No warranty card and programming instructions as stated in ad.
342692
Didn't include the warranty card, programming instructions or even a way to contact them. No way to program it.
2977977
I ordered this a while back and set it up but did not use it much since it was for a theater room that was not finished. Just checked to make sure it worked. Then the other day I charged it up and it first said testing then said Missing Licence and Battery ADC Not Calibrated. This remote still has the protective stickers on it and now it works not at all. Did a search on the Web and found some information on these errors saying it is a firmware flaw and that logitech would ussually replace even out of waranty due to this. I called customer service and got no where. Offered me 50% off new one but this was more then I paid for this defective remote that was probably used to change channels a total of 5 times and now does not work. I can understand if they follow there rules about warranty but It is frustrating to know some people get it replaced and others do not.
981628
Worked for 2.5 years and now displays "EC" error code. Out of warranty and Frigidaire Service is useless. According to them there is nothing their authorized service center can do with this "sealed" unit, even though the manual says "If the "EC" code persists, contact your Authorized Frigidaire Service Center". They did not even refer to one, just told me to replace the unit.
3789166
do not buy from Logitech/ My wireless Md520 Keyboard came without instructions. Could not find model # on their website. No way of calling or e-mailing Customer Service.
3004351
Does not connect to the radio, no instructions on how to load the correct drivers.
4139554
The remote simply would not work.  I could not get it to accept the code.  I have a lift master garage door opener but I couldn't code it at all.  After many failed attempts to get it to smart learn, I bought a universal remote and programmed it easily.  Unclear whether the unit is defective or whether the battery is dead inside it.  Bought this from Open Door Enterprises through Amazon Marketplace.  It arrived in a banged up box.  Trying to return it now.  Open Door Enterprises charges a 20% or minimum 5 dollar restocking fee, and the original shipping fee (plus you have to pay to send it back).  Also something is off with their address.  The postal service says either the address or zip is wrong.  Very unsatisfied.
805465
No warranty card, no instructions, not even a sticker...just the red dot and then the kept cutting out!?!? Buyer beware!!!
4675658
This product came with all it's warranty information in spanish, and a sheet listing places to get warranty repairs that only listed service centers in MEXICO.  No English (USA) warranty card or information.  I tried to register this product on Sony's USA warranty registration website and couldn't find it's model number.  Consequently, I could not register it's warranty.  It seems this is one of those "grey" market items that does not have a warranty in the USA and was never intended to be sold here.
275101
The instructions were written by someone who has very little knowledge of English and it is impossible to understand what they're trying to say.  I have learned how to operate it mainly by pushing the buttons and seeing what happens.

After about an hour the screen turns blue and "card full" is written on it.  Then it is no longer recording, so I must stop, go through the menu to format and erase all that's on it.  I and about 6 other people have gone over the instructions to see how to get it to loop and so far no luck.  On top of that, there's no phone number to call for support.  I'm about ready to return the damn thing!!
431229
You never know how many times you will have to put the code in to open or close and sometimes it only takes part of the code to open or close. No Warranty stated by seller or manufacture.
2265834
The description is just not true! "7 day programming" - no, it has zero day programming. I just wasted my money and my time installing it. With a z-wave controller perhaps it can be programmed, but that has nothing to do with the device. Really annoying.
2882759
The description all it says was 1999 Toyota Avalon "2 button model" - I Bought this item and the PROGRAMMING INSTRUCTION SHEET is a piece of waste paper...
Then the customer care asked my RPN & FCC ID of my previous remote & said the remote i have is out of market and they are not supporting it. I have to spend $5 in shipping it back... Its a loss for me because they didn't specify anything clearly.

THE ONLY REASON I GAVE 2 * is because of the customer care person handled it reasonably.
6308
piece of CRAP. computer will not recognize the software or the drivers.  Tried to return to seller and he said its past the 30 days.  Didn't even plug it in for 30 days after I got it. Manufacturer says its past the 90 day warranty. I bought an extra warranty through Asurion and they keep telling me to call the manufacturer.
1575289
Advertised as Certified  Refurbished but the computer would not charge and the ENTER, backspace, S,T,UR,W, Z keys did not work. This is the second time I order this item with similar issues.
2432096
need a serial number - you have to pay twice - once to buy  and another $79 to activate
3720235
The product looks good and works OK so far.  However, the product information mentioned having a 100% warranty on it, but there was no paperwork provided with the delivery.  The product came completely alone inside a tight and simple box with no contact information or anything.  So if anything happens, there will be no warranty to call or act upon.
This was very disappointing and talks badly about the vendor, who promised one thing, but did not provide.
4576024
seems like a good deal until you try and program it.
Total waste of money
no wonder its marked down