The base for one of the phones does not work, I have plugged it into other outlets. The phone is good. Any suggestions?
1828508
The outlet that you plugged it into may be the problem. First check the outlet with another device. If the other electric device does not work check the fowlling: grounding or the outlet may be wired to a on/off switch. Also you may want to check the breaker box for that outlet. If the outlet is ok, I have no idea why the phone works on one outlet and not the other.
1828509
If it isn't the main unit, I believe the other one has batteries. If it does, try replacing them. Otherwise, I have no idea.
1828510
I hate this phone and gave it a bad review. Contact C. Service at Panasonic. They should send you a new one.
2091311
You need to have the "base" phone in order for the piece to work. That is why it is labeled an accessory as it extends your service and is cordless so you can move around and talk. This one "connects" to the base phone after you plug in the bottom to an outlet and it is charged (obviously you have to have the right model base phone).
1055871
I had to buy another handset, mine worked. You have to use the locator on the base unit and it will find the extra handsets.
1333338
check your outlet to make sure other plugs work (cell phone, camera, etc.) If not, check with an electrician.
1804055
Hey Shoe Envy, this is Nina well you can repurchase the headset and base again from Amazon. Or you can call the manufacturer that makes this phone as ask them about getting a replacement. If you still have the manual find the number to the manufacturer and give them a call. Nina
472594
My recommendation is to return it to Amazon for credit or new phone. Question can you answer calls on phone if not it may not be plugged in properly check that prior to returning it. Dale Starks
1722724
Try resetting the phone. Unplug the system for at least 15 seconds. (I would go longer) Plug it back in, and allow up to a minute for the headset and base to reset. Got this out of the manual. Hopefully it'll help.
1130797
had that same issue with mine. it was a fried board. lg will charge you 70 yup 140 to repair it. my advise, get a different phone
1354825
Are you synching to the main base phone. I have a base phone and 3 handsets...the synching went well.
427786
My suggestion is to power the phone off remove the battery and wait a minute, replace the battery and the power up... If it doesn't solve it I'd say there's an issue in the phone itself.
534916
Have you tried putting the handset/base in intercom mode during a call to see whether you could activate the base speakerphone. (Maybe, you should keep the handset in the base to activate it). I just ordered this phone, so will sure have a look at it.
1734478
I had the exact same issue. I got other handsets and they work just fine. Ooma handsets are horrible.
963720
Assuming the outlet is working, it sounds like your base unit is shot. I've had a couple of these phones now and they are very sensitive to power surges. I put my current unit on a surge protector and it's lasted several years now.
1513022
I have had a lot if issues with ours and it is less than a year old. They have traded us parts to replace things. I am sure if you go through their website they will allow you to buy a new handset. I will say their customer service is horrible if you try call, it is better if you go through their website. Good luck.
361385
Im sorry you had trouble. Ours works perfectly. My son even dropped his phone in the dish water and the phone was dry as can be. I will ask my son when he gets home if there is anything you can do.
134199
Mine worked fine for a couple of years. Now the left phone is intermittent and all wires look good. I guess it is toast.
969752
Sometimes my husband has to click a switch on the base, but ususally they work. If the ones you have don't work, contact Amazon and get them replaced.