Pretty disappointed. Owned a few drones now
355699
1/6/17 UPDATE
This seller provides superb customer service with excellent communication. I'm still in need of some real test flights, so will leave the full review on hold until I have a chance to really play with it. For the time being, I wanted to mention that this seller really tries to make sure the buyer is happy with the purchase. The drone itself seems well built, hovers nicely, and is easy enough to fly. Will follow up with the full flight and video review soon.

Pretty disappointed. Owned a few drones now, including a Syma which is similar grade, price point. The syma flies so nice out of the box.
This one immediately pitched to the side and I had to go retrieve it. Seems the software is faulty. Tried to calibrate but same thing. It will barely hover. Checked the blades and thought it was because one was sliding up and down on the shaft, with a good amount of play, I don't think it's that either. I submitted my return request and will be looking for another drone. Pretty bummed...wanted to take it to the mountains during my break, and get some footage of the recent snow. Hopefully I can still get something in time.
1727045
I brought this drone for my husband as a Christmas gift. He went outside to fly it and within 15 minutes of flying the drone was no where to be found. While having a hard time controlling the drone we pressed the return home key and that didn't help at all. We went on a search to find the drone but have been unlucky in locating it. I guess I have wasted $120 because based on other reviews and the company's comments. my husband went for super excited to super disappointed in no time. I wouldn't recommend this product.
2665421
I have some roblems with it, like it not connecting, or the drone not in range of the phone/controller when im less than a foot away. It may be that it is refurbished, bit that is no excuse to have it not connect well. Besides that, I love the drone.
4524149
Christmas present for my son.  It started out great, he was very pleased to be up and flying comfortably after waiting for the battery to charge.  Controls are fairly easy to adjusted to and he was quickly able to control the quad while in close proximity.  First 3 flights were great and he was able to capture some fairly good video. (quality of the camera is pretty good for its size but all the videos were taken in bright daylight.  I am sure this helps).

The fourth flight is when the trouble came.  He had the quad about 60 feet overhead trying to get a decent video of the area.  Apparently this is close to the range of the controller.  Instead of lowering at the point the quad lost contact it slowly drifted up and away without responding to the controller.  We were on a slope and as the quad drifted away its elevation increased the distance even as my son chased it down.  The verbal pleas while chasing the quad where not enough to get it to descend.  The trees on the edge of the field now have a new resident.

For the price I had hoped to avoid this type of behavior.  I will continue to look for a unit that has quality communication with the controller.
2664432
I was initially attracted to this product but the significant features (camera, video, wheel add-ons) for the price. Bought it for my son's birthday present. Also checked out what seemed to be fairly positive reviews online as well as some YouTube videos. We unboxed it and followed the calibration instructions. From the get-go it was immediately clear that this baby is HARD to control. It was pretty easy to get up in the air but then...it just kept going up, until it eventually vanished. Sadly this drone does not come with a cell phone viewer so you can watch in real time where it's going or a "return" button that you can push to send it back to you. Luckily the drone landed a couple blocks away and a guy walking his dog found it and gave it to us. Phew. We tried it one more time and it ended up on the roof :( Finally, we brought it to a large open field and much to our chagrin we couldn't even get it up in the air. The props were going strong but the drone just kept flipping over. I tried re-calibrating it several times and also using the trim buttons. Nothing. I reached out to the seller who told me basically to go fly a kite (er, drone?) since it was outside the 30 day Amazon warranty. I expected there to be at least a more substantial manufacturer warranty but alas, there is not. Buyer beware.
4667081
I bought the X-star Premium from and ebay seller a little over a week in a half ago and received the unit on July  2016. The package and construction is great on the drone. The orange makes it much easier to keep line of sight in bright conditions and I love the physical button layout on the controller. However. In flight is where I am running into problems. The 360 rotation controls on my unit are sluggish and jerky, and the video signal on my devices is terrible (samsung note 5, ipad mini 2), I get video glitching and drop out with in 400 feet distance and 100- 200 feet of altitude every time I fly no matter where I am. I have called and emailed customer support and I did get responses relatively fast. They want me to return the unit so they can either repair it or send a new one under the warranty. So unlike other reviews they are not sending me a new one before I have to send mine back which is what I was hoping. Right now I'm a mixed bag on the drone. I really want to love Autel but this first experience is not leaving me with a good feeling. Trying to decide if I should just return and try a different drone or get the warranty service done.  I'll update with whatever happens.
1100746
Drone has one key landing ... not one key return...camera is poor compared to a phone drone loves to drop connection ....did learn they can take a crash ...good luck reading owners manual ... controls suck ... they lag..Will not connect to a 2.4ghz  ..
Hard to connect phone to drone I'll stick to hobby grade next time ....  i would recommend this...only cause some how Its not broke it yet !
3512100
They don't fly properly. Needs better instructions on how to get Drone up in the air.
1160964
drone flew fine in side went out side was doing ok until the drone stopped responding to the remote and landed on my roof. i tried to fly it off the roof but it went up and took off would not respond to remote now the drone is lost and can not find it.
3276176
After my first DJI Phantom 4 pro flew away I bought this for my second one.. and wouldn't you know it  - the new DJI Phantom 4 Pro did indeed fly away. Unfortunately this was no help in locating the DJI Phantom 4 pro that flew away! Luckily I had some footage to track the drone down. Once I made it to the area where the drone was last seen this thing didn't make a peep until after we found the drone. The receiver was about 5ft from it and started beeping.
132664
Bought this for my son as a gift about 6 months ago.  We followed all the instructions, charged the battery and got one good (albeit short) flight out of it.  Every subsequent flight attempt the front end will lift up but the back will not.  We never get airborne.  We've replaced the propellers & made sure the motors were hair & dust free.  Still no luck.  I think maybe the battery is not putting out enough juice, but I can't tell for sure and I don't want to buy another batter if the toy is useless.

