Riding the outsourcing tide
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Contract manufacturing -- that is, owning the brand but outsourcing the manufacturing -- started as a trickle in the 1980s and is now reaching flood proportions. But hold on to your life raft, because the tide is about to get even higher.
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For some companies, outsourcing IT is not just a cost-cutting strategy, itâs a way of life. Take General Motors, for example. GM has been contracting out its tech work since the company spun off its IT subsidiary, Electronic Data Systems, into a separate entity in June 1996.ADVERTISEMENTMAKE SOA REAL WITH IBM WEBSPHERE PODCASTStreamline processes and maximize efficiency within a proven service oriented architecture. Take back control of your business processes with IBM WebSphere.
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Frustrated by sub-par, outsourced customer service and technical support? Would you be willing to pay a premium for onshore service?
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One of the pioneers of offshoring tries to cash in.
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A new kid on the block promises to give offshore outsourcing a run for its money--by routing technology work to rural America. [Outsourcing Blog]
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Infosys Technologies profits from global outsourcing trends.
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Sure, outsourcing lowers a firm's costs, but it also drives prices lower and stimulates job growth.
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Close on the heels of the&#160;appreciation of the Indian rupee against the dollar, Indian outsourcing companies are grappling with a new problem -- uncertainty among U.S. companies about a recession has made these companies delay finalizing their IT budgets.
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New venture in India raises questions about the evolution of offshore outsourcing.
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The rise of the Indian rupee against the U.S. dollar is affecting Indian outsourcers.
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Indian outsourcers already have a large share of outsourced application development and maintenance and are dominant in business process outsourcing. The country is now targeting a larger share of the market for remote infrastructure management services (IMS), and is planning to more than double revenue from these services to $15 billion by 2013.
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Like the auto industry, the computer programming field and the customer-service business, the state of Indiana is outsourcing.
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By PAUL RESTUCCIA  The media are filled with stories of jobs being shifted overseas - from software programmers to call-center representatives, from insurance claim adjusters to X-ray technologists.
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Predictions about the fate of enterprise computing in 2005 abound, but trends in the developing field of business process outsourcing (BPO) are perhaps the hardest to pin down.
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So Iâve finally finished the tough slog through The World Is Flat, Thomas Friedmanâs much-cited opus on globalization. One could take issue with the 577-page bookâs uneconomical approach to language, but itâs hard to dismiss its basic economic premise: The playing field is leveling out, as India, China, and other emerging markets plug in to a global economy. Outsourcing is a fact of life.
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This company outsources its data center hosting, so to ride herd on one finicky application, a pilot fish and his team get several admin IDs to manage it remotely. That works well -- for a few months.
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Many large companies have reaped the economic benefits of outsourcing in recent years. Karim Morsli is trying to make money bringing those same advantages to small and medium-sized businesses -- while also spurring economic growth in Africa.