Product looks nice, but there are no assembly instructions or screws ...
584452
Product looks nice, but there are no assembly instructions or screws or whatever else may be needed. When I contacted Amazon, I was told that I could return this one and order a different one. Not sure how that would guarantee that I would receive all the parts next time.
1128663
Did not come with instructions. I appreciate the presorted screws and such for easy assembly, but that means nothing without instructions. The box says nothing about assembly instructions not being included, I assumed this was standard for anything with assembly required, but apparently you get what you pay for.
641543
No assembly instructions. Took some trial and error to get it out together. Not to mention time!  Who needs that?
338031
There were no assembly instructions. The product may have been great if I could put it together. I thought it might be simple but there were just too many pieces.
4503205
Product is good and as advertised.  However, putting it together was a challenge if you follow the instructions, they do not list step by step.  It's only a picture and you pretty much have to guess which pieces/screws go where.
986489
Well it seems to be packed ok, Don't know if it works as it needs to be assembled and there are no instructions on assembly or use.  Item came with three replacement parts booklets, one printed in English and two in other languages.  No assembly or use instructions, I called OTC tech support and they do not have or can see any assembly instructions. What kind of company sells a product unassembled with no assembly instructions?? No even a diagram.
860310
The product is fine. It should suit my needs perfectly. However, upon opening the boxes and laying out all the parts, I found there were no assembly instructions included. I also realized there was 2 carriage bolts missing needed to tighten the removable flap supports.
Looking at the picture on the box, it was obvious to me that assembly would be simple, and it was. I had a couple of the proper sized bolts on hand and finished assembling it.
To me, It was not worth repacking and returning it for 2 missing bolts. Time will tell if it holds up. It's definitely heavy duty. 3 stars for missing parts and instructions.
3830895
I had return this as I couldn't get it put together and I believe there were some screw holes missing. It looks nice, if I would have been able to put it together would have been pretty. The instructions are VERY hard to follow and the structure isn't well put together.
1461894
Sorry, fail. Arrived with no screws (wood or metal). This is going back. The product itself looks OK, but didn't get to try it.
3185781
The finished product is very nice looking, however GETTING it to that state takes a little more effort than the half-postcard-sized instructions would seem to lead the assembler to believe:

1. A detailed manifest of all parts included would be nice, including quantities. Looking at the pictures provided on this site, I can identify a plastic part called a 'fitting' which is inserted into one of the decorative bulb heads of the rod - I only had one such fitting, and yet, there are two decorative heads. So, was there one missing? It would be nice to know. Since I did not feel like running to the hardware store to get something like it, I drilled a hole into the rod, so that the screw, which secures the decorative head to the rod, would stay put. (I matched the drill hole to the size of the screw.)

2. IT WOULD HAVE BEEN NICE if here there had been TWO sets of instructions - one for using the extension, and one for not using it. If you are using the rod extension, the little diagram ain't all that helpful in figuring out how it goes. (It is there in the little diagram - its just not explained very well - or at all, actually.)

3. There is no way to secure the two ends of the rods to each other, extension or not. They can be easily slid apart (or fall apart) if not mounted to the arm brackets on the wall. It would be nice if they could be locked at pre-determined increments of lengths, as some rods do.

Other than those few points, which will make assembly of the rod take longer than it should (IF it had more helpful instructions); this is a rather nice rod which would benefit well from the addition of an appropriate set of tassels. This rod is not heavy duty, so a big tapestry would probably make it bow under the weight and slide off the rods, (since, again, they cannot be secure to one another in the middle).
2836464
There was no instructions or spec's provided with this assembly of any kind!
870763
This might be a great product. But I'll never know, as I screwed up the installation because it came with no instructions.
4103332
It seems to be a good product, but I can't finish putting it together.  Instructions have no words, just fuzzy photos. The on line video saiid it was "not available". I took photos and showed them to my friends, but no luck
552874
I received the package without any mounting hardware (bolts, screws, washers, etc.) or  instructions.
1869831
Came with no T mounting hardware and no instructions
1934814
Some assembly required, no instructions included? That's not very helpful.
4602057
It went together easily enough, but it was really annoying to get it all assembled and then discover that there were no fastenings or instructions to actually mount the shelf onto the wall.  For that, I will have to make a trip to a hardware store (if I had wanted to do that, I wouldn't have ordered online...), taking with me the correct measurements of the hole in the metal through which the attachment screws must fit. I had hoped to have this all together and up on the wall in an evening, but no, those pesky unincluded screws mean it will take twice as long.....