What do I do when after 4 months half the keys stop working? Oh and it's outside the 90 day warranty now. very disappointed!
572606
I'd contact them anyway, of you haven't already. They've been very helpful to me. Maybe you can work something out with them. http://mywerkz.com/contact/
372611
I would not recommend this keyboard. I had it for about a month with little use, and some of the keys stopped working. I recommend going with a better brand.
791815
there is only one action to take - contact the seller/manufacturer. your keyboard has just failed, and being sealed, there isn't anything YOU can do about it. in the world of computers, dead keys are not an anomaly.
1304217
lol, your better off than me. I lost my key. But it seems to me I had the same problem, and it turned out to be I just had the have the open and close handle in a certain position for the key to work. Play with that sequence and hope it helps.
827948
That is very strange? I would try to re-set the blue tooth link and if that fails I would suspect a defective keyboard. I have been using mine for some time with no problem so far. Even a BMW breaks down. Good luck!
245358
I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process).
1780555
I ended up replacing this keyboard with the expensive Microsoft one instead, because this one just stopped working. I took good care of it and most of the keys just didn't work or I had to push very hard. I know it's really expensive but you might just have to suck it up and pay, see if you can get a deal on here.
1133360
The keyboard itself works pertly fine! Supports N key roll over, you can type as fast as you want. I had this keyboard for about 2 months now and the LEDs start to wear out :( 5 of the LEDs already died... I'm kinda disappointed...
1694476
I bought this key last october. It workes week for a month and now it only works when it feels like it. I tried new batteries and nothing works. I keep sendkng sending this company emails and they arent responding. Very unprofessional. . I wouldnt buy from then
1416521
I did not receive any type warranty -- actually the one one I purchased worked greatFor about 6 months then the keypad started to stick and not function properly.i tried to get some info. Re: warranty or if they would replace it From the seller but never heard back. So I regretmnot just paying $200 extra forA brand new one.
965301
Same happened to me, I called customer service and they said it was out of warranty. I lost my money buying this brand. I'll never buy anything from them. I see is a common problem.
1662147
Might have to ask the seller? I didn't get any warranty, its part of the policy. 90 day return I think. If anything, you should check on the receipt.
1803011
Kent...UPDATE to my Post under C. Watts - I was able to reinstall the keyboard and get the F5 key to work. While the quality of materials is lower on the current generation of keyboards, mine is working fine and the quality is acceptable. As far as spacebar issues and such, I think it's just a break-in period you have to go through. And truthfully, this is the best layout of a keyboard I've ever used. I use it every day, all day long and just would not want to be without the split design.
2124460
I don't know. How long have you had it? My keyboard died shortly after I bought it - maybe I overjuiced it, I don't know. I had it replaced, only to have to get another replacement after the middle keys in all three rows stopped working, which actually happened twice. In other words, I'm on my third keyboard (after a lot of hassle getting ZAGG to replace the keyboard since I could not longer do it through the store where I bought it). Now guess what? The middle keys on this keyboard have all stopped working. Never buying the product again.
19804
Do not buy this! Most of the keys stopped working after like a month, then the entire keyboard stopped working after about 2 months. Same as other reviews.
1881388
The company that supplies it for Amazon is not very good in the customer service department. In fact, the keys were sticking on ours and, thank goodness, I brought the problem to Amazon's attention first. They emailed the company on my behalf. When I called Amazon a few days later to say they still hadn't responded, the company finally did; saying we were over the 30 days!!!!! Amazon got right on it and thanks to their guarantee, we now own a functional keyboard, with sticking keys - FREE OF CHARGE!!! My advise: go directly through Amazon...
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry