Great Grill, speedy delivery!
342644
This is a great grill if you don't need huge amounts of cooking space. I've owned one before and loved it for about 8-10 years. Unfortunately, one lower leg bottom rusted off; probably due to Hawaii's high humidity, high rainfall and the salty air. Anyway, on my new grill I sealed this area with silicone so that water can't be trapped there. (I doubt it will ever be a problem now that I live in New Mexico--not much rain!) Again, I put lava rock in the bottom to increase the heating capacity and distribution. This grill is economical with gas and cooks better than any other grill I've owned. I love the cast iron grill surface that is ceramic coated, very heavy-duty and distributes the heat well.
1780357
The grill arrived on schedule and in great shape. Kudos to Weber for efficiently packaging to allow a reasonable shipping size, while protecting all components from damage during shipping.

Assembly was straight-forward, with all components present and fitting together nicely. Indeed, it is a well constructed grill.

After having used it twice in the 3 days since it arrived, I am very pleased with its cooking ease and performance. It provides greater heat control and signicantly larger grilling area than the Weber Genesis that I am retiring with this weber Summit.
4646932
Amazon has worked out a great delivery program with ABF for delivery of items such as the Broil King Grill.  ABF called to confirm delivery arrangements and delivered 'on the pallet' as promised without my presence.  After I started to assemble the BK Grill I started to feel a little disappointed with the quality of the product.  I chose this 699.99 grill over a Weber that I had thoroughly examined locally.  The quality was really a concern.  However, I have now used the Broil King and have been rather impressed with the quick flame start.  The convection/infra-red cooking and the smooth flame.  It is early to tell, but I want to say the emphasis may not be on the cabinet but perhaps on the flame.  I have been so very satisfied with the cooking experience.  Time will tell but in the early weeks of my experience with the Broil King Regal 490, it may satisfy my craving for a quality grill.  Accolades to the delivery process through Amazon also.
2471926
I spent a bit of time comparing grills before making this purchase and am happy I did so.  Regardless of what you're looking for in a grill, make sure you spend some time doing some research first.  That said, this grill was fairly easy to put together (maybe 1.5 hours), was packaged extremely well, and once built is extremely sturdy.  It looks great, grills great, and I have no complaints after a couple months of usage.

Removable drip tray is awesome, door construction is better than any other grills I've seen, and the grates are nice and sturdy.  This is a great grill, definitely premium grade in my opinion.

I have no complaints yet...but will be sure to pop in and update reviews if something arises.
4587639
I bought this as a gift for my brother.  I must say it shipped quickly.  The reason I didn't give it 5 stars was the prep top was cracked upon arrival.  The good thing was that my brother called some other stores that sold this grill and was able to exchange it for a good one.  He loves his grill and has been cooking almost every weekend.  He loves the fact that it has a lid holder, charcoal holder bin, charcoal baskets for indirect grilling, ash catcher and thermometer.  All in all he loves it and that's what counts!!!!!
2520738
The package arrived on a Friday, but unboxing revealed 3 damaged parts due to mishandling.  The manual said to contact the manufacturer for any and all questions, so I promptly contacted them the following Monday since they were closed for the weekend.  Customer service was understanding of the matter and promptly shipped replacements.  I had the grill in operation by the following Saturday.  It went together without a problem and works great.  The grill is all stainless steel including the grates.  I've compared and price shopped many grill manufacturers and by far this one has the best features for the price.  Features include electronic start on all burners (5) plus 1 side burner, even heating, ample work area, temp gauge and slide out drawer for propane tank. The grates and drip pan clean up easily.  The grates are hefty and heavy, constructed of welded rods not the cheap flat material on other grills.  Also purchased a grill cover, Classic Accessories 73912 Veranda Barbecue Grill Cover, Medium, 59 Inch  that fits perfectly.  Wheels are a bit undersized for grill and not easily moved on uneven surfaces.

