This vacuume worked well for one year then the motor burned out. Can it be serviced ?
1845483
Authorized bissell repair center says that they have a lot of these little things in their shop, all under warranty, all with the motor having burnt in the first year... they are waiting on Bissell to send them a replacement...so I would say, no, if it's not under warranty it's not going to be worth servicing. If I had to do it over again, I would not have gotten this piece of crap.
1845484
Hi, thanks for your question.I've checked the manufacturer website, and you can find a locate a BISSELL Authorized Service Center on the following link: http://www.bissell.com/FAQDetail.aspx?id=1512According to their website, you can also locate a BISSELL Authorized Service Center by calling 1-800-237-7691, and press option #2. I hope this helps!
2025567
I honestly do not know, but maybe check on the dyson site. Maybe there is a place to contact them on that.
1461611
Yes Parts Labor For One Year. Need To Prove That Parts Are Defective...Does Not Cover Normal Wear And Tear..
388200
Good Luck , they don't have parts for this item , my son found a place in Cleveland to take them for repairs but it will be out of your pocket . Its a shame they don't stand behind there warranty. It is a great vacuum when it is not broken but it seems to have a lot of flaws the handle also breaks very easily. Sorry I couldn't help you
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
157916
Yes there is a one year warranty. And as several of the comments note occassionally the motor stops and needs service.
1076007
sorry, the vacuum's motor died 2 weeks ago. apparently, in spite of being able to pick up fine dust and pet hair, doing so can burn out the motor!
708828
Thanks for your reply. There aren't any authorized service centers in a reasonable driving distance from me, I will not purchase the machine. I fixed my Dyson.
1438798
I would contact the company and ask for a replacement if you have had it less than a year. I burned mine out by putting too much moisture into the oil and having it burn out. Bought a replacement and kept the parts from the first one.
1790148
Mine didn't come with a warranty. I wouldn't recommend purchasing it. The motor gave out on mine recently and it has had many problems prior to this.
951883
I've owned this vacuum for a year, and here's what you should know about it: The brush rotates, but it's not electrically powered. Instead it's powered by the vacuum's suction. If you have to vacuum a lot of long hair, then that hair can wrap around the edges of the brush where it turns, and eventually it gets stuck and is not able to rotate. Having talked to Panasonic, they suggested I take the vacuum to an authorized repair center that's located in the neighboring state. Apparently they don't accept mail-ins unless their place has a look at it first. No thanks. After some time I figured out the solution on my own: You then have to take the brush apart, clean it thoroughly, and put it back together. This can become a very tedious process if you vacuum often, and because of this it's not worth the money. Eventually I tossed the thing in the trash, and got the MC-CL902 which comes with an electric powered brush. This thing has been working great for the past several years now without any problems. Only two things to note is that the metal pipe is a little bit shorter than MC-CL485's, and this vacuum uses bags which need to be replaced once they've filled up with dirt. Same thing with its HEPA filter, but it usually needs replacing once every year to a year and a half.
910851
i took sweeper all apart in attempt to fix this also i ended up breaking the vacuum and it was just over 1 year old. I was very careful it was a mess i broke a piece and still never regained full suction. I went out and bought a shark professional vacuum
428427
I was able to replace mine, bought a new motor. Surprised our only lasts two years. I own a restaurant and use it almost 3x a week and replaced it only after 5 years.
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
1150901
Black & Decker should take care of you... Call 18005446986. It has a two year warranty, so if you bought it this year you should have no problem returning it Gary.
461199
The Miele S7210 that I bought has a 7-year warranty. On page 19 of the manual available here: http://www.mieleusa.com/manuals_pdf/Residential/Vacuums/S7000_us.pdfIt says if you can't solve the problem by reading the manual, and for post-sale support, call the number on the back of the manual...
147877
I would begin by approaching the vendor (seller), Amazon themselves and then perhaps the payment method (credit card or Paypal) to see who will help. I do hope you followed instructions and emptied the canister often. I did find that my on/off switch went bad after a year or so and seemed to be the weakest link in this machine. I found a replacement at R**io S**k and it took no tools and 15 minutes to replace (take the old one with you). The local Hoover repair shop may be able to perform the work under warranty and there seems to be one in most medium sized and up towns.