The battery charger I received with the 2 BM-BCM13E batteries does not make contact unless I hold the battery down. Can this be remedied?
590590
the battery should click into place and stay in by itself. Sounds lile you received a faulty set and should request an exchange for a new one.
1610156
I never had a problem with the battery or the battery charger. If the battery charger is working properly it must be the battery itself. See if you can get a replacement from the seller. Most sellers will accommodate you.
913939
Did you try more then 2 battery or a tester or battery in other charger sorry if it are charger send it back to us for refumd
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
348590
the charger contact points move in or out to fit the battery , I just slide mine in or out until the light turns green . Hope this helps !
64344
I align two of the contacts on the battery with two of the contacts on the charger and it functions propery. I assume that other battery configurations work with this charger also.
2108452
In my case the contact needle pivots for easy battery replacement. If yours does not pivot, try gently lifting the contact with a pair of tweezers just enough to remove the battery with a second pair of tweezers and replacing it with a fresh battery. Good Luck!
1835586
I have never had my batteries give me a problem nor have they ever ran a charge down. I do however believe you can replace them but if you have another problem like you didn't do a full charge before you ever used them, then I believe that would cause the charger to max out with less of a charge and never do a full one.
137983
I looked at the picture. Make sure you bend back the paper on the battery contact points otherwise it doesn't work.
2203404
Put your finger in the little groove and lift the battery out. Maybe your charger is a little tight, so you may have to push a bit harder. I am able to just lift the battery out, with the charger. Hope this helps.
435305
Did you try flipping the battery over so the correct metal contacts are aligned with the contacts on the charger. I have made this mistake myself once in a while.
1989986
First of all check the on/off switch, sometimes it will not make contact with the current of ur battery case. Make sure the batters' are properly inserted(+/-) Hopefully this will help.
1615946
I don't think that is normal, because my charger does not do it. So far I have not had any problems with the charger or the batteries. You should call the company and ask them about it. I am extremely satisfied with this product.
298666
Yes I thought the same thing at first and then I noticed the positive and negative side on the charger and looked at the battery and matched them up. It turns out you only need the 2 contacts to charge the battery. I tested that out and it worked fine.
1234225
I had a similar problem once. I found that the pins on the battery connector were bent out of alignment and therefore didn't make contact. Be very careful on aligning the pins when pushing the connectors together.
111748
Double check that you have the batteries in the charger correctly, charge them and it should work. Return it via Amazon
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.