LG BD390 Netflix streaming/playback issues? LG support claims that it is a machine malfunction and not a software problem. it costs $69 but my player will be gone for about three weeks. it still plays hundreds of discs flawlessly and no purchased disc...
1820648
I'm losing my confidence in the LG brand within the TV/Audio/Video category. I'm a veteran consumer software engineer (20+ years) and am appalled by the recent update to my BD-690 and its impact on my ability to stream Netflix content. Recent updates in the past months seemed to have been making the player less and less stable than it was when I first purchased it. This latest update (Dec 2011) has really been bad for stability and usability. I have a screaming internet connection but suddenly I'm seeing all kinds of playback buffering problems with the latest release. Last night I had to keep pausing the movie I was watching so many times to let the buffer catch up (the playback started stuttering and pausing) that I finally gave up and went back to reading a book. At times the device just freezes in the Netflix UI. Pressing the Home button sometimes causes the device to shutdown. A couple of times I've had to do cold boots on the device just to get it to work properly again (for a while). To make matters worse, the Netflix UI has been given a facelift and in the process has become less usable for my main use case - finding and watching a movie in my queue. The new UI compacts the Netflix movie queue from a scrollable 5 thumbnail across table design (I could see about 25 movie thumbnails at time on my screen) into a single horizontal scrollable line (I can see about 5 movie thumbnails at a time). If you're like me and have a family with 100+ movies in the queue this is an awful, awful design decision. I was considering getting a new LG Smart TV for another room in the house but after this latest update I'm not sure I want to trust LG for my Internet streaming needs. Enough said.
267960
it has StreamTV support which is basically like a linux computer with apps like Roku on board... Vudu, who is a Netflix competitor supports the apps... they are pretty good and include twitter facebook etc. Vudu is a no subscription, $2 rental service, which for most people makes it more expensive than Netflix, but it's very premium.... it has very wide support of hot cable series like californication True Blood etc (Amazon is almost as good and Netflix is way far behind on this)..... also Vudu doesn't have a 30 day restriction on new releases like Amazon and Netflix, so anything that comes out on DVD Blu ray is available the day of release.... also if it is available on bluray, then Vudu has itin 1080 which blows away Netflix and Amazon who selectively offer HD content... Netflix is cheap, but it's really not that great.... Amazon Prime is sorta free but is really lacking in HD.... Vudu is premium but will end up costing you if you watch a lot.... My bet is Mitsu will make it an open platform at some point and you will be able to get anything
1057171
I just returned my unit and got a replacement and the new unit works fine, no problems connecting to netflix. Also, my original unit didn't process the firmware upgrades because the new unit now has blockbuster and you tube on it. So it you have the chance, you might want to take it back for an exchange.
1499278
I bought the bd 530 at walmart for 65 bucks. For a blu ray player it's worth the price, I can browse you tube and play funny videos. I might not get my netflix, but that's why I have a monitor cable to hook my laptop or pc to the bigscreen. Enjoy the bd 530 it's a great buy.
2135100
I've also had issues with this unit in regards to standard DVD problems, e.g., choppy, freezes, disc errors. I've also noticed lack of audio sync occasionally with both streaming and on Blu-ray discs...yeah, go figure. It's really annoying because we've had to keep our old dvd player around to watch older materials. To anyone deciding, it might be worth just getting a cheaper Blu-ray player and buying a Netflix box separately (around $100).
559115
Hi Kassy, this DVD Player doesn't support streaming videos such as Netflix. -Vincent
951682
I think everyone interested in this should contact Amazon. At the moment, the response is that they will forward the request to the VOD team. The more they hear the same request, the more they may consider it. My email: This is just a kind request to offer Video on Demand on the LG BD570 player via Netcast. I realize that it's offered offered on BD670, but seeing as the 570 is still being sold (I purchased it less than a year ago), I think you can gain more customers. I am planning on cancelling my Netflix account and am considering VOD for myself. My mother is using the BD570 and I want to order a VOD service for her as well. According to the LG responses to this request, it's not their decision, but Amazon's. Most consumers are posing the request to LG, but you can see from the discussions on Amazon that this is something wanted. Amazon's response: Hello, Thanks for suggesting that we provide Amazon Instant Video content for LG BD570 Blu-ray Player. Customer feedback like yours is very important in helping us continue to improve the experience of watching our digital videos. I appreciate your thoughts and I have forwarded your suggestion to the Instant Video team.
598832
Though I like the unit it cannot pull from the Internet you cannot download Amazon prime you can only pull down from Netflix or Blockbuster I have used it at home and on vacation to play blu rays and to watch Netflix , though at times the signal was dropped while watching netflix. Over all I like the player and the price was right
1943342
I just bought 2 LG Blu Ray players (w/ WI FI) and can't stream Amazon.... will most likely be returning BOTH of them, one is still in the shipping box unopened... BOO LG
203908
I purchased an extended warranty on my Sony BD player. It is 18 months old and has completely died. I purchased it at Circuit City which is of course now defunct. I have been trying to deal with the warranty company that took over from CC - and it has been a nightmare.I will never purchase an extended warranty on a BD player again!
708373
I looked this up because I owned this player but it has been well over a year since I got rid of it. I dont recall being able to use Netflix from the device. A few forums talk about the same issue, however, tech support responds and says there is an option for it. Ultimately, I do remember being disappointed with this player. I would not recommend it.
2266126
I purchased this model 9 months ago and now it will not play. It makes grinding sound and ejects this disc. LG told me that the parts are covered for one year and labor for only 3 months so they will repair it for the labor cost of $69!!! Completely dissatisfied.
1441765
Did you ever figure out what was wrong??? I can't play the latest Wizard Of Oz Blu ray disk from Netflix.Thanks!
119568
I have the 950Q (predecessor of the 955Q). Current models of LG Blu-Ray Players can playback the Transport Stream (*.ts) files that this player creates. I suppose other brands can do the same but LG is all I have right now.
120181
Yeah, in my case, I know it isn't a firmware issue. At this point, my player no longer reads/plays any discs at all. It is pretty much dead in the water for discs. It can still do online stuff, but I have a 360 for that. I talked to LG and they suggest sending it in for repairs, but I've read nothing but negative comments from people who have tried that route. Thanks for the help with the Oppo. It might be the way to go. If anyone else wants to add their 2 cents, I'd appreciate it.
39651
I had the same issue with my player. After reading these posts I Initialized my player setting it back to default, then let the player search for a new update which it found. "BD.8.97.398" "H90377". Installed the before mentioned update and I can now stream Netflix. Hope this helps everybody.
1703653
It has Netflix, but it rarely works. It constantly gives an error message. I now have a Samsung and I highly recommend that brand. LG's customer service is terrible too. I basically have a brand new, useless LG player.