Real Disappointment with Amazon and the seller, ProPower Emergency Supply LLC for failure to correctly handle this order!!!
346121
At this point, I have to say "I hate it" ... but we'll see.  ProPower Emergency Supply LLC was the Amazon seller for this item, and after they [or maybe some software error] sent the meter to the wrong address, I did receive finally the meter at my correct address.  BUT - NO INSTRUCTIONS WERE ENCLOSED.  C'mon, can't we get that right at least in the year 2014?  I'm capable and assume I can install this meter anyway, but no where can I find any other meter with 4 rear connections [ +, -, C and R )...most have 2, some 3 connections.  No instructions, no explanation...real disappointment and I don't want to risk blowing out the meter assuming I can guess at the connections.  I can't find directions anywhere on the internet either for this model.

Really poor service!!!!!!!!!!!
1348652
I love Amazon Prime but boy have they screwed up this order.  I ordered  this in black way back on May 27th and just got notified today that it it will now be the middle of August before they will ship, so much for two day delivery.  If I want white I can have it in two days but white will standout like a sore thumb.  How hard can it be to get in a shipment of back ones?  I am remodeling our motorhome and can't proceed with the electronics section until I get this unit.  If your  order is for  black be prepared for a very long wait.  Geees Amazon

Update: I contacted Amazon Customer support however the estimated arrival date was not changed and they thought it was a shortage by the manufacturer however every place I checked had them in stock.  My local camping world has 4 black ones in stock at $7  cheaper howver it will cost $10 in fuel to get there.  This appears to be a buyer issue and not a supply issue.  Customer service did issue a $20 credit for my trouble ...but all I want is the product.  I will be canceling the order and get it from CW.
2488789
Never got the item because the item was never available in the first place.  Made this order for Christmas and found out the day before Christmas Eve that it would not be coming.  Then the seller tried to get me to give them my credit card number over the phone to charge me more money for NOT getting my item.

I have never had bad luck with Amazon in the past but this was the worst!
4163079
I love ordering from Amazon.com but this book dealer is the worst.  I ordered a large print bible for my sister for Christmas.  She is legally blind but can read large print with a magnifying glass.  The print on the bible they sent can not be large print .  I can barely see the small print.

I have emailed their customer service for an exchange at least 5 times.  I just get a form response saying I must return in 30 days for full refund and I must pay return shipping.  They will not even address the fact they shipped the wrong book.  This bible is very heavy and will cost about what the book is worth to ship back.  I am very unhappy with this company.  I would never order from them again.  Do not use SuperBookDeal at Amazon marketplace!!!

Do not use
2743209
This company charged me $45 for "expidited" mail service and yet they can't get the MP3 to me until after Christmas!!  I ordered the Friday before Christmas - every other place I ordered online (including Amazon who only charged $18 for express delivery and a guarantee that it would be here on the 24th) is able to provide the material before Christmas and for WAY less than these jerks.  Sorry folks, you charged fully HALF (more than half!) of what I paid for the equipment to ship it to me with a delivery date past Christmas.  Will NEVER order from these guys again!
79070
I tried to order this system for my daughter's birthday last week. I placed my order and because you can't delete any of your old payment methods, my payment was initally declined because an old card was noted as the primary one. Well once that was worked out, My card was still being declined this time for insufficient funds. When I contacted my bank, they told me they didn't have any pending charges from Amazon or fraud alerts. I informed amazon who proceeded to charge my card again...STILL with no luck. So, by this time it was well in the evening which meant if the order was placed I would possibly receive it on Saturday (my daughter's birthday). Well after the third attempt to charge my card the customer service rep said to wait 2 hrs to see if the card is accepted. After an hour no charges were showing up on my card, so I canceled my order or so I thought, and purchased a 54" Spalding Portable system from Walmart for $250, they even put it together for FREE!!! Amazon not only charged my card ANYWAY, but I got an email saying that the item was shipped. I called customer service and she SAID she cancelled the order and requested UPS intercept the item and send it back. It was not, it ended up being shipped to my home anyway, my daughter seen it, surprise ruined...THANKS... When I called amazon to have it returned, they said only one of the items were cancelled...but they will have UPS pick it up in the morning. Of course that didn't happen and the last customer service agent had the unmitigatted gall to get nasty with me stating that UPS doesn't pick up on the weekends and they will come Monday or I can take it to them myself.

