Amazon Delivery Experience: Is there anyone who has had a similar experience?
1818882
I just wrote a review of the Panasonic 50" Plasma. I mentioned that the person delivering the TV did everything "White Glove Delivery" is supposed to do except provide two delivery people. If I hadn't helped him he wouldn't have been able to set the TV up onto the stand. He did haul away the trash afterwards. I don't think Eagle does more than provide delivery to a freight company that's local to the receiver. After that, any ham handed delivery man can toss the unit around so that it "rides" in the back of his truck. If Amazon sends it via "White Glove", they have paid the shipper for the service, including the two delivery people, trash removal and to set the TV on it's stand. Local freight companies contract with Eagle for doing deliveries so a call to them is evidently needed.
1335325
I was in the same situation, however, I now use Amazon Prime and get everything within 1 day if I really need it or 2 days for free. As you can see the problem can be solved without too much wait. One benefit is also at Christmas time you get your packages faster :-)
974199
When, one week ago, I received an email from Amazon saying that Pilot was in charge of delivering my 40XBR I was not happy since I tend to read the reviews here. HOWEVER, they did extremely well. They called me yesterday to set up the appointment and the window was one hour. From 7-8AM and they arrived 8:03! A great service and they guy was really nice (he unpacked and tested that everything was working properly).
46469
Update. Tracking says shipped twenty days ago from a city 3 Hours away. No contact on amazons part whatsoever. Nice. Sad thing is that this has happened so many times I lost count. I think it is time to short amazon stock as the service quality is gone out the window.
863694
I would suggest looking into Amazon Prime or other accelerated delivery alternatives available for Amazon orders.
1232443
we have, but i send it to amazon warehouse on the way.should be in next week.thanks for message
1788252
Sorry, not yet. It has not been delivered to Amazon for direct fulfillment.Regards,Ed
982111
I ordered mine on January 15th and haven't heard a peep from Amazon. It used to be that they were good about being able to get new release items out in a competitive manner. It now appears that they have lost whatever edge they might have had. If I see one locally, I will buy it and will cancel my Amazon order.
1324515
when one uses amazon you must be prepared to deal with the type of situation you've encountered. Good luck with that. Read my original 4 star eval of this product to see what I mean. I will make nor read further responses. thx
839885
I went to the final page after you review your order. All my payment information had already been entered. The next step was to place the order which was over $4oo more than it was suppose to be. I emailed amazon and their response was to go ahead and place the order then I could contact them and they would apply the promotion. I didn't want the inconvience of trying to do that so I didn't order it. I checked back a few days later & the promotion had changed. I wonder why!
1989936
On the availability. Amazon told me 11 February. When I asked what they based their estimate on, given the manufacturer's estimated of March 2011, they have been strangely quite, not answering my e-mails. Makes me think there was more than a bit of deception going on, trying to increase pre-orders. Otherwise, why wouldn't they answer my question? Not too remarkably, they quickly changed my status from estimated delivery to "not released". This isn't the first time I've seen Amazon lie when it suits their purpose.
106658
Great question. I cannot confirm it, but I just chatted with Amazon to see if they could and here was the response: "Asheesh:I have escalated this issue to the management team. I request you to wait for 7 days. We will correct this as soon as possible." If I get a response, I'll post it.
2007860
Check your tracking number. Remember all the holidays and allow extra time?? Call Amazon??
1793204
Look at it this way, do you honestly know how it would have been shipped to a store? Amazon is pretty reputable company, wouldn't guess they'd do it any differently than any other.
1256616
It was my experience that Newegg used inferior packaging when delivering my drives. I had a horrendous time with them, had to return 3 drives that were shock damaged during shipping. I had no such problems with drives purchased form Amazon. Just my two cents, but it does make cents.
974803
I was very unhappy with the CEVA delivery person and let Amazon know about it. The driver called me the night before it's delivery day, asked me if he could bring it at 1 pm "or sooner", but didn't show up until 7 pm on delivery day. Amazon's posted delivery was between 6 & 8 pm which was fine, but I ended up wasting an entire afternoon waiting for the driver to show up. Also, the guy was unfriendly and impatient, and because he was by himself, I had to hold the TV while he screwed in the base during setup as well as lift it up onto the TV cabinet. He obviously didn't want to take the packaging because he told me "I've delivered 20,000 of these, and only 200 people wanted me to take the packaging away". Lol! He also said Amazon "will not provide packaging" in the event the set has to go back. So yeah, VERY disappointed with the "White Glove Delivery" by this company.
517523
I haven't received anything myself (email, etc). Amazon hasn't even charged my Bank account yet. Hmm.