Finally got it to work.
359020
I had to call company. I shot video with first IPhone 5. It was a school project. My daughter had a time limit, so they was nice enough to convert the video and email it back. Picture quality was not as good as original, but after days of trying we were happy to use it.
2254221
Sounds great, once you get it to work.  You may have to reconnect.

Should only be used by someone with the patience to work with it.
3653737
took me a little bit to get this working within OSX, to do so I did the following - [...]
and it worked fine!
758298
Never got it to work quite right despite following directions and playing around with it for a while.
1443075
Plugged it in, and it was recognized by the OS.  I did use the CD that came with it but I think it would have worked even without it.
4782663
Once you get the hang of it, this works pretty good. At first, every time I fired up the computer, I couldn't get the mouse to respond. I finally learned that if you double click the left mouse button, it takes off and works. The original setup wasn't too bad. I did read a lot of the previous comments and gained a lot of knowledge from those other guys.
3760037
Changing review. I originally said it was not working but I was able to fix it myself. Taking off one star for the fact that I had to mess with it to get it to work.
130872
After getting locked out by an error message during setup, Canon tech support gave us several things to try which were unsuccessful.  They gave us one last thing to try and, it worked!  The installation instructions in connecting to WiFi were sorely lacking and misleading, but alas we are finally connected.  Thank you to Canon support.  We'll see how it goes from here.
656892
Once I got this configured properly it's working as advertised. Instruction sheet could have been a little more detailed.
1222012
After getting the proper drivers iit does work.
4801660
Works great took a while to get it working but once I got it working haven't had a problem with it.
1082698
3 stars for good customer service, -2 stars for having success getting this working for me.
1550509
Started off bad with a red light but after about 30 mins of messing around with it, it finally worked.
3697388
I couldn't figure out how to get this to work, after two hours; so, I sent it back.
3607800
This was difficult to get working at first. Initially no lights came on. I downloaded drivers that I found online for this and it didn't work well. Eventually I uninstalled everything and let Windows choose the drivers again. Now it works flawlessly. Perhaps I needed to read instructions or something. It's on my mining rig and has not failed in 3 weeks.
4938757
Required a little effort to get it up and running, was me not the unit. After a couple of minutes it was performing excellent and has ever since. Glad I took a chance on it despite the difficulties a few expressed. Good Product!
4582958
It took as a while to figure out how to get it to work. Once we found the trick, it worked fine. We like it.

I received a discount in exchange for an hones, unbiased review. This review is a reflection of my own personal experience with this product.