Always had a great expirience with plantronics until now...
598635
Product arived quickly and in good conditions but...

Hands free stops working after a cople of calls, tried this on a samsung galaxy and Voon a nokia e5-00, same results.  Coming from a Voyager 510 and a Voyager pro its a real shame.
860406
My daughter has one and she couldn't stop talking about how comfortable this headset was and how amazing the sound quality was. She used it everyday, even whilst exercising and rarely charged it because of how long the battery lasted. However, about a month ago, the buttons sunk so deep that it can no longer come on. We tried opening it but the screws are so small nothing can fit to open it. Now she's sad because its now considered a lost cause. It lasted about 5 months. Amazing headset, just flawed by the somewhat inferior buttons.
588747
I've had these h as phones for a little over two years and they had been great until the other day and now one ear isn't working. I think for the cost, they were awesome.
162009
I was beginning to think this day would never come. Had my old Plantronics Voyager 510 for so long and never found anything I liked as well, until now. Sadly, I am no kind of "power user" so my review is probably only going to serve those like myself. People who use a cell (or cordless) phone to actually make calls. But I find this vastly better due to it's excellent voice control, to use on one of my PS3 games (Tom Clancy's EndWar), as well.

  The biggest complaining I have with my old Plantronics is the on/off button. I swear the finger tip I use for that blankety blank button will probably have to be amputated someday from all the abuse it has taken with that crap button! This new model is like heaven. A nice SIMPLE slide button for on/off. Worth the price of this item for that improvement alone....On the opposite side is a button that you press to control volume. 3 levels to choose from PLUS a "mute" mode.

  There are features for those who have to be forever "connected" like Vocalyst which I probably will never even use or try. If I decide I want to however, this comes with a 1 year FREE trial. A pass code is included. Personally, I want to be OUT of touch! But should I try it, I will add to this review since there are probably more people who want to spend their time using such things than I do.  The device is very simple in that I was able to have it up & running without ever even looking at the directions in less time than it took to unbox the thing. Came in a huge 2 sided plastic case I will probably find some great use for around the house. This headset comes with a nice fabric pouch as well. The only weird (to ME anyway) thing was the natural place to press to take or end a call is actually for voice commands, to call or end a call is at the TOP of a sort of toggle on the earpiece. To call you tap the TOP (not bottom) of the device when in your ear.

  Things I like:
-The SO SIMPLE on/off slide control (LOVE is a better word!)
-The sound like ALL my Plantronics devices is excellent
-You tap the bottom button and ask about battery life=it TELLS you how much charge remains=brilliant.
-Voice Commands in general are just great.
-STOUT charger connection, not at all flimsy.
-3 adjustable earpieces to fit YOUR ear
-An INCLUDED ear "clip" if you feel you really need it

  Things I dislike:
-Nothing at all so far and that is really unusual for me.

Some basic specs are:
-4 hours talk time
-7 days standby time
-33 foot range (though I am getting nearly TWICE that for some reason?)

  I would give this 5 stars and will upgrade it to that once I have more time & use. I just am not the type off person who runs out after 5 minutes yelling this is the BEST! I think this probably is however, but let's start with 4 stars and let it EARN 5 with some serious use & abuse?  I own 2 of the previous versions. This cost nothing for me to try thanks to the Amazon Vine Program. If I have ANY complaint it is that now I have to shell out the cash for a SECOND headset because once again, I have stumbled upon something i HAVE to have for both my wife & myself, we don't share well....And I really like to cut down the amount of radiation from a cell phone by using an earpiece like this.
2290096
This is the third Plantronics Bluetooth earphone I have used.  I purchased the first two and would have given them 5 stars.  The first was a Plantronics VoyagerPro which I sadly lost.  The second was a Plantronics Voyager Legend UC B235-M which understandbly failed after long, hard, and heavy use.  No complaint there.

I went to this Voyager 5200 because I had such good luck with my previous Plantronics earphones, and my employer had purchased it new and it was unused by another staff.  I give this Plantronics 1 star.  Like others have reported here, mine constantly disconnects from my phone.

Plantronics support suggests "forgetting" the device, rebooting the phone, and then re-pairing, but this does not resolve the problem.  Disabling the "presence" option is another thing they suggest, but that disables other functionality you still want to have.

Because it consistently disconnects from the phone, it can actually make it dangerous to use while driving.  This is because the "disconnect" often happens when you placing or receiving a call "hands-free", causing you to have to look at the your phone to manually force a re-connection.  There have been many times where I have been hands free, and suddenly realize the earpiece has disconnected.

