Product is great! I was disappointed in the delivery
346595
Product is great!  I was disappointed in the delivery.  A large box was left hanging off of my front porch for everyone to see.
1778591
The product has been great.  Very pleased with a wide screen.  Was sorry that I had no idea that its super clarity wouldn't be supported on my computer, which is only 4 years old - its internal workings cannot be changed.  I specifically got one with better resolution, etc., wanting a crisp image and wishing to avoid eye strain, but its potential is wasted on the current equipment.

I have been very pleased with the product, tho its arrival was uncertain.  I had looked for a way to make it a 2-day delivery, but cdn't find a way before I clicked order.  I was to leave the country with it, and it BARELY made it in time.  I was not happy with the inability to contact someone immediately before it was processed.  I tried everything that first half hour, but to no avail.
2784769
Product is great.  A bit pricey, but good.
 Delivered late.  was supposed to be same day, but arrived next day
167623
The item itself is fine.  The papers are very nice.  However, the package was supposed to be delivered on Oct. 24th.  It wasn't and I needed it that day.  Very disappointed in the delivery service.
3989438
Product is phenomenal! But not to happy it took a prime item 5 days to get delivered...
4437617
If I were rating this product I'd give it 5 stars.  It's very well made and we look forward to using it in our new kitchen.  However, the delivery was terrible! We received this item a day after it was promised.  When it did arrive, a corner of the box was wet and broken through.  Inside the box, this heavy item was basically unpacked, except for two inadequate sheets of accordian-style papers floating loose around the items in the box.  When our contractor began to install, we discovered that there are no installation instructions, some screws are missing, and the metal parts were so abraded he thought it was a used item.  It was not sold as used, and I suspect it isn't actually, but rather was so beat up during shipping that it looks used.  This is a very well-made cabinet organizer, which we purchased because of the company's reputation for solid construction.  Because of this, and because we can't stop construction in our kitchen to find a replacement and get it installed before counter tops go in (and thanks to online instructions and videos), we will keep it and install it.  However, I am very upset with the shipper and want to lodge a serious complaint about this kind of delivery. It's certainly not what we expect from Amazon.
104122
THE PRODUCT ITSELF IS GREAT. THE DELIVERY COMPANY DELIVERED THE PRODUCT DAMAGED. A FEW OF THEM WERE LEAKING. SO I MISSED OUT ON A FEW CARTONS OF GREAT TASTING COCONUT WATER
4024487
Aside from USPS being a total nightmare, the product is great!  Love it!
4482629
The product is great.  I just did not receive the carrying strap with it, which makes transportation of the cones difficult
2136402
Bag was torn on arrival and unpacking.  Only 9 in package when the advert said 10.  They are lightweight and strong, but disappointed in the delivery.  Came with another product, so it must have happened before the box was closed.....
4461277
Wonderful product! Not sure what happened but it took three days to get delivered after it was showing out for delivery.
2170198
This is a great product, however, it took forever to get delivered to my home and even the 'tracking' information online was incorrect.  The tracking told me it was delievered two days before it actually was.  I chose the 5 - 7 business days to get the product and it actually took 9 business days.  That is business days...not including weekends.  I was very unhappy with that because it was planned as a gift and it did not come in time for the party.
3188879
Product as expected and great, however very disappointed with delivery, box had huge gaping hole and metal of screen was dented in a few places. Annoying because it's large and difficult to return. We will have to live with someone's shoddy handling, and not knowing at what point that happened.
3459173
The product is excellent and doing the work. The delivery was delayed and missed the communicated time in 12 hours.
2569138
The product is excellent and works great, just like the youtube videos show.  However, the Prime shipping got screwed up royally.  What should have taken 2 days, took 10.  I live an hour SW of Orlando.  The package left Lousiville KY on UPS and arrived in Orlando on day 1.  Everything was looking good....then it got on a truck and went to Jacksonville FL(wrong way), then back on another UPS airplane to Dulles, VA then a truck to the original manufacturer in southern PA!  WTF over!
  By the time is made it back to me, the packaging was trashed.  Luckily, the box had plastic wrapping from the factory and it needed all of the original protection to survive the UPS shipping buffoonery!
  Hopefully you will have better luck.  Amazon completly ignored my complaint about the shipping.
3881294
The product is great! But the boxes they arrived in looked beaten, and raised consern if the contents were ok.
3778152
This bunk bed set is beautiful and seems very sturdy! The directions were very clear and we had all of the pieces (which I was a little worried about since it traveled from Mass to South Dakota!) Delivery was the major reason I only gave it 4 stars. When I ordered, it was said to be delivered between Nov 15th & 19th...unfortunately, I didn't find out until after I had already ripped my boys' room apart that the delivery date only meant it would be to a different delivery service by those dates. The delivery service contacted me to let me know the earliest I could get the bed was Nov 23rd! The day before I was supposed to receive the bed, I was contacted again with a delivery date of Nov 27th! I was confused and upset since I had already confirmed a date 4 days before. I called and left a message & was told it was, in fact, coming on the 23rd, but for some reason, there was duplicate paperwork. The delivery service arrived within the 4 hour window they gave me and ultimately, I was happy with everything!