Good food for thought about how to treat other people with the respect you would like to receive in return.
344156
I bought this book for my grandson.  He was born with no use of his right hand and arm and wears a brace on his right leg.  He has his feelings hurt when other kids won't accept him or treat him differently.  I noticed that he has started being a little mean to other people and saying things that hurt their feelings - probably in response to the way they treat him.  I thought this book might help him think about the way he treats other people and that, if I can get him to change that attitude, it might help him get along better with the other kids.  I haven't had a chance to read any of it to him yet so don't know what the results will be, but the ideas are right on!
794783
It reminds us of why we are all here and the potential for the Earth herself and the coming generations. It is also a plea to begin thinking about our fellow man. It asks us to let go of the past and just start participating in creating a better world based on inner guidance. Its very readable for the most part but can feel heavy in the sense that it calls for a change to how we perceive and respond in the world. It may introduce concepts in the first part of the book, that seem strange to people who only believe in conventional religion. For people who want to look beyond the status quo and want to make a contribution to the world, I think this is a very good book.
3287262
Written in a casual, chatty style, this book sets forth the life lessons the author has learned, often the hard way.  Books of this type often end up sounding like sermons, but this one remains more conversational.  At the risk of oversimplifying, the most important lessons seem to be about being true to yourself, and about trying to always look for the good in the world.  The author illustrates her points with examples from her own life, but notes that everyone is unique, so we each have to discover our own specifics.  There certainly was a great deal of food for thought here, and even though I'm definitely not the target demographic for this book, I still found much of it worth thinking about.
4465677
Good book, helps you put things in perspective and reminds you that taking care of yourself is key. I enjoyed the tone and the advice given.
2127403
Human kindness is an important theme threaded throughout the book when it comes to dealing with customers, but unfortunately many people think they are being nice when they are really not.  It is not necessarily their fault either.  Each person comes from a different background, with different values.  Therefore, it is not shocking that people would think they are being nice when they are not.  It starts with the tone.  Even when someone says something nice, if it is said with an awful tone, it could be perceived as a snide remark.  That is where educating and training one's staff comes into play.

The fictitious employees in the book, Rant and Rave, do a phenomenal job illustrating what is the right way to act and the wrong way to act in a variety of scenarios.  When it comes down to it, no two people are alike, even twins, triplets, etc., have their differences.  Therefore, no two scenarios are ever exactly the same.

Randi Busse and Carol Heady present core principles in their book to help create and deliver a stellar customer service experience.  Even those who are in the business of customer service and believe they know everything can use this book as a resource tool.  If everyone knew everything, life would be boring.  You grow in life through different experiences.

Businesses today have a choice, they can give their staff the tools to honor and respect their customers (who make them profitable) through consistent training or risk losing customers to the competition.  Additionally, if business owners treat their employees with respect, there is a good chance they will be happy and make their customers happy as well...look at Zappos and Nordstrom.  They are two model companies for excellent customer service.
4938419
It was interesting to see how different people respond to the same situation.
In all of the examples, each person got something different, yet very valuable.
It proves the value of a collective/group support system and how important it is to
surround yourself with the right people.
4783741
It was a pleasure to read this book. It fosters the values of respect, cooperation, and sharing, which are in short supply in the business world these days (maybe always). Reading this book has inspired me to consider things I can do to improve myself in all of my partnerships.
4209117
This book helps us recognize when we are "in the box" limited by our thoughts and feelings about how we and others "ought to" behave.  Many of us need a reminder that others have feelings, goals and desires that are every bit as valid as our own.  That does not mean we will stand for anything, it just means that even as we engage directly with others to protect our boundaries or stand up for our values we have a choice about how we go about that.  The choice boils down to whether we honor our common humanity or treat the other person as an object that stands in the way of our happiness and achievement.
3182360
I liked the way it was written.  It makes you think about different ways the same situation can be viewed by all the people involved.

