Pilot delivery: Is this something I should worry about?
598001
I would worry. I was supposed to have my TV delivered last Friday. Never came, no call from Pilot or anything. I call every day since then and just found out today that Pilot "does not have the TV", they lost it. They blamed Amazon, Amazon blames Pilot. Long story short I'm not getting a TV as Amazon no longer has any in stock to send me as a replacement. Very upset with both companies. I hope your experience turns out better.
1899227
Should I have chosen standard delivery for the safety of receiving it without any glass breaking?
2164928
Hi Richard, I ordered and paid for the TV on 1/29/13 and it was delivered on 2/8/13 and i was told I had until 3/4/13 to return it. Pilot was the delivery company that Amazon used and once the TV was returned I received a full credit to my credit card in timely manner. I was pleased with the return process. Lena
1497989
Yes, I was quite concerned about that as I wss taking an internationsl flight with two plane changes. Mine is a twin donkey and too large to be gate checked. A "fragile" tag was attached and it arrived safe and sound. The stroller is securely fadtened eithin the transport which has some insulation. Bon voyage!
1499542
Probably only a really big one. It's the length, not the width. If flying, we just check it by itself. I think many airlines let you check 2 baby items for free, but always verify ahead of time.
1221221
Nope, none. But just so you know, they DO NOT deliver to your door step or even even the driveway. They will stop their truck in the street and take it off of the truck there. Then you have to haul it (on your own) to your house. It's in a box, so you can't see if they delivered the right one or not. You may want to A) have someone to help you the day of delivery and B) have a box cutter so you can open it right then and there before they leave because once you accept the package, they will not let you return it if there is a problem or even if it is damaged.
974203
I am very pleased with Pilot shipping. I ordered the tv from Amazon on Sunday. Pilot called me Monday evening to set up a time and told me they could deliver it the very next day. They set up a window between 11:30 and 3:30. They arrived almost exactly at 3:00, unboxed and set everything up, let me verify that everything worked, and were gone by 3:10. Excellent service!
1467395
No, delivery is through the postal system. It is a physical card with a code on it. The picture is an actual picture of the card.
974202
My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do... » Read More My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... « Show Less
991120
Oh yea, thats not a problem just make sure your under the weight if you are flying. They may charge you a bit if its heavy.
1630356
They packed it great, and mine came intact. I think it is just a matter of the delivery person's carefulness.
111737
I had the same outcome when I opened the package from the supplier. Definately not normal.
1583415
I stand corrected, it was a flier. Operation manual would imply something much more than what I received with my unit.
2282967
Call the airline and ask them....not all airlines have the same guidelines.
957628
Because it comes freight ... I went and picked mine up and they had even Put it together for me ... I believe Pilot was the freight company ... and least I forget plastic ...
340209
If it is ordered from Dart Brokers it is inside delivery. Most others are curbside.
2265400
Mine was, but I think you just need to leave specific instructions with carrier about delivery.