Reviews indicate problems with door latches.Has thisben fixed in current production models?
583818
Not sure what the issue was Mary but I haven't seen any trouble with mine since I got it. By the way it is the best microwave I have ever had... love this one!
583819
"american sense of self provides"?? Whatever...anyway, all of the more recent Panasonic models have many reviewers indicating issues with the door. I have one over 10 years old that does not have the pushbutton used to open the door so there is no button to break. I noticed the description on this unit as: "PLEASE NOTE: Upper-left corner of door has a small indentation to allow door to open smoothly". I do not see it in any of the pics. Does it really have this indentation? I would think using this would prevent it from breaking. My workplace has this same unit and it too broke. "american sense of self provides"?? Whatever...anyway, all of the more recent Panasonic models have many reviewers indicating issues with the door. I have one over 10 years old that does not have the pushbutton used to open the door so there is no button to break. I noticed the description on this unit as: "PLEASE NOTE: Upper-left corner of door has a small indentation to allow door to open smoothly". I do not see it in any of the pics. Does it really have this indentation? I would think using this would prevent it from breaking. My workplace has this same unit and it... » Read More "american sense of self provides"?? Whatever...anyway, all of the more recent Panasonic models have many reviewers indicating issues with the door. I have one over 10 years old that does not have the pushbutton used to open the door so there is no button to break. I noticed the description on this unit as: "PLEASE NOTE: Upper-left corner of door has a small indentation to allow door to open smoothly". I do not see it in any of the pics. Does it really have this indentation? I would think using this would prevent it from breaking. My workplace has this same unit and it too broke. « Show Less
583820
i'm not saying it's absolutely so, but i think if you gently close the door, push the button in and don't slam it, it'll be ok. it may be that this unit was build for a more thoughtful culture than the average american sense of self provides...? but, anyway, so far so good with mine.
583821
I can't answer that, but we have not had any issues with the door latching.
583822
I don't have any problem with door latch, but I have only had the microwave for a month or so.
540705
I installed the latch, and it worked fine. If you install the latch correctly, it will not need to replace or tighten after pulling the handle for few times or more times. May be you did not put the cable correctly into the slot, that why it got off when you pull the handle for few times.
1747319
I had read about a door problem before buying and was prepared. Best bet is to take it off and reassemble it to line up correctly. I have had no problems but then I didn't assemble it, my contractor did and I love it.
609499
I had the same problem...it is the poorly designed side latches....some times it would work and most times it wouldn't...cut your losses and send it back and get another brand....you will hate this machine if you keep it or not even use it since it is such a hassle.
2193296
My box has an entirely metal latch inside and out. Careful and very slight adjustment by pliers (with plastic sleeved jaws to keep from marring the finish) was in order for me so the door would stay latched and not fall open. No big deal.
1316842
The top latch doesn't "Snap" with a tight fit. I would guess that the replacement would be the same. I was a little worried that it would be a breaking point for the toy, but so far SO GOOD! It hasn't seemed to be an issue.
146937
I haven't experienced that with my gate. Is the latch on top stuck in the pushed in position?
822874
I don't know if this is the new model. I don't know where to look for the model number, but I have not had problems with rattling. If it has been a bit noisy, just repositioning the door a bit took care of it.
350059
While my door is new I have been working with a rescue group that has had this problem due to wear. They have gone to a heavy canvas for the door and this seems to work for them.
1771129
It latches just fine. The problem I had was that it would never unlatch even after hours of trying and talking with the company trying to resolve the issue.
1266266
i have not this problem, the door instructions were very confusing and actually had to redo what we thought was right. Maybe look into how it was assembled.
1846332
No, the safety latches are faulty on this product, as they were on mine. This company offers ZERO in help. Replacing it has major hassles to the customer. Bed is virtually unusable with faulty safety latches. Definitely not worth $119!
1389148
Definitely a BADLY DESIGNED door latch/switch mechanism. Eventually gets gummed up (by vaporized cooking steam/grease?) and stops functioning. Ours lasted for a couple of years. Now the main electronics still work fine... but the malfunctioning door latch won't permit use. Hundreds of dollars balked by a ten cent plastic doohickey...
411350
the latch has two positions built in, these are the standard sizes, if the latch is still too short the door was most likely drilled improperly, I have never seen one that deep, but you may be able to find a lock smith in your area that can find a solution.
1985804
Hi this latch is also plastic but I have not experienced this problem so far and I use this about 3/month. Hope this helps
1941835
Had same problem. Really like the trimmer but the door latch broke (I've had for a couple years and will buy another)
1068032
I have had mine since 12/13, but it recently stopped latching. Customer Service has been helpful, but it will take 5-7 weeks to repair. Not happy about that aspect. I did complain about the return shipping and they issued a Call Tag, but cannot tell me if they can repair or if there will be any charge. That concerns me. Since I use my mixer several times a week, I may just get a cheap back-up for down-time.