Is some way to charge? The charge dock showing red light about 30 min and turned off, but machines are not charged. And now the charge dock is not wor
577663
I have had mine a couple of months now, and the red charge light stays on all the time. Before you send theses back, consider plugging into another outlet in your house. Good Luck:))
577664
I had the same problem, had to return for another dock...only way to charge them.
577665
Not sure, my light is always on, even if units are fully charged. Might be a bad charger. I'd get a multi-meter and check output voltage of charging cable and then the dock also. Then you still might have to get a replacement. Good luck.
253604
Try different chargers. If it is all the way exhausted, plug it in and wait 20 minutes or so. Sometimes it doesn't respond for a while, until it has a little bit of charge. Good luck.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
992882
Make sure you are charging from the right port. If that's correct. .make sure it's charged for 24 hrs. ..If not successful. .its faulty. ..assuming that your charging a device has a good battery and the voltage is correct
995657
I bought the item twice. Neither one worked. No charge... No sound on both. I didn't bother with HDMI port. Bought a power cable with the first dock; it might have been the problem; had no other device to test it out on. My advice, if you buy one with a power cable (and you don't know if the cable working, charging the dock) send them all back together. That what I should have done the first time, instead of assuming there was nothing wrong with the it.
168593
Keyboard battery is charging when red light is on. When it goes off it is charged. If it goes off after just a few minutes it probably wasn't discharged very much to begin with.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
869497
No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got mine for $60 shipped from buy.com No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got... » Read More No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got mine for $60 shipped from buy.com « Show Less
1384104
Ananth,I'm curious to know if you get any of the 'device doesn't support charging' or similar errors with your dock adaptor?
1872644
Not exatly sure what your askin.my port would not respond to any usb plugs...replaced the charge dock and now no problems
1478565
Darren - I don't know I received it as a gift for Xmas 2014 but only started using it in January 2015. Happy to supply log in details for you to check. I did all the relevant reboots as recommended on YouTube etc. But it is not charging
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
1189358
Its still not charge after 10 hrs i connect them....the BB never has it light on...why....i just buy the charger & my time using it..please help
2128201
I'm afraid I purchased this keyboard some time ago. From memory I think it was partly charged. I would suggest your item is faulty - you might want to try another charging cable before giving up.
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.