Missing Pieces is a bummer on Christmas day
342914
Well, my daughter loves it but, it is missing the bottom part of the slide.  It has two top pieces instead of one top and one bottom piece.  I told my daughter it was no big deal and that I would just tape the extra top piece to the bottom and try to get an extra bottom piece.  I Thank God that I downplayed it because now I cannot get the item replaced because it is out of stock at the 19.99 price so my only option is to return it (not gonna happen LOL).  Maybe I can contact Mattel and have them send me a bottom slide piece.
4407340
My son was so excited to get this Lego set  but found that 30 corner pieces were missing from the kit.
755811
missing pieces and box was opened ...disappointed obviously because this was a christmas gift...
2410405
So sad this is such a great piece and we are missing the nuts and bolts to put it together for a party we are having! I can't reach the company to get whats needed and I am really upset that they didn't give us the parts to complete this piece!!!
3466935
My boy was super stoked about this set and asked about it all weekend.  He had an awesome surprise today when he got home from school to find the familiar but much larger Amazon box by the door.  But, because noone checked the set before packing and shipping it, his gift arrived with at least one very visibly missing piece.  You can imagine a little boy's disappointment in that situation.  WITH all that, the silver lining is that he wants to keep it, doesn't want me to reach out for a partial refund, and just wants to play with it.  Not cool Amazon, very cool kiddo.  You'd think toys would get just an extra glance before being sent off to eager and excited kids.
4645304
When the package was opened and assembly was started it was found to be missing two major pieces necessary for building this.  How do I go about getting these two pieces.  Considering what I paid for this I really would like to get these.  I have a very disappointed 9 year old grandchild and his Father that can go no farther on the building of this.
2206514
Missing a critical metal ferrule for one of only two tent poles. No tent for Christmas morning as it was impossible to stand it up without the rigidity supplied by the missing ferrule.  3 Stars for what would have been a cool toy, and minus 2 Stars for lack of quality control and messing up Christmas morning for my 2.5 year old when the tent couldn't be assembled. :-(
1574392
The product is nice, BUT I bought 3, 1 for each granddaughter. Today, Christmas Eve, we are putting the beds together (very easy) and 1 has missing parts. The 2 ends to the drawer is missing for 1  bed, the other 2 were perfect. We already had the bed put together and putting the drawer together when we realized parts are missing.  Returning the item at this time is not possibe, bed is assembled using screws and wood glue and I cannot disappoint one granddaughter. She will be disappointed when her bed is not complete like the other 2!
4389375
The puzzle is beautiful. The only issue is we put it all together with hopes of framing it but it was missing one piece.
2849746
My son got this for a Christmas gift and it came in the frustration free packaging which made it difficult to put together especially since we finally realized it was missing a major piece so he is only able to use 2/3 of the toy.  Very disappointed.  This was the gift he asked for the most.
132247
We bought this as a Christmas gift and it came without 2 pieces to finish putting it together. Very frustrating and upsetting as this ruined the gift giving portion of this.
1664569
This was a fun puzzle, but it was missing a piece. I gave it an extra star because the return process was easy because it was within the designated time frame. Had I put this puzzle together after the fact, it would forever be incomplete.
1715021
It's a beautiful and challenging puzzle.  However, 1 piece was missing which was a bit disappointing.
3118764
When I received this I did not realize all the pieces were not included. I just checked to make sure non were broken.  When I went to place them on the cake was when I realized one of the hockey players was missing.  But since the party was the next day it was too late and I used them anyhow.
1581058
Okay. I am having a hard time with this one as both myself and my son love this setup, but it came with missing parts and incorrect parts. Since "santa" assembled it Christmas Eve, returning wasn't an option. The ladders were not the right ladders and do not fit at all in the slots they were deigned for. My son moves them around and is okay with it, but is is still very wrong to pay so much to be given the wrong parts. The fire truck came without the ladder. Which was awful for so many reasons, but since our son didn't know it was missing he just plays anyway. I know it would be better if it had one... So I am very disappointed. It's a nice enough set for my 4 year old but the disappointment for us is still strong.
3377862
was putting together late Christmas Eve when we realized it was broken
3973350
Puzzle was nice, and challenging, but was missing 3 pieces.  Since puzzle was used, this was presumably more a problem with the seller than with the manufacturer.