He wouldn't willing to help us with the phone. ...
341159
He wouldn't willing to help us with the phone. The phone ended up being iCloud locked, so it wasn't able to a citrate. Don't buy things from him. He's not reliable.
438442
I bought this thinking I can fix my feonc phone which I broke. I'm decent at fixing stuff not afraid to take anything apart to work on it but this got out of my league quick I ended up tearing her phone up!
1221775
I bought this phone for my elderly Dad.  He has some difficulty hearing, has vision problems and is a little compromised w/ his memory.  I thought the larger buttons, adjustable phone volume and simple layout of buttons would facilitate ease of use for him.  The phone has up to 5 second delays in connecting when you press buttons which confused him.  He never did figure out how to call out and at times had problems in answering the phone (when he pressed the answer button he didn't hear anything so pressed it again thus hanging up the phone!).  It was a waste of money as my Dad can't use it.
3629376
My husband is a bit of a Luddite when it comes to technology, but he needed a smart phone, so I thought I'd get him a basic one that's sturdy enough to stand up to his wear and tear.  Condition-wise, the phone is great and he loves the size of the physical keyboard. The one problem is that the phone will just randomly drop all his contacts every few days. He has to restart the phone, sometimes a couple times to get them to come back.
65598
Unfortunately, we were not able to take advantage of the features of this device as easily as we had expected.  There were no written directions and despite apple's tooting about user friendliness, we find it very difficult to get the maximum benefit from this supposedly wonderful device.  The same can be said of our I phone 5s devices. Apparently use of the devices is too complicated to give written directions.
259908
my husband is a welder. he is very rough on his phone,....its even been thrown at a brick wall and nothing phases this case!
3907927
I have placed my husband in a nursing home and needed a cell phone simple enough for him to use.
I was delighted to find this phone but have had no success in finding  a sim card for it. ATT refused, and sent me to Radio Shack. Radio Shack refused and sent to a Metro PCS store who also refused. it seems that they won't give you a plan unless you buy a phone from them.
I was led to believe by reading customer reviews that it was very simple to get the phone activated with an inexpensive plan...Who wrote those? Company employees?
i now need to return the phone because it's of no use to me.
2448331
Okay this thing is ridiculously hard to set up.  We are tech savy folks... my husband builds computers for pete's sake; so this should have been no problem!  We have internet, we have good service...  But we could NEVER get this to work.  It working all hinges on getting a Google Voice account and getting a phone number.  We tried for a week to get a  GV phone number so that we could use this and it NEVER worked.  We just kept researching the issues we were having and ran into more problems.  In the end we couldn't get GV to give us a number, so this was basically useless.  I should have read some more of the negative reviews before just purchasing this!
2598072
While the phone is now dead because Kyocera doesn't stand behind their warranties (and therefore, we will never purchase one of their products again), it worked for what he needed it for for the time the phone worked.  Great price too!
845131
We can not get it to recognize our phone. It keeps requesting that we "dock our phone". There are also no directions and there does not seem to be a website we can go to for any advice.

Update: It has been three months now and the product still will not work. I can not get it returned. I can not get a refund. Pretty awful situation.
778343
Still let's call come through. It has problems with cordless phones.
2565962
Tech support not real interested in their job . Just trying to get off the phone t his product probably was a head ache for them.
2091426
P.O.S PHONE DON'T WORK. HE SHOULD BE ARRESTED FOR SELLING BS PHONE'S.
2252185
...he ended up getting another case. He said that calling with it became a huge problem because the open part of the case would be in his face or if he turned it around, the contents of the case would be shown to every one and would even fall out. I was disappointed.
660692
This phone is constantly loading. Installing apps is impossible because the operating software is dated. Someone made out on this deal; it just was not me.
4152359
Husband keeps up with phone so much better now. So happy we don't pay a phone bill  for something  he never has on him :)
586813
The service getting the case was great but I'm afraid we couldn't make the case work correctly.  The phone would never ring while in it.  We didn't try to send it back as we didn't have the box from it.