The front door on this carrier has fallen apart. Can it be replaced?
1824460
I don't know. You can probably contact the company. It may depend on whether or not the "housing" (in which the door sits) is cracked/broken, too. Let us know what you learn from the company in case we have a similar problem. Good luck!
1824461
I found the company to be very responsive when I contacted them. How did it fall apart?
1828712
Hi! No, this carrier definitely isn't what you're looking for. It would disassemble into six separate pieces, and not too easily. It would be tough to carry, and I don't think it's designed to hold up being taken apart and put back together multiple times.
480624
I am not sure exactly what you mean by taking it apart. You only need to undo the velcro, insert the metal poles back into the holes that are in the "basket" part of the carrier after washing it. The rings that the straps attach to slip through slits in the seat part. Once you do it you will see how simple it really is. I know crazy isn't it!!!
1797425
I left the door as it was shipped to me; in the front. The directions show how to reinstall the door to either side. I was going to attempt it but seemed like too much worked. Note that it is now a sliding door and not a swing open type. Hope that helps.
240470
NO- I just had to return two of these because they have the door on the top, Alaska Airlines Air cargo will not allow them. I loved the carriers but the top door just won't work for shipping them through the airlines. =(
393546
The one I received said 5% damage on side or top... Well, it was actually on the front door. I ordered a replacement door, but wouldn't have had to if the truth was told :(
1785239
No, it only loads through the front gate. It is made for a larger animal, that wouldn't be easily picked up and put in the top of a carrier.
275306
The "flimsy" part is really the body of the carrier. It's much thinner than the other carrier I have. But I have a 13lb cat who won't be picked up and getting him to the vet was impossible without a top opening carrier. I lost one of the twist locks and the company promptly sent a replacement.
1656740
You could try contacting the manufacturer for a replacement piece... http://www.petmate.com/
586508
Yes, contact the company and they'll send you a new one... (you'll have to look up Hamilton Beach customer service phone number)
42548
and for further detail, I have seen an online Youtube DAW build with this case and the front door may swing either left or right or be removed, but be advised removing the door completely as the hinges may be susceptible to damage. The case should come with replacement hinges in case it should happen.
1239451
The unit is one piece, and I do not know if you can replace it. The flap that comes with the unit is lightweight, is fur lined around it and also has a lock if you want to keep it closed. My cats do not seem to have an issue with the flap. I am not sure what the Elite flap is. I love the unit and so do my cats. Hope this helps a little.
1388735
The front door just "drops" down on its hinge. It is sort of like opening a large blue postal mailboxes on a typically street in America. It is not spring or cable attached.
709390
We got lucky and had one sent to us from Berkshire at no charge. They had a unit that was sent back to them that had shipping damage but the door was fine. We paid the shipping for the door.
1382687
If bought new the mail carrier probably drop it on accident hard or it is just stuck.If bought used it was just stuck
886331
Yes. Replacement flaps are available directly from the manufacturer. There is an order form at: http://www.idealpetproducts.com/mobile/page/customer-service
1293793
Sorry, I have never attempted that, as the carrier usually sits near the front door for easy access to take my cat along on walks.