It arrived without the instruction guide cd. please send that asap. thanks.
605755
please give me your name and / or order number. the question did not populate with this info or a name other than "CC"
605756
Hi, we need your name to send it to or follow this instructions from below. tks, gtshttp://media01.isagenix.com/email/isadiary/pdfs/systemguide_9day.pdf
605757
Yes and without the shaker that the website would have sent as well as the tape measure and the other snack
605758
Hi, we need your name to send it to or follow this instructions from below. tks, gts http://media01.isagenix.com/email/isadiary/pdfs/systemguide_9day.pdf
605759
i apologize for the error. I will ship it ASAP, with additional samples for the error and my delay in responding. I was on a vacation.
605760
Those were included with mine but I gave mine away and can't remember exactly what the instructions were. I just know that after the first day on the shakes I gave it up. The taste of the shakes, the juice and the wafers was terrible. I could not use it. I used Visalia which tastes great but this was no where near.
1516523
Sorry, I'm in the middle of moving and am unable to get to my instruction manual. I hope someone else is able to help you.
1580467
Mine came with an instruction pamphlet. If there wasn't one in the packaging, I'm sure the company would provide it to you via email.
1660455
I see you have already been directed to a link for the manual. If for some reason that doesn't work let me know and I can scan my manual and send you a copy. Lee
782197
Can you give me the order ID or your email for me to send the instructions to you?
2039824
The package of my order did not enclosed any installation disc. We really hope the seller would provide a installation disc.
1556615
they sent me a CD but it never worked. i would avoid this product altogether.
460097
Mine did not come with a CD. It has a plastic card with the activation key and instructions about where and how to download your product.
1397484
If I still had it I would send it to you, otherwise I would contact Amazon or eHome Products- there's a link.
2060680
Nevermind, I just found the replacement install cd. There are other games for this on the website too.
1056433
Mine also came with a CD and instructions, but I downloaded the drivers online instead of using the CD and got it started without the instructions. Your computer should detect the device when you plug it in and either begin searching automatically for the drivers or allow you to launch a search. If you are plugging it into the USB and the computer isn't detecting it -- or if you go to computer / devices and don't see it there -- then perhaps try another USB port or there may be a problem with the device. That may not be much help, but good luck!
1996213
I received an email with the directions, have you checked your email? I agree though it is VERY annoying that the directions arent in the package.
173650
I am not tech savvy at all. I cant get this system going and the cd wasnt included. I want to set up is there a place it will walk me through the steps?
1996228
www.youtube.com/watch?v=rzq9pd3iUTA Also, I found the manual on-line. If you can send me an email address, I can attach the pdf file. My email is blb1155@hotmail.com. So sad to see a customer may have thrown the item away in frustration of missing directions. It is a wonderful tool.
973756
The one I received did not come with the manual or the cd. I tried to get it to work and it did not. I threw it in the garbage. Waste of money.
1309942
I had a cd with outdated software and a product key wasn't required. Normally a product key is located on the sleeve of the cd that was provided by the seller. You might have to email them. Good Luck
1702090
I am sorry to inform you that my experience is not a good one. The player did not acknowledge there was a CD in it and I returned it for a refund since that was the reason for the purchase. To add insult to injury the customer service line is not assessible in the States.