The product itself is not bad, but extremely bad assembly design and unclear assembly instructions
347306
The product itself is not bad, but extremely bad assembly design and unclear assembly instructions. You will spend a good 1 hour to assemble it, when it should not take more than 20 mins for a product as simple as this, because of the way all 8 rails and 2 bars are expected to align at the same time. Would have given it 4 star if otherwise
3651500
I am keeping this product and will see how it goes, but assembly was a nightmare.  First - the alleged "pre-drilled holes" were non-existent.  There were a total of 8 holes that I could see - I believe that there should have been over 22.  So I was bending the screws  - which were quite short in my opinion - like crazy trying to get the thing together.  I finally ended up putting the legs on without using the screws that were intended to hold the sides together.  I watched the video online - the printed instructions included say (step 3) to put the legs on and THEN attach the three support boards (step 4) - BUT online, it shows the support boards going on before the legs - was this the problem all along.... I don't know!  There was over an inch of space between the square and the support boards that if I did not have a power drill - there was no way that the support boards were going to attach - those little screws would never have pulled the whole thing together.  One last thing are the "feet" - they do not affix - so once you place the planter in a spot and add dirt/plants - there is no moving it because the little blocks that we are calling "feet" fall right off.
330419
The instructions are at best; rudimentary and thats not good. Assembly was very difficult. If the manufacturer put an effort at making the instructions legible then it would go far to improve my rating. The easel is wobbly too.
3868932
OK, let me start by saying that I like the wine rack. The finished product looks nice and, well, holds wine. But the assembly was TERRIBLE. They provide you very large allen-type screws (which is good because they are sturdy) and expect you to force them through tiny pre-drilled holes with a rinky-dink allen wrench they also give you (which is not good). It is NOT easy, and after the 3rd or 4th screw the wrench starts to disintegrate and become rounded off. I strongly recommend using your own (superior) allen wrench set or wearing gloves to protect your hands from their awful, evil, terrible wrench.
1173182
This item is very well engineered but I can hardly recommend that anyone buy it as the directions for assembly are so poor. I happen to have the ability to figure out what needs to be done by trial and error but others will not necessarily be able to do that nor should I have to. Under this circumstance the only reason I gave even two stars is that I am pleased with the final result. But I wouldn't want to go throughTHAT assembly process again. The idiot who wrote the instructions probably knew the product but apparently was unable to put himself in the position of someone who did not. Multiple important pieces of information are omitted.
10304
Extremely difficult to assemble and the directions are terrible.... Looks nice enough though...
1959456
Product is fine. The instructions to put it together are HORRIBLE. The "Easy Assembly" took 3.5 hours and a phone call to the company. Sadly, I would go elsewhere next time.
4346003
It's a decent enough coat rack for the price. However, I gave it 2 stars because of it's assembly. It was difficult because not every pre-drilled hole lined up. I had a hard time actually getting it put together, and I pretty good when it comes to puttting things together. I done many. However, this was was annoying. I injured my hand just trying to simply put the end pieces on the hooks. If I have any suggestions for the manufacturer, it would be to simply put those end pieces on the hooks before shipping them out to your customers. Other than that, I say, you get what you pay for. B for function, C- to D+ for the assembly.
852484
Item looks nice and is functional once assembled.  However, assembly was difficult due to very poor instructions.  I built my own home and I am experienced at building and assembling furniture but, nontheless, I spent hours at this frustrating task.  Also, I expected higher quality materials given the price.  For example, the door panels are very flimsy and the pegs used to hold one of the shelves broke during assembly, requiring an ad hoc substitute.
525051
Looks great once assembled, but instructions are unbelievably bad, it's pretty small for the price (make sure you are aware of the small dimensions before buying), and the wood is pretty flimsy and though it says it's treated it certainly seems raw (interested to see how this holds up in the rain). Also only about 1/4 of the holes were predrilled, and a couple of the metal pieces were warped and I had to bend them back into position. The instructions are BAD. Most of the parts were labeled with letters and numbers, but then the instructions were cut off so you couldn't tell if it said "B" or "E", or "1" or "11" etc. A few people note that it's easy enough to figure out how to put it together if you lay everything out before starting. However, if you don't have a large space to do this (as I didn't), that's not really an option and you'll probably end up frustrated and taking things apart to reassemble in the correct orientation. I honestly could write better instructions in 10 minutes, I don't know what this company was thinking with the idiotic sheet they included. Disappointing.
1464565
I haven't had a chance to use the product yet but have already had problems with the pieces and assembly.

