I purchased the charger &amp; receiver for my S4. When I place my phone on the charger, I hear the beep &amp; see the blue light, but my phone isn't charging.
576237
Thank you for your message. We are not sure which Qi charger you are using but the beeping sound usually alerts that the Qi charging is not aligned with the "sweet spot" of the receiver or your protective case might be blocking the Qi signals. Please feel free to contact the EyeCandis customer service at support@eyecandis.com if you should have any other questions relating the product. The support contact can also be found on the official EyeCandis website.
1920266
This device will not charge my Galaxy S4. Maybe I received a defective charger, I don't know.
995476
Nope, bought couple days ago for my Galaxy S4. Not working at all and get a warning on S4 "Charger is not working"
1905843
Hello Jorge, I want to make you a question.As you know there's a little bit confusion on the red light or blinking blue light.Does your device charge with a static red light turned on?Please let me know as I've just purchased this ITEM and i don't know if I'll have to return it.
1187289
Looking at my charger that came with my S4 it looks just like this. Looks aside, it is printed on the charger that came with the S4 that it outputs 2Amps at 5V. Therefore, even if this is not the exact model it should still work just fine with no damage to the device (hence same output).
468008
Same thing happened to me. I put the battery in, it showed the red light blinking. I tried to turn it on and the phone lit up but wouldn't turn on. I let it sit charging for 30 mins and the red light was solid but when I came back to the phone the light was out and now the phone does nothing. Don't know where I go from here...
377298
Hello, how are you? You know I dont remember for sure. I'm thinking the original charger had a light that never showed if it was charged(it was always on). I went ahead and bought a fast charger that goes from solid to blinking when charged.
1740697
If by "beeping" you mean the blue lights on the headset go red, it sounds like your batteries are not holding a charge. You need a fresh set of NIMH (nickel metal hydride) batteries. Place them in the headset and give them an initial charge for no less than 16 hours. Placing the headset in the charger ensuring that the charger red light comes on solid instead of blinking assures you have a good charging connection. I still have my instructions, so hope this helps.
775675
Once the battery pack is attached and charged (4 lights flashing). Push and hold the on off button on the battery pack until the phone beeps or shows its charging. Hopefully this will help.
681531
I have been using the charger for a while now with no problems. My phone is up to date.
853396
Gosh. I wish I had an answer for you. Mine never worked. The blue light came on and that was it. I never got the opportunity to try it out. I tried different chargers thinking my charger was bad. Truthfully, the thing is a piece of junk.
173058
I've tried to charge it with the wall jack that came with my iPhone 4s. The light blinks for a few minutes (indicating that it's charging), but then stops and doesn't continue to charge. So I have to either plug it into my computer or use my husband's samsung chargers to work. Not sure why this is.
1245684
Before you go out and buy new batteries (if you haven't already tried this), disconnect the little plastic piece with the two wires that goes into the phone. Wait a few seconds and then put it back in. Place the phone back on the base and check to see if you see that it is charging. For some reason the one phone (out of the three) loses it's charge and I find I have to do that every one in a while - but it charges right back up.
179740
I used the charger that came with my samsung s4 mini... i got charged. By the way, two airplane trips allready... over 28 hrs working... no recharges.
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
1820137
The charger is a little lose it happend to me TONSSS OF TIMES. All you have to do is make sure the end piece is plugged in extra tight and wait for the blue light to go on. If that doesnt work then you might want to replace it.
1567180
Yes, that´s a bug, I noticed it while charging my S5. After fiddling a bit with it I managed to position it right on the sweet-spot. Other than that, if you use a case, maybe the distance among the charger and the sensor on the phone may be the cause.