Has the problem with the cap coming off the center bar been rectified by the company?
1824146
We have had no issue with the cap coming off. We purchased ours in June of 2014.
519659
They have not, but the Customer Service rep I spoke with was very accommodating and gave me the impression this was not the first call pertaining to the same issue. The rep was the one to suggest a full refund, rather than a replacement. I would imagine this is a known issue they're working on, but who really knows.
104234
Really can't answer where to get a replacement cap. I never needed one. Good luck.
813664
Hey, did you ever replace your cap? I have a 2003 Jetta and was wondering what to order.
497254
Yes I have done the same, just unscrew the cap, opposite to handle. Remove both and reverse.
1087529
I think there is a small screw that holds the cap in place. I'm not home so I can't check mine out. Sorry.
198010
I would contact Klean Kanteen. This sounds like a warranty issue. Flat cap should not be leaking.
1345738
I haven't had that problem since mine screws on and stays on till I take it off. If the design hasn't changed and the black tip still screws on, I would exchange it. That sounds like the threads aren't holding it in.
2224054
Yes, like other replies, I had the same problem at first. I saw a picture showing that the separation is just past the clip, which was helpful. I have heard that they get looser and looser over time, so the next question we will be asking is how to get the cap to stay on.
1300637
Mine was sent with cap on also. We did eventually get the cap off with a little gentle persuasion.
1933403
Do you still have the instructions? They should indicate. I was just looking myself and it looks a bit trickier than normal as there seems to be some kind of secondary cap.
1296530
Hello Rick. I think you don't have problem becuase I installed the caps and I hadn't got any problem. Hope my answer help you. Best regards, Germán
736844
They did not. This is going to be the norm now for "California Comipliance". Read that EPA. What I have looked at is modifying the cap by removing the pressure relief valve alltogether from the inside. The other possibility is removing the vent screw and pressure relief valve and replacing that with a stand alone flame arrestor. This is such a great product it is a shame to see it damaged by this silly cap issue.
659466
Not that I know. I looked into it at the time and couldn't find a replacement cap.
1230403
Never had one that doesn't fit I use the 50 and the 30 the center cap has a plug for both did you remove the center plug
2121786
I have not noticed that. I would give the company a call; they have been very helpful to me in the past on other issues. I call 1-800-330-0712, 4.
2182130
I had the same problem and emailed the company. The caps at the end of the swivel actually come off. I thought they were molded metal but they are plastic. Pop them them off and tight them. Good luck.