The battery failed after 4 weeks. We didn't save the packaging, does anybody know where to go for warranty support?
1823811
sorry, I didn't keep my paperwork either. did you buy it with amazon chrome? if so you still might be able to send it back,. I always use amazon chrome just for that.
1229778
Wish I could help...same thing happened to me and no one was able to tell me where I could get another battery. I now have portable tv that I cannot watch & cannot return. If you get an answer, please share.
1180918
It's been a while since I purchased the battery and can't 100%say if there was a warranty. However I believe it may have came with a 30 or 90day warranty. The battery is still working fantastically. I'm very pleased.
1130963
Worx won't warranty the battery. Mine came completely dead. Could not recharge it nor get warranty.
1546766
The "new" battery lasted about a week before it completely failed...junk. Amazon was kind enough to give me a refund.
881715
The battery i bought malfunctioned and overheated. I am not sure of a warranty but rather opted for a refund. Go to Batteries Plus to buy a replacement.
1779015
Exactly the same thing happened to me. If anyone knows of another brand or reseller that might actually sell good quality batteries it would be a good idea to hear from them.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
1893111
Contact company that you bought the battery from. There info is on your invoice and also on the web site on your computer. If none of that works contact amazon and there records should be able to help you.
347364
This battery failed within 30 days. I didn't know who to talk with to request a new battery or my money back. I have only been able to operate my computer plugged, in since that time. Can you help me, at this late date, and supply me with a good battery? Mary Ann Fortier
317453
Tom, I got my battery from the manufacture but I think you could check places like Battery Plus. They may have the battery or a similar set up. Good luck!
1435680
my suggestion is to first replace both batteries. If that fails, write to them on their support page. I was skeptical that they would respond quickly since they don't have a phone number, but I got an email within 24 hours with the solution to my problem.
788955
The battery should definitely last longer than that. We'd be happy to send you a new battery. Please contact us at info@becomegurus.com or 866.991.8494.Thanks.~Kathy
176436
Try another battery? You can call their support number, Is camera still under warranty? Just a few thoughts...good luck
296130
Apparently it has gone out of business. I have not tried to access the web site for quite awhile. After having no success contacting them about getting a new battery, I finally gave up on them and downloaded an app on my android phone. I don't know anything more about the company
46924
Good luck finding a replacement battery. Mine never worked, so I put in the trash. Customer service is a Joke!
697912
Their customer service is actually really good. They responded to my bad review and sent me a brand new battery to try and a shipping label to send the original one back. According to their Amazon profile, they follow the standard Amazon return policy but to be sure, call them directly: 1-800-988-7973