Just out of warranty, They must know they have a problem
587725
Long time Amazon customer.  Not particularly happy with this product.  I have taken incredible care of this product.  Never exposed to water, heat, cold, humidity etc.  Never left the house.  Just a little more than 2 months out of warranty the product stopped working.  Same problem that many, many others have had.  IT FREEZES and cannnot be started (tried a reset many times).  Even though this is a problem that Amazon must know they have when building the product they sell it anyway.  It is one thing to warrant a product against unknown manufacture defects.  It is quite another to sell a product with a known inherent defect and hope that it doesn't die before the warranty.  This problem has made the books some of the most expensive I have ever purchased.  As another reviewer stated "at least my paper books don't feeze up when I'm reading".  Lesson learned.  Never again with kindle.  Fool me once (and thousands of others) shame on you.  Fool me twice, well you know... you shouldn't fool someone twice.
1985525
I bought 2 of these and after 8 months one wouldn't work anymore.  I had not misused or damaged it in any way - it just stopped working. As it was still under warranty I sent two emails to Fordigi as they specify in their instruction manual, and never heard anything back on either email.  The warranty appears to be a sham... While they worked they were great but if they advertise a warranty and then don't give you any way to contact them to return it, then the warranty is meaningless.  I hoped they would stand behind their product but it's been two weeks and I'm stuck without any other recourse.  Don't buy these - they break and they don't stand by their warranty.
4728188
We bought this iron from Amazon last September for about $28.  The price is now just under $40, so someone must like it.  The iron itself was compact and good to use, except that it suddenly stopped working less than 9 months after purchase.  When contacted, Rowenta asked for model and serial numbers off the iron, and proceeded to inform us that it was out of warranty.  We produced the Amazon receipt, showing it to be within the one year warrant.  They then gave us return instructions, but told us it would take them three weeks or so to determine if the problem with the iron was covered by warranty.  If they decide it's covered, they will ship us a new one some sweet day.  Of course, meanwhile, we're without the iron for over a month!  There might as well not be a warranty on this product.  I also note that this iron wasn't used more than twice a week, so it clearly shouldn't have stopped working after such a short period of time.
3590572
I have had my Tv  for a few years now and I had the bulb replaced once so I thought I was safe. then the whire dots apprared and now i am waiting for the repair shop to call me back with my estimate for the repair that SAMSUNG SHOULD BE COVERING!!!!

Yes the TV is out of warranty, but they are reparing other models for free yet this model isn't on the list yet??? Come on, bite the bullet and repair them all or Samsung will be losing another customer and don't think that I will ever recommend Samsung to any of my friends...

Like I said its a great TV till Samsung screws you on the repair bill.
4918668
Received this mouse about 80 days ago and it developed a rather curious breakdown. It started to double click every time I left clicked even once which of course soon made it absolutely unusable. I troubleshot the issue down to a hardware problem by the simple expedient of trying it on another computer (it demonstrated the same malfunction there too). Now of course breakdowns happen and I figured that since i was within 90 day warranty period I would just exchange it for a new one. When I got in touch with Nu Image they said they don't handle warranty replacement (for there own stuff!) and that i should go to the manufacturer. Went to HP's site and it said they don't handle warranty replacement for stuff sold by third parties. I had to go out and get another Mouse (not an HP one you can be sure) So to Nu Image I say enjoy spending my money guys, after all it's all you seem to care about.
1305498
At first these were fantastic. I have a pair for my boyfriend and self. Great price, great looking, nice case, etc etc. bought them in December for Xmas but mid January one pair had a ear piece go out. My pair thought continued on fine, but in the past couple days no matter how long I charge them for when I get to the gym I am disappointed to find they no longer power on

I am very careful with these and am sure to put them away properly and care for them well. As far as the warranty I purchased that seems to be as described. It is a 2 year warranty you can use once so that company, square trade, advised I call
Amazon first as they should replace them and I should save the extra warranty. Called amazon and they then advised me to contact the company....in my opinion amazon should be doing that. But anyway I did this with the info amazon gave me, never heard back from the company after multiple emails...called amazon back and the new rep I spoke to basically told me there was nothing they could do and that it was not their problem and that she can not give me a new pair as she could lose her job. I work in retail and would like to point out this was probably the worst customer service I have ever received. After arguing with this women she agreed to give me a refund...I have an email that states this but still have not seen this refund to my amazon account to buy a new pair.

Personally I would no longer sell these and look into some better training for customer service.
4933788
The product is great when it works but BEWARE if it breaks and you have to try to get it warrantied.  I have never in all my 35 years in business had a company so unapproachable and so difficult to work with.  Believe me, just buy a new unit, it will be cheaper.  You will spend hours on chat (the only way they can be reached) rebuilding their unit for them, downloading software and putzing with the unit.  Even after it fails again they are not willing to replace it unless you fill out some type of RMA request form, they take two days to decide if they want to act on it and maybe just maybe they might condescend to allow you to send the unit back for evaluation.  I had to badger them for at least an hour on chat before they would even agree to allow an RMA.  Then I found out about the RMA process which is ridiculous.  In other words, their warranty is non-existent.  I will NEVER use Ubiquity again!
80546
Ok it worked right or of the box and continued for about 8 months, but then it started having issues, and once the company reached out to me for help (took about a month and a half) they informed me that I was just outside of my one year warranty.  Convenient, that had they responded right away I would have been covered.
3135175
i haven't purchased one yet i've seen a couple units on CL. were selling for 199.00 almost bought one( USED) I'm disappointed to hear about that warranty situation. It should have been handled by the manufacturer. I don't know what state you live in but you should have consumer rights.protection under consumer liability laws. I'm sorry to here what happened.i'm reality excited about this unit from what i've seen & heard. I'd buy one NEW.Its worth a little bit more money to have a factory guarantee. I hope the factory backs their units.before I buy I'll talk with the factory.get the ground rules. my thoughts are if its defective it should be replaced.the factory should take it back.let the factory send it out for repairs.let the factory wait on down time.and sell units as refurbished. where is their dealing in good faith policy.?  Smokey Mn.
2857074
Dear Sir,

