How do I get it to work? Have everything lined up the way it is supposed to be, but no go!! Help!
1822781
After checking and rechecking that all my installation was to the specification on the directions, I still had nothing on the computer. As others have stated, the magnet has to be almost touching the speed sensor. If you roll the wheel and place the mounted magnet beside the sensor and slightly rock the wheel back/forth, you should be able to hear a slight click as the magnet passes back and forth. This will give you a check these 2 items are working. As a last result, I took the computer off, flipped it over and did a full initialization (see step one on the instructions) and started again. This time everything worked perfectly. Hope this helps. After checking and rechecking that all my installation was to the specification on the directions, I still had nothing on the computer. As others have stated, the magnet has to be almost touching the speed sensor. If you roll the wheel and place the mounted magnet beside the sensor and slightly rock the wheel back/forth, you should be able to hear a slight click as the magnet passes back and forth. This will give you a check these 2 items are working. As a last result, I took the computer off, flipped it over and did a full initialization (see step one on the instructions) and started... » Read More After checking and rechecking that all my installation was to the specification on the directions, I still had nothing on the computer. As others have stated, the magnet has to be almost touching the speed sensor. If you roll the wheel and place the mounted magnet beside the sensor and slightly rock the wheel back/forth, you should be able to hear a slight click as the magnet passes back and forth. This will give you a check these 2 items are working. As a last result, I took the computer off, flipped it over and did a full initialization (see step one on the instructions) and started again. This time everything worked perfectly. Hope this helps. « Show Less
1822782
My instruction say that the sensors have to be 5mm from each other. Get them as close as you can.
1822783
Make sure the MPH is showing zero. If not, the magnet is not close enough to the sensor. Hold up the front wheel and turn it. If the screen is blank. It is not picking up a signal. Check battery in sensor, as well.
1822784
Look closely at the pickup unit mounted on the fork & you will see the area that the magnet pickup unit mounted on the spokes has to pass by. Move the unit on the fork so that it is as close to the magnetic unit as possible. If you do not get a reading when you spin the wheel check the batteries in both the speedometer & the unit on the fork. I believe it should read 3 Volts on a tester. If the batteries are OK then contact Cateye directly, explain your problem, you may have a faulty unit. If it's less than 1 year old they will send you out a new odometer. I had this happen to me recently. Hope this helps. Look closely at the pickup unit mounted on the fork & you will see the area that the magnet pickup unit mounted on the spokes has to pass by. Move the unit on the fork so that it is as close to the magnetic unit as possible. If you do not get a reading when you spin the wheel check the batteries in both the speedometer & the unit on the fork. I believe it should read 3 Volts on a tester. If the batteries are OK then contact Cateye directly, explain your problem, you may have a faulty unit. If it's less than 1 year old they will send you out a new odometer. I had this happen to me recently.... » Read More Look closely at the pickup unit mounted on the fork & you will see the area that the magnet pickup unit mounted on the spokes has to pass by. Move the unit on the fork so that it is as close to the magnetic unit as possible. If you do not get a reading when you spin the wheel check the batteries in both the speedometer & the unit on the fork. I believe it should read 3 Volts on a tester. If the batteries are OK then contact Cateye directly, explain your problem, you may have a faulty unit. If it's less than 1 year old they will send you out a new odometer. I had this happen to me recently. Hope this helps. « Show Less
1822785
I have to actually turn the receiver in pretty close to the spokes, it's a lot closer than I expected it to need to be. I keep the receiver probably less than an inch from the magnet. Yeah, it has to be that close, kind of annoying.
1822786
I had the same problem the first time, check the batteries then you need to get the sensor closer together (reciever and spoke) at first I thought it was somewhat ridiculous to set it too close but it worked for me and still is.
1822787
Did u calibrate it to the propper wheel size? Is the magnet within one CM of the sensor? Does the digital display sit above the sensor with its back facing the sensor? Did you check the battery in both units?
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
2004886
Apparently it is with the connectors. I had a person look at it and it has been working ever since but I don't know what he did to make it work. Keep trying to insert it and maybe it will fix itself.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
122395
I will let you know when I figure this out. It should work but there is something I am missing. If you figure this out please let me know.
282121
Did you ever figure out how to get it to work? I am having the same problem
1009455
Thanks for the thread. Just set ours up and was having the same problem. Glad to know I didn't mess something up on installation.
473401
You are awesome! I have been trying like cray to fix this issue and that was the missing key. Finally, it is working perfect for me. Thank you so much, I ca't tell you how frustrated I was trying to figure this out. WOW! Thanks again! ;o) My hero for the day!
2241484
What seems to be happening? How do you have them configured? Provide more specific details and I can possibly assist.
2179133
I haven't found the solution - but I do have exactly the same problem, on exactly the same machine. Hope someone comes up with a fix before I have to trash the thing, and swear off Cannon. If anyone has ideas..........
1204837
send it back. Both sides should work. I love mine and you will too once it works correctly.
989908
I am having the same issue and have installed it exactly as everyone here has described.Not very happy about this.
298572
There are know instructions or compatibility chart its kind of like Russian Roulette may be it works or not??Sorry try the MFG good luck
90299
Im sorry I tried everything I could witv thd directions it gave me but still couldn't get it to function properly.
1252072
I have the same problem on mine , I cant get it too work feel like I have been ripped off , let me know if you get it too work .
2783
for me it works fine, there are so many options to go through as far a setting up for what you want, a friend has one also and loves it too, im still trying to fine tune it for my needs, hope this was a little help
1973319
I think you have a dud---DOA. Mine worked as a "plug and play." Sorry I can not be more helpful.