after a couple days it stopped opening from motion. still opens from pressing the button. help please
1813848
Never got mine fixed. I threw it away and went with a simpler, cheaper brand.
1813849
same with mine......but I love everything else about the thing......might exchange it....maybe just keep it and do the buttons
1908510
It's a little tricky.sometimes I pulled forward on the lip and it opened. Haven't used it since last July.I'm going by memory. Turn and push key and button. Hope that helps
766501
we are having a similar problem, sometimes the on/pff button owrks and sometimes it doesnt! also if our daughter is playing a game and decides she no longer wants to then try pressing Home key and it doesnt work. The only way to get out of the game is to take batteries out!!if anyone gets a suggestion or answer please post
2262069
I have never had that to happen. Was it screwed on properly? Has it come loose. Maybe take it apart and reinstall. May need to call Sprite
14351
Try resetting you device, you can use a needle or paper clip to push the button, and that should work.
1201834
I have this problem with mine too. One button pops back up with a click. The button on the other side doesn't click back up so every time it bumps something while I'm spinning, it turns off. The other one stays on until it times out, and I could whack it into every surface around. I attempted to shave off a bit of the plastic around the button in case it was catching, but that hasn't helped.
441083
I was having the having the same problem when I first got my case. What I did was cut slits in the rubber on the two long sides of the button , so that rubber button has more room and freedom to move. Worked for me
1717622
depending on what happened. Maybe your button got stuck within, continuously pressing the motherboard. Or maybe you hit mp3 really hard multiple times. Mines finally broke due to hitting a lot in the gym and putting inside laptop case where it ended up getting its button getting stuck within mp3 device.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
631780
Mine did that a few times. It seems to have corrected itself. They say not to hold down the button longer than one second unless using it on someone. I chalked mine up to my overuse. No permanent damage though. Good luck
1858300
My son said it does that for the first five minutes, and then closes up until you walk by. There are buttons on the back that opens or closes it if it gets stuck. Does that help?
716370
Play with the red widget on the back of it...it pops out eventually ...its like a push in and down motion
1038983
It flips open very easily...if it will not open then try the other side. It doesn't snap, just opens & closes.
933000
Same thing happened to us. We unplugged it and used tweezers to get it open.
1761344
Mine just broke after 2 months of everyday use. (Of course, just outside Amazon's return policy.) The switch on top just clicks, but doesn't do anything. Best of luck to you.
2246776
I would contact the seller and see if they will replace...mine does have the separate clicks.
465010
i havent had this problem. something may be wrong with the buttons. i suggest you contact manufacturer.