A NOT HAPPY WITH TOSHIBA REVIEW
344136
I bought a toshiba sd  4700 the previous model before this one
and I must say that it performed well, However within a years time it refused to play certain dvd"s that I played many times before on it. It would just lock up at the menu and the machine would just freeze it was extreemly frustrating. So I got rid of it and bought the Harmon Kardon 101 DVD player which I must say blows the Toshiba out of the water, the color and sound are outstanding The Progressive scan on this machine should be  what these other light weights are judged by...........
3467702
I ordered this laptop because I previously have had good luck with Toshiba laptops (I've had one for 7 years that has survived every accident, drop, and bump and works just fine) , and thought I would upgrade my setup. The first laptop was delivered and I liked the speed and performance. I did however notice that the keyboard had an unusual feeling to it, and that was because the entire left side was disconnected and warped on delivery and bowing out. The entire keyboard was clearly never installed correctly. I didn't even realize that the laptop was supposed to have backlit keys until I was delivered a non-defective item. Also, when examining the laptop more closely the back panel was not installed correctly, and was jutting out of the laptop. When I shifted the laptop there was also a noticeable rattle inside, like an interior component had not been installed, or had broken off.

5 stars to amazon allowing me to return this laptop for a replacement, which I received 2 days later. I was a lot more critical this time around, taking pictures of the packaging, noting every detail, but the laptop seemed visually pristine. Until I booted it up...

When I started the second laptop on first boot, the windows 8 "we're setting up your laptop" screen came on, followed immediately by a BSOD stating that there was a memory fault and that the computer required a restart. This was the first of many spontaneous restarts that occurred. After several attempts I was able to start the computer completely, but installing/downloading/starting any program caused an issue and the computer would restart. I did a memory integrity scan on the hardware, and detected that there was an issue with the ram shipped. The forced restart frequency was about once every 5 minutes, and without opening up the laptop and swapping out the memory until i found the defective stick this laptop was unusable. (And why should I have to modify hardware on a brand new $1300 laptop.. ) 0 for 2 in working laptops.. 100% disappointment.

I called amazon again, and they said this time I would be getting a refund when the item was shipped back.

TLDR: If you get a good one that's not broken and was made correctly, this is a great laptop. Unfortunately I received 2 unusable, broken laptops.
4164731
It is now June as I write this product review. I purchased this computer brand new at Christmas for my 11 year old son. It did not work out of the box (could not connect to the Internet), and after 6 months, over 20 hours with Toshiba tech support on the phone, and 3 trips to be serviced by Toshiba, it still does not work. Toshiba has told me that they do not have a replacement policy as long as they believe the product might possibly be able to be fixed. While they have not been able to fix it, they certainly haven't given up hope! I'm sure that if the product actually works, it would be a fine investment. However, if it should have an issue, Toshiba is so unaligned with customer satisfaction that perhaps you will do what I did--give up. I am throwing the $700 down the drain, giving up, and buying a Hewlett Packard.
1131300
We purchased the Toshiba 42HP66 9-3-2006 and did not have any problems until the screen suddenly went black on 6-12-2009.  I have read the other posts on this model and based on what I am reading it appears this TV is not worth repairing based on the cost (I have no extended warranty).  I have been told by some TV sales Personnel and have also read that it is not cost effective to purchase the extended warranty on TV's.  I think I need to rethink this advice.  I am very disappointed with Toshiba and will not purchase another product from this company.
157360
After purchasing this laptop for my daugher for college, at first we were quite happy with it.  She used it for about two months.  However, just a few weeks before school was to start, it developed a problem wherein the computer would shut off when disconnected from charger - as if there was no battery at all, even though it showed 100% and charging.  When talking to a support person, it was concluded that I would have to return the computer to them for repair.  They told me it would be in the "Depot" for 7-10 business days.  I explained the need to have it back quickly because of college starting.  It fell on deaf ears, because he said it will still be the standard 7-10 days. They sent shipping materials and it was sent back the same day. Well, it will soon be a month now, and their repair status page showed that the repair was completed, and that it was being prepared for shipping.  After hearing and receiving nothing, checking back on the status page showed that the computer was back in repair again.  There is no way of contacting them about the repair, either by telephone or by email. All they do after several telephone prompts is refer me back to the repair status page.  I will never again purchase another Toshiba product.  Buyer beware... if you have a problem, don't rely on Toshiba to fix it.  My daughter has been at college now for two+ weeks, and without a computer thanks to Toshiba.  Who knows how much longer it will be.

