Shoe partially damaged!!!
359698
I don't know if it was sent this way or was damaged during shipment. One of the shoes is bent or has creases where the strings go, like something heavy was placed on top of the box and the stitching on the side looks like its been re-glued or something. Looking from a distance you won't be able to tell, but since I inspect them I can clearly tell the difference from the right and left shoe. They are the shoes I ordered, but this is something to be aware of.
3925272
manufacturing defect!! this was my second pair of these shoes.  both pairs -slightly different treads on each- tore free a portion of heel section.
3532895
I bought the shoes as a gift, and the shoes themselves seem to be fine, but the way they were shipped (in a plastic bag type), made the box completely smashed and not look very presentable. They should have been shipped in a box. Disappointed with that for sure.
3279892
At first, I loved these shoes but noticed there was a tear on the side of the shoe. I should have returned them but decided it wasn't a big deal until I wore them again and the tear became huge. Now, unfortunately, its too late to return them.
Overall, I love the shoes and they look great, JUST check them for imperfections before wearing.
3744387
The shoes were very cute, one shoe has the green guy mike and the other shoe has the blue guy sulley... The only problem was this was a gift and the box it came was horribly damaged. Looked as if it was smashed and kicked around. I have to give the shoes without a box which looked tacky but better than the box.
2667062
The shoes were in good shape except for some scuff marks on the material, and the box is damaged.
644953
I bought these shoes for my dad for Christmas. The only size left was an 11, so I ordered it. The box arrived and the shoebox was definitely damaged and not in good shape. The shoes were beautiful, exactly what I was looking for, but they were a size 10.5 in a size 11 box. I am not returning them just yet because they might be able to fit him, but I am disappointed with the mistake and (lack of) presentation.
4691602
The shoe itself is great...good fit, good quality, very comfortable. Unfortunately it was damaged so I had to return it so I am unable to speak to how it functions outside of the house.
4354342
The shoe was totally worn. I wish I can post a photo. If anyone knows how please let me know because the soul where it connects to the leather, there is a big gap. so if it wasn't worn then they sent a clearly defective right shoe.
3185418
This is a sad story.

First off, I consider ECCO shoes to be some of the best. I have a couple pair that have lasted 5+ years on their soles, and they are by far the most comfortable on average.

When I saw these ECCO Biarritz shoes, I fell in love with the style. I ordered mine on Amazon to get here before Christmas. When I got them, I was baffled as it looked like someone had taken a wire brush to the leather and scraped it. There are marks everywhere, even some that cut into the polished leather (see pics). Its something that could not have happened in shipping. Im bummed and am trying not to be too frustrated at Amazons/ECCOs quality control.

Now I have to return them for a refund as there are none in the same size and I have to wait for Amazon to receive them before I get any money back.
3791393
So I bought these shoes about 3 months ago.  I absolutely love them.  They fit well, they're extremely comfortable, and they look great.  The only problem is that the bottom heel of the right shoe has developed a hole in it.  The rubber has come apart, and now there is a sizeable hole with a flap of rubber over it.  I didn't think that this would be a huge problem since it's clearly just a defective shoe. After all, the left shoe is fine.  However, when I contact Jimmy Jazz, the company that fulfills this order they said there was nothing that they could do since it was past their return date.  I wasn't trying to return it, merely exchange it for a shoe that didn't fall apart.  They said to contact Polo Ralph Lauren so I did.  However they assured me there was nothing they could do because it wasn't sold through them.  They suggested I contact Amazon.  I did, and Amazon is usually great.  However they said it was out of their hands as well since the return policy was stated on the site.

I'm not really sure who's fault it is, however Jimmy Jazz really could have easily remedied this problem since they sold the shoe. If you're only going to wear this shoe once a month, then go for it.  It really is a great shoe.  If you expect to actually use it to walk, then beware.  You may find some holes soon.
2799906
So disappointed that the shoes were used and broken. Im returning them
4390426
I purchased this shoe as a gift for my niece and was very sad that the product was damaged.  It appeared to have been worn previously.  Very disappointing!
2082285
good afternoon,

buying shoes referent, came with some manufacturing defects in the block, at the front have written a number that is barely visible, but it is remarkable, I do not feel comfortable with this acquisition, since the amount not really worth paying what the shoe.
please evaluate my case, if you wish to submit photo puedos, to validate the information.
appreciate your cooperation in this regard.

after acquiring the shoe under twenty dollar, other than that the shoe is not good quality, has much default.

the treaty to make a formal complaint and failed
193706
When my sneakers arrived I took them out of the box to notice one of the sneakers had a mark on th sole that I had to clean before handing them over as a gift also the toe of that same sneaker was dented as if someone wore it before. I looked on the bottom to be sure but the sole on bottom looked brand new. I also noticed there was lots of tissue paper packed tightly in the toe so it wasn't that they weren't being maintained I believe this particular sneaker was defected. Nonetheless, My friend was greatfull so it all worked out. Overall  he said they were a great fit and loved the fact that they were a little wider than othe orginal ones.
1720323
These came with two small damages on the shoe. There was glue or some sticky something on the upper black part if the top of the shoe and and a small groove/ indention at the base of the tongue. I needed them for the night so I wore them but warn people to be cautious when dealing with this seller. I was better off going into my local foot locker and seeing what I was getting in person. Disappointed.
3851724
Im disappointed with the condition of the shoes. They have clearly been warn by looking on the inside of the shoe. (Other peoples dirty feet residue) They also came with small scuffs on them. The shoes themselves fit well.