Revised, worse version? According to a reviewer, http://www.amazon.com/review/RY83BZO976L5B/ref=cm_cr_rdp_permThis vacuum was recently revised to have no headlight, no bag full indicator, and cheaper construction, and they are selling it with the same model number. Can anyone else who has ordered recently (March 2010 or later) confirm that they are receiving an inferior version? Revised, worse version? According to a reviewer, http://www.amazon.com/review/RY83BZO976L5B/ref=cm_cr_rdp_permThis vacuum was recently revised to have no headlight, no bag full... » Read More Revised, worse version? According to a reviewer, http://www.amazon.com/review/RY83BZO976L5B/ref=cm_cr_rdp_permThis vacuum was recently revised to have no headlight, no bag full indicator, and cheaper construction, and they are selling it with the same model number. Can anyone else who has ordered recently (March 2010 or later) confirm that they are receiving an inferior version? « Show Less
1849102
Do we know why its "losing suction"? Suction is a very mechanical thing, so if the motor is running, and its not clogged somewhere, then its interesting that it is losing suction. I wonder if there is a clog somewhere in the internals that can't be seen.
1849103
I was wondering the same thing. I desperately need to get rid of my bagless vacuum cleaners (I have 3) because I was recently diagnosed with acute bronchitis and asthma. Consumer Reports rated this Hoover as being low on emissions, as well as excellent on both carpet and hard floors. I really like the 'bag full' light feature, and now i'm seeing several people mention that the latest version does not have this feature, or the headlight (don't care about the headlight). Someone who recently ordered from Amazon PLEASE let us know if the above is true. Thanks.
1849104
Yes, I just got one today and it was the cheaper version, with no headlight or bag full indicator. I am sending it back! Very disappointing and cheap!
1849105
We raved on this vacuum at first esp. because of the Consumer Reports pick. We bought 2 of these at separate times. One lasted a year, the other 6 months. Lost suction both times. No longevity! Once could be a fluke, but twice?I know it's rated 4 stars, but I wonder how most people would rate it after using it for a year. I feel it's misleading because it works so well on the onset, and then doesn't do well, despite changing bags, removing clogs, etc. They are both basically useless at this time and I wish people wouldn't be taken in by its high rating.
1849106
It seems that some people are having other quality issues with some of the newer ones. The headlight is just the indicator of which version you have. I don't think it is a valuable feature in and of itself.
1849107
I ended up buying this vacuum in April and its been great. It no longer comes with the bag full indicator or headlight, and it is annoying that they changed the product's features part way through, but those features are minor enough that it doesn't bother me. I do not have the older version so I can't compare the build quality to that one, but this one's build quality certainly seems fine as I'm not sure what people expect for the price. Even higher end vacuums like Dysons use quite a bit of cheap plastic. The suction is great, and we've had no issues. We've had it for less than 6 months, so I can't speak to the long term reliability. I ended up buying this vacuum in April and its been great. It no longer comes with the bag full indicator or headlight, and it is annoying that they changed the product's features part way through, but those features are minor enough that it doesn't bother me. I do not have the older version so I can't compare the build quality to that one, but this one's build quality certainly seems fine as I'm not sure what people expect for the price. Even higher end vacuums like Dysons use quite a bit of cheap plastic. The suction is great, and we've had no issues. We've had it for less than 6 months,... » Read More I ended up buying this vacuum in April and its been great. It no longer comes with the bag full indicator or headlight, and it is annoying that they changed the product's features part way through, but those features are minor enough that it doesn't bother me. I do not have the older version so I can't compare the build quality to that one, but this one's build quality certainly seems fine as I'm not sure what people expect for the price. Even higher end vacuums like Dysons use quite a bit of cheap plastic. The suction is great, and we've had no issues. We've had it for less than 6 months, so I can't speak to the long term reliability. « Show Less
1849108
There are no headlights and no bag full indicator - ordered it trough Amazon from Allergy Be Gone. I was hoping that because their web page (http://www.allergybegone.com/hoover-u5140-900-upright-vacuum-cleaner.html) says "Filter bag check for optimum cleaner performance" and "Brilliant headlight" I will get unit that has them, but I was wrong.
1919184
This is the newly released one for 2015, which is bloodier and dirtier than the one from a couple years ago. I'd be happy to email pictures of the actual item if you contact me, thank you!
