Can't install & support is AWFUL
599045
Plug-and-play doesn't seem to work, and this is only brand I've ever had that problem with. I called Support (after 20 minutes searching their web site trying to solve the problem). I got transferred around and they collected my email address and phone number twice (and wrong, apparently). And at 10-minute mark, I had yet to talk to anyone about fixing what could be a simple mouse problem.

Given the tremendous overhead in getting support for such a simple piece of hardware, and given that it didn't work for even it's most basic functions, I can't recommend anyone spending their money on this.
125528
Terrible install.  Dmagaes Windows Update.  Norton Support clueless as to how to fix it.  Had to go to Microsoft Knowledge Base to find fix.  Norton still has not learned how to make a product that does not cause problems with Windows.
2202804
After following the installation procedure, Windows reported a "device failure'.  I tried deinstalling/installing three more times with the same result.  I called customer support and was told to either send an email or leave a message for a call back.  I opted for the email, but still haven't got a response after a week.  I phoned support and got a real person this time, but he was stumped.  He said he would look into it and call me back - that was five days ago.  Needless to say, this one is going in the amazon.com return pile.  Big waste of time.
3348267
Nothing but problems after professional installation.
1270099
The disk installs the program, then gets stuck in "updates". Cannot use Quicken and get no help from Intuit in response to my help request
4137721
It refuses to install on my Windows 8.1 pc. And TurboTax support has been no help in resolving the issue
1855889
THIS PROGRAM IS GARBAGE !  I tried to install it and after reading and imputing the tiny tiny product key it saya gotta be signed as admin well I  always am signed as an admin and and I need to start all over again
4373041
Followed instructions for installation.  Installation software repeatedly locks up, gives message stating that only USB and firewire are supported even though the drive is connected by USB and I can see it in My Computer.  Lacie on-line support is awful and support options limited to submitting an e-mail detailing my problem.  Wanted a back up drive, got a time waster.
3009469
i looks  won't install until I complete my move. ask me later, ok?
2963205
trying to get this installed/support from Microsoft & Skype/actual functionality terrible, still, stupidly probably, that it will work out.
1550315
It is almost unusable.  It took MANY tries to get past data errors before it would install.
388039
After having uploaded and deleted and re-installed, I still can't get past the required ppload version 1.10. Always fails, even with wired internet connection. Have done my best to troubleshoot but still can't play the game after hours of installing frustration. The retailer says they can replace the disk--- no help, as the install routine appears flawed, not just overloaded servers. What a waste of time.
2493421
Really janky programming, really bad support. Basically just some download links and some instructions that don't work. Apparently no one on the entire internet had the same issue I did.
3903706
I was unable to install in my computer, so I just paid 9.99 for nothing. How can I get a refund?
1897246
It's difficult to review software when it refuses to even install!  Running Windows 8.1 64-bit.  I've searched on-line help and there does not appear to be any recent help on error 1601.
246271
I've been refomatting and installing OS for over 26 years and this is by far the worst, messed up version I've ever worked with. For example, CHDSK (Check disk) told me that there isn't enough disk space to rewrite a file when I have over 200g of free space. I have been working on this for over 30 hours and have had to reboot and/or reformat and resintall over a dozen times and I'm still sitting here waiting, and have been waiting for over three hours, and it still hasn't shown me the "choose a language" screen.

As far as Media Center, which didn't work the first time it was intalled and I never could get it to work right, it's OK. I just haven't seen anything worth dealing with the instability of this.

Next time I buy a computer I will either go with an Apple or try to get one with XP.

Now I'm going to go investigate using Linux.
1262351
I had to call Microsoft to help me install it. The product key was not valid and after an hour on the phone they issued me a different number that worked but the computer still has to be rebooted every time is is shut off.