Hello, I received this travel mug thru Amazon fulfillment, &amp; it did not come with instructions for opening/taking the lid off?
1457589
I press the "drink" button to release any pressure or vacuum inside the container. Then unscrew the lit counter clock wise. It goes on pretty tight so you have to use a little muscle, I know the first times I was worried about breaking it. Also important when putting the lid back on to make sure it is aligned so you do not cross thread it. Good luck.
1536144
Sorry, I no longer own the mug, however it might be possible to get a straw through the opening. Another option could be to drill the hole large enough to accept a straw. Apologies, that I could not be more help-
1028866
its been a while since i had this but i believe it should just twist/pull/pop right off. i dont remember the lid being an issue for me.
865402
Lol!!! Yours was probably dried out. I just slid my fingernail in the lid opening and pop it right up
1903387
There is a sliding latch. Push it towards the center. Then twist the lid and lift off.
1077412
I'm not aware of any place to unscrew the lid! If you want, you can text me a picture at 443-794-0735. I should think it can probably be removed, but mine looks like the picture. Does the sticker cover the button or one of the ports?
1904075
There is a pull tab on the lid that may require a pair of pliers to tear it around and free it from the main part of the lid. Also, I think you have to use a pair of scissors or a knife to get the tear started. It is not easy.
1639372
Turn the mug around and put the top on. I've just tried it, it works both ways. good luck
590987
There is a clip at the back of the lid. Press down and lift the lid and it comes odd. Do the reverse to put lid back on.
1089268
I'm sorry I never used the mug with the lid off so I really can't help you.
1111510
I had the same problem. You should be able to unscrew the lid. If not, use plyers. Then take a screwdriver amd just keep "stabbing" that flat part until you puncture it. All you need is a small hole. Hope that helps!
689713
Lift lid, pull out spout assembly, pour coffee into throat of the thermos, replace spout assembly, close lid. Done. Nothing screws on. The buttons are locks on lid. Squeeze before lifting lid.
113789
I had the same experience. Seals unavailable, but happy to sell me a complete lid for $7.00 (On top of the $35.00 I paid for the mug). They are completely aware of this design flaw, but view it as a way to make a buck, not support their customers. Thermos has lost me as one. "For want of an o-ring, the customer was lost".
506809
I cannot get the lid off to fill it, its a Christmas gift and I was looking it over,, any suggestions out there
98408
You're supposed to drink from the mug, it's a travel mug. Just very hard to get it open to drink from.
917419
Dear customer. We have two different replacement lids offers in Amazon. Please make sure to choose the correct one for your mug since each one fits certain models. If you have any questions please feel free to call our corporate office at (949) 77-0883. We'll be more than happy to assist you.
2008145
When I purchase my cover, I don't recall seeing any instructions. The instructions I have seen aren't that good. I try to secure the bottom(seat) as tight as possible first, then pull the back tight. phil