Can I order a new circular mat that goes around the inside of the My 1st Trampoline?
1836114
Yes, I did. Simply call the 1-800 number listed in the owner's manual. They are very helpful.
1818801
You can use your old springs. The trampoline mat works great. The net that I bought is also fantastic.
332260
We have an old trampoline, about 12 years old. I'm not sure the brand. But this enclosure was the only one I could find that would fit it. It works great & a perfect fit. I highly recomment this product.
22910
Contact http://www.ultega.net/index.php/us-en/ directly or you should be able to get them on Amazon Ultega Trampoline Replacement Pads 14 ft
158313
Truthfully, I don't know. I used some mats we already had. I was just so pleased with how soon they could get this to me, I forgot to ask about mats.
1019947
I have no experience with purchasing a replacement but I read on their instruction manual it said you can order the replacement parts, the rubber things, from them. It's available
127448
I do not know as the mat is at my granddaughter's house. However I found a site you can ask that question. It's gymnasticshq.com/home-gymnastics-equip/
2040938
Springs are separate when you buy just the Mat. We have bought 2 mats and used the same springs that orginally came with the trampoline.
519579
I'm not positive about the original square trampoline but I think it is the same length, and depending on who you buy it from they will replace it if it breaks right away as it has happened to me
1766900
Yes enclosure comes with it. I have had other trampolines in the past. This one is awesome. You bounce so high. The quality is also good. No regrets on my purchase. My kids love it!
1866013
"Poof-Slinky" has a "contact us" page at their website where you can call, email, or write them. Here is there email: sales@poof-slinky.com Here is there contact page: http://poof-slinky.com/contact-us/ Hopefully they can supply a replacement or a download link for one. Or maybe someone can send you one who has used up their kit? Good luck to you!
1066112
No, it doesn't. We bought this trampoline less than 1 year ago and the jumping mat is breaking apart, have multiple holes. I contacted the seller and their answer is that is not covered under warranty and that I can buy a replacement mat from them.Regards,CAP.
66756
Not too complicated... Order the 13' net if your trampoline is 13' diameter.
181562
NO- it is just the net and the ties for underneath. The trampoline needed to have the side support rails and the top rails too. This is purely a replacement net.
409831
Sorry, we've already put all the newborn stuff away including this mat. Have you checked the Tiny Love website?
2264106
Honestly you do not want this trampoline enclosure. I bought it to replace the enclosure that came with trampoline I bought at Sams Club. I was very disappointed. It was difficult to get on, there are straps but they do not stay where they are supposed to and it was always slipping own. It finally even tore open. I replace it with this one.Trampoline Part Store® 15' - 3- Sleeve Replacement Trampoline Safety Net Fits Sam's Club & Other Brands with the 3 Arch/6-pole Sleeve Enclosure System It is much better. I has a sleeve at the top and stays put. Honestly you do not want this trampoline enclosure. I bought it to replace the enclosure that came with trampoline I bought at Sams Club. I was very disappointed. It was difficult to get on, there are straps but they do not stay where they are supposed to and it was always slipping own. It finally even tore open. I replace it with this one.Trampoline Part Store® 15' - 3- Sleeve Replacement Trampoline Safety Net Fits Sam's Club & Other Brands with the 3 Arch/6-pole Sleeve Enclosure System It is much better. I has a sleeve at... » Read More Honestly you do not want this trampoline enclosure. I bought it to replace the enclosure that came with trampoline I bought at Sams Club. I was very disappointed. It was difficult to get on, there are straps but they do not stay where they are supposed to and it was always slipping own. It finally even tore open. I replace it with this one.Trampoline Part Store® 15' - 3- Sleeve Replacement Trampoline Safety Net Fits Sam's Club & Other Brands with the 3 Arch/6-pole Sleeve Enclosure System It is much better. I has a sleeve at the top and stays put. « Show Less
2264108
Honestly you do not want this trampoline enclosure. I bought it to replace the enclosure that came with trampoline I bought at Sams Club. I was very disappointed. It was difficult to get on, there are straps but they do not stay where they are supposed to and it was always slipping own. It finally even tore open. I replace it with this one. http://www.amazon.com/gp/product/B000ZA0S52/ref=wms_ohs_product?ie=UTF8&psc=1 It is much better. I has a sleeve at the top and stays put.