Is this vacuum brand new? What warranty is provided since Kirby will not honor warranty on internet sales?
1824265
Robert - I don't know about the specific unit you are looking at but the one I bought ended up being a well cleaned demo unit. I spoke to the seller as it was listed as new in box. Seller gave me a discount but be aware the unit may be a demo unit. Mine was also missing pieces which the seller sent to me at my request. Regarding warranty the seller says he warrantis only the motor for 5 year. I would recommend getting that in writing.
1824266
Noooo . It is not new . 2nd hand. No warranty. And u might get damaged 1 like i did.
1824267
Yes, is new. I do not receive any warranty. But you should contact the seller (through Amazon) and you can get more info
1824268
Yes, it is a brand new Sentria 1 which is a little heavier and has 400 rpm slower brush speed (2800 vs. 3200) than the Sentria 2. While the reps claimed a lifetime warranty, they backed off when I read them the 3 year warranty on some parts on the website. My parents had a Kirby which has a similar motor/belt design (always a little tight when first put on) back in the 60's to 80's which I used to vacuum their 3200 sq ft house. It too was rather noisy but it did a fine job. I will probably replace my Simplicity vacuum with this new one as it is a better vacuum with motor drive (easier to push and pull despite its weight). Thanks for asking
1824269
Yes, it is a brand new Sentria 1 which is a little heavier and has 400 rpm slower brush speed (2800 vs. 3200) than the Sentria 2. While the reps claimed a lifetime warranty, they backed off when I read them the 3 year warranty on some parts on the website. My parents had a Kirby which has a similar motor/belt design (always a little tight when first put on) back in the 60's to 80's which I used to vacuum their 3200 sq ft house. It too was rather noisy but it did a fine job. I will probably replace my Simplicity vacuum with this new one as it is a better vacuum with motor drive (easier to push and pull despite its weight). Thanks for asking Yes, it is a brand new Sentria 1 which is a little heavier and has 400 rpm slower brush speed (2800 vs. 3200) than the Sentria 2. While the reps claimed a lifetime warranty, they backed off when I read them the 3 year warranty on some parts on the website. My parents had a Kirby which has a similar motor/belt design (always a little tight when first put on) back in the 60's to 80's which I used to vacuum their 3200 sq ft house. It too was rather noisy but it did a fine job. I will probably replace my Simplicity vacuum with this new one as it is a better vacuum with motor drive (easier to... » Read More Yes, it is a brand new Sentria 1 which is a little heavier and has 400 rpm slower brush speed (2800 vs. 3200) than the Sentria 2. While the reps claimed a lifetime warranty, they backed off when I read them the 3 year warranty on some parts on the website. My parents had a Kirby which has a similar motor/belt design (always a little tight when first put on) back in the 60's to 80's which I used to vacuum their 3200 sq ft house. It too was rather noisy but it did a fine job. I will probably replace my Simplicity vacuum with this new one as it is a better vacuum with motor drive (easier to push and pull despite its weight). Thanks for asking « Show Less
1824270
There has been a model since the sentria 2 it came out in October. And there would only be a warranty if it was bought in an in home demonstration which would be the lifetime rebuild the three year in home service and I believe there is also a fire protection warranty with some distributors as well but ONLY if bought in a in home demonstration from an authorized salesman.
931670
This isn't being sold by Amazon. It's being sold by a third party, on Amazon. you should check with Dyson.
1326401
I am not positive. I believe my Kirby is from around that timeframe. Im sure you can google the model # for your particular machine and find out the proper item #. I have also had great success with Kirby customer service.
1371799
To be honest, there is a book that describes the attachments. I had a Kirby many years ago, so I know how to set it up, and use the accessories. I suggest you contact the seller if you can (it's a 3rd party sale) and as I recall, they were very helpful and accommodating.
1210151
I bought mine a few years ago. It had a 182 day warranty at that time. I don't know if that still stands currently cause I bought a brand new Hoover last year.
12907
A newer model is on it's way......warranty will be honored. Service from Dyson is horrid. On hold for over an hour and then qued to have them call me back which they never did.....investigate other products before you buy.
30268
I am at least as confused as you are. The absence of any product support is very frustrating, I bought two units last year and vacuum at least twice a month. The units supposedly have a "change filter" sensor, but who knows? I have found that Amazon products seem attractive on price, but at the cost of little if any product support.
708883
Must be. Like you, I had one for many many years and it did everything I needed and more. It finally died and went to vacuum heaven. I was going to buy this new version until I saw the reviews. Now I don't know what to do.
