I am unable to plug in, the light I purchased in not compatible with American electrical outlet. I purchased a european/asian converter no luck?
577830
The reflector must be plugged into a ballast; the ballast then plugs into the wall. You cannot plug a reflector directly into an outlet (need a ballast equivalent to bulb size)
577831
You need to also purchase a ballast it will cost about $150 for a good one it wont work without one
577832
The light plugs into ballast not into the wall outlet. If you purchase the proper bsllast, it will fit perfectly.
577833
This fixture runs MH or HPS bulbs but through a ballast first. It should plug right into the out going side of the ballast. Then you should have the option of 120V or 240V going into the ballast! 240V being more economical. Good luck!
761462
It has a US plug on it. Im not exactly too sure if you can get an Australian plug to use with the LED light. I say its definitely worth a try though!
127352
I head that there is an adapter for European conversion but know nothing about it. Good luck!
1284211
The supplier has sent you a unit with a European plug in error! Same thing happened to me. As I travel to Europe, I already had a foreign adapter. I would send unit back. Failing that you will have to spend $6-$10 for travel adapter.
2038852
I used no adapter. The plug should fit into your standard USA socket. There may be different requirement if you live in Europe.
37005
Same thing happen to me. A waste of money, I was told I needed an converter to make work. If you find another way please let me know.
2139221
I'm sorry I'm not sure what kind, but I would not reccomend buying this unless the seller can prove that it works!!! I bought one and it wouldn't even turn on. I had the lightbulb in there correctly, and my outlet works just fine.. And it would not light. In addition, the packing was absolutely terrible... And it was the worst purchase I ever made!! And I'm always satisfied with my amazon products.. So I would verify with the seller!
1374419
I was curios if you were able to resolve your problem? I'm in the same situation. I got this machine from Europe last week. I tried three different converters, no luck.
87954
yup mine came with the wrong plug also. A European outlet..not a United States outlet :(
1284383
I had the same problem. I believe they are sending units that have the European type plugs. I plan to wire a US type plug on mine.
1340235
Greetings, you would have to change the lamp out, and have a plug adapter. It is initially, for 110 volts. hope that helps.
2062354
Ben, it is probably the type of battery. I had the same problem with a flashlight,and had to get batteries from Hong Kong to get the light to work.
1373812
The plug would be american you may need an adaptor for Australian outlets as I imagine they may not be the same.
1692338
Mine came with the standard American plug. You would need a converter in other country.
1000618
i am not sure if this works out of US, u can ask the seller too. i think in Asian countries plug parts are round so you wont be able to plug in by this device
976459
I just bought this item. It only came with the standard USA plug configuration. You might want to contact the manufacturer to see if they offer it with the UK plug configuration. Or purchase an adapter.
2058814
oh not sure I can help you there....I guess with the proper adapter it would work.....don't see why not - but it has a regular north American plug on it. Love the light - have used them for years. My old one just needed replacing as the ballast went. If you are not and don't want to take a chance on it not working.....just order a regular base ott Light bulb and you can put it in a lamp of your choosing. OttLite 25ED12R 25w Edison CFL Swirl Bulb (available on Amazon.com) hope this was able to help you...Cheers, April