My board arrived and there is a crack in it. What do I do? Also the feet are not wood just a black sponge material online it shows wood.
497800
If it arrives with a crack... spend a few dollars an send it back immediately. Believe me... if it cracked upon arrival, get your money back and shop elsewhere.
497801
Mine came with just the 'black sponge material' too. I would suggest contacting Wayfair directly. I was displeased with the discoloration and splotches all over mine, and after emailing back and forth they sent me a new one without hesitation. Good luck!
1276674
That should not be happening brother. Please contact the professional installer to have them take a look at what may be causing this and if it turns out to be the deck itself Amazon is great about replacing anything they have sold that turns out to be defective in any way. Hope everything works out.
34470
There were no rubber feet attached to the one I bought so I bought some at Lowe's. If you don't put them on the board, liquids could get trapped between the board and counter top resulting in a warped cutting board.
1285972
Good luck! My table showed up with the ends all beat up. I reported the situation to the company and never received a reply from them or Amazon. No longer buying furniture from Amazon.
944521
Make sure u purchase a new stainless bolt kit for it also. Bolts and other hardware do NOT come with the new board.
181401
Mine were taped to one of the boards. If they aren't there, I would take it back to the store it was purchased.
257686
Just to be on the safe side, Call the Company's toll free number, They will be glad to give you the exact Model Number for the board replacement. It's really easy to replace! Good luck!
1157198
Hello Wendy - the board is about .5" thick and does not have any feet. Hope that helps. Mike.
26238
I have the same problem....everyone is talking about jumpers and my board is missing them too. Sending mine back also.
756757
I just ran into the same issue, I can see it on the board but there is no panel on the front. Contacting Amazon support...
637266
Not your board, this is fully buffered, try this instead http://www.amazon.com/Mushkin-996757-PC2-5300-5-5-5-15-STILETTO/dp/B004JRE1CI/ref=sr_1_1?ie=UTF8&qid=1386075242&sr=8-1&keywords=996757
1124202
I gave this to my son-in-law for his birthday. They have it outside. Just as a precaution I would cover the wood with some kind of water repellant. One of the legs has an area that's chipped. My son-in-law decided he would keep it and just fix it himself. It's a large item to return if there's anything wrong with it. It's a nice cooler.
2132756
i have only seen it on Amazon as a complete board. You probably need to go to a skate shop or directly to the manufacturer.
305303
Send in for a new one...really! Or you could try to fix it by buying new boards; it is not the back light or power supply.
1598132
As a natural stone there maybe chips or other imperfections. If it is on the edge of the stone it may have been damaged during shipping. If it is on the edge or really noticeable I would return it and as for replacement. Hope that helps you.
525896
Contact the seller you purchased this from. This should be under warranty. Explain what happened and they should replace them, depending on how long ago this was purchased. You could also contact Flash Furniture and they might be able to sell you some their phone number is 770-721-8391
307693
The chair I bought from amazon actually cracked! I contacted the seller and they had the vendor send me another chair. The chair from the vendor was much more sturdy and a much darker stain. I haven't had any problems since.