i purchased this for my grandchild for Christmas. Just put it together and it doesn't work, and is passed the return date. What can i do at this point
1838931
The one I bought didn't work well at all. I sent it back within a few days and was given a refund. You could see if a hobby store would want it for parts.
2089260
Well if i was you i would send it back to amazon. I bought mine a few months ago and it still doesnt work. So send it back and get your money back its junk.
494586
Call amazon costumer service right away so you can send it back and hopefully the will exchange it or refund your money. Good luck!
350165
I did the same thing and took it back last night. Since there was a 30 day return policy they took it with no questions asked. Try the retailer you purchased it from.
544317
send it back--we (santa) bought 2 and they were great for 5 days. Then my kids learned that santa gifts can be returned to amazon. They both stopped working.
1624125
I ordered the same thing but it worked just fine my kid loves it. Maybe return it for a new one.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
143548
Check the connect and play with it a little my does the same. l would complain to Amazon you might get somewhere l didn't. Good luck
206260
I'm sorry, this was a gift for a grand son living out of state for the Christmas of 2012. He hasn't had any problems with it, so this issue never came up.
1335676
I had this issue as well. I was told by Amazon to go back to the manufacturer, which I did. They have never responded to my inquiry. I have resigned myself to the fact that I bought a piece of garbage. Sad thing is, I paid about $50 prior to Christmas, and when it broke, the price was about $25....double whammy. I would never recommend this product to anyone. Sorry to hear you had the same issue.
1701605
I had the same problem after I had it for about 2 years... as did others I read about. I took it apart thinking I could fix it and saw how it was made....it is a throw-away, all plastic junk. Funny thing is when I put it back together it worked again for a while. I finally just threw it away...If you want my recomendataion I would bang it around a bit, then see if it works again, it did for me. If not? Toss it, it is junk!
1511999
The company would not let me return it when it did not work for me. Their reason? I had assembled it. How can you try it out without putting it together?
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
434288
Amazon you have the wrong person. We purchased one for our grandson for Christmas. Sorry I can not be of help.
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
2115390
We haven't had that to happen to our grandson's toy and he does use it often, so I don't know what to suggest, except to contact the Kidoozie Company. Sorry. Seems the batteries would have been the solution. If it's new, maybe send back to Amazon.