INSPIRON DUO - GOOD (After 1year, Keyboard problems)
588884
My general experience with this device was good. It has a beautiful design, simple and useful.

Pros
- Very easy to use.
- Excellent and modern design.
- Good sound quality.
- Excellent keyboard until... (see my comment below "After a Year")
- Good Touch screen.
- Other applications included like: GPS (using wi-fi), compass, etc.
- It has a slot for inserting a celular phone SIM card, however it is not ready to be used. I thing this will be available in the future.
- Good colors and screen resolution acceptable.
- You can use the computer with the keyboard and the touch screen at the same time. Awesome.
- Good webcam included.
- This is the few net computers with Windows 7 home edition.
- Silent and quite.

Cons
- Few information of this computer in the DELL site. I hope to have more information from DELL.
- Acceptable performance. Nothing too fast, nothing too slow.
- When used for long periods tends to generates a bit of heat.
- It does not have a flashlight on the keyboard to work at night.
- It has a lot of useless DELL software installed, most of them "LITE" versions constantly requiring purchase of the full "PRO" versions.
- USB port cover is not practical to use when the computer is on a flat surface.

Other comments:
- I like Google Chrome, however for this software the Touch capabilities are not good. I'm using IE 9, it uses the touch screen capabilities in a good way.
- I was very dissapointed when I received the computer in a box where you can see in a picture the computer inserted in a Dell station, however when you open the box, you only find your computer alone. The Dell station is sold separately.
- Have not a cover included. I bought a Belkin cover.
- Strange behavior when the computer enters in Stand by alone. After this, you can listen some "beeps" and you need to try starting up the computer with a forced start up.

After a year
- Problem issue with the keyboard. With a few utilization in general terms of the computer, after one year the keyboard presents problems with the following keys:
2, W, Backspace, \, Enter, PgDn, PgUp and Space.  I run the Support Center Software and it indicates that everything is ok, however, the problem persists. You know, the computer is out of the original warranty.
- All the other computer parts are good.
4346995
I bought a laptop Dell Inspiron 15 in your store in April. There are some issues that bother me.
The space button. It is not sensitive enough. It takes me a while to put the space after I type a text.
The left button on the touch pad is so noise. It makes such a weird noise when I press it.
The cd  drive makes strange noises all the time. It doesn't eject when I press the button half of the time, and then it works only after restart of the laptop.
The computer freezes often. Windows 8 downloads update stuff and restarts even without asking.
Something is definitely wrong with the laptop. I can't not work well on it. I am not satisfied at all. I want to return it.
580957
Bought this just over a year ago and the scroll wheel and left click have issues. The clicks/scrolls don't register about 25% of the time which is obviously an issue for gaming. The keyboard has worked fine and I don't have any complaints. This combo is fine if you're starting out on a budget, but there is a reason it's only $20.00.
533595
I can't afford piano lessons, so I figured I'd teach myself(while on a budget).

This keyboard doesn't have a lot of keys, which is fine since I still can't get through an entire song yet on my own.

I've had it for over a year. It was a gift but it still works perfectly fine. It's survived through coffee spills and a tumble down the stairs(moving incident). This is durable and the notes sound great, only I've had a few problems with it.

Headphones will not work on this at all. There are audio jacks...But they won't work on any earbuds or headphones.

When this keyboard times out, it resets the volume setting. I usually put it on 03 since thats the lowest I can keep it at without disturbing anyone. 02 and 01 are inaudible. If left on for more than a few minutes, the keyboard will go into some type of sleep mode.

This gave me mini heart attacks a few times, because of when I'd get up to do something and come back. As soon as I'd press a key it would blast at full volume. Just a warning to future buyers. Other than that, it's a good keyboard with 100 key tones
2299359
After about 18 months of continuous, daily use in my office, it is starting to fail. Mouse clicks are being registered as double clicks, keys will stop working intermittently, etc. Was great while it lasted. I am not sure what kind of lifetime to expect?
4858990
I bought this keyboard because I was excited about the display.  I never tried to use the programmable keys or USB, so I can't comment on them.

The keyboard works great as a keyboard for typing and general gaming use.  I used it regularly for almost a year, put it in storage, and just took it out again for a short period of use and it seems to work just as well.  The different color lighting behind the keys is nice and functions well.  No problems with any keys sticking or wearing out or anything like that, even my most used keys such as tab, ctrl, alt, and space.

