I have read many reviews that state some of the keys "stick." Is there anything that can fix this problem?
1838911
This is day one for me. I have had the keyboard for like 3 hours now and just started using it. The #1 key next to the tilde key is sticking right out of the box. Was hoping someone had a suggestion about the sticking key issue. Otherwise I will have to return this product :-/
1838912
I have noticed no sticking keys and my husband, who types more than I do,hasn't either. We love this keyboard.
1838913
i've had major sticking issues. maybe i've got a defective one because almost every other key sticks. It's very annoying and makes typing a pain in the butt. This is not the smooth typing experience I'm used to.
1838914
This answer is from a previous review which they initially gave 1 star... The following is a fix for the sticky keys..In a last-ditch effort, I pulled all the primary keys off and used a Q-tip and petroleum jelly to lubricate the slots where all the keys are installed. Once I snapped all the keys back in place....WOW....THIS WAS THE PERFECT KEYBOARD. It now works very smoothly and I still enjoy the benefit of the back-lighting and easy read letters. I wish I had done this easy fix when I first received it.
675115
Don't get it, they keys are "sticky" and my that I mean that most of the time there will be some that are unresponsive when you think you are hitting the key.
615585
Some of the keys stick occasionally. Seems like the T, is the one giving me the most trouble. I still love this keyboard. I am not a very fast typist, so It doesn't interfere to much.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
2067370
Mine did not work at all (and some of the keys stuck after pressing) so I returned mine.
400478
I have not noticed that issue with my unit Hope this helps, had my keyboard about 3 months
537189
I have two of these keyboards, and neither one has a loose enter key. Sounds like you got a defective one.
1122586
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved. Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to... » Read More Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved. « Show Less
1851871
Absolutely not.. Have had no issues with keys not working. I have found that sometimes you will need to press your device number once you are away from the keyboard for a while but for specific keys not working have not seen an issue.
365707
If you are asking about the 'F' keys, I haven't had any problems with them. Mine are working. If you are having issues, AMAZON is wonderful about returning merchandise and taking care of their customers. I have had to return different things to them in the past and they have always been awesome. I hope I answered your question. If you need more assistance, pls feel free to ask. Thank you and good luck!!
1140958
If the "letter" keys aren't working, the device is possibly defective, however if you mean "top row" as in the Function (F1, F2, etc.) Keys, then you'll need to first press & hold the "Fn" key (lower left in K/B), then press the desired F# key (top row). Best wishes, -C.C., Amazon Prime Member-Top Reviewer
478954
When I got this keyboard, I had issues with various keys not working when I pressed a shift key to capitalize them. I discovered that this was due the function keys across the top getting pressed in and stuck when I'd put the keyboard in my backpack and other things pressed against it. Check the row of function keys and make sure that none of them are stuck on the plastic casing.
134739
i guess you should contact seller and see about trading for a new one. Or try new batteries first idk..... the side keys dont work on mine but the rest of keys do. only thing is some tend to be a llittle sticky but i am typing this up on my new lenovo flex laptop
478957
Hey,I've been using mine for a couple of months now, and I haven't experienced the issues you're describing...I'd suggest you try using it with a different PC, and if it still misbehaves, contact Microsoft customer support - the keyboard is probably defective.
183344
Mine works great. What keys do not work? If you are trying to use the 2nd blue functions on the keyboard you need to push the blue fn button first. If this isn't the problem then I suggest contacting the manufacturer. You may have gotten a defective one.
951220
I face this problem every 6 months or so ( I've had this piece of crap for 2 years now). Fixing it is easy, follow the instructions here:http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932
409983
When I ordered mine, some of the keys clicked and were sticky like that right out of the box. Amazon quickly facilitated shipment of a new one and it has been fine thus far.