I recently purchased the hybrid and when I put it in the pool, it cleans for a few minutes and then just stops and doesn't move? Suggestions?
1811648
Give it time, it works great in a round pool, it will stop for a few seconds then it will continue it cycle, its like an old man its slow but gets the job done, this thing really works however just give it time to do its thing.
1811649
hmmm, interesting, I have mine set to the larger pool size and it runs for almost 3 hrs, I never had that problem Bobbi, is there FAQ's for troubleshooting?.........call customer service, good luck!
1811650
Hi this is Steve at Aqua Products. We suggest that you a) unplug the unit and then re-plug it in. If that does not work please call our 1-800 line at 1-800-845-4856
1811651
I've never experienced this issue. Unplug the unit from the power unit and the power unit. I'd suggest changing the switch on the power unit from large pool to small pool and try the unit then. Then I'd plug everything in and try it again. How is your axle set? You might also change this position. Good luck.
1811652
I have used mine for 2 years and have never experienced that problem. Have you checked to make sure the cloth filter doesn't need cleaning? I love mine, I never have to vac my pool. It was well worth the money. I would recommend this rover to anyone. I'm a widow, so it's just me to keep my pool clean. I have 4 grandkids that help mess it up...lol lol
1811653
Mine has never done that. Sounds like you have a defective unit. I would contact the manufacturer if I was you. Normally they run for about a 1 hour cleaning cycle and shut off. I have a larger pool (18'x36' oval) and I usually have to run it through two cycles to completely clean the pool.
44446
My pool float has been outstanding with battery life, however the inside unit needs changed pretty often. I would change the inside unit batteries and then move the two units close together until they sync. This may help.
358711
Just make sure the vacuum part at the bottom is clean. I had the same issue but turned out the brushes at the bottom had stuff rapped around it blocking the water to come out.
689484
Have you tried washing the sensor? Just use water, nothing else. My sensor got dirty and I had this problem. Cleaning off the sensor did the trick. And don't forget these are warranted for five years. When my motor died, they sent me a new motor with instructions how to change it out. Piece of cake.
1304470
I had the same problem with the Kreepy. It will happen with this model too as they are virtually identical in function. In my case I solved the problem by filling a bucket with water (for ballast) and setting it near the edge on the top step to keep the floating hose away. When the pool is used or company is over I take the bucket out. This cleaner does a great job at a third of the cost.
2229400
I had that problem time to time after the first few years. An easy solution is, while it's on and seems to be stuck, pick it up straight out of the water and shake it side to side and front to back for about 15 seconds and place it back in the water. Hope this helps!
1270395
Hi Ms. June - there should be a drive motor to turn the tracks and a pump motor to move the water. If the unit is not moving, then you may have an issue with the drive motor. I suggest that you take it to a shop and have it tested to determine if it is the drive motor.
268956
I had that happen with mine, also. I tracked it down to the plastic shaft that the float rides on was not seated into the place for it on the bottom of the part with the fan. Also, if it doesn't run very often, try turning the humidity setting up and see what happens. They have some trouble-shooting tips in the manual.
615907
Check your weight placements. Your hose is either too light and floating up and flipping over or too heavy and sinking and rolling over. My pool is 6 feet at the deepest part and I fixed this issue by actually removing the weight in the front. I still have one in the middle. To keep the unit lower and off the wall I re added the weight to the very end of the hose where the hose plugs in to the cleaner. This solved my issue of flipping over. I think if your pool is not very deep you do not need so much weight on your hose. 1. Hose too light. If the hose rises toward the surface at an angle greater than 45 , move the weights closer to Kreepy Krauly, or move the first two weights closer to each other. 2. Hose too heavy. If the hose sags downward at an angle less than 45, move the weights away from Kreepy Krauly, or separate the first two weights farther from each other.
1674439
Ours does the same thing. It appears to be stuck but there's nothing to be stuck on. It seems to be doing the job of keeping the pool bottom fairly clean however.
1737114
Hi Fab, I am about to write to this merchant for a similar reason. How long have you had your Generic Zodiac Barracuda Automatic Pool Cleaner-may I ask? I purchased mine in January 2015. Waiting to hear back from them regaarding my issue. Otherwise, it has worked well since purchased and placed inside the pool late January 2015. It's a strange place to wear out really. Perhaps it was a B stock item for the same reason...? I don't know yet but will find out shortly I hope! For parts, I would definitely contact only the seller. THis is likely a copy-generic brand and the seller should have the information. I bought mine from Autoparts AC on Amazon.com. Best of luck, JB Hi Fab, I am about to write to this merchant for a similar reason. How long have you had your Generic Zodiac Barracuda Automatic Pool Cleaner-may I ask? I purchased mine in January 2015. Waiting to hear back from them regaarding my issue. Otherwise, it has worked well since purchased and placed inside the pool late January 2015. It's a strange place to wear out really. Perhaps it was a B stock item for the same reason...? I don't know yet but will find out shortly I hope! For parts, I would definitely contact only the seller. THis is likely a copy-generic brand and the seller should have... » Read More Hi Fab, I am about to write to this merchant for a similar reason. How long have you had your Generic Zodiac Barracuda Automatic Pool Cleaner-may I ask? I purchased mine in January 2015. Waiting to hear back from them regaarding my issue. Otherwise, it has worked well since purchased and placed inside the pool late January 2015. It's a strange place to wear out really. Perhaps it was a B stock item for the same reason...? I don't know yet but will find out shortly I hope! For parts, I would definitely contact only the seller. THis is likely a copy-generic brand and the seller should have the information. I bought mine from Autoparts AC on Amazon.com. Best of luck, JB « Show Less
1984032
Howdy, A slow running navigator is likely due to the following: 1. Low pressure / suction in the line. Try backwashing the system for about 4 minutes and see if there is a difference. 2. Dirt in the gears or an object in the navigator itself. Take the unit to the pool store and have them take a look at it. 3. A hole or crack in the hoses that connect to the navigator. Replace the defective hoses. 4. Leaves and debris in the baskets at the pump and skimmer hole. 5. An object stuck in the PVC pipes that run between the pool and the pump (usually underground) but this is unlikely the cause. I think 1-4 are things you can look at yourself. If none of these help...it might be time to call the local pool store to see if they have pool guys who can come and check it out. Good Luck!
1080262
No....we have been having lots of problems with ours....runs about 30 minutes then we have to backwash the pump to make it go again....not a good buy...we even spent the money to upgrade our pump, thinking it might be the problem...but it didn't change a thing...might want to think about another pool cleaner...I am not happy with this one at all.
1722258
Don't run it out of the water. Put it in the water, let it settle on the bottom, plug the cord into the base, turn the power on the base, and select large or small pool. It should take off within a few seconds.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.
801657
Mine moves at a very fast pace and it is the best cleaner I have owned. It climbs up the walls and stairs and cleans very well. Maybe you have a leak in a hose piece or your pool motor is to small.
187688
A couple of things come to mind. Is the panel dirty and need to be wiped? The pump may be working but the intake could be clogged and needs to be cleaned out? Is the pump submersed fully? I found my pump not working (but I can't see mine) because it was above the water line, adding water solved it.