The reason I spent so much money on a keyboard was for the LCD display.  I wanted to be able to see Ventrilo, game information, and YouTube videos.  Watching YouTube was a joke, since it was difficult to find videos and when I did, they would lag or not play at all.  Maybe there was something I could have done to fix that, BUT I never had a chance to figure it out since the screen just completely stopped working after a couple months of use, probably about 10 hours a week of gaming.  I kept hoping that it would start working again, but that never happened.  I continued to use the keyboard for a few more months.  I didn't try to get it fixed or replaced, I didn't save the packaging or paperwork so it seemed like a hassle.

If you are purchasing this keyboard for the display, remember to save your packaging and paperwork so that you can get a replacement when it stops working!
4542212
The keyboard/ mouse combo arrived on January 4th.  Delivery was timely and the contents was as described.  They keyboard is still functioning fine although, as others have suggested, it's noisy and the travel is pretty far so you get to work your fingers out using it.  Still, if you are an aggressive typist, as I am, that won't be a problem.  I love the split keyboard design and it's become increasingly difficult to find the standard QWERTY keyboard layout that doesn't have the numbers and various other keys all bunched together like the Microsoft ergonomic keyboards have.

My issue is with the mouse, though.  It worked for a while, although it was a bit larger than my rather small hands find comfortable.  In less than a month the wheel in the center stopped functioning correctly. I tried to use it without the wheel, relying on the wheel click to scroll with, but it's cumbersome and doesn't function well in all instances.  Today I gave up and pulled out an old wireless mouse I sometimes use with my tablet. So now I have two wireless dongles using USB ports for keyboard and mouse.

So far I have no complaints, other than noise, with the keyboard.  The mouse, however, is a big disappointment and stopped working properly in about a month.
4746057
I actually liked this keyboard, but after only 6 months the Backspace-Key (and only the backspace key) stopped working.  For the cost of this thing, it should last much longer than a $20 Logitech, and I can't find any obvious way to return it.
4085378
I've had this laptop for just over a week. I installed an SSD in the second drive bay and had a pretty annoying experience completing a clean install my Windows 8 Pro license, but that is not MSI's fault in any way. I ended up having to install Windows 7 and then "upgrade" to Windows 8 in order to get my install to work.

Now for the good:

This thing performs as expected based on other reviews and the hardware included. It handles everything I've thrown at it thus far with ease (Total War: Shogun 2, Star Wars: The Old Republic, Borderlands 2) on high/max settings. It gets a bit warm in the upper left hand area of the keyboard under heavy load, but not disturbingly so. The speakers are very nice for a laptop. The potential volume output is great. The multi-touch pad is acceptable but nothing special (as in don't expect Apple touch pad like response, but you can 2 finger scroll and swipe in from the sides).

The not so good:

The build quality appears to be pretty bad. My unit has a few apparent problems. The plastic panel to the left of the power button pops out and will not stay in place. The backspace key is finicky and has to be hit just right to consistently respond. The keyboard itself doesn't seem to be fitted properly. There is a noticeable bulge/warp to it around the o/p/bracket keys. I'm probably going to need to make a warranty claim on it, but I'm concerned they will deny it because I "tampered" with the laptop by installing the SSD. I'll update on that later, if there is anything to report.

[Edit 11/11/13] - My "A" key started to act up, failing to respond to input about 30% of the time. So, I finally got around to submitting a warranty claim. I had no problem getting the keyboard replaced and MSI fixed the plastic panel issue as well. The new keyboard functions perfectly. I've revised my score up 1 star due to this fix and because the longer I've used this laptop, the better I've liked it.

Overall, I'm very pleased with the performance of this thing, but am disappointed with the build quality. When I spend this kind of money on a laptop, I want to feel completely satisfied with my purchase. In this case, that cannot truthfully be said. If MSI stands behind the product and gets these issues taken care of, I will be a very content/happy customer!
3458095
laptop good..
screen good,
look and feel good,

keyboard is so bad that u can't even type,,, so hard to push the keyboard buttons
it's very hard to type.. sometimes i have to type twice the letter ,,,
since i bought it,, i never ate on it,,, or had debris,, its like this since day 1,,, poor keyboard
i hope they have fix for that
452847
UPDATE  -  FEB  8, 2015
PROBLEM WITH SUDDEN FREEZING OF TOUCH PAD /MOUSE DISAPPEARING  /  GESTURES NOT WORKING  ( TWO FINGER SCROLL)
RE-INSTALLING WINDOWS - DRIVERS ( IN CORRECT ORDER) DOES NOT RESOLVE THIS ISSUE
CONTACTING DELL
THIS IS A WELL KNOWN ISSUE IN DELL FORUMS BUT DID NOT APPEAR IMMEDIATELY.
EVERYTHING ELSE STILL WORKS FINE.
---------------------------------

