Buy Beware! - Do not buy this Computer
346800
Honestly, I knew better than to buy an All-in-One unit but I thought I would take a chance. As the unit is so heavy they can be somewhat unstable. We had someone accidentally knock over our All-in-One and it cracked the LCD. We sent the unit to the Toshiba Repair facility: [...] where they state  that a "Replacement or repair of either the LCD" will cost $390. But if you send that in then they tell you that since your LCD needs to be replaced because it was broken then it'll cost you $680; nearly the cost of the entire unit new.
I knew that there was an inherent risk of the entire unit being worthless if one part goes wrong. What I didn't expect was for Toshiba to engage in some rather shady business practices with respect to their repair service. I have filed a complaint with the BBB but to no avail. So, since I refuse to succumb to their unfair "bait and switch" tactics my son no longer has a PC.
Buyer take heed of my experience and beware of this product and this company and their unfair business practices!!!
2895787
After only a few months of use the "display driver" keeps crashing (not responding) and freezes up my computer.  Have tried everything but can't seem to fix the problem.  Very disappointed in this computer.  I called ASUS support but they could not fix the problem either.

UPDATE: 8/1/16 - My mouse also just stopped working too so I called ASUS support again since it should still be covered under the one year warranty since I just purchased the computer 8 months ago.  However, I was told they will not cover it under the warranty because they "changed their policy".  I pointed out that it was advertised as coming with a warranty when I purchased the computer and even read to them where it says in the warranty card that came with the computer that the mouse is covered.  He just repeated that they "changed their policy" and will not honor the warranty.  Not sure how you can change your policy AFTER I purchase the computer and refuse to honor your own warranty, but I will never buy another ASUS computer again!

