Four months after receiving my FIRE HD And it doesn't ...
581035
Four months after receiving my FIRE HD And it doesn't turn in often.v it flashes screens, crazy piece of equipment...
2935103
I have only had my Kindle Fire for 15 months and it started to cause problems as it would not load up.  Did a chat with Customer Support and after turning kindle off and on  and plugging it and still not working, they told me that they were sorry but they couldn't help me.  My warranty is expired but they would give me a deal on a new one.  Cheapest one was $130 and then on up---are you kidding would I really want to purchase another one if they only last this long.  Very disappointed with Amazon and will look elsewhere for a tablet.
2863645
After only 4 months, my Acer Chromebox has completely stopped working. Upon inserting recovery media, a prompt says "An unexpected error has occurred. Please refer to this URL for troubleshooting tips:[...]" where no useful information for recovering my device can be found at all. This is unacceptable. I would be fine with a shelf life of 2 years, maybe even 1, but 4 months? I'm completely disappointed and will not be ordering any Acer products ever again, unfortunately.
4119816
My daughter had a kindle fire HD that was 11 months old when the device would start shutting down even with charge. Then it stopped booting up at all. We contacted customer service by phone and explained what was happening did some diagnostics over the phone but could not turn on device. Customer service issued a return slip and sent us a new Kindle HDX very good customer service very happy about outcome and a great device.
1209260
I owned the original Kindle Fire and I've now owned this HD for about four months.

I'm getting rid of them and getting the iPad Air instead.

What works well on Kindle Fire:
1) Reading books - although I still have my eInk Kindle for reading outside
2) Watching movies
3) Watching Hulu Plus

What doesn't work well:
1) Web browser
2) Anything involving typing, due to slowly responding keyboard
3) Lack of apps (no Dropbox, for example)

I can do everything I need on the iPad Air -- such as using the Amazon Instant Video app and the Kindle reader app.

The Kindle Fire is cheaper... but it also just doesn't work that well.
1908624
I do not like the fire hd. It's difficult for the kids to work and there are no fun games for them to play. I also don't like how I have to switch back and forth to get to certain games I downloaded for my son as a parent. I have to go under my profile for him to play the games he likes.
4141556
I have always like Amazon's products. I have owned several kindle ereaders and have loved all of them. Last year I purchased my first fire and I loved it as well. I wanted to upgrade to a newer generation of the fire for the expandable memory. I first bought one of the 40 dollar 7 inch fires, and it did not work straight out of the box. I did several factory resets and it finally worked well enough that I gave it to my nephew. I purchased this one thinking that the more expensive fire would be of higher quality. It also did not work starting on the first day. The screen alternated between being unresponsive and randomly doing things on its own. The side panel on the silk browser would pop out and then not go all the way back. The keyboard would also suddenly pop up on the home screen. When I asked for help, I was told I should do a factory reset. I opted to return the device instead since I had owned it for less than 12 hours. I do not think a device that requires to be reset when it is brand new is a quality product. I will never purchase a fire again. I will instead shop around and find another tablet on which to spend my money.
UPDATE:
I went to box the kindle up this morning to return it, and I found it working perfectly. There was a notification that it had been updated over night. I am now wondering if the issues were caused by the kindle attempting to update as I used it. I am going to hold off on sending it back for a few days to see how it performs. I am going to update the stars from 1 to 3. If it continues to work as expected, I will adjust the rating higher and delete the first part of my review.
FINAL UPDATE:
I decided not to erase my earlier review so others can see how my opinion changed the more I used the device. I would give the Fire a 4.5 star rating now. I do wish I could get rid of apps that I do not use, but I am willing to overlook that. I am happy that I finally decided to be patient and give this tablet a chance. I am not disappointed at all with the purchase now.
2239826
While my satisfaction with the features of this product is not at issue.  I am extremely unhappy that my Kindle Fire stopped functioning after just one year of use (14 months)...which put it outside its warranty coverage.  I was told if it had been a battery issue they would have taken care of the problem, but because it was termed a "software issue" they could not do anything about it.  I was given a $20 credit toward buying a new one.  Because I was so disappointed with my Fire failing after only one year, I decided to purchase a Paperwhite instead.  I need to mention that I was NOT a heavy user of my Fire.  I only used at night for reading...I also own a Kindle Touch which I use during the day (lighter weight to hold and works great during daylight hours).  So while I will still buy Kindles because I love their products (I have owned others in the past), I am greatly disappointed that this particular Kindle failed after only a year and wanted to be sure to encourage people to buy the extended warranty to protect their investment in this device.
4278842
I bought a Kindle Fire HDX8.9 with 4G AT T service about 2 and a half years ago. I loved it up until about 2 weeks ago when it crashed and wouldn't boot up. It was stuck on the logo screen. Today I was told that it was unrecoverable,  something  wrong with the mother board. For $500 +, it should have lasted longer then 2 and a half years. All Amazon offered was $30 off a new one, only the HDX 8.9 was discontinued. I bought a new Fire HD 10. It is slow as molasses, no 4G, low volume and keeps going back to the home screen. I believe that I am done with  Kindle Fires.
2373975
I keep loosing my screen and getting web not available. This should not be happening with a new  kindle fire HD 8.9  I paid too much money for this too keep going on .  I PURCHASED THIS IN DEC 2013 .  Not quite 3 months if this isn't corrected I will  have to return
For a refund or a new kindle. Plus the screen keeps changing to another screen on its own I was in the middle of
Editing my complaint and the screen went blank that's what I'm talking about. I don't think I want another kindle
3540572
Fix the product problem. It is not just me that is having a problem. I would like to actually use my Kindle Fire, but it will not charge.

