No SIM card, even though box says it is included....... Grrrrr!!
595812
Good phone and a good price, but NO SIM CARD included, even though the box clearly states the card is included. Did not see this in the listing.... This should be listed, so other potential buyers can be aware there is no card.
1570852
I purchased this phone for my mom since she looses and breaks all her phones. Problem is that I cant seem to find a SIM card for it. I have gone to many Sprint locations and no luck what so ever. Yesterday was the last day I was able to return the phone so now I am stuck with this phone which cant be used, cant be returned or exchanged and it will be just sitting there. WHAT A DRAG! Please make sure you call your service provider and order the SIM card at the same time you purchase this phone.
277520
It's only when I received the phone I saw is a dual Sim phone. I didn't know that. When I read the details about the cellular they didn't talk about this.
961279
I was surprised that there was no SIM card installed when I received this.  I have bought at least 3 other iPads of various sizes and all the ones that say Cellular with them have included a SIM card.  To be fair, the description did not mention a SIM card one way or the other but I assumed that they were standard.  If not, it would be good of the seller to mention this in advance.
4576346
I would like to update the Sim card to max, don't know where to replace it,or what sim card to order
Works Great!!!
2713799
liked nothing about it because they came without sim cards and cant find anyone that still carries a sim card for it.they are useless to me.
547619
Buying this phone is like taking a $100 bill and throwing it in the garbage. First of all, the description said the phone was new. It is not. Second, it didn't come with a SIM card. Had to order one from Verizon. Then, after going through 3 SIM cards, all of which did not work, the phone won't activate! And now, too much time has past for me to get a refund. Hours and hours of hassle, and 100 bucks down the toilet. Extremely frustrating! DO NOT BUY THIS PHONE!
264471
This unit does NOT come with a SIM card, you must either have your own or purchase one separately.
480506
It says Factory unlocked. Which means no Carrier logo or app in the phone. I received an AT&T unlocked phones and probably the mobile hotspot will not work on Digicel Haiti. Thank you Amazon for such a lie !!! PAOLO from Haiti.
2380203
The phone i received is unable to read sim cards. So disappointed!

UPDATE: DO NOT BUY THIS PHONE... I had it for a month and it completely died on me and would not come back on. Total waste of money!!!!!!!
4124599
Definitely not an unlocked phone.  Cannot use sim without having it unlocked.not happy with this and phone appears to be repackaged item.
3907927
I have placed my husband in a nursing home and needed a cell phone simple enough for him to use.
I was delighted to find this phone but have had no success in finding  a sim card for it. ATT refused, and sent me to Radio Shack. Radio Shack refused and sent to a Metro PCS store who also refused. it seems that they won't give you a plan unless you buy a phone from them.
I was led to believe by reading customer reviews that it was very simple to get the phone activated with an inexpensive plan...Who wrote those? Company employees?
i now need to return the phone because it's of no use to me.
1604356
Even though this is listed as a prepaid sim card, it's just a sim card and it doesn't come with "prepaid" minutes or messages.

Looking at the packaging, the word "prepaid" doesn't appear.

Don't let the listing name fool you.
2543320
Did not come unlocked. As soon it was turned on it was locked to ATT as it had an ATT simcard inside. No instructions on how to avoid this.
3839590
Phone sucked; no SIM card slot, had to spend another 30 for the SIM card slot which was a total inconvenience
16822
item  arrived open box.  sim card in its slot already obviously previously used.
4259880
It does not includes a Sims card so you will need to purchase one before it will work. Also having trouble entering the phone number on the website. Will let you know how it works when I get it up and running.