okay system for the money, vendor support not the greatest
357441
Like most reviews of these types of systems, the issue boils down to the company.  These cameras were easy to set up and the software was pretty easy to install, however the most glaring issue that I have is with the mac software.  It is not as robust nor is it as user friendly as the windows version.  While you can go back and review footage, it is not possible to zoom down on the timeline making it very difficult to pinpoint the exact time that you are trying to see.  There is also no way to make the footage run faster in order to speed through viewing.

Now about the company, I had issues with the setup of the email notifications.  ios10 did not want to allow notifications because it said that the software security was inadequate.  I was told to reduce the security on my mail program to allow the notifications to go through; not good.  Next, I had a problem with one of the channels not recording.  On some occasions, the company responded quickly, on others it took days.  After about a week of back and forth "try this", they decided that my dvr needed replacement.  I was asked for contact information, address, phone number, proof of purchase, etc. I submitted that and a week later had not heard back.  When I contacted the company asking when to expect my dvr, I was told they are out of stock and I would be put on a list to receive one when they received the units.  I was told 2 to 3 weeks before stock would be replenished and its now been 2 weeks and still nothing.  I asked if they would consider replacing the unit with an upgrade and was told no.

As for the cameras, they work well but the detail is not at a level that would allow you to identify someone captured on the video unless they walked right up to the camera and looked directly at it.  If I had to do it again, I would spend the extra bucks for a high def 1080 ip system.
574007
Great system but not a simple 'plug and play' as they say but overall you cant beat the value dollar for dollar
3535352
It is a good system for the cost.  Not a great system, but good.  I probably would have spent a tad more had I known how slow it was, but it does function.
4276805
I have very mixed feelings about this machine. While it gave me no end of grief getting it set up, I would actually recommend it if the price dropped to around, say $100, as nearly 12 months later there still isn't much to choose from among the barebones machines with 5th-generation processors.

Firstly the good: This was shipped in no time at all, maybe three days, might have been two. It came with a mini-screwdriver which is a very nice touch and a sheet of clear instructions so adding the memory and storage was no trouble at all.

Now I wanted to install Linux and then run it 'headless' (no monitor, keyboard, mouse) and this is where the trouble started.

With the monitor, keyboard and mouse it was easy to install Ubuntu from an SD card I prepared using the tools from Pen Drive Linux (but note *all* the USB ports are taken at this point). I thought everything was going smoothly, but then the troubles start ... before you're even ten minutes into applying the updates the wireless will give up. For me that means pressing the off button and starting up again. In order to get anything downloaded you're going to have to find a USB wireless adapter - I plugged in a six-year-old DLink adapter and everything went without hassle. Then unplugging the DLink adapter and doing some light browsing - bam! the wireless is dead again. Restart, plug DLink in, upgrade from 3.13 kernel to 3.16 ... now looking good, can browse the Internet okay ... for maybe thirty minutes this time and ... wireless is dead again. Long story short: Finally I have to add a line in a config file to stop the adapter (Realtek rtl8723be) from sleeping. After that the wireless works, at fairly slow speeds ... and you can just forget bluetooth.

So the Brix is still not running headless. There were more surprises - would you believe the machine wouldn't start up if all the USB ports are empty?! I tried various combinations - adding *anything* - even a USB card reader with no card in it - would solve the problem. I investigated for hours until I found that this problem only existed when the HDMI cable was plugged in - arghh! So now I unplug everything, carry it over to the living room, plug in the speakers, attach the 2TB hard disk with the music on it, install Clementine ... wow it's all working! Controlling my music collection from my phone!

So for $135 plus $110 for 4GB RAM and 128GB storage I have a headless server with a decent processor, pathetic wifi, no bluetooth, an ethernet port, audio out ... but no SD card slot and *only* one USB3 port and two USB2 ports. Just one more USB3 port would have been a huge improvement. And, get this ... the USB ports are upside down! Now depending where you're coming from you might think this is no big deal - but I only have one other device, an Anker portable charger, that has this retarded arrangement. I don't know what Gigabyte were thinking.

Back to the positives: The case appears well built, if a little large - it's quite tall. And one very important thing, it requires no fan and it never gets hot, contrary to experiences in some reviews I've read. One final criticism: the power adapter is quite huge - it's a wall-wart type and a *lot* larger than the one for my 14 inch laptop.

