MSN Direct Does anyone have a problem getting their MSN direct to work? Although I have actvitated it and "reactivated" it a couple times, I cannot seem to get it to work. The menu comes right when the GPS is powered on but then it tells me it will take several minutes to retrieve information, followed by the product code and the directive to activate my service. I am in an area where MSN direct is available. Anyone have this problem and how did you solve it?? Thanks!! MSN Direct Does anyone have a problem getting their MSN direct to work? Although I have actvitated it and "reactivated" it a couple times, I cannot seem to get it to work. The menu... » Read More MSN Direct Does anyone have a problem getting their MSN direct to work? Although I have actvitated it and "reactivated" it a couple times, I cannot seem to get it to work. The menu comes right when the GPS is powered on but then it tells me it will take several minutes to retrieve information, followed by the product code and the directive to activate my service. I am in an area where MSN direct is available. Anyone have this problem and how did you solve it?? Thanks!! « Show Less
1837221
Thanks. The web updater didn't seem to work. Because my parents have the same GPS, I tried it in their receiver and it worked. I realized that the receiver itself was defective. I'm in the process of returning it - I will probably give another one a shot, overall I think it's a nice unit.
1837222
You must activate the unit in your home area first, then call the 800 number for an assistant to walk you thru set up. You will then use the updater via your hm pc. It should work fine after that.
1837223
Found the same problem with 885t. When free subscription ends I won't extend it
1837224
I live in Northern NJ and have had two complete changes of my Garmin C580 and one antenna change and their service sucks!!!!!!! I ride through prime coverage areas and I rarely get coverage. I almost always have no bars and many times it tells me to register the product although I have done this numerous times. To make it worse, MSN Direct customer service is the worst customer service I have ever dealt with in my life. They elevate a problem and never follow-up, then when you call back they have no way of getting in touch with Sr. Tech Dept where they elevated the problem to.I have filed a claim with the AG of Washington (State) and I am considering a class action suit. Does anyone want to join me? I live in Northern NJ and have had two complete changes of my Garmin C580 and one antenna change and their service sucks!!!!!!! I ride through prime coverage areas and I rarely get coverage. I almost always have no bars and many times it tells me to register the product although I have done this numerous times. To make it worse, MSN Direct customer service is the worst customer service I have ever dealt with in my life. They elevate a problem and never follow-up, then when you call back they have no way of getting in touch with Sr. Tech Dept where they elevated the problem to.I... » Read More I live in Northern NJ and have had two complete changes of my Garmin C580 and one antenna change and their service sucks!!!!!!! I ride through prime coverage areas and I rarely get coverage. I almost always have no bars and many times it tells me to register the product although I have done this numerous times. To make it worse, MSN Direct customer service is the worst customer service I have ever dealt with in my life. They elevate a problem and never follow-up, then when you call back they have no way of getting in touch with Sr. Tech Dept where they elevated the problem to.I have filed a claim with the AG of Washington (State) and I am considering a class action suit. Does anyone want to join me? « Show Less
1837225
I also have the 885T and thought that weather radar would be a really nice feature. But the 30 - 40 minute lag makes it useless! It's like reading yesterdays weather report.When you see a storm on the radar, it has already hit and passed you by in real time.
880382
Go to Garmin.com and load the webupdater. It will install the latest software that cures some MSN problems.
1837226
I agree MSN Direct is terrible, after months of complaining to them still no changes. Traffic alerts in covered areas are often not listing accidents, often problems listed are not really there. Weather alerts are often wrong. This is the worst service I've ever seen. I wonder if they are violating FCC regulations by putting out wrong information?
652503
Anyone who has purchased this: Can you please tell me how the software is? Does it glitch? Is it slow or fast? How does the navigation work? Is it completely different then Google Maps?
885452
I have good news about that question. It does retain the messages for a few days in my experience and I have never lost the programming on my sign. The bad news is the time does not hold and the selections are scheduled and executed by the time stamps. If you only have 1 programmed message then its no worries because it is automatically marked as the default msg. Hope this helped and I am compelled to advise that a computer novice could have trouble getting the results they want. The computer software uses DOS scripting and a virtual modem or another way to say it, my mother would never get it working... If that doesn't scare you then it can do many things! (I plan to use it in my car when / if I do not need it in my store!) Enjoy, Greg
1128183
Mike, I agree what Garmin said made no sense, but it is working today. So who knows what really happened. Where did you get those other updates for the traffic receiver?
598595
No, it's probably not defective...1) Voice with Text-To-Speech (TTS): under Settings, go to Language, then click a choice for Voice -- make sure it's someone with English (e.g. American English-Jack) who also has the "(TTS)" tag. This will enable speech with street names.2) Exchange rates: you should update the rates manually. I suspect the exchange rates weren't a big priority for the Garmin folks.For more help with questions, the GPS itself has a Help button (next to Settings) that should answer some basic issues.Hope this is helpful. No, it's probably not defective...1) Voice with Text-To-Speech (TTS): under Settings, go to Language, then click a choice for Voice -- make sure it's someone with English (e.g. American English-Jack) who also has the "(TTS)" tag. This will enable speech with street names.2) Exchange rates: you should update the rates manually. I suspect the exchange rates weren't a big priority for the Garmin folks.For more help with questions, the GPS itself has a Help button (next to Settings) that should answer some basic issues.Hope this is helpful.
