I cannot get the kcups to stay in they keep popping out, what's up with that?
1835166
You have to put them in there quite firmly, so far I haven't had a problem.
1835167
Make sure you have the rack in the right-side up position. Round foot pegs on bottom, �
1835168
Mine have never popped out. Are the cups the normal size? I did see some on sale that were more rounded on the bottom so that may make a difference
956874
Try pulling the rubber down to make it tighter (the one on the sharp point that cuts the k-cup).
1925077
I had that problem the first time I used mine, cause the coffee did not stay hot. I then put the lever down when not in use and it keep the coffee hotter. Its hard to explain but on the lever that keeps the pump up, just flip that thing back and the pump will go back down in the closed position again. Sorry hard to explain, hope that helps.
2199127
Try this: the bottom of the container has a small opening which the brewed coffee comes out of, take a toothbrush to it. I had the same problem, had a grain of coffee stuck in there! Good luck!
279086
It is obviously not supposed to pop open on its own, but I suspect it had something to do with the latch and heat. Depending on what part of the brew cycle it opened (sometimes during and sometimes after brewing), I would have coffee grounds and/or water spilling out. We tried different amounts of water: 14 cups, 10, 8, etc. It didn't open at the same point each time, but always popped open. I purchased it at Bed, Bath and Beyond and they gave me no hassle when I returned it. I hope this helps.
1244200
Mine did the same thing. Looks like they have a design flaw. I went with Cuisinart.
1777719
2 superstar!I luv my K-Cup that came w/ my Keurig, i use Folgers Black Silk in it and never had a problem w/ it, comes out perfecto, i don't remove the piercing part either! Maybe ur not screwing on the lid tight or filling it w/ 2 much coffee grinds? I add right below the top, then turn the lid till it clicks! Close the top of ur Keurig and ur ready 2 go unless u may have a defect w/ ur K- Cup? I had a defect w/ my 1st Keurig unit my friend got me at Sams Club! Water would run out the bottom of my maker, called Keurig they were really nice and helpful, they sent me out a new 1 right away! Hope this helped? 2 superstar!I luv my K-Cup that came w/ my Keurig, i use Folgers Black Silk in it and never had a problem w/ it, comes out perfecto, i don't remove the piercing part either! Maybe ur not screwing on the lid tight or filling it w/ 2 much coffee grinds? I add right below the top, then turn the lid till it clicks! Close the top of ur Keurig and ur ready 2 go unless u may have a defect w/ ur K- Cup? I had a defect w/ my 1st Keurig unit my friend got me at Sams Club! Water would run out the bottom of my maker, called Keurig they were really nice and helpful, they sent me out a new 1 right... » Read More 2 superstar!I luv my K-Cup that came w/ my Keurig, i use Folgers Black Silk in it and never had a problem w/ it, comes out perfecto, i don't remove the piercing part either! Maybe ur not screwing on the lid tight or filling it w/ 2 much coffee grinds? I add right below the top, then turn the lid till it clicks! Close the top of ur Keurig and ur ready 2 go unless u may have a defect w/ ur K- Cup? I had a defect w/ my 1st Keurig unit my friend got me at Sams Club! Water would run out the bottom of my maker, called Keurig they were really nice and helpful, they sent me out a new 1 right away! Hope this helped? « Show Less
1297879
If this happens I unsnap the other three and make sure to use more pressure pushing down on the lid before snapping them close again. That always does the trick and I hope it helps you.
37
Did not have that issue. The K-cups fit tightly into the adaptor fits tightly into the VUE, I can only guess that has something to do with your issue.
346467
I do not beleive so, because when you open to insert a new kcup, it "dumps" the last one into a resevoir. I do not think the 'my Kcup' can fit to be dumped and you do not have the option to "remove" the older one.
1583539
I had one of these as well.Mine did the same thing, finally though it away.Bought a stir crazy popper, no problems......
2236911
I've had that happen also. Sometimes the grind of the coffee isn't fine enough. Sometimes I don't have the filter holder screwed in tight enough. I also make sure the printed side of the filter is facing up as per the directions. Sometimes the evil morning coffee gnome is at work!!! Good luck!
1914680
debugging anything involves working your way step by step thru the processI did not experience this but my inclination is to recheck the kcup - and how it is sitting in the coffee makeryou look to see if where the water enters is blocked because the kcup is not properly seated also look at what 'appears clogged' literally means - is water coming out some other way? or it just does nothing if kcup is in place? I did have trouble with water saturating the coffee - and this was reason I ultimately returned the product
585380
I had the same problem and was told by Keurig customer service to run a mixture of vinegar and water through the machine. That solved the problem. I can't recall the mix but Keurig should be able to assist
1772373
This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to "snap" it in. This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to... » Read More This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to "snap" it in. « Show Less
115982
First thought: use a smaller cup. Second thought:use a more robust coffee (either K-Cup or single-serve screen and adapter). Third thought: call Keurig; see if they can help. Last resort: return for exchange. Good Luck.
700177
Yes, you need to remove original K-cup holder, open the lid then place one hand over top of K-cup area for support as you push up on center of original holder from bottom, should pop up and out. Original holder snaps in place but the reusable just drops in. Hope this helps.