We began to assemble it and realized that the holes had been drilled in the wrong places, but we have assembled the other half before. What do we do?
581842
The best thing you can do is disassemble the unit and talk to a customer service representative about returning the unit. Atlantic Element Media storage units aren't made with real wood and that is why they are so cheap. It's prefabricated wood, which will bow over time causing major stress on the "wood" joints. Take the refund and purchase model #705 DVD racks from www.cdracks.com! It may be a little more expensive, but you'll be happier in the long run. They use real wood and are pre-made. They have smaller DVD racks, but I recommend the #705, as I have a large collection and it stand 66 inches tall and holds 288 DVD's. The best thing you can do is disassemble the unit and talk to a customer service representative about returning the unit. Atlantic Element Media storage units aren't made with real wood and that is why they are so cheap. It's prefabricated wood, which will bow over time causing major stress on the "wood" joints. Take the refund and purchase model #705 DVD racks from www.cdracks.com! It may be a little more expensive, but you'll be happier in the long run. They use real wood and are pre-made. They have smaller DVD racks, but I recommend the #705, as I have a large collection and it... » Read More The best thing you can do is disassemble the unit and talk to a customer service representative about returning the unit. Atlantic Element Media storage units aren't made with real wood and that is why they are so cheap. It's prefabricated wood, which will bow over time causing major stress on the "wood" joints. Take the refund and purchase model #705 DVD racks from www.cdracks.com! It may be a little more expensive, but you'll be happier in the long run. They use real wood and are pre-made. They have smaller DVD racks, but I recommend the #705, as I have a large collection and it stand 66 inches tall and holds 288 DVD's. « Show Less
581843
I had the same problem ,use wood glue and drill New holes or return it .Low quality .I've bought these before with no such problems
581844
If in fact the holes are drilled in the wrong places, I would return it. But they might not be. Make sure.
1049010
No ma'am. I accidentally made the same mistake. I had to fabricate some steel flat 4" bars to bolt it in the middle. They aren't long enough.
737790
Just drill new holes or expand the existing ones. I had a similar problem. It takes about two minutes with a drill and proper bit. Save yourself the money. Good luck. This was a good quality product if you decide to buy it. Mine is mounted in a way I cannot measure, sorry.
374150
Our went together quite easily.Make sure the threads line up and do not force it.If the problem persists I am sure the company service department will have you fixed up in no time.
1081377
Sorry, I had to send mine back because the parts were not correct and the holes would not line up. Good luck.
852141
I think you better check the connection between the lower section and the upper. It may not be assembled correctly. Possibly its broken....
461784
This happened to us. A friend gave us everything but the screws. I paid the manufacturer $25 for a new bag of screws. You need to give them the manufacturing date though, which is on the frame somewhere.
1739119
It came drilled wrong and couldn't be put together. It also was very flimsy and believe it or not I was getting it for the same reason but after seeing it I chose something else
1266266
i have not this problem, the door instructions were very confusing and actually had to redo what we thought was right. Maybe look into how it was assembled.
1386306
I'm pretty sure that we had pre-drilled holes. Make sure the pieces are in order, if they are you may have gotten a faulty set. I love the table though.
74763
We ended up having to pay a handyman to put this together, even with the instructions! I have the instruction files they sent me but I don't seem to be able to attach them here &#128563;
1849545
I don't know for sure but I think I had to drill the holes myself. I don't remember it being a big deal.
326916
I had only one problem. The last section I had put together, I had only to reverse it. Otherwise the instructions were OK.. I am 70 years old. Don't give up. If every part islabeled properly, it should go together fine. Larry
746918
i'm sorry but I have no idea how to fix this problem. I gave this as a gift to my grandson and had no part of the assembly.
89354
Oh, geeze. I feel your pain. Ours had all the hardware but there were places where notches should have been drilled, but were inverted. It took 4 adults 6 hours to assemble ours. Had it not been for a full working wood shop in our garage we wouldn't have ever gotten the thing together. Be glad you didn't wait until Christmas Eve like we did. My thoughts are with you, best of luck.
1688233
We did too. The instructions are wrong. Remove the bottom plate and turn it 180 degrees.
18128
No, there were no holes. We just screwed them it which makes it a much tighter fit.