Have the quality issues been addressed? I was just about to order this item but saw that there were 3 times as many 1 star reviews as there are 5 *?
584853
I don't know about the manufacturer's issues with QC, but the seller offered me my money back because I was not satisfied.
584854
No, I opted for my money back and bought a new blu-ray player at Target instead. The Target price was good and the unit worked right out ofthebox. I have been pleased with most of my electronics purchases on Amazon, especially bevause you can get your money back if an item is returned.
584855
These peopel have the wrong mechanics to work on their items...I played it ONE time, and it died...BUT they gave me an immediate response to send it back and get a refund...my only problem was with Fed-Ex in the shipping dept. Got to ebay and get a new one..I did..found a brand new one, 1/2 off, special buy, and less than this one..
584856
It is slow to load and eject at times, but seems to work just fine...I only use it to play DVD's
584857
Look its not a hi end blu ray player, its cheap and does its job. If you are just looking to play blu rays and not much into special features its fine; nothing special but it works. I think all the 1 star reviews are people realizing that it is just a cheap blu ray player expecting it to be top of the line. If you want to use a lot of menus and special features this is probably not the blu ray player for you;
726743
Check if these are verified purchases. Whether they are or not, consider my review. Anyone can purchase and leave feedback. Would anyone want to do this for a product that had negative reviews? I couldn't even get my first 3 reviews of this item to post. They were my honest opinion of the item. They were written in a clear and concise manner with no objectionable language. Each review I tried to submit was negative, finally just choose 1 star and a few words just to get it posted so others would know I was not happy with the purchase. Use your best judgement.
1278728
The only reviews I pay attention to are 1) Verified buyers or 2) Those who very obviously have bought the product and are reviewing it here for benefit of other users. If there is a questionable review, just check the "reviewer ranking" to see how often they review on Amazon. I usually tend to pay more attention to the top 10k reviewers (if someone is in the 15 million area and their review fishy... you can probably ignore them for the time being.) ; )
846222
I have had no problems with mine. I would send it back to the people I bought it from.
2280270
That's not good. No, I order average of 3 a month & so far I haven't had any problems.
1511887
No, I haven't had any problems with the item at all. I really like it and it works great.
1444139
I didn't. I will not be ordering that product ever again. It is just too fragile. If you bought recently then I believe they will either refund you or exchange for a brand new one.
1474597
Same thing happened to me with the last 3! I bought. They are no longer the quality item they were when I bought my first one a couple years agi. Get your money back!
793349
I had the same problem recently. But I had bought 3 boxes and one box was awful and the other 2 were great. So I think it is a quality issue. We just got a dud box.I called Senseo Customer Service and they said they could do nothing and I had to contact Amazon.
1949745
I think it was just a fluke with my order, I let Amazon know and they emailed me a return sticker to return the broken one and they sent me a new one. The new ones has no issues and works just great. I think I just got a dud, I wouldn't hesitate buying it, my kids LOVE it...still after months of playing with it. And if per chance you get stuck with a dud Amazon is great enough to resolve the issue quickly.
478689
imu lu, You are assuming people read all the reviews. Many read a handful of reviews and look at the percentage of star ratings as overall view of item quality. "What's useful about reporting the fact of a delay to potential purchasers is that a delay sometimes indicates the product may have performance problems when it ships, that the bugs just couldn't all be worked out, and that it may not hold up in service.' Or it may not . Giving low stars to something you don't own, because it might have a problems is silly. Every purchase we make carries that possibility.
36352
Some of the reviews are posted by larger customers and they haven't reported any difficulties. Good luck with it!
797540
Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George
1598154
Thanks BlueDemon.I have actually been following the thread on AVSForum since it began. While there are some reports of loose HDMI connectors, muting, etc; it really isn't much (actual content-wise vs. wishing/hoping-wise). Amazon had a yellow note on their HT-CT500 page for a while saying that no orders were being taken because of Amazon customer-reported issues. I was curious to see what the actual issues were (causing a suspension of sales), in case any of those customers returned here.Thanks~Bill
1107090
No, I had no trouble at all! In fact I am getting ready to order them again. Hopes this helps!
726224
Thanks. Now it also shows reviews again. Strange. It did not show any reviews nor the link to write a review when I posted here 5 days ago. Maybe it was a glitch in the Amazon.com website or something. Cheers!
1960591
I just assumed it was because the re-sellers are trying to promote the "perfect five star reviews" over other reviews to help boost their sales. Don't worry about the helpful/not helpful thing, you won't please everyone. I figure some people are looking at my reviews from a parent's perspective, some are looking at it from a kid or fanboy perspective and some are just re-sellers trying to move their (overpriced) products. If it helps any, I thought your review was spot on and just marked your review as helpful.