really not worth time to return but would like clue to open battery area
581071
have been unable to open battery compartment..what is the secret..awaiting instructions before return..really not worth time to return but would like clue to open battery area...
2116578
I had to return this toy.  The battery compartment requires a special, very tiny screwdriver to open it.  I called Amazon, and they offered to send me  A screwdriver set for free,  but I decided to just return it.
3918805
Total junk!  The battery cover cannot be opened, even with the appropriate screwdriver (two guys tried).  As a result, it's useless.  Unfortunately, I waited too late to try to return it, but I hope that this helps someone else.  It may good IF you are ever able to get it open -- we could not
3297006
The screw to open the battery compartment was stripped, so I returned it. It was cute, but not worth bothering with a replacement.
3344469
To change the battery, the opener must be unscrewed from the wall and then the internal PC board has to also be unscrewed and removed.  It should be redesigned to make changing the battery easier.
182373
Keys provided does NOT open lock. Got locked out due to low battery, no indication of battery getting low and so was problematic.
1434700
No battery in it and it takes one that you can't find anywhere....
don't east your time
1993567
Says battery back up and doesn't work. Only saved time when power was back on
1659398
Battery compartment is not easy to get to. I have purchased two and both have quit working almost immediately.
3712882
Can you show me how to open the device cos it doesn't say much in the hand book, no pictures to demonstrate
4234447
This battery has a possible open. While charging the red lite flashed indicating charge coming in with no battery, yet batt. was installed.  Camera was dead. Removed battery, and charged it again.  Now it seems ok.  Other review complained of a short life. Would recommend to avoid this battery.

Rocky
4608048
Was excited to see my little scale had arrived. Opened the box and set about trying to get the battery compartment open to insert the included battery.  It's one of those you have to rotate, and has a groove to use to turn it.  A couple coins, a butter knife, and a screwdriver later and I got it open. Of course now it won't close since one of the tabs snapped off while trying to open the durned thing.  I really hate products that aren't well-designed, and this type of battery cover is crap, so the bad review is based on that.  Hopefully it weighs accurately.
259912
Figuring out how to place the batteries in the charger (assuming you  have more than one type of battery) is not intuitive. The minimal directions and small drawings doesn't help either.
2238916
Well, we can't get the battery into the phone, and have learned it is expensive to pay someone to do it for us. Now, we are past the time to be able to return the battery. Learning experience! The battery might be great, but we will never know.
2181077
Battery expansion would not allow me to close battery compartment. Because of that issue I could no longer charge battery
Also if you want to find something you have recorded if was very calmcumbersome.
4456144
I was not able to open the battery cover. I spent an hour trying to open it, nearly spraining my wrist. I cannot believe I just spent $60 on a product I cannot even use the best part of. Will be returning and will not purchase from this company again.
3593004
Poor contection with battery - Does not work or very difficult to turn - Don't buy