First, remnants of the foam packaging stuck to some of the bars (see picture). My package was also missing one of the longer bolts needs for assembly.

The instructions for assembly are horrible. There aren't written step by step instructions. You have to looks at sketches of the pieces and figure out assembly from there. It is also difficult to put together and tighten the bolts. It says you need a wrench but I would highly recommend having a ratchet. The ratchet probably cut the assembly time in half. It took me about 1.5-2 hours to assemble.

The product itself seems pretty sturdy (with the exception of the missing bolt) but I would only recommend buying this rack if you are willing to deal with the assembly issues.
2857345
After assembly is finished it's a fine product, not the most sturdy, but good enough for a home studio, however assembling it in the first place is near impossible, and will likely take far more time than anticipated.  Now, I'm no amateur with pre packaged furniture and assembly, I've have sever fully ikea furnished apartments, and have gotten quite good at piecing together steel frames and particle board, but this is a whole different beast.  Strangely, about 80% of putting it together is fairly straight forward and not too bad, but mounting the top piece is work I wouldn't wish on my worst enemy.  On Stage provides you with four wood srews that you have to align with microscopic holes on the bottom surface of the table.  These screws require so much power to drill into the poorly aligned microscopic holes that I nearly ruined the bits on my electric screwdriver, let alone been able to screw in by hand.  Honestly, for as cheap as it is, it's at least a passable product when finished, but for the love of god, it can't be that hard to develop even a slightly easier way to put this together.
4281692
Very, very poor assembly instructions.  The product is not worth the price, when one considers the fact that one has to assemble  it.
1991879
Construction quality is excellent, however, the lack of assembly instructions resulted in damaging some of the parts.  Due to the design, if not assembled in the proper order, it is impossible to dismantle for another attempt without damaging some of the parts.
I usually am able to assemble almost anything, even without instructions.  However, the assembly sequence was not clearly apparent and choosing the incorrect sequence resulted in an the inability to disassemble and try again without damaging a mostly cosmetic part of the chairs.
I was able to finally assemble the chairs, without the cosmetic piece covering the lower back of the chair, but it was a PITA.
Purchase at your own risk.
Proper sequence appears to be:
(1)  Attach back to lower
(2)  Install legs
(3)  Somehow install the small (cosmetic) piece connecting the lower seat to the back support (lower rear of the chair).
Good luck...
2476909
It works, but assembly is bit complicated and instructions are terrible! it took over an hour to out to gather. I also had to  undo couple times to get it right.
3025718
I don't know yet if this is going back.  I wish I had read the second page of reviews as I wouldn't have ordered it if I had seen the complaints about the lack of assembly instructions.  To cap that off, two of the pieces that come pre-attached were put together in reverse.  My husband is a fabricator and can fix it, but he's not sure if he wants too!
1292864
It's actually a very nice product, decently built, fairly priced, quiet, etc.  Just two short comments:  the wall mounting process is somewhat odd and takes a few seconds to figure out what they've done.  Not hard, just a little odd.  The big thing is the logic of the controls and the instructions. This thing has perhaps the worst instructions I've run into since 1968 for a small appliance.  The control logic is not intuitive and the instructions are very very poor.  It's a just gosh darn space heater for heavens sake, LOL.

Anyway, just pour yourself another scotch and forge on.  EVENTUALLY you'll get to understand enough of it to make it work the way you want. Again, nice product, very poorly supported.  Now where have I hear THAT before, LOL.