stranger than fiction won't play? HiI have had this player for almost 3 months now and this is the first time something like this has occurred I was playing Stranger than fiction and the Disc jacket picture stays on the screen for a while while the player reads the disc or tries to and then the unit powers off automatically i have tried it on two different slots same thing .. i then put the dvd into my JVC and it played fine. any suggestion on why this is happening is it because of the unit or is it just a fluke and i shouldn't worry ?please help I am under warranty now would rather deal with problems now rather than later. stranger than fiction won't play? HiI have had this player for almost 3 months now and this is the first time something like this has occurred I was playing Stranger than fiction and the... » Read More stranger than fiction won't play? HiI have had this player for almost 3 months now and this is the first time something like this has occurred I was playing Stranger than fiction and the Disc jacket picture stays on the screen for a while while the player reads the disc or tries to and then the unit powers off automatically i have tried it on two different slots same thing .. i then put the dvd into my JVC and it played fine. any suggestion on why this is happening is it because of the unit or is it just a fluke and i shouldn't worry ?please help I am under warranty now would rather deal with problems now rather than later. « Show Less
512315
We just netflix'd Casino Royale. It will not play on the old (3 or 4 years) RCA player we have. It reads the disk, tries to load, and fails.Thankfully, it will play on the Kmart special ($35) Memorex player we have in the gym, but what a pain! I would like to watch my movies from the couch, not from the floor in the basement!I am very glad we did not buy this DVD, and it will go on the list of ones NOT TO BUY. I think I will NOT be buying new Sony dvds at all.
512316
wow thanks for replying you have saved me some worries ;) i thought it was the player giving me problems...maybe some others will respond with their experiences too...
512317
I have the same problem with "The Holiday" and "Casino Royale" as well. Three movies I have paid for that will not play on my DVD player. All Sony. Pathetic.
512318
Hmmm yeah i don't know if i want to send it in for that this was the first sony title to do that. I will call though just to see how long it does take for doing then decide for sure ...thanks for posting
512319
I got a response from Sony - its a known problem with the new sony pictures copy protection scheme. The unit can be mailed in to Texas for service to make it compatible. Ill pass on that for now and wait and see if other movies become an issue (or stop watching sony movies)...
512320
I have the same issue. Same movie, same player. I have netflix'd this movie twice thinking that it may be a bad disc, but both did exactly the same thing you describe. I guess I cant watch it. :-(
512321
This new DRM was preventing me from watching the movie I just bought, so I caved in and just downloaded it from a torrent site. It's fortunate that the copy protection isn't affecting the pirates; otherwise, we paying customers would be completely SOL. Thanks, Sony!
512322
I was so happy to see this problem was shared by others with this particular movie!! I, too, thought it was the player, because I was able to play the movie on my toshiba tv with dvd player. It would seem unlikely that is is the player because I have 250 movies in it and this is the ONLY one that was a problem.
512323
Same problem as BookWorm but different player. I have tried 3 different copies of the mpvie Stranger than fiction (from the same video store) and not one would get past the selection menue on my PC or my new Philips dvd player. Ive only had a problem like this once before with the movie Layer Cake. I looked it up and its a Sony Pictures movie too. So maybe this is a problem with the actual DVDs and not the players? Or maybe Sony and Philips DVD players are having the same problems.
512324
Well it did play fine on my JVC player so i don't know what is going on ... i really hope it isn't the Sony Changer with the problems. thanks for your input Hope you get to watch the movie soon ...
2231980
Typically, in the electronics world, players are backwards compatible. Since this is Blue Ray DVD technology, it should play the older DVD formats the came before. I'm not an expert on this, but I don't recall ever having a DVD (Blue Ray, HD, SD) or CD that would not play in this player.
2157815
I have no problems with continuing to play after I stopped the dvd. Your answer is on Page 33 in your instruction manual, and by using the options button on the remote control.
1787952
It is most likely defective. Mine quit working within 30 days, sent it in for warranty service, got it back now it will play CD's Story well as DVD's
809375
Unfortunately, I can't help you. I bought this unit from an Amazon vendor "like new" and it wouldn't play. They sent a second unit and it wouldn't play either. I ended up buying a different brand and it worked fine.