Wish I could give them ZERO stars.  One star is too much.  This computer sucks. Everything seems to be breaking on it and I haven't even had it one year.
944411
I bought this computer directly from Alienware. Since I've had it, it does not work.  The first problem was the dead screen 2 weeks from purchase. Sent it in got it back with a faulty connector, and Graphics card. Sent it in to get fixed got it back with the same problem and a faulty motherboard.  It has been sent into Alienware 4 times and every time I get it back another problem would arise. I have had this computer for a about 10 months now, and I haven't been able to use. Alienware has proven that not only do they have horrible hardware, the technicians don't know how to validate that the work they have done to actually fix the problem. DO NOT BUY AN ALIENWARE COMPUTER.
3054403
I would give this computer negative stars if I could.  I had this computer for less than three months before the headphone jack became loose with regular use. I would only at times be able to hear the music in one ear.  This has never happened on any computer I've owned. I ended up sending the computer in for repair, thinking it would be no problem.  But they told me the heapdhone jack is soldered to the motherboard and that it had snapped off.  They said this was not a manufacturing defect and therefore was not covered under warranty, so it would cost $320 to replace the motherboard.  This is obviously way more than the cost of the computer.  I am now out $220 for a computer, plus $16 for shipping to the repair center,  all for a computer I was able to use at maximum working order for less than three months.  On top of it, the customer service rep was extremely curt and indifferent and essentially cut me off and hung up on me. I have had three HP's in my life but I will never buy from HP again.  This is clearly a company in decline. They are selling cut-rate products and don't care about the customer.  Don't be enticed by the price. In this case, you get less than what you pay for.
1181784
Worst PC purchase of my life, bought 2 of these, 1 overheats EVERY DAY (their support told me to reseat the CPU) the other runs like crap and blue screens all the time, DVD drive wasn't even connected inside, so many things wrong with these PC's
If you value your money then DO NOT waste it on these machines...
337767
Have had nothing but problems with this computer since I purchased it. Sent it back in August to the factory because I was locked out of it and it could not be fixed remotely. Since then I have had it back it has not been working properly and now I have no access to it again. Was on the phone with an HP representative from New Delhi for about 5 hours yesterday with no luck. I'm supposed to call back today at 12. I am ready to throw this thing out the window.... HP has been cooperative but it has really been a problem, I wish I did not buy it.
4134479
Bought this computer in November 2011- 70 days later computer will not turn on.  Covered by warranty however you must mail computer to Texas to be repaired.  Received "repaired" computer back however it still did not work.  For the love of GOD do not purchase anything from Acer.  Terrible customer service and product.  Save yourself time and worry by looking at another manufacturer.
4936636
I normally don't do review because I don't have thefre time for but this time this computer  is a piece of crap. After three of normal the computer keep their loading time screen for hours and I called to the lenovo repair center to help after 3 called the computer wasn't working still see that loading screen after my 4 try I called again to the repair center they send me a box to send then to their offices after two week of waiting . I receive the computer and guess what the same problem so I called back again they where unnameable to help again because the computer system in their offices was down May  9 and I called again the next day after half a hours explain everything to the representative they where unable to help me I have to called again. because the system is completely down. I have to said it this the work computer I ever bought in my life please stay aware of it try to buy another brand.
2728089
Buyer beware...the Lenovo C560 is a sorry excuse for a computer. The C560 arrived timely and installation was simple however within 10 days of using the computer, the hard drive crashed. Lenovo tech support verified, and Amazon crossed shipped a new unit. Arrived within a day, and after one day of use the monitor died. I will be returning this unit once a Lenovo tech repairs the unit (I need to wait 5 days) so I can delete my personal data from the drive. Obviously I am very soured by these events. The computer seems to be a bit flimsy, the chassis is made of plastic and given my experience, the internal boards don't seem to be sound. Lenovo customer service would not expedite a technician, which one would expect, given the aggravation of this product.  So one star for Lenovo tech support as well.  I will pay a little extra and buy a Dell or HP.
539005
I've owned this computer since Oct of 2012, so I've spent a little time working with it.  I've experienced nothing but problems since shortly after opening the box.  I ask little of this computer.  I only use this computer for email, Microsoft Office applications, and the occasional DVD rip, but even those small tasks have proven monumental for this computer.  Here are the issues I have with the computer:
-Battery life is weak!  I can't imagine anyone gets the advertised 4 hours.  Mine might get 2 hours, and that isn't even running any battery intensive applications.
-The bottom of the computer gets very hot.  It is a laptop that can't be kept on your lap (unless you want a sweaty lap)
-It is slow.  My 6 year old MacBook is much faster.  I wish I had bought a new one instead of this computer.
-Acer customer support is abysmal.  It took me 15 minutes to find a customer service/technical support number online.  I've called them three times for the same problem (computer will neither log off, nor will it shutdown).  Each time they assure me that it is a quick fix, but it never is.  They basically give me a canned fix each time, despite the fact that I tell them it hasn't worked in the past.  I've also tried restoring the computer to its factory setting with no luck.
-As previous reviewers have stated, the mouse pad is obnoxious.  While I was typing this review, my normal typing position managed to hit the mousepad in a way that made the entire screen zoom in.  Unwanted zooming in/out is frequent.  Left clicking is also obnoxious.  It seems that I need to hit a link just right for a left click to work.

I am not sure what made other reviewers rate this computer so highly.  Maybe I got a lemon.  Or maybe they previously owned a similar ACER, and are used to underwhelming performance from their computer.  Overall, I wish I had ponied up the extra money for the Mac Book Air.  At least in the unlikely event that something went wrong with a Mac Book, you could take it to an Apple store to have it looked at, rather that trying to explain the problem to ACER's Indian tech support flunkies.

