The hat came rolled up and misshapen. I have stretched it out but it still is not as "round" as it should be. Any hints how to straight it out?
1839071
I happen to live in Hawaii, so don't know if it is the heat and humidity that helps to go back to default shape. I have a smaller brim hat that I have used for travel for several years. I have this hat hanging up right now unrolled just in the circle with velcro and it seems to have gone into the correct shape by itself. Maybe a light spray of water to soften and then shape? Sorry no real answer.
2276307
The head band was to small for my head. My hat size is 7 and 5/8ths. I brought it to the attendion of the vendor, and they send me a new one. Problem is it is the same size. It can only be adjusted smaller. Problem is it is too small to begin with.
135116
Hi, I just had this same problem. Firmly but gently tug and pull and wiggle side to side slightly. It will finally pop into place. In my opinion, they could have improved this product a lot by giving 3 separate sized nose pieces like the Speedo Vanquisher comes with, or at least provide a spare!
1136991
I got mine on ebay and also got a smaller ball. I'm hoping the answers are correct and it will stretch out. I know the ball I already had seems a lot thinner than this one. So maybe that's why.
472780
Mine was rolled up with a heavy duty plastic strap keeping it in that shape. Be very careful when you cut the strap because it will fly open and flatten out in one second time! Do not have any body parts in the way and do it in an open area away from furniture. Cut the strap on the top and practice moving your hand up and away as it will make a loud pop when it flys open. Read the caution warning label before you cut the strap.
1123921
I put both hand in each loop and twisted it in opposite directions. After you finally get it around your shoulders it's really uncomfortable. It's all wadded up under your arm pits and the only way to smooth it out is to have someone else help! I was worn out by the time I finally got it on. To tell you the truth, it's now in my hall closet. Good luck!
1408743
Try turning it upside down. I thought both ends looked the same and had the same problem. Finally out of frustration I turned it upside down and it fit great.
1728365
You have to bend it into a figure 8, which then folds into a smaller circle.Bit confusing until you get it once. Keep trying!
882313
Heat it gently with a hairdryer, and it will loosen up. I did this myself, and had found out about this from their website
2149841
Yeah, we had that same issue. We tried several different approaches and currently have it 'curled' in the opposite direction and have a large rubber band holding it. Hopefully this will finally make the large lid useful.
2169287
It comes rolled up. Just unroll it and place heavy objects (like stacks of books) in the corners. Let it sit for a day and put in place. With a little use it completely flattens out.
668807
I haven't had problems with the brim of my hats.I found it's best to wash them either by them selves or with just a few other clothes. Not a full load. I then remove the top portion of the plastic cage & let them air dry using the bottom half to retain their shape.
1268668
Mine came folded up in squares, and despite attempting to stretch it over my frame, the wrinkles are still very visible... and that was after leaving it flattened out for a couple of weeks. Unless gravity straightens things out or I can steam iron it straight, I basically just wasted $70. It's unrealistic to think I could take out the 4000 staples I've put in and restretch it.
2149840
Try putting it upside down on a simmering pot of water. I had to do it several times and there was still a little curl which my husband then curled backward, it now works like it's supposed to.
1832823
I couldn't figure it out either but I knew there must be a way so this last time I used it I layed all the layers flat and picked it up on the ends and gave it a hard twist in opposite directions and it flipped right together back in the circle. I was excited as it fit back into the mesh bag just like when it came.
1733736
It took me a little while to figure out too. Just PULL, don't twist. I had to use something to pry it out the first time because it was set in pretty tight.
32663
Try unscrewing the adjustment entirely...the should be a rubber seal inside in addition to a little plastic ring. See if either of those are mangled and messing with the adjustment.