good but but bad service by Amazon
352778
The book is good but this rating is because I could never put it on my android just on ipad. . And your service was terrible u couldn't help me over the phone or  web..
4045491
The card might be fine, but it didn't arrive.  Amazon did not respond to my two emails.

(And, yes I bought this from Amazon directly)

Finally after calling them they sent the card, but then they sent an email saying they were going to charge me again?  I had to straighten that out as well.

Yes, I generally trust Amazon.  But what was my experience in buying this card from them?  That is what I am writing about.
4055914
I regret that I placed this order. Totally bad experience. I need it so badly when we lost the power. Therefore, I ordered online and believe it will deliever on time with one day shipment so I paid extra shippinig fee. I shouldn't becuase I am Amazon prime member and the item I ordered was eligible for 2 days free delivery. Now, I paid more without knowing where is my order. I ordered on Nov 1 and they said they delievered and I will received by Nov 8. This is not even 2 day delivery. They should refund me the money. The worse thing is I can't contact vendor at all, so I can only left a feedback. Actually, this order completely useless. I don't need it now and I still haven't received the item yet. No customer service, no tracking and no allow to make any change now.
They should tell customer this is not available with one day shipment because either they don't have any stock or techinically, they can do one day shipment for whatever reason. They shouldn't cheat customers and still charge us.
650756
The DVD was great and I enjoyed the movie.

What I didn't appreciate was Amazons shipping services. The receipt was actually hot glued to the DVD sleeve (now ruined), there was a gash on the sleeve from a box cutter blade and the case was cracked. Luckily the DVDs were ok.
4043471
The book is fine, the service of shipping did not make me happy.  I needed the book for a 5oth birthday.  I was told it would be here by July 22.  It did not, so with further communication I was told since I did super saving shipping that it may take longer.  Why was I told before that I would receive it by July 22?  I had to purchase the book locally for the party.  I returned the book and of course charged shipping for the return.

I have shopped with Amazon before and was pleased.  I will continue to use Amazon, but hope this type of incident will not occur again.

The same situation with the Game of Life, I also had to purchase locally. I returned the game.

Mostly happy customer, not this situation.

Terri Postlethwait
3835813
The movie is good one but amazon has big technical problem. I had to switch to netflix to watch the last 20 minutes. And that happen all the time with amazon
3882948
I am not sure how amazon can recommend these kind of shoppers.
First of all the product did not reach me for 5 weeks. After few calls, it was shipped and finally I found that the received product was not the product I ordered.

Finally I bought my required somewhere else because I did not want to wait another 5-6 weeks to get a wrong product.

Hope amazon will take this feedback seriously.
1334191
I have an Kindle for sale to whoever wants it. I will warn you. That if anything ever happens you will have to deal with Amazon's crappy customer service.
March 4th my kindle froze. I called customer service told them I would be out of town for a week to send my replacement kindle on the 9th. They send it out on the 5th. So UPS tries to deliver it 3 times and they return it to amazon because I was not home to sign for it.
March 12 I called Amazon to tell them what happened. They sent me another one. But this time to the wrong address. Their solution was for me to drive 120 miles to the wrong address to get the kindle. I do this. Only to find out that the resident sent it back to kindle.
On March 23rd I call Kindle to let them know about this issue. They send me another kindle. Finally to the correct address. I was told on the phone by the amazon representative that I had 60 days to return the kindle. Today I got billed $167.99 for not sending it back.