As if all of this is not bad enough, unlike my previous Plantronics earphones, there is often NOT a voice announcement in your ear from the device saying "phone 1 disconnected".  It just disconnects, and you have to look at your phone to verify that is has disconnected - again.  Further, if there is no announcement you have no idea when the person on the other end stopped hearing you.

Also, when you place it in your ear and turn it on, it is rare it will tell you "phone 1 connected".  Again, you have to look at your phone to verify, or test with a voice command.

All this is not a matter of being technically challenged.  I have worked in IT for nearly 20 years and I'm a CISSP.

I have kept the firmware updated, and as of November 2017 I still have the problem.  I'll be looking to replace the 5200 with something else, and it will very likely not be a Plantronics.

Craig
903413
I love this headset.  Paid $49 for it in April 2009.  Lightweight, good sound, and with on/off switch.  The docking charger does not bother me.  However, as of yesterday Sept. 10, 2009, there is no sound coming out.  It pairs with the phone.  Everything seems to be working fine, it has full charge, still no sound.  It stopped working while I was driving too.  I missed a few calls because California prohibits using cell phone while driving without handfree headset.  It's definitely not the phone because the old Plantronic works just fine.  Well, it was great while it lasted.  Now I have to decide whether to get the same one, or use that Plantronic (heavy, keeps falling off), or just get something else.

UPDATE 9/14/09:  I called Motorola support.  They have been very understanding.  They will send a brand new replacement H690 via FedEx because I only have this bluetooth for less than a year.  They only asked me when I purchased it and where.  No proof of purchase necessary.  Once I get the replacement, all I have to do is send the broken one back.  They even include the return postage with the replacement shipment.  Now, that's awesome Motorola customer service.  So anyone out there having problem with their product, give Motorola a call before throwing it out.
3479043
I use these head phones all day and every day at work. I find them really good quality and they do everything that I want. My only problem is that they are a little large but I suppose that I could have chosen a different model.

***Update - 10 Months on, these headphones started to have real bad problems. I started loosing sound in on of the speakers and I need to keep wriggling the cord to get them to work. I'm very disappointed!
1961184
7/26/2011
I love the fit of this headset.  I wear it without the hook and that has been enough. I love the power bar and notification features.  However, here are the issues that keep this particular Plantronics from being the best I've owned:

1)Sometimes the sound clarity and noise reductions are excellent.  Sometimes, the noise reduction is awful. There have been many times I've actually had to stop using the headset and resort to the phone because the sound was so terrible. Even when reducing the volume, the feedback was dreadful.
2)I've owned this for about 2 months. Last week, I started having 'out of range' issues.  Now this is QUITE irritating. I can understand a dropped connection 25 feet away - even though it boast connection up to 30 feet. But my iPhone4 is in my hand or in purse on shoulder. What the ...

Yes, these are the only two issues. Too bad these problems kind of render the headset useless more times than it should.

7/28/2011
Dropped Connection: I noticed this occurred when the power for iPhone4 was low. Also, past disconnects have occurred in wireless environments and that maybe a contributer as well.
338979
There is no doubt the technology is great, I can hear the difference the minute I make a call. However, the design change of the body of the headset has made it less comfortable to wear than the Voyager Pro or Legend, even after an hour of continuous use. Half the equation is comfort and I think Plantronics has forgotten how nice and comfortable the tapered body of headset felt behind the ear as in previous models. The compactness or boxiness (for lack of a better word) of the 5200 makes it less flexible as well. Grab the Legend or Pro's earpiece and you can easily feel the flexibility and movement, they're easier and quicker to put on than the 5200. I actually lost my Legend and kept my Pro as a back up and it works great after over a year of storage. I purchased another Legend and the 5200 and honestly still not sure which one to keep. I'm definitely a Plantronics fan but find this design not nearly as comfortable as the previous models.
Update: After a few days of use I'm definitely returning the 5200. As in other reviews I'm getting static, especially when trying to answer incoming calls. I hope this isn't a trend with Plantronics headsets. Looks like I'll be sticking with the Legend or Pro until Plantronics gets their act together.
353901
Plantronics is the BEST!!!  I have tried others and I go back to Plantronics.  GREAT quality.
398173
The last three pairs of headphones I have owned, have been nuforces. ne-6's at first, then ne-700's, and then the ne-700 refresh that came earlier. I have always been absolutely thrilled with the products, they were great. They were strong, they were beautifully crafted, and sounded GREAT. This was however, until I bought the most recent pair of these that I have. I have not had them for what, more than a month or two? I was experiencing driver flex in the left driver, characterized by a crackling in the driver, which was manageable to me, I was able to filter it out, but not long after that, it completely stopped working. I can only listen to music in my right ear now and it is very disappointing. I am not rough with my headphones, I wrap them VERY delicately, and put them in the pouch they came with, no stress no tangles no nothing, yet somehow they still managed to fail.

