Awesome mouse, great customer service from UtechSmart
358029
My first Venus gaming mouse came with an issue that caused windows to think that the #2 key was being held down, which rendered windows basically unusable. I contacted UtechSmart about the issue and the sent out a new one right away and I'm happy to say that the issue is not present on this one. Cool mouse, great CS.

Editing to add- I've been using it for a few days and I'm still very enamored with it. My hands are small and the mouse was bigger than I was originally expecting but it works just fine. I like that the thumb buttons aren't so easy to press that you accidentally cast/fire. I look forward to macroing things for my utilitarian software as well. Hubs has now asked for one as well so I guess we will have 2. :)
788701
I love this mouse and I have no issues with it, been using it for about a week and I'm always on my computer each day. I've gone through many mice and different ones at that, this one, as long as you follow the directions of install (and I am running Windows 10 on a desktop duel core computer), there shouldn't be any issues. It's signal is excellent as well for it being a USB wireless! I had other mice (different brands) same USB area and it lost signal many times.. but not this kind or brand. If your looking for a good mouse, if you don't want anything that is bulky or too big like a gaming mouse. I highly recommend this. The wheel was a bit stiff at first, but as I used it, it has loosened up a bit, also pristine accuracy online with pretty much anything, fast and very affordable. Excellent shipping and A++ to the seller. Thank you :)
983107
Ordered the mouse, it worked perfectly for a few weeks, then I found that the usb receiver broke, I contacted the seller and had the product refunded immediately. I just got unlucky, I still love the mouse, works perfectly at an amazing price. You can't beat the quality of the product and the customer service from JEDirect. Very happy.
3708066
Great products, and even better customer service.  This particular mouse has many strategically placed buttons to utilize while gaming, as well as a "firing" button for faster shooting in FPS games.  People with larger hands will find the side buttons very easy to maneuver.  Someone with smaller hands, I would recommend the Uranus mouse by the same company, UtechSmart.  The high DPI is what drew me to this mouse, and the Uranus as well.  I play a lot of online games such as various MMOs, League of Legends, and FPS's like Overwatch and CS:GO, so the high DPI is a plus, as well as the amount of programmable buttons built into this mouse - I can almost eliminate the need of a keyboard in many games.
3473148
great mouse, another user on here pointed out how to disable Bluetooth power save thing that causes the mouse to not respond for a few seconds after inactivity, be sure to do that!
29656
There are gaming-centric mice with buttons, and then there's the UtechSmart Venus MMO Gaming Mouse for Windows XP or greater computers; my testing is taking place on my Windows 10 desktop computer. The mouse features a full complement of top buttons with a scroll wheel button, as well as 12 side buttons, numbered 1 - 12. Almost all of these buttons are programmable.

In the box is the mouse itself with six foot long braided permanent cable with gold-plated USB connector, weight case, replacement skids in case the ones already on the mouse wear down over time, multi-language instructions, and mini CD. Inside the mouse is a set of eight removable weights so you can customize how heavy or light the mouse is. Once you weight the mouse to your satisfaction, any or all spare weights can go in the included weight case.

Although this mouse comes with a mini CD with drivers and software, you're probably better off doing what I did and going to [...] and downloading the latest version from there. Note that the software on the Website is in a single .rar file, so you'll need something like 7zip to extract it.

The setup.exe file starts the UtechSmart 16400DPI Venus Gaming Mouse Setup Wizard; just follow its instructions. Once finished, you'll have both the driver installed and UtechSmart Venus Gaming Mouse software that allows you to tweak and program every feature of the mouse. These features include button functions, resolution (aka, Dots Per Inch, or DPI), polling rate, acceleration, LED lighting colors and "breathing" speed or lack thereof, and all kinds of other functionality. The level of customization available here is truly impressive. Up to five profiles can be stored directly on the mouse, so of course you can use different settings and button functions for up to five different applications or games. Interestingly, there's also a small profile button on the bottom of the mouse that can be used to switch between your stored profiles if you need to do it in the middle of a game and don't want to switch out to the mouse software.

