I purchased this monitor a month ago and it has quick picking up my heart-rate consistently, it is erratic. I have shaved my chest and wet it. Reset?
523254
My experience was such that the heart rate monitor failed regardless of the fixes I tried to apply - shaving, changing the battery, wetting, deleting and re-installing the app (I used Adidas miCoach and MotionX-GPS and the failures were consistent on both). Jarv was great and gave me a full refund on both units I tried. I also had this problem with the Adidas miCoach HRM with the dongle. I'm wondering if this is a "me" thing or if it is endemic to monitors in this price point. I read plenty of reviews from people who say they work just fine for them.
523255
Hi, I purchased a 3 months ago, but I don't have this problem. My suggestion is that request a change with Amazon. Regards
523256
Mine seems to work fine. Make sure placement of the chest monitor is correct.
153953
Same thing happened to me but within 2 weeks. Luckily I hit the return period right on. The monitor itself does have a warranty though through the company itself that should be covered.
324474
reset your watch with correct age. Make sure your wrist isn't sweaty when you are taking a reading. Check your manual! Mine works great and I was able to set it without asking my husband.
812152
Take battery in sensor make sure it's good and remove any plastic prevent it from making contact put the HRM around your chest and tap the cateye module a few times it will come up had same issue
1590181
I am inclined to think something is wrong. Mine has a nice picture. I did no adjustments on my monitor. I kept the factory setting because the picture was great.
979628
Your watch may need a new battery or it is dying. My first watch acted similarly. I just bought another one just like it because I like the heart monitor feature.
445287
Hi I haven't any particular care and I have never experienced problems like you mentioned. Have you checked the cable ?. Also it could be useful clean and dehumidify the port in the watch before retry. BR Francisco
562465
this should not happen..how long ago did u purchase this..if in the last year..contact samsung..the will ship u out another monitor..if in the last month..contact amazon..they will create an rma number to have u ship the monitor back to them..they will then ship u out a brand new one.
1445582
We've not had that problem (yet). My only thought is the internal sensitivity element and the sensitivity button are not making a connection. It may be necessary to open the monitor to determine if something has come loose. Sorry I couldn't be of more help.
281461
Mine wasn't at first but it sounds like something is coming loose inside or a bad bearing or something now. I also received an open box item that looked like it was a return. All the nut and bolt packages had been opened also. The monitor never worked either.
200702
I didn't have that problem- I loved mine so much I got a second. Sounds like you have some sort of hypersensitivity issues- Just return it if you have problems with it. If you're still fizy after that- go to a doctor. Could be some sort of undiagnosed problem.
912020
I have not had that problem with mine. Have you tried adjusting the monitor or sync it with the computer?
1209280
I've never had a problem with it. I would check the setup instructions. Maybe it can be reset.
878544
I had the same problem, I just returned it assumed it was typical. Maybe I'll go buy a fresh one.
1282876
I have found mine to be very accurate. Perhaps you did get a defective one and should ask for it to be replaced.
1821522
Every time I'd turn the screen on it would be perfect, then after about 5 seconds the entire screen would become a dead pixel. The PCB going bad is apparently a common issue with these monitors. I told the seller about the issue and they paid to have it shipped back to them, no hassle. Got another one and it's perfect, no dead pixels.
2030794
I would check the back of the monitor too, making sure that nothing got changed there. I've had mine for over 2 1/2 years and it still works perfectly! I love it!!! If you check the back and everything is as it should be, definately contact the manufacturer and get it replaced!