I bought this system a couple of years ago and I really like it but it no longer plays DVDs and some Blu-rays. Can I replace just the player?
1841401
Nope. Ours did the same thing, and they informed us that we had to package up the entire system, including the speakers and send it in for repair. Oh, and they want you to pay for shipping too. This was around6 months ago, so maybe they've changed...but I highly doubt it.
137725
Mine plays DVDs better than any DVD player. Return your unit and get another one.
1988641
The answer to both would be yes. I don't think I've ever heard of a Blu-ray player that won't play DVD's as well.
815080
Try putting in a USB memory stick and then updating firmware. You could plug another blu ray player in to this device using an optical digital cable. I plugged an Xbox in that way, until throwing the whole thing away and swearing off LG devices in this line. The player is junk and LG washed their hands of it and orphaned it.
160519
Yes. Mine broke and will not play anything. I would look at another dvd player.
597086
No, it is just the sound receiver. Blu-ray player is separate. The box you see that looks like a blu-ray player is the "brains" of the system and what has the various video inputs and outputs.
317477
I think so. I don't have the DVD player anymore. I bought a blue ray player. You are better off getting a blue ray player because you can play blue rays and DVDs in them. Plus for blue ray the picture is better. Anyway blue rays are becoming more popular.
871716
Chris, I believe i have owned mine for a couple years now and I don't see it listed on Sony's website as a current model. It has most likely been replaced by a more current model. If you want just the blu-ray player (without speakers, etc.) I think your best bet is to search for used on Amazon, ebay, etc. Good luck.
676286
i have this problem. what can we do? i got it refurb'ed in the mail yesterday and it plays BD/CD's just fine. DVD's "This disc can not be played" ??????
1543567
Yes, it does. In fact, all blu-ray players are backward compatible so it can play your regular DVDs and even upscale them which improves the quality over standard dvd players. Blu-ray players also play many kind of formats such as music CDs, mp3 CDs, jpg. CDs and several more. Streaming ability of services like Netflix, Hulu, Pandora, etc. is actually why most people buy such systems. In other words, you get much more than just blu-ray capability...
597088
No, Blu-ray player is separate. I also have a sony TV and sony blu-ray player and all work together great.
1905987
my Sony bdp 550 has stopped playing my own home movie bd-re disks version 024 but still still plays commercial discs
1099234
I encountered same problem. In June 2010 (18 months after purchase), my Sony BDP-550 stopped recognizing Blu-Ray disks. All other types of disks still work. Sony had me upgrade the firmware and reset device to factory settings. No effect. The Sony customer support people pretend that they have never heard of this problem. I sent them a dozen on-line reports by others who talked to Sony and were also told to upgrade the firmware without effect. Now, I am trying to get a written quote for the replacement of this defective BDP-550, but Sony will not provide it. They want me to mail them the player with a credit card number without ever providing written estimate.
852209
I did purchase this DVD player a few months ago, used it twice and on the third attempt it ceased to operate. As I had it for a few months, saved the original box but had stupidly disposed of the receipt and rather than going through a lot of uneccesary changes threw the inoperable DVD player in the garbage. But to get your question answered properly, I would suggest that you ask someone who is electronically educated. Sorry, I could not help you.
564959
It's supposed to play both, however after six months mine stopped playing regular dvds and will now only read blu-ray. It is also SUPER SLOW to load. You'd be better off getting one of the new quick loading ones. You can put a blu-ray in this one, go to the kitchen, make dinner, come back, and it still might not be done getting ready. Especially with newer discs that need a downloaded update to the machine's software.
459720
The remote won't play the blu-ray disc. All the other remote features work. But the play will not.
2015410
The only thing I use mine for is to play regular DVD's. It is supposed to play blu-ray, however mine will not play them. The streaming function is pretty bad too. I would not recommend this player.