SunRocket Sues Vonage Over Use of Customer List
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When Internet phone start-up SunRocket suddenly closed its doors last month, several competitors offered special rates and other incentives to attract its former customers. Now the company in charge of selling SunRocket's assets has sued its biggest competitor, Vonage Holdings, over claims that i...
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According to Vonage, rumors of its demise due to its ongoing patent litigation with Verizon have been greatly exaggerated. Vonage is accused by Verizon of violating seven even patents covering telephone features and the use of Wi-Fi to place telephone calls.
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Vonage is set this week to appear in court to face charges that it has infringed upon patents owned by telecommunications giant Verizon.
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The popular online social network Facebook Inc. is being sued by an Indiana woman who alleges it has profited from its members sending thousands of unauthorized text messages to mobile phone users whose numbers previously belonged to other people.
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The Federal Trade Commission, seeking its first civil penalties against a telemarketer for violating the federal do-not-call list, has sued a Las Vegas firm, saying it called more than 300,000 numbers on the registry to sell time-share properties. -The Washington Post
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The state of California is mounting a legal challenge to a recent Federal Communications Commission ruling that VOIP phone services sold by Vonage Holdings Corp.
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AT&amp;T filed a lawsuit against VoIP provider Vonage on Friday seeking damages for alleged patent infringement.The lawsuit comes just days after Vonage settled a patent-infringement lawsuit with telecom provider Sprint Nextel.In a filing with the U.S. District Court for the Western District of Wisconsin, AT&amp;T alleged that Vonage wilfully infringed an AT&amp;T patent related to telephone systems that allow people to make VoIP calls using standard telephone devices.In the legal filing, AT&amp;T said it tried to reach an agreement with Vonage to license the patent, but failed, which forced the lawsuit.Vonage announced on Oct. 8 that it settled its suit with Sprint Nextel for $80 million. As part of that agreement, Vonage agreed to license VoIP patents from Sprint, including more than 100 patents covering technology for connecting calls from a traditional phone network to an IP network.Vonage is also in the process of resolving a patent infringement dispute with Verizon. Earlier this year, a court found&#160;Vonage infringed on Verizon patents&#160;and ordered an injunction that could have prevented Vonage from signing up new customers.&#160;Vonage won an injunction staying the order&#160;and is appealing the original infringement ruling. Vonage in August said it was close to rolling out workarounds for two of the three patents Verizon claimed.Vonage is one of the largest independent VoIP providers in the U.S. with nearly 2.5 million customers.
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Internet phone company Vonage loses a patent case that could threaten its business.
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Suit also alleges that PSI, a maker of servers that run IBM's mainframe software, has broken a customer agreement.
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(InfoWorld) - On Monday evening, my wife reached me on my mobile phone. She was spending a long weekend with her family in Maine. "I've called our home phone several times," she said. "And I keep getting a busy signal." That night, I didn't think twice about the phone problem. We have been VoIP customers for more than a year, and flaky service has been standard operating procedure. I reset my VoIP converter box and crossed my fingers. Then, on Tuesday, when the problems persisted, I called my VoIP provider, SunRocket, and got the message that the company was no longer taking tech support and sales calls. That's not good. Many free-market analysts and large telecom providers have hailed this as a new era of competition. It's a wonderful new world where your VoIP provider can cut off your home phone service without warning. This week, SunRocket went belly up without any communication to its 200,000 customers. SunRocket had been providing both my home and my home office phone service. I could charitably say that phone service since Monday evening has been intermittent. In reality, phone service has been mostly dead with occasional spurts of dial tone. Now, when business associates try to call my home office, they get either a busy signal, or they get one ring and a hang-up. I'm trying to switch my home and office numbers to Vonage, but they say it could take up to 10 days for the switch to happen. When I first heard about SunRocket more than a year ago, it seemed like a good solution to large monthly telephone bills. The local incumbent phone service was charging about $60 a month for unlimited local and long distance. SunRocket offered unlimited local andÂ long distance and even some international calling for $199 a year. The company also offered a second out-of-area-code phone number at no cost. That feature caught my eye because my home office is in suburban Maryland, but most of the people who call me are located in Washington, D.C. My wife and I looked at a savings of more than $500 a year and decided it was time to check out VoIP. The switch was not without problems. Voice quality was spotty at best, particularly when we were talking to someone on a mobile phone. For months, we had problems with frequently dropped calls. We soon became quite familiar with the "not-my-fault" phenomenon. SunRocket blamed the problems on Comcast, our broadband provider. Comcast, of course, blamed SunRocket. (Comcast: We can't guarantee quality of service for third-party applications. By the way, why don't you switch to our voice over IP service -- it only costs double what you're paying now.) After months of experimenting with equipment configuration, we finally got most of the problems ironed out. When it came time to renew our annual subscription, we had mixed feelings, but SunRocket