This vacuum WILL overheat and stop working!!!
344853
I had seen a few negative reviews re: motor overheating but I assumed they most likely used the vacuum for much larger areas than I would be...plus there were a lot of really positive reviews which made me feel better. I absolutely loved this vaccuum when I first got it...  I live by myself in an apartment, no kids, no pets and might vaccum once a month.  Literally the 3rd or 4th time I used it, it shut off after 10 minutes of vaccuming.  When I went to investigate, the plastic around the motor was so hot I could barely stand to touch it.  After I let it cool, I was able to turn the machine back on and continue cleaning...for about 2 minutes and then the same thing happened.  All I can say is the folks who have left really positive reviews on this vacuum have either only used it once or twice at the time they posted their review or they work for Panasonic.  Severely disappointed in this purchase with no warranty options available to me...wish I had listened to those who posted 1-star reviews.
4212769
WORST VACUUM CLEANER I EVER OWNED!!  Do NOT purchase this machine.  It is a piece of junk.  Plastic and rickety with no suction.  Worse than that, though, is I used the power head attachment only ONE time before it quit working.  And unfortunately, that was 7 months after I purchased it, so not available for return according to amazon.  I have mostly hard floors, and only 1 room of carpeting that gets very little use.  Went to use it for the second time today and it is not working.  Followed all the manufacturer's suggestions to fix, nothing worked.  Tried to email to the address listed in ALL of the literature that came with it, and no surprise, it bounced back.  Went to the prolux website and completed one of their "contact us" forms.  Never heard a thing from them. A BIG WASTE OF MONEY, DO NOT PURCHASE!!!!!!!!!!!!!!!!!!!!!!!
3886601
I gave this vacuum 1 star because it has good suction and because it was easy to assemble, aside from that its plastic parts appear very cheap, it gets very hot and it burned a hole into my rug and while using the extension piece the base remains on--that burned my foot.  When using the extension piece, the vacuum is so light weight and cumbersome not stretching enough that it topples over.  The extension does not go very far so I have to use my foot to hold down the base while I get the hard to reach places with the extension.  This vacuum is garbage, what a terrible experience.  I wish I could return it.
2076619
Buyer beware:
Would not recommend this cordless vacuum. if you overcharge at it stops working, if you don't charge it for a few weeks it dies. because of the fact that a replacement battery costs about the same as the vacuum, I will never buy a shark product again. so frustrating and a waste of money. I can turn the vacuum on but dies within 15 seconds.
4869301
You will love this vacuum the first five or so times you use it. And then just like the other reviews stated, it will just stop working. Not worth the money you'll save buying it. Go with another brand.
2180724
This vacuum just stopped worrying after 2 weeks of using it for few days. I would like to get a refund or have someone fix it. Not happy at all! Please get back to me!
307717
This vacuum has been a complete and total nightmare.  I have had it serviced twice, once by Dyson, and it is still acting up.  It locks up on me constantly.  I have to turn the machine off then turn it back on, it will go two or three swipes then locks up again.  I am so over this over priced piece of garbage.  The funny thing is when you call Dyson or the warranty repair center, tell them what is going on with the vacuum they say "it's a DC28 isn't it?"  That doesn't leave me feeling very good.  I will update this review when I find out if I can get a refund or not.
2353355
I am sad to write this review. I loved this vacuum, but unfortunately 2 days after the warranty expired, it would not turn on. We took it to the authorized repair center and when we walked in, they rolled their eyes. Seems that Electrolux is "in complete chaos" following the acquisition of Eureka. They told me to expect the vacuum to take months to repair because Electrolux is so screwed up they don't even know what parts go into this vacuum.

I paid full price for this vacuum and now the repair is going to be $100+ more. I am going to go ahead and repair it and try again, but my guess that the little vacuum I loved won't be around for much longer.
3849295
Exactly a year and it will not cut on.

Also the filter clogs constantly and the vacuum won't turn on then either.