While the UtechSmart name may not be well known outside the MMO community, the company clearly knows what they're doing when it comes to mice. The design of this mouse is both attractive and comfortable with a nice textured matte finish. From the buttons to the scroll wheel, everything responds exactly like you'd expect. While the 12 numbered side buttons are on the small side for obvious reasons, with some practice, you'll definitely start to get a feel for each of their locations, plus I never found myself accidentally hitting any of them no matter how hectic a game I was playing. All of that paired with the surprising low price for a gaming mouse of this quality adds up to something well worth checking out if you're in the market for a good wired mouse with amazing customization options.

Thanks to UtechSmart for the review unit.
2314617
I chose wireless mice (I have 2 in the house) because I have enough wires at my desks with speakers, modems, routers, etc.!!!
I chose Logitech because their products are reliable and reasonably priced.  (I also have 2 of their wireless keyboards).

I have only one minor gripe - The scroll wheel is ultra sensitive to the touch!

Otherwise - Great product from Logitech, and great service from Amazon!
1589313
I have still yet to use this, but from my first impressions the mouse is good so far. It fits my hand comfortably, and I like the touch of the DPI switch - an added bonus. TeckNet also sent me a letter that congratulated me on my purchase, and threw in an extra gifs - something that a lot of companies today don't offer, so I am satisfied that they care about their customers.
I give this a four star rating because the nano receiver sits rather loose in the mouse when it is being stored. A little shake will cause it to fall out, so try not to lose it.
I plan to update this review once I get to use the product.
1867193
I would like to give this 5 stars but unfortunately it seems to be faulting a bit now and it hasn't been long. At first i noticed the side buttons weren't very tactile and some didn't even have a click, they felt mushy but they worked at least. Recently I have been having issues with the sensor, I swipe straight horizontal line and it will taper down. If I move up it moves at an angle.

07/11/2018 UPDATE Edit: The company was kind enough to send me a replacement swiftly and promptly and the mouse has yet to break! Great Customer service, will update if the mouse breaks again.
3717271
UPDATE: Sadly, as much as I loved this mouse, it only lasted 6mos before the scroll wheel has begun to fail--jumping my pointer around the screen, failing to scroll up/down on pages, failing to engage scroll wheel with CTRL key to resize pages which I need to do frequently. I read this was a common issue for the mouse, often happening between 6-9mos of use. Unacceptable. And now I see the product page link from my order record goes to the page but the seller has changed the product listed there--not even a mouse, but some other device although our reviews and questions on the page still discuss this mouse with a tendency to fail. Was that done to complicate return or replacement options directly with the seller after the mere 60-day Amazon return window? This affects my trust in buying from this brand/seller again even though I would like to replace this same mouse or the newer version of it. If this happened to you, too, feel free to comment on the review so future buyers are aware of any trend in this type of customer service fail and product fail.

===Previous review: great while it lasted--a whole 6mos===
I love this mouse. I have to do a massive amount of desk work and mouse clicking as part of my job and have resulting hand, wrist, arm, and back problems. This mouse was immediately helpful and is reducing some of the repetitive stress injury effects. I tried another popular and similarly priced one before but returned it because it was too long in my hand and kept slipping out, required too much gripping to keep my hand positioned on it. Its clicking was stiffer, too, and its scroll wheel was sketchy (didn't always work--at all).

This J-Tech mouse greatly improves on all those issues: softer clicking--just right, much more comfortable hand grip, the removable rest has been really nice--I've left it on. Scroll wheel feels perfect. The ribbed textured surface keeps my hand in place well without needing to grip hard, which reduces hand pressure/work. It's more vertical, too, which better rolls my arm into the better position for reducing wrist twist and even back problems further up-chain.

Back/Forward Buttons:
The back/forward buttons in the thumb area are also a great improvement over the other mouse (on which these just weren't functional for me without basically removing my whole hand to use them). The only issue is that sometimes the thumb buttons are a bit too easy to use.. I've accidently backed out of page in which I'd written a lot (grad school post assignments) and had to re-do that work. But I like the buttons and intend to just adjust to them being there. If it does continue to be a problem, I read that I can just disable them.

