I BOUGHT this bed, it got soiled. Any way to get the warming unit out of the bottom of the bed?
589883
You can unzip the bed in 2 places to take the heating part out. The first zipper is on the underside of the soft pillow part (inside the larger outer circle). Then you can unzip the bottom of the bed to get the entire heating pad out of the bed.
589884
There are three zippers; one for the hood, bottom and inside where the heating pad is located. Feel around under the pillow inside and you'll find the zipper for the pad. You can just remove the pad and clean the bed.
2087148
We returned the entire unit because the stainless bottom had been over stretched when it was formed and cracked. I do not know if you can replace just the bottom, but for the cost of this unit and the poor construction I would (as we did) just replace the entire unit with a unit from Walmart for a lot less money.
1009440
I removed the bucket then removed the two screws holding the top cover then washed the sides with a mixture of dish soap with about 10% bleach. I then used an old paint brush to clean the inside corners, then gave it a final rinse with warm clean water. I also cleaned the main body where the tub slides in.Hope it works for you.
1896468
To be quite honest I'm still a waiting the tool to remove the base at the bottom. the company La Gondola.it is supposed to send the thermostat along with the tool and I still haven't received it as yet. But will keep you posted when I actually do it.
1297823
No. Mine is not soiled. All the feet are same the color. Return it. Amazon is good about replacing or refunding. Sorry this happened to you
1643597
I did have one blanket that after about 6 or 7 months of use a couple zones went out but the manufacturer sent me a new one and to date have had no problems. Plug the blanket into control unit make sure all three are secure then plug unit into wall outlet turn power on in the back of control unit press power button on the front of control unit adjust time and temperatures make sure to press the button beside the temperature and that there is a little red dot indicating that each zone is on then press start button on the front of the unit. Hope this works for you cause these sauna beds are assume! If not try contacting the seller or manufacturer. Also, always make sure to unplug the control unit from the wall outlet after use.
1013497
Mine has started doing the same thing, only it worked really well for a few months. I think it's because I wiped the inner circle on the bottom, which the instructions say not to do. I did it lightly, because I want it clean, but apparently, this ruins the unit! VERY frustrating because now I have to buy a new one!
2190183
No. You just toss the entire bed into the washer. Use cold water and cool setting on dryer. I Have two beds. My dog loves it.
1967592
Let the unit completely cool down. Use a plastic 1/2 teaspoon to clean out the ridges and the hard stuff, then wipe with a damp cloth everywhere you see, until completely clean. Then use a dry cloth to finish the job!
1528525
I'm sorry I cannot help you. I have the bed but have not uncrated it yet as my room is not ready. I'm excited about it. The container was in good condition and I didn't want to open it without a place to put the parts.
2113985
i have had this very problem after a few wks of use. I'm on my 2nd and i don't know if it's just the queen size having faulty issues. I use heavier blankets and wait 20 mins before bed, but in the first week I couldn't turn it down enough it was scalding. Now i forever have cold feets! =) UPGRADE!
2238877
The plug/pump are all integrated into the bed, it's not a separate component so I'm not sure if you can get a replacement. You can try calling the # on the owner's manual - 1 800 234 6839. Good luck.
430229
I think you have to take to the dry cleaner. I have a cover for feather bed that can be washed with regular laundry.
1225993
1) remove the top, 2) pull out the drawer and lift & tilt up after the drawer is full extended and remove 3) lift middle area from up. That will leave a tub on the bottom, fill almost up to the top of the clear water gauge on the front of the unit. Reassemble then fill the drawer with hot dog, brats or mets. Put buns on the upper level and place top on. Plug in unit and set timer for 20 to 30 minutes and away you go. When done let the water cool before taking apart and clean in a sink not dishwasher. The tub on the bottom should be done by hand and NOT soaked in water. Hope this helps! Ours cooks about 50 hot dogs every Monday night at our Bingo and the people love the steamed flavor and the hot buns! 1) remove the top, 2) pull out the drawer and lift & tilt up after the drawer is full extended and remove 3) lift middle area from up. That will leave a tub on the bottom, fill almost up to the top of the clear water gauge on the front of the unit. Reassemble then fill the drawer with hot dog, brats or mets. Put buns on the upper level and place top on. Plug in unit and set timer for 20 to 30 minutes and away you go. When done let the water cool before taking apart and clean in a sink not dishwasher. The tub on the bottom should be done by hand and NOT soaked in water. Hope this helps! Ours... » Read More 1) remove the top, 2) pull out the drawer and lift & tilt up after the drawer is full extended and remove 3) lift middle area from up. That will leave a tub on the bottom, fill almost up to the top of the clear water gauge on the front of the unit. Reassemble then fill the drawer with hot dog, brats or mets. Put buns on the upper level and place top on. Plug in unit and set timer for 20 to 30 minutes and away you go. When done let the water cool before taking apart and clean in a sink not dishwasher. The tub on the bottom should be done by hand and NOT soaked in water. Hope this helps! Ours cooks about 50 hot dogs every Monday night at our Bingo and the people love the steamed flavor and the hot buns! « Show Less
1182439
If the unit is closed I think you are stuck. I'd contact the manufacturer....
986625
No I have not ever had to replace the heater unit, I use mine everyday ( Cause of such a cold winter) and it still runs wonderful. Comfort glow is such a great company, call them and I'm sure they will tell you how to replace, but looking at mine, I would say the bottom?
725418
It fluffs up right away but you have to do it.Stand at the base of the bed holding the bottom and shake like you would to get soil off a small rug. Move to a different spot and shake again. As the air moves through the down it fluffs up. Repeat periodically as it flattens. It won't get really poofy but it will get warmer.