Big Sound...Great customer service!
345545
Wow, such a large sound from a small package.  Strong bass and crisp highs.  I will be buying a few for gifts.

After owning the Boom for 2 months the sound just stopped.  Called customer service and they are sending me a new one without any hassle.  Very impressed.
3421195
Purchased and wasn't able to pair up to the Bluetooth, emailed customer service and within hours an extremely helpful woman, Joyce called us and walked us through getting it to work.  I am impressed with the quality and sound.  But the  thing that impressed me most is the fact that they called within hours (9 PM)  and was so great and patient.  It was refreshing.......
4055622
Great customer service. The customer support team really made an effort to make sure that I was a satisfied customer, and that was an imperative part of this buying experience. Speaker works well with limited to no issues. Highly recommend!
3410825
not so great. doesn't get very loud... at all! too bad. the sound quality is good just cant really jam it....
EDIT**** please know that as soon as the seller saw this, they contacted me and offered to send a new! It's on its way!!! I can't believe it. Awesome. I'll let you know how the new one works but as far as customer service, it doesn't get any better!
3663279
The first speaker did not work properly and I was able to get a quick refund. The manufacturer sent me an email and said they'd send me another speaker. It arrived and works great! Their customer service is excellent!! Highly recommended!!
3932419
Using these on a Scala PackTalk.  The sound was initially tinny but I hooked these speakers to another source while still in my helmet and they sounded fine.  DL'd an EQ for my iPhone and cut 8K & 10K 6dB and now they sound great.  Much better than my old J&M speakers!
*** Edit 8/11/18 ***
The left speaker has started rattling. I sent a message to iASUS tonight. Hopefully Ill be able to update with happy customer service story.

*** Edit 8/20/18 ***
Worked with Curtis at iASUS and after some testing, it was determined that I had a defective speaker.  As another reviewer noted, he had me make the original pair unusable and I received the new pair in the mail today.  iASUS' customer service is top notch!!
3038645
A few months ago I ordered the Thinksound Rain IEM and I was very impressed right from the start. I previously had shures that were around $130 and were excellent, but for a much lower cost, the rains were just as good if not better. However, after about 6 months as I was running they started cutting out. I complained to the company and very promptly got a reply from the CEO offering a new replacement. He let me know that they had started putting a kevlar lining in the wires to prevent this type of thing from happening.

The replacements came in the mail and they were broken right from the start. I emailed him back and once again he quickly replied and apologized. Whatever I don't care, but people make mistakes.

He offered these headphones as my new replacement over the Rain. And holy **** they sound so much better it blows me away. The rain sounded great to me, but these are truly worth the extra dollars if you ask me. I'm not good at explaining sound quality, but everything sounds crisp, deep, and clear. These surpass any earbuds I've ever listened to by a wide margin. Also the customer support is incredible. What was initially a really bad situation turned into a positive one. Mistakes will be made sometimes, it happens no matter what company you buy from, what really matters is how they address these mistakes. And for that I give an A+ For the quality of sound I also give an A+ As for overall quality of product I give B+
2562683
Shout out to the customer support of this company. The quick and dirty story is I had my phone in my back pocket with earbuds in. Sat down into vehicle and bent the plug, then lost sound in the left ear piece. Ugh!!! I only had it for a couple of days. Contacted support with a Hail Mary and to my surprise they sent me a new pair free of charge! Thank you so much! Great sound, nice aesthetics. They're not noise canceling, but blocks out most outside environment. The only con is the cord itself. It seems to get tangled easily. Other than that, I love this product.
4131309
Thank you so much, OontZ! The volume and clarity of the sound this thing puts out for its size and price are incredible. Customer service was amazing!
660206
Absolutely awesome customer service.  First one I had wouldn't stay on unless connected to USB power.  I emailed their support and in an hour or so I had a new code to use on Amazon to order a replacement and the new one works perfectly.  I really like it, great clear sound, great range, and I can connect it to my phone and my iPad without having to unpair.

I'll definitely get more if I need them, and possibly the next model up.
4419588
These headphones are awesome for their price point - great sound, love the sound controls, and awesome range with no static (as suggested by other brands).  Also, huge bonus points for me as my original pair were shown to be defective, and the customer service was amazing in making it right.  Definitely would recommend to anyone!!
3926541
UPDATE*

Just after writing the review and thinking about purchasing a new unit, I thought about the warranty and called JBL and spoke with a representative named Ace who gladly agreed to send a replacement right away. Not many questions were asked and he even made special arrangement to ship the replacement before they get my unit. Of course the return label has been provided. I really appreciate their customer service and this makes me feel like I want to stay with them for other products! 2 star review has been raised to 4 stars.
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I primarily use 2 of these speakers as a stereo set up with my ipad. I first loved them because the sound was unreal coming from the small size. The bass was steady and resilient and treble was clear and crisp. Overall flat and true/natural sound.

But after about 4 months of daily use (one of them), the stereo connection start to lag a little. And when I change the volume on my iPad one of the speakers (purchased 2 months ago) make distorted noise and tends lose stereo connection. And one of them finally got a permanent static noise every time to the point where it's no longer unusable. I really loved the product and wished it lasted longer.
4059201
OK, so my original review was quite negative because I thought I was getting jacked by the manufacturer.  I had a set of Maximo headphones and they started to fail.  I contacted customer service and mailed them the unit.  They confirmed that they were broken and said they would mail me a new set.  I contacted them again to let them know I hadn't received the set - like a month later.  They claimed to have sent it to me via USPS with no tracking means, then offered to sell me a new set at wholesale?  What the...?  First, my mailbox is huge and would have easily fit whatever they sent the headphones to me in.  Second, in my neighborhood - there has never been a stolen package left at the front door be it large or small - ever.  So I posted my negative review then sent them my e-mail response of "no thank you."  Shortly thereafter, they reexamined the address they sent the headphones to and voila - they were sent to the wrong address.  They sent me a new pair.  I can appreciate that they at least looked into confirming the address and then sent me a new pair lickity split.  That to me, albeit a good minimum, is good customer service, something we could all use nowadays.
3338343
These were super easy to pair with my phone and the sound is great. I was quite pleased with the number of options for earbud tips. I was not able to pair these with my tablet after multiple attempts so I emailed customer service. Their response was lightning fast and they recommended trying a hard reset. When that didn't work, they were very quick to offer to send a replacement set to me at no charge. I'm really hopeful that the new pair will connect to my iPad and I am SO appreciative of their excellent customer service!
4929587
Hello! I just thought I would share with you my great experience with Parasom. I bought these headphones for myself as an early Xmas present. The sound quality is terrific, it was easy to connect to my phone, and they fit comfortably. But what has really impressed me the most is their customer service. I accidently broke one of my ear buds, and my window to return it was long overdue. But I emailed customer service (as a long shot not expecting anything) and within 3 hours they responded to my email saying they will be shipping a replacement today. I was stunned! You do not see that kind of customer care these days. I will be a Parasom customer for life! Thank you again!
2946073
Works great! Excellent sound quality, and great customer service by seller!
211876
I looked up many reviews on different speaker and decided on this speaker eventually. When I got mine I could not get it to power on, no matter what I did. I was upset but the allreli team contacted me and sent me a new speaker, despite the fact that I had no intentions to buy another. I'm very happy with their customer service and the speaker sounds great!