NO replacement parts available
348755
I'm a volunteer fire captain/EMT. I bought one of these about 10 years ago to hook onto my structure helmet (for house fires). It still works but one battery leaked and ate the shiny reflective material off the bulb reflector. When I tried to replace the reflector, I discovered none were available. Apparently Pelican:

1) Does not sell or deal directly with consumers
2) Does not support its products with replacement parts other than bulbs

So I glued reflective foil onto it and it's back to about 80% of its original reflective ability. It never had a long beam throw but has been more floodlight than spotlight. That works fine for me because in small smoke-filled rooms with little visibility, peripheral light often works well to keep you out of trouble. Just don't expect an adjustable beam like the MagLite provides. My unit has a twist-the-lens ON/OFF switch which is impossible to operate if your  gloves are wet and covered with mud/fire-fighting foam. Fortunately, Pelican has now modified that to a push-button power switch at the rear of the unit. On another plus side, it has an O-ring seal which makes it theoretically waterproof. I haven't tried to replace that, yet, so I don't know if it is a standard size or if it's some kind of proprietary ring that, like the reflector, won't be replaceable. The included helmet mount is cheap non-adjustable plastic, so I opted for an adjustable metal one (at extra cost).

All-in-all, I'm giving it 2 stars. I don't know if there are better lights out there for the price, but I know I wouldn't buy any Pelicans again. Granted, it's my fault that the battery leaked, but for a $25 purchase price, the company should provide replacement parts. If I had wanted a throw-away unit, I could have gotten one for a lot less at a number of places. If I could get a new reflector for $8, it would be worth it and I would give the light another star.
1577852
I like the unit. However there is a loose pivot joint that makes a loud clunking noise. The manufacturer offered to send replacement parts but has no ability to honor the labor part of the warranty. Amazon has offered to refund the money but has no inventory to replace the unit.
1427316
Mine came in damaged. I need to replace it and I do not know who to contact.
3442389
I can't find replacement parts for this I have a cracked lid And a bent part for the potato slicer and I don't know how to go about getting parts could somebody help me
4085523
The metal piece that holds the ball in the chair snapped off. I called customer service and they said the replacement part is on backorder for about 8 weeks. I guess I'm not the only one having this problem....
1705417
Worked great until the pressure valve broke after about a years use.  I called the company to order a new pressure valve and was told they don't make replacement parts!  BEWARE!!!!!!
1619588
The manufacturer has informed me that the product is under filled and will be replaced. I have been waiting for two months without a replacement so far.
4843068
No replacement filters available anymore!!!  Unable to find Filter "F" from amazon, kaz, honeywell or home depot where I bought this product several years ago.
1399361
This machine works great, but the part that screws on and holds the blades broke after one use. I haven't been able to replace the part because you have to take it to a service center, and there isn't one in my town. But, they still won't replace it over the phone. I haven't been able to find anywhere to even BUY that part. So right now, it's useless.
2204916
Does not maintain temperature anymore, cant find parts to fix it.  Only lasted a couple of years.
191691
After trying to finish assembling this thing, I discovered there was a bracket missing from the frame that connects the handle. It is not a part that's customer installed, so I called the manufacturer. They promised to send me this part TWICE and it has not been received. I cannot use this.
3897854
They have missing parts in thier products and when you try to get it from them "HA" Good Luck! I have been calling for over a week.
Spoke to several people and they all say we are to busy to help you. They want your name & # so they can have someone call u back. Well that don't happen in most cases. I did have 2 people call me back after 20 calls. I told them what i needed & they said they will mail it to me.... Well here it is 2 weeks later and still don't have my parts... Guess what! I called today and nothings changed!!! You either get no one to answer or you get the run around. "I will have to have someone get back with you"

Never again Frabill!!! Your unit will be returned today!! Sorry for franks great out doors having to deal with your head ache!!!
3603151
My grandson and I found this at amazon. Only place to find the best price for extra parts.  Wish they would've told me that replacement parts were hard to find.
1043885
It has turned out defective and have not received any replacement in its place.  Unsatisfied Please contact for replacement  Thank you
1105036
Purchased Nov. 2011, top heating element went out Mar. 2014.
Loved the unit until parts needed.
Black & Decker no longer sells the unit, and manufacturer no longer produces the unit.
Additionally, the manufacturer never produced replaceable parts for the unit.
1048687
This part was unavailable, until recently. The manufacturer wouldn't sell just the valves, you would have to purchase the replacement tank (50.00). Thank goodness!!!
2136641
It came with minor damage but no way to get parts replaced unless I returned the entire unit.  There was not even an option to discuss this.