Expired Sim Card -SCAM
346575
The card was already expired when I received it.
268661
I was unable to activate the SIM card that came with this plan. I had to get another SIM card from T-Mobile, and the initial $30 of account credit that's supposed to come with this didn't show up. In the end I had to pay twice for the first month of service. $60 instead of $30. I cannot say I'd recommend this particular product.
1430115
The product we received was NOT new at all. The SIM card and data transfer component was not included in the package. When we took the phone to Verizon, the representative said ALL NEW phones come with SIM card. *****Google Unboxing of Samsung Galaxy S7***
856402
Expired product was sent & product does not look like advertised in picture
1655738
I ordered this phone as a spare.  I just needed it, got a sim in it and it will not work.  Sony cannot help as they say it should have never been sold to the public.  I am stuck with a  phone that doesn't work and am out the money!  DO NOT PURCHASE FROM THESE PEOPLE!
641183
UPDATE 09/07/2017: DO NOT BUY!! SpareOne has apparently disappeared from the face of the earth. E-mails bounce and none of the numbers listed on their web site work (just fast busy signals). I spoke to an AT&T Prepaid rep and he couldn't offer any explanation as to why the phone is being discontinued, but maybe SpareOne going out of business has something to do with it. This is extremely disappointing, especially now with Hurricane Irma bearing down on us here in Florida, as this was a great device for the emergency kit. No longer. Lowering rating to 1 star (would go lower if I could). Sad.

UPDATE 08/31/2017: just got an e-mail from AT&T: "Due to unforeseen circumstances, your SpareOne Emergency phone service will be discontinued as of October 15, 2017. If you are enrolled in AutoPay, your AutoPay payments for your SpareOne service will be canceled as well." I have written to both AT&T and SpareOne asking for an explanation but haven't received anything yet.

I just bought two of these for my hurricane supplies kit. Like the other reviewers have mentioned, getting this thing activated is a pain! It should be easy, but AT&T makes it difficult.

To activate the phone service, you go to AT&T's GoPhone site and fill in the IMEI and ICCID (SIM card) numbers. That process assigns a phone number to the device. That part worked just fine on both phones. The next step is to log into your GoPhone account with your temporary password (last 4 digits of the new phone number) to add the $25 annual service plan. The temporary password didn't work on either phone, and clicking "forgot password" shows the message that you'll get the new password via text message OR, if you're a SpareOne customer, a phone call within 45 minutes. I tried over two days and never got a phone call (and it wasn't clear if they were going to call the number I used during the GoPhone registration (my cell phone) or the new number assigned to the SpareOne). I finally called AT&T support and was unable to explain to the rep that this phone CANNOT receive a text message, despite his insistence that my password would come via text. When I explained that the web site says SpareOne customers will get a phone call, he had two "solutions": put the SIM card into a text-capable phone (not possible since the SpareOne has a microSIM and all my iPhones are nanoSIM) or take it into an AT&T store. Nice.

So today I went into the store and even the rep there was unable to get the password. I ended up just paying for the plan in the store to get the phones working and was able to make text calls. I'm wondering if the activation phone calls can't actually go through because the SpareOne doesn't have service until you add the plan, a nice Catch-22. At any rate, I may have to go through this again next year to renew since I won't have the password to do it online.

I also agree with the other reviewer that not being able to combine these devices under a single login is a bit of a pain, maintenance-wise. You can't link a GoPhone to your existing AT&T account, so that means separate passwords for each one. Then, on the MySpareOne site you again have to have a separate e-mail address/login for each one, so you have to maintain multiple logins, set up the guardians and speed dials separately, etc.

Other than the activation hassle, this is a great device for the hurricane kit and that's what I really wanted: a phone to use in emergencies that runs on AA batteries.
2836168
found Unsatisfactory . Cant Read Sim Card . Big Red point in screen
3115370
I bought three gift cards for my kids on March 18th,19th and 20th but when they went to redeem one of them, they were told that the card had expired in 2013!!  There is NO expiration date on the card......only a code with the last 2 digits "13".  According to the Gift Card Protection Law of 2013, gift cards MUST have clearly visible before purchase.  Hopefully someone will contact me about this problem!!
408482
Received chips that were already expired for 1 month...sad.
2110295
Not sure about the scam (maybe true) but I could not get mine to work and 4 calls to Verizon later they gave me a new phone # and set up a legit service on it (I hope). They did not say anything to me other than " sorry it does not work so we will try another #" well of course with the new # I lost my 2 free months use btu adding a real account  at least I can use it as I need it while travelling for 6 months.
Hope it is still working in 3 months time!!!!!
2103929
I just had this phone that I paid good money for activated and found out that it was used.. As I am talking on it all it does is beep every few seconds like there is a message someone left on there alerting me and there is no way to stop it.. It is very annoying as your trying to speak and hear the other person..I am very dissatisfied and they won't take it back or exchange it because I waited to long to activate it. ! Do not buy from this web !
3404884
Very deceiving description. This SIM works for calling TO countries, not for use IN countries.
3227418
My problem is not with the device.  It works OK.

My problem is that even though I called to cancel the service in April or May of 2011, they tried to bill me again in June of 2011.  They had an expired card and sent me an email asking me to provide new billing info.  I responded and said I had already canceled.

Then they emailed me again in April 2012.  Same deal:  They wanted updated card info to renew the service on May 11, 2012.  Again, I responded, and told them I didn't want the service, and to please stop attempting to renew it.

Yesterday, they emailed me again -- same thing all over again!  I responded, and this time, they wrote back and said they'd canceled it, but that I owed them money.  So I called in, and now they say I owe them almost $400.

This company is terrible to deal with.  I'd rather be left to die in the wilderness and eaten by bears than do business with them again.
200226
SIM wouldn't activate for me, number was invalid. Express shipping was nice, but a dead on arrival card doesn't help anybody.
667876
Expired 2 days after I received it.  Seriously?  2 days?
174780
I bought this phone less than a year ago, got an update yesterday and now I can't access my phone at all. I tried to call Samsung and have them unlock, tried to call Cricket to have them unlock.... found out this phone is made in Maylasia and this seller is fraudulently selling these phones on here. If you ever get locked out of your phone, and the flimsy Android Find My Device resetting the password doesn't work, congrats you now have a 500 dollar hunk of metal and plastic. My return window ended on January 31st, which was only 2 months after I bought the phone. NO ONE can unlock it or help me unless I fly to Malaysia and hire interpreters to escort me to the factory. Really upset, I hope no one else gives this scammer any money at all.
1470414
sent a hand cut micro sim instead of pictured manufactured micro sim. as bankrupt as detroit stay away from dishonesty