Is the cap supposed to wiggle a little bit? It sticks on securely but it wiggles back and forth. Just wanted to know if that was normal. Thanks!
584358
I don't know that the cap was designed to wiggle but there is a bit of tolerance. Mine only moves slightly. The retention is secure enough that I don't worry.
584359
Unfortunately I misplaced my pen months ago bit I am fairly sure the cap did not wiggle, that would be a clear defect in a self defense pen.
478652
The clear plastic cap over the nipple should fit tightly enough that you need to apply a little force to remove it. There is the yellow cap that goes on what would be the bottle end to keep it clean and sanitary on mine I never felt that yellow cap stayed on as well as it should. Unfortunately I only have one of these (didn't work for my baby) so I would say if the clear plastic cap is falling off it is likely damaged.
58231
before you take the cap off shake the heck out of it mine was the same way and I had to keep shaking it even while using it.
1395757
Hmmm. It should just close when you do that. Try taking the top off and messing with it to see if it closes that way. If that doesn't work, you might have gotten a defective cap.
1810551
It looks a lot trickier than it actually is! Just turn the plastic tip about a quarter turn counterclockwise and then pull it straight outwards and off it gently comes. I remember the first time I tried it getting so frustrated that I finally grabbed some plyers but that was not a good idea as it will only break the tip and make the cap unusable - it is so easy if you just turn the tip back and just pull off. :)
1582977
I would say if it is flopping - you might want to try some silicone or perhaps even just glue (and set in a position that works for you, since moving the head would be limited or not an option at that point).. if all else fails.. I would grab another one.. perhaps just a defect or overuse? -- have had ours for years with no issue - love it.
1173377
The same thing happens to me. As the others have said, it's like a child-proof cap that requires turning while you rotate. However, even with that knowledge I sometimes I have trouble. I usually spend 7-10 seconds pushing and rotating and pushing and rotating and eventually it just works. I suspect I'm just not pushing hard enough sometimes, because I seem to be more successful when I position my body directly above it so I can really lean on it when I push down.
1719071
Did you open the cap to see if anything stuck in between. It's a simple device, I haven't encounter such problems. I bought it four months ago and it still works fine.
1824146
We have had no issue with the cap coming off. We purchased ours in June of 2014.
907213
yes, it is locked in place. kinda tough to pull the cap off. good luck and start walking.
1533126
The cap "clicks" on to cover the writing nib, but slides on securely with no "click" when stored on the other end during writing. It's not going to fall off if that's the concern.
938063
It's a little tricky, if you twist the top one way it locks. And if you push it down when in the lock position it can get stuck. So keep wiggling it, till it goes down easily, just may take a little getting used it.
321077
Just make sure that you don't get the cap damp or wet. I never have a problem with it clomping. I live in Missouri which is a high humidity state.
1673056
I have trouble getting my cap off sometimes too. You need to pull hard on the bottom of the handle.
1330903
I would guess it is a safety issue. But why would you want to use it when the cap is on? I enjoy mine & haven't had a problem
2079419
No it should not wiggle, everything should fit tightly together and turn smoothly.
253703
There is a little slit in the silicone stopper. I have to squeeze it open before each time I put the cap on. There is a sweet spot between too tight and too loose when the lid screws on also. I think because air needs to flow between the silicone and the cap itself for the liquid to come through.