Disappointed. Quit Working. Soap leaked into battery compartment
340015
So I purchased this item in June 12th, 2016 and it quit working the first week of October. When I went to change out the batteries, it had soap seeping into the battery compartment. Evidently, it somehow short circuited the device is what I believe. I don't know what the internal components look like or how the soap has seeped into the battery compartment. I wish I knew if it had some sort of warranty because 4 months is very disappointing.
3260631
For 17 months, this little guy was a 4-star worker. He squirted out the soap via a hand wave. Then one fine summer day, he gave up the ghost. I did an autopsy and found a tremendous amount of corrosion in the battery area. Despite the dispensers 4 raised feet, and our own efforts to keep the guys feet dry, it was just too late. In denial, I cleaned him up, installed fresh batteries, and tried to revive him. No luck.
Definitely some design flaws that prevent this decent guy from being a superstar. Adding a skirt
475863
Bottle collapses due to suction, mixture of soap to water tricky. It does work, occasional maintenance, Cannot get new soap bottle, unable to contact the company.
616265
We've had two of these units over the past 60 days. Initially worked very well and the soap was just fine.

Each of them suddenly stopped working after making it half way through the second refill with no untoward events preceeding the loss of function.

Even with the relatively cheap initial cost, we don't find this product worth the hassle.
1103826
The sensor that detects when soap needs to be delivered is poor.  It can detect a sponge, but if you just want to add soap into a pot so it can soak, you will get nothing.  Very frustrating.  In addition, the batteries that came with the unit only lasted a couple of weeks upon receipt.  When I went to change them, they had gone bad and had leaked in the battery chamber.  I removed them, cleaned the battery chamber and replaced them with name brand batteries.  Unfortunately, the damage had been done, and while new batteries would bring it back to life, their life span would only last a few weeks.
I checked to see if I could return the product as defected, but discovered I only had 30 days to do so.  Unfortunately, this defective product performed well enough for the period I had, but now my opportunity to return it has closed.
Buyer beware.
2553838
Very Poor products. I have order two automatic soap dispenser.every morning one of the dispenser under i can see full of soap.first I thought it was leaking.but it's not.i finally found that whenever night, I turn off room light this dispenser automatically pumping soap.that soap i have seeing evey morning. I believe that's senser havi g problem. Now I returning my product tk amazon.i am recommending don't buy this product at any cost.

Thanks
2874082
Only worked for a month and a half.  It was great while it worked, but now it doesn't dispense soap at all.  We have comparable models elsewhere in the house, and they seem to be going fine.  One of them we have been using for about 2 years!  So, I'd skip on this one.
3166103
it looks nice in the kitchen since it's stainless steel. however it started leaking and imploding and soap was oozing out of it (it was less than half full). cleanup took longer than expected and the entire dispenser was soapy and then the batteries got soapy too inside. too much of a hassle for the first 10 minutes of use. no choice but to return.
4441312
Worked about a month.  Sensor motor worked fine, but quit dispensing soap.  Used in kitchen with Dawn dish washing liquid. .  Disgusted threw it in a drawer.  When the relatively new 8 0z. Simple Human sensor unit stopped working, same issues.  I pulled this out and revisited to no avail.  Noise, no soap.  Sent email asking my options, no answer back. Junk.
3532653
first my order was lost. it took weeks to get .It worked only a few days before soap flooded the battery compartment. not good
1474154
While using the washer the soap reservoir would fill with water on any wand setting other than soap fan or stream.  This meant that the next time I went to use the soap function the soap was so diluted that it didn't do anything.  I had to dump the soap tank and add new soap which is expensive.
4090377
I really loved this initially.  However, even after following the directions, it barely lasted a month before it just quit working.  We replaced batteries and ensured the battery compartment wasn't wet,  We are scratching our heads.  Everything I have purchased through Amazon to date (quite a bit!) has been just as expected.  This soap dispenser is a dud.  I emailed the seller on 7 May and thus far have heard nothing back.  We are quite disappointed. It wasn't expensive, but still...it is not unreasonable to expect a product to perform longer than one month. Back to the drawing board, Hayden.
107545
I bought this on June 22, 2015 -- less than a year ago.  All seemed fine and I really liked it until about a week ago when it started dispensing soap on it's own.  I had to remove the batteries to get it to stop.  Every time I put the batteries back in, it starts dispensing the soap on it's own again. I've tried cleaning the sensor,changed out the batteries, tried it in a new location but it still keeps doing it.  Very disappointed.

Here's a link to their product support for the same problem: [...]
1611423
I ordered it six months ago and it worked fine up until last week when I would put my hand by the sensor and the light turned red (not green).  I figured it must already need new batteries (although the sales pitch indicates the batteries should last much longer than six months).  I changed the batteries and now when I put my hand by the sensor, the light turns green but no soap.  DUD!  So sorry I bought it .

Update (April 25):  After finally connecting with the seller, the seller did immediately replace the dispenser and since then I have had no issues.  So now I am not sorry that I bought it.
1350699
Received mine today; promptly filled both sides, and much to my regret, as indicated in previous reviews, the soap is already leaking into the lotion side and will eventually ruin the lotion.  Too bad; it's an attractive item, but the leaks are not acceptable.  It has ruined my 12 ozs. of lotion and possibly 12 ozs. of soap.  I will return this item.  It really does not work.
1598165
Not enough soap comes out on the highest setting. I put fresh batteries in and only half the amount I want comes out. After what feels like 10 uses the batteries aren't high enough. I used normal Duracell batteries.
530232
Loved this soap dispenser for the first 7 months, then it began to leak and ruined the sensors in it.  This is not an issue you should see in a $40 soap dispenser!