I purchased this unit a couple of years ago while I use it all the time and love it however, It seems to be defective,sometimes it works/and doesnt?
595044
I've had the same problem with this product. The problem I've found out is that the plates inside the unit that make the ozone need to be recharged periodically to continue to make ozone and this product does not have a way to send the plates back to be recharged so when it's no longer making ozone you've got a rather expensive thing on your hands that does nothing. The company needs to remake the unit so the plates can be removed and sent back to be recharged in a way that is cost effective. I've got 3 of these. The first ran for a long time, the second quit making ozone after only a couple of months and another I bought on ebay that was used and lasted a few months as well. I'm trying to find a manufacturer that makes a unit that lasts or allows recharging. This is the coronal discharge type of ozone machine and perhaps the one that makes it with a UV light would last longer. I may try that next if I find one for a reasonable price. If your problem is that it no longer discharges ozone, otherwise, it may just be some physical defect in the machinery.
595045
Hi Tamara, Please describe what happens (or not) when your unit "doesnt work". A. The small air pump inside the unit does not operate. B. The lights on the front of the unit do not come on. C. You cannot select the program that you want to run. D. The program that you selected will not repeat (like you want a 5 min run time every hour, and it only comes on once - and never repeats again). Select any of these items that you experience, and list any other items that your unit malfunctions on when you run it. Tim D. (Aerospace)
595046
First of all--what unit do you have? You may want to contact Jessica @ A2Z Ozone, Inc [jmullins@a2zozone.com]
595047
Mine has been working well for a few years, but no longer makes ozone, though it cycles and pumps air. The repair part costs $49.99 and a new unit is only $20 more. Overall, unsure which to choose, but without a filter and an air dryer, such units do have a finite life before the ozone unit itself needs replacement.
595048
I am wondering if one of these is enough to work in a small hot tub? I am looking for a hot tub that is around 250 gallons. 1. Would I need to use 2 of these or is one sufficient? and 2. would I use it all the time or periodically?
178155
I never had this issue. Works great for me. Maybe a bad unit?? Sorry I couldn't help.
2100988
mine was a couple years old and it worked for me. if nothing else, look for the return policy and give it a try
551506
Same problem here. I had it happen with two of the units over a 4 year period. Not going to fool me again.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
2193047
I have an older version for more than 8 years, use it at least 10 times a year and it works perfectly. I would contact the manufacturer asap and make lots of noise, politely of course, since you have the option of reviewing the product online at various sites including Amazon - that should get their attention.
317075
I as well had this unit stop working randomly...but I used it like 20 times over 3 months. First it would not always turn on, today it wont turn on at all!
1685344
Sounds like a faulty unit, my last one only lasted a couple of months. It's just a cheap fun thing so I figured I would just replace them as they gave out... Since it came that way though I would say return it for a replacement.
1883159
I haven't had that problem. Mine works great. I would suggest checking out the warranty. Good luck.
587673
Haven't had any problems , I think you may have a defective unit. Hope this helps
955830
I don't experience this issue with my unit. Wonder this is due to faulty issue with the unit
2099840
I don't know about this specific problem I have had my unit for 2+ years and never had an issue.
1265054
Something is wrong with it. Mine works very well and it stays when I want it to. It's really an amazing product. Sorry yours isn't working, but it might be worth trying again.
1628440
Probably a bad unit. I returned mine twice til I finally got a working unit.
1854662
You could have a faulty unit. I had some trouble with my first one as well but the company was very good about sending a new one very quickly. It has worked flawlessly ever since. Give them a call!
184432
Sounds like you have a defect since mine is almost a year old and I have not experienced those problems.
2199438
The one I have works fine. I'm not sure why you are experiencing a problem, you should probably contact the manufacturer or return to amazon, it's possible you got a defected one.