Is this toy supposed to come with a mirror atop turtle's head? Mine didn't... just a blank blue space.
1844551
Nope. I have one, and I've seen it in stores and there's never been a mirror there. Would kinda be nice if there was one, though!
1700963
I just emailed fisher price customer service asking about this today (9/1/14). When they get back to me, I will update my response to you. You can email them yourself, also. customerservice@fisher-pricestore.com I received an email from Mattel wanting to know the model # of the item and shipping info in case they had a remote to send. Here is the email address that responded to me: MattelConsumerService@Mattel.com
1672099
There was a wrap on mine! it was kind of hard to peel off I was so afraid that I was going to scratch the glass but i thought the same thing when I got mine the mirror was all curvy. Tell her to take the plastic wrap off, its really hard to see but I found a little bubble in the mirror and just peeled it off.
2141509
7/18/2014Good Day Brian,You need to contact the merchant that sold it to you. I most cases they will not want the item back as it is an adult product. But if it is defective the merchant should have some kind of refund/replacement policy.Thank you,Customer Service Dept.JoyToyShop
1026644
It may be the wrong picture. But I oordered the same cover and got the ninja turtles one but I had the correct picture
1288475
I received a generic turtle with closed eyes. Im not sure about the ladybug
1049336
Did you ever find an answer to this?? Have you bought one? I was looking to buy the new one and have gotten two OLD ones (one from amazon, one from barnes and noble). I was going to return both in my quest for the new one but upon reading reviews... it seems the old one will accomadate matchbox cars better... but the elevator is more prone to break. I like the overall look of the new one - but I don't like that the elevator is smaller. I really don't like the idea that matchbox cars might not fit. I am going to call plan toys today and see if they can tell me. All I know is this was supposed to be the BIG christmas gift for my twins this year and now it's 2 days before Christmas and I have run into a problem I didn't expect to have.
452764
In our application the mirror is flush with the wall. The mirror box was totally inside the wall. I don't know if this hwlps bot I hope so. We are v ery satisfied with ours.
598200
The current image is wrong!! I requested that Amazon change it to the correct image. It has 4 TMNT characters and it says GOOD TIMES. They will hopefully change the image shortly.
198806
That is super strange, because mine came with them, I am looking right at it right now. I am sorry to hear that yours did not come as described, as mine has been wonderful for my son. I hope you can get it all straightened out.
1064519
No it does not come with a mirror unless maybe if you order it separate. I had it delivered 3 times and all three times it was broken. I would caution you in making this purchase. Amazon was wonderful with the returns though. Good Luck.
1272518
Mine came with a tiny velociraptor bulldozer. It does switch, so I guess that is what they might be talking about. But it is not the one with lights and sounds. Just a little yellow guy. My kids do like him.
547751
I think you baby is either too small or it's not raised high enough (feet should not touch flat). As your baby growsthe turtle you should be head/ eye level for baby so he/she can reach up to pull on it. Hope that helps!
324057
Mine is in the garbage. Looks like a toy. A waste of money. Sorry I'm too late to help you.
375322
No. It is reflective but the image is distorted. It is good for toys but not as a mirror.
1042420
Ours wouldn't work at first either. No blue light, no smoke. I had to remove the saddle, change the foam cartridge and drain out the excess water. Once I did that, and it was reassembled, it started to work. It's definitely a pretty cool toy. We would have kept it anyway, but my son was very excited about the blue smoke feature so I'm glad I was able to get it working for him.
430927
No I did not notice while my nephew was playing with it... I'm sorry I don't think so! But my 8 month old nephew fell in love immediately and he loves Micky and the show