Everytime I unlock the door with the keypad when I pull the lever to open the door, it sounds like it "slips" and the door relocks. Is this normal?
1823937
i do not have this problem..or any other problem with this item. i only wish other mechanical items worked as well
1823938
Hello, I haven't experienced this issue, the only time the door relocks is when I close the door. It sounds like you may have a defective door lock.
1823939
check that you have installed the lock correctly and make sure the red dot on the inside of the lock faces up and make sure your handle is installed correctly. I had this issue with mine and the lock was not installed correctly fallow the directions that came with the exactly or i will not function properly. Any other problems call Yale
1823940
that is not normal. You do have to wait for the motor to finish unlocking before opening but other than that I have never had it do what you describe. It has been running flawlessly for a year now. It is used two to three times a day.
1272746
If the keypad were to fail, the only remedy in my opinion, would be to find another way in and unlock it from the inside. It would probably be cheaper to break a window than destroy the door breaking in. The keypad and lock seem very sturdy and I would not worry about that problem too much.
1833670
Sounds like the lock mechanism might be bent. Once it's open it should spring open and stay open until you squeeze it closed and put the lock in place to hold it closed. Are you running your hand or glove over the lock lever forcing it to close and lock when squeezing?
1458680
I think you need to reset the device and let it re-adjust itself to the door weight - it does it on the first few opening-closing sequences. I do not remember from top of my head how to do it, but it is in the manual.
2100683
I'm not sure about the specific model you mentioned, but the locksmith was great at rekeying our Schlage deadbolts and door locks (including a keypad entry) so they all use the same key. And reading the reviews I say that someone had rekeyed them before they were installed -- made a lot of sense, so we did too! Saved us the cost of a locksmith coming out. Just dropped off the locks after we received them and the locksmith rekeyed them in an hour. We had them installed and have never had a problem. Love them!!!
1574652
I did not install the keyless entry pad. But if I remember correctly, resetting the code is explained in the Chamberlain instruction manual that was shipped with the door opener.
997037
Sounds like either something is blocking the door OR the bolts are not fully open. When this happens with my safe, I re-enter the combination & turn the lever to open. Hopefully you can then close the sale & turn the lever to lock.
1749573
Oh no! I wish I could help you but I have no idea. Did you be sure to slide the lever above the key hole after turning the key?
1711295
I never noticed but I just tested it. The door will always swing back into a closed position but does not always "click" in a locked mode. If you are looking to keep it wide open from time to time this might be a nuisance. We always need it shut so it's fine for that purpose. Hope that helps :)
845083
That is not normal. Mine stays tightly latched to the back while not in use. I can hear it "click" when I push it back in.
1125002
have not had it long enough but if you flip it open hard and fast the locking bar slides all the the way to the other side. you have to pry it back over. it don't take to much presser. it don't really bother me.
884184
On occasion I will have a problem getting mine to twist to unlock. I have not found a sure fire trick that will unlock it but find it is easier if I do not screw on the foam piece first and did use pliers to get a better grip when I just could not get it to turn. After the first time it happened and I didn't think I would ever get it unlocked now when putting it away I turn it just enough to catch the lock. If you can't get it open send it back as defective and get a replacement.
1838013
Try unlocking the doorknob (or locking, whichever is the opposite of how it came) Hope this helps!
1548944
I called on this and they told me that if you use the code to unlock the door, it will auto lock itself. However, if you use the Unlock button on the inside, it will stay unlocked until you re-lock it. What I do not like, however, is that there is no indicator of whether it's locked or unlocked, so you have to push the button to know for sure.
2011627
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expandthe opening slightly. It still locks but opens with a mild tug. Good Luck.
135851
why? It comes with it's own push button control. I have found the flip up door to be extremely fragile and they brake rather quickly leaving the key pad exposed to the elements. This is my second one and I don't think I would buy another. Just My two cents.
564854
On page 20 0f the manual, it says to activate/deactivate keypad " Press ans hold the # key symbol on pad. Yhe key is on the lower right hand corner. I accidentally locked it once, then had to figure out how to unlock it.