I am so frustrated with this product!!! I've tried and tried & all I get is pieces of paper. does anyone know how to explain this product to me?
315625
I wish I could help you but it works normal for me. I made homemade chili yesterday & it opened the tomato sauce, paste & died tomatoes fine. I did have a little trouble maneuvering to open large can of light kidney beans but I had the same problem with my other normal size opener.
587629
I think they terminated every product tester they had employed. Mine does not work, either.
587630
It's a piece of junk -I had a black & Decker that lasted for years and could open any size can this one is horrible can't even open the smallest can-I wasted my money and threw in the garbage where it belonged!
587631
So funnnnnny,Mine did the same,I had to turn the can hard manually to get it to open can because it was jammed with paper on can...Its JUNK...Just bought a new one with 5 stars,guess you get what you pay for!!
587632
you have to move the can around so it catches on the opener i had trouble for a long time finally tossed it and bought another one can be very frustrating
587633
I had the same problem. It shredded the paper around the can into whatever I was opening, that is when it actually opened a can. Amazon was good enough to replace it and I ended up ordering a Hamilton Beach which works exactly as it is suppose to. They should really take the Proctor Silex 75217F off the market. It doesn't work!!
587634
I had the same problem. Even after getting it to work I could rarely get it to work again without a ton of frustration. I returned it to Amazon a week after getting it and bought a different model that works
587635
I get the same thing with mine as well... The worst purchase I could have ever made.
1502121
My instructions were on a single sheet of paper stuck inside the box. I almost missed them too. If you cannot find yours, I will see if the instructions still exist at our office and I will email them to you.
924284
I have the exact same problem and have yet to find a solution....and of course it started acting up the second I tossed the box and receipt. (I purchased from Best Buy so Im stuck with it)
796015
When I bought this product for me and my friends of several months I asked Video to .. And The seller doesn't respond..! can u believe this suffering ..! ,, I hope to get a Video to Help everyone There Many people need of this video
1572856
Frustrating I know... Third party purchases is always frustrating. This is why I buy only from direct Amazon. Lessons learned!!! Google the product and you may find it cheaper elsewhere and a quicker ship date.
1658734
I would love to help you but I am not able to. I just kept trying different ways to assemble it and finally it came together. Why the company didn't either include directions or print them on the carton is beyond me.Sorry (I hate to admit it, but I am also an engineer)!
118632
Hi, Kirsten. What difficulty are you having placing your order? Your question was forwarded to me, but because you are not ordering through our system, I need to clarify what you are asking before I can help.MicahSuppor@draxe.com
1775702
Yes, I also had trouble with this product! And I am stuck with an unused canister also. I will not purchase this again and I would advise anyone considering it to just pass it up. I feel it is a very inferior product. Like you, after fussing with it I got the first canister connected and it worked fine, but I will not buy anymore! I would suggest to anyone trying to train a cat to go with the scatmats... they are pricey, but they do work. I bought just one and keep moving it around. Hope this helps!
476096
I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry
1524315
I thought I was loosing my mind, the new stuff is horrible!! Did anyone find out if the old formula is still available?
737273
I've had this problem, too, and the only thing that works is to use an edge like the blunt end of a metal nail file or something similar to scrape it off. Or you can wet the item and see if the paper dissolves.
203745
Greg, that sounds like the problem we had. Something may have fallen into your paper feeder. I unplugged ours and gently shook it back and forth. It dislodged what was in it. Now it works great! Good luck!
2071208
Maybe a nice thik construction paper works best. I didn't get special paper or anything just thick construction paper
1252072
I have the same problem on mine , I cant get it too work feel like I have been ripped off , let me know if you get it too work .
1658737
I would love to help you but I am not able to. I just kept trying different ways to assemble it and finally it came together. Why the company didn't either include directions or print them on the carton is beyond me. Sorry (I hate to admit it, but I am also an engineer)!
1687886
What is the problem exactly.Put paper in it first. Then print something, put legal size paper in it and print a legal size paper. Try that first. Mine just worked
172017
It comes in two parts. Mix the two in equal parts and apply. It comes out crystal clear. You do have to apply a solution to paper products before applying the product over paper.