The rubber piece that attaches to one corner broke in less than three months. It's past the Amazon return time. Can this problem be fixed or replaced?
1842893
Submitted it to Otter Box and they sent me a replacement. Not just broken pieces a compete replacement.
1842894
Maybe by having it re-sewn on, but probably not. Things should not break that easily, so I would attempt to contact Otter Box directly and see if they will replace the item, being it was probably a manufacturer defect. They definitely stand by their products and have worked with replacing an item they make even though I did not purchase directly from them. They may ask you to take a few cell phone pictures to send to them for examination. Good luck.
917647
I would contact Amazon or Logitech. Was it torn upon purchasing, or was it torn after using it. Did you set it on something that might have poked a hole or torn it? Amazon is great about returns...
368279
I would contact Westbend Directly there must be a customer service number then I would tell them to send you a new one. I haven't had any troubles with mine.
1087358
I sughest sending it back to amazon. my daughter cracked hers as well, but the shipping and replacement cost isn't worth the hassle.
1288647
Good luck. Amazon wouldn't replace because it was over 30 days for me, and when I emailed the company selling the part, I was ignored. It is false advertising. They claim there is a 150 day warranty, but there's not. I never heard back from them and ended up throwing it away.
2114167
Good luck. We had 2 had 1 replaced neither one work. If you don't return within 30 days call amazon and try and get a refund and you will have to reorder. But they still broke and they won't do anything.
1906145
I also fractured mine as well, I do not have an answer on what to do. Mine did not work well enough to invest a lot of money to repair it. If you find out let me know.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
1050488
I have the same chair and have a exact same problem. I bought this chair few month agofrom Amazon.I tried to fix it but there is no way to fix it... We should ask to replace it...
1733709
Ours broke too--we just did without. I wonder though if you contact Griffin--if they would send you a replacement clip. We didn't do that--we just kept looking online for replacements then just gave up and forgot about it.
1875709
Yes, and now that corner has started to delaminate. If I could find the warranty information I'd send them back.
978544
Mine just broke also after just a couple months, so I will be returning. Not sure who to call. Post if you figure it out?
845291
not sure mine broke , only using the top part for now. Would not buy it again.
1799518
I didn't know that.anyway that's a good news for me . It's broken I need to get fixed. how can I contact to the seller? Let me know
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,
1475698
Mine broke less than a week out. I tossed it in the garbage. I decided to order one online from a local store, that way I could return it easily if needed.