The carafe drips coffee and water all over the counter using any amount of liquid or angle. Is there a warranty replacement carafe?
1831974
It has done the same for us. Wish I had just returned it during the return window and bought something else. I contacted the company and they sent me a replacement carafe which did the same thing. I am waiting on a third that is currently back-ordered. Glad that it is free of charge but if it never fixes the problem what the heck! If you can still return it I would.. Otherwise contact the company and you might have better luck.
1831975
Same problem, also contacted seller and was sent replacement carafe with no improvement. I suspect it's just a design flaw, although interestingly when the coffee pot is freshly cleaned the dripping is minimal (maybe coffee deposits on the lip of the plastic pour change the surface tension/capillary action? idk...)
1831976
All of these carafe's drip coffee and water all over the place! Highly unlikely a replacement carafe would help at all. We have to keep a towel on the floor to catch all of the liquid! We absolutely do NOT like this coffee maker. I would never recommend it!
1831977
You have to contact: De'Longhi Customer Service1-800-322-3848customerservice@delonghiusa.info
1831978
I don't know, but ours does, too. It's the only thing I don't like about this machine.
1831979
Mine does not leak -however, if I turn my wrist wrong it dribbles. When I stand directly in front of the maker and pour evenly in to the open front access (not letting water pour sideways out of the carafe, but pour directly from the spout evenly) ... I have no issue with the dribbling. I think it is in the wrist action not with the carafe people are having issues with it, because I have had other Delonghi makers that others said dribbled as well and I never had that issue with them either
643910
No we have no replacement carafes and I don't know if the warranty is still valid as I have no idea how long it was good for. Viking was purchased by another company thought, and I'm told they honor all warranties. The new company decided to get out of the small appliance business to focus on the large items.
2216960
I have owned 2 now... Same issue... Coffee leaking out.. Big mess.. I'm done and moving on
146421
Our carafe was leaking so I called Krups. Their service was great. They immediately sent out a new carafe for free.
123157
A follow up on my last posting about the glass carafe imploding. I contacted Bonavita through their website, explained what happened and receive an email informing me a new replacement carafe was being shipped. Thank you Bonavita! it's a great coffee maker backed by a great customer support policy
9262
You should be able to get one from DeLonghi that they have stock piled from prior defective coffee makers.
1962259
Sorry, I bought a spare carafe some years ago after I broke the original washing it. So far so good on the one I received when I purchased another coffee maker. Good luck in finding one.
683449
Ok. Your coffee maker is still under warranty. Return it to where you bought it and get another. If they don't cooperate, contact Mr. Coffee, online, and they will make arrangements to send you a new one. I just did this very thing because of a bad heating plate that rusted out. Best of luck!
1357344
Mine is leaking the coffee from bottom when brewing. I can foresee more leaking problems in near future. I only had it for a few weeks too.
1644174
I have called Melitta and since they have discontinued this model (MEMB1) there are NO replacement parts. They did give me the part numbers to search on the internet for the replacement carafe (MEMBCFW - white or MEMBCFB - black). I am very frustrated, and I feel that I may have to throw the whole coffee maker away. This is not a very customer friendly product or company if they don't have replacement parts!
811206
It it came off it's likely broken. Contact Amazon for replacement instructions as they are very good about that and other customer service issues I have had. If you have had the maker for a relatively short time... 30 days or less they will replace it without question I'm sure... or a refund. If less than a yr, (I recall the warranty being either 90 days or 1 year, not sure which) then Mr. Coffee will stand back of it in conjunction with Amazon. Give 'em a call'
2099145
I've only used the carafe for water, but I haven't noticed any water dripping down the side during or after pouring.
986854
No I havent. Mainly because of lack of information on doing so. I certainly would not trust the carafe, it way to delicate. Better not to take a chance on the other part either. Zojirushi has a good website, maybe they can help ? I hope you find your answer.
796542
We thought it was in the mechanism that allows it to drip into the carafe at the bottom of the coffee ground section. Of course since it was more than 30 days when this happened and we could NOT return it, we sent the whole thing back to Capresso where we ordered the old standard one that we had had for 14 years without the carafe. Much happier.
1058293
I have had mine for over a year with no problems. I clean the whole thing, including the carafe, by occasionally running white vinegar through it. I fill the reservoir with vinegar, put an empty coffee filter in the basket, and turn it on.
1652583
No Idea, you might email the manufacturer. I stoped using mine, maybe used it 10 times, to messy to clean up each time-plus and my favorite ground coffee through it vs. a drip coffee maker or french press was no comparison, not even close.
1059416
I just bought mine in October(the generic package of just one carafe and one base); so far no problems, so sorry, I would not know, however, it was so cheap that buying a whole new unit would not be a major expense