I have issues with this slicer breaking the end of the cheese I am slicing, any tips to keep this from happening? Thanks
1840846
Sorry, I have the same problem. My friend says the only fix is to get a slicer that is serrated.
1840847
When end breaking begins, I flip the cheese around and slice the opposite way. Another trick I have found that works is to hold the slicer under a flowing tap or dip it into a bowl. What I think happens is the cheese grabs the plate of the slicer and that grabbing tugs at the cheese, breaking the ends off. Using water to lubricate the slicer helps it slide easier.
689133
Mine also fell out and I replaced it a couple of times, then threw it away. I don't know what it was supposed to be for but the slicer seems to work okay without it.
441121
It was likely overloading the motor, I love my Kitchen Aid mixer but I have been beyond disappointed in the food processor. I tried to make peanut butter and it couldn't hack it the motor kept stopping. I had a cheapy $40 food processor before this one and it was better than this. Good luck, have you had any luck trying to slice veggies without them all getting stuck up in the lid?
1742256
have several of these machines. have not had an issue. buy a new one and keep cooking.
1658493
My wire has not come loose so I haven't had a need to find one. However, I looked around and here's what I found. There's an amazon seller who sells this same exact slicer, but also includes a spare wire. (http://www.amazon.com/Norpro-330-Cheese-Slicer/dp/B000HMB0IM/ref=aag_m_pw_dp?ie=UTF8&m=A3IPUI0LQFAKA) You might contact them to see a) if they can sell you just the spare wire or b) if they can tell you where they get their spare wires. I also found a completely separate website that sells spare wires. (http://www.cheeseslicing.com/site/681068/page/623049) You will need to measure yours to see which one will fit; they have diagrams and pictures for all the different wires they sell. Hope this helps!
1376636
Hi, I've never had that problem with this knife. It's really awesome actually. It works great and is really nice looking and cuts smoothly and cleanly without crushing, smashing or ripping the bread.
348224
I washed the slicer well before I used it and have never experienced this issue. I also keep my hands clean when cooking. Maybe these people are experiencing a reaction between the metal and food particles on their hands?
1754594
I got thin slices also, my husband got thicker ones. He says you need to put more pressure pushing down as you are turning it. Good luck! Sabrina
558240
What kind of veggies?? Did you take the protective tape off blade and are the blades in correctly?? There are 3 different blades to how you want the veggies. The veggies should be firm so they cut better. I have not had problem with mine and I am not sure what or how you are doing this just guessing!! I hope this helps I do enjoy my slicer and have not had problems..
2101859
This happened to me the first time I used it. I had to dig it out with a knife. The next time, we were careful not to go as far down to the bottom and the middle stayed inside the pineapple beautifully. I think the trick is to stop before you cut into the hard bottom of the pineapple.
1524351
!. Remove the cutting arm from the board by pulling it out from the right side. 2. place one loop of the wire on the cutting arm just removed from the board. 3. unscrew the handle from the cutting arm. 4. Place the other loop onto the removed handle and rescrew it to the cutting arm by routing the wire under the arm. Tighten the wire by pulling up on the handle and tighten it so it can not move. You are ready to cut the cheese. good luck.
1257521
Yes, Denise, there are only two black stoppers at the front end. I believe they provide traction so your slicer will not move when you are using it.
2147397
Wow... assuming it was a hard cheese, which is not recommended in any chopping kind of device without first cubing into much smaller pieces. My best guess/suggestion (from my hubby) would be to unplug it first, remove any cheese you can, wash/wipe the blades as best you can, and take it to a local "fix-it" shop. The motor may be jammed, but might be unstuck by a professional. You might also call Customer Service for KitchenAid for even better advice. 1-800-541-6390, M-F, 8-8
484231
For the longest time, I really liked this cheese cutter. Until, I was not able to find the correct replacement wires. When I was able to order the wires, I didn't find it too difficult to replace the wire. I had to adjust the ends just right, and the wire was tight enough to cut cheese just the way I like it. Maybe the wires now are too long? Hope this helped a little
1340091
Unscrew the handle and remove the broken wire from both ends. On the bottom of the slicer, there should be two wires taped to the bottom. Each wire has two loops on it. Slip the wire over both ends from where they were attached and screw the handle back on. The handle should allow you to put tension on the wire to make it good and tight. (The handle is the tensioning device.)
103800
I have this problem but I'm afraid I haven't used the grater as of yet. As far as the other pieces go I have had no issues with it moving while in use.
1614814
I don't have that problem at all. I would say you have a faulty product and should return it for replacement. I've had no problems with the cutter at all.