Love the harness EXCEPT the hook on the front slides to the side when i am correcting her, Have I hooked it up wrong&gt; How do I fix this problem?
139482
It's supposed to slide to the side. The idea is that it redirects their pulling back towards you.
2173108
Problem.... I spoke too soon. Used mine again this weekend and it definitely does slip. Sorry for the bad news update. It is possible to slip it back, just takes a little messing around with it. Too bad they don't fix that problem, seems like it wouldn't be difficult, and then the product would be awesome.
1620978
Hi Cheryl, I had a very hard time with this also. I loosened the tension all the way & enlisted my wife's help. I held up the handles and my wife connected the hook. It took the two of us to finally get it. I think we were trying too hard; because, it just kind of went into place. Sorry, it's hard to explain what we did. It was very frustrating. Good luck
2140712
I love these harnesses. My Yorkie is 7.25 lbs and wears a small. She wore an extra small until she was almost 5 lbs. The only problem is, is that she likes to chew the front part that is located beneath her "beard." I repair it with bias tape that I sew on with my sewing machine and it works fine.
276014
We took off the top hooks, un-threaded the whole strap, put the waist clip back on, re-threaded through the little sliding length adjuster. You will have some strap still dangling, because it is long, but it is working for us and way easier to load and unload our twins. They would hate being strapped down! This is on the 2009 version, but I think the straps are the same. Does this make any sense to you?
135116
Hi, I just had this same problem. Firmly but gently tug and pull and wiggle side to side slightly. It will finally pop into place. In my opinion, they could have improved this product a lot by giving 3 separate sized nose pieces like the Speedo Vanquisher comes with, or at least provide a spare!
1429382
I think you might have put it together "BACKWARDS" because there are no tools , or change sides with the velcro ,so look at the picture on the box and see if that helps, and if not call k&h...there; out in colorado and are very helpful...good luck and when you get it right your going to love it!!!!!!!!!!
1450952
It took me several adjustments to get it to fit right. Try letting out on the front adjustment and tightening the one that goes around the chest to see if that might move the straps back . That worked on mine . you could probably make some fleece pads if that doesnt work and than readjust . Remember that this halter isnt meant to be that total answer to pulling. They also still need training as well. It just throws them a bit off when they try to pull. Before our Poodle got the hang of the harness and training he sort of learned to walk sideways to make the harness not work the way it should lol! It took me several adjustments to get it to fit right. Try letting out on the front adjustment and tightening the one that goes around the chest to see if that might move the straps back . That worked on mine . you could probably make some fleece pads if that doesnt work and than readjust . Remember that this halter isnt meant to be that total answer to pulling. They also still need training as well. It just throws them a bit off when they try to pull. Before our Poodle got the hang of the harness and training he sort of learned to walk sideways to make the harness not work the way it... » Read More It took me several adjustments to get it to fit right. Try letting out on the front adjustment and tightening the one that goes around the chest to see if that might move the straps back . That worked on mine . you could probably make some fleece pads if that doesnt work and than readjust . Remember that this halter isnt meant to be that total answer to pulling. They also still need training as well. It just throws them a bit off when they try to pull. Before our Poodle got the hang of the harness and training he sort of learned to walk sideways to make the harness not work the way it should lol! « Show Less
1960295
When I put it on my dog, I strap it around her neck first then put her arms through the holes. It doesn't sound like the same one. I really, really like this harness! My dog doesn't pull at all!
2270149
The key is to take the tension off the cord that tightens up around the dog after you have put the tension on. They it just pulls over his head and out from under his legs. Getting it on right is harder. You have to make sure the leg loops are in the right place when you slip it on and that the ring with the pull cord is up and in the right direction. It takes a little practice, but it's a great harness. My dogs like it and willing help me get them in it--probably because they know that means they're getting out! Hope that helps.
