Customer service is outstanding
582694
Excellent customer service when I had an issue with the item being delivered in the wrong size. Looks great, fits phone perfectly. Would recommend.
3988469
Outstanding product for the price, and their customer service is incredible!
1066054
Not only does the product work extremely well, the level of customer service was outstanding. The airbrush kit comes with two airbrushes, both of which use the same hose. One airbrush allows you to change colors quickly while the other has a reservoir that enables the user to make a thick coating of a single color. When I received the unit, the reservoir airbrush was missing an adaptor that allows it to connect to the compressor. I contacted the company via email and their customer service specialist immediately responded and arranged to have a tech speak to me over the phone to ensure that the problem was not just user error. Once we came to the conclusion that the piece was indeed missing they apologized and sent out a replacement part the next day. I was then contacted via email by both the customer cervice rep and the tech to ensure that there were no further issues and that I was satisfied with the level of service I received. Suffice it to say that I was very satisfied with the way this company handled the issue. In this day and age one expects a fight, or at least a charge for a replacement part when dealing with any company or organization, especially over the internet, but there was no hesitation to send me the part I needed to complete my order.

I highly recommend both this product and this company. I will recommend both to my friends and family.
2529121
I'd like to take a moment to tell everyone of high quality of customer service. My original item purchased was ill fitting. I contacted this consumer and they immediately responded to rectify the issue. Continues corresponding via phone and email. New item received, perfect fit and good quality for the price but more importantly the professionalism exceeded my expectations. I highly recommend and look forward to doing buisness with you in the near future.  Truly satisfied customer!!

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209560
I was not initially thrilled with the product and had some issues initially. Their marvelous support team reached out and they were able to rectify the problem. A+ for customer service.
3997753
To all,

Inkuten's Customer Service representative called me within 24 hours of my last review.  They prove to me that UPS was the culprit of the mishap of mine not receive the products that they have sent.  They quickly overnight the replacement and also apologize for something that they did not have control over.  I'm highly impressed with their follow-up and provided a above and beyond meaningful resolution to a mishap caused by UPS.  In addition, they even gave me a 50% refund for all the grief that I have not having my products in time.  I thought an apology was already way too much let alone a 50% refund.  THAT'S WHAT I CALLED ABOVE-AND-BEYOND the call of duty.

Thank you very much and you have won a loyal customer for life.
4006411
I recently purchased this band and it was a bit small for my arm size. I wrote a review explaining that it was a bit small for the bicep but seems to work for the forearm. I was planning on just chalking it up to a loss but just moments ago I was contacted by atolla via email and they have opted to send me  a new one that will fit. I am completely amazed at this customer service! Completely unprovoked awesome customer service. Although the product was a fluke for me I give the company 5 stars for appreciating there customers and living up to their commitment to customer satisfaction. It was clearly not their fault that it did not fit, yet they fixed the problem. Thank you atolla, you have gained a loyal customer.
3459625
I'm in agreement with the 5* reviews here on the product.  The NavDock does everything it promises, was easy to install, and really expands the usability of my iPhone 3GS.  Listening to the music through a home theater system is breathtaking.

But what was really surprising was the customer service.  I had an initial problem that turned out to be an issue with one of my TVs.  I called the 800 number (easily found in the included user guide) and a real person answered the phone.  She listened to the problem, consulted with other techs, and when it wasn't anything they'd seen before, provided me immediately with an RMA and instructions via email to send the unit back for repair.  After all this, I decided to try the unit on other TVs in the house and it worked perfectly.  So no need to send it back after all.

Overall brilliant product and surprisingly responsive customer service.
3567412
excellent customer service. Would definitely recommend.
3020352
This is a quality unit with the highest charge capacity that I have ever owned.  The unit did not charge my Iphone after 3 months so I wrote a email to Auskey directly as it has a 18 month warranty.  I received a email on FRIDAY night around midnight from Candace in the service department asking if I checked the cable.  She mentioned that no matter the problem they would replace the unit regardless.

After another email exchange she said they will send a replacement unit as soon as possible.  This is a great company with very responsive service people who are extremely customer oriented and very courteous.

I have two of these units now and will buy another one very soon.  They are the best value for the price and you will get quality at a reasonable price.
2864073
The dvd player is fine, but the customer service is absolutely unbeatable!!! If you have a problem they respond immediately, their exceptional when it comes down to it.
1350331
I am very pleased with the customer service received when I had an issue with my order.
2431945
The sound is excellent. Customer service is excellent in resolving any issues.
852650
There was an issue with my screen protector and their customer service handled it very quickly. It's not often companies really care about their customers. I'm super impressed and can't wait to get my replacement. Thank you OMOTON.
2261913
Thanks for the great customer service! Highly impressed
3013331
The product is great, but I love most is the customer service.  The representative contacted me via email to see if I liked their product and following up with  me.  So friendly, I loved it.
2117070
The customer service and care about their customers satisfaction is incredible! The product is of good quality and the service is fantastic! I am extremely impressed and would recommend this to others.