Anyone concerned about the no-return/no-refund policy? I saw someone says battery needs replacement in a few months because its on Amazon shelf for long time. How's your experience?
1823132
I am concerned about this policy especially when there is an expiration date of 12/2006 clearly stated on the product. What does the FDA state about this?
850333
I placed the order in January of last year and cannot recall the seller. I placed the order from some third party that left me the impression of being very dishonest. They were selling these phones with batteries that would die after a very few charges. Yes, you could return the phones but had to pay a very high restock fee. I felt cheated by this seller.
1949093
I contacted Amazon, but customer service didn't have any more info on this or the pull. They just apologized and gave me instructions about how to request a return/refund. Mine actually shipped and is due to arrive Monday. I have also contacted Asus to try and get more info, but I have yet to get a reply from them. I'm planning on checking the dates on the laptop when it arrives. If it was manufactured after the recall, I'm sure it's good. I'll continue to update as I know more.
1422983
You do not need to do anything other than have purchased this battery through the Amazon site and will therefor have a date and record of the purchase. If you need to return a battery you only need to contact the seller which you can do through your account and your past orders. You will be able to contact the seller directly from the record of your order within your Amazon account. If you have had the battery less than 18 months the warranty should be valid yet.
595258
1. If you bought through Amazon, you have the standard Amazon return policy. 2. For anything else contact the SELLER - - who will tell you to contact the COMPANY - - and that often the COMPANY is VERY GOOD at replacing units that don't work right. 3. After reading a lot of the comments I understand that the BATTERY warranty is 60 days and the UNIT warranty is 90 days. 4. At any rate, it is STILL worth contacting the seller and the company. 5. My only REAL problem is that MY unit is in CHINESE, and instructions are not intelligible.
1924098
Was hard to find but says "We offer a no questions asked 30 day refund policy - simple and straightforward. If you need to return your item within 30 days just contact us and we'll take care of it. 1 Year warranty against any type of manufacturer defects."It's on their storefront page!
993975
Any batteries i have gotten through Amazon have been dead and very difficult to return...i wouldnt bother getting batteries through them...use your local stores.
2084474
hello therI had a bad experience with this purchase. The phone I received had a bad battery, and the vendor (not Amazon) was extremely rude (he said "go and buy a new battery" ????) anyway I filed a complaint with Amazon and they refunded me the money. Kudos to Amazon, bad for the vendor (I don't remember the name) ... so be careful who you buy it from ...Hope it helps....
31846
I ordered mine... Oh, a while back... maybe 18 months ago. They're still fresh. If you get batteries that are near their expiration dates, I imagine Amazon would let you return them to keep a happy customer.
1342239
I returned my laptop because I bought it in June but the seller have me a warranty that had started sometime in feb. Be careful of non amazon sellers. They won't give you a refund easily. And the laptop was not worth it. Much better and cheaper options available.
793151
I spoke with a "Prashanth T." via online Chat at Amazon.com and he said the following just now "If you're not satisfied with the item, you're eligible for a full refund upon returning the item within 30 days of receiving it. If the item is not upto your expectations, please let us know so that we'll provide you a prepaid return label to return the item back to us." and "If the item is not able to be returned by the usual UPS drop off, please let us know so that we will be able to help you return the item in one or the other way. We have a special team to handle the shipping Large items and items that require special handling. They'll be able to help you in returning the item." (I had the chat log e-mailed just to be safe)
772430
The way your question is phrased is a bit ambiguous. The warranty has nothing to do with whether or not you can "return it", either to Amazon or the manufacturer. Amazon offers a 30 day return policy for most return reasons, including defective items -- This is a not a "warranty", but its return policy. The manufacturer is who typically offers the "warranty" (at least for a mouse). A warranty does not often offer any type of "return" (the word you use), but the manufacturer (or warranty provider) will repair or replace the defective item during that warranty period.
296906
When I purchased this phone it was listed new in box. That was NOT the case. I had a problem with my phone charging that the retailer effectively resolved by sending me a functional replacement battery. At that time was when I learned it was a refurbished phone, which is why there is no warranty. Since my purchase the retailer has changed the listing to refurbished. I declined to give positive or negative feedback.
830386
I am sure they will take it back if they have a return policy and you are within the days allowed for return. When I bought one, I had noticed that the battery came with a small plastic box to store it when not in camera so the terminals wouldn't short[a major cause of battery going waste that buyers dont realize can easily happen, if something metal were to connect both terminals] I raised this with them and they gave me like a $1 off[of course I still dont have that useful plastic box] so they are responsive.
815134
No my box had been previously opened. I would say they are returns. I will register mine tomorrow and if it registers and I have my warranty I will be happy there. Of course, I will not register until I drop the battery in and I am sure it works!
1828133
Nothing had happened to mine but in that instance what you mean with return window, amazon? But anyways the battery is in warranty but I think you should contact manufacturer to look out for the problems and fix it
1814330
Yep. Battery does not seem to charge. I think we got taken by a company that is "dumping" a bad product on the consumer thinking most of them will not return it for a refund because of the hassle involved.