I bought the otoscope recently and only used it a few times and now the light isn't working. I've replaced batteries and still nothing?
1842478
Exact same thing happened to me!! Worked for one month. I've tried everything, new batteries, it won't work. I'm super disappointed in this product!!
1842479
Occasionally mine would act up as well. If you've checked the batteries are in right it may be the bulb. Worth contacting the manufacturer before tossing it. It's been very useful for me. The only trouble I had was occasionally the batteries wouldn't fit. As in the label on the batteries was so thick I had to peel it off just to get them into the battery compartment.
1842480
I had to return it, though was able to buy one from the Walmart pharmacy locally.
1445525
might have over charged the batteries... they come with a charge on them out of package,, try turning the adjustable lens cover...or pulling the same cover in and out several times and see if that helps...
403261
I don't think so, I am having the same problem with my light. I know it won't be long I will have to change the battery because of it. I just hope its not dead when I get ready to use it.
1497077
I have one and the light meter worked for about a month after i got it. The light mustve died or something im not sure but i know its not the batteries.
835443
It turned on for me but the light for the opthalmoscope is abysmal. I didnt want to buy a million dollar otoscope/opthalmoscope set so I bought this one, but returned it because the opthalmoscope sucked. I bought this instead http://www.amazon.com/Welch-Allyn-opthalomscope-MOD-95001/dp/B000RJXUDS/ref=sr_1_1?s=hpc&ie=UTF8&qid=1394643843&sr=1-1&keywords=welch+allyn+diagnostic+set+pocket Amazon will give you free shipping for returns since your product is defective
2088737
No zots? No light? No heat? Sounds BROKE to me! Really, take it back where you bought it and replace it or get your money back. Mine lights up when I push the on button and heats up immediately.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
1964099
You may have to make sure the plug in is working, be sure both lights are on, on the charger. If they are not you may need to take the ear piece out & try putting it back in. If that does not work, let me know & I will send you my box.
770223
I'd 1st, check the batteries and see if the they are in working order...2nd, check if they are installed properly ( + - ).Also check for any loose wiring around and in the ear pieces.
515793
No! I've had my light a couple of years and this problem has never happened. I use it for an hour every night to take care of the animals. Make sure that you don't overcharge it. I charge mine in my car so that I can hear when the charge is completed.
1312178
The flashlight is poorly put together. You should unscrew the top of the flashlight and check the button. That was wrong with mine.
604367
It may haves bad bulb, there is a replacement bulb at the end of the light that screws off.just pull out the foam the bulb is underneath. see if that works.
1710108
Hi Montana, does the LED light work now? If the light works well, the device should be OK. Is there any Warnings or notes popped up on your screen? You could go to www.supereyes.cc to download software.
143549
Mine did same and then went dark after 5 months. I did contact manufacturer and they replaced it.
504410
Hi Frank, I purchased this scope about 6 months ago and have had great luck with it. I dont care for the red and green back lights and shoot it with no lighting. As far as it changing when zooming mine doesn't do that. I would say you might have received a defective one since the reticle is separate from the lens and sounds as if it might be moving slightly when you zoom. Amazon is great about replacing items, shoot them an email.
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.