Is this item new? Is there a warranty? If warranty work is needed--will it come from Dell?
1837408
The printer that I received was brand new and has worked beyond my expectations. I am not sure if there was a warranty from Dell. I would highly recommend this printer.
1837409
It is new and serviced by Dell. But I have not needed service. Highly recommended.
816813
I'm not sure, most products this expensive offer like a 1 Year Warranty. From what I heard though, Dell Support is horrible.
541104
No warranty at all. I am a private person selling the computer. I would recomemend contacting Dell if you buy it and get their Service Protection Plan. I never had an issue with the computer. Its only about 2.5 years old.
1690534
It is a one year limited warrenty. If you buy from dell, you can extend the warrenty longer if you need it.
1392264
It has a one year DELL warranty against defects. I had a deal with DELL for a 48 month extended warranty when I built my Alienware. You can also buy a warranty that is backed by Amazon but sold thru a third party that would fit your needs. You may be able to get the extended manufacturer warranty offered thru DeLL even though you purchased it here. I would call DeLL first to get a definite answer.
1681295
When I bought this laptop, I am sure that it was "New". I saw several that were used or refurbished and I did not want one of them. I do not recall seeing similar 'warnings' when I bought this product. In addition, it was over $500. I specifically wanted a Windows 7 machine and they are becoming hard to find. I've heard of too many issues with Windows 8. This machine has an Intel i3 chip and I would have preferred an i5 but could not find a Win 7 & i5 machine and I did not want to order one from Dell.. I'm satisfied with the laptop. My wife has a similar laptop that is 18 months old and she has not had any problems with it. Today, Dell still has a good name and is reliable.
1947367
Yes it is new, its 2 boxes in one. The first box is the dell box, then the second box is amazon, so its dbl protected. It is all new
1105634
If you are buying new like I did, it comes in a sealed Dell box, with warranty and all. If you purchase, you won't be disappointed! :)
1087215
I think so, because there is a program installed by Dell that states that the warranty expires almost a year from now. Nonetheless, I did not like the way this computer works... It's slow and bad quality over all
552796
Hi, I.m not going to fool you, but I'm a seller on AMAZON and don,t know well on technical issues, but what I'm sure is that you'll get all the warranty that DELL offers for a new product. Because the item will be factory sealed. And I will ship it freely to any part of the world. For technical details please visit: http://www.dell.com/us/p/alienware-18/pd.aspx
814021
Seems as though these issues are covered by the standard Dell warranty, see website for details. I have not had occasion/need to call tech support thus far.
1471320
Hello, The unit we sell as per our listing it is Dell Factory Refurbished, we are a resellers of computers, factory refurbished products we sell are directly from manufacturer, they work just as new, condition is also similar to new unit, certainly being refurbished you may always find minor cosmetic scratches, which are not anything major and do not affect performance of the unit. Yes, there is over one year Dell warranty on this unit. Thank you,
141122
it's new. 'monitor sold separately' means regular monitor not included. it's not a laptop with a detached screen.
607474
If it was bought new you should have a warranty through Dell I would probably go through them. Usually in a case like this in my experience if you contact Amazon they tell you to contact the manufacturer anyways. Hope this helps. :)
1184322
Hi,Yes, There is warranty for 14 months from Dell. After getting the laptop register it with dell product support (go to dell website or contact dell) with your service tag and you will be covered.I got covered as below.Limited Technical Support till 5/**/2014Rapid Response Deport warranty till 5/**/2014
759995
I don't know. When I got mine, over a year ago, it had a 4 year warranty. I believe that it is straight from Dell. There wasn't any other warranty offered with it. It might be that your offer came from a different vendor that works with Amazon.
220403
That is a good question. I got the amazon warranty. But I cannot be sure about a warranty from Dell.