Does not scan Will Stick to my ancient scanner that works just fine. Want to give 0
350218
DOES NOT WORK, Power button sticks, App Does NOT Work!!, Does not scan Will Stick to my ancient scanner that works just fine. Want to give 0 stars
3624600
perhaps my scanner is defective.  i try to scan small objects to make modifications to products and this scanner never works.  when i say never i mean never.  I'm pointing the scanner right at the object I'm trying to scan and always the program loses focus of what I'm trying to scan.  utter garbage.  no wonder they don't accept returns.  save yourself a very expensive lesson and don't buy this poorly developed product.  sad. i truly wanted this to work
2883977
I'm disappointed... this scanner is not working... it's a fraud... no button responds when i press anyone, indeed i will return this item to the seller... i guess they sent a damaged one to me because this is not normal... the scanner only turns on but its buttons don't work...
2215589
Works only in Windows XP, the seller does not see any place in the scanner works ONLY on Windows XP, try by all means make it work on my laptop with windows 8 but it was impossible
308795
This scanner WILL NOT stay connected to the computer. I have uninstalled it twice and reinstalled it once from the CD that came with it and once from the online address the installation process provided. I only use it once a week or so and everytime I have went to use it, it doesn't work. Of course when I went to return on todays 4th attempt to use it, the window for return ended yesterday which is no one elses fault besides my own. All I can say for this garbage of a scanner is DO NOT BUY. Hope this helps someone else.
2925665
I used this with the Epson V600 Scanner. It worked just fine. I could not use the automatic sensor on it, so I had to preview each time and then select the area I wanted to scan, but since Epson didn't see fit to include a 110 scanner holder, this is the next best thing that I've found. I rarely used the magnetic strip as most of my negatives were mostly flat already. I've now managed to scan hundreds of 110 negatives much to my delight. I liked how sturdy this was and wish that the holders that come with the scanner were as sturdy.
1527929
Dont buy this for your scaer, any standard mini USB cable will work just fine. This cable is way over priced. The BCD536HP has a cable in the box. THe seller does not tell you this when you buy the scanner.
4739550
DOES NOT SCAN BOOKS. FALSELY ADVERTISED. You lose text if you try, the inner edge of the book ends up warped. ONLY GOOD FOR SCANNING DOCUMENTS!
252646
Just tried to use the scanner for the first time....does not work!!!!...out of return and support....next time will buy in store!!
2453448
I bought this to replace my broken Neat scanner after reading so many great reviews,  this scanner really dosn't work better by any means,  in fact I'm getting in to conclusion that reviews are not truthful, I used Neat for over 4 years and yes on a end it did broke but was very reliable and I feel that is did its duty for all these years.  SnapScan first doesn't come with any meaningful software for Mac users, I also tried on a PC and all it has is "storing" type of software witch I do not see real purpose for,  you can make your own naming convention and store PDFs in the folders yourself and keep it organized that way instead of depending on a 3rd party software and possible bugs or errors.  SnapScan dosen't come with a Acrobat as advertised either.  Also it rips small receipts every so often.  So I'm sending this scanner back.  Perhaps I'll just order another Neat instead.
1016977
i got this machine when someone just left it by the garbage area. it seems to be working. i tried it with windows vista and windows 8.1 computers, as others have posted, this scanner producers light and dark bands throughout the images. and it can only scan at 300. it will preview more than 300 dpi up to 2400, but if i want to scan it, the scanner inside doesn't move at all. it will just produce a white image.

i don't know if it is a defective scanner or if it is the actual scanner's problem. after all, it is 2015, hp site doesn't provide windows 8.1 driver any more. i will send it to the recycling center soon.
603339
After trying two of these cables, neither of them work with any of my vehicles that the scangauge cable works with.  I think it's just a cheap knock-off that is missing pins in the RJ45 connector end.  This item is also listed as by Linear Logic (Makers of scangauge) however it is a cheap knock off part.
1882993
Forget this scanner. It does the job for which it is advertised, but the implication that it will receive continuing updates and support to the owner is not reality. AutoXray has been sold to another company and there is no support for this tool. In following the website, I see that it has not changed in the 4 years since I purchased this too. It is an orphan. If you already own this tool, what you have now is probably all you will ever have. I would not buy this scanner new with zero manufacturer support.
4752853
My unit does not work as stated in the directions.  Documents do not automatically feed into the scanner as stated, nor do they stop when I try to feed them manually.  I will be returning it to Amazon.  I tried contacting the manufacturer, but the person who answered the phone was not able to assist me.  I missed her call back and she did not leave a message for me.  I will try another unit, and I will revise this review if the unit works correctly.

Update:  I returned the original item and ordered another one from the same seller.  The item works as the directions state it should.  The only reason this didn't receive a 5 star rating is that the 2 photos I scanned on high resolution were grainy when I downloaded them to the computer from the memory card.  Other than that, this scanner is great for keeping track of all my paperwork.  I like having a portable because I don't have to hook up to my computer to scan, as I do with the scanner on my printer.
2234380
According to Canon's web site, this scanner does not support usb 2.0. It is compatible with it but will not run at 2.0 speed. So having a 1.0 or 2.0 usb on your motherboard will not matter!
2345598
This is a terrible scanner.  It has a distortion that bends the image on each side.  Epson support had some suggestions that did not help at all.  The other problem is that it is sometimes difficult to get the scanner to take the paper straight in - it will twist the paper as it advances it.
4669138
I purchased a Neat Desk five or six years ago.  The scanner still works ( have had a few issues, but mainly software related).  When I bought the scanner, it was to have document copies and scanned receipts for income tax reasons.  The files are saved to my computer, backed up on a network drive here at the house, occasionally backed up to a portable drive and also back up with an online cloud storage.  Last November the software would suddenly not open up.  Apparently it had something to do with interference with what they call legacy software (mainly back up software).  I tried everything I could to disable those temporarily, but was unable to get it to work ( nor do I want to constantly disable my backups to get Neat Desk to work).  Since I do not need their cloud service (I already back up these files as well as all my others) and do not subscribe to them I cannot talk to anyone.  It says I can email them, but when I click on their link, guess what? It does not work.  As of now I cannot  even access my scans over the last five to seven years since the software will not open.  I am not going to be coerced into buying cloud service I do not need to access my files I spent many hours scanning in using a scanner I paid full price for.  My advise,  do not buy from these people.