Leaking dirty (black/grey) water out of cord reel.
344711
I've owned this model for a couple years and haven't had any issues until now. When stored, dirty  water drips out oft the cord reel and creates a puddle. Dirty water also drips out when ironing and can stain clothes or the rug/carpet underneath the ironing board.  I googled this and noticed multiple complaints about Rowenta irons leaking. Since I'm out of warranty, I took it apart to see if could be repaired easily. It couldn't.  Since water is getting into the cord reel, I suspect this could be an electrical hazard.

I've attached a few photos showing the internal leak and resulting black sludge.

Note: I purchased this item from a department store and not Amazon, but want to inform others of a potential issues with this model.
1823416
Casts really well once you get it dialed in. Sails actually. Think I got a bum reel though because the bearings went out quick. Amazon worked it out and the new reel should be here tomorrow. I'll repost after a couple goes on the new one.
823486
This is my third one.  The first lasted about 8 years, the second 3 years, this new one, 30 seconds: as soon as the hose filled, the reel leaked at the O ring area;  check, recheck, releak.

It's too bad that a company that used to be pretty reliable would gradually make a product that gets worse as time goes by.....

UPDATE:  I complained to Suncast and they promptly sent me a new part, the 0461114A  NFG EXE 1
  ASSY,OUTTUBE,STA,GRAY PLUG  as shown in the User Guide.  This worked quite well -- just a few drops during use, instead of quarts.  I would go up to 3 stars, but why should it leak at all?
3139282
-----Updated Sep/2/2017
All four tires leak air and need to be refilled.

Modified the reel with a right angle hose adapter (<a data-hook="product-link-linked" class="a-link-normal" href="/Camco-22505-90-Degree-Hose-Elbow/dp/B003BZD03K/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Camco 22505 90 Degree Hose Elbow</a>), which makes winding the hose much easier, and puts less stress on the hose.

-----Original review below-----
Although this is a significant improvement over the plastic hose reels, there are two issues:

1. After a week outside, I already notice some rust forming. Looks like some of the components were  not painted properly.
2. The hose comes out perpendicular to the rotation of the reel. This makes it difficult to start reeling in the hose without pinching it. It really needs one more right angle elbow to work better.
3043877
Anyone know how to replace the mouthpiece and straw? After a few uses and removals to wash, it just continues to leak
1473737
This product leaked (sprayed) water from the connection at the ball swivel. The nylon gasket is in place so the leak is apparently from a casting flaw. The shower head shipped directly from China. Reviews elsewhere are mixed, the poor ones due to the leaking issue, but others happy with the product. It appears better quality control on the production end is needed if some buyers experience failure. I bought this hoping to be one of the lucky ones, getting one in good working order, since it's such a good price. I took the gamble and lost.
4755165
As others have said, my unit arrived with an audible leak coming out of one of the gauges.  Returned immediately.
258602
Mine arrived leaking out the holes for both valves.  Seemed like good quality but water dribbled out with the valves on or off.  Tried tightening the screw and same problem.

UPDATE:  Company quickly offered to refund or replace faulty unit, so while I'm bummed I got a bad one, they are willing to back them up.
3250377
I wish the cord was longer and I wish the dirty water container was easier to clean out (the spongy thing got clogged with dog hair and you have to use a screwdriver to get that out.  Overall, though, I think it does a great job.  The water was pretty dirty - ugh.  If the person who wanted dried spit-up to be picked up by the machine - what do you think it would do to your floor>?  scratch it up probably and then you'd be complaining about that...
46805
Reel came and it looks like it has been used. Package not sealed and seems it been open.
598862
I only used it twice and water was all over the ironing board. How do I contact the company so that I can get a replacement?
2201084
The 3/4 inch hose in the same order had a bad kink in it . I gave the Hose Manufacturer a Rating 1. They got back and explained that it was the Seller who cuts the Hose from a Reel. The Hose is Fine. The Seller is Careless.
4044623
Compressor leaks air. Also evidence of sloppy repair at tank drain outlet, drain valve is cross threaded and sealed with some sort of epoxy.
112119
I put this line on my reel and went to the lake.  After about 30 minutes of fishing, I noticed my shirt was stained green, and there were green spots on my boat carpet.  Whatever dye they used to color the line bled off when wet.  Horrible!  I can't believe no other reviewer has mentioned this.  Did I just get a defective batch or is nobody else noticing this?
4153495
but that doesn't mean it doesn't have problems. It has a *really* loud squeal when you unwind or rewind hose. Because the pivot has no lock, it wants to flop around when you're winding. And there's no hose guide, so if your hose isn't lined up with reel when you're rewinding, it's not gonna want to wind onto reel. But at least it's not plastic!

2013 update. . . . as long as it lasts. I have to say that mine has been in Arizona morning sun, at least, for a little over a year before it started to leak at the swivel. But it started leaking A LOT, & there is no way to access the seal to replace it. So now I've bypassed its water connection, & it's just a hose hanger. Not nearly as handy!
305694
First of all this item is not made of iron or metal, the design is wrought iron. I knew this but I think some people may not. I hooked it up and before I rolled the hose up on the reel I tested it for leaks and the hose that goes from the spigot to the reel busted out. The whole piece that is inside the reel and the hose is connected to busted out. Sending it back.
132044
Small amount of Water is leaking from the shower head after use. This will rust the steel hose. Need to clean the water spill all the time