How do you change the batteries? We tried, but the collar just constantly beeps and the LED pulses.
1839646
I never put this collar on my dog.. is too big and it is not what I ordered. .
1839647
Thank you for your purchase. The collar wraps around the black receiver. Loosen the collar and press the battery cover in the direction of the arrow. Wiggle the battery a little and it usually solves the problem. Replace the battery cover & start training your pet! Hope you have great results!
1839648
It's pretty easy. There's a door you open on the black unit under the strap. Make sure you replace the battery with an alkaline battery. (Not lithium battery)
1452012
Once the dog gets the hang of it, I've found that I can set the collar to beep only (no shock) and it's still effective. I assume that extends the battery life because it doesn't have to charge / maintain the shock system. The real problem is dead batteries from a new package.
568624
Put the batteries in the remote/transmitter, it should turn on. Now put the batteries in the collar. The collar will beep, as soon as you hear this beep press the MODE button, you should hear another beep. If you do, you have successfully connected the collar and the transmitter. If you have not, try again. Once it is connected successfully put the top back on the collar and screw in the prongs. The transmitter will go into standby mode if no operation after 2 minutes and turn off after 5. To turn it on after standby press the any button to turn it back on. If it is off press and hold the MODE button for 5 seconds. Press the MODE button to change it between STATIC SHOCK, VIBRATE, BEEP or Light mode, which just makes the light on the top of the transmitter come on. The settings are from 1 to 100 on Static & Vibrate. I have a 50 lb dog and 100 on Vibrate works best. I have yet to try more than a 2 on Static Shock. On a 2 he literately leaps from the ground. My husband put it on a 1 and held it in his hand and threw it across the room. I suggest you start low and work your way up as needed. Good luck, hope this helps.
564366
The battery is rechargeable, it comes with the collar. As far a replacing a defective battery, I am not certain. Hope this helps.
1481867
My Furby will not listen when he speaks. It came damaged?. Or you can do something to get it working again. I have tried several options and no. New batteries and does not work. What should I do?
2218534
hello, My collar is not working, is the light on the collar suppose to be red?
988449
This may be a dumb question but did you check to be sure that the batteries are in correctly? I replaced them once but had the positive/negative connection wrong. You may also need to try re-syncing the remote to the collar. Hope this helps.
747871
Thanks MyOhMy. I must have an older model. My COLLAR uses 2032 batteries, but my transmitter takes a 12v cylinder-shaped battery.
647767
Honestly i just leave it on and plug it in. I can turn them off but i just don' t. I have 2 collars with 1 controller.
632437
I don't understand the question. It won't let you sync it. Please help me to understand so I can answer your question. There are 2 channels, one for each collar. We only have one collar and so only use the first channel. We did what we needed to do at the beginning to pair channel one with the collar we have. Now when we charge it, the collar light goes from red to green. Then when you unplug the collar from the charger, make sure you press the green button on the side of the collar. It will make a beep and the light will flash periodically. Then you can test it to see if it's working.
107750
I don't believe the collar has that function, it pretty much just works the intensity. The control box does however have that setting. There three settings on the box. 1. Beep. 2. Beep/shock. And 3. Shock only.
1254286
Pull batteries from the collar and then put them back in and when you hear the beep press the far right button on remote and you will hear a second beep . at that point you should be good to go
1920869
First are you sure its not the hand held remote?? I had the same problem and it turned out to be a mostly dead 9volt battery in the hand held unit, if not, send the collar back to the company, they are very easy to work with
65905
jenny,yes re- synchronize and re-read the instructions but also call petsafe they will walk you through it too and they are very helpful too! hope that helps! we still love our collar and eil is still a yard stayer!
635506
The replacement collar will work - you just have to sync it to the new collar and directions tell you how to do that in the manual. I had to buy one to replace one that went fully and completely dead after a lot of use in 18 months time.
1148367
I hadn't tested mine either, until I got the e-mail. I just tested both and one works but the other does not. I switched the batteries around several time because I was afraid it might have been the collar. The battery does not, sorry to say.
2129152
No indicator on the collar-the dog lets us know by escaping. Have only had the system for 8 months and just now replaced the battery.