i just received this and haven't used it yet. What i immediately noticed is that there's no OXO logo on it. Has anyone else had this happen?
489589
Hi, I never looked before as I love this small juicer. Finally one that actually works great. Anyway getting back to your question. I just took mine out of the drawer. Hmmm, cannot find it either, OH WAIT.I see it now , look very carefully turn it upside down. At the very end on the black rubber you will see the OXO label engraved very discreetly. At least on my unit. There it is. It is a very small logo.
1781577
Hi MikeFrog Tech could not deliver the product so I never found out. I waited about 4months and still the company could not understand I did not trust them any more:o)But I expected the logo to be as the original.BRMads
276691
I gave the cup as a gift so while I'm not 100% positive, I did open the box and pull out the cup to look at it when it arrived. I'm sure if there was any type of engraving/logo on it, I would have noticed it. I'm sorry I can't be of more help than this.
494929
Obsolutely, 'All OXO products are' according to the Customer Service Dept. Please let us know if you need further assistance.KAthleen
1730338
yes, photo on amazon website doesn't have logo for some reason. Ive got 25oz size thermos about a month ago and it does have logo
781377
There are enough responses on this that it may or may not arrive with logo. Mine arrived without a logo...good luck.
1366505
Mine doesn't seem to have - can anyone post photos of it so others are aware and know what to look for ?
1299782
I have it and have not used it but the print I made out of it was dull too but what the seller said is that it will appear cleaner and sharper after going tru the ovun. For me I just installed it and have no oven to use it yet.
160354
It's stamped on there. It'll eventually disappear with use, but not any time soon. The logo on mine barely has a scratch on it which I only noticed after I read this question. Logo should last a very long really, as in you won't see the logo chipped off or anything, just fades over time. Honestly though, if this thing didn't have a logo I'd still use it. The piece itself looks like it's great quality and most folks would know it's swiss army just by sight. The tools are extremely solid and haven't worn out at all and look clean cuz they're all stainless steel
1883517
Not sure on the warranty. Id contact OXO. I have had mine for 7 years and have no problems. I would go on their website.
1995401
I received my cooker today and it had paper wrapped around it - no box, no foam, no warranty, no instruction booklet. I am wondering if it is used! Very disappointing, Amazon.
1002212
I got one of those green plastic things too! Couldn't figure it out, looked up the backpack on the HDP website and it said nothing about it. THEN, today I was looking on Amazon for something else and came across what I think is the answer.........its......................an...........................egg poacher....look at thishttps://www.youtube.com/watch?v=YA1H0OUUHoY----------- have NO clue why it was in this backpack (maybe some one in the warehouse messing around?).... Really strange that I've been obsessed with making the perfect poached egg and happened to see it on Amazon!...LOL
723634
Got the same thing, except I only get the LL.L message. For six months, it worked very well even with my induction stove. Sent a message to OXO as Lynn-kai recommended -- hope they respond.
1076179
Try contacting OXO. You can google their website. Also try e-bay. Good luck. With shipping and handling it would probably be close to the cost to just buy a new one.
912749
Doris, I had the same problem you did and would just yank it around until it worked. But I have it in front of me now and I can tell you that you need to turn counterclockwise to remove it and to put it back take the little square on the outside rim which corresponds to a little square thing inside I Where thing up with the square thing on the outside, not the line but the little square. With the OXO on its side, the little square inside the rim is placed on the 11 o'clock position and turned counter clockwise. So, to take it off, you turn from the arrow counterclockwise to the 11 o'clock position and pull outward a little. if you can't get it off, it may be very tight. mine seemed to loosen up the more i used it so now it's not so hard to put on or off. For the different settings, you turn clockwise. For removal, you turn counterclockwise. I hope this helps.
968799
i emailed the company to ask, but from what i've read so far it seems to be as safe as plastic can be. i use a fat separator so infrequently, frankly i didn't obsess over it. probably as healthy as gravy LOL. FOLLOW UP: THE REPLY I GOT FROM THE OXO CUSTOMER SERVICE TODAY IS "Please be assured that our consumers' safety is a top priority during the development of our products. All OXO products are BPA, Phthalate, and PVC Free."
933591
I don't see any H on mine. In the bottom there seems to be like a line of W's under Oster. I am going to try and post a picture on my review of the top of the blender.