Is there a trick to getting the top on securely? The rim is so skinny. My big cat knocked the top off, scared him, and now he won't go near it! help!
590388
I have sort of lined it up near where it will sit,but 'twist' it to be sure the top & bottom rims are seated together. Maybe forgo the palm tree topper for awhile just to make it less top heavy (and more to startle your kitty if there is a problem). Scared cats take time and patience to have trust again, as I am sure you know. Maybe leave the top off for a week (I know,... what's the point of a camouflage cat pan if the lid is off? ) so that way he gets used to the pan and considers it ok before you try the top again. Good luck!
1405277
Clean the window make sure everything is dry and just follow directions in the box.. Sometimes I have issues with suction cups too, not sure why.. Once you get it to stick don't take it off. And, it might not work as well for heavier cats, our cat is very light.
247107
No, it doesn't stay on that tight. But there is a lip on the lid, so it won't slide off easily if they bat at it. Not sure how crafty your cats are! They'd have to lift the edge to knock it off, then would have to get the roll out.
1879677
My two cats have never been able to break in. (And one has thumbs!) The most I've seen is one stick his hand up the chute and shake out a couple pieces. They've also never been able to topple the thing. The base is pretty wide, and I had mine against a wall, so it would've taken a lot of effort to get it all the way over.
1298410
The top platforms are small. I have 2 male cats that are about 18 lbs and neither one would get up there. Also, the upper box is too small for an 18 lb cat to fit into. They can barely fit into the lower box. Lastly, the third layer was too crowded with the 3 upper platforms and the little box. I removed the top 3 platforms, their supporting columns, and the little top box and now my cats can at least get up on the 3rd layer. I also removed the two ramps, as the cats weren't using them and they got in the way of the 2nd layer. Sorry that I don't have explicit sizes for you, but I removed the items you asked about. Hope this helps. The top platforms are small. I have 2 male cats that are about 18 lbs and neither one would get up there. Also, the upper box is too small for an 18 lb cat to fit into. They can barely fit into the lower box. Lastly, the third layer was too crowded with the 3 upper platforms and the little box. I removed the top 3 platforms, their supporting columns, and the little top box and now my cats can at least get up on the 3rd layer. I also removed the two ramps, as the cats weren't using them and they got in the way of the 2nd layer. Sorry that I don't have explicit sizes for you, but I removed... » Read More The top platforms are small. I have 2 male cats that are about 18 lbs and neither one would get up there. Also, the upper box is too small for an 18 lb cat to fit into. They can barely fit into the lower box. Lastly, the third layer was too crowded with the 3 upper platforms and the little box. I removed the top 3 platforms, their supporting columns, and the little top box and now my cats can at least get up on the 3rd layer. I also removed the two ramps, as the cats weren't using them and they got in the way of the 2nd layer. Sorry that I don't have explicit sizes for you, but I removed the items you asked about. Hope this helps. « Show Less
1027279
The rim is removable so probably not good to perch on for a big cat...ours weighs 22 lbs so needed deep large with edges to keep cat from gettin litter outside the box
106051
Mine are having a hard time too. I have the water at the maximum, my smaller turtle has gotten up the ramp but no one has seen the larger one up on top yet. I am almost ready to remove it and go back to the floating shelves. I am going to try one more thing and that is to ramp a piece of driftwood up and see if he climbs up that.
886272
I've read that others have had trouble with the top, but I have not. It's always very easy for me to put on securely and it stays in place. Perhaps you have one that has been manufactured improperly? You might want to return it and ask for a replacement.
1807788
The lid doesn't snap down securely, but it's so flat across the top that it wouldn't be easy for a cat to dislodge (or realize they could). My cats have never bothered mine - it looks like it's snapped on and they're not the smartest cats.
1920955
I didn't have to reinforce mine. It's never fallen over. I have it in a corner with one of the clumsiest cats you've ever seen. Of course, she doesn't use the top-most perches at all. She likes the little enclosed house near the top the best. Really, I think you'd be fine if you just stuck a big heavy plant in the middle of the base to weight it down. I put a catbed there myself as an extra hidey hole.
1655167
The top is actually pretty secure our kitties run up the tower and down the tower at a high rate of speed just playing and we have never had a problem. Hope this helps
2126361
Our cats found a way to dislodge the upper ball by removing the "cap". It just snaps in. The lower ball is more challenging so it may take them a little more time to mess that one up. We'll let you know.
682362
I was struggling too. And then my boyfriend just banged it on, it just pushes on in two places. I thought it might break, but it didn't. He used his body weight and just pushed down really hard. It works very well and looks nice, I like it. But yeah, you have to sort of have to give a big push to get the lid to snap on in the first place.
2117094
What I did was measure the opening on the lid, mine fell within the range of this top. Just make sure you order whichever top is within the size of your lid opening. I did have to use the metal ring that comes with it to hold it on, but I've not been sorry I ordered it.
1298411
The top platforms are small. I have 2 male cats that are about 18 lbs and neither one would get up there. Also, the upper box is too small for an 18 lb cat to fit into. They can barely fit into the lower box. Lastly, the third layer was too crowded with the 3 upper platforms and the little box. I removed the top 3 platforms, their supporting columns, and the little top box and now my cats can at least get up on the 3rd layer. I also removed the two ramps, as the cats weren't using them and they got in the way of the 2nd layer. Sorry that I don't have explicit sizes for you, but I removed the items you asked about. Hope this helps.
557539
The fit is very tight but if you hold the rim around the sides and give it a good tug with a slight twist the top will come off. The tight fitting rim makes knocking the top off by accident next to impossible.
1717501
It is rather heavy but the top is separate and just sitting on the base. I have never done this but in the past my parents always secured the top of their clay birdbaths with a thick roll of putty. The top could then be pried off for winter storage. I filled the base of mine about halfway with gravel for additional sturdiness but didn't do anything to secure the top. So far the deer haven't broken it. Knock on wood! I may have just jinxed myself! I think I'll go get some putty now!