Buyer beware of skirted installation costs
581498
This TOTO toilet is so pretty, but... 1) We received 2 broken toilets in a row.  The toilet itself is lovely, the design is why I purchased it, very modern & skirted which looks clean and is easier to clean.  Totos have an excellent reputation, but since we never installed it I can't speak to that.  2) What I can speak to is that this (and all) skirted toilets require a special installation that involves moving piped & drilling into the subfloor of the room to the tune of about 2.5-4 hours of labor at $150/hr. or $375-$600 in installation costs.  Had I known this prior I wouldn't have purchased it at all.
3225230
Look carefully at the costs.  Compare a new unit that comes WITH the job-site stand with this one which does not.  I'm buying the new one.
3447448
While the fan functions and looks nice, I would really like hunter to pay me for my time. The installation of this, and other hunters we have recently purchased, make me wonder why I am not getting a paycheck for assembly (and disassembly in order to properly assemble again). Oh and if you don't want the light kit on yours, good luck finding any instructions on how and what to disassemble from the light fixture in order to put back together with parts that are not referenced anywhere in the instruction guide.
2661272
expensive for something that should be included but easier than downloading ,etc.
2010545
As a guy who sold over $1 million per year in hardware (nuts, bolts and screws) I was embarrassed by the hardware included in the pull out shelving I purchased from you.  Either you have a purchasing department that is clueless about what quality screws would be, or they had no idea of how hard it is to install screws in the tight spots required for your product, or they just did not care and figured they could send out cheap screws because the rubes would not know the difference.  For a cost of $0.40 per shelf, you could have provided truly high quality screws that would allow a full contact area for the Phillips head screwdriver required to install the shelves and which would not have wallowed out during installation (God help the person who has to try and remove these when doing a remodel).  I will head down to Ace Hardware Tuesday to buy some screws that will do the job.  What a shame - the shelves seem to work well other than that.
307984
They put it up for cheaper price does not include almost all the important stuff you need! And cost almost triple the price of unit to install!
1983012
Told by Intuit Tech. that if you install the product and there is any problems I would have to pay $99 to get it resolved.  Also had to have Max Protection or it would not work on all banks. Boy have they gone own hill.
1023611
$300 to install a part that didn't last two years. Very disappointing and expensive.
828871
Really can't say too much about this. It's been too cold outside for me to attempt to install. Looking at the directions it is very complicated. Note that it is recommended to be installed by professionals. Professionals that do this install do not want to install something you bought online. They want to install items they have in stock or would order. I suspect that if I do contact third party to install I will be charged what it would have cost to buy the item through them and install charged. Think twice about buying unless you can do yourself. This is not a typical DIY item. It's still in the box. I'm sure its a good product but installations instructions need to be made better if they continue to sell items like this for anyone to buy.
2953631
the mechanic wanted to charged me almost 200 dollars for the piece and installation. I spend less that a hundred and in 10 minutes installation
3646588
Simple design changes would have added little to the manufacturing cost but a great deal to the user experience.

For example, the assembly is a series of interlocking pipes which when completely installed are held together by the tension; when not completely installed, fall apart like a Jenga tower at a drunken frat party.  To solve this annoying problem, the user is provided with a few strips of tape to be applied to the joints.  As the tape is the same color as the pipe, I assume the tape is intended to be a permanent addition to the stand.  Tape shouldnt be a decorating choice.  Tape is a hold this while I see if Ive misread the directions choice.  Why would I want a band new fixture that at its peak already looks broken?  Would the cost of a half-thread added to the pipe ends so as to facilitate them being screwed together really have been prohibitive?  Other reviewers have complained that the apparatus bowed with use.  This makes sense if the joints are so loose that they would fall apart were it not for tape!

Next, theres the issue of the pole bumpers.  The bottom rubber bumper/foot is an adequate size, but the top bumper, since it goes on a much smaller, spring loaded, pipe is only about a  inch in diameter.  The problem is that all the tension generated to keep the assembly in place is transferred to a very small surface area on the ceiling.  The smaller the surface area, the greater the pressure.  So, if the user has the misfortune to place the tension pole under an unsupported part of the ceiling, it will be only a matter of time before the substantial pressure pushes a hole in the ceiling.  I believe theres a reviewer who had that very issue, and uploaded photos in his/her review.  Would the cost of a wider top bumper (that would have reduced the pressure, saving the ceiling) really have been prohibitive?

