paired with ipad, but cannot seem to use the keyboard and the scanner simulaniously? have to turn the scanner off to get the keyboard to come up
569431
I had this issue. I talked to a guy at the Apple Store and found out this device emulates a Bluetooth keyboard so iOS disables the on screen keyboard and there is no way around this in the current iOS bersion. I love the scanner but I'm looking at going to a cheap windows tablet for this device.
569432
Not an expert but in general Apple's iOS only lets one bluetooth device work at a time. I'm not sure there is a fix for it.
569433
Yes that happened to me too but the software I'm remotely running through the iPad have a soft-keyboard that I can force, otherwise you can use a BT keyboard too. I use this to do inventory and I started testing with a surface RT and that is not a problem there.
666820
How do I get the keyboard to open on my iphone 4s using this scanner? It seems to open up every once in awhile then stop.
1644347
I have an iPad 1, and it didn't work for me. I had the keyboard charged, it was all plugged in appropriately, per the directions, I even had someone else verify that I'd done it all correctly (a PhD chemist!), and still, no joy!
996374
Have you paired the keyboard , did you turn off you Bluetooth settings ; have you recently upgraded the iOS software sometime it may reset setting or have you manually resetted settings? If all these have been checked then the keyboard might have failed. Trying the pairing process again
1026346
I had the same problem. Fixed to using the following steps 1. To to Bluetooth settings and forget the keyboard 2. Turn off Bluetooth 3. Shut down and restart the iPad 4. Turn on Bluetooth and pair the keyboard.
1811788
I had the same issue, the keyboard never connected again. It's a piece of trash, get your money back if you can
947012
We had the same issue. We purchsed the adapter. We never were able to get the keyboard to work. I thought that the keyboard was faulty, so I purchased another. Same problem.
1105700
I wasn't able to get my keyboard to pair either. I returned that piece of jump to Amazon promptly.
356522
Jenn, thebest thing to do is to turn on your keyboard first and then turn on your bluetooth, if it says paired then that means the tablet recongnizes it. but its still not connected. If it says it is not connected to input device then click the little bluetooth button next to the on and off switch, a little blue light will start blinking, hit scan on your tablet and bam, it should connect.
1995669
Make sure your keyboard is charged, you can still connect while the keyboard is charging. For mines i just hold the connect button for about 5-10 sec and it connects. While on your blutooth setting it should pick up the signal and then you just touch your ipad and it should connect. Hope this helped.
1698416
Hi Lois, first of all there should be a cord for charging your keyboard so make sure you get that. You need to turn on your bluetooth activation on your iPad and it will list the keyboard as an option to choose and then once you click on it, it should sync.
1993344
connecting the keyboard is tricky and has to be placed just right once you connect use the charger to charge both units at once. Or trying charging the tablet and key board separately then join together. I love mine and use it all the time. I hope this helps
1026347
Mine was giving me trouble. I disconected the keyboard and turned off the iPad and back on and reconnected and it worked again.
929450
Can't you use the scanner as bluetooth and tap the onscreen keyboard function at the bottom of the screen when you are ready to type again?
933482
I would check to see if the software installed, change your USB port, and if none of that works the keyboard may be defective. Usually it is a software conflict. I wish you the best of luck.
1263227
Hi .... 1. charge the keyboard for 3-4 hours before use then on your iPad select "Settings > General >Bluetooth (make sure bluetooth is on). Turn on the keyboard, then press the button next to the word "ON". Tap the "bluetooth Keyboard" words shown on the screen of your iPad, then enter the 4 digit code shown on the screen on your keyboard and press enter... the keyboard should be paired and ready for use. My keyboard works great, I've not had to charge it since the day I started using it about 6 weeks ago and I use it every day and it has a nice power save feature as I often forget to turn it off. Hi .... 1. charge the keyboard for 3-4 hours before use then on your iPad select "Settings > General >Bluetooth (make sure bluetooth is on). Turn on the keyboard, then press the button next to the word "ON". Tap the "bluetooth Keyboard" words shown on the screen of your iPad, then enter the 4 digit code shown on the screen on your keyboard and press enter... the keyboard should be paired and ready for use. My keyboard works great, I've not had to charge it since the day I started using it about 6 weeks ago and I use it every day and it has a nice... » Read More Hi .... 1. charge the keyboard for 3-4 hours before use then on your iPad select "Settings > General >Bluetooth (make sure bluetooth is on). Turn on the keyboard, then press the button next to the word "ON". Tap the "bluetooth Keyboard" words shown on the screen of your iPad, then enter the 4 digit code shown on the screen on your keyboard and press enter... the keyboard should be paired and ready for use. My keyboard works great, I've not had to charge it since the day I started using it about 6 weeks ago and I use it every day and it has a nice power save feature as I often forget to turn it off. « Show Less
257208
Try using alt+n n and alt+e a/e/i/o/u respectively. It works when using a US Apple keyboard with the iPad.