Fantastic mouse.
3224616
I purchased this mouse to replace my older Logitech MX Revolution that was beginning to fail to accept a charge. The customizability of this thing is outrageous, and using the mouse is a real pleasure. Being able to change the DPI on the fly is great and having the tools to change the thumb and palm rest within the mouse itself is convenient.

In games you can tell the difference in accuracy immediately, especially if you're coming from an older, lower DPI unit. The configuration software works well enough but could use some better preset profiles for common usage.

Battery life is much lower than I expected. I get about a weeks worth of charge with moderate to low use. I don't mean gaming though, I mean regular web surfing and such. Based on other reviews stating much longer charges, specifically when gaming a lot, would also produce much longer charges for regular use. In any case, the mouse comes with an extra battery that sits in a charger, so swapping them out is painless and quick.

The left and right mouse button could feel a little more sturdy, but the rest of the buttons are quite sturdy. The palm rest wiggles a tiny bit due to the way in which it's adjusted (it's on a rail with teeth that click into place, kind of like a zip tie.)

Being able to change the weight is a cool feature as well, and if you're not using all of the weights there is a spot to store them in the charging cradle.

My only real gripe about this mouse, and it's kind of major, is that it frequently stops responding after trying to use my computer. I can't see a pattern in the behavior because it seems to happen sometimes if I don't use the computer for 2 days as well as 2 hours. My computer never sleeps, and I just turn the monitor off when not in use, so it's not a computer issue I don't believe. The mouse itself will light up but will not respond. To fix it you have to get down there and unplug the mouse and plug it back in. This is a major pain for a large tower deep under a large desk. No other USB devices connected to my computer do this.

I contacted Mad Catz customer service online and was met with a very difficult to read, broken english response. Their suggestion was to reinstall the drivers, and if that didn't work send it in for warranty. I hate sending things in like this to manufacturers because it often requires me to place a credit hold on my card until they receive the unit and I receive the new one. I've yet to send it in because of this, though to be fair I didn't ask if this is their policy.

I've kept using the mouse and still have no complaints about its operability in every day use, but I might have to just bite the bullet and send it in soon. The Customer service rep told me it has a full 2 year warranty.

I'd recommend this mouse to anyone not bothered by having to unplug it periodically.
1938032
I originally purchased Anker's wired vertical mouse. After writing a review of the wired mouse Anker customer support contacted me and offered to send me their upgraded wireless mouse. After receiving the wireless mouse I loaded it with batteries (not included, but hey for a $19 mouse I really wouldn't expect batteries to be included) and tried it out. The wireless mouse addressed all the issues I expressed in my initial review. Button feel is much better. The wireless mouse is shorter (less tall) than the wired which makes it fit in an under-desk keyboard tray better. This also means that your hand is slightly less vertical than with the wired version. One thing that takes a little getting used to is having to push a button on the mouse to wake it up if hasn't been used for a while.

I am astounded with the effort that Anker took to make me a happy customer!. I would highly recommend buying their products. Though if you're considering a mouse get their wireless model instead of the wired.
1412814
First off, I must say that I really love this mouse. I already have one for my laptop, and I am considering getting another one for my desktop.

The Microsoft Touch Mouse feels great in the hand, and feels like a well-built device.

The mouse is not overly sensitive like some other reviewers have complained. If it is too sensitive for you, simply change the cursor speed in the mouse properties.

The scrolling takes some getting used to, but works really well. I love being able to scroll wherever my finger is resting on the mouse. The touch surface allows me to scroll vertically and horizontally at the same time in a very fluid and easy way. Also, the horizontal scrolling is really nice in Windows 8.

The multitouch gestures really help with window management and navigation. I love being able to snap windows to the sides of the screen using the gestures, especially on a multi-monitor setup. The minimize/maximize gestures really speed up those functions, as well. I also love the back/forward gestures, although I occasionally trigger those accidentally. The gestures are so useful and natural that I subconsciously try to use them on other mice! Unfortunately, those mice are not as awesome as this one, so the gestures don't work :).

