My 10 year old son loved the headset until it stopped working after 6 weeks ...
589434
My 10 year old son loved the headset until it stopped working after 6 weeks use.  We did buy another one though and hopefully it lasts longer as it is simple for him to use (when it works).
3787471
Worked great for 6 weeks and now has completely stopped working. I messaged the seller to inquire about a refund/replacement or at least some tips.
2417674
Headset worked great when I first received it, but the playstation controller adapter broke within a week of use.  The company immediately reached out to me when I returned the item and they did everything in their power to resolve the issue.  They are working with the manufacturer to get a better quality adapter and offered me a new set. I am satisfied with the resolution and very pleased with their service.  I am hoping the item works as great as it did when I first used it and that no further problems arise.  Sound quality and clarity was great and the headset really has a cool look to it.  I am excited to receive the replacement.
53983
it was working very good , the sound was amazing  , just stop working after a week ..
637358
I really liked this headset at first. It's lightweight, comfortable and people could hear me fine. However, after two weeks of use the cord started to get crackly and people were complaining of an echo on the other end. These are going in the garbage. Please let me know if anyone has any suggestions for a decent headset.
3383202
The sound was good for the price you pay but after having them for only 6 months they died. I take very good care of my headsets and this is the 2nd Turtle Beach headset I've had in a year. I will not be buying from them ever again.
4451491
I bought this headset based on the Multi-IEM review on Head-Fi and user reviews on Amazon. I must say that I really enjoyed the sound character and tonal quality of this headset.

Unfortunately, sound stopped working in the left ear 45 days after I bought it with light use. I do travel often but doesn't use this headset on a daily basis. The mic, which is on the left side, still works. If I tug the wire, sound would come out, but for all intent and purposes, the headset is useless now. I've always been careful, rolling the cord and putting it in a pouch for storage.

I've had many cheaper and not as nice sounding headsets that've lasted much longer than this. I must say I'm severely disappointed with this product and would be reluctant to recommend it to any frequent travelers.

I'm not sure if the manufacture's warranty would cover this type of issue. But due to my frequent traveling schedule, it's not really convenient for me to send it in for repairs. I hope Beyerdynamic reads these reviews and take steps to improve the build quality of their products.
196323
The sound was great and for the most part, picked up via bluetooth from my Iphone without a problem. But several months ago it just quit working--seems to turn on, but no bluetooth reception, and won't even work when plugged in by wire. Also, the button on top worked fine to change tracks, but never worked to adjust the volume--once you press it down, it just sort of stays pressed down. $33 is too much for something that lasts about 6 months. :{
443492
This is a great headset. The sounds is crisp and clear. I tested is out and from the other line, it doesn't sound like you're on a headset. It picks up sound very well and it is pretty comfortable. You can't beat it for the price!

Update as of 9/14/16
It randomly stopped working, but I guess that is what you get for a cheap headset.
554280
We used these to keep in contact with the kids when they're out playing.  They worked perfectly for six months but now one has stopped working.  You can't hear out of it anymore.  We also tested the range and it could go about a mile before the audio was too broken up to understand.  Would have given them 1 star but we loved them while they worked.

Update: Changed to 5 stars!

I mentioned to the seller six months after I ordered that one broke and they are replacing the item!  That is awesome customer service!  Would definitely buy again!
903413
I love this headset.  Paid $49 for it in April 2009.  Lightweight, good sound, and with on/off switch.  The docking charger does not bother me.  However, as of yesterday Sept. 10, 2009, there is no sound coming out.  It pairs with the phone.  Everything seems to be working fine, it has full charge, still no sound.  It stopped working while I was driving too.  I missed a few calls because California prohibits using cell phone while driving without handfree headset.  It's definitely not the phone because the old Plantronic works just fine.  Well, it was great while it lasted.  Now I have to decide whether to get the same one, or use that Plantronic (heavy, keeps falling off), or just get something else.

UPDATE 9/14/09:  I called Motorola support.  They have been very understanding.  They will send a brand new replacement H690 via FedEx because I only have this bluetooth for less than a year.  They only asked me when I purchased it and where.  No proof of purchase necessary.  Once I get the replacement, all I have to do is send the broken one back.  They even include the return postage with the replacement shipment.  Now, that's awesome Motorola customer service.  So anyone out there having problem with their product, give Motorola a call before throwing it out.
1361498
These headphones gave great listening enjoyment for the 6 months they worked. However, after 6 months' light use one of the sound engines failed so I can only hear sound in one ear. I followed troubleshooting directions included with headphones, to no avail. Their posted contact information which came with the headset appears bogus. I both sent email and posted a customer service query on their website and have not received any answer after weeks of waiting. While this headset was nice while it lasted, it is not worth the money  if it only lasts for about 100 hours of use total. I am very disappointed  in the lack of responsiveness of their customer service unit.
1613072
We have had this set for just 6 weeks, and the mic stopped working already. I was very careful not to move it around, as we have run into this problem before with similar sets. I would expect a product like this to last more than 6 weeks. Very disappointing!
4002934
My kids were really enjoying this game. It is a real shame that it stopped working, only a few weeks after I bought it!
535380
**UPDATE**  After hearing from JLAB (they responded to my review and offered to make it right.. which they did.. They sent me a new headset which i have been enjoying for a few weeks now.. and i have to say... I really missed them and i am glad to have them back.. I am keeping my fingers crossed that they don't break. Thank you JLAB..

absolutly amazing... while it works..
This was my second set.. and i loved it.. REALLY loved the pink.. but as the first one.. it just stopped working... I thought the first time, that maybe i had had done something wrong.. that maybe i had sweated too much on it or something.. then i got the pink one and again, it worked great but about a month into it.. the exact same thing happened... sooo.. that is the last one i will purchase...
1276098
This speaker worked beautifully with my mini iPad and then after 6 weeks for no reason just stopped working.  As I was told it no longer qualified for a return I lost the whole cost and had to buy another speaker. Very disappointed as I really loved it when it worked!
4088599
I have loved these headsets.  The first set I had lasted for years, and then one day, suddenly wouldn't turn on.  So I purchased another set, it lasted about 4 months and then wouldn't connect to the usb dongle anymore.  I used them for bluetooth with my phone till that stopped working and ordered another set.  This set lasted about 6 months, then the cord to charge it stopped working well, and it takes forever to connect to the computer, I actually thought it had failed.  It will NOT connect to bluetooth.  I don't know what happened to that quality I got in the first set, but I'm looking for another brand to buy now.  I purchased from Amazon and Best Buy.