Does anyone have a suggestion on how to straighten the shaft of the stirrer? Ours is slight bend from the kids handling the device.
573543
This is going to sound like a lot of work but I am being serious if you want to straighten it. Get a very hard flat surface (like marble or steel) where you can roll the shaft around to see where the alignment is off. Then gently tap the shaft with something heavy but soft like a small rubber hammer. Keep working it like a blacksmith and you can get it straight enough to work as new.
573544
Without conpromising the integrity of the motor, I would hold the handle still against a flat surface and bend the shaft opposite the bent angle.
1157294
Can't imagine what might be the problem. If the mixing tool is spinning and rotating there should be a good kneading process in the bowl. Our recipe just made a small amount of dough but the kneading hook did a fine job even with a small amount of dough. Don't know. Dennis & Marilyn
1128528
it is more difficult than the previous version of this little appliance, this is my 2nd one and the first one I had was much better made, in my opinion. But i dont really have a problem with it. if it is really that hard, maybe yours is defective and you might want to exchange it.
1170019
Hi Try to place the breadpan so it will fit the bottom of the basket to the rotor of the machine, having aligned the side clips. Then, push it and don't expect it will go smooth, use some "gentle" force. If is not latching perfectly, the blade will not be rotated properly by the rotor. Scott has a good advise and if is not working ... return it! I am still not happy with cycle 1 and 2, I am using it mostly for cycle 9 (dough) and bake it in the oven. Not sure how useful is my opinion, hope it will help!
1689221
I also had this issue. What little bit that did go on it didn't go in straight so the top section was leaning. This is really not a well made piece of equipment.
300931
I suggest reshaping it using a vice or a couple pairs of vice grips to make the base as flat as possible. I actually saw those tabs off with a hack saw which decreased the stability of the base. I've since bought another knob. It sucked too. I put parts from two knobs together to make one good one.
1766587
I haven't had that issue with ours, but I would try applying oil (mineral) to it really heavy and putting something very heavy on it for an extended period of time to see if it will return to it's original shape. I think I would do at least 3 very heavy coats of mineral oil first though. We love ours! Just finished processing a whole elk on it.
120306
Be sure the holes line up at the top. I had the same problem at first, when I put it together, it wouldn't raise. The inside spun but wouldn't raise, if that's correct, there might be an issue inside the tubing (is my guess). I would contact them direct if it isn't the lining up of the holes.
506848
I would verify you have it going through it correctly. I have adjusted ours though two kids and it still works. Let me know if you need me to send a picture to you of how it looks.
2010795
As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as well as an ordinary glass press without the fragility. As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as... » Read More As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as well as an ordinary glass press without the fragility. « Show Less
1568578
Thank you Al, I had the same problem. Use both hands and twist in opposite directions - and keep twisting until it coils right up.
350436
Sorry, I haven't had that problem, probably for two reasons: We use these for feeding, not for letting the kids feed themselves; and our bowls are large enough in diameter that the last inch or so of the spoon's handle comes to rest on the edge of it, with the spoon part well inside the bottom of the bowl (even if it's shallow, that tends to be a safe angle); that way, the fulcrum or the balance tipping point is never far enough over to chuck the spoon out. (You can have the same problem with normal teaspoons and small-diameter fruit or jello or shallow jogurt cups. The size and the relative weight really matter.)
193309
O.k. Thanks! I'll try that tonight. I saw that short knob and I keep messing with it, but nothing is happening. I think I'm not doing it right though so I'll try again and maybe get someone to help me. When I jiggle and pull the knobit, do I pull on the base of the machine at the same time? Just making sure I understand what to do here. Thanks again!
1973926
Mine has warped at the ends. Not safe without adding material at the ends so it doesn't trap a foot and chop it off. I have five of them and they all have done the same with warping. My bottom tray is not staying in place either. the track at the bottom doesn't hold it in place. Will be looking at a different brand.
715914
I would add more water. And stirring mid way works. I only had this problem once and i use it at least once a week. Love it
607767
Sounds like you have a defective one. We had to send one back too. They replaced it. It shouldn't wobble and those pegs should fit snug in the holes. If you've never returned anything to Amazon before, just click under your account and then orders. It's easy.
647321
Verna, I had a little trouble at first too. My hands sometimes have trouble with twisting motions. I slowed down, and made sure that the top was set in the pot evenly before I started to turn it, and it worked like a charm. The trick is to have the top setting evenly on the opening, and then it turns fine. Good luck, and I hope you enjoy your thermal as much as I do.