Apology, refund from cruise line
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In a move almost unheard of in its industry, Norwegian Cruise Line has apologized for service problems during the Pride of Aloha&#39;s first two months of sailing around Hawaii, and is refunding a portion of the service charge to everyone who has cruised on
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Passengers cheated in price-fixing scam will receive $200m compensation after airlines agree settlement
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SYDNEY - Australian flag carrier Qantas said on Thursday it would offer full refunds and waive cancellation fees to any passengers wishing to cancel Christmas flights to Indonesia after new warnings of potential attacks.
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Six tips for easing re-entry after a vacation.
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Think exchanging Santaâs mistake will be quick and easy? Not if you donât know the storeâs rules on receipts, time limits, restocking fees, or opened electronic items.
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The end of an excise tax means offers of a refund.
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The just-launched Priceprotectr.com sends e-mail alerts when prices drop. You may be eligible for a price protection refund.
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Progress Software said yesterday that it would restate previous financial results because of errors in stock-based compensation.
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Eat your Meat Casts Site News I have an apology for all the hardware geniuses and open source software experts out there.â¦
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Thousands of people who sent text votes to the Record of the Year show are to receive refunds after problems.
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PHILADELPHIA - Now that gifts are unwrapped, a trip to the merchandise return counter can&#39;t be far behind. Just be sure to take along your receipt - and a photo ID.
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NEW YORK Tina Orkin said she thought she was making a routine return. Orkin said she had her receipt, the tags were on the item, the item was undamaged, and she was within the 60-day time limit for returning goods to the store.
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Consumers often criticize companies for poor service, poor workmanship, or just being sleazy. But despite conventional wisdom, the customer isn't always right. Sometimes the consumer is right, sometimes the company is right, and sometimes the answer falls somewhere in between. Here are a few tales from the frontlines:
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The St. Paul Travelers Cos. Inc. estimated it lost about $140 million as a result of Hurricane Charley. This is a net loss, after tax allowances and reinsurance payments, the St.
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Foreign Corresp. A Bahamas-registered liner with more than 730 passengers on board has appealed for assistance, after losing communications and most of its power in a severe storm in the Mediterranean Sea.
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Looking at the steam coming off the mail in my inbox this week, I definitely need a place to lay low for a while. One reader kindly recommended Geek Cruises, where I could work on my tan and my Perl programming skills at the same time. He also thought it would help my love life but I'm not so sure. The brochures are full of guys with goatees and laptops -- not exactly my idea of The Love Boat.
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Public transit officials have apologized to a woman wearing an Islamic facial veil who was turned away from a bus and Friday rescinded a rule banning people with face coverings.