Bottom line:  do yourself a favor and skip this computer.
247852
having built multiple computers myself, i would seriously not recommend this computer, there are a ton of computers already available that cost about $1500 less with far greater specs. How a company like this is marketing this for such a steep price is truly a horror show. I can assure that company will not be around long. Save your money, do your research!!!!
4193391
DO NOT BUY THIS COMPUTER!! One week before the warranty expired, the computer died. I had to spend $100 to have the SSD drive removed and data copied before sending it to the repair facility. Three weeks later, the computer is returned to me with a replaced motherboard. But straight out of the box, the battery charging system is defective.."plugged in, not charging" error message. So their service facility had sent me back a non-functioning computer. Now I have to go through the whole process again, and I still don't have a computer. Customer service has been absolutely horrible. I spent $1600 for what I thought was going to be a strong, long-lasting computer. It has turned out to be junk.
4178936
The first day I received my computer we opened it up and it looked beautiful.

That is where the good experience ended.

The computer does not work.  Every time I close the lid the screen will not come back on.  Once this happens the only thing that will sometimes work is I need to force a power down and then do a battery reset.  Once I do this, sometimes the computer will reboot properly.  Other times it reboots and I get a Windows Blue Crash screen and it restarts.

When it does reboot, the screen will come on and the touchscreen will work, but the mouse and keyboard are no longer functional.

I have spent hours with tech support and they have no idea what is happening.  They keep assuring me a reboot will fix everything then it doesnt.  They have had me completely reinstall windows...this worked for a couple of days.  Then the same problems all over again.

Now they conclude that my computer, which didn't work from day 1, has a hardware problem.

The solution?  Mail it to Texas and wait 2 weeks for them to try and repair and send it back.

I purchased this computer for my son who needs it in school every day.  He cannot go 2 weeks without a computer.

So the bottom line is I purchased an expensive computer from Acer..on Day 1 it has hardware problems out of the box, and the best they can do is suggest I mail it and wait 2 weeks for them to hopefully fix the issue.

I am stunned.  First that such an expensive product would have these issues immediately and second that they would not immediately replace it given the issues.

I own many different computers and devices, and I have encountered and dealt with many types of issues.  They happen.  I get it.  But this is, in my opinion, inexcusable support.  I have never encountered a situation like this where the manufacturer would not immediately replace a product that is brand new and, by their  own admission, defective.  I will repeat this post on a number of other forums as I believe its an important warning to people that they should NOT PURCHASE FROM ACER.  Not worth the risk of poor product quality and very very unacceptable customer service.
1695185
I am sorry to say that this is not a good computer. I bought one used: like new. It is one year out of warranty and from the first week began to 'Vibrate' for no apparent reason. The noise would sometimes get loud and irritating. I thought the vibration might be connected to the fact that I have on the house Air Conditioning. Well, now, when I turn on the computer, there comes an error message: 'REAR CHASSIS FAN NOT DETECTED.' Do not purchase this HP USED especially, unless you want to be ripped off by some crafty seller who wants to simply Unload their DEFECTIVE PC. Have a nice day.
4384022
I don't normally review items I just would like to warn anyone who is looking to get this computer about the massive flaws. Before we get into the issues with this PC lets start with the pros.

Pros: -It looks nice.
-Its thin and light
-Looks sexy.
-Has a native 1080 to 1920 display

THE CONS: Underwhelmingly poor chip set is too thin there isn't really any room for the fans to vent the hot air. Which slows everything down. What I mean by chip set is that Lenovo was focused far more on what they could stick in this PC rather than how it preforms. If you look at the forums of Lenovo its honestly unbelievable the status that they left this pc in. As this PC was made during the time between Win 8.1 and Win. 10. The issue is that almost none of the crucial parts are compatable with windows 10. Upgrading this PC's OS to win 10 nearly bricked what I normally do on the computer as it rendered 90% of the apps I use from windows 8.1 unusable from the windows app store.

As if that wasn't bad enough the system cant cleanly revert back to win 8.1 from windows 10 which leaves random errors in the event log. As if that wasn't bad enough there the vents and the fans are stuck near the base of the laptop near the hinges. right under the base of the laptop where the heat can get TRAPPED. I'm lucky to have gotten this wallet busting machine for the discount I have bought it for. Its nice look I will likely keep it as a reminder of what not to get for a PC later in life.

