too many problems with this mower
591542
I don't usually bother posting reviews, good, bad or indifferent.  But I felt compelled to after struggling with this lawn mower.  It wasn't so terribly hard to put together.  I'm not in the least bit technically inclined but I managed it.  The trouble started when I tried to cut the grass. It usually takes me about an hour to cut my grass.  Because of the grass collection box, I quit after two hours of cutting I was still not even halfway done.  You have to empty that stupid box what seems like every ten minutes.  It fills up fast, and you can't keep cutting with it full because the machine starts to act up. So I kept having to stop cutting, trudge to the back of the house, empty the box, then go back to the mower and start cutting.  Even with the constant emptying of the box, the mower spits out tons of grass so you have clumps of cuttings littering the lawn, sidewalk, etc.

That leads to my second complaint: what to do with the grass clippings. It may not seem like a big deal to some people but where I live you can't burn, you can only set out grass clippings for collection three times a year, and I have a problem with snakes and I'd really prefer not to start a mulch pile so they have yet another place to live.

On top of all that the mower is really hard to manipulate.  I've had Black and Deckers in the past and they didn't have the problems this one did.  Maybe they'll revert to a mulching machine again with their next upgrade.
1477851
Yeah I have no idea why the reviews say this is a good lawn mower, assembly was ok, though instructions sparse. Then I tried starting the motor, and.. nothing, tried 10 more times, nothing. double checked everything again, tried starting again 10x, nothing.

I will be returning this piece of garbage.

If you value your time and money, please don't buy this.
4027291
UPDATE 4/20/2017: My mower has ceased even turning on at all.  I believe I have a new lawn ornament.  I called a local repair shop and just the diagnostic alone let alone fixing the issue once it is diagnosed is 1/2 of what the mower cost.  I had really high hopes and initially it worked well but I am truly disappointed considering Greenworks had a good reputation.  If they are not open to replacing the unit I will likely go with a different manufacturer.

