Is this mattress new and does it come with a manufacturer warranty for sagging, etc.?
1837236
Sealy will do everything it can, drag you along for months, anything to avoid a warranty claim.
1837237
Hi Ash... The Sealy's from AMOC Mattress Furniture are new factory sealed, AMOC is an authorized dealer for all of Sealy Products and as long you purchase from an authorize dealer then you mattress is cover under manufacture warranty... ER
96256
I don't know about the warranty, but we think the mattress is great and super comfortable. It doesn't jiggle much at all that we noticed.
2242033
Yeah, no mattress in my box, can't get ahold of anyone either. Seem to be very difficult to work with. as such assume any warranty is non-existent as it will be impossible to make claims.
995389
Yes. This mattress is covered by a 10 year limited warranty. Please retain your receipt as your warranty record. Thank you.
1824267
Yes, is new. I do not receive any warranty. But you should contact the seller (through Amazon) and you can get more info
924648
A thick matress is all I remember and I used it everyday for about a year and it stayed comfortable. I didn't feel any springs if there were any. The mattress is supported by thick wooden slates. At the time of ownership, I was 250lbs. As this is supposed to be a rollout and I used it everyday combined w/my weight, the wooden supports sagged somewhat and created s sort of minor bowl effect. I contacted the company and they simply adked me how many replacement wooden support slates I needed and they sent it out immediately w/o charge. It was like new after the replacementd were put in. I found it comfortable and easily rolled-away when not in use. A thick matress is all I remember and I used it everyday for about a year and it stayed comfortable. I didn't feel any springs if there were any. The mattress is supported by thick wooden slates. At the time of ownership, I was 250lbs. As this is supposed to be a rollout and I used it everyday combined w/my weight, the wooden supports sagged somewhat and created s sort of minor bowl effect. I contacted the company and they simply adked me how many replacement wooden support slates I needed and they sent it out immediately w/o charge. It was like new after the replacementd were put in. I... » Read More A thick matress is all I remember and I used it everyday for about a year and it stayed comfortable. I didn't feel any springs if there were any. The mattress is supported by thick wooden slates. At the time of ownership, I was 250lbs. As this is supposed to be a rollout and I used it everyday combined w/my weight, the wooden supports sagged somewhat and created s sort of minor bowl effect. I contacted the company and they simply adked me how many replacement wooden support slates I needed and they sent it out immediately w/o charge. It was like new after the replacementd were put in. I found it comfortable and easily rolled-away when not in use. « Show Less
1419997
Hi, I had the same question...looking at the seller's page it says "A: As long as the mattress is in its original box we offer a 30 day 100% money back guarentee. We will even pay your shipping back. Once the mattress is out of the original packaging we do not offer any returns." under the reviews in the lower left corner.
218263
I do not know what the warranty is. My husband is 230 # and he sleeps on this bed when we have houseguests, as we do now. The mattress remains perfect. I advise putting no weight on it at all for 48 urs after you unpack it, then enjoy. This is a firm mattress that retains its shape and is very comfortable.
942085
I think somewhere in the paperwork that i found a warranty for 10 years. With the price of the mattress and what it would cost to ship it after you let it expand I'm sure its cheaper to buy another one. I will buy 3 more for my other rooms and one for a back up. I guess I'm really in love with the mattress.
1808100
I don't know the warranty. We have extra deep mattresses and it fits fine. It might take a little stretching from time to time. I love it.
1252908
Hi Rosaly... Mattresses purchase from AMOC Mattress Furniture all comes with Manufacture warranty in this case Serta Perfect Day iSeries come with 20 years Manufacture Warranty... E.R.
2237214
off topic a bit, but we were looking at a sleep number bed because our mattress was sagging somewhat and they claim they don't sag. Yet, I've read other reviews besides yours that after some time, they lose pressure in the hip area and then the user has to raise the sleep number setting and eventually it's at 100 and still not supporting. We liked the beds in the showroom, but this was a concern. Also that it seemed a bit high maintenance- the pumps and adjustments and their sliding scale warranty policy. thanks!
1887688
I have a feeling that the guy who says, it's "excellent" works for them. There's NO warranty for this mattress. Nothing, nada, except this - "The warranty covers for the mattress sink/sag more than 1.5" without laying/sitting on the mattress" (that's in their own words, so the poor grammar is not mine). I've had this mattress for about 4 years and sleeping on it is torture because it feels like a soft rag with no memory foam features and their warranty support pretty much blew me off.
1127697
I believe it is a three year warranty, but you should check with seller. I have major back problems and have an intrathecal pain pump that pumps medication to my spine 24/7. I purchased this mattress after lots of research. I have been completely satisfied! I'm sleeping better and even wake up less needing oral pain medications! It really has helped me greatly! This one does not cause me to sweat either! It is so comfortable and I absolutely love it! Since we have had it, my husband no longer complains of back pain....so it has made a difference for him too! I do want to let you know though, it does make it physically harder to get out of the bed....at least for me. However, it is worth the extra effort, in my opinion, in order to finally get some good nights of sleep! I do not regret buying this mattress at all! Upon receiving it, I was anxious to put itbon the bed, however my hubby made me wait the 48 hours for it to rise and air out. It had a new smell but was not overwhelming. I let it air and plump up for the 48 hours then I slept like a dream! &#128522;. Also, we have no problem with it bunching up. We put our mattress cover over the top because any stains void the warranty....and we wnt it protected. That gathers sometimes under my husband...not me...for whatever reason...but the mattress itself never bunches up. It has gripper type material on the underside to keep it from slipping and bunching. I highly recommend this mattress!
653076
It is a VERY squishy mattress. Like sleeping on a marshmallow. I Even roll of edges trying to sit. Who ever says they are firm may work for the manufacturer. I am a 6' 200lbs man.
959917
I would not recommend this mattress. It is not going to hold up over time. We haven't had ours for a year yet and it's dented in some places, very uncomfortable. Was fantastic for about a month.
1487708
there is, i actually got mine replaced and am much happier with it. i had to take a picture showing that it was damaged, take another picture of the tag on the side, and then send them proof of purchase. they approved it and sent me a new mattress free of charge. good customer service, i'll give them that.