Keeps turning off on its own and doesn't pair both phones as easily as the Motorola
598019
Bought it for a replacement for my Motorola because it works with two phones.  Keeps turning off on its own and doesn't pair both phones as easily as the Motorola.
4535629
The bluetooth function does not turn off after 30 seconds. It stays on and runs down the battery. I have had to take out the battery in order for me to use it. I really am disappointed as it is an inconvenience to put the battery in when I need to use it. Other than that it functions well and connects with my phone.
2829569
The phone's bluetooth function doesn't work well, and its battery drains out quickly (within a few hours) time to time.  I had the original RAZR phone for a few years before upgrading to this one, but I definitely prefer the original RAZR over this new phone.  I am getting a new phone now.
2692269
I had such high hopes for this phone.  I bought 2.  I returned 2.  The first one kept bouncing itself into Airplane mode.  Calls to my service provider and to Motorola were unable to fix it.  Moto instructed me to return it saying it was a hardware problem.
The second phone showed display issues but more importantly ate up battery time at an astonishing rate.  I was recharging halfway through the day.
And it did other weird things that I honestly can't remember.  All I know is I was very disappointed and frustrated. It is GREAT memory for the price.  The camera is very very good.  The phone comes with almost no bloatware.  The interface is a little awkward but you can get used to it.  I have always been very impressed at Motorola design, durability and value.  I am so upset this phone didn't work for me.  I would almost try a third phone, there is just so much value in this one.  But...I can't.  I have 500.00 out waiting for refunds on these phones.  I can't do it again.  It is like having a boyfriend that you just love but won't get a job.  It just has to go.  Motorola quality is NOT what it used to be.
4259321
AMENDED (04/23/2017) SOAIY fast refund
With all problem solving tactics exhausted, SOAIY refunded both purchases and will be sending the shipping costs when the units arrive at their end.  I'm giving  two more stars for superior customer service and the, now, likelihood that the units work well with most bluetooth receivers but Motorola phones, alone, appear to pose a special problem.
NOTE: I can validate that they pair, just fine, with any Samsung phone or tablet.

AMENDED (04/20/2017) SOAIY working the problem.
I can't raise the rating yet but I need everyone to know that SOAIY busted their chops to make this work right.
Engineers are involved and there is no lacking, what-so-ever in customer service.
I have a Motorola phone and that's normally a good thing but they may not be compatible with SOAIY yet.

AMENDED (04/11/2016) : SOAIY saw the 1-star review and is now mailing me a more expensive, newer unit.
I remain skeptical but am impressed with their willingness to set things right.
If they do, I'll amend this again.

I disliked writing negative reviews.  ANY product line can have a bad day or a bad unit.  But this is over the line.
I bought two of these.  One for myself and one for a friend.
Within 4 months, the microphone on mine quit working.  It would pair and the speaker worked but zero sound reached anyone at the other end.
I've been using Bluetooth devices, successfully, since they were first marketed and, in general, I really love them. No amount or resetting or trickery was successful. Then, three weeks after mine quit working, my friend's became dodgy.  Now it will only pair effectively if you reset the phone, put it in a specific mode and THEN pair it. Her phone works normally with any other Bluetooth device.
I'm just waiting for the mic to fail.
240044
The WiFi is terrible and Motorola has not be supportive in this matter. Still under warranty but won't send a replacement or provide any assistance.
1927884
When its working it works great but when its been on for 24 hours it eventually goes off-line and its difficult to get it to re pair.
3185638
Haf to try multiple times before I was able to get this to pair with my phone. once I did it shortly disconnected and I had to try it multiple times again to get it connected. Went through this whole process three times before deciding to return it
2362386
I have owned this phone for a few months now.  It is my first smartphone and I've enjoyed many of the cool features:  high resolution screen, mp3 and video player, cool apps on the Android market, syncing with Google email and contacts.

However, the major drawback or shall I say the MAJOR PROBLEM with this phone is that it SHUTS OFF automatically several times throughout the day. You have to click on the power button and wait several minutes before it's operational.  It's frustrating and very annoying.  If you want a reliable smart phone, don't buy this product.

UPDATE (4/1/11):  The Android Market offers a free app called "Captivate Keep Alive."  It prevents the phone from automatically shutting off.  An excellent solution to the problem noted above.  I love my phone now!
1937428
I've had the original Jawbone for several years and was fairly pleased with it's performance. But when I got a new phone the old device would not hook up, so I chose the "Prime" as it's replacement. It's always disconnecting, it has a very thin sound and most of the time I can not hear the person I'm talking to. And it will not work with voice command, so it's pretty much useless.
4397698
It don't stay connected on Android 6.0.1, also it doesn't work as a trusted device to keep your phone unlocked... The Motorola keylink works better, but still disconnects all the time, and the only way to get it to connect again is for you to open the Motorola Connect app (but sometimes you have to ping the device for it to actually stay connected) and leave it running in the background (if you close it, it will disconnect...)
I would avoid the whole Bluetooth LE (low energy) thing... There are just way too many bugs on the Bluetooth stack on Android... :-(
940166
Not sure about Motorola's quality control!! The "high" power transmit button already stopped transmitting on one of the two radios.  I'm highly unimpressed - this was after less than a couple of days of use.  The low power button still works, but the unit will not transmit on the GRMS frequencies.  When you push the high power button everything on the screen lights up and nothing happens, almost as if there is a short of some kind within the unit.

I know there are not a lot of options for this price point of radio, but I'd recommend staying away from this particular model.
1096220
You have to disconnect your phone from your WiFi and set this up as a separate WiFi network. That's bad enough but I never got it to pair though I tried for too long.
4582250
I have gone through 2 of these Motorola 360... both have had the screen go out. I returned the first one and got a replacement now total the second one has broken I am out of time and cannot return it. Very frustrating.
4933487
I really liked the H730 but whenever I used it on a call, the people on the other end would hear a loud echo of their own voices.  I know it wasn't the line or the phone because I've used other bluetooth headsets with this phone, it happened every call, and I could switch between the phone and the H730 in mid-call and the people on the other end would know.  Motorola usually makes good stuff so maybe I just had a defective one.  OEM Planet was great and gave me my money back without any problem.
2497436
Battery and syncing are shoddy.  Since it pairs like a headset, getting it to play music gets a little more complicated than I intended (for someone technophobic).
329495
Had a difficult time pairing with my android and even after that unable to access several functions that they claim it soes