Finally I'm very happy to have this running, serving files, music, etc. It was a struggle.
2829679
ZOSI DVR Security System and Cameras.
Let me start by saying that the customer service is excellent.  I have always gotten a friendly, helpful reply to all of my questions.  I had trouble with the password setup and had to contact their help line. Anran offered a level of customer service that is hard to find these days!  (Word of caution, they seem to be operating on a time zone outside of the United States, so do not expect an immediate response. I would email in the evening and have a response by the next morning.)
The system itself is pretty good.  I was unhappy with the long wait to get it up and going, but this was due to the problem setting up the password.  I have had other systems and this seems to be just as good as the others but significantly less cost.  Not much in the way of instructions, but I probably wouldnt have read them anyway.  I would look up how to get the DVR to cycle itself.  My previous systems would do this automatically, but this one seems to default to just stopping when the hard drive is full.  I learned this the hard way when someone vandalized my truck on Sunday and I found the hard drive was full and stopped on FridayVery Disappointed (but not the systems fault).
The app was rather easy to setup.  You scan a QR code on the unit or screen once you set up an account and then you can view your cameras from anywhere! Much easier to setup than my standalone IP camera!
The image quality is pretty good.  Way better than I expected from the price!
Overall, a really good system for the money.  It does act up and do some weird image rolling and things (see photos).  Again, you really cannot expect it to perform like a thousand-dollar system.  IF that is what you want, then that is what you will have to buy!
One more piece of advice, if you are installing it someplace quite, make sure to buy a high quality hard drive (and I recommend the 1TB).  I used an older 500Gb drive that I had from another system and it seems to be noisier than I would like for my home.  It was ok for the business, but now it annoys me.  Not sure how the preinstalled one sounds, but that may be a better choice, especially if you have never installed one.  Install was easy, once I figured out that it mounts directly to the bottom of the unit.  Good Luck!
3946072
Overall a nice system, but 3 out of 9 units I've bought in the last 3 months were shipped with the wrong (slower) processor.
698447
Everything is good, system is installed and working fine. This is not a plug and play set up, there are some tricky parts getting everything configured to work with your wifi, I'm still not able to get into the system on my laptop from a remote location, I'll need to make a phone call to tech support. iPhone app works pretty good. There are some things you need to be aware of with the night vision, if the cameras are parallel to the side of your house the IR LEDS will wash out the camera and everything will be pitch dark. I had to point the cameras away from the house and let the wide angle catch my view which works much better. I'm not sure how much better the picture quality is between the 720P and 1080 especially at night, you might want to check reviews on the 1080 unit before buying the 720P, my ability to zoom in with the 720p is pretty limited, it pixelates beyond recognition pretty quickly.
3876972
The system offers nice cameras that are true 720p. One thing to add this system is very inexpensive so the parts used are not the greatest parts/components. I had one camera fail me already and there is other camera that appears to randomly go out for a day or two and then comes back to life on its own I have only had this system for several months (lucky I purchased a few extra cameras just incase). The software that the dvr has built in is not good, I have tried everything to get the motion sensor to work properly but to no avail. It has taken countless pictures over 1000 in one day with no presence of anything in front of it. I have tried adjusting sensitivity and everything I could think of and still nothing. I have tried switching to a better software like the NCS (Netcam Studio) that provides great reliable motion detection but I can't seem to find a url-address for this dvr to add to the source list. The NCS program can't find anyway to gain connection to the dvr. I inquired information on the web and was told that it doesn't use a url address it uses some other 3rd party method that is difficult for most surveillance software's to understand (this could also be a vulnerability allowing other unknown programs to gain access to your computer or cameras, I don't know this for certain. But these lower end systems can sometimes leave loop holes). I gave them three stars cause there customer service is very good, they responded quickly and was willing to help and exchange the unit. But after everything I still could not get over these troubles I mentioned. I recommend you save your money and get something better and save yourself the headache. If you want a system for only viewing/recording then this system is for you but if you want a system where you need to rely on it to send you notification once motion has been detected. Then this not for you, save your money and get something else. I ditched the Zosi dvr and kept the cameras and ordered an Amcrest 1080p HDDVR which is working better and has a more reliable software and the parts used seem to be of better quality. Hope this review helps someone on deciding what's best for them.
3429376
Good news: So far (after a few weeks) the system seems to work as promised.  Further the Eero technical support is also as advertised - they will remotely inspect your network and resolve issues while you are on the phone with them.  Fingers crossed, it does seem like these folks have delivered on the promise of "it just works."

Bad news: How you buy this product determines how they treat you as a customer, relative to warranty. So proceed with great caution.  Their warranty is only honored if you purchased your eeros from an "authorized re-seller."  Amazon.com is such a reseller however other sellers found on Amazon and elsewhere (such as ebay) are not.  This has caused me massive headaches.  Eero acknowledged that one of my APs was broken and that Eero needed to replace that AP because it was defective (firmware updates were failing).  Further Eero acknowledged that the AP in question was brand new - they could tell that I was the first person to turn on that unit based on MAC address activation.  Further Eero acknowledged that they knew exactly to whom they had sold the unit in their retail chain (again it has a unique MAC address and they know to whom they ship from their factory).  Nevertheless Eero told me, repeatedly, to effectively "POUND SAND" when I asked them to stand by their product and do the warranty replacement they agreed was necessary.  Their representatives unwilling or unable to explain to my WHY they had this policy (I am still unable to guess as to why they care who I bought it from).  I explained to them that I felt betrayed by what appeared to me as an arbitrary punishment - I had no way of knowing before hand that they required me to purchase from a so called "authorized re-seller."  I pointed out to them that had I reported I received the units as a gift that they would have been helping me - they agreed and yet continued to stonewall my asking for help.

