My Farberware Millennium 12 inch pan has been shedding its non stick interior, I thought this has a lifetime warranty?
575804
The ad says limited lifetime warranty. I am not sure what that is. A call to Farberware may be in order and their response may depend on how long you have had it, etc. Mine has some small evidence of Teflon loss on the edges due to the lid I use (My bad not theirs). I use my pan on my induction cook top and I take extra care on the interior though, absolutely no metal tools (I now have complete silicone utensils) and I hand wash the pan. This is one of the best pans I have ever had.
575805
This is the only pan I use. The first one lasted well over 6 years. I'm on my second one. I do know that with the steel plate in the bottom, if you cool out down too fast. Like talked it off the great and go directly to cold water this may happen. Even with my older one. It never peeled, it just eventually wore off. Sorry. Please don't continue using it. As it can release toxins into the air and your food
1006027
I've had one of my pans for about 5 yrs, it still cooks evenly, shows no wear and I still love it . Pans show no wear after years of use, I should let you know I do not place my skillets in the dishwasher. I hand wash.
1518897
Says it has a "lifetime warranty against defects excluding dishwasher damage." That's all I can tell you.
913266
I had an experience about a year ago with a 8" scanpan skillet non stick surface sticking very bad. I called the number on the warranty. I had to leave a message, but my call was returned within 24-36 hours. At first the representative insisted that I had done something to cause it to stick. I was very firm in my argument that I had followed every instructions that had been recommended when cleaning and ensured to let cool b4 cleaning my pan. The representative gave me a couple of suggestions to try. Neither worked to keep the pan from sticking. Finally after being very very firm, I was sent a brand new replacement skillet. I encourage you to be firm and stand your ground. These pans are worth the money!! I had an experience about a year ago with a 8" scanpan skillet non stick surface sticking very bad. I called the number on the warranty. I had to leave a message, but my call was returned within 24-36 hours. At first the representative insisted that I had done something to cause it to stick. I was very firm in my argument that I had followed every instructions that had been recommended when cleaning and ensured to let cool b4 cleaning my pan. The representative gave me a couple of suggestions to try. Neither worked to keep the pan from sticking. Finally after being very very firm, I... » Read More I had an experience about a year ago with a 8" scanpan skillet non stick surface sticking very bad. I called the number on the warranty. I had to leave a message, but my call was returned within 24-36 hours. At first the representative insisted that I had done something to cause it to stick. I was very firm in my argument that I had followed every instructions that had been recommended when cleaning and ensured to let cool b4 cleaning my pan. The representative gave me a couple of suggestions to try. Neither worked to keep the pan from sticking. Finally after being very very firm, I was sent a brand new replacement skillet. I encourage you to be firm and stand your ground. These pans are worth the money!! « Show Less
96865
I think they've remedied that problem. I had one of the earlier models (finish flaked off) - the replacement pan they sent had a thicker enamel . Worked fine !
716488
That doesn't sound like your pan was properly sealed or finished. You should be able to use nonabrasive scrubbies and the pan should be like new. I've used mine for years and only had issues when someone used them on high even after they were told these pans don't need high heat. If you follow Pinterest do a search and you might find a cause and/or diy fix. Good luck and I will add any ideas I find.
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
1711190
Is it still safe to use this pan when the non-stick is peeling off after 7 months of daily use? Purchased in Dec. 2, 2013. Failed July 16, 2014.
1785367
Yes, This cookware has a lifetime warranty. It does not include misuse of the cookware, of course. Simply send it back and they will replace the piece. I have owned a lot of cookware in my lifetime. I am convinced that this product is far superior to any other that I have used.
645147
Depends if the model is still in production, warranty covers finish I think. I just tried to have my ERS-12 replaced, same thing - finish is bubbling/flaking after 2 years. They said they would only give me credit if I shipped it back, because it was no longer made. Warranty expires 12/02/12, But I got such a good price on it it's not worth returning, I would have to pay to ship and get little credit then have to buy a new pan from them at full retail. No more Teflon electric skillets for me - Stainless steel only. It's not worth the risk, I have a $70.00 pan still under warranty that is pretty much useless now. M- Look for this video review on Amazon- csk - 150 I returned this skillet after finding out their warranty policy on their older units (ERS-12), I will "stick" with stainless steel units only. Nonstick skillets are to risky at this price point, and you may not get a satisfactory warranty when your unit gets older. If your older skillet is upgraded or discontinued, whatever sale price you paid (minus shipping) will be credited to you. Then you will have to buy a skillet from Cuisinart, forcing you to pay full M.S.R.P for a new one. They will not exchange it for a similar unit, leaving you in a tough situation. ERS-12 in video was rarely and properly used, about 2.5 years into warranty, 1cleverchef- AOS Culinary Arts, AAS Hotel & Restaurant Management
1012965
I would send it back to Amazon or whichever retailer. Call them first and explain the problem. Most small appliances have at least 90 day warranty. You will need a return authorization number "RA #". Write that on the box. They should replace the entire pan free.
642938
It has a lifetime warranty replacement, so you should be able to get a new one. I have had mine about 2months. It isn't coming apart but its getting dirty and it's hard to clean. Other than that, its holding up pretty well.
1809680
I didn't keep the warranty information, but Le Creuset claims that its "forged hard-anodized pans deliver non-stick performance with a seamless reinforced coating that will never chip or flake." I'm happy with the product so far and we've had it for about 2 years. Just follow the care instructions and you should get many years of use out of it. We had gone through several other pans and realized that we needed to reserve one pan specifically for eggs so that it does not get gunky from sautes and meats. I did a little research, and found customer satisfaction highest with Le Creuset non-stick pans. We have other Le Creuset bakeware and cast-iron cookware, so we trusted this brand for durability and opted to spend a little more money on their small non-stick pan for omelets. Hope this helps!
857073
I put the pans in the dishwasher most of the time. I do not like the set and don't care about voiding the warranty since everything tends to stick, especially the skillets.
80686
I'm not sure about a warranty. Initially I was not very pleased with these pans, as they didn't seem to be as non-stick as you would expect -- especially with eggs. I don't know what happened, but over time, they have improved and are now very satisfactory. I've had mine for over a year now and there are no signs of peeling or deterioration of the coating. I think there might have been a "coating" on the non-stick coating when new, and maybe that interferred with the non-stick feature. After many washings, it still looks like new and works just fine. I would recommend this product. Just remember not to use really high heat, although I admit I have done so from time to time.
100266
I do not know about the warranty, I had the same problem and I noticed if there is oil between the gasket (seal) and the glass you will not get a tight seal for adequate pressure to build. So far it's been months and I'm still loving mine! It saves me oil on my non-stick cookware & salads (cause I'm a messy girl at times)
1344238
Mine lasted one use before the non-stick coating came off. I returned it. If you want it to last, don't use it and just continue to look at it.