retrieved data from computer that crashed
355167
This kit worked perfectly.  I was able to retrieve all of the data from my computer that crashed and now am able to use the harddrive from that computer as an external harddrive for my new computer and laptop.
927070
Would not recover images from a card that was rejected by my computer. Have not had time to fully evaluate.
4890695
I had a computer die on me but wanted the information from the hard drive so I ordered this.  It worked.  I have a Mac now
4058773
Received quickly and in good order. Item works very well. I am very pleased with this product. It allowed me to recover 120 GB of data (picture, videos and documents) from my daughters damaged computer. Well worth the money.
769106
Easy to use and was able to retrieve data from some drives for which I had no desktop to use.
244432
Crashed my pc and I had to rebuild everything. Took 5 hours and lost some data. Am concerned and do not want to try to install it again. Would like to know if there is a fix. I have a great processor and video card and tons of ram.  It messed things up so much I could not even refresh or do a recovery of any type. Needed to completely reformat my ssd after disconnecting secondary drives and reformatting SSD at great difficulty. It originally would not even format. Crash even deleted my task manager and other windows programs. Will return it if jerk company can pay shipping but this is OFFENSIVE. I subsequently read online that MANY PEOPLE Have this issue. It is something that should be subject of class action suit. It is like paying to have a hacker destroy your pc system OS.
2605485
It doesn't work on the computer with my old data. It does work, however, on another computer. The result is I have to reenter all data from the previous filings.
1645982
DO NOT use this for any important data (why else would someone want to use it?) . 8 new drives installed, began transferring archives from old drives that were showing signs of impending failure. Archived on two drives in the enclosure just to be sure. Out of nowhere, all 8 drives unreadable - some corrupted when attempted to read, some unable to access. Looks like in spite of care to have two copies of everything, I've lost decades worth of work. With a week of recovery, was able to recover a small amount completely, a huge list of files with no names, a lot of corrupted files, and a list of thousands of files that couldn't be recovered at all.
4797775
Horrible computer have it for like a year it crashed a few times I had to delete the entire computer in order to fix it lost all data it happened like 3-4 times already would not recommend it to anybody.
2960299
I had loaded all my teaching files (not sensitive data) onto the USB using a Mac.  I was able to play back on University's PC, no problem.  Three weeks later, I tried to load the files onto a PC for use in a class.  The computer did not recognize the USB.  I had an emergency in family which required travel.  When I got home several weeks later, the Supplier said it was out of warranty.  I have tried various machines and asked real tech people to help.  None could.  A data recovery costs $200 to $400.  The data isn't worth that monies.  I have contacted LaCie.  They said they will have to destroy the data before fixing.

Nice Catch 22.  So, it has a key chain, I might keep it for using with my car key and the bright orange will make the keys stand out.

Be careful ordering from Platinum Micro Inc.  I know I won't
1659490
I was able to retrieve photos and documents from the hard drive of my melted laptop.  A great relief.  Easy to use, I'd recommend this product.
3093650
I used this to back up my files at work only to have my backup crash.  Very debilitating for business.
4468127
I bought this accounting software for business use, Loaded it on my home computer and then the computer crashed. Never recovered anything from the hard drive....! I am sure it is a great program...!
586839
After loading it crashed my computer multiple times until I removed it.

This is with an old OS - VISTA
3055844
This Computer has been used. There were several Icons on the Screen and I can't get some of my information downloaded.
I am very unhappy with this Computer, and I have it ready to return. Waiting on shipping label!!
652800
I was very excited and happy when I got this drive from Amazon as it seemed promising... Lots of storage space that would allow me to carry around large files and perform backups of large folders containing important files and pictures. I never dropped or damaged the drive, it was used mostly at home and occasionally on my laptop at work or at a coffee shop.

After about a month, I was getting ready to turn my desktop off and decided to open a word document from the drive that I was working on earlier in the day. The computer (that has never given me problems before) hung on me for the first time as it tried to open the file from this jump drive. After restarting the computer, Windows discovered that this jump drive had multiple errors.

I was not able to access any of my files. They were gone. I am afraid to use the drive for backups now and wouldn't trust this brand anymore. Windows was able to fix the drive but the data was lost. Fortunately most of the data was still safe in my PC's hard drive.
4518664
I bought this drive to assist my mother in law.  Her computer is old and I was hoping to avoid a costly data recovery (aka tech rape).

When the "one-touch" software installed, it forced a reboot.  The computer never came back up.

I figured I'd made a mistake so I bought a brand new Seagate internal drive, built it up with Windows XP, and reinstalled the external drive.  Once again, the software installation for one-touch forced me to reboot - and again the computer would no longer boot.

I tried several utilities to recover the data, to no avail.  So I took both drives to the local data recovery place.  They informed me that the file system was corrupt on both drives, likely due to whatever I'd last done on the drive before it crashed.

If you insist on purchasing this brand, DO NOT INSTALL the software.  The techs at Maxtor were not at all helpful.