I downloaded this product, used it one my computer, but now I have to change computers and I am unable to download this program. How do I fix this?
1839798
Do you have your serial #? You can just download it here: http://www.adobe.com/downloads/updates.html
1224806
S360 Solutions sent me an email with the link to download additional drivers. After downloading, I wasn't able to open the download without knowing what program to use, which I wasn't able to determine. I haven't been able to use the adapter yet.
2122001
What happens if I buy and install this, but later I upgrade my PC? Will it not let me install it again because it thinks it's a different computer?
335342
It had to be downloaded to whatever pc you are using. You can buy it now then access the person's computer and download from Amazon from there. I have downloaded it to 2 different pc's no problem.
741702
My first recomendation would be to uninstall the program that was downloaded and redownload it and see if that works.
424408
Hello Capt. REC, If you have the Version 3 or Version 4 TOTALe program (with CDs), you can install your program on 2 computers, and have up to 5 learners on each computer. If you need any assistance installing on a second computer, feel free to give our Product Support team a call at (866) 834-6115. I hope this helps!
929910
You can try to download it. If it doesn't you can in the control panel switch the window version to an earlier version of window. I know for a fact that the software is compatible with most window version up from windows xp
2056383
I am having trouble with the software downloading. I loaded a free audacity on my computer but I haven't tried it yet.
1556272
Yeah thats what I got. I downloaded the trial too. I didn't get the virus thank goodness, but when i installed it from the cd, it was completely different and watered down. If u get the cd, you have to install it then update from the trial version
521111
Who told you is not useable, did you tried ?, I think you have the wrong idea, I can tell you if you have laptop, computer with XP, vista all of them works perfect, you can go online do anything it works good. the only thing you can't get any support for more updates but it works good.thank you
723853
I also am unable to activate the program. I contacted Susteen several times by phone and left messages requesting assistance but they never responded. I sent them an email requesting assitance and they never responded to that either. I am totally dicussed. They are still in business because someone answered the phone and took the message. Maybe Amazon should contact Susteen and see if they can get us some help. Hawkmt74
1578311
My computer has Windows and when I want to download into it a window pops up asking me if I want to import, etc. I click onto same and the download begins. Check your help and seek the answer in it.
1560740
As long as you have the key they sent you, you can download it again with no issues... I just don't know if you can download to another computer or not.
1959477
The installation created a problem and my computer had to be reimaged. I have not been able to use this product.
428747
I wanted to download and use it but couldn't find a current version, so it didn't work for me.
1555942
I actually have TWO copies of the 24 version program and have never been able to get them to install......bummer. I have two older versions and was looking forward to this "upgrade". I understand it is fabulous.....but, as I said, can't get it loaded. Sorry I couldn't help you too much!!
1047274
Mine didn't last long enough to download. It broke w/in three months. I've tracked other questions and know it is possible to download. I think a lot depends on what you are trying to download on to. After having mine a while and watching all the questions that come thru, esp. About downloading, I don't recommend this brand at all anymore. They ignored my attempt to get it fixed. Not much help, I know. Except to say you're not alone on problems with downloading.