is there a return policy? a dresser fell on mine and i believe only the lcd is cracked...the glass does not appear to be broken
1827776
I hate to be the bearer of bad news, but having a dresser or any other heavy object within the buyer's control fall on the product is probably not going to be covered by any warranty. Generally, warranties cover manufacturing or design defects--things outside the control of the purchaser. But the situation you describe is like buying a car, running into a light pole with it, then trying to get your warranty to cover the damage. If you let some heavy object (a dresser, for Ba'al's sake!) fall on your computer then the fault and cost of repair is all yours. I doubt that the seller will send you a new one if you give that reason for the warranty coverage request. Make sure, before you start buying parts--and from the situation you describe, you will have to buy them out of pocket--that you know for sure what's broken. The MacBook Pro I purchased this LCD for had two components to the display--the LCD display panel itself, and a tough plexiglass cover that is stuck in place with a powerful adhesive. If you see cracks but still see a clear picture behind the cracks, then it sounds like your LCD panel is undamaged but the protective cover is cracked. If so, the part is a bit cheaper (~$30 for the plexiglas cover vs $40-60 for the display panel itself) but you must be very careful about replacing it. It's easy to crack and destroy the LCD while replacing its protective cover. I've done it myself. So make sure which part you need, purchase accordingly, then either be very slow and careful about replacement or pay a qualified tech to do it for you. Apple computers are wonderful, absolutely the highest quality machines available, and are worth spending a little money on to keep them going. But once you get up into the $500+ range you might want to start looking for another (used or refurbished) Apple rather than simply driving on with whatever you have now. Good luck with your machine.
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
153953
Same thing happened to me but within 2 weeks. Luckily I hit the return period right on. The monitor itself does have a warranty though through the company itself that should be covered.
1884232
Not sure if there's a guarantee but it seems the piece you received was already damaged. Mine is still perfectly ok after more than 6 months of use
278585
I never attempted to secure a changing pad for this dresser as the front of it crumbled as we were finishing putting it together. We immediately contacted Amazon to return the defective item and bought a genuine antique chest that dates back to 1880 that was quite a bit less money and isn't going to fall apart. I would suggest you do the same.
2088205
This is only the glass, the LCD is not being replaced. Additionally you better watch some videos because the glass is glued to the LCD and it takes significant skill. I chickened out and got a repair man to do the job. Like they all do he used a glass screen and LCD combo hence the high repair price.
711195
If what is broken is the glass, then you can deattach the broken glass to the frame and attach the lcd replacement to your current frame. In case the frame is broken you have to buy a separate one.
2141990
the drawers would hit it... and the bed looks nice I like the room in the drawers but I already have a broken drawer, I have it 6 months :(
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
1296141
It was broken the first day we got it. I don't know how to return it. Can I still return it? James Thank
1672722
I just returned one. The glass was broken. It looks really thin. Should I dare order another one. I just got my refund email. Please advise.
1087358
I sughest sending it back to amazon. my daughter cracked hers as well, but the shipping and replacement cost isn't worth the hassle.
2214976
If there is no damage to the LCD then yes but would suggest having someone replace it.
37712
No Chris because this is just the screen lens cover nothing else this is the cover to protect the actual screen. Something might have happened to the lcd. Have you dropped it or anything. Sometimes even pressure could have done something like this even without a crack. Also you might need to hard rest which you can go to samsung. Com to go through steps if that doesn't work I would connect to kies which is also on the Web address. If nothing works go to your phone company and go from there.
1051129
Your question is going out to other shoppers like yourself not to the seller. There is a separate link for contacting the seller. However personally I would not want to buy just the glass because from experience separating and/or rejoining the LCD and the glass usually results in failure of one or both. Way cheaper and and easier to replace the digitizer and the LCD as a unit.
2123428
The glass and the touch screen assembly are one piece. I bought mine from amazon and had it replaced, but later found that taking it to an LG service centre would have been 20% cheaper! Also, if you're doing it yourself, be aware that the replacement LCD does not come with the frame like on other phones, so you have to knock out the old one from the old frame first.
1415983
The glass is fused to the LCD panel, and cannot be replaced separately. You have to replace the whole assembly, though you can save some money if you buy it without the housing.