Microphone broke with no contact to anything
346177
This headset worked great for the 10 days I got to use it. In the short life of this headset it either sat on my desk or on top of my ps4, they never fell or even got a scratch. Then this morning (1/2/16) I pick the headset up and the microphone is lose and won't stay in front of my mouth, it droops. In the picture the black microphone is pointing towards the ground instead of staying in place in front of my mouth. Even worse, when I tried to do an exchange they said the product was "unavailable" and that I could either return it for a refund or be given a discount on my next purchase. Probably won't be buying another pair of turtle beaches soon.
1954804
Mic doesn't work at all can't make phone calls. If you referbish a phone you should make sure all of it works before you sell it
1922172
mic stopped working a little after a month.  my guess is that it is the switch on the mic itself is the issue.  upon troubleshooting, I was only able to get popping sounds from it when fiddling with the switch.  plus, the switch itself feels very poorly constructed.  even after troubleshooting the issue for about 10 min, the switch now doesn't even click into an on and off position.  it just slides around.

so the takeaway is this I guess: if you never really have a need to turn the microphone off, you should be ok.  otherwise, I would pass on this item.
785657
The one star indicates the lack of product reliability

Microphone won't work on either on of my computers. Skype diagnostics say everything is fine.  (won't work on Magic Jack either) I got it the day I left for vacation out of the country for three weeks, packed without checking and found out en route.  I just expected the product to work.  Before I left I tossed the  box it came in so I can't return it.  Its been a month now so it looks like I'm out. (Perhaps a return would have done the trick for me but timing is everything and half of this item doesn't work)  Headphones on music is good but that's not what I bought it for.
1738559
Pulled on the mic boom while trying to position it and it just tore out.. It looks like the only thing that secures the mic to the headset on this is literally the black and red internal wires themselves. Any pressure and it will snap the wires and pull out of the socket.
1457905
Cord is too long,it broke to. People have trouble hearing me when I talk.
490581
Right out of the box, the microphone didn't work.
2609157
the microphone doesn't work at all. I tried unplugging and plugging back in, adjusting the volume, turning from mute to normal, but nothing worked.
3135798
After having a ton of problems with feedback and trying to find drivers online it broke no more than two months after i got it and I am not back to using my old headset
2674618
Batteries went busted within 4 months. Mic stopped working in 3 months. There are no clear instructions available on how to get it fixed under warranty.
869451
The microphone broke after only a few uses. The machine itself is very small. Don't purchase it.
592949
Luckily I bought the square trade warranty because the microphone does not work.  I have not sent it in yet but I will and see how the square trade warranty works.
3910173
The mic wouldn't work properly and sound was only coming out of one side.
4486535
It was great for the 20 minutes it lasted. The mic suddenly stopped working and never worked again. I went to a local shop to get it repaired and they said the micro chip that controls the mic is faulty and can't be fixed. Unfortunately, I waited two months to give it to my daughter, it's too late to return it. Not happy. My daughter isn't either.
4564786
I bought this microphone for home studio use, so it did not see any abuse. Within a year, two of the soldered wires became disconnected, including the hard to access connection beneath the cap. Shure used to be rugged, I'm not sure why there has been a huge drop in quality. I can no longer recommend this mic as I would have in the past, look elsewhere.
1186494
I followed the instructions on ifixit.com and my broken microphone is now fixed!

If you didn't know, this cable replaces the front microphone, front camera, proximity sensor, and ambient light sensor. Before fully reassembling, I would recommend testing each component:
- Use Siri w/o Bluetooth to test the microphone
- Selfie Camera for the front camera
- Listen to a voice message/phone call and cover the earpiece to test the proximity sensor (the screen should turn off)
- Use a flashlight over the earpiece to test the ambient light sensor (the brightness should go up)

Good Luck!
4022620
i have had so many issues witht he setup and to date cannot use the mic.  Maybe because i am on Windows 7 - i don't know!