As far as this hoop system is concerned, the box was a mess, I wouldn't be surprised if none of the hardware was in the box...but do yourself a favor.....purchase locally, have them put it together...it will save you a whole lot of headaches
4828789
After waiting almost 2 1/2 weeks to receive the Aquasaurs (which was one of the main things that my granddaughter wanted for Christmas)the package finally arrived..It was not what I ordered they send a completely different item..I called immediately and was told to send the wrong item back and that a new one would be send out..and probably would not be received for at least 2 weeks..It was now Dec 20th..They would not mail it out in time for Christmas even though it was not my fault..I cancelled the order mailed the wrong item back via UPS and as of today 1/12/11 I still have not received my credit...I will never purchase anything again from this dealer....
3148445
I normally do not write reviews.  I look to see what other people have said before I buy, but when everything goes well, I just move on.  Not this time! I have been buying from Amazon for years now.  This is the first time that I have not received my product.  I ordered it on 5/3 and supposedly it was shipped on 5/5, however when I still did not have it on 5/29 I tried to contact the seller.  I did not get a response.  I am now working with Amazon to try and get my money back.  I felt this seller had good feedback, but now I would not trust them at all. I would give NO STARS if it would let me!!!!!
3965630
1. Ordered item was delivered beyond stated delivery time on the Confirmation sheet.
  The dehumidifier was ordered 06.11.2010, delivery time supposed to be 06.23.2010
  By 06.30.2010 it has not arrived yet, and we did not get any delayed delivery notification. We called amazon
  customer service and were told then that it will be delivered on 07.01.2010, which it was.

2. We read the manual and proceed to run the dehumidifier. It won't run. We had to call the DANBY company. We
  were told then that the humidistat has to be set at 40. This information should be printed in the manual.

3. We ran the machine on continuous, the water collection bucket became full, the water run over and the machine
  did not shut off by itself. We foud the floor wet around the dehumidifier. We called DANBY company again for
  explanation. we still did not know why the shut off switch did not work. Also were told that there is a 2nd
  smaller bucket in the machine. After we remove the big bucket, when we shake the machine we feel that there is
  water in there swishing. We could not locate the 2nd bucket on the dehumidifier.

Poor workmanship and poor manual, it has to explicit
464471
PREVIOUSLY, I ordered this product twice from Walmart when, at that time, was a little cheaper than offerings on Amazon (currently, as of 11/03/11, Amazon offerings are cheaper).  That was a BIG MISTAKE!!!  BOTH shipments through Walmart's selected shipper were severely damaged.  When I tried to contact them, their ONLY automated reponse was to bring the damaged paper into one of their stores and they would arrange for replacement.  Since I am handicaped and have to pay for transportation, this was, at the very least, very disappointing.  There was NO RESPONSE to my submitted feedback on their site!!!  Inexperienced people on the phone were no better!!
Let me share an Amazon experience with you.  Only ONE time out of MANY orders through Amazon did I receive a damaged product.  When I contacted Amazon, they had a replacement sent to me the very NEXT DAY.  This was before any arrangement or requirement that they receive the damaged product before taking any action, as is the usually procedure before replacing damaged items.
I strongly recommend Amazon for service and dependability.
1626779
I originally ordered this shed on October 2nd, after waiting for approximately 10 days, I checked with the shipper, the shipment was lost. Amazon was contacted and a replacement was on the way. I received the item, and unfortunately waited a week to open it and start assembly. After starting the foundation and setting the floor in place I realized that the walls, skylights,and all hardware was missing. Upon closer inspection, the box clearly states box 1 of 2. Called Amazon again, the only options so far was to take a 20 percent discount, or pack up all the roof, the doors, the flooring and the supports back in a box and ship it back. I expressed my dismay, but those were the only 2 options as Amazon themselves have none in stock, but vendors who use Amazon for a marketplace have them in stock. While I realize this is normal operation, I would have hoped Amazon would have stepped up and sent the rest of my shipment, or found a replacement without having to wait until Amazon had got another one in stock. I am puzzled as to why I have to do leg work for a clearly incomplete shipment on Amazons behalf. As far as the missing box, they expressed ZERO desire to find the missing box. The second box is not a small box, it contains the walls, skylights and hardware. I just wish Amazon would step up and be a responsible seller and find my missing box, or get a replacement second box. Has Amazon gotten to big to remember customer service? I would hope that an Amazon representative manager could call me and try and resolve the problem without me taking several steps backwards.
293698
I ordered this item way back in early December.  Amazon.com sent the same incorrect item TWICE after calling them TWICE about that fact.  I finally ordered the Kingston 1GB chip from Buy.com and it came without problems within a week with free shipping (in all fairness, Amazon.com offered the same deal, except they couldn't send the correct item!).  It's a shame that Amazon has gone the same overseas customer route as other on-line purveyors and the customer service really sucks[...].  As the adage goes:  Buyer Beware!  You can believe this review!
3924847
Do not buy from this seller! I was sent a battery that would not hold a charge and I am in the middle of one of the worst customer service experiences I have ever had. This seller reimbursed me for the battery but did not reimburse me for the shipping charge to me and shipping charge to send the battery back. Bottom line I am out $16.03 and power198 refuses to reimburse me for this because they claim I ordered the wrong battery. I have been using my drill for several years and replaced the battery twice with no problems. I know what batteries are compatible and which are not. I have been using cordless tools for years and I know how to buy a correct battery. Believe me, I keep up with cordless tool battery technology and how to care for them and which batteries will work with my tools. I also know when there is a problem with a FAULTY BATTERY. I have notified power198 to no avail and then I contacted Amazon and have not received any help from them. Power198 is a market place seller with Amazon. I do not recommend buying anything from any of Amazon Marketplace sellers. If you do and there is a problem with the product you are are screwed.
I would also like to note that the battery was shipped to me stuck in a plastic sleeve for another battery, probably 18v, not a sleeve for the battery, without anything else. The box it was shipped in was absolutey falling apart when I got it. I can only question if the battery was used or if it had been sitting around for a few years. Very suspicious what they sent me. Unfortunately I have to give power198 at least one star, they deserve none.
DO NOT BUY FROM POWER198 THEY ARE UNRELIABLE AND SO IS AMAZON WHEN YOU NEED THEM TO INTERVENE AND HELP.
247789
The delivery of the product was refused because the Vendor charged about $28.00 to send the remote which cost about $8.00 and could have be sent USPS for about $4.00! After being notified by E-mail refuse to cancel the order!

