Terrible time getting it set up
346283
Terrible time getting it set up.  Everytime I went to use it I would spend at least 2 hours with Amazon tech just to get the 4g lte to work.  After a week it finally downloaded the current software but used 5 gb of data to do it.  Have not turned the unit on since then.
2718950
I have always be able to set anything up, but find this extremely confusing.  Still trying to figure it out.
3421070
It was very hard to set up, was thinking it would be like a pop up deal or so, not so complicating to set up! Would rather return it!
1239551
Works great once you can set it up. I'm in IT and web development and have been for over 15 years and this interface is confusing and the documentation is hard to find. It's like it's a secret on how to add more than one user. I updated my WiFi password and had to reset the whole switch and start over, which meant re-configuring, adding to Google Home, adding users, etc. Poor design. When it's finally configured it works. I will not be buying any more of these after this experience.
3312285
I've been in IT for 8 years and couldn't get this configured with minimal effort so I gave up... not an easy product to use.
4081122
This is the worst piece of technical equipment that I have ever had the misfortune to get involved with, It is ridiculously hard to set up. And, be advised that you may need to buy a converter to get it to work right and it costs $75. When it is set up, it works well but every time I turn it on something else is wrong with it and takes me a long time to get it to work.  I hope that some other technology will be invented to take its place. I would love to see how far I could throw the damn thing.
354628
It took me almost an hour to get this "set up" with passwords and other required info.  I'm not computer savvy but with help I got it done.  Then my 8yr old (who got this for Christmas) said he wanted to play a game.  We tried to get the OPB Kids games to load but after 12 mins I called customer service and found out I was talking to someone in India or Malaysia.  She was very hard to understand and we had a bad connection.  Her solution was to "scrub/clean" ALL loaded info and restart the system.  When I told her I had just spent 45 mins to get it going her response was "well thats what our book says".  What happens later when we have loaded games, taken pictures, emails etec...do we just lose that too?  It's GOING BACK and the replacement will have customer service either locally or at least in the U. S.  I DON'T RECOMMEND THIS PRODUCT!!
2337153
This camera was so difficult to setup. I even followed instructions here on amazon written by someone in english, and I still couldn't get the camera to connect to my wifi. Returned it and bought a Gynoii baby cam, which is 100x's easier to set up.
2103256
I tried to set it up.  It is not an intuitive product IMHO.  I will need to look at it again.
4937233
I am still working on trying to figure out how to set this up. This is too complicated for me
16767
The instructions were difficult to understand  I never was able to get it set up to work, not sure why it didn't work
898043
After two hours of following the manual, or attempting to, going online for help and getting an education in network acronyms it finally got set up.  This is just ridiculous - Both my self and quite computer savvy 23 yr. old nephew should not have to spent hours figuring out how to set something up that should be plug n play.  I was about to bring it back to the store in frustration but my savvy nephew figured out all the network codes/lingo/acronyms and finally did it.  Really a shame!
153956
Too complicated to set up and I ended up never bothering.
1329748
Not as easy to setup as you may think. I had to talk to help to get it to work. They had update it to get it to work.
3488231
Easy setup, instructions are not very easy without trial and error.
1378991
I may rate this higher at a later date, but good Lord is this hard to set up. What am I, an engineer? However, I am going to keep giving this a try since I believe this product has good potential. However, it is a burden to set up. I haven't gotten nearly enough work done this afternoon since I've been messing around with this stupid thing. I'll give it another week or so, but this may end up getting returned.
1820473
I've seen many reviews of people having difficulty setting this up on their network. My suggestion is to complete the process using a tablet or smart phone. The computer method is not helpful