Lasted almost a month but they replaced for free
340343
Worked for almost 30 days, now the sound is too quiet and the mic doesn't work. Very dissapointing purchase.

Update: the seller saw my review, and contacted me to troubleshoot the issue, and sent a replacement! This is so appreciated!
3224437
I bought this 6 months ago. Sound quality was fine while it lasted but it I can no longer turn on. It appears to be charged just don't power on anymore.

UPDATE (12/30/2016): Soundpeats responded promptly to my complaint and mailed me a new set. I have had it for a month and they work great. I am revising my review to 5 stars. Thank you.
3795425
I bought my pair in last month and after a month of regular usage, sound from both earbuds has become barely audible. Even with the volume turned way up, the sound stay very low. The initial sound quality was good, but what's the use if they can't last a month.

What's worse is that their customer service seems to have gone missing too! I emailed their customer service for help a week ago but no response. Their toll-free number just goes to voicemail no matter when I call and no response either after leaving a voicemail.
3377176
Had them a month and they already stopped working.  I filled out warranty form but cant find anyone to speak to so I can fix my issue.
2167023
Had to replace after a few months but with it being so inexpensive it wasn't a big deal. I'm pretty sure it had to do with how we handled the cord so we are taking better care of it.
1014703
It broke after 3 months, but they are replacing it.  Seems a little bit touchy about replacing it.  I wonder why?  They wanted proof of purchase faxed to them even after I included the amazon order no in the warranty request.
636060
Re-Review - They sent me another one, and so far no issues, but I have only had it for a week. So far, so good!

One of these broke within less than a month, the other is still going strong. If you want these to last a long time, mine lasted less than a month!
4244750
These were great for the first month then they keep giving me an error message on my Neato, so basically he's useless again. I've tried all that they say to do and still get the error. Guess I've got to get another new set.
2283843
lasted for about 3 months instead of stated 50,000 hours service life
2177578
I purchased a set of these back in the summer months to go with my crystal headlights. They worked fine for about a month or so and then one side started to delay in activating when the switch was turned on.  The socket connector was removed and inspected and determined that the terminals were smoked. I replaced the original connector with a set of Dorman's Hi Heat Style connectors and lasted about another month only to fail again. This time I inspected the inside of the bulbs and noticed that the spade terminals were smoked as well so I am presuming two of them somehow became shorted to cause the headlight connector to melt. The right side seems to work fine but replaced the  bulbs with another brand and resolved the issue. I sent an email to the OEM customer service poc explaining the issue I had and offered pics as well. One of the reps replied but seemed disinterested in the information that I had provided to him since I didn't buy from them directly. I guess reliability and safety isn't a concern here.
4715922
First one failed in the first use, they sent me a free replacement and it has been working good now for about a month.
2914508
Last month I wrote a review that my glow lasted less than one month (about 12 walks)  and the wires are shorted out. You need to move the strap back and forth to get it to light up.

I am retracting that comment. Last week I received a call from the company apologizing for my dis-satisfaction. Wanting to make good on their warranty I received a new Glow. This kind of customer service needs to be a lesson to a lot of companies out there. I am quite impressed.
4232173
It is okay for the price, but not the highest quality. I bought one and it lasted about 5 month and started to crack. However, the customer service was amazing and offered me a full refund. I would give the product itself 3 stars. But customer service is definitely at a 5 star level.
3225822
It lasted 13 months (one month longer than the warranty) and now needs a new motherboard.  I'm reluctant to buy a $300 replacement part for a $400 computer.
232683
...and it didn't even have frequent use for most of those months.  If it was only going to last a few months it probably would have made more sense to buy one of the really cheap ones that get complaints about only lasting a few months.

UPDATE: I first gave this product 1 star based on the comment above, but am so impressed with the customer service, promptly offering to send a replacement, that I have changed it to 4 stars.
980737
I have had several of these and they work well but don't last more than a month, probably because I have low water pressure. Easy to replace, just twist out the old one and twist in the new one.
2248592
Update: They contacted me and offered to send me a new, as it must have been a defective unit. Excellent customer service, buy with confidence!

Great product while it lasts...for about one month. I've done the maintenance, as is recommended and after about one month it stopped working.