My 2 recent filters have only lasted 4-6 months with 10 showers a week and soft water. Can't get the holder to come apart? Tried vinegar soak?
607322
I put on rubber gloves for traction but each time I go through some confusion about which direction to turn the top and bottom. At some point, it works. Ask the manufacturer, maybe they have the answer.
607323
I've been using the New Wave shower head filtration system for five years now. Per instructions from the manufacturer, replace the filter element once per year regardless of the number of showers taken per week. I'm very curious to learn how you concluded that your filter lasted only 4-6 months? Yes, the filter housing is somewhat difficult to unscrew in order to replace the element. I use a large pair of adjustable pliers. One of the already-given answers is a automobile oil filter removal tool which is an ingenious devise for separating/unscrewing the filter housing. This tool can be purchased inexpensively at any Wal-Mart or any retail automotive supply business. ex. AutoZone, NAPA, O'Leary's. I've been using the New Wave shower head filtration system for five years now. Per instructions from the manufacturer, replace the filter element once per year regardless of the number of showers taken per week. I'm very curious to learn how you concluded that your filter lasted only 4-6 months? Yes, the filter housing is somewhat difficult to unscrew in order to replace the element. I use a large pair of adjustable pliers. One of the already-given answers is a automobile oil filter removal tool which is an ingenious devise for separating/unscrewing the filter housing. This tool can be... » Read More I've been using the New Wave shower head filtration system for five years now. Per instructions from the manufacturer, replace the filter element once per year regardless of the number of showers taken per week. I'm very curious to learn how you concluded that your filter lasted only 4-6 months? Yes, the filter housing is somewhat difficult to unscrew in order to replace the element. I use a large pair of adjustable pliers. One of the already-given answers is a automobile oil filter removal tool which is an ingenious devise for separating/unscrewing the filter housing. This tool can be purchased inexpensively at any Wal-Mart or any retail automotive supply business. ex. AutoZone, NAPA, O'Leary's. « Show Less
607324
I use two of those rubber wrenches you can get at Lowes or Home Depot. They can also be use for removing oil filter from car. They are adjustible but get a good pair. It is hard to remove even using these but can be done.
607325
I've been using the New Wave shower head filtration system for five years now. Per instructions from the manufacturer, replace the filter element once per year regardless of the number of showers taken per week. I'm very curious to learn how you concluded that your filter lasted only 4-6 months? Yes, the filter housing is somewhat difficult to unscrew in order to replace the element. I use a large pair of adjustable pliers. One of the already-given answers is a automobile oil filter removal tool which is an ingenious devise for separating/unscrewing the filter housing. This tool can be purchased inexpensively at any Wal-Mart or any retail automotive supply business. ex. AutoZone, NAPA, O'Leary's .
607326
We couldn't get the holder to come apart either. We finally sent it back to the supplier, who took it apart and returned it to us.
607327
I don't know why you want to take the filters apart because they are sealed to be water tight and not leak even though they are in the shower. I am not sure how they are not lasting. How are you testing? Mine says it has a "lifespan" of 1 year and I have my account set up for New Wave to send me a reminder via email to change my shower filter which I plan to do. The filters come in their own holder so you don't need the old holder. Hope this reply helped.
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
2025074
If your filter is collapsing due to it being glued not being stapled, contact the company and they will send you a replacement. It also took me a few times to get the filter lined up correctly so it slides in right. Once I got it lined up correctly, the filter felt very stable.
211953
When this happen to me I replaced them with these from Amazon. I dump out the grinds then rinse them very well after each use. This seems to help at least in my case. I have found that if you let the grinds sit in the filter until the next day it is much harder to get the filter clean.
274229
I have had the same issue, unless you need to make another right away - I have learned that if I let it sit for a bit, some of the water dissapates, this minor flaw is not terribly inconvenient but I think the holes need to be bigger on the filter.
1154756
The shower arm and the filter body both have NPT threads. These are both tapered threads. In order for the filter to stop spinning, the nut has to be deep enough into the threads of the shower arm. Otherwise the nut will allow the filter body to keep spinning. Just hold the filter body in the position that you want it and tighten the nut until the filter body doesn't spin any more. Then tighten it a little more so that the threads seal against each other. It is a good idea to use teflon tape on the threads of the shower arm to make sure the threads seal properly and so that you can remove it later if you need to. This is not a job for tightening the nut by hand. You may want to use two pairs of pliers; one pair to hold the shower arm and the other one to turn the nut so that the shower arm doesn't turn inside the wall and so you can get the proper tightness. I hope this helps.
591256
I honestly don't know, what I did with mine is the filter part fit in my old holder so I didn't bother with the new one. I only wanted the filter part. Sorry if this doesn't help.
426312
I'm pretty sure it's mineral build-up from your water. Try letting a diluted vinegar solution sit in it (not hot) for 30 minutes or so, clean it out with a sponge or rag, then rinse. You don't need anything super abrasive but sometimes a little elbow grease is required.
1897942
Don't have an issue with the filter rotting or smelling bad after usage. If you don't plan on using it much, the water container should be emptied and the filter dried out.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
369066
It depends on how hard your water is in your area. There are additives that you can buy that will keep the filter from becoming saturated with deposits, but I think most filters are good for two to three months of intermittent usage. Just check the filter to see if it is building up too much hard water deposits and not retaining its original flexibility and moisture wicking ability.
1214421
Had 3 filters total. Would soak them in lemon juice for a period of time while using others. After a week or so would rinse it thoroughly under running fresh water. Would pat it dry and place on my water heater to completely dry. Hope this works for you...jmm, San Franciscohe top of my wate
909597
Could it be that it expires if you don't begin to use it for five years? The filters are fabulous, and will last up to 6 months if your water is normal. Ours is hard and full of rust, and it works for about 2 on average. Totally worth the 10 dollars.
282739
I clean my Filter every Week, just to keep it clean. I soak it in Vinegar and water 50/50 for about 10 hours.
880000
mine go for 2 months, maybe a week or two less if water is not as soft. it starts to get kind of dirty smelling after that ive found. it could go for 3 months probably for someone else, i could see that.
553228
That hasn't happened to me at all yet. I put filtered water in mine and have had absolutely no build up and I clean with vinegar about twice a week.
1494313
I've had the same filter for years. I clean it with an old toothbrush and knocking it against something (outside). I didn't know I could wash it, till I came here to see about a new filter and saw all the comments about washing them.