Great product but WARRANTY IS WORTHLESS
346531
This is truly a wonderful product in its day-to-day function - five stars for that - but buyers should be aware of my negative experience with the warranty.  After only six months of use my unit had an electrical problem and would not turn on.  Cuisinart customer service was very friendly and shipped me out a new unit very quickly.  They noted that the warranty would only continue for the remainder of the period (it didn't restart with the new unit), and I had to pay shipping to return the defective unit.  I had no idea until I took it to the post office that it would cost me $60!!  A further call to Cuisinart led to no solution, just established that (a) they only provide free return shipping to California residents, (b) they fix returned units and sell them as new units (full price), and (c) if I didn't return the defective unit they would void the warranty on the new unit.

So here we have a situation where this is what the warranty gets me: Unless I live in California, I pay more than 1/3 the price of the product to send it back to Cuisinart so that they can then profit by selling it full price to somebody else, and they're not even giving me a new warranty on the new unit.  On a large, heavy product that failed within 6 months this warranty isn't worth the paper it's printed on.  Buyer beware.
3051284
It's great when it works, but it broke after 3 months of use.  I had to mail it to the company to get it fixed, which cost me $12 to ship to them, plus a $10 fee for them to ship it back to me.  The 10-year warranty makes you feel the product is going to last a long time, but this is the second one I've bought since 2013 and the second one to break on me.
4933788
The product is great when it works but BEWARE if it breaks and you have to try to get it warrantied.  I have never in all my 35 years in business had a company so unapproachable and so difficult to work with.  Believe me, just buy a new unit, it will be cheaper.  You will spend hours on chat (the only way they can be reached) rebuilding their unit for them, downloading software and putzing with the unit.  Even after it fails again they are not willing to replace it unless you fill out some type of RMA request form, they take two days to decide if they want to act on it and maybe just maybe they might condescend to allow you to send the unit back for evaluation.  I had to badger them for at least an hour on chat before they would even agree to allow an RMA.  Then I found out about the RMA process which is ridiculous.  In other words, their warranty is non-existent.  I will NEVER use Ubiquity again!
4167786
Worst warranty on the planet. Only 6 months old and the speaker inside that beeps to tell you when things are finished stopped working so you also can not use the kitchen timer function. I called for warranty service and they said I have to ship it to their factory at my cost, they will then determine if it covered under their warranty, then they will ship it back to me, again at my cost, and then invoice me for the repairs if they feel the failure of the "speaker" was my fault. Plus they won't extend the warranty period for the time I don't have the unit in my possession and it's a several week turnaround. What good is a warranty if I have to do all the work and pay for everything myself? When I started to tell the customer service rep that I did not feel this was fair, he cut me off by saying is there anything else I can help you with and then hung up on me. Buyer Beware.
1112749
The player itself was great until it died, luckily within the 1-year warranty period.  My greatest concern of the Wi-Fi was it's ability to maintain a connection to my network (I have experienced issues with other video products).  This unit had no issues.  It produced a great picture, has a very intuitive user interface, and nice remote.  Exactly one month before the warranty expired, the unit began to intermittently drop the video.  The TV screen would flash green, then go black.  It usually lasted for 3-4 seconds, but occasionally required a power-cycle to restore the video.  I spent a half hour on the phone with Sony tech support trying to resolve the issue without success.  Tech support was unable to process a warrenty claim so I was referred to another number to initiate that process.  It was a PAINFUL process.  The agent had poor English skills and a very thick accent, making it virtually impossible to understand him.  After 30 minutes, I hung up, called back, and spoke to a different person who I could better communicate with.  The issue has yet to be resolved, as I was advised that I would receive an email within 48 hours confirming the warranty claim.  I have several Sony products and this is the second time I have had a warranty claim.  The first was for a 3-month old TV a few years ago.  That experience was not as bad as this one.  Based on the problems and frustration I experienced with this claim, I seriously doubt I will continue to purchase Sony products.  Based on my experiences, the Samsung warranty claim process flows much better.
812000
1 Star based on the shady warranty provided by Jabra. I bought this unit in November and I absolutely love it. Today on 03/02/15 the unit will no stay powered on anymore. More than likely it's the power supply that went bad. I called Jabra and they told me they could give me the part number and I could go buy another power supply. I stated that I didn't think I needed to do that because it's still under the 1 year warranty. At this point the rep informed me that the power supply is not under warranty, it's not one of the covered items. I asked how I could use the headset without it's power supply and he didn't have much of a response. So, I guess I will need to purchase a new power supply on my own if that's the issue. I am in the VoIP business and have recommended these units to a LOT of people since purchasing mine. It's a shame that their shady warranty (and potentially low quality power supplies) has to tarnish an otherwise great product.
237743
I loved that product when purchased on Black Friday in November 2016.
But last week the product would NOT respond to touch. I called customer service and we tried to reboot to a new software download. I was told by Amazon customer service that my product's warranty expired about 4 weeks ago, and that to sell it at this price they offer ONLY  a 90 day
warranty!
Seems to me that THERE ARE TOO MANY REVIEWS OF THIS PRODUCT WITH THE SAME BOD EXPERIECE THAT I HAD. THIS PRODUCT ONLY SEEMS TO LAST 4 TO 6 MONTHS BEFORE THE IT FAILS! Sure if I was Amazon I wouldn't warranty a product beyond it's life expectancy BUT A PRODUCT SHOULD NOT BE MANUFACTURED AS A THROW AWAY WITH NO REASONABLE LIFE EXPENCTANCY.
What is a fair life warranty for a price of electronics? ONE YEAR at a minimum!
Personally I would NOT BUY THIS AGAIN!
AMAZON YOU SHOULD BE ASHAMED OF THIS PRODUCT'S QUALITY CONTROL!
4569510
Great product. Size is perfect for a bigger device. Great feel and grip in my hands. The included screen protector is great as well as the included clamp.