Purchased the  Inspiron i5547-3751sLV.  Although it was used - got it at half price - there are no issues, no scratches,  there is still a one year DELL warranty.
speakers sound is pretty basic, there is a USB 2.0 on the left - why a 2.0? and neither of the two 3.0's will charge when the laptop is turned off.
WIFI range is not the greatest but won;t make a difference unless you are far away from router.
Laptop looks very nice and it is extremely fast.  Boots under 40 seconds. An amazing purchase for i5 with back lit keyboard, bright touch screen.  Solid construction.  Thank you Amazon Warehouse deals.
404068
I really like this computer. As a college student it is perfect to use for writing papers, surfing the web, email and Netflix. However within the first 36 hours my speaker started to go. My Amazon seller was very helpful and as well was Dell tech support. That's why I went with dell. They have great customer service (and my old dell inspiron lasted 6 years). The problem they said was the motherboard, luckily its under warranty and could easily be fixed for free. But is it worth it? I don't know. The keyboard is nice, the touch screen is good.
When I put the laptop into tablet mode the first time and put it back to laptop mode I lost my cursor and had to restart it. Not sure why.
This laptop though gets 2 stars though because I had problems within the first 36 hours. Ill get another model and try it again. No other reviews said anything bad about the speaker going all fuzzy. I only had the volume up 1/3 of the way and I never used it at full volume.
1112519
Specs and speed are good. But I am disappointed with the fact that the keyboard is not working properly
1938587
Worked well with occasional sluggish responses during web browsing as the only problem. Starting 18 months after purchase, touch screen went haywire with inability to select letters on the keyboard without multiple letters to the far left being scrolled into the text window. Tried the factory reset and the hard reset to no avail. I was informed that since outside warranty, thereis nothing that can be done. Not worth the price for 18 months of use.
3657723
Was a great laptop for about two years, and then I noticed that the keyboard and casing was warped and the laptop wouldn't work unless plugged in. Evidently the battery overheated and expanded. Looking it up online, this seems to be a somewhat common problem.
547702
Very nice solid keyboard, unfortunately I the "E" key has stopped working reliably sometime this week.  Unfortunately it is 4 months past 1 year warranty period.  I probably won't splurge for this again and I would not recommend this product based on the cost and durability (based on my experience)
2670610
This computer has great performance for it's cost, but fails often. I've had this computer for less than half a year, and I've had these failures so far:

1. My keyboard's color stopped working. After posting a support ticket to MSI, they sent me a file which I ran, and it worked.
2. My keyboard's color stopped working again, only in a different way. I sent in another support ticket, and they said I had to do a system recovery to fix it. I'm not willing to go through that amount of work to have a colorful keyboard...
3. My screen stopped working. I'm currently typing this on my laptop with an external monitor plugged in because my screen won't turn on. I submitted that ticket to MSI, and they came back with a long list of instructions on how to ship it to California with all of the information they need, and said it would take 10-25 days to fix my computer, not including shipping time. I have to use my computer constantly for school, and going a month without it will be difficult. Everything I turn in is submitted online, and all of my tools for solving problems are on this computer.
4. After my screen broke, I still could do video calls (though it was weird having my camera NOT be directly above my monitor) for about a week. Then the built-in webcam stopped working!

I can no longer participate in video calls, or use my own laptop screen, or turn on the colorful keyboard lights (I can make it white or off), and I've owned it for less than 6 months! The tech support also has trouble speaking English, which makes it just a bit more frustrating. I am very careful with my laptop, and have not abused it.

Edit: I decided to give it a 3 instead of a 2. This is probably the best performance:cost ratio out there, in fact PC Gamer rated it the best budget gaming system after I bought it! If my screen didn't stop working, this would be an easy 5 star item, but the screen is proving more inconvenient than I thought possible.