I've noticed cases where this product was shipped with sub-standard care for a product so fragile, has this been taken into account and resolved?
604081
Perhaps not, I had recently ordered two knock sensors and intake gaskets, they where combined in one box, the sensors was tucked in the corner with some air pillows not much protection IMO. One thing I will mention they come in plastic bags from manufacture as well no box and I`m sure the person stocking your order from Amazon has no clue the sensitive nature of the sensors. BTW both of mine had no problems but I'm sure one keeps in the back of there mine, as I did `I hope they work' as it's a fare amount of work installing them just to find out they are defective from miss handling or poor packing.
604082
No, just received my pair in a box with the wiring. Had the lame air pillows in the box, but plenty of room to move around. The sensors are just in little plastic bags. I was changing them as a preventive maintenance, because my 5.3 Intake Manifold gaskets failed. Does anyone know if they can be tested before installing them? I'm paying a mechanic to do the work. Really don't want pay for the job twice, because Amazon does not know how to ship fragile items.
604083
Mine arrived in a padded envelope via US Mail. I was a little concerned, but it seemed to be intact.
604084
Perhaps not, I had recently ordered two knock sensors and intake gaskets, they where combined in one box, the sensors was tucked in the corner with some air pillows not much protection IMO. One thing I will mention they come in plastic bags from manufacture as well no box and I`m sure the person stocking your order from Amazon has no clue the sensitive nature of the sensors. BTW both of mine had no problems but I'm sure one keeps in the back of there mine, as I did `I hope they work' as it's a fare amount of work installing them just to find out they are defective from miss handling or poor packing. Perhaps not, I had recently ordered two knock sensors and intake gaskets, they where combined in one box, the sensors was tucked in the corner with some air pillows not much protection IMO. One thing I will mention they come in plastic bags from manufacture as well no box and I`m sure the person stocking your order from Amazon has no clue the sensitive nature of the sensors. BTW both of mine had no problems but I'm sure one keeps in the back of there mine, as I did `I hope they work' as it's a fare amount of work installing them just to find out they are defective from miss... » Read More Perhaps not, I had recently ordered two knock sensors and intake gaskets, they where combined in one box, the sensors was tucked in the corner with some air pillows not much protection IMO. One thing I will mention they come in plastic bags from manufacture as well no box and I`m sure the person stocking your order from Amazon has no clue the sensitive nature of the sensors. BTW both of mine had no problems but I'm sure one keeps in the back of there mine, as I did `I hope they work' as it's a fare amount of work installing them just to find out they are defective from miss handling or poor packing. « Show Less
604085
i thought i would take the chance after a year later on this question. bought the part on amazon for half the cost of parts store and even went ahead and got new wiring. i also swapped the two sensors, and the one i bought on here is still throwing the check engine light.
327268
I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers. The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment about the seal), the TV should have been fine.
1890571
Go to squaretrade.com and check I do not believe so! Now they will no longer cover accidental damage as well!
1568371
I can attest to that. I recently flew international and needed to bring this computer. I took the plastic handles off to fit it in my suitcase. Security took it somewhere for additional checks and then wrapped it in 2 layers of bubble wrap (no box) and flew/shipped it to me. The case had been dented, dropped multiple times, one of the thumb screws half worn away by friction! I was livid. Anyway the case is still fine. Only problem was I used the wrong screws to mount the 3.5 hd so it came loose and shook around. Anyway I reassembled it all, stress tested it, and all is fine. After that it was in the back of my friends trunk next to toys and bikes for his kids. It rattled around and one almost accident it flew against the bike, the entire side of the case got scratched up. Still worked fine. So if you actually move with the box it came in, properly secure the hd, and make sure the thumb screw that locks down the pcie cards is tight, you can probably throw this thing down the stairs.
1342671
There is a warranty against shipping damage and manufacturer defects noted prior to assembly.
52996
Not a problem for me. Was your product damaged in shipping? Mine is just perfect.
2142146
If there is no physical damage done, best is to contact the company as it has not been even 6 months since your purchase and I am sure they would try and resolve the issue. They seem to be a company which cares for their products and their reputation.
1164408
I'm not sure what the point of this question is. No, they are not intentionally shipping damaged products. Sometimes people will receive a defective item, that is just life when buying things. If something is defective, they will replace it; I've never had a problem with them in that regard. In my case, my speakers arrived in perfect condition and they sounded fantastic right out of the box. If you are looking to get some good desktop speakers, these are excellent (if maybe a little too much bass even on the lowest setting)
1349327
Mine arrived in perfect shape. That would be the carrier if they are crushed. Btw, thanks for reminding me, it time to change mine. :o)
525595
should be against manufacturer defects and shipping damage. check with place of puchase.
773536
I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers.The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment about the seal), the TV should have been fine. I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers.The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment... » Read More I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers.The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment about the seal), the TV should have been fine. « Show Less
2175681
You do realize that box is sent by the manufacturer to every retailer. Samsung isn't interested in getting returns from their distributors...so they package them with enough protection in the original box. Accidents happen...no product can be protected from the greatest abuses...so exchange if necessary. Have you seen the commercials for most tablets...they can take some abuse.
791190
I was worried about that too. It comes packaged in this molded styrofoam. I wouldn't trust dropping it but it was shipped to me fine. Plus if it breaks during shipping you could just return it but once again, I don't think it will since mine didn't.
1820383
Mine came in undamaged as well as the box they were shipped in . That does not mean that there is still a slight chance that it may still happen . Although for the most part I think it is the primary goal for that not to happen for the most part.
1062686
Ours came intact. It's really nice. Maybe it was just an accident during shipping? Send it back and have them send another I'm sure it will be fine.
1207032
I had slight damage...but nothin noticeable ....it was actually package really well....the handling after is probably what caused it..All in all Im happy
605882
Check their website. Do not know if different if buy through Amazon. I did read of one customer with a problematic case- quickly replaced. On their site look under 'shipping and returns'. Truthfully, i never even checked before I bought it- had several recomendations from friends; been very happy with it. Hope that helps.