Spreading The Gospel of Firefox
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Three days after the preview release of Firefox 1.0 and more than 720,000 downloads later, the Mozilla Foundation is moving to a new phase in its online campaign to build more market share.
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The Mozilla Foundation has released version 1.0 of its Firefox browser, an open-source product that has generated lofty expectations that it will offer real competition to Microsoft&#39;s ubiquitous Internet Explorer.
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The free Firefox Web browser, which has chipped away at the market dominance of Microsoft&#39;s Internet Explorer, has been readied for a full release including new features designed to make it more stable, backers of the program say.
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Mozillaâs latest launch, the standalone Thunderbird 0.9 email client, has captured the attention of the mainstream media who are happily trumpeting its arrival and linking it to the hugely popular Firefox browser, which is giving Microsoftâs Internet
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A few weeks ago I suggested you try a new Internet browser, Firefox. And many of you did. You liked it, for the most part. One thing I forgot to mention was Apple Macintosh users need to be running OS X to
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On Tuesday, the Mozilla Foundation released its first preview release of Firefox 1.0, the organization&#39;s standalone Web browser based on the Mozilla source code.
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The day has finally arrived for the Mozilla Foundation and its sleep-deprived developers; Firefox 1.0 is out the door, ready to make its official debut. Billed as a faster, more secure alternative to Microsoft's Internet Explorer, Firefox has already garnered rave reviews and ignited the browser war flames once again.
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Mozilla&#39;s Firefox is gaining ground, and fast. In the beginning of this year, Microsoft Internet Explorer was almost fully controlling the market on its own.
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Mozilla Firefox is a safe, free, fast, simple and compatible Web browser that may be the answer to letting go of Internet Explorer once and for all.
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If you can't get Firefox to use the new version of the Flash player, you've come to the right place. I just got finished fighting with Flash and Firefox. It was a long fight, but I won.
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Unless you&#39;ve been ignoring the Internet, you&#39;re probably aware of Firefox 1.0. This open-source Web browser has garnered a significant following, though not one that severely impacts the reigning king, Microsoft&#39;s Explorer.
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The Mozilla Foundation has unveiled at least part of what lies ahead for its popular browser, Firefox, as it moves into its second iteration.
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Mozilla's latest pre-release version of its browser remains buggy, but performance enhancements give us reason to get excited. In Monkey Bites.
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After a year in development, today is the day the Mozilla Foundation released their long awaited browser named Firefox officially launching version 1.0.
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Mozilla has been quietly offering live Web support for the Firefox Web browser since the beginning of the year. It is one of the open-source group's experiments in improving the user experience and woo more of them from Microsoft Corp.'s still-dominant Internet Explorer.True to its open-source heritage, Firefox Live Chat is a valiant, all-volunteer effort. But the service remains in beta, buggy, http://blog.mozilla.com/sumo/2008/02/11/minutes-of-weekly-meeting-211/ and only available to users several hours a day during U.S. working hours."The hours of operation are currently very conservative," acknowledged David Tenser, who runs Mozilla's support programs, in an e-mail.Rivaling Linux itself as most popular open-source project, Firefox has never had trouble attracting volunteers. More than 1,000 people freely contribute code, 20,000 test pre-beta versions of Firefox every night and another 500,000 test the actual betas.But for the unglamorous job of chat-based technical support, Tenser has only been able to recruit about 20 volunteers. And during the actual 3-4 hour sessions, only about 3-5 of them are actually available answering users' questions."What we really need is more exposure so people can both discover how powerful this service is to users, as well as how fun it is to participate," wrote Tenser.Officially introduced in late 2004, Firefox has been downloaded more than 400 million times. New Mozilla CEO John Lilly claims there are 150 million active users, including 50 million people that use Firefox every day.Firefox is used by almost a third of European Net surfers, though global surveys show Firefox used by about one-sixth of Internet users, with IE still holding three-fourths of the market.Still, Mozilla would like to improve its retention rate, which it estimated several months ago to be less than 30 percent.Mozilla already offers several other forms of user support. Those include forums and newsgroups where users can post questions, knowledge base (KB) articles they can read at their leisure, and even an Internet Relay Channel (IRC) channel aimed at developers and more advanced users needing live support.As of early February, Live Chat volunteers had answered more than 4,100 chat requests, or about 100 a day, Tenser said. Most questions have been from users who had been unable to connect to the Web, usually due to firewall issues, Tenser said, or users having problems related to Firefox extensions.This reporter tried out Live Chat. The first time, no volunteers were available during the scheduled time. The second time, a tech support volunteer offered a fairly general fix to one problem (remove extensions one at a time to see which one was causing AJAX-heavy sites to render improperly), while suggesting I wait for Firefox 3 to fix another (occasionally missing passwords).Mozilla released its third beta for Firefox 3 in early February. The Mountain View, Calif. group is expected to release a final version of Firefox 3 sometime in 2008.Testers say that beta versions of Firefox 3 are faster and use less memory, have user interface improvements, and better security.Microsoft offers similar free and paid support offerings for Internet Explorer users through its support.microsoft.com Web site.IE users who have a retail copy of Windows XP or Vista are eligible for either 2 phone calls or live chats (XP), or 90 days worth of unlimited phone and chat support (Vista), according to a spokesman. After that, tech support calls or chat sessions cost $59 per incident.Mozilla has no plans to charge for Live Chat. Nor does it plan to make it part of a formal support program, something that some large companies have said they would need before they could consider switching from IE to Firefox.Tenser said volunteers do get questions from IT pros."They tend to ask about how to make changes to more than one machine without having to go in and make the changes via the user interface, or about locking down the preferences so users can't make changes," he wrote.
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Open source browser juggernaut rolls on Firefox hit a significant milestone on Friday as it crossed the 400m download mark.â¦
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Many users are celebrating Mozilla&#39;s release of Firefox 1.0, its open-source Web browser. The beta version was downloaded some 8 million times.