Locks up. Anyone know how to fix it? My player locked up and doesn't respond anymore. Powers up and displays title screen, but that's it. Won't respond to any command, and doesn't show up in Windows when connected to the PC. Anyone know of a fix? Locks up. Anyone know how to fix it? My player locked up and doesn't respond anymore. Powers up and displays title screen, but that's it. Won't respond to any command, and doesn't... » Read More Locks up. Anyone know how to fix it? My player locked up and doesn't respond anymore. Powers up and displays title screen, but that's it. Won't respond to any command, and doesn't show up in Windows when connected to the PC. Anyone know of a fix? « Show Less
595014
I also had the same problem after less than a month of use. Contacted Sandisk and afer a few moments of trouble shooting, they said send it back, it couldn't be fixed. Bought it through Amazon - and the refund process was quick and easy. Trying to decide if I'm going to get another, or try something different.
595015
Mine froze up today , got it mid December 06. Been great up to now. Will use the year warranty to get another one.
595016
I had it 3.5 hours before it froze on me. Wouldn't ever get past the SANSA logo screen after that. I would not recommend you get another of any of the M200 series at all. The discussions on them are the same as here. The M240 is filled with more like this. It's a bug in the production process or something. I wonder how many have had the same problem but not posted or given a review?
595017
same problam. no solution. even no replay from sandiskLook like that is a fatal bug in Sansa. If file transfer disturb in the middle (USB cable disconnect, etc..) that create corrupted files in the memory and player could not recognize those files. (very common thing with any USB device). But this player instead of skipping the file, keep on loop over same function.This product must recall.
595018
I too have had this problem. It worked great for two weeks and then one day, it just wouldn't go past the SANSA screen. I have had good customer service from Sandisk and have a free shipping RMA label to send it back. Hopefully the new one they send me will have this fixed....
595019
Hate to break the news to you Juan, but it doesn't sound like it will work for you anymore. I just received the m240 for Christmas and it worked the first night and then locked up the second day. I called Sandisk co. and they told me to return it to the place I got it from (being a gift i sent it back to amazon). I did and ordered another; this time the 250 --- more storage space. I hope I have better luck with this one. Call the company, the ph. # is on Sandisk's website. They at least tried to help me reboot it (I can't remember what they had me try.).
1423698
I never have such a problem with my player. The Stephen`suggestion is one of the possible causes. Other alternatives are, update the firmware of the player by internet or if your player cannot access internet, download the update file to a pen drive in a computer connected to internet then update from the pen drive. Finally if the issue still persits, contact the Sony Support.
544318
Try pushing the reset button on the side. You might have to use a paper clip or pin, but that worked for me when mine locked up.
144461
I'm having the same problem minus the Xbox (I do have an Xbox hooked up to the receiver) but it's freezing up without the Xbox being turned on. I have a Direct TV Satellite box, and an LG TV, it will turn on and freeze with power on displayed on the GUI. Last time it took a few hourse before I could turn the reciever back on. Not happy at all. I contacted Pioneer, but no response yet.....Update: Heard from Pioneer, they said to take it to a service center. Great help, they won't be able to duplicate the problem I'm sure. Anybody find a fix for this?
1918500
Yup....it seems there are problems. My player just stopped playing DVD video discs (ie any non-bluray disc). UGH...very frustrating. I must admit that up until now I've been very pleased with the player. All I can figure is that its one of the latest firmware upgrades. Back to the factory...
2124843
I read on another forum that we can try turning off dhcp on the player and assign a static IP address to it.. Not quite sure how to tackle since I am at work right now, but will check it out tonight.. Didn't have any troubles until this so called update..
1929676
I didn't really work for me initially. It would crash each time I tried to play. I fixed the problem after watching this video though; https://www.youtube.com/watch?v=uhJL7UVHXNQI installed the game via steam. That might help too. Now I don't have a problem playing the game. It took me a while to fix it though.
2024978
I have reloaded and rebooted and they even sent me a new unit... to NO avail. It will not work on THIS PC yet it works on others. I even reformatted my hard drive!! Any thoughts?Error code: 5, 26
2133143
Sorry, I have used the player just a couple of times and think it starts where I stopped it. Not tech savvy enough to experiment either .And then remember what I did !
1513330
Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the sticker along the bottom. Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the... » Read More Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the sticker along the bottom. « Show Less
1374524
Thats a long freeze. I've never had one like that but I had plenty when I was using this player. It would freeze for about 10 seconds in several Blu-ray movies I owned. I've only heard about it from a handful of people so I'm wondering if random players are leaving the factory bad. Can you get a decent Blu-ray player for under 200 bucks? I had a Samsung before this that had Audio sync problems. At this point I have like 15 Blu-ray discs and no player. I refuse to pay more than 200 for one as I could spend a little more than that and build a Home Theater PC.
1074060
cd writer came failed, pc freezes any time i try to play a cd, i call support but they found out that problem only happens if no programs at all are installed, so they did not recognize ny problem, i m stuck with a pc that does not work!!
2104947
As all others answered, you have to reset it by using paperclip in tiny reset hole. Is it fixed yet? I had trouble with start button I got answers to that one if needed.
1030779
I have windows 7. The game will sometimes crash. Go right into the start icon.relaunch the program. It will take you where it crashed you will not lose any progress
1438201
Please connect your player to the computer through USB lead. And make sure that the player is fully charged. Can you please press and hold play button until the player turns on.
1194039
I haven't had that exact problem. My only suggestion is to update your player's firmware. The manual tells you how, but really you just connect the player to your internet router with a cable and turn it on. It updates itself and when it's done you can remove the cable. I believe some of the newer disks have new "features" that can confuse the older firmware.
1057613
I got it for my husband. The only game he plays is online poker and he never had an issue of freezing up. I've played solitaire on his tablet on occasion and it didn't freeze up either.