Great hood, great customer service
581256
The knobs fall off, however, I called the manufacturer directly and they did not hesitate to send out new knobs without cost even though I was no longer under their warranty.  All other features of this hood are great.  It's a bit heavy to install, so supporting its weight with a temporary shelf is the best approach while affixing it to the bottom cabinet.
1610681
Great hood at a reasonable cost! Be sure to twist on until it clicks securely into place.
4169821
The reason for the title is cause this summer June 2014 I broke a snap.  Yes 1 snap.  I called the warranty place Omni I believe it is called.  Within days they replaced the WHOLE top.  Thats right I got a brand new one.  Needless to say this is just great customer service.  I began the process by calling Rugged Ridge and they connected me and all I had to do was send them the Amazon invoice for proof of purchase. Which you can print of your account.  I scanned it and emailed it to them.

The reason for only 4 stars is cause it could fit better.  Overall it is a good top.  You do not need some other type of doors like someone said in another review.  If I had to do it again I would buy a sun shade from spyder.
1704629
I bought Samsung Black Stainless appliances and the corresponding hood but was unfortunately unable to install the hood because it was wall mounted and would have come up into the ceiling right under a floor joist.  For this reason, I absolutely need a hood that would be unobtrusive and not class with my appliance.
I am extremely pleased at how low the profile of this hood is and how unobtrusive it is. It looks great and does not look out of place over my black stainless steel stove. I highly recommend this hood to anyone not willing to drop $1200 on the Samsung or LG black stainless hoods.
I have only had this installed for three days but Broan makes very good products and this unit seem to be very durable and well made. The noise level is very reasonable for the amount of air that it moves. The light works great and I have not had any issues with it. Im very pleased with every aspect of this hood and highly recommend it.
As far as price goes, Amazon and Home Depot had the best pricing but with my Prime membership I could ship this 1 day delivery for about $25.00. This really bailed me out of a jam as the fiasco with the Samsung hood could have delayed my closing. Thanks Amazon and Broan!
308518
hood is alittle small, but overall is a good product
905140
Product is good quality, affixes securely to vent vanes.  I could do without the company name on the front, and the magnets could be stronger (the hold is somewhat tenuous when the metal plate is underneath a phone cover), but overall the item is good.  Sunvalleytek is exceptional: of the three items I purchased, the arm on one broke off when I retightened it.  I notified the company, and they promptly sent me a replacement.  They also asked for a photo of the break (but didn't require it!) to determine whether there was anything they could do to improve the product.  Great service from Sunvalleytek!
1730975
Somewhat difficult to install but EXCELLENT customer service! I thoroughly messed up my first few but I sent an email to the company they sent a whole new kit to try again. My second attempt was MUCH smoother. So there's a steep learning curve in figuring out how to put them on but the company sent me completely free replacements which gave me that one more shot I needed and I got it!! Looks great!
4038544
Impressed with the quality of this Hood, and love the click safety latch too!
2314803
Excellent hood, great price. Very quiet especially on low setting (but still effective for light use). Only quibble is adhesive used for sticker is quite strong, but that is minor.
1997086
I am using this hood for the last two and a half weeks, it is efficient and removes all cooking odor and smoke. I have two 90 degree bend in my duct, but still it removes all smell in the lowest fan setting. It looks nice, I received the unit with touch button. Buttons won't work if your hand is wet. No issues with noise. I bought this range because of 6 inch opening and the low profile.  Now a days most of the hood in this CFM range is 8 inch duct size.

It also comes with the damper and electric plug, that is nice and you don't have to buy them separately. They have a nice diagram in product page that really helps to plan and purchase this fan.

I don't like their warranty, it says you need to send the completed card with in 7 days of purchase to get 1 year warranty, I opened the box after 14 days, so it already pass the required date. I don't know how many customers were able to set up and review these papers  within 7 days of purchase. That is kind deceiving, company may need to review their policy on that. The product itself is good, but they still need give customer enough time.
698552
Not only is the product great, but the customer service is excellent! It looks great in my window and is well made. If you do not have molding on your window, you will need a wooden piece to hang the unit from (either pick up in a hardware store, or order from Beautiful Views- Jim sent the piece out within a day of my contacting him and ordering).

