Is Amazon still selling the unit with the defective charger? I thought I ordered the color one but received the white one instead.
582361
Didn't know they had a color one. But when mine stopped charging, they sent me a brand new one. Very good customer service.
2269874
I don't know if what you received or want to order is new or not. Chargers, however, in my opinion do not exhibit failure modes associated with 'old' or 'new'. I took a charger like this to Europe and plugged it, with an adaptor, into the local mains -- 240VAC 50Hz with no issues. This would be a more strenuous test than 'old' or 'new'.
313009
I agree with the previous response. I contacted the company on a separate issue and they responded quickly with a followup concerning my issue. There should be no problem in getting a replacement charger.
1856265
I'm sorry to hear you received the wrong charger! According to their details this seller aligns with Amazon's return policy. You can read more abput our policy here:
1534790
They fixed it for me. I wasn't going to even deal with it because having the extra batteries was a plus, but after posting a negative review they contacted me and ultimately ended up sending the correct charger without requesting the old one back. I was fairly impressed. Hope that helps.
1520749
Same thing happened to me. It's a piece of junk. Request a refund from Amazon. They will refund your money without you even having to send the charger back.
482406
Heya. Yeah, I had one of these too. Somewhere on the unit, there's a small square/rectangular slot. that's the charging port. It should have come with a charging cord. It's been a while since mine was stolen though and I could be wrong. It may use micro USB to charge instead. if you want a new one, serch for one on 'The Wirecutter'.
1732514
Dear Nick, please beware that one of the seller is only selling the charger and listed it for $40 in USED section. He violated Amazon listing policy by not listing not against the detail page. Please report him.
2036207
the one I have is white with a white charger stand, model fsfrsh0059-000 which I have had for about 8 yrs. It too has a hole in the bottom into which you can plug a cord. So if you can find just a charger stand that should work. I see no difference between one that came with a charger stand and one that just came with a cord besides the price. Mine just sits on the counter, with the charger plugged in so it is always ready and I use it a lot.
2271960
The one I got was white. If the model number is the same, it probably doesn't matter which color it is. When we read all the reviews, people where happiest with this model, and we have been happy with it as well. I'd be happy to answer any other questions about it, if needed.
1132226
if the plug got pulled off the usb charger it self! yes you can get a replacement! but if the white plug got pulled off the body or pc board of the sky walker you are going to hunt around for a replacement!go on the internet and look around! i am shure you can find one!plus you need to know how to solder!
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
354084
What? i am not sure why you are asking me this. i am an amazon customer not customer service. lol and btw im not sure what ^that^ charger thing even is...
351500
Greetings. Could you please help to contact us @ betterstuff.amazon@gmail.com and inform us your order details? So we can ship you a replacement charger.
405348
I had the exact same experience. Amazon sent me another (correct this time) and I returned the incorrectly packaged white one
483533
No you did not get the wrong charger. Mine charges just fine. I think possibly that the extra pins on the home charger are for the internet download when you plug the home charger into the computer.
1233206
My daughter's charger also broke after one month or less. I contacted the company through my amazon account and they apologized and shipped me a new one right away. I receiced it within maybe 5 days. If you contact them, they will probably do the same for you.