I cant get my heater to light
1836234
I purchased the same heater last year and had the same problem. It looked like the gas wasn't blowing up on the spark close enough to get it ignited. I had to lean down and lightly blow between the spark and the end where the gas comes out. That got it lit.
1836235
I have never had a problem with my Procom, but the last one I owned I had a problem after about the 5th year. What I had to do was shut the gas off and clean the stem that the gas comes out of. Basically they stem became clogged with lent and this was impart my fault, because I would turn it off in the summer and I allowed lent to get in there. So try to clean it out by vacuuming it; I took the screws off and then the bottom cover and vacuumed the whole thing out and I especially vacuumed really well by the gas stem, where the flame comes out.
1836236
You have to press the key for a long time to let the gas come through.. Gas is low pressure and it may take 2 mins to get to the heater. press and hold for sometime then hit the ignite switch. Good luck!
1836237
After 3 years of use (turning it off in the summer) I had a similar problem. The Piezo Electric Igniter stopped clicking. I just took off the 2 screws in the front of the lower panel and used a lighter with a very long point (meant for an external gas grill) to light the unit. Then I discovered that it kept going off when I let the Pilot lighting button raise again. The unit can only use Propane or Natural Gas, not both! So I took a screwdriver and bent the thermocouple a little closer to the Natural Gas outlet and the flame stayed on. I suppose I'll have to buy a new Thermocouple in a couple years but untill then, it works fine but I have to light it manually as above. After 3 years of use (turning it off in the summer) I had a similar problem. The Piezo Electric Igniter stopped clicking. I just took off the 2 screws in the front of the lower panel and used a lighter with a very long point (meant for an external gas grill) to light the unit. Then I discovered that it kept going off when I let the Pilot lighting button raise again. The unit can only use Propane or Natural Gas, not both! So I took a screwdriver and bent the thermocouple a little closer to the Natural Gas outlet and the flame stayed on. I suppose I'll have to buy a new Thermocouple in a... » Read More After 3 years of use (turning it off in the summer) I had a similar problem. The Piezo Electric Igniter stopped clicking. I just took off the 2 screws in the front of the lower panel and used a lighter with a very long point (meant for an external gas grill) to light the unit. Then I discovered that it kept going off when I let the Pilot lighting button raise again. The unit can only use Propane or Natural Gas, not both! So I took a screwdriver and bent the thermocouple a little closer to the Natural Gas outlet and the flame stayed on. I suppose I'll have to buy a new Thermocouple in a couple years but untill then, it works fine but I have to light it manually as above. « Show Less
1836238
If the heater has been off for a mounth or two you have to keep the piolot ---temp control knob pressed down , sometimes for a minuit, but hit the sparker button every 15 seconds till the pilot catches, keep holding the knob down for 40 seconds, the pilot should keep burning, then just set your temp. Hope that's all it is Jon.
1836239
I can only suggest you check all your connections and blow out possible dust/grit w/compressed air as detailed in instruction book. My son has to do that occas., when the pilot flame has a yellow tip or looks too high. If that doesn't do it, I guess you should call ProCom.
1644097
This unit has two heating elements. Likely that one of them is not working. Check the circuit breaker on both connections, they are independent of each other on your breaker box.
623806
If you know the bulb is OK and the plug is tightly seated, then make sure that the bulb is seated firmly. I move the top button from right to left (as I face the lamp) until it clicks and the light comes on. Good Luck
1193964
same thing happen to me, I got a new part for the heater it kept doing the same thing, so I just stop using it, because it will go out at night an you will wake up cold, I think it is a bad heater.
113603
Disconect the power cord from the wall.Remove the back of the heater then the fan plate and you will see the three bulbs. Remove the the plug and then one small screw on bulb bracket. Check YouTube for video
1846498
I had same problem. Keep pushing the Temp. button until all the lights on top row are lit. The only light on bottom row that is lit will be the 20 degree one. Works great. Hope this helps
770135
First check to make sure that the batteries are good. Replace if need be. You can light the unit with a match for heat. However, it's more convenient to have the ignitor working properly. If all of the above does satisfy your family. Then return the unit to manufacture for replacement.
2259528
The heater on mine doesn't work either, I threw away the box otherwise I would have retuned it!
1916682
Try re-seating the kettle in the heating cradle. The light will come on when it starts heating. It may take a couple of tries to get it to work at first, but it should work pretty good from then on.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
1643596
Maybe it's the unit or maybe all 3 lights aren't flashing. Push the wrong button and you turn off 1 or more heaters. One of my heaters did go out but not after 3 uses.
1978969
Press and hold the little blue button w/ the snowflake on it. That should turn on the heat. Good luck!!
708221
U can try changing the batteries..if your certain the batteries work than try pushing the chandelier up n make sure its in the right direction . The chandelier only lights up wen u open the front door.. the shower make sure its pushed all da way in place n I cant help you the fireplace bc idk how to make it light up either. Lol. Da refrigerator is also suppose to light up n da toilet flush...if none of this works return it and get a new one..
1769248
Either the thermostat is set to low or it may be defective. Also the heater needs some outside air or it will shut off. Good Luck!!
18810
Try moving the switch in the back several times. Check and make sure that the fluid jar is snapped in the unit all the way. If the unit is still warm it should be still working. Make sure you have power at the plug. The only other thing you can do is contact the company an see if you can get a replacement.
835033
Hi there - My lights work - I would say as long as it is cooking and "heating" don't worry - or send it back. 98
979910
Light/switch are separate items this is just the water heater. Try something along this line, Suburban 520764 Switch and Lite Plate Assembly