2163275
The one I received was the same as the photo image. I've been using it in the vacuum and it has worked well. ***Edited part***: Hello Christopher F. If I am understanding you correctly you wanted to purchase the dust filter and they sent you the HEPA Filter instead. What I can tell you is that I have a Hoover Mod. #UH70120 Vac. and I purchased the dust filter (not the HEPA Filter) that sits on the top of the dust tank from the seller: Vacuum Fix. I had no issues with them or in sending me the correct part. If you were sent the wrong filter contact that seller and have them make things right. If not call Amazon Customer Service and they will assist you in this matter they have been very helpful in the past. Also I learn this a while ago, when buying things try to buy items that are "fulfilled by Amazon" or sold by them directly. This way you have there complete backing on the item being sold. Fulfilled means that Amazon is acting as the middle man between you and the seller. This usually is listed next to by who the item is being sold by. Hope I helped and good luck. Show Less
1233418
I have the rotator, and LOVE it. It makes my old vacuum look like a complete dinosaur, and even after cleaning with my old vacuum, the rotator has picked up a massive amount of additional junk. The rotator comes with the "caddy" for the lift-away. I've never used it, and don't see it as a feature. The wider cleaning surface, larger capacity and longer cord are certainly features that I would consider superior to the navigator. Also, as silly as it sounds, the headlights do come in very handy. I can't imagine having a different vacuum, and honestly, I hate to vacuum. But I guess I don't hate it as much anymore. It is a well-designed and very nice machine.
578180
Just like the older version of this product, the rechargeable batteries CANNOT be replaced. It even says on the product sticker, "No replaceable parts." I called Philips and they confirmed that it's like this "because it's made in China" (I am NOT making this up). They then offered to sell me this newer version of the SAD lamp at a substantial discount, i.e., what amazon charges. Philips also confirmed that this model also sports this fatal flaw. My God, how much more would it cost those brigands to update the design with rechargeable batteries (the answer is NOT MUCH). What a joke. Just like the older version of this product, the rechargeable batteries CANNOT be replaced. It even says on the product sticker, "No replaceable parts." I called Philips and they confirmed that it's like this "because it's made in China" (I am NOT making this up). They then offered to sell me this newer version of the SAD lamp at a substantial discount, i.e., what amazon charges. Philips also confirmed that this model also sports this fatal flaw. My God, how much more would it cost those brigands to update the design with rechargeable batteries (the answer is NOT MUCH).... » Read More Just like the older version of this product, the rechargeable batteries CANNOT be replaced. It even says on the product sticker, "No replaceable parts." I called Philips and they confirmed that it's like this "because it's made in China" (I am NOT making this up). They then offered to sell me this newer version of the SAD lamp at a substantial discount, i.e., what amazon charges. Philips also confirmed that this model also sports this fatal flaw. My God, how much more would it cost those brigands to update the design with rechargeable batteries (the answer is NOT MUCH). What a joke. « Show Less
1785658
The version that I received when I purchased this SKU was V11. Edit: Purchase date of April 25, 2013, so maybe they have new units in stock.
254267
I do not think this version is. Good news is..There is a 240V version offered! I first saw the unit at Lee Valley tools. They offer both the 115 @ 240V versions. Amazon has a better price. I love the device. It functions exactly as described. My Vacuum switch was difficult to get to. Now I don't even have to think about it...automatic, worth every penny. The only critisism I would give is that the mounting tabs are not all to stout. Has not been a problem however because I have it mounted out of harms way. I highly recomend this device :)
1816312
Looks exactly the same. Probably different sellers putting it as different names to their models. If you go on to the web site and click on one, then open anothe page and look at the second. They are exactly the same, same size, same model, same colour.Get the cheaper one and save yourself money. If there is a new and used one, get the new one.
705560
I just bought and returned mine. I got a 350 dollar ticket here in the US with it operating! I wouldn't trust this "new" model ANYWHERE. People may lie the new look or fancy lights, but until you have actually SEEN it protect you, or fail, it is all speculation. It failed.
