I just tried this for the first time - when I pump it, the liquid seeps out all over the place! I've tried untightening the pump and screwing it back in, tighter, looser, it doesn't matter. The product is spraying but also seeping out and dripping all over the place. What am I doing wrong?! P.S. Since my original post, Adonia proactively sent me another bottle. It works fine, so something simply happened to the pump with the first bottle, a fluke. Thank you C. Martinez/Adonia! I just tried this for the first time - when I pump it, the liquid seeps out all over the place! I've tried untightening the pump and screwing it back in, tighter, looser, it doesn't... » Read More I just tried this for the first time - when I pump it, the liquid seeps out all over the place! I've tried untightening the pump and screwing it back in, tighter, looser, it doesn't matter. The product is spraying but also seeping out and dripping all over the place. What am I doing wrong?! P.S. Since my original post, Adonia proactively sent me another bottle. It works fine, so something simply happened to the pump with the first bottle, a fluke. Thank you C. Martinez/Adonia! « Show Less
575136
You have a defective sprayer....I've bought three of these and never had a problem leaking....e-mail them..this is way too expensive to be loosing so much product
575137
Honestly I have no idea. That didn't happen to me. Make sure u follow the directions. It says spray on and rub in circular motion and wash your hands imeadiatly afterwards. If you don't rub in circular motion you will have runs. If you don't wash your hand imeadiatly afterwards, your hands will be orange for awhile and stink. I recently started using latex gloves and that works great. I don't have to wash my hands after applying.
575138
I don't remember if my bottle did that or not. I would call customer service and see if they can send you a replacement. However, I wasn't too happy with the results of this bronzer anyway. There are better options out there that are cheaper.
575139
Dear Sandy, It may be a defect with the pump itself. Considering the inconvenience, we will issue a free replacement for the bottle of Bronzing Glow. Please allow 7-10 business days for the replacement delivery(due to it's popularity the Bronzing Glow is currently out of stock, but shipping is scheduled to resume the week of June 24th).
1647351
same here- tried cleaning it, no luck- when I first turn it on a lot of mist comes out and then hardly any, then puffs, then nothingedit- just poured out a lot of the water out of the cup and it works beautifully again! I think it requires a lot less water in the cup than you might think...I misplaced the measuring cup that came with mine. Although if yours doesn't mist at all that's probably not the problem....edit again- it ran out of water before the cycle was done...so that doesn't seem right to me either
1609695
I had that happen too. You may not have attached the plug thing into the top of the water bottle far enough. If that happens, when you turn it over all the water gushes out. Not sure why. Try to push/twist the stopper thing in deeper into the top of the water bottle before turning it over. Hope it helps.
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.
1386262
I haven't refilled yet but I know in the instructions it is very specific about not turning the bottle upside down...I wonder if there is an air bubble in there or if something is clogged? Send it back to Amazon before the warranty is up...I have made the mistake on waiting on other products and I was out of luck.
134272
Mine leaks too! I used it once (so far) and the liquid stared to leak right on out. I just contacted the seller and am waiting to hear back. I don't know if the one piece jar is such a good idea. ugh
271238
You may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
2169331
I haven't had this problem. Have you tried tightening it to see if that helps? I remember at least one other reviewer had the same problem. Once he/she tightened it, it no longer leaked. Hope that helps
204992
Sounds like a question for Dr Drew...but I'll give it a go. Here's what I'd test....Put a bit of WATER in the container and assemble everything, then pump the handle just a FEW times. Then SLOWLY unscrew where the hose connects to the container, does air escape? If not, then either there's an issue with THAT seal, there's an issue with the pump:container seal, or there's an issue with the pump itself. If air does escape, then screw it back on and pump it once. Then unscrew the spray nozzle tip all the way and pull the trigger, does air/water escape? If so, then there was an issue with the nozzle being too tight. If not, then the tube or nozzle are likely clogged and then take an air car with the little included hose and open the trigger then spray the air into the tube to clean out the system, then from the nozzle side. Does this fix it?
205845
You are so right. The lack of water from the sprayer is one of the BIG problems, this product was a complete waste of money for me and I waited a few days to long to return it!!!! we all should be given a credit or a full refund. Maryann if at all possible return it ! Good Luck!
1386258
While refilling, you may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
1958175
It may be possible the nozzle has blockage or it may be the cap is not tightened correctly. It may also be a washer is missing, it's hard to see. I had a problem with the sprayer dripping when I wanted to drain the sprayer into the canister. The problem was I didn't relieve the pressure by removing the canister before squeezing the trigger. That was the only problem I had. I can't give you a more technical assessment, if you are like me, I tend to peruse the instructions, so did have to go back and read them carefully. I'm sure you've thought of most of these things but good luck. I liked It may be possible the nozzle has blockage or it may be the cap is not tightened correctly. It may also be a washer is missing, it's hard to see. I had a problem with the sprayer dripping when I wanted to drain the sprayer into the canister. The problem was I didn't relieve the pressure by removing the canister before squeezing the trigger. That was the only problem I had. I can't give you a more technical assessment, if you are like me, I tend to peruse the instructions, so did have to go back and read them carefully. I'm sure you've thought of most of these things but good luck. I liked
334403
Same thing happened to me. The bottle I received squirted a stream at first. So, I ran the the whole can under warm water for about a minute then I took off the tip and placed that I hot water for about a minute. Seemed to fix the problem and it finally sprayed as a mist.
1378576
I own this and tested today to see how many drops you need for this to work properly. It took 50 drops! The glass tubing that connects to the bottom of the container (the bottom of the upside down L shape) on the inside has a little hole in it. For this to work properly (you will see mist if working properly although you need to look closely to see the mist) you need to fill the oil over the hole until you see the oil suck up into it. If there isn't any oil in the bottom piece while it is running there isn't enough oil. This is quite a bit of oil to use although once it gets going it will last a while. I haven't tested how long until you need to add more oil. If you are using the same oil each time you only need to top it off but if you start with a new oil you are going to need 50 drops to get it going again.
1983097
Try unscrewing it and make sure it's not clogged, I've not had this problem, so I hope this works for you. My daughter loves this stuff.
1669661
The spray should come out with force. I would send it back for a replacement. Good luck!!!
1329931
I only find this problem when I don't pump enough so then I pump more and it's fine. Although through trial and error I did find a long spray works better than a bunch of little spurts. Hope this helps