Very unhappy with this grill
357717
I read reviews for practically ever grill on Amazon and after careful consideration I chose this grill. I was seriously disappointed and gave the grill away after 5 uses.

1) My biggest frustration was with the way it cooked.  The burgers literally only browned on 1 side!  Also they came out not very juicy or succulent even though I experimented with several different cooking times.  I had a George Foreman grill in the past and burgers cooked on that grill came out much much better.

2) I found this really unwieldy to manage / clean.  I knew the panels didn't come out but on a grill this large, that is a big problem.

I'm confused by all the great reviews.  I had a George Foreman super basic model before and that was much better.  I'm going to order that again.
3304953
Would be a zero, but there's isn't one on the page!  I've had my old George Foreman Grill for about 15 years and I love it, but I thought it would be nice to upgrade to a newer one. Good thing I didn't toss my old one in the trash!

On Saturday, I opened my new one, removed and washed the plates. Dried them and put them back on. So, this morning, I decided to make my usual batch of bacon.  Plugged the new one in, hit the power button, set it to 375 degrees (just like I do on my old one).  Well, it started to smell REALLY bad, so I looked at it and it had a "CL ERR" lit on the display.  I tried to turn it off, but it wouldn't turn off, so I unplugged it. I looked at the booklet that comes with it and couldn't find anything about a "CL ERR," so I put it on a cutting board to cool.  The handles were really hot too! I'm returning this piece of crap! I even bought the omelet plates.  So disappointed!  I'm the queen of the appliances, so when I say this is crap, you can believe it!

I got my old George off the shelf and made my bacon. It may be old and a bit greasy around the edges, but it sure bets this so called Evolved one!
1923155
We were never happy with the "browning function" to begin with, it took forever and never browned anything. 2 weeks ago it started to smell funny just while warming anything (we stopped trying to use the "grill" function after month two), then last night it started to smoke around the heating element for the grill.  Go figure it's out of warranty by a couple months.  appliances should last more than a year and a half, sorry. Do NOT buy this item, you will regret it!
709163
I had grill in the past but never something like this one.
1) All the grease/Fat is leaking from the back and not as supposed to.
2) The heat is not leveled, only the inside half of the grill has good heat while the front area is not really functional which makes it a very small BBQ Grill and not worth the $$$ and time I have spent on it.

I am usually not into bad reviews what so ever but this time I could have not let anyone else to make the same mistake as I did.
1612638
Big Disappointment!! Got grill for Christmas 2016, last week drip pan fell apart from rust, Took grill apart to clean and rust everywhere! The back supports for the burners are almost completely rusted through, the tents over the burners don't have much life left in them either. The roller for the gas tank is  hard to operate from the rust and the floor under the tank is in bad shape. I don't live on the coast and I always keep it covered. Stay away from this product!!
2878128
Ok this is a terrible grill for charcoal grilling.  You can't keep a nice consistent heat without constant adjustments to the vents, and adding charcoal.  You have to have such a small fire that it will go out after 15 minutes just to keep a low enough temperature to not just instaburn the food which makes you have to add coal constantly to keep the fire from going out.  I guess that's why the grill is made in 3 pieces so you can easily add fuel to the fire.

