After two months of daily use, I noticed that blue and possibly yellow dyes are seeping out of the earpads. Has anyone else had this problem?
1849293
Yes, I have just returned mine for the same exact reason. The ear pads would slowly seep a blue dye if left on a light surface like paper. I had the headphones for only 1 month and it was not subjected to any abnormal use or environment. I contacted Philips and they said I did not purchase it through an authorized reseller and wouldn't do anything about them. Luckily I was able to return them back to Amazon. I am not impressed by Philip's customer service and will refrain from purchasing their products in the future.
1849294
nope, I've had them a little over a month and no problem like that.edit: I have this problem now. I left them around my neck, and noticed some purple stains on my shirt (that did not come out btw) in the mirror. Didn't realize where it came from until I left them on an envelope. Still didn't realize it until I ruined another shirt. It was purple. Idk where that stuff comes from, it's weird. I'm curious if the new X2's have that problem. I'm interested in them, and have not used the X1's since.
1849295
I haven't heard of this. This can happen with dyes, however, if you use certain chemicals for skin health, or perspire excessively, which can cause saturation and eventual damage to fabrics. At least, that would be my guess. If you purchased the cans recently and are still in the replacement period, I recommend you do that.
1849296
wow. no, haven't noticed anything, though I wouldn't consider myself a heavy user. I've had mine for about 6 months.
1555636
I haven't had that problem. I also haven't had them that long. You should get a hold of the manufacturer and see if there was/is a recall or something.
224922
I never had this problem, so I cannot answer your question. For what it is worth, these have worked great for me when I am working out and they stay on my ear very comfortably.
1653843
Keep them in the case whenever youre not using them and youll be fine.The earpads may get discoloured over time but if you do take good care of them, they will last.
687270
I've bought the silver ones, but the silver coating around the bud itself started flaking off and getting all over my clothes as well as the flakes of paint pushing into my ear canal... On top of that both buds barely lasted a month b4 giving out
1629227
The metal parts of my headphones are bright brushed aluminum, not the gray/dark color shown here. I bought mine over a year ago, and they may have slipstreamed a change. Or, maybe it's just the photo.
786785
I used them 2-3 days per week for lap swimming until they stopped working this week. I echo Craig's answer about making weird turns. Sometimes I also flood my ears when I exhale hard and the air bubbles put just enough odd pressure on one of the buds. I still like having them even with their quirks, until of course they died. they never went two meters deep, so I will try sending them in for warranty repair, but I'm not hopeful.
1819448
i have not experienced this problem. i use the latex attachments that came with the headphones provided and do not have any water in my ears.
327840
I was wondering the same thing! I had a puppy chew one ear pad but the headphones are not damaged! So, instead of spending money on a new pair of headphones, I'd like to buy replacement pads!!
720785
I'll raise my hand here as well, I've also been through three pairs with the same issue and also love these earphones. Shure have been fantastic in replacing them for free under warranty. Sadly my most recent pair were lost on a flight, tempted to order these again but would love a pair that doesn't lose sound in one ear and stay in the ear when exercising. Any suggestions?
1110055
10 yrs on my QC2's still work well on the SFO - ICN run. Sweat is not a problem but they can be uncomfortable when you fall asleep on your side. My pads lasted 5 yrs and then the surface started to flake away. It seemed like I had black dandruff... Replacement pads are pricey but cheap versions are available (I can't vouch for the quality)
2090453
I only used "TV Ears" for about 1 year before getting regular hearing aids (which in my case work better). I had no problem with the foam rubber tips falling off. I made myself a couple of little covers (kind of like miniature pillow cases) out of very soft cloth and covered the tips with my covers while using the "TV Ears". That way the tips would not get dirty (replacements would have been expensive). When my covers got dirty I merely hand washed them and dried them and they were good to go for awhile. I don't know if my little covers helped keep the tips on but I had no problems except ongoing discomfort due to the weight of the TV Ears hanging from my ears which took some time to get accustomed to.
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.
704347
The white M50s do have a tendency to get dirty, especially around the headband, and the cable. A bit of soap and water should help, but this is an annoying problem. One other issue is the lack if replacement white M50 earpads for sale.
1246435
Hi Emily I have been only using mine for a month but they are the best I have ever had. So I hope they last ages. They block out the water from my ears and have good sound. I use them every day
765558
Have you replaced the filter on the side that's going out? I do that every few months and it fixes the issue! MUCH cheaper than replacing the headset - mine's going strong for 4+ years (and I"m not nice to it)
1534662
no this is not a known problem. However the wires after around 2 years do fail forcing you to buy better higher quality cables. Return them back or just buy new cables. I would be more pissed at Sennheiser about the wires but the cans just sound sooooOOOoo good that I could care less and ponied up the cash for some good wires.