Fantastic product and awesome customer service
589179
Fantastic product and awesome customer service.

This is the only iphone battery case I could find that works with an Apple lightning cable.  All of the other battery cases require an Android charger. This is a huge deal for me as I am able to charge my phone with the 15 chargers that I currently own (one in my car, one at work, one at home, etc.).  Also, a really great price for a high quality product.  I couldn't be happier with this purchase!
3611621
Absolutely fantastic customer service. Really happy with my purchase.
2329613
Had difficulty initially during installation, but the customer service was very prompt. The service representative (Sophy) was very polite and quick to dispatch a replacement. The second attempt was the charm. Great product and even better customer service!
Tip to buyers: Watch the installation video carefully and do not let the adhesive come in contact with any surface (including fingertips) other than the screen.
2989100
Very good product and great customer service. Highly recommend.
4894511
Product looks great and the customer service is outstanding!!
2726378
Amazing Product, Fantastic customer Service!!

I will order again for sure.
3284836
Great product and AMAZING customer support!  This allows me to have my 4 year old ride along with me on streets (with car traffic) and quickly detach when we are in a safe area for her to ride on her own.  The product is well built and seems like it will last for the next few years without much trouble.

The only issue I had was in setting up the mounting bracket on the Down Tube of my daughter's 12" bike.  Since the frame was so compact, I couldn't set it up as outlined in the instructions without bumping into things when trying to connect her bike bike to the FollowMe Tandem.

I reached out to Customer Support and got a response within an hour.  The customer support representative that responded to my initial email continued to respond to me promptly and even offered to video chat with me to help guide me on the installation.  The folks at Trucavelo (the U.S. and Canada distributor) seem VERY dedicated to assist their customers.

After a few email exchanges, he instructed me to place the bracket on the far bottom of the Down Tube (on my daughter's bike) and carefully turn the front wheel on my daughter's bike (while raising the Telescoping Arm to get it around the bracket) to attach her bike to the FollowMe Tandem.

I've been using this for a couple of weeks now and love that my daughter and I can ride our bikes together!
3988469
Outstanding product for the price, and their customer service is incredible!
4346093
I rarely give reviews, but I must say that the quality and performance of this product combined with the fantastic customer service compels me to give this review.  The bulbs are extremely bright.  I bought the 4000K lights and they are markedly brighter than the 2900 lumen fluorescent bulbs they replaced.  Rewiring the old fixtures was simple.  I thought one of the bulbs I received was defective (turns out it was a broken wire that I used when rewiring and the bulb was perfectly fine).  I contacted Hyperikon to let them know of the suspected defective bulb.  They quickly responded and sent a replacement.  Their customer service is extraordinarily good !  In summary, Great product + Outstanding customer service = I will be purchasing all my replacement LED bulbs from Hyperikon.
180964
Absolutely fantastic customer service. Thank you so much for working with us on getting the correct size. We love it! It looks great and appears to be very strong and durable.
1029117
I love this product, This company has an amazing customer service.
1716461
I had a small issue with the frame freezing up as it was updating. Not only did Joe walk me through the steps, he explained clearly why it happened and how to avoid in the future. The frame is working perfectly. Customer service was awesome and quick. I highly recommend this product, not just for the wonderful quality and picture resolution, but for the customer service as well. Joe was extremely patient and helpful.
2290191
Just installed this rod over a large 90" wide window frame.
As mentioned in another review, I agree that a few more clips would be beneficial to ensure the curtain is held firmly in place, but I would not take a away a star for that. I did purchase an additional center support brace to be sure the bar was firmly in place given the width I was covering. The package arrived quickly, though was missing a few vital parts. A quick email to customer service and rep named Jeremy responded within an hour and within days, I had another package with the parts I required. Despite the order error, the fantastic customer service more than made up for it.
UPDATE AFTER ONE YEAR...
Still very impressed with this product. Has worked flawlessly now for a year...have not changed the batteries in the remote either. One suggestion I would make to the manufacturer is to add in a remote holder that one can mount on the wall. See my attached photo of the holder I purchased separately on Amazon that is mounted on the wall beside the light switch. Works perfectly for us always knowing where the remote is located. A great purchase that I would make again!
3640874
Awesome products & fabulous customer service!!
4317287
Great product and excellent customer service. Will definitely be a return customer
194122
Great product and great customer service! Highly recommended.
2753023
Great product with even better customer service!