I use an Otterbox case on my phone. Will this charge through the protective case, or would it need to be removed?
602916
I have an iBlason cover on my phone and it charges through it. It may depend on the thickness of the case though.
602917
I had used it witha protective case and is seemed to work, but the charger died within two weeks, so i would not waste your money.
602918
My husband uses an Otterbox case and it charges just fine with it on. I use a hard slim case and it also works with no problems. We LOVE our charger and would never go back to plugging in our phones.
602919
I do not have an otterbox case, but my phone charges through the speck case I use. Please note that placement on the pad is critical! If my phone is off target by more than a half inch, it will take significantly longer to reach full charge. One of the 2 "targets" on the pad needs to be in the center of your phone's coil antenna. Typically my phone is fully charged (from about 15%) overnight, but when miss placed, the phone will still need 20% to be fully charged. Hope this helps.
1453045
Mine is under a Speck Candyshell and it charges just fine. I also have one on my note 3 with an Otterbox commuter that works great as well. Also charges the note 3 through my Red Pepper case. Hope that helps.
1953345
Normally, the protective case is suggested to be removed during charging as it will indeed affect charging, your kind understand would be much appreciated.But Yes It Still Works As an person who has worked with the company the first sentence is what they would suggest but yes it still works
10382
l need to remove my case however you can also disconnect port from back of dock and charge your phone that way. hope that helps.
2189776
If you want to charge the phone by itself you will have to remove the case. While the case is on, there is no input for the lightning cord. If the case is on you wouldn't need to charge it with the iphone charger. You can charge both simultaneous. No need to remove the case.
680124
I have not tried that, I just charge the iPhone thru the case. The top is made of plastic, so I didn't want to break it every time when I take the iPhone out.
1003056
Yes, there is piece you remove from the charger if you have a case. My case is very slim. It sometimes requires some wiggling to make sure it is connected.
543985
I don't specifically have an Otterbox case on my iPhone, but the device has a wide base against the connector that goes right up against the phone mic and speaker, so I would assume the case would block the transmitter from being plugged in properly.
288168
No you don't have to take out of case to charge there is a little flap that has the charge port under it. Flip it up and plug it in. No removal required.
209556
I do not remove the case to charge my phone. I have not removed the case since I put it on. I have not dropped my phone but I feel the case is strong and sturdy. I'm thrilled with my phone case and purchased two other cases for friends.
1133206
you have to take the case off and then charge it. I had another case on and i had to take it off whenever I was charging it in my car.
1464544
I would recommend taking the case off - the further distance between the charger and the device, the less the amount of charge per unit of time.
125555
Ha case is very thick to charge it I remove case a little mayb u can try that
1827353
If you are charging your unit on the top, you need to remove the case. If you are using the charging cord that came with the unit in the back, you do not need to remove the case.
1572042
It depends on the thickness of the case. The wireless charger will fit in between the phone and the back cover and it will depend on how thick the back of the phone gets with the otterbox on if the wireless charger will pick up the signal from the charger base with the case in between. I have a regular cover and I don't have any problem charging, so it might work just fine.
1257351
It will charge through a case but it does make it harder to find the "sweet spot" where it will charge properly. probably worth the extra $ for one a bit nicer.
998950
used it with an otterbox commuter case, charged fine. just remember it charges slower than the micro-usb port. but all wireless chargers are slower.