I understand thismitem is refurbushed. What is the warranty? And what is the return policy?
596197
Unless the item's description expressly states that there are no returns allowed and you purchased it through Amazon.com, then if it is a defective product, you should get a refund within 30 days from Amazon. Furthermore, if it is defective, then Amazon will pay the return shipping and handling charge.
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.
1602305
I hope you bought it from a place where you can return it without extra cost to you... because the alternative is to pack it up and ship it to manufacture for fixing... You pay the shipping cost both way... Lousy Company Guarantee policy...
1526011
Hi Brienne, we have a refurbished option for $185 that would give you a 1 year warranty, the same as a new product. Just look below this comment where it says "see this sellers offer"
1686410
As far as I know, it is brand new (refurbished in the factory), but it does not have the full warranty. I got one in July and it`s working perfectly. I have other experiences with refurbished equipment and never had any problem. Maybe it`s interesting to contract a third-party warranty just as an addiitonal protection.
1298175
If I remember correctly you have 30 days to return it but I dont recall their warranty policy. Dont by this product. The massage features are worthless.
872480
If I find it I will let you know. I am sorry you bought it though, you only have 3 moths of warranty and 14 days to return it so make sure you get to know what you bought in that time frame!
1824920
Only New units might have one year warranty, the unit we sell is Manufacturer refurbished and comes with 90 day hardware warranty.
726535
This product carries a full 100% warranty.If you are not happy just return it.I did after 10 days and I have received a full refund.
2166407
Try SUARETRADE.COM. It offers extended warranties on refurbs as long as you purchase the warranty within 90 days of original purchase. Prices are often reasonable.
2238278
It is possible the people who purchase this was not able install it, may have trouble install it, maybe some comedic look is defective or it not what they thought. So we may not really know why it was return for what ever their reason is. The seller could resell it with a discount instead of a full price. For me you are saving a few bucks which a good way to go. I would think you should be ok and the warranty should be still being applied. It would be best to talk to the seller to ask them what is wrong with it and the warranty still apply.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
416340
Hello James,This is a new product. It has not been refurbished. The warranty is Apple's standard warranty. Which is 1 year from date of purchase . Please let me know if you have any more questions. Regards,DanTechno Giants
771681
When i bought at the time, it was brand New. Refurbished means reconditioned. They get a used/malfunction product and give it a real treat. They should work ok and are less expansvel.
1608008
No warranty you might have 10 days for return i am not sure without reading the info but i have not had a problem with mine
1427672
the warranty is pretty much useless though.. they require you to ship back the unit at your cost along with return shipping paid by you.. you're better off just buying a new one..
825394
Depends. 1 Year for retail. Open box or refurbish is 30 days return policy from Amazon. Used will be dependent on the merchant selling it.