one of the wheels came broken. how do I go about getting a replacement?
585173
Call Amazon.com Customer Service. Someone should be able to help you with that.
2172235
fortunately I have not had the need to replace any wheels, but I would suggest contacting the manufacturer.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
92010
No....I tried reaching out to the company fora replacement wheel and only got a Voicemail saying that the party I was trying to reach (customer service) was unavailable and to leave a message which I did several times but they never got back to me.
2232522
When I received ours, one wheel was broken and in pieces in the box. It must have happened during shipping. The response I got was that I had to return the ottoman and get a replacement because Amazon cannot get parts. Thank goodness we hadn't yet thrown away the box. Maybe you can contact the manufacturer....
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
523706
You can go on U tube and find ways to fix the one you have .I took mine to a bike shop but because of the liability the three shops I went to none would take it apart and replace the freewheel.Again ,if you go on line you will find a shop that may help you .
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
2103169
Hi, just go to microkickboard.com. They sell the replacement parts for their scooters. We had to replace a wheel this past spring. The new wheel arrived quickly and was very reasonably priced! Merry Christmas!
970674
whether or not you get one with the problem wheels depends on manufacture date. if it's new stock, it will be fixed. if it's slightly older inventory, you might get the defective wheels. if you happen to get the latter, just contact Uppa and they'll send you a set of replacement wheels. customer service was quite good and prompt about supplying the replacements.
1574322
Dear Corey,It does not come assembled. Assuming you can find wheels that will fit, Im sure they can be replaced.
1387604
I am trying also to replace them and I got a e-mail back from a local bike shop that they might have the replacement. I am taking one of the wheels in to see if they have a match. I have lots of miles on the wheels.
439850
I'd try a local full service hardware store. They are the type wheels used on modern baby strollers, so you may find some second hand form a discarded one. My guess is new replacement wheels will cost you more then 1/2 the price of a new cart. When the wheels on my cart play out I plan on replaceing them with small lawn mower wheels, but this will involve installing a new axle rod.
1274566
We had the same problem and realized that something had broken and was missing so they replaced it at no cost. Just go to the Amazon seller and contact them for replacement.
1619955
same thing happened to me. i called lorell the maker of the file cabinet & they have a replacement part for the wheel.
1151524
You have to go through amazon. The company will not give you the time of day. I had broken wheels & they shrugged me off. But amazon took care of it