Horrible Experience!!!
346541
These rings measure 3/4" on the inside and 7/8" on the outside, not the 1" that they are advertised to be. When I tried to resolve the matter by email they told me that I received the correct item and that, "Simply saying it isn't won't make it so". Then they blocked me!!! Buyer Beware!!!
1022062
Ordered back in December and the shirt was sent to the wrong state. Then they finally sent it to my correct address but the screen printing on the shirt was horrible. The image was completely blurred and blown up and looked nothing like the image shown. Moreover, threads were coming out of the shirt all over the place. Terrible experience and product.
3193662
this review is for the product as well as the customer support.please save yourself a lot of unnecessary aggravation and an eventual loss of money by NOT BUYING THIS PRODUCT. i am not one to write reviews, but this is one of the worst product/customer service experiences i have ever had. As a student it is absolutely disgusting that sony would literally rob me of $400. Over labor day weekend i happened to stumble into the Sony store and after speaking to a very persuasive sales associate, i decided to purchase the vaio duo 13. BIG MISTAKE! I had intended to us this computer for going back to school as well as work. Unfortunately the computer is utterly useless as it has no wifi capability whatsoever. It could not even detect the network!! furthermore, my 7 year old toshiba laptop regularly detects my neighbors networks, none of which were detected on the useless sony computer. dissappointed with the product i went back to the sony store intending to return it, when i was literally slapped with a 15% "restocking fee" (WHAT?!) they intended to charge me $300 for taking back their own s***ty product. after hearing a song and dance about them updating the drivers and that the issue was fixed i took the computer back home and tried it again. STILL DIDNT WORK. annoyed and aggravated i went back to the store for the 3rd time and spoke to yet another manager (laura) who persuaded me to try another computer the vaio pro 13 and assured me that if i continued to experience problems that i could take a screen shot and return the product without any issue and that they would waive the ridiculous restocking fee. Once again, trying not to be a difficult customer i agreed and waited an additional 3 hrs for the vai pro to be updated and installed. took it home and guess what, NO CONNECTION. i went back to the store and the ridiculous IT guy gave me attitude by trying to insinuate that it was a problem with my router and not the computer.(i had just upgraded my router literally a month ago so this possibility was quickly excluded. also the computer did not work at school, or my brothers home. and yet still, somehow it was my fault?!) long story short, the previous manager Laura had lied to me and i ended up paying $400 to return their abysmal product. I have never had a worse experience. I have lost $400 for absolutely no reason. being a student that is a substantial amount of money for me. The customer service provided was awful, they did not even try to help. THERE IS A KNOWN WIFI ISSUE WITH SONY COMPUTERS, DO YOURSELF A FAVOR AND STAY AWAY FROM THIS PRODUCT!!!!!
1399940
Absolutely the worst Amazon experience of life!!! Computer came in, I immediately connected it to the charging cord, computer charged for 5 minutes and then charging color (orange light) went off. Wouldn't turn back on again. Computer actually came on for about 3 minutes, and then died even while still being plugged in. Display comes on then turns of in 10 seconds. Not a cord problem, because I used a different cord to test and it still won't charge. Highly upset that this company is sending out this kind of computer. I desperately needed this computer for a class assignment due this week and now I'm stuck. Do NOT PURCHASE FROM THEM. I WISH I COULS GIVE 0 STARS. CUSTOMER SERVICE IS HORRENDOUS TOO!!!!!
4179916
A really bad experience!!! size and model
were not what I bought.  I also had tough times to return it because my printer didn't  work so I went to my sisters who lives 30 minutes from me to print out the return form. By the way, the flip flops you sent me was a pair of Snoopy size 5. Dissatisfied. I'm buying another pair today and hope this time I get what I want.
4015625
HORRIBLE experience, I received this late, and was completely damaged the tiles were falling off on all sides and it came with NO INSTRUCTIONS on how to assemble
405878
By far the worse experience I have had with any consumer product.  I finally received the product only to have it shipped with a dead screen.  Let me put it as simple as possible...What type of company ships electronics with dead screens?  It is probably better that this happened since with the absence of a quality department in the company...who knows what other problems could lurk on such a complex product.  BTW...I tried to contact Le Pan and was told from a recording that the number was busy.

03/07 Update

Well,  in the race to see who is more responsive between Circuit City (the seller via Amazon) or Lepan,  Lepan is winning the race.  They sent me instructions for the return that I am following.  I have not received anything from Circuit City.

03/26  Update

I called LePan this past Friday and it appears that they have received it and are fixing the tablet.  I am a little hesitant though as they have stopped updating the process.  So here I am almost one month and still without a working tablet.

04/26  Update

Well I finally received a tablet.  This was after receiving a notification from Le Pan that I would have to wait in line since they had so many RMA's that they could not possibly tell me when I would receive it.  I finally contacted the Amazon A-Z team(after that update from Lepan).  I am assuming that the A-Z team must have gotten involved, as I was surprised to received the tablet in the mail on Monday of this week.  Now the only issue is that they actually sent me the wrong model and not the tablet II that I had bought and then sent back to them.  It also seems that the Customer Service is more responsive at LePan as they were pretty quick to response that they were sorry for the error and will send me another one and than I can send back this one.  Let's cross my fingers

So in summary....if you feel like dealing with "Peggy" who is located in somewhere (that you will never be able to identify) and have time to deal with emails, phones call to which in turn frustrate the hell out of you and a wife that will remind you of "you get what you pay for"....well buy one of these.  Or you could just entertain yourself by lighting 3 one hundred bills on fire and watching them burn.  Obviously my confidence with this tablet in at the ground floor level and if I have any more problems with this brand,  I will take it out to the driveway and promptly back over it with my car and then go back to the store to buy something else.
263181
A very bad experience, a very bad product sizes varies by 4 inches, pay to ship back and pay restocking charge  be careful  !!!!
2317392
Bought this tablet for my daughter for Christmas.  It has been horrible ever sense.  Took nearly 24 hours to charge before it would start up.  Froze downloading the first app.  The battery would last about as long as it took to load up.  Then it began to freeze every time you turned it on.  My daughter had about thirty minutes total of time on it throughout many DAYS of trying.

