Was working fine at first
343257
Was working fine at first, but then I noticed that one of my lightbulb went out. It would flicker once in a while. After a few days of malfunctioning I decided to take out the units and found out that one of them had already fried and the same was starting to happen to the second one. Good thing I caught it in time, would have been the cause for a fire. Will never use these again
703716
This product worked really well for 8 months and now suddenly has stopped functioning. Up until now it worked really well
2765077
I bought this as a Valentine gift (Feb 2017)to my wife, it was working fine for few months, we do not overcharge and use decently but it started losing power instantly. While charging also it shows charging and get a charge in few minutes and turns to green. But when I connect it was not connecting, not happy with this reason. Today' date is Jun1st
1546099
Worked really well for a few months, then suddenly stopped
4088802
Purchased abouy 4 months ago, worked fine to start out with, and now there are a couple of keys are sticking making it hard to use.
1761239
At this point, I've owned the adapter for about 3 months. It worked great at first. I never needed to use it much, just enough to occasionally connect my phone or a bluetooth headset. Well, yesterday it stopped working. For no reason. the light doesn't turn on and it gets hot ever time I plug it in.

I am currently beginning to attempt support, and I will amend this with how their support treats me.

EDIT: Amended to 5 stars, because I sent them an email yesterday, and the package with the new one is in the mail today. Great job, guys!
3422206
It worked just fine for a little while, but now it's dead. It won't power on at all and considering this is how I make my living, this is going to set me back more than just the cost for another unit...
3091458
I bought this item 2 years and 1 month ago and it's been working fine until now. Now I'm getting errors indicating hardware failure and cannot write to it. My WD external drives of similar size have lasted longer so I'm a little disappointed.
2082246
Bought one of these about 7-8 months ago and today it stopped working and I have to buy a new one. It worked fine up until a few days ago when the cable near the connecter started getting flaky. I'm not too happy about having to buy another replacement in less than a year.
693539
Worked fine at first and loved that the cord was long; however,it's two months since I purchased this and it's already not working.

Update: - company rep reached out and sent me a new cable which has been working perfectly for the past week. I'm changing it to a five star for their prompt and courteous service.
2182093
Worked good when first but now just works when it wants to
4468448
It worked fine for few months but then internet connection started dropping during high usage .Seems it cannot handle to much data . Now i need to replace it
3880537
It was working fine for a about a month and a half and now it doesn't work at all. Won't charge either.
550609
Worked fine for about a month ... Now I have to make sure it's in a certain position or my phone won't charge
3364999
This product worked fine at first, but then started giving me problems. I purchased this because I have one HDMI port in my TV/monitor and had recently purchased a Playstation 4. At first it was working fine but then the switch started going back and forth from my console to my computer. Then it would flicker with a green color. I am not sure how common this problem is or if it is just the particular device itself, but it is disappointing. I suggest you buy something that might cost a bit more because it probably wouldn't give you the same problems I had.
4297208
At first, this was working nicely but then after some time, it just stopped working. The LED wouldn't even stay on when plugged in to the car charger slot and is constantly "pulsating". When plugging in the USB cord to my phone, it randomly starts charging for a few seconds and then stops, like something's loose.

Anyway, wouldn't recommend this at all.
2821613
Had it less than a year already not working properly