I have one of these units and one of the bottles broke do you know where I can get another?
1151107
Mine broke also after 10 years. I couldn't find just the bottle....had to buy a new unit.
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
1277153
I no longer have the bottle please contact Nb or search on their web page for this.
1076179
Try contacting OXO. You can google their website. Also try e-bay. Good luck. With shipping and handling it would probably be close to the cost to just buy a new one.
875540
You could try contacting the maker of the product or Internet to see if they sale replacement parts. I hope this help.
1430659
I would try to contact the company that sold it. The price is so reasonable, I'd buy another unit!
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
1556884
I would try the manufacturer or any company that sells this to see if you can purchase a replacement. I wish I knew more!
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
1013351
I did find that if you call thermos Consumers Customer Service: 1-800-831-9242 They will let you purchase replacement lids for $2.50 plus shipping. Since my latest lid broke within 3 months of purchase they are sending me one free, and they allowed me to buy 3 extra ones for the other bottles that I purchased in the past that also had broken lids. This was in March 2012 so I am not sure if they have changed anything since then. You have to call them though, I emailed as well and never got an answer until I called them.
1882252
My little cap broke after a few years. I just went through my cupboards and found a cap the same size on some random old water bottle that worked. You can also buy replacements on Amazon, and I am sure elsewhere, but the shipping will cost more than the cap.
1546303
The same thing happened to me! I had another bottle that was almost empty so I was able to substitute one dispenser for another. I think that they are defective and should be returned.
463182
I would maybe buy a new one.. it could work but I wouldn't chance it. I always drink the full bottle before testing.
1407008
I would try contacting Thermos. I found this online: www.thermosonline.com/replacement-parts.html Good luck.
2106114
Hilarious, I just broke the glass and was going to go see if there was glass tubing available... Hopefully we will both find out soon. Good luck.
2156955
Same thing happened to me. I could not find one and eventually had to dispose of the entire thing. You're better off buying them at the store and making sure replacement carafes are available. Sorry I could not be of any more help.
762142
I think it would be best to call the manufacturer. There should be an 800 number you can find online or the back of a can.