What is the warranty for this lithium ion battery?mine is dead after only 5 months
1847177
Mine was dead after 5 months, too. Under warranty since it was part if vacuum purchase.
1847178
2 years if you have the receipt, I have a second battery and keep one in use then switch. Always have one ready to go.
1847179
Your battery may not be dead! IT'S PROBABLY THE CHARGER. I purchased a second battery so we can always have power regardless and found that the charger was just not charging. I unplug the charger for about one minute and plug back in. It then will fully charge the batteries. There are many times I don't get a full charge and unplugging the charger and allowing it to reset works every time. We use the vacuum daily and the original battery is at least five years old and works just fine even today. IT'S PROBABLY THE CHARGER.
1847180
The warranty is for 2 years. We have had 2 batteries to interchange with the charger for a year and a half with no problem.
1847181
We bought two of these lithium batteries so that we might charge one while the other is in use We have had our batteries for almost a year now and have no trouble with them at all. Did you let it fully charge before you used it? Have you tried to notify hoover and speak to them about it. They should replace it at no charge. It should of lasted much longer. I would give them a call. You can get their phone number online or in your paperwork. Hope this helps.
451638
As I read the 2-year warranty on the vacuum, I don't see the battery excluded. I bought a second battery and alternate between them, keeping one in the charger and the other in the vacuum, which gets used daily on a 1400-sq ft. house with tile floors and a few throw rugs.
1847182
It's a 2 year warranty. See www.hoover.com or go to an authorized warranty service dealer. You'll need proof of purchase.
2007554
Warranty, I think is 5 year. Important, when you change battery, should have a 5 year expiration.Mel
2143797
I used to get about 12-15 days when new. However, as the battery has gotten older, its life has gone to 8-10 days. And li-ion batteries just die without warning.
1048912
Mine broke and they refunded my money no problem. Not sure of the warranty. The battery charged in about right hours. I ran it for 20 minutes and when i came back to it two weeks later it was still fully charged.
1856018
I am sorry. I think it had a return policy if it did not work. Warranty as such -- ?? I can tell you that it has functioned for me maybe two months and is still doing very well. My only difficulty with it seems to be if I let it go much below 50% in charge it dies pretty rapidly. Overall it appears okay. I use it in an old (2008) laptop which itself has some issues so perhaps I am not the best judge of the battery's quality.
1281762
Haven't considered the warranty. Bought the battery quite some time ago and I can use practically all day and not need to charge. The useful life of this battery seems to be very good. Recommend you deep discharge the battery quite often and then completely charge it before use and you will find it will perform better and last longer.
1795553
I have only had the battery for 3 months. I ordered thru Amazon.com, so if it failed before the 3 year warranty is up, I would contact them first. If you ordered thru GS directly, you would contact them first. See the response from Randy C. below: I saw this on their website. Our battery went out and was looking into the warranty. Placing A Warranty Claim and GSB Investigation To place a warranty claim, contact GSB at (800) 472-2879 or www.gsbattery.com. By placing a warranty claim, claimant agrees (i) to provide GSB with reasonable access to the location where the alleged defective battery was operated and stored so that GSB may perform a site failure investigation and (ii) upon request of GSB, return the alleged defective battery to GSB for failure analysis. Where a BBU or power supply is used in conjunction with the ONT, GSB's investigation may also include a failure mode analysis of the BBU or power supply. A warranty claim must include a copy of the retail purchase receipt. Mar 21, 2014 by Randy C
1623313
I don't think there was any warrantee. Typically with good lead acid batteries expected life is 2-3 years depending on use conditions such as how frequently you use it how we'll you maintain it and the temperature of the environment you use it in. I have had this one for about 6 months and I am very happy with it.
1791421
I don't know. I've been using it for over 6 months without a problem. If yours isnt charging after 5 times, there might be something defective and you should get a replacement from the seller.
171504
You would have to contact the seller for Warranty info. However...These batteries aren't guaranteed for 'long'. Our history has been they last about 3 years. I feel we get our monies worth.
1294774
The battery I received had a manufacture date. If the battery is new it will typically last 2.5 to 3 years. There was no paperwork with a warranty or guarantee with my purchase.
528068
Don´t know how long you´ve been using it for. If it is 1-2 yrs max with a minor-moderate usage I suggest you contact the manufacturer. I did it once at the beginning and they provided a great/quick service. If you´ve used it for several years then you have to understand that all batteries have a life. Maybe you´ve drained it a few times and it´s over now.
1446879
The camera for which I bought this battery is still new to me. I bought the battery as a back-up and have only charged it once. It is new and my past experience with other lithium-ion batteries for other cameras leads me to believe that this one will continue to do its job for at least two or three years. Sorry I cannot be of more help.
1180918
It's been a while since I purchased the battery and can't 100%say if there was a warranty. However I believe it may have came with a 30 or 90day warranty. The battery is still working fantastically. I'm very pleased.
1851334
I don't know but so far so good after a few months. I'll be disappointed if it doesn't last long and if that happens, I"ll message it here. The other thing I like about this battery is that it fits perfectly unlike the one I tried at a local battery store which I had to jam in and didn't purchase (and it cost almost 4 time as much as this one)!
41839
Don't know the warranty. But you should stay away from this battery and company! You get what you pay for. The battery I purchased would not charge after it died with only several hours of use. Do yourself a favor and spend the $100 for an extended life battery made by a reputable company.
1380331
You should contact the seller. The seller I purchased from actually affixed a 1 yr warranty - call 800-xxx-xxxx sticker right on the top between the terminals. If you do not have the information right on the battery, I would suggest checking your invoice to see who you bought it from and contact them for details.