If you have pets (which we do) avoid this vacuum at all cost! $300 bucks is way too much for this under performing piece of garbage.

Currently using a Ridgid Brand wet/dry vac for the house, $80 bucks and the thing will suck a golf ball through a garden house.
1066152
I've had two of these break after using them only a few times, apparently there are a lot of people having the same issue. The vacuum stops working for absolutely no reason. I don't understand how they are allowed to sell a product that has serious known issues. When you call amazon about this product they already know what's going on and will give a full refund even after the full refund date.
2062181
This vacuum is a big disappointment. It quits working after about 10 minutes of use due to overheating and will not start again for up to an hour. The filter has to be cleaned/replaced very often. Does not work at all on carpets or area rugs. More effort than it is worth.
854346
I bought my Vacuum on May 19 and today july 27 It broke, I could smell something burning inside for few seconds and a weird noise. I need to replace it asap, I can't wait weeks and more weeks on a locall Makita service center, my grinder took over a month to fix it there. Makita I need to replace it asap!!!
488131
What a piece of Junk!!!!!!!  Worked great until it was too late to be returned then one day while using it, it just shut off.  Tried it again later and it worked for a minute, then shut off again!  Sat for days, checked it all out, not plugged, filter clean, turned it on, worked for 5 minutes, then shut itself off again!!!!!  What are you supposed to do with a vacuum that only works for a few minutes at a time?  After reading other reviews, this is not an unusual problem.  This is the second vacuum cleaner that I have had trouble with, that I have ordered from Amazon.  At least the first one had the decency to quit right away.  Trying to get this one to a service center is probably cost prohibitive.  If I had bought it from a store, I would have a person to complain to face to face;)  Save yourself the grief, buy something else, unless you can get your floor entirely vacuumed in 5 minutes or less!
3804917
I was so excited to get what I thought was going to be a great vacuum.  While really hard to push and maneuver around the house because of its huge size and weight, it did pick up a lot of dust, dirt and pet hair.

I used it for just about exactly one year, but not very often because it was so hard on my back to push around.  I also have an Oreck and mainly used that one.  At the year point, the Dyson was working normally.  I turned it off and the thing never turned on again.  I tried waiting in case it over heated, different outlets.  Nothing.  I called Dyson and they said if it just won't turn on the motor is dead.  The only service center in my state is over 3 hours away.

I have a very expensive and  heavy  piece of plastic taking up closet space now.  It is worthless.
2396727
I bought This vacuum in April, it is now mid July so Ive been using it for a little over 3 months. At first I loved this vacuum and it would get up a lot of pet hair and crumbs and the suction was great. I also lived the extra attachments to vacuum the couch and other upholstery items.

BUT... over the last month the vacuum has taken a turn for the WORST! The location of the cord makes it very easy to run over it with the vacuum, so the cord began to fray.. we taped it with electrical tape. Now the cord itself is literally getting ripped away from the vacuum, it is also getting very hot when running it. The suction is was less powerful and it takes me twice as long to vacuum.

Basically I use this vacuum multiple times a day with children and pets. This vacuum is cheap and unable to withstand everyday use. And I already need to look at buying a NEW vacuum. Total waste of money.
3993026
Warning -- Just talked to Hoover representative and was informed that this vacuum will not work properly on extra soft carpeting.  The belts will break, it will be extremely hard to push, and the mortor will burn out.  They referred me back to Amazon to honor the warranty.  I will keep you posted.
2743855
I have now owned this vacuum twice. Both times, the vacuum worked perfectly for 6 months. At that time, the brush stopped rotating and the vacuum acted as if it had a jam.

I would NOT recommend purchasing this vacuum. Spend your money on a vacuum that will last longer.

Also, Shark customer service is HORRIBLE. They offered me two options:
1) They gave me the "opportunity" to buy this vacuum over again from them for $80, after this vacuum broke for a second time.
2) They told me they would fix it, but I would have to pay for shipping both ways.

What a scam!