If you are in the military or a government employee or contractor overseas avoid this product!!!
586006
If you are in the military overseas or a government employee or contractor overseas avoid this product!!!
Having an APO address does not help!
I have been a Norton user for many years but no longer. Even though this product is sold in AAFES stores overseas it will NOT activate once purchased.
Norton has successfully screwed everyone serving overseas with this regional code issue. AAFES needs to immediately stop carrying this product!!
The government needs to cancel their contracts with Norton over this.
If their security is so bad that fake numbers can be used with their products then its worthless anyway.
115794
This product is a REAL POS. I was so excited to have it on my pistol, I went ahead and purchased the Viridian holster as well. I'm going to get rid of both. Light and laser work unless it gets cold. So if you want to use this thing in the winter months, you are screwed. You cannot depend your life on it.
60 degrees and below; the laser does not work properly.
50 degrees and below; the laser does not work at all.
35 degrees and below; neither the light nor laser work.

Also, the laser does not hold zero. I've had to re-zero the damn thing every other range trip. The laser begins to drift after a few dozen rounds.

Viridian also has the WORST customer service I've ever encountered. They don't give a damn about their product reputation. I sent my X5L back to them and all they did was return it with Viridian batteries. It still had ALL the same issues. When I contacted them again, they wanted me to jump through hoops to prove their product doesn't work correctly. I identified the issue for them. Now it is their job to repair it and bring it to a properly working order at their specifications. Isn't that what I paid hundreds of dollars for? UNBELIEVABLE!! SHAME ON THOSE THIEVES!!

I'd hate to hear that someone was injured because they relied on this garbage product. I would have given it 0 stars if possible.
4548875
This product does not work! Unluckily, I just recently got home from a deployment to use this product and it will not connect to a wifi signal. Amped service technicians said that it was not meant for laptops and was also busted. Pissed b/c I can't return even with purchased warranty!
2585103
DO NOT BUY THIS PRODUCT!!!.....After using it less than 10 times, the flimsy material than holds the rectagular plastic on the top front of the sandals, which is used to adjust the strap, broke. The brand name Nunn Bush convinced me of the quality of this product which led me to order it. What I didn't counted on was that this product was made in China (translation: bad workmanship). Since I had it for over 30 days, even though I only used it sparingly, I could not return it for refund or replacement. So, I'm left with a new, but useless piece of crap. Shame on you Nunn Bush for selling this type of garbage on unsuspecting customers.
1586309
I live overseas, and I checked with local laws to ensure all products I buy are legal. But whoever sent this thing out labeled the box as-how did they word it?....o yea... CLAWED BRSS KNUCKLES!!! Okay genius shippers, these aint weapons, not to mention brass knuckles are ILLEgAL to send overseas via military...I lost money thans to the bozoos whom sent these...labeled them as an illegal weapon....u get 1 star!!! I would put negative stars if I could. EPIC FAIL

-Silverhaven
3971039
Forget about service.  Pressing 1 for English doesn't help.  Was on phone for three hours two days trying to get the unit replaced for a hard drive that went out.  After emails, faxes and numerous follow up phone calls I cant be assured that that the unit is being replaced.  Buy this product at your own risk.  If you ever have an issue with the product and want to get warranty replacement expect to be frustrated to the e nth degree.
4739478
I connected this unit to enhance the speed of my gaming Lan Parties but  unfortunately - I was wrong. I did not receive the immediate through-put  needed for gaming. I received pauses that became so annoying - I refused to  host anymore gaming Lan parties. Everything seemed to be delayed, so I  tried contacting technical support but failed. I left a message and they  took 4 days to get back to me...only to tell me that there wasn't anything  for them to repair. How would they know without testing the product first.  They must know that this is a proven failed product. I would not wish this  product on my worst enemy!!!
3810168
Take my warning: stay away from this product, as well as the AW920 speaker.

The problem was that we were getting very loud interference intermittently on our speaker and it would only go away if you powered off the hub and powered it back on.  Major hassle for us; startling noise for our backyard guests. I called the manufacturer, Thomson Inc, to find out why this was happening, but there's ABSOLUTELY NO TECHNICAL SUPPORT available.

Instead, I got a non-responsive agent telling me nothing more than to send it in under the warranty for replacement.  I then asked to speak to a manager because I was very unhappy with the customer service, and she told me that there was no one else I could speak to. Unbelievable.

