Great customer service!
352294
Consider this an update to my original review in which I wasn't much of a happy camper.  I hadn't read the fine print to understand that this particular product wasn't designed for higher powered items like some external hard drives or external blu-ray devices.  But Anker contacted me to see how they might help.  They suggested the Anker Uspeed USB 3.0 4-Port Hub with 12V 2A Power Adapter and 3ft USB 3.0 Cable [VIA VL812 Chipset].  They provided me with an exchange and all I can say is WOW!  This product works Grrreat with all of my high powered items plugged in all at the same time.  I would definitely recommend Anker's outstanding products and their professional customer service to anyone.  Thanks again!!!
4186731
I had a minor issue w/ the sprayer when it arrived and emailed the seller. Within an hour they replied back and took care of the problem.  What great customer service!  Product seems to be very sturdy and will last me for years to come. Thanks!
2384887
Had an issue with the power bank, but customer service was great and replaced my problem item by contacting me directly. Great customer service goes a long way in my eyes, and certainly was shown here by this company, and a good product that my girlfriend uses for her phone @ work. Highly recommend to anyone looking for power bank backed by great customer service!
1077260
received my order on time. great customer service! they really reach out to their customers plus their product has a good quality.kudos!
2446543
This didn't fit my application because it was too short, but the customer service was the best!  I will definitely use this vendor again for future purchases!
3409415
Great customer service!!!  They not only were great to work with, but had a great product and even custom made a ladder for me!
2224885
I had ordered a set of lights.  They came and I put them away to give as a Christmas gift.  I pulled it out shortly before Christmas to test them. (Yes, I know, I should have tested them right when they arrived.) I was so disappointed to find out they did not work - some sort of a short in it.  I figured I would be out the money, but decided to write the company anyway.

  I need to let you know that this company was amazing.  Not only did I hear back from them VERY quickly, they really and truly took the time to make sure and fix the problem.  They even sent out a new string set to replace the broken one.  Ok, here is where it gets better.  They even emailed me later as a follow up and see if the new ones met with my approval.  Can you believe a company that would worry about their customer satisfaction over an order less than $20?  So, I give them 5 FULL stars and am very happy with their customer service, follow through and genuine concern for one customer's satisfaction.

BTW...the product itself is GREAT!!!  It adds just the right amount of light and the string is really easy to manipulate to where you want it to go.
2783705
After purchasing two of these, one had a problem.  Their wonderful customer service rectified it to my satisfaction. Would definitely do business with them again.
4155476
Excellent customer service! Speaker quit working a month or so in, emailed the manufacturer and within hours I was contacted and a new speaker was on the way. Received it in two days, and works. I am hoping it will be better than the first experience.
4068576
Excellent product and even better customer service. I received my new unit, it did not work, when I called customer service they rapidly replaced the unit for a new one.  I was greatly impressed!
1974797
Best customer service, ever! Before purchasing, I contacted them to see which size would be best for my soon to be 4 year old. I read some of the reviews that said they ran small and didn't want to hassle with a return, especially since it was a birthday gift. The recommended sizing was perfect and my son loves his garbage truck shirt. After just the second wash, there was a large home in the collar. I contacted them, and right away they helped out with replacing it. The shirts are all pretty great and all of the kids will love them, but the customer service is above amazing!
2753023
Great product with even better customer service!
4534046
Great customer service! I had a little hiccup with my order and they were right on it and fixed it! The decals are good and they ship fast. Will definitely buy again and recommend it to others.
3201675
Awesome product, and even better customer service.  I will definitely be making more purchases from them soon!
3153488
I purchased these for my wood patio cover and, unfortunately they were slightly too small. The product came quickly and looked great. I emailed the company and explained I needed to return them. I received a telephone call from the owner explaining the return process. He was very pleasant and helpful. I thanked him and we hung up. A minute later, he called back when he realized we lived just a few miles from each other. He wanted to save me the hassle and expense of going to the post office and mailing the product back. We ended up meeting up and he gave me a refund in cash. I told him this was the most personalized service I've ever received. I recommend the company and product highly!
2932061
Awesome customer service! And donated part of my purchase to charity. Thank you!!!
1393106
Awesome Customer Service!  And product works as expected!