Many parts are missing. how do I get replacement parts? Also, be aware that you cannot return this item to amazon.
1819324
I have no idea. I got mine at Sears.com They wouldent take it back. They said Wayfair is where it came from and Wayfair dident want the POS I had to pay for shipping and sent it to wayfair. Later I got a refunded for the price I payed on line for it but not shipping. I will never buy Littlerider or Wayfair again
1470076
I actually started the return process via Amazon and a representative of the manufacture contacted me and eventually sent me a free replacement part. Beyond contacting the manufacture I'm not sure where you would get replacement parts.
804163
We had to return ours because it did not have all of the parts. We did not reorder.
476960
Obviously Sylvia you must request the parts from AMAZON or the sub dealer who shipped the items. Usually AMAZON sends a request for a rating where you can let the seller know you have problems.
1284239
Yes, ours came with broken parts, and the company said the pieces are already in the mail and should be here tomorrow. Several pieces were broken, but the shipping box was in tact. So just contact the seller. Update...the new parts just arrived, and they sent some extras too.
1345923
Hi Tracy,You can just contact your seller from your Amazon purchase history to get the missing part, and of course, you can contact us through Amazon to solve this issue if you prefer. Anyway, we promise to help each customer because customer means the World to us.Hope this information is helpful!
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
526901
It can be hard to tell. Amazon will replace anything that doesn't arrive as excepted. Just give them a call.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
581942
I don't know that either. the seller some how can find the parts but doesn't give any info out as to where. do you still have your box? maybe the info is on that.
1702172
Very hard because all the pieces were not included. I ended up having to ship it back at my cost, and they refund me until I called them. The guy asked me if I had my order # and shipping # and finally refunded me a month later. Sorry, I wasn't much help.
760916
Contact Amazon. They stand behind their products and shipments. Customer first!
1869617
I have located the missing item. How should and where should I ship to you. Sorry, My mistake as I have no use for this.
760917
They do not charge shipping to return when an item is defective (or missing a part). I would just return and request a new order all at the same time. If you google Amazon customer service for a phone number, you can call their 800 number directly and get a "live" person to resolve your issue. Good Luck!
1287711
Please go to your Amazon account, click on Your Account, then click return or replace items. Answer the questions and Amazon will provide a shipping return label. OR...call Amazon custom service. Because this item was shipped from Amazon, all returns are handled by Amazon. Thx! -Mary
1710233
You would have to call customer service. My items are fulfilled by Amazon and they are the ones to ship your item.
179908
I would email or call amazon customer service and tell them what happened. Usually they will just let you return (free shipping) and send you a new one.