Save you money and avoid Kwikset Electronic deadbolts
357520
Keypad lights stopped working at month 13. Kwikset said the keypad was "electronic", and only covered by a 1 year warranty. Then at month 15,  the lock mechanism stopped working, due to an internal part problem, but again the excuse was that the mechanism was "electronic" and not covered, although the satin finish had a lifetime guarantee. No offer to discount a replacement, just "sorry, these electronic things break ya' know..." Poor product and ever worse customer service.
4247961
I purchased this lock in April 2015 It worked fine until May 2018. I never turned on or used the alarm feature. Now it starts chirping at all hours of the day and night, one of my three dogs is scared of the sound it makes, he trembles and has to be held to calm him down. I contacted schlage and they said there is only a 3 year warranty on the electronics so I'm out of luck. I have reset it and tried everything I can think of to remedy the problem. I am a professional locksmith. A lock should last longer than 3 years especially when it cost almost $200.00. Don't waste your money on this product , the mechanical deadbolt in it is high quality but the electronics are garbage. We have had to disconnect the batteries and now can only use it with a key , just like a regular deadbolt. You can get a top of the line heavy duty Schlage deadbolt that works with a key for much less than this costs. The zwave feature worked fine with the Samsung smart things hub. Until the alarm problem.
There are other company's that I can't name here, that make what are called smart-key locks that work with the zwave feature but they can be broken into very easily. In fact they show you how on CNET. Definitely do not purchase one of those.

Bottom line: the lock itself is a secure functioning deadbolt that has flakey electronics and the warranty is for planned obsolesense, 3 years and it doesn't work anymore. If your rich and have money to burn buy this lock and in 3 years you can buy it again. If I could I would give it -4 stars.
3374049
I've had it for a month. Just had to change the batteries. I put new batteries in and went to add a code for out of town visitors to use. The code didn't work and wouldn't add. Great. So I did a full reset. The lock then stuck itself in the mode where it tests the deadbolt sensitivity needed. I now won't do anything.

