This couch looks nice, but it is very uncomfortable
340638
This couch looks nice, but it is very uncomfortable. I purchased a month ago and i was hoping that the cushions would soften up as it got used more, but they really havnt, and i have found myself looking in stores to buy a different kind of foam to replace whats inside of it.

It looks nice enough, so this isn't a bad review. But i wouldnt buy it again knowing  what i do.
4183091
I got this couch on sale and was so excited to add it to my small space living apartment. My excitement dwindled quickly. The couch is so shallow, you feel like you're about to fall off of it the entire time. The cushions are attached to the back with Velcro, and that sweet ripping noise when you move doesnt ever go away, and its just overall too firm, never got comfortable, and was so much less than Id hope for. Now my best hope is to sell it secondhand. Serta has a good reputation, this couch doesnt serve it well.

Dont waste your money.
3764394
Bought this for my guest room/home office and let me tell you....it is the most uncomfortable thing even just to sit on. I have friends come stay every once in a while and they have all confirmed that it is almost as  uncomfortable As we were during the inauguration. Seriously...there is a bar that runs through the thing that could break your tail bone if you're not careful. And since renting a new home (because who can actually afford to buy a house in Seattle), i have put together several pieces of furniture...and I have to say that this was second biggest pain in the ass thus far. So basically...I like this futon couch as much as I like Donald Trump. Don't buy it.
416154
this pad , is sheepskin and well constructed , but the design , leaves a whole lot to be desired . I bought the small size , cauz this particular brand is expensive (er) than the others , but thought it would really be the cats meow , for my 120 pound butt . the seams hit me right along the nerves going down my legs and actually cauz me pain . I have some particular impinged nerve problems , and wanted something that would really cushion my rear . the design ruins that for me . I will look for a pad with no seams to cauz discomfort . this expensive baby , will be for the passenger side of my car .
1011126
This rug looks so pretty with both my grey and brown couches, but I bought this rug for our kids play room and I have to say it is not baby friendly. It is not soft at all and I hate the idea of my baby stomach crawling and rubbing her face all over this itchy scratchy rug. Its moving over to the formal living area where my baby does not spend much time there. Itll still look great in our house, but just more of a decorative piece. It came rolled up and wrapped in sturdy plastic. It flattened out very quickly within a day and did not have any bad smell like what others have mentioned.
4151441
It looks great but that's the only thing it has going for it. You can feel the wood frame boards that go from front to back when you sit on it.  Its fine if you sit between them but impossible to lay down because you have hard chunks of wood digging into you. Way too much money for this very uncomfortable sectional.
469408
Customer service was very nice about the delivery - had it brought in, instead of curbside for free. However, this couch is incredibly uncomfortable. It's hard as a ROCK! Please be aware before you purchase - way too firm. I wish I could return it, but it would be a giant hassle.

Never buy furniture that you haven't tried out in person.
125982
I rarely return items, but this thing might need to go back.  Yes, it looks great for a futon, no argument there.  But wow, it's NOT comfortable.  It's like sitting on a stack of cardboard on top of bricks and pipes.  Anyone who says this is comfortable is wackadoodle.
3611534
It looks nice but not that comfortable if you are using as an office chair for an 8 hour work day
1238279
It's not comfortable.  It's not built well.  Looks cool though.
4947902
i purchased this and the companion chaise, they look great are easy to assemble but thats where the good stuff ends, they are remarkably uncomfortable, i mean they hurt to sit on, i am a 25 year army retiree and have slept on rocks that were more comfortable, i'm not trying to be funny just trying to advise people before they purchase this product, so in closing i would say if you are purchasing this product to look at go for it BUT if you are ever going to sit on this YOU HAVE BEEN WARNED
3836306
It looks nice but seat is not deep enough and cushions don't have good support for your back. This is not a comfortable couch. I wish I didn't purchase it.
3521970
This looks nice and it is easy to put together but it is not comfortable. The padding is very flat. It wou kd make an ok couch but you're planning in sleeping on it it would not be very comfy.
1967809
Pros:

Easy to assemble, looks nice, construction seems solid

Cons:

Chair does not tilt at all, contrary to description

Unbelievably uncomfortable to sit in - the mesh back pushes very painfully into the small of your back, causing back pain in minutes - and I almost never get back pain from chairs normally, even cheap chairs.

The only possible way to sit on this without pain is sitting on the front edge of the shit leaning forwards, and even that feels awkward and uncomfortable.

Even metal folding chairs are more comfortable than this chair.
4385256
Looks chic but fell apart after a few months and is very uncomfortable, especially as a futon. you can feel the metal or wood supports inside of the couch and the back middle leg just gave out  and the couch collapsed.
1463988
At $200, I guess you can't complain too much. However, this couch is really horrible for actually SITTING on. It looks great. And the price is fantastic, so if you're getting something just to decorate a space, this totally works. But if you actually sit down here for any period of time longer than 5 minutes, you'll quickly realize why this couch is terrible for sitting on. Buyer beware.
2538920
I bought this for $557. Thought it was a tremendous deal since every other site was selling this sofa for about a $1000 or more. With Amazon's no hassle free return policy, figured it might be worth taking a chance on ordering furniture online. I ended up returning it. The sofa is not comfortable at all. It's very stiff and hard. The cushions and leather may soften over time though. It's also small. I'm 5'11" and it did not provide support for my legs or my head. It appears solid and well constructed but it' s not something I would want to sit on everyday. It looks exactly like the picture. I thought the actual look of it was nice. For some people, at a price of $557, it may be worth it, but I do not think it's worth paying about $1000 for.