i missed placed the ubs pin to connect my keyboard and mice to computer can i get a replacement for it.
570772
If they don't have it here on Amazon I would go to the HP store. If you don't see it use the ask for assistance button. Usually any store online has them.
802886
There should be a cable inside the box with the programmer that plugs into your USB port. If not I would contact the manufacture and have them send you one.
1932634
From what I understand you can just replace what is missing. I believe you would have to use the connect button on all items to make sure everything is going though the same receiver. That is if I understood what manufacturer wrote. I believe if mouse is missing and replaced it, it would come with a receiver also, but I'm real sure on that.
183345
I would suggest contacting the manufacturer. They were very helpful in providing me with another keyboard.
381960
Check bottom of mouse for a detachable piece that you plug into one of your input slots on side of laptop. The laptop will read a new device and mouse should show up on screen
419300
Call any of your local 2nd hand computer shops...or go to Wal-Mart,Future Shop,etc...good luck...shouldn't be hard to find (bring keyboard with for size).
859464
sorry I cant help my keyboard had a problem It did not work had to ask for a refund
1915472
When mine broke Microsoft said I could not, however the device was still under warrantee so they sent me a whole new mouse and receiver. Now the mouse is discontinued, so if it is still under warrantee they will likely replace with a different mouse.
553948
Check the bottom of the mouse. The information should be there. If not, check any papers that came with the product.
1370897
You need a mini USB cable so you can charge the keyboard. It is very easy to find and purchase. You might search for "replacement usb cable for ...." (the name of your case). Hope this will help.
1546637
I don't own the keyboard. With the mouse you could try uninstalling the software/drivers and starting from scratch with a fresh install. If you don't know how to do any of that then call genius tech support at 1-800-756-4115. Mine has worked fine for a long time so they're your best bet.
2114967
Your keyboard should have shipped with a USB receiver that looks like a small thumb drive. Plug that into one of the computer's USB ports. If your keyboard is charged/has battery life, your keyboard should communicate with the USB receiver without the need for you to install drivers. If you can't find the USB receiver, check the package contents that you threw out, it could be there.
2122051
I cannot say for sure. The bottom of the box has a keyboard and mouse graphic moulded into to bottom of the case under the input side and that is how I am using it. But I thought USB stood for universal serial bus so it shouldn't matter what is on the input. But would suggest talking to a more knowledgable computer peripherals person.
1041000
My Ctrl key broke. I called them and after some pressure to send me a new Ctrl key, they instead sent me a whole new keyboard.
870863
There is a ribbon with a connector on it coming from the trackpad area. I unplugged the old keyboard and plugged the new one in. No extra ribbons were required.
1445189
All I had to do is plug in the usb it is hidden in the mouse and my computer recognized it but mine only works part of the time and after 2 weeks stopped working all together. Cindy
85752
The one they sent me was the c-U0005, unfortunately I need the C-U00014, logitech has it out of stock what can I do?