It is running quietly but not pulling in any water. Blue button is not doing anything either. What could be the problem
597015
it is not pulling in water because it has to be filled by water before the pump can work properly. the blue button is there so you can fill the filter with water manually and then turn it on. you have to attach the filter and then start pushing on the blue button fast and multiple times, it is like a manual pump, then when water starts flowing in the filter and fills it up you can turn the filter on.
597016
It has to be pulling in water because if it wasn't you would hear grinning sounds. The little blue is the uv light. . Email me at Competitionreptiles@gmail.com.
1028738
It is very quiet. All I hear is a low hum when I am next to it and it is running. Remember, it is under water when it is running.
1645313
The motor is a low hum, quiet. Keep the water level just above the white filter/pump holder and the fountain is quiet.
876987
It could be that you didn't fill the float with water by holding it underwater for a minute or two when you 1st installed it. That was barely mentioned in the instructions but sounds like something that would assist in moving the float down.
2019255
Make sure the blue plugs are together for cooling. Otherwise you might have to send in for a new plug
2086510
Don't really know, but water level may be low, or maybe gunk got into mechanism. Suggest you wash out and refill it. Make sure water is all the way up to the top. The noise should disappear.
1250268
Mine is doing the same thing. But it does run strong for the few seconds it does run. Suspect the printed circuit board. It is a two speed motor, so if you tap the button a second time quickly before it turns off, it runs in the "low" mode.
2228362
Make sure it's unplugged as it's not good for the motor to run without water through it. From memory it slides and there are faint raised lines to grip on to. I used a skewer to do move it.
2049025
No the batteries are connected properly and charged. The button will not click down because it was compromised by the water/mud.
993004
Send it back! It's so easy to use that you shouldn't have this problem at all. As long as there is water in the correct tank and you are hitting the trigger button, it should work. Double check that you set it up correctly and there isn't anything clogging it. Then send it back.
2143932
The motor is silent. Ther is some splashing of water that takes some getting used to.
93409
The motor is not loud at all, and it is not dirty either. When it is working, yes you can hear the water trickling
416076
When that happens I would turn it off right away and unplug it. Then take a look under the bottom suction area to see if there is something obstructing the flow into the machine.
1280769
I've had mine for several months, a little bit of a hum otherwise with quiet with running water. You need to return.
693258
First, there is a cleaning setting. Let it run on that for a minute. You may have some calcium or dirt in the nozzle. Second, try lifting very slowly. You may have so much water pressure that you do not ever need to have it on full. Think small trickle and just keep pulling till comfortable. Hope that helps!
1154543
If the backup pump doesn't run for more then 10 seconds ( in think), it will not sound. Hold the float up for more then that time to test
1327695
Pull off the top attachment while in operation and look down the neck of the unit. You will see a green light through the water that is being pumped if working. I've had mine for several years with no problems.