Great Customer Service and Great Security Camera
587032
Bill helped me so much!  For some reason my camera was disconnected from my IPhone, but Bill from Amcrest assisted me quickly and got the connected again.  I am so grateful for the many great technicians that work with Amcrest.  This camera is the best for security - I would recommend for home security viewing.
3682659
I purchased these for outdoor security pointing them at my doors. I am very pleased with the photos, videos and the ease of setting them up and the quick set choices. For some reason the motion sensors have not been consistent, not sure if it's the lighting conditions or the sensors. I have several cameras and can set them in the same place with same setting and comparing, but haven't tried that yet. Wind blowing on the branches near the camera will set off the sensors. I have used a couple inside while on vacation and they seemed to work perfectly.
2650824
We ordered this and weren't sure what to expect for the price.  I installed all cameras and hooked everything up in 9 hours.  We had one camera go bad but they sent another one right out at no cost.  The hard part is getting the thing set up to view from another computer.  It took two phone calls to customer service but they took over our computer and ported and fixed everything to make it work.  You have to be an IT guru to do it on your own.  The customer service has been great.  I can watch my house from work, live.  For the money, I was very pleased.
3570427
I purchased this camera for viewing of my driveway. It arrived in perfect condition and there was no problem. We had grown quite dependent on this camera as the only other way to see what was going on in our driveway was to physically go outside. It was a great thing for us. After 5 months however, we came home from work to find the camera non-functional. We immediately asked the company if we could please send the camera back for repair and we would be happy to pay for the repair as we became dependent on it.

This is what is so special about this company, the very same day we had a response.  They asked us to please troubleshoot with them first and asked us basic questions that we were not only able to answer, those questions actually helped us rule out other possible malfunctions. Once we had established that the camera may need evaluated, we were issued a return label and had help along the way with each step.

I am pleased to announce our camera works again and I plan to order again in the near future as I know this company cares about each and every one of their customers and stands behind their product. I highly recommend this camera and especially this company! Thank you!
3256716
The +Cam Pro Camera is a fantastic security Wi-Fi camera for its price, although its missing some features that other and more expensive cameras have, its a great camera nonetheless.
Setting up and installing the camera was a breeze, it took about 15 minutes and it was extremely simple when followed the instructions in the included Quick Start Guide.
After that you can always connect to your camera from wherever you are in the world, from the app on your phone, or you can also connect to the camera from a web browser on the computer.
The quality of the camera is not superb, but for a security camera is OK. Its definitely not HD, but somewhere below that. The cameras night vision works great in dark, you can see well in small to medium sized rooms in the dark, although I haven't tested outside.
You can also hear what's happening in the room your monitoring, and also talk back to it so whoever is in the room can hear you, this works great and I've tested it multiple times.
For the price of this camera I highly recommend it if you're in the market for a security camera, it has all the basic features of a Wi-Fi camera, and then a few extras like night vision and 2 way audio communication.
4339249
The video quality on this camera is wonderful. Both day time and night time. The customer service is OUTSTANDING!! They are very quick to respond with any questions and issues you may have. I had a question on the size of microSD card can be used and I received a response the same day. I also had an issue with the battery expanding because it got very hot in my car. I contacted them and again got a response in the same day and a replacement within the week. Great company to purchase from!
438265
Fun camera to have, We got it for security reasons, but are enjoying watching the nightlife around here.  seeing much more than we expected. Footage is very clear.  If I could give 10 stars for customer service, I would,  I'd never set up wireless anything, and was nervous about getting the new wireless router connected as well as the sharx camera.  felt I was in over my head.  The sharx customer service was exceptional. I ran into something I did not know early on in the process, Sharx sent me handout, pictures  explaining the process and then called to walk me through the process, and continued to walk me through the rest of the setup. I am new to video taping and they have answered all me newbie questions with true help and patience, even on things not directly related to their camera.  A real pleasure to work with. Highly recommend this company.
2204616
Overall this security system has great picture quality
1227644
The camera system arrived promptly and as described. The only difficulty for me was drilling holes for the power wires to go into my garage. The picture from the cameras is really great and so is the night view. I am very pleased. I love being able to access it from my phone too.

The system is excellent and is very easy to set up. The picture is clear and night vision shows up a good 40+ feet. Instructions could be clearer but help available via email or phone. Amazing service after the sale. Had one camera fail. They promptly shipped a replacement and all went well after.

I have only had the system couple days, but it is working great so far. Most other systems don't have the HD pre-installed, so that was nice. the wireless feature was easy to hook up, just plug in and they cameras automatically synced.

