warranty on onkyo receivers? Is Amazon considered a dealer?
714265
Yes Amazon is an authorized dealer. However as a current onkyo owner going through a warranty claim I would like to strongly suggest that you do not purchase an onkyo product. My receiver has been out for over a month and neither Onkyo nor the service center can give a crap about it. They do not even offer to expedite the shipping. Unfortunately Onkyo support is a joke. They have suggested that I should send my unit for repair without even trying to troubleshoot. They do not have advance RMA service. Their customer relations is also a big joke also. They just listen to what you have to say and initiate nothing to solve your problem. I have been told over one month for repair was unacceptable however they were not authorize to send my unit overnight. I have bought over 5 onkyo units for my various clients from amazon needless to say this is my final onkyo unit and I will be looking for a more professional company for my next unit.
1501584
SORRY... I got carried away with a sort of general review. WARRANTY? If sold by Amazon... NONE! Please email the seller in advance and get written confirmation of warranty. If the Seller is not an established 'store-front business' then they can disappear at anytime along with your warranty. POLK WARRANTY (5 years) requires AUTHORIZED SELLER purchase AND 'proof of purchase'. Please keep in mind my previous comments regarding my Polk speakers are for use with only 100 WATT output (barely idling). If you plan to stress these speakers close to their max then my opinion is not sufficient.
2011995
We have this paired with a model from onkyo. They are solid and can get a good deal on amazon. I think ours was about $250 or so.
474249
I got a warranty on a refurb surround system on ebay. Everything else I've has been new. Squaretrade is the best.
691729
Allan, I really don`t know. Therefore, I believe that Amazon is co-responsable for seller indication. The seller must keep a warranty if it is not covered by the factory.
339593
It really depends on how long it's been since purchase. If it was bought less than 30 days ago it would be Amazon after that Plye. However Pyle is pretty good about warranties.
1789949
Go with yamaha,the onkyo's run hot. Loys of complaints by other owners with heat issues.
1804454
My 509 was repaired after 2 years for the same problem. Follow these instructions: email stating: no audio from any source Include the serial number attach pdf or jpg of the Purchase receipt send to: parts@us.onkyo.com resend every 5 days until you get a reply.
1258614
So far I have not had any problems with this receiver & thus I have not had to use the warranty.
154872
yes, according to official page of Onkyo, Amazon is one of the official distributors.
1232323
Maybe. The Denon website lists Authorized On-Line E-Tailer ( http://usa.denon.com/us/wheretobuy/pages/onlineetailers.aspx ). If the receiver is "Sold By" one of these vendors (as shown under the Green "In Stock" line) the answer is: YES. If the receiver is sold by any other vendor, and only "Fulfilled By Amazon", the safest answer is: NO.
1948218
Call Onkyo customer service. I had the same issue and they took care of the problem. My receiver was repaired and shipped back to me in about a week. I was very impressed. Hope you have the same experience.
2145676
Don't know. Call Onkyo customer service. I called them 4-5 times and they are very helpful and knowledgeable as the handbooks are 80 pages long and easier to call them than read the manuals in depth.
2261590
yes and no - there's no guarantee since Pioneer says they won't honor on-line sales. You can purchase a warrantee from an independent retailer but they are expensive. I've owned Pioneer products for many years and never had a problem. If you buy, register with Pioneer; some say they will honor.
1316836
"Gray market" units. Pioneer only honors the warranty when bought from authorized pioneer retailers. Go to their website for the authorized retailer online list.
1804453
My 509 was repaired after 2 years for the same problem.Follow these instructions:email stating: no audio from any sourceInclude the serial numberattach pdf or jpg of the Purchase receiptsend to:parts@us.onkyo.comresend every 5 days until you get a reply.
1603888
There has been some confusion regarding warranty coverage for Pioneer receivers purchased on the web. Elite models are NOT covered. Non -Elite are. Amazon is an authorized reseller (for non-Elite products) http://www.pioneerusa.com/PUSA/FindStore/Pioneer+Home+Audio+Video+Authorized+Internet+Dealers. Just purchased the 9040 - looks like a great unit at a great price. The Eliite equivalent is $200 more. Vito