Help! My speakers will not charge. How do I file a warranty claim? How to contact seller?
608575
Make sure you have the correct cable ends with the correct speakers. If not connected Right-to-Right and Left-to-Left the speakers don't show the red or blue LED confirming that the units are charging. If correct return a.s.a.p. to Amazon for replacement inside of 30 days.
271015
If its new, amazon may cover you...if not I would call or go on line to Polk and my guess is that will fix it or replace it if you explain what happened. ..you just may have to pay for shipping...? hope that helps
650172
Yeah It was and I bought these speakers back in 12/2006 for 275.00 Free Shipping.I'm glad I did because they sound amazing!You snooze you lose...bottomline suckaGood news is you can get refurbs for only $549 hahahaGood Luck Cheapo
763146
My speakers stopped working after a year and a half. They sounded good up until then though. I called the company and all they did was offer me a discount coupon for new speakers. No thank you.
1501584
SORRY... I got carried away with a sort of general review. WARRANTY? If sold by Amazon... NONE! Please email the seller in advance and get written confirmation of warranty. If the Seller is not an established 'store-front business' then they can disappear at anytime along with your warranty. POLK WARRANTY (5 years) requires AUTHORIZED SELLER purchase AND 'proof of purchase'. Please keep in mind my previous comments regarding my Polk speakers are for use with only 100 WATT output (barely idling). If you plan to stress these speakers close to their max then my opinion is not sufficient.
2023833
I have only had mine for two months, but personally I would contact the manufacture and return for a refund or exchange. Make sure you didn't get shotty used ones. From what I remember, there was a number to call for issues in the packaging. Good luck and sorry to hear that.
229112
I just received a pair, and wrote about it here before I saw this. Your story sounds just like mine. Sound is terrible. I wrote Amazon about it. I guess I'll see what they (Amazon) are made of. As what to do. Send them an email. Look for "Contact Us" on one of the help pages.
1890397
I'm pretty sure the charging base would not work to charge the speakers. Instead you can use any USB mini to regular USB, like a camera cable or any other device. Ie cellphone
274043
I purchased these speakers, and they did work for a short while. One speaker failed to work after a short while. I was probably still under warranty, but did not follow up with return. That was my fault. You might try Best Buy. Their brand Rockfish worked for me.
1650298
hmm, sorry that I can't help u in this question. My speaker is still working perfectly. The best way is u should contact directly to the manufacturer for more information.
667308
Sounds to me that the speaker is blown, or there might be a crossed wire. Are you still elidgable for the 30 day replacement/refund fulfillment by amazon?
1302204
It may be that the speaker(s) blew out from long term use or long term use at a high volume. Mine haven't done that but you may want to contact the manufacturer to check on the warranty details. I hope this helps. :)
657885
I have all the speakers because the main unit failed.are you still interested?they are good speakers,decent sub too an no signs of wear,an never turned very loud or anywhere near a damaging volume.appear brand new.i have the speaker wire as well of course.only used 6 monthes or so.we could deal thru ebay as I sell there.write me back if interested at scottx8x7@gmail.com
869285
I had the same problem but was within the 90 day warranty. I contacted Altec Lansing and ended up sending the entire unit back to get a new one...just for a power cord. It also took about 2 months in total time. Very disappointing experience, both in the product and the hassle.
1926355
Not sure what the warranty is but I have had my same speakers since 2012. Also Edifier, the company that makes the speakers, 100% great customer service.
1524820
Probably contact B&O.; Be ready to pay a fortune though. In my opinion, you're better off getting a new make. Klipsch is a good product & affordable. All the best
949043
I purchased SoundPop speaker from another source, right out of the box it will not charge. RIP OFF, the price was really inexpensive but doesn't matter if it doesn't work! Not worth the return postage, going in the garbage.