be careful ordering this
358938
I received this in the mail and am promptly returning. 1st it is missing the the bottom piece that would hold the water for it be self watering. The color is also wrong it is actually a dark green. While I expect color to be slightly off I wasn't expecting it be that much.
4953504
Good product. Just be carefull when you order. It cost half the price of the product to return in case you order the wrong thing.
2626234
I ordered this beautifully painted item as a gift and instead I got a cheaper plain one. I am returning it and not sure about trying to reorder it as I may get the same error.
3100872
This rating is not based on the product itself. I ordered this as a gift that my mom requested. I received a package but it wasn't what I ordered/not even close to it. When I tried to handle this apparently the item was out of stock and was given the option to purchase a similar but the price was a more than what I ordered. I wanted to get what my mom asked for.
2241794
The great news is that Amazon stood behind this sell.

I did not receive what was ordered/shown and unfortunately I didn't realize it until I tried to put in the purell and it didn't fit. (I received the type that's color coded for the refills.)  The one I received didn't open on the sides as shown, it had a push tab at the bottom. Anyway, I had to tear up my drywall to get it down and order a new one. You need to put up your dispenser first before placing in the purell sanitizer at least 24hr prior to make sure it holds. I ordered a black one from another site and it was as described and the refills did fit. If that hadn't happened, I'm not sure what I would have done because I probably wouldn't have figured out what was wrong for quite some time.
4680060
This was totally different from what I expected or ordered. I thought was a case but came something any way it was my fault I didn't pay attention when I placed the order.
4544736
I'm sure the product is great - but I just had a very bad (and expensive) experience with ordering this online.  I ordered 2 of these toilets.  I received 4 boxes in the mail, 2 big ones labeled as the base, and two smaller boxes labeled as the water tanks.  On the day I had the plumbers scheduled at my house (something that requires a decent lead time), the plumber came to me asking where the bases were.  Turns out, all 4 boxes had the water tank in them.  Oops.  Plumbers are expensive to have out to your house.  They are hard to schedule.  I ended up purchasing toilets that I hadn't researched online, and ultimately am not as happy with.  I love ordering things online (and I do a lot), but perhaps toilets are better purchased at a local plumbing store - where at least you can have a quicker turn around time if something like this happens.  Total bummer.
3112807
Ordered by mistake will ask for a refund or credit.
2887215
Came in saying MUMS kitchen.  Make sure before you order it you ask them to send the correct item.
4187764
The product itself is wonderful. My 5yo son's eyes lit up when we turned it on. However, I've had a rough time with the ordering. This is my third try. The 1st one was damaged. The 2nd was blue, not green as described, and this one, the 3rd, was also blue. The returns process is easy enough but it is frustrating to continue to receive the wrong item. I am about to try for the 4th time and will update this with the results. I recommend ordering well in advance of when you need this just so you have time to return if you also receive the wrong version.
2732491
Be careful ordering this without reading Return Details if you are unsure of the size! I purchased this for a birthday present a few weeks before the birthday, the day it was given as a present we realized it was too small on him  tags were still attached and everything. They only give you SEVEN DAYS after receiving your item to rerun. Wow.
1274321
Not happy with the restocking fee after I found the same item SIGNIFICANTLY cheaper.  Be cautious when you you buy this item online
2835507
I order this item and received a totally different case a plain one and they put a sorry note in there but what puzzles me is it still states available , I don't like this type of buisness and won't be ordering nothing else ......BEWARE
3040196
My mistake here was ordering something that was not fulfilled by Amazon and did not have Prime shipping from a third party seller.  I ordered this because it appears to be a good match to my current silverware pattern, so the servers could be incorporated into my collection after the wedding.  However, what I received was not what I ordered.  When I opened the box, there was a cake set with a heart shaped server and hearts on the handles.  I requested a return and told the seller that they sent the wrong items.  However, I was supposed to pay shipping which would have been as much as my refund because of the over-sized package.  If this is what you want, go find it somewhere else and don't trust the third party seller.
203095
I cannot rate this item because I never did receive this; wondered where it was then I forgot about it. I order all the time from Amazonand try to monitor my receiving of my orders...this one fell through the crack!
591525
I don't even remember ordering this, must have been awhile ago
450494
Be careful when ordering. The picture shows orange and blue but this is what I got is yellow and blue