Lesson learned, I will never buy Seagate again
342399
I bought this 6TB drive on July 22, 2016. A month ago (January 2017), it started whining in the way demonstrated by this other customer's video https://www.amazon.com/gp/customer-reviews/RYO17AOFY3FNJ/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B013JPKYQC

I contacted the Seagate customer support and they provided me with an RMA. I had to pay for shipping of the defective drive (about $8) and they sent me a replacement drive.

The replacement drive has been in my computer for less than a week and it's now whining in the exact same way the previous drive did.
The drive "works", but this high pitch whine is incredibly annoying. I don't want to have to wear headphones constantly when sitting next to my computer.
3577514
I wouldn't purchase this again. I purchased this external hard drive and started transferring media. After transferring almost 1TB, the external started making a clicking noise and was no longer recognized by my notebook. It wasn't listed as being connected. I tried many different utilities to get it to see the drive with no success. THANKFULLY, I did not cut and paste my media but just copied it to the drive - therefore I still had the data. I mailed the drive back to Amazon and am glad that Amazon was so good about the return which was done 2 days later. A lot of reviews listed the Seagate 4TB as a very reliable drive. It was lauded on several different independent sites, including my favorite: wirecutterDOTcom. My experience might be a fluke. I was, in fact, replacing a 6 year old Western Digital My Cloud drive with this one. In light of the failure of this one, I can't say as though I have a lot of faith in the brand.

I ended up purchasing a 4 bay NAS drive so that I would have data redundancy as I don't want to lose any of the media. It was more expensive than buying an external like this Seagate Backup Plus but peace of mind prevails. Since a NAS device is just a processor box, you might ask what brand of drives did I choose for the 4 bay NAS? Well, I chose (4) 2TB Western Digital Red drives. It's because of this bad experience with Seagate. Again, it might have just been a fluke/bad drive but it was disappointing.
2056536
Don't rely on SeaGate to help out when your data goes missing. After spending half a day talking to their Indian based tech support and their South African based data recovery all this company could offer me was a polite "Sorry your data went missing". It should be the policy of any maker of hard drives to guarantee their product for life regardless of warranty date. Isn't the point of buying a product from a reputable company because you believe they will help you when you need help? Otherwise you might as well buy an external hard drive from the guy on the street.
3470167
Terrible.  It stopped working as best I can tell within a few months,  I thought it was doing continuous backup every few weeks when I would connect it to my laptop only to discover it was no longer recognized by Win10.  I paid over $139 for a product that failed and gave no warning.  The first log entry was a failure entry the very month the warranty expired.  Honestly I don't think is was working long before that.  Now I have to recover files that hopefully were stored on the drive.  Reading other comments it's obvious Seagate knows their equipment is crap
561245
Sadly I must write a one star review on this product.  I've been a Seagate Customer for years, but not happy with this drive.

Initially I purchsed it for installation in my DVR - 24/7 usage.  At first it seemed okay, but after a month or so, I noticed some slow downs & hiccups on the DVR.  Finally in Mid November my DVR was behaving like it was possessed; culminating in me waking up one morning to the DVR rebooting endlessly trying to repair itself, finally ending in what's known as the green screen of death.

A surface scan & SMART error code checking; the drive was failing in a massive way, more than 30% of the surface was testing as failed.  I can probably format it and get more life out of it; but I have no faith in it.  I purchased&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Seagate-ST31000340AS-1TB-Barracuda-Sata-7200-Rpm-32MB-Cache-8-5MS-Hard-Drive/dp/B000UC3CN0/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Seagate ST31000340AS 1TB Barracuda Sata 7200 Rpm 32MB Cache 8.5MS Hard Drive</a>&nbsp;instead.  I also noticed that my DVR is performing faster than it ever did with this drive; so something could have been wrong from the outset.

Since I'm not within the 30 day return period and not messing with the manufacturer return or RMA process hassle, I've eaten the cost of this drive.

It may have been the 24/7 environment, but you'd think with the higher priced version of this drive it would perform well -- it didn't.
4572870
Unfortunately, I really need to caution those looking at purchasing this hard drive. I used two partitions on this drive to back up two computers: one a 2012 model Macbook Pro with around 250GB of data, which age and size made the unencrypted backup time of *ten days*during which the computer was largely unusableat least understandable, if not preferable. But the other computer was a 2017 model MacBook with barely 49GB of data, and that backup process and encryption took *nine days*during which the computer was unmovable (a problem for a work computer) because of a running external apparatus and required continual use of a caffeine widget, which is hardly ideal for the hardware for that length of time. Seagate customer service was regrettably profoundly unhelpful beyond suggesting that the latter backup/encryption time was "unusual," but offered no willingness to examine/repair/replace the external drive once the encryption process was complete. My next external hard drive won't be a Seagateconsider whether you want yours to be.
4156778
Called tech support because of drive failure today. Found out this drive is 3 months out of warranty. However they can help me try to recover data at a price. How kind! In fact this drive is a replacement drive for one that failed within a 2 year warranty. I also found out that this replacement drive is a "recertified" drive...whatever that means. But you probably can guess. Normally one assumes that a very large capacity drive like this one would last a long time. Well it doesn't. To reiterate, the first drive lasted less than 2 years while the replacement recertified drive lasted just over 2 years.

