my unit will no longer take a charge, how do I contact the protection plan?
500619
I called amazon and they reminded me I bought the square trade protection plan...they gave me their number and I called...I had the same problem...they sent me a pre printed airbill to send it back...I could have got a amazon gift card or something else but I opted to just wait a little longer for a check...im not sure how much the protection plan was worth...I still had 9 months left on the original warranty so im guessing square trade will get the money back from amazon and amazon will get it back from fitbit...hope this helped...ST was actually nice, friendly and easy to do
458878
Call Samsung directly. There might be either a service bulletin or a specific part replacement option...as there was with the capacitors on mine. In my case, cost of repair was covered completely by Samsung.
2069901
I would call tech support. Not great phone manners, but informative. I would highly recommend a surge protector. I replaced 4 circuit boards in 5 years. $$$
547799
Hi you allMy suggestion will be to call or email Go power , customer service is num#1
1098564
Without power (110 ac ) the unit can't function and go through the charging/pulsing/desulfating cycle.
433390
There is a tiny button on the bottom of the charging base that you could try pushing in with a pencil or pen to reset it. Not sure what to do if that doesn't work )-: It would be so nice if they had live support instead of just email.
1460923
Im having major problems with my device also it just wont keep a charge and will not turn on after having it for 4 mos...im gonna give the manufactors a call...must be a defect in their product
2020779
Best thing to do is call ISSO at 800-777-7899. They may be able to replace the unit.
303201
I have not had that problem as my unit doesn't have a charger. I suggest contacting Nyrius at 1 866 946 7828.
1952622
See if they will send you a new one. I try to make sure my son keeps his charged so far no problems.
898404
That is what I ended up doing. I contacted the Back to Basic warranty through email with no response.
1689127
Sorry to break the bad news but, it's time to either get a new unit or keep it plugged into the wall from now on. This unit has some type of proprietary battery that is not replaceable. I had the same problem and had to just get a new unit. Upgraded to the Uniden UBR243 model.
996373
Have you tried charging it? If it is not taking a charge you need to contact the company & exchange it.
907096
The unit has a one year warranty. I would assume you could contact them for a repair that you could pay for.
1990679
I no longer have my unit, but if I remember correctly, the battery is NOT user-serviceable. At least that is what the instruction manual stated.
1149907
I would suggest Just resync it again. You May take the battery out for about 10 minutes and try again. I hope this helps. You May Also try to get in touch with there support Team.
1636999
You don't. It's a recharging unit. When it no longer charges you throw it away and get a new one. My last one lasted two years.