I purchased two of these monitors and had them professionally installed. One of the monitors suddenly stopped playing. Has anyone else had this problem? If so, what was your resolution to this problem? I purchased two of these monitors and had them professionally installed. One of the monitors suddenly stopped playing. Has anyone else had this problem? If so, what was your resolution to this... » Read More I purchased two of these monitors and had them professionally installed. One of the monitors suddenly stopped playing. Has anyone else had this problem? If so, what was your resolution to this problem? « Show Less
1845084
If one of your monitor stop working, it might be the power connection (DC 12V). Check the connector is it proper connect or disconnect.
1845085
I had a similar issue. One side of mine had lost all power. When I took it out, the power cable came unplugged. Plugged it back in and it worked great.
1845086
I had taken my vehicle back to the installer he stated it was a faulty fuse connector that caused the problem. He upgraded the fuse connectors and I am back in business. He did not charge me anything for this problem. Thanks everyone for your help, it was very much appreciated.
1845087
I'd check with the 'professional' and find out if the connections were soldered or if quick splice clips were used. I installed two monitors and two DVD players, which involved lots of wires and cross-connections. If splice clips were used, it would be easy to have one bad connection in the bundle of wiring, especially when it has to be jammed into a small space. I took the time to solder all of the connections and then covered them with the paint-on insulation. After 5 years and one removal/installation for a vehicle recall, I still haven't had any problem.
1845088
I had mine for over a year now and we use it all the time....no problems. I would troubleshoot the power connections before removing it.
1845089
My husband purchased his to have in his harvester machine. I haven't heard of any problems and there is quite a bit of vibraition going on all day long. Sorry you are having an issue regarding the Boss 7 " widescreen.
658271
Short answer: try turning it off and then on again every single day. Mine worked great for about a week and then became deafening loud even on the lowest volume setting. I discovered that if I reset the child-end of the monitor, it works great again for about 24 hours before become ridiculously loud again.
748647
I have upgraded monitors twice now and haven't had a problem. Try testing the monitor on another computer and try using a different monitor cable as well
2110964
Vincent, I have been trying to get someone to hook it up for me. I had the wires run when I built the house a few months ago. When i got the unit, one of the monitor screen was pushed back, I don't think the quality is very good. Or at least their QC. Sorry this doesn't answer your question. I may try to sell mine off because I don't feel that they will back it up with a warranty. I guess we get what we pay for.
1106559
i just received my converter, plugged it into my computer monitor (with HDMI) and the picture/ sound cuts in and out. The Monitor says "no input detected". i wait a few seconds and it comes back. I wonder if mine is defective?
716298
Typically that would indicate that the transmitter has gone out. If it's still under warranty send them back to Vtech. If older than one year I suggest checking w/ your Credit Card you used to buy the monitors and see if they offer an extended warranty, and have them cover the replacement.
115753
Sorry have never experienced that issue, have you tried using another HDMI or DVI cable to try and rule out if that seems to be the issue?
1748753
I contacted Sony, there were no reports of problems with sound!???? So I pointed out that there were many people having issues, but the only recourse is to send it in under warranty to see if they can fix it - even though it's a design issue, in my opinion.
24683
I've never had that problem. Try changing the VGA cable connected to the monitor, or if you have it connected via hdmi..if that doesn't work I would have to say it's the monitor. In cases like these, it's mostly the monitor. I actually just had a monitor do this to me as well, I had to buy a new monitor.
852718
I like this monitor, however I had problems with the first one I ordered. I ordered a new one and at times the screen will display broken images. Almost like the Monitor has damage. Not sure how else to describe it to you. I have to turn it off and turn it back on to get it to work properly. As for the extra equipment, we never purchased anything other than what came with the monitor. Good luck! and Congratulations!!
352291
I cannot get any picture on the 2nd moniter. I am positive I have all DPcables connected properly, yet nothing on moniter 2 It just displays the same maddening message: "No DP connecter". I have ordered the $76+tax Startech MSTMDP122DP Mini DisplayPort to 2x DisplayPort Multi Stream Transport Hub. Pissed off here. Dell effed up with these monitors. Eric.O is absolutlely correct.
357788
Totally abnormal; virtually unheard of in a monitor. I would contact the manufacturer, as it surely must be returned/replaced under warranty.
47850
Hard to say from the information you have. Is there any way you can use a different monitor to see if it also shows the symptoms? Or if your goal is to keep the old monitor, is there a different source device you can try?
617996
I find it interesting that this question came over my email a few days ago and I had also started having issues with my monitor too. For a few months when I turned on the monitor it would start going through the menus on its own sometimes changing the settings. More recently when I turned it on it would light up to start and then turn itself right off. The monitor worked pretty well for me up until about four months ago so it looks like once it passes a certain age or level of use it just stops working for some people
1854310
It must be defective if you have it plugged into a working USB port and the ports on the monitor won't work. I've had mine quite a while and use the USB ports daily with no issues
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
2241486
No, no problems with the two I own. I love them. Perhaps you received a defective one...sorry this has happened to you.