Are the bulbs under warranty for 5 yrs on the gen 4? Or is the whole unit warrantied for 5yrs?
1833426
Hi Randy - I unfortunately returned this heater soon after buying it. It had an issue with temperature control - it would heat up really nice and then switch to cold air. I could not get it off of cold air no matter what I tried. I never received feedback as to why, I was just refunded (I asked for replacement). I'll be buying a different heater shortly.
1833427
Sorry, I returned my Edenpure. Unsure of warranty. My unit was defective out of the box, I purchased a Dr. Heater instead at half the price and I like it more.
1833428
5 year warranty from defects in workmanship and materials under normal use. As long as the unit has not been tampered with, abused or altered in anyway. It says nothing about the bulbs in particular. I have owned 1 for 2 years and very pleased with it. Purchased another for my son and his wife and he to was very pleased.
1833429
Sorry, I haven't thouroughly read the warranty as of yet, I had to give my eyes a rest. The owners manual and warranty info are written so small that one has to use any type of enlarger just to be able to read. Several things about the edenpure have sent up a red flag to me.
778155
The Summit comes with a 3-yr. limited manufactures warranty. The warranty does not cover filters and bulbs. Contact your dealer for warranty issues.
165919
the T5 Evvirogro model by Hydrofarm is not the units to go for because of there poor manufacturing and design.The bulbs will not fire up in some units. poor packaging may also result in broken bulbs, another problem. For a better fixture, go to the Hydrofarm Designer Series, or another Manufacturer. Do not buy any T5 Envirogro units.
2110318
Not sure about warranties. Don't know how 3rd parties will cover warranties even though they mention it; they are cheap bulbs after all! Want warranties, I suggest buy it from a reputable store for 3 times the price :(
2086400
Warranty was ok. But their product is bd. I had three bulbs go out within 60 days of each other. Buy the mfg bulb. Its worth the price difference.
899502
hi frank, i would think 1 year from date of purchase would be the norm. however the seller should maybe answer this to be on the safe side. and to add. IMO, service life of a bulb is subjective to it's Handling, (shipping)(end-user install). then on to operating conditions. assuming your ballast/and it's capacitor's are working correct. capacitor's in the ballast do age and or might not be to spec, also know they are a High Voltage device. MH bulb start voltage is around 480v - HPS 530volts(1000watt), the capacitor's make that happen. how much heat the bulb has to deal with is an aging, bulb position, enclosed hoods should be vented know it takes more power (voltage) longer starts, less lumens, to fire the bulb as it ages. Don't run a bulb till it wont fire, thats hard on the ballast, once again less light these were used : vertical position /w parabolic hood, room temps never got above 84 degrees. the last one just went down a couple days ago as of this writing. thinking i had at least 3 of them (bulbs). so a year a so... cheers
316568
I just bought them a few weeks ago. I understand they have a 5 year warranty. Sounds like the LED burned out, I would request for a replacement.
398214
There is a one year warranty. Please keep your purchase information for proof of purchase should you have any issue with the bulb.
101100
The 30,000 hours is actually projected to be 18.26 years based on average use of 3 hours/day. I am guessing the company is relatively new and has not been around for 30 plus years like Phillips or GE to offer a lifetime or 20 year warranty so they are being conservative/realistic with what they can honor. Again, just pure conjecture. I have had the bulbs for 6 months and they still work fine.
563995
From what I have read the bulb life is 5,000 hours. The cost for new bulbs are about $200
1344867
Mine lasted 27 months, not sure if that is normal life of that bulb or not. Wife says OEM bulb lasted 5 years.
1873560
Hi, I am not familiar with gen 5. I suggest you contact the company that makes this gem.
1303909
Hydroponics stores, nurseries, and places like home depot, do it center, etc....make sure you get the RIGHT ONES.....the T5 HIGH OUTPUT because they make weaker bulbs that will fit it....and make sure it's in the same "K" bandwidth as your old bulbs.
1314458
Hi Jane, This is a brand new machine and I hope I don't need to replace them for along time. They are flouresent so should last for years. Based on the last one my wife had the bulbs out lasted the sliding mechanism to adjust the lighting. She has owned several of these over theyears and never had to replace the bulbs.Hope that answers the concerns. Please give me a helpful vote if it did.
743765
I think its like 30 days. The bulbs are crap. I ended up ordering one from Mitsubishi. They give a 90 day warranty.
1297277
These are units and the bulbs are built in so can't be changed. Not sure of the warranty.
208204
id be careful with the bulbs. their cheap Mine lasted maybe a month. id suggest getting a pair of Sylvania silverstars