My bottle arrived without a lid/cap. It is pictured with a cap. How can I get a cap? Its not usable without it.
1836712
Mine came with a cap I recently found out there is no 'surgeon general warning' on it though, so no filling up at local breweries Kind of a bummer
1836713
You can buy them from amazon. I am a home brewer with 10 years experience I purchased some special caps that lock in CO2 when bottle carbonating. I just searched 1/2 gallon bottle caps. If they are no longer on amazon other home brew websites carry them.
1836714
It should have came with one. You can buy them on amazon. Just type in 1\2 gallon growler lids.
684841
Just got mine and it did not come with a lid even though the picture shows a lid. Very disappointed.
1790986
My bottle did not have anything floating in it. I would say that you should contact the manufacturer .
1398681
When I got mine from Amazon no seals were on the cap but it was packaged and sealed in the box the bottle came in..
1266722
Thank you for contacting us about this. Amazon sells and ships our product for us. We have very high quality control standards when it ships from our manufacturing facility - but it is out of our control until it reaches you. Please contact us for a replacement bottle.
2185904
Sounds like the seller messed up. It should have the black cap. I bought 2 on here & they both had them. They DON'T come with the clear dispensing tube tho. Those are separate.
1496965
Mine did have the seal. I think if I were you, I'd request another bottle. To be honest, I can't remember if there was an inner seal or shrink wrap around the bottle top. I do know whichever type it was, the seal was intact.
1622991
I just got mine yesterday. There is no extra cap. I am extremely dissappointed that this does not come with an extra PLAIN lid. This is too expensvive to not come with 2 lids!
1611325
Good question. My bottles are blank there, too. Question for manufacturer I guess.
472339
I was wondering this myself as there is no image of the back of the bottle on Amazon, nor is it on their website. I went ahead and emailed the contact on their website and I will post the answer here when I get a reply. I've learned not to "just take a company's word for it." I dislike when an Amazon product only shows the front of the product :-/
2274449
Mine came with no caps at all. Having to source those locally, or trying to at least.
647851
Hey Jen,I just bought another bottle couple of days ago. The cap is sealed and underneath the cap is sealed as well. I would contact the seller. I would NOT use it. It MUST be sealed. Hope this helps.
1985503
I only got two storage bottle, with no lids. No storage bag either. Looks like it depends?
646950
My bottle is leaking because there is no rubber seal on the inside of the cap. I am currently looking for a new lid or I will go buy a rubber insert to keep it from leaking.
457033
I'd love to know the same- I keep adding to my drawer of lid-less bottles, which I would def. buy replacement lids for. Defeats the purpose of a reusable bottle if I have to recycle them every time they get dropped....
698483
caps? i dont understand the question. only cap is the one that attached, the lid.
396119
When I got (a larger bottle tho) mine it came with a protective seal. Maybe email the distributor and ask them why there isn't one? Hope this helps!