Any one else have a problem keeping the keyboard connected to their Acer? After a couple of minutes of no typing, the KB goes to sleep.
516513
That's happened to me on occasion, but it usually reconnects on its own. I find that it does the disconnect thing more often when it's getting closer to time to charge it. I think may be some power saver feature.
340520
My son says he has never encountered this problem ... the keyboard sounds defective to me. I would ask for an exchange or refund. Is it fully charged? Are there any keys sticking perhaps? Has anything spilt on it, or has it been dropped prior to malfunctioning? If none of these scenarios apply, contact the seller for a new one. Good luck!
2125147
The keyboard does not have a power/on off sleep button. It is powerd from the usb connection.
1040512
EXACTLY! It won't go off. I sent the keyboard back immediately. Sorry, 451jude
1403127
I do not think that it is a problem with the keyboard but with your tablet. I would think that if you completely log out and come back on that it will be resolved. Good luck!
727638
So far I have had no issues.The only 'inconvenience' I have found is that if you turn off the keyboard and tablet, you may have to 'un-pair' devices and 're-pair' them...If this doesn't fix it, then I would contact the seller.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
1740927
my keyboard has not worked without being plugged into a power source. I have tried contacting customer service. no luck there. I have called and emailed them. I don't even use mine. Happily the seller refunded my money but I am not at all happy with this keyboard. good luck
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
1441012
More than 90 minutes. Maybe 3 hours. Keyboard problems. This is an Acer with gateway name. Look elsewhere.The keys are flat type. Eventually stop working. Same as my Acer. Exactly the same machine.
1729505
Try to keep the keyboard contacted to your Bluetooth connection. If the connection fails, then the keyboard will not allow you to type concisely and consistent.
1241875
Normal but if the blue tooth doesn't work the keyboard won't either. I was able to connect one time only
1556773
I have keyboard problems too...The arrows and the numbers do not work.... and wi fi is not connecting either (conects and disconects all the time....). I am very frustrated.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
827948
That is very strange? I would try to re-set the blue tooth link and if that fails I would suspect a defective keyboard. I have been using mine for some time with no problem so far. Even a BMW breaks down. Good luck!
201481
I returned mine, it worked but the connect tab on the back of the keyboard that you need to press to connect it got stuck and when I tried to get it fixed or replaced ACER wouldn't help me, so I went to the store in Amazon that sold it to me & they would't help me so I called Amazon and they let me return it (but charged me 10% stocking fee - for a broken keyboard) I used it for 3 months & it broke so I wouldn't recommend it. I have had spotty service from Acer in the past so I would probably stay away from this product. Sorry I couldn't give you any better news.