Great mixer, if it works.
588439
I bought this mixer and thought it was great, and I appreciated the included storage case and extra attachments. The case fits well in a drawer. However, the mixer died on me fairly quickly. I used it maybe once a month for the past year, and today it died while I was mixing butter and sugar. Tried everything I could think of - different outlets, reinserting different attachments, nothing. Totally dead.
1418337
The mixer works for about 3 months.  Then you get the hassle of returning... to receive a mixer that works for another 3 months and then starts leaking black oil into the food.  This thing costs a LOT of money.  Buy something else.  Preferably a Bosch.
3140166
We received this as a wedding gift, and it was the item on our registry that I was most excited about! We both love to cook and bake. Everything started off well, but after two months of moderate use the motor died. No warning. It just died in the middle of making pizza dough one night. My husband called KitchenAid and arranged for a replacement. Three weeks later, it still hadn't arrived. He called again today and was told that they had entered our order incorrectly and failed to process the return! And now they've run out of red mixers and don't know how long it will take to replace it. I am now kicking myself for getting rid of our old handheld mixer in my post-KitchenAid acquisition zeal.

For the 8 short weeks that it lasted we loved making cupcakes, frosting, pizza, and all kinds of good things with our mixer. It is easy to operate and surprisingly quiet. But for the price, this should be an investment that lasts for many, many years. Hopefully customer service will find a way to fix things for us.
1495848
The mixer works great.  I gave it only 3 stars since it is almost impossible to find parts for it.  Have yet to find a stainless steel bowl for this particular model.  I have just ordered an extra glass bowl which claims to fit this model, just waiting for it to arrive to verify.  The flex edge mixing blade that said it fit this model, did not fit.  It was a great gift from my husband, but I don't think he read any of the reviews for it before he bought it.
4650529
Excellent. I had two different ones before. One failed the first day, the other lasted for about a year. Mixing was poor on these two.
However only the attachments are shown in the picture, not the mixer itself.
It may help sell better if you show the complete set.
2929382
This is a really good mixer. It looks even better than the picture. It's very powerful and has several different speed and speed combinations. The bowl itself has three speeds. So, why the low rating? Because the mixer I got was used. I don't mean it had just been taken out of the container. This mixer was used enough that the surface is scuffed. I would mail it back but various factors make that very difficult at this time.  This is a great mixer and it doesn't seem like they'd do this a lot of people, but if you want a new mixer you might want to try another one.
4350932
I received this mixer from Amazon on Saturday.  On Monday, I attempted to use it to make raisin bread following the recipe from King Arthur Flour.  The recipe calls for adding flour one cup at a time and then mixing (kneading) for 5 minutes.  Upon addition of the flour, the mixer almost immediately started to bog down and I heard the gears grinding so I increased the speed setting as indicated in the instruction manual.  The gears continued to grind the mixer continued to bog down.  Eventually, about 4 minutes into the 5 minute knead time, the mixer simply stopped.  Apparently a temperature overheat sensor cut the power.  It eventually started up again and I finished kneading after cutting the dough in half and kneading only half at a time.  I've written to Hamilton Beach in the hope that I've simply gotten a defective unit.  I'll update my review, if warranted, when I receive their response.
2571851
First one didn't work 'out of the box'; just heated up the 9V battery needed. No AC Power supply included; you have to buy that extra. Company promptly replaced the defective unit; second mixer appears to work fine.
2213601
We are big fans of KitchenAid and were glad to purchase this unit from Amazon in 2010. We barely used it over the last 6 years that we've owned it and we certainly never abused it. We went to mix the simple ingredients for a cheesecake to today and it wouldn't come on. I tried everything and finally jiggled the mixer head and it came on. However it made this grinding noise and the motor sound went on and off and up and down. It sounded like it was dying. I tried to get the project done while doing whatever it took to keep it running. It sounded awful and while setting it on one speed, it would speed up and slow down erratically. It's a very simple device and obviously the gear box it shot (at the very least). Naturally the 1 year warranty is over so I called the factory to see about repair. The bottom line is that it will cost more to ship and fix than to buy a new one. I like KitchenAid, and I agree that I may have just gotten a defective one, but this is really not cool. I just recently replaced a small KitchenAid food processor that died and that was not acceptable at all either. Worse still is that when I called the manufacturer about the repair options, they tried to Up Sell me on a new one instead of being embarrassed by their failure. I will probably replace it with another but I'm upset that a brand that prides itself on quality could allow themselves to look so cheesy.
365583
Sent it back I had a defective amp Amazon, I ordered a different Brand Powered mixer and worked great.
504679
Love the size and it does what it's supposed to...the first time...The second time, the mixer paddle wouldn't turn.  Would be nice if it was reliable.  We won't waste our money on a second attempt.
4723048
I got this just before Christmas, and I loved it. I just quickly wash the blades, and screw on another cup, so I can make several things more easily. So, great for making baby food. But for no reason, I was chopping bread&boiled egg yolks together with some herbs, and I did not run it for more than 30 seconds, it stopped working. Apparently if you google up, a LOT of people has problems with their power base. It burns out easily!

Waste of money. Just get a small blender.
4642030
I purchased the Handy Personal Mini Mixer from Value Village.  After a few uses it failed.  I contacted Value Village immediately thru Amazon and they immediately sent me a new one.  They didn't even want the old one back.  The new one worked just fine so far.  I recommend the customer service that I received from Value Village.
1438707
Notice how the reviews for this icemaker are either love it or hate it?  A dependable version of this machine is very nice indeed.  We have had this machine for over a year and we like the ice it makes--when it works.  It tends to "hang"--that is, it stops working.  Sometimes I can get it to work by nudging the little arm that pushes the ice into the storage bin and sometimes I can't.  The best way to get it to work is to talk loudly with my wife about sending it to the dump or to actually get online shopping for a new one, like I am now.  Today, with some difficulty, I have finally gotten it to work.  ;=)  More seriously, like many things of Chinese manufacture, this item is not dependable.  It would be very helpful if Amazon would tell us the country of manufacture in their descriptions.
3812751
It is great when it works and not so much when it doesn't. I bought two units and one works fine, no complains,  but unfortunately second one did not work from the beginning - I could not make it work regardless what I did.
2154806
When this works, it's great...you can never tell when that will be, though. Lately, it's become completely unusable. It just sits and beeps with an error message. Their tech support, when I was finally able to get hold of them, told me that the error message is generated by the interface between the plug on the bottom of the cooking vessel and the plug in the chassis, but no adjustment I've been able to make has been effective.
2132011
I currently own one of these beaters. When it worked it was fantastic. Then it started to clatter and finally the crank turned but the beaters didn't move. Examination showed the shafts of the beaters turning in their nylon gear sleeves. There is no way to replace these components as the entire beater is beautifully assembled to last forever. It is a shame that the company fails to correct this design fault - - a number of reviewers have noted these gear sleaves as the weak point. Disaster occurs when you try to beat something thick enough to break the metal/nylon bond.
  I am buying another and will try to stick to beating eggs and other thin liquids, but I really wish Norpro cared enough to fix this problem.