Plastic broken & had to be returned
358433
Umbrella was received damaged and it had to be returned.  The top of the umbrella as well as the crank mechanism are made out of weak plastic which easily break.  This is disappointing for an item that cost $179.  The higher cost for this California Umbrella is related to the fabric, and there is no upgrade for the plastic pieces.  We have another California Umbrella that cost $110 and it is identical to this one, with the exception of the fabric. I would not recommend this umbrella.
1250944
I purchased this product based on the great review here. I received the shipment yesterday and suspected it's not a brand new one immediately because the box seal was partially open. I confirmed my suspicion. Before I even begin the step one assembly, I found the plastic broken on one side of the location where to slide the handle. It is obvious someone tried to assemble and broke it before. I was surprise the plastic is so weak and design so poorly. I'm very disappointed for receiving a return product. I'm returning to amazon for refund and do not want to exchange the same product again. I never had a chance to try this product. Therefore, this review is not based on function review, but defect product received.

Billy
3302380
it came with the plastic top broken. ended up going to target to just get another one that worked
324797
This product (MAY) be okay if you get a working one.  I cannot tell how good the quality of the plastic is as both of the ones I received were broken, right out of the box.  There is absolutely no padding inside the retail box and you can feel how the product is banging left and right against the walls of the box as you open it.

The first one arrived with one of the plastic clamps holding the reflector completely broken off (and free floating inside the of the box).  I decided to give it another shot, so I tried to exchange it.  The second unit arrived 2 days later (again horrible packaging) and BROKEN AT THE EXACT SAME SPOT!  This is either a testament to the terrible quality of plastic used in the making of the item or the terribly little thought put into creating a suitable package for the product (OR BOTH).

Either way, I am returning it this time and I am going to try the Impact arm holder (has better reviews anyways) even though it is a little expensive.  The pictures suggest that at least the clamps are made of metal.  Probably worth spending the marginal $15.

The only good thing here was the buying/exchanging/returning through Amazon.  If I had to pay to ship this back I would definitely be giving it a solid 1 star.  Buy at your own risk!
4576411
Mine came broken before I could even use it.  The plastic was already coming apart from the pink around the side.
3727871
The plastic mechanism was broken when it arrived and more pieces broke off when I tried to glue it together. Cheap! Too much of a pain to ship it back for the price I paid.
1109138
the plastic that supports the connector  was broken upon arrival, but I just super-glued it together instead of going through the hassle of returning it.
4811864
Loved the product except that the plastic surrounding the on button has broken and is falling off in pieces, and the plastic just below the viewing window is cracked horribly. And I'm afraid now that the viewing window will start to leak. Very very unhappy!
56329
The product looks like it does in the photos; however, when I opened mine there was a broken piece and it's plastic so I'm not sure I can fix it. It was a Christmas gift and I feel horrible but it's past the return date now :/
3921115
Came with a broken plastic top, made of the thinnest plastic possible. Also, the material is covered in a "fuzz" thats attached to the fabric. Lastly, we can get the tilting mechanism to work. I gave this as a gift and negelcted to pull it out of the box (as it is rather large) before giving it to my wife. When she opened it to discover it had a broken top, fuzz attached to the fabric, and a tilt that didn't work she was disappointed. I cannot return it because I ordered it more than 30 days ago.
685719
Huge disappointment. I ordered one for my mom for Christmas. I opened it up, excited, only to find that the piece of plastic that is directly around the plunger on the lid was broken off. This piece seems to guide the plunger up and down, and while not the most important piece, it still has a purpose. The lid itself seemed to be pretty cheap plastic too, as there were several spider cracks in the lid. Sorry, I am not giving someone a broken item. So, I sent it back and requested a replacement. If you have never returned anything through Amazon, it is completely painless. I was very, very impressed! Received the replacement today. Opened it up and to my surprise, it too was broken. And in the same spot!! I do not think this is an Amazon issue. It has got to be a Bodum issue. The person inspecting these is either accidentally breaking them, or not noticing the faults. I am returning this one as well and will not be asking for another. I'm sorry I cannot accurately rate it on function, but I couldn't even get that far! Sad for what I payed for this. :(
1675839
We bought this model from Walmart, and found that the open-door button was broken -- you'd push it in, and it wouldn't pop back out. So we took it back to the store, and they opened a new box in front of us, and the open-door button was broken on THAT one, too. Then we noticed that the door-latches were pretty flimsy-looking plastic, and were glad we dodged the bullet here. Just wish we hadn't had to do all that heavy lifting.
2369813
Came broken. Didn't return cause it would be too much of a hassle. Cheap plastic but it was a cheap price.
1575867
I bought this for myself to organize. However it arrived broken. Amazon was great at getting me a refund. Something super heavy had to fall on the package or it had to be slammed around because it seems to be very heavy plastic.

Would of be a great addition to my organization. Will be purchasing a replacement!
3619660
have to return the item.  One had a plastic piece broken and the other I can not unlock to get pepper inside.
176657
Good product but when I got it out of box it had a hunk of plastic that was broken off
847339
Bought two of these for future camping and they arrived today. Initially was very excited at the prospect of having an aluminum canteen over plastic when I opened one. Filled it with cold water and when I opened it two hours later the entire metal top came off of the canteen. Translation? It's broken after owning it for less than three hours. I will be returning both and will probably settle for plastic.