They stand behind their product.
359427
The first time it was shipped it was missing the strap, I used to zip tie to improvise since the item is not expensive and therefore too much hassle to dispute. Then the seller read my unhappy review and sent me a new complete package. Well, that was a pleasant surprise, they do care about their reputation. As for the item, it works well, but I do think it is priced twice as high as it could be for what it is. It is after all essentially a plastic stick and thick rubber band.
1833165
The product is simple and works, but what really makes it stand out for me is the customer support I received from the company when I had a problem with my order.
401375
Company won't stand behind the product. Ours developed a bubble and leaked air. Was just past the warranty so they would not do anything and you can't buy just the liner. Have to buy the entire thing again.
2156796
Delicate but does its intended purpose. Amazon really does stand behind its products.
1224615
My Harmony 890 was not holding its charge, even after having been placed in the recharger overnight.

Discussed the problem with Logitech customer service; together with their tech we tried many things to detect/correct the problem.

In the end, Logitech chose to replace the unit; I'm a happy camper because they stood behind their product.

The replacement works just fine.
4424466
Apple stand behind their product with service and tech support. Any one that has any hesitation of owning an I phone should be sure it a fine product.
2842068
The finishing of the product can be improve
3060265
75% of the product was in working condition but the lead time is such that it wouldn't have been more of a lose to send them back.
1448230
The item needs continued manipulation to perform as depicted.
1934123
I got a call from this company a couple of nights ago to see how I liked the product and to remind me of my one year warranty.  WOW, usually companies would not want to remind you of that, that means the company cares more about their customers than saving money and hoping they have no claims.  I love the product, it was affordable and it does the job I wanted it for.

Thank you TaoTronics for caring about your customers.
1680731
Hyperion is one of the few companies that actually cares about their customers.  I emailed them with a few questions about their product and heard back extremely quickly.  Customer care like this is what separates companies apart -- it's good to know that they stand behind their stuff.  You can feel confident purchasing this that they will resolve any questions or problems that you might have with its use.  I'm impressed.
1754730
You better get it just right because they won't stand by their products. They sent it to my wife as a Christmas present and they sent it to the wrong kinde. To this day I have written them 10 times trying to get my money back on the original order but they don't even answer me, I had to buy it twice and they don't care
3406433
Good quality, with a helpful follow-up from the company.
3594993
Company stands behind its product 100%. Detailed information provided by seller.
2556269
It's a good thing the patent finally ran out for the French company that makes Frontline.  Now others can make the stuff and sell it at a reasonable price!
1942984
i had an issue with the battery case not charging properly and Nexcon promptly replaced the defective unit with a new one. It is refreshing to see a company truly stand behind their  products.
3150965
Great service. Stands behind their product. Initially had a minor issue with an order. They remedied issue very promptly, thanks!