I pressed the "spin" button 3 seconds and unit won't turn on....any suggestions? It only works as an expensive ice bucket for me!
599435
I had the same issue had to return mine. I reordered another The new one only worked a few times and stopped working altogether. I honestly would return it and not get another. Awfully expensive for getting one that does work to only last a few times before breaking down.
599436
I'm having the same problem. It's a shame because it's such a brilliant idea.
1755525
Theoretically. I say that because the unit I got was completely non-functional, so it wouldn't spin anything. Seemed like very poor quality control, and I opted not to waste my time on trying another one.
1948505
I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best of luck I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best... » Read More I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best of luck « Show Less
1759500
If it does not turn on it could be an electrical connection problem. Make sure you have juice in the outlet (plug in a table lamp or a hairdryer that you know works). Then make sure that the connector is sitting all the way in the unit.Also keep in mind that it takes 15-20 seconds for the unit to start spinning from the time you put the bottles in
959347
Sorry, but mine broke right away. I was able to use it for a little while and then it wouldn't turn on. I do not recommend this machine...AT ALL!
502491
Try unplugging it for a couple of hours. Mine never froze just stopped working, I think there is an internal reset. Hopefully this will help you.
889222
I had the same problem and got mine working again yesterday after I tried an idea I found in an internet search. I unplugged the unit and cleaned the top of the unit with glass cleaner. Wait for it to completely dry and then plug it back in and give it a try.
438294
I had the same problem! Hold the center ring, in between the pump and base, then spin the pump.
243071
Mine ,which is just over a year old and having problems for 6 months finally crapped out. It won't even turn on! I am REALLY struggling with having to send it back on MY dime ($25) PLUS send another $10 for them to send me a new one!! What did I do to deserve to have to pay for their crappy machine??? Hoping the store (Kohls) will even-exchange it for me.Update...I walked into Kohls with the machine...in the original box.....explained it was still under warranty. I walked out with a brand new machine...no questions asked! YES! And I didn't pay Cuisenart a dime!
403727
with the machine on, but no cycle selected try pressing the spin button. On mine that sets up 14 mins of spin. You can then choose how hard to spin and hit start.
1201834
I have this problem with mine too. One button pops back up with a click. The button on the other side doesn't click back up so every time it bumps something while I'm spinning, it turns off. The other one stays on until it times out, and I could whack it into every surface around. I attempted to shave off a bit of the plastic around the button in case it was catching, but that hasn't helped.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
1585164
Did you make sure the surface is flat? If there is a slight angle, all the lights blinking and menu selection won't work. Check the instruction menu for errors(you should ask the seller for an English menu, which they will send a similar model's English menu, b/c this one does not have). Also if the water bottle is not install correctly, the machine won't respond either.
655081
Update on my frap maker, came home today and it will not turn on. I get nothing.....I don't even know what to do at this point, it's not like I can go buy a different brand. Mine is 3 months old. Broken base twice and replaced and now this.
1195658
Mine did not make it through the winter... I am looking for a new one too. Who would have thought it would be so hard. The one I ordered did not work :( I will post back here if I find one that works (or to see if someone suggests one.
1888247
Used mine twice and the switch died on the third use. Tried holding in it using some pressure as the website suggested with no luck. Mr. Coffee is sending me a new one free of charge. Hopefully unit #2 doesn't have the same issue.
1128448
I had that problem, too. I was told to take battery out for an hour or more, and then put it back in. It still didn't work. I returned the scale.