Won't Charge - The Common Problem
341875
Received this item as a gift, and barely used it. It stopped taking a charge, which seems to be everyone's experience with this product sooner or later. Plantronics offered to replace it for 50% of the purchase price... which was more than a brand new one on Amazon. I won't ever buy another product from them. There are cheaper and better alternatives!
4563729
Wont communicate to my computer OR charging block. Lesson learned about going cheap
3064411
Can not rate at this time do to unable to get unit to charge to see if I can use it
504883
stopped charging like the others after 3 month , only works if connected to a power source very frustrating
4286373
It will no longer charge - I'll update this review once I reach SANCC and see if they honor their 1 year warranty.
4363335
I'm having issues with charging it will not take a charge at all. I purchased the extended warranty with it but I'm not sure how to claim it. Any help would be great.
2173749
I am on my thi rd fire ( out of warranty) and as with the 2other ones I had I can not charge it. It seems this is a common problem with the fire. It is ok for 4, 5 mos and then it becomes more difficult to charge by the day.  I believe Amazon must be aware but with every replacement t Ive gotten

the same problem shows up. If you want go through this every 5 or so months buy this otherwise stay away!!!!
1586858
There are definitely issues with charging. ZeroLemon said they know about the defective piece, but a replacement is weeks away. Do NOT buy this product until they get this huge issue fixed.
2383196
We opened this for Christmas and nothing works.  It won't charge or even turn on. How am I supposed to give this fixed?
491843
I experienced the "plugged in not charging" issue many reported here.  Many of the work around strategies referenced did not solve the problem and I suspected a faulty charger was shipped with my surface.  When switching power source to my iPad charger some would work intermittently.  The Amazon  vendor I used had no option to just replace the charger.  As I had already converted all data and licenses to the surface from laptop I was replacing, I did not want to send the entire unit back.

I eventually purchased a replacement OE charger and the problem was resolved.  No more waking up,to a dead battery after being plugged in all night.
3369312
Product would not charge/ turn on. Returning it.
1764372
For some reason not working after one time that was charged
2203166
It does not work. You can charge it and it will have 4 blue dots on the screen, but will still not charge.
4299981
Doesn't always charge,  sometimes you have to wiggle,  to get it to charge
4558107
I bought two of these,  thinking that they would work. Neither one of them will charge.
1325403
thing has been charged maybe 10 times since christmas (great battery right!) but then the issues started piling up...
1) Solar charger won't charge the device- left it in direct sunlight-  75% charge when I started, and after 10 hours it was still at 75%.
2) USB will only charge for 10 min- then stop. must unplug and replug
3) Volume button stops the music when I hit it- thing straight up stops.

When I called the manufacturer they told me to send them an email with my info.
waited a week- never heard back.
sent another email- never heard back

Called again- said that was strange- and to send it again- never heard back

Buy yourself a nice waterproof bluetooth speaker like the Altec Lansing BoomJacket- Fully water proof and floats- and a solar charger from Anker.
Speaker: http://smile.amazon.com/dp/B0163864CA
Solar Charger:  http://smile.amazon.com/dp/B012YUJJM8
4091185
Will not charge or hold a charge. Nabi told me to try a reset (Sorry.. Charging and power are not software/reset problems). I reset it anyway and there was no change. It does work fine when plugged in.