5 Star customer service
340115
After reading the instructions and watching the installation video this is really, really easy to setup.  I ran into a problem during the installation.  I had a minor leak and I over tightened it when trying to fix the problem.  I accidentally cracked a part doing this.  I talked with customer support and they shipped out a replacement part (no cost for the part or shipping and handling free of charge.)  I think the problem was actually that the o-ring moved so we'll call this user error.  On top of that, the existing hole in my counter top was just a little too large for the supplied cover for the water faucet.  I asked what that part number was so I could order a larger size or else just go pick one up at the hardware store.  Much to my delight, they included that part also free with my replacement part.  Great product but ever BETTER customer service!  I would totally buy the same product again and will be ordering my replacement filters from them in the future.

I tested the water with a TDS meter and it was 156 straight out of the faucet.  That is pretty good by itself.  After I installed this, I'm now down to 14.  I imagine those are all coming from the alkaline mineral stage and that if i removed that stage just to test it would probably be 0  :)  To compare, my fridge filter only moved from 156 to 152 (so basically it does nothing but still costs $50, I won't buy one of those again.)  My Britta filter takes it from 156 to 125.
650157
5 star in customer service! Though the seat covers did not work in my vehicle the customer service I got was great !!! Thank you
4372689
Five stars to the Pure Paw Nutrition  company customer service. I had a problem,  not with the product but with the pump on the product bottle. Pure Paw not only replaced the pump, but also sent me a replacement bottle of the Liquid Glucoamine.
Thank you Pure Paw for your excellent customer service.
1350331
I am very pleased with the customer service received when I had an issue with my order.
1733654
I love the product,much better than other energy supplements without the crash at the end. But what I am amazed with is the customer service here. They are proactive in ensuring that everything goes well with your order.
1196928
Outstanding customer service, had a small problem and they were on top of it right from the beginning.  Quick turnover for the new product and then some extras, they know how to take care of there customers.  Will use the company again.
Would give them six stars if able.

Joey
3013331
The product is great, but I love most is the customer service.  The representative contacted me via email to see if I liked their product and following up with  me.  So friendly, I loved it.
1237163
I received my order promptly and the cable worked perfectly for several months.  Then, for some unknown reason, it just stopped working correctly.  Higher pitched sounds (voices) became muffled.  I don't know what happened, it's possible that it could have been my fault or a design issue.

Not sure what to do, I contacted the company by email (they included their contact info on the bag for the cable).  I received an almost immediate reply from Ron.  No questions asked and no charge -- He shipped a new cable today and asked only that I forward the damaged cable to the manufacturer.  That's simply terrific customer service!
3486441
This company is excellent and has good quality products. The customer service is the best! 5 stars. I accidentally left 3 stars and cant fix it. They are a 5 star company. will order again!
1135903
Incredible customer service. They were prompt to reach out to me when I was having small issues with my product standing upright. I appreciate great products, but amazing customer service is so valuable to me. Thank you Emartinc.
2224885
I had ordered a set of lights.  They came and I put them away to give as a Christmas gift.  I pulled it out shortly before Christmas to test them. (Yes, I know, I should have tested them right when they arrived.) I was so disappointed to find out they did not work - some sort of a short in it.  I figured I would be out the money, but decided to write the company anyway.

  I need to let you know that this company was amazing.  Not only did I hear back from them VERY quickly, they really and truly took the time to make sure and fix the problem.  They even sent out a new string set to replace the broken one.  Ok, here is where it gets better.  They even emailed me later as a follow up and see if the new ones met with my approval.  Can you believe a company that would worry about their customer satisfaction over an order less than $20?  So, I give them 5 FULL stars and am very happy with their customer service, follow through and genuine concern for one customer's satisfaction.

BTW...the product itself is GREAT!!!  It adds just the right amount of light and the string is really easy to manipulate to where you want it to go.
668531
I'm giving this product a 5 star review even though I wanted to return for a refund. This is because the length wasn't long enough. :( BUT, the customer service was so amazing that I don't even care that I have to return the product. Customer service wins!
1371089
Fantastic product and great customer service. Thank you!
1351707
I had an issue where I thought the lights burned out but it turned out I got the non-waterproof remote receiver wet (completely my fault).

I contacted WenTop for advice on what I had done wrong and they were incredibly fast at replying to my emails and giving me guidance on how to diagnose the problem.

The product is very good but the customer service is amazing!
370504
Great customer service.  I received the product in great condition within 5 days of ordering.
1381075
The product is very good. The customer Support is even better, I have a small issue and they resolve it right away.
3334975
Solid in-ears. Function as described. Well priced.

About their meelectonics customer service. I had a broken control button after a while and eventually the mic went out as well. I contacted the manufacture via email to see what could be done as I was still under warranty. Let me tell you, they were very fast in getting me a new pair, they just asked for some proof. 5hey resolved the problem quickly and we're extremely professional (shout out to "James" the claims guy). This was excellent customer service and I plan to use them in the future.