Supplyer sent a substitute
588597
I did not receive the Zeikos ZE-SDR5 memory card reader.  I received a IMPECCA model CRS100 SD/SDHC Card Reader.  Although this card reader works well and has a stated Transfer Rate of 480Mbps, the unit has no end caps and the card slot is on the side.  I really liked the sleek in-line style of the Zeikos.
61203
The original shipment did not contain some of the items - but they corrected the error promptly. Mistakes happen and I judge a company by the way they correct those errors.
1572119
When it states that substitutes can be made, Buyer beware. Two of the four were replaced, including the, probably, the priciest of the four advertised, the blue cheese. Otherwise they were what you would expect for "ON A BUDGET". Also, received Argentine Reggianito which is a grating cheese. Not what I needed. AMEN
1942442
Seller is using a picture of a book and sending a different one. I'll take partial blame, the title of the item they are selling is the same as the item delivered but not the one I wanted.
4431564
This wasn't what I received.  Substituted cover wasn't pretty.
3815093
We are just receiving second package which is coming from the first shipment which was claimed as lost in transfer. What should we do with this this second identical package?
402664
Zover did a fine job in sending me my order . However, the distance that the product had to travel and the fact that it was NOT capable of being tracked led to it's most likely interception. It's NOT my intention to ruin reputations or cause dismissals from employment.
Without wishing to add to the costs of doing business perhaps some modicum of tracking long distance items can be adopted in the future.
MY sincere apologies!!
4632793
Ordered this book but received someone else's order and invoice
4104410
I ordered a power adapter that was labeled with the safety agency listing and the double-insulated symbol. First product received did not have these safety characteristics. After I explained to Amazon Customer Support, he saw that the third party supplier substituted an unacceptable product. Amazon sent me a return shipping label, and reshipped what was supposed to be the right part overnight at their expense. I returned the inferior adapter. You could tell it was cheap - it weighed nothing. But, I was shocked to find that the 2nd product was identical to the first.
Customer Service confirmed that the 3rd party supplier(s) have updated the picture of the product and it shows the non-approved/non double-insulated version of the 12V/5A adapter. The original link for the first product ordered now takes shows the inferior product. So they're refunding my money and don't even want me to ship this product back to them.
This misrepresentation by the supplier cost me unnecessary delays in project completion, loss of time getting the item returned and discussing with Amazon, not to mention having to spend additional time to find another acceptable product.
1871036
Direct replacement. Would be nice to know it's an international shipment, but it worked out.
4821743
It was fine---just what I needed.  However, since you sent me two, I'm returning one as soon as I receive your label.  Thank you.
3841437
The item shipped was not the item pictured. When I first ordered, I sent them a note, telling them to only send if the glue gun was same as pictured, it is not the same gun, the tip is different. They sent anyway  Not a satisfied customer!!
4608171
As I've written before, this was not the order I wanted.  But, it's been straightened out as it was my fault I was unable to follow your system.  Soophen was great as was one of your employees I talked to who helped me actually submit the correct order just yesterday.
3446117
received wrong product, reordered replacement item in good time
3980901
Original gift was stolen from front porch of recipient. This was a good substitute.
3264025
The item that arrived was not the same as the one that was advertised
4490457
Jacket to book was detached sender offered to reduce price. It was gift for my son-in-law and  I needed to have the item. Sender also stated they could not send me a new one.