dream town house elevator? are they kidding? please help-how do I get the darn thing hooked up? The instructions did not help at all...
1836044
Where can you get a replacement of the elevator string or something similar? My daughter just cut it.
1836045
It's been nothing but a nightmare so far. My grandfather is the former head of R&D; for major aircraft manufacturer. If something is broken, he can fix it period. So far he has been working on the assembly for over an hour. Quit simpley put, some of the plastic pieces just dont fit.
1836046
You will need to take the roof off at least to get the elevator back in if the house is assembled. Lood carefully at the ends of the string used to raise and lower the eleveator and attche them to the corresponding shapes at the top an bottom of the elevator. This will be a little more difficult with the house fully assembled but still doable.
1836047
Thank you to U4IC61 as that was very helpful in putting together the elevator. The instructions for this piece are pathetic as provided by the manufacturer. I am not sure why writing instructions is so difficult. The instructions basically are pictures and tell you which floor to work with next. Just awful. Thankfully my daughter loves the toy.
1836048
Take some sand paper to the elevator top (the hard plastic) and sand the edges that interfere with the 2nd and 3rd floors. it then goes up and down easily. This thing is definitely "built to a cost" as some have already suggested.
1836049
The contact info is on the front page of the instructions inside a box, with a thick black band, that says "service.mattel.com". The number listed there for the US and Canada is (800) 524-8697 M-F 9 AM-7 PM of Saturday 11 AM-5 PM. These are Eastern Time.
959743
The Instructions are a little confusing, I had to just go by what each wire does: I used Conventional Diagram! I also Double checked connections On the internet utilizing how my old one was connected & tagged the wires with the corresponding letters shown on the wiring diagram? I don't know if I have confused you more O actually helped you? Good Luck! =O)
662407
check the directions carefully. I had the same trouble,but finally figured the thing out. Works very well
1394666
I haven't used mine enough to know. The directions are basically crap, so I'm not even sure if I'm doing it right. good luck, Cliff
1916614
Wondered the same thing!lol Don't think I want to even try....but someone or some machine got it in there to begin with so must be possible!???
1921187
To be completely honest, I have never been able to get the thing to work for me. Good luck. I also tried to find a manual online since it didn't come with one, but they don't seem to have one.
1276138
You can't.... I would see if maybe someone has a set up on U tube or I would contact the company itself. The manual is nowhere to be found online Without the manual you won't be able to set it up.
1913839
Directions for this are very poor,you will have to figure it out using trial and error. Look at page 6,owners manual vacuum description picture item #14 hose,also page 7 inset #3.2 ,disconnect end from vacuum at the base and connect to stair hose #19--other end connects to wand item #2 see also item #13 this is where the hose connects to and you then pull the wand out and connect the tools to the end of the handle. It seems to be a very poor design .
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
1493671
Funny! I tried it a for awhile, it did not work. Went back to it, it did not work. Finally I figured it out. Have you figured it out yet? A couple of things: 1) the pole pulls out to be longer. It should be as tall as you are. 2) it seems like it does not fit in hole. But, you have to push hard. 3) Look at picture on box. The parts will actually end up looking like the picture. (Smile)
689529
Hmmm..contact the seller, perhaps they can forward u instructions....i threw away my instructions so i'm no help
1250287
We did everything ourselves. However, my husband is very handy. I do agree with previous comments, you should hire a professional. If you want to do it yourself the first thing you need to do is apply for a town permit. Call them or visit their website. They will provide you with all local/state electrical requirements. In our town (upstate NY) the permit is a 2 part inspection process. We paid $85 for town permit and another $125 for electrical inspection (even if you hire a professional electrician to wire the tub). We called the electrical inspector directly and found him very helpful. He sent us an electrical inspection package. Make sure you follow these steps because you will need a "Certificate of Compliance" in order to sell your house or liability in an accident. Plus you definitely don't want to move such a heavy tub after the fact and have to redo the wiring. It was about $500 in electrical parts (tub is about 25' away from the main box). The tub itself is a 4 wire, 6 AWG Wire (1 black-hot, 1 red-hot, 1 white-neutral, and 1 green ground). You will purchase these as separate wires. Have Home Depot/Lowes spool them together. Tub requires at least a 50 AMP 220Volt GFI shutoff near the tub - depending on town code. The minimum here is at least 5' away from tub. We also needed to buried a #8 raw copper wire all the way around the tub and ground it to the motor. This copper wire needs to be at least 12" deep underground. Call your town (or check website) for all specifications and good luck!!! PS. So far we are very happy with our purchase!
1012486
I can't help, I can only commiserate because this was a terrible design and one they quickly removed from their production of these machines but we owners are still stuck with a machine that is practically unusable. We need a class-action lawsuit. I have tried every way possible to bypass that cassette. Nothing works. Some cassettes work better than others. Some thread 'weights' (thicknesses or brands) work better than others. Make sure you absolutely have the threading correct. The instruction manual shows it threaded differently than the decal on the cassette itself. Good luck.
1870715
no you don't ,i would go online and see if you can bring up the instruction booklet or even go to u tube and i remember a couple videos of people wiring them in. all i remember is it was easier than i hoped for and i am not good with electricity!
1920361
No instructions. I looked on you tube. There are a lot of people showing how to do it.
2105436
I'm afraid I am also stumped getting a signal to the TV. Currently I'm settling for VGA and audio to the high definition TV. The definition on more recent videos is quite good with this hookup. From the information from my graphics card coupled with the TV manual, the hookup is not simple. Sorry.
766068
Google up directions. All over the place. Mine came with directions so not sure what happened to your order.