Who do we contact with the warranty problems?
581050
This item cannot have a warranty. The strings will fall out, it may tear, and you just have to sew it up, add natural leaves and fibers. The more ratty it gets the more natural and better it works. It is not a Hickey Freeman sport jacket.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
1632556
Contact Acer technical support for warranty service. You can find contact information at http://us.acer.com.
999696
Thank you for sharing your experience with us! We are sorry to hear of the trouble you are having, and we would be happy to help with replacement assistance! Please know that this system is backed by a 1 year warranty, and our Product Experts are standing by at 1-800-732-2677 to find a solution that best suits your needs.
1584597
I'm not sure, it's be more than 2 years that I've owned mine, but usually the warranty papers inclued with the equipment state to contact the manufacturer....
175834
i would just contact them with the problem you are having. They were very responsive and helpful when I contacted them.
1369802
We had the same problem and I'd love to hear back as well. This was after a year or so of use.
1616063
I'm not sure what the warranty will cover, you'll need to get a hold of the Manufacture to see if it's covered.
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
80790
If the warranty is from the seller of course contact them first. If it is from the manufacturer you can contact them at (626) 571-5100 to see how to proceed.
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.
437527
I would contact them and send it back, they should honor the warranty, it is good materials and they will stand behind their product.
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
99493
Does anyone have the number they used to call for a replacement? We are having this problem as well.
1702104
I don't have the warranty paperwork anymore, but you should be able to contact the manufacturer/vendor's customer service department. Log in to Amazon, navigate to the Afunta mall page: <http://www.amazon.com/gp/aag/details/ref=dp_mi_seller_details?ie=UTF8&isAmazon;Fulfilled=1&seller;=ATQWPUY890LK5> then click on the 'Afunta Mall Customer Service:' link on the right hand side. They should be able to help you with any questions.
1443392
If you submitted the manufacturers warranty contact them directly or contact Amazon customer service.
183085
i would think contacting the company directly would be the best bet since they have a warrenty