steelseries SHIFT keyboard I purchased the SHIFT keyboard from BUY.COM. It arrived quickly and undamaged. Went to steelseries home and downloaded most recent "engine". Installed and all is working. However, there is no user manual and the engine software does not have a "Help" menu. Therefore, trying to use the features of this keyboard is impossible--for me. DOES ANYONE KNOW WHERE I can find "how to" instructions/procedures? Thanks. steelseries SHIFT keyboard I purchased the SHIFT keyboard from BUY.COM. It arrived quickly and undamaged. Went to steelseries home and downloaded most recent "engine". Installed and... » Read More steelseries SHIFT keyboard I purchased the SHIFT keyboard from BUY.COM. It arrived quickly and undamaged. Went to steelseries home and downloaded most recent "engine". Installed and all is working. However, there is no user manual and the engine software does not have a "Help" menu. Therefore, trying to use the features of this keyboard is impossible--for me. DOES ANYONE KNOW WHERE I can find "how to" instructions/procedures? Thanks. « Show Less
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In your start menu (no idea for mac) there is the steelseries folder. Check there and the user manual is in it. Also if you right click the steelseries icon it's there as well. Did you experience any issues with the engine install after a reboot? 2 others here have had it freeze up. Good luck!
1816772
Because it uses Cherry keys you may be able to get them anywhere that sells mechanical keyboards which use Cherry keys. Immediately I can recommend http://www.wasdkeyboards.com having done business with them. I presume Xarmor isn't a choice for some reason? If you decide to change brands I can heartily recommend the WASD brand. I am using it now and I honestly think it the best keyboard I've ever used. The Xrmor isn't too far behind.
225114
I tried using "sharpkeys" and wasn't successful. I got a question about microsoft N.E.T. Any suggestions about using this program. Thanks. John Helm
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.
1007742
The keysets are separate from the Shift keyboard. The keyboard itself comes with a generic keyset that you can replace with one that's game-specific.
2109414
This keyboard I just installed it and so far so good. When I got my laptop, windows 8 was already installed on it and when my keyboard went bad, I got this keyboard and it works fine with 8. I have no compliants. There is no windows button. Hope this helps.
2034520
I didn't get the keyboard. I got the mouse, the mouse is worth the cost, but it also isn't a hundred bucks... I can''t speak for the keyboard. I am currently using the steelseries gaming keyboard, with the dedicated gaming zone on the left. It is pretty nice. It took some getting used to. Mostly because there are duplicates of many of the keys and everything is kind of jammed together. I like it now though.
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You should contact steelseries directly, try it with an email or looking for a customer service number on their webpage: www.steelseries.comA receiptwill be asked so you better have it on your hands at the time you make thecall or ask for information.
1744035
Sounds like a character mapping glitch. Looks like an interesting device. I see they are up to firmware 1.1.9 http://matricom.net/wiki/MX2_Firmware I have been using the Bluetooth keyboard mostly on an older Galaxy S2 skyrocket running OEM jellybean 4.1.2. and all keys function for me. Try pairing to a different android device to see if the shift key is working. If it functions with a phone or pad I would guess that either Matricom have mapped some keys with non standard functions, or there is a glitch in the firmware keyboard code table. If it is the case where the keyboard works on a different device. You might try to touch bases with Matricom at http://matricom.net/ The TT-01 Looks pretty handy, wish I had one. I have a TT-03 Bluetooth keyboard in my hardware kit. It has an Apple mac key layout, which can be a bother if I need to type control+Alt+Shift character over an app.
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Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
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The shift keyboard is a gaming keyboard. Each keyset is customized for its corresponding game. You do need the keyboard for the keyset to work. You remove the generic keyset that comes with the keyboard and replace the custom keyset for the game you've chosen. Hope this helps!
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As one of the other responders said time is the key and if it has been too long only calling steelseries and hoping they will be able to do something is all I can say. If not you shouldn't have too much trouble.
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Looking at this keyboard now, I do not see an insert key. However, this functionality might be available using a different key, as I have noticed that toggling the Num Lock key will enable the blue Fn keys. Besides, I have been using this keyboard for 2 months and haven't had the need to use an insert key.
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I followed the instructions and successfully paired it. I charged it the night before. But now even though the tab is recognizing the keyboard, when I try to type its not doing anything. Not sure if this related but the blue light is not staying. I followed the instructions but not sure why it is not working. This is on top of the fact that they did not include the screen protector that was promised...but I want the keyboard to work.
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Hey For the Macro Programmable keys What this mean they dont have any wait or repeat options becasue I want get a Keyboard For Gaming to Do my Rules in the game and repeat them if I have to..And i want find a Cheap Price for it that why I Ask What this mean they dont have any wait or repeat options..?
340360
this keyboard sucks for gaming... seriously! I don't know what its is good for hit the cat with?? It does not remember the state it was last in so every reboot required reactivating the lights. The key to illuminate was print screen / scroll lock which screwed up some other applications that i used when i was turning it on or off. I bought a Logitech illuminated K740. The illumination works great and it remembers the state of the lighting. It also is flat and the keys are easy to see / use. I play BF4 so this works great although i use a Logitech g13 with that also. But games like Far cry 3 work great. good luck this keyboard sucks for gaming... seriously! I don't know what its is good for hit the cat with?? It does not remember the state it was last in so every reboot required reactivating the lights. The key to illuminate was print screen / scroll lock which screwed up some other applications that i used when i was turning it on or off. I bought a Logitech illuminated K740. The illumination works great and it remembers the state of the lighting. It also is flat and the keys are easy to see / use. I play BF4 so this works great although i use a Logitech g13 with that also. But games like Far cry 3... » Read More this keyboard sucks for gaming... seriously! I don't know what its is good for hit the cat with?? It does not remember the state it was last in so every reboot required reactivating the lights. The key to illuminate was print screen / scroll lock which screwed up some other applications that i used when i was turning it on or off. I bought a Logitech illuminated K740. The illumination works great and it remembers the state of the lighting. It also is flat and the keys are easy to see / use. I play BF4 so this works great although i use a Logitech g13 with that also. But games like Far cry 3 work great. good luck « Show Less
1682980
I had this keyboard for a week and it has ghosting problems. Example, you can't press shift + x + arrow keys at the same time. Searching online for "microsoft sidewinder x6 ghosting" you'll find a bunch of articles about this and issues with other key combinations.