The shipping costs were not shown until I received the confirmation of the order from ?? & as stated above which E-mail the cancellation immediately sent, but not complied with! Only after I disputed the charges with AMEX, was there any solution! I will continue to purchase items thru Amazon, but don't

understand you leting the vendor get away with not considering the effort on your business their shipping rates have on your customers!

Respectfully, Marion Randall
4807377
This order went wrong on so many levels I kind of can't believe it.

I ordered the Honeywell air purifier (model HHT-011) specifically because it has the cleanable filters; a friend got one from Amazon & loves it.  I ordered a new one, obviously, and the Amazon order page indicated the model is Prime eligible and fulfilled by Amazon via FedEx.

So here's what I received (2 weeks after promised, sent not by Amazon but an Amazon seller, "Todays Concept"):

A new USPS-delivered box (NOT FedEx) with an extremely damaged, banged up, punctured and repeatedly re-taped cardboard box inside it.  Inside that old, beat-up box was a clearly USED Honeywell air purifier model HHT-016-MP (NOT what I ordered), wrapped in ripped plastic bags, including empty filter bags.  The instruction manual says none of the filters are washable, one (the pre-filter) must be replaced every 3 months, the HEPA one every 6 months.  No washable or permanent filters in this model that I didn't order!  There is no original packaging apart from two ripped open, empty plastic bags that are supposed to contain pristine filters (though the size of the bags makes it look like they don't actually go with this model, too small).

This is so far from what Amazon promised on the Honeywell HHT-011 description page that I don't even know what to say, except, hey, Todays (sic) Concept, I WILL NOT be paying return postage for this used piece o' drekk, nor will I be paying your "restocking fee."

I do look forward to Amazon getting their act together and sending me what I actually ordered and paid for.
1773592
Firstly, be forewarned.  This seller is not concerned with customer satisfaction.  The product arrived without the user's manual and without the CD/ROM that contains software/drivers for operation.  Additionally, the product will not hold a charge.  I emailed them numerous times over a period of four days with all of these concerns and with the request to return the product.  Their response have always been curt and incomplete.  On day three I finally received a link to download the manual.  It was written in TERRIBLE broken English that had been very poorly translated from Chinese and was very nearly useless.  From it I was able to learn that the battery in the unit should fully charge in 3 hours time.  I had mine charging for over 48 hours and it remained dead.  On day four I finally received the download link for the software which I no longer want or need since the unit is not functional.  I was on the telephone with them this morning.  I called three times and each time, after I explained why I was calling, they put me on hold and left me there.  Now, after filing a claim against them through Amazon, they have at last provided me with a mailing label for return.  Problem is:  they require me to pay return postage and I refuse to do that.  I will leave my claim against them with Amazon and hopefully can get full refund and a return mailing label that is paid for.  DO NOT BUY FROM THIS SELLER;  YOU WILL BE SORRY!

UPDATE:  Seems Amazon allows sellers of non-functional merchandise to require the buyer pay return postage.  It is not appropriate in my point of view!  Seems my opinion is not shared by Amazon. With no alternative, I did pay for the return postage so I could recoup the original purchase price at the very least.  Not a happy situation!

UPDATE 2: January 1, 2014.  Today I received notice from Amazon that the original purchase and shipping is being refunded.  While I am grateful for Amazon's influence in the outcome, I remain stunned at the callous inconsideration of Amscope in their performance as an honest business enterprise.  Have a look at Top Ten Review's consideration of Amscope:  [...]
You find that they are listed last.  Listed number 10 out of the ten companies reviewed.  There are nine other companies listed there that should receive your business before Amscope!
534209
I called AMAZON AND this vendor first thing after ordering (AFTER FIRST PHONING AMAZON WHO SAID I HAD TO CONTACT THEM DIRECT), when I discovered I had ordered the wrong part -- no response, but lo and behold I was charged immediately...and did receive the product.

Please have your seller contact me and send a pick up tag -- I should not pay for return shipping and do expect a complete refund.

VERY, VERY BAD SERVICE ON THE PART OF AMAZON AND THE END SELLER!!!!!!!!!!!!!!!