Why are you advertising the cameras as new when they clearly are used and missing the warranty registration?
1845428
Hello, The items offered on our website may be sold by Amazon.com, shipped by Amazon.com, or sold by sellers. Many individuals and businesses sell used, new, refurbished and collectible items through Amazon Marketplace. The condition of a particular seller's item can be viewed by clicking the "used," "new," "refurbished" and/or "collectible" links on the item's detail page. For a description of what these conditions mean, please visit our Help pages:
1552706
If the camera is less than a year old, the current warranty when new still applies, but you need to get proof of purchase from the original owner in order to take advantage of it. Some Ebay auctions are eligible for you to buy a third party warranty extension.
912177
Not all sellers are sending USA warrantied cameras. You'll need to check with the specific seller as some people have discovered only after receiving a camera with international plugs/chargers.
231649
I completely agree with D.P., but one major point to consider when buying from the E-Bay is that a lot of those cameras with "nice price" are coming from grey market, which means they do not have a 1 year US Warranty, and some parts may differ from the US models(i.e. battery charger with cord vs directly plug to the wall US version)etc... Anyway if you decide to purchase from the E-Bay make sure to ask the seller if this is a US or a grey market version.Good Luck.
204678
Thank you for contacting us. As this is a new product, the one year warranty is held by Nikon USA. There is no registration required for the warranty, if you should need warranty service you would simply call Nikon for instructions and they'll honor the warranty as long as you provide an invoice showing that you purchased the camera from an authorized dealer like Cameta Camera.
1213284
No, I haven't. I frequently order from Amazon and my purchases are always well-boxed. Are you certain the cameras did not come from a third-party?
695847
I'd have to go look at the papers for the warranty information. The camera was brand new in box and all. This is an amazing camera package at an amazing deal and I love it.
2201876
J&R; are really selling them half off... maybe it is a refurbished unit or with cosmetic damage, I'm not sure. I paid $600 for mine from Amazon itself and it was worth every penny.
2061908
I think that retail versions contain a factory warranty, whereas cameras that were meant for other markets but were imported to the US afterwards do not.
2164221
I bought two of these via Amazon from this vendor. The cameras I received lack the HikVision marking, packaging, and associated software. I noticed that the firmware was several versions older than the versions reported by users of this HikVision camera. I called HikVision USA, and learned that they will not provide access to firmware, documentation, warranty, or support of any nature for this camera. I returned the cameras to Amazon for refund (with some argument from Amazon). I reported to Amazon that these are unsupported by HikVision. Amazon still lists these as HikVision. They are NOT. In my opinion, Amazon has and continues to mislead customers regarding this item. I bought two of these via Amazon from this vendor. The cameras I received lack the HikVision marking, packaging, and associated software. I noticed that the firmware was several versions older than the versions reported by users of this HikVision camera. I called HikVision USA, and learned that they will not provide access to firmware, documentation, warranty, or support of any nature for this camera. I returned the cameras to Amazon for refund (with some argument from Amazon). I reported to Amazon that these are unsupported by HikVision. Amazon still lists these as HikVision.... » Read More I bought two of these via Amazon from this vendor. The cameras I received lack the HikVision marking, packaging, and associated software. I noticed that the firmware was several versions older than the versions reported by users of this HikVision camera. I called HikVision USA, and learned that they will not provide access to firmware, documentation, warranty, or support of any nature for this camera. I returned the cameras to Amazon for refund (with some argument from Amazon). I reported to Amazon that these are unsupported by HikVision. Amazon still lists these as HikVision. They are NOT. In my opinion, Amazon has and continues to mislead customers regarding this item. « Show Less
1860988
I'm not sure I have not yet had a issue with the cameras yet to even begin looking into a warranty sorry I couldn't be more help
2098876
Probably a scam where you have to buy the accessories that should come with the camera separately. I wouldn't buy it from them. I'm on the waiting list with Ritz.
1368893
It depends if you're buying it as a new retail camera (the current $1300 listing), or a used one that also might not have all the items included with a new purchase (instruction book, charger, etc; such as the current $109 listing). Or, you know, work. But most sellers should tell you the status of the item and what is included.
520412
I purchased 2 of these and they were not "Brand New" as advertised. One was useable and I returned the other that had rainbow colors and was given a refund through Amazon, not the seller. The one I kept has now stopped working. I have 8 of these that came with my original system and they have good video and night vision. My advice is to buy a new one directly from Q-See and not a refurbished camera. Sorry this took so long to respond, I was trying to think of something positive to say about this product.
1741564
The Recall issue is OVER unless you are buying the camera off the street or a used one from Ebay....And I would not advise it because for about the same price you can shop around and find a new one. Also many merchants have free shipping, warranty, special discounts and special 0% financing. Many offer 'bill me later' for 6 months 0% interest.
224245
I got a US warranty. I suggest you go to Beach Camera and check out their warranty policy since this is where the camera comes from.
713254
Box was closed and item was new. It came with a worldwide warranty card (meant for a different market) but dealer assured me everything was with this and offered an additional warranty free of charge for the camera itself. Haven't had any issues so far.