The photo sensor doesn't work - how do I reset/fix it? The shredder works when I hold the button down but doesn't start with a piece of paper inserted. Tying turning off/on, reversing and forwarding. pulling plug. No go! The photo sensor doesn't work - how do I reset/fix it? The shredder works when I hold the button down but doesn't start with a piece of paper inserted. Tying turning off/on, reversing and... » Read More The photo sensor doesn't work - how do I reset/fix it? The shredder works when I hold the button down but doesn't start with a piece of paper inserted. Tying turning off/on, reversing and forwarding. pulling plug. No go! « Show Less
597171
I would try blowing some compressed air in the paper channel. A pressurized duster cannister from an office supply store might work as well. I'm assuming the sensor is being blocked by paper dust.
597172
I turned off mine to go on vacation, then when I returned it didn't want to come back on. It finally did but stopped half-way through some paper. Its not all that old, either. I'm cleaning it out now to see if that makes a difference, but if there are any suggestions I'd like to hear them. I'd really like a manual but can't find mine so its either misplaced or I never had one.
597173
Make sure bits of paper arent clinging or stuck in a place such that they would prevent the sensor from sensing. If u are handy. take the cover off and make sure a wire hasnt come loose or anything gone awry. If so, fix it! But most likely ur unit needs to be replaced or repaired by a Service Tech. I'm assuming its out of warranty - if not contace Royal. I had a small problem when mine was new and the resolved it over the phone.
1408895
That HAS happened to me, and yes, turnng off and on will work but also, needlesstosay, I checked my batteries, must use very powerful ones but after that, it worked good. It's been a very good, SMALL camera. I've had this a while, then bought another one from Amazon, which was much cheaper than when new. May 1, 2014
1028831
I just used mine again last month. Mine works good. Power cord, SD and just push the scan button. It doesn't really sound like much is happening. Have you put the SD in the computer you see if anything is on it? Is there a number to call? I looked for years for something to transfer my slides to pictures. This really did the job. Quickly, quietly , easy!!
1313127
If you push arm button 3 times, alarm will be forced and other sensor will be started to work. You can erase and redefine your faulty sensor in your console, if it doesn't have hardware faulty. Please check its battery. It may be died.
1366811
Yes I have the same thing happen to me just remove the battery and put it back a turn the camera back on This works with other issues as well Hope this helps
2236840
All the previous answers are great advice. The only times it's failed GTP function on my D800 are A) when I thought i had completely screwed it in place or B) accidentally turned the powere off while handling the camera. I've learned to check both because it cost me a good shot or two. Also, before I put it on the camera, I check the batteries in the remote, which can also cause it not to work.
1772899
I had no problem with mine. Simply connected to post and has worked great. Suspect sensor not working. Get a new one and do not worry. Good luck
386708
I don't know about the on/off. I suppose it turns it on and off. This one does not have the motion sensor. I read where that is a bit of a pain, since it starts the pics over at the same place at each restart. But, even there, the random selection scrmables the pics everytime it seems from the second pic. Mine is set to turn off every night at 11:40 PM and restart at about 7:00 AM, and this function works.
216402
I had one very serious jam and I made sure that the shredder was turned off and unplugged from the surge protector and then used several pliers in different lengths and pulled the paper from it. After I cleared the jam I put some performance oil on a single sheet of paper and ran it through and it worked okay.
1621649
Hold button till red light turns on and stays on (not blinking) for camera use...hold again for two seconds till red light blinks and stays blinking for video recording..whens is starts blinking. .its recording...hold for five seconds to turns off ..light will blink for shut off just give it a min and It will turn off...instructions are weird...but a lil trial and error will help figure out the controls...and that's I for your basic modes...camera perty durable for the price paid
1460490
Yes, this model has an auto-on feature. In order for it to work, of course, the shredder must be in the "unlock" position. After you have used the shredder, slide it into the "lock" position and that automatically turns the machine off. It's a very nice safety feature.
902648
I have not had this shredder that long. In my experience, unplug remove the top turn upside down so you can see the cutter bar and pick away at the pieces that arelodged in the cutter bar. It is a slow process because you have to keep plugging inand trying it and if it does not unplug keep repeating the steps but be sure you continue to unplug each time you work on the unplugging process. If you have a reverse keep tryingthat each time you try to see if the issue is resolved. The next step is buy a new one use the paper catch for a waste basket and pitch the old head. Hope this helps. I have not had this shredder that long. In my experience, unplug remove the top turn upside down so you can see the cutter bar and pick away at the pieces that arelodged in the cutter bar. It is a slow process because you have to keep plugging inand trying it and if it does not unplug keep repeating the steps but be sure you continue to unplug each time you work on the unplugging process. If you have a reverse keep tryingthat each time you try to see if the issue is resolved. The next step is buy a new one use the paper catch for a waste basket and pitch... » Read More I have not had this shredder that long. In my experience, unplug remove the top turn upside down so you can see the cutter bar and pick away at the pieces that arelodged in the cutter bar. It is a slow process because you have to keep plugging inand trying it and if it does not unplug keep repeating the steps but be sure you continue to unplug each time you work on the unplugging process. If you have a reverse keep tryingthat each time you try to see if the issue is resolved. The next step is buy a new one use the paper catch for a waste basket and pitch the old head. Hope this helps. « Show Less
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
1954916
Mine was dead also, but I took a paperclip opened up and did the reset several times and it worked and it turned back on and is working fine right now.
1459583
Removing the battery will NOT RESET the sensor. That was my mistake, I did not know that, and I ordered a replacement sensor. You have to reset the sensor after a battery change by pressing a thin tool, like for example a pin into the small hole opening on the back.
1578635
Mine must be newer. After fiddling with it for a while, I discovered that the red light is the reset button, and you have to push it with a pen or something and hold it down for a few seconds until it starts to flash then release it.
1586093
There are 2 buttons located on the upper outside edges of the cameras that provide 3 settings. 1. IR ON 2. IR OFF ,3. IR AUTO . If not all of the positions work it's just a minor switch defect . Send it back for a replacement. The two buttons on the front are for On/Off and Camera Selection. Hope that helps.