100% Guarantee useless.
580226
Failed after 2 1/2 months.  No return process.  100% Guarantee useless.  Return shipping almost as much as cost.
301579
Popped in less than 5 minutes.  Replacement guarantee useless, sent in required parts with check over 7 months ago.  Customer support not helpful.
2526143
I had that phone for about 10 months, with minimal use, when the touch screen stopped responding, rendering the phone useless.

Called customer service; they requested all the info related to the phone and agreed it was still under warranty. I was told to ship the phone back.  A not very clear email from BLU detailed exactly HOW I was to do that. Especially confusing was the part stating: WE WILL NOT NEED YOUR BATTERY UNLESS INITIALLY BUILT IN which I took to mean "leave the battery in" --- after all, that's how I received it.

About 20 days later, my phone (or "a phone") comes back, without a battery.

OK, back to calling customer service, where a completely robotic person repeated endlessly that it was company "policy" to charge $10 for sending me a battery for my phone since I had failed to follow instructions.  Oh, and I would have to wait another 20 or so days to receive that battery.

When I asked for a supervisor, THAT person told me that actually, no batteries were available in inventory for "my" version of the Vivo XL phone, and that I would have to send that phone back in order to receive a "new" phone, also costing me $10 and 20+ wait days. And, no, express shipping would not make things go faster.

Further attempts to contact Blu via Twitter/email/phone were unsuccessful.  Apparently, there are NO people at BLU who can / are willing to override  "rules" or understand that their confusing instructions led to this entire debacle.

When the phone worked, it was o.k. for making calls, taking pics (video was so-so). The back of the phone is flimsy plastic (be sure to get a back cover).  The specs of the phone don't support all that bloatware you can't get rid of, thus putting the brakes on apps' response time.  If you like waiting for stuff to load, this is the one for you!  And if you like bad customer service, then you will LOVE dealing with BLU.
211984
Totally useless. Worked once and then permanently failed exactly when I needed it the most - stack in mountains without any way to call my family.
2544545
Don't bother, this product looks great, but doesn't work at all.
4782658
Doesn't work & getting a refund is pointless when I have to pay for shipping. Now I have junk I don't need.
1303471
Junk, but what would anyone expect.  No support what so ever.
3904167
I purchased this player on Cyber Monday for a Christmas gift.  By the time my mother received it and set it up, it was past the 30 day return policy.  It never worked from the beginning, and 24-7 edealer refused to work with us even to do a straight exchange.  So much for trying to get my Christmas shopping done early.  Now I'm stuck with a non-working player, and my mother is out a Christmas gift.  Never purchase anything from 24-7 edealer.
792017
charges for shiping mean the lifetime guarantee is bogus
4506341
I just now tried to take advantage of the lifetime guarantee.  Absolute hassle;  after creating an account (required for replacement) on the Zagg website and going through all of the questions they ask concerning the product replacement, the transaction failed.  Returned a message to me to try again later or contact our customer support.  You must also select a box regarding that you have read and understand the charges for shipping ($3.99) that will be applied to your entered credit card.  And you agree to return the defective product.  So, you are paying the $ 4.00 ($3.99 - $4.00 a penny doesn't really sound like a big difference to me!) to get the replacement sent and then you have to pay another few bucks to send the old one back.  Maybe still a savings over just buying a new one, but what is your time worth?  And why in the world would they want an old one back, a crumpled up piece of plastic film.  I suspect this is just another deterrent to try and get a replacement.  I spent close to an hour just trying to get the replacement sent only to have it fail.  Not wanting to spend more time with them I decided to write this so anyone trying to use their "Lifetime Guarantee" will have an idea of what to expect.  Not as easy as it sounds!  I am sure they made it very difficult just so people like me would say the hell with it and just buy another one.
As for the installation, if all goes well, it is a good screen protector.  And by "if all goes well" I mean that access to a clean room or extremely dust/lint free area is a plus.  Getting the protector on without any noticeable defects is a real challenge.  I set up an area in a small bathroom and let the hot shower run for about 5 minutes to steam the room.  Then let it settle out.  No heater or air conditioning fans running in the house.  Then check the dust level with a green laser.  Dust or any particles in the air show up very well in a green laser beam.  If the beam seems clear then on to the install.  I use surgical gloves and make sure they are kept wet or they will stick to the protector.  Line it up right the first time, subsequent tries just lead to making a mess of the installation.  If you are lucky and get it on without dust or imperfections you will be pleased with it, and can join the ranks of the elite few who have actually accomplished this!!  If it weren't for the ridiculous "Lifetime Guarantee" I would bump this up a star.
3933653
They do not honor their 100% satisfaction guarantee or their money back after 30 days. I bought pants for Christmas and bought them just before so my receiver could try them on. Most wait until after Christmas which most companies make a time allowance for. Not this one. The pants did not fit so I returned one out of two. It was refused after I spent the money to ship it because it was more than 20 days. They wrote in 20 not 30 as their guarantee clearly states. I called and got an answering machine and was very polite giving phone number and e-mail address but be wary! Their policy states that if they feel any communication to them is not polite they have the right not to deal w/ you ever again. Convenient, eh? Do Not Buy From Them! They have yet to even reply to my complaint.
3224697
DO NOT BUY, IT HAS 100% NEGATIVE FEEDBACK WITH EVERY CUSTOMER SAYING THAT THIS PRODUCT DOES NOT WORK, AS IT DID WITH MY PURCHASE.
2826701
Don't bother even if the site claims devices are compatible.  Spent hours varying Start sequences, delays and inputs to no avail, nothing worked and it sometimes randomly changed for reasons unknown.  Customer Support sucks, don't bother calling and email is really snail mail.  You can't log in to their Forum's the page clocks forever without response.

