Came with crack but received full refund.
347036
Product came with a crack in one of the holders. It is fairly cheaply made. I was given a full refund but after seeing the product would probably not choose to purchase this options again. They were however quick to refund my purchase and it otherwise would have been a fine functioning unit.
3577200
the first one was cracked. got the second one and it is cracked to! the first one didn't fit well either. They said they would give me a refund. They were very good at getting back to me and were very courteous.
3044222
The item came with crack on the top part with the sliding glass. I requested amazon to change the top not the entire item. I expect the part to arrive soon.
4169913
Bought a new 9" tablet for my son's birthday in October the following month he cracked it. Submitted a claim to square trade and they told me to get with the manufacturer first. The manufacturer did not cover cracks so square trade sent me a return label.  Once the package was picked up square trade transfer the funds to my PayPal account.  I will use this service again.
1611341
My screen cracked too.  You should refund everyone their money.  The screens are no good.
3770007
Came cracked and broken despite the careful packaging so I'm a little suspicious. I am posting this review within 5 minutes of it being delivered (9/17/17 11:35am). I applied wood glue and will mend it with some duct tape but if that doesn't work I will probably return for a refund. See picture.
4161571
I just received this new product and have yet to use it. I opened the package and started inspecting the product, and I noticed the side appears to be crack or not completely sealed (refer image). I took pictures of both sides so the crack can be compared. I am disappointed in this product already.
555105
First one came cracked.  Second one had same crack.  Third one also cracked, returned for refund.
2618441
It was not new as said in the description and I am currently waiting for the total refund.
2277598
Mine arrived cracked and I ended up returning it. I was unable to use it at my daughters Tea Party birthday party.
2551330
This bookcase came quickly and had free shipping, which I was very happy with but when I opened it I discovered that there was a crack horizontally across each of the bookcase's sides. The package weighed 96 lbs and was a pain to get into my apartment so I wasn't willing to repackage and return it. I was still able to assemble the shelf and load it completely with books but it bows out where the cracks are and the cracks are obvious when looking at the sides of the shelf.
4011344
Got good results.  When I ordered the bottle came with cracked top.  I submitted a complaint, received a new bottle free of charge, also with a broken top.
1058225
One arrived cracked, so I was disappointed.  However, they were great with processing the return.
2945505
Seems to work really well but was delivered with a crack in it. No damage in shipping. Just a defect.
4707078
Just got this in the mail today, and the moment I opened it up I saw there was a few cracks on the screen. I'm beyond mad right now. Why would I be sold a cracked product. Is there anyway I can exchange this for a new one or get my money back? This is not okay.
4229890
It was crack when i open it and i am waiting for a new one The customer service I tried to help me was very active
3418983
Never got it, got call from manufacturer that shipment had been damaged. Got full refund, for which i am grateful.