Read the instructions!
342351
For me, this device is the bomb! Is it perfect? No.  But it is Logitech. They create very useful tech yet mar it with poor UI design. They should scalp an Android or Apple designer to smooth out the user interface. You will need to put in some time to get your kit set up, but the benefit of controlling it all with your smart device outweighs the hassle of setup. Take time to read the small manual. Know your wireless network setup. Then set up one device at a time. Finally, group your devices into activities that you most commonly perform.  Well, at least that's how I approached things.  The freedom of not having to touch a remote again is awesome!  The tablet interface of the Harmony app is better than the phone interface, so let's hope Logitech can improve the experience (because there's lots of room for it). Overall, I am extremely pleased with the purchase and would strongly recommend it.
3176525
Great product. Works very well when you read and follow the instructions. For the price, this is an extremely good value. I am guessing that some of those who are complaining did not read rhe manual because the features they claim are lacking are actually there. You just have to set up the system properly.
4018893
Works great once you figure out how to assemble it! Very frustrating until I googled more images then it made sense.
4231379
Exactly as advertised. Read instructions first.
4642100
There are instructions in the package on how to do this. You must get the instructions just right else it won't work.
660553
Nice protector. Must read instructions or it won't work right. Take your time don't get frustrated...it'll pay off at the end
4306951
you get what you see, but the instructions sucks! i had to spend some time on youtube to get more info. i would recommend In the Swim to post a video on amazon product description and it will go a long way.
4623206
This product worked for what I needed it for. Be sure to read the instructions, if you don't you might be a bit frustrated.
1459868
Follow the instructions and you'll be happy. They look great.
2470065
I like the way this mounted up to the wall. Sturdy and functional. One thing to be aware of is the directions! They aren't clear, prepare to spend a bit of time installing / putting together.
3578213
Excellent instructions for installing. Works like a charm.
3098468
Instructions suck, but like other reviewers have said, watch the you tube video, pause it at points and solder the pieces on the same way.  It is a beautiful little tree when it is done.  One star off for the poor instructions
649178
Read the instructions when setting up.  If you do that then all works well.  Took me a few tries before I read the instructions....
764682
Fantastic results! Like everyone says, READ the instructions and follow step by step. The instructions are very vague on the "self leveling" of the product. You must still get epoxy on 100% of the piece. It will not move into open areas around it. I used a plastic putty knife to scrape and fill in voided areas. It took 2 flood coats along with a skim coat to finish. After the first flood coat, the epoxy was not leveled very well. Read the instructions and enjoy the beautimus this product will give your piece!
2155059
Works great, super tight and auto-sealing.

HOWEVER, some better instructions would be nice, because one certain step makes ALL the difference in how they work.

The proper way to use these is:
1. Drill a 3/8" hole.
2. Insert the screw through the mounting hole of whatever it is that you want to attach.
3. Hand-screw the rubber part on until it is entirely against the "bottom" part of your item's mounting hole.
4. Position the already attached and hand-screwed well nut and item into the hole.
5. If your item has more than one mounting hole, take this opportunity to mark the location for the other hole.
5a. Move your item out of the way and drill the second hole
5b. Insert another screw through the second mounting hole and hand-screw it against the bottom of the part.
5c. Position the item with both hand-screwed well nuts already in place into the holes that you drilled.
6. And NOW and ONLY NOW are you ready to tighten them.
6a. Only use a power screwdriver if you're experienced on listening and feeling for the right torque.  DO NOT OVERTIGHTEN!!!
6b. Press down on your item and tighten the screw until it feels firm.  You may notice the gasket squeezing a bit.
6c. DO NOT OVERTIGHTEN!!!  Once it feels tight, it's tight.  Leave it.

If you follow the steps of screwing everything into place FIRST, then inserting it into the holes, THEN tightening it, it works like a charm.

If you try to put the well nut into the hole, then your item on top, and THEN insert the screw through your item hole and into the thread of the well nut, you will FAIL.  It will not hold and you might even push the well nut down so that it falls into your kayak, etc., before you even get a chance to turn a few threads.

The key is to attached everything FIRST, hand-tighten the well nuts against your item, and THEN put it in the holes and tighten in place.

NOTE:  This review is for a single 4-piece package of this item, not the 16-pack (which I ordered afterwards, since they worked so great).  On the 4-pack, there are only illustrations which don't really explain this very important sequence.  The illustrations make it seem like you install the well-nut FIRST, and then remove the screw and install your item.  No, that doesn't work.
4880033
Once you read and "believe" the instructions, this thing works like a charm.  If using plastic 5-gallon jug, pull whole cap off and follow instructions.  Perfect!  Fast delivery!!
2381638
this really helps.  However, read the instructions before using!  We used it wrong for a few weeks.