183760
I had the same exact issue. Everything else with this player has worked flawlessly for me so far. I called Icom's customer service number regarding this. The woman who answered (operator/receptionist) and the man she put me through to (tech guy) were both impatient. They spoke very quickly and sounded frustrated, like they had better things to do. Or as if they thought I was mentally challenged; or speaking in a foreign language. I thought they were a little rude. Anyway, I mentioned as quickly as possible that the USB played Mp3's perfectly fine, but when I tried playing video Mp4 clips, video would show up but no audio. I tried every audio setting imaginable, but still no luck. The tech guy looked into it and after a brief moment came back and said that the mp4 playback doesn't include/allow audio. I told him I thought that was strange and thanked him for his time. So supposedly we cannot get audio with mp4 videos through the USB on this particular player. I tried Jodi Waxman's (other poster who left comment on OP's question) vague advice and came up with nothing. I looked over the manual several times and tried all the audio settings (on the player itself as well as my receiver)... nothing. If someone that reads this had the same issue and can say they get audio with their mp4 video files, I would love to know what they did to get it to work.
1194039
I haven't had that exact problem. My only suggestion is to update your player's firmware. The manual tells you how, but really you just connect the player to your internet router with a cable and turn it on. It updates itself and when it's done you can remove the cable. I believe some of the newer disks have new "features" that can confuse the older firmware.
939712
I have the same player you have and have played those very same blu ray dvd'sI would unplug the player.wait a few min. allow it to reboot........andtry it againif all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
1812743
Hi there K.........how did this unit turn out for you? I've had mine for a couple of years so far, and it plays DVD's great. I gave up on learning how to copy a tape to a disk, but that is the one feature I needed to rid myself of boxes of old VCR tapes. (See my posts dated 2/21/10.) James says I need a tuner, however the inst. book does not mention that. Thanks for the help, Jeanette
2036840
My BD player also requires semi frequent unplugging to resolve freezing or disc loading fine, like getting menu prompts to work, froze. And cannot manually or remotely open tray or turn power off/on. Recently ONLY my Star Trek season sets did this in addtion to NOT recognizing the discs or load properly or at all.....so I did a factory reset and it resolved issue.
1610003
Since my earlier response about it not playing DVD-RW's in VR format I have tried it on DVD+RW's, and also on DVD-R's. It played the +RW's and the -R's just fine. I do not have any +R's nor any -RW's in video format, but it is probably only the -RW's in VR format that it will not play.
939705
That sounds like a problem with your individual unit. My wife got me the Blu-ray edition of Planet Earth for Valentines Day and I've been watching them constantly.....no problems detected...not even the slightest hiccup. Have you loaded the latest firmware patch from Sharp? I loaded it the day I bought my player (a couple months ago). Good luck with getting this working!!
352737
I"ve been wondering the same thing. According to the manual, it has a resume function. I bought 2 of the 570 players 2 weeks ago and haven't been able to resume playback on any bluray yet. They all start playing from the beginning of the disc. Don't know if it's the way I have it setup or if it just isn't available.
919764
I haven't tried this app. I am only using it to play discs. I have had problems even with that. First one was freezing. Second one had audio issues. Haven't received the third one yet. Customer service has been difficult. Seriously regretting my decision to purchase this player.
2255609
Susan, Iv'e repaired about 50 discs with the JFJ Easy Pro. I usually inspect the disc to see if the scratches look deep. If they don't appear too deep then I start with the minor repair. I then test the disc to see if it will play. If it doesn't play then I repeat the process for the major repair. Sometimes they are beyond repair no matter what steps you take. I hope this helps you, good luck.
945426
I think if it's not a HD player it wont read it. At least that's what the manual says, and other threads that I've read. That goes for DVD's too. If it's not a HD player it won't read it and won't play it. I believe that this unit isn't HD.
1029201
It happened to me once after I moved to a new house and the DVD player was shaken. It loses the laser alignment and can not read the disc credentials. I sent it to Sony, they charged me about $80, and then after that and they fixed the problem. Has your player moved or shaken?