I have had one about a year and have replaced the batteries before successfully. Now the batteries died and with the replacement batteries (which are good), it still doesn't work. The black button is working I have had one about a year and have replaced the batteries before successfully. Now the batteries died and with the replacement batteries (which are good), it still doesn't work. The black... » Read More I have had one about a year and have replaced the batteries before successfully. Now the batteries died and with the replacement batteries (which are good), it still doesn't work. The black button is working « Show Less
494291
Sorry, mine didn't even work. I think we got taken. Maybe Amazon will remove them from their site.
494292
I'm not impressed with this product. I had one before for years that worked perfectly, so when that died, I bought another one. I don't think it is the original brand called "One Touch" because the one I recently bought doesn't have any logo on it. I also had fresh batteries and it still doesn't quite work. I have to press on the black button really hard and it sometimes works. Oh, and the "reverse" button works.
494293
My original One Touch lasted 3 years with no problem. It finally started refusing to stop and release when finished cutting. The replacement I bought had been "improved" and was useless. I threw it away. If you bought this in the last year, give up and toss it. If you find another brand that works, please let me know. (You might try cleaning the battery contact area with alcohol if you have the old style) Good luck
41271
I've had mine about a year and have not replaced batteries. But it depends how much you use it.
1779074
So far mine is working fine. Had to change batteries after about a year, but that is expected.
1949369
Mine are still working, had them almost a full year. After about a year's worth of continuous use these type of batteries start to go south. If you've used them regularly enough this may be the case. Occasionally there are defective products however.
2009691
The first thing is to check your batteries. Replace the with a good brand, like Energizers. They usually come with off brand batteries, so I put good ones in and they last.
2152547
Well, this unit is just bad. Send it back, have another one sent out. I've had mine at least 3 years, maybe more and I use it for all things with batteries. It's been a good unit, your unit is just bad.
378421
Mine were the ones that did not work only after a few months. I cannot answer your question. However if they are not being used the batteries should not be draining to the point that when you need them in a real live EMERGENCY they don't work! You don't have the luxury of stopping to switch out the batteries. My units are being replaced, but if this happens again I will certainly be calling Wagan again! These are new on the market and in my opinion maybe they shouldn't have been launched until ALL of the bugs were worked out. Not let consumers be the guinea pigs!
1794343
I have bought 2 one lasted almost 5 years and im on the 2 , change the batteries and see if that corrects your problem.
750222
I have had mine for a few mths. Haven't replaced the batteries yet. But I use mine for my chicken house so they are triggering it. The light sensor is still pretty good right now. Although I do also see a tad bit difference. Right now I still reccommend it. Enjoy yours.
2270092
happened to me also----then after I let it sit for a while it started working again-----I'm not so sure that I gave a good review----I have two and thought that the newer one was the same as the older one---NOT!, even though it was represented that way when I purchased it.
881086
Yes , while others have had problems mine has been working fine , actually I have one at home and one at cottage , both have worked great . Install a good battery , place on can and press button ...
1200327
If the batteries die, it stops working. Use good batteries and they will last several years between changing.
442976
If you are sure you have the batteries in properly, you may need to try another set of batteries (it's possible they are dead or duds). If you've done all that the problem may be with the base itself and it may need to be replaced. This happened to me once and I received another and it worked just fine. Sometimes they get damaged during shipping or are just faulty.
147977
It will obviously vary depending upon how often the device is used. However, I can say my mother did use it quite a bit at night and the batteries lasted at least 2 months before the units began to fail. I though the failure was due to the batteries but I replaced the batteries and found that was not the issue. The issue is the push buttons / call buttons begin to fail. They started requiring to pushed in just the right spot to go off or didn't work at all. I would not say they failed due to wear as my mother is 80 years old and doesn't have a great deal of strength in her hands but could push the button. Unfortunately, when they fail the completely fail at the purpose they are to serve. I recently decided to try a wireless door bell instead tying the door bell button onto a lanyard she wears around her next. That button seems much more durable as it is meant to survive outdoor weather. I won't buy these again unless there is a report of a substantial improvement into the durability of the call buttons. As I mentioned I would pay double if these would work reliably but two in a row failed and each comes with 2 call buttons so that is 4 call buttons that eventually became defective in less than 2 months.
901263
It should just do it if you hold the button until it flashes dark blue. If it doesn't there may be a problem with it. Email the company and they'll send you a new one.
2051429
Mine has been operating this way for over 6 mo. I don't remember how i pushed the right buttons but the instructions should tell you.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(