I ordered this and it came in the mail without an instruction guide. How do I reset the lock to what I want?
1833925
Simple, I think. (1)Set combination on "SAFE". (2)On end near E is a screwhead. Use paper clip as screwdriver and turn head 90 degrees clockwise. (3) Set new combination (4) Turn screwhead 90 degrees counterclockwise to fix new combination.
1833926
carrollk has the right answer, I couldn't remember the turning part, but paper clip didn't work for me, I had to use a real screwdriver.
1833927
You should have gotten a small booklet with pictures. You have to push in the screw on the end with a small screwdriver to change the default.
2126616
Visit the How-To Instructional Video on the Master Lock YouTube Channel - https://www.youtube.com/watch?v=XriXpvFJ6hE&list;=PLOrRxFePFIrLfvcUm5lZ6v8GdXRA02jig&index;=16
1556729
I would call Lock & Lock customer service. They may have posted a different picture on amazon than what they have on their records for the set name/number. If its that kind of mix up they are usually able to clear it up and correct the mistake.
86984
Simply rotate the combination given when you PURCHASED the lock......pull....and it opens. Also, your own combination number is easy to set with knob inside of unit.
422650
I'm reading my Owners Manuel....it says, you're best bet is to Order a New Replacement Key. Of course you'll need : Proof of Ownership (Sales Receipt), Model #, Serial #, Lock#. Good luck!
765169
Here is a link showing how to set/reset the combination. Fast forward to the 1:20 point in the video for the directions. The GE lockbox is basically the same that you have. http://www.youtube.com/watch?v=kkzodNGRmrk
1497998
I would imagine calling customer support would be a good start. I think is a bar code or some sort of serial number you can reference that would help them. Although looking at the keys they might be interchangeable look at someone else's lock if they have one like yours and give it a shot.
2144137
I had similar problem but it was because I didn't refer back to the instructions and got the tension knob & the locking knob mixed up. Boy did I feel stupid! I guess "when all else fails, read the instructions" is not as stupid as it sounds. I hope that is not your problem but it is a thought.
1499018
Put your fingernail under it, pull, and lock it. If it doesn't work, it's defective.
1451166
Did you check on line. Think instructions came with mine. Works good but have to put code in every time door is shut, which I do not have to do with other locks I have?
1973541
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key! Best of luck!
2245613
I've just spent two days with Kwikset "tech support" and they are clueless on how to reverse the lock operation for yours and my situation. I'm positive it can be done but they couldn't tell me how. Ended up buying the Schlage lockset Schlage FE595 CAM 619 ACC Camelot Keypad Entry with Flex-Lock and Accent Levers, Satin Nickel Best decision ever!
1249043
There is a small pin whole on the lock. 1. Set the lock to the correct combo 2. put a pin in the pin whole and hold it there (do not remove the pin for the duration of the process. 3. Set the new code 4. Release the pin. Be careful not to release the Pin early, I did this once and ended up having to send the lock back to the factory so it could be reset.
1993156
Open lock box door. Remove rubber plug , top right hand corner inside cover, and slide the reset lever in direction of arrow. Holding lever over, enter new combination. Check that combination works, then slide lever back, insert rubber plug. Done. Hope this helps.
294350
Hi Cheryl...one idea is I can make a copy of my key and send it to you. I'm assuming it's the "same" lock. I'm working away from home right now and may not be able to get it to you very fast. When do you need it by and I can see what I can do ??
435713
I believe that the initial combination is all zero's (000). The combination can only be set with the "key door" unlocked. You then have to turn the last wheel to the left which does not have numbers so that the word "reset" is in line with the combination notch. At this point with the key door closed you should be able to reset the combination and then open the key door. If you do not remember what the combination was when you received the lock you may have to contact Kidde and return the lock to them so they can reset the combination for you.
1609119
Sorry, but the only thing I can think of is to take it to a locksmith. They can open it for you.