not so good on personalized orders.
349669
Shirt was as suggested.  Very nice.  Tried ordering a bracelet that was more specialized (and they say they can do special orders), but they could not do what I wanted.
4190780
I have ordered theses before and the quality is excellent and had no problem choosing colors.  However this time after I placed order and sent through message on color choices was sent message saying that they have chosen for me. Very disappointed
1541365
I love Turbo Tax because of the question and answer approach, but this year's just didn't seem as easy.  I ended up having to go back and correct two areas.  Filling out 1099's did not automatically come up as an option despite the fact that I indicated I paid contractors, I had to search for it.  My biggest complaint is the lack of real customer service, and having to depend on other customers' Q&A or run the final forms past an accountant.  A positive of this particular program was the Amazon card 10% refund bonus, clever idea.
2452080
Out of over $500 order... I had to buy 2 gifts and this was 1 to my daughter in law.

She does not care for me, or most of the world LOL

And her birthday gift will be late, because I had to have them sent to me, then sent to her, so nothing was left to chance.

This happened at Christmas  also. I cannot purchase gifts when the shipping and delivery  is so unreliable , when I order ahead and need it most.

Disappointed
2040388
Great delivery service,BUT Amazon never put my name on the card (there is no option above). I thought they would AUTOMATICALLY put TO and FROM. if you are mailing this directly to someone, make sure they know it is from you. I called Cust. Service and their response was "we'll try to make the website more user friendly"!
2475882
I had a nice review, but some problem with the delivery was refused because I used more than 100 letters.
Sorry to put such a strain on customer "service". I guess Happy New Year is too many also, huh?
3424657
Gift cards are difficult to order.  The amount changes to the default low amount when put in shopping list and also when put into cart.  Why does this happen?  I send these gift cards to all my children for Birthdays.  It's a pain.
1741298
For the price that I paid including personal engraving, the product was good. It was inexpensive.

Unfortunately, when they asked me to send the personalization, their examples have #1, #2 in separate paragraphs, so I figured I would follow suit, unfortunately, this was including on to my personalization. Beware, and don't make the same mistake as I did.
576863
For a company whose business is engraving items, it doesn't make much sense to receive a plain business card case. I should have known that the company was sketchy when they said they shipped my correct order (that would arrive before the weekend before Christmas) but didn't provide me with a tracking number. Even worse, the correct order never arrived. They simply disregarded my email and made me wait longer for the correct item that probably wasn't even shipped out. Of course they were nice to offer me a full refund, but they were terrible in going about the process if it all. Instead of wasting more of my time with the company and mailing them the wrong item (as they requested without providing return shipping and rudely telling me to just tape it back up and drop it in the mail), I decided to keep it. So much for customer service...and I regret spending extra for expedited shipping for the wrong item.
476321
The personalization was good, no errors however, some of the letters do not light up towards the right side. Also,the size of the sign is much smaller than what I anticipated and no on and off switch only a small cord.
284292
Some of the selections we liked very much indeed. Some we did not like at all. When we had gone through the sample selection we ordered a large box of the flavor that we would have chosen in the beginning. It was not worth the effort
1060816
I was disappointed to receive my set of 6 gift cards for $50 each (gifts for my team at work) to see that the personal note on each of them printed off-center so that the right side of each message isn't viewable. The message is affixed to the gift wrap (for which I paid extra) and cannot be removed so I can replace it. I strongly suggest anyone ordering a gift card forego the off-center personal message because it makes an otherwise nice-looking gift appear tacky.

In addition, I received only three gift receipts - not six - so I will be unable to provide each recipient their own gift receipt in case their card does not work.

Overall disappointing.
3395305
I ordered two pens yesterday, but they cancelled the order because they don't have an engraving machine.

Here is the text of their email:

"I mean, I can't do engraving for you. I happen the sell the item so I added into my shop. Your not the only one who like the unit price and want engraving on the pen. I quit, I'm don't have engraving machine"

"don't  order from me, I can't service you. I can only sell you the item."

Apparently you can only get the pen if the name you want is in stock?

Anyway, at least the order was cancelled, and we are not out of money.

I understand that this review is more about the seller than the product, but the product is based upon the claim of personalized engraving which cannot happen.  How can you have a personally engraved product when it cannot be personally engraved?
2841356
I find ordering on line is not one of my favorite ways of shopping. This has been my first and most likely my last. I would much prefer looking at what I am purchasing and also I would much rather receive a paper statement by mail rather than it appearing on the computer.
Harold Hughes
3969205
I hate it because again, the order went to my old address, even though I changed it in the system.  Part of my order came to my new address.
1640187
I made an order directly on the FITTER 1 site then realized I had only ordered 1 instead of one set. Immediately I tried to cancel the order so that I could get the set from Amazon. The 800# Fitter1 has listed, was not working. They did not answer messages left on their recorder (the company is in Canada) Turns out they were off and did not change the recording to advise they were off for the day.  I gave them 3 stars because they were courteous once I finally did get thru.
3765305
Using the available template ideas helped me create my own invites with photos we already had and they looked fabulous, however when it came time to print, I had an extremely hard time justifying the invitations so they would print correctly.  I ended up taking a memory stick to Staples and they printed them for me. (They had trouble with printing them as well.)