I bought a jar of Chicken & Beef, it had a seal on the outside, when I opened it, it was like it was already opened. It was real soupy. Is it okay?
1846374
my guess NO...it should be like a paste inside...if soupy I would notify Amazon.
1846375
"Soupy" can be interpreted differently. My experience is for beef variety that it is looser than paste and the consistency of honey. If you spoon it, you'll need another spoon or rubber scraper to get it to release. I would be confident if the seal was intact. I'm sure the vendor would exchange if you're concerned it may have heated or frozen in transit. It really has more flavor than Knox or other powder or cubes.
1447549
The material inside the jar should be semi solid NOT SOUPY. Take it back for a refund.
1234217
That's not the norm. Hard to say if the packet inside had a seal failure or if your pasta was dusted by loose cheese powder (even possibly on the outside of your cheese packet if another one had blown out) prior to the box being sealed.
259639
I never do. Just keep it in a cooler place away from the stove. I think the company says it is fine after opened unrefrigerated for up to a month. My last jar was open and unrefrigerated for several months and I am still alive :)
1256666
I always examine the package when it arrives to make sure that it is still sealed. The entire box should we wrapped in sealed plastic and the jar should have a foil seal over the product that is firmly attached to the jar. If it is not, then you need to return it. I have only had one instance of this in 10 years of ordering. I returned it and received a prompt refund and I never ordered through that vendor again. All other vendors have provided the exact product as the high end department stores.
1555973
No but it's fine. There is refrigerated and unrefrigerated in the stores. I honestly don't know the difference. I buy it and it stays in the pantry until there is room in the fridge - no problems! Enjoy!
372924
My order was fine. The only issue I had was using it up after it was open before it went bad. After 2 or 3 months of use the remains turned to a gelatin like substance. I was almost done anyway and the product REALLY works (especially if you combine with the soap). I would guess a sealed new package should stay good for quite some time.
1103570
I think that sealing food in jars requires hot packing and good sealing jar covers and a sterile environment. Jarred food is dangerous unless preserved properly.
159817
Yes! I returned mine. The jar was leaking when it arrived and after I opened it - the cream inside was separated and disgusting! Look as though it was very old but did not want to use it - tried to stir it thinking it may have been the heat during shipping but it never looked like cream.
719766
We raise and sell chickens. We've had a few problems with bags coming unsealed but it's usually a pinhole somewhere in the bag and not because of moisture in the bag, or where it was sealed. We do make it a point of wiping the excess moisture from the area that's going to be sealed before we seal it. The chickens that are sealed keep fresh for a very long time. We are very happy with their purchase and do recommend this item.
1088856
no problem, that's normal. I keep mine in the fridge and it's also solid, it's just because there is some coconut oil in the mix.
2275707
It says "Do not refrigerate" on the jar. Like many spreads (Nutella included), I don't think you are supposed to refrigerate them.
195273
I spoke to FoodSaver's customer support a while ago and they instructed me to put the meat in the freezer for an hour before trying to seal. I do a lot of fish that are wet and that seems to do the trick.
143447
My cookie jar has a good seal. Maybe not air tight but cookies are never in my jar that long at my house. I love it!
882182
no, it should be tightly sealed. On my original jar that is 10 yeas old, the rubber piece is cracking but neither it nor the blade is loose!
1452141
Yes, after opening, otherwise it won't last very long. If you leave it out overnight or something, don't worry about it too much, just get it back in the fridge. It may lessen the life, but not by much.
2168656
Thank you for asking. I have been keeping it in the pantry and it seems to be just fine. I also put some in a jar with a tight lid so I could see if there would be any difference. I live in a very dry area so there is no problem with moisture. I'm not sure what to do if there is high humidity.
126348
Since packages are about right size for a family meal there is no reason to open sealed package but one at a time.. As long as packages remain sealed there shouldn't be any reason for them to go bad. We've never had a stale one.