Came to us broken-returned as we could not fix it-something ...
356138
Came to us broken-returned as we could not fix it-something with the motor-tried two different sets of new batteries-still didn't work
3668448
bought 2 - one was broken - waited too long to open the package to return it - won't do that again
4406835
WE like the value but had a broken part almost immediately and acannot seem to determine how to contact seller to obtain replacement
1250739
After exchanging what we thought was a malfunctioned one, it was replaced with yet another one that reverse did not work. We returned it for a refund.
2409710
We did not use it. We are afraid it will be too hard  and we will mess something up. Hopefully we can return it.
4949770
The first time we used it the very top part shot up in the air and fell on the floor.  We were sure it broke but my husband just screwed that part on and tightened it.  It might have loosened with shipping?  Hopefully, that won't happen again.  But we'll be in touch if it does.  =)
1823244
Returned it.  Looks like it was nice piece of furniture, but one of the pieces came broken.  Very good return policy.
4359841
Not sure how it works, because it arrived broken and unusable.
1055097
Broke after couple of huse. Seems like it was used we returned
4516386
Part arrived defective, had to send it back to get a replacement - had to return for a replacement. Then received a refund.
1162208
We had to send it back...it didn't work...we even brought it to a computer repair place and they couldn't get it to work either.  I am upset because I had to pay to ship it back.  I think I will go to a local store to buy my computer.
4525849
Well, first of all, it came to us with a few to many dents in it, and one larger one. Which we were told by the company that we could try to push it out before returning it. Secondly, we had to use it for the raffle drawing, which we did carefully and still one of the welds broke on it. So, used once and now it is broke. We will try to return it, but when it came to us the first time with the dents in it, they told us to order another one and return the first one. We had no time to make that whole transaction work with the return and delivery times. We hope this works out well for both parties involved.
32711
was broken upon arrival, had to return, but it seemed to be good quality
2852066
This item arrived broken. The little piece of metal that holds the two curved pieces together was broken. I think the gadget seemed very flimsy. Perhaps there is another manufacturer making a sturdier one? I returned it and got a refund to my credit card.
173203
Mine came to me broken.  There are two screws on each side holding the top to the base, and unfortunately the plastic was broken off right at one of those screws.  There was a small bit of plastic still under the screw and a piece had come off.  It wouldn't be a big deal except the top is what bears all the weight.  Without that plastic piece on that means the top would hand open and all weight would go to the screw on the other side (and I would expect that plastic to break off too).  This is poorly designed.  They should have something stronger than a thin piece of plastic holding this on.

In order to fix this I super glued the broken piece back on (leaving a small hole due to some plastic not being salvageable.  I then cut 3 inch piece of an electric fastener and glued it to the exterior of the top by the screw hole to give it extra reinforcement.  I then put the screws back in and it seems to work. I'm not sure how long it will be able to hold weight though but at least it's working now.  I guess my other option would be to call the manufacturer and see if they would send me a new top, but this was sadly the quicker option.
3911287
I love it, unfortunately ours has broken since it was bought. I don't even know how it's possible. We will be contacting the seller for assistance.
4765876
showed up broken but needed to be used so we fixed it. Cheap construction