Thank you.

I do not want a new one. I want this one to work. It was a waste of money.
141280
I got the new HDX a few day's ago. I use to have the kindle fire HD, but that stopped working...for no reason. I did have it a little over a year, so I couldn't get it replaced:(  but anyway, I got the new one 3 days ago, and last night IT STOPPED WORKING! For no reason! I didn't drop, spill anything on it. It just STOPPED WORKING! I put it on the charger and let it charge over night, next morning,  hit the power botton and it still didn't work! I tried holding the botton for 1 min, then 2 min... still didn't turn on. Luckily I still had the receipt (bought it from mejier) and they replaced it:) but seriously, this is the second time I have had a problem with the kindle products. If it happens AGAIN, I will be done purchasing kindle tablets, and all that ish.
950211
I purchased my Kindle Fire HDX 8.9 16 gigabyte in May of 2014. At times the screen sensitivity seem to be an issue but I just chalked it up to the flimsy feeling of the entire unit. About a month ago they screen seemed to be going dead in areas. I called customer service they had me do a reset then a complete system reset and then a factory reset. Well you can guess that eventually the screen became so insensitive the toy would no longer work. Eventually, after much time and inconvenience on the telephone the tech person finally surrendered to the fact that this was a hardware issue. The tech person also offered that unfortunately I had not purchased the extended warranty and in her words said "you purchased this fire way back last May". Apparently I should have been so grateful that this $400 toy had lasted 16 months. Then the tech person turned into a sales person, she told me she could offer me a replacement , I was surprised but grateful then she explained that her offer was really to provide a new $349 fire  for the low cost of $314. I guess my fire days are over. Does anyone know what I can do with all of the Kindle coins? Don't let anyone suggest that this compares to Apple...
1683838
Just got my new Kindle Fire HD today. Yes, the display is stunning, and maybe it's pretty well integrated with the Amazon Instant Videos. My biggest gripe is that it won't sync my gmail mail/contacts/calendar - even though there is a default GMAIL option during the email account setup process. Spent an hour chatting with tech support and they say that Google disabled that feature. If so, why are they still marketing that level of integration? I'm very disappointed that Amazon isn't doing more to undo whatever happened between them and Google. My wife got me the new iPad for Christmas and between her and my son, I don't get to use it very often. Honestly I was hoping this would take its place; however, it appears that won't be the case. I may consider returning it...
3345025
Let me share with you how Amazon tablets work.  Okay?  I bought a Fire HDX 7 in late October, 2014.  Beginning of 2015?  End of support.
No bug fixes, no OS updates.  That new OS that came out, Fire OS 5?  Comes with these tablets, that have slower processors, less RAM and lower resolution screens.  But not for our $200-400 HDXs from 1 year ago.  Sound absurd?  It is.

That's what you're signing up for.  1 year of use, then it will become obsolete, bugs will not be fixed, programs will not be supported,  things won't work, and you're out of luck.  $200, down the toilet a year later.  Their answer?  Buy a new one.

Want advice?  Save for an iPad Mini or iPad.  Even the iPad 2 from 2011 is still supported and runs the latest iOS 9.2.  That's how you support your customers.  What Amazon is offering is a disposable tablet, yet continues to make direct product comparisons to the iPad and iPad Mini line throughout their advertisements.  They're not iPad competitors.  They're far closer to those $30 Generic Android tablets you find at discount stores.

Don't fall for it like I did.  These are a waste of money.  You WILL regret it.
4292871
This item quickly synched to my kindle fire hd 8.9...no problem.  However, it does not hold a charge if not in use for days.  Now I can not get my kindle fire to even "notice" it anymore even tho it shows that it is "on."  The blue light keeps flashing and keyboard does not respond.  Have tried numerous ways to get the "bugs" out but no go.  It may just be mine and the fact that I do not use it ofter enough.  I am not sending it back because I do like the case itself.
224753
I'm am awaiting the arrival of now my 4th Kindle fire from you Amazon!! The first two stopped charging after a few months which were quickly replaced but the third that is only 2 weeks old now freezes and needs to be rebooted at least 5 times a day...