I've read through Q&A's and understand that the screws that open the back aren't screws, they're latches. Don't know what that means. Do I use a scr
592450
The latches don't come out, therefore they are not screws. The latches when turned to a certain position either lock the cover on or releases so you can pull the cover off. You can use a coin or anything that will fit in the latch slot and turn the latch to either the lock or unlock position.
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Are you talking about where to put the batteries? If so, you don't open the back. Open the faceplate and inside you will see a white cover. It has 2 big screw looking things that are latches. Turn them with a coin or wide screw driver. When they are horizontal, lift the plate from the flange between the 2 latches.
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it means that instead of turning the screw around and around in one direction, it only turns 1/4 turn. if you try to force it more than that it could break/
69645
I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open without you breaking some plastic either on the door or the lock itself. I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open... » Read More I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open without you breaking some plastic either on the door or the lock itself. « Show Less
1346339
It is hard to explain. Hold the unit with two hands in front of you like you are holding a steering wheel with your hands at "9:00" and "3:00" with the U-shaped metal frame opening upward, just like the letter U.Then cross your hands over each other bending the unit into two small circles.Hopefully you saved the storage bag and can put it back inside which will keep it from popping open until you need it again. Good Luck!
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I bought the whole lock system. Can't tell you about the screws as I had someone put it in for me.
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The info on amazon is very confusing, and nothing on screw on. The units insert, then expand when turned. So, the threads are maybe not a problem. Better go to the company web site for a phone number, then call them. These units cannot be returned. Call the company before ordering, or you will likely order the wrong type. You have to order a set for each 12 volt battery. I would add that this system really works. My old caps leaked and filling was a pain. This system solved all the problems, filling is easy.
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I haven't had occasion to clean it yet, but it looks like removing 4 screws would allow you to remove the back and access it for cleaning. I have NOT tried this yet, however, so it is all theoretical. HTH.
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There are little screws on the bottom. One is for the battery compartment, one is not. You can tell by looking at them which you need. :)
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I am sorry but calling the manufacturer is a better option as I do not know how to describe those screws... I am a regular customer.. Open box screw in and be done.. Sorry..
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I have not taken the back off of mine yet, but to do that you would need a screwdriver. I'm not sure why you would remove the back cover? If you need to gain access to the batteries, that is done by removing the white panel on the front of the body under the part that lights up. You don't need a screwdriver to rotate the two latches that hold it on ( you could use a coin or your fingernail). The latches don't fall out, but don't rotate them more then 90 degrees. I hope this helps you Julia.
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There were four screws at each wheel position on the "bed". It was a matter of removing the screws, applying the wheel mounts and screwing the screws back in. There were washers too but not lock washers. I tightened them as tight as I could with my fingers and intended to go get a wrench of some sort -- not a screw driver. But I forgot and used the truck and managed to lose three screws. My husband will be going to the hardware store to purchase more and hopefully find ones that a screw driver can be used. The directions said to put the swivel wheels on the back (under handle) but that only works if you want to pull rather than push. I intend to change my swivel wheels to the front of the truck. There were four screws at each wheel position on the "bed". It was a matter of removing the screws, applying the wheel mounts and screwing the screws back in. There were washers too but not lock washers. I tightened them as tight as I could with my fingers and intended to go get a wrench of some sort -- not a screw driver. But I forgot and used the truck and managed to lose three screws. My husband will be going to the hardware store to purchase more and hopefully find ones that a screw driver can be used. The directions said to put the swivel wheels on the back (under handle) but... » Read More There were four screws at each wheel position on the "bed". It was a matter of removing the screws, applying the wheel mounts and screwing the screws back in. There were washers too but not lock washers. I tightened them as tight as I could with my fingers and intended to go get a wrench of some sort -- not a screw driver. But I forgot and used the truck and managed to lose three screws. My husband will be going to the hardware store to purchase more and hopefully find ones that a screw driver can be used. The directions said to put the swivel wheels on the back (under handle) but that only works if you want to pull rather than push. I intend to change my swivel wheels to the front of the truck. « Show Less
866149
I wondered the same thing, J. Schor. I'm guessing it means the buttons on top to lock each side when open. That makes sense to me, since they do have an important function in keeping it from collapsing when in use. It also helps to close the unit for putting into your auto or for storage.
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I don't understand why you can't get to the screws. They are on the outside at the top of the flap as shown in the photo. Call the company if you need further assistance.
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Do your best to find the 5 screws. If you can't find it, you must order it from Sceptre. Call the Customer Service. If you are lucky, they may ship it free.
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Zerina, I'm not sure how helpful this info will be but here's what I would try. First, are you using the back up key because the batteries are dead? If so have you tried plugging in the external battery pack to get the safe open? I'll also assume that the key you are using was tested and did originally open the safe? If it was never tested at the time of installation I suppose it is possible you simply do not have the correct key and perhaps could reach out to Protex with your serial number to see if a back up key can be ordered. Not certain if they can do this. The only other thing I might try is to gently push on the corners of the door while turning the key. I had to do this step with my own safe the first few times as the bolts seemed very snug when extended. Because of the snug fit, it felt like the key wouldn't turn but as soon as I gently pushed the door while turning the key, it opened right away. There really should be very minimal resistance. Only happened to me a few times at first and I did apply a dry lubricant to the bolts and have not had a problem since. Good luck.
2277042
I agree with Tim. They're great product. Four small screws and they're out. However, I recommend you just press the switch on the latch part to avoid having to use the magnet (you will see a green sticker). That disengages the latch so it opens and closes freely.
1366915
Did the item go in at an angle and cause it to jam on the way in? There is a reverse button on the unit when you see things starting to go wrong. I think of it as the PANIC / UNDO button. If your project is caught in the rollers, you'll have to disassemble the cover and end plate. It's just standard screws. You can take it apart (while cold) without too much effort. It's a very robust unit and I highly recommend it.
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I don't know to be honest. It looks like most of the debri is on the outside. I didn't see any obvious way to open the back and don't have the owners manual handy.