there is light leaking in my monitor's bottom left corner. who should I contact? Amazon or Dell?
607473
You should contact Amazon. Dell didn't sell the product they manufactured it in this case.
607474
If it was bought new you should have a warranty through Dell I would probably go through them. Usually in a case like this in my experience if you contact Amazon they tell you to contact the manufacturer anyways. Hope this helps. :)
607475
This is Amazon statement: Product Alert: IPS (In-Plane-Switching) is a new technology for LCD displays that offers users wider viewing angles and bolder colors by allowing more light to pass through the panel. As a result, IPS panels can exhibit a slight glow around the edges and corners (also known as light bleed), which is entirely normal.
607476
You will want to check what warranty if any is included with the monitor. If there is one, they are always honored through the manufacturer of said product, which in this case would be Dell.
963630
Suggestion... Don't buy a dell, had mine for maybe a week, and it went tit's up on me. Could not use it any more. Another suggestion, go hp your better off!
358609
I am responding to you on the one i bought . I'ts bright never had any problem with this monitor. my guess you have a defective one. sorry.
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1757221
This monitor is a lemon. The parts to repair it cost more than a new one. Check out the Dell 25 or 27 inch monitors (you'll need the soundbar attachment).
1769418
Through Dell there is a extended warranty. Don't know through Amazon though.
689201
I have some backlight bleeding on the bottom right. It's not too bad, but definitely noticeable when the screen is displaying black. I have not tried to fix it myself yet.
1965866
Besides checking to see what the timing is on your computer power saver mode to see if it is putting the monitor to sleep, i would contact ASUS directly to see if they can repair or replace it.
1594537
Ivan had a legitimate question Cliff with a sarcastic answer from you. My monitor has the same problem and is worthless at this point. If we figure it out I will fairly rate this product. Our security system is a high test system and not from the big box stores.
827042
http://support.dell.com/ Put in your Service or Express service code and if you have a valid warranty you can call and have it repaired.
1610193
Your the only one worried about a warranty. It's too cheap to waste time worrying. Pocket change. If you want quality don't buy cheap. Buy the expensive Dell adapter if your this concerned. Mine has been working well and will out live the warranty window.
387923
Have you checked the outlet it's plugged into to see if it's hot? If you experienced a power surge when the outage occurred it may have fried the power supply. (We had this happen to several devices plugged into a surge suppressor when we had a lightning strike.) If you've only had this monitor for a short time (less than the 1 yr warranty coverage) you might contact Dell for guidance. Other than that, I can only suggest you have a tech look at it to determine cause and possible repair.
627248
Image for my current VG27AH ASUS monitoir with corners lightbleed in dark room with monitor brightness turned up, 3-4 feet away: http://imgur.com/PQC6NC6 Black screen for test is simply a black image or plain black screen video in youtube viewed at full screen
517535
It could be the ballast board or a capacitor issue. If capacitor looks bloated, replace. Might be a good idea to take it to TV or computer type shop for quote as you already spent half the cost of a new projector, on the replacement bulb. If it costs more than $200 to fix, I'd buy a new one and get the longest warranty you can. I have had my Acer for over a year now and no issues whatsoever.
220403
That is a good question. I got the amazon warranty. But I cannot be sure about a warranty from Dell.
783847
I just ordered this model a few weeks ago as a second monitor to for my existing one, same model, and I noticed a yellowish tint. Didn't know this was an existing known issue. Am not at home so I can't look up the manufacturer date. What areas shold I take?
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.