Disappointed and debating about getting a refund
349056
These are definitely not OEM, at least the ones I got anyway. They don't have the same feel as the thumbsticks on a Sony Playstation 3 controller. Disappointed and debating about getting a refund.
1883338
Don't waste your time or money here.. I've been counting the day to release, anticipating for the biggest Xbox one release all year AND get a broken online experience. The multi player game options are also bad, even if the game worked as they advertised there would be disappointment. I have requested a return label for a refund and will be purchasing COD.. Sad to say.
5639
I'm really disappointed in this product.  After reading many reviews and letting my son try various similar toys, I chose this one.  What a mistake.  The hardware quality leaves a lot to be desired and the games are a real mixed bag.  This isn't exactly new technology and I expected much better.

My son loves it but is continually frustrated by the poor interface.  The touch screen is of horrible quality.  Most of the games require a level of accuracy the screen just can't handle.  I've already had to contact customer service to get my money back on a downloadable game that is completely unusable.

The speaker stopped working after less than a week.  It's only used with supervision so I know he hasn't dropped it or spilled anything on it or done something else that could explain the problem.

My recommendation is to try something else, this product just doesn't deliver.
3964209
Asked for refund. Item defective/ second hand. Buy a <new> one!
2835428
I wanted a refund for this I didn't mean to buy this idea and didn't get a refund put back on my gift card
2705340
For the people who thought my last review was fake. I got a bad console,let me tell you my experience. Called microsoft after hearing the grind of death on my new call of duty game.. It made me very mad since I had this preordered in june that I got stuck with a bad console. I thought oh well they have advance replacement. I chatted online with a very unhelpful microsoft rep who told me that they would have to put a 535 dollar hold on my credit card after I just paid 499 dollars for one on amazon. Microsoft so far has set me back 1,000 dollars for this brick box one. I called again and asked if I was going to be able to get anything for having to deal with this kind of hassle with their faulty product.  They told me there was nothing they could do and to just wait until I receive my new xbox. Okay, I thought what happens if they send me another bad console that has the grind of death. So..they told me I could send in my console free of charge and they would fix it and send it back.. Now Microsoft thinks they can give me my refurbished xbox for 499.99 in which pisses me off. So I'm doing the advance replacement where they send me one first before I send this junk back. Now my question is are they going to send me an xbox that already had the grind of death that they fixed from someone else?! VERY SHADY MICROSOFT.. What do you guys think? I feel like my constitutional rights are being violated.
4202759
Very upset with Microsoft customer service. I get to wait while they get my box first, even though they have an advance expedited option if your kinect is bad (they send you a new one then you send it back and they charge you if they never get it).  So I spend $500 on a completely nonfunctional machine (nice quality control) and it's my responsibility to pay if I want expedited shipping, even though I went through the half hour chat queue (call times were an hour and a half - notably chat wait time is 1 hour just now) to confirm i need to send it back.  So...they'll get my box, and then send me a new one, sounds like a several week process.

I cancelled my repair order, called Amazon, who is shipping me a new box overnight.  If I were Amazon I would definitely be seeking major compensation from Microsoft for all of these shipping expenses.  My customer service representative was amazing.

Can't review the box I guess till I have one that works, but I am definitely already worried that if mine works in the beginning it may not longterm.  Hoping that does not mean I'll lose our game saves when/if that happens.
15928
Why did I just pre-order streaming content? This was entirely misrepresented and would like my money back.
1691188
Disappointing. Would like my money back, please
1301304
So far I am not impressed. The first thing I did when I received it was update the firmware of the NVR only to find it downgraded the firmware...huh? and the firmware I did have is nowhere on their site yet as of this review. Another problem I am having is the UI of NVR, it needs a lot of polishing and looks too much like all the other, much cheaper camera systems, I cannot get connected to it from my PC even after opening all the required ports. This is a problem on my end to a certain degree but needless to say it should be easier than this to just open the required ports and access it remotely. But the biggest problem I am having and could be the deal breaker in whether I keep it is I am not able to download the files from the NVR. So far and the only way I have been able to download partial files from the NVR using a thumb drive connected to the NVR itself but I cannot download a full file yet. I will have to keep working at it and if I cant get these bugs worked out I will be sending it back, this is too expensive for these kind of problems like I have had in the past with the other Chinese made recorders. I do like the quality of the recordings and I am not having problems like others have expressed of poor picture quality but I have yet figured out the audio portion of it. I will update this review further when or if I get the problems worked out. One word of advise, don't update the firmware without making sure you already have the latest.

