Wireless can be very difficult to connect.
591759
Could not get this to connect to my wireless router; tried with three different computers (2 pcs and 1 mac), no luck.  Four hours later, still no luck.

Gave up and purchased a new wireless router with WPA and the camera finally connected.
3813928
This printer is fast and does a good job.  The loss of a star is solely related to the difficulty in getting it to work wirelessly with our Macs.  I can't speak to PC setup. I finally gave up on wireless setup and directly connected the printer and the laptop.  Took too long, instructions not written for tech dummies like me, and what they did tell us to do didn't seem to actually work.  Now it seems to operate like it should so I may forgive it for the setup issues eventually.
4827161
I got this but had lot of problems, even being bluetooth mouse it had so many problems connecting to the windows laptop. The connection would drop when u r working and makes you really frustrated.

I wanted a mouse with wireless connectivity to ease the portability issue, but using this is really a pain while working. Now its just a kind of showpiece for me.
4851944
We bought this a year ago but we don't find ourselves using it that much. While the audio is great, the ability to connect to it wireless is pretty awful. After the unit has gone to sleep it usually needs to power cycle (by which I mean manually unplug and re-plug in) before it will connect to our router. Needless to say this is a major pain and as a result we tend to just play music through our TV.
3495034
Spent a lot of time trying to get this FI9826W to work.

First off, you need to update to the latest Firmware which requires 3 updates +reboot in sequence.  This solves the static IP bug.

You will frequently see a broken user interface on the browser where buttons are missing.

But the worst part is the flawed wireless connectivity.  Not sure if it's the firmware or hardware, wireless will work for a few minutes and then fail.  Changing the router wifi channel and increasing channel size does not help.  This wireless drop happens even at a few feet from the router.

Ended up returning the FI9826W.

I wish the FI9826W was as reliable as the old FI8918's which has worked for years right out of the box.
3933918
This unit works pretty good for my WiFi problem , but was difficult to setup. Even though I tried to setup right next to my router wirelessly, it would not connect to my Cable One Arris router. I finally got it setup, by connecting with Ethernet connection and setting up thru the network. I have lost the wireless connection twice since initial setup and had to reset my router to reconnect.
2378579
This device had troubles connecting to wireless networks and keeping connectivity. For a unit that is connecting you to the cloud this is just a bit inconvenient. Seems that others have had similar issues with this same model.
2517403
Not wifi wireless. So now I have to play with it plugged it. It's a bit of a pain, not what I expected.
1597678
I would give it a much better rating if it were not for the lack of a real wireless capability...
There seems to be none available to plug into the back to make it truly wireless...
That makes no sense to me whatsoever...
4475462
Tricky to connect for the novice, but works very well.
669707
This device was very difficult to set up and configure. The installation software has some limitations and can be much more descriptive.

In order, to get the device to work with a WEP network, I had to enter in the wireless network password in hex format.  I used the following web site (http://www.asciitohex.com/) to convert my ascii password into hex format, and then copied the hex string into the appropriate text box.

In addition, I needed tech support to help me reset the device to factory settings.  Apparently,the reset button only works when the device is plugged into a power outlet and you need to hold it down for 15 seconds until the green light starts flashing.  And then you need to unplug and replug the device into the outlet.

On the plus side, I was able to get in touch with tech support through a chat session.  And the tech support person was somewhat helpful.  However, the tech support person had no idea of the need to enter a wireless network password in hex instead of ascii, and to make sure that the hex code is exactly correct.
1406026
NOT RECOMMENDED
IS 50% WIRELESS
STILL YOU HAVE TO USE A LONG ASS CABLE THAT IS OLAYS ON YOU WAY
EVEN ON WIRELESS MODE
2848040
Installation far too complex for home user who wants to connect wirelessly.  If you are not a highly trained system administrator - or live with one - stay away from this baby.
1739807
Works great, except the wireless connectivity is flaky. Needs frequent reboots to get the wireless to work.
123988
Have not be able to use this wireless two days in a row without having to reboot.  Not tech savvy but I knew far more than the their guy I spoke to in tech services.
209903
Very difficult to use. Storage fills up very fast and once storage is used up one cannot use wifi streaming
393787
I like the features and services that come with this product, but connecting and staying connected to a wifi signal is much more difficult than it should be. Mine constantly disconnects and then needs reset to work again