I have one but I can't get the twist cap to close. No way will it turn. what do I do ??
66273
Make sure the twist cap is pressed all the way down into it's hole (it is removable for washing). When putting back together, I usually place the twist cap on the left side a short distance from the locking mechanism. I have never had a problem with these dispensers and I have 3 of them.
1273930
Its a tight fit I had same issue but it will twist its just very tight u can use a little dialectic grease around the plug it may help .
705350
The top won't twist because it is mounted on an oval-shaped base (not threaded). You can't turn it, you just pull it straight off. I bought two of these and one fits more snugly than the other.
1467021
Mine twisted. They make tops that pop on too. I think those are better. Mine leaks if not screwed on properly.
1239521
There was no trick that I know of. I don't have it with me or I would take a look. You may need to get replacement. I'm really happy with mine and I've tried quite a few.
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
180397
when the cap won't close, pull the sleeve a little forward and then snap it closed. Have the same problem with the rear cover. Battery goes under center turret ( marked at 100 and 200 etc yards)Just unscrew the center piece. Turn the rear turret either direction, you will see a blue or red crosshairs. There is an index mark right behind the rear turret, line up the numbers with it. Hope this helps.
1568578
Thank you Al, I had the same problem. Use both hands and twist in opposite directions - and keep twisting until it coils right up.
1758143
You should be able to unscrew the top part (the cap and carabiner are basically the cap). Just give a firm twist counter-clockwise.
2183621
You have to unscrew it like a top. Hold the top grooves with your hands and twist it off, hope this helps. I've had mine for nearly 3 years and it is just now falling apart, need to buy a new one!!
2010794
I have the same problem...I have to use pliers to grip the stem, then twist off the strainer...I've also been unable to find a replacement strainer...bottom line, this is a lousy product...
811571
Turn it over twisted it, pushed it up and twisted it again to lock it. Hope this helps.
1297544
You just have to be gentle with it. I think I had mine get stuck a bit. Make sure it's closing the right way. Might be your best bet is to squeeze both ends of one side where it rotates. Just be careful not to break it. :)
884184
On occasion I will have a problem getting mine to twist to unlock. I have not found a sure fire trick that will unlock it but find it is easier if I do not screw on the foam piece first and did use pliers to get a better grip when I just could not get it to turn. After the first time it happened and I didn't think I would ever get it unlocked now when putting it away I turn it just enough to catch the lock. If you can't get it open send it back as defective and get a replacement.
1611236
Mine just pulls off, no twisting or clicking or anything, wondering if you bought the same kind, other brands may not have the exact size heads where they fit on the unit
276751
It is very tight to turn, but it will. Use some vice grips or pliers until it turns loose then spray some WD-40 on it. Mine is very tight and hard to turn every time I use it but it doesn't leak so I'm happy.
1885171
If the twisting motions previously mentioned do not work I would try running water into the bottom hole or submerging it to allow the water to loosen the seal. I know I needed to do something like that to loosen mine but it's been so long that I can't remember if I ended up needing to actually submerge it.