Printer says paper jam after printing 1 page every time, whats up and how do I fix it. Bought 2 toner refills and 1st 1 is giving me problems.
1815881
Plug the old one back in and see if everything works like it's supposed to. That will tell you if it's a problem with the cartridge. Next step would be to try the other, new cartridge you got and see if it causes the paper jam alert. The other resource to utilize is the printer manufacturer. Ask a tech rep.
1815882
I have not had this problem. Check that you have installed it correctly. Check for obvious defects. If all else fails, try the 2nd refill. Good luck...
1815883
I kept getting that message, too, when I first installed, but finally figured out the problem was with the way I was installing and not with the cartridge. Unfortunately, I can no longer remember what I was doing wrong, but before giving up, start from ground zero and carefully go through each step again. You may have inadvertently overlooked something that will seem obvious after you notice it; that was my experience.
1815884
I am having the EXACT same issue - jams after printing the 1st page. Called EPS customer support. They were nice, polite, and are sending me a replacement.
1815885
Tim, EPS offer lifetime warranty with 24/7 customer support. Just contact company directly, they will assist and give you a replacement very quick. Info is on the box. Phone # 800-827-3680
1815886
I don't know what could involve the toner cartridge unless it wasn't fully seated inside the printer. Perhaps you could pull the toner cartridge out, inspect the insertion area for any debris and then re-seat the replacement toner cartridge.
376852
There are youtube videos out there that offer some possible solutions. The only time I had a problem was when the cartridge was not full. Make sure each cartridge is full, clean the contacts with a lint free cloth and alchohol, and carefully re-insert each cartridge. Also, unplug your printer from the wall for 5 minutes or so, while you are checking the fill on each cartridge.. hope this helps.
1042100
I have no trouble with paper jamming on my unit, but I can recommend that you should fill the printer tray up and not only put a few sheets in it at a time.
897597
Had this problem w my last Kodak printer, had to order new print head after trying several things w customer service. Got new part, installed next day something else broke, customer service then said I needed new printer. Only reason I got another Kodak was the price and I already had a bunch of the ink that I couldn't return so I bought another one. This one paper jams daily. I don't think I'll buy another Kodak
1623817
Sounds like you need to have a technician check it out. I have had this printer for a little over 2 years of daily office use and have never had a problem with jams unless I try to stuff too much paper in the bottom tray.
394204
When I first bought the printer it worked much better than the previous one. That's why the original review. Then, shortly thereafter, frequent paper jams, and terrible ghosting. I went through all the troubleshooting and settings of the fuser, etc to no avail. I print labels on 8x11 sheets. At 15cents per page, when I cant use 2 out of 5 labels per page that 6cents down the drain. Multiply by thousands of pages and it's real money. And, yes, I'm aware of the need to change settings to correctly use "label" paper. The basic problem here is that I paid cheap and got cheap.
487373
You can try reset your printer by restarting your computer and your printer. You may also need to reinstall the drivers or install a new updated driver
93781
I had the same question! I use mine for card making all the time. I have had an HP all in one for several years rarely had any problem with jamming...but an original HP ink leaked and ruined the HP printer and now have to get a new printer. I seem to be going in circles with what to buy.
2083772
Rosemary - first take out the toner cartridge and reinsert - sometimes the smallest thing can cause jams. Second, your paper may have a little too much moisture in it - that also causes jams - put in fresh paper (fan it first) and try that. I might mention I had the same problem on another machine (another company) with paper jams - it happened frequently UNTIL I put in a fresh toner cartridge...didn't make sense to me at the time when I switched it out. The machine worked perfectly since then. Upon examinationn, there was the most minute jag on one part of the removed cartridge - I filed it down with an emory board and used it after I emptied the new cartridge. Worked just fine. I do a lot of prinnting so I probably run into more situations than most. I hope this helps....Anne
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
1634343
First make sure there is not a piece of paper jammed. If it looks ok then shut the printer off and unplug it for a minute. Plug it back in and turn it on, should clear it.
2268224
Sorry, I have not had an issue changing toner cartridges, so I'm not sure how to fix it. Did you pull all of the protective plastic tabs off of the cartridges? Try tipping the cartridge back and forth a few times to loosen the toner. One time my printer kept saying the paper was out when it wasn't. I turned off both the printer and the computer and rebooted them. That seemed to fix my problem. Sorry I can't be of more help.
1009228
I got the 1 drum & 1 toner cartridge. The drum made such a horrible noise I was afraid it was going to damage my printer, and the toner only lasted through 1 ream of paper !!
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.
433871
I went thru the same thing. Contacted the seller and they sent me new ones and I had the same problem. I'm not happy with the cartridges OR my printer. Wish I could give you more help.
1387890
Had the same exact thing happen to me. Unplugging it for a day worked twice, but only temporarily. I usually buy several toner cartridges extra so I don't run out. Would love to get ths working again so I can use them. Any luck reinstalling software?
29934
My empathies with your non-functional toner, but not sure why you're having a problem. I also bought mine as a spare and so it sat for a few months before I started using it, but it has worked just fine. Did you shake (roll) it gently and also remember to pull off the orange plastic 'zipper' before installing it? Also with almost any printer, I find when it doesn't work, usually just shutting it off and turning it back on again 'fixes' whatever ails it. Sometimes I have to shut off and restart the computer too, but usually just a printer restart does the trick. So double-check that the unit is installed correctly (by taking it out and putting it back in) and then try the shut-off trick. Hopefully, one of those will put you back in business - good luck!