1053305
i'll try to describe it... i made / adapted the harness i used "butt splices" that i squeezed on one end to be tight on the pins in the motor connector squeeze one end in pliers or needle nose, then test fit, make tighter or loose until you have two that are a good fit put new wires into the ends that are still normal push the butt splices onto the pins, snugly..must fit good seal / fill connector open space with a filler and allow to dry silicone, putty, epoxy, liquid rubber etc.. when sealent is set mount motor and splice wiring into OLD motor plug use wire nuts or tape, test for polarity, step going in/out at the right time reverse leads if step is operating in wrong direction be sure to disconnect battery/main power before working on steps or testing them i hope this helps
1392727
i bought an additional harness to leave attached to the booster seat.. its a little larger on my min pin, but goes over clothes etc.. the front adjustment is a good fit, the "stomach" adjustment is a little loose (she weighs less than 6 lbs) but she stays put.. this is the harness description i got on amazon:Cosmos ® Black Color Polyester Dog Safety Vehicle Belt Harness with Soft Sponge Cushion - Smallpaid less than $8 and had prime shipping, it also has the ability to "buckle" into a seat belt receiver in the car and the strap is adjustable enough to allow the dog to move freely and you don't have to take the harness out of the car.. i leave clipped to the "back" clip on the booster seat.. i bought an additional harness to leave attached to the booster seat.. its a little larger on my min pin, but goes over clothes etc.. the front adjustment is a good fit, the "stomach" adjustment is a little loose (she weighs less than 6 lbs) but she stays put.. this is the harness description i got on amazon:Cosmos ® Black Color Polyester Dog Safety Vehicle Belt Harness with Soft Sponge Cushion - Smallpaid less than $8 and had prime shipping, it also has the ability to "buckle" into a seat belt receiver in the car and the strap is adjustable enough to allow... » Read More i bought an additional harness to leave attached to the booster seat.. its a little larger on my min pin, but goes over clothes etc.. the front adjustment is a good fit, the "stomach" adjustment is a little loose (she weighs less than 6 lbs) but she stays put.. this is the harness description i got on amazon:Cosmos ® Black Color Polyester Dog Safety Vehicle Belt Harness with Soft Sponge Cushion - Smallpaid less than $8 and had prime shipping, it also has the ability to "buckle" into a seat belt receiver in the car and the strap is adjustable enough to allow the dog to move freely and you don't have to take the harness out of the car.. i leave clipped to the "back" clip on the booster seat.. « Show Less
2134708
Sue, I think you have the beginning stage of the same problem I had. The reason the pulley contacts the side cover is the insert I mentioned is unscrewing itself which makes the rotor shaft longer hence the rubbing you see. Remove both side covers and see if you can tighten the pulley, the pulley side obviously uses a socket or wrench and the opposite side takes an allen hex wrench. Tighten it as tight as you can then check the rotor for side play, there shouldn't be any. The belt should not come off if the pulleys are aligned even if the tensioner doesn't work, the belt would just slip. Hope this may help some. Sue, I think you have the beginning stage of the same problem I had. The reason the pulley contacts the side cover is the insert I mentioned is unscrewing itself which makes the rotor shaft longer hence the rubbing you see. Remove both side covers and see if you can tighten the pulley, the pulley side obviously uses a socket or wrench and the opposite side takes an allen hex wrench. Tighten it as tight as you can then check the rotor for side play, there shouldn't be any. The belt should not come off if the pulleys are aligned even if the tensioner doesn't work, the belt would just slip.... » Read More Sue, I think you have the beginning stage of the same problem I had. The reason the pulley contacts the side cover is the insert I mentioned is unscrewing itself which makes the rotor shaft longer hence the rubbing you see. Remove both side covers and see if you can tighten the pulley, the pulley side obviously uses a socket or wrench and the opposite side takes an allen hex wrench. Tighten it as tight as you can then check the rotor for side play, there shouldn't be any. The belt should not come off if the pulleys are aligned even if the tensioner doesn't work, the belt would just slip. Hope this may help some. « Show Less
1283158
It is difficult. Those slider mechanisms (plastic things holding the straps parallel) are the way to do it. Like tightening or loosening a dog's collar or think about the slider on your bra strap that makes it tighter or looser. Same idea, but I bet the elastic stiff harness straps are a bit harder to deal with. I got one for my boyfriend as a gift. He's 5'2" tall & it was too big even at it's smallest setting & I had to return it.
277652
It isn't completely flat on the bottom. We never removed our harnesses, but got an infant insert. One of the soft cuddle inserts, or a super soft blanket. She was great like that.
936431
I totally agree Sam! I had meant to suggest that as it seems to be a problem to a lot of people! Hopefully the vendor will read this & start doing that! I have to say that when you get the right size, it is one great harness!!!
1083603
I'm sorry Tracey your having this problem but you usually twist it one way to extend it and the oppisite to retract it. There's also a clear stopper in the midddle. Make sure to take the stopper out then try it. If thats not the problem then it might be broken. You might have to exchange it for a new one. I hope this helps.