1508252
FYI, I believe MSN direct is going away 2012 ? :https://www.msndirect.com/MSNDirectServiceAnnouncement.aspxI just bought a 855 and I may plan to add the Lifetime FM traffic receiver feature later. I sort of like the FM traffic receiver that came with my Garmin 760, but not critical to have.
1508251
The concern with 885 is that MSN is going away 2012, so the MSN traffic feature etc. won't work after that if I am reading their web site correctly.https://www.msndirect.com/MSNDirectServiceAnnouncement.aspx
242191
I have not done it yet, but from what I have read - I have to register the Garmin online and then I will get access to the updates. I will try to do this over the weekend and repost my results, if that helps.
1002435
Thanks Darth. I detected the problem while trying to use GPS. GPS was not able to find my position and prompted me to go online thru Options. That is when I realized that 5800 is not able to connect to ATT Internet. I think I confused ATT Internet with MediaNet.
21534
Mine already had the 2010 maps preinstalled so I didn't try to update. A little off topic, but one thing that bothers me however is that the 765t I got is a bit inaccurate for my home address. My nuvi 260W is right on target for my home address while the 765t shows that I am about 800 ft away from my house. I tried it out on non-residential targets and the 260W was always right on target while the 765t was off about 50 to 200 ft. Not quite sure what the issue is but the 260W appears to have a more sensitve/accurate chip set.
1118785
I have the same issues too....I think I am just going to return it...have gone round and round with customer service "online chat" and that was totally pointless....really a shame...but not worth the time spent to get it to work, finally got past the update software phase and now it can't connect to anything yet per the stats I have an "excellent" signal.
1909901
How about the 885 without MSN Direct, and adding the GTM 20, which gives Navtec fm traffic? That's what I'm considering doing. Might want to call Garmin to see if this option will give you what you want. If you do, would you report back? Yes. 855 is the one i mean. Sorry for the confusion.
1172099
Mine's doing the same thing as William's but it did it before I upgraded the firmware and the upgrade won't fix it. I've sent two problem requests off to Magellan and all I get is a computer response telling me to reset the unit and do the screen test. I've done that several times and one of those times I got about an hour's worth of proper operation. It's a defective unit but I don't think Magellan cares!
2252905
Thank you. Sounds good. Now I want to find it in combo with the NuMaps Lifetime. Nuvi combo have the NuMaps Lifetime for $50 extra, but I can't find this with a combo yet.----------------Garmin said the one with lifetime update for maps (3790LMT) would be out in September, keep checking their website. Said the cost was $499.99. I hate to spend that money, but am getting the voice activated one for safety reasons. Said it was shipped to Best Buy, but I can find it only in Canada...
2130137
DONT LOAD THE UPDATE FOR GOD'S SAKE!! It will permanently disable your unit. My letter to Garmin: I just loaded the map update and it killed my unit- no response to power. Apparently, your update has killed over 20 units, and probably many times that many. See: http://www.fixya.com/support/t288636-unit_will_not_power_up_after_map We are commencing a class action lawsuit since you continue to sell a defective upgrade that destroys a product I paid $400 for, and refuse to withdraw the defective upgrade from your web site. This lawsuit will, of course, be coupled with a publicity campaign in industry publications (automotive, outdoor, home electonics) to inform the industry that Magellan pushes defective products. I will be going out to purchase a replacement Garmin unit, since I have to have a GPS this week. We, the affected customers, will be doing everything in our power to remove Magellan from the marketplace, or at least to make them a minor player.
600734
No matter which unit offers the MSN.contact traffic option (which is what these higher end priced units offer). You will not be assured that you can use it in your area if it is not a MSN.contact coverage area. I just found this out with a Garmin 680. I live north of San Francisco in the Sonoma-Napa valley. Very populated area. Lots of tourist, travelers though here---but, MSN.contact is not available in this area, and will not be in the forseable future either. Check with Garmin or MSN.contact directly. Don't trust that you will have it just because the brochure or statistics for Garmin units tell you it comes with the unit. I have returned my Garmin Nuvi 680 due to this, and other reasons as well. No matter which unit offers the MSN.contact traffic option (which is what these higher end priced units offer). You will not be assured that you can use it in your area if it is not a MSN.contact coverage area. I just found this out with a Garmin 680. I live north of San Francisco in the Sonoma-Napa valley. Very populated area. Lots of tourist, travelers though here---but, MSN.contact is not available in this area, and will not be in the forseable future either. Check with Garmin or MSN.contact directly. Don't trust that you will have it just because the brochure or statistics for Garmin... » Read More No matter which unit offers the MSN.contact traffic option (which is what these higher end priced units offer). You will not be assured that you can use it in your area if it is not a MSN.contact coverage area. I just found this out with a Garmin 680. I live north of San Francisco in the Sonoma-Napa valley. Very populated area. Lots of tourist, travelers though here---but, MSN.contact is not available in this area, and will not be in the forseable future either. Check with Garmin or MSN.contact directly. Don't trust that you will have it just because the brochure or statistics for Garmin units tell you it comes with the unit. I have returned my Garmin Nuvi 680 due to this, and other reasons as well. « Show Less
2268611
Another provider? Doubtful. Technology keeps evolving. Garmin will soon be releasing models (I "think" one of their newer models already have this) that access the internet (with similar features as those on MSN, which is why Microsoft isn't going to support this after January of 2012).Check with either gpsreview.net or gpspassion.com for some info on this.