New formulation?? Anyone know what's going on?
573577
I purchased this product in May and it was sold by Mid-States Beauty it was in authentic packaging and looks like pictured. This is my 3rd purchase of this product. Like you, I think there is something "hinky" with this product and re-sellers of the product. There is no safety packaging to prevent tampering. Mine came sealed with clear packing tape right on the bottle and no box or insert ,the tape was wrinkled and obviously not placed there at the manufacturer. I hate to say we got taken but I think this is just aloe vera gel with green food coloring added. I have used this in the past and it worked famously. Last 2 purchases just didn't do anything but soothe my skin after hair removal.It did not prevent any ingrown hairs and had no effect on the razor bumps already present. Try Bump Stopper 2 double strength. It works overnight with ingrown hairs peeking through the bump within a few hours of application and it's a lot cheaper. I know it's hard to get a refund for these purchases because most of us will give it the old college try and hope it works using it for a minimum of 6 weeks before we realize it ain't doing a thing and by that time NO REFUNDS. So to answer your question I would definitely contact the manufacturer and ask about the "new formulation" but I suspect it's been counterfeited based on my experience and no tamper proof packaging. Maybe Princereigns will wise up and make their product tamper proof when we stop buying it. The product is dispensed from the bottom up and it seems they make sure you can't reuse the bottle but nothing to stop someone from removing the authentic product and refilling it with ??. I hope this helps and give Bump stopper 2 a try it works and quickly. I hope this helps.
1455638
I noticed that in my last order. I know vendors redesign their products from time-to-time so I wasn't to concerned. I can say I am having the same great results!!!
1979032
I believe it's the old smoothing treatment although I can't be 100% sure. The bottle is the same as the old one from what I can tell.
1135854
Sorry we missed this one! Sometimes Amazon notifies us with a question and sometimes they don't. In any case, another customer just brought this to our attention. We got an endorsement when we first developed this product back in 2007 and didn't realize we needed to update that on the site.. probably since the new FDA mandates went into effect in 2013. We are currently under review again and expect to be listed on the site at SkinDeep in the near future! We never put this on the bottles since there is so little room as it is.. :) Thanks, Deb @ Teva Skin
2020801
They had been coming in blister packs, but my last order came in bottles! Not sure if it has been repackaged for good, or if it was an anomaly!
843472
No it is not. It needs the Pink triangle that states New on it. You like the new and improved formula? It makes my skin sticky/tacky and smell horrible
674725
my container looks different too. Must be the 'new' look. My expiration date is on the bottom of the jar. 11-2016
565737
I believe the formula changed. I have not tried the newer version so I can not say whether it works or not. I have read many reviews that it does not work. I found the older version of the product online awhile back and ordered a few of them. I have had great success with the older version. Best Wishes.
1662670
I re-ordered a container as recently as a month ago and it was the same green container with the familiar formula. I am expecting a new container next week on Amazon's Subscribe and Save auto-ship so I will see if it looks different.
1850213
This is definitely the new formula. Ugh! The old formula was great, wasn't it? Since I bought this I have been able to find one that is close. It's even blue in color. If you have BJ's wholesale clubs in your area they make a generic that is the best thing I have found! Good Luck!
421747
I think that the formula I purchased both times is the newer one. I like it and have used it fairly regularly. I haven't seen tremendous results, but I will probably buy it again.
1185844
Wasn't aware the formula had changed. Last order was 6 months ago. Will be refilling my supply soon, so will see if there is a difference.
1574682
They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief" and the new formulation says "New improved pH Balance". What a joke! They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief"... » Read More They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief" and the new formulation says "New improved pH Balance". What a joke! « Show Less
1731574
Not aware of a"formula" change. I am about to order a case, and will follow up your concern in time.
2070160
I know the ingredients and taste have changed. I do not have the new ones available, but I'm sure you can do an internet search. Just make sure you are looking at the smaller newer canister. Hope this helps.
1151294
You are correct. Two to three years ago their stuff was the same. The last order I bought was switched to something else. My nose dripped constantly so I knew it was a different formula. Not the same now. I'm still searching for something as good as Actifed....not much luck so far.
821623
Hello! We are not sure when we will receive that product as of yet because will still have the old formulation in stock at this time. We update the information once we are informed of the change. We thank you for your time! Have a wonderful. Kayla P. Swanson Health Products Customer Care