My Daughter dropped her tablet and the power button went inside is there something we can do about it?
606031
Mine did the Same thing. If you open it careful you can just push it back out
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!
2006797
I just received mine today. Ordered on 11/3. I have the power button issue. Guess I'll contact the seller and see about getting a replacement or I'll get another brand. Too bad though because it's an awesome case other than this button problem.
630769
Have you held the power button for 3 to 5 seconds? Should be able to get a cold re-boot of the system. Also, An issue has been identified with this model where if the battery drains to low it will appear dead and not power on. Unplug the 40-pin connector from the tablet. If docked, unplug the tablet from the dock. Press and hold the power button for 10-15 seconds (this performs a hard power off on the device in the event that it is locked or hung) Plug the 40-pin connector back into the device. Let the unit charge for at least one hour (60 minutes) before pressing the power button. Pressing the power button before the unit is adequately charged will hang the device and prevent further charging. After waiting for at least one hour, press the power button for 3-4 seconds to turn on the device. If this resolves the issue, the battery was dead and the unit went into a hung state. A software update to permanently resolve this issue will be pushed via the Windows Update on ~Feb 12, 2013.
2067399
I held the power button and the pair button and lucked into it. But I'm sending mine back. No charging cable, used my Nexus cable. Also not sturdy at all. Strong gust can knock it over. Hope you have a better experience.
1679445
I thought the charger was durable, looks unbreakable. I think contacting Coby may be best option. Also want to mention square trade it would replace your tablet if anything happens to it. Best luck! I'd be lost without my Coby
2014336
With lots of electronics, you can try holding the power button to reset it. Good luck.
662069
You could try holding the power button for 20 seconds and see what happens. Though I think the battery might be the problem, and since you can't remove it, you're going to have to contact the technical assistance.
1286825
my tablet broke down within 2weeks inside screen cracked too. never been drop. Skype didn't work either.
432314
YouTube videos will show you how to replace the battery however it is very easy to do. I did not even use the tool provided. Gently remove back of case with your fingernails. Go all around the outside of the case working it a little at a time. Pry wire connection apart (don't pull on wires) and replace battery. Snap back of case into place. Make sure you completely charge battery before turning tablet on. good luck.
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
172732
The silver power button on back fell out. How can I get a replacement silver power button or return the case for repair because it is only 45 day old?
455593
Reset your tablet. Look for a small hole on the side of the unit that has no other apparent purpose. Stick the end of a paper clip in that hole. You should feel the button inside as it depresses. That will hopefully do it. The ultimate solution is to get a better tablet. This one is one of the worst ones out there.
1282774
We didn't keep the tablet but try to contact the manufacturer and see how they could help
394274
I am having the same issue also. I had the charger plugged in and it got bumped and broken the solder connection inside the tablet. There may be a chance an individual who works on cell phones and tablets may be able to resolder.
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
100896
my son was playing with his...had it a week. from sitting on the floor in his lap to the floor...maybe a few inches. the screen broke.....its very fragile(or at least mine was). i called the company and they told me they wouldn't replace it because it was his fault for dropping it. i fought with them about it but to no avail, they wouldn't even send me a refurbished one. oh well. most likely it is just a glitch....hope they fix it for you.