Very Impressed with Square Trade Claim Process and Timeline
340029
Purchased a five-year extended warrantee plan.  Two years after buying a Samsung Smart TV, the screen began to show signs of a defect.  I called Square Trade, took a few pictures of the defect and sent them over while I stayed on hold with a service representative.  The entire claim and process was handled with one phone call and within 20 minutes.  Within 48 hours, Square Trade offered, for my approval, a new replacement TV comparable to the specs on original Samsung.  Needless to say, I didn't go with Samsung again, and quite frankly I never will again after having one issue after another with them.  Square Trade exemplified from start to finish how this business should operate.  I was thoroughly impressed and very happy with their no nonsense approach and professionalism.
3883438
I purchased an LCD monitor for my son.  He wanted a warranty to cover past the manufacturer's warranty.  Square Trade offered a very reasonable price for the warranty.  The coverage seems to be very complete, and the warranty details were emailed to me the same day of purchase!  I cannot ask for better service than this!!!!
1491760
I hope that I never have to use this plan but I find that square trade is offering is a very nice deal. Sometime we need to consider what would happen in case and that is what Square Trade offers.
2995860
I was extremely skeptical after reading reviews of protection plans that failed to repair or replace items in a timely manner, resisted claims, or otherwise failed to do the job they had been purchased to do.  I bought the plan anyway, however, because the tablet I was purchasing was for use by a 5 year old and an 11.5 year old, and I could hardly come up with a better reason to think it might be a good idea to have coverage for accidental damage.

I am *so* glad I purchased this plan, because barely a week after receiving the tablet, one of the kids tripped while carrying it and broke it completely.  I contacted SquareTrade with some degree of nervousness, fully expecting resistance and difficulty, but in fact they were *incredibly* easy to deal with.  I had a bit of technical difficulty getting my receipt uploaded, but emailing it in worked fine, and their customer service reps were extremely helpful.  I filed the coverage claim online, which only took a few minutes, and had a prepaid return mailing label in my email within 24 hours.  A week later, I had a refund of what I had paid for the tablet (Squaretrade apparently agreed with my preliminary guess that it was unrepairable at any reasonable cost).

