I have heard that the app which helps operate this product is nowhere to be found. Is this true? I received one...am I SOL?
1835712
I don't know. I have been unable to use it since I bought my 6 +. Adapter size was an issue, but I have resolved that, but still have not been able to use it as purchased. It is now just a charging station.
1835713
When I paste the link https://itunes.apple.com/us/app/renew-sleepclock/id468126553?mt=8, this message comes up - The item you've requested is not currently available in the U.S. store.I can't find the app anywhere.
1835714
The app is:https://itunes.apple.com/us/app/renew-sleepclock/id468126553?mt=8However, the cloud-based parts of the app currently do not work.
2173479
I received a disk with mine to download software to run the device. I would check online to see if they have it available through their site.
1418805
I gave one to my niece that lives in madrid and she was not able to download the application too. This was back in December so if you just tried it now I guess still they don't have it available. �
764032
:( now it says they do not ship with the other applications. I wonder if it would be the same great price when their shipments DO have the applications.
125384
I actually just ordered it on Overstock.com as they said they had just 2 in stock...about an hour later, they were apologizing for an inventory error and that it wasn't available. I knew it was too good to be true but had to try anyway. I wish I knew what the big delay is with this thing, it's kind of annoying.
2113779
Dear Roger, Thanks for bring up this issue to us and we are very sorry for the inconvenience you've experienced with our products. We really appreciate your valuable feedback. Currently we are working on the improvement of our app function and have decided to extend the ad trigger time to a much longer display frequency. So normally you won't be able to see this anymore unless you keep staying on the video screen for a long time. The new version app is expected to be released for iOS and Android platform at the beginning of September. Again we apologize for the trouble caused by our product. We will do anything we can to make our customers happy and satisfied with Oplink products and services. Sincerely, Oplink Connected Customer Support: 1-888-212-2254 Email: support@oplinkconnected.com
1003437
Let me update this from my previous post. There is an app that allows you to install a trial version, but it is not already installed.
343733
All I remember was there being a help document loaded in the app, and it directed you to their Website if you needed further help. I remember setting it up once and it worked flawlessly, and the second time I needed some tweaking, but it did work.
729341
Originally app was not there for use on the home theater nor in the store as an app download. As of 3-16-15 it is available as an app download for those who do not currently have it (after a software update). I downloaded it today (3-28-15) and yes it is confirmed as working.
1210984
I installed the app on my phone but the device, the stereo is not listed. I'm assuming that this is because the stereo is not Blutooth enabled. Hope this helps.
346869
Well I just boxed MINE up after 5 days of NEVER connecting.....Plus, my serial number showed to NOT exist, WIFI kept failing, just a litany of misery. All I read about (in professional reviews and YouTube) was how it was the "ONE" to buy if not an ipad. Well now I guess I see how much money I get back if any from Amazon (bought it direct). Shipping it all back tomorrow.
255693
This is more of a question than an answer because I haven't bought it yet. It's in my "cart" so I just have to hit the "complete purchase" button. But before I do I'd like to know if anyone has contacted this company and asked for a refund and what happened when you did. Easy to contact customer service?
47297
There's a widget, called gjar, I believe. It's the app store. Unfortunately, It's slim pickings n they aren't very user friendly, all the time. My actual advice, would be 2 choose another brand. Blessings.
1332223
They still can't help you on this?? I mean they made the product, there are people out there that still have it, they should support it. I know it doesn't help you now, and I hate to say, I can't even help you. I was having issues with mine, and it ended up freezing on one pic, so I've since unplugged it. Good luck, I hope someone can give you an answer.
1491037
I've not down loaded any apps. I mainly got it for Internet access while away from home. Sorry! Wish I could've been more helpful
1016853
I was just about to press the "add to cart" button when I read the answers to this. It is ALREADY Feb and I have heard NOTHING about an app yet. One sale lost.
382829
I saw that promotion last week but can't find it today either. I'm going to contact customer service and will post if I find out anything.