One doesn't expect this kind of service for a product like this and I intend to tweet
585621
I got the Galaxy S6 activated on 11/30 and it died on 12/3. Samsung offered to send me a mailing label so I could send it in for repairs. Totally unacceptable! It will be at least 4 days to get a label and then more mailing time, and then wait their 10 days for repair, and then more mailing time. One doesn't expect this kind of service for a product like this and I intend to tweet, review, facebook, and whatever else to warn people about buying a Samsung.
3534240
the product I received is not as expected and I don't even think that it will last for long time
be careful while ordering this kind of products
2368971
I cannot believe I am recieving this email, you do not have a more dissatisfied customer, the frame you sent me was not the one listed in the add and did not fill my needes at all. It was not the brand I ordered , it was not rechargableand it didn't even have any way to stand it up!!! that's right no means of support. ubelievable, Whoever the idiot was that packed it should have no means of support, a job that is!!!! Once I get my refund this garbage will be on its way back to you. I hope many people get to read this and that one off them has the decentsey to respond. Amazon should be concerned about such a total breakdown of the system.  Yours very SINCERELY

W.G Impett.
3880098
*****Update*****
I thought I should add the fact that, though the collar attachment and USB dongle have been sitting in a drawer no where near a computer for over a week now, my pup is still actively tweeting the same set of messages with some amount of regularity. I'm pretty sure he isn't doing it himself, so take that for what it's worth.
******

Just received my Puppy Tweets last night. Set up was relatively simple, though to make the connection between the antenna and the device, I needed to restart my computer. This wasn't in the directions and might cause a little frustration.

The device itself is pretty large on our 16-lb miniature pinscher mix, and while our other dog was giving him the stinkeye for a couple hours, it didn't seem to bother him to have it on.

As far as the actual tweets go, you can read them on Twitter @KeebsKeebs. There doesn't seem to be much correlation between what he's actually doing - like running, eating, barking, or napping - and what the tweets are. I think something - noise or movement - triggers the device and then the tweet is randomly selected from the 500 available. With frequent tweeting and a limited catalog, I'm already getting repeats in less than 24 hours, so I imagine the novelty might wear off pretty quickly. However, it's fun and cute and it's amusing me for now. :-)
4698447
The tablet I payed for was made defective through shipping (on part of the shipping company or the distributor, unclear) before it even shipped. All this time I thought I had gotten a tablet at a cheaper price than listed ($784), I thought the transaction was a done deal. Welp, sure enough I was notified SIX days later telling me I was essentially denied that - and eventually dishonored the price I had originally consented to. Call me what you may, but I believe if you damage a customer's order, you should be held responsible via replacement, or AT LEAST be given a price close to what  you payed for the item. No effort so far has been made by Amazon or my Triplenet pricing except for a, "Oh we're so sorry, hope it doesn't happen again, bye" email.

If I had known sooner that the item was defective, I would have bought the item again, SOONER, at a cheaper price than it is now. Real shame that I had to experience this with Amazon whom I've trusted for so long. Oh how you guys have fallen, best I look somewhere else.
278551
This review is really about the crappy service I got from DB Roth, which says on their storefront page that you get the service you deserve.  I got this product to use with an outdoor antenna, and so paid over $100 for all of it, including the $27 cord to hook them together.  I got some service out of it with my Mac OSX 10.4, but when I upgraded to a new Mac the driver would no longer work with the 10.6 system.  I asked DB Roth for a link to an upgraded driver, and got a link that was non-functional. The link for the 10.6 driver just yielded the old 10.4 driver.  I asked them if they could point me to another link, or failing that, to notify the manufacturer that the link was non-functional.  They gave me the runaround, saying I should use the "video" on the driver page to install it.  I said I'd seen the video, but the link was wrong.  They asked me for my Amazon Order number, and when I sent that they said that since it came through Amazon (which they knew), I'd have to ask Amazon for help.  Soooo, don't expect any kind of meaningful help from DB Roth.  If they can't solve it with one email, you're on your own!  That's not really the kind of service I've come to expect from Amazon or it's associated merchants.  The product may arrive quickly, but sometimes, it's the service that goes with it (or doesn't) that counts!
1698551
This item is NOT a 2-line phone answering system.  It is not advertised properly.
2988728
I wish I could leave 0 stars. Product has a platform but fails to deliver. Never got my account balances right from the beginning. After a couple months it quit all together.

Product support online said 70 minute wait for phone support and 20 minutes for chat support. I filled out the little info form to launch chat window and 30 minutes later someone got on and said "oh i see your problem is (insert information you filled out 30 minutes ago to launch the chat window here) I will refer to the correct department" another half later I am in contact with someone for another 30-45 minutes who finally tells me I need to call the 1 800 number which has had a 70 minute wait every time i've checked the last 3 days. Unbelievable. I told him I wanted my money back.
3756576
What I received is unworkable so I can't evaluate you before receiving the replacement one which is on the way
3421673
SERVICE; I can not get someone to answer their phones. One line is sometimes not operational. The other line has stated 30 and 40 minute waits. This line allows you to leave a number but they did not call me back.
PRODUCT: I bought their hub product which is required to pass information from the sensors to my cell phone. Less than 12 months after buying the hub the company announced that they were going to terminate service for this key product. I would have to buy a new hub unit.
TECHNOLOGY: I frequently have had problems signing onto my account to view the weather conditions monitored by my sensors.

