I received the Polder step stool model #90401-05 for Christmas. The rubber protectors on the feet have fallen off & I can't find them?
1819243
I bought 2 of them a couple of years ago and they are still very good. I'm happy with them both. Though, I used them for my dog to get up and down the beds in the house so, they are not heavy duty used.
967508
Sorry to hear that. That's odd that they fall out. The ones we bought fit nice and snug; the person using the walker was very happy at the difference they made...wonder if your brand of walker has their own custom made sliders, that's the only thing I can think of. Good luck.
1725694
I have sent them to the Amazon warehouse....perhaps you can contact them directly
2036042
Contact amazon custermer service and ask them where they got them from than contact them for replacements . Dan
680157
Hi, Movie Editor, your description needs more information, or else no one will be able to understand your problem. As it is now, the only thing I might suggest is to buy replacement RUBBER seat bumpers. ???
598153
I have not had that problem wit the pegs so I do now know of any replacements for this item, except maybe to try Home Depot or Lowes
2066326
Mine were good. Try e-mailing the manufacture maybe they will send you replacements. Or you can try Home Depot or Lowe's I'm sure they will have something suitable.
362876
It's been a looong time since I had the item. You are looking at the bottom. There should be a cover, either flip up, slide off or held in place with a small screw. hope this helps
124924
Likely difficult to match what you have. Probably have to replace all four to match them.Try a craft store, they have a rather large selection of self adhesive black rubber feet.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
850004
Try a Google search for Heath Outdoor Product, get their contact number and see if u can order parts from them. Since u ordered from Amazon they make them handle it, which means returning the pole pack to Amazon for a replacement. Good Luck!
1054167
Mark the floor lightly with a pencil or other removable marking pen around the risers. remove the risers (with some help, of course) and put some double sided adhesive tape on part or all of the riser that rests on the floor. Return the risers to the marked spot. That should do the trick. The risers should come with rubber bottoms, though. Worth suggesting to the manufacturer. No problem on carpeted floors, though.
82370
Hi, I purchased two sets of these. they are the same as the original feet, hard plastic. They require a tiny amount of super glue during installation. I have had no problem with them in 6 Months and overall I'm happy with them.
721847
Glad to help...the replacement that I purchased is about 2 inches higher which worked out great for me, I have not had any problems with it
1236179
I am soooo sorry! I just checked my email... I am sure by now you have gotten a replacement if there were no feet on the bottom. Once again, I am sorry for the delay.
2126258
You should contact the company you bought them from. I think you should be able to get a free replacement. I bought 3 of these and none of the kids are having trouble with them. They love them.
1632547
I would contact Guardian and see if they sell replacements. I would think they have a parts department.