This should have an app that I can use to set the codes. The batteries should last about 6 months or a year between needing changes. Overall, I'm pretty angry that I bought this.
1239658
The lock would not open after following the directions to change the combination.  I would avoid this lock.
302621
this digital locks only last for two years, don't spent your money on this after a year and a half you notice the key pads stop working you can not longer enter the passcode to use the touch screen. you feel unsafe to know if the device will open the door automatically i hope if the seller reads this review, so they can sent me a replacement door lock.  i tried  brands and they do they same thing. electronic devices are not the best option for your door. unless maybe if they have a regular key as well but still you want the key pad to work the way they are designed to work
24403
If there was a way I could rate negative stars, I would do so with my eyes closed. I usually don't write reviews or if I do, I try to be humble in giving good remarks. But this particular product has achieved the crown for me to do just the opposite. After doing extensive research on Smart Locks of different brands available in the market, I decided to buy Kwikset 916 Deadbolt. I was excited to get my hands on this new toy and put it to use. After I received and installed it per instructions, judgement day came to test the wireless lock/unlock and various other features via smartphone. After downloading the Kwikset 'KEVO" application from Google Playstore and selecting the second option out of 3 options given, Install Device, Setup A Device or Instructions. I chose the second option as I was ready to set it up. It prompted to "Pair a Device" with a message "If I wish to control my lock remotely then click below to buy a device". I had to do a double take to make sure I'm not missing something. Sure enough, it was asking me to splurge another $100 plus $10 shipping for KEVO Plus device which would then pair my smart lock to allow remote lock/unlock and other features. At first I was not happy that I just spent $250+ buying this product and nowhere on Kwikset website or in description or instructions, it states that I will need additional components/devices to use it remotely.
So now, I must spend another $110 on something that I may not be able to return right away, if I don't like it or doesn't work out for me. I tried to contact Kwikset customer service to find out other options to get this resolved amicably. I was on hold for over 30 minutes each time I called, 3 times total with no avail. I gave a benefit of doubt to just order KEVO Plus Wireless Device since I really wanted to give it a try, so when i proceeded to order it, at first it said it is not available to purchase until August 21st, 2017. I patiently waited for it become available on above said date. During the order placement, it said due to high demand shipment will be in 2 to 3 weeks and only option of shipment is UPS Ground which usually takes about 7 to 10 business days; which means I will receive my product sometime in a month or so. I quietly closed the order page and grabbed my tools to disassemble this lock to return it. I will never buy another smart lock from Kwikset ever again.
Do not give much thought on big name brand smart locks as they are not user-friendly or convenient. Buy it from specialized brand. I would highly recommend buying GATE from getgate.com (First Choice) or LOCKSTATE 6i (Second Choice) or Ultraloq (Third Choice) for your Home or Business.
2897411
One website, not sure if this is true or what not, indicates older versions if these are easy to break into. There are youtube videos for this also.  Mine has a number on each of the two pieces on the inside of the lock, when i take mine apart. Maybe kwikset can tell me if i have one of these locks. The newer ones sounded better but was reading reviews on amazon and on real estate website how these fail sometimes, how tenants get locked out when it just stops working. You want to call jwikset directly because thisbinfi might have changed but for the case where its after hours and this actually works for you, it might not, might have to call locksmith: Per kwikset, if this happens, you can call them for what to do which might be like trying inserting the key all the way in and incrementally pulling back in 1 millimeter increments for a total of 6 to 8 times, and try a second time. Then try this twice with the last working key (because if the rekey failed, then the old working key might still work). They indicated the person might try this for maybe a couple minutes to as long as 40 minutes to get this to work. They indicate if this doesnt work, then this does not work, to take it into home depot, lowes, or any hardware store that has the cradle to try and fix it. According to a locksmith place, the factory cut kwikset keys are best to use when rekeying - if the hardware employee tells you to use an off brand factory key that should still work.
4230169
I needed to replace my old lock because the deadbolt was sluggish and I didn't want to have two separate keys (so I ordered this whole set).

The Master Lock TUCO0605 came in many pieces in a hard shell plastic packaging. To my surprise the manufacturer included 4 keys (all the same).
Installation was quite simple and took me about 20-30 minutes. Tools needed: Screwdriver, Phillips screwdriver and a tongue. Maybe you don't need the tongue but my lock had a steel frame/plate on the outside with a hole for the old doorknob (which had two 'noses' that didn't fit the two screw-stems of the new one so I had to bend them inwards). If you don't have this metal plate on your door - forget about the tongue.

The deadbolt has a key side and a lever to turn around (lock/unlock) on the other side (the side you can not see in the official product photos). You can actually reverse the two sides so it doesn't matter in which direction your door opens.

The doorknob unit also has a key side and a lever (lock/unlock) on the other side. Same as with the deadbolt, you can reverse it.

The key works the following way on the doorknob unit (same with the lever on the inside - just reverse):
* Turn the key 90 clockwise and the doorknob is locked. You cannot turn it anymore. If you close the door now you could lock yourself out.
* Turn the key 90 counterclockwise and the doorknob is unlocked. Now you can turn it. In this mode you can open and close the door without a key.
* Turn the key ~180 counterclockwise and the doorknob is unlocked and the door opens as if you would turn the doorknob.

[* directions assuming the hinges are on your right when standing outside looking at the door]

