I got this a couple of weeks ago. I turned it on a few minutes ago and it did not power up had to plug it in. Can anyone help?
599755
the Colby requires a hard style start,,,rush and hold start button untill screen lights up with Colby logo. Hopes this helps.
1786861
Unplug the power adapter from unit, leave it unplugged for about 5 mins and plug it back in. This procedure has worked for me
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
424193
Try holding the power button down. It should power on after several seconds. This is a feature that prevents the unit from unnecessarily draining the battery by accidentally powering on during transport.
1261571
You should not have to charge it that long.There must be a proablem with it.2 hrs worked with mine.Try another plug otherwise send it back
2240523
When I received mine last year around this time, the same thing happened; no power. My advice to you is to send the product back and get a refund of your money.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
1004675
Just tried unplugging and plugging into power. Light was on prior to plugging into power. Light did not come on after energized. Needed to be switched on
692765
Amy I have always had it plug into the power supply , what I can do is check it like that and see how long the battery last and let you know . I am on work right now and will give you a reply when I do so.
1324301
The power button on mine died. I have to put it in the sony cradle for it to light up and then I can access it. BUT try the reset first after charging.
30937
wish I could answer your question. I just know when it is plugged in and I turn it on. it works.
1218713
If the player normally powers up, just unplug it for about a minute and then plug it back in. If it hasn't powered up, it's got a serious problem and needs to be looked at. I've got 2 of these and I do have "issues" with them every once in a while but it's always been solved by unplugging the unit for awhile.
889223
I unplugged power for about 5 minutes and that did it. 15 seconds won't do it...I tried that first. Give it AT LEAST a minute.
52288
You can try plugging in the power cord, then unplugging and plugging back in. That made mine work for a few weeks. Then it stopped and started working again but the meter was totally wrong, saying it was full when it was really dead! Then it stopped working all together and I can't get it to work again. It's frustrating but there doesn't seem to be an answer.
470576
That was the same issue I seem to have. Nothing worked when I plugged in to it.