The color you labled Riviera is definelty NOT Riviera. .I want to order some Riviera refills.want to make sure the color is accurate. can u fix photo?
332352
Hello,We're terribly sorry, but unfortunately individual sellers do not have control over the pictures that Amazon automatically matches with a product. The product you order will be correct based on description. However, we do show that the "Riviera" picture does match the "Riviera" selection. It is the third selection from the right. Make sure to click the selection and it should be reflected as the main picture. The name on the back of the picture is also reflected as "Riviera". Please let us know if you have any further questions.Thank you
332353
Hello, We're terribly sorry, but unfortunately individual sellers do not have control over the pictures that Amazon automatically matches with a product. The product you order will be correct based on description. However, we do show that the "Riviera" picture does match the "Riviera" selection. It is the third selection from the right. Make sure to click the selection and it should be reflected as the main picture. The name on the back of the picture is also reflected as "Riviera". Please let us know if you have any further questions. Thank you
2175844
Yes, the color changed in July. We might have a return in the old color. I can check if the customer likes, but it would not ship in the packaging of a new product. Let me know if you'd like me to check.
669397
When I ordered, I had to click on the appropriate picture under the "color" option. Once you click the picture and place it in your cart, read the description in your cart to ensure it's the correct color choice. I hope this helps.
2221362
We bought "truffle" color not anthracite black. So I can't comment on the shades of black. We went to a distributor to see small samples of the colors before choosing.
690599
I questioned that also, the reply was no! It was suggested I buythe one with crystalline. Almost finished my first bottle, sometimes I see a lot more color. I'm not there yet, stilloptimistic though. Wish you all luck!
43728
The people that package the Ink Powder get lazy and do not put the correct color chips in the shipping package. Contact the shipper/seller and have them send you the correct chips. I have had the same problem........ The correct chips have a color dot that corresponds to the toner that is being refilled. There is also a resource thru Amazon or the internet that sells the chips only..... Try the shipper first.....
791918
Edward, thank you for notifying us of the color and taste issue. We are checking into it. Please know, the color should be a very light brown but the taste should NOT be bitter. The taste will be extremely sweet but not bitter. The quality of the product should be fine since the contents are always the freshest available and sealed. If you experience this again, please notify us with the lot number and we will send a replacement or refund your money. Thanks again, Tim
1114776
I think that's a mistake in the color description. The one I received looks exactly like the picture.
1974335
Hi!As Ms. Quatro has indicated, there is a tricky error with the listing that they are working on at Amazon. If you'd like a specific fill, please let us know when you place the order and we'd be happy to make sure you get the right one.Thank you!Exceptional Sheets
752214
HiMy info. says random fill. Which means we don't know what color will be sent.But when I pull it up on Amazon it let me pick the color. So try and see if it will let youpick the color. Not sureHope this helpsThank you for your communicationtexasvalue
133953
Different sellers often use different words to name colors. Could you email us one or two photos of your own hair taken in outdoor natural lights, so that we can be sure what color you need? You can do this by clicking on "contact the seller"? Thanks
1305672
I think it might be a typo (even though I don't see that description) because another reviewer complained they got a pink instead of purple that they hoped. I got a pink but you also have the option to pick other colors (turquoise,purple etc)
158544
MontBlanc offers refills in a variety of colors, you can see the list of colors on their website. I don
273224
There was a really bad mix up with the descriptions and the color originally shipped. I wanted something in the camo range (data print I believe) but what was shipped was red. Not exactly something that is inconspicuous. I called Amazon and spoke with someone and they finally had the mfgr/supplier contact me. I refused the delivery and they reshipped the correct item. I suggest that you contact Amazon and speak with someone you insure you get which ever one you really want. If you really want red that's probably what they'll ship but I'd call anyway. The company was really good to work with and the item is quality for the price. Hope this helps. There was a really bad mix up with the descriptions and the color originally shipped. I wanted something in the camo range (data print I believe) but what was shipped was red. Not exactly something that is inconspicuous. I called Amazon and spoke with someone and they finally had the mfgr/supplier contact me. I refused the delivery and they reshipped the correct item. I suggest that you contact Amazon and speak with someone you insure you get which ever one you really want. If you really want red that's probably what they'll ship but I'd call anyway. The company was really good to work with... » Read More There was a really bad mix up with the descriptions and the color originally shipped. I wanted something in the camo range (data print I believe) but what was shipped was red. Not exactly something that is inconspicuous. I called Amazon and spoke with someone and they finally had the mfgr/supplier contact me. I refused the delivery and they reshipped the correct item. I suggest that you contact Amazon and speak with someone you insure you get which ever one you really want. If you really want red that's probably what they'll ship but I'd call anyway. The company was really good to work with and the item is quality for the price. Hope this helps. « Show Less
1658634
It looks just like the Sweetwater's pics. The Amazon pic doesn't look right, maybe bad lighting. The Sweetwater pics are pretty true to color.
1259029
The French roast is a meant to be a chocolate brown color. The one I received is that color with a mini checkered pattern, the picture does not show that detail. Should be no green at all, probably received the beach grass color. Should be able to return it and get the French roast if it's in stock.
2092041
I think you have me confused with someone else. I did not say on any website that this was a show model used. I sent mine back because there was no color and I couldn't resolve the issue.