The problem: I cannot use the tablet because I keep getting this message that just cycles: Unfortunately, Google Play services has stopped, then I press ok and then it says Unfortunately, the process android.process.acore has stopped, I press ok and...
240154
Did a pin in the hole reset the tab? If it did you would know. The other thing you could try is letting the battery die completely then fully charge it.
613528
In the beginning I had some issues with some apps (not wanting to load). What I found out that instead of the tablet connecting to my wifi to my wireless router it was trying to connect to a neighbors. So after I got everything all set up with gmail, then setting up with my current home internet email, I found that there was a button on my router that I had to push in order for the tablet to find my internet service. After that I have had no problems with installing apps from the google store. The only thing that will give you issue is if the app is not supported by Google store/play. I hope this helps. In the beginning I had some issues with some apps (not wanting to load). What I found out that instead of the tablet connecting to my wifi to my wireless router it was trying to connect to a neighbors. So after I got everything all set up with gmail, then setting up with my current home internet email, I found that there was a button on my router that I had to push in order for the tablet to find my internet service. After that I have had no problems with installing apps from the google store. The only thing that will give you issue is if the app is not supported by Google store/play. I... » Read More In the beginning I had some issues with some apps (not wanting to load). What I found out that instead of the tablet connecting to my wifi to my wireless router it was trying to connect to a neighbors. So after I got everything all set up with gmail, then setting up with my current home internet email, I found that there was a button on my router that I had to push in order for the tablet to find my internet service. After that I have had no problems with installing apps from the google store. The only thing that will give you issue is if the app is not supported by Google store/play. I hope this helps. « Show Less
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You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1)Year from Kocaso,Get a RMA .See Customer Service for that.
1231789
Hi Sherry,I too have that same issue. What I usually do,which we shouldn't. I uninstall my email then I go back to google play and sign in as if I were doing it for the first time. It'll say use existing? You click on that and use the email you have taken off. It's a hassle but its the way it's worked for me. I hope this helped a little.
1731025
no google playstore. my tablet still work, your creditcard extended warrsanty will cover it after one year manufactuers warranty. koby is americsn msde.. but no playstore
1508169
I think this is a selective error. The one I received had no problems at all. Google play store and everything works fine on mine. Being a cheaper tablet I think some just have issues. The seller should be better about this issue though
784871
Not sure about the "error 6" but Boosts' service is horrible. Cricket is another company that i would not recommend dealing with. Cricket's service is also horrible. my phone is supposed to have play store. i can not even get into play store to get a game to download. my phone service will hang up on people when i am using the phone. I try to text. i have unlimited minutes and texting. almost always i have a problem texting also. my message will not go through? i don't think it is the phone because i am not sure but Samsung is a great brand?
1366092
Which Google app? You can get all Google search, maps, etc on the Play Store. Do you mean the tablet does not work or what? I do not understand. If the tablet does not work, contact Digital Reins and return it. How long have you had it?
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Do you mean the actual google app or the google App Store (google play)? I would suggest you download the google app through google play. Mine works fine, I downloaded it through google play.
774993
Hi! It sounds like a software problem, but it would be best to contact"In-Touch Tablets" to let them help you with the solution to correct the problem.You can contact them at www.intouchtablets.com/support or info@intouchtablets.comIf this does not help you let me know, maybe we can figure it out together.
936514
I haven't been able to get Google Play Store to work. And I haven't tried to play movies yet.
1520365
Actually I just can't get google play to open so I'm not sure what's up with that.
208069
i made a mistake. i am waiting for a tablet. i had the one you mention but i could not get it to function properly so i sent it back
1807061
Good luck!! I tried updating but kept getting response that as tablet discontinued, could not do!
1091056
This is what I did that worked. I installed Kingo Root to re-root the tablet, but before actually rooting, I went into the Kingo root folder on my PC and updated the binaries there with the newest available so that when it roots the tablet it puts the newest binary on it. Reason you can't update SU from Google Play directly is because Matricom put SU stubs in rom. A custom rom would probably fix this but there are none available that I'm aware of. I've since moved on to a better tablet, the PiPO P9. Good luck!
1490718
As mentioned in my review, this device does not include Google Play. There is more than one video tutorial explaining how to get access to it, but I couldn't figure it out. I think I have the files on the tablet, but can't understand what to do with them! All of my downloaded apps came from Amazon.
843657
I get that message on a lot of android devices, even though I'm connected. Just hit "Retry" and it will connect.