By way of update... after contacting Toshiba by way of their website feedback (the only way I could find to send them a message), they did respond and informed me that the computer did not pass the testing phase and had to be sent back to repair - and they were waiting on parts.  This is the kind of thing they need to keep their customers "in the loop" about, but failed to do so.  A lady there named Julie personally looked into my case, and I think sped things along.  Bottom line is that the computer was returned in good working order.  From the day I shipped it to Toshiba until the day I had it back was 1 month and 1 day.
523673
Same Problem! I purchased mine from Costco in Feb 2013 and now NO video and just audio (1-second flash of "Toshiba" at power on, then BLACK SCREEN OF DEATH!!!
As you can see, Many other owners are suffering through this issue with slow and mediocre response by Toshiba:
<search this model # on Toshiba Customer Forums. You will see this problem several times with a denial of any patterns of failure>
I will NEVER purchase a Toshiba product again. I'm going back to my old favorites SONY OR LG!!!
3251675
I hate it. My touch screen doesn't always work. It kicks me off online frequently. It gets bogged down easily, I pretty much cannot open more than 3 windows without it getting slow and freezing up. Sound isn't the best but not horrible. I wanted better computer, but I should got something different. I loved my last Toshiba. I do like: The chiclet keyboard. The screen has a good picture. It is light and thin. I love how long it hold a charge and it doesn't take long to charge.
2831477
I purchased a Toshiba Satellite and have regretted it ever since.  Owning a Toshiba product has been the worst experience of my life.

In short, within less then 6 months the computer won't turn on.  After hours on hold (and being hung up on) I got through to Toshiba customer service representative, then I had to drive over 45 minutes to take it to an "authorized service provider".  In the year I have owned my computer it was being repair for more than 5 months of that time.  I caution anyone buying a Toshiba product not to.  Toshiba provides the worse customer service I have ever encountered.  Save yourself the aggravation and headaches and never buy one of their products.  I never will again.
4359543
The unit was defective upon arrival. After trying several times to install the software and configure this drive, I called Toshiba tech support. The rep fumbled around, took control of my Mac and couldn't do any better than I did. Toshiba did determine the unit was defective and told me to return it or replace it. I'll take door number 2, thanks.

This thing ships with nothing you can call documentation. There is a, "Quick Start Guide," in three languages. Whoopee! The guide needs renaming to something like, "Quick Guide To Disappointment." On Toshiba's website there is loads of documentation, none of which actually seemed to followed or apply to what showed up on my monitor as I wrestled with this sucker.

I do need to mention that after the numerous attempts to install this low-tech, high-frustration device, and allowing someone to take control of my Mac, about half the files--system, utilities and work product--were damaged. After I finish this review, it will likely take several hours to undo the damage.
3687750
I must say I am severely disappointed Toshiba. I was given a Toshiba Blu-Ray/ DVD player BDX1400 as a gift for Christmas which I had not been able to use because i had not owned a TV with HDMI technology until just a couple of weeks ago. I plugged it in yesterday and it worked fine for a full set of Downton Abbey, But when I went to use it this morning it would not even turn on. I tried changing the plug and checked to make sure everything was ok in the socket and the wire, but could not find the problem. I then decided to check your website for help and couldn't find any information. I asked your online chat support for more information and they lead me to your call center. Call center then directed me to your Toshiba claims webpage, and there I found out that you only offer a 90 day warranty on your Blu-Ray players. I was shocked and thought that this couldn't be the case as a video player is usually one of the most stable electronics in peoples homes, lasting years when properly cared for. I thought for sure such a product would have at least a year warranty on it. Because of this I attempted to enter the claim anyway to see if maybe this was a misprint on the first page. Within seconds of entering the product information it came back with proof that you indeed hold your own product to such low standards that you would only offer 90 days of promised protection before assuming it would fail. I cannot believe you would offer this as a standard of what to expect from your company. I cannot say I will ever trust your products again and will be adding a negative review on Amazon where I purchased your product to ward people away from it. I wanted you to know how disappointed I am because I hope that even if you have lost my business due to poor market and development sense, that perhaps this will reach the ears of someone who cares for the integrity of your company, and that maybe it will make some changes for the future.
2961216
I purchased Toshiba Ultrabook on June 30th, 2012, and I have already had a cracked and damage on this LCD screen. It is ultra fragile. The product itself was a beautiful, nice keyboard touch, good battery hours, and light! However, I did not know how fragile it was. I treated this ultrabook with care, wrapped with towel before I got a case. I did not drop it, I did not scratch it, I could not recall what damaged this screen so badly. Toshiba does not cover the repair with warranty. They charged $459 for repair. Their customer service was so bad. Once they emailed me the quote of $325. When I called them to confirm the repair, they said that the charge was $459. They also transfer me to person to person asking me the same question. (They tried to tire me out to pay for this, not doing anything about it.) Toshiba broke my trust in their product and their customer service. They even shame my country, Japan, where Toshiba belongs to. I will never buy Toshiba product again.
2230047
Avoid Toshiba Products.

