handle will not stay up - what is wrong?
577003
Contact Rowenta customer service. They were very helpful in assisting me with my defective product.
577004
I had my little Rowenta ( the previous version) and something at the base of the handle broke and it wouldn't stay up anymore. I bought this one, and use it only for piecing and not that often. The last time I used it it started smoking. I would imagine that the stop inside the unit broke, just like my older one.I think Rowenta has lost sight of their quality control. The press you get from these little irons is amazing, but with them constantly breaking, or burning up, it makes you wonder.
577005
if it's new out of the box and the handle won't stay up then return it. I haven't had any issues with my handle but I took a class from a well known instructor that recommends this iron because it gets hot compared to many other irons. The instructor mentioned that the handle wasn't designed really well and it can get to where it won't stay up at least all the way. She mentioned that she had taken a eraser from the end of a pencil and pushed it in to make the handle stay up. This may not help you but it's all I know about the iron except I really like mine.
475485
I would try loosening the mounting screws, and ensure that it is seated level in the lock hole. Are both handles not level?
658530
There should be a knob on the handle part that you can adjust the density to the suitable degree. If that doesn't work, you may have one that's not working. Mine works fine.
1374513
Hi Patricia, Apply pressure to the top (press down firmly and at the same time unlatch). That should do it! Patrick
585746
I had the same problem! It vibrates out of its level selection. I simply tied a rope from the selector lever to the opposite handle. Done deal!
421784
Mine worked fine, use a allen wrench to adjust the "up-down" and it worked great!If that don't do it you may need to send it back.
2001075
The handle does not adjust up or down. You can switch which side it's on by switching the side you attach the chair back.
585744
Not a problem for me, as I cut my grass at the shortest height. Wasn't a problem at the beginning when I was trying various cutting heights. My handle is stiff and hard to move, so I can't see it jumping out of its notch. Is your handle installed correctly?
2281845
I have not had this problem. Perhaps the handle mechanism is the issue and a quick burst of air will undo
845493
I had the *exact* same issue. I learned by tapping the unit on the side until the handle jiggles up and down makes it much easier to then simply lift the handle off the top.**UPDATE Fe b 20th** Nevermind, it has now become almost impossible to remove the handle. I now loathe trying to remove the top since it could take anywhere from 3 minutes - 10 minutes... along with a bruised palm of my hand.
243628
Mine sticks too try not to crank it up to its maximum height and while gradually crank it and push in the release handle at the same time it is fairly hard to push in.
1674136
There should be a button on the handle. You have to hold it down continuously.
1977639
No, if you pull the handle to the out position, it should lock in place until you push the button to release it! If this is happening, I would send it back for a replacement.
139983
Check to make sure it's not screwed down too tightly. A little bit of lubricant in the part that spins might help also. The handle really does move it quite nicely. You may want to check to make sure nothing like packing material or debris is stuck in it, effectively jamming it tight.
1195285
Mine isn't raising at all. Stuck in lowest position and won't budge. I am very disappointed.
445002
I wish I could help you. I never had that problem. There usually is a clip on the handles to keep them together. Good Luck.
1918737
Try to lightly hold the handle but allow it to spin with the mop instead of holding the handle still. Should help with that.