Has the cracking problem been resolved or is Presto simply putting profits ahead of quality and customer satisfaction.
1839882
Quality and customer satisfaction is important to Presto. The issue was identified and corrective action was taken with the Stirring Popper bowl. Since this was implemented, no problems have been reported. If you need assistance, please contact Presto Customer Service at 1-800-877-0441.
1839883
I have had NO problems and I use a tiny coating of oil which I put in before I turn it on maybe a minute before adding the popcorn. We have used this every night since we got it and love it. I have been very pleased to have no problems at all. Hope this helps.
1839884
we haven't experienced a cracking problem. Our last one lasted for several years until I dropped it on a hardwood floor.I think it pops better corn then the stir crazy that we had before.
1839885
Presto has made modifications to the bowl for the Stirring Popper. This new bowl has resolved the cracking issue and is working very well. If you happen to purchase a unit or did purchase a unit with the older style bowl, please contact Presto Customer Service at 1-800-877-0441 or at contact1@gopresto.com and we will be happy to provide you with a replacement bowl. We appreciate you using Presto products.
1839886
I have not experienced any cracking with this popper and we use ours very regularly. We enjoy our popper and recommend it to everyone.
1839887
Wracking problem? I have not had a cracking problem and I have used this popcorn popper two or three times a week since I got it in December. Nothing is cracked.
1839888
I don't know the answer to either part of your question. I just discovered that my NEW popper is cracked. I emailed the company to see what they will do about it.
1839889
Hi John, We have not had any problems with the clear hood, if that's your concern. One thing that we do not do is putting the clear plastic into the dishwasher. The heat on the drying cycle is too uneven for clear plastics unless they are Lexan. Doug
1839890
I have been satisfied with my Presto--although the first globe did crack after several years and MUCH use. I have ordered a "spare" in case my current popper gives up--but I like this popper quite well.
1839891
I emailed Presto directly and told them of the problem, and they replaced my lid/bowl free of charge. They did not even charge for shipping. We will see how long this was lasts. I was impressed that Presto did this for me.
2076084
If I recall, Cold Steel says that they are resolved. I never had trouble with mine.
1921526
No, they haven't fixed anything, besides warranty product is horrible. I had some problems and they just don't care about a good service.
1949653
No, they haven't improved it yet! I bought three earlier this year, and two burst within one month of purchase! I wouldn't bother!
185335
I bought the 04846 from walmart, this is junk, why would presto even sell this junk when they have a proven 04820 that has high reviews?
1153488
I received a replacement from the company and the new one is just the same as the old model... Does not look like they have addressed the quality issue.
1563882
Yes.....The machine is very good we use it for our company...we have already made our money back plus profits...
27296
It's working really well. I have changed for 3 months and I couldn't find anything wrong. I believe it's working well so far.
1724120
I haven't had breakage on any of my products that I've purchased from them yet (crossing fingers), but I do know that when I've called in for questions they seem to be high on customer service. Short answer, I'd bet that they would be very helpful in resolving any issues including warranty stuff.
956587
Mine has been working great without any issues. Money well spent in my book.
1921221
I just got ours before Christmas and is working as expected so far, hasn't warped.
402018
I do not own a presto I bought it for another model. I got two in the pack.
677863
That is because a customer's uneasiness is removed before purchasing an item. We will make our best to improve our services.
1349553
Company has been improving their product(s) for safety reasons and durability
237442
I had answered this question for someone else. I think if you can find previous questions, you will find a link to a website that they said they were going to be taking care of this problem.they said they were going to be taking care of this problem.
1390875
Not that I have seen so far. Service from the company has been excellent, and it's still working well for me. I do wish it could be a bit cheaper, but pricing seems to be at or below the competition, so I'm willing to pay for what works.
81526
I recommend you contact the Presto Company. They can give you the best advice on their product. Thanks.