Carolyn Mattson commented on the open space on the side allowing for cups to fall out. I agree. Is this a problem for anyone?
1826379
I have never had an issue with that. I actually like this drainer very much and would order again. The ONLY negative comment I would have is the silverware holder. You have to be aware of which end to direct items or they will slip through or items like knives will get wedged.
1826380
For that reason and that it had become such a rusty mess, I will not be purchasing this dish drainer again. I'm very disappointed.
1826381
Yes, I agree as well. The open space at the end is large enough to allow items to fall through. I just developed a specific system as to how I stack my dishes. :-)
1826382
No, it's not a problem for anyone used to using most dish racks! My goodness... This is a no-brainer. It's fairly obvious you should put an item in those locations that cannot fall through!
1826383
There are gaps at the front and back of this drainer. I put my cups on he sides so I don't have problems with them falling out. I have had a few plasitc containers fall out from time to time but I don't see it as a problem.
1826384
We haven't had that issue. The drainer we received has a longer silverware basket and we purchased a stainless basket as well. The plastic is stored with the rest of our plastics and we use the other. There are only 2 of us so we rarely have more than a few dishes anyway.
1826385
Yes, I agree the open space at one end is annoying as dishware does fall out so you have to be aware of how you place things in the drainer while washing.
956864
U t seems like the problem is still exist. after I remove the plate for cleaning. it seems to be impossible to get it fit back in perfectly like it was. especiallt the bottom plate. I am quite disappointed with their craftmanship..
771834
I never had the lid get stuck, but I've experienced the cups bottom getting stuck so I just carefully lifted it up. Perhaps you could do the same in the opposite direction.
53097
I had another thought about this. I had nearly forgotten but when I first got mine, the two green cups were stuck together and I didn't realize it. It came out in drops and made a terrible mess with the grounds. I probably should have noticed that they were stuck together but well . . .
343812
My son bought this for me and I love the idea but the cup that you put the pods in is so hard to pull out he could not do it. I really want to like it so he filed down the sides of the cup and smoothed it. It's much better now but I feel that he should not have had to do this. Has anyone else had this problem? I really don't want to have to return it or to spend more money to get a better one. I only have 1 cup a day and this is perfect for me.
431938
I don't think it's a big problem, because I just put water but not drinks into this cup. I usually use hot water to flush it.
375245
Check the bottom part of the unit where it sits on the counter. Do you still have all four plastic nubs? The back two went missing on mine and I had the same problem with coffee spilling all over the counter. Once I re-leveled the system by replacing the back two rubber pieces, I never had the problem again!
1952354
There's a hole in the cup part for draining, right where the spout is. You can see it on the second picture at the top of the page.
1848894
Serious problem few aware of,Just received email from Bonavita. I am correct. They know this is a BIG problem. New design will have opening lid. Personally I think this has been a serious health hazard. Folks we all need to complain. If you test you will be digusted how crappy it is inside that lid! We paid $150 for a dangerous, unhealthy coffee maker. If you think I am exaggerating I wish you well and happy trails. A law suit against Bonavita would not surprise me. The problem is pretty obvious. The fact you can't see it makes even more serious.
1640408
I have never experienced this problem. My cup works well and I've been using it since January 2013.
217773
I bought this and have had no trouble at all...Are you sure you put cup on safety mode...You have to sit it on and kinda turn it; it will lock in place. Hope this helps
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
2277248
I've had mine for a little over a year and the bottom is loose. My husband's is also. Not a huge deal, but I would buy something else if I knew it would not do that.
1643748
Send pictures so I can give a better qualified opinion. Just kidding that was terrible. I suggest something else. There is a holster that clips to your bra where the cups come together. You tube has some videos on them.
463769
Also check the plate under the coffee cup. It is there to catch overflow from the cup. My pricey Keurig has the same thing under the mug but much larger. Be sure to clean out the little overflow under the mug because it can get moldy if you forget.
905545
Are you packing it? And how full? Oddly enough I think I remember it flowing a little better if it was more full. I keep mine pretty full for a stronger brew and haven't had too many problems. but I do notice that it brews inherently a little slower than a regular k-cup. I believe this could just be a design issue with the reusable cups. I've heard a similar complaint from others in the office with other brands.
524558
I would agree with the others. I did a quick google search and it does sound as though it might have something to do with the layers possibly not fusing together properly. Definitely not normal! I thoroughly enjoy mine, so you may want to give some thought to giving them a second chance and have them replace it. Good luck with whatever you decide! :)