The base has broken twice!!
597904
While I will say that this is a very comfortable chair, it is not very sturdy.  Five weeks after receiving it, one of the wheels broke off the base, with cheap plastic holding the wheel in place.  Amazon was wonderful about sending me a new chair immediately, and I had to just send the old one back to them.  I got the new one, put it together, and this one made it twice as long, until tonight, after ten weeks, the exact same thing happened.  The plastic broke where one of the wheels fits into place.  This time, instead of contacting Amazon, I will look into buying a new base for it, that is sturdy.  I don't use this chair for anything other than sitting at the computer.  I don't roll around the room on it, or anything like that.
4566859
Base arrived cracked in the center and when we hooked the umbrella into it the base completed cracked in two.  We sealed it with gorilla glue as a temporary fix it, since the base weighed too much we didn't want to try to ship it back.
3151093
I bought this back in Nov 2009.  The system is stored in the garage when not in use and has only been used about 15 times over the years.  Within three months of original purchase, the water and antifreeze mix started leaking.  Spalding provided a new base under warranty.  I decided to fill up with sand the second time.  Base busted another leak a few months ago and I have watched as the sand spill has grown in size while the unit sits inside the garage.  Called Spalding again and found out the base is only warranted for a year, so now I'm on my own.  The glass on this system is very heavy and I would expect the base to be more heavy duty.  Spalding got cheap with most important part.
4072222
Great design- horrible quality. I have purchased TWO of these.  The first arrived and the base was cracked. I ordered another one that same day because it was a gift. The second one arrived today and the base isn't cracked, but the paint or coating is chipping off at every joint. I love the design and height, but this is WAY to cheap.
202031
Spent a good amount of time assembling this item then went to fill the base with water and all the water ran out of the bottom so apparently the base was already cracked a little. So frustrating as I clicked on replace item and I am 3 days outside of my return window cause I was away from the country for just over a week and wasn't able to get around to assembling it with everything happening end of school year. Very very upset and I make a lot of purchases through Amazon!!!!
1027252
I ordered 2 of these for an event I was catering and was very excited because they were perfect. The quality seemed to be good for the price, unfortunately 1 broke at the base where the tube fits in when I was taking it apart making it completely unusable. Very disappointing!
419657
I had this item put away until I needed it! So I used it over the past month and after a few uses it cracked at the base where the spray attachment goes. It is sad, I paid for this item and loved it while it worked..Now its too late for a refund and I wonder if the company will replace it????
2485571
There is an engineering problem with this product.  The plastic snap on the round base always breaks.  This is my 5th one that has broken.
623252
I bought this in January of this year and used it maybe 10 times. I just went to use it again and it's broken.

Updated - I contacted Crane and upon sending them some information, they will be shipping out a new unit.
541585
Amazon, the manufacturer or UPS do not take enough care in shipping or storing this item.  Opened the first one and the base was broken.  Returned it.  Received second one and the base is broken in the exact same spot as the first one.  Going back for a refund - no replacement this time. It must be a bad batch.  Stay away from this one.
878065
I purchased this and on the first setup one of the poles broke! I notified Amazon and the sent me a new one! This really seemed to be a nice hub shelter , then i used that new one twice and one of the poles broke inside the hub, needless to say i returned it and bought a clam!
1981663
the base was delivered with a crack in the top ring and the glass top does not set level. Please send a replacement part.
2942521
This is the second time I've purchased this product for myself and the second time it has broken.  Will not purchase again smh
968577
After six months, the wheels are falling apart! Added two to a Shop Fox base, allowing the base to swivel. Now wheels are cracking apart, will have to replace the wheels. To save down time, should have heeded the post that warned about this, but it has not happened to the ones that came with the base and it's been in use for years.
2836753
We purchased this on Dec 26 and from then until May1st it broke 3 times fixed it and is still broke. Apparentaly it is to late to send it back !!!
2113196
How come it is broken after two times of used. I asked to return, Let me see after new one arrived.
1422202
It broke the second time I've used it!!!! Unbelievable!!! DO NOT BUY IT!!!