They love it, but had to google instructions
346329
was given as a present. They love it, but had to google instructions.
97922
Great, sturdy cat tree but I gave it 4 stars because the "instructions" is really just a parts list and a diagram of what goes where. After figuring it out the hard way, I suggest you build it from the top down upside down and then flip it.

The way the sections screw together, it is just about impossible to line them up and get everything screwed down tight otherwise. The base has bolts that screw in from the bottom with an included allen wrench, so once I built it upside down, I was able to get each section tight then use the allen wench to screw the base on nice and tight and then flip it over. Of course it took me a frustrating hour or so to think of doing it that way, so save yourself frustration and a back ache and do it upside down to start with! You might need another person to help steady it as you assemble since it doesn't sit upside down easily, but it is definitely easier :)

Overall, it is nicely done with a good look that fits in well in my family room where all my cats and dogs tend to hang out with me. The sisal posts are a big hit with each of my cats loving them. The 2nd level is wide enough I put one of the padded cat beds I have on it and they love it there off the floor from the dogs. The swinging platform towards the top is not a hit, but I figure if no one likes it, I can make a hammock like it has near the bottom to replace the platform. Only 1 of my cats so far checked it out and it scared him when it moved lol.

My cats are just starting to explore all the nooks and crannies of it, but so far it is a hit :)
4858495
Great gas fireplace for the money, but the assembly instructions are an enigma unless you read tips from previous customers beforehand.
1794143
This play kitchen is adorable and functional, but requires a LOT of patience to put together. I consider myself pretty adept at following instructions, but the instructions that come with this kitchen are literally PICTURES with letters and numbers, and no written explanations. It took me 4 hours!!! Some of the exterior portions of the screws are painted the same color as the exterior of the kitchen (depending on the color you ordered), so youll want to somehow figure out what you're looking at early on to determine which of the sections of the hardware package (marked with the same letter) are for which areas. The instructions mention NOTHING about this, which is frustrating. I had to go back and switch screws after realizing there were two sections with the same letter and Id used the wrong ones.  All-in-all, this is a very cute kitchen and very popular with my littles.
3319452
Thank God there was a video!  The written instructions make it very difficult.  Other than that, it's proving to be a good product.
4450113
I really like the concept and it seems to work well - so why not five stars? Well, they didn't tell me how to install it! It's not a simple drop-in and while I have done my share of plumbing and other chores around the house, this one had me stumped. I Googled it and finally found a YouTube video that showed very clearly how to install it and was able to complete the installation with that. They won't allow me to post the address of the instructions but be sure to watch the video before you attempt the installation.
As for the device itself, it's working as advertised. I do have a concern as to what might happen after a few years if/when the flexible gaskets become hard and brittle but for now, I'm very pleased with the operation.
484088
Difficult instructions once I understood easy to use
3125707
Excellent look, gives glamour touch to home. Wasn't easy trying to fix as the manual didn't do no good, even the online video. It takes more of common sense to fix, was able to set it up. My brother in laws couldn't figure the puzzle, though when i did,they helped me in mounting it to the wall. Yet to hide the wires as of the time picture was taken.
4677742
The kids love it.  Lots of fun.  It's pretty compact when folded up.  Seems very sturdy.  Not the easiest thing in the world to put together, as the instructions for some steps were not clear, and the packaging made it difficult to tell exactly which bolts were intended for each step - use your own tools, not the ones supplied, or you'll bang up your knuckles and palms.
2855895
Other than the instructions, the product is great. It includes all the hardware needed to assemble and install, which is a nice feature. The instructions however, are printed in font that's hard to read, and difficult to follow - obviously written by someone overly familiar with the product, not someone using the first time. The instructions for installing into the cabinet are especially frustrating, I basically figured something out that worked for me instead. However, I have recommended the product to others and would purchase again.
1495268
It is a beatiful puzzle, but it's complicated to build, the instructions are perfect and very helpful, but is a model monochromatic and it's very hard to put together, any way, i love it and have a great time building it.
4016
great except no set up instructions included had to go to internet to a competitor's site to figure out how how to set it up
3490207
This cat tree is really awesome and fun...once it's put together!  But putting it together is a pain in the rear (and the fingers, after you get done screwing everything together).  The "instructions" are a numbered picture of what you need to put together first, along with a page listing what came with the cat tree. My copy of the instructions were mis-numbered a couple of times so I had to guess a couple times of what the next step should be.  I also found the parts list confusing at first because it was hard to tell what size the posts were.  They were all listed in centimeters -- I finally had to go find a tape measure with centimeters listed so I could figure out which ones to use.

One important thing to know is that the order of what you're supposed to put together first NEEDS to be followed closely.  I went out of order a couple of times and ended up stuck and having to take the whole thing apart and start over.  Another tip I would give is to put it together on its side on the floor and then set it upright.  It also helps to have another person to help you put everything together as some of the pieces come with crooked holes or holes that haven't been drilled all the way through.

All in all, it took me 7 hours, my mom's help, a bunch of slivers from screwing in the rope covered posts, and one crying hissy fit to get the tree put together.  But the tree looks awesome and my cats LOVE their new toy.  I do think the tree looks like it's made for smaller cats -- which mine are -- and I agree with the other reviews that the right side isn't nearly as stable as the left.  I'm going to wait and see how my cats handle it before I decide whether or not to secure it more.

If you're willing to go through the headache of assembly, this cat tree is totally worth it AND it's a great price -- over $100 less than what the manufacturer's website is selling it for.  Just be prepared to spend a very frustrating, sweaty day putting it together.
309940
We are pleased with the product itself, but they have a long way to go to improve the setup instructions.
2178249
My kids love this! But there are no instructions at all, and we thought is was broken when we opened it because we could not turn it on.

IF IT APPEARS TO NOT BE WORKING: separate the black and white plugs, rotate them 180 degrees, and reconnect them so that the little arrows line up.  If the plug is reversed, nothing happens.

The dial to change the sensitivity to sound is a very nice touch.
3617527
The product is fine, but I wish it came with an instruction booklet. I have no idea how to use some of the pieces, or even what they are. Thank God for Google and other search engines.
4128461
Did not come with instructions. Other than that, once we figured it out it works great!