After 50 days mine doesn't turn on. Despite it being plugged into a USB. Just no blue light! What to do?
1848493
Not sure,believe they warranty them,try to contact the seller and see if they can send a new one.
1848494
Firstly I would ask if you have gone through the correct power up procedure, pressing and holding the main button till the blue light comes on (or for couple seconds more and the blu/red light comes on seeking a pairing) assuming you have tried this I would then check that the USB source actually outputs power (or enough power to charge the device) try this by lugging say an iPhone charger in and seeing if it sends charge to the phone. If this has all been tried then my next step would be to return it to the seller for replacement/refund. Unlikely as you have had it for at least 50 days but worth a try. Lastly if no refund or replacement was offered I would purchase another one as I do rate this device very highly for what I need it for (see my review). Hope this helps. P. G.
232407
Try using the designated USB cable that came with your phone instead of the one that came with the battery. You should see a BLUE light when a device is connected. Hope that helps!
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
774845
I got one for my son in law for Christmas won't even turn on!! grrrrr How about that! I am having second thoughts on this one. Anyone else have this problem? And yes, I put batteries in it and I did try to hard start it etc etc..:(
1362567
Mine died (the USB) and I sent it back for replacement. No problems since. That has been 6 months ago. I think they had some issues that may have been corrected.
2101832
just make sure its charged up. mine came charged. see if it has a color lite when you plug it in and see if it changes when it's charged.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
1167313
It should turn Blue when it's charged. If not I'd RMA it. But yes, 3-4 hours is my approx time I wait until it's charged (from a completely dead battery).
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1006307
i think yours is ok, mine was always Blue and it didn't charge any..;( but i'm happy they sent me new one. thanks!
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
754800
I agree him I back into itit can be touchy.I recommend turning it all off then plug in the wire to the first USB port on the left hand to your device then lightly touching the power button just one press and don't hold it. It should come on, at least it has for me in the past a number of times. I think one time it did. And I unplugged everything and plugged the Charging hdmi back in until all lights were lit then unplugged. Then repeated the first step above and it worked. Good luck and be patient. It charged even blue tooth speaker for me.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.