I wrote to Panasonic to report my dissatisfaction with this machine (though an earlier model EZ475VK). They wrote back suggesting I send it to them for repair if the warrantee was still valid (after I'd already told them it was not). I then sent the following email:

"I appreciate your prompt and courteous reply...however...

The machine is LONG out of warrantee range. I would have sent it back within the year, but was able to discover that the problem was in the video board and well known by Panasonic. Not only that, but it continues to be a problem with the newest models. I saw no reason to return it and nursed it along until it finally quit seeing discs at all.

It is my opinion that this is what class-action lawsuits are made of: a company produces a product with a known fault, fails to correct it, and continues to manufacture it without correction in subsequent models. Were this a matter of safety (and it is quite obviously not) there would be a federal investigation.

Sorry for the histrionics but I spent (what I consider) alot of money for this machine and it has been faulty from very early on. It is not what I would have expected from Panasonic, but definately affects my brand loyalty.

Again, Thank you for your prompt and courteous reply. Please understand my anger and disappointment and forgive my lack of courtesy. It is not directed at you personally.

Doug Brewster"

Their response was to send me a "Thanks for your feedback" type of email.

I have read many (hundreds) of complaints about Panasonic DVD recorders.
All of them started with the model after the DMR-EZ* series was begun. All of them have the same basic problems -it goes into an unresponsive mode, won't recognize the disc or recording, or something similar. The only method of resolving this is to unplug it. After you plug it back in, it goes through a long process which eventually leads to "F60" showing up on the window of the device. It then goes thru another long process and, if you're lucky, begins to function normally again. Usually you lose any recording as the disc becomes unreadable.

As time goes on, this problem got worse. Eventually it would not record at all.

Most of these machines work well for a brief period of time, but show some "glitches" you wouldn't expect. At best, they begin they tend to show the F60 error after a year or so. At worst, right out of the box. Most have it within a few months -especially if used often.

I could not recommend this Panasonic series of recorder to anyone I like. If you asked to recommend a good DVD recorder, I couldn't. I am going to try a Magnavox MDR515H/F7 and will let you know.
1450536
We bought this set over a year ago (i.e., out of warranty now) and it stopped working. It won't turn on and all that we get are three blinking yellow lights on the front. After this happened, I did a web search and found that this is a very common problem with Toshibas that usually occurs after the warranty period. And Toshiba will not help with this common problem. It will cost more to fix than the tv is worth, so we have to go buy another (not Toshiba) one. Also, the digital tuner frequently could not tune some digital channels after a while.
4793161
I have been having problems with this item and I contacted the manufacturer and was informed that this product was made in 2013 and was out of warranty, I was not informed when purchasing that this was a out of warranty item.
2639214
I've purchased two of these lamps in the last year. The first lamp stopped working just after the warranty expired and the second lamp has just begun exhibiting the same problem, also after the warranty has expired. Stay away.
1529593
Right ear slowly started to fail a few weeks ago, left started to become crackly contacted MEE.  In order for them to even "look" at them I have to pay shipping to and from.  So much for their lifetime warranty.
1496697
I would hope they back up their warranty plan better than the rest of the ways they do business. What else can I say?
809422
So I received this model as a gift from my parents. Less than 6 months later it became completely unresponsive. I contacted Amazon and they sent me another unit. less than 4 months later, the new unit had the same issue. Once again they replaced it. 7 months later the replaced unit has the exact same issue. The issue now is that it is out of the original 1 year warranty period, and they basically told me I am out of luck. I asked to speak to a manger, and she told me the same thing, but did offer to let me buy once of their new kindles for $20 off. Now I own 2 other kindles. The 1st generation still works great, and I have a Touch which is only a few months old, and it seems to be doing fine. My complaint is only about this model, and Amazon not making it right. If you have to replace something 3 times in less than 2 years there is a problem with the device, and I imagine I am not the only one having this issue!
1624659
I purchased this phone 6 months ago, and seem to have gotten one of the "bad ones" that a substantial number of people have received.  It just stopped working, seeming to drain the battery out of all headsets very quickly.  I contacted customer service and I can send it in to get it "refurbished".  This is fine, and seems to be standard, if disappointing, service from electronics companies these days.  However, when I asked about extending the warranty for a year from "refurbishment" they were unwilling to do this, saying they don't know that there is a problem and so cannot make a decision about warranty, which will otherwise expire 6 months from now when the original warranty expired.  Very sloppy and dissatisfying customer service....Hope you get one of the ones that keeps working.