Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? ... » Read More Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? « Show Less
401206
You can get a charger for $9.99 through Creative labs...lol. That's pretty inexpensive.
401207
No need to get a separate adaptor. Many basic USB chargers for cell phones also fit this device. I use my Motorola Razr phone charger to charge this mp3 player. Works just fine.
401208
Buy a regular wall charger. Your zen will not charge as fast when hooked up to your PC. When you use a regular wall charger, you will hae it charged FULL in about 4-5 hours.
263179
I found that mine won't charge at all when connected to my computer at work. It DOES charge on both of my home computers, and I did install the Creative software on those computers. I e-mailed Creative's support to inquire if the software was required on a computer for it to charge the player, but I've heard nothing back from them. Since then, I've bought a second battery (non-OEM Lenmar battery) until I can find a reliable and inexpensive A/C charger (this also means non-OEM since Creative's prices are nuts).
401209
Thas one problem with this mp3 player.It doesnt come with an a/c chjarger. When you charge via the usb cable it takes much longer since very little current is passed through it. Try buying an a/c charger separately. You might find cheap ones at bizrate.com
348319
Put the battery in the charger. Usually get some type of indicator light that it connected and charging. It seems like the batteries take 5 hours to fully charge.
1171267
I got a similar unit recently and when I plugged it in, it too showed 100% charged. However, I unplugged the charger and checked the battery voltage which instantly dropped to under 6V. So that told me that the battery wasn't accepting a charge and the "100%" reading was coming from the charger just while plugged in. So I left it plugged in and after an hour it did start accepting a charge and the reading dropped to 60% or such. So it does take at least 12 hours, after that if it starts displaying 100% it probably is charged.
1619958
I have had this computer for approximately 14 months and my battery holds charge now for only about an hour to 90 minutes. I am having difficulty finding another one, can someone please tell me what replacement battery would work? thanks!
1637765
Are you getting the message at the control panel that the battery is charging? I think my new battery took 2 or 3 days to fully charge. Give it another two days on your battery.
1390090
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things.MY advice, purchase BOTH at the same time and be done with it.JOHN
1608414
It might be defective and has to be exchanged. I purchased the same battery more than 6 months ago and I had no problems with it so far. I traveled a lot with my netbook and it would provide me at least 4-5 h of work from one charge every time.
1015869
i think the first time to charge was 2 hours, but we don't use it everyday, only every 4 weeks( i got it for my son who is in the Army)so it seems to last a long time. love the convenience of charging in the computer!
1439041
Yes, I think you might have a problem. I have purchased 2, and both actually charged up with in an hour. Make sure the device you had it plugged into, to charge, didn't go to sleep, and stop charging.
432017
Re read the manual . There are times you have to put the manual switch on for a few days to charge it to FULL capacity ....especially id you have the second battery attached to it. It always runs down slowly over a coule of months and will not charge if it is not down to @ 75% -80%. Then the manual setting will charge it to full. It may have come to you almost fully charged. Hope that helps. One more thing ..write or call My E they are very helpful w/ any issues.
2186341
Maybe 20 hours for the initial charging. Try charging and discharging several cycles. Mine only takes 3-4 hours to take it from 25% to full charge. I'm using a Toshiba Satellite Laptop. Good Luck.
702527
I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry... » Read More I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. « Show Less
303049
Be sure to follow the instructions in the manual re: first charge of the battery-- realize that your laptop will be off-use for 24 hrs. I have found that how long a charge lasts depends on what I an doing online; e.g., if I have been viewing a lot of video, charge goes faster. I mostly monitor by mousing over the power icon. Be sure to go down to 11% (ck manual) at least once/week for about 4x, as directed in manual, to extend battery's lifespan. Hope this helps. BTW: Anker's cust service is great too.
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
1328508
I have not had any trouble except changing the battery. As soon as I put the usb port in my computer.I was ready to go.I hope you find the out the issue soon.
1346254
Since you didn't formulate a properly grammatical sentence, which prevents me from answering your question simply: ill answer the two ways it may be meant. 1) If you mean, how long did it take to charge the battery the first time: none. It was already charged. 2) If you mean, how long should i charge the battery, then up until its 100%, then drain it fully.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less