Great customer service
597067
Great customer service... Had an issue with the hose cracking where it met the handle.  The hose just never seemed right on it from day one, then it broke just a few months later... Customer service was fast, polite, and awesome.  Sent a new unit over within just a few days, zero cost to myself.  The replacement confirmed my thoughts, something was wrong with the original unit hose... (just always felt like the hose was a little too short to use the holder with).  Unite works great, does an amazing job cleaning up in a very quick time.  Like nothing every happened.
941778
I purchased the product and then lost the screws that came with it.  Called customer support and they sent new screws at no charge.  Great customer service!
3567412
excellent customer service. Would definitely recommend.
821191
Great customer service. The collar was to big for my dog, and I called them and the matter was handled promptly.
3409415
Great customer service!!!  They not only were great to work with, but had a great product and even custom made a ladder for me!
119928
Worked great upon arrival (for the few minutes I tested it), so I put it in my case until I needed it weeks later.
That's when I discovered the connection was intermittent and the pickup would not work all the time.

I contacted Dean Markley and let them know of my experience. I received a reply from their representative who arranged for a replacement, which I received in short order.

The replacement I received is still working after several uses with no issues or problems.
The first must have been a 'fluke', but it did provide the opportunity for them to show how much they care about their customers.

They certainly went the extra mile to make it right!
4186731
I had a minor issue w/ the sprayer when it arrived and emailed the seller. Within an hour they replied back and took care of the problem.  What great customer service!  Product seems to be very sturdy and will last me for years to come. Thanks!
82719
Great customer service.  Had a minor issue with plastic cover. They replaced immediately at no charge.
2967617
I bought a light from this company. The main light worked great and as described. The small bonus light they gave me did not work. They asked me how I liked my light and I told them about the bonus light not working. Within 24 hours they told me they would send me a replacement one for free. This is a great product with great customer service. I would recommend getting this light.
3123765
I bought this spinner and it worked great for about 2 months.  The one side quit spinning so I contacted Mountain Home Beauty and explained the problem.  They got back with me immediately and sent me a new one which works fine.  I am extremely pleased with the company and their product.  I highly recommend them. We have many compliments from the neighbors. Thank you for responding to my dilemma in a timely manner.
3256255
Excellent customer service!  I am totally happy with my purchase and assistance provided.  Thank you so much!
2224885
I had ordered a set of lights.  They came and I put them away to give as a Christmas gift.  I pulled it out shortly before Christmas to test them. (Yes, I know, I should have tested them right when they arrived.) I was so disappointed to find out they did not work - some sort of a short in it.  I figured I would be out the money, but decided to write the company anyway.

  I need to let you know that this company was amazing.  Not only did I hear back from them VERY quickly, they really and truly took the time to make sure and fix the problem.  They even sent out a new string set to replace the broken one.  Ok, here is where it gets better.  They even emailed me later as a follow up and see if the new ones met with my approval.  Can you believe a company that would worry about their customer satisfaction over an order less than $20?  So, I give them 5 FULL stars and am very happy with their customer service, follow through and genuine concern for one customer's satisfaction.

BTW...the product itself is GREAT!!!  It adds just the right amount of light and the string is really easy to manipulate to where you want it to go.
4439360
I bought the item as a gift.  When assembling the item one of the wholes was off center.  The manufacturer was contacted and a replacement was provided.  Great customer service.
2940518
Great customer service. I had a problem at first and they offered a quick return. Problem was with my phone and not the amp.
3140360
Would buy this product again and again.  Great customer service.
3305943
Product arrived on time and as described. Great customer service. Plus, our golden retriever loves his new antler!
2762921
This is a GREAT product and the customer service is great as well. I contacted them and they got right back to me, corrected order and i had the replacement the next day.