My batteries died, when I changed them it didn't accept my password. I hold the black button and type new pass. but still not working. any help?
582945
I ran into the same problem. At the end, I concluded that battery was not the issue. The pad was. One of the keys on the pad was not working properly. So I entered a new passcode bypassing that bad key and it worked. Hope this helped. Barry
1447905
Samfirst, you need an Apple device to set the password, but once it is set - it works with other devices. second I have not been able to get the extreme and the Express to work in series, instead, I need to select a device that I'm next to in a room that I am in. this often means I have to log out and log back in when moving about the House. if anyone knows how to correct this problem, please let me know.Michael
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
468503
Try completely starting over, however in another review I noted that we had LOTS of trouble with the Password Diary I bought for my granddaughter. It was frustrating with sporadic function. I do not recommend purchase.
217407
When you put in the new batteries did you go to menu/support/new batteries? If not it might help it reset.
693904
You'd have to provide more info for a proper answer. My only suggestion is when entering the password look for an option to save it to your keychain. If that doesn't help you should probably consider visiting Apple's OS X support forum and ask your question there with as many details as possible.
594114
There's a sticker on the bottom with the password. For other things try "admin"
786681
mine worked fine. All I did was put in my password and I was all set. What kind of condition is your router? You also might want to look at additional settings in your system preferences.
255059
I don't recall needing a passcode. If anything, it may be a password you have set on your ipad. I explained in my review how I sync'd this keyboard with my daughter's ipad. My daughter has the iPad 3rd gen. You may have something a little different. Sorry, probably won't find this answer very helpful. If you could be more specific where you are hitting a snag, I would most likely be able to help you. Thanks :)
290096
Try entering 0000 for the pass key. This is a generic pass key for most head sets.
1135361
To get a new pass code, you need to unpair the case from the tablet. In reference to the case, there should be a feature on the tablet that prompts you to "forget this device". Once the case no longer recognized by the tablet, then start the process all over again and a new pass code should appear. If you have any further issues, please contact us (Tablet2Cases) directly. Thank you.
2271899
Check page 8 & 9 of instruction manual. I had no problem with entering my password which is also a combination. Good luck.
385541
You will have to call them and give them the numbers on your old model as well as the new. (Take a picture, and make sure it's not blurry, before you call.) Don't do it when you're in a hurry, cause they'll make you late. But they had me standing on my head, thinking I had to change passwords and stuff, and the new one was already working, before either of us realized it. It's not that hard, just allow about an hour, in case the rep doesn't know what they're doing. ;-)
1348238
I was never able to do that. I got locked out of it when it wouldn't respond to my password so I sent it back.
893516
For the person who needed a new remote. On the back of my remote is a sticker of a green clock with numbers 1 to 12 and printed over the face is Q.C underneath is an under line, under that is the number 12, and under that is the word pass. that is the only thing on mine. On the TV answer not sure, I have a lot of remotes and nothing works but the Seiki. might see if there is an 800 number for the U.S to try customer service
1845937
Contact to your internet service provider. They will give you steep by steep instruction. Normally the password is in the back on the sticker where all those SN# and so on. It says "pass key" or something.
210279
Yes but i was nevet able to set a new password for the lovk even after following the instructions. So i just use the default password 0000, which suvks because it doesn't feel as secure to me.