The app is less than intuitive, its page after page of corrections after you get the Devices identified & programmed, Samsung TV, Sound Bar & Woofer (HW-J450/ZA) and a Motorola DVR/Cable unit.  Random channels would start rather than the selected/programmed favorite.  Sound Bar never followed programming to HDMI after correct programing, sequencing and trying more delays than one should bother investing the time to try.

The Hub was problematic.  Sporadically lost its connection and the app would clock, clock, clock.  Connected to a mesh Orbi Wi-Fi within several feet of direct sight line to a Orbi satellite.

The mobile app sucks.  Function screens are disjointed even on a larger iPhone screen.

Save you money, Harmony Elite is not even close to functioning as advertised.  Set-up starts fast and turns into a crap storm and consumes hours and hours of frustration trying to get it one, just one Activity to function properly.  I'd rather fumble with three manufacturer's original remotes that spend another minute with this over hyped, non supported technical lemon.

Printing the return label tonight and it'll be sent back to Amazon on Monday morning.  Logitech, your Harmony Elite is anything but elite.
857745
Was completely broken 6 days after return window closed. Can't be read, partition can't be recovered, "Device not ready". "No record of MBR". Data. Is. Gone.

If an offer is too good to be true...
4251765
This speaker does not stay charged, no matter what I do. If I use it once, I have to then charge it or else it will not work the next time I go to use it. There is no way that is how it is supposed to work. It's completely useless like this.
649053
Worthless toner cartridge.  Bought this for an ML-2510 Samsung laser printer.  Printer will not accept it.  Place the old one in which is a compatible from another company.  Tried to return this but it is outside the 30 day window, so much for 100% guarantee listed on the package and with the advertising.  Never had this issue with any other company's replacement toner cartridge.
1810503
I agree with David L. Burkhead, totally.  My experience virtually doubled his.  You would think that an honest company would stop sending these units out after realizing they are utter and total crap.  Then when you look at the wonderful warrenty,  it is good for 15 days, just enough to use it once (mine worked once, but not twice) and you have to return the item in the original package.  This stinker isn't worth the postage it would take and nobody I know saves the packaging on something like this, or they have died in an avalanche of hoarded garbage.  Get your exercise by running from this company.  Too bad you can't specify zero stars