The lesson learned for me on this is complex.  Here is a company that seems to have (so far) done good engineering work.  However their treatment of me as an end customer has been devastatingly poor.  Do I recommend you buy this product?  I don't know - there are other alternatives and I can't imagine anyone else would treat their end customer as poorly as Eero has treated me.  In particular I have to believe the folks at Google would not be giving me this kind of nonsense had I purchased their competing product.
233487
The good:

Quick setup (though significant bugs encountered that Nest seemed to not be interested in learning more about), auto switch to IR mode, 1080p quality is nice. Microphone and speaker features. Off-site storage. Very simple.

The bad:
During setup, Nest automatically activated a free trial of their Nest Aware for two of the three cameras, leaving the third without video history. I attempted to purchase a year subscription for this service and Nest made that subscription not activate until after the free trials they issued for the other two cameras expired, effectively leaving me with a large gap in coverage regardless of paying them on a yearly basis. Support was prompt but ultimately not very helpful and promised to make a request to get a trial added to fix the issue, though this could take a week. They also appeared to be looking for ways of blaming the user for the defect.

There's no way of setting a schedule to have the cameras on but only alerting during certain hours or when I'm not home (though you can have it only alert when you're not at home and you can completely disable the cameras during certain hours). Ultimately, the configurability options are lacking.

These cameras are going to be bandwidth hogs. Make sure your router is up to the task.

All video storage is handled via Nest and not available locally. If you want history, be prepared to pay $200 / yearly for all three cameras (total).

Their web viewer warns you that Chrome on Windows is not supported. How long have you guys been up and you don't technically support Chrome for Windows? Seriously?

Bottom line:
You're probably better off with another vendor, though the setup is easy (if buggy)
1043796
For the price who can beat this system? This is way cheaper than getting a service, and offers me easy monitoring of my property from my room. I take off a star because I was promised the ability to access the cameras through an app. The app is terrible, and although worked intermittently when I first installed the system a year ago, it now cannot connect to any of the cameras.
2322852
I have had to call your technical support at every point to get this system hooked up and working. It's been a real hassle. Your support staff have been very pleasant and helpful, but I've been on the phone 3 times now, which takes a lot of time. Your instruction manual is unclear and leaves out steps.
3810481
I'm pleased with this system for the price I paid. It does what I need and I don't expect it to do more then what it's designed for. I've always built my own high end systems but at this price it's more then adequate for my needs. Don't expect it to be a gaming system or run apps that require intense graphics, if those are your needs look elsewhere. Well packaged, delivery was prompt, setup was a breeze.
1606149
These units must work for someone - or they would be off the market. I really needed them for the application I have which in multiple HDMI inputs from live camera to computer for streaming. These were recommended by Livestream the software vendor. The other ratings say that when you install the update (available on line), they work great. All I could get for the update was an install error - so they never worked. I tryed many ways, and different computers - dumped hours into tryingt to get them working. The help line was marginal - I had an issue with another different unit and they got me thru it in a very shot time, but the helper that I got on these units couldn't seem to figure out what the issue was getting the update to install. Then she really floored me - when she said that the units had never been tested for multiple video input installations - duhhh - they need to tell that to LiveStream - I had just paid almost $1000 for their program - which clearly shows it using their video cards (and no one elses will work), and up to four cameras. I think the right hand needs to start talking to the laft hand beflre they start spending tons of $$$$ on promotional ads - and they don't even know they have this major issue. I ended up send it all back, and going another route.
3205248
My biggest complaint is that this was shipped alone in a box with no receipt for the purchase. That does create a headache for providing proof of purchase to the company when you have issues like I am on several computers. The dates of the sessions will be all the same and from 1966. Not really good. The ear clip works well but is very fragile. The thumb sensor is difficult to tell how well it is working. The unit operates differently than the very small manual shows as far as setting tings like sound and brightness. It is a fair device, and I guess what you'd expect for only 150. Worth a shot. Customer service from the company is excellent, although after having to reset the device, my computer recognizes it as "new" each time I want to transfer data. Still some significant bugs in the system.
354645
Great hardware...

The technical support is terrible, I mean the worst...
1494678
Needed additional software that costs $60. Company rep just keeps sending e-mails on what I needed to do,what kind of operating system I was running and if I had hooked it up properly. They asked what color box it came in and maybe "their" supplier sent the wrong one. After the e-mails about their vendor, they stopped communicating and have not heard from them since or no offer of return of item.(Had the same issues with windows 7 and 8.1/would not play Blu Ray without additional software)