I bought this in December of 2014 for my 1\3 acre lot.  It died on me a few weeks ago.  Very bummed bc I like the idea of an electric mower.  Now as soon as I got a patch of grass taller than 3 inches high it dies.
4270520
I am sorry but the GreenWorks, except for the 40G Max mower I have, is built very poorly, almost gimmicky. I have a blower/vacuum, a trimmer and a pole saw (which works pretty well). My first blower/vacuum took a big kapoop on my. The impeller is plastic and the wires that create operational electrical contacts get jammed with leaves debris inside the ports. Lousy design. Back to the drawing board GreenWorks.
4177963
When I received this mower the rear wheel adjuster was bent over against the tire. I straightened that as best I could, it is very hard steel. Got it acceptable. The next problem was that one of the handle bar carriage bolts was missing and the other with the two knobs were loose in the box. Put one of my own bolts in till I get a proper replacement bolt. Poured in the bottle of oil and then filled the tank with gas. The mower started on the 2nd pull and ran fine. After a few minutes of running I shut it off and noticed a burn smell. Checked oil level again and on the full mark. Decided it must be paint or something on the muffler. So I started mowing the lawn and found that only the highest cut setting is usable for me. I find all of the other settings to low. The rear wheel cut height setting is strange as in the forward adjustment position the back wheels rub the mower deck. The rear adjuster is also lowest in the middle position and raises as you move it to the rear and also raises as you move it to the front. In the owners manual it states that the rear height adjuster moves in opposite directions according to which diameter wheels are on your mower. No numbers on the rear height settings, but the front wheels have numbers 1 to 6 and work as one would expect.  How strange is that. Makes no sense to me. Now after cutting the grass for about 50 minutes it started making a loud screeching sound from around the flywheel area. Shut if off and checked under the mower deck, all ok and no leaks. Restarted and after a few seconds the loud screeching sound was there again. I took it to a repair shop that is listed on the MTD web site for repair. I told the shop that my guess is that the safety brake is dragging and now worn out metal to metal against the inside of the flywheel. They said they may be able to get to it in about 2 weeks. I will update when I get it back and see if I can give it a better star rating or not. UPDATE 8/21/15: The diagnosis was that the recoil starter was rubbing the flywheel. The recoil has tabs that locate it above the flywheel and they were bent down some. Occurred during shipping? They straightened the tabs and it is fine now. So as it stands this mower runs great. Starts quickly and is average on gas usage. Has more than enough power mulching fairly thick tall grass. So I have bumped this review from 2 stars to 4 stars as I can't fault the mower for shipping damage. I hope this review helps
1345866
The front wheel height adjuster broke after a month and a half of weekly use on a <1 acre lawn. The bag is very small and this issue is exacerbated by the lack of ability for this mower to mulch grass at all. The mower constantly clogs up. It takes me 2 hours to mow my lawn using this mower, versus 35 minutes with my neighbor's dual blade Honda push mower. Pay the extra $200 and get a decent mower that will last.
3071602
I purchased this mower from Amazon one year ago. The battery charge indicator lights on the machine did not work on the first one I received so I sent it back to Amazon for a replacement. I enjoyed the job that the mower did for almost exactly one year. However, today, after owning it for approximately 13 months, the mower literally fell apart and is unrepairable. The housing that holds the mower blade broke off from the mower deck. The only way to fix this would be a new mower deck. Certainly not a very durable machine.
4651471
We've had it for 30 months now and it has been nothing but a pain.  In that time period they have replaced two mower decks -- the first one had electronic problems and the second one fell apart when the welds that hold the motor mount pan in place failed; got one new battery while under warranty, and just ordered a new one we are paying for because the warranty on the battery has expired.  I think I have discovered their business plan - sort of like the razor blade companies giving the razor handles away and supporting themselves on blades..  Except this is $300 a pop every year or so.  It has been kept in heated space during the winters and exercised regularly during the non mowing season.  It has been one agony after another. BEWARE!
3585800
This was my first lawn mower. I'm a single mom and I had to save to get this thing - thinking it would be dependable because it was new and a decent brand. Huh well, from the first I had trouble with the wheel height thing coming undone and have a patch of grass that is still scarred from the shear it got when that happened LAST YEAR. It has a huge tendency to overheat. I will so much I could replace it but I just have to bear it. SO disappointing.
2296604
I purchased this mower a month or two back and it died on me after only 4 mowings. It was treated well, oiled, cleaned and run on a small mobile home lot that is more or less completely flat. When I approached the shed to get the mower out for mowing number 5, I could smell gas before I even opened the shed door. The engine was pre-flooded with nobody having tried to start it and obviously would not start. The air filter chamber was filled with gasoline and the filter itself had been steeping in it long enough to just fall apart in my hands. The help/repair line folks said: "Its not supposed to do that." Duh. And recommended that I return it for a refund or exchange. I think the Husqvarna mower itself was probably fine, but the Kohler Courage XT-6 engine is a complete dud, no matter what model mower it is incorporated into (it is used in other models and brands). My brother-in-law bought another make and model push mower that also used the Kohler XT-6 and ended up taking it back, too. I have since heard from a salesman at a local store that mowers with Kohler XT-6 engines have an unusually high rate of return. Caveat emptor.
4958191
Bought this, the mower ran for about 2 mows on it then it started having issues. Bought the OEM and it worked fine again. I took this one apart to clean it, use the chem dip, but didn't help.
1829151
This is a great little lawnmower. The lawnmower worked like a charm the first time we used it. Unfortunately the second time, it woudn't even start. After looking online, this was a VERY common problem.

The first reason this was happening to people is that the way you work the power switch and the pull-back bar is the opposite from every other lawnmower. You DON'T pull back the bar and then push the power. You have to push the power switch and while holding it down pull back the power bar.

However, this did not work for me and many others posting on the Web. Most had to take the mower back, or take it far to get it repaired. However, after investigating I was able to fix easily. Basically, there is a common manufacturing flaw where the cable(s) going from the handle, through the switch, and to the engine are ever-so-slightly too long. After one use, things loosen a bit to where the cables are too long to fully pull back a switch that exists under the main cover over the motor, so it won't start.

The fix was easy. First, take out the battery first before doing anything!!!! I then removed the cover on the engine (six screws) and pulled it aside, leaving the wires connected to it (there is a good amount of slack to pull this off). In contrast with a bicycle, there is no way to adjust the tension anywhere on these cables (I also looked in the switch). After I had the engine cover off, however, there is a gold bar attached to the interior switch that comes off the switch parallel to the cable, then makes an "L" to hold the cable housing back a distance from the switch. With needle-nose pliers, I simply bent the small leg of the "L" back away from the interior switch 1/8 of an inch or so, so that the angle on the L was greater than 90.

