The metal piece that is hits the ribbon when you press a button won't move. It won't type just move please help?
593653
Are you referring to the striker when you press a key? If so, the most common cause is a jam. Remove both the main ribbon and the correction ribbon, straighten or replace, and see if that helps.
593654
I checked w/my sister and she doesn't know what he is asking. But it sounds like it might have to be worked onif it won't type. Sorry.
2263440
try hitting the reset button you will need a paper clip to press it in. Don't press to hard that most likely will fix this issue
1599631
Hopefully your first notes / drawings that are stuck on there at the moment are nothing embarassing!! :-) Make sure you push the button at the top down very firmly, it's an actual button, not touch sensitive like many other gadgets these days. Possible you got a defective unit too - nobody beats Amazon about making returns easy and fast.
716370
Play with the red widget on the back of it...it pops out eventually ...its like a push in and down motion
441083
I was having the having the same problem when I first got my case. What I did was cut slits in the rubber on the two long sides of the button , so that rubber button has more room and freedom to move. Worked for me
1181416
Assuming it's turned on(far left/mute button),The solid up arrow with a bar under it should make it open or close completely. The side by side up or down arrows are for opening or closing any amount you choose. I've forgotten for sure, but it seems like I remember a screw (with a label that says"remove this screw) that held the cd carriage locked for shipping. Maybe it won't let it open the lock screw is still in (if there was one). Anything beyond that, I'd say it's defective.
860169
I'm sorry you had an issue with your buttons -- that is definitely unusual. If you are having any more problems, please contact support[at]mybasis[dot]com. Thanks!
879900
If you don't have the instruction book, observe the old ribbon. Take off one portion of the old one at a time, and replace it with the new one. You may be able to Google the instructions.
828720
No, but the ribbon needs good contact. It took three reseatings of the ribbon to get mine to work. Now all is good. Just undo the ribbon and put in snug. Or I should say digitizer ribbon.
435670
check you two ribbon connections. Make sure it did not get pinched or cut. You may have a bad part.
1556454
Try spraying electrical contact cleaner in and around the button(s). Don't use any water based products on it and always keep it in a dry storage place.
1517731
I guess you have considered a broken belt? Also, were both top buttons turned on? Is anything binding the brush (something- like string or other soft item) the brush? I haven't had that problem so I'm just throwing things at the wall. Good luck.
260019
I have the same problem. The button simply sticks and the only thing to do is push the left part which happens to be a reset button. I'm not sure if this is a defect or not. The button seems like a rocker switch and you don't want that in this situation.
267829
Youre holding the button too long. Just hold it for like 3-4 seconds until it flashes blue. Then it should be fine
1492597
Push the upper right button on the front. Possibly any button would do, I haven't tried.
51870
Press down with all of your force you can gather and maybe it will slide open. I had this problem also. I tried to reset my deffective machine by taking batteries out. This did not solve my problems. These machines are absolute junk. I cannot believe Amazon sells this dud. Boo to them also!
574361
Hey olivia ! You have to hold the button and unscrew the silver round part and in there you will see a small silver part where they bits are "supposed to fit" but just take that out (it should fall out) and it should be okay.