QUALITY: Pretty good for ~$25. It's solid and about the same quality feel of every other doorknob I have ever used. I guess you could buy better quality with more money for an even smoother key fit/movement, but I'm totally satisfied. The doorknob is a tiny bit loose (you can rattle it a bit if you like), but for that price I don't expect it to be precisely crafted as a Swiss watch.
1482240
The deadbolt feature wasn't what I wanted, so I had to return it.  The electronic keypad has spurious quirks, so always have a key handy.
4787731
I just bought this lock and used it for the very first time.  First the good:  ain't nobody gonna steal my bike when this thing is on it.  It is heavy and solid and should cause those who would steal a bike to look for easier prey. Also good is the fact that they include plenty of keys and one even has a micro light built into it!  Great thinking! The bad: because of it's size, it will not mount anywhere on my bike so I am destined to carry it in my backpack for a little while until I figure out a clever way to attach it to my bike when I am actually riding it.  The ugly: I got it home and out of it's packaging. Upon unlocking it for the first time, I noticed that there is rust on the ends of the U-Bolt even though it is brand new.  Concerned, I used a flashlight to examine the interior of the holes that the U-Bolt part of the lock slide into and discovered rust in both holes.  If it is already rusting on the shelf in it's packaging then how much will it rust when I am using it everyday in all kinds of weather? On another note:  One of the things that appealed to me and helped me decide on which lock to buy was "protection offer" boldly labeled on the packaging.  I thought that was a good sign that these people really believed in their lock.  As instructed on the side of the packaging, I called 1-800-250-3068 to register my keycode.  The label says, "For registration, warranty, key replacement, or customer support, please telephone 800-250-3068"  Don't bother.  It is a lie. there is no one at that number who will register your keycode.  There is just a recorded message instructing you to go to their website. Save yourself the time and just go to the website instead of navigating the phone maze.  No live person will help you with this at that number.  It just points you to the website and hangs up on you. Then, if you persevere this far and navigate the webpage (they make it difficult for you to find the proper place for help)all you will find is a pdf registration form with so many restrictions and qualifications and hoops to jump through that it just isn't worth the trouble unless you are locking a really expensive bike.  Take it from someone in law school. So no keycode registration for me.  Fortunately, they include five keys, so it is easy to take one or two of them and put them somewhere safe so that if you do lose one, there will always be a spare.  I am going to oil up the rusty parts of the lock and use it because at the end of the day, I expect this lock will do it's job. I must admit, reading about the one that had parts on it that shattered is disconcerting but I'm betting this lock outlasts the $300 bike I am securing with it.
3175818
Does not work if your deadbolt is not straight up and down.
2681984
April 17, 2017 - UPDATE

REMOVED LOCK AND RETIRED IT - NOT RELIABLE
This is not reliable: this time, I had installed it to the side door of the garage, with no window [except on 2nd floor right above it: could it be the source of the problems????]
The lock would open itself with no reason: I or my wife would be in the garage, and it would suddenly open itself [usually 1 min or so after manually locking it]. Sometimes with not even a phone on ourselves.
End of the day, we could not trust that this lock would be closed at all time.
Also, I do not appreicate that Kwikset is not forthcoming with problems with the KEVO product.

I changed to Z-wave locks, with codes: a little tricky to understand how to get apps to work, at least for me, but I can know control all my doors [window or not] without any issue, generate codes, cancel codes etc. And when doors are locked they remain so!!!

Oct 26 2016 UPDATE to my review
KEVO is misleading every one by not clearly stating that this product is not compatible with a door having windows either in frame or on the side like so common for a house.
I had picked on it reading blogs, and same happened to me: I finally contacted them by email and they asked to call to calibrate. And when you call they tell you immediately that it is not compatible with windows. I asked about gen2 and they told me same. I commented on them not making this part of the information available in particular on their web site and the lady i talked to [she was very nice by the way] gave me what to me is BS ''we are in the process of updating etc''
I do not believe it [thus the ''misleading consumers'' thing because the problem is described in enough blogs dated a year or so.

This being said [and they did offer to replace it by a different lock at no cost] I put this KEVO on a backdoor [no window] and it seems to working fine.
The great thing about this KEVO is complete control over access for the owner: at any time, you can send a new key, update one, and determine what kind of access

