Do you sell/have replacement rubber feet? Ive only had my case a for about 2 months and one foot has fallen off.
1818242
I bought it for my daughter for a Christmas present last year. She hasn't told me anything negative about it. Sorry I couldn't answer in more detail.
1810207
Hi Ivan I'm sorry but I am still waiting for my case. It has been over a month and there was a problem with the shipment.. Smh
779142
I'm not sure about being able to find a new set of feet for your stand. But what I'd do as a temporary fix for your flooring is to get a rug/mat to put under the stand. Maybe you can even dip the feet into plasti-coat. And make your own feet for it.
678116
I think you have to order a whole new one, or ask them to replace it! did you lose yours? I know mine keep falling off, but I always put 'em back on:)
1859233
I don't know if that is offered yet or if it ever will be. I would check ebay if you really want a different color, but i think that you are going to have to buy a whole new case.
817418
I don't know. I got mine off http://amazon.com. You might ask amazon customer service or gripcase customer service.
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
1061006
Hey I had the same thing happen to me, I had just taken off the rubber protective backing to clean it, and it slipped out of my wet hands (cleaner) and onto hard (practically stone) floor! It shattered mostly at the top.. but it still works perfectly , the camera, mic etc.. all good,! I only bought it 3 months ago, for over 200 bucks, and an apple rep said it would cost over 100 dollars to replace screen~ ! Insane!! I am looking and hopefully have found a clip on set with a hard rubberized clear front, and backing, that will protect it, and hopefully keep it from getting worse! The regular screen protectors will not go on do to "bumpy texture" .... Your post did not say if yours is still working or not, but if it is,, I will let you know if it works.. and you let me know if you get anything out of your warranty. Deal? I hope so! Thanks Kimmy
2087665
Hi,Sorry to hear about the silicone case. We have actually not had one returned faulty to date. If it is damaged we can of course send you another. We have had many people use them throughout 2014, so they are usually resilient and reliable. Thanks, Duncan.
1956354
that hasn't been an issue for me. Just the case falling apart. I wouldn't recommend this case to anyone.
1907115
Same thing happened with ours, and the plastic started to crack and fall apart. We do not know of any replacements and ordered new headphones.
2280063
Hey, Syndi: I've been using this case for about 2 1/2 years, no problems with wrist rubbing at all. During regular use of my MacBook Air, my hands don't touch the case at all. The only thing I'd like to see on this case is heavier "feet" on the back of the case, to prop the back end of the computer "up." The existing feet on my case are thin plastic. I'm careful with my computer, and even so, finally broke one of the feet. Otherwise, totally happy with this case and would buy it again. I get regular compliments in public about how nice the case looks.
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
326020
Sorry to hear that your easy access buttons have come off. The cases will not replace them. However they will protect them from further damage.
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
1847568
When I spoke with Logitech on May 5th about my 2nd broken case, they said they had received no complaints, denied there was a problem, and made no mention of a re-design. I had to e-mail a copy of my receipt, wait for a label to be sent to me to return the case in the original packaging, and apparently won't receive a replacement until they receive the case I returned. I'm still waiting. I guess they need to protect themselves from a horde of fraudsters trying to get poorly designed overpriced cheap plastic iPad cases.