I've run Acronis back up since 2013 & have had nothing but good luck with it
358494
I've read some of the other reviews on Amazon but I have to say, I've run Acronis back up since 2013 & have had nothing but good luck with it. One reviewer said it was frustrating and confusing and it can be but you have to read the entire details of the program. It takes a little work to get it running but once you do, you never have to touch it again. As long as you have the storage capacity, it will do full backups the first time & then just run a backup with any changes since the last back up. If you go for the cloud storage, you better have pretty fast upload speeds or it takes some time to back up your entire computer.
3231858
Computer ran great yesterday?  You did something stupid and unistalled AOL because you couldn't get a steady connection & now you can't find one of those disks to re-install? No problem if you have got Roxio's Go Back 3.0 installed.  Both of these events have happened to me recently.  Rather than spend hours trying to track down the unusual slowness & ghostly hard drive activity on my system I just pointed Go Back to the prior days boot point & let it run while I went to work.  When I came home my computer was booted into Windows, running well, & I had a Go Back screen that would allow me to optionally revert forward individual files (I did my Quicken files so that the work/transactions done on the 'slow' day weren't lost).
This program will save you hours of headaches...don't be a slave to your computer..when it acts up just GO BACK!
1201774
I have been running 2013 Plus for almost a year on 2 Windows 8 Pro 64bit computers. It has worked flawlessly. With several scheduled backups on each at different times and backup locations.
 I recieved an offer directly from Acronis to upgrade to 2014. I emailed them as to what improvments were made and they said Interface and cloud/Network backup. I thought I would give it a try.
 Glad I did. It is much faster than 2013. The GUI is a little cleaner.
 I have now got 3 Win 8 computers running Acronis Premium. 2014. They all have multiple backups to different locations. No problems at all.
 I recommend intergrating Acronis into the Windows boot. It gives an "F11" Boot option at bootup, so you can go into Acronis instead of booting. Restores and backups both work from a "Linux" enviroment. It works great. You can also make bootable media from Acronis to do the same thing on DVD or CD.
 Warning....This is a powerful product. Please read the Manual.
 The "Clone feature" is in my opinion, the best on the market. I have done several and they worked everytime.
 Also recommended is to set frequent "Validation" of all backups. Just  to make sure they will work.
 If you need a powerful Clone/Backup program this is a Highly recommended buy.
605323
Had problems running it first time early Oct . Got good support we worked around  an Encryption program. Ran it myself on 2nd. computer a few days later. Now 2 months later attempted to scan again .It will open but only scans about a minute and shuts down. Tried 3x. Support says now won't run with  1) encryption that i should contact Norton for help 2) will not work with Win7 32 bit . 3.)  Would be surprised if it did not cause overheating/shutdown on laptops won't work on a laptop !!  I asked why tech said it was working after original 1  hr.session and showing many items found. She replied no record of my contacting them other than email asking for assistance!! Then she simply disconnected. Earlier she said to return it to Amazon altho  Return it date expired Nov 8 !! This is a product you do not run frequently -so how you suppose to know if it still works. Their box says "not a replacement for an antivirus program" -which i have running and a Malware program. This is a lose lose for the customer Beware!<a data-hook="product-link-linked" class="a-link-normal" href="/FixMeStick-Virus-Removal-Device-Unlimited-Use-on-up-to-3-PCs-for-1-Year/dp/B006ZCHVM2/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">FixMeStick - Virus Removal Device - Unlimited Use on up to 3 PCs for 1 Year</a>
4932210
I have read the reviews and have had nothing but a positive experience with this system.  In addition, I have called Foscam Digital Technologies (Amcrest) for support and they have always been helpful!  I did have a minor DVR problem and Foscam Digital Technologies promply replaced the DVR with an upgraded model.  The one thing I would note is the cooling fan is a bit loud.
1830733
Acronis was very easy to install, set up, and use. However, thanks be to God, I haven't had to give it the ultimate test of restoring an image to a disk after a crash. for now, it's an untested lifeboat, but I feel safer with it than without it. I don't have enough experience with it to rate reliability.
1086174
I have had this as my automatic back-up drive since about January 2013 and it appears to be working great!
1431110
I started using Acronis about 2005 after using (bloated) Norton Ghost for some previous years. I've used both home True Image (used to be Echo, etc.) and the business Advanced Workstation on two PCs.  The PCs have changed over the years as well.  A few years ago, on the advice of Acronis tech support, I stuck with ABR11 since it was "business grade quality".  The yearly support option to keep current on new versions for ABR11 is quite inexpensive.

ABR11 (and TI) worked just great for years on my a31p Thinkpads/XP Pro PCs.  I used it quite a few times to save my bacon.

When I changed to Windows 7 Ultimate x64 on HP dv8t PCs with SSD C drives and regular D hard drives (I simply do image backups C to D nightly), and ABR kept upgrading to ABR11 (2011), everything got bad -- real bad -- real real bad; I tried both ABR and TI.  The software couldn't keep track of its own licenses.  Backups and/or validations of backups failed -- worse, this was not always reported to me as I requested in the setup; I had to "discover" this in the logs.  The email and forum support is absolutely dismal; don't go there.  The phone support for ABR is pretty decent, certainly more responsive than email, albeit I often got contrary advice from different tech support people.  Look at the Acronis forums, and you will see similar complaints, that is until the moderators take off postings with too many complaints.

