Is this the original model or the 'new and improved' model? The picture shown does not have the red scrubber pad which is on the top side of the newer mop base.
1848095
This is NOT the new and improved model. It is the older model that has been replaced. I was surprised not to get the newer item.
1848096
I can't tell you as this is my first. The red side of the pad is rougher than the white side, but soft so it won't harm any type of flooring. The white side is fairly smooth and soft.
1848097
This one does not have the scrubber pad. Which I didn't even know they made until you just asked. But I still really love this mop!
94293
Funny you should ask... I ordered the Smart Living Steam Mop, but got the Express and was totally confused about why the packaging and name was different from what I thought I had ordered. The unit and its parts look similar, I've been using it, and it seems to work well enough, but I wouldn't have paid this much for it if I had known because the only reason I spent the $$$ on this was because someone recommended the Smart Living Steam Mop. The other answers here are mixed. Is it or is it not the same company/vacuum?
873367
I had the same problem with an older model. While it fit the newer model better, I found that the second or third wring out popped the plastic tie that held the mop head together. Recently I tossed the whole batch in a charity bin. Very disappointed in the product. Loved the original, but the replacements just did t do the job.
1333647
No you do not have buy a new mop handle it will fit on the original one. This pad is used with the bona refresher floor polish
1737254
So what is your opinion about the refurbished mop? I wouldn't mind one if all the kinks have been fixed.
800428
The one I received was the pictured model. I see they updated the style, but can't say for sure what you will get. I like it though!
294932
Sorry Larry, I misinformed you. After reviewing the Amazon info. it does not include the scrubber head. I rarely use mine so had to look at my mop to see where it was located. I would suggest you contact Rubbermaid directly for replacement. I'm not even sure it can be replaced. This is a wonderful mop and a great purchase!
255328
I am not sure if it is the updated model or not, I do know it was easy to install and has worked very well since I installed it myself.
74836
That's the same picture of the one I got. I love it. It works better then more expensive models.
295952
The one you get does not look like the picture nor does it have the auto sweep feature. It doesn't "look old" though. It is a very nice machine that has a remote. I have used mine for over a year and it works very well. I would buy it again.
1991711
Hi Krista, yes I have the same model in the head fits perfectly. I can use the same pads obviously. With time it would be expected that the head would slowly become clogged and the new replacement was like purchasing a new steam mop!
1502403
Yes, there is a mop/cleaning pad included. I haven't used it yet, so can't comment on the effectiveness of it. However, the vacuum ability of this robot is outstanding.
1761635
I only know that the mop I purchased from a Vacumn Center store is well made. If it is not like the one on Amazon I cannot answer that. But the one I have..I like.
963618
Yes the mop pads are the same pad that comes with the mop. the Amazon part number is 45-QHUK-DNO2. If you cut and paste this in the Amazon search window they pop right up.
2090955
I just received mine and they are the new, upgraded version, they work great, I hope they clean as easily, Thanks
137179
The only difference I see from the pictures is that the steamer hole area seems to have a different design. The old one is a smooth opening, whereas the new model seems to have ridges around it.
957750
I think I do not know which new easy clean version are you talking about, but at the time I bought these two they were the "old model".