It give you insight to develope skills to treat everyone the same or not react when you are not expecting unusual features or actions in meeting individuals for the first time.
368109
I thought this was a pretty good (and quick and easy) read.  I found it really eye-opening in terms of all relationships (not just romantic).  It made me think a lot about my friendships and even my relationships with my children and how I show all these people in my life that they are cared and loved for.  It also made me think about how other people might be showing that they care for me, but maybe it doesn't show the way I'd expect it to. I can't say that it'll be life-changing for everyone, but I think it's a good read for anyone as a means of helping them understand why sometimes, they might do something for someone, and that other person just doesn't see the value in it and vice versa.  Sometimes it might be tricky to find out another person's love-language without quizzing them or digging really deep.  And if you're hoping to strengthen any kind of relationship, I think it's good if both parties are on board with learning to reciprocate and understand the basis of these ideas.

I don't necessarily think you have to read the entire book to get the gist of it, either.

The 5 Love Languages (you can find this on the official website, too) are:
- Words of affirmation (compliments, praise, etc.)
- Acts of service (doing dishes/laundry/cooking/etc. for a spouse)
- Receiving gifts (Pretty self explanatory.  This could be as simple as picking up your friend's favorite candy bar and randomly giving to him/her. Don't think this means you have to be dropping diamonds in your wife's lap every week.)
- Quality time (Also explanatory. Could be as simple as watching TV together quietly with your loved one.)
- Physical touch (Calm down, this could be as simple as holding hands or quick contact in passing.)

We often feel the most love when our particular love language is expressed to us and we also have tendency to use that love language on everyone else.  But that's not what speaks the most to everyone.  Learning other people's language can help you express your love for someone else in a much more effective and  powerful way than just using what works best for you.  As I said, this applies to all relationships!  Learning this concept made me really think about my children and I knew right away which language spoke the most volumes to my four year-old and I try to consider this as much as possible in my daily interactions with her.  Discussing with my husband which languages spoke the most to us gave us a better understanding of what has the most impact on each of our perspectives on our relationship.

Anyway, great concept overall and I found it to be very insightful as far as opening up my eyes to how others have expressed their feelings for me and how I can effectively reciprocate my feelings for them.
3905015
Heartening look at what can happen when people feel valued.  It is wonderful reminder that everone can change when given a reason.
3644448
The Power of Respect, by Deborah Norville is a guide to finding respect and discovering how to develop self-respect in your daily life if it is lacking. The book is punctuated with quotes and anecdotes on how to promote yourself, and develop more self confidence.

The book includes a self-respect inspection or retrospective effort to discover the qualities you strive to possess. This is helpful for anyone wanting more self-respect and not knowing where to start. It helps the reader learn to list traits found admirable in others, and make a plan to incorporate those traits in your daily life.

There is also advice on how to implement respect more at the job and with the boss. It offers hints on how to initiate a positive company culture. It even teaches children techniques on how to prevent bullying and shows the parents the importance of instilling respect in children at early ages.

Much of what is offered in the book is advice I have heard before. But, the book is short enough to take along and use for a guide in any social or work related situation.
2550120
this is another great resource for helping kids understand that we need to treat others as we want to be treated.
1540484
A very good book.  It helped me to notice things other people do and to be grateful for them.  Our friends and acquaintances need to know how much they mean to us, and this book gives a practical way to do just that.
3954544
I purchased these books for a group of college students that worked together as a staff.  Some graduating, some still studying.  I can only hope they do take the time to read it (here and there - not all at once) and it helps each one of them be better people.  I believe this book has the ability to create role models and help people to treat others with kindness.
3531444
I really enjoyed this book. The author basically tells you to honestly be interested in the other person, to listen and treat them as if they are important to you. No where in the book does he say to use manipulation or dishonesty. There is nothing dishonest about caring about the people you do business with, making them know they are important to you nor in sending birthday cards. Wouldn't life be much better for us all if we did take the small extra effort to actually care about others and treat them as though they matter?

One thing I liked alot was that he didn't name drop as another author on the subject does in "Never Eat Alone".

In my sales as well as in life, I will use what I learned and should have been doing all along.
1240817
I bought this and felt good about supporting Compassion.  As a resourse it can hold its own and worth it to go through the lessons.