Th strangest thing happens, when I replace the inside back cover the lock does not work. When I take it off it does. Any idea what's happening?
578239
or perhaps the wires are getting pinched on reassembly? or a small break in the wire such that when you make it fit back into the casing it bends it the "wrong" way. just a thought
1971683
Mine just arrived and the keys were absolutely locked inside the box. The latch rests up against a piece of sheet metal to hold it shut. I applied the universal solution to every situation: Force. Pulled it apart; the metal inside barely deflected; I bent it back. Still, how the heck could this happen?
422650
I'm reading my Owners Manuel....it says, you're best bet is to Order a New Replacement Key. Of course you'll need : Proof of Ownership (Sales Receipt), Model #, Serial #, Lock#. Good luck!
1510231
Hi. sounds like it. The washer will not function if the lock is not working. Really not a hard job at all, took me about an hour, which is mostly taking the back cover and top off! Sounds like this will do the trick, and an easy job. Hope this helps.
104390
Mine is as shone. But I only had it a few weeks before the lock stopped working properly.
1634033
Mine is doing the same thing but it's under warrenty and I have sent it back twice now to be fixed , I got it back this past Friday and it still doesn't work they said they replaced the top housing where the flappers open and shut on top they allow it to go forward and reverse. This must be a big problem ugh
25475
I never had this problem. I had a problem where it would not lock, but I called Amazon and they replaced it immediately.
156151
just press a bit harder on the lock. if that doesn't work than its a defect.
720227
The back cover is on very tight. You might have to use a very thin knife or your finger nail to get the back cover off. Be very careful doing it and putting it back on. I had the same problem until I discovered how to do it.
1823938
Hello, I haven't experienced this issue, the only time the door relocks is when I close the door. It sounds like you may have a defective door lock.
1982631
Well it might be the SD-Lock. To test it, take out the sd unlock the little slider and try to put it back.Then take it out again to check if the SD-Lock is "Locked" (opposed to when you inserted.).With mine i just glued the lock so it does not turn back. (Literally glued)
2095416
Open the back and remove and replace. Be sure to replace the same way as the one removed.
146078
I was told by mechanic that the numbers on the back of the key fob must match the numbers on the original key fob or it most likely WILL NOT work. That being said, I removed the guts from the new one, put the guts from the original one inside the new case and it has worked extremely well. Hope that helps...
1870373
I only have one key left and the piece covering the lock button is missing so the chip is exposed, it constantly opens and locks when I hit the button. It looks like I can order a replacement cover for that key, and I want to order an extra key because my other set of keys was stolen. Am I an the right track?
94870
I had this problem in the beginning when i first got mine. All of the parts twist and the black thing inside... sorry i don't know what it is called but that could be a little difficult to get out it took me a little bit the first couple of times. Try twisting until it fully comes off. I think you twist to the right to get the parts off and to the left to lock them but not 100%.
609495
I had the same problem. It has to do with the lid being secure and the latches in the proper position. Try taking the lid off and putting it back on then secure the latches as close to the front of the unit as possible. Takes a few times to get the hang of how to secure the latches. Cheers, Jeff.
1380397
I had that problem only 1 time, but I blamed it on the freezing temps that maybe the lock was frozen. Make sure you try to push the key in and down slightly and try to turn it. I found one time that the cable wasnt fully locked in the place and it wouldnt let me remove key unless I wiggled it around a little bit.