Design flaw on silent switch and scratches phone
343710
The only good thing about this case it's the extra battery life other than that it's worthless. It doesn't protect the phone it lets dust in and scratches the back and sides of the phone. My gf has had two broken screens bc of this case it doesn't portect phone. The silent switch button on left does not work so you can't switch silent on/off something that mophie won't admit it's design flaw bc of the curve of the phone. They did sent me a new case bc of this but it has same design flaw your  better off spending your money in a cheaper case to take it on and off when you need battery
3471912
The silent switch does not work. I plan to return this, if the silent switch was higher quality it seems like it would be a good case :(
2880281
When placed in the "prop" position there is nothing to hold the phone up well, and if it slides too far near the edge, it causes the phone to beep (lock/unlock sound) due to the magnetic closure.
1536481
Silent switch not a good design
It turns but does not alway Chang to vibrate or back to volume, not all charging plugs fin in port
other wise good product
2646552
Nice case but you can't easily turn the mute switch on and off with the case installed. You have to move the case around to get it to work. Too bad as this is a nice bumper. Customer service is great. If you use this switch a lot you will probably not like this case.
3879868
The on and off button on the handset is covered by a thin piece of plastic and breaks open with repeated use. It's not user friendly difficult to set the intensity levels.
2456622
The side button to put the phone on silent does not work.  The case does not allow for enough movement for the button. So, there is no way to put your phone on silent while the case is on.
1023588
My phone doesn't function normally with this case.
-I have to open the charge cord lid to be heard when talking on the phone.
-Be careful not to lose the little flap that allows you to operate the silent/ringer switch.
-Cracked the case one of the first few times I dropped it.
-The 2 halves would not stay locked together.
1266188
Silent button doesn't work. You have to tap harder on the touch screen for it to work on the sides of the key pad area. Lifeproof protector is better.
4502538
I don't understand why no one else is mentioning the design flaw that prevents one from accessing the power button and the volume buttons when the kindle is in the case?  I'm constantly taking it out of the case to turn it off!  Annoying for a $50 item.  I like to prop up the kindle with the origami fold so I can read in bed.
4465163
Item came damages by the power button. Cutout ascuwe.
4791797
Never stays on silent or loud cause of the little piece you use to switch phone from silent to loud which is kinda annoying when you need it to be on silent.
1876142
For the most part this case is ok, however the button that should work my volume on/off has permanently
put my phone on silent as long as the case is on.  There is no way to fix this.  This does not work for me as this is a work phone.
582682
I bought this case in early December for my new phone. The hardshell case fits snugly and the front edge extends beyond the edge of the screen. It adds probably as little additional bulk to the phone than you're going to find and provide adequate protection. I've dropped the phone several times from moderate heights on various surfaces and the phone survived unscathed.

That said, there is one major design flaw. The cutout on the top of the case for the headphone jack is not large enough to accommodate almost every plug I've tried. To get a good connection, I have to pull the top of the case off to expose the jack. That's bad enough, but after doing this perhaps 4 times, the case has now started to crack from the side of the rear speaker cutout to the outside edge of the case. Major fail. Unless they've modified the cutout since I bought this case in December, I'd advise against getting this case.
2805486
I like things about this cover, but it has one MAJOR flaw that samsung knows about but has refused to address.  When the cover is closed, the phone will not respond to voice commands of any sort, either spoken directly to the phone or through bluetooth.  If you have a bluetooth headset or hands-free car kit and you press the button to initiate voice dialing, nothing happens.  This means that in order to use any voice commands, you have to physically take the phone out of your pocket and unlock it.  I've read at least twenty forums discussing this issue and have tried fixing it using four different apps as well as experimenting with different settings.  As far as I have been able to tell, there is no solution to this issue at this time.  Not being able to use voice commands with this cover is a complete deal breaker for me.  If you don't care about using voice dialing or voice commands while the cover is closed, you might like this item.  Otherwise, do not buy.
3072248
great case! For those who silent switch that ain't working I have a trick! line your switch on the case straight. Look at the back in the case as shown in my picture and line it up evenly. Add a pinch of super glue on that circle so the glue will help it get sturdier. Now rotate your silent switch back and forth slowly and blow so the glue can dry. Mines work like a charm!!!!
2490732
This case has serious design flaws.
1. Firstly, you can not toggle the ring/silent switch on the top of the left edge of your iPhone.  Due to the thickness of the edges of the case, your finger won't reach the ring/silent switch.
2. Due to the same reason, the 3.5mm jack of my headphone is not working properly.
3. The installation of the case is also not smooth like the other cases I have used.
4. The back of the case is slippery.