Anyone having a problem with the deck overheating? After about 10 batches the deck has a scorch mark on it and popped popcorn is beginning to darken and burn when not used immediately.
609054
We use this machine in our theatre and we make A LOT of popcorn. We haven't had an issue with the darkening.
609055
Yes, mine scorched as well. I called them, they sent me a second deck and heating element. It happened again, so I give up. However, its a great unit.
609056
I have not had a problem with overheating. I do notice the scorching on the bottom of the pot, not the deck, but it is just oil from the popping process and can be cleaned with vigorous rubbing.
609057
I took a closer look at the deck after your response and I do see slight discoloration almost directly below the warming light. I am only using a 45 watt bulb so it is possible that a 60 watt might induce more. Regards,R. Davis
1246464
It gets very hot but i make sure there are no flammable objects nearby. I have been using the same diffuser for about 6 months and noticed it was brown inside where there are small flaps. I thought it was some of the liquid burned to the plastic. Then just last week noticed that the small flap is cracked. There are a few small flaps but i removed it from the electricity due to fear of fire. Has anyone elese seen this? Is there a shelf life for the diffuser? Do i need to buy new ones ( i have several in the house). Thanks.
367156
you might have to play with the regulators...i noticed when i have the burners off and turn the tank on that you will hear a click and i think the pressure needs to equalize before trying to start it. it happens when i change tanks and i usually wait and then it gets hot, if i start it right away i have trouble getting a high temp. also watch the wind, i have my door face the wind and play with the dampners on the sides. i have been using mine in 10 degree weather and it is heating just fine. as far as damage i didnt experience that.
1157613
Hi sorry to hear about the issue. If you have tried everything with no luck, would suggest swapping it out for another. 1 of 3 I purchased we ended up returning. Now, we got ours at a local store so I didn't have to hassle with repackaging/shipping. My sister bought one and had issues as well. I commented on the table top version of this fan that unfortunately the manufacturer is not very consistent, or that QA is lacking. Despite the little issue i had, I am very very satisfied with my purchases. Good luck and I hope you get to enjoy your fan soon!
1155430
Mine just blew up in the area where the cord goes into the porcelain part. There was a loud pop and smoke. The innards of the porcelain part are burnt. I just got this in June 2014. Has anyone else experienced this?
788286
We have had the same problem. Ruined a coffee table and hardwood floors... Writing Hasbro and maybe returning a favorite toy....UPDATE: Contacted Hasbro via live chat on their website. Gave them the numbers from inside the legs and told them the issue. Also said others mentioned it on Amazon. They are replacing for free. They sent a prepaid envelope to send him back in so they can see the issue. I also had an issue with Bumblebee not closing all the way in vehicle mode. They are sending me a new one of that one as well without me having to return it.
2099044
In reading the last few posts, there must be something wrong with the presto pop...alert the company if yours is fairly new and is burning everything. Mine is 4-5 years old. Works perfectly.
1551914
I heated my iron up and let it "burn in" when I first bought it and have never had any trouble. Perhaps you need to clean the irons really well, then wipe then with a really good, high temp oil and then try plugging in the iron for a while to season it before you use it to make pizzelle again.
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
2215365
I also think you should contact the seller. I've never had that problem. Either it got really hot in transit or it's from a old batch. Good luck!
13668
It is probably damage.. Call the company where you bought it. Regardless on how much temperature you set it, it should heat up.
2103952
Never heard of that problem. We've had ours for several years and several hundred uses. I would recommend never heating it for more than 2 minutes without repositioning it just so you don't get hot spots and cool spots.
1362884
Yes! I had the same experience. I thought about contacting the manufacturer, but wondered if mine was just a fluke. It may be because it's unprocessed? It's almost like sand.
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
956373
Same thing here also. I was concerned that mine might be defective. Probably should not say this, BUT, I just had to open it up, very carefully, and check it out. The motor wasn't hot or anything. The motor was an open face, made completely of metal, and was not hot to the touch. Looks like it should last for a while. The smokey residue was from the brushes. I have used it 2 times afterwards, with no apparent problems, and the smoking part is not as much. Works fine for me!!!
426313
My current HotShot is new and this has not happened. However, my older one (still in use 10 yrs at office) darkened and I have not experienced any problems as a result. I would not be worried if it happened with my new one but the questions should be put to Sunbeam. Other responses offer good suggestions, IMHO.
697710
Turn it off when popcorn stops coming out. The top is solid black and gets very hot.