love it, because of all its features but hate because of after - I have also purchased Kevo Plus in order to have more controls [including wifi]. This being said, and contrary to several replies to other users from Kevo [they say that if it were to happen it would only be locking the door], we did witness 4 events in past 2 weeks in which the lock OPENED ITSELF.
2 of these events were witnessed by wife, and not that I doubted it but I was having a hard time believing it.
the last 2 were observed by me. Kevo people, as you are very likely reading this, I welcome feedback: only info I can tell is that during the 2 events I witnessed, less than 5 minutes apart, my router was rebooting.
Don't know if it helps figuring out. But if I cannot trust this lock I will have to replace it [$189 fopr the lock, and around $60 for the K+ !!!!].
3121159
It's a piece of trash. Faulty programming. Bolt goes in or out halfway only, even after trying all the steps to initialize it.  Press code 0, remove battery, insert key etc. etc.  Customer service is through email and their system, and take action like grudging molasses.  It may be 1/3 cheaper than Schlage, but you'll save yourself 3x the grief with Kwikset.  Schlage also lets you manually rotate the lock which saves you a lot of batteries, and it is not as sensitive as Kwikset which requires that the bolt has perfect entry into the strike plate (hole) of the door frame.  This lock doesn't provide any security as its mechanism fails, and it feels cheaply made.
3579198
This is a joke - You can use an ordinary padlock you can buy anywhere. These openers cost a lot, the accessories are outrageous, and anyone who buys one of these is just plain lazy.
2506233
12 years or so ago, these were sold as "Weiser Powerbolt".  It was hard to find them in stores and one generally needed to go to a locksmith to obtain them.  Kwikset has now apparently taken over this product.  Its construction has changed a bit, but not to the point that this lock will not fit into a Weiser replacement installation.  They used to cost about $180 - now they're less than half of that.  I bought two at Home Depot to replace my 10 year old Weisers (their motors were getting too weak).  They are now installed.

My impression is that Kwikset will soon be discontinuing this lockset, and so the two I purchased from Amazon were to tuck away - if, after 10 years, the new ones reach the end of their life, I will pop these in.  Ten years after that, I probably won't care.  But by the variety of new combination lock sets that Kwikset is introducing, these seem almost "old fashioned.  They are installed on steel doors, and so I don't want to find myself in a position in which I'm patching holes in the steel to accommodate another style lock.
2797701
People have gone over most items except one . This lock has 5 pins and regular Kwikset locks have 6 or key surfaces . Customer Service states that if you use one of your pre existing keys from their locks the device could require repair at a locksmith and not be covered under warranty . So these are only worthwhile if your going to change every lock you want to use . I had my whole home utilizing Kwiksets already but the conclusion I could use this on a new door and key it the same was WRONG .
You should also review the how easy it is to defeat the lock on youtube . Customer service states that any lock can be defeated that way . They are more then likely correct I guess only a locksmith can comment on that . The throw is good , the lock looks nice , it is a little bit of a pain to install as you must remove a cover plate then line up two sets of screws you will understand when you get it . The throw was long and I had to drill the bolt holes deeper . Nobody will bump these locks open they will have to have the tool on Youtube to break it . I wanted to key everything the same . I decided to keep the lock due to my stupidity of making a wrong choice for myself and the cost of sending it back . I put the deadbolt on one door and the knob on another incase the other locks are harder to defeat . Bottom line is you need to change all your locks if you want to be able to rekey yourself or at least be willing to have a different key for one entry door . You also need to use one of their key blanks which come in another separate package of two keys for about $10 . Besides these items the locks look nice , feel solid , and should be as described . I was alarmed that some people had problems after rekeying but again they might of not used a new 5 pin new key package from the company for the $10 .
4898731
I bought this lock a few months ago from Amazon. After a few weeks, the key started jamming in the lock. THe bits on the key wore down. I thought maybe it was just a lemon. So i ordered a replacement. Within a month, the key would no longer turn to lock. After trying many times, i realized i had to literally force the lock closed before the key would turn and lock it. It is a hit and miss proposition though as sometimes i cannot get it to lock no matter what i do.

I've had other kryptonite locks and none have ever done this. I read similar reviews about similar problems but out of stubborness i ignored them and bought the lock anyway. I highly regret it. Nothing like taking your bike out and not knowing if your lock will work when you get to your destination. I recommend staying away from this particular model.