After two weeks of using the lamp, the lamp stopped working, I tried changing the t bulb, is there anything else I can do?
1817873
I bought 2 and they are working just fine so far, however, I do not use them too often. I suggest that you get a hold of the company and present them with your questions. I have found that they are usually very cooperative and helpful.
149740
I have not had that happen with my lamp. Please don't give up - return it for a new one. These are wonderful lamps.
1746862
Hi Suzanne, Make sure you buy a chandelier replacement bulb. Regular round bulbs wouldn't work in mine. If not, the socket where the dial is might have a short. It probably isn't worth getting a repair since you can just buy another one for around $30. By the way, how long have you had the lamp?
26354
Must be inst. in a sunny location. Your battery could be bad. Try cleaning the top so the sun can hit it. If no avail. call tech support at 800-835-4113 I hope this helps. I love my lamp and its been working since 9/10/13. The only time it does not work is when we have a cloudy day or so.
1282701
I don't have this problem, but it sounds like you have an electrical short in the lamp. I would return it. Good luck.
15409
I have the same problem with the florescent bulb in the magnifying lamp I purchased from HD. The very first time I tunred it on it blew. Not sure if it's the ballast or the bub but a replacement t5 6400 K 210V 22W is impossible to locate. That's why I'm here shopping for a LED magnifying lamp, lol.
528091
Never had to replace it, but were able to find bulbs at home depot for the unit this one replaced, so I would suggest going on line to homedepot.com to checking to see if they are available locally. By the way, we have had no problems with this lamp.
2009411
Don't do it. I purchased a new lamp that only lasted 30 days. With electronics u have about that much time to b process a return. When I tried to make contact with the manufacture I got no response then got frustrated after a few attempts. I'm to busy to keep trying, so never again.
1372775
You can get a replacement LED on Amazon.com. If you take apart the lamp, you will find that it needs to be soldiered... (also, unsoldier the non-working LED. Are you sure it's the LED and not the transformer?
102009
Maybe you need to turn the pipe around. As for the lamp not working, mine did not work either. So it was money in the drain. Complained about it, but never received a reply.
1905557
I have not had any issue with that. I would say if some of the cells are out then you need to replace the bulb. If you notice it is not doing as before take a break from use and then resume.
1073276
Dear Debra, You have the same problem I had and I found out that I would have to order it and wait and I was so disappoint that I returned to lamp to the vendor for I had became dependent on my lamp and only had it a couple of months. So, I returned the lamp to the vendor. I do not remember receiving a refund but I am not positive.
938986
Same thing happened to mine. Waste of money, lamp was useless, threw it away
1177113
Try changing the bulbs with standard bulbs. The bulbs that came with the lamp have a blinking mechanism built into them.
820443
That lamp worked for me once after that I couldn't get it to work, it's collecting dust in my garage :-(
1341797
I am no expert by any means but that's what my old one was doing before I installed the new one. They say not to touch the bulb. Did u try reinstalling it? Maybe u got a defective one, I don't know. Maybe blow some air in there to remove some dust? Again I'm not an expert, but for me no issues.
105153
Be sure the lightbulb in the base is okay, and not loose. We had to leave our lamp on for a long time before the contents would flow. Also, contact the company as they were good about replacing the first lamp we received. We were told the lamps do not ship well in cold weather, but the second lamp has been fine.