May I return it if it is broken?
1811212
We do not accept returned used items for health reasons. If your product has been damaged then we may send you a replacement if the issue is a manufacturers defect. Please let us know if we can assist you any further. Thanks.
1811213
Hi Davis,Thank you for the inquiry! This would depend on the particular Seller you bought from, but you may have best luck contacting Fleshlight. If your Seller deals directly with them, they could facilitate the returns process in their place, but it depends on if it's under warranty. Please contact your Seller for details through the product purchase history page. Thanks Davis!Cheers,Margaux <3
970205
That doesn't ever happen with mine. I think it is a defect and you should be able to send it back and get a good one.
1155080
I think it could be, mine was broken when it arrived but I managed to fix it before giving it away (it was a gift) I think it would be a great gift but check it over to make sure it's operable before giving it.
1942567
If you purchased it from Amazon directly it can easily be returned if defective. They are great about returns
1073130
I don't know exactly what to say, I mean I returned mine because it just turned on but it just wouldn't function at all. I would return it defected because it doesn't work unless you damaged it then that's your fault and loss.
1457743
I returned the one I bought as it arrived broken and unsuable..but thanks anyway.
760317
Amazon has always been good about returns, I would send it back as defective and get a new one.
680415
Amazon will still exchange the item if it's defective. They'll just send you a new unit and tell you to safely dispose of the old one. I know this for a fact, because I just went through this.
946719
This is a common defect, you should be able to return for a replacement or refund.
1275159
No, ours came in broken but it took so long to get it, we did not send it back to get a replacement right away.
2033585
You should be able to return it, mine just went out again after having it 7 months I guess it's better then 3 months try returning it.
11861
thats happen with me too..i just return it ....thats all u can do,dont try to fix it by ur self ,just send it to seller
1479806
We actually returned ours because it arrived to us broken. So I'm not sure. Sorry!
1789739
To be honest, its a piece of crap. I had it and immediately send it back. You can get it fixed by calling the company but expect to wait a couple months to get it back in the same condition you sent it. You didn't spend to much money on it. But you can return it to amazon for a refund and I would say do this asap.
816795
Same happened to me. It probably means you got a broken one. I issued a return and refund to them within a month.
1340884
It was broken when it arrived and can't be used, the seller would not except return.
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,