Love the case, just as I pictured. Problem: developed cracks in corners on day two. They're so bad now that they're starting to splinter. What to do?
606953
I also got cracks in corners. What to do? Enjoy your life- this is just a case. And leave a bad bad review))
606954
Ask for an exchange. Are you sure you're placing the right sized laptop within the case?
606955
Ship it back. I shipped mine back because the quality of the case was awful.
606956
You should return it right away with an explanation and ask for a replacement. I have had mine for a few months and no problems so maybe just a bad part.
1413242
Mine makes a small noise, too, when I push down the corners. I don't think anything is "cracking," per se; I think there's just a small amount of flex in the screen/circuit board assembly, and it's moving slightly in the more-rigid back case. I think the only way to avoid that would have been to glue the screen solidly into the back case, which would have made it completely unrepairable. (I'm not sure that it can be repaired as it is, but a bead of glue around the whole screen would certainly have foreclosed any such possibility.)
1148740
Mine has no scratches or cracks. Sounds like you may have a bad one. It probably won't affect the sound but I know that when you buy something new, it should be in nice condition. Mine came wrapped in a plastic sealed bag inside the case and both ends of the middle piece had plastic caps. Good luck.
2224248
Unfortunately I am having the same issue with the cracking top left bracket, and I have NEVER removed my iPad since I got the case just 1 month ago. I tend to treat my technology very well so it's definitely a manufacturer defect. That being said, Logitech offered to ship me a new one for free so for now I won't complain. I'm hoping that maybe the next one won't have the same issue (although I'm pretty sure it will because the plastic seems to be a bit flimsy- a bigger or rubber bracket would likely have done a better job).
730842
Had the same problem. Fixed by carving out the obstructing pieces of the case with a penknife. Took a few minutes and shows poor design on the part of the manufacturer, but haven't had any problems since.
830643
there is a manufacturing defect on this case. it cracks along a seam adjacent to the power switch in the upper left hand corner. this flaw has been documented on the apple website and apple store employees are very aware of it. for this price, it should be of higher quality. my ipad almost fell on the floor. :(
1971386
My IPhone 5 and Navor case are fairly new and so far I have not had a problem with the corners of my phone. I had a similar case (more expensive) and the corners of the phone were also exposed and were fine when I did the upgrade.
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
314303
John, my frame also broke at that point, after 9 months. I considered it normal wear and tear and just bought a replacement frame (at least I didn't need to replace the whole case). Good news, the new frame has been bulked up a bit around the charging port, so hopefully it will last longer.
148377
I have the Defender series made for the first iPad and it fits well. However the corner pieces of the outer shell have broken. 2 of the 4 corners have broken, making the stand or easel function inoperable. These otherwise excellent and protective case has a weakness here that broke with mild to moderate stress.
1742198
After owning it for 5 weeks, I have not had that exact problem but the case itself has cracked and is now unusable. I have contacted Amazon and they will not allow it to be returned. I then contacted the manufacturer and they are ignoring me. If you haven't bought it yet -- don't. It was my second one. After pretty much the same experience with the first one I bought, I took a chance on a second one because I loved the concept. It has great potential, but they haven't figured out how to make it durable enough to last more than a couple of months.
1187012
Hi Carolyn! We have beeb selling these cases for the past year and have not heard of any complaints, so I don't believe you would have any issues. If there's anything else, just let me know. I can be contacted directly via this link:
800980
I would call spigen direct. Tell them you broke the one the case came with and they will probably send you a replacement. I hear they have excellent customer service.
664589
I have had the case for a while and dont know what they're talking about. I really like the case, myself. The only comment I found accurate was about the stretching. It seems it's stretched a very tiny bit but hardly noticeable. If I was taking my case on and off everyday maybe it would be annoying...
329856
* I have an iPhone 4s. Update review on this case- thought it is a nice case and matches the online picture it is worth only what you pay. I have had it on for about 2 months and it needs to be replaced already. The corners wear off (mine is black and all corners and around the edges are now worn to a bright chalk whte).. And after a drop to the ground yesterday I know have a shattered screen :( I did not expect screen protection like otterbox provides.. But just encase you are prone to drop your phone I would not recommend this case. Otherwise, it has more than satisfied me!
485145
I haven't used this case yet. I had ordered 2 cases & really like the other case. I'll check when I get home to see if I have the same problem.
592216
Had that happen to me within about 2 months, luckily none of the plastic chips completely broke out, just some minor cracking, so my suggestion to anybody who buys these, do what i did and wrap some nice matte electric tape around the joint tightly, i say matte because it doesnt look that bad, and 2 years later it still works just as well as the day i bought, no mechanical failures from that piece again, but then again, i do take care of it to a certain degree (no slammin on the desk top cause you got killed 8 times in a row by the SAME KID)