I ordered one, but when I am trying to make a soup, it just dry everything up. What happen?
573275
Did you add water outside the stainless pot? You suppose to add one cup of water if you are cooking one cup of soup.
573276
Are you trying to make soup inside of the metal insert? That might not work. Try going on to YOUTUBE and watching an instructional video. I am not sure how it is possible for a soup to dry up.
573277
This steamer/rice cooker works by basically evaporating all the water and releasing the steam (notice how the lid rattles; it's not meant to form a tight seal). There are sensors that shut the thing off when the water goes below a certain level. One should not use this to make soup.
573278
Did you use the stainless pot? I have never tried making soup with it - just rice and steam (buns, left overs, eggs, meat etc). I don't think it would be good to make soup because soups usually take hours and the water outside the stainless inner pot will dry out before the soup is ready. You can make congee with it but soup is probably better with regular pot or a croakpot. Hope that helps.
573279
Finally all water will be dried out that contacted directly to the cooker, so you should not heat your soup too long. If you put your soup in a container, even the cooker dries out watter outside the container, your soup still there.
2199535
I have never had this problem before so I'm guessing that there may be moisture between the bottom of the pot and the hot plate? I would make sure that both the hot plate and the bottom of the pot are completely dry. Also, if you are over-filling the pot and water is seeping over the edges, that might be an issue. Try not to fill the pot too high. At any rate, this is just a guess since I haven't had this problem.
1868250
We had the same problem but reheated & reshaped it again. Be sure to keep it in the hot water for as long as instructed...
1247776
Make sure you have the handle pushed down completely before you roll it out. I did not do that with my first one and that is when I started having trouble with it.
880391
When my slicer first arrived I adjusted the handle and wire and it hasn't moved since. Maybe yours is defective? I'm not sure because I have not had this problem. Maybe they will replace it?
1930383
If you are warming up the thermos correctly and for the full time before putting your soup in and it cools considerably after 4 hours, you might have a unit with a bad vacuum seal. If so, request an exchange. When properly done, my soups/spaghetti/etc remain hot for at least 12 hours and remain warm for up to 24 depending on how densely they are packed.
1983627
You are suppose to Cook at not higher than 500 dégrees with the sheet. So it could be the problem.Retry it againat this temp. Hope this is helpfulEdmonde
1079942
This blender is not good for hot items, it will explode out of the top because the velocity is so high. It is better to wait till your soup has cooled then try blending it and reheating it in another manner.
1502702
Jack, I didn't notice that effect with the one I'm using, I would guess perhaps the problem migth be happening due to overheat the pan ! Since I bought it I took very serious the recomendation not to heat it too much and not too fast. Hope this help
645653
I'm no expert but it sounds like (1) the rubber ring is not properly seated, (2) the lid isn't properly seated (it took me a while to get it right), or (3) the pot is defective. If you can, contact the manufacturer. They are the experts. Good luck.
1768112
I have had no problems like this. Perhaps your dough is too dry and therefore, stiff. Or the pan is not in properly.
1330151
I just lifted it and any fluid drained back into my soup, then I stirred it. I didn't really remove the cover and put it on a plate...just lift, stir and put it back in place. Hope this helps. I still love mine.
645654
It sounds like it may need a new gasket, if opening and resealing (after the cooker is hot and can soften the gasket) is working. The Hawkins website carries them, they are not expensive.
1477233
Turn it on high and run the vitamix for a few minutes. Soup will be steaming hot. If you have your recipe book it gives recipes and instruction for making a few soups I believe.
1338910
I would suggest sending back to the company if you can. This does not sound like a working thermos. We have several of these typs of thermos' in different sizes, and this one does pretty good about keeping food warm for longer hours, so I would say that there is something wrong with it. Hope the company gets a new one for you!
702008
Sounds like a manufacturing error, the one I got is quite solid and stable. One solution to that might be to insert a sleeve to tighten up the loose space or if you just purchased it see if you can get it replaced.You might have to improvise and create one from plastic or something similar. Teflon would be great.
654722
I don't know, but what are you planning to do/afraid will happen? Do you mean accidentally getting it wet and then drying it, or soaking it? I'm asking because I would do that with one of mine when it gets used up, if you like.