Has anyone had trouble with the box door not staying closed? It is driving me crazy.
594295
After 4 months of use the metal plate that touch the magnet came out, and I had hard time to close the door. Here is the solution that I used, get the instant glue (e.g., super glue, gorilla or crazy glue)and apply it on the back side of the metal plate and press it hard and hold it for 1-2 minute. For best result, keep the door open for 2-3 hours and let the glue dry completely. Now close & open the door in normal fashion. By the way, I used super glue that I had in my garage. For last 5 months it is working fine and hopefully, it will resolve your problem. If it works for you, please review and make your comments so that other people can use the same technique. Good luck. After 4 months of use the metal plate that touch the magnet came out, and I had hard time to close the door. Here is the solution that I used, get the instant glue (e.g., super glue, gorilla or crazy glue)and apply it on the back side of the metal plate and press it hard and hold it for 1-2 minute. For best result, keep the door open for 2-3 hours and let the glue dry completely. Now close & open the door in normal fashion. By the way, I used super glue that I had in my garage. For last 5 months it is working fine and hopefully, it will resolve your problem. If it works for you, please... » Read More After 4 months of use the metal plate that touch the magnet came out, and I had hard time to close the door. Here is the solution that I used, get the instant glue (e.g., super glue, gorilla or crazy glue)and apply it on the back side of the metal plate and press it hard and hold it for 1-2 minute. For best result, keep the door open for 2-3 hours and let the glue dry completely. Now close & open the door in normal fashion. By the way, I used super glue that I had in my garage. For last 5 months it is working fine and hopefully, it will resolve your problem. If it works for you, please review and make your comments so that other people can use the same technique. Good luck. « Show Less
594296
Take a peek at your unit. Has the metal plate that holds the door shut via magnet disappeared? My husband actually screwed the plate to the door and fixed the problem.
594297
As the owner of two of these boxes which are side by side at a duplex, I have only had trouble with one of the doors staying closed. My trouble was that the magnet that should stay on the box itself would come out when the door was opened and stick to the door magnet. I fixed this with super glue and have had no other issues.
1388736
Not sure what makes it close, but, I have had it installed about 5 months now and the door has never remained "open". Our mail person is pretty famous for leaving a few mail box doors open on standard mail boxes, thus the reason I got this. Guessing the design and weight of the door mechanism makes it close? Our mail person seems to love it because it is much wider than a standard mailbox slot so no folding larger papers and they don't have to worry about "slamming" the door shut. Note that you do have to retrieve the mail from the back of the mailbox, so not the part facing the road.... Not sure what makes it close, but, I have had it installed about 5 months now and the door has never remained "open". Our mail person is pretty famous for leaving a few mail box doors open on standard mail boxes, thus the reason I got this. Guessing the design and weight of the door mechanism makes it close? Our mail person seems to love it because it is much wider than a standard mailbox slot so no folding larger papers and they don't have to worry about "slamming" the door shut. Note that you do have to retrieve the mail from the back of the mailbox, so not the part... » Read More Not sure what makes it close, but, I have had it installed about 5 months now and the door has never remained "open". Our mail person is pretty famous for leaving a few mail box doors open on standard mail boxes, thus the reason I got this. Guessing the design and weight of the door mechanism makes it close? Our mail person seems to love it because it is much wider than a standard mailbox slot so no folding larger papers and they don't have to worry about "slamming" the door shut. Note that you do have to retrieve the mail from the back of the mailbox, so not the part facing the road.... « Show Less
1374511
Same thing happened with mine. I found that pushing down on the top near the latch sometimes helps. I went to a locksmith and he adjusted the latch but still sticks at times
172434
You need to make sure that slide the outer hinge out correctly!! I had that problem too, until I figured out how to seal it properly!!
659724
I second the 5 seconds. I have mine on a heavy wooden door and sometimes the latch moves back into the locked position and I have to move the bar to open so it closes properly, otherwise the door bar hits the latch and just bounces back. I also second that before I push the open button or the code I have to pull/push the door so it opens. It's a bit annoying, but less annoying than fumbling with keys.
1347115
I also have not had that problem, but i keep my sunroof closed.. Sorry couldn't be much help..
337770
I had problems getting the box to stay shut. I haven't found one that works well yet but I loved all the other features of this changer.
294641
I have n idea how it stays closed. But so far it has stayed closed for me. Never had a problem with it opening unless I made it open.
125133
I have not. Seems to stay locked closed all the time for me, when not used of course
1586442
I have this model door closer and it closes perfectly - complete closes, quietly and quickly, with a soft close. Ours does not keep the door open, but I do not know if it has the ability to do so.
722037
I know im WAY behind yall, but that was the fix for mine, i just cut a small piece of plastic and stuffed it on top of that "door closed" switch inside the batery compartment and now when i shut the door, the switch is pressed... all fixed!!
823037
This happened to me one time, a key inside the box got stuck in the lock mechanism. I basically just pounded on it a few times and jarred the key lose and then it opened up.
2076245
I'm sure you have the magnets in place on the doors to hold them closed. Like any other piece of furniture with doors if they are out of alignment they won't stay closed. Is the unit level. Meaning those center supports under the center I actually took out because were to big causing a slight arc in the unit. That could be a problem. Also, if you try loosening the screws on the hinges to allow the doors to settle and screw them in lightly and evenly that might help. All I can think of.
273277
Try shutting the door VERY hard. Common issue on this brand. Otherwise a great oven.
1621645
I never had that problem. Might need to send back or try to bend the fastener to a slightly less round. Mine holds well shut until pulled open. Good luck.
691796
Yep. I have the door problem also. Mine is still on, but it just never wants to open. Takes a bunch of tries to get the ipod in and a bunch of tries to take it back out. At this rate, I'm sure it will break soon.
538569
This is crazy, I'm having the same problem and I can not for the life of me budge that thing... my husband and I have both tried with all our strength. I'm about to throw it out a window.