my natural current Savior is not working....the pump appears is not working. how do I fix it? i live outside the united statesLorena
580388
Hi Lorena,I think it is fairly easy to replace the motor -- it just clips into the bottom of the unit. You should contact the vendor. My experience with the vendor has been excellent -- he is very responsive. Hope this helps.Ron
580389
Hi Lorena,You may need a new pump. HHow long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.comThanks
580390
Well I have the same problem. My unit just stopped working. I only used it for a few months and it stopped working. I looked at the other responses and may try to get it fixed. Just don't want to put money into it and perhaps still have it not work.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
2033528
Make sure both pumps on top are working. They turn on independently every 6 seconds or so. Also you can use tongs or chop sticks to make sure all bubbles are off jellies. They do bunch up everyonce in a while till other pump kicks in and separates them;)
1007320
You may not have had the plug in all the way or if the water was hot the tube thing that the basket sits on wasn't in the hole at the bottom correctly. Try again and if it doesn't work, I'd send it back! Hope this helped.
1048593
Either try another outlet if you have one, or start the engine before you turn on the slime pump. I had one that was so powerful that it killed the engine ( amp wise). This slime pump IS powerful, but maybe try a new 15 amp fuse.
1606465
Does anyone know if the pump problem has been resolved? Was there ever really a problem, or was it always a combination of air bubbles and/or clogged needle?
2090922
Same problem. Well man told me to buy a Grundfos low start load pump. Haven't tried it but pretty sure the startup load is too high which the Grundfos may solve.
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.
261136
I am not sure what you are asking? Is the pump not working, perhaps clogged up or defect. I have to clean the unit at leastonce a week since I have multiple large dogs. It is not the greatest design, that is for sure.
983001
Mine is working great! If you maintain the pump, like winterizing it, should work for several years,,,
1612633
If you like Iceland Pure as much as I do, I would go ahead and buy another bottle. Then, use the new pump to finish the open bottle and then use it for the next bottle. I know, now, that I'm going to hang on to the pump I now have just in case something like this might happen sometime. Hope this helps. Otherwise, I wonder if you might go to a kitchen store and see what kind of pump they might have. I'm thinking perhaps a salad dressing dispenser might work. Also, you might take a look at shampoo bottles - some come with pumps. Hope something works out!
1759799
Hi Lorena, You may need a new pump. H How long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.com Thanks
389134
I have never had a problem with the pump working? Is it clogged? If you just bought it I am sure whom ever you purchase it from will exchange it for you...
1891959
I could not tell i never received the right pump from them. so i bot ells where. i would check to see if there is a reset bottom on it. if not send it back
687544
My name is April and I am in Customer Service and will be more than happy to help resolve your problem.I see you are having an issue with your pump. Please contact me at 800-545-1344 Ext 5200 or email me at aallen@kollerenterprises.com.If my voice mail picks up it means I am helping another customer but your call is important to us so be assured I will return your call, be sure to leave me your phone number.
153394
I am not sure ... Actually I disappointed because my pump of which I have only had for about a month is now working properly !
1025616
Dear,sorry for delaytechnician tell me that rechargeable battery in the pump is loose,could you disconnect the pump,let rechargeable battery reinstallok?