repair history/warranty question: Has your Cintiq required warranty work?
599769
Yes. My Cintiq 21 UX began malfunctioning quite seriously (green and red static, screen going dark for several seconds, all at random intervals). I went through a lot of back-and-forth with Wacom support, eventually they took it in for repairs. They couldn't reproduce the problem, replaced a part and sent it back to me and I found that the problem persisted. After some more back-and-forth I sent it back again for a second try. They replaced the same part as before and returned it to me. Amazingly, this time it seemed to have worked. But after two weeks of flawless performance, I am now seeing the occasional green bar flashing on my screen. However, I have to admit that the two Cintiqs we use at work have been performing perfectly for over a year. Also, when I did a Google search to see if anyone else was having the same problems I was, I did not find anything. So my experience may be unique.
593038
I purchased a NEW UNIT and I don't remember the warranty provided. I believe your question was sent to me in error. I believe the seller needs to answer your question. It is a wonderful printer. I have two of them and never a problem.
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
1492545
You can purchase a warranty with the camera. I don't know about getting repairs done.
845012
When I looked for the warranty info it says you can contact the seller directly or go to the manufacturer's website. I bought one for my parents for Christmas and they've had some trouble too. Mostly pictures not showing up because of size or something but it's a hassle. We may be returning it as well. Sorry I can't give you more information. I will assess theirs when I visit this summer.
348123
I have made a lot of scans yet so I have not had a problem. I f I were you, I would cotact them and ssk them their policy for returns they may repar or exchange it. Good luck!
342902
I don't think it would be worth it for getting warrenty service. The fix is generally to set the iso to 60 or something and work with some of the functions. Problem was I believe autofocus tends to calculate the iso too high in certain lighting situations and so create alot of noise which appears to be outoffocus
1335867
If you bought it back in April it is certainly still covered by its warranty. Go to the Gigabyte website and fill out the form for support / RMA. They will mail you a new card to exchange with your defective one.
1166593
I came to see if I could help. I have been in IT for years, but sounds like Dave, the retired tech support guy, is your best bet. I think it is great that Dave has the time and is willing to help you. Way to go, Dave! I'd enjoy knowing "the rest of the story" just in case my printer ever has print quality issues. --Janey
597136
Hello Mallory. For this Cintiq you defintely need a computer connected to it for it to function properly. Its not like a Cintiq Hybrid or anything like that where its mobile. Think of it like a second monitor. You can connect it to a laptop as well which is what I do. I connect mine to my Macbook Pro.
432975
Kodak wouldn't fix it because I didn't buy the warranty with it. Tried to take it to Best Buy to see if they would take a look at it and they wouldn't touch it because they don't fix printers and some of the smaller local guys won't touch small little printers just office and school printers. Sorry, if this doesn't help you if you already bought this item. I ended up getting a HP wireless printer and scanner. That prints out some nice pictures plus HP has a better support team. I have had this printer for over 2 years and have little to no issues. Plus I know Kodak just went to bankruptcy court so I think they are trying to work things out. Take care. Kodak wouldn't fix it because I didn't buy the warranty with it. Tried to take it to Best Buy to see if they would take a look at it and they wouldn't touch it because they don't fix printers and some of the smaller local guys won't touch small little printers just office and school printers. Sorry, if this doesn't help you if you already bought this item. I ended up getting a HP wireless printer and scanner. That prints out some nice pictures plus HP has a better support team. I have had this printer for over 2 years and have little to no issues. Plus I know Kodak just went to bankruptcy... » Read More Kodak wouldn't fix it because I didn't buy the warranty with it. Tried to take it to Best Buy to see if they would take a look at it and they wouldn't touch it because they don't fix printers and some of the smaller local guys won't touch small little printers just office and school printers. Sorry, if this doesn't help you if you already bought this item. I ended up getting a HP wireless printer and scanner. That prints out some nice pictures plus HP has a better support team. I have had this printer for over 2 years and have little to no issues. Plus I know Kodak just went to bankruptcy court so I think they are trying to work things out. Take care. « Show Less
1911844
Ricky, My belief is that if you are the primary (first) purchaser then yes, Canon will honor the warranty. However many of the units offered have been purchased and after using Canon's $200 rebate relisted for sale. It appears that dealers are selling the printer without the rebate (which typically means the UPC bar code has been removed from the carton). This is how I purchased my Pixma (i.e. "2nd hand") cheap (~$200) and I've had no trouble with it. I feel its worth the risk. If you're deeply concerned about the warranty you should call the seller first. Alternatively you could purchase an extended warranty through Amazon.
1044662
Mine had a printhead error after 2years of use. Lexmark replaced the printhead on the extended warranty overnight.
1148549
I'm not seeing any warranty , The computer have a problem once ina while the screen blackout. going to put a complaint to the provider.
1275077
I called the phone number inside of the box on one of the papers to start my warranty. It was automatically started as of that moment. I would contact Fujifilm and make sure to let them know of your concern. If you have anymore trouble, feel free to ask again and I will contact my son, whom I gave my camera to and find out more information for you. Good luck.
1224764
I have had mine for several years and have not encountered any issues that required warranty work. A summary of the warranty card follows. The camera has to have been purchased directly from Sony or a Sony retailer for the warranty to be effective. Sony will cover the cost of labor for repairs within 90 days of the original date of purchase and for the cost of parts within a year of the original date of purchase. Sony has the option to repair the product using new or refurbished parts, or to replace the product with a new or refurbished item. As far as I know, Sony has discontinued producing this particular video camera because of consumer preference for high-definition cameras. It's not listed in the Sony on-line store.
1872044
yes. I have not done anything with warranty and the lightroom is a download, which i did not download.