We put our fire pit together and it will not ignite. We made sure everything was connected properly. Any ideas for what to do?
1811749
Turn gas control knob 1/4 turn push in on this knob & hold, push in (approx. 1 sec.) on igniter button you will hear the pop (lighting) continue to hold in on the gas control knob for approx. for approx. 20 seconds longer to get a lite then let off this knob & turn it up. ENJOY - this is a beautiful unit!
1811750
You have to hold the gas control knob in for several minutes, really until you start smelling propane. Then ignite.
1811751
It works perfect. Check battery. Is it clicking?Then make sure gas is on full and you just hold the starter dial by pushing it in and turn to the left counterclockwise. Push button makes sure you here clicks.
1811752
I've found that the gas dial is touchy. If you turn it to the start position, most of the time on the first few tries it doesn't produce any gas through the burner. Try turning it while pushing in, and then turn all the way on and then off. The next turn to the start position should produce gas and you can start it with a long match or the igniter. That worked for mine, anyway...Good luck!
1811753
I've found that the gas dial is touchy. If you turn it to the start position, most of the time on the first few tries it doesn't produce any gas through the burner. Try turning it while pushing in, and then turn all the way on and then off. The next turn to the start position should produce gas and you can start it with a long match or the igniter. That worked for mine, anyway... Good luck!
1811754
Turn the gas on to the first stop. Listen for gas flow from the burner and count out 15 sec. Then hit the ignighter. You should hear the click from the burner area and it will light. Is not, let gass vent for 5 min then sweep glass / rocks away from ignighter area and check that it is sparking. If it is repeat above. The gass need to build up just a little to ignight, so do not have your face over the burner area. Also watch out the first time you heat it up as the will crack along faults as it heats up.
1186840
hold the lighter to the wick for a short time. there is no flame nor is there a red glow. it will start warming up fairly quickly. if it doesn't, make sure you filled it enough and then hold a lighter under the wick longer. Also put the top back on so you can feel if it is heating up.
862668
I had the same problem. im sorry I cant help but I tried to burn it together and it didn't work. it still works without them but it does look better with them.
1761722
not sure why your unit doesn't fire...have you checked the igniter? Mine only refused fire once because I wasn't releasing the igniter correctly...I used a long nosed gas grill lighter that day...then I figured out to push and release the igniter correctly and have not had any problems since Really do like this gas grill!!
625618
I bought one of these for my mom in law and she said when she uses it around the fire, it only seems to work when she puts it on the ground. She tried putting it on a table next to her and she said it seemed like it didn't work as well. Good luck!
1140918
Problem could be very, but check the ignitor to see if it is too close to the burner and did not make enough spark, the other thing to check is to make sure the wire is ground, otherwise it will not spark.
749762
Did you check to ensure there is no fouling of the ignition wire? This happened on my previous torch and I never could get the igniter clean enough to use again...so I ordered a new torch.
1216178
Thank you! I was able to get everything else to work but the fireplace. I tried to push the fireplace in further and then I pushed the button again after raising the TV, and the fireplace lit up and crackled. Thank you so much for posting this solution.
1087013
I was not aware that a spark screen was even available. Unless some other material is thrown in the Fire Bowl, there should not be any sparks from the propane fire.
1722230
Is the ignitor working but not firing engine? If so, ignitor is not deep enough down into engine. If ignitor not burning, could be batteries or connection.
1255118
We changed the lava rock in our outdoor fire pit to fireglass. I would recommend checking with the manufacturer of your fire pit.
957701
we went thru everything. finally retbloc which urned it to the company and reported the lurex was installed incorrectly which blocked the exhaust port. the net was also full. these two items contributed to the igniter not receiving ample airflow. since the weather has turned chilly, we haven't set it up to see if that resolved the problem.
1077657
Maybe he just got a faulty one? I know my fires never get that big too, but I haven't melted any of my camping gear yet!
1836234
I purchased the same heater last year and had the same problem. It looked like the gas wasn't blowing up on the spark close enough to get it ignited. I had to lean down and lightly blow between the spark and the end where the gas comes out. That got it lit.
2221493
I cleaned my grill with a pressure washer and the igniter began working again. Hope that helps.
219825
We had the same issues, it would stay lit, then go out. We thought it may be the wind...We did hold the starter for longer than you are supposed to and it stayed lit but not working as we had hoped.
669524
Maybe you got one that has a broken wire. Return it and ask for a replacement. Mine worked the first time. Still powering my lighter I installed.Sorry I can't be of more help.