So far so good, ordered another system from another company that was awful and sent it back due to breaking with in a week but this one seems to do everything it says. hopefully it lasts.
3738389
Easy to set up and the cameras are super clear.  App was easy to install, and customer service was friendly and very quick to resolve the minor hiccups we had setting everything up.
195329
I have 3 of these cameras now and I have had good luck with most of them I did run into a problem with one of them but I sent it in and the customer service called me right away they got it fixed and sent it right back out to me. I also had another one get flooded MY FAULT but they took care of it for me. I really appreciated their great customer service. I would recommend this camera over all others I have tried.
2000227
I purchased my camera via Amazon. I have called for technical support and Brian was the technician on the call. He patiently worked me through all of the issues I was having (my local issues and not any technical flaws with the camera). He was finally able to get the camera/motion detector/recording/recording review working to my satisfaction. It was definitely issues on how I had originally set it up and Brian was able to go through and correct any of my errors or misapplications. I am now also able to access the camera via a remote location using a foreign wifi connection as well.
1167229
I recently purchased a Smonet 4CH 720P HD NVR Wireless Security CCTV Surveillance Systems (WIFI NVR Kits)-Four 1.0MP Wireless WIFI Indoor Outdoor IP Cameras,P2P,65FT Night Vision, 1TB HDD Pre-installed through Amazon Prime.

The system is relatively simple to install, and everything worked right out of the box. It takes great video, even in low light situations. The operating system for the recording system is kind of quirky, but again, relatively simple to figure out.

After about a month or so, one of the cameras began to stop working at odd intervals, and I just sort of forgot about it. Then Betty Huang from Smonet sent me an email asking for a referral. I let her know that one of the units had stopped working, and as such, I would not be writing a review. Betty immediately tarted emailing me with questions, trying to figure out what was going on. Then, out of the blue, she said she was sending me a new camera unit ASAP, along with an extended range antenna.

I think this type of effort solve a customers problem, and the true customer care Betty showed is off the charts!

I think anyone considering a security camera system should give Smonet a chance  they sell a great product, and on the off chance something isn't right, they WILL take care of your issue!

Here is Betty's contact info, if you have any questions about Smonet Security Systems:

Betty Huang ^.^
Smonet Customer Service & Technology Leader
Toll Free: +1 (866) 678 0666 (Available after 5:00 PM at Pacific time)
4318359
Excellent solid built IP security camera with good looks and easy to install. This was one of the two cameras I bought from Sunba , the other one is an analog one. I had some initial hiccup in getting it going but it turned out to be mostly my router and LAN issues rather than the camera itself.
I am very impressed by the technical support and customer care of Sunba. Initially and without me telling them, the supplier sent the proper plugs and voltage for my country although the goods were delivered to a USA shipper and address. That was quite impressive and saved me a lot of hassle. Then when I had the problem with the connectivity, the tech support of Sunba were prompt and I sorted out my issue easily after their guidance.
The camera images are mostly of high quality although the software is not intuitive or user friendly and takes a bit of getting used to. The built in software which can be accessed with a web browser is touch and go as the plug it requires to display the images are not supported by every browsers. Only Firefox was able to function. Other software can be downloaded from the company site and that worked fine with the camera with good functionality.
The quality of the image is dependent on the quality of the network. At best, it was very impressive under certain environments, at worst, it is quite acceptable. I have tested this device in different environments and using tablets, laptops, mobile and desktop PC.
I am still working with the camera and discovering new things. I aim to get those sharp, crystal clear images that I managed to see on my laptop, but have failed to repeat it on my Desktop PC!
In short, considering the the price versus the quality of the camera and images,  and the excellent tech support, I highly recommend this IP camera and will be considering further purchases.
4745918
The camera is very nice, with a very good quality picture. The wireless can be a bit finicky, but I called Hamri at tech support and he was able to get both cameras back online in less than ten minutes. His help was invaluable and he was very polite and professional. Thanks Hamri.
2082623
This is a really great product. It is a doorbell and security camera all in one. It was really easy to set up and we love the functionality. All I had to do was purchase a transformer and our electrician did the rest. The accessories such as mounting wedges and the remote doorbell demonstrate that this company has thought of everything. Another important feature is their customer service: they are easy to get a hold of and know their products to facilitate answers to technical questions. All in all a very pleasant experience and a cutting edge technology.
3352882
Very happy with this camera. Great motion detection and you can even listen or speak through the camera itself. I've set it up on both my laptop and my phone. However, even though I'm fairly technically competent I did need to talk to their tech support to complete the process. Clark at tech support was very helpful and though I had to wait about 10 minutes to get through, once I did he managed to correct my mistakes and get everything up and running fairly quickly.