I am a very disappointed customer at this point. I can't recommend this brand to anyone else at this current moment, I'm fairly heated that I lost 65 dollars to a pair of headphones that I don't feel I got my money's worth out of. It's a shame.

TL;DR

Great sound, great look, poor build quality and durability.
3613290
I personally think Plantronics Voyager 510 is still the best choice to go.

I love my Plantronics Voyager 510, too bad I lost it.

I bought this one because it seems like it is a new product.
I dang made a wrong choice...

Plantronics Voyager 510 felt so comfortable when put it on the ear, but this one just hurts my ear like hell!
1042260
The Plantronics Voyager 510 looked silly - like a prop from early Star Trek episodes.  I bought it based on reviews, not looks.
I found it was surprisingly comfortable in spite of being bulky.  Sound quality is excellent - great for talking in a car, office, hotel lobby, etc., where the sound cancelling works well.  Does not work in wind - just ask the person on the other end.
It supports two lines - essential (some reviewers have complained about call waiting - it handles this fine, but the multifunction button takes some getting used to.

This is also the most durable, forgiving piece of hardware since my HP12C calculator.  It has gone all over the world, in and out of pockets, briefcases etc., losing some of its paint but none of its functionality.

Sadly, I finally lost the ear piece, and the joint between the boom and the battery/transmitter is failing.  But it's been four years!  (note my first one suffered a failure of the power button in the first two weeks, and was replaced free of charge by Plantronics).  I can't say enough good things about it - clearly others have discovered it too, as it's now twice the price I paid in 2006!
1431819
.... as long as they worked I was very happy.  Superb sound across the entire audio spectrum.  Very comfortable.  After 8 month of very gentle use one earpiece stopped working.  This now is my second set.  Bought a pair of the ms01 before.  The only lastet little over 3 month.

Hey Thinksound, there gotta be something wrong with your built quality.  I also own a pair of the On 1 which I love, but sometimes they are too bulky to carry around.  I believe should be due a free pair now!! What do you think?
3838176
Really good sound quality on both ends of the phone. I personally think it sounds as clear as my jawbone Icon did. The speaker went bad on it and no warranty. Jawbone said throw it away and offered 20% off another $120.00 earpiece through jawbone direct and not through Amazon. The price for this Plantronics was fantastic and if it breaks, I won't hesitate to buy another for the price. Can't beat that......
4325800
I purchased this Unit after much consideration and research, I'm an AVID Bluetooth wearer, I can't stand to speak with my phone to my face. I have to have a Bluetooth!!! Jabra extreme, Jawbone icon, era, Sound ID six, Blueant Q2, Plantronics M1100, you name it, I've tried them all, but I've yet to try the 975. (Jawbone Era is my primary now)

To get to the point,.. I bought the 975 and was optimistic to see how the Audio IQ2 will work. Yes it looks amazing, fits well, etc. the carrying pouch is cool. I was even willing to forego the no A2DP and no FW updates..

Real example  ***** I was using it inside of a fast food place during lunch time. of course it was a lot of chatter and background noise present. My caller could hear me, but stated they could also hear all the other sounds and noises and had to concentrate on my voice... ...  I said ok.. fair enough, let me turn it off and switch to my JAWBONE ERA (originally purchased in 2011) With the ERA my caller said they didn't even hear any other noises but my voice, and couldn't even tell that I was in a fast food restaurant.... What is to be said or done,.. but to return the 975

If noise cancelation Is at the top of your list.... get a JAWBONE... Maybe the Voyager Legend will do a better job than the 975 I'm sure b/c it has IQ3 technology, but I can't stand its over the ear form factor.  Much love 975 but Jawbone ERA prevailed yet again
4763313
I bought these in July and have loved them. I am not a heavy user but wanted to have something in the ear because the regular earbuds are too big and fall out. I also liked the fact that I can take a call when out walking the dog, without taking my Iphone out of my pocket. In ear and microphone, that was what I wanted.

Today, the microphone no longer works. Too late to return them so I am out the $$ and will have to buy something else. Too bad because they were just right for what I wanted
Edit: January 2013
They sort of fixed themselves after my last review but have failed again, as of today. I guess it's not a bad run. But I have since learned that Skullcandy has a lifetime guarantee, as long as they have not been abused. So, I'm sending them to the company for either a fix or new pair. Good reason to purchase this brand