I assembled this, sat on it, raised the seat, and now it won't go down again. Something I don't know? Need to be replaced? Any ideas?
574805
You need to be sitting on it and then lower the lever and it should go down. If there's no weight on them, they don't lower. Hope that helps.
574806
Apparently the valve (lever) is working correctly. The way the mechanism is designed it will not raise when you are sitting on it with all your weight when you operate the lever. Conversely it will not go down UNLESS you are sitting on it when you operate the lever. This may be your problem.
574807
Well, then, yeah, I think you got a bum one. Too bad because they're great when they work.
574808
I'm guessing that you used the lever on it to lower it? Try doing it when your not sitting on it. You'll need 2 people though. That's why I returned it. It's very difficult to use. Good luck
677526
I can't get the fitting foot ring to slide down the post. I tried WD 40 and it still won't go past a few inches. In the illustration it is about halfway between the seat bottom and the base. What should I do?
377466
Maybey ur missing a screw in the bottom which helps keep it balanced it sounds like a screw broke i had it happen which made it wobble ,check the bottom
1253105
Make sure you have the disk/flange underneath the base seated correctly. Once it is seated you should be able to tighten it up and it won't move any more. From time to time we have to tighten ours up after a month or two of play. Hope this helps.
1265187
You just really have to tighten it the best you can. I initially thought the same thing but I was able to tighten the seat and it does not move. The smallest crank makes a big difference. Good Luck!
975997
I had that same problem at first. It really needs to be sat on when you want it to go down. You literally will have to sit on it, then pull the lever to lower it where you want it. It's a pain.
1978377
Make sure the stool is put together correctly. Pulling the lever up will raise the seat. To lower the seat, you have to sit on it as you pull the lever up
120306
Be sure the holes line up at the top. I had the same problem at first, when I put it together, it wouldn't raise. The inside spun but wouldn't raise, if that's correct, there might be an issue inside the tubing (is my guess). I would contact them direct if it isn't the lining up of the holes.
1436512
I got mine in mid-September 2014 and it seems like the lift mechanism is failing. The stool does not stay lifted to the full height, wobbles, and makes a sproingy/springy sound. I just contacted Vandue (the vendor) about repairing or replacing it. I may look into spending more in the hopes of getting something better. I will try to remember to update this based on the feedback I receive from Vandue. I will check to see if this is under any kind of warranty as well.
401552
Make sure that the legs are out the whole way. If they aren't, it will not raise or lower. Also sometimes you have to lift up a little bit on the vertical bar in order to depress the lift/lower button. Hope this helps.
223894
I would take it off and put it back on and see if it sits properly. Also (I dont know your skill level) make sure the washer is on correctly, there are two very distinct sides. You will LOVE the Brake by the way.... that concussion from this thing is a beast, and almost little to no climb
1517845
Try sewing it together with waxed thread. It won't be adjustable but it won't mar the seat. Also the waxed thread is super strong.
1553380
You have to work it slowly like I'm sure youve already tried. I Even slightly bent in a small bit of the side to get it to at least start. Then wiggle it around in a circle til it finally seats. Its a pain in the Butt. Sorry no great secret way.
1761826
I had the same issue and what I had to do was recline my back seat in order for it to level out. Sorry if this doesn't help.
2079190
You need to pull the little handle out on the right side under the seat. Its the same handle to raise and lower.
558607
There is an adjustment underneath the seat to lower or raise the height.. Did you make the adjustment..
1450439
the answers given by others are similar to mine get a new seat and replace this one works great