how do I get the stars to light up? I plugged it in&amp; nothing happened! Do I need to let a battery charge up first?
525453
Good afternoon. The globe has a light sensor built into the base. Turn the globe on and then turn the lights in the room off. The constellations will then be visible. You can only see the constellations in the dark. In normal light, it just looks like a regular globe. I hope this helps. Have a GREAT day!
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
1152565
Please understand that I'm an astronomer, NOT a licensed electrician! So take my advice at your own risk. Having said that, I spent waaaay too much time having to research this, and finally found a page that gave me the correct connection. Here's what I did, and it worked:Std 110VAC Power Cord >>>>> Female Three-Prong Connector to T8 LED Tube LightGreen>>>>>Yellow W/Green StripeWhite>>>>>Light BrownBlack>>>>>BlueI used this setup to test all of the lights I bought. They all worked with no smoke or heating. My project has been delayed, so haven't installed them yet.Good luck with your project. Please understand that I'm an astronomer, NOT a licensed electrician! So take my advice at your own risk. Having said that, I spent waaaay too much time having to research this, and finally found a page that gave me the correct connection. Here's what I did, and it worked:Std 110VAC Power Cord >>>>> Female Three-Prong Connector to T8 LED Tube LightGreen>>>>>Yellow W/Green StripeWhite>>>>>Light BrownBlack>>>>>BlueI used this setup to test all of the lights I bought. They all worked... » Read More Please understand that I'm an astronomer, NOT a licensed electrician! So take my advice at your own risk. Having said that, I spent waaaay too much time having to research this, and finally found a page that gave me the correct connection. Here's what I did, and it worked:Std 110VAC Power Cord >>>>> Female Three-Prong Connector to T8 LED Tube LightGreen>>>>>Yellow W/Green StripeWhite>>>>>Light BrownBlack>>>>>BlueI used this setup to test all of the lights I bought. They all worked with no smoke or heating. My project has been delayed, so haven't installed them yet.Good luck with your project. « Show Less
140781
I get the lights and music to come on by pushing the top button on the right hand side. The left buttons are used to set the time, date, alarm etc. I believe the 2nd button on the right is for the "sleep" mode. You can set it to stay on anywhere from 10 to 60 minutes and then it will automatically turn off. During that time it loops through the music and flashes the stars and lights as well. I'm not sure why it may not light up, but when I press the top right button I get the stars, the face shows the blue light & then the music starts. hope that helps.
1328785
I would return it if it is not even lighting up. Mine works well with the batteries. It sounds like something might be wrong with the unit. It has to light up to work. Good Luck!but
443119
Press down & hold power button on the side of the unit. Hold for about 3-5 seconds & it should light up.
566670
Mine was a little slow to start accepting commands at the beginning, but I just worked with it awhile and it started working. All I can say is keep trying, and try unplugging and plugging the power cord for the main unit also. If that doesn't work the only option is to return it for another one. Does the lights come on in the viewing window when plugged in, you should get something.
719895
Same problem. Have a dock that charges my ipod but when I plug it in there is no light. It's an old dock, copyright 2004.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
422257
As long as you are sure the battery is fresh and the polarity is right, then yes there is a problem. The display should light up every time you start it or shut it down. If the player and display works without the light lighting up, I wouldn't worry too much.
1977391
Make sure your connection to the charger is locked tight. Push it again then check lights.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1225572
With our as soon as we turn the switch to the "ON" position it lit up. If you have brand new batteries in it I'd send it back for an exchange. We love ours. Good luck!
674595
Plug it in an leave it charging until fully charged! As in over night. Most of these micro devices have a control chip that needs to be fully charged to wake up the unit. That should solve the problem. If that that doesn't work, return it, but I bet it will. This unit may NOT work when plugged in. The safety feature is to avoid a 110 shock. Rest easy. Once it's charged and operative it's got hours of fun in each charge!
554067
No i have been having problems with my battery also. In the manual it says that there is a small light that lights up when it is charging..i plugged it in accoarding to what the manual says and the light has never turned on. I charged the camera over night and it will only turn on it it is plugged into the charger....anyone have any advice on this?
447180
Eileen-Marie,I just checked ( I never noticed before - go figure) it does not light up. I guess I'm just always in the dark so it doesn't matter...
2114346
Check all of the connections on top. Solar is kind of fickle. All of my soar light, of every brand, sometimes take a break. Don't know why. Try charging while off too. If nothing works, you've got a bum one.