How do you activate (turn on) the keyboard? No directions in the box never used keyboard with my ipad before....Its a new ipad air with this keyboard
1847649
I had the same problem initially. Make sure Bluetooth it turned on in settings for your iPad. You have to have the iPad installed with the magnets towards the bottom. You'll know this is right because the device will snap into place with the magnets. Once it snaps into place you'll see the light on the keyboard come on and you can pair the device in settings.
1847650
Jim, make sure the keypad is charged. Snap the iPad in place and pull the keypad into position just before the keys. On the right side you can see the charger hole. The is a tiny pushbutton. Press it! It should blink blue. One it connects it will go to solid green and will eventually go out. I did have to activate BlueTooth on my iPad! Hope this works for you!
1528427
I have had no issues connecting, after initial setup the keyboard turns on automatically when in connect the side magnets of the iPad just past the row of function keys (a blue light above the delete key indicates the keyboard is active and connected)
1496084
There is a (very) basic instruction card included in the box. The back of the card shows a web link to the Apple website (support.apple.com/manuals/ipad). Your next option is to search Google for specific questions that you can't find answers to in the manual. For such a popular product, you will have little to no trouble in finding many detailed instructions.
2081668
You have to hold the button down on the keyboard while the blue light is flashing. But make sure your Bluetooth is turned on on the IPAD. When it is paired you will see it show up on your IPAD and then click on the one that list the keyboard and it will start working.
559718
Make sure the keyboard is fully charged. Turn on both the keyboard and the iPad. You'll need to turn on the Bluetooth on the iPad and then stay on that screen. You should see the keyboard show up as a choice-if not, press the connect button (upper right on keyboard). The two devices should connect and the keyboard will be useable. Hope that helps
1432151
I am experiencing the same thing but, sadly, I have not found a work around other than to restart my iPad and re-sync the keyboard. Thankfully, both happen pretty quickly so I don't see it as that big an inconvenience.
1977989
Don't know if this is going to help or not. I dont remember getting a manual. All I did was make sure the keyboard was charged up, then go into settings on my iPad, then Bluetooth, make sure Bluetooth is on and find/connect the keyboard. Good luck
1033971
I've been trying to get my keyboard to sync with my IPAD. The little icon just keeps spinning and won't bring up the window for me to enter the code. Any suggestions?
1573145
You need to have the keyboard on, press the bluetooth switch, and search for the wi-fi connection for your keyboard on your ipad. You will only need to "connect" the devices once for it to be found when you use it in the future.
432371
I have had it work just fine, but now I can't get it to work. Could someone talk me through the process. It is charged, I turned on the keyboard. In my settings I have it Bluetooth enabled and connected to nearby devices. I've paired it and waited for the blue light to stop blinking. But it still isn't working. Am I doing something out of order?
209229
Thank you for your inquiry. Per our warehouse we have provided the information you requested below: - To turn product on/off, this keyboard as a on/off button next to the usb port. - To connect it to an iPad, use a USB cord. - The red light means it is charging. Thanks again and please do not hesitate to contact us if you have any additional questions. If you need further assistance, contact Customer Service Mon - Sun, 9am - 5pm EST at 1-866-730-9738. Sincerely, Brian Fanatics eBay Store Customer Service
418241
I, too, purchased an aluminum keyboard for my iPad. I have not had any problems with it so I do not know why you are having this problem. Have you tried to reset the device?
1135982
My wife had a problem but I didn't. I rebooted everything since I didn't know what she had done. I turned the keyboard on. Make sure the status light on the front is green. Then press the bluetooth button behind the power switch. Then the green light blinked. BUT, it still wasn't pairing so I removed the keyboard from the list in bluetooth settings forcing the ipad to find the keyboard again. The ipad found the keyboard and by touching the Folio 5 in settings, it connected. This should do it.
1644347
I have an iPad 1, and it didn't work for me. I had the keyboard charged, it was all plugged in appropriately, per the directions, I even had someone else verify that I'd done it all correctly (a PhD chemist!), and still, no joy!
1436567
I never got one of this brand because they were out of stock and wound up getting the one from Poetic. It looks exactly the same - probably all from the same manufacturer with different branding. You have to be a little bit patient. Make sure you have pushed and held down for a few seconds the button to the right of the on/off switch on the keyboard after you have turned it on. Settings has to say it is "paired" not merely connected. When everything is working, the blue light on the keyboard does not flash; after pairing, wait until it stops flashing, then try it again. Hope this helps.
255058
Oh. My iPad is fine. I bought the iPad way before this keyboard. And it is fine. It's the keyboard that won't work right. My iPad does have a code but its my very own personal one. It wasn't provided to me by the company
1508111
There's an on and off switch at the corner. The iPad recognizes the bluetooth connection immediately and you can start typing very quickly. Once you turn the keyboard off, the response is almost equally immediate. It takes a split second to recognize you turned off the keyboard and to bring up the iPad keyboard if you want to use that instead.