but was a little disappointed that the product didn't appear to be new
584970
The part we got had some burned edges where the plastic had melted or something.  All in all it fit okay and works, but was a little disappointed that the product didn't appear to be new.
3256173
When I received this, the pump had already been activated, which makes me believe that it was not a new, sealed product.  I decided that it was worth trying anyway, since whatever.  It is quite heavily fragranced, but it's OK.
3021071
usually with "used" products you expect a little wear & tear, maybe scratches. this was brand new, still in the plastic.
2353359
Product works, but seems used.  It was scratched on the ends and the box was clearly opened or a returned item.
2633242
I believed I was ordering a new product for $52, but the product I've received is clearly used. It has several visible scuffs and scrapes. There was nothing in the product description at any point that led me to believe I was buying a used product.
623485
That's like-new products. But was somewhat unfortunate part.

Nevertheless, thank you for your quick response though.
369586
I was not sure if product sent was brand new. It could have been but there is no special packaging from factory.
1022306
I understand this is a refurbished product, however I was disappointed by the small scratches present on the corners of the face of the iPad. This should not have made it through their inspection process.

Also, the lightning cable and adaptor were missing. Amazon was nice enough to take care of me in that regard however (thanks Evan).
3237940
I thought the item was new; however, the box was not in "new condition" visibly. Further evidence showed the envelopes do not seem to be new when the glue on the bottom of the envelopes started peeling back half way on just about every envelope, as if the glue has dry-rotted.
1329884
The case doesn't seem to be new, though I ordered a new one ! It looks quite old and used.
4300690
I didn't notice that this product was refurbished before ordering and now I see it had some scratches and its not working per my expectation.
415145
Upon receiving the handcuffs I was expecting brand new ones like what it showed I had paid for. The box was already open and had signs of usage on the handcuffs. They appeared to be old which probably caused the last owner to put oil or some WD-40 on it for them to work properly. I would have been happy with the purchase if I would have received the correct product like stated in product condition "New".
4527786
The product itself is very nice but the packaging looks like it is used and not new.  A little disappointed since this is a gift.
1175101
The condition it arrived in didn't seem new. Maybe it's my imagination but it seemed like a refurb.
4545897
The product was opened when I received it. Am having doubts if its really new. Other than that the producy seems to be in good condition.
2147166
I don't know if this book was in warehouse for a really long time but it didn't look new when I got it.
216179
Product looked as if it had already been opened and used.