I just can't trust Acronis anymore with my backups.  I won't go there, and I think no one should go there.  Their software has gotten bloated, and they just are not capable of fixing and patching their problems.

I now use the Microsoft Windows 7 image backups daily.  I don't like this, but at least I can depend on it.  I would like to have compression, differential/incremental, and password protection options, which Win7 does not offer.

I've looked at just about every other brand of backup -- but I also dig through their forums to see the problems and complaints registered by real users, and I just don't (yet) see why I should pay money to get bad unreliable backups and/or bad service!

I really can't believe -- but I do! -- that we can no longer get decent backups for our Windows PCs.  I have offsite Linode virtual machine that run Ubuntu linux, with regular Linode VM backups, and Linode is truly great for linuxes.  (I also have Ubuntu on our decade-old a31p Thinkpads, used for some backups of backups on our Windows PCs.)  At least I have my email and a lot of docs secured via Google Apps business accounts.

I look forward to soon (a year or two?) being able to have Windows run fast with the software we need on some offsite virtual machines like Linode, with daily image VM backups.  Then I will throw away our PCs, and use smart phones and tablets to communicate with our VMs, and not ever look back at the terrible Windows backup software out there now, especially Acronis ...
4677001
I purchased Acronis True Image 2014 less than one year ago. It has now stopped working and will not backup my PC. I have followed their error code instructions but they didn't provide any solution. I am told my product is out of support (purchased 10 months ago) and I must pay for any support. Furthermore, I found their user interface is extremely poor and complex.
4711646
I buy it on October 2012, works fine until December 2013. Simply crash. I'm reordering my office, just keep the computer on and simply appear the splash "The device was unproperly ejected" and probably loose two years of photos that I'm close to put into my computer (I change my computer and sale the old one, that's why I have my archives on the disk)

Simply untrust on WD hard drives....

I have other Iomega for years that never fail.
2905013
After 13 months modem refuses to stay up. Noticed this when Microsoft Media Center could not get program guide information from the Internet. Tried to download CCleaner to clean out system. This is when I found out modem was bad as approximately 2 meg of the program would download and then a communications dropped error would occur.  All of this happens on my two separate Media Center systems.  I also noticed that my desktop would cycle between online and offline (also indicated on modem light). To make sure router was not cause of the problem I connected desktop system directly to modem with the same results.  Please note that in all tries I rebooted modem (and router when appropriate). Also contacted Comcast to make sure this wasn't a Comcast problem. Comcast stated that there were no reported outages in my area but did send a reset signal multiple times (to no avail). Additionally, my neighbor in the unit next to me also has Comcast and I was able to utilize his wirteless (xfinitywifi) Internet connection while my modem was wavering between online and offline.

As I needed a connection for my wired systems I quickly bought a Netgear modem and after a phone call with Comcast it was up and running with no problems.

Since the ARRIS has a two-year warranty I called for an RMA number to get it fixed.  Tech support refused to accept the fact that the modem was bad. After explanation of above he still insisted that the modem was not the problem. Had me plug modem directly to ethernet port (no cable connection) and because he was able to communicate via pc to the modem he deemed the modem good. I guess the techs never heard about intermittent problems. He did volunteer to help solve my problem but it would cost.  At this point I decided I would not continue with this scam and hung up.

Not sure why they bother offering warranty if they don't intend in honor it. Will probably never buy another ARRIS / Motorola product.
1725364
Not worth a penny. Terrible product, full of bugs. Tried using the Disk Partition utility on two separate machines, got all sorts if imaginary errors, none of which is true!!! Here is a case although not the only one:
>> Error:
>> E000101F4: Acronis Disk Director Suite has detected unsupported hard
>> disk Drives. Acronis Disk Director Suite does not support Windows
>> Dynamic Disks, EZ-Drives, etc.

Reply from Acronis support follows:

First of all we recommend you to download and install the latest build (2160) of Acronis Disk Director Suite 10.0 available at [...] and test it.
>
> Acronis Disk Director Suite 10.0 supports RAID arrays. You can perform all available operations with partitions located on RAID volumes without any special precautions. Please note that Acronis Disk Director Suite 10.0 does not support Windows LDM (dynamic disks).
>
> Download the latest SnapAPI archive file from [...]
> Unpack the archive and install the unpacked MSI package and check if that fixes the problem.
>
> If the issue remains we need some additional information.
>
> 1) Could you please download Acronis Report utility available at [...] and run it, create a report and send it to us? Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive. This would provide us with detailed information on the hard disk partition structure.

My hard disk is as simple as it gets, a brand new HP/Media Center and another one running plain XP.
None of their suggestions worked and ultimately I gave up on it as I had to restore after each try.
2781622
I have some issues with the product at this time, I liked the old Acronis where you could put an image on disk and then put the disk(s) into the machine and re-image it back to the way it was, I miss this process very much, the new one is OK the old way is better!