Do not buy - look elsewhere.
2755723
WARNING!!!!!****DO NOT BUY THIS PRODUCT**** MISLEADING WEBSITE****  FOB that are 2013 and up this company does not provide PROGRAMMING INSTRUCTIONS !!!! You will have to pay a locksmith or dealer to program it for you ranging from $40.00 to $250.  THIS IS WHY THE FOB ARE SO CHEAP!  Not that I received the product it is CHEAP LITERALLY AND FIGURATIVELY!!!! ** WARNING*** MISLEADING WEBSITE!!!!  DO NOT SPEND YOUR HARD EARNED MONEY ON THIS PIECE OF GARBAGE!
4529007
DO NOT BUY THIS PRODUCT!!!  I am a confident and competent driver.  I also have a great sense of direction.  Went to CR a few weeks back but the driving aspect of our trip was a nightmare to such an extent that I avoided driving when not completely necessary.  The Track It GPS map of Costa Rica spun us in circles time and again.  The GPS literally had us make a right turn followed by 3 left turns (multiple times) only to send us back to our original destination but in the wrong direction.  What should have been a 20 minute trek from suburban San Jose to Highway 27 (heading to West Coast) took about an hour an a half.  If not for asking directions from local residents, we would still be lost in Costa Rica. Just to let you know, this was not our first trip to Costa Rica either, so we were at least somewhat familiar with our surroundings.  During our previous trip, we rented a car that came equipped with a GPS system and its performance was flawless.  We never made a wrong turn.  We were never taken off course and spun in circles.  Again, DO NOT BUY THIS PRODUCT.
2623948
This is a horrible product and company.  I ordered this product in August  It took until September for it to be delivered. This in itself is not anissue because I'm stationed in Korea, so things sometimes take longer; the issue is that the day after I received it I used it (or tried to use it) to take my minuture poodle for a walk. We did not get 10 meters when the harness was hanging around her legs and dragging on the ground.  If she had tried to bolt off or anything she would have been gone in Seoul or hit by a car.  Because this harness Is worthless.

The kicker to this is the next day when I attempted to return it they will not let me...because the return periodic up. Even though I hadn't had ir my possession for 12 hours.
946624
I would highly recommend that you DO NOT buy this product. I wish we had saved ourselves the money, time, and frustration, and instead purchased an AC unit for our bedroom for a fraction of the price. We are returning it now and unfortunately have to bear the cost of shipping this 100 lb. package.

One of our first Chili Cubes leaked all over our floor the first time we used it. In this instance, Chili Technology was very quick to help and sent us a replacement cube. Unfortunately this cube eventually started leaking as well.

In terms of functionality, it requires you to turn it on at least 2 hours before sleeping in order for your bed to be cold by the time you go to sleep. Once you are in bed, your body heat ends up overpowering the strength of the cooling created by the pad. You won't stay cool throughout the night. I don't know why there are so many different temperature options; in order to have a chance at staying cool throughout the night you must put it on the lowest setting. As well, for the hot setting it also requires being turned up fully in order to be effective.

In addition to the poor performance of the product, Chili Technology, and the dealer (we purchased in Canada) were both unhelpful to us. We contacted them one month ago about returning the product, and we just received our return authorization number this week. Each time we contacted them we were told that they would email us the return instructions. We had to call back 4 times in order to finally receive what we needed.

Although this product works alright at times, it is definitely not worth the $1260 we spent on it. As I said, save yourself the grief and buy an AC unit for less than half the price!
1517336
I want to share my experience with this company and their products in the hope that it will save you from wasting your time and money as I highly, HIGHLY recommend you steer clear. I purchased this item for a house I had purchased and had it professionally installed by my plumber who was also re-piping the whole house and installing a tankless water heater. When he saw the filter and softner from Pelican Water Technologies the master plumber told me he didn't recommend I use them or install them. I only wish I had listened to his expert advice at the time but instead I told him to go ahead with installing them.

