Has issue of unreliable host USB connection (reported by several customers) been corrected?
1836762
So far so good! I like the on/off switch as well. That way I can let multiple external hard drives rest when I don't need them without having to turn off the computer. I have not tried it yet on my newer computer that has a USB3 port to see how it works. Thank you for suggesting that I get this one.
1836763
I have had unit for a few months and it has proven to be reliable. I'm running Windows7 on an Asus laptop and the external port is plugged into a USB 3 slot. I usually have up to 5 peripherals (2 external drives, a printer, a Presonus sound box, and a thumb drive) plugged in. I don't know how this port would work in a USB 2 slot.
1836764
I have had no problems at all with the USB connection. The unit has been totally reliable. Mine is plugged into a USB 3 port.
1836765
I have 2 of these and they work very well with all usb HD and cards I connect. Never dissconnects by itself.
1295120
Dear yes，You must use a usb 3.0。USB2.0 only 2.0 transmission effect，In addition to the transmission rate of the problem, the other is OK.
2107841
I had no problem with mine, on several machines. The insert section is shaped a little differently than other USB connections, primarily because cage around the connectors isn't all the way like in other devices. As silly as it sounds, I did try to push it into a network port, which looks the same from the wrong angle.
497216
I've purchased two of these. The first one seemed to disconnect if I transferred a lot of data through it; I saw a review stating the included USB3 cable was really cheap and ordered a different one, and it's worked perfectly since swapping the cable. I ordered a second unit (and a second replacement USB3 cable). It still disconnects even with the different cable - to the point that I had to purchase a disk repair utility to recover the files that were on the disk. I haven't contacted support yet to see what they can do. I'd consider this a 'high risk' investment until they can more reliably deliver a stable product. I've purchased two of these. The first one seemed to disconnect if I transferred a lot of data through it; I saw a review stating the included USB3 cable was really cheap and ordered a different one, and it's worked perfectly since swapping the cable. I ordered a second unit (and a second replacement USB3 cable). It still disconnects even with the different cable - to the point that I had to purchase a disk repair utility to recover the files that were on the disk. I haven't contacted support yet to see what they can do. I'd consider this a 'high risk' investment until they can more... » Read More I've purchased two of these. The first one seemed to disconnect if I transferred a lot of data through it; I saw a review stating the included USB3 cable was really cheap and ordered a different one, and it's worked perfectly since swapping the cable. I ordered a second unit (and a second replacement USB3 cable). It still disconnects even with the different cable - to the point that I had to purchase a disk repair utility to recover the files that were on the disk. I haven't contacted support yet to see what they can do. I'd consider this a 'high risk' investment until they can more reliably deliver a stable product. « Show Less
1362567
Mine died (the USB) and I sent it back for replacement. No problems since. That has been 6 months ago. I think they had some issues that may have been corrected.
2218702
I have not found a driver, but I figured out how to write and read from the other tools and AP they provide. Using teh USB port in a shell script works for me, but my code is a ways away from being complete, I was able to get it to make a request and read the request but to this point I have not done anything else on it, just been too busy.
1831765
I've been using this unit for my pcs & for over a year now & have no problems...... Have you tried it w/any other devices? Perhaps there may be something that has become defective witin the unit as well.....
1920075
Yes, normal USB connection...I've had this since January 2011, and it's still kickin'...
1938151
Some USB 3.0 adapters are finicky, or dont work. YMMV. If you find something that works, stick with it.
1795824
I've had the same problem with UNIVERSAL BDs... found these comments, unplugged USB... works! :)
660835
I have not known any USB connection to be one directional. Have you tried uninstalling and reinstalling the software. In most cases that is a software issue. Not a hardware issue. But at any rate, the coat of the cable here compaired to picking one up at a local store. This one is much cheaper.
665442
We're using 4 in our lab at work. They are ~2-4' apart from each other and have not had any problems. I would suggest that when you do the initial connection that they be isolated from the other setups.Since we have 4 workstations I used a silver Sharpie and wrote 1,2,3,4 on each mouse, keyboard USB dongle so that if someone mixed them up we can get them back to the proper workstation.Also, DON'T LOSE THE USB POD. They cannot be replaced and thus your out $55.Pet Peeve: Why post a response "I'm only using one at home". What's the point?
949497
Well, using the WD 120GB External HD should give issues. as of now, it is working fine for me. Try to verify the USB2 Enhanced Host Controller should appear in the Device Manager. If you installed the Dell Notebook System Software at last, this might not work properly. Thanks
826982
I am using the device with an older desktop with USB 2.0 with all ports utilized (including two back up drives, keyboard, mouse and phone charger) and I have never had any such issue.
198650
i did not see a definitive answer. Did you ever find a USB dongle that worked?
1798671
I have had sporadic problems with my hub. It may well be problems with your device manager and whether the USB ports work consistently. Problems atr sporadic and hard to diagnose because of that.
365921
Of course just make sure your usb 3.0 host controller driver is up-to date to take full advantage of this stick.