I purchased their (expensive) SD 5000 HD player, and it broke for no reason just after 1 year.  Customer service was worse than useless.  This company's products should be avoided.
612494
I bought this, used it about 4 times over the first 9 months, then we got the Sopranos box set and started watching it. After about 10 DVDs, this unit quit and will not load a DVD. We have tried other DVDs with the same result. I called Toshiba and they said they would replace it for $90 plus shipping to ship the old one to them and the new one to me. That's real nice of them to make it cost the same as buying a new one.

The first one of these I bought did not work at all. Amazon graciously replaced it immediately.

Toshiba products have apparently fallen drastically in quality. I would not recommend this or any other Toshiba product at all. Their corporate "warranty" policy is designed to basically charge the consumer for a new unit and call it a warranty claim. That is complete BS!!!
1003932
Bought the Toshiba Regza 32" HDTV in January of '08 and it worked just fine until yesterday when it suddenly lost its picture.  Audio works fine and I can change channels, but no picture, just a blank screen.  After reading the reviews here I guess I have joined the ranks of the poor souls who paid alot of money for a TV only to have it last less than 2 years. I liked this TV until yesterday.  Toshiba can kiss my you know what......I'll never buy one of their products again.  Unfortunately I have another Toshiba flat screen in the bedroom.....guess I'll wait and see how long it lasts.  I'm buying a new TV tonight and I'll see what can be done with the Toshiba.....maybe I'll take it back to the store and leave it in front of their door.  They can use it for a door stop.  Buyers.....I would consider what we are saying here.....think about it.
330076
I have owned this machine for 15 months, just three months past the warranty, and now it is dead. I liked the laptop quite a bit, but he motherboard inexplicably, and unexpectedly, failed. It was used daily but moved seldom, was never dropped or abused in any way. I have contacted Toshiba but have not found the right person to talk with yet. Their telephone staff has simply stated that there is nothing that they can do, except to charge me even more money to have it repaired.
Since the laptop failed so quickly it seems obvious that the machine was defective when it was sold to me. A motherboard should not simply fail after only a year of use. Toshiba needs to step up and repair or replace the laptop free of charge. I am hoping with this review that a Toshiba rep will contact me to help resolve this issue. It would be great to edit this negative review in the near future to say that Toshiba recognized their
responsibility and made things right. A review with a positive turnaround could help counter some of the negative press Toshiba is currently receiving.
427657
Need to return it as it broke...half the screen on left hand corner is extremely fuzzy for no reason.  All good one day and next day after I left a USB phone power cabel plugged in it is now useless.  07/17/2015.  Don't buy toshiba..this is my third toshiba to do stupid buy.

The mouse pad is not that great. It's basically a smart phone that uses apps.  Comes with 100gig cloud storage for two years.  The keyboard the keys are fine but need getting used to.  I changed the sensitivity to the mouse pad to high and it's a little better. The mouse pad feels gritty like my fingers are not on a smooth pad if you know what I mean.  I will be using this for school and most of us use even our desktop or laptops or macs for mostly window stuff anyways.  You ony have one USB so you cant power more devices. But I connected a USB adapter thats four to one and it powers my cd/rw/dvd and connected my external hard drive.  This device does boot fast as if its nothing.  the colors are really nice. Pics, Videos. Sound is decent.  I like it so far.  Will update as I experience it more.
29986
Here I am again, giving another one star review to a Toshiba product.  Bought one their portable hard drives recently and that didn't work at all.  Completely forgot that I bought this hard drive in 2011.  So today I tried it out.  Hooked it up to my 3.0 hub, but it has a 2.0 mini connector.  That's not a negative.  It's advertised as a 2.0 device.  I decided to back up a large work folder.  No problem with the installation of this drive, unlike the other Toshiba drive.  Selected a folder with 60,000 files (60gb) and dropped it onto the Toshiba hard drive icon.  Everything seemed to be working fine.  About two minutes into the copying, an error message pops up warning me that they weren't able to find a file that's supposed to be there.  OK, fine. Skip that file and keep going.  But that choice isn't offered.  There were no choices at all, except to click the "X" in the upper right-hand corner of up window.  That being the only choice, that's all I could do.  And that stops everything.  So, apparently, in order to complete this transfer, I have to hunt down this problem file, resolve the problem, and then start all over again.  And with every problem file, I'm going to have to repeat the process and start over again.  There's probably always going to be a few corrupt files in a batch of 60,000.  When you come across a problem file in Windows, it gives you several choices.  Skip it, replace the file, copy both files and give them different names, do this every time the same problem arises, etc.  I don't care if there's a problem with a particular file.  I have duplicates and triplicates of these files all over the place.  Missing a file here or there probably will never make a difference.  I just want the hard drive (and its software) to copy as much as it can, skip over any problem files, finish the job as best it can, and don't create additional work for me.  I guess the people at Toshiba disagree with that.  One star.