I live in Manhattan so now I have a place to keep the plants away from the cat, they get more light, and it enhances my view- green living things instead of the brick wall across the way in my kitchen. When I move to a bigger apartment, I'm going to get one of these for every room.
2758930
The ballast is quiet, the hood is great, yada yada. The timer sucks, but a good digital one is pretty cheap anyway. What is great is the customer service. After six weeks of use, my HPS bulb blew. It was too late to return via Amazon, so I contacted Low_Baller directly about the bulb blowing and they shipped me a replacement immediately. Easy as that. That's what gets them the five star. And it's a great deal on a great set up.
4815629
I am very happy with my greenhouse.  It was easy to assemble and looks nice.  I expect the reinforced plastic covering to wear well.

I have to hand it to the seller, though.  I had a little
problem on installation, and they can through for me with flying colors.  They communicated well and solved my problem, going above and beyond.
Thanks!!
3880507
This 5-star review is for both the helmet, which is excellent, and also for Dakota Moto, which gave me great service.

When the helmet first arrived, I tried it on and it felt tight.  It's been a while since I rode, but I don't remember previous helmets starting out that tight.  It was uncomfortable.  I requested a return and told the seller I wanted to trade in my L for an XL.  They sent me a very nice, friendly email with fitment advice and told me to try it again while taking notice of *where* it felt tight.  They were very clear that I could return the L if it was in salable shape (I'd kept the tags on and took care with it).  They even followed up with me when I failed to get back to them in time.  I could tell they cared that I get the right size and weren't just trying to dump a helmet on me.

In the end, I followed their instructions, broke in the L and decided to keep it.  They were right that the XL wouldn't work.

The helmet itself is great.  I wore it a bit, broke it in, tested it on the bike.  It's quiet, easy to operate with gloves, and fairly quiet at speed. For the price, I gotta say I'm thrilled with the product.  And the service from Dakota reminded me that a lot of the service professionals in the riding world got into it because they really like to ride.  So thanks to them for that too.
2845642
So I received this item and glass in hood was shattered... Slip in the box had number to him if any issues. Called and he shipped out a replacement and told me to toss this hood. New hood arrived and it was a nicer one than the original!!! No blown bulbs, he said any other issues to let him know... I was nervous at first reading some reviews but this guy is legit. Of course I am gonna buy an extra hortilux bulb as backup, heard these are some good some bad. Good to have extra incase! Not cheap at local shop...
2723126
The sunshade fits perfectly, and does a good job of reducing the interior temperature of my Grand Cherokee. However, after the first week or so of use, it developed a serious sag in the center portion, hanging a full 5" away from my windshield. It stays in place, but the sag is progressing toward the edge, and if this happens, it likely will not stay put. I suspect that it is so thin that it lacks enough rigidity to support itself on such a large, relatively steep sloping windshield. Maybe I got a rare defective, but who knows.

I contacted the seller, and got outstanding service. They offered to exchange it for one of their folding models, item B006C169L0, at no charge. The new one arrived today, and is also a perfect fit. It is much stiffer, and should have not problem staying flat against my windshield. Kudos to the seller for great service.
943681
This helmet is great.  When received from Voss, the provided lining was just a little too tight.  Called and talked with a outstanding customer service Lady by the name of Samantha.  She apologized for the tight fit and told me that she would send me another larger lining.  I asked how to return the provided lining and was told to keep it.  This helmet is now used extensively.  I am also thinking about purchasing another with multiple linings if that is possible, to provide protection to whomever might be riding along.  I have only one suggestion, put breather holes that are capable to be opened and/or closed to provide airflow within the helmet.  Other then that, great helmet, great customer service and great company.

Thanks, JR