Lost Until Garmin Came Along
352796
Best in the business. I tried another company's GPS and now have come back to where I can find my way.
2256962
Purchase of a Garmin GPS (the Nvi 2475LT) lead inexorably to a two-day nightmare.  I strongly urge you:  if you own a Mac, don't purchase a Garmin.  You'll never be able to update your maps.  Here is my story.

I had already owned a Nvi 780 for a few years, but I never registered it or updated it because of the difficulty I had with the Garmin Website.  Lately, as I was about to take a European trip, I decided to try again to register the unit, purchase an updated US map, and a European map.  I then learned that I would need to buy and install an SD card to download maps on this older unit.  With the cost of the card and the maps (expensive), I decided it would be more cost effective to purchase a new Garmin with US and European maps already installed.

When the Nvi 2475 arrived, I registered it and tried to get the one-time free map upgrade--something you must do because the units are sent out with old, outdated maps.  To my surprise, I could not update the maps without purchasing and installing an SD card on the new GPS, advertised to have both US and European maps installed.  With my trip looming, I went out and purchased an SD card, installed it, and logged into the Garmin Website.  That is when the nightmare began.

The first day I was on the phone with tech support from 9:00 AM until 5:00 PM, which included remote sessions during which the technicians had remote access to my computers.  (They had me running up and down stairs attempting to install the maps on two different computers that I have home, thinking the problem was Computer No. 1.)  The result of Day 1 was a failure to load the maps on either home computer and a disruption of my home Internet service.  That evening I had to get in touch with my Internet provider to troubleshoot the mess with which the technicians left me.

After being told that the problems must be my two Macintosh computers at home, I tried from my office on Day 2.  Again, I was on the phone with tech support, this time from 11:00 AM until 4:00 PM, again with multi-hour remote sessions. At 4:00 o'clock the technician had me read to him several bits of information from the Garmin GPS itself and then told me we were successful downloading the updated maps and I that was all set.  As soon as he disconnected from my office computer and we hung up the phone, I tried to enter an address on the Nvi.  I got an error message:  "No maps installed."

So after two days with Garmin support services on three computers at two addresses, I was left with no GPS and no home Internet service.  Great job!

Save yourself a great deal of aggravation:  Don't buy a Garmin!
310139
The GPS, itself, works fine.  However, when I went to Garmin's website to update the map, I discovered that this is a DISCONTINUED product and I was unwilling to devote the time or effort, at the moment, to figure out what it might take to update.

Amazon should have warned, in the blurb for this product that it was DISCONTINUED!
2537835
I did upgrade the gps at garmin.com. but the gps sometimes still stupid.
3575511
The Garmin will get you anywhere you want to go on any official highway -- that was built when the Garmin's memory was downloaded. Just be careful when you're on a highway that looks to be recently built -- there may be exits that will get you to the next road on your trip more directly than the Garmin directions. I got briefly lost in North Carolina after I left RT 95 heading to Seymour Johnson AFB because I didn't believe the highway signs listing the exits from RT 264 to Rt 117. Also, it's sometimes better to simply reverse directions (legally and carefully) rather than follow Garmin's directions which might lengthen your trip unnecessarily.
All in all, though, the Garmin is practically indispensable in the vast majority of situations.  It also helps keep your attention in long boring highway trips as you watch the anticipated arrival time vary as traffic and speed conditons change. I wouldn't be without it.
4421187
Garmin GPS has nothing to worry about, installing the AVIC-U260 unit was painless using it was a nightmare software is very erratic try to get in touch with someone regarding this problem I'm still waiting for any feedback even though I like my AVH-7500 this add-on "AVIC- 260" was a great disappointment this was my initial reason for installing the AVH-7500 well a las you live and learn. going back to Garmin for GPS needs.
4179783
Couldn't get the heart rate monitor to link up. Even called Garmin for help and they couldn't figure it out.
47343
I think it is time to buy a new unit.  I Connected unit to satellites OK. Changed home and voice settings OK. Screen menus very intuitive. My most significant probolem came when I registered the thing. Had to download software. OK. Then they suggested a map update (good for 60-90 days from purchase). My mistake was when I went for the upgrade. Since then I've spent about seven hours on the computer, all downloads "successful", mymaps says all's OK, but my little garmin says "No detailed maps found that can support routing". Thank you, that's why I bought it. I've tried everything, it doesn't work any more. When I try to send Garmin an email inquiry, it won't send it because my "browser is not supported." I bought this computer in Feb of 98. What's for Safari not being "supported"? I have to wait for the service M-F in the morning.- so I have to lose work to get support? Thanks I've been using computers for 8 years. Can't recommend this model. And Garmin gets a big F for support. I thought it was sweet as the voice accompanied me to work.
3183667
I love my Garmin 010-N1198-00 refurbished nuvi 55.  It is real nice and helps me get where need to go.
3224731
This is a simple to use/program device which has saved me lots of time at home trying to map out a "best route" travel plan. Now I can simply get in the car and go. The first few times I used it I thought it was going to get me lost, but it was right and my "intuition" was wrong. Thanks Garmin, and Amazon!
1925953
It wasn't easy, but I finally got my US Topo software installed so I don't have to mess with the CD's.  Garmin needs to get on the ball and make this the standard install.  Basically, you need to create a folder on your hard drive and then copy all the files from disk one into this folder.  Using the "Copy" command from the drop down menu won't work, so you have to work around this issue. On the second and third CD, you will create subdirectories in the folder you created called "East", "Alaska", and "Hawaii". Once done (it will take a while), do the setup command from the folder you created on your hard drive.

I had called Customer Support for a little assistance with this issue and after waiting on the phone for 20 minutes, I discovered that the Customer support at Garmin SUCKS! I love the GPS, I love the software, but the customer support is a total waste of time.

Amazon.com, was quick with delivery, offered my GPS & software at a fair price, and they were a pleasure to deal with as usual.  I will continue to purchase from Amazon.com!
1580946
Great little GPS, but I'm still trying to figure out how to use it.  It doesn't come with even a basic user's manual, so you have to go online and find one.
1623803
My Garmin Nuvi 360 arrived promptly as expected. However, the unit had no maps loaded when it was received. I found out that I was entitled to download the map set directly from Garmin. Although I have attempted to do so, I have been totally unsuccessful. I acknowledge I am not very computer competent but I odered a device which I expected to be operational as it was received. As it is, the unit sits, worthles, in  the shipping package.

I am involved in a volunteer program for which I purchased the Garmin unit. To say I am dissappointed isa great understatement. I purched the unit to use it, not to have it occupying space. What I want is to k now where I can get my problem resolved. I would like to hear from Amazon regarding the resolution of this issue.

Thank you.

Ken Biccum
1960689
Almost perfect! The thing that I missed is that when I made a wrong turn, my old Garmin would say "recalculating" to let me know I did not  follow the recommended route, the new Garmin does not do that. instead it just recalculate without the audio.
3981763
Word of suggestion..do the free map update through Garmin. You get a one time free map upgrade.
1329509
I was without a GPS for almost a month now and I am so glad I found this Garmin Nuvi on Amazon.
I love it and can't wait to use it.
It was well priced and I received it earlier than expected.

thanks Amazon.
1105812
I have had 3 Garmin's before this. But this one could not find satellites. It was new out of the box. Garmin help could not get it to work so I sent it back. As I drive a lot in my profession my daughter showed me an app on the Iphone called waze and I now use it. It works fine and is free. Good Bye Garmin....