2015462
Never heard of an "updated" one. There's new attachments out for them if thats what your after
1080731
I was about to post the same complaint! We got our DC14 back in February I believe and at first it was great on our old carpeting (14 years plus). Then in August I got new carpeting in 2 of our 3 carpeted rooms -- this new carpet is a good quality Anso Nylon, and I love it -- except that the DC14 takes a lot of muscle power to push around on the new carpet. I mean seriously, I expect my shoulder to give out! It often makes that horrible grinding noise when I try vaccuming this carpet. Also it doesn't seem to pick up nearly as much pet hair on the new carpet as it used to. I have pored through the manual but it only says that the DC14 may not be good on area rugs because they are not secured to the floor. It suggests raising the rotating brush for the hardwood floor setting. This isn't helpful to me in my situation. I tried that, same results. I know the vaccuum itself is still fine because it works wonderfully on the one room that still has the old carpeting. That old carpeting was installed by the our house's previous owner so I don't know what it is made of, but I suspect it's polyester. I believe that the DC14 just isn't good on certain kinds of carpets. Do you know if your new carpeting is nylon? If so, that may be it. Dyson really needs to address this problem if I am correct about the cause. Either that, or the box AND Amazon's product page should have a very visible warning that this vaccuum is not good for Nylon carpets. So if anybody can recommend a vaccuum that does well on an Anso Nylon, I'm all ears!
1496760
The motor head is worse the brush bar barely touches the floor. I have had both the dc59 animal and the dc59 Motrhead and I like the animal much better. Dyson claims the motorhead works better due to its stand alone powered brush bar but I beg to differ. I think they failed with the brush bar itself and didn't put it low enough. Get the animal, it's a cheaper better vacuum.
11464
Look like Amazon messed up the chart color :)Here's the summary, all I did was left clicked and dragged over the solid black top line of the chart, by doing this it reveals the text-- which is the same color!! Amazon PLEASE FIX!Model Compatibility:- Razorba War Hammer supports EVERYTHING in the chart (Fusion, Fusion Power, Phantom, M3 Power, Mach3, Mach3 Turbo, Sensor Excel, Bic, and Other)- Razorba Silencer does NOT support Fusion, Fusion Power, Phantom. But DOES support M3 Power and EVERYTHING the Razorba Classic supports.- Razorba Classic does NOT support Fusion, Fusion Power, Phantom, or M3 Power. Look like Amazon messed up the chart color :)Here's the summary, all I did was left clicked and dragged over the solid black top line of the chart, by doing this it reveals the text-- which is the same color!! Amazon PLEASE FIX!Model Compatibility:- Razorba War Hammer supports EVERYTHING in the chart (Fusion, Fusion Power, Phantom, M3 Power, Mach3, Mach3 Turbo, Sensor Excel, Bic, and Other)- Razorba Silencer does NOT support Fusion, Fusion Power, Phantom. But DOES support M3 Power and EVERYTHING the Razorba Classic supports.- Razorba Classic does... » Read More Look like Amazon messed up the chart color :)Here's the summary, all I did was left clicked and dragged over the solid black top line of the chart, by doing this it reveals the text-- which is the same color!! Amazon PLEASE FIX!Model Compatibility:- Razorba War Hammer supports EVERYTHING in the chart (Fusion, Fusion Power, Phantom, M3 Power, Mach3, Mach3 Turbo, Sensor Excel, Bic, and Other)- Razorba Silencer does NOT support Fusion, Fusion Power, Phantom. But DOES support M3 Power and EVERYTHING the Razorba Classic supports.- Razorba Classic does NOT support Fusion, Fusion Power, Phantom, or M3 Power. « Show Less
1386589
Thanks for the clarification, and the new links (nice Googling). But I wonder how many people ordered the new model off of that Amazon page without being able to see a a picture of the product...
2053972
I just ordered one last week and got the newer 385 Lumen one. I guess they sold all the old ones.
2163697
Mine was not upgraded and it is very disappointing. This oversight is an enormous negative and I would recommend that they voluntarily its sale until this problem is corrected. I wish I had never purchased it - for this reason specifically!
2003267
Dear JH,Thank you for your email. Please know that this image is the old model. We still haven't updated our list. However, we will update your once the new list comes and give you the date of its availability. I hope that this answer helped you in anyway possible. If you still have anymore concern never hesitate to email us at cc@buydbest.com.Thank you and have a great day.Pj.B | Customer CareBuyDBest, Inc.