I know that summer had a recall on some of their products a few months back. Do you know if this particular monitor was involved?
607270
They didn't really recall the MONITORS, but they wanted to add a warning label and clips to wind the extra cord around. The reason for the recall was that babies have been strangled by the cord that is between the monitor and the wall. Apparently these parents put the monitor IN the crib, or within reach of their child and there was enough cord to wrap around the baby's neck. There is/was nothing wrong with the actual monitors. To answer your question, THIS monitor that I received did have a warning label and it DOES come with the clips so to wrap the excess cord around. This recall is a heads up to all parents/caregivers/grandparents to make sure that the monitor isn't within reach of the child being monitored, and to make sure there isn't enough slack in the cord so that the baby could become entangled in it. Kudos to Summer for calling our attention to this issue. I hope this answers your question!!
44472
I'm sorry I don't have your answer. I bought this for a baby shower gift, and the recipient absolutely loved it. I'm sure a lot of people will be disappointed if there is such a recall.
852718
I like this monitor, however I had problems with the first one I ordered. I ordered a new one and at times the screen will display broken images. Almost like the Monitor has damage. Not sure how else to describe it to you. I have to turn it off and turn it back on to get it to work properly. As for the extra equipment, we never purchased anything other than what came with the monitor. Good luck! and Congratulations!!
513957
Contact the manufacturer about the warranty status, and request help to identify this problem. The display may be defective and have to be replaced
1883451
Hi, thanks for submitting your question. After a bit of research, I'm unable to find any information to support that this model has been recalled. When a product shows as "Currently Unavailable", it usually means that we are out of stock and have no information when or if we will receive more stock of the item. I hope this helps!
1949093
I contacted Amazon, but customer service didn't have any more info on this or the pull. They just apologized and gave me instructions about how to request a return/refund. Mine actually shipped and is due to arrive Monday. I have also contacted Asus to try and get more info, but I have yet to get a reply from them. I'm planning on checking the dates on the laptop when it arrives. If it was manufactured after the recall, I'm sure it's good. I'll continue to update as I know more.
2230770
Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return... » Read More Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. « Show Less
1222062
I have a Summer Best View monitor that is about 3 years old. I replaced the batteries when they died with Duracell Rechargeable NiMH batteries. They came in a pack of 4 and I found them in stock at Best Buy. I still have to recharge them every day but they work fine. Hope this helps.
1949091
I just talked to an Amazon rep.. they told me they pulled the recalls immediately and reassured me that they are only selling those with a new chip. I sure hope they are right. I am about to hit the buy button on a new Asus laptop.
902940
I know that Amazon carries a 30 day warranty, should it become defective in that time frame. Otherwise with ViewOne Tech. whom I got my screen through from Amazon ViewOne tech filled it. They are awesome, they will take care of you up to 6 months after you bought the screen, if it should die during that time. As long as it is not your fault that it malfunctioned. They are an incredible company to get product through, and they stand by there product. Pamela
1800400
I've had a similar issue. I'm not sure if it's important or not. If you look on the packaging you'll notice that there is NO way to contact the manufacturer.The only thing I can suggest is to call up a computer place and run that by them to see what they say, orr even call a place that sells electronic parts. If you do get a response, please let me know what they say.
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
358609
I am responding to you on the one i bought . I'ts bright never had any problem with this monitor. my guess you have a defective one. sorry.
640816
It was supposed to have a year-long warranty, which HP wriggled out of honouring one month after I had purchased it. The monitor went dead, so HP arranged to have it picked up by UPS and delivered to their service center. After another month of waiting after I sent it back to them, and still no word about the status of the problem, I called Hewlett Packard, at which time they informed me that the screen had been damaged, probably due to a drop, and that was not covered under the warranty. I would have to pay them hundreds of dollars to get it repaired. I opted not to give them any more of my money.
687675
I just spoke with an Avent representative and they told me that the display going bad is definitely not a battery issue. Battery issues involve the monitor going dead or starting to go dead. I called them with the same display problem (we've had our monitor for just over two years) and they're going to send me a replacement monitor (and we're sending our old one back). Hope that helps!
726864
I always had to buy another monitor and camera. But I called hte company and told them what was wrong with my monitor...bc I had gone through three in 2 years with the same problem (side buttons stopped working). and they replaced the monitor for free. I had to return the broken one
565678
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms. Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.