However, this unit is in defect and the company refuses to issue me a replacement until they have mine back in the warehouse. Defeats the purpose of the case, as my phone would be without one. And I paid 2-dsy shipping. How long are they going to take to do all this. Not to mention about a week of arguing the defect.
2356456
Great product, but evasive lifetime warranty. I am looking to utilize the lifetime warranty and can't find contact information anywhere to get in tough with Mr. Shield's customer service.
994925
Beware

I purchased a Global Industrial casement window air conditioner AND the asurion 3 year warranty extension for the unit.  The air conditioner was faulty from day one in that the temperature control did NOT control temperature and the compressor would not stay on unless the unit was set at the minimum 62 F setting.  I called the manufacturer/distributor of the air conditioner and they informed me that there was NO WARRANTY on the unit because it was sold by a third party.  The unit was only warranted if it was purchased directly from the distributor themselves.

I then checked with the extended warranty company *asurion" and was told they would not honor the warranty on the product until after 12 months subsequent to purchase.

I highly suggest that anyone concerned with receiving a working product from Amazon should take care to investigate warranties thoroughly before placing an order.

I contacted Amazon and they will replace or refund these items however I see no choice but to get a refund.  Replacement with a non-warrantied product seems like something even a very foolish person would not consider.

It should be noted that Amazon physically shipped the item but the seller was a third party so Amazon gets the black eye over the issue of non warranty products.  I did suggest that Amazon might care to check whether they are dealing with a company with these kinds of issues before they agree to act as a selling agent for such a third party company.

Asurion's policy on not honoring it's extended warranty until 12 months after purchase is also hmmmmm unusual and makes their warranty products a questionable purchase at best if the original seller does not provide an initial warranty.
914701
Great headphones, but they've needed repair twice within a year and a half. The VK-1s  are extremely good looking, however they have a known product flaw where one side of the speakers stops working. I've had this happen twice already, even when they sent me a brand new pair after my issues with the first one. They have pretty good customer support and will arrange for repair, but you'll have to pay for shipping costs to France which don't make these headphones worth it. I would recommend buying a pair of Master & Dynamic headphones which have a better warranty and will front all the costs associated with known product flaw repairs. Until Aedle fixes this issue, I will not be purchasing  from them again - even though I love their headphones when they are working!
1187562
I love the collar.  It has truly helped tame our very excited lab.  Our children are now able to run around and play with the dog outside and have fun rather than being terrified that she is going to chase them down and bite them.  Our dog has made great improvements because of this collar.  The reason I am only giving it 3 stars is because the damn thing only worked for about six weeks before it died.  We fully charged the receiver and changed the battery in the transmitter- now we can't get the two units to sync.  I contacted Aetertek thru email advising of my problem and seeking input.  The email I received back was obviously written my a foreigner because the message was "lost in translation".  I would have called but apparently they don't have a phone????  I then figured I would return the product under the 1-year warranty and their website states that I need to go through Amazon.  So I have now contacted Amazon and am awaiting their response.  I am already irritated with the process.  I am about to throw my hands in the air and buy another collar - from a different company.
608634
When it works it's a 5 star product. Dealing with service for the warranty is a 1 star for the hassle and expense. Allow me to explain our experience,

The product worked great for almost one year and then died. We ordered new light bulbs and when they arrived the unit itself fried the new bulbs then died. I contacted support for the warranty and they told us it must be the bulb starter and they would send it out. We received it quickly but that didn't work as the unit itself is completely dead now. We were told they would issue an RMA and to send it back. I asked for a label with no response so we sent it back. $36.69 to send it back, $29.98 for the new bulbs and we paid more than a whole new unit.

It is truly a pain and had we just ordered another one last month we wouldn't have been eaten alive and out as much money. My warning is that the warranty is nice but you pay for it in the end. I wish we knew before buying. When it worked it was great but it's been a slow, pricey and frustrating process to repair it.
1496486
Great product. lots of features and quality for the price paid. I bought multiple units for my bathrooms. had to call customer support to program remotes for different frequencies. The support was great as well.

May 2018: After four years of normal use, all the bidets I ordered have faulted. The heated dryer is the first to go after 2-3 years and rest of the functions follow later. There is no option to repair these except at Toto, which start at $300. It is fair to assume the product life at 3-4 years. Please factor this in your buy decision.
2756493
GREAT PRODUCTS BUT NOT AN AUTHORIZED RE-SELLER - MANUFACTURERS WILL NOT HONOR WARRANTY PRODUCTS PURCHASED HERE.
3458324
This product was great for the month that it worked.  After the first week of using it I threw away the packaging, which is a decision I now regret.  There is no Serial Number or Part ID printed anywhere on the device.  Even though Logitech supports this product with a 2 year limited warranty, do not plan on using the warranty unless you will hold on to the packaging (proof of purchase) and receipt for 2 years.  How many of us do that for such non-essential products?

My device stopped working after a month of use and now is a shiny paper weight on my desk.  Logitech customer support told me that without a proof of purchase there was nothing they could do for me.  I understand Logitech's position, but it does not make me happy as a customer.  For the $100 asking price, I think Logitech could have easily print the serial number or at least the part ID on the device itself.
4473202
My daughter purchased this and she loves it . The good it works great, the bad she had the first one replaced under warranty , the second one stopped working after 11 months. I would definitely invest in the longest extended warranty you can purchase. Its a great product but rather expensive given a lifespan of 11 months.