having an issue getting the sink to sit tight on the counter top. it is snug, but can be moved. is this normal or should I keep tightening?
570975
I have the same issue. I think it is some flaw in the design of the way the bowl and drain connect through the counter top. I have tried several ways to correct the problem, but no luck.
570976
Mine is sitting on a quartz countertop and it moves slightly if you nudge it with purpose. It does not leak, so it does not bother me.
570977
I treat mine with some delicacy (not too roughly) but it does sit pretty solidly on my vanity. I think you could tighten a bit more.
570978
Did you use the metal washer on the bottom of the sink that sits on the countertop...i have clear caulk on the bottom of of the sink between the washer and the sink so it doesn't move....
570979
Its almost impossible to get it so tight that it won't move at all but you can get it snug enough where it won't move just by bumping it
570980
Ive using mine for about a year. It can be rotated and moves if you turn it. As long as it doesn't leak , I'm ok.
570981
Mine fits very tight and doesn't move at all, so it sounds like yours could get tighter.
113799
I did not have a problem with the supply lines, my problem was with the drain pipe coming out of the wall and lining up with the drain on the sink. Our pedestal went right to the corner and because of the size of the counter it did not line up . I fixed that by getting a flexible drain pipe coming down from the bowl and was able to move it over to line up with the drain pipe. Also it was hard to work on the connections because I could not get a good view of the back since it was up against the wall and it was a tight spot. It should have been a twenty minute job that took a lot longer.
1817865
Thank you for your inquiry.Please check to make sure your plumber attached the round weight on the hose under the sink? It comes with the faucet. This could be the issue.Kind Regards,
1423170
slight inward curve at the bottom of the sink does not create a quality issue. I'm sure this is done for aesthetics. a clear sealer between the countertop and sink can be used if you choose
456175
I'm sorry I don't know what that means for sure! We have quartz counter tops which sit on top of the stainless steel sink and this sits on that just fine. We don't have a lot of room between our bar height counter and the faucets but this is narrow and doesn't take much room. We've only been in our house a month and even though the ends do move easily, I have not knocked mine off once.
1694071
Mine has been right on. Don't forget to rest the counter each time. Only problem I had was a paper clip that I had to remove. LoL.
1349968
I do still love this sink, its beautiful. BUT I will say that I do have some chips/scratches on both front corners. They're small and hard to see but they're there which is frustrating. Could've been the way the sink was installed or how the countertop was laid over it. We have quartz counters so they're quite heavy. It also seems to stain pretty easily - if I have a pot or pan in the sink for a day or two I find I'm scrubbing extra hard to remove any ring it left. In hindsight - as much as I love the sink and this type of sinks - I'd probably not go with an apron front sink, and stick with an undermount stainless steel or granite sink! Good luck. I am sure you'll be happy with either choice!
567862
If the problem is what I'm thinking it is than I had a similar issue at first too. I had to really press the top vessel down hard into the collection vessel and wiggle it a little bit to make it fit more snug
711584
Hmmm...Mine seemed good they way it came. I am having trouble getting it to stay put on the counter, that's my only complaint!
1979286
Make sure you do a lay out of the hole and circumference of the sink first tha will determine where the faucet will be position, I am a granite guy I've done this numerous times, lay out is the trick.
700710
It took me a while to figure that out because you have to push it in to lock it and pull it out to unlock it The reason it took a bit was I thought I had it in place but didn't. I had to rock it back and forth slightly while pushing in before I found the correct position to lock it by pushing in. In regard to the tension knob, that took a little effort because it wouldn't allow me to adjust it either at first because it was tight by default from the factory. Because it's plastic, it's going to move if enough pressure is applied. Why it's so tight from the factory I can only guess is because it's assembled by machine. Until you can get it to rock, you may not be able to lock it in place.
1150384
Mine is snug (it has to be so it won't leak when measuring liquids), but it slides smoothly and disassembles easily. Note that the guide knobs ride in helical tracks, so the sliding motion is a twisting one instead of straight up and down.
1834614
I used the nut on the threaded stem to secure to sink. The stem was not long enough to reach through my standard over the top mount sink, so I had to notch my granite little wider than od of the nut.
945618
Securing it to the sink at the desired level would be the challenge. If you are willing to try and take one apart, you might be able to slim the form factor down to something that would secure to the side of the sink more reliably.
1438999
Mine was installed well but twice we had the plumber return to tighten it, each time after a month of use. The pressure is probably commercial-strength versus residential, so it periodically comes loose at the base. My husband is not a fan and wants to replace it with something very basic.
531271
I have developed the same problem ! Instead of pushing it in directly, try sliding it in from the bottom of the position.I can get it to stay like that, but it doesn't go in all the way. Still, it stays in place although not perfectly.If i find another solution, i will let you know.
868058
Mine was a bit snug, but with a bit of pressure it was still able to close it. You can also try flipping it over. Look at the little weld points and see if any of them are sticking up, if so. use a metal file on it or just return for new one.