I used the old program in a business setting and it worked great, really cloned lots of computers with it!
1699726
This drive has worked out excellent for us.  I purchased to upgrade my daughters 90 gig SSD in her desktop computer which was maxed out to 256 gig.  I wanted to clone her existing and completely transition to the new drive.  I didn't realize initially that the MX100's come with a free copy of Acronis system backup software or else I would have just used it to begin with.  Instead I tried using Easeus Todo Backup free addition.  When I used this, I had issues such as my Windows 7 not saying it was genuine after switching to the new drive.  Instead of dealing with getting it activated again, I decided to look for another solution.  Next, I tried using the backup image creator built into Windows 7.  This did not work either and failed when I went to load the image onto my new drive.  Not sure, but the Windows utility may require you to use the same drive you used originally and not a brand new one.  I plowed ahead on the brink of giving up all together.  I then found Acronis mentioned online and looked into that.  It was about that time that, behold, I noticed there was a small piece of paper in the Crucial box saying I was entitled to a free download of Acronis (as opposed to the 30 day free trial).  I loaded Acronis and using the image clone option, attempted to clone my drive.  It failed immediately saying my destination drive was not valid or something like that.  Ugh!!  It was then, when seriously on the verge of giving up completely that I read a couple posts on the Acronis support forums where someone mentioned several times that the Acronis clone feature works best when using it while booted to an Acronis rescue cd and not when using Acronis inside of Windows.  When I did this, boom, it worked perfectly.  I was done in less than 10 minutes.  To clarify what I am saying, when using Acronis as a program opened in Windows 7, the clone feature failed on me for some reason.  I then created a rescue cd using Acronis, shut down, and then booted my machine directly to the rescue CD and got into Acronis that way (same as when in Windows but the graphics are watered down a bit).  I could then choose the Clone option, cloned my drive from the old to the new, shut down, disconnected the old drive, and rebooted to Windows 7 on my new drive flawlessly.

To top it off, I then took my daughters old SSD drive and cloned the drive of an old laptop with a buzzing hard drive to it with Acronis as well.  I used the 30 day trial of Acronis on this machine instead and since the laptop only supports one SATA drive at a time, for this I did a full backup of the laptop to an external USB drive using Acronis first (not the Clone option), then shut it down and removed the old drive and installed the SSD, booted to the Acronis rescue CD and then used restore to install the backup of the old drive onto the new drive.  Windows booted up on the first try.  Painless.  I add this experience because even though I wasn't using the MX100 for this piece, I was using the Acronis software and it is a good example of swapping out a laptop drive which can be done with an MX100 and Acronis.

I'm now going to order a 512 gig MX100 and do the same for my Dell 8100 desktop.  It's a great machine and upgrading to an SSD will only make it better.

One final note.  The MX100 did not come with a 3.5mm tray adapter like my daughter's previous Kingston SSD did.  I was able to reuse her old tray though easy enough and even if you had no tray at all these drives are so small and light I'm sure you could find a way to secure it to something in there.  You can buy adapter trays cheap on Amazon though.
142736
I have been a long time user of this product. In fact, I have over 17 registered products with them. This version is incomplete and the basic function of syncing directories between computers does not work UNLESS you buy cloud space from Acronis. There are many, many folks out there that have reported this and other issues with this recent version.

I did ask for a refund, one of the RARE times I was so frustrated with a product that I went through the effort of asking. Predictably, I was told because I was outside of the 30 day window they could not accommodate me. Now, I have a proven track record over the years with their products, there is a wealth of other users that have the same issues I complained about and yet, they would refuse me the cost of their defective product in the hopes that I might stay for the next version or even an update of this version.

So, save your money, look for any of the other alternatives and stay away from the 2015 version of this app.

I have already found a replacement product that provides the sync function the 2015 version removed for less than the updates.  For those that want a working and cheaper alternative to 2015 try http://www.easeus.com/file-sync/.  They make a GREAT backup/Image software too.  I used both and won't be missing Acronis products anytime soon.
749954
To make a long story short, I love Acronis but won't use it.  After installing Acronis Home 2009 and its most recent update on an XP machine with current service packs, I was no longer able to share files on my home network.  You could see the other computers on the network and their top level folders.  When I tried to access a file in the folder, I got an error message saying "not enough server storage".  The file could not be accessed.  The "IRPStackSize" registry edit mentioned in the Amazon reviews did fix the problem, however, I am looking for another software application to do backups. The reason is that I must have 100% confidence in backup software.  I am sure that Acronis did not intend for the average home user to have to edit the Registry.  Maybe we will hear from Acronis that this has a solution or has been fixed in upcoming releases.  There is obviously a lot of work that went into Acronis and the problem likely doesn't affect everyone.
924923
I have by now installed and uninstalled at least 4 to 6 times. Doesn't install well over previously upgraded products (antivirus), also Goback will not install if your harddrive was initially setup with drive manger software (Maxblast or the like) and you don't know this until the installation fails, then you need to download the 3 uninstall tools from Symantec and run them as instructed. Does not seem to coexist well with NIS 2005. My last install was NWS 2006 w/o Goback or Antivirus and then to install NIS 2005, this has lasted for two weeks.