Update: I watched my download to the thumb-drive on the NVR itself just quit for no apparent reason. Perhaps I do have a bad NVR and if I end up sending it back, I am just going to get a refund since it might be that they are using poor hard drives. I wish they would sell these without hard drives so I could put in the one I want into it.
509053
Most disappointing COD of all time. seriously annoyed and wish there was a way to be refunded. I W means infinite waste of time for me.
4062727
I am beyond disappointed with my latest Kindle purchase.  I'd say I'm disgusted.  First, let it be said that this is only my second Kindle family purchase.  So in all fairness, it may be partially my jumping from my original Kindle with whispernet to the Fire HD 10 may have left me at something of a gap technologically speaking.  However, I consider myself very tech-savvy and have never had much problem adapting to new devices and/or technology.  I've been using computers since the "insert floppy disk to load MS-DOS" days.  The stuff doesn't scare me.

Problematic, however are several things.  The first of which is that the device comes with no manual.  Perhaps I couldn't find it on the device (it certainly wasn't in the box), but it's difficult to learn to use a device without instructions. In times like this, I really miss my dad.  He gave me instructions on riding a bike: "don't quit pedaling!" But I can't operate a gadget on which I can't locate the pedals.  In fairness to Amazon, however, I did receive an email (three days after the arrival of the Kindle) on "Getting Started with Your Kindle HD 10."  I had already purchased two instruction manuals from the Kindle store.  Thanks, y'all, for the belated concern.

Once I got the email, I did click through for support via chat.  I chatted with Omprakash, who assured me he would resolve my issues.  Initially, I breathed a sigh of relief knowing I was in good hands.  As we chatted, however, my keyboard (for which I pad an extra 100 bucks) began to stutter, so I had to restart sentences several times.  I'm certain Omprakash found this as frustrating as I.  Nonetheless, I asked how I could have my device identified through the Google Play Store so I could download apps that are also installed on my phone and laptop (antivirus, productivity, entertainment type stuff).  Sadly, my new buddy Omp, could not help me as "We only support Silk web browser."  Well, I wasn't worried about the browser (though Silk is about as smooth as burlap), I wanted to download apps that I'm already using. The long-and-short of it is that Amazon has become as proprietary as Apple.  This "Google device" won't support Google apps; it won't stream video outside of Amazon's; its interface is VERY cumbersome; there are no instructions and marginal support.  I'm afraid I've bought a helluva pricey e-reader that will surf the web.  My phone does all of that as well.

On the positive side (hence, the second star), the graphics do well when viewing Amazon Prime video when the device doesn't stutter.

I've been an amazon customer since 1997 and have NEVER been as disappointed as I am now.  I really want to cry.
2093799
Bought, downloaded and installed on the newest windows os and the only game that starts on any compatability setting is the last one. Disappointed and would like a refund.
4068265
I seldom give negative reviews.  Maybe I'm just not invested enough to get too upset if I am not very satisfied with a purchase.  But in this case I have to say I am very disappointed and it makes me feel like I should have been smarter.  Rocksmith sounds like it would be a very fun alternative to taking lessons from a teacher.  I have to say it "sounds like" that because I was never able to get it to work with my computer, a Windows Vista 64-bit notebook.  I was so frustrated that I went out and bought a new, more powerful computer, just for this app!  Now I have a Windows 7 64-bit computer.  But I've never been able to figure out how to transfer the installation from the old computer to the new one.  I have been frustrated by the fact that there are at least two companies involved; Steam and Ubisoft.  Each requires a password, each has their own customer support channels, each is a thorn in my side.  I've never been able to contact anyone in either company who can tell me how to set up RS on my new computer.  I've had this software/cable combo for months now and have never been able to use it, even one time.  Bleh!
4438798
If there were any way to get refund I would.  This is not a game it's a graphic novel.  Yes, you can make choices to achieve different ending but mostly you just read and watch changing screen shots.  Which is fine if that's your thing but if you want action, adventure, roll playing you will be vary, very, vary disappointed.  Also the language of the game is Japanese, I don't speak Japanese and no amount of art or story line can make up for having to spend all that time reading to the point you don't have time to watch the screen shots change.  You can control the speed to the text, true enough, but you still can't enjoy an even moderately paced game doing so.  Amazon should make it clear that games like this are in foreign languages and that they are not really games at all.  I will be more careful of how I choose my games and spend my money with Amazon in the future.
2439077
Did not even work and was not refunded. So I'm out a game and 20+ dollars.
4975568
I was SO excited to try out this product, but after charging it for several days and trying to turn it on, it never did work. I ended up getting a refund and am tired from the wasted excitement. I'm discouraged from ordering a similar product and waiting for it to arrive, then waiting for it to charge again.