Great product and support
585957
I purchased this awhile back and it was perfect for me. I spend a lot of time outdoors and use my phone. This essentially gives the iPhone a second charge, maybe a little more. The main reason I am giving such a great review is because the product broke after several months. No worries, things happen, stuff breaks. Many companies would make you buy a new one. Mophie's service department was extremely helpful in diagnosing the product and shipping a replacement once I returned mine. I will gladly buy this product again for my next phone.
1055166
Needed some up setting up the web app. Called Amcrest support.  They answered immediately without many prompts to go thru.  The support tech, Dennis, was a big help and get me up running quickly.  One of the best tech support I've ever run into.  Highly recommended.
1539539
Great tech support. Had bought a new dual band router that was causing some issues with the initial setup. Called support and was walked through it. Was actually very easy. And adding new products to the hub has been simple. Got a Honeywell thermostat too. Can't wait to get it wit's up. Thanks quirky for a great product
2029277
Great product and excellent customer service.
4059139
Once their support helped me figure out what I was doing wrong it worked great. This product rocks!
4276480
Terrific product with outstanding tech support.  I strongly recomment this product and am confident you will be pleased with it.
1381075
The product is very good. The customer Support is even better, I have a small issue and they resolve it right away.
446206
I am very happy with this scanner and the support that I have received from this company. I recently had to switch computers and was having a hard time getting it set up on my new computer. I contacted live support and Audie Z. came to my rescue. After a month of frustration of trying to figure it out myself, it was up in running in no time. This was my second call to them in one day and both times, their support staff was amazing!!
1668742
Great product and great customer service. I had a unique wiring setup. I called into customer support and the gentleman who took the call walked me through the connections I needed to make. Very thorough and very complete support.
332858
I had some problem with the product and received immediate support from IslandSurf. She was able to help me in a truly helpful and timely manner.
1182138
Great product ! Nice price and amazing customer support.  I will continue to purchase this company's product in the future .
3867229
The product is great. The only issue is trying to get in touch with tech support. They are extremely helpful once you finally do get them.
4601479
I'm very happy with this device and even happier with the companies support and community. I ordered the Rachio due to the ability to input information about the lawn/landscaping and then it figure out when it should water and how much. There was an update to the app that removed this feature right before I got my unit. Rachio listened to the very active community and put the feature back in place and announced that it is staying around. I had one issue (user issue with not understanding my sprinkler head type) and contacted support. They responded very quickly and I then asked multiple questions to make sure I understand how the unit works and the support was great.

The installation was extremely easy, 10 minutes to install the unit and another 20 - 30 minutes messing with the app and getting schedules setup.
2402498
Amazing customer support and good product, you can't go wrong with these guys.
475240
Well packed and prompt shipping. This unit does everything as promised. Excellent product and support.
1233603
Easy to implement once you know how.  Customer support is outstanding.

I have Windows 10.  Knew from reading through the Amazon product description that I should not use the CD that came with the product and should not download drivers from Broadcom.com.  Plug the Kinivo USB adapter into my computer and Windows 10 automatically and quickly takes care of everything needed.

I had no problems getting my computer and LG cell phone to find each other and pair, but I kept getting "No Services Found" when I wanted to transfer photos from my phone to my computer.  Kinivo customer support was very responsive, got back to me quickly with detailed instructions on various things to try.  I did make some changes to settings and learned quite a bit about the product.

It turned out right clicking on the Bluetooth Device icon on the lower right on my computer screen (mine is in "hidden icons) and selecting  "Receive a File" was the final step needed.  Now no problem transferring photos from my phone to my computer.

I was very impressed with how quickly customer support got back to me when I sent my first email.  Took several emails but Brian was courteous and obviously wanted a satisfied customer.  All that support comes with a product that only cost $9 with free shipping.  Very happy with my purchase.
4320619
I bought this set last week. As I was using it I noticed one of the grips was kind of squeaking as I did exercises with it. It was an odd thing I doubt happens often.  But I wrote the company's support and asked them about it.  Without me asking for a replacement, they said they would send me a new one.  Within 3 days, I had TWO new grips in the mail.

The product is awesome, and the support is awesome.  I highly recommend this set to anyone.