The product's GREAT, but Twice Amazon sent wrong item
347047
I purchase Define my curls from local store but for convenience ordered it from Amazon.
Turned out they had barcodes for Devine my curls on Hydrate my curls product.  They are both made by motions but is not the same.  Customer Service Rep talked me into ordering from them again, same thing happened.

The product is great!  Amazon just couldn't get it to me.
4105783
usually amazon does a great job when it comes to sending the correct item to me, but this time they failed...they weren't even the ones that I ordered.....so upset
3485779
MY FIRST ORDER WAS GREAT BUT THE SECOND ORDER WASN'T THE SAME. AND STILL I DIDN'T USE IT BECAUSE IT'S NOT THE ONE THAT I WAS LOOKING FOR
766725
The BALL (singular) is great...my dog's favorite toy.  So when he killed the first one, I bought a 2 pack to replace it.  I only received one of the balls.  Amazon was awesome about quickly refunding me for the product.  Would have rated higher if I had received both items.  Buyer beware and count your purchases.
1358338
After calling Amazon and explaining that I had been shipped the wrong item, they said they would send me the correct item with next day delivery.

The next night, I found the same incorrect product at my door.

So far I have received two "Hoover SteamVac Carpet Cleaner with Clean Surge, F5914-900" which are cheaper than this cleaner.  I'd prefer the F5918900 because the handle attachment has 2 spin brushes instead of the single spin brush.

I'm hoping on the 3rd try I get the item I ordered.
I also hope that this product is awesome for all the hassle that I've dealt with.

Update:  Even after an investigation, the F5914900 was sent to my house...... again.
I've given up trying to get the correct carpet cleaner after trying to get the correct one for almost a month.  I've accepted the "Hoover SteamVac Carpet Cleaner with Clean Surge, F5914-900" with a refund of the different between the price of this one and the price of the one that was sent to me (which was about $15 different).  If you are considering ordering this exact cleaner (F5918900- with the 2 spin brushes on the attachment), just save yourself the money and order the Non-Pet one.

The Amazon customer service reps that I spoke to were very patient and helpful.
Now to go try this cleaner out.
4526612
I recieved the wrong product when it was shipped.  however I was still able to use them in my suburban.  the two piece i recieved it  nice but now i have to find the correct product
4892510
The product is great.... HOWEVER, I received a package of only TWO TABLETS, not the four tablets advertised.
3644731
Im sure its a great product, but amazon is making me review it
1080753
These gloves are actually wonderful.  I wore a pair out so I ordered another pair.  Amazon sent the wrong size--small instead of large twice--which has been incredibly frustrating.  They are my favorite gloves, but given the frustation of receiving this order wrong twiice, I went to Ace Hardware and bought an alternative pair.
1703170
lmao I bought this, and it looked great and I was so excited to use it! Turns out it was the wrong product, but Amazon Basics are always on point. I got my refund on this item without having to ship it back! Awesome!
393856
The product is great, but the shipping department at Amazon is not that great: This is the third times that Amazon sent only a fraction of the products as promised: instead of 6 packs, they sent only one pack!  So make sure you always check what you get!

Another bad news: this tortillas has very strong raw soy flour ordor. The texture is very hard....
3829364
I like the product, but i had ordered two and only got one.
969314
Probably a great product, but I can't use it because I ordered the wrong thing.
73815
I Love this product but I ordered it twice on two separate occasions within a week from each other and received a different paint same labeling same item number 65049 but different paint so I'm not happy about that.
2149131
Great but whoever shipped it for Amazon is an idiot.
2911060
I assume that when you actually receive a new, functioning unit, this thing is great.  However, for some reason, Amazon shipped me a dog-eared Hanna Instruments box with a unit with most of the feet fallen off, some grime on the unit, and a transprent protective sticker on the LCD that barely held on, it had been peeled and re-stuck so many times.  What a bizarre anomaly, after buying dozens of products at Amazon over the years, this is the first time I am confronted with something so obviously in used condition, and not even functional (never even turned on, with supplied 9V battery or another brand-new 9V I tried it with).  Almost seemed like a practical joke.

So I used Amazon's refund/exchange system for this first time, and exchanged my crummy unit for another.  The second unit I received seemed new, and worked to the extent that I could verify it upon receiving it - haven't really put it through its paces yet.  Still, works as advertised, seemingly.  I have to say that Amazon makes it easy to exchange the item, although I would have preferred not having to go through that experience.
4510078
Wrong item delivered twice to the same pic and item number