It quit working. How can I get it fixed?
599037
Alice: First of all it needs to be plugged into an AC outlet. All the components are internal and I doubt that you can get to the motor or other parts. Hopefully it is under warranty. I understand that it is nearly impossible to contact the manufacturer, so good luck there. Allan
599038
did you try to replace the AC Power adapter. you can get a replacement from here.T-Power (TM) Ac Adapter for BACK2LIFE HKA21-1000 BL2002 Back 2 Life Back to Life Continuous Motion Massage Replacement switching power supply cord charger wall plug spareMy back2life just back to life!
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
2257322
Yikes! Mine still works. Contact the seller - they should be responsive. Good luck!
1278614
my equipment stopoed working 2 mo after i bought it.i tried ti return ig but git no assistance from u
838513
Plug out the device and plug in again. It need trying. That is how I solve mine
465570
Mine had the same problem and I couldn't get it to work either. Unless someone else gives you a tip I'd suggest you return it.
2106156
I don't think you can do anything to fix that yourself. Try contacting the manufacturer and see if they can offer a solution for you. Mine has been working great for over a year. If you get a solution make sure you post it in case mine goes south! ;)
358058
I got one of these and in less than a year it no longer worked... I'd love to know how to replace it through a warranty.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
886525
By quit working do you mean you could not charge it? That happened with ours. I tried cleaning the charging area where everything connects and we are back in business. Hope this helps.
664826
I got that message too, and then it just stopped working. You'll probably have to return it.
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
264453
Sorry I can't really help you. Mine worked fine. I also don't use it much. Perhaps return it (pain I know). Good luck. phil
460557
Contact Satechi, they will send you a new one for free. Mine was bad right out of the box and they sent me a new one within a few day.
1003993
To tell you the truth, mine stopped working, hopefully I can repair it myself..so you might want to get something else
111921
I would contact th seller ams tell them your issue. Hopefully they will replace it