How do I know if its the touch screen that is cracked only or if the LCD part under it is cracked as well? My 4yr old dropped my tab.. ekk!
1848017
All three responses are great detectors of determining the damage. Most drops tend to only damage the digitizer because it is the most exposed, which also translates into how fragile it is. I think digitizers are designed to crack from the inside-out. Depending on the damage, it may be difficult to feel the break from the top surface of the glass. Good thing is it is easy to fix yourself...just need patience and about 30 minutes to an hour. Tons of videos online to help with this. I have changed two myself...a tab 2 and a Samsung Note.
1848018
The video or picture would be distorted where it cracked....you'll definitely would be able.to tell
1848019
If you can feel the crack edges on the top glass screen, is the touch screen ,if not then is the LCD.
1848020
Very simply, put on the divide, if you can see the image, then is only the digizer, if the image is not visible, then is the LCD.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
541769
I can't tell u why this is happening. I am having an issue with mines as well. The touchscreen on the corners no longer function.I have considered taking it to a Best Buy for inspection. Not happy with this purchase. I no longer use it.
885815
I had the same problem. I have no idea what the answer is. I returned mine because the screen stopped working after less than a week. I really wanted to love this tablet.
1630984
My chrome book was dropped by accident and basically the same thing happened :( when i took it to best buy they said the screen was cracked and that eventually the liquid will leak all over the screen and it will turn black. I bought the screen and my husband replaced it in less than 10 min... Looks better than the original screen too ;)
35809
The warranty I don't know about but I bought the lcd and yes it was like oem when my customer dropped it. I since purchased just glass for same customer from another seller and beware when u do as I received 5 pieces of just plain glass which end result is not safety glass and also the touch screen does not work. For light scratches I have my own method to remove scratches but you may want to contact the seller about that.
1012899
Yes, if the screen doesn't respond to touch then your digitizer is also cracked.
858175
I'm not sure. touch your tablet if you feel the break, then it is the digitizer screen. If not then it is the lcd, in this case you have to buy the whole set. The digitizer and the lcd which will cost at least $200.
1144793
It may have been defective. My touchscreen worked, but had a greenish tint to it. I pulled it off and am using a screen guard. You should contact the vendor and request an exchange. Good Luck.
805304
Is your LCD really cracked, or is it just the glass OVER your LCD? This touch screen / digitizer replacement that I used is in effect only the glass over the top of the LCD (so yes, it is different than the LCD, and yes the touch screen digitizer is different than the LCD). My LCD was undamaged (I had spider web cracks throughout the glass on top but the LCD underneath was fine) and this glass/digitizer replacement was exactly what I needed.
1630979
I had a similar problem wife closed hers on my thumb and cracked the screen. bought a new screen on amazon for about 50 bucks. only took about 15 min to replace. there is a youtube video if you need it. Good Luck
890579
i feel your digitizer must have gotten scratched during repair. i'm sorry to say, you might need to get a full replacement ie digitizer and LCD
549117
After I had mine installed the very next day the screen went black, however the music was playing. I contacted the seller and they allowed me to return it after two weeks I asked for the status they return my system however the touch screen does not work!
826499
It should be fine did you just break the screen? It comes all in one I think on this model!
1759028
Mine was broke from the first day! I went to the local fixing place, I was told this tablet is cheap, there is no part to replace it. I didn't have chance to use it. Sorry :-(
471523
Get a carrying case to protect it from dropping. If you drop it the screen is toast. We ended up buying a FunTab and have been happier with it.
2025347
The tablet was a gift so I haven't used it. I asked my granddaughter about it and she said it did that to her too. At first she was happy with it then it just didn't work well if at all. We can't send it back because she cracked the screen! Sorry.