Has anyone encountered the Auto document Feeder (ADF) reporting a paper jam error when scanning, even when there isn't a paper jam?
1826247
Don't scan much, so haven't seen this problem. Probably a bad or stuck switch in the paper path.
1826248
No, however you should call OKI's Toll Free Support line at (800)654-3282, and report your issue to get assistance if this is happening with your device.
1739237
I think you should try using the document feeder just above the paper tray.
422686
I've have had several issues when I am printing checks. Would routinely skip checks pulling two or more checks through. Another constant problem was receiving "paper not loaded properly". Having 3 printers, swapping out 3 printers, I finally switched to the 7500 series. Much beter.
10088
Scanning should be independent from printing so it shouldn't be a problem as long as you are running on Windows 7 or earlier. Window's 8 might be a problem. Hope this helps
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less
181164
You can do one or both of two options 1) get a scanner cleaner sheet and run it thru the unit 2) upgrade the firmware of the unit. Either of these has worked for others, if the unit is still printing lines from scanning contact HP for assistance.
1470029
Any idea how many sheets the ADF can hold for scanning and faxing? Someone wrote that it only holds a single sheet, but I can't believe a MFP now only accommodates a single sheet at a time?
635032
On the HP Officejet Pro 8610, the ADF does not automatically scan both sides. It only has a single side scanner. The operator must physically turn the sheets over to scan the other side.
477544
Yes, I get the "out of paper" reading often. What's up with that?? Very annoying. What good is the wireless feature when this keeps happening?
123071
I have a Epson Workforce GT-1500. It has an automatic feed feature, but to get both sides of a paper. I put my documents in the automatic feeder and then run them through again with the pages turned over. Mine scans with face up position. It is my understanding of manual duplex scanning is to print on front and then manually turn it over to print on back side.
30507
Good cent, Did you took the name of the tech. /sales support. If so next time you can track it. I am also waiting for the fix in QB pro-2009.
1884444
The only thing I can think is to air out the pages or fan them so they don't stick, it also could be the type of paper you are trying to scan, once in a great while this does happen to me but never more than 2 pages at one time on a pile of 15 pages, also make sure the top of the scanner is locked in place tightly sorry I don't have any better ideas... Craig
1856223
I'm not sure how I got included in the reply group--don't own, did not review. However, in the description the following text should answer the question. I can't imagine ADF would work for copy but not for scan--because, in effect, scan precedes copy. Fast and convenient walk-up copying either using the 50-page auto document feeder
1839074
Sorry, I haven't had any problem with streaks. Are you using the glass or document feeder? If you have tried both, do the streaks appear in the same place when both methods are used?
124251
I wish I did. That honestly sounds like a mechanical issue, have you had any paper jams, and if so are you sure all the junk paper is cleaned out? Just a random thought. I haven't had any noise issues with mine.
224033
Expanding on what J. Chan wrote, to scan a legal document using the ADF you have to open up "Canon MP Navigator", click the Preferences button (top/right corner), click the Scanner Button Settings tab, & then change the settings for each scanner action as J. Chan described a few comments up. Otherwise the scan gets cut off by the letter-size PDF.It really is pretty ridiculous that the MX860's ADF can't detect the document length, but that's the only major flaw I've run across.
552762
Not without manually reloading the paper after the first side print. I also experience regular wifi drop outs where I have to not just turn off but also unplug the printer to get it to respond to print or scan.