Is the heating pad new and does it come in the theratherm original box. Thanks
150492
Mine was certainly new and in a sealed original Theratherm box. Just be sure that you are purchasing a "new" item and not a "used" item when purchasing on Amazon. BTW, I highly recommend the Theratherm heating pad. It gets hotter than others I've tried and provides a slightly moist heat. It also is of a higher quality than other brands and reminds me of heating pads that I've experienced at Physical Therapy Centers.
150493
Yes and I only know of one place they are made in the U.S. and that is Chattanooga, TN. where is is shipped from also.
150494
Yes ma'am. It comes in the original box and it is brand new. Best heating pad you could buy. Worth every penny.
150495
When I received mine, the box was sealed tight and it was definitely brand new. Mine is the shoulder wrap heating pad and I love it. good luck!
2223886
I got mine last fall and have never had any trouble with it. It is a wonderful heating pad.
1986567
Mine came in the original box but it is not new and does not have the warranty with it that I saw
1383225
the one I have, as far as I know, only has the mineral heat plate that needs to be replaced depending on use. I would recommend buying an extra plate so that you have it ready when needed. Although, we have not had to replace ours yet, and we have had it for over a year. Again, it all depends on usage.
30875
Yes, it's new one, and it's complete and in the original box when I bought it.
2191579
Just email or phone the company that produces it. Just find it again on the net and it will give you the address and phone. They are exceptionally great for customer service. Just had to get a new pad, no questions or hassle, just sent replacement ,at no cost.
1411643
Yes. It is in manufacturer's packaging, not OEM. Never had any heat issues and we use these all the time.
2191580
Just email or phone the company that produces it. Just find it again on the net and it will giveyou the address and phone. They are exceptionally great for customer service. Just had to geta new pad, no questions or hassle, just sent replacement ,at no cost.
140913
The guy that is reviewing says it comes with a heating pad....................
1754671
I do not remember. It stopped working only a few months after purchase. I've had a Sunbeam heating pad for 2 yrs now & def recommend it over the Conair.
1997369
If you are buying it from "The Wireless Circle" it is brand new original in box.
253750
Mine appeared to be brand new. It came with the factory box and accessories. It has worked like new since I bought it too.
23381
I have not used my lectro heating pad and control for more than 2 hours; which I used to make sure it did heat up. I did not notice any difference in temp when I used the control on low or high. It did not seem to have any effect on the pad when I turned it on without the control. My litter did not materialize, so I have not used it for newborns as I had intended. My heating pad arrived in sad condition. The box was beat up and arrived 2 days after the control unit and extra cover for the heating pad. They should have arrived on the same day.
1236833
It depends on the seller. I bought it from Amazon and it's a brand new one. Check each seller description.
819566
The product is new. I bought this item, and it comes in an Amazon cardboard box, and the heatset is bubble wrapped, along with charger and USB Cable, 6 earbuds, 2 earloops and a user guide booklet.
1923023
When mine arrived it was brand new and in the box. It arrived quickly and well packaged.
185417
I've only had my heating pad for 1-1/2 months but have used it extensively with no problem. I did look up on internet and they do have a 5-yr. limited warrantee which you should pursue as it would seem you're having valid issues.