One of the batteries you sent only lasts for 27 minutes. I'd like to get a replacement. How do I do that?
1837571
I'd like to know as well. I bought two of these and they don't last even 27 minutes; more like 5!
1837572
I'm not sure why this email came to me, however, if you get an answer, please share with me.It sounds like we both got the same cruddy battery pack.
1837573
Based on the size of the battery I was hoping it would last 4-5 times longer than the battery that came with the camcorder. I did find out through trial and error to leave the battery charging even after the light on the charger indicates the battery is charged. At minimum I charge for 5 hours (and overnight whenever possible). Even so the battery lasts between 45-60 minutes.
208810
I called Midland Radio with same problem. I had two new batteries (bought a pair of radios) seven days later at no cost. Their customer service was first-rate.
514760
Suggest that you send end an e-mail to the seller. She is very helpful, and there are two kinds of batteries, one in the transmitter and the other in the receiver. Hope this helps,
46924
Good luck finding a replacement battery. Mine never worked, so I put in the trash. Customer service is a Joke!
1074688
I understand your problem, but as I have not had a similar experience, I can only theorize as to a solution. It sounds as though you may have a defective or worn out battery; like any other battery, this one may last only so long. If this is the case and there is a warranty on the battery, you may be able to obtain a replacement by contacting the manufacturer. It's either that or purchase a new battery. Sorry.
193430
I purchased mine 6 weeks ago and am now having the same issue. I am wondering if yours and mine are from a bad lot. I have emailed the seller directly (per Amazon's instructions for defective batteries) and am waiting to receive an answer. I will most likely email the address on the box it came in if I don't hear back from the seller very soon.
217408
I have or had the same problem with the first set of new batteries that I ordered, they have sent me replacements but as of yet I haven't used them, but I will see if it helps with these and if it does I will write a response to you then. sorry
37594
It might be a bad battery. The batteries on these things aren't the best. You should be able to pick up a new batery online for $40 or so.
638997
It must be broken - if you put new batteries in, should work. Contact seller.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
538013
I'm sorry, I don't know for sure :( I'm sure you tried to replace the battery? I would just try contacting them and see what they might offer to do. Sorry I'm not much help. Good Luck !
1770624
No way!!! 2.5-3 hours maximum! In my case, the seller sent me a made-in-china battery, not an original one.
1032507
I'm not sure what you mean. If the battery holder is defective then you can contact us at our customer service email and we'll get you a replacement.
1244296
send it back, i have purchased 5 units, no 2 are and have not functioned the same, only 1 has survived and with a rotation of 10 batteries, i am only lucky when 1 survives 1 hour
1383395
I think you may need to exchange it. Mine has never run out that quick. I get a very long battery run from it.
1127517
I had a similar problem. It turns out I had the wrong battery for this product. Still, I'd contact the seller for assistance. They are very helpful
2185678
Well I would try to get the exact one...The first one I got for my wifes didn't work....and had to reorder...did you enter the computer # on line for the battery replacement...I had to do this a couple of times...should be around $21.00....joe