was still significantly cheaper that most alternatives. We paid $199 for a year of service in March. In late June, in a sign of things to come, SunRocket laid off about a quarter of its workforce. The way I look at it, someone owes us about nine months of phone service, but we're not holding our breath. Now, in some ways, this is just a story about a couple hundred thousand VoIP customers who saw their phone service go dead without warning. But there's a larger context here. During the last couple of years, some telecom analysts, free-market think tanks, and telecom carriers have trumpeted a new era of competition. Their argument: Old, monopoly-style regulations aren't needed any more because there's all kinds of competition out there. They say that telecom carriers shouldn't have to share their networks with competitors and broadband providers shouldn't be prohibited from blocking or slowing Web content from competitors because there's all kinds of competition out there. Meanwhile, SunRocket, the second largest independent VoIP provider, has shut down. Vonage, the largest independent VoIP provider, has faced a patent infringement lawsuit from giant competitor Verizon, and its future is uncertain. Verizon contends it owns the patent to the technology that translates VoIP calls and allows them to connect to traditional telephone networks. Wireless phone carriers provide some competition, but the largest two wireless carriers are owned by the two giant telecom carriers. I'm not sure that counts as competition. In the broadband space, there are some indications that one or two new competitors are on the way, but it could take years. Right now, well over 90 percent of the U.S. has at most two broadband providers, the cable company or the telecom carrier. The telecom carriers are fighting against auction rules that would encourage a new broadband provider when a chunk of television spectrum is freed up in early 2009. Elsewhere, broadband customers in other countries, such as Japan and South Korea, pay less for faster service. Japanese customers pay about one-seventh what U.S. customers do per megabit of bandwidth. But few people in D.C. want to talk about the real reasons for this. It's not free-market competition; instead, telecom services in many other countries are highly regulated and subsidized by the government. For some of us, the promise of telecom competition seems a long way off. And, by the way, if you want to find me during the next week, your best bet is probably e-mail.
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Vonage is getting sued--again. This time telecommunications equipment maker Nortel Networks says the company has violated nine patents related to its Internet phone service.
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AT&T Inc  has filed a patent  infringement lawsuit against Vonage Holdings Corp ,  according to a Vonage regulatory filing on Friday, the latest  legal trouble for the Internet phone service provider.
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The world&#39;s largest computer software manufacturer filed suit Tuesday in US District Court against a local software retailer it claims is selling and distributing counterfeit software labels.
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Promises to side-step its way out, again VoIP provider Vonage has lost another patent battle, this time with Sprint Nextel, which owns six infringed patents and stands to gain almost $70m in a court-ordered payout.â¦
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As we reported previously, Kodak filed a lawsuit against Sun Microsystems claiming that the company had infringed on its patents by implementing &quot;ask for help&quot; functionality in its Java programming language, which gave a huge boost to the company&#39;s yearly
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Ringback technology company Ring Plus sued U.S. wireless carrier Cingular in federal court Tuesday, although it wasn't immediately clear what patents the carrier was accused of infringing.
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(InfoWorld) - Vonage is downplaying an appeals court decision affirming an earlier verdict of patent infringement on two patents owned by Verizon Communications. The decision, made Wednesday, calls for the U.S. District Court in Virginia to retry the infringement judgment on a third patent. It also vacated the original $58 million in damages and 5.5 percent royalty imposed in the original judgment. The lower court will reconsider the size of the damage award and Vonage expects it to be reduced, said Charlie Sahner, a Vonage spokesman. In addition, Vonage expects a return soon of part of the cash it put up as bond after the ruling was made, he said. The decision comes a day after Vonage lost anotherÂ high-profile patent infringement case brought by Sprint-Nextel. The jury in that case awarded Sprint $69.5 million in damages. Vonage vowed to appeal that decision too. Vonage has already deployed technology so that it doesn't require the two patents upheld in theÂ Verizon case, it said. That means that if the lower court upholds the decision to require Vonage to pay royalties for using the patents, the company will only have to do so related to the period of time before the workaround was implemented, Sahner said. The company maintains that it did not infringe on the remaining Verizon patent in question and plans to defend itself against any new damages judgments. That technology applies to less than 10 percent of Vonage's network, and the company has already completed development of a workaround should the court decide that Vonage infringes on the patent, Sahner said. Vonage is the largest independent VoIP provider in the United States. While it continues to assure customers that the service remains reliable throughout the legal wranglings, the company has seen a decline in new customers. In its second quarter this year, Vonage added 57,000 customer lines, compared with 256,000 in the same quarter in the previous year. Still, Sahner emphasized that the future is bright for Vonage. The company has the cash to pay for the Sprint case, if it fails in appeal, Sahner said. "Vonage is here to stay," he said. "We want to be an alternative to the entrenched phone company and think it's important to have an alternative." This story was updated on September 26, 2007