I have tried everything to get this unit to scan to others computer. And cannot get the streaks off of copies even after I have done all the cleanup methods. Anyone had this problem?
1839072
When scanning are you running it through the document feeder or scanning from the glass? As regards scanning to other PCs are the units you are trying to scan to all connected via a network?
1839073
I have not had a problem with streaks. I have scanned hundreds of photos to my Macbook and to my old Linux netbook and all look good.
1839074
Sorry, I haven't had any problem with streaks. Are you using the glass or document feeder? If you have tried both, do the streaks appear in the same place when both methods are used?
1017912
Never got that problem; However, here is part of what I experienced:"Needed a BACK-UP PLAYER so ordered this unit. When I started playing CD-G's I started getting extraneous images (JUNK)and residue along with the text. I'm in the process of trying to make sure it's not my CD-G's causing the problem before I ask to return the VOCOPRO DVX-890K DVD Karaoke Player . Played on primary player (VocoPro DVG 888KII)and issue disappeared. Returned and had a replacement (same type machine) sent. Received and had the same problem...Bob
782170
Hi, As much as I've used my scanner it has always only worked when connected to my computer. I have the portable model and I'm not sure how the desktop works.
1592423
I've never been able to get the scanner working. I sent it in for warranty and they returned it without my owners manual. I'm dead in the water.
737273
I've had this problem, too, and the only thing that works is to use an edge like the blunt end of a metal nail file or something similar to scrape it off. Or you can wet the item and see if the paper dissolves.
736343
I encountered the same problem after I had transferred about 15 tapes. I cleaned the recorder/playback heads and that seemed to help but still was not right...so, I had another recorder that was not as old as the one I had been using and it worked great. Try cleaning the recorder/play back heads.
2122457
We have this scanner and upgraded to Lion and can't the scanner to work now. Tried installing new drivers, via the link above, but don't see it!
2276317
The scanner comes with a cleaning pad. You might have dust on the scanner. Try using that. If that don't work I'd reinstall the scanner to your computer or you would h aft to contact newsman for service assistance. But cleaning it would be your best bet to start with
1581008
I have had the same problem on a few of the photos I have scanned in. I clean the scanner and also try changing the orientation of the picture that I'm scanning in. Somehow, there is no line after this. Good luck!
54029
Make sure the inside of lid(white plastic) has not become dirty. I accidently swiped mine with a pen one time and it shows up on come copies, even after scrubbing the mark. Could use a cleaning/whitening product if it appears dingy. Good luck with the support group, I am still trying to find out if I can view a fax(s) I have sent. My old HP printer kept the log and let me access, view or print whatever I had sent. Nice option, no so much with this new one.
1643807
Update to my last post. It turns out the issue was with my antivirus not the scanner software. I got it installed and it is working great on my Windows 8 system.
1475851
I haven't had streaking problems with this one like I did with others. I really like it so far. Hope it helps :)
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
76589
It doesn't do well with glossy paper/photos. I tried to scan about 50 photos and it would start to skip and make some interesting images. IMHO, you'd want a flatbed scanner for best results.
1756146
I am having the same problem of some slides scanning as negatives and someitmes one slide outof four not getting scanned. I found nothing in the FAQ or on the Canon site for the 4400F about this negative slide image problem, so I sent them an email for help today and hope they have a fix. I'll post it if they do.
348125
Returning is likely your best option. I too ran into the white lines appearing in my scans, and multiple cleaning and calibration cycles didn't resolve the issue. It's a bummer too, I really wanted to like this product for it's fantastic ease-of-use.
805764
I have found that sometimes my SNC has trouble recognizing all of the images being scanned too. When this happens I cut the images it does recognize and then re-scan and cut the others it missed. Here is a YouTube video I found that helped me get around this the best I could. https://www.youtube.com/watch?v=B_4dzcVWJjM There are some great YouTube videos that may be helpful and/or give you some other ideas on how to get around this issue. Like this one I just found and think will be very helpful! :D https://www.youtube.com/watch?v=iDRIb1ssGqw