Quality Earbuds. Fantastic Customer Service.
348652
Not only are these earbuds excellent, but RHA's customer service is also top notch. After my original pair developed a fault, RHA were quick to send me a replacement free of charge (as per the 3 year manufacturer's guarantee). I'm very happy with my overall experience and have been using the earbuds as my go to for gaming, movies and music.
3897270
Before I get into the earbuds themselves, I absolutely MUST commend the Rowkin team for their fantastic customer service. I had a problem with my first earbud and I emailed them.  Within 2 hours I had an apology and someone asking me what they could do to make it right, including offering me a refund or  replacement, and a coupon to share with a friend.  I also had a small issue with my second bud and again the customer service was right on top of it.  They are willing to bend over backwards to help you out if you need it.  They get 5 stars for that.  Now onto the bud itself:

PROS:  Great form factor, it fits nicely in the ear and doesn't shift around too much when I'm running.  The sound is good and the people on the other end can hear me better than most of my other ear pieces.  It is easy to use and the carrying case is a nifty design.  I really love the functionality of this thing!  It is quick to pair and will pair with multiple devices... bonus!

CONS:  The biggest problem I have is with the range.  If the phone is on the opposite side of the body it cuts out.  I had this problem with each of the earbuds that I ordered.  I thought I might have just gotten 'duds' but I think that the radio just needs to be developed a bit more for signal strength.  The battery life isn't amazing as it lasts about an hour or so when I'm using it to run or talk on the phone.  That being said it does warn you before it shuts down so that you can switch out of the earbud.

OVERALL:  I think this is worth trying, especially if you are the kind of person who puts your earbud near your phone, like in your jacket pocket on the same side, or on an arm band to run with.  It works just fine as long as the phone is on the same side and within about a foot or two.  It really does have nice sound and excellent feel.  I use it to walk to work and can still hear out of my other ear for the traffic.  It does a great job with calls and with music, and it is pretty neat looking and easy to carry in your pocket.  The biggest enemy is your body being in the way.  I've simply modified which arm I carry my phone on when running (or I could switch the bud to the other ear), and when I'm listening while walking I put my phone in my shirt or coat pocket.  Like I said, worth a try for as inexpensive as it is, but it does have a limited range.  Hope that helps!
634626
First pair I ever bought were awesome. Those were stolen out of a locker and the 2 I've bought since have kind of sucked.

**UPDATE**
Symphonized called and let me know I was still under warranty after reading my review. They swiftly replaced my broken earphones and I also got to choose which color I wanted. Great customer service.
3038645
A few months ago I ordered the Thinksound Rain IEM and I was very impressed right from the start. I previously had shures that were around $130 and were excellent, but for a much lower cost, the rains were just as good if not better. However, after about 6 months as I was running they started cutting out. I complained to the company and very promptly got a reply from the CEO offering a new replacement. He let me know that they had started putting a kevlar lining in the wires to prevent this type of thing from happening.

The replacements came in the mail and they were broken right from the start. I emailed him back and once again he quickly replied and apologized. Whatever I don't care, but people make mistakes.

