i just bought this item and the touch screen is not working. i can't even turn it off becuase touch screen is not working. I have a warranty.
596124
contact Amazon. They had me print a return label I had it to them the next day and my new tablet was already ordered. Then I registered my new tablet with my warranty. Super easy only took 6 days to get new tablet.
596125
You can try turning it off and then back on. If that doesn't work try holding the on/off button down for about 10 seconds to reboot. If no success I would return it.
596126
I am so sorry you are having a problem . I have had this tablet for 3 weeks or more, and I haven't experienced any problems what so ever and I have used it continually every day. I am sure you would have a warranty on it if you have owned it for such a short time. Again, I haven't had a problem with mine at all, and I simply love it. It takes the best pics I have seen from a tablet and they print out beautifully.
541769
I can't tell u why this is happening. I am having an issue with mines as well. The touchscreen on the corners no longer function.I have considered taking it to a Best Buy for inspection. Not happy with this purchase. I no longer use it.
549210
I stepped on mine and there was a crack on the screen and the touch quit working .I bought a LCD screen and watched a youtube video on how to put it in and did it and now its still working fine . I bought the screen from amazon think it cost about 30 bucks .good luck
1263949
i had this phone like 5 years ago and it wasn't then. i don't think anything has changed.but i highly recommend NOT getting this phone.me and 2 of my friends that had it had the exact same problem of a completely defective touch screen.touch the left side of the screen but you're somehow selecting something on the right side ...we all went through about 3 replacements before giving up and just getting new phones
891553
The touch screen is very low quality go try it at a best buy I will never buy any of them it did not work for me
808920
The only thing I am sure of is that if you replace the screen yourself you void the warranty. As soon as I found that out I sent it back. I did not want to void the warranty. I did not even look at the maker. The phone has an integrated touchscreen. The screen we bought online did not have that. Hope this helps.
900942
I think the touch screen pad is a part of the glass...so you probably need to order the glass to fix the touch.
317243
Not sure if a fix exists, but if your screen is still under warranty, I'd RMA right away. Why mess around with hacks when you are entitled to a fully functional device?
753975
I am going to be very honest. If you follow the instructions and the LCD screen does not come on or if it lights up but there is no menu on the bottom and no image, send it back. The LCD screen on the first one I purchased didn't work so I exchanged it and the next one worked.
109580
I didn't have to activate anything for my touch screen. I'm wondering if something is wrong with yours. I would call Dell support and then maybe you need to send it back.
2150436
Not sure when you have screen issues it may be time for a new one . Good luck
1581649
Wow, your grammar is practically incomprehensible. But maybe English isn't your first language. If your touch screen does not work anymore, then you need a digitizer as well as a new glass screen. If the screen is just broken and you can still use your touchscreen, then the glass will make everything better. You will need tape and a hair dryer. Check YouTube for instructions.
558557
Nope, but I had worse problems. Touchscreen stop working after about 20 days use. It's supposed to be for rough use. I think it's a defective item. It hasn't even been droped... Will return it
2041079
We had problems with the screen when we got our unit - It was unusable. Clearly their quality control is lacking. I would suggest you return it. They will offer part credit, but if you insist, you can get full credit.
805301
The touch screen digitizer is different from the LCD screen so you have to be sure your LCD screen is in good condition before you replace the digitizer. I hope this will help you.
331069
I have the same problem 7 months old touch screen not responding. any idea on how to fix it?
406617
I am sorry but you are asking the wrong person! My husband bought this for me in July and it's been returned twice since. I'm waiting for it to come back now. :( The touchscreen stopped working both times.