My 12888 is not working, battery new, battery clasps ok, hands tight, What could be malfunctioning?
602655
Check whether the motor responds (i.e., is there any movement) when connected directly to an electricity source (with no hands etc. attached to it). If not then return it to the vendor as a faulty item.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1539143
We had the same problem with the Jot. Likely the built in battery, possibly the switch. I contacted the manufacturer thru their website and the y sent a new one.
2136716
I am also having the same problem, The battery I bought is also not charging.
1322253
My battery's have lasted well over a year and are still ok. Possibly the battery contacts inside has been bent. You can fix it if you open it up.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
2097470
Try a new battery. Mine has worked fine. Be sure camera is set on remote connection so the remote and camera "see" each other.
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1772118
Well if the batteries are fresh, and installed correctly (correct polarity), the problem must be the unit itself. The unit's microprocessor might have a problem.
1779010
Not knowing what model you have, go to this link for more information.http://www.neatorobotics.com/support/articles/error-please-press-okay-to-restart-battery-issue-0002-0008-0009/Hope this solves the problem.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
18813
Sounds like possibly a faulty battery. Have you tried sticking a straight ion into the little reset hole? Sometimes that works. Also, did you charge it for the recommended time before the first use?
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
538013
I'm sorry, I don't know for sure :( I'm sure you tried to replace the battery? I would just try contacting them and see what they might offer to do. Sorry I'm not much help. Good Luck !
1336156
clean the battery contacts. make sure you tighten it firmly but don't over-torque it. Don't use a tool to tighten it. If that doesn't resolve it, contact the manufacturer. you may have a defective unit.
1109932
Start with calling the manufacture and see if they can send you a new battery and a new adaptor. If neither of those work, then exchange it for a new set.