I want to scan only (with no ink cartridges) but can't get it to function. Any ideas?
1843862
I just remove the ink cartridges and try to scan and don't work and alway stay the system error and I put the ink back and start working again and I think without the ink will not work.
613870
At least you got a manual. I didn't get anything but a few barcodes on a small piece of paper. I haven't been able to use my scanner. It just sits there. I am so disappointed with this purchase. It was a complete waste of money. If there's a manual I'd love to have one, too.
870731
i have the exact same problem! no 'scan to pdf' on this model? if not, the manual is very much incorrect.
1908183
HI N. Gchristensen, Omg! Thank you this worked like a charm! I tried it earlier, but I didn't hold the red stop button down long enough. I just want to use the scanner darn it! You shouldn't have to be forced to purchase ink if the scanner is all you need to use at the time it does not require ink to scan! Thank you thank you. I was searching online for quite awhile and there was nothing that said you could by pass this. Yep you can! I had to hold my red stop button down for a little longer though, 10 seconds-ish.
509134
it does not have a scanner function. this is an older type copier still i believe made by epson. the one i have now is the third copier like this made by epson. it just prints. it does however use very low priced ink refilled cartridges made by different remanufactures. i was the membership chair of an organization and was makeing many copies. i have a newer 4200 stylusfrom epson and it uses the same cartridges. just a very reliable machine. old style no wireless.
989090
Intent was to scan to a removable. Not sure if you could do without. Sorry cannot be more helpful
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
1528570
I received this machine for Christmas and I am having the same problem. I even exchanged the original HP 6310 that I got thinking that it was broken, and the new machine is doing the same thing with images scanned through the autoloader. Have you contacted HP regarding this? I tried and they told me to try cleaning my scanner (which is brand new). I think I'll probably return it.
1622806
I wish I could help, but I scan images onto it. I've never printed directly on it.
1212896
Doesn't require cartridges to scan. You can scan with no cartridges installed. Yes, it does use color to print only black by default but you can set it to use the black cartridge only when printing only black (read the manual, it's on Page 14). http://h10032.www1.hp.com/ctg/Manual/c02497809.pdf
176486
I dont have a mac some say you can not scan with a mac please call this number and they will be happy to help you Call 1-800-ASK-XEROX
2075936
I put a photo on the scanner and pressed scan - also turned printer - NOTHING What an I doing wrong?? Sally
181164
You can do one or both of two options 1) get a scanner cleaner sheet and run it thru the unit 2) upgrade the firmware of the unit. Either of these has worked for others, if the unit is still printing lines from scanning contact HP for assistance.
446552
I could not find where you could scan by hitting a button on the printer. I scan through the computer. I would rather it be otherwise.
1409973
There's a standard USB socket on the tail end of the scanner. You can fit your own cables to this socket. None are provided with the scanner.
957489
use your PC and a USB cord. The built in Windows Fax and Scan program works well. If you do not want to use that program you can use the built-in HP Scan program which is a little bit more difficult to you and does not work with all PCs. If you do not have a built-in PC program you can download one from online for free. Good luck
1948295
I have had no problems with scanning. You can preselect paper size on the computer driver before you select scan and it will scan the whole document.