hi, once tried this on my rt, only the mouse functions are working,, all of the rest is not working, but it does has lights, please help, thanks
1835733
You need to make sure the system is up to date. Mine did that at first and I realized it was not up to date.
1835734
This happened to me once. I just unclicked it from the surface nd reattached it than it worked. I guess it didn't connect correctly when I tried the first time and haven't had any problems since..it may also just be a defective one. Hope you get it fixed!
1835735
First, make sure that you bought the right keyboard 100% sure. If it is the right one, take the keyboard out, reboot the tablet, and plug it back in. If that doesn't work, make sure your Surface has been updated. Make sure you have the latest update. Lastly, if it doesn't work, you may just have bought a defective one. Return it to the store and get a new one.
412761
This mouse makes use of the standard USB mouse drivers included in Windows and requires no additional driver. It should be recognized as soon as you plug it in. If it isn't, you almost certainly have a defective device. Did the laser light ever come on? If not, you DEFINITELY have a bad mouse...
473848
Hi Bill, The laser light on the unit will not light up like you can observe on some other models. My mouse worked with the dongle without my having to use the connect switch when it arrived but if yours is not responding try this: plug the dongle into a USB port, the computer should make a sound indicating it has found new hardware, then place the mouse within 1 foot of the dongle and press the connect button. You will observe a blue light as you mentioned flash twice. Release the connect button and you will see the blue light flash 5 times. This should then connect the mouse to the dongle and your mouse should work. Good luck. If you continue to experience problems make certain you are using good batteries. You can also refer to a manual at: http://h10032.www1.hp.com/ctg/Manual/c03088883.pdf. This also contains other links that you can follow if you wish.
1446937
Most mice work when you plug them in. The settings for the mouse speed etc..can be programed to do what you need from there. My son uses it for gaming and changes the setting according to what he's playing. Hope this helps
1724809
The scroll did stop working. i gave up on it , and purchased a logitech rechargeable touch pad.Now im happy again lol
1637429
I believe that it isn't showing the buttons that you use to change the mouses dpi, or distance per inch, which normally doesn't get changed but can be if you don't really need them and it also isn't showing the button on the right side which is to change the color of the light on the mouse but can also be changed to do some other function if you only want it to have one color.
1944047
Plug the wireless piece into an empty USB port. Turn the mouse on and it should work. If not then you may need to charge it by plugging the cable into the mouse and a USB port.
1577379
To mouse, use the touchscreen. There is no mouse available that I'm aware of.
799838
Hi Its work perfect with every software that I tried including Maya , 3d max , paint brush , I think it should work with any software that support mouse
2251580
Is the mouse lighting up? If not, the battery may not in all the way. There should be a solid click to get it in.
1960815
No English instructions, it is plug and play. Can't seem to turn the lights off, and two of the buttons seem to have some odd function attached to them so I can't get them to work right for games. Its also a large mouse.
1163402
Mine works just fine. When my computer gets slow or freezes, I use Ctrl-Alt-Del to access task manager. Hold all 3 keys down just like a keyboard. If yours doesn't work, maybe one of your keys is bad. (I'm on Win 7 too). I think the confusion here is that the seller has changed the product, the original product has a full keyboard, the product it was replaced with didn't. Now I see the original Air Fly Mouse is back. These questions and answers are a mix of both products and therefore are of no help to anyone.
689681
Just plug it in to the usb port,make sure it's turned on wait about 30 sec. Turn the system off and back on when the system comes back on it should work in a few sec. Make sure to the mouse power is on the entire time. There should be a red light on the bottom of the mouse.
563638
Everything but the mouse works. There are no instructions to how the mouse connects if you figure it out please let me know. The rest of the things work I love the multiple usb plugs and the hdmi wire I can hook it up to my t.v .
480517
The mouse being compatible with the keyboard makes no sense. They have nothing to do with each other. As to your question about the lights for caps.. It still functions like a normal keyboard would. It's just split down the middle.
2112349
the one i purchased did not work at all. i sent it back and got one from belkin which is fine. as for what you want to do, it should have no effect. either it will work with kb only, or mouse and kb, or it will not work at all. that means it is defective and should be replaced.
1874693
I used it on a msi laptop and my first mouse get some problem on the right button,then i replaced a new one and the new one works well.Maybe you can try to replace a new one too.