has anyone else had this problem??? I used to LOVE this product but- it is a stupid design - earpieces always snap off the fragile clip
597714
I have not had that problem. Verify that the earpiece is snapped securely in the clip so it actually makes a "snap" noise.
597715
I had the exact thing happen to me the first week I bought this. Very cheaply made.
597716
you hit the nail right on the head. Ear piece is still a BIG problem. I am on my 2nd one (ear piece) and it's starting to give me a problem. Wish they could make a stronger one.
597717
I got it to help both me and my dad who have carpal tunnel issues, but the volume isn't great and I agree that the design is not optimal. If you are happy with the volume, I suggest duct tape...:(
597718
I had this same problem when I first started using it, but you learn quickly that it is delicate and needs to be handled carefully. Instead of glue/taping it, just search "ear hook loop clip" and get yourself 6 replacements for a couple bucks.
597719
unfortunately, yes...it's this one MAJOR design flaw that makes an otherwise great product pure garbage. I'm on my 4th earpiece and this one is held together with superglue. The superglue will eventually fail like the three other times. At that point I have to find another phone with similar features and a more robust earpiece. Really wish VTech would get it together
654077
I believe it's the same size. As for the earpiece,try twisting them till they seem to be secure. Hope I was of some help! Good luck!
1207647
I have the same problem. I think it is the proactive plastic over the speaker for the ear and the mic. I use a bluetooth headset with my phone while it is in the case. I also use Ironman yurbuds when I run and listen to music.
512961
No, I haven't had any problems with the ones I have. I/my wife puts them on her I Pad strap and it hasn't ever broken. I have also used them in the pad ear plug with no problem. Hopes this helps?
2261405
This will happen over time to these earphones. I bought a pair in November of 2013 and they lasted until July of the next year, so make it 8-9 months of moderate, almost daily use. If you use them less, they'll probably last longer. I really liked them and was disappointed when the earpiece came off.
2035985
The bad news is that it is difficult to repair. Now when I buy one, I immediately tape across the attachment of the ear piece with duct tape. It lasts a lot longer that way. I really like the earpiece but I am on my third one. I can get more than a year out of them by taping when new. You can duct tape your broken one (I presume you mean the earpiece has broken at the attachment point) but it probably will not work well. I sure wish they would come up with a better design.
68783
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke. If you find that out let me know. Tks Claudia
1554810
Yes, actually. I had mine for 2 years but I would let it slam shut when I was done talking and it eventually broke. I liked the quality of the sound so much that I bought another and now I gently close it when finished talking. Sounds like yours may have broken as well? I think they will last a very long time as long as I take care when closing the little arm.
830965
I have broken all my metal ear loops I had, and I had the same problem so I decided to use Jabra eargels and it was the solution to this problem. Just put one of them instead the one provided by Jawbone and it will work decently. The other option if you don't want to try anything new would be to use the smaller ear loop.
1808428
When I got mine, the buds that were on it fit well for me! They supplied with my ear buds a good selection of them ! Every set of ear buds that i have had were smaller and after time came loose! What I do to secure them better is moisten the buds and put my thumb on the rubber part on the casing that indicates right or left and wiggle them so they seat well! Movement of your head and the cord catching on something can cause the problem to I still have to adjust them here and there! I really don't think about it much! I just enjoy them . I hope this helps!!
823822
i experienced the same thing, you have to make sure the volume is all the way up on your phone and in a lot of cases take your finger and press on the earpiece for better listening, also the headset is very fragile always keep in charging case when not in use.
851054
Min broke recently and I bought (12 Pc Lg Hbm255, 260, Lg HBM 280 Ear Hooks / Foam Buds Repair Set Compatible (3-black, 3-translucent Ear Hooks & 6 "Foam" Ear Buds) By Gadgetbrat®) as a replacement. They tend to be a bit smaller and are more loose on the unit but work okay. at least there are 6 of them so when another breaks which is inevitable, you have a replacement handy and don't have to go days without. There are other replacements available on Amazon.com but these were the least expensive.
399529
Mine did the same thing and finally one broke. I wound up tossing it after a couple of months. :(
2263799
I have never had that problem yet so can't really say. Have you tried different headphones with the same issue? If the other headphones work then it would the connector on you the headphone that doesn't that is the problem, probably a loose wire connection. I use mines with several different headphones and have yet to have an issue with it. And I do use it at least a couple of hours every day.
48233
I have only owned mine a short while. The clip does come apart, but not because of real breakage. Rather, I think it aids in sanitizing them. The ear clip easily reattaches to the stem and STAYS PUT. I've had no problems and the clips are gentle on the backs of my ears! I love these!
747261
Hmmmm...I never had that problem as long as I hooked it over my ear, it tended to stay in. I've stopped using mine though because the audio quality is so poor, both receiving and transmitting.
464960
Sorry. I've not had to replace mine, yet. That sure is a horrible thought, because I really love my headset. You must really use yours a lot.