Why doesnt the locking mechanism work?
1812400
I've had no issues with the one I received. It locks and maintains a strong conection. I've used it out in the ocean during choppy water. Perhaps you got one that is defected, and it needs to be replaced. Wishing you happy holidays.
1812401
There is a stainless steelscrew thru the ferrule which must be screwed in tightly for a positive lock to be achieved. Then it is rock solid.
1812402
We bought two in May, open green tap, aligned paddle, snap green tab in place to lock. Never had a problem with them moving after that. We love them.
1812403
I have two of these paddles and they work perfectly! Perhaps yours is malfunctioning and should be returned?
1812404
Mine just snaps closed. Maybe yours is defective. I love mine. There are some youtube videos that show it. Maybe try there for more info.
1274986
Did you program the word "Tree" to the lock when you first opened it? Try a different word. I've had great luck with mine.
1843610
Turn the locking handle 1 Turn at a time clockwise and latch it in tell it is snug, do not over tighten! If that wont work send it in, They will fix the problem....
166236
I have had no problem with locking. But it sometimes show incorrect length in the display.
136626
Put in a fake combination after you close and lock it. I really never had the problem you're having, but tricking it with a fake combo is the only way I can think to arm it. Then it seems you'd need to put in the correct combo to open it. Good luck. If that doesn't work, contact the manufacturer about a fix or replace ment.
1047159
There is a feature for pressing 1 x or 2 x for locking....But not NO times....That is all I got!
247290
No, mine works perfectly. You could always just hit the lock button in the upper right corner then close it.
1880989
I've always found the locking part to be tricky...but have always managed to get it to work by doing something like this(best I can recall): place the key in the lock, turn the key to the unlock position, slide the lock onto the bolt (while still having the key in the UNlock position), then release the key from the unlock position and remove the key. Give it a shot and let me know.Barry
1819230
2 reasons possibly: the lock bar must be in a slot so the mechanism can lock when you turn the key; or, the key has a slot on it which must match the lock cylinder, so you can remove the key. Otherwise, it's the wrong key or defective unit.
1764817
I think it's a defect in that specific. I can't get mines to lock at all either.
1557155
That seems to be a common problem with this case. I traveled with mine last holidays, and even though it has just been sitting in the house all through, I discovered that the locking mechanism was not working. When I acquired it though, I tried it out and it was quite okay.
1064721
It has a hold feature on it, that keeps you from accidentally changing any of the settings. If that's not what you need to know, describe what you mean by "lock" and I'll try again to answer your question.
685482
I have had to fiddle with the key several times. Make sure the key is "fully" inserted and try to turn. Depending on how you threaded the cable through it may need to either be removed one way through the lock or the other way as I have had it lock two different ways.
2011626
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expand the opening slightly. It still locks but opens with a mild tug. Good Luck.
1584844
You may have to turn it on by pressing both the hold and lock button at the same time for ten seconds. I had the same issue and this worked for me. :)
603646
Hi, I had the same issue. I followed the instructions, set it to 000 and was never able to properly set the combination. Now I have a useless lock.
1191516
I just got mine today and havent used it yet but tested the lock for you. Works fine right out of the box - perhaps a bit stiff and needs to loosen up but it did lock the head.