Do not buy this POS.  Save your money and just get an Ol' Smokey.  Seriously, you'll be much happier.
3914278
Grill assembled easily and looked great.  Fired up and at first was very pleased with it;however, after only 3 uses the started to rust and one grate even has warped causing an uneven cooking surface.  Now after only 30 to 40 days with the grill (being covered the entire time) I've noticed the internal components also rusting.  At this rate I doubt I get more than a year out of this grill.  My last grill a 'Weber' lasted 10years plus with no issues and I'm now regretting I didn't stick with the Weber brand.  Very disappointed in my purchase.
4905329
I purchased this item before builg my fire pit in August 2013. Was looking ok,paint looks durable - so,overall make me happy. Last week we finished our firepit. Yesterday I try to cook on new grill first time. After cooking few steaks and chickens legs this unit start waved from all sides,but more on the center,it's banded up and down on all directions and food start slide on center,then slided on sides and finally all food went inside in charcoil tray. I burn all food,I burn my hands and arms by trying to catch this unit. I try to ask for return today,but it's showing that my time for return was 09/22/2013 because I ordered earlier then was ready to cook. I think it's not right,but looks like ONLY THE TIME is important and if you do not try item same time - MUST KEEP and waste the money if anything not working.
4381146
This grill was discontinued by Traeger. The burner is insufficient, thin body walls, and it does not hold the temperature. I bought it in December of 2017 as a Christmas gift after eating delicious food prepared on a Traeger grill. I later learned of the inadequacies of the 20 series grill and returned it to Amazon for a full refund in March of 2018. I have requested that Amazon remove this item from their inventory so other customers don't have to go through this disappointment.
1717981
This is a very well made grill. It is virtually indestructible. The starter gave out after a few uses, then the regulator went after a year. I could never get this up to more than a low cooking temperature, so it took an hour to cook a hamburger and anything thicker took literally hours. Since all cooking is indirect, the Holland never browned what I grilled. You're basically baking whatever you are grilling. I'm going back to Weber where I can adjust the temperature and brown my meats. My new Weber is half the price what I paid for this grill.
347677
I purchased a Weber q2200 grill about a month ago and all I can say is wow this thing sucks.  Let me just say Ive always loved Weber products, but this grill has changed my mind.  I couldn't wait to get this for the 2018 camping season.  First thing I did after I got it put together was fire it up.  I followed the pre heat instructions and then turned it down to low and it ran at 425 to 450 degrees F.  I tried another 1 lb cylinder to no avail.  I called Weber and they agreed that was way to hot for the coolest setting so they sent me a new regulator and control valve assembly, which did nothing to help.  Next they sent me a new burner tube, which again did nothing.  They told me to take pictures of it on high and low setting and send them in so I did.  After not getting back to me I called in and they told me they would look at the pics and consult the higher ups, after which they told me that was the temp that it was supposed to run.  Then she began to tell me that 425 was the perfect temp to grill.  I told them that niether myself or any of my friends ever grilled at that temp she proceeded to basically tell me I was wrong, even after everybody that worked there agreed that 425 was way too hot for the lowest setting.  I mean why would they send me all the replacement parts if it was running perfect.  They suggested I just open the lid periodically to lower the temp.  I don't know about you but I don't pay top dollar to have to make do with something.  Needless to say I will probably never buy a Weber product again.  Personally I think they know they have a problem and rather than admit it they are sweeping it under the rug hoping most people that buy it really don't know how to properly grill.  P.S. don't pay attention to all the people saying it doesnt get up to heat.  Most likely they bought the 20lb lp tank adapter and don't know how to run it.
1087293
I'm sorry to say, I am no longer looking forward to using the grill. The waffle grid has a broken handle. The top of the grill has, what looks like a surface scratch, which I was willing to deal with, until I turned it on. Once it got to the sear temp and I put the cod fillets on, closed the lid, I heard a "pop". Thinking it was the metal/ plastic expanding until I looked at it. The "surface scratch" is actually a crack, going from the back to the middle of the grill top. Can I PLEASE send this back. As in would like a refund. I do not want another.
3531905
This could be a good grill.  Unfortunately a glaring issue with the top handle sparks all sorts of resentment toward things that might well have been ignored.  This grill is an assembly bad dream.  If you're mechanically inclined, it will probably take an hour.  If a screw driver is high tech, do not go here.  The huge issue comes with the total failure of the top handle which is absolutely required to operate the grill.  The required threads in the handle were non-existent for the bolt to engage.  When attempting to use a larger bolt to secure the handle, the internal plastic crumbled immediately.  I finally used some 4" long 1/4" bolts to attach a piece of wooden dowel to form a handle.  It only added another couple of dollars to the cost but took another hour gathering the bolts, nuts and dowel to get the job done.  This problem has been ongoing with this grill for apparently years now and Char-Broil has not seen fit to fix a very solvable manufacturing issue.  Now to the other issues.  The crinkle (textured) surface is attractive and it does a great job of attaching itself to every bit of grease near the grill. It also complicated the cleaning process.  I found that a high pressure washer was the most effective way to clean this grill.  The ground wire is not too short to connect to the handle attachment bolt and it works fine here but they completely fail to point this out in the very brief instructions.  The threads on both the nuts and bolts leave a lot to be desired.  They are rough and force you to use tools just to rotate the nut onto the bolt.  The fact that the regulator must be separated from the grill in order to close the legs up for transport is just astonishing.  I can well imagine that the regulator will come up missing before a season is done.  Because of the large flame plate, it is almost impossible to get a good decent char on a steak or burgers but otherwise it cooks alright.  That's the frustrating thing about this grill.  It could be a good one but just isn't.  Sve your money a little longer and get something better.
263054
I am very disappointed in the performance of this pellet grill. I bought this the end of Jan 2017 and it has failed me more than it has worked. It keeps saying it is overheating "ERRH" the temp on the control panel says it is 500*even on the smoke setting and the thermometer on the lid says 200 or less. I have cleaned this grill many times including the temperature prob and it does not seem to make any difference. I have looked on line for a trouble shooting guide but have not found anything helpful.i have the 440 deluxe model. Again disappointed with the product as well as the customer support!!
2938828
DON'T BUY THIS GRILL!  The review that says it's a great grill for a mechanic is so correct.  Don't let the 1 year warranty fool you.  Had one for 10 months---over heated to the point of blistering the paint!  (Glad the house didn't burn down) Called Customer-No Service in November.  Told me I needed to check to see if "this part or that part" still worked, wanted me to check the fuse, auger, wiring, etc.  I'm not mechanically inclined nor do I want to take a greasy BBQ apart to check each part because they only want to replace what is beyond repair!!  I took all of the pictures they requested.  No contact until I call or email them.  Final consensus was that I was sh** out of luck.  He even quoted a page and paragraph where the warranty is only for parts.  Hope you have a wrench set, tool box and gloves in order to BBQ your next steak.  I would give it no stars if I could.
Check out the picture---yes, that is the blistered paint on the ground!
199140
When you attempt to use it it twists from the heat of the grill. One side touches the grate and the other (diagonally across) is sitting way in the air leaving your food under-cooked. Very disappointing, especially at this price.
691469
This is a terrible grill. It take 30 minutes to cook a hamburger! Never gets hot. It works ok for smoking but for grilling its a joke. Selling mine on Craigslist.