Just purchased. The case easily slips off the mount. Is there a way to attach the case more securely so a bump in the road won't cause it to jump off
1836572
DebraIn the back of the unit you will find the mounting ball and the socket over it has a nut (plastic) I found by tightening on ball with a pair of pliers (water pump) being careful not to over tighten will hold firmKed
1836573
This product is not engineered properly. I wrote a review on it once I bought it warning others of this problem. I have tried several things without just tieing it down. I went with another unit, and do not use this. It is a good idea, but not engineered properly.
1836574
I just got mine and I am not thrilled about that issue either it just comes right off without even riding which have not done yet probably going to be a big issue back yard engineering is your best bet the company did not give it much consideration you can bet their will not be a recall to bad the sellers dont do their homework all they want is the money you will be lucky to get this message Neil!!
1836575
I had the same issue, as well as it size being way off. I ended up just going with a Ram mount. They cost more but are worth it in the long run.
1836576
Make sure the ball end fits into the socket snugly then tighten. If I remember correctly, I heard a "snap" or "pop" when it was in correctly. I took mine on a 1500 mile trip and it never loosened or popped off. I hope this helps.
1836577
Make sure the case has snapped onto the stem. (It will snap in and it will make you think you broke somthing)And if needed purchase 3m rubber tape at your local hardware store.
1836578
I was concerned about the case slipping off as well. However, after taking a ride for 1500 miles I never had that problem. I have a full windshield and that may have helped in some way, but not one time in 1500 miles did any bump cause it to come off.
1836579
As mentioned, once you snap the pieces together, they work very well. The longest I have ridden using it is 200 miles. I do use mine very often just for short rides. I hope this is helpful.__BQ
2097504
It could be more rubbery to prevent it from sliding. I put my phone on the console in the truck and in this case it will slide off when turning but it's more flexible than some other cases I've tried.
66919
Its not too bad. One thing to warn about this case, do NOT try to remove it. Once its on, keep it on. The clips break if you try to take it off.
1435577
Oh ouh, so, you did something wrong, or the case have some problem (I'm not surprised!). It should get off easily!
868086
I removed mine from the back of my iPhone and adhered it to my phone's protective case. I've had no problem with it staying stuck after moving it the one time.
1203411
It's probably being held in place by the velcro strap to the left middle of the case. Lift up and pull gently on the strap to release the device.
2176779
There is a rubber pad under the phone and two tabs sticking up at the bottom of the phone. On my Droid Maxx, I have to place the mount sideways or upside down in order to reach the charging section of the phone. The app I use in the car works best vertically so the mount is upside down. I am surprised that the phone has never fallen out. The only problem is that the base connection to the glass mount sometimes disconnects since it is not upside down from design.
1989628
Agree with jolson. The case doesn't fit, but the mount works well. I gave away that case and bought a different one.
320601
Mine doesn't move unless I'm driving on a dirt road that has eroded and has a "washboard" surface. Then everything vibrates - even my coffee sloshes out of the travel cup! Tighten the mechanism that fits into the CD player. I have the new version of the product and chose to use the adhesive metal insert for the back of the iPhone 4s inside the slim Caselogic case (also from Amazon). It's great!
868678
It should just click off, it wont brake lol. Around the screen you should see like 4 clips almost where the case latches on to the screen, start there at each one and it should come off
1148459
There are clips on both sides of the phone that keep it secure. I never had it fall out even when I dropped it.
560506
I have an iOttie car mount and I'm able to wedge it into the mount. It doesn't snap on the mount holder like it's supposed to but it's wedged so it stays put. I leave the case open and the flap folded to the back and then wedge it into the car mount. Still, I like my other case that only protects the back of the case because I find it easier to not have a front flap. Also, my phone will snap onto the car mount and make that "click" sounds like it's supposed to with my other case that only protects the back.
1176092
I dropped mine getting out of our SUV. It fell from about waist height onto the asphalt parking lot. The case has scuff marks but the phone is fine. FYI. I also have a Zagg screen protecter on the phone.
2147161
When I placed the mount into the case mounting holes I had to press-slide the now paired but loose fitting mount one last time upward to get out to snap in place. I wad afraid to break it I forced that much. Once it snapped it stays in place. I ride well over 100mph at times and it stays very well put. It's not waterproof, however, unless you use dubbin on the zipper.
1523402
Hi, the best way I found to get mine off was to lay the phone screen down on a flat surface and push down just above the spot where the two pieces of the case come together. Once you push down on there, the bottom piece should slide off easier. I hope that helps
522464
My case has held the mini very securely in a variety of near drops, etc. Perhaps yours has a manufacturing flaw. What it does NOT do is keep the device in position when resting on the rubber strips.
1073379
The case cover slides on using grooves and actually needs quite a bit of force to slide on. I don't think you will have an issue with the case cover sliding off accidentally. I also carry mine as external storage for my camera in my camera bag, no issues.