Overall I would recommend this product.
4484978
Package arrived via Ontrac in great condition.  Was actually surprised at how good of a condition the box was in given it's size as other large stuff like car seats arrived with pretty beat up boxes.  There were no broken/missing/incorrect pieces and was very easy to assemble.  It took about 45 minutes to an hour to assemble, but that was with me double checking the picture at each step to make sure I didn't miss anything or use the wrong part.  The base is plastic and while putting it together some portions seemed like they would be flimsy under the weight of the grill, but after it was all put together it is very solid.  The grill heats up very quickly and cooks evenly across the grate.  While the grates seem to be quality grates, they are somewhat difficult to clean completely due to the pattern of the grate.  The rest of the grill was easy to cleanup.  I've seen a couple of posts saying to just turn the grill up on high and leave it there for 20-30 minutes, but I'm not sure if that's going to damage it or not since the instruction manual says not to do that.  If you could do that though, cleanup would be a cinch.  The only thing I wish the grill had is a handle to push/pull it around with.  However, it isn't too bad because you can just grip the sides of where the tray is connected and it seems to be good enough.  Overall, I'm very happy with the purchase.
331639
Easy and fast assembling, works perfect. I just love this grill. I read few reviews where they complain about the packing and other little things, but mine was really good protected and after assembling it was ready to cook. No scratches. No missing parts.
1087634
I bought this grill last spring after reviewing grills and prices on line and then in store . I settled on the Q 320 because of many factors . The cast aluminum casing , stainless steel burners , Webers reputation , and the great review here and from friends that have one . The light built into the handle and the battery charged igniter were a nice plus !

 I found the best price on line , (which was here ) and asked the local dealer if he would match or beat this price and he beat it by 10 bucks . I had intended to buy here but figured , what the heck , it could not hurt to ask !

  I was afraid that it's grill size would be a factor , but so far it has not been because I can use the whole grill surface and not worry about cold spots . My old grill was nearly twice the area , but by the time subtract the cold areas , and the whole area on the edge of the grill , I probably have as much usable area .

  Had to get used to the quick warm up time . (Less than 5 min it's up to 500 degrees ) . The searing affect of the cast iron grill was a pleasant surprise . With the the wrap around main burner , and the smaller burner down the middle , even cooking is no problem . As a friend of mine said , " you will have to learn how to grill all over again " , and he was right . But it definitely worth it !
2236476
I bought this as a gift for my boyfriend for Christmas.

The grill was delivered to my house in the manufacturers box. If this is a gift, leave instructions for the delivery service to put the box in your garage, hidden on your porch, etc.
I couldn't lift the box when it was delivered so I wrapped the box outside.

The grill took several hours to put together. If you're not fond of assembling, I suggest purchasing the service to do that for you.

Lastly, I definitely recommend buying a cover for the grill! Youre making an investment by buying such a nice grill. Take good care of it and maintain it. One easy way to do that is by buying a cover (I bought mine on Amazon as well) to protect the grill from the elements!
4753879
I am very happy with this grill. The construction quality is much better than my previous grill. It cooks all meats very evenly with excellent heat retention The wild Washington state salmon that I smoked with cherry wood today turned out great. I do not know how well it compares with similar sized Weber grills which seem to be the gold standard. But for a much lower price with similar performance, I chose this grill. And so far I have no regrets.  It took me about 2 and a half hours to put the grill together. As a point of reference, I am far from being a handyman.
4527669
I love this pellet grill! The only down fall is the packaging and shipping and Pit Boss customer service! When the package arrived it looked like it was thrown off the back of the FedEx truck while driving down the freeway. When I called customer service it took them a while to get back to me, I emailed pictures and haven't heard back.
3959994
Great grill for the price. Saw it at Home Depot, bought it $50 less at Amazon. Good size, like the interior thermometer, side burner is very convenient. Side storage compartment is handy. Wish it had the front basket like my old one, maybe I can transfer it over. Great value!!  Haven't put it together and tried it out yet or I would give it 5 stars.
1473959
Excellent grill.  Easy to assemble.  Very happy with this purchase.
3303530
Fantastic grill!  It heats up very quickly and the design makes it extremely easy to clean.  Highly recommended.
1902977
This grill is perfect for tailgating, camping or even apartment grilling! It also is stylish and convenient. It does get pretty hot and cools down quick as well. I do suggest the tin foil lining as it really assists in the clean up. I didn't seem to notice an issue with the grates, this must have already been addressed in the newest model. Highly suggest this product!
1485334
Grill arrived on Thursday; due to the size/weight this item had to be delivered by big truck. I spent about 3 hours assembling last night without any issues. Instructions recommend 2 people but I did this alone and I'm not a very big woman, so I was pretty pleased that it was as easy as it turned out to be. The only issue I had was hooking up the gas to the side burner. I just didn't seem to have the strength to get the collar pushed up to lock. I did a search for the issue and found someone who had the same problem and had called Weber. They told him to use a little saliva...this worked like a charm. I haven't fired it up yet but plan to do so today. I'll update my review for performance if it seems out of alignment with the other stellar reviews I've seen, but I'm not expecting that to be the case.