What if it breaks down? What's the warranty and do you go through Amazon, your store or Proctor? I've had bad luck in the past with things that break.
1838628
Hello AS. I have not had a problem with my same coffee maker. It has worked at our expectations, and we are heavy coffee drinkers. Two pots brewed per day and weekends at least four. This includes brewing teas & hot water for soups and such. Hope this helps. I did buy a similar product years ago from the Navy Exchange. Called customer service to have repaired/replaced under warranty. No problem gave me address to mail to four days later my replacement arrived and I had just send the broke one back. I can't complain about that. Good product and my experience, "THEY STAND BEHIND THEIR PRODUCT". Hello AS. I have not had a problem with my same coffee maker. It has worked at our expectations, and we are heavy coffee drinkers. Two pots brewed per day and weekends at least four. This includes brewing teas & hot water for soups and such. Hope this helps. I did buy a similar product years ago from the Navy Exchange. Called customer service to have repaired/replaced under warranty. No problem gave me address to mail to four days later my replacement arrived and I had just send the broke one back. I can't complain about that. Good product and my experience, "THEY STAND BEHIND THEIR... » Read More Hello AS. I have not had a problem with my same coffee maker. It has worked at our expectations, and we are heavy coffee drinkers. Two pots brewed per day and weekends at least four. This includes brewing teas & hot water for soups and such. Hope this helps. I did buy a similar product years ago from the Navy Exchange. Called customer service to have repaired/replaced under warranty. No problem gave me address to mail to four days later my replacement arrived and I had just send the broke one back. I can't complain about that. Good product and my experience, "THEY STAND BEHIND THEIR PRODUCT". « Show Less
1838629
Hello AS. I have not had a problem with my same coffee maker. It has worked at our expectations, and we are heavy coffee drinkers. Two pots brewed per day and weekends at least four. This includes brewing teas & hot water for soups and such. Hope this helps. I did buy a similar product years ago from the Navy Exchange. Called customer service to have repaired/replaced under warranty. No problem gave me address to mail to four days later my replacement arrived and I had just send the broke one back. I can't complain about that. Good product and my experience, "THEY STAND BEHIND THEIR PRODUCT".
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
717045
The only warranty I am familiar with is with amazon. Maybe Pyle but I doubt they would be much help. I had three break. I would not buy.
1644558
Good question! Ours broke also and we were very disappointed. Strathwood and Amazon need to propose a solution.
1736658
I tested the one I got and it works great! I thought my original had gave out but upon further inspection it was a loose connection. So I keep the new one as a spare; wasn't too concerned about warranty. However, the seller does say you can use amazon's return policy or contact them for further item details; they may offer you a warranty.
1729675
If it arrived broken I think the no questions asked warranty by Amazon is over although they may still take it back. If it broke in your possession there may still be a chance Amazon will replace it. Contact them.
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.
1948522
We will cover you with a 90 day replacement warranty from our warehouse. If it goes past this...we will try our best to back you up with the Manufacturer we deal direct with. We will try our best...but I know that if a manufactured item goes bad...it goes bad within the first time of use or within a week or two. After that, it would have to be premature failure or abuse.
1136367
I would suggest that you contact the manufacturer about a warranty. I've only used mine three times since I got it in June, and love it. No problems with it at all.
760911
Mine was also broken. But since this was my first time ordering thru amazon. I didn't ask for a new one.
731580
Been happy with mine - but don't expect much warranty coverage except Amazon's refund conditions. Blow it up - it is out of warranty! Probably 90 days?
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
444418
It has happened to us as well. Amazon handled the problem fast and provided us a new unit quickly. However it failed after two weeks ago. It also went dead. I am returning this one too.
1318189
I think the warranty is threw amazon. This is the second one I bought in 3 years because I ripped the first one.
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.
1414688
Contact Amazon Returns and they will set you up with a pre-printed label to return the failed unit. Before ordering a new one let the supplier see the failed unit first. Maybe it is still under warranty and would be replaced at no cost or maybe it can be repaired. First step is contact Amazon.
170814
If it fails within 1 year, go on the Targus website and send them a message explaining what's wrong and they will replace or repair it for you, after you pay to ship it to them. It took about a month for me to get mine back from them.