I got the battery from accessory trends second time but both batteries are dischsrging rather than charging. will anker hwve the same problem?
569206
I bought mine in november and havent had any problems. It holds a charge all day.... and I'm on my phone a lot.
569207
I have two of these from Amazon and both are working great, no problems. If you do get a bad one you can trust amazon to return your money through an A to Z claim.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
875621
If your Anker is fully charged you wont have a problem. Thats happened to me and it worked! :)
1337864
That is not normal. How many mAH does it say is charged when you check the battery status? AnKer is amazing with their customer service. I would notify them. Also, sorry if this is a stupid comment, but check to make sure you didn't install the old battery again. Let me know how it goes.
1622703
I would immediately send it back. It has to be defective. My two batteries work just fine. They take the charge and hold it until you are ready to use them. Sorry to hear you had trouble. These are hi-tech units and I do suppose that they are a little temperamental.
1534790
They fixed it for me. I wasn't going to even deal with it because having the extra batteries was a plus, but after posting a negative review they contacted me and ultimately ended up sending the correct charger without requesting the old one back. I was fairly impressed. Hope that helps.
254247
I just returned mine to Amazon. These things just don't work at all. Give them a call. I bought an ANKER "IQ" one.... works Much better...
1862942
Sounds faulty to me. It has been a while since I bought my replacement battery and cannot recall if I had to charge it prior to use. All I know is that mine works great. Never have had a problem.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
986039
Have you completely charged the battery? Maybe after charging, try to shut down and recheck battery status. I did not have any issues with mine, I just popped mine in and it worked great. It said they had a great support system, I would give Anker a call. Good Luck!
1955045
I have been using the battery for a couple months and I haven't had that problem. It doesn't seem to charge consistently though.I have not been happy with battery performance.
2251643
I was unhappy with the first battery I purchased because it would only hold a charge for about an hour and a half! I wrote to Ankar and they have sent me a replacement... which I have not tried out yet. Ask me again in about a week. I have to say, their Customer Service was very good. They got me a replacement very fast, I have just been too busy to test it.
406177
Its working fine with mine. Note charge fir 12hrs first time then drain to 20%Then recharge as normal , takes 4 charges before get full advantage of larger capacity
1637764
If charging circuit is non-operational, the old battery may be OK. try returning the battery and request replacement. if charging problem still exists, the charging circuit may be the culprit.
2044104
The battery is charged via micro usb. If you're charging with another anker, it'll most likely be compatible, but best to check directly via anker customer service Rep.
571550
I have never experienced this, as the usb port on my wife's phone was non-functional. We haven't had any problems charging the batteries in the charger that came with the batteries. My best advice would contacting Anker; they have great customer service.
1294691
I had similar experience. Try ordering a new AC adapter cord too. My battery now holds the full charge and its been 2 months and its still okay.