Product arrived without cleaner and alcoholic paper/ cloth. and ...
353237
Product arrived without cleaner and alcoholic paper/ cloth. and was uncleaned surface , it was hard to clean and doing so got two places minor scratches..How the product works ? would only know once it is dropped on hard surface .therefore i can't  provide any review about its hardness and safety of phone. Also Amazon prime member option to deliver next day. While product arrived in two days
3440243
This arrived without ANY sort of seal, it was not even in any kind of box or protective wrapper, and the product is LIQUID.
1783900
Arrived without the non skid spill catching outer ring/tray
2441345
It came without the instalation tools: no alcohol swab, no dust absorver... it did came with instructions, that references those missing items.
2278398
According to the item descriptions, microfiber cleaning cloth was supposed to come with the product, but only the glass protectors came. I went to their website watched the installation video, which only added to my frustration since I did not have the microfiber cleaning cloth or alcohol swabs that were supposed to be included with the product.
2278895
I am disappointed. Apparently I have a used product. Both top and bottom barrels arrived dinged and scuffed. I am using this as a prop for a costume and hopefully I can cover most of it up. I expected a new undamaged product.
1623684
Product arrived not as pictured and solid white, completely broken.
2342174
I was aware that the box was slightly damaged but I was not aware that excesories would be missing.
I don't really care about the filing flask but I cannot use the product without the cleaning pad.
Amazon should inspect the products for resale to insure they are accurate to the description.
2087962
The product arrived dirty. I'm not sure I even want to keep it.
2326666
I am extremely upset.  Product arrived USED, inoperable, and dirty.
1857606
Did not come with alcohol wipes. Instructions were hard to understand.
4015407
Product looks used and dirty. Probably just from rubbing against the cardboard packing due to the fact it wasn't wrapped in plastic.
4420153
Bottle arrives without the top screwed on, so I received a mess to clean up and a container onto 3/4 full. Not impressed so far.
4885962
I was really excited to get this. However, when it arrived, the glasses were filthy. Foggy and covered in residue. The inside of the case was dirty. It is missing a martini pick. I thought maybe I had mistakenly ordered a used version, but I did not. I paid $165+ for a used-looking product that was missing a piece. I could go through all the hassle to return it, or just accept a dirty product with a missing piece.
3719107
Purchased as brand new...No white label outside! No paper inside!
4318466
Is missing the blades/recipe book and cleaning brush.  The parts I received are dirty, it seems like someone used it, kept some parts and then it was sent to me. I know returned are allowed and that is a good thing but you'd think the product would be checked before sending it to another customer.  I am very disappointed.
4716400
Never recieved the cleaning cloth or screen protector.. It fits okay.