Android App crashes, Raymarine has been aware of it for months : no Wifi Capability and no support
585351
I purchased this unit in order to get the WiFi capability. When It works, its great to be able to view and control any radar, view charts, etc.

The problem comes in when your tablet or phone gets an Android update.

Since the Android 7 (Nougat) update,  all the Raymarine apps crash immediately.

If you look on the Raymarine forum (search for "nougat") you will see that this problem has been around quite a while, and Raymarine doesn't appear to be interested in updating it.

If you forget your password to post an entry on the forum, you will find that you cannot request a new password, and there is no contact option for anything but a dealer.

I don't imagine the dealers are going to have much luck updating the app.

Very disappointed
4688914
This was a 5-star review until last month's firmware and app update. My Sonos no longer works. Contacted Sonos and it's been radio silence from customer service.
I cannot recommend Sonos.

**update** First, no idea why Amazon doesn't mark this as a verified purchase review, I bought the product from Amazon. Regardless, I heard back from Sonos customer service and was thoroughly UN-impressed. Sonos advised I unplug my devices and check my router settings. Really? That's your advice? Worthless.

**second update** changing this to 4 stars from 1 star because Sonos rolled out both an app update and a firmware update this week. this has completely fixed the errors I was having (described above). I cannot go back to a 5 star review because, as discussed above, Sonos customer service - while replying to my issue - offered ZERO help. Hopefully the firmware and app update will continue to work.
459364
UPDATE!  I read the reviews on the play store and thanks to DJ he has the fix for android phones!!!  There was an update to this app. Little did we alll know there are 2 left over files un your system.  go into your apps and look for anything MICP and delete!! Then go back in and load the app!!!! It will work again
I purchased this camera and like the quality of the pictures. What I don't like is the android app.  It worked for 4 days and now I get a black screen.  I need to be able to view and get alerts at all times.  I have deleted the app and reloaded it many times.  The app works on the Ipad and I phone. I have called customer service many times. They seem to always be on vacation and returning in a few days. I'm not impressed!
1853726
Unfortunately, this device did not connect via wifi to my android device. Foseal was helpful with quick responses to my request for help, but the problem remained unresolved. They issued a refund and did not ask me to return the device.
4153666
The app is always updating. The camera seems to always lose wifi connection. I switched phones and now I can't move the app to the new phone. Also, I go to contact the company and no one is in business. Now I have to buy a new camera.
2781526
When I first received this router I loved it.  Easy setup, great interface, it was perfect.  Then soon, very soon came along a problem.  The internet would crash only on the WiFi side.  I started to notice a pattern of the crashes.  It was my HTC Inspire android phone having the conflict.  I tried numerous fixes that I found on different forums.  None of them worked.  I am 100% sure that the HTC cell was having/creating the conflict.  Contacting NetGear support was a joke.  They talked about computer optimization for 30 minutes.  I was very upset with them trying to incorporate a sales call before even trying to resolve the support call.  Long story short, I replaced the router with a Cisco and have not had any internet crashes since.

My purpose of a new high end router was to get wireless internet. This router failed to perform this task.  The crashes at times would happen twice an hour.  This is why only one star.  I purchased this on Amazon's site through SilverBerries.  SilverBerries was a pleasure to work with for purchase and return.
2589587
I was promised a working product when ordered, in December of 2011 now 9 months later we still haven't entered beta testing on the application and the reason I purchase the app $79.00 and Android app 29.99

Personally I would think a company would stand behind their product but alas all I get is a we are working on it, or we will update the site weekly well 6 months and a total of 7 updates is not weekly again broken promises.

Quoting them "I have been meeting with Mark daily to review progress. There are about 7 or 8 items left to wrap up. At the rate we're going, it looks like we will finish those remaining items this week so we can begin beta testing." this was 7-20-2012 so beta testing in a week or two now latest
"8/28/2012 Update

Mark presented a functioning "Create New Account" button in the new Sync dialog today. Yahoo!! Unfortunately, I wasn't there to see it. I had to go in for surgery on the pinky finger that I crushed last month. Ugh... The doctor put two pins in the bone and did some reconstructive work on the nail bed. I received a number of well-wishes and prayers on my behalf after my post on 7/30/12. Thank you so much for that; this has been very depressing. Those messages really meant a lot to me. I really needed that. Thank you and God Bless!"

not even working buttons over 5 weeks later now.  I would guess we will never see this they are just milking us all out of money for vaporware.

BBB has been informed but alas can do nothing seeing as they are not registered with them (go figure)  I guess states attorney is my next step.

