Has anyone else had problem with the battery not charging all the way?
1822664
Bradeylynn - If you have questions regarding charging, call our support team @ 1-800-595-9511. You will be asked to provide your model number.
211855
Direct answer, I don't know. Not had that issue, might try draining it completely and then a full recharge. Depending on how long you've had it, might be worth reaching out to the outfit you bought it from for a replacement. Most want to maintain a high rating and good customer services will go a long way.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
2136716
I am also having the same problem, The battery I bought is also not charging.
1439042
I had problems with mine not charging- the 15% power light kept blinking no matter how long it was charged and despite the light that indicated it WAS charging going off; I ultimately returned it. A few other people seem to have some similar problems.
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
92109
I would say let it drain the battery completely and then try charging it again to full without using it in the meantime. This can happen with new electronics if you use it before the battery is charged all the way the first time. Work in tech and it happens with cell phones too (expensive mistake!)
1276524
I have never had an issue - just plug it in and charge. The only thing I can think is under the seat where the connectors are maybe they aren't connected right? Sorry I can't be of more help.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
1108978
If I remember right it came with somewhat of charge, then I recharged it fully. My connector is messed up too, I have to sit it on its side to charge.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
1252599
I did not have that problem with mine. As long as you got the 3 way adapter in the packing box and let it charge up it should work fine
672836
Yes, I have. I mainly use it for my phone and I've noticed that it shuts off automatically and stops charging. Despite having (presumably) charged all night. I'm getting ready to return it.
24645
sounds like it has a defective battery or isn't fully charging. Occasionally mine wont line up correctly when its in the charger & it wont charge...otherwise I say send it back for a new one