I purchased a new SCS 26uc4 from Verizon several years ago. It stopped working when I got a solid red light for both system and GPS. Any ideas?
1843535
I had the same problem with mine and Verizon could not determine what the cause was. They replaced it for no charge but mine was less than 6 months old. I have one I will part with as I do not use it any longer.
1843536
Gps won't work if system is not working. So either you have lost your internet service, or router..... Or you.lost your conection to verizon. My advice would be to call verizon wireless customer service.
309801
Hello, I am glad to tell you that you just need to connect the GPS and GSM antenna to the right connector, and find an appropriate place and fix the antennas to make sure it receive signals well. When the green LED indicator on, GPS signal is normal.
1837221
Thanks. The web updater didn't seem to work. Because my parents have the same GPS, I tried it in their receiver and it worked. I realized that the receiver itself was defective. I'm in the process of returning it - I will probably give another one a shot, overall I think it's a nice unit.
459892
Thanks, DS. Garmin's reply to me was that i must be using a non-Garmin charger. I'm using the charger that came in the box! This thing is brand new. I just let them know that and I'll post back with their reply.
1933818
I used a Samsung SGH-A437. It took me 2 days trying to synch the phone with Nuvi and just now it finally paired. I realised both the phone and the unit would be paired faster if they are fully charged or both connected to AC charger! Then I found out "No data available. note: not all phones support this feature." Now I don't know if I should return it!! I bought the GPS for bluetooth usage!!!!
1792305
Klamath,I sympathize with you. I also made a mistake by attempting to update the firmware on my Roadmate 6000T which was in pristine condition and worked ok aside from the map being outdated. The thing crashed after the firmware update and would not start. It has been sent back to a repair center in Smynra, TN for a refurbished replacement, I just hope I don't get a crappy old thing back like you did, that is disgusting, IMO a refurbished unit should be like a new unit and not bashed up as you described, Magellan's after care service is terrible !!!
509214
I bought a TomTom XXL 540TM 5 Inch Widescreen Portable GPS Navigator in 2011 and it did have this feature if I remember correctly. It quit working when I tried to do a map update so I can't double check for you but I remember using this feature.
2230298
I can use my 255W while charging via wall plug, so the issue you describe is not "normal". I'll get a dark screen that states the "maps are loading", the maps load, and the I can use the unit within 30 seconds. Sometimes the unit is delayed launching maps while it looks for a satellite signal. Have you tried charging the unit in an area with a clear southern view?
459888
Wow, this is bad news indeed. There might be a way out of this. Try a hard reset (the directions should be in the quick start manual, as the reset may be different between Nuvi's). If you can't find it, try holding the bottom right corner of the screen when powering in on to see if that works. Of course, if the hard reset fails to solve your problem, exchange your unit.
698763
Probably too late to contact Amazon that has 30 day return policy. My bet is that your battery went flat, and it is known that when the battery is does not have any charge, satellite reception has problems. So, first try to charge your battery. If that does not help, then contact Garmin support.
731922
Tammy, Yes, many people have had the problem with the "white screen of death" so to speak. It will continue to operate the same way without the possibility of repair. I, like M. Michener, called customer service and they said I had two options: return to the retailer for an exchange (most are out of stock) or return to TomTom who would then replace the unit with a new one. I chose the latter, and TomTom customer service gave me instructions on how to return the unit free of charge via FedEx. She also indicated it would take 7-14 business days from the time they received the returned unit before I receive a new one. So I returned the product via FedEx, but before my return even made it to TomTom, I received a brand new unit at my home address. They went ahead and sent me the new one before they even received the returned one. I have it now and it is working beautifully. M. Michener says ,"THERE IS NO WAY TO KNOW WHETHER THE NEW UNIT WILL HAVE THE SAME PROBLEM! TomTom CANNOT trace bad units to serial numbers, so exchanging is nothing more than a crap shoot." That is simply not true. TomTom has pinpointed the problem, and any new machine you receive at this point will not have the white screen error. I believe if the unit has a 46, 47 or 48 anywhere in the serial number, that is one with a problem. But any unit you receive now is way past that. I also want to say that my brother just got a Nuvi 200 and it is not as reliable as the TomTom (accuracy wise) and doesn't have the convenient features that TomTom does like Map Share, etc. Hope that helps.
1449906
That's pretty wild! The vehicle charger that came with the unit had some type of special reciever module in the middle of the cord used to update traffic. So you don't want to use any ol regular charger. Your best bet is to send back the entire package for a proper replacement. You might be able to order one directly from Garmin, but they'll probably charge you for it because it's not a warranty issue.
2284243
8 wasn't able to find anything either. I took the risk and bought the unit. Turns out its a pretty good GPS. Only issue I have is the time on it is not always correct. Wish I could help more.
421856
The first My SmartGPS, I had problem (got turn off when hot). The second SmartGPS, I just bought yesterday. I didn't try yet. Sorry.
694445
It bring up ever course I,ve Been to in the states,just by turning unit on.but the chip in GPS only seems to last about a year. Not very dependable for long. Jim bulger
2066415
Hi Bennie: I have been using Garmin GPS's for quite a few years and have never had such a problem. Call Garmin Customer Service and they will answer your problem. Good Luck
2156088
if answer #1 doesn't work, call bushnell. I was having similar problems with mine, so I gave it away and bought a Garmin---no more problems...