The tracking is very stable, and works on about any surface. Also, the battery life seems great so far.

Right-clicking could be tricky for some, because you have to lift your left finger from the mouse. I do this naturally, so this is not an issue for me. However, it may require a bit of re-training for some. Also, there is no middle mouse button, which I love to use for closing browser tabs. However, I have easily worked around that omission, and I don't miss it very much. You can reassign one of the other buttons to be the middle button if you want.

Overall:

Pros:

 - Feel and build quality
 - Scrolling
 - Gestures
 - Tracking
 - Battery life

Cons:

 - Price
 - No middle mouse button
2189844
Great customer service from Jan at Tecknet!! I had a bluetooth connection issue with the mouse about 2 weeks into using it and they replaced the mouse after some quick troubleshooting. The new mouse showed up 2 days later. Their response time and resolution was impressive. I also love the feel of this mouse, very ergonomic and great for everyday use.
4870631
UPDATE: After about 1 year and 9 months of everyday use, doing a single-click would occasionally register as a double-click.  I contacted Roccat for a solution and they offered to send me a replacement at no extra charge. For that reason alone, I stand by my 5 star rating. Excellent customer service deserves recognition. I should also note that the rubberized coating began to peel towards the back of the mouse (which could be a deal-breaker if aesthetics are important to your setup), but that might just be because I have sweaty hands!

I have now been using the mouse every day for about a month, and I love it!  This is a great mouse that is worth the asking price.  Great for gaming, web browsing, creative design, you name it.

> The material texture is very smooth and soft, very pleasant to the touch.  It provides the perfect amount of grip, even if your hands get very sweaty (as mine unfortunately sometimes do).  This is one of my favorite aspects of the mouse.

> The tactile feeling of pushing all the mouse's buttons is generally good, with the exception of the wheel-click, which is just a tad too resistant.  Scrolling with the wheel feels very nice; the large notches on the wheel were unexpectedly enjoyable.

> The software was well-designed and useful, and the ability to assign so many different functions and shortcuts to different buttons with the "shift" button has definitely improved my productivity.

> The one thing I didn't like was the way the mouse flares out at the bottom rather than curving underneath.  I had become used to using more egg-shaped mice and so sometimes I would rest the back of my thumb on the mouse pad.  In that position it's possible to slightly pinch my skin between the mouse and the table.  After a week or so, however, I got used to this, and it is no longer an issue.  That said, I would still prefer a more rounded design.

> The braided USB cord is a nice touch, as is the ability to customize the color of the light-up logo.
322545
This mouse is amazing. I got it because I was getting into tanking on World of Warcraft and needed some easier keybinds for taunts and what not.

The Naga Epic is very responsive in both wireless and wired modes. I normally keep it plugged in all the time as to not waste battery.

My review has taken a hit on one star because of the following.

If I use it in wireless mode, the battery will die within a few hours of heavy use in gaming. Once that battery dies, you can say GG to using your mouse for the next 5 minutes while you wait for the battery to charge a little so you can use it in wired mode. I came to this mouse from the Logitech G700. When the G700 mouse dies in wireless mode, if you plug it in, you can use it again instantly. This is a MAJOR flaw for me in the Naga Epic, and ALMOST convinced me to return it for a regular wired version. But, I need the wireless feature for when I watch netflix from a distance.

TL;DR Version: Use in wired mode unless you absolutely have to use it wireless when gaming. (pretty much a general rule of thumb with gaming devices anyways to use wired for better response times)

Maybe its just my Naga, maybe its bad firmware. But, I wouldn't recommend this mouse to any serious gamer that spends multiple hours in a session if you're going to use it in wireless mode. Beyond the wireless draining your battery like crazy its a good mouse and I love it.

Jeremy Dwayne
3353594
The mouse is solidly built on average. I feel like the mouse's buttons are very responsive, and I like the programming functionality the mouse offers. I would have given it five stars, but four months after I purchased it, the scroll wheen began to act weird. When scrolling down, every few rotation it scrolls up. It's somewhat frustrating, but if you can live with that, it's a solid purchase. I have more faith in this company than I do Razer at current.