I plugged it in and looked at my phone in settings (iPhone) to enable bluetooth. The device says after a minute says "Pairing not complete"
602958
Turn them both off, Bluetooth only on iPhone, then turn them on again. Should work. If not they will replace it
602959
I have had the same problem. LuguLake seems to have very good customer service and they have offered a refund if I ship my speaker back to them. But I've decided to keep it as an iPad stand even though the speaker does not work. Apparently the device is not fully compatible with apple products.
2042407
I had the same problem. I keep messing with it and it finally paired. I also moved my cell phone to another room, because I thought it might be the problem...not sure.
1986401
Hold the phone button until the radio reads "Pairing" then pair your bluetooth device.The manual explains the set up pretty well.
757752
First time you have to turn icon on , then open Bluetooth in iPhone search for icon then pairing. This is only for the first time . If you lose the connection make sure your iPhone Bluetooth turned on then press the button in the icon. I had lose the connection many times spirally during call so that embarrassing me a lot. I hope I helped you and forgive me about language. All the best
71230
MAke sure the volume on the recieving speaker is all the way up. Then control with the ipod. If that doesnt work. Tell your device to forget the bluetooth and re-pair.
1297389
Did you try and re-pairing the devices? I had the same problem and now everything is ok.i hope this helps.
172637
Make sure that all other devices Bluetooth are off including your phone. It should connect after that
318582
My only suggestion is to make sure the bluetooth on the phone is enabled and make sure it is not pairing with another bluetooth device.
550570
you have to "sync" the bluetooth first, let your phone or ipod find it then it should work
231101
Only takes a few seconds. If it's not working it may already be paired with another device. If that is not the case u may need to send it back and get another one there may be something wrong with that bluetooth
972558
I've tried to pair this with an ipod and several bluetooth devices and can't connect to anything.
1021347
Make sure it's connected. Go to bluetooth settings and make sure it's on. You may have to hit the pair button on your keyboard. I've had this happen to me once before when the pairing was interrupted (no idea why, but it only happened once in 7 months of use so I'm not worried about it).
1125869
if you got the cable that went with it, try that. or buy a recharge cable (if possible) for it and try again to pair.
1733871
Press and hold the center button hold it until you hear it say Bluetooth connected. I don't have mine at hand but I remember holding something down till it conected. Also check to make sure it's charged and your devices Bluetooth is turned on
371290
The device that you want to pair up should have a Bluetooth screen and it should be on, the same with the speaker just turn on . have it search for the speaker and it should find it and it should start working.
669971
You have to turn on your device/phone's blue tooth and make it Accessible to other devices. It'll Pop Up On Your List Of Devices as Cube fish And It Should Start Pairing At That point. If not power the speaker down completely and then turn your blue tooth stuff on before you Turn The Speaker On So That It Recognizes Your Phone Or Device first. I've also had the problem if other devices are already connected to it it won't recognize yours and will automatically connect to the first one paired. So try the second option first if that happens.
32700
I have the same problem. I have also had it not connect with my iPhone until another device makes a connection first. I have not found an answer yet but will keep an eye out and report back here if I do.