My recommendation is if you own a Seagate drive don't expect it to last past warranty. So, back up your backups around the 18th month.

I will never buy another Seagate drive
1977681
this is the first and last Seagate hdd I will ever own.  I had the brand new 3TB hdd plugged in and formatted without bloatware crap and proceed to fill it with files.  about 750GB into the fill I get error and now it won't spin up anymore  with some buzzing sound. internet search suggests stuck spindle.  Basically COMPLETE DATA LOSS  bull s***  how can you not make the damn things correctly by this point in the game  you sell big ass hdds with puny little spindles inside  make quality product to protect or files or just get out of the business  this is apparently a common problem with seagate after I read up on the problem.  I am sticking with western digital they have yet to let me down  the money means nothing to me it is the loss of the files that really pisses me off and that will lead to loss of income for Seagate as I am always buying storage and will NEVER trust them again
3056141
I will never buy another Seagate internal hard drive memory ever again.  In the past, I have purchased about five of these internal drives and in the end I've had to RMA two back to the manufacturer and now I have another one that I need to send back because it has failed, to be more specific I have differing numbers of the barracuda series 7200.10, 7200.11, either the 750 GB or 1 TB sizes and I haven't seen any trend in which ones fail and which ones don't, but I'm not very impressed with any of them.  I must admit that Seagate customer service is usually very good and they are very quick to replace my old drive, but they replace it with a certified repaired HDD.  Regardless of the fact that Seagate replaces the drive, there is no way that they can recover the information on the drive and unless I have backed it up, I have lost the information forever. There is nothing more frustrating than having to think about whether or not you have backed up your music files or your important family pictures.

I guess I never really thought that there was a difference amongst the different hard drive manufacturers, and I hate to pick on just one manufacturer, but all of the problems and failed drives that I have had in the past have been Seagate.  Don't get me wrong, when you first get to drive, they run great, they are fast and quiet and they do exactly what they are supposed to do, but after several months of use and as the drive becomes more filled with your important information, it becomes extremely frustrating when you start hearing the ticking sound since that is probably the first indication and that is when you know that the drive is starting to fail and that you have only a short amount of time before you have to back up all of your data before you lose it.

In the past, I've usually purchased storage drives based on whichever one was on sale or was the bargain at the time I needed to add to my storage, but from now on I will take into consideration the name brand as I have now vowed to never purchase another Seagate hard drive.  I must admit that Seagate usually had the best price, therefore I usually ended up with more of them in the past, but I have also have purchased Western Digital, Hitachi and now Samsung. I've never had such problems with any of my other big, 1 TB, storage drives which brings me to the conclusion that it must be the manufacturing of the drive and the poor quality inspection as well as the inferior work mention of the drive and that is the reason why it fails.

I've noticed that filling my storage drives close to 750 GB increases the likelihood that it will begin to act strangely, and if the drive is going to fail then that is usually when I begin hearing that infuriating ticking sound which only gives me a little time to "backup" my information.  This experience has now made me paranoid so I backup and backup my backups so don't lose any information.
1148636
Bought Seagate Constellation ES 500GB, "FAILED"  LESS THAN 1 YEAR AFTER VERY LITTLE USE. NO WARNING! LOST ALL MY DATA! Not recoverable. I bought this model because I wanted to have more reliability. If you have purchased this drive, I suggest you back it up. Seagate will RMA it if it fails and You send it back to them.
2272301
Purchased 6 of these drives in December 2014 and built a FreeNAS box around them (FX 8320, Asus Crosshair V Formula Z, 32GB ECC RAM, Fractal Design Define R4 case). In July, one drive failed. Initial warning of 8 pending sectors ballooned to 32 within 16 hours. Ordered a replacement from Amazon and sent the bad drive off to Seagate. First week of August another drive have warnings about pending sectors. This time after 2 extended SMART tests, a scrub,  and a reboot the count returned to 0 without incrementing the realloc count. 4th week of August, another drive pops a SMART warning for the same issue. This one fails the SMART extended test as well. I replaced it with the RMA drive from Seagate, and am shipping it back. Needless to say, my confidence is more than a bit shaken. I went Seagate due to being 20 bucks cheaper than HGST drives (120 total for 6) amd I feel like I made a huge mistake. My pool is not worked very hard (MythTV recordings a few times per week, some Plex streaming) as my iSCSI targets are on a mirrored vdev of smaller disks.

Backblaze (seriously, check out their stats)  says that even enterprise Seagate and WD drives have catastrophic failure rates relative to even basic desktop HGST drives. After this experience, I believe them. Really let down. Even the RMA process is a pain. The first drive I sent back had to do a traditional RMA for some reason, it did not give me the option to cross ship. After 9 or 10 days and an escalation I was finally shipped a replacement drive. In addition, there's a considerable amount of fear mongering on the Seagate RMA site that they will charge you or refuse the RMA is the drive passes SeaTools. This is a massive PITA for Linux/FreeBSD users. It's enough of a worry to have to pull the drive and resilver my pool. Don't want to have to hook the drive up to a Windows machine to further test the drive when I have smartctl output that clearly shows the drive has bad sectors.

