I have a problem though: My yellow toner when I print color is leaving lines. The other colors aren't. Is a defective toner? Instructions followed
573994
Dear customer, EPS offer LIFETIME WARRANTY with 24/7 customer support. Contact company directly for any technical questions , company will assist very quick. For defective toner, company usually replace it asap. Info is on the box. Phone # 1-800-827-3680.
573995
I have not had any issues with the toner. I have not replaced my yellow cartridge yet. Clean copies with all the other colors. I would get it replaced.
573996
Dear customer,EPS offer LIFETIME WARRANTY with 24/7 customer support. Contact company directly for any technical questions , company will assist very quick. For defective toner, company usually replace it asap. Info is on the box. Phone # 1-800-827-3680.
573997
It might be. My toners all worked perfectly. I would contact the seller and see if you can get a replacement for the yellow cartridge only.
573998
Hi Ermer, We have lifetime warranty. Just contact us , we will replace it for you.
573999
I have never experienced this problem and suggest you contact the seller. These cartridges have always proven very good and reliable for me as I am a repeat user.
2109002
Are they the toners that go with the printer. Are they the name brand toners? Sometimes if you don't use the correct toner it will compromise the printer. Other than that I really don't know what else it could be. Try calling the printer company,
285970
i've refilled mine. so far it seems to be okay. just make sure you've got the toner AND the replacement chip.
449822
Check the expiration date to be sure it is okay. I have gotten some that were old. Mostly it is probably your print head. I have found that many times they cannot be fixed by realigning or cleaning but have to be replaced. Sorry but it is usually cheaper to get a new printer.
2008953
Yes I have been having the same problem with several of the yellow cartridges. Won't work there dry. Won't know about other until I need to use them :(
905920
after a while they do run out of toner. I will take the cartridge out and shake it to get a few more copies from it.
1994618
Sorry I can not be of more assistance but I agree with the other respondents. I personally had no problems with the strip that releases the toner. If yu are talking about some other strip please let us know.
1153001
If you print something that's yellow, does it print okay? One of the most amazing things I've learned recently is that the microchips on the cartridges that send the information to the printer when the ink is low, doesn't actually read when the ink is low. Instead the chips are manufactured to a preset number of prints, so even if you've not used the yellow it says you have. I bought a microchip resetter from amazon a couple of months ago that is going to save us a fortune in ink. Now I reset the chips and watch my printouts myself to determine when the cartridges need replaced. Here's the link: http://www.amazon.com/gp/product/B002RFQCS0/ref=oh_details_o08_s00_i00?ie=UTF8&psc=1 I hope that helps.
666823
After installing this toner cartridge, the error message cleared on my printer. I have been using my printer with this new toner cartridge for the last year and not had any problems.
1352058
You should take paper sticking side of toner off or cut it first. I fixed same problem by doing this.
466167
Hey Liz, According to another commentor you are supposed to print a black/yellow page everyday and a full color once a week. Because I didn't do this then that could be why both of my printheads quit on me. Ooookay, Dave.
2268733
I've been buying OEM toner so can't help you on this one. The printer does not use a lot of toner, tho.
672920
the drum needs replacement just like the toner. the only thing is that the toner runs out faster than the drum. i said the same when my printer started asking me to change it soon.. i ignored it and thats when i started seeing lines and the papers not printing correctly. so give it time before you start to see the lines and fading.. there like your car tires. dont last for ever..lol.. hope this helped..
359896
Did you calibrate your printer with this new toner cartridge? If you did that and still experience problems, you may have received a defective product. I would suggest contacting the seller for an exchange or refund.
96217
I wonder the same thing too, I bought the printer for the same reason and am having the same problem, I just bought a tri pack Feb 21 and with almost no color printing it claims to be empty 4 months later. I've heard the printer priming itself from time to time especially when the computer wakes up from sleeping. I gues from now on i'll keep it off until im ready to print
299595
Sorry, I cannot answer to your problem, but want to add that I cannot get yellow on my printed papers, and from the day it came it has been this way. Our HP printer has been wonderful all these years until the ink cartridges were no longer. Does anyone have any suggestion?
994025
I had the same problem. In my case, it wasn't the cartridge. I eventually purchased another printer.