I used a Canon DM-100 external microhhone with a Canon HF S21. The sound is not synched with the video. What can I do?
1823842
I would fix the problem by separating the audio track from the video track and shifting it as necessary to synchronize them. Any decent video editing software will have that capability. You may also want to consider recording the audio track to a separate file and then replacing the embedded audio track in the video. You can either use an external digital recorder to do that or use something like Audacity to create the audio track within the computer - no external equipment required.
1823843
It sounds like you may have a microphone problem. My DM-100 works just fine with my HF S21. Maybe Amazon will do a return. Or contact Canon USA.You can use audio/video editing s/w but that is a somewhat more complicated solution. I don't think you are going to get a "drop it out of the box" solution unless you replace the microphone. Good luck.
2157682
Not sure if I can help you. I have no such issues with my camera. Did you order the item used? It sounds like it is not functioning correctly.
1550222
I've got sound and picture simultaneously. Might be an issue with the unit you received. Good luck
1816399
I'm habing the same issue. Have tried seeting camera to MXP and FXP and am getting lots of grainyness and aritfacts. Anyone have and solve this issue?
246915
I bought the Canon HTC-100 HDMI cable for my Canon Vixia HFS10 camcorder. The picture quality is horrible! The color is way off -- yellow and muddy. The supplied component cables produce a far superior and accurate image. Anyone have any advice or should I just return the cable?
858821
Make sure you are using try MHL cables on both end of the connections. My issue is that theirs static in the video. Waste of money
13815
I've also noted the sound out of sync with the video - but I tracked it back to the software used to convert the HDTV source down to the 320x240 image. some software works better than others - try it before you buy it.
883762
I think that is just your auto focus. I get the same sounds from my Nikon D3100 in the video mode. But, only when it is focusing. These are primarily still picture cameras. Video is just a nice option and as yet not quite perfected yet, I guess. The more you use the video function, the better you will get at focusing and you can kinda work through it. I personally don't use it that much, but it's nice to have if you do need it.
1731189
The problem is that I'd like to use it when recording video, not just for voice notes. It's been very frustrating - sometimes it records in stereo, but most of the time in mono. I haven't been able to figure out what makes the difference.
883764
I don't shoot video with the camera. Only sounds I've encountered are a beep when auto focusing and click when you take a picture.
925006
Problem: Yes, the tape drive system produces an undesirable sound. I sent my original back to have it repaired. Sony could not correct this noise problem, but they did report to me that they tried several of the cameras on site and all of them also made the sound. I requested another new camera which they agreed to, but it does the same thing. Fix: I tried using an external mic on a stand, but the quality would pick up too much ambient noise. I recently corrected the problem by purchasing a Rodeo Shotgun Mic with an adapter shoe for the camera mount. I wish I had done this years ago. You don't realize how important good sound pickup is until you use a good quality mic. Problem: Yes, the tape drive system produces an undesirable sound. I sent my original back to have it repaired. Sony could not correct this noise problem, but they did report to me that they tried several of the cameras on site and all of them also made the sound. I requested another new camera which they agreed to, but it does the same thing. Fix: I tried using an external mic on a stand, but the quality would pick up too much ambient noise. I recently corrected the problem by purchasing a Rodeo Shotgun Mic with an adapter shoe for the camera mount. I wish I had done this years... » Read More Problem: Yes, the tape drive system produces an undesirable sound. I sent my original back to have it repaired. Sony could not correct this noise problem, but they did report to me that they tried several of the cameras on site and all of them also made the sound. I requested another new camera which they agreed to, but it does the same thing. Fix: I tried using an external mic on a stand, but the quality would pick up too much ambient noise. I recently corrected the problem by purchasing a Rodeo Shotgun Mic with an adapter shoe for the camera mount. I wish I had done this years ago. You don't realize how important good sound pickup is until you use a good quality mic. « Show Less
1944056
It is fairly normal for the video and sound to be out of synch; however, most audio receivers and/or preamps have an adjustment to synchronize the sound with the video. The adjustment is usually in the "Setup" menu of the audio equipment.
1631303
I have done many interviews with both of my x920s, and have had no problems. If you have concerns, use an additional audio recorder, and then simply synch the music with the video. I always have a separate audio recording, just in case....although, as I said, I haven't had any problems with internal noise.
87934
I have a Canon HF 200, and have been trying to find some way to play my HD files on the BD-60. So far, no luck. I've emailed and called customer service to ask what formats are supported - waste of time. The customer rep said this was only available on the BD-80 (despite what the manual states) Good luck.
2232518
I can't get audio either. I'm using Windows live call. I'm wondering if I need to change to Skype or if that even has anything to do with it. when I go through the settings on the cam, the sound test is fine, but when I do a video call with my daughter, we have no sound
1758211
I'm wondering if you just have a bad unit. Can you explain a bit more how the video and images are poor? As with your other problems: - your HDMI problem may be a cable problem. Try another cable. - Is your TV 1080p? Typically, the video device detects what the TV can handle and switches it automatically. - Check if your camcorder has a setting to lower wind noise. It is quite common to have wind noise unless you use a special mic (those furry kind that muffles wind noise, seen here: http://www.amazon.com/Canon-2591B002-Directional-Microphone-Camcorders/dp/B0012ILNK0/ref=sr_1_1?ie=UTF8&s=electronics&qid=1243092320&sr=8-1
1168738
Need more detail and I am assuming you are talking about the sync between the video and audio. Check your receiver or processor for settings and delays etc. I have two 809's and run thru a Yamaha receiver and a Mcintosh processor and both work great. You also might try running your video cable direct from the Blu-Ray if you currently are using a connection thru your receiver. I am making assumptions here because you did not give much detail or what other equipment is involved.