Why the new 5-stage mineral filter cartridge I ordered is different from the one that came with the system? The ordered of the minerals are reversed.
578342
As far as I know, if all the minerals are still there, then the order should not matter.
578343
Possibly the producer determined that it will work better this way...it is filtering wonderfully, so I don't mind the order of the layers
1862798
Mine doesn't taste the same at all. I can tell when the filter needs changed because of that. If I were you, I would check first to be sure the filter is inserted correctly.
306152
I changed the order, I put the sediment filter first, the fluoride filter next, then the carbon filter for taste last. The water tastes great. I don't know what Crystal Quest recommends and I actually used different brand refills due to cost. I do love the setup though!
1113558
It wouldn't work. I saw that image also and it made no sense. Also, these filters arrived assembled in a different order than the images / documentation (incorrectly assembled, with the fine filter material "before" the course layer.) They were cheap, though.
1151649
Hi Lev, I've never had that problem! You say that the water collects on top of the filter, which tells me that you may have the center piece upside down like a dome, you need to turn it over like a bowl so after it goes thru the ceramic filter it has time to go thru the 5 stage filter, also make sure that the nut on the bottom of the ceramic is tight!
990576
They must have changed the picture.. It used to show the filters, which are little white rectangles of filter material.. https://images-na.ssl-images-amazon.com/images/I/41jVcINhStL._SL256_.jpg
591256
I honestly don't know, what I did with mine is the filter part fit in my old holder so I didn't bother with the new one. I only wanted the filter part. Sorry if this doesn't help.
773996
Unfortunately, I think I do know the source of your problem. In August last year I purchased three filters from a vendor on Amazon. When I received them I noticed a few aspects that were different. The caps were red not blue; the filters were shrink wrapped rather than the usual cardboard container and; there were product information sheets enclosed. I contacted the vendor and he offered to accept the filters in return and refund the purchase. Since he seemed willing to stand behind his product, I kept the filters. About 5 weeks later I needed to replace the filter. When I installed the new one and tried to flush water through it I discovered the same phenomenon that you describing: I believe what both you and I saw is activated charcoal which being released. I would return the filter immediately. I was impressed with the integrity of the vendor that sold me the defective filters (I think the company name was something like Tune to Music). I emailed them immediately after installing the defective filter. He responded immediately by crediting my charge card and saying I did not need to return the filters. He explained that they were purchased from a supplier that for other reasons he was no longer affiliated with. I assumed that he got burned with defective merchandise from that vendor but made good on our transaction! In the past these filters had been in stock at Amazon and I never had a problem with them. When I replaced the defective filters, I again ordered from Amazon and the vendor actually filling the order was AtoZSales. The filters were LG OEM and exactly what I expected!
1229415
Sorry can't really answer this accurately because they sent me the wrong filter.
1775274
its a re-fill not original as the photo shows. I wouldn't purchase this cartridge and I learned the hard way.
1991956
No my filters were in the correct box and for my model. I have bought filters a couple of times from this site and had no issues.
330218
please also be aware that Enviro could possibly have changed their sales strategies since the time I bought the filter over 10 years ago. Perhaps they now sell the filters and cartriges seperately on the initial purchases. I didn't want to mislead you.
1497568
It isn't re-using the minerals that are removed in the process. Any impurities or minerals are separated during the process and discarded with the waste water. The mineralizer adds fresh minerals at that stage. hope this helps, We love ours!
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
1325432
Good news-- I have both this SPT SU-4010G, and the Air-O-Swiss 7135-- the filters (and tank sealing disk onto which the filter attaches) are threaded and sized the same. This means they are interchangeable-- the Air-O-Swiss filter cartridge, Air-O-Swiss AOS 7531 Demineralization Cartridge is much cheaper, and is user-re-fillable with Air-O-Swiss 7533 De-mineralization Granules, 3-Pack Best of both worlds!
1631276
Giselle, I believed, Amazon, or the supplier sent me a label to return the old cartridge back to them. FYI. great buy, it works very good and last enough!!!
74922
Do you have any other cartridges handy that you can try out to see if you get different results? If not, try taking it out and seeing if you can't find anything visually unusual with one side of the cartridge versus the other, and see if simply re-seating it helps.