Hi, I'm a satisfied customer to the product sold. I made a mistake and damage in some way the iris diaphragm. If there is any way to solve it would ap
1838951
I would call amscope - their customer service is excellent. Sorry I can't be more help.
1327586
Mine stopped working on my second time ever using it. I looked through these comments and I didn't have vinegar or straws etc on hand. I ended up emptying out an eye drop bottle, sticking that into the supply tube and squeezed it a few times. It worked great after that. So basically anything that is small that blows air should fix the problem, although it's kind of sad that you have to do this on the second time using it.
1010596
Nothing is perfect and sometimes things don't work. Contact Wahl and explain your problem and they will probably have it returned and send you a new one. Good luck.
1133908
Contact the seller, they should make good. I have seen these sights many places since I bought mine. I'm sure they will make it right. Otherwise, like the other folks said, contact them and Amazon and use the muscle if needed. I was very happy with my order and the product.
1618934
I would contact the manufacturer, or whomever you purchased it from. They have fantastic customer service!
868447
I'll be interested in what you learn. I tried to obtain a refund and free shipping to return it, but both were unsuccessful. They said there was no guarantee. After you make your complaint, we should let Dr. Oz know of our experience, don't you think?
389947
I'm sorry to hear you had a problem. Mine arrived in perfect condition, and I've been using it daily with no problems. I'm sure Amazon will help with the return and sending another one to you. I LOVE mine!
453813
Hi David ,hope your model situation has been resolved and the company has resolved your situation , hope this finds you a bit more satisfied ..enjoy the flying ,Arch .
1324246
I think you should send it back. First of all, I bought it for $20 less. It is in a tube, not a jar and I returned mine because it made my eyes swell up.
1067929
Send it back to BernzoMatic for repair/replacement. Their customer service is considered quite good.
2027219
I don't meet this problem.I think you should contact the company which sold it.Maybe it had a problem.
1164922
Mine was just fine. I suggest you get in touch with the company who makes this product.
1524039
I don't feel qualified to answer the question simply because I have not had that problem and I'm not sure how to solve the issue. I would contact the company directly for assistance. Best of luck to you!
2257916
Thanks all for your help and advice. I called 3M and he said I should return it to the store. Sounded like the urethane had hardened in the tube. Returned this afternoon. Got a new tube with a current lot number. Haven't opened it yet. Here's hoping.
1159337
Hi, I actually bought it for my friend and he had the same problem. He was quite happy with it. But i havent used it personally so i can't make a more specific comment.
1530606
I do not know the answer to your question as I have had that problem. You might go back to the manufacturer and ask them and they do stand behind their product.
1026022
Thanks for your inquiry. That would be a manufacturer question. It's possible to repair depending on the extent. To confirm we have reached out to the manufacturer.