I bought my case September 2013. How do I get a replacement for a broken case ?
601641
http://www.poeticcases.com/t/warranty it tells you how to get a replacement
601642
I have no idea. Gave poor feed back. No response. I guess the company does not care.maybe google the company and contact customer support. I gave up.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1550363
My expected delivery was September 8th and I still haven't received my case
1170099
Iam not a seller, I just gave a review about a case I bought. You'd better ask directly to a seller registered on ali express...
614975
If it arrived broken, you should be able to get a replacement through where you bought it at no charge. It was not your fault and should be made right.
418167
Just tell Otterbox that the clip broke, they'll ship you an entire new case.
1699524
Otter box had a limited warranty. You have to fill out a claim form and take pictures of the broken case and send it to them.
606955
Ship it back. I shipped mine back because the quality of the case was awful.
1472912
yes...better to buy it new...I did b/c I want the case but they usually include the case
201539
Mine came with a case that looks different then the one in the ad. You need to contact the supplier and ask. I have found most of Amazon's suppliers are honest & dedicated to customer service. You can contact the supplier through Amazon customer support.
800984
I would also suggest calling spigen directly. I'm sure they can replace the part for you.
1562260
hello， friend, please contact the seller you bought it from for replacement.
2274288
Contact otterbox.Com they request pics and your name the time and date and for the pic to have logos and they'll ship one replacement holster for free I do that because my cases are always broken or have some damage
1194158
Contact Luvvitt via their website (Amazon has no authority over their warranty). Email them and tell them you need a new case. You may be required to send in your old case so they can see you need a new one (like with most other product warranties), or you might get lucky and only have to take photos of your damaged case (and email them these photos along with a copy of your invoice). Either way, they are very responsive, even on the weekends.
1380211
From azzo solano manuf. Website. Or if you are real handy, you can find replacement on amazon. Otherwise, the documentation for the case is included with a wealth of information for replacement parts.
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
149151
I would leave a product review or contact the company. They have incredible service and sent me a free replacement strap for free since I lost it. You might have similar luck with the case. Great company to work with.