everything works well, but the G key. it doesn't function at all. What can we do?
1814368
Sorry, I bought as gift for one of my Beijing kids. No idea on issues. ?sorry
1814369
My best guess is to contact customer service. Because mine still works very well.
1814370
Mines worked well an still does had for over a year try communicating with the seller about getting you a new one or refund the one you have may be a factory recall
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.
2112349
the one i purchased did not work at all. i sent it back and got one from belkin which is fine. as for what you want to do, it should have no effect. either it will work with kb only, or mouse and kb, or it will not work at all. that means it is defective and should be replaced.
990000
To my knowledge you can't. They took out the windows key and replaced it with the steelseries key for the gamer that hits the key accidentally. It took me some getting used to.
951220
I face this problem every 6 months or so ( I've had this piece of crap for 2 years now). Fixing it is easy, follow the instructions here:http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932
1304217
lol, your better off than me. I lost my key. But it seems to me I had the same problem, and it turned out to be I just had the have the open and close handle in a certain position for the key to work. Play with that sequence and hope it helps.
1587308
i am not the seller, but have owned this keyboard in the past. I also lost the use of at least one key and would suggest that you make sure the seller does test and guarantee that all keys are functional.
953004
You need a working key (most recent in use). not necessarily the original key.
450795
I have that exact setup, and you can program the g-keys individually using Logitech's gaming software across multiple Logitech peripherals. It doesn't matter if you have a G1 on the G13 and a G1 on the mouse, when you program them, they are programmed based on what device the key is physically on. So you can program G1 on the G13 to execute a macro, and G1 on the mouse to emulate a function key, for example.
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.
933482
I would check to see if the software installed, change your USB port, and if none of that works the keyboard may be defective. Usually it is a software conflict. I wish you the best of luck.
780553
Not really. The basic keys work but the configuration software is Windows only so you can't program any of the other keys. By 'other' I mean anything that is not a letter or number or punctuation. No function keys, no pgup/pgdn, no fancy extra keys (zoom, volume, etc). It's too bad because the old corded version works just fine with the Mac and it's reasonable to assume this version would, too. But it doesn't.
1163402
Mine works just fine. When my computer gets slow or freezes, I use Ctrl-Alt-Del to access task manager. Hold all 3 keys down just like a keyboard. If yours doesn't work, maybe one of your keys is bad. (I'm on Win 7 too). I think the confusion here is that the seller has changed the product, the original product has a full keyboard, the product it was replaced with didn't. Now I see the original Air Fly Mouse is back. These questions and answers are a mix of both products and therefore are of no help to anyone.
1042544
Sorry, anything that I might say about this would be strictly a guess. I can tell you that my Logitech G11 keyboard does not recognize the additional gaming keys, but does function completely normally as a standard keyboard. There is definitely processing of the digital signals passing through the switch.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .
539213
The keyboard will not work at all or will it work for awhile and shut off? Does the mouse work? Could it possibly be interference of some kind, maybe from cordless phone or baby monitor, some thing like that? Blutooth maybe? Wish i could help out more, sorry.