My screen will turn on but it won't register any info.. does anyone know how to fix this?
1850983
check the batteries...if that don't work...call this number 1-800-519-8061 gazelle home, they built and designed this machine and should know what the problem is...
1850984
Check to make sure batteries are installed in the direction they are suppose to be. Sometimes if batteries are not in correct position, it can cause electronic displays to not function properly
1821473
Have you tried pressing Reset? The screen shuts off, but it continues to count your steps. Pressing Reset turns the screen back on.
1345245
Buy a new one. It cost about the same for a new screen. Hopefully you bought the warrenty
1144793
It may have been defective. My touchscreen worked, but had a greenish tint to it. I pulled it off and am using a screen guard. You should contact the vendor and request an exchange. Good Luck.
145439
I am having this problem too. I tried the power reset and tried playing with the screen to reestablish the connection, but neither worked. Are there any other suggestions out there?
1134738
mine worked right out of the box. there is a small hole on top of screen bar you might need to rest it.
1330866
Unless your hitting a button your not doing anything wrong.the whole system Turning completely off? Or just the screen. If it's the screen go to your settings and fix sleep timer. If the whole system is shutting down send it back. You've figured out that it's junk. I bought my daughter this for her birthday and 2 weeks later it started having problems. Screen going out. Running slow etc. Mine was refurbished though. So I thought that was the problem but apparently not. Because many are complaining about the same problem you are having and I had. Good luck to you.
1425891
the screen activates just getting close to it with hands. I always made a little pressure when touching the incons on the screen; I'm not sure if they work just touching w/o pressure. I check tomorrow and will let u know.
699166
Check the connection. It might not be seated all the way. If thats not the issue it may be a defective screen.
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
1390271
I wouldn't count on it. Look for a t17 screen? You could always just but it, try it out, and if it doesn't work go ahead and return or exchange it.
2107322
Sounds like a battery problem (either incorrectly installed or DEAD) or a screen failure.Anytime you hit the On/Off button on the top OR the review button (has a right arrow in a box on the button) to the left of the Menu button on the back, the screen comes on.
49569
My screen didn't plug it either check for an aux in port like a plug in for headphones buy a small cable adapter on Amazon to be able to use the cable now if it doesn't have it you may boot want to get it but I am not sure.
85721
What do you mean "it doesn't turn on"? You have to press the quick start or start/enter button to get the display to turn on, but nothing on the machine will actually move under it's own power.
1320496
That's what mine was.I replaced my screen and it works great.Its wicked easy , you can do it yourself just look up a video on youtube.
1927308
If its just a matter of the screen not working any longer, maybe you can connect it to an external monitor or your TV so you can see whatever you have on it and possibly transfer the info (Apps) to another computer, CD/DVD or copy the info and send it to your email address where you can retrieve it on another computer through your email as an attachment.
1779709
Mine never worked at all. My advice would be to do like I did: request a refund, then throw this battery in the garbage and spend a few bucks on an Anker or other decent brand. :-) Seriously, you may want to remove the battery while the computer is plugged in and see if it changes anything on the status display. If it changes, you know the battery is bad, if not, I would suspect a problem with the computer.