extra warranty? do you thing extra warranty is needed for this samsung tv? I know that samsungs are known to be reliable but also wondering if I ever need it.
516873
Absolutely! Go for the max you can get. I bought this in 2009 and got a 3 yr warranty which ran out earlier this year. Now my $1500 Samsung TV is crashing!! I am so angry and will not buy another Samsung TV after this experience. I have never had this problem with any TV I have purchased in the last 40 years. The TVs I have had have lasted at least 10 years with no problems and no additional warranty beyond the manufacturer's warranty. Don't waste your money here if you haven't purchased it yet and for those of you who are looking to buy a Samsung, buyer beware!!
516874
I did because LCD and LED is fairley new tech. and that is why I did extra warrenty
1381746
I own the Samsung LN40B650 now and my previous was also a Samsung. My current Samsung has a brilliant picture and my experience is that it is a solid reliable brand. I have a friend who purchased an LG (don't know specific model #) and it stopped working three weeks after the one year warranty expired. (about two months ago now) She decided to get it repaired and its costing her about $400.
1703654
I bought my 40" Samsung UN40F6400 40-Inch 1080p 120Hz 3D Slim Smart LED HDTV on October 23 of last year. It "broke" over a month ago and I could not get it replaced though the Samsung company. It took along time to find this information out and they took their sweet time. Finally, Amazon took my TV back just last week but not for full price and I had to pay the shipping. Over 65.00. Trust me I love Amazon and their customer service, but I am truly upset with Samsung's service. If I were you I would try to find another brand of TV.
161599
I bought a five year warranty on my last tv, 55' and had it 4 years. It started giving me problems. I got this tv for the warranty. Even though my last tv was 1299, this was a much better tv. The warranty was worth the money.No problem with the warranty department and I did buy a new warranty with this tv also.
628560
Why? One is because they are the most advertised on the market. Inasmuch as they are also more expensive, one thinks they are buying better quality than other lower cost tv's. The LED Samsung does get a good picture but they have capacitor problems and a class action law suit because of it. Maybe it would be better for them to fix and repair the capacitor problems before they happen and even afterwards at no cost? The power board (repair $535.) is designed by them to last 2-5 years, not long for an expensive tv. It comes down to a choice of tv's and all tv's will get negative reviews. What you end up with in that regard I would think would be sheer luck. If you purchase an expensive tv, I would definately recommend consideration of an extended warranty which adds more cost. One breakdown covers that. Therefore I personally pick one that is rated good and include a warranty. My recent purchase now has a 5 year warranty for $60. If after the 5 years i have a major problem, it's not a great loss to replace it.
2038689
The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the... » Read More The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. « Show Less
1429052
I purchased a refurbished one in December for about $1,200 including the shipping. When the tv arrived the power cord was not in the box. Samsung did send another one in about two weeks. Then when I got it hooked up the tv made a popping sound. The good thing is it was under warranty and it was fixed by replacing the main board. There were no cosmetic blemishes on the unit when we received it. If you don't mind having couple of possible problems, it will save some money. Other than that it is a great tv. Hope this helps with your decision.
350500
Sorry Tracey V, this TV's screen cracked about 18 months after purchase... I haven't had a Samsung for 2 yrs.
348808
I just bought the 650 40 inch and can't wait. It's being delivered tomorrow..I did a lot of research and also called the Samsung company sales division..they told me there's a one year warranty and if you call with a problem during the first year they will help you in tech dept free of charge..I have to tell you that I've had a Samsung 19 inch computer monitor for three years now..it's great. when I first got it, I had a problem, and they insisted it may be the monitor not the computer itself and they said they should replace it..they did, problem cleared ..no more problem..what great customer service..it may be different with a computer monitor and the tv...in terms of policies and accessibility..I'm deciding on whether to get the extended warranty in spite of the one year because for me, this is an expensive item and a big investment..
1767632
Hi, sorry it took so long to answer but it only comes with a 90 day warranty. I really like this tv so I hope it lasts. The picture looks great.
591685
I definitely would especially since you will still be under the retail price. Did a lot of research on LGs warranty program and they seem to be on of the best. If it is a family TV it is going to be put to the test. For me, after 5 years, I will probably be ready for a new TV. (Best TV I have ever had btw.)
540392
Yes, I have an extended warranty for this television. Have not had to use it as of yet, thankfully. I got the extra 3-year protection plan through Amazon as well. Hope this helps!
1915052
Yes one suggestion I would like to make to the rest of the buyers. Don't let amazon tell you to call up samsung and let them deal with it if you are still within the return/exchange period. They told me the same thing when I called. I just emailed them after the call, and voila, the next day I get the email of "we are sorry for your inconvenience, we have shipped your exchanged TV and will pick up your old TV while dropping this one off". Bottom line, if you are still within the exchange/return period, do it through amazon.
554265
Major hurdles trying to get Samsung to repair out TV. The TV started to show lines in the image a little over a year after purchase, which was just after the warranty period. Contacted Samsung, they would not help. After many calls for two days they transfer me to a repair shop 400 miles away from me!! Well, needless to say unless I was willing to pay hefty price for them even to come to check out the TV, let along repairing it. The bottom line was that the tech told me just go get myself a new TV instead. So this damn piece of junk is still sitting in my garage and i don't know what to do with it! Major hurdles trying to get Samsung to repair out TV. The TV started to show lines in the image a little over a year after purchase, which was just after the warranty period. Contacted Samsung, they would not help. After many calls for two days they transfer me to a repair shop 400 miles away from me!! Well, needless to say unless I was willing to pay hefty price for them even to come to check out the TV, let along repairing it. The bottom line was that the tech told me just go get myself a new TV instead. So this damn piece of junk is still sitting in my garage and i don't know what to do... » Read More Major hurdles trying to get Samsung to repair out TV. The TV started to show lines in the image a little over a year after purchase, which was just after the warranty period. Contacted Samsung, they would not help. After many calls for two days they transfer me to a repair shop 400 miles away from me!! Well, needless to say unless I was willing to pay hefty price for them even to come to check out the TV, let along repairing it. The bottom line was that the tech told me just go get myself a new TV instead. So this damn piece of junk is still sitting in my garage and i don't know what to do with it! « Show Less
291373
Rick H, It sounds like it will need service. Reach out to the Samsung customer service center to try some troubleshooting. If that doesn't work, they can set your TV up for a repair. Thanks for your support of Samsung products. --Mr. S
1341944
Hi. I am wondering if your TV had an warranty in the package? I called Amazon and could not verify any warranty on the product? Please reply. thanks
1673982
I just got a refurb 46" Samsung LNT4669F from Amazon Warehouse deals and it is fantastic. Plus, we saved well over $600 by not buying new. You still get the Samsung 1-year warranty. If you don't like the condition of the t.v. when it's delivered, just refuse it. If you notice a problem later, call amazon and they will arrange pick-up for the defective television.