1210149
It does not come with a warranty, but can be returned within 30 days if there is a manufacturing problem. I purchased this item 4 month's ago. It looked good as new and works like new. I've owned several Hoover Bagged Wind-Tunnel vacuums. This vacuum has been just as reliable as the new ones I've previously purchased. Very happy with it.
1301750
Great Question :) So at Greatvacs we do things a little different. We have rebuilt almost 20,000 Rainbows and are experts on them. We only buy good Rainbows and even though they run fine we still take them apart, clean them and rebuild them to like new condition. We do this so they qualify for our 5 year warranty and our 30 day money back. So yes when you buy a Rainbow vacuum from GreatVacs it will come with our 5 year warranty. The warranty covers both motors, all bearings, and the fans (pretty much all the moving parts).Thanks DustinGreatVacs (Seller)
1489074
Yes I believe there was a warranty on this vac sweeper but I don't remember what it was, but I bought one and its a dandy, light, powerful blower, easy to store, only one thing I would change. I would put the on/off switch up on the handle, instead of where it is, down on the housing, if you get its rotating brush caught in a through rug for instance, you may damage a belt, or burn it off before you get it turned off, but that wouldn't keep me from buying it for it's a great little sweeper, and a good price
1301751
Great Question :) So at Greatvacs we do things a little different. We have rebuilt almost 20,000 Rainbows and are experts on them. We only buy good Rainbows and even though they run fine we still take them apart, clean them and rebuild them to like new condition. We do this so they qualify for our 5 year warranty and our 30 day money back. So yes when you buy a Rainbow vacuum from GreatVacs it will come with our 5 year warranty. The warranty covers both motors, all bearings, and the fans (pretty much all the moving parts). Thanks Dustin GreatVacs (Seller)
1308013
Mine was brand new with a warranty...which you will need because it is one buggy machine.
546463
No it's not. If you haven't purchased this vacuum, don't. I've been very disappointed in its performance and it had to be sent back to the manufacturer for repair within the first 6 months of ownership. It was returned to me and the problem was not fixed. The vacuum spontaneously turns off after about 20 minutes of operation. Spent a huge amount of money on it.
1472704
Read the details of the listing carefully. The details are several different parts in the listing and make sure to scroll all the way to the bottom of the page for all of them. Each listing will be different. The one I purchased came with the standard Kirby hand attachments (wand, different nozzles, blow up air attachments, tile floor head, and hand spray gun.) Mine also came with pet hair attachment. Mine did NOT come with hardwood floor buffer like the listing stated. It did come with the shampooer. Make sure you specify all attachments to be cleaned. Mine ALL came dirty and scratched. The shampooer I got still had soap and hair in it! Read the details of the listing carefully. The details are several different parts in the listing and make sure to scroll all the way to the bottom of the page for all of them. Each listing will be different. The one I purchased came with the standard Kirby hand attachments (wand, different nozzles, blow up air attachments, tile floor head, and hand spray gun.) Mine also came with pet hair attachment. Mine did NOT come with hardwood floor buffer like the listing stated. It did come with the shampooer. Make sure you specify all attachments to be cleaned. Mine ALL came dirty and scratched.... » Read More Read the details of the listing carefully. The details are several different parts in the listing and make sure to scroll all the way to the bottom of the page for all of them. Each listing will be different. The one I purchased came with the standard Kirby hand attachments (wand, different nozzles, blow up air attachments, tile floor head, and hand spray gun.) Mine also came with pet hair attachment. Mine did NOT come with hardwood floor buffer like the listing stated. It did come with the shampooer. Make sure you specify all attachments to be cleaned. Mine ALL came dirty and scratched. The shampooer I got still had soap and hair in it! « Show Less
2210975
Dear S. Smith, This is my second Dyson Vacuum Cleaner, and I can tell you personally that Dyson stands by their products 100% for 5 full years. All you need to do when you purchase your Dyson, is register your serial number on line at the Dyson website. (All this information is included with your purchase.) Should anything not work or break with regular use, Dyson pays for all parts and labor and even a replacement if they need to, at their expense for 5 full years to the original owner. Buying a Dyson is actually buying peace of mind for half a decade, and that's why this is my second Dyson- my first one lasted 9 years. Dyson makes great vacuum cleaners with a great warranty, and that's why they are worth the higher price than other vacuums. I hope this answers your question. All The Best To you, Maren
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?