We have two laptops Toshiba L755-S5268, I ordered two batteries ([10.80V,8800mah,li-ion], tried both in both computers. Battery light blinks amber, no boot up, will not charge with AC??? Strange so I think I might be doing something wrong.
576918
Mae in not sure what you mean about it not charging on AC. I did find out, however, that with the larger battery when I push the power button the orange lights do flash, but then when they stop I immediately push the power button again and it works then. It has always done that with the larger battery but when I put the original battery back in, it works like it is supposed to. I hope this helps. Donna
1719681
When I was having trouble with my old battery, it sometimes took 30 seconds or so for the laptop to recognize and display that it was charging. If yours doesn't respond within that amount of time, I would return it, as already recommended.
1152915
I have seen with some electronics and computer batteries, that the charge sometimes does not happen immediately. I would recommend leaving it connected to charge it, even though the battery light is blinking. If in 24 hours, the battery is not charged, then you indeed have a defective battery. But give it a chance, sometimes you may expect the charge to happen immediately, but I have seen for some reason the charge takes awhile to reach a certain level before it's working.
2241764
Dear Stephanie, When you say that the laptop doesn't detect the battery do you mean when you turn it on nothing happens. What I'm trying to say (not very well) is does it operate at all with the battery in place. One of the batteries I got is not detected by the computer but I just left in and connected it to power and let it charge for the same amount of time as the old one. Then I removed power, the battery was charged and worked fine in the laptop. It is kind of a pain though because you never have any warning, when it goes to laptop shuts down and you have to charge it again. Later I got another battery (newer) and it was detected and works properly indicating charging and charged. It was a real improvement because it lasted almost 4 hours and the original battery that came in the laptop only lasted a little over an hour. Hope this info helps a little. Smiley
1275579
This may be worth a try, but leave the laptop turned off, disable any charge thresholds you may have set up on the Thinkpad, and plug it in overnight. Both batteries should charge up to 100%. If that fails, remove the main battery and leave only the slice battery in, plug it in with the laptop turned off. Bit of a bizarre problem though, afaik, the laptop drains the main battery before the secondary. Maybe it's doing it in reverse somehow, but not switching to the main battery once the secondary is drained. Once both batteries are fully charged, it should behave normally.edit: As Kirk mentioned, use the charge port on the slice, not the rear port. This may be worth a try, but leave the laptop turned off, disable any charge thresholds you may have set up on the Thinkpad, and plug it in overnight. Both batteries should charge up to 100%. If that fails, remove the main battery and leave only the slice battery in, plug it in with the laptop turned off. Bit of a bizarre problem though, afaik, the laptop drains the main battery before the secondary. Maybe it's doing it in reverse somehow, but not switching to the main battery once the secondary is drained. Once both batteries are fully charged, it should behave... » Read More This may be worth a try, but leave the laptop turned off, disable any charge thresholds you may have set up on the Thinkpad, and plug it in overnight. Both batteries should charge up to 100%. If that fails, remove the main battery and leave only the slice battery in, plug it in with the laptop turned off. Bit of a bizarre problem though, afaik, the laptop drains the main battery before the secondary. Maybe it's doing it in reverse somehow, but not switching to the main battery once the secondary is drained. Once both batteries are fully charged, it should behave normally.edit: As Kirk mentioned, use the charge port on the slice, not the rear port. « Show Less
514546
I am a bit confused by the question as well as the one response received on 1/10 from Patricia Boyd. There are two different batteries involved here. One is # PA3817U-1BRS (rated by Toshiba on its web site as 48Wh). The other is # PA3818U-1BRS (rated by Toshiba on its web site as 61Wh). I ordered the latter of the two batteries but was shipped the former and when I complained I was told that the two batteries were the same - this is SIMPLY NOT TRUE! After way too much back and forth I finally was able to return the battery for a refund which took about two months to actually happen. The higher Wh means that the battery should hold a charge better than the one with the lower Wh designation. Jane C. I am a bit confused by the question as well as the one response received on 1/10 from Patricia Boyd. There are two different batteries involved here. One is # PA3817U-1BRS (rated by Toshiba on its web site as 48Wh). The other is # PA3818U-1BRS (rated by Toshiba on its web site as 61Wh). I ordered the latter of the two batteries but was shipped the former and when I complained I was told that the two batteries were the same - this is SIMPLY NOT TRUE! After way too much back and forth I finally was able to return the battery for a refund which took about two months to actually happen. The... » Read More I am a bit confused by the question as well as the one response received on 1/10 from Patricia Boyd. There are two different batteries involved here. One is # PA3817U-1BRS (rated by Toshiba on its web site as 48Wh). The other is # PA3818U-1BRS (rated by Toshiba on its web site as 61Wh). I ordered the latter of the two batteries but was shipped the former and when I complained I was told that the two batteries were the same - this is SIMPLY NOT TRUE! After way too much back and forth I finally was able to return the battery for a refund which took about two months to actually happen. The higher Wh means that the battery should hold a charge better than the one with the lower Wh designation. Jane C. « Show Less
