No 12 month membership as promised
348141
This did not come with the 12 month xbox live membership as stated.
Trying to resolve that has been a pain and I've given up.
22830
Warning! If you purchase this and don't register it within about a year the code expires and customer support will NOT issue a new code without proof of purchase from an authorized dealer. Hopefully no one makes the same mistake I did!
904981
Confirming as of April 2010 - The magazines do NOT come packaged with the software CD's as pictured on the product page, nor does the description disclaim that this is some kind no-CD subscription of the magazine.

The reviews on the ridiculous time frames in which you receive your first issue are, unfortunately, true as well. The description claims 6-10 weeks, but it could take several months longer.

Falsely advertised; buy directly through Maximum PC or a more reliable source where you'll actually get all 12 months with all 12 software discs, rather than 6-10 issues with no discs.

This product is NOT the product described. It's as simple as that.
4851481
I ordered this subscription on February 26, 2007.  It is now July 5, 2007 and I have not received an issue.

Two fashion seasons have passed - and I am out of $225.00.

This order is placed through a third party called "Magazine Express" - NOT Amazon.  So, the customer service is disastrous.

You would be better off buying this from your local bookstore (i.e the shelves of Barnes & Noble)
95426
Part of the deal is a one-year subscription for Acer Aspire One Cloudbook, 11-Inch HD, 32GB, Windows 10, Gray (AO1-131-C9PM) includes Office 365 Personal.  Not only was there NO information in the package for the one-year subscription - customer service is non-existent.  Wish I had never purchased.  The machine is good - can't do much without the great feature that was boasted.
3141086
DO NOT get sucked into anything to do with this company.  They were deceptive in their ads for lifetime membership.  I recieved the welcome packet - and they wanted $336!  I sent it back with a letter telling them I was not interested.  It's 2 years later and now a collection agency is calling me.  It's ridiculous.  I've never recieved products to review.  And still they are after me.  And it all started with this crafty little magazine.  BEWARE!
1435127
I received a card from them about extending my warranty on my camera. At first I declined, but changed my mind and bought a two year contract. When I got my contract, I noticed that it started from the day I bought the camera. So, my contract was for only 13 months and if I had bought the one year contract, it would have been good for only one month. I have since cancelled the contract. I may have bought it if only they would have been upfront.
3933653
They do not honor their 100% satisfaction guarantee or their money back after 30 days. I bought pants for Christmas and bought them just before so my receiver could try them on. Most wait until after Christmas which most companies make a time allowance for. Not this one. The pants did not fit so I returned one out of two. It was refused after I spent the money to ship it because it was more than 20 days. They wrote in 20 not 30 as their guarantee clearly states. I called and got an answering machine and was very polite giving phone number and e-mail address but be wary! Their policy states that if they feel any communication to them is not polite they have the right not to deal w/ you ever again. Convenient, eh? Do Not Buy From Them! They have yet to even reply to my complaint.
3162046
Upon renewal only received print copy, I signed up for both print and digital subscriptions but TIME wanted to charge me an additional $25. In essence I was going to be paying $55 so I cancelled the order.
739628
Good, but completely died after 12 1/2 months. Warranty good for 12 months. DONT BUY!!!!! Poor customer service. Won't give me a discount on a new one.
1869332
I signed up for membership for a year thinking I needed access to all these great products.  However, we are a small business and do not have time to create our own videos like we thought we would.  I only used it one month in which I designed the ads we place in school sports programs and yearbooks - which is the only advertising we do.  After that month, I realized we had no time for all the other cool stuff we were planning to do unless we wanted to work instead of sleep.  I called customer service to try to get out of the year long contract and they said they would do what they could, but no guarantees.  I understood that; buyer beware.  Plus, I've always had a problem with Photoshop's assumption that everyone that uses it has used it from its inception.  They have no entry point for beginners and make no bones about the fact that they don't want one.  If one wants a beginner guide, one must spend another 40-50 dollars for a book which STILL overwhelms the newcomer.

So this membership is probably great for seasoned designers and corporate users.  If you are a small business and have never used an Adobe Photoshop product, I guess you should take a course at a college first.  Otherwise, you won't be able to use but 1% of the product and you have already signed up to pay 600 dollars for a year.
2819476
These were great to have but signing up for subscription was my mistake. Ive been trying to cancel it for three months as we no longer have the dog and we just keep getting them.
3717214
I like the product up to the minute coverage, easy download.  I just don't like the fact I purchased it under the impression it was for  a year that is USUALLY what a subscription is  and its only good for 120 days no where in the product description and /or package was this stated and the package states to{ ONLY VALID if purchased at Best Buy} so now in 118 days I get  to look for another internet security to purchase I am by no means bashing Webroot product it is good my computer is protected I am like other reviewers just feel like I have been ripped off. Don't even know if this seller is aware of this issue .Just wished I would have known would have save me a lot of time and aggravation .Just when ordering make sure its says for how long the coverage is don't make the same mistake I did and assume .The package on the computer when ordering plainly says 3 devices one year protection, The package I received only says 3 devices nothing about one year protection. Now to contact amazon .
752920
I ordered this subscription in the beginning of December and I have only received 1 issue
2490132
Changed membership services. I bought these specifically to have access to 24 hour video. Now I have three paperweights.
3696118
There is no mention of $12 - $35 yearly membership charge. Instead of data being stored on the card, it is on a website. If for some reason thier system is down, dissapears and/or the hospitals internest is not working, your screwed!!!

Also, when I did try to install it I got all kinds of security errors and it didn't work. Installing the software also caused me to be unable to receive email. I know this because I stopped receiving email right after it was installed. I spent two hrs trying to remove this program (more like a malicious virus) before I could get receive email again. This product should be taken off the market.
2744434
I'm so furious, who sends out a calander that only has 1 month left, I just assumed that it was for 2013 into 2014. Waste of money. The actual calendar is well done if I got it a year ago