Is there a warranty for this? I dropped my phone getting out of my car and the screen shattered. I thought Otter Box was supposed to prevent this.
1835451
Same thing happened to me a few days ago. The only thing Otter box will cover is a new case if the case is damaged, not your phone.
1835452
I am not sure I have dropped my phone a few times and been luck for it to still be ok. My husband also has an otterbox same he has had no issues. Sorry I couldn't be more helpful. I really didn't read if there was a warranty or not. Have a great day!
1145498
I think that Otterbox has a one year warranty. This is my 2nd one with no problems. I had one of the clips break on the Otterbox for my iPhone 5 & they replaced it no questions ask.
364481
I'm not sure about the warranty. I returned mine to Amazon within their 30 day window and received a full refund less about $6.00 in shipping costs. It was a true otterbox case. Not a counterfeit.
215591
I can be pretty clumsy and drop my phone quite a bit, this case has protected it like a champ. The case nor my phone doesn't have a scratch on it. The case doesn't come with any kind of warranty I don't believe. I bought mine in April of 2013 and have no complaints.
1871561
The warranty just covers the case. If your worried about your phone buy insurance through your carrier. Look at otter box they have some really tough cases for IPhone.
1168642
the first one is 30 days thru amazon; after that you have to contact the company and send them a pic of the shattered glass and they will send u a replacement for $12.99. After my 4th cracked "protector" i stopped using one. Have dropped my phone several times since and its fine. I do not recommend this product.
2127027
Go to OtterBox.com and move to the bottom of the Home Page...find Support and click on the warranty and follow the instructions. And the answer to your question: We stand by our products. That's why we guarantee them from material and workmanship defects for one year from the original date of purchase. Fill out the warranty form below and our Customer Service Otters will get you taken care of.
140024
Contact Otterbox. This problem should be covered under warranty. They will be able to guide you through the warranry process.
981428
You would need to contact Otterbox to see if they will cover it. I bought mine straight through them and they covered all claims. It's only good for a year from time of purchase I've learned. They have replaced mine THREE times due to the front plate braking. It is the worse case I have every had.
107240
Otterbox does give a life warranty, I have had two replaced over the years. So far I haven't had to make a claim on this one yet. However as I recall when I called Otter box they didn't ask where I purchased it for a replacement. Hope this helps
1508839
You should... Just contact otterbox with any warranty issues.... They will ask for pictures of authenticity of the product
2282490
Sometimes I hear an echo but I haven't tried taking off the case to see if its the case or the phone. If I were you I would just get an otterbox case. I have never had a problem with an otterbox especially when I would drop it nothing would happen but this case I dropped it & my screen cracked. I was very disappointed with this case!!
934264
There wasn't any documentation about the warranty in the box, however, I'm sure if there's a problem with your phone, you could probably contact Amazon as with any other product they sell.
2015952
You may have purchased the incorrect warranty. To cover cracks, drops, spills, and other accidentals, you must purchase that specific warranty. One is for the phone's functioning (software) and the other is for the phone as a whole.
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!
2015951
I cannot comment on the warranty. But the ones I bought from Amazon are perfect. FYI I bought two and doing they are good. My phone fell on hard surfaces several times but nothing happened to it as it was covered with rubber cover that you can get from Amazon
720388
Unfortunately; They DONT offer any type of warrantee. My original case did the SAME thing. I though it was a fluke and purchased another one. So far. So good. My first one impacted in the camera / ear sea which is not protected and needless to say, I end up kicking out $70 to have my cell phone repaired and another $16 for the replacement case. Hope this helps.