You can test if it is far enough by simply pushing on the starter switch and pulling back the pull-back bar, and the interior switch by the motor should pull out far enough that you hear a satisfying "click."

Then put the engine cover back on. Put the battery back in. Push in the starter switch on the mower handle, hold it in and pull the pull-back bar and you will hear the the mower's motor fire up. Now it works great.

The above might sound complicated, but it is NOT. Seriously... 5-10 minutes. Six screws out, bend, six screws in. Way less time than taking the thing back. And given the commonplace nature of the problem, you are likely to bring back another with the same problem.
3799654
I bought this mower in March 2016 at Lowes. From day one I had problems starting this mower. Once it started, then the all wheel drive was great while it worked. Even on hilly areas this mower went up the hill with ease. After about 7 or 8 weeks, the self propelled power got weaker and weaker. Now it does not work at all. There was a tremendous buildup of grass inside the belt area of the mower. Also the front plastic cover (the orange cover that has the Husqvarna logo) popped off. Similarly the hose attachment just popped off when I was washing the mower well. I effectively have a heavy manual mower at this point. I should have saved my money and bought a $150 light weight push mower, or spent a bit more and buy a Honda mower.
1058568
I bought this mower in April 2017 and its only July 2017 and it barely starts. It was a dream the first 2 months and now it just has problems non stop and doesnt want to stay on. Guess when we thought that Husqvarna was gonna be an upgrade from our Troy Built, we were wrong. We have had our old one for going on 4 years and its still going. Had to replace the string now so we could go back to using it. $400 down the drain for the pile of trash from Husqvarna. Wont buy another one from them thats for sure!
2939861
The mower itself is pretty nice. The thing mows down the grass with ease. The problem is with the grass catcher bag. The grass wants to go anywhere but in the bag. I wish it would have worked... had to return it and go with a corded electric with a bag that actually works.
3429218
I purchased this mower for my father.  I thought I had found the right mower for his needs.  I paid a premium price over cheaper mowers to have peace of mind that he would have a machine that was easy to use and a company that would stand behind its product.  I was sorely disappointed.

Prior to buying the mower, I read through the owners manual to familiarize myself with the operating instructions and maintenance requirements.  The owners manual specified that the oil be checked at every 8 hours of operation. Having a high quality, well built machine was important to me because I wouldn't always be there to check over the machine before my father used it.  I felt I could easily meet this schedule as I make periodic visits to his home, meaning the mower would never go more than a couple of hours of operation without an oil check.  What I didn't know is that the engine in this mower can consume large amounts of oil in a very short time, which very rapidly led to a failed engine. (Now I think I understand what other reviewers meant when referring to this engine as "drinking oil".)

As disappointing as it was to have the product fail, I quickly learned that I was going to be even more disappointed.  Toro customer service refused to honor their warranty on the engine, taking the position that it is the owners responsibility to do whatever is necessary to maintain the mower, regardless of the instructions in their owners manual.  I am not an expert on lawn mower engines, and therefore make a point to read, understand, and follow the owners manual.  With the buyer beware attitude Toro took on this matter, obviously following the instructions provided by Toro on how to maintain their product is not adequate to have Toro honor their warranty.  This is not the behavior of a reputable company.

I am now searching for another mower.  One thing I know for sure - it will not be a Toro.
3499994
My 4025 mower is now 2 years old and has been a hassle since day one.  I tried to contact the Manufacturer Customer Service and got nothing.  No replies to email and no one home when calling for support.

The mower's cut quality is poor, the battery doesn't last half of the time or yard space that's claimed, and it takes up to 2 days to charge using the provided charger.  A two hour job to mow the lawn has now become a weekend project.  It's quicker to use the weed-eater and it does a better job.

Adjusting the mower isn't a charm either.  The mower only adjusts up to 1 and 1/2 inches (47mm) and adjustments never stay in place since there are no positive stops.  They're only pinched in place by wing-nut knobs.

It seems a gas mower isn't that bad after all.  I can buy a very nice self-propelled Toro with key start for less money and that battery is charged whenever I need to start the mower.  I used to own one, but wanted to try something a bit quieter and better for the environment.  This experiment was a mistake and this is my last Gardena product.  Quality 1 out of 10. Service 1 out of 10.