Nice back support for long spells in an uncomfortable chair.
598172
I have not traveled with this yet, but I use it everyday on my recliner chair.  It is a bit stiff, but it isn't a pillow and it isn't supposed to feel like one.  It does seem to soften up as it gets warm.  I plan to take it on a trans-Atlantic flight.  It folds flat when not in use.
1056366
I bought this for my husband who spends about 12 hours each day in his work chair.  He loved it.  It helped him with his sitting posture.  He feel less pressure in his lower back.
4614084
In terms of price, this chair is an excellent value. You probably won't find a chair like this any place else for this price unless it's on sale. I've had this chair for more than half a year now. I think it's rather uncomfortable after long periods of time sitting on it. I can't sit for more than 2 hours. I also don't think it's good for people who appreciate lower back support cause there isn't any. The seat cushion is OK.
1376425
Awkward to get used to.  It took me 3 days to get used to it.  But now my butt is sore.  I do tech support and need to be comfortable in my chair.  Its definitely tall enough to get in and out of.  But I cant sit in this thing for more than 2 or 3 hours.  All they had to do was put in soft foam on the chair bottom.  Ive sat on softer concrete.
4310335
Great support for lower back and bottom. Makes height of chair a tad bit high, even when lowered all the way down. But it works!
1564701
Chair is comfortable and supports my massive size (400+ lbs.) very well. --- Downside was the need to drill the back on without exact guidance (and I needed a power drill).
1394942
Well-made chair, but the seat cushions are a bit hard. Needs getting used to it as your lower legs gets most of your weight and blood circulation gets blocked causing numbness.
2296738
Comfortable chair at a reasonable price. Armrest and height adjustments work well, good upholstery and finish. For prolong back support however I had to buy support cushion - the curvature of the chair near your lower back is little flat. But overall a good product
2181891
For short periods, I find the chair comfortable and fairly cool.  Anything requiring longer periods of chair use, and my skin is in pain.  The mesh material that covers the seat and arm rests is quite scratchy and hard on the skin if wearing shorts/short sleeves.  I had to buy a different chair after using this one for a few days.  I like this one enough to keep for occasional use but will use another chair for longer periods of sitting.
3781142
The chair was delivered in great shape and I have no issues whatsoever with the construction of this chair. It is actually quite well made. However, the seat area of this chair is very small and uncomfortable. If you work at your desk often for long periods of time, this chair can actually give you a back ache.
It is a little too late for me to return this chair but I would advise people to look for chairs that have a deeper seat than this Serta chair.
1825978
Costco is blowing these chairs out right now so I picked one up after having a brief sit-in test on the show floor. I see a few people have praised the chair after only doing that, which to me is irresponsible. Now, for a review after having the chair and sitting in it frequently for 3 days:

This chair has pretty excellent lumbar support and the armrests work well and have the option of adjusting completely out of the way which is useful. HOWEVER what good is it if your buttocks start to hurt after only 30 minutes in the thing? As an office desk chair, it really is the most uncomfortable I've ever sat in. If you want a chair for guests who you expect to limit their stay, I give it two thumbs up. But I'm coming from the perspective that I'll be sitting in this chair for hours. No chance. I guess if it prompts you to get up every half hour and move around, then a positive can be found there.

I even purchased a memory foam pad to place over the curved, mesh seat and that didn't help. The problem is in the curvature and stiffness of the seat. Maybe my buttocks are too wide... but I'm a 36 in waist size which is about the average. This chair is going back, unfortunately. I'm going to miss the lumbar support but that's about it.
1430658
THIS WORKS GOOD FOR YOUR BACK WHILE SITING IN A WHEELCHAIR FOR LONG PERIODS OF TIME AND HELPS FOR SITTING FOR A LONG PERIOD OF TIME.
3302185
Great support.  The only drawback is that it has to be adjusted slightly every time I sit down.  It shifts a bit when I get up.
3252497
I purchased this chair in hopes that my husband and I could agree on a comfortable seat for working at a desk that we have to alternate sharing at times in a home office. We were replacing a task chair that sent my back and hips into fits of agony. My husband didn't really mind it, but was having some unrelated back issues so wanted something supportive. I liked that this chair seemed well designed for back support. It arrived well packed and was pretty straightforward to assemble. We ordered the brown and it looked beautiful. We are both pretty average height and weight. I'm 5'4" and my husband is 5'9. We were both immediately struck by the fact that the seat felt so short, falling inches before the bend of our knees. It comes with an additional bolster for the low back area, which makes this even more exaggerated if you choose to install it. The short seat was not necessarily a deal breaker, but definitely an adjustment. I wish it was easier to lock the position of the chair, as we both felt like we were kind of sliding out of the chair a bit.  After my husband spent a couple hours in the chair, he was having uncharacteristic intense back pain, couldn't find a comfortable adjustment and decided he simply hated the chair. He happily swapped it back out for the old task chair and the back pain settled down. Not willing to give up on it, I moved the chair to my personal desk and have been working with it for a few days. Overall, it will probably work for me. I wouldn't say I totally love it, but I am not having back or hip pain. I am having more headaches, so the jury is still out, but I believe we will keep it for my use only.
1250384
If you have back or neck problems and you're spending a lot of time in a traditional recliner, this chair may be a much better alternative for you. I've had chronic neck and back pain for many years, and I replaced an overstuffed traditional recliner with this Lafuma Futura Zero Gravity chair. Since then, I've experienced much less pain. This is also a more affordable alternative to the Human Touch Zero Gravity Chair. After only one month of use it appears to be of good quality in both build and materials. Initially the chair didn't support my lower back, so I moved the headrest to the lumbar position and that seems to have solved that problem. I'm 6' tall and the chair is a pretty good fit, although the distance between the knees and the back could be a little shorter for me. I personally don't find this chair to be "cozy" like a nice leather recliner, but it does provide much better support and a more ergonomic solution that's probably more conducive to your overall wellbeing.
2982255
The pillow appears durable and made out of quality materials. It was comfortable for a while and quite firm, but I apparently sleep on my back as well at times. Since the pillow has the raised edges, that leaves me with a stiff neck after a week or so of using it. In retrospect I would have probably purchased the contour model, but I still got quite a bit of use out of the thing as a back support pillow in an old chair.
755145
have been trying to use it as a alternate chair at work, to maintain back posture; as advised by my physical therapist.