1562115
Hello, Naser. chances are, like me, you got a "reconditioned" battery, and not a brand new one from Toshiba directly, correct? As I had found out, after about a year from purchase, my Toshiba battery would only hold about 90 minutes of a charge, so I went to Amazon, and got a replacement. I was thrilled when I first charged it up and got over 3 hours of battery life! After 3-4 months, however, it dropped to less than an hour! I complained to the company here in CA. and was told that it was a reconditioned battery, which means that it is not as good as an original! If you want to pay over $100.00 for a new battery, contact Toshiba directly, but even they will not guarantee their batteries either! Sorry for your problems! Greg Stone
773963
I've had problems with the indicator lights since I first got the unit, but if I just leave it plugged in, the battery does charge. I'm an insurance agent and would go through two batteries a day, so it's important to be able to charge one externally overnight while the other charged in the laptop. Other than the lights and the less-than-secure attachment, I've had no problems over the many months I've had this.
1197920
Make sure that you bought the right battery first. Look up what kind of laptop you have usually it is printed on the laptop somewhere. Mine is a toshiba satellite. Then google what kind of battery it takes. Make sure that the battery is properly installed and locked in place(tabs near battery) and that it doesn't wiggle. Next is the charging unit. Make sure that its fully put together and connected to your pc power slot. If the battery is right and the power charging unit is fully conected and still no charge check to see if there is an orange light when you plug in the charger. If there is your prolly have a defective battery and should return it, if not then you prolly need a new charger or internal charger connector(pc end).
1496414
Mine recharged right away. I have had no problems. I followed the installing of the new battery from the video on the computer.instructions Perhaps your new battery is bad.
2101820
There is a small surface charge when you receive the battery but you must fully charge it first or the LT will shut down until it charges enough.Assuming you already fully charged it,the problem might be the battery itself.We also had a defective charger that was causing a problem as well.Both batteries that we have ordered have worked perfectly.The LT should work even with a dead battery.If it does not,the charger is bad.Good luck.
400612
None of them. But it may have been a problem with the laptop battery, which was new. None of the chargers I bought would charge the battery, so I think now it was the new battery. And then a few days ago the laptop died and went to heaven, so I'll never figure out what the problem was. Horrible laptop btw. Has been nothing but trouble since I bought it three years ago.
2243538
that happened to a battery i bought off another seller. it means it's not compatible with your charger. i went on amazon and bought this battery-- it works fine with my laptop and charger! i suggest either buying another battery that is compatible with your charger (what i did) or buying a charger that is compatible with this battery. good luck!
1340971
Hi Judith,I hope you are well. Wea re so sorry to hear that.Firstly,please change another new battery to have a try.I think may there is a problem with the low battery.Then,please confirm the CTCSS are all the same on the acreen.If not,please make them are all the same. Please don't worry,if you have any other problems,please email us freely,our aim is letting customers have a happy online experience,we will do our best to help you. Waiting for your email
845081
I have had NO problems with this battery. My laptop works just fine. I do not think you will have to send it back. I would need to know about the electricity in your country to see if I would offer any precautions. You may need to condition the battery, or maybe not.
785698
I'm sorry, I'm not sure. I think I just put mine in and it worked. My mac recognized it and it had a half charge already, so I let it discharge and then fully charged it. It also came with an info sheet that said contact them specifically for questions. Since it worked I threw out that piece of paper, but if you have it contact them. The very first battery I bought from another vendor would not be recognized by my computer and always had an x over the battery symbol, so I returned it. Good luck and sorry I'm not more helpful.
1410642
I have a Toshiba A505 laptop with the PA3727U-1BRS battery. I have had the laptop for 2 years 8 months. When new I was getting a full 8 hours from the battery. Now 2 years and 8 months later I am down to 4 hours and a red flashing X over the battery icon telling asking me to consider buying a new battery. I have found them as low as $70.00 and up.