I wouldn't hesitate to purchase SquareTrade protection again, particularly for any device likely to be in high-risk situations such as in use at school or by young kids, and I highly recommend them!
433845
Whenever I buy an electronic item I always purchase a warranty through Squaretrade. The fact that their prices blow away any competitors, is not even a factor - the reason why I choose them is because their customer service and claims procedure is second to none. This was proven to me recently when I had my camera ruined at Sea World during the dolphin show. We sat in the "splash zone" and got more than a splashed - we got drenched. As did my camera - which, of course, it did not like very much. As soon as I got home from my vacation I put in a claim (as I had chosen to take out the extra accidental damage coverage - I always do, and recommend it highly) - the claim was approved in less than 24 hours, and just a few hours later I was sent the money of the cost of the camera into my Pay Pal account. They asked me to ship the camera to them (pre-paid label from them), but I got the money before I could even get to the UPS drop off site!
Do not hesitate to buy a warranty from square trade - their prices and service can not be beaten.
72002
I have had Squaretrade for many years on my most valued possessions and have enjoyed the peace of mind of protection. All the agents are knowledgeable and explain every aspect protection Square Trade offers. I take care or my insured items, but just in case.....There is Square Trade to the rescue. I have suggested it to all my friends and neighbors.
2100797
Always happy with dealing with Square trade and getting their policies. Have yet to have to use their policy but know as far as their service it is great.
1975398
I have purchased Square Trade warranties for all of my portable electronics. I have had two warranty claims within the last two months. Both were handled extremely rapidly and courteously. One item was replaced, and my full purchase price was refunded for the other. i cannot recommend Square Trade more highly, they are the best! i won't buy a portable electronic item without the ST warranty.
1422821
We haven't had to file a claim yet but I'm already impressed with the customer service. I had a question when I was registering my product & I was easily able to get in contact with a real person. They were very helpful and even followed up the call with an email. I also received a phone call a few days later welcoming us & asking if we had any questions about our services. There are not too many businesses that operate this way anymore and I will be purchasing a warranty from SquareTrade with all of my electronic purchases from now on!
4742885
We purchased a 3 year warranty on an IPod Touch (including accident protection) - when the screen got catastrophically cracked about 2 months into ownership, I sent the device off to Square Trade.  They determined it could not be repaired and within about 3 days of shipping it to them we received an Amazon Gift Card for the full value of the device plus a promotional bonus from Amazon.  With which I bought a new device, and a new warranty.  Outstanding.  Also got a case this time - here's hoping!
2566200
The product in question was a Canon XSi. I bought the warranty about a year and half ago along with the accidental warranty. Dropped the camera in water and it fritzed out. I made the claim online and it literally took 2 min. to fill out. Squaretrade printed out a postage and everything for me and that was it. I even had a question about the warranty and made a call, someone picked up right away and answered all of my questions in a very friendly manner. After the package was processed (4 days) i got a full payback of original price. To date, I have 8 warranties through squaretrade and I can throw around my gear like I didn't care because I know their service is top notch.
3462198
This is a great deal....$43 for a 2 year accident and electronics protection plan with NO deductible! Are you kidding me??  I've had 5 different Square Trade warranties in the last 6 years.  They have been fast and efficient on each occasion I have needed them.  Broken phone screen, no problem, On a laptop, they replaced the broken screen once, and then broken hard drive. Most recently they reimbursed us for the complete purchase price of a phone bought 1 year ago that was alergic to the lake that it swam in (sigh). It was $250. I sent the phone to them, and the $250 check arrived before the phone actually arrived back at Square trade.  The web SQ-Trade web site works great. I've had no issues updating the account online or over the phone. Upload receipts..Awesome.  Best Buy wanted $109 for a 2 year warranty with a $149 deductible....a...no!
This Amazon/SqTrd deal is the best around!
3576701
I assumed this would be like any other warrenty or insurance company. But, after they called to check up on my order and my product I see the service is like none other. I called them short after purchasing my warrenty to see what steps I needed to take to register my product. The representative actually set me up online rather than giving me a lot of instructions on how to "go figure it out myself." Yesterday I received a courtesy call to see how things were with my warrenty and new product. The representative was able to confirm that she did receive my email conserning my receipt and was able to answer the few questions I shot at her with no hesitation. I'M SOLD! I'll be getting ALL MY electronics and appliances warranted with SQUARE TRADE!
3263529
I had never heard if SquareTrade until I purchased an iPod Nano on eBay. Purchasing a warranty through them was the smartest thing I could have done. When my iPod stopped working, I filed a claim and within days I received a full refund of my purchase! Can't imagine a better investment for my money. This is the first time I've experienced this kind of warranty or the exellent service I received. Recommend covering any electronics purchase, new or used, through them. I cover ALL my purchases through them now.
1279712
I am SO happy to write a positive review for SquareTrade.  I purchased this on a whim about a year ago when I bought a new camera on Amazon.  I opted for the Accidental Damage insurance.  One year after purchase (and traveling many miles in my backpack in many tropical places with high humidity) my camera finally started to break down.  I sent my camera to them at no charge to myself.  10 days after sending it in, I spoke to someone over the phone is was VERY VERY nice.  He gave me status updates. The next day I found out that my camera was not reparable. They sent me a FULL refund of my purchase price via PayPal and I was able to purchase a new camera....all in about 2 days.  I could not have been any happier.  And, yes. I did purchase a new insurance plan for my new camera.
4137605
I notified Square Trade about the damage on my son's tablet.  They approved it by email that same day and provided the the shipping label and the "what to do next" instructions and what to expect next.  The same day that I sent the tablet back by FedEx, Square Trade refunded my purchase price so I was able to order a replacement immediately!

I have worked with many other plans and this one exceeded my expectations, in fact, the pleasantly surprised me.
3342459
I have heard that it is rarely worth purchasing an extended warranty, but the tablet we bought died disappointingly fast. I was pleasantly surprised by how courteous and helpful the Square Trade customer service representative was, how easy the process was and how expediently my purchase was refunded! I would DEFINITELY purchase a square trade protection plan again!