Bottom line, if you want to save money and use these over a more reliable choice, I would factor in the cost of running additional redundancy and the need for a hot/cold spare. In my case, the savings vs the more reliable alternative were almost enough to pay for an extra drive after I purchased 6, but now I am out additional money paying for 2 RMA shipments, not to mention the time spent dealing with Seagate support and replacing the disks.
2485926
Under normal, careful use I had the USB port come off, I bought another one and the same thing happened. This is clearly a serious design fault that cost me a lot of time doing data recovery and LaCie will not do data recovery even if the drive is faulty.

My advice is steer well clear.
3575162
Do not buy this product.  Purchased this drive to off load family photos from iPhone.  Set up was alright.  Using it was okay, but not really intuitive.  It seemed very slow. Offloaded pictures from phone.  Worked fine for about a month then it quit working.  Just off phone with "customer service".  First off, "customer service" is only available during banking hours.  After an hour and fifteen minutes on hold, encountered a very arrogant  and unhelpful service tech.  Ultimately, since there appears  to be data still on the drive, I can PAY to have the data recovered through Seagate.  They "may" replace the malfunctioning device.  Was not a good experience by any means and we are now faced with paying to recover our family's photos.  I'm not sure of next steps, but for such an expensive device, this was a far less than adequate response for a device that failed in a month.

Review Update: I received an email from Seagate "Customer Service".  After the thin, obligatory apology for the poor experience with "customer service", the email went on to explain that, while their warranty might allow for the replacement of the unit, their smart legal team had figured out a clause to included in the "warranty" so that Seagate would profit if their product failed.  It goes something like this;

"Please visit the link below to view Seagate's Limited Consumer Warranty, specifically the section stating, 'Our warranties do not cover data loss - back up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal and installation are not recoverable under our warranties.'"

So, essentially, good luck, you're on your own when our product fails after a month.  Pathetic.

A "good" product wouldn't fail after a month.  A "good" company would stand behind their product.  A "good" company would make a real effort to correct the situation when their product fails in a month.  A "good" company wouldn't attempt to profit when when one of their products fails in a month, citing a clause they're legal team created to that end.

Seagate isn't a good company.  Seagate makes products that fail after a month of usage and then Seagate looks to profit from that failure.  All I can do take my hard earned money elsewhere, share my hard learned lesson with others, and hope they do the same.
4256877
I've bought this drive (640G) in 2009 as an exchange for seagate 500G which originally came with my
dell desktop

(Seagate becomes somewhat noisy and I also wanted a little bigger capacity.
denote, that despite the noise, Seagate worked fine for 3.5 years and I never had any data loss/correctness problem with it).

It turned out it was a BIG mistake ( I should have bought another Seagate).

WDC, which I bought, worked OK for 1 year then I couldn't boot from it.
Since it was under warranty, I called WD and they send me a replacement drive.
Luckily I was able to connect a bad drive as a slave and salvage all the important data.

Today, the replacement drive (which I have had for less then a year developed the problems
: "Timeout waiting for IRQ" per Dell Diagnostic Suite.

I called WD again and they are sending me second replacement.
Representative told me they sending "re-certified" drives to replace bad ones under warranty
He assured me "re-certified" are as good as new.

I am EXTREMELY disappointed in this drive quality - 2 replacements in 2.5 year,
each time I need to spent hours on diagnostics, salvaging data, reinstalling OSs etc.
(I understand one can get wrong but two in the row !). I am consider myself very lucky
that in both cases I can connect bad drives as slave and at least access them to get the data out.

I'll never buy their product again.

P.S. I need to mention that their customer service is good, no waiting on the phone, replacements
are send quickly ( they need credit card if you want advanced replacement - getting a new drive
before sending them back an old one, while cc is not actually charged, this amount is sort "withheld" from your balance).
But id doesn't cover for such quality problems with the drive itself.
1223917
Having issue getting hard drive to work and Seagate customer service has been useless!
3802192
The drive just stopped working one day.  It would spin up and the light was on solid but the OS and BIOS would no longer recognize it or assign it a drive letter.  All the data I had backed up on it was lost.  Seagate tech support wouldn't even respond to my request for assistance.  I did not choose to RMA it as I voided the warranty by opening the case.  I tried hooking up the internal drive to the motherboard but no luck with that either.  I have read many other negative comments about this product at other sites.  Beware!
3863520
I bought this drive a little over a year ago and it worked great until about a week ago. All of a sudden it stopped working, not recognized by my computer, and I can't recover my files because I believe the head has crashed. Of course the drive dies just after the 1-year warranty has expired. I have heard similar problems from lots of other people. I won't be buying another Seagate product for the foreseeable future.