Contacted Polaroid, or rather Southern Telecom, and it took 72 hours for a reply e-mail, which simply stated that "due to unprecedented demand for our products, we have found ourselves with a significant email backlog."  That is PR for unprecedented defects with their pathetic products.

Finally I received another e-mail leading me to their site to put in new firmware.  The tablet, having sat in the box for three days waiting for their reply, now will not turn on or seem to charge or ANYTHING.  I e-mailed them TWO DAYS ago about this new issue and of course, I have not heard back.

Save your money and run from this product.
928948
This was the worst part and worst customer experience I've ever had! The touchscreen didn't work well; had issues on the right side, the digitizer was not properly attached with lcd assembly, and the worst thing was dealing with the seller. I had to exchange a lot of emails to explain them that, first they didn't send me the right part and didn't send all parts that I did order, and second they sent me a bad part!
I don't know if they didn't want to understand or if they didn't know how to take care of customers but based on my experience I would not recommend to buy this part or any other parts from this seller!
4552405
Horrible service. Items came damaged and was not fully visible until after it was put together. You have to dismantle to ship back parts for replacement AND that is a pain! Called more than a dozen times to not only be hung up on, but left multiple messages without a call back.  Will never order anything from this company again!!
4442614
Worst experience.  The unit stopped working after two years and can not be repaired.  We ordered the new power control card to install and it is missing a chip on it and called the manufacturer and they said the board doesnt work with the two year old model and there is now way to repair it!!!
3349239
horrible experience!  The hose formed a bubble and exploded, tge first time i used it. i csnnot feturn it, due to the 30 day policy..
2141158
This is a TERRIBLE product!  It simply won't work.  We have had to call out engineers to our house at great expense as we thought the phone line was the problem but it was actually the phones that don't work!  After all the time we have spent trying to figure this out we have now missed the window for a return/refund.  VERY DISAPPOINTING!  I should have returned immediately as the box was damaged (although) the phone system seemed intact it turned out that we were missing a vital cord in addition to the phone system not being compatible with the high speed internet service we have.  What a nightmare, 2 months without a reliable land line which means communication with my relatives who live internationally has been very difficult.  I would advise you to avoid this phone system like the plague!!!
1782474
This was one of the most horrible experiences buying online I have ever had. The couch is cheaply made as well, I expected much better for almost a thousand dollars. Twice UPS freight tried to deliver without an appointment. They lost it about 17 times in one week. Then when they found it and finally scheduled and appt. to deliver they lost it again without telling me. I waited all day till 3 when it was supposed to deliver at 11 to call only to find out they lost it once again. I have had to call UPS freight constantly and do all the leg work to find where it was only to have to call them back and tell them where it was. I got ahold of a supervisor who found it, they just forgot to load it on the truck. I only have 1 day off per week that they can deliver and was told I could come pick it up then if I needed it that day. By the time I got done with him they promised to deliver that night as soon as a truck came back from all its deliveries. When it finally got there the boxes were torn up from the 13 times it was loaded and unloaded but believe it or not the furniture was not torn up. Do not depend on the instructions to help you because everything is wrong. I had to put screws in all the back supports and line them up with the holes on the seating sections which by the way are not labeled which one is which, you have to guess by lining up the screws to the holes. Looking inside there are straps cris crossed  which support the cushions which I sat down and I only weigh 120 lbs, half the cushions sinks down to where you are almost falling over. Again very cheaply made, worth about $300 at most. I purchased this from AT HOME MART which was no help at all. I contacted them for help because UPS freight kept trying to deliver and I had no contact information to call them, AT HOME MART just told me UPS freight was supposed to call and schedule an appt. I emailed back asking them to please contact UPS freight and have them call me for an appt. to deliver. I was then given contact information to call UPS freight myself because AT HOME MART didn't know my schedule. I then lost it and emailed them back that I didn't ask them to make my appt. just to have UPS freight call me like they are supposed too, but never mind I will do their job myself and don't expect a good review and finally I got an email back saying they would contact UPS freight and have them schedule and appt. on my behalf. This is the response I should have received the first time I asked for help not the 4th time. AT HOME MART sucks at customer service, don't expect anything. Don't expect much from this furniture even though it is pretty when you get it together and don't expect anything from AT HOME MART.
3935059
Horrible experience... I want my money back.

It doens't work.... It is NOT a norman DVD.

It doesn't play on my mac computer OR a regular

DVD player... I'm pissed!!!

This is the second one II bought... same thing...

I want to return it and I want one that works....
4000663
Horrible experience. After purchase it takes you to PlayStation network. Where there I believe you sign in and get the code. Unfortunately it applied the funds on the account I signed in with and that wasn't my intentions. Wasted my money. And neither Sony or Amazon will help me reverse or switch accounts. Never buying off Amazon again. It's always a bad experience