I love the watch but the minute chronograph stopped working
344250
I will be returning, I love the watch but the minute chronograph stopped working. Only 1 week old.
1851770
I have been using this new watch for less than a month when I take my walks.  I love that it tracks both my steps and I can check my heart rate against my hi-lo settings (based on my age) and ensure that I'm in "the zone".  It took me awhile to figure out how to get my personal info programmed into it correctly, but it was working great until yesterday.  The heart rate monitor just stopped working when I touch the face.  I'm assuming it may need a new battery?  Still need to figure out how to take my steps and translate them to miles.  The jury is still out on this one.  I think I'd prefer to have one that I could interface the info into my PC to track my progress.
489409
I just replaced my third Columbia Men's Quartz watch.  The first one lasted 2 years when the non-replaceable band broke. My second one lasted a little over 1 year and its band broke. My third and last one lasted for only 4 days when the dial went completely blank.  The features of the watch are  wonderful, with. large easy to read numbers. I'll miss the features but not its reliability,
1570696
This watch is really unique and beautiful (hence the 4 stars), but my husband wore it, on and off for about 2 months then it stopped keeping time.  We know all about automatic watches, and even have a watch winder, but this one broke.  Sent watch back, and am waiting to see how this gets resolved.
4757363
I just purchased this watch and love everything about it, but the second hand broke already.  Its stuck on 12:00 and the stop watch won't work.  Very disappointed.  I see in the reviews this has happened to another person.  Did we get a fluke or is this a common issue with the watch.  I want to order another one to replace it, but hesitant about the quality now.  Looking for some feedback on those who have owned the watch for a period of time.
3895050
The watch is AMAZING, however, the time stopped working for me after a week.  I think that when you don't wear it stops the time from ticking, must be some sort of oscillating disc that charges the battery or something.
1251226
I really like the watch. It was packaged good and everything but the complaint I have about it, is that it didn't work when I first got it. Not wanting to tamper with it myself just in case I had to send it back, I took it to a jeweler and all three of the batteries didn't work. One of the batteries was in there for so long that it was badly coroded. I feel that the watch should have been in good working condition when I got it. I spent $55 on the watch and another $15 on 3 batteries to get it working.
1005835
I absolutely loved (yes, lovED) this watch.  The problem is that it ran flawlessly for a year and 8 months.  Suddenly it started stopping periodically.  We thought it needed a new battery, so we went through 2 new ones with the same result (and we checked them with a battery tester).  It was still under the 2 year warranty, so I sadly packaged it up and sent it in for repair (on their $).  Received notification today that they could not fix and I would be receiving an Amazon gift card for the full price plus tax.  I am happy about that but now worried to purchase an identical one.  Thanks to Amazon for the 2 year warranty but now I need to find something I like as well as I did this one.
3055259
I love this clock because it goes well with my decor, the face is easy to read and it's quiet but recently the pendulum quit working. The next day it was operating again and also it has it's moments when it swings slower than its supposed to. At first I thought it may be the battery but it's keeping the time so I don't know what's wrong with it. I'm disappointed that this is happening because that feature is what attracted me to the clock and I've only had it for about a month. If it wasn't for this problem I would've given a 5 star rating.
1255452
I was very happy with the watch until it stopped working after only 10 weeks.  I thought it was a dead battery, so I went to the local watch repair man who put in a new battery and it still did not run.  The indiglo light works fine, but the watch does not run.  It is past Amazons return date, so I am out $30.00.  Needless to say i am not happy about this.
1821493
I fell in love with this watch but I am disappointed that it stop ticking. I am not sure if it is a battery problem but I think in future reference things like this should be avoided especially  product like that
3180853
I am writing to respond to Lawrence who reported in March, 2018, that his watch quit working within a short period of time after purchase. I have a different style Citizen EcoDrive that I purchased in 2008. The watch stopped holding a charge earlier this year so I took it to a local jeweler who informed me that the solenoid finally gave out. After 10 years of recharging, it died of old age.  He replaced it and within 2 weeks, it died again. I even left it in bright sunlight for 7 hours, and it only ran for 6 more hours. I took it back to the jeweler and he replaced the solenoid and it is working perfectly. So, perhaps your watch also has a bad solenoid and, given the short time you have owned it, it should be under warranty. Dont give up on the EcoDrive. It is a wonderful timepiece. Check your warranty.
4695373
I write the following message to the seller - we will see what happens: Hi, I bought this about 1 month ago, and have enjoyed it, but it just stopped working - the battery must have died? Is there any sort of warranty or way I could return or exchange it? It's not right that I should pay for a watch who's battery just stops after 4-5 weeks. Thanks.
1112982
I've only had this watch for 5 months and the ball distance feature has never worked properly.  Recently, the down button on the watch stopped working completely so I can only use the up button to navigate the screens. Initially, I was able to contact customer service by phone and followed their suggestions to no avail. Currently, I'm unable to reach customer service by phone (recording refers all callers to their useless website) and I've received no response to my email after about one week.  I'm currently in the process of trying to get it repaired, replaced, or returned since it's still under warranty but I'm not having success reaching customer service.  I want to love this watch but I get only disappointments.
1682940
Love the watch but after a month indglow stopped working, but everything else did.
470040
Love the watch very beautiful but I got two  watch that was defected one run for a hour and the second one got very fuzzy
4701688
This is a great watch, however I had to replace 1 of the 3 batteries as one of the three time indicators was not working. I also had to have the watch repair company sauder a piece that fell off inside the watch itself. The product came this way. I acted like all was great because my wife gave this to me as a gift. It cost me $35.00 for the repair and the battery replacement.