Also the service for this kind of Laptop from its manufactures is a nightmare. So bad that between 2016 to 2017 Lenovo on their site no longer sells or supports this PC. BUYER BEWARE this PC is no longer supported by the company that makes this. I would suggest you put your money towards somthing that is worth your money. Lenovo's BIOS is close to also being worthless as they do not offer support to control the PC's fans. This "laptop" is NOT a gaming laptop and can barely handle YouTube, without reving its fans to a crazy speed. Which what i specifically mean by "crazy speed" is that the fans are so loud the speakers that come with the computer are not worth using.

I have had multiple "Blue Screens" and complete power failures with this device. This PC is FAR from what anyone should pay for a PC for this price at most it should be $300. This is is probably one of the worst products I've seen sold ever and probably one of the worst marketed PC's on the market.

Looks and Asthetics: 9/10

Chips and Performance: 6/10

Audio external: 5/10

Headphone Audio: 8/10

The period of 3 years of owning this PC satisfaction level: 5/10

As I'm willing to go so far as to claim some of the advertising for this PC was false advertising. As this is NOT a gaming PC/laptop and barely can be considered a laptop worthy of anyones relaxing time.

If your looking for a PC/Laptop to spend evenings relaxing or editing videos or pictures by all means use a different one AVOID Lenovo. I never want to purchase another one of these laptops or a PC for that matter from Lenovo.

This is a 10/10 avoid if you are into PC's or want to learn about PC's as this one is complex and not worthy of anyones time.
3888360
This is absolutely the worst computer I've ever owned. I purchased this computer in September and in less than a week it was freezing up and crashing. At this point I was browsing my email and not too much more. I have had lengthy conversations with many people in India who are like robots and only have the one answer they are given on a script sheet and not too much more. I also had to go out and buy an external hard drive to perform a system restore that will wipe out your hard drive. I bought the computer after reading several reviews that raved about customer service and how Acer is the old Gateway and the cust. svc is excellent. On top of the svc people not knowing how to do much of anything you have to go thru the same procedures every time before you get to a new procedure (that doesn't work). It's now November and after fighting with tech support, level 1, 2 and 3 (level 2 and 3 are in America and actually level 3 was the rudest of all people I've dealt with) I have to pay for the shipping to Texas. They will have my computer for 7-10 business days on top of the 3-5 shipping each way. I am now looking at a minimum of 13 business days without my computer which is forever in the business world! So, in sum, I bought the Acer thinking it was the latest and greatest and I've had to spend additional $ because the computer didn't work out of the box for an external, spent hours on the phone with tech support going in circles and now have to spend my money to send it to Texas for them to fix where they swear up and down it will be perfect when I get it back. (because why should it have been perfect out of the box brand new!)
BEWARE!!!!!!!!!!!!!!!!!! DO NOT BUY ACER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
956820
The computer does everything that I want and more. The problem that I have had with it is the fact the fact since the first day ive gotten it... It blue screened. It did it 72 more times before I finally found a solution for it. hardly any of the hardware was updated and it was just p*****g me off at this point! Luckily, because of Photoshop telling me it was missing a .DLL, I installed a required runtime from microsoft things have been well as of four days from now. if it behaves I may change my review but you'd think with a brand new computer bluescreens wouldn't happen... (Original 4 stars)

Update: April 2nd, 2018:

Lately I been getting a lot of issues with this computer. I purchased it on July 2nd, 2017. Not even a year old and it developed dead pixels that I sent into the shop and expressed that the computer was also experiencing blue screen of death(s) since I unboxed it. When I gotten the PC back the facility left me a note that the technician could not replicate the BSOD's that I was experiencing. I will never purchase another ACER product. This is beyond frustrating and for it not even being a year old its trash. Thank you for wasting my money on a PC that gave me trouble hours after booting it going forward.