Installation Hard, Tech Support Variable
354100
I've used Norton for years.  I had trouble installing it too. At one point, I had a tech support guy (the only one who really knew what he was doing) remotely control my computer for three hours after five earlier calls to tech support to install it and uninstall the old one.  The pre-scans often failed but when I skipped them, it worked better.  One other suggestion is to make sure all symantec folders are deleted before installing the new version, including folders in the Windows Registry.  I too couldn't install GoBack and just went on without it.
1392692
i like it ,but it's really hard to install it ,but anyways this product is the best
2322852
I have had to call your technical support at every point to get this system hooked up and working. It's been a real hassle. Your support staff have been very pleasant and helpful, but I've been on the phone 3 times now, which takes a lot of time. Your instruction manual is unclear and leaves out steps.
2709721
Was not as easy to install as said. Was very difficult to put the hard tops on and off!
2714004
Technical support is good but it is not very user friendly.
4461256
Not user friendly for clean installation.  Ends up replicating entries with horrendous customer service.
546694
Works as advertised, but can be a little difficult to install - but maybe it's just me.
4883883
Be prepared for the most frustrating installation process ever. I'll update my review if I actually get it to stay in place and use it.
1995518
Much more difficult then expected, way to much entailed for this installation than expected!
2570
This product is easy to install and maintain. If however, there is a problem tech support is available to assist you.....
805546
First, the fan does appear to be cooling much better than the stock fan that I replaced. The stock fan was letting the temp get in the 70 C range. This fan and heatsink is holding it in the low 40 C range. The lower rating is for the installation issues. First, in order to avoid costs of translations, the instructions are pictures only and you need to be careful to watch the sequence of photos as AMD and Intel photos are alternating. Next, since I was upgrading, I had to take out the MB to install the included under board bracket. No negatives for this step as most custom fans require their own mounting brackets these days. However, when I attempted to secure the bracket with the included screws, I could not get them to screw into the bracket. Upon further investigation, I discovered that the screws were not self tapping and the bracket holes had not been tapped! So, out to the garage to retrieve the tap and die set to remedy this issue. After tapping the holes, bracket tightened up nicely. Next, time to mount the heatsink to the CPU. Holes lined up precisely with the spring loaded screws on the heatsink. Pressed the first screw down and started it enough to hold. Moved to the opposite side and now that side of the bracket is levered way up off the MB. After pressing down much harder than I thought prudent, I was able to start that screw in the hole as well. Same issue as I worked the other two mounting screws down. Although all appears to be working well, I am concerned about the amount of tension holding the heatsink down on top of the CPU. Total time to install was a little over two hours for a guy that has been building computers since the 80's. This particular installation with my MB was not for a rookie.
136672
Purchased for a new computer that I bought.  It was pretty self explanatory to install, the only down side being that you have to follow it form beginning to end before it all works, and there are no shortcuts to take, so it takes a solid hour to install the product key in each program and get them to work....so be patient!
3596651
TECH rep was very hard to understand, but was VERY patient with me, solving the problem
433199
Cons: Tough to install
I wish I had purchased a DVD version instead of a Flash Drive to install on a laptop. To get a laptop or notebooks to boot from a flash drive is quite difficult. It would have been much easier to do it from a DVD.
Secondly, there is no documentation accompanying the thumb drive as to how to install Windows 10 on the notebook or computer. In the past, all my computers and laptops had either Windows 7 or 8.1 installed and installation was practically automatic. That is not true with installing Windows on a computer or laptop for the first time or as in my case on a notebook with Win8 installed. The only documentation provided was "Step. 1, Insert USB into device port. 2. Power on computer and configure it to boot from the USB, and 3. If prompted, enter the Program Key."

I bought Windows 10 Pro but after installation, my computer told me that Windows 10 Home was installed. It puzzled me in part because during installation, I was never asked for a Product Key and I cannot remember ever installing any version of Windows (I go back to Window 2) that didn't ask for that nonsensically overly long product key. It looked like I was stuck with Home even though I bought Pro. However, i located instructions on the Internet on how to upgrade to Pro . Following the instructions which included entering the Product Key and I was off to the races. But it took forever to install Windows 10. Notebooks and laptops automatically shut down after a short period to conserve power and that interrupts the "Getting Ready to Install" routine and if that happens, the process starts all over again. So, if installing on a laptop or notebook, change the power settings so that the laptop or notebook stay on.

Eventually, everything worked but Microsoft makes it as difficult as possible. It would be much easier if buyers had an installation manual. Otherwise, I am a big fan of Windows 10 but why does Microsoft make buyers go through such a tough obstacle course to get it installed.
1629175
Sort of hard to installed. Had to install twice, but now its running fine. had it last year so i like it.
2788445
I installed it my self.  Yes it takes a while.  If I have to do another it should be easier.  There is a learning process to learn the best technique to install.
3348267
Nothing but problems after professional installation.