Horrible hardware for an ok shelf
358176
DO NOT TRY TO USE THE SUPPLIED DRYWALL ANCHORS. They are utter garbage and will destroy your walls. Even once quality anchors are substituted, you'll find that the two small retaining screws that keep the shelf attached to the mounting rods are missing. Once you deal with these hurdles, the shelf appears fine, but garbage install = garbage rating.
4253417
The mounting hardware did not fit the shelf; hours of trying to make if fit before just pounding if in.
1648876
We bought this thinking it would be a great bookshelf for our tabletop gaming books. When it arrived, it was a nightmare to assemble. The instructions labeled each piece 1-12, but there were barely visible, tiny markings on each of the particle board pieces that may or may not have been similar numbers. We thought we had it constructed properly, but when we finished it up and put the shelves in, we realized we had put one of the tall pieces in upside down, which misaligned the shelf pegs. There was absolutely no indication of which side was up/down until you actually put the shelves in. We're going to try and return this and hopefully never buy anything from the Coaster company again.
1904237
No hardware or direction came with this item!! Opened it up to put it together, only the shelves were in there. Horrible!!
4703757
Having recently moved into a new home I needed a lot of shelves. Of the six different types I have bought this one in particular stands leagues above the others for one reason: it is absolute trash.

When it arrived every single piece was bent horribly. I had to use a claw hammer to bend the pieces enough to even fit together. Putting the screws in however, become mostly impossible due to the shelves not fitting flush because of severe warping. The bore holes themselves where drilled approximatly a half millimeter off which ensured that inserting the screws was nearly impossible. To add further insult, the screws are of a very cheap material and they turn to dust/strip upon the slightest resistance.

I finally got this atrocity assembled after two hours of effort and it looks nice, is fairly stable but still garbage for the cost. I attempted to look into returning it, but the Safco customer help is rude and said "Return it to the store." Consider the box itself specifically states "Do not return to store."

In conclusion, I can not stress enough to AVOID this shelf and this companies products. Please, PLEASE for your own sanity do not buy one of these wretched abominations of poor engineering and shoddy manufacturing.
2636911
I purchased 2 of these shelves.  After successfully assembling one of them, I opened the other box, and half of the hardware was missing.  I went onto Amazon to try to contact the manufacturer so they could simply send the correct parts, and there was NO response.

Fortunately for me, my husband is extremely handy and after a trip to the hardware store was able to find parts to jimmy-rig the shelf enough so we could assemble it.  However, I would not trust this manufacturer.
1058985
The particle board shelves were too thin - .468 inch thick and 17 1/2 inches wide, not wide enough to fit properly in the metal frame. It left a gap between the edge of shelf and frame. No way would they support 4,000 pounds. We had to cut heavier duty shelves to the correct width and thickness in order to use them. The metal parts seemed Okay.

 I have bought other Edsal Brand shelving in the past that is satisfactory. It seems these two URWM184872BK shelves we bought were not labeled correctly or even inspected at the factory.
3740444
Lasted me a while, but shelf is super wobbly even when fulled fastened
873391
Apparently designed for people who don't like bolts.  This unit proved very difficult to assemble because parts that were fit previously came apart while you were trying to connect new segments.  If your floor isn't perfectly level (our basement has an uneven wood floor) the shelves will come apart if one bottom corner shifts lower than the others.  I wish I could have found a product that used good old nuts and bolts. These problems wouldn't have happened. The metal they use is inferior and won't stand up to the slightest tweak. As my half-assembled shelf was disassembling because it's hard to keep it together as it is being assembled, the end of one of the vertical braces became bent. The couplers needs to be hammered on to the lower posts. The upper post then needs to hammered into the other side of the coupler, resulting in the end which you are hammering becoming bent due to softness of the metal .Also, the "wood" fiber board doesn't look like it will hold up to much heavy use.
1054228
The steel wire mesh shelves are flexible and can warp and fall through the structure, spilling everything on the shelves everywhere. It also left a gash on my arm as it popped off it's position. Terrible. Particle board or something that won't warp so easily is a much better option.
394604
The shelf is good looking but the screws are packed inside the rods that hold the shelf.  They are IMPOSSIBLE to get out so I will have to get some new screws and leave the screws that came with the shelf inside it forever.  VERY poor planning.
4145912
Do not buy.  Brackets on back are so terrible I had to remove and purchase my own just to get the shelf to hang on the wall. Awful product.
4901898
Do not buy!  The provided hardware are of incredibly poor quality.  The need to clear out the bolt holes of powder coating material is silly, and when you do the sub-par allen head bolts strip while you attempt to install.  Then, the wood screws strip when using the allen wrench to attempt mounting it to the wall.  The holes should have been tapped post-coating to alleviate half of this problem at manufacture.  The other half could be resolved by supplying hardware with a phillips or torx head that will not strip so easily.  Cannot recommend due to installation difficulty.  Find another rack.
1693689
This is absolutely terrible. I've been trying to assemble and the little snap things don't stay closed or sturdy. You pretty much have to have the entire shelf lowered and clasping it already to keep them in place, and they keep the shelf in place in turn-- but good luck getting to that point, especially if you are assembling it by yourself as I am! The little snap things pop open with a bit too much weight, fall off, and then you're screwed and have to start over with all four poles again of the unit. It's absolutely ghastly and frustrating. What a terrible product.
2950499
The wood is pretty nice however the assembly hardware is cheap pot metal junk. Two out of four cam bolts that secure the legs to the bottom shelf broke during assembly. The other two that did not break left the legs loose and wobbly. I called the 800 number for replacement hardware.  I was told they are no longer available. Probably because so many break. was told to return it to Amazon for a refund. What i did was go to Menards and bought some 3/8 dowel rod and drill the holes to 3/8 and inserted some dowel rod with some wood glue. Much stronger than it would have ever been with the crap they give you. I like the size of it for what I needed it for and I did not want the inconvenience of having to send it back. 4 foot of dowel rod was 99 cents.
2743401
This item requires assembly, which should be easy.  But sloppy welds at the corners of two of the shelves made it impossible to align the legs and assemble the screws and bolts.  Two corners now held together with black duct tape (not included).
4403271
The shelves do not stick! The suction cups that they have on the shelves are so flimsy and thin, that they don't even have the strength to cling to the wall! I would not recommend these shelves. I did request a refund, however the packing slip that was sent to me from Amazon would not print from the email. So, I guess I am stuck with these shelves. I do not recommend to anyone at all.