Paid for new shoes... received worn shoes.
340796
I love these shoes... but they arrived used/dirty. I paid for new white shoes and that is what I should have received. Instead I received shoes with marks on the toes, and clear signs of wear on the sides.
1368371
I thought I was getting a really good deal, but the shoes I received do not look "new".  They look like they may have been display shoes that people had been trying on.  Inside the box, there is no packaging.  Just the shoes, one with a buckle undone.  Really not pleased, but for the price, not worth the effort to return.
4311946
The style of the boots are nice however they were NOT brand new. Had scratches all over them and dirt in the sole of the shoes. Definitely not what I was expecting. I like the boots themselves but I would recommend buying them elsewhere.
3147882
I wish they had taken care of at least cleaning the shoes from the previous buyer. I can see they have not been used for too long, but they are not brand new for sure as can be seen in the picture, there is dog hair in an out of the shoes.
2649795
This "new" pair of shoes was NOT sent in its original new balance box nor did they have NB tags...the shoes were filly laced, scuffs on the heels, had been used and were not discounted. False advertising and deceptive selling practices. Aside from these issues, the shoes are my daily ear shoes...I have LOTS of foot trouble and these are the only ones that work well for me...new balance, however, has come out with an "updated" version which is NOT the same which is why I'm keeping these despite amazon's misrepresentation.
4896093
Brand new heels ARRIVED SCRATCHED! This was the first time I bought shoes on Amazon & it will be my LAST!
2303274
Received black shoes even though I ordered white ones and white ones are features on the product page. I returned the shoes for exchange and received another pair of black shoes. Buyer beware.
3383532
The shoes arrived with scratches all over the top as if they had been handled or were a floor sample. The bottoms and sides looked brand new and not sure if that is just the nature of the leather. I guess expected to see a new pair of shoes with out any marks on them.
Be interested if any others had the same experience.
Other than that the fit is good. Not sure if I want to return them prior to wearing outside.
4841383
What I like least is that the bottom of the shoes are scuffed from being worn. These shoes cost the same as brand new shoes. I feel that it should be made known that these shoes had been worn.
612287
The shoes appeared to be previously worn. There were scuff marks on the sides and back. Ecen though it was below $20. I felt deceived.
893205
Very disappointed as one of the shoes has dirt on it and looks like it has been worn. Also paid extra money for 1 day shipping ordered product on a Wednesday and received it Monday. Overall poor experience.
4511758
Shoes are fine, they might be a bit big. These are clearly advertised as NEW, but when received, they were definitely USED.
2961501
The shoes I ordered were not the shoes I received. At this point I plan on keeping the shoes I got because of the hassle and the possibility I will get the wrong shoes again.
3721086
The shoes are fine. The color is similar to the picture. However, the ones I received were obviously used. I had to return them.
1921330
When I first ordered these shoes, I ordered size 47.  I wanted a 48, but there were no size 48 shoes available at the time.  When the first pair arrived, I decided they had to go back because they were definitely too small.  I got them ready to return and just before I sent them back I saw that they then had size 48 available and ordered them right away to replace the 47's.  Well, when the size 48 shoes arrived, I could tell immediately that they had already been worn.  The laces were no longer factory laced, but it was not as though someone had just tried them on.  The top of the shoes already had creased and worn a bit and the heels were already worn down slightly.  I have to say I am extremely disappointed.  There is no way I am going to pay over $100 to wear shoes that look like they have already been worn for a week or so.  Especially when I was under the impression that I was purchasing new shoes.
3282311
This item was clearly not new.  The shoes were laced and the soles were dirty.  This makes me very unhappy as it was a birthday gift.  This was clearly not an accidental mistake.
4176949
First off I want to say that these are my favorite shoes. They are the most comfortable shoes that you can buy for the price. They also happen to look nice too. My problem is that this week I ordered five items off of Amazon and I got an old dirty Dusty pair of shoes that are half worn out and they're sold as new.. I'm so sick of going up to the UPS store because Amazon can't get their stuff together.