what can make the touch screen fail if not broken or cracked?
1838397
I have no idea! I am not a guru, but it freezes up.... I have had a nightmare of a time getting things taken care of through the claims dept. My HP was sent in last year for repair (I had some keys sticking) HP not only fixed the sticking, but replaced my keys and I didn't ask or expect them to do it! HP is a better product in my book. They back their products and produce long lasting computer equipment!
2023197
I also bought this product because of a shattered screen. I'm not familiar with the cause of the dotted line problem you describe, but as this product contains a new LCD and touch screen, if the dotted line problem is connected with either one this should fix it.
1610355
I do not have an educated answer to this, but my guess would be if you had repaired your broken screen with a scree kit, there is a chance you damaged the digitizer.
1934765
Try making sure its locked, go to settings and somewhere it lets you lock buttons and touch screen. make sure you are not pressing down the back/next buttons while holding it
1035883
Not really - the screen seems unresponsive at times and, at least from my own experience, I have to reset the unit on occasion to get it to work again. I think it's related to the screen using optical touch recognition rather than capacitive touch like a smartphone.
1787056
If the touch screen and the home button work and the back and menu buttons do not, this should fix your problem. This will only fix the back and menu buttons. Test the touch screen because you may have bigher problems.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
1329717
There is an auto shut off but we've noticed sometimes the touch won't work and it will turn on or off by itself
549117
After I had mine installed the very next day the screen went black, however the music was playing. I contacted the seller and they allowed me to return it after two weeks I asked for the status they return my system however the touch screen does not work!
888603
The touch screen works; it's the screw drivers coming in the kit didn't work.
179761
Double check that the digitizer connector is secure. I damaged the ribbon cable to the screen the first time I tried to fix my phone. I had the opposite problem, my touch screen would respond but no picture. Double check that the digitizer cable isn't damages either. Just a tiny tear ruined mine
1286825
my tablet broke down within 2weeks inside screen cracked too. never been drop. Skype didn't work either.
567932
No display means the LCD is brokeNo touch screen function means that the digitizer is broken..Both of which are much more expensive and risky to fix on your own rather than a cracked screen! You sound like you need new glass, and a new lcd screen!
608133
I took mine off. A skin would probably work, but I bet it would make the touchscreen less responsive.
51830
Mine was used rarely and the touch screen simply stopped working. In my opinion this isn't good for anything.
1885195
The finger print security already doesn't work now so additional protection might make touch screen not work too well
2110699
If it isn't responding to the touch then it needs the digitizer itself replaced, not just this lense. It sucks I'm sorry. On super rare occasions the digitizer can be disconnected from the board but that's so so rare it almost doesn't happen. Digitizers are expensive, but cheaper than a new phone. Take care in replacing it and watch some YouTube videos. They will give you great step by step instructions but make sure to look at more than one video to avoid following a mess up.