I push the button, nothing any ideas?
487772
I feel your pain. Like I said in my review, other than its good design, it's a piece of crap. I wouldn't invest any time or money in getting replacement parts for it. Buy the NuWave Oven Pro instead. The plastic dome may need to be replaced after a year, (which is just $15.00 to replace) but the powerhead won't go out on you after three months -- and it cooks much better without any need for preheating.
864213
Have you turned it off and let it for 20 minutes and turned it back on to reset it? If that doesn't work, please check your owners manual and call them . You may have a defective unit.
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
1342080
It's probably because this model is a LEMON. The plasma display only last between 1 to 3 months and then is dead! Check the people who have bought this piece of **** and are mad as hell. Their reviews are here if you spend the time to read them.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
1404379
As others have mentioned, check to see that the unit is not set to manually on, if it is not then you probably are experiencing the beginning of many problems to come with this unit. I returned the one I bought because of similar problems. Mine experienced problems early and multiplied with age. Read some of the reviews on Amazon. I would advise taking it back if possible. This would be a great unit if it worked properly for a reasonable amont of time.
1863839
The digital display turns off to conserve battery I guess. But the unit itself does continue working on mine as long as it is not set in cable tv mode.
1098537
I had the same thing happen. From the internet surfing I did, I assumed the unit was dead. Sorry.
2156638
well, it happened to me about 3 months ago. Totally bricked and useless. I looked it up here and all over the net... and it's just a bad unit and everybody's broke. I gave up and got my 20 year old Onyko unit out of the garage. Doesn't do much and there are limitations, but it sounds better. I don't have the $$ to fix it. Such a drag. At least it's not a SONY it might have broken sooner! :-)
1690902
I'm glad you got it resolved. It sounded like a defective unit. Bummer, but better at day one than a few months down the line.
48051
Ruth- My unit stopped working as well last year. My brother in law replaced the switch on the unit and it works great!
771010
I bought mine in February, had the same problem and called. Customer service was great. I received a new one not long after I called. I would recommend hitting the reset button and if that doesn't work, call Customer service.
749532
Ours had the same issue. I had to push the buttons harder each time to work and then eventually nothing worked. Ordered a new wall mount and worked immediately. I checked wires too thinking that would be the issue. I think they just have a certain lifespan.
924968
I have learned to have the right touch with the power on button. If you tap it or press it quickly, it gives you the date and time. To turn the unit on requires a longer, firm press, but not too long. If that doesnt help you, your unit might need repair.
230862
Maybe they're phasing it out or coming out with a newer model or product. I won't recommend this particular model, even though I have the same one. It started giving me a Service needed display as soon it was almost a year after purchase. Then have to pay another $139 to have it fix. A whole lot of wasted money for a crappy product they claimed is the best. Just my 2 cents.
320858
Mine stopped working too. Worked great for a while, but now it will not turn on even if fully charged. I think the switch is just low quality and breaks easily.
1265807
As I recall, the display turned off after a short time period. However, I never did get the device to work properly, so I can't go back and check at this point.