The battery of the remote control is fully charged, but I direct it to the frame and nothing happens. I can't access any of the photo frame functions.
1842524
The remote is not very compatible. You have to hold it at a certain angle for it to work. Try getting close to the frame and hold it at an angle slightly pointing down.
1842525
I had the same problem; the remote doesn't communicate with the frame, and there is evidently no longer customer support for the product. However, I was able to program the frame using the buttons on top. It took a little while, but the frame does everything I want it to do. I hope you can get the frame programmed to do what you want it to do.
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
1943876
Had a similar problem. I removed, then reinserted the battery. The battery can be reached on the bottom of the camera, a small latch on the plastic cover allows access to the battery. Remove the battery carefully, noting how it is situated so that it is replaced in the same position.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
1299178
back bottom of remote is a release tab to pull out battery holder. just pull out, replace battery and slide back in. battery should have last for years. I have to be directly over my unit for remote to work.
549719
Please pull out and check the battery, may be the battery is opposition. The remote please aim at the receiver. Thank you!
1738085
Make sure that when you set it up for use that you go into the camera settings and enable the remote for "quick response." I've noticed that when I go to long without using the remote it enters a stand by mode and I have to re-enable it again. If that doesn't work then you might need to change the battery. Happy shooting!
1074153
First, make sure the battery is installed correctly. The instructions on the sheet were not correct with mine but they did include a separate note saying that the battery should be turned opposite of what the instruction sheet said. If that doesn't work, make sure your camera is on the right setting for a remote. Turn on the camera and enter the Drive mode. Then scroll down to "Remote Cdr." and select that. My camera is an alpha 57 but I'm not sure whether yours accepts a remote or not.
420037
Why in the world would you need to get into the remote? Are you just trying to replace the battery? That is done from the bottom end of the remote if it is not functioning properly pull the plastic insulator tab out between the battery and the contact.as somebody who is busy messing with lots of LED lighting types and finding all kinds of problems and solutions of late I actually am really curious as to why you want to get in to the remote back. Maybe I'll learn something from you.
1340939
I'm not sure, but there might be a small piece of plastic over the battery in the remote that needs to be removed. It would help to keep the battery from discharging prior to use.
776299
I did not have your problem . Make sure scoutGuard is on when pluged into remote . go thru your menu options to get captured photos displayed , I just pull the SD card and install in a computer to view Photos . The photos in the remote are hard to see in detail any how.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
457849
Are the batteries in the remote new? Are you running the latest firmware? Is your power cord in good condition? These things have all been problems for me in the past, which once corrected resolved all problems. Hope this helps, Peter
528569
Same EXACT problem. It appears to be the dude itself not charging? I'm going to try to change remote battery tomorrow, but dint think that's oyr problem. Will report back.
531237
I use the battery in a "Monster TV remote control. A back panel comes off the remote an the battery is exposed.Good luck. My remote is not working, but I think the problem is something beside the battery.Dick Ernest
86388
Let me guess. the remote is powered by the camera battery. as a consequence, the life of the battery would decrease.I am only guessing, because I don't have the remote yet.
763818
Hi there, the transmitter doesn't have a battery,it uses your camera's battery power when you attach the transmitter. The remote control uses a AAA battery. Hope this answers your question and HAVE A NICE DAY.
506199
P.S. Are you sure the problem you're trying to fix is the Receiver in the unit and not really a bad remote? Have you checked battery, reprogrammed, tried a different remote?