Before you purchase, I suggest you explore user ratings using the company name and the term "rip-off".
2601619
I was really looking forward to giving this to my daughter for Christmas.  After spending 6 hours completely rebuilding my network to eliminate any possibility on my end, several of which was on the phone with various levels of tech support, i was finally advised that there was an outage on their server and not only did i have a paperweight on my hands but i invested a bunch of time i did not need to.  When i asked when the server which was damaged would be restored so the device would be usable, they responded with "I don't know."
3137507
I will change my rating, if circumstances change. As of now, I would not buy this product nor recommend it to anyone.  Mine has been faulty since day 1. Sent it in for it to have a system update and when it was returned, it still didn't work. On the phone,  right now, on hold..... waiting for them to troubleshoot.  This is a HUGE headache.  Very nice customer support though.  UPDATE:  After over an hour of being on the phone "troubleshooting" they told me to call the companies to all of my smart devices to find out if they work.  I called the companies and the smart products DO work.  The common denominator is the Wink Hub - it's not working.  I've asked for a replacement of a new one or my money back and I will purchase another brand.  Waiting for response from customer service (who still continue to be super friendly/professional - I'll give 'em that.).  UPDATE 2:  Received the new hub and it, again, won't update.  Interestingly enough, instead of having me ship the hub to them for a manual update (like I had to do for the first one), a customer rep is currently "pushing an update" to my hub right now (why they couldn't do this with the first hub I had, I don't know).  Now waiting for status on hub.  More to come....  UPDATE 3:  Hub is still not updating.  I've requested a full refund but was told that since I didn't buy the Hub from wink.com directly and I'm past my 30 days, I will not get a refund.  During the 30 days, this product never worked.  So apparently they can get away with sending faulty products, give the run-a-round to customers, and justify not sending a refund.  Needless to say, I'll be reporting this company to the Better Business Bureau.
1083080
Product isn't working properly.  I install the software on my computer and then attempt to connect to my Tag reader.  It says that the reader needs to be updated and then that the application that will do the updating hasn't been downloaded yet and that once it is downloaded that I should cycle power on the Tag reader and reconnect.  There is no indication of whether this is an automatic download handled by the Connect software or whether it requires user intervention.  If it is automatic then it isn't working.  If user intervention is required there are no instructions and no utility or files anywhere for manual firmware download, etc.  And yes, I know how my computer works and no I haven't got problems on my end that are causing the problem.  I am a computer scientist.  If I can't get it working then how in heck is the average user going to?

E-mail only support.  No phone, no live chat.  Stated 48-72hr response time.  Crapola folks.  In the past I've played a major role in a product support group.  I know darn well that results come from real-time communication.  I don't have the time or patience for this.  It is a mass market product that, after you buy several books, isn't cheap.  They should at least have bombproof software or better support -- preferably both.

I will seriously think twice about purchasing a LeapFrog product again.
2971634
Try to get the "Brydge team" to email you back, and you will see why they get 1 out of 5 stars
2016729
This product is a steaming pile of IoT crap.  It can't can't connect to 5G wifi networks, can't distinguish between a 2.4G and 5G wifi network with the same name, has issues with a positively HUGE range of cable modems, DSL routers and wireless access points.  To top it off, I was told that the latest run of these devices are faulty - and that information isn't posted anywhere on their site or on Amazon.com.  The agent indicated in the chat they've known since April - yet Amazon still had bad units for sale in June.

The customer service was hideous - hours waiting for someone on the phone, hours waiting with online chat, and terrible responsiveness - 2-3 minutes for each response.

Don't bother.
277421
If you pay to sponsor a product in my search I will be happy to give you a low rating for it not being close to what I wanted.
3509540
Dear Sirs of Amazon:
I regret to inform you that the item I bought through your service is defective. Due to the poor packing made by your provider, Air & Water, the fan arrived broken and its remote control was crushed. Your provider didn't take any precaution to protect the item. No air bubbles were used. Air & Water just put a mailing label on the box and sent it that way. When I received it, the box was in poor conditions and almost open. As you can see in my order, I sent this fan to the Dominican Republic through AEROPAQ in Florida. I wanted to use it here (I am still in the Dominican Republic until September 4th) during my vacations. I contacted your provider and they asked me to send the item back to USA as they cannot give any kind of warranty outside the country. I explained to them that I cannot send back the fan as it will cost me US$60.- it means more than I paid for it. I live in the United States and I have bought several articles through your service and never had this kind of problems. Besides, it is the first time I received an article so poorly packed. I trust your service and I would like to know from you what I have to do in order to have my rights as a customer to be respected,
Thanks in advance for your answer,

EN ESPANOL:
Ojo clientes de habla hispana!! Lean esto ante de comprar de AIR & WATER!! Yo compre' a Air & Water, a travs de Amazon, un abanico con control remoto. Lo envi a Miami a un courrier para que me lo enviara' a la Republica Dominicana. El articulo llego' roto y el control remoto abollado porque esta compaa no empaco' el abanico con las debidas precauciones. Slo le pusieron una etiqueta a la caja y lo enviaron sin bolas de plstico rellenas de aire como se hace en los USA. Por lo tanto no pude usarlo durante mis vacaciones all. Cuando contacte' a Air & Water y les notifique lo sucedido, me pidieron que enviara de vuelta a los USA el abanico, pero reenviarlo de vuelta a travs del courrier costaba alrededor de US$60.-, es decir, mas de lo que haba pagado por el articulo (US$38.- + US$16.- de envo). Al final de todo me respondieron que ellos no daban garantas de sus productos fuera de los USA. Perd mi dinero debido a la negligencia de esta compaa. OJO con esta gente que tiene una poltica comercial mezquina y barata!!
Enrique Pina