Bad instructions lead to broken phone.
341807
Followed directions and lifted the lcd completely off the phone. My phone is now useless. Wish I would've just lived with a cracked screen.
2094833
Send me a phone case for a completely different phone. LOL what a waste of time falling on deaf ears I bet
4731925
I destroyed my phone when I tried to change this out.  If you do not do this for a living get help....and not from Youtube like i did.  Oh well you live and you learn.  AT&T here I come.
3043674
Screen cracked immediately while trying to install on my cell phone.
1763614
Phone has already started messing up. Charging port is bad. Costs $300 to fix.
3877558
Main reason for the two stars is BEWARE.  Instructions for the DIY kit that comes with these product, only tells you to heat around the edges.  When in fact it's glues all over top and bottom.  So it caused me to break the 150 dollar display.  Now the phone is useless.  These instructions are fine maybe for other version of the S5 but there is 2 I know of that are way better, and different than the rest.
1665937
Dropped my LG G3 and the the product shattered, as well as the screen underneath.
4587957
I cant give this zero stars, if not I would. Not only did this take longer than the 2 day delivery tome I was given, this product ruined my phone and has come out to be 250 dollars more expensive. The instructions that come with this are not even for the right phone. The instructions also do not depict what you are suppose to do, because they are for another product too. After doing my own research on how to apply the glass, I went on to try to do it, but it ruined my LCD. Now, I have had to pay over 200 bucks to replace the LCD too.
4564823
Truly AWFUL instructions. I have literally bought shoelaces with better instructions than this kit. The instruction sheet is one 4"x10" piece of paper covering the iPhone4, 5, and 6, with plenty of room for their logos, and is of no use whatsoever.
Maybe that's not such a big deal, because there are plenty of videos on YouTube to walk you through it. But the little phillips screw driver is even worse, and the screws on the phone chipped it to bits. You'll need a real micro phillips screw driver to replace the crap one they shipped.(the ones that came in my little jeweler's screwdriver kit are too big, btw.)
Assuming you have your instructions, and tools, the actual screen itself does work. Be aware that it's only the glass portion of the screen; you'll need to swap the camera/earphone, touchpad, and metal frame across, so it is a time-consuming, delicate operation.
4680986
Buying this in hopes of replacing the glass on your phone was an enormous mistake for me!  Trying to do it myself, the LCD screen ending up getting cracked all over when I was removing the shattered glass cover from my phone.  If you crack the glass on your phone, save yourself 2 hours and possibly ruining your phone indefinitely, and just buy a protective cover for the glass to keep it in place.  DON'T ATTEMPT THIS UNLESS YOU KNOW WHAT YOU ARE DOING!  And I am an extremely handy person.
My phone won't even turn on now.  Thanks for nothing, horrible recommendation to have an every-day Joe attempt something like this themselves.  You have to entirely disassemble the phone, electronics and all.
2205361
The phones work very well, BUT the instructions for setting it up are terrible.  Figuring out the Time, Date, Answering, etc. was awful. The writing is not clear or helpful.
2095852
The inner retainer part of the case broke when I tried to remove it to slip the phone in. There were no instructions ; that might have helped.
4850391
i ordered two phones from them the two phone came broken i sent them back i don't feel i should have to pay them to restock broken goods but they charge me anyway and only gave me back half of my money because the value of the broken phones that they sent me went down.i would not advise anyone to buy from them they are rude and don't have good people skills.i'm so sorry i spent my money on they useless stuff.
1989738
It came without enough instructions. Maybe the phone should have been removed from its case before applying the tempered glass screen protector? It did not go on well, and broke at two corners when I tried to ease out the air bubbles.
449262
could not use it or have use for it because the phone was broken when we got the phone.
4482275
Chips prevented both screen protectors to adhere properly to the phone.
1226853
Well here's a picture of my broken phone which I've only had for a little over a month. DO NOT BUY!!!