Is it supposed to be factory sealed? I received a 1 lb jar with no seal and only about 90% of product present.
1815860
there is a seal, but it gets unstuck sometimes during the delivery probably because of all the shaking....the seal is probably stuck to the bottom of the cap...should be fine
578615
Mine came in as two 15 oz jars. They wrapped it with bubble wrap and nothing was damaged.
576735
I have a definite answer now. I just received a 4 oz jar in the mail today and it does have a plastic/cardboard type pull tab/lid that is NOT sealed. It just pops off when you pull it. So the answer is NO, it is not factory plastic wrapped/sealed.
2149092
Mine was in original packaging and sealed with factory seal - no issues. Just reordered my second bottle.
201294
It sure is -- the one I got was anyway... I guess it just depends on the merchant selling it - but YES - anyone that says "NEW" condition should be in a sealed box. If you order and it isn't, send it back.
1502439
No the tin itself was not sealed just closed. The detergent is inside of a plastic bag inside and the scoop is in it - it may just be so far down in the power you don't see it, it's probably there. If the tin is full and you aren't missing product I don't think I'd return it just because the little plastic scoop may not be there - you can use a scoop of anykind to dip it out with. The scoop that comes with is the right size which is much smaller than the scoop that comes in regular powered detergent. If indeed it is not there, I'd just email Amazon and they will have the vendor mail you a scoop. I've found that vendors on Amazon are very eager to please to keep customer reviews high. Personally, I love the stuff and I'd keep it but that's just me.
1502437
My tins have always been 'sealed' with a big swath of heavy duty clear packing tape; the detergent is packed inside a plastic baggie and tied with a twisty; the scoop is 'buried' in the detergent. I would find it very odd to receive a tin that wasn't taped closed.
501344
No, mine came fine and new (sealed). You should send it back for exchange or refund. don't wait! I like this oil, the taste is not as strong as say extra virgin coconut oil.
2196543
Mine was sealed. If you continue to have to the same issue, chewy.com sells it and pet supplies and has very fast shipping. Everything i buy from chewy is sealed properly and their customer service is nice. I bought the zymox on Amazon, this time around, and it came in fine but the shipping took forever.
1502438
I can't remember if my can was sealed, but I want to say that it was. Did the scoop settle down to the middle of the detergent? I know it's a hassle but I would see if they could exchange it if there is no scoop included.
1483453
It does not bear a seal. It does state it is solvent free, 100% purity and made by halal. Hmmm perhaps they should either become organic certified or change their advertisement.
1134351
From what I remember, there was a thin seal of plastic on top of the jar, like a peal back thing. It's been awhile since I've purchased this product so I can't say with certainty. I'm 80% sure that it was sealed with something and the color was a creamy white. Hope this helps!
395239
Mine arrived without a seal as well. I used to buy it at Whole Foods, and they also don't have a seal there. I hope that helps :)
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
1574460
My purchase was not sealed either. I don't believe it was tampered with in any way. I felt comfortable using the product. Hope my face doesn't fall off. I'm truly enjoying this product!
1487255
Mine came the same way (unsealed), but everything appears to be factory fresh.
724717
No, mine came fine and new (sealed). You should send it back for exchange or refund. don't wait!I like this oil, the taste is not as strong as say extra virgin coconut oil.