It came pre strung and they were in the wrong ...
597110
It came pre strung and they were in the wrong order, had to order a set of strings as well.
2758545
Our box was missing a needle for the pump and the stakes we got were made of thin wire, not what is pictured.
4624517
It is missing the strings. One of mine snapped and I looked around for the extra strings but they weren't there.
2771928
This violin came with the bridge set up backwards, which we didn't notice till trying to tune the E string, breaking both E strings that came with the violin. We needed to purchase more before we could try it out. Once that was corrected, we thought it was a nice student violin. So check out the set up and make sure it's all done correctly before trying to tune the instrument. That's why only 3 stars. It's a nice instrument for the price.
112341
Ordered ball-end strings and got ball-end strings... Except for the special E-string which for some reason was loop-end.  My girlfriend needed the strings so we just used the regular E that was included, and can longer return or exchange.
1699579
I don't know where the string was supposed to come up, but in my package there were no strings at all. I had to go buy an extra string and improvise. I could not return this because I brought it overseas as a gift to my brother. I did no know about the flaws until the game has already left America.
3061884
I made a mistake of taking the neclaces out of the bap prior to use and the got tangled, second mistake was letting some one help.
2186365
It came with a hole in it and decided to patch it instead of sending it back.
1254810
the crossbow replacement string ended up being the wrong one for the bow but it is still a good string. It was my mistake that I made not the company or the order.
2035423
Thought I was buying an unstrung racquet.... Came strung w/the wrong string gauge & a bent start grommet. I promptly cut the string off, hoping my stringer can work with the bent grommet and get it strung.
2687078
It came with the wrong size and they make like it was your fault. When you buy you have to choose the size, but it came wrong. Not only me but after happening I could notice some reviews with the same problem.
They need to improve their system of delivering the right stuff.
2992433
I ordered this product and when I received it I noticed that the strings were stung backwards. I reported this on my Amazon account and received an email from this vendor telling me that I had received a left handed neck. As I'm just learning the guitar, I deferred to their experience and also because it was their product. They told me in the email to call, which I did and they were reluctant to have me return the product and said they would send me instructions to re string the neck, further validating I had received a left hand neck. Since I hardly know anything about a guitar, I asked for an exchange. They told me they could not exchange it and I would have to return it for a refund and re order it through Amazon. Since they wouldn't exchange it and I had already thrown the packaging away before I realized there was a problem, I had to spend $10 to have it packaged. They sent me a return slip for UPS and told me I would not have to pay for shipping. I received the refund from which they had deducted the shipping even they had told me I didn't have to pay it, going back on their word.

If customer service were knowledgeable about their products, they would have known that all the necks are strung this way and there was nothing wrong with the one I received. I lost $15 on this order and I'm very unhappy with the customer service received from this vendor. I would not recommend anyone ordering one from them, especially since they did not keep their word about my full refund. I only returned the product because they told me I had received a left handed neck, otherwise, I would have kept it. All they had to do was let me know in the first email and all this trouble could have been avoided. Because of their incompentence, I lose. What a way to run a business.  Stay away!

I re ordered the item from another vendor and I'm happy with my purchase because it's a great product. Unfortunately Woodwind and Brasswind doesn't know anything about customer service and should not be an Amazon certified vendor.
3337830
I am extremely disappointed. I opened the strings and I found that the B string has been used. Its obvious someone broke it trying to put it on so they put it back in the packaging and decided to resell it. Shame on you.
746799
The chanter was not tuned properly, and required at least a better quality reed and substantial tampering. I'd recommend going to a seasoned professional and looking into a product that they have experience using.
3335425
I purchased the regular neck and received a "V" neck instead that had been previously opened?
4898763
Was not previously hung on string. A lot of work to hang up, and didn't come with string in the package.
268428
one of them had a large string loose and ended up unwounded like yarn. they were poorly made. no good!