I've only had mine for 3 weeks. It worked fine for 2 weeks, but now it dies in 2 hours, only charges my phone to 60%. Has anyone else had a problem?
1826698
I have had mine for almost a year now and no issues at all. I do charge both separately at night and only use the Jackery after I have run the phone down.
1826699
No, not at all, sounds like you got a defective one, mine is still working GREAT!
1826700
I don't know how you are using the charger. I've had mine since May. I only use it rarely when I am traveling and need the extra boost. If you been charging and discharging the battery daily, you might have created a memory effect in the battery. Lithium battery were not supposed to have the memory effect problem, but it has been found that is not completely true. I would contact Amazon/Jackery to see if they would replace the battery since it's been only a few weeks.
1208466
I plugged mine in for the recommended 8 hours, but the light remained red. As the directions were firm not to leave it plugged in longer, I unplugged it. Did anyone else's light change from red to green when charging it? It works great so far!
558284
I've had mine for quite a while. I love it and have had no problems. Keeps a charge for hours! Maybe you got a bad one.
1012999
The same thing happened when I had mine. When I put the battery in my phone it only was at 80% and would never fully charger. That being said I returned it.
1925147
The one i have, charges quicker than the genuine one in the phone. Maybe problem with charger. Try another charger, if still the same contact the seller. They will replace or refund.
368733
I normally just allow my phone to get to 2% prior to charging it. I tried at 30% before and the phone seemed to die fast than before. It takes my phone a couple days to reduce to 2%. If it is at 20% I will play games for about an hour so I can throw it on the charger for the night. It does take a few hours to get a good charge on it.
2274879
I bought mine a month ago and when I put it in my galaxy s3 it started charging right off. Suggest you might have a bad battery. Good luck, I'm quite happy with my new battery.
757288
I have it and after about two weeks it stopped working. I'm not sure if its defective or not. I plan to take it to am electronic store to find out.
156880
I got mine and charged it fully for the first night and then used it till it died and repeat charging. No problems long lasting for the last month and half and still going strong!!
1059477
I sent mine back. It didn't charge my iPhone in a reasonable time. Couldn't see keeping it. Sorry.
41364
Mine stopped taking a charge after 3 months. All it does during and after charging is constantly flash red and then dies after a few minutes of use.
2234135
i love mine. the first one i bought i had problems with the charger, but i decided to give it another chance and exchanged it. this time i am having really good luck. i use mine for playing games and reading. i absolutely love it. it works much better than the ones that were bought for my kids.
2217525
Mine stopped working a few weeks after I bought it. It does not hold its charge. If you haven't bought it yet, I suggest you don't buy it.
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
1653546
Has anyone had issues with battery maintaining a charge? Mine will charge and then drain over a few weeks and. I'll then find that it's disconnected from the network due to a low battery. I've had mine installed for a couple months and it's done this two or three times.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
1638537
For me, it lasted couple min. Then it suddenly stop charging. My probably was defected, good luck if your trying to buy,even though I don't recommend.