Bought AC adapter to charge this item. Never lights up? I asked my 41 yr old son to help me with it, still not working. Charged it overnight..??
581607
AC Adapter may not be pushing enough voltage to charge it. I use a USB charger
581608
you can charge it off any USB port or even the ipad adapter since it is 2.1 amps. I just plug mine in and it starts charging, dont have to push the button. I am using my ipad charger. Doesnt take long to charge. Make sure you are not using the USB port on the battery unit but the micro usb to charge it.
581609
It's probably defective. As long as you have a 2A charger (same as Samsung Galaxy or iPad, bigger than iPhone) it will charge and show you lights as it's charging. I had 1 that worked great, and another I had to return. Also, Raymond is right that you need to use the micro USB port to charge.
581610
Takes a very long time to charge. Have to push the small button on the top to charge.
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!
1189358
Its still not charge after 10 hrs i connect them....the BB never has it light on...why....i just buy the charger & my time using it..please help
2178011
I charged it overnight. Don't know how long it takes for it to start working.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
7659
Seems like you may have a problem, the lights on my charger have lit up every time I plug it in. There is a possibility the wall piece itself is bad though. Maybe try another USB charger an see if it works. Or put dead batteries in it leave it for roughly an hour an try them again to see if they have taken a charge.
172079
Not sure whether you fixed the problem or not. Sorry for the late answer. It might be a bad ac adapter you have or the battery is dead.
280252
I hooked mine up to charger over night while I slept ....sorry it took so long to respond =(
1057528
Mine didn't come with a charger. I just put it by the window, and keep it charged. (it's probably overcharged, but always ready.) Today is a typical blah November day, very overcast with no sun in sight and it's charging. I've even noticed the charging light on when there's enough lamp light at night.
1686195
Hello. Joe here from T-Power USA. thanks for the call this morning Jim and bringing the awareness of the issue. I'll contact my supplier about it. We have an exchange guarantee for a new adapter, or refund no problem if there is any problems with your adapter. I will try my best to help.thank youJoe SandovalT-Power USA
300954
You may need a new AC adaptor (charger) when I bought my battery I got the same message. It wasn't until I bought a new charger that the battery started to charge. If it is a new battery try getting a new charger, and if the battery is old, it is possible you need a new one.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1955399
Make sure it is seated properly and the power cord is in a functioning outlet. Mine charged immediately and works fine. If that doesn't help, I would return it and request another.
2218800
Im not sure. Try turning it on and letting it charge up. Maybe it needed the day to charge. Both mine work.
1047569
You either use the ac adapter OR batteries. The a/c adapter won't charge up rechargeable batteries. Would have to recharge batteries through a different device.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
1621718
I bought a converter for less than 4 bucks to fix same problem. http://www.ebay.com/itm/321593667135 From what I've read, not all USB ports supply enough power. The USB Port Jack Wall Charger AC to DC Power Adapter Converter got me going. Good luck with yours!