Poor quality and I need a replacement
584049
I bought it in December and after a few months stopped working. It will disconnect from bluetooth and turn off unexpectedly. When it turns on skips around the song and it is very frizzy. Poor quality and I need a replacement!!
3520296
I ordered two of these. One seems to work well but the other showed up broken. Very poor quality and clearey no QC. I will not buy another one.
1254257
I love Sonicare when it's new and fully functional. Unfortunately, the quality seems to have been declining rapidly in recent years. I had one of these several years ago and it was great until the metal shaft that the brush attaches to started to become loose. It was out of warranty, so I bought a replacement. This one only lasted about a year, but it was still in warranty, so I contacted Philips. They sent me a warranty replacement and it had the exact same issue with the loose shaft except even worse. I contacted them again and they sent another replacement which, again, had the same issue. So obviously they got a bunch of these sent back to them because of this problem, and all they did was turn it on, see that it works, and then they started sending them back out as replacements. I gave up at that point. I got a brand new model 2 Sonicare a few months ago and the shaft is already starting to loosen. I switched to Oral B, and I don't like it nearly as much, but I'm so sick of dealing with this shoddy quality from Philips.
1582593
The turntable stop spinning two hours after my wife had oppe. It for Christmas. I had requested a replacement, but did not received it after a week and two days (and we are Prime members). The replacement is still working but the model or replacement is missing a cue lever. The sound quality is acceptable but product quality is poor. Customer service for replacement is below than what I expected. Does not replace having an older stereo reciever and separate record player. I feel bummed that my wife could not play new records until her replacement came, and then was not still happy because of a simple cue lever was missing with the replacement.
1223800
I purchased this unit once and had to replace it. The replacement is also kaput, and now the window for replacement has expired. Shame on Amazon for peddling low quality merchandise!
3067581
handle fell off after 1 use - are you kidding me. I want a replacement!!!
3138602
Screen works, poor quality compared to original and there is discoloration on the bottom
4580918
I owned an original of this Cross pen and pencil set since 1986 until this year but after 25 years of daily use managed to lose them within a week of each other. I ordered a replacement this August, 2012, in the hope that the reported bad quality since the shift of production to China could be something I could live with. A big mistake...

Unfortunately the quality is awful and I have returned them. The pencil mechanism has changed yet again (I had my original pencil repaired and the 'innards' were changed from the 0.8mm to the then 0.5mm 'new' one) and the characteristics of the pencil have completely changed. You wouldn't want to open the pencil to use the now tiny eraser and to expose the cheap plastic mechanism.

The pen doesn't feel as well constructed and the refill end protrudes too far out compared to my original. Also both the pen and pencil have the same top, with the gold 'blob' on the end, whereas only one should have it so you can tell them apart easily.

If I could find an original set I would be happy to buy it but will certainly make sure I handle them first.
1148567
Quality is kind of poor: loose and baggy and in bad shape. Cheap with low quality. See my photo as the new one just take out from my feet.
4141332
Purchased 3 months ago and already need to be replaced. I would not purchase again and would invest in a more expensive brand that will last.
3414221
Crappy quality. And they didn't want to refund me. They finally did.
3155703
the product is not functioning right. it already the second time that it got freezes and unless i take the batteries out it doesn't come back to life.
i would like a replacement and wouldn't like to pay the post back please.
2003903
The quality is terrible, when I get the first one it didn't work,changed a new one just worked two months
433094
Poor quality, one failed after a month.  Next time I will go with another brand.
1541540
poor quality
ordered once, came unlevelled with missing caps and then replacement was sent and it was without feet caps
1375169
Poor quality, would like a refund or a new one sent to me, till the nexus 5 2015 is available
3320753
Poor quality, worse customer service. I had mine less than a year when it stopped working altogether. I contacted the  3Gen people and they want me to ship them my scope and pay $65.00+ to find out what is wrong with it. For this kind of money I expect a free shipping both ways policy and a no questions asked replacement. Don't recommend at all.