Be Aware and stay away....
1500657
Last update. Throwing them out. And then...after 14 months product is now nearly unusable and after about 4 hours with support and 20 hours of my own time, its obvious there is a hardware issue. Too many issues to list affecting all devices on the network. Tried everything possible and even the impossible. Nothing helps.  There is obviously a problem with the hardware.  They will not give me a push to a new product or their upgraded product.

They basically said go f yourself the warranty is over.  FINE. Not looking for freebie. But an at cost swap go a FUNCTIONING product is the right thing to do.  They lost a customer and Im telling you, they just want your money. Horrible customer service experience. They just could really give a damn. Bye bye eero. Hello anyone else.  Anyone will vaiue you Better than eero

Update to four stars:  eero released firmware update to fix dropped wifi call issue. Ha went extensively tested it yet but company is improving product constantly. They get another star!

So so close. But one major problem depending on your situation.

Good:
 Great packaging
Great user set up
Great design
Great app
Great coverage

Bad:
 Cannot transfer Wi-Fi phone calls between nodes without dropping the call every single time.  In my situation this is a major inconvenience. I do not have cell phone coverage in my home. I must be mobile as I talk to move between studio and office. The lack of being able to handoff wifi calling to nodes is a rather large disappointment for my particular situation.
4927794
Device was great, but latest version of the app won't work with it. Now it is an expensive paper weight.
2876992
Having worked in tech support, I have never had so much trouble setting up any device (and I own and have supported many, many devices). The app is the problem.  I could get the device connected to my wifi after some difficulty but I got error after error with the app, including the app not recognizing it's own web site which is just bizarre. Their only suggestion is to reset your router or phone.  No, that isn't it, it is obviously your very poor set up and installation software which should not be so difficult for such a simple little plug.  I am okay with losing the money but won't forgive them for my wasted afternoon.  Never again WEMO! I'm done!
4493648
The camera quality is terrific, I can complain about how well the imagery is, however the app and the nonexistent support for the app are terrible. If your camera's end up going off line because your wifi drops, good luck getting them work again. There's no one to contact, nor a trouble shooting page of any kind. I've tried everything to get the camera's to come back on line. Rebooted my camera, rebooted the wifi, deleted the camera's, and now cant add them. I paid good money for this product and I'm very disappointed.

On a second note, the sensitivity and refresh rate for motion detection may as well not exist, unless your tracking a snail or snowflakes. I get notifications whenever the wind blows. There is no sensitivity setting. When it actually does record, I can slowly walk 200 ft and get images every 25 ft.
1061152
Get ready to wait 10m to load a page. And I have other devices on the same router. It's the tablet...SSSSLLLOOOWWW. And out of the box I can't even connect to the Amazon app store, first time using it it says network unreachable, tried multiple ways to fix it. Nothing. Absolute nonsense
51716
This phone is not able to update apps on Wi-Fi or mobile network...... And it freezes  up regularly
202393
For the price the hardware seems okay. Unfortunately, the Android app becomes unresponsive when syncing with the device. This is a major usability issue and needs to be fix by Pivotal Living.
2268616
Ive had this system for more than 3 years. I loved the app on my phone and being able to see what the weather was doing at home. My original set up was 1 5 in 1 sensor and the display panel which has always worked flawlessly. It should also me mentioned in full sun the temp reads 5 degrees too high. To see the info on my phone, I added the internet bridge and enjoyed The feature but it had frequent signal fallouts where it would go hours without transmitting data. It should be noted the distance from the sensor to the bridge was about 60 through a window, which shouldnt have been a problem. I moved the the internet bridge several times but never received better than poor signal strength. Fast forward to the new improved internet receiver marketed by Acurite called Access. Because I enjoyed the system with with the exception of internet viewing, I tried the new Access receiver. It worked well for 6 months then had hours long drop outs just like the previous receiver. I sent it back to Acurite for repair under warranty. It took weeks to analyze and test the unit. They sent it back repaired. On restarting the system, it failed within hours. I requested a replacement at this point as it was not in working order and I no longer wanted a second weeks long repair and return process. I need to mention before returning the unit I followed multiple steps for home diagnostic of the Access at Acurites direction. In the end, I told them the only acceptable outcome was a new Access. They were unwilling, stating they wanted me to repeat the home diagnosis process all over again. Did I mention correspondence would often go more than a week at times before reply? Poor customer service.
4062424
No android support, I purchased external hub and could not even access bulbs from my android, Used i Phone and It worked.
290023
I give up. Crashes are normal. I have literally never programmed a service - in two years - without at least one crash. And I am working with a computer supplied by them!

Many other quirky problems are very frustrating.

Tech support is helpful, but they have a bad product to work with, so ultimately their answers are not good.

Today the product simply wouldn't even load leaving us with nothing.

Goodbye.