The case's connector port is way to tight forcing you to use only apple cables etc. Also the sound is very muffled unless you open the cable port. ?
589813
very few after market can go throw sound is muffled some what with cable port closed
589814
Haven't had a problem with muffled sound. It certainly could be louder when I am playing music but I think that is normal. I talk on it in the car on speaker or with the ear buds. The ear buds only work with the "white" kind that came with it. The plug hole is too small for the fatter other kinds of corded ear buds. Also, you have to leave the sound port cap out most of the time for ease of use which makes the water proof part of it not work.
589815
The cable port is only big enough to handle the apple cable and the sound quality is muffled slightly but these are worth it for a water proof case.
2051339
I am using it just for protection for my i pod. Whenever I have to hook it up to any of my mp3 devices (i.e. car computer) I have to remove the case and then plug the jack into my device. The only time the case does not hinder me from using it without and removal of hardware is when I link it via blue tooth, anything wireless. Hope I could help
1031341
I had the same result. Very annoying. If you already have the older cable you just need to buy the adapter from Apple. Wish I knew that before I ordered this.
503788
Try a new male to male 3.5 cable, also make sure your connections are tightly fitted as no one enjoys a really loose hole. If all else fails you can simply launch the Apple product into the Sun and get something that supports Bluetooth =]
2197023
Not apple user but I would try to reconnect unpair/pair and make sure the audio and music are set to ON....
208684
I honestly don't know the answer to that. I go 'caseless' for my phones so I haven't tried to use any cables thru a case opening. Sorry I couldn't be more help.
1487466
You have to go into your phone settings. System>Accessory>Dock Sound needs to be checked.
2050290
With other ballistic cases I own with apple products, they do not connect into all of the dock stations I come across in the multitude of hotels where I stay.Just use the conventional cable, I am starting to look for a male/female extension cord to solve that issue
816092
Sorry, but the plug/iOS input jack is noisy. If you want a lower noise floor, you should get an adapter that hooks up to the 30-pin/lightning jack like an Apogee Jam.
2251712
It could be that your cable is not plugged in fully so I would recomend checking that. Also, sometimes the volume and play/pause button can be a little touchy. I would also recomend letting them sit on a desk or table for a while.
571664
I have the iPhone 5s and it did not work because the phone speaker and microphone are on the bottom of the phone and were covered by the phone case so everyone complained that I was muffled. The slots on the case for the speaker and microphone are in other spots not aligned with the phone.
2050996
Just saw below responses didn't know apple changed prong size. Why I no longer buy Apple always limiting to their products! My doesn't fit with the Otter Box on it. Far as rattling goes it is the bass just turn it down ! Aux cable your set ! Light weight so if I'm upstairs outside easy to relocate.
2055045
The sound isn't that great. The cable isn't shielded so it constantly has interference and static feedback from other electronics. I only use it for charging now. I wouldn't buy it.
1199818
I had the same problem with the volume. The case is too tight for the phone to fit in without it pressing on the buttons when you put it together. I didn't want to take the chance of breaking the buttons so I returned mine.
1995399
Hello. First you have to loosen the caps the protect the on and off sound, the charger port, and the ear phone port.I usually feel the rubber wrapper away from the case at the sound on off area, since it is a smaller piece. From there it's pretty easy.Hope this helps, if not send me a note.
1730128
There are holes for the sound to pass through. I don't have any problems with the sound coming through. This is an awesome case, not bulky and very snug, I love it. Hope this helps. I am very satisfied with this purchase, in fact I now have the same style in two other colors, lol.
1747133
I never figured it out. I bought two. They really disappoint me. Even though I use cable to connect to the computer, there is noise. And the sound quality is not good. I don't even want to try for that blue tooth.