Finally, theres the issue of size, which I am told does matter.  One of the reviewers lamented that he did not own a pipe cutter that would be required to custom fit the tension pole to his shower. This is not a minor thing.  While I own a pipe cutter, pipe cutters are not found in the average apartment dwellers tool drawer.  And nowhere was it suggested that such an item might be required.  In fact, the phrase, no tools assembly still adorn the product description paragraph.  Included with the directions that are shipped with the product however, is a handy chart telling you how much you have to cut off one of the pipes given the height of you ceiling.  A fair-warning paragraph in the product description that could be read before purchase might have been useful for the sparse-toolbox crowd.

In short, all of these issues could have been addressed with only minor cost increases; but they werent.  The burden falls to the end user then to either make-due or scrap the item and buy from another manufacturer.  Mines up and working.  I used a pipe cutter for length, found an unused rubber furniture pad for the top bumper and the pipes are now permanently joined with sheet-metal screws so no bowing.  If you're looking for a project this might just be for you, but if you're in search of that no tools assembly experience, keep looking.
1978399
Not very happy with the exhort ant price charged for this service.  It was actually a very simple hook up that even I could do myself. The reviews and others said that there was a special way to install it. When the man came to my house to install it, it was too late. I wanted to cancel the service but I couldn't.
85153
It wasn't that I didn't like the product the product was as describe with the exception they ran quite small. The problem was I felt somewhat penalized for returning the cost. It cost me $20 to return a product that cost me $60. It wasn't my anticipation to have to return this product. I am highly disappointed in this fee. I advise future buyers to be a hundred percent sure of your purchase so that you will not be charged such fee as I was. Moving forward I am unsure if I'll purchase from set store since they are located in California & I am in New Jersey.
1630201
The faucet looks and works great.  I'm giving it 3 stars because installation was a nighmare.  I had to pay a handyman $180 to get the job done because the instructions were useless and some additional pieces were needed.  So this ended up costing me a lot more than the purchase price.  But now that it's finally installed, I'm happy with it.
4945957
The hangers are great but I was screwed on the price and what a headache to c/o over the internet!!!
137597
I selected this set because I wanted the discrete dome-style outdoor cameras that were the hard-wired type.

I paid a Best Buy contractor about $300 to install them on my two-story home.

I have a few complaints, but nothing major...

First, the DVR's proprietary software isn't intuitive enough (and the installation contractor I hired couldn't help me figure it out).

Secondly, when installing the cameras on the SIDE of the house -- as opposed to the more common 'under the overhang' location (see photo) -- the camera orientation is messed up (the image is vertical instead of horizontal). I later found out there's a way to fix it by pressing a nondescript white button a couple times on the camera cable. I don't think that's mentioned in the paperwork that came with the equipment. You have to un-mount the camera to get to the button. I had to call customer service to find out how to do it and by then, my installer was done & gone. So now I have a vertical image on that one camera. Would be nice if I could change the camera orientation using a remote control, or by using the DVR software.

Thirdly, after about a month, water spots seem to have gotten on camera covers (?). Fortunately this doesn't affect the viewing except at night (camera image is clear during the day). Not sure if the spots are the result of rain or over-spray from pressure washing the house. The nighttime image was impressive until that happened. Now it's a bit obscured.

If I was braver on high ladders, I could probably fix most of the above problems.

Lastly, the DVR fan started making a loud noise after a year of use. I contacted the seller's tech support team. They sent me a shipping label so I could ship the DVR back to them for repair. They also updated the software before shipping it back to me. It's running much more quietly now.
1288884
Until these folks come up with a longer life bulb, any energy savings will be lost on the cost of replacement of a very short lived bulb and expensive bulb replacement. NOwhere in the literature is the anticipated life of the bulb stated, listed, specified , or advertised. Why? because thats where the savings end. At between $10-13 replacement per year, over 50% of the total fixture cost, the green idea translates to reducing the green in your wallet. Other fluorescent tube types such as T12 and T8 are built for lengthy service with similar ,now digital ballasts. Not so , with this LOA product. Its designed to put the green in their pockets...not yours. So, once again its Caveat Emptor. A great idea soured by the greed for profit. For me, its back to the dependable and long lived sodium halide 75Watt by Regent or others. Those savings by not having to frequently climb the dusk to dawn ladder for frequent replacement outweigh any potential upfront savings. Energy like this comes with a price you must pay for in terms of high replacement costs.