The performance of the water softner was marginal at best when it was first installed. I will say I didn't see hard water stains on our dishes when washed through an automatic dishwasher, but a water test I ran after installation still showed moderately high hard water results--surprising for having a water softner installed! A little over a year after installing the unit, however, I noticed the softener had lost any effect and particularly noticed hard water stains appearing on the dishes. I contacted Pelican Water Technologies who asked me to check the color of the media inside the softner unit. I did and when I told them the media was blue they said that the pipes going into and out of the softner should have been grounded, and that the media was now ruined and it would cost $699 to get new media. The support rep said it was "extremely clear" it was stated in the manual but when I reviewed the installation guide it only says it's "highly recommended" very generally with no indication as to the possible consequences.  I think that's completely inadequate as the guide should really state if you don't ground the unit it will the media will become corrupt. There's no reasonable explanation why it's not stated more clearly to that effect. My opinion is that they want to force consumers to have to shell out another $700 to buy replacement media!

I called my plumber to run this all by him who told me they had grounded the unit which I verified by visual inspection. I also had a friend who is an electrician check that there is no current running through the pipes servicing the water softner. So what am I left to conclude? This appears to be a shady company offering a product which fails after a year and gives duplicitous explanations as to why their product fails. They don't seem to have a product that works 100% brand-new and fails completely after only a year. They also don't seem to have competent support staff nor do they stand behind their product. My advice is to stay far away from these guys. I checked their company registry in Florida and when I looked the Secretary of State's office has their incorporation status as inactive. It all seems like a great Florida swampland swindle.
2616071
I have had this item for  about 9 months.  I have used it about a half-dozen times.  When I tried to activate it a couple of days ago, it wouldn't work.  Upon inspection, I found that the batteries were corroded and leaked in the battery compartment.  It totally F*@%ed-up the remote.  One of the battery contacts would not engage the battery, so I tried to fix it.

There is no way to open up the remote without destroying it and injuring yourself in the process.  There is no way to fix this cheap piece of Chinese C&@p!!!

DO NOT BUY THIS INFERIOR PIECE OF FOREIGN TECHNOLOGY unless you enjoy paying several times for things that Americans used to do better.  GO BUY FROM AN AMERICAN COMPANY EVEN IF IT COST YOU A FEW DOLLARS MORE because you will only have to buy it once, and NOT EVERY YEAR!!!

UPDATE 11/10/2016 -- KUDOS TO AMAZON FOR MAKING THIS RIGHT.
Yesterday, I received an email from Gabby at Amazon.  She apologized for the troubles I had with the remote and said that a replacement remote had been sent to me and that I should receive it the following day.  It arrived today as promised.  I had not expected a replacement since it was past the refund date.  Thank You, AMAZON, I applaud you and give you 5 stars for your Customer Service.
3481262
We were so excited about this product when we did our remodel but that didn't last. Once our new island was done we installed this air switch which worked great for about a month or so and then we had to reset it (go under the sink dismount the unit, and remove the hose, and then plug it back in) in order for it to work again. Pain in our butts for sure. You definitely get what you pay for with this product. Do not buy this product or don't let your contractor buy it either! Stay away!
1857246
DO NOT BUY THIS !!!!!! PLEASE SAVE YOURSELF THE TROUBLE UNLESS YOU ARE WILLING TO THROW AWAY YOUR MONEY !!!! I bought this item roughly 5 months ago, and it actually worked fine for most of that time. A few weeks ago it started behaving erratically, until I had to have a licensed HVAC contractor come out and check it out (75 usd extra right there). He confirms the lyric is faulty at this point. He leaves and I try to get in touch with Honeywell and they tell me they can't initiate a warranty request unless I'm a licensed contractor. At this point, I have to pay someone else again to process a warranty on an already very expensive piece of equipment. Please DO NOT BUY THIS from here. I don't even know why they allow people to buy this if they won't deal with you when something goes wrong. All over their site it offers help on how to install it yourself, and when you call them they tell you that this is an item that needs to be professionally installed. DO NOT BUY!!!!
4359627
Battery drained and no charger worked. The included charger worked fine on other devices so the problem was with the phone. More importantly, the software and Apps were Korean in origin and could not be replaced or reconfigured. Case in point: The weather widget on the main page was linked to a Korean weather service that recognized only the largest US cities, useless for my purposes since I live in the suburbs. But what's worse is that there was no affordances for changing the service to a US provider like Accuweather. Other apps were in KOREAN ONLY!

Bottom line: DO NOT BUY THIS PRODUCT!!