The Big Boss I recvd sounds like it has a loose part inside..should I go ahead &amp; start it up...also, is there a warranty? Or should I just return it?
596549
Hi Bonnie The motor should not have a loose sound. I would send back for a replacement. The blender is awesome I think you'll love it.
2205278
Sounds like yours might have been defective. Mine was intact. I'd call them up and get a new one sent and return that one.
2084945
I don't have a problem with the vacuum canister's motor, but something seems to be wrong with the powerhead. It has a deafening roar. I will be taking it in for repair.
1942964
Did you purchased it from Amazon? Go to "Your Account" then go to "Your Orders" find the invoice of the purchase and print it. Then you contact Monster directly and they will provide you with instructions on returning it. If you bought it elsewhere take it back to where you bought it with receipt and ask for a replacement. lol I remember the sales pitch at Guitar Center selling me one stating that I could simply walk in anytime and proceed to cut the end off in front of a salesperson and trade up for a new one. Nowadays they no longer carry this cord. Care to guess why? Rock on!
449070
Sorry to hear that. It sounds like a defect. I haven't had any problem with mine. I think I've had it over a year now. Good luck.
1659182
I have played the unit for a good two hours with the battery. I almost always have it plugged in when I view it. I would see about returning the battery, or getting a new unit. Thats what I like about Amazon, I have never had a problem with a return or replacement.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
33509
I'd had no problem with mine so don't know how to fix it. When you say 'new',how new is that? If it's still under warranty, go that route. Someone mentioned cleaning it and I think this is important. I do it every Sat. morning without fail.
1588496
Sounds like it's a dud. I have a lot of these and, fortunately, have never had a problem. I'd contact the seller and ask them to send a replacement. Good luck.
560251
There's nothing defective about your unit check the second comment for contacts. I own several of these and the internal component isnt lined up correctly. Best of Luck. Stick with it. The reward is worth the trouble.
884571
Your best bet would be not to waste your time trying to repair it; replace it. I had nothing but trouble with this unit. Samsung and I sent it back and forth about a half dozen times, in and out of warranty. They always claimed it was fixed; it wasn't. The fan finally conked out on it and capacitors exploded, arced, and flamed. We're lucky the thing didn't start a major fire. Do yourself a huge favor and junk it.
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
243071
Mine ,which is just over a year old and having problems for 6 months finally crapped out. It won't even turn on! I am REALLY struggling with having to send it back on MY dime ($25) PLUS send another $10 for them to send me a new one!! What did I do to deserve to have to pay for their crappy machine??? Hoping the store (Kohls) will even-exchange it for me.Update...I walked into Kohls with the machine...in the original box.....explained it was still under warranty. I walked out with a brand new machine...no questions asked! YES! And I didn't pay Cuisenart a dime!
1602305
I hope you bought it from a place where you can return it without extra cost to you... because the alternative is to pack it up and ship it to manufacture for fixing... You pay the shipping cost both way... Lousy Company Guarantee policy...
1399888
Sounds like something got messed up during transport. I would have it sent back and get a new one.
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.
1296506
I think there is something internally wrong with it. Return it and get a new one.best wishes