Amazing customer service
344700
I had a problem registering the item, it appeared it had been registered to another account, but the box was never opened. When i contacted the Seller, he responded right away, and worked with me to get it resolved. Very good customer service, would do business with again.
499066
So, I bought this product and after a few months my computer decided to corrupt the SD card. But no worries, after I contacted the seller telling them about my displeasure, they quickly called me back and arranged a return. They fixed everything up quickly and gladly, and their amicable customer service representatives made sure that I did not regret my purchase. It has definitely been the best experience I've had with any customer service ever. Anyways, great quality of service AND the product is fantastic and comes at an unbeatable price. Next time I need to buy any memory chips etc. it will definitely be from them. Highly recommended.
2339286
Great product and amazing customer service. My securing nut broke I reached out to Tyrone direct and i received 3 new nuts in less than a week for free.
1833386
Great product exceptionally great customer service.
112970
Ordered this for a kitchen bar area. The threading on it was incorrect to fit the bolt HOWEVER, wow, what an amazing company!!! I contacted them directly and within 2 days they sent me another faucet and it is beautiful and fits perfectly! We are very pleased and it looks beautiful! Their customer service deserves 100 stars! We WILL be purchasing more in the future from this company!
3378155
The 5 star review is mainly for the amazing customer service that I experienced through harbor direct.

I had only used the thermometer a few times (for checking if my baked chicken was good to go) before it failed. I thought, maybe the battery is dead? I replaced the battery and it still did not turn on.

I then gave a 1 star review, and immediately their customer service emailed me to explain that it may have been a defect and they had already sent another on the way, free of charge!

I can safely say that the new thermometer had already surpassed the life span of the last.

Thank you Kitty from Harbor Direct!
4127126
Amazing customer service! They fixed a problem I had within a reasonable time frame. The product works as stated. Is fairly easy to assemble. And my dogs hate it! Which is what we wanted. So, all good!
2529121
I'd like to take a moment to tell everyone of high quality of customer service. My original item purchased was ill fitting. I contacted this consumer and they immediately responded to rectify the issue. Continues corresponding via phone and email. New item received, perfect fit and good quality for the price but more importantly the professionalism exceeded my expectations. I highly recommend and look forward to doing buisness with you in the near future.  Truly satisfied customer!!

------------- End message -------------
4087902
Wow costumer service is amazing and they are super helpful. They stood behind there product, so when i had problem with mine, that i bought 2 years ago they were very apt to help and make it right, you just don't get that much anymore.  Thanks again Bob and crew!
1204504
Fantastic customer service. I mis typed my info, and they accepted a return! Great quality product for an amazing price.
3653691
The first set i received one of the locks did not work.i contact cs and they responded by sending me an entire new set of locks. Amazing customer service, good product!!
3256255
Excellent customer service!  I am totally happy with my purchase and assistance provided.  Thank you so much!
3799639
Amazing Customer Service!!!!! At first the sizing was off because I had measured wrong. (My fault not theirs). They offered a refund and replaced the belt for a new one in the right size. Quality of the belt is great, its stiff enough to provide support while being just flexible enough to to hurt and be mobile.  Best customer service I have ever experienced !
2038732
Amazing customer service!! After 2.5 years of almost daily wear the metal clips have worn enough that one clip broke and the others will soon follow. I called occidental today and they are sending me 4 new clips with rivets for the back straps for free. They are even covering postage.
I'll include pictures of the clips.
1351707
I had an issue where I thought the lights burned out but it turned out I got the non-waterproof remote receiver wet (completely my fault).

I contacted WenTop for advice on what I had done wrong and they were incredibly fast at replying to my emails and giving me guidance on how to diagnose the problem.

The product is very good but the customer service is amazing!
4457386
Amazing customer service. If you end up with any issues they will help you out a.s.a.p.
I have 2 malador's very bull headed.
1873941
I haven't even received the filter yet but I wanted to let people know about the amazing customer service experience I had with Breakthrough Photography. I wanted to purchase the 82mm 6-stop filter directly from their website. Unfortunately for me, I purchased a 46mm 3-stop filter. I caught the error within a minute of ordering and two minutes after that I had a refund. It was easily the fastest customer service response I have ever seen in my life. There were zero issues providing me a refund and we worked together to identify that it's a mobile safari browser issue which they confirmed was provided to the mobile web developer. I placed my order using iOS chrome and had zero issues, and within 1 hour I had USPS tracking of the correct filter. Seriously, that level of customer service was amazingly efficient and 100% worth mentioning. If their filter is half as good as their customer service I'm going to be a real happy camper.