He offered these headphones as my new replacement over the Rain. And holy **** they sound so much better it blows me away. The rain sounded great to me, but these are truly worth the extra dollars if you ask me. I'm not good at explaining sound quality, but everything sounds crisp, deep, and clear. These surpass any earbuds I've ever listened to by a wide margin. Also the customer support is incredible. What was initially a really bad situation turned into a positive one. Mistakes will be made sometimes, it happens no matter what company you buy from, what really matters is how they address these mistakes. And for that I give an A+ For the quality of sound I also give an A+ As for overall quality of product I give B+
2241080
Though I already have some very nice Panasonic earbuds, those have an L-shaped jack, so I couldn't plug them into my phone case. So I got these, and they work great too! First of all, you can definitely tell that the brand puts care into their products, as they came in a very nice-looking black box, and seem perfectly polished and shiny. Also, I was contacted soon after by Splaks to ensure that I was enjoying the product, which I definitely was! I was immediately surprised by how good the base is, and all the sounds are very clear and ranged. I'm no music virtuoso, but these are going to my top 3 favorite earbuds list. The only downside (for me) in these earbuds is that the smallest size is a bit to big for my ears, so they slip out a lot, especially when I'm running. Also, the rubber ends seem to come off fairly easily, as one came off earlier today unbeknownst to me. These two downsides lose the earbuds a star, but overall they are very good, and definitely worth their low price.
597791
These earphones are fantastic.  It does a great job at blocking all outside sound, and I must mention they do come with warranty.  I accidentally damaged the jack of the earphones while on a plane, and because of this only one side of the earphone worked.  After my travels, I saw that they emailed me saying it comes with a warranty.  I emailed them, and informed them of how I accidentally damaged them.  A couple days later, they replied to me saying that they are sorry to hear what happened, and that they will send in a new one for me.  The earphones are such great quality, and I am happy to say that their customer service is just as great.  The cables of the earphones are super durable, and you can tell just by touching them.  So if you're looking for some earphones that will last a long time, then get these.  Especially since they come with warranty.
1034090
I really like these headphones, much better quality than the price point, and the customer service has been incredible to me.  I had a pair where they wouldn't work with the cord, just on bluetooth and was very quickly taken care of by their customer service.
3338343
These were super easy to pair with my phone and the sound is great. I was quite pleased with the number of options for earbud tips. I was not able to pair these with my tablet after multiple attempts so I emailed customer service. Their response was lightning fast and they recommended trying a hard reset. When that didn't work, they were very quick to offer to send a replacement set to me at no charge. I'm really hopeful that the new pair will connect to my iPad and I am SO appreciative of their excellent customer service!
3490681
These are premium earbuds at a low price. Sound great, fit great and sync easily. I had a small problem that with some jostling the power button fell off. The company was very responsive, sent me a used pair at no cost, and the button is now replaced. Recommended.
603582
Extremely good headphones - superb sound and build quality across the board. They produce such clear sound I can hear things in music I never noticed before. Customer service was great as well, I had an issue with the connector and thinksound sent me a new pair with an upgraded plug design in 3 days. I really like the wood and metal materials, much better than plastic. 5 stars all around.
2784981
These headphones really are everything they say they are. Great clear sound combined with double-flange tips sold at J-Labs website. They aren't the best quality. After about two months my first pair broke. The sound had gone out on one side. I had registered the 1 year limited warranty that came with these. They sent me a new pair for free. Only question asked was what was wrong with them. The second pair I had broke in about 3 months. The sound would go off and on this time. So I already had this warranty registered. SO I told them about the problem and they sent me a third pair for free again. I was surprised they gave me two pairs free of charge. This third pair has lasted me about 6 months so far and it still sounds great. These do have great lows all the way to highs and they appear to be great quality. Maybe my first two pairs were isolated problems. J-labs has the best customer service I have ever communicated with. They help solve your problems and are very nice and they respond to questions quickly. I recommend these to anybody who doesn't want too pay to much for headphones and get great sound quality to buy these. Just remember to register the headphones warranty within thirty days of receipt. Two thumbs up.
737294
Great headphones. Look cool and sound great for the price. Good lows. Longer cord is nice too. I began having some problems with mine after about 7 months. I emailed the company and they sent me a brand new pair for free! No down side to purchasing these great ear buds.
3287282
I ordered these from Amazon in December 2009 and had no problems in that transaction.  Amazon, as always, is great!
They worked great up until Feb 2010, when my daughter informed me that one of the earbuds stopped working.  There had been no damage to them, they looked like new still.  I went to [...] and started an RMA with them.  I got a quick reply and sent the earbuds back to them.  They replied via email 3 days later.  In a about a week they sent me back a new pair.  I would say that's good customer service, and I hope the new ones last much longer.  If the second pair stops working in a short amount of time....I don't think I'll be buying any more skullcandy brand earbuds.
2278383
I have been searching for a good pair of earbuds that would sit in my ears just right. These fit the bill exactly. The sound is great and is getting better the longer I use them. The fit is amazing, which was really important for me, as I've had problems with other buds in the past. The customer service, as has been mentioned in other reviews, is top-notch. Thanks, jlab!
2269273
These earbuds are really great to listen through.  There are some steps to make the listening best, and they are in the instructions.  Like compressing the earbuds before putting them in your ears.  There is also a stereo switch that when turned on, it makes a huge difference in the sound.  I like that it has volume control that doesn't cut out the music every time you adjust the music (like the stock Samsung Galaxy 4S do).  I also like that there are interchangeable pads to help get the best fit for my ears.  These are really great earbuds.

I did receive a defective pair, but the company has amazing customer service, realized it was a defective pair and replaced them very quickly.  It isn't often that people go above and beyond with customer service so I wanted to be sure to give praise where praise is due.
4677787
I love these headphones. I use them a lot, both for working out and general listening. About 6 months after I bought them, the left earbud stopped working. There was no sound, not even static. I contacted customer service and they sent me a new pair (the product has a one-year warranty). The process was quick and efficient, great customer service, fantastic headphones!
3380856
When these headphones arrived, the USB charging port did not work at all. The USB Cable they supplied with it was probably the cause, because when I tried to the use the same cable with my phone, it wouldn't create a constant curcuit; the lightning bolt indicator on the battery symbol would flash on/off very fast.

I sent their customer service an email (seems that the only way you can contact this company is through email). I don't appreciate only having email as an option for technical support. Plus, it took them two days to respond to each email I had to send. They replaced the headphones, and the replacements are working great.

As for the headphones, the battery life is great so far, I can go a few days without charging them (and I almost never turn them off). The bluetooth range is fantastic, and the sound quality is decent. I'm not a major audiophile so I can't review the sound.

The best part about these headphones is the fit. These things are so comfortable to wear because they are actually contoured to a human head, instead of just flat cups against the sides of your head. The rubberized feel to the finish is nice, and they seem to be well made.