Was this item discontinued by the OtterBox company?
580960
OtterBox's current waterproof product is the Preserver. This Armour case was their waterproof product prior to the new design.
1508839
You should... Just contact otterbox with any warranty issues.... They will ask for pictures of authenticity of the product
1842894
Maybe by having it re-sewn on, but probably not. Things should not break that easily, so I would attempt to contact Otter Box directly and see if they will replace the item, being it was probably a manufacturer defect. They definitely stand by their products and have worked with replacing an item they make even though I did not purchase directly from them. They may ask you to take a few cell phone pictures to send to them for examination. Good luck.
140024
Contact Otterbox. This problem should be covered under warranty. They will be able to guide you through the warranry process.
714258
I purchased this case and I was happy with it. But it is no otterbox. I recently purchased an otter box defender case for more protection
556795
I got a case, but do not recall the brand, other than it was not Otter box. There were several available, I just ordered one based on a presumption of quality and price.
803062
I drop mine all the time! Its really beat up but has never given out. I believe there is a warranty. I would Google Otter Box to find the answer. Hope this helps.
364478
Hi Debra, The one Otterbox Armor series case I bought was legit. Since it's working nicely for me, I didn't need to return it so I'm not sure what sort of warranty is available. However, I'm sure Amazon would back up your purchase should the product not be what is described.
109448
Go to otterbox's website. You can do a claim and they will prob replace it. I've never had that prob.
2274288
Contact otterbox.Com they request pics and your name the time and date and for the pic to have logos and they'll ship one replacement holster for free I do that because my cases are always broken or have some damage
480850
No There is not. But it is great, i have an otterbox also and they are identical.
729895
I believe so. I told Otterbox that I purchased my case from Amazon and had no issues. Good luck.
633692
Cherie, I believe the company has gone out of business. I bought one with a rechargeable battery and the battery imploded. No response to email and phone is disconnected. I do not know about performance with the Galaxy and Otterbox. Regards, Hank
604572
Not 100% sure, I think that you should have some kind of warranty check with the manufacturer(otterbox). hope this helps
1107349
I am not positive, but I just thing that it's a type of Otterbox that they carry. It's still a genuine Otterbox though.
1938144
YES...Try https://www.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty
618795
Not sure what you're asking. My OtterBox Commuter was brand new. Very well made.