Never again will I ever buy anything from AMAZON. I don't care if the price is cheaper. I would much rather pay the extra price and get GREAT customer service.
1144795
Not providing review for movie.  Service disrupted continually over 24 hours.  I could not even finish the movie in time.  I like Amazon.  I have a Logitech Revue, and Comcast high speed cable.  There are so many things that can go wrong with downloads, links in the chain, but I don't have this bad a problem with any other services.
2702389
I would love to rate the product but since Amazon can't get their act together and ship the product I will have to wait.
Got an e-mail on 25 June that the item had shipped, they didn't actually ship it until the 29th of June.
The item shipped from Capital Heights, MD at the Amazon warehouse (60 miles from my house) but Amazon sent it to New Port News, Va (160 miles from my house) now I have to wait even longer to get the items I paid to have shipped. Called Amazon for assistance and they are sorry (Yeah right) but they don't offer to fix their mistakes "Sorry we can't help but we apreciate your business and look forward to your next purchase" Ha doubt I will buy from Amazon again.
1632937
i really liked the option to download but the amazon downloader is a pain especially if you pause the download and continue at a later time. I recommend just ordering the boxed copy and not having to deal with the downloader. Amazon service is really nice and refunded my purchase when my order was not working. So don't get the download and wait the extra days for the boxed copy.
4174184
Biggest problem was delivery...don't know if it was because it was their latest product but we had to wait over a month to receive delivery; then the receiver didn't work.  Called TV Ears; they said they would replace (and we would receive email with tracking info); several days went by and we called again when we didn't receive an email.  TV Ears said they were waiting for our credit card info before product could be shipped (they never requested this in first call).  Gave cr card info and waited a few more days; called again.  Appears that order was lost.  Finally 8 weeks after ordering unit from Amazon, we now have a unit that works.  Maybe we would have had better service if we had ordered it directly from TV Ears but we ordered thru Amazon to save tax and shipping charges.
4919943
Beside the broken bowl that was in this order, i like the set.
I DO NOT like the customer service for Amazon though, they are not helpful and are not useful.
2945062
TV - Amazing picture, especially when it's dark. The 2D and 3D are both excellent. Only complaint is glare/light reflection in the day time. Going to add some curtains to manage around that. Knew about this ahead of time and am willing to deal with it as a trade off for the great picture.

Delivery - Dealing with Ceva (Denver, CO) was a very bad experience. Both Amazon and Ceva reps I talked to acknowledged that Ceva is having trouble making deliveries on time. Trying to communicate with them is also a nightmare, lots of trouble getting through on the phone. No one calls to say they will be late, or completely miss delivering. For me, they completely missed the original delivery date without contacting me. Then they missed the delivery time window on the date I called to schedule with them. Then they were a complete no-show on Christmas Eve, when I waited all day for what was supposed to be a 10-2pm delivery window. So I rescheduled again and finally got my TV 3 days later. Of course the driver showed up by himself and asked for my help carrying it in! So much for special delivery. What happens when they show up to a house and the person can't help carry one of these? Is Ceva accepting more business than they can handle? Does Amazon lack other delivery options for the Denver area? Ahh. Otherwise the driver was very courteous and helped with set up and waiting to see that the TV worked properly. Super nice guy actually.
1155311
Love the Acer computer. Very disappointed with Amazon who lowered the price $100 the day after I bought and shipped me the more expensive product. Called to compain, no satisfaction. I am a good customer who buys every week from Amazon and am very unhappy with the way it handled this purchase. I now buy also buy from other online sources where I used to buy only from Amazon.
876471
The game is fun but Amazon completely screwed up my order.  I pre-ordered from them and got the early access code in an e-mail with instructions saying the balance would be charged on release date.  I paid most of the balance with a gift card and only had like $5 left and apparently my bank thought someone was fishing my account by sending a small amount through so the declined the charge and called me.  I logged into my Amazon account as soon as I could and Amazon had already cancelled my order for lack of payment.  I didn't even receive an e-mail or anything.  I contacted customer support and they were unable to reinstate my order.  Complete fail.
4821590
Sorry, the book is great.  But it is pure frustration with Amazon.  Third time I have been ripped off with orders only partially fulfilled and charged fully.  I ordered 6 of these books for gifts, paid for 6 books, and only 3 were delivered.  I complained.  No response from Amazon.  Similar event happened twice before in last 6 months, after 10 years of shopping almost exclusively with Amazon with no problems.  There is either an internal gang ripping them off, or total collapse of management competence.  If this had been the first year of operation, this level of incompetence would have doomed the company, it will now, it just may take longer. Sad.