This is cream supposed to be brown?? I just received mine and it is! I don't see that mentioned anywhere .... should I send it back?
1834736
Mine too has a brown/beige tint to it - i have it for some months (my sister ordered one too at also the same color) - we have been using it and just accepted that is the color - I didn't even think anything was wrong and I have had no problems - so I am pretty sure that is what the color is supposed to be. By the way, I do like the product - it is a pretty good cream and I have tried many brands!!!!
1834737
It is not white or cream colored. It is a light tan as it is pyncogenol (probably from pine bark). I have been using this lovely moisturizer along with oral pycnogenol for many years now. My skin is very youthful. You do not need to send it back. Try it, I recommend it highly.
1834738
Catherine, Not sure what you mean by brown. If you thought it might be a clear see-through cream it is not. I have just opened a new jar and is a pale almost nude color. If you are concerned try contacting derma e, here is their website page that gives their phone numbers [including a toll free one] http://dermae.com/contact.html One thing I have learned is consistency changes when warmer or cooler. So keep that in mind.
1834739
Mine, too, is a tan color; but the cream goes on light and soaks in so it can't really be used as a face tint or foundation. It has a clean, earthy, almost undiscernable scent. If yours doesn't have a suspicious odor, I would say it is fine. I have allergies that are sensitive to dust and mold, and haven't had a problem. Sorry the color surprised you. I bet it's fine and you will be pleased with it as am I.
2280096
It is a coffee with a lot of cream color. It is not just a cream color (that implies to me that it is off white). Light tan would describe it better. If your hoping it is a darker brown like a coffee with cocoa in it you'd be disappointed.
1993573
It is an off white. I wouldn't classify it as cream. It looks great with white but the back ground is not pure white.
1586571
I'd send it back. It could be old, or melted and re-solidified. It's supposed to be creamy, not grainy.
1176776
It's supposed to be smooth and creamy, no lumps. Your container shoud not have a hole in it, I would send it back and ask for another one. The Shea Butter is very good maybe you received a bad batch.
247807
Mine is kind of beige. But, after your message, I reviewed the Skinmedica web site. Based on that, I'll have to order from them. They warn about counterfeit products and/or added ingredients. One of the sellers listed is Amazon. I love Amazon, but think this time, I'll have to go with the manufacturer.
921737
I agree with exchanging it. Mine has no scratches, and we have been using it over a year, so there must be something wrong with yours. Sorry.
1507131
Honestly I don't know. It is a really nice cream but I haven't used it consistantly. It was recommended to me, so I haven't used it from the store either. Sorry I couldn't help.
1788221
My is completely expresso. I did see one online that was all white but if it says expresso, it should be brown like mine.
1343117
Ours looks quite black to me. I didn't see anything brown about it. Hope that helps.
2103194
Mine was dark brown also, with slight grey edges. It turned out fabulous. Pretty much like what you see in the picture. I was surprised and quite pleased with it. I did add a little bit of Olive oil for conditioning, and let it sit overnight, as instructed. I also diluted it enough to come out of a bottle used for coloring hair so it would go further. I tell you what, I am happy and I will buy from this company again. Sorry it took so long to get back to you. I know you will be happy. :)
887230
It is definitely brown, but a very, very dark brown. Can't remember what they called it. I'd call it expresso. It looks to me like it could be scratched or marked easily. I have it in a "safe" area so not worried about that. It's very simple with straight lines .... very attractive. Good luck!
1486336
Yeah, its not cream....it is more taupe with brown piping. But I wouldn't buy it at all. I got it, tried to put together, fell apart as I was assembling.
2022560
It's dark brown because it's "cut" with other things like shea butter. It is made from black soap though. I love it!
1618938
Have you tried to shake it? I heard the brown is from the fragrance segment. Please shake and see if it makes any difference. :)
1187369
The jar is brown. But the oil is not. Its just normal coconut oil. White-ish when it is solid and clear when it is not.
1974861
Not really..i didn't see any difference and would not order it again.I ordered a new cream from Amazon the name is No7 thy have a lot of different creams for day time and night time ..i like it a lot better and would order the cream again.