If something gets damaged what do I do ?
1812639
I don't understand the question. What is "something"? The Heat press?, or the item you're making?
923569
Get it replaced instead of spending more money. They should repair or replace the whole thing.
1826668
It needs to be sent to the company to be fixed or taken to a local repair person
1077649
No. Notify the company & they will send you one that has been loosened. They have to know that this is a serious problem, not a one-off.
418892
Make sure nothing is jammed in there No torn piece of paper ? Never had problem
2175682
In happens with Amazon. Basically, if you receive a damaged package or a completely improperly packaged breakable, fragile item, then take a photo of the problem, do not open any received items and request an exchange. Make their warehouse management do their jobs next time (like training the trainable or firing the non-trainable warehouse staff).
814197
You need to go through amazon concerning the damage. You bought it through Amazon correct? They are great and I am sure they will replace it, as it was damaged before or during shipping. Hope this helps and happy holidays.
1741986
I'd run a strip of tape or a strap around the box, just for insurance, because it's possible the handle/lock could be hit and lifted up. The box itself will survive nearly anything!
1533560
If you've registered the plan, then you can e-mail them or give them a phone call. Usually they will give you the option of a local repair facility or sending it in to one of their repair facilities. If you have not registered the product plan with them, then you'll have to accomplish that first then proceed with the repair process.
1904830
You should call Amazon and they will likely send a replacement part or a new item and have UPS pick up the others.
29914
Return it,it is damaged and if you try to bend it back into place it weakens the metal attaching that prong.
409167
Don't know what to do if the box is broken, other than just use it broken. No one should be able to see it. If the box is broken so much that the battery portion is damaged and unusable, you may as well get a new one.
917278
probably. I would contact the company. If the item was damaged during shipping, they will probably replace it for you. It should be insured.
1566390
I dont think it will damage. I have been using it for a while and have had no issues. Only thing, the small fan on the unit is loud and a bit annoying
2064463
Mine had no damage. Sorry, I would suggest you go to Ace or a local hardware store and asked for something to repair it. I know Ace Hardware has a can of stuff that restores finish. Hope it helps.
1781463
ours, which we bought last month, came with a little repair kit (patches) - if you don't have yours, you could contact customer service and ask to be sent a replacement kit.
13481
In a pinch...duct tape. Not sure how long it would last for an official repair...maybe for as long as you needed it to. Jus' sayin' :)