Anyway, my son never really got any enjoyment out of this quadcopter which is too bad.  Maybe I'll take it to a local RC shop to see if they can test things for me.  For now though, it's just collecting dust.

I will say though, that we used the camera during one and only successful flight.  Picture is graining, but fun to watch.  The boy has watched the video quite a few times and laughs each time.
2435188
Right out of the box missing parts on the bottom of the Quadcopter.  Batttery already installed no screws for the skid pads, day 1 battery charged but will not stay connected to the radio controller - I can hover 2 feet above the floor in my living room and just wait 40 seconds or a minute and it falls right to the floor and then you gotta tap on the top of the Quad, lights come back on and you can bind it back to the radio and start the process all over again.  If I had 2 more hands I'd video the issue.  These fly really nice if you can get one that isn't defective out of the box. Or missing parts. I already returned Syma X5CW due to defective camera that wouldn't connect to the AP and a motor that quit after 15 flights and hit the ground.  I'm an experienced flyer for 15 years radio controlled coppers, planes, gliders etc .al  and I'd like to get a smaller Quad to enjoy. Maybe I'll get a non defective one next time around.
649237
I have too many issues with this drone. One of the engines keeps popping out for some reason, so I ordered new engines. Same thing happens. Now, the drone gets disconfigured after about 20 seconds of flight and goes sideways.
1851290
I bought my phantom vision 2+ the day after it was announced. Less than 7 days after it receiving it, I was flying it when suddenly the drone and controller lost connection. A few seconds later the drone flipped over (now upside down) and it flew directly into the grass. All I could do was watch in horror as my new toy dropped from the sky. After the crash, it was obvious it was broken. The camera jerked like MAXX headroom and I could no longer get a gps lock.

Like others, I sent my unit in and 8 weeks later got it back "fully" restored. Emphasis added because my unit has failed to connect and maintain a gps lock. Since then I haven't trusted to fly the DJI alone. It randomly loses gps Lock which then requires the pilots full attention to ensure it doesn't fly away, fly into a tree or land on top of a building. Think of the gps capabilities as being similar to the original car navigation systems from
Garmin that would forever to achieve a GPS lock and any line of sight interruption would break the signal.

I don't know if the problem is bad shielding or cheap components but without a trustworthy GPS system, the vision 2+ is a marginal machine at best.

My other gripe with this unit is the wide angle video camera that had a huge parallax issue. All videos look like they've been shot from the space shuttle as the horizon bends.

My last issue is the gimbal. When adjusting the camera up and down, the camera moves in increments not in one smooth motion. So instead of getting nice, smooth video, it jerks every time the camera shifts.

Buy at your own risk.  Or don't buy until DJI steps up and solved these design problems.
1318398
This could be a good drone if a propeller didn't fly off on my first flight and had the drone crash into me and take a chunk out of my finger.... Beware of the quality control as they did not properly check my drone..... this is on top of the first one that I purchased that randomly disconnected sitting flight and crash into a tree breaking part of the frame and a ESC. Even after spending my own money to fix the issues the plane would not bind and was useless. Has great potential if the quality control actually checked the drone.
2559518
I bought two of these for my boys for Christmas INCLUDING extra props. Neither of them flew well at all. I have an AR Drone and it works awesome but these???? I thought they would be good starters. What a waste. Both of them could never hover decent no matter how many new props I put on or how I adjusted them. I adjusted the elevators and trims like it says in the manuals but that didn't do anything. I'm very saddened to see Traxxas put their name on such garbage. My boys were sooooooo disappointed they thought they had great copters like Daddy now. Very disappointed. Neither are working now and I hope in time they will forget about them.
4545193
I had high hopes with the review about how easy this drone was to fly, and it was very simple for my 7 year old.  After 3 flights, the drone would not charge- so I returned it for a new one.  The new one wouldn't charge at all and was never flown.  I sent that me back as well.  Very disappointed.