The shoulder strap has a nice pad in the middle and the end clips are ...
589128
This is very high quality. The canvas is very thick. Strong large metal zipper pulls. The rings on the ends for clipping on the shoulder strap are brawny. The shoulder strap has a nice pad in the middle and the end clips are massive. I has five outside zippered pockets that have lots of room. A really nice travel bag.
3250701
It a classic bag style. This is my fifth bag. Love the shoulder pad. Good price.
2448785
It's a very well made bag and a good value for what you get.  I made the mistake of being more careful because I would have wanted a shoulder strap.  It gets a little heavy after you fill it up, and would be more useful with a shoulder strap.
37528
I ordered this bag for my wife to replace her aging bag she bought at a boutique store about 10 years ago. Moreover, she has recently started to carry her data capable iPad and that was the secondary reason to purchase this item. The fact that it can be carried like a briefcase or a shoulder bag are an added bonus and did factor into the purchase decision. I ordered this item in black and the canvas has that slight faded worn look which I like but may not be everyone's cup of tea. There are a total of four zippers and various size compartments to hold multiple items. The zippers are of good quality with nice leather tabs that are held together by rivets. The front pocket has a lot of slots to hold cards, pens, loose items. All compartments are quite spacious and provide more than adequate space for tablet, phone, charger cables, battery pack, cards, pens, chapstick, wallet etc. If this unit was one inch taller, I would give it 5 stars since it would be able to fit a Surface Pro tablet instead of the 9.7" iPad.

I received this unit at a decent discount but the review has not been impacted by the final price I paid for this item.
4335520
Shoulder straps kept sliding out due to the products design. I used some retention clips from an old worn out backpack and added them into the shoulder strap rigging. The straps have not slipped at all since I added the clips. Pack sees daily use under a good load and shows it sturdiness. I would purchase this backpack again.
4237498
Comes with a shoulder strap and gel absorber as shown, and the inner partitions are adjustable to suit different camera models.
4908040
There are a number of good things about this bag.  For a cross-body bag it has pretty good capacity.  The leather is nice, and the stitching is good.  It's clear that the bag was made with quality materials.  The magnetic clasp catches easily, and doesn't randomly open, which is important.  Both leather colors are clearly brown, lighter and darker (on my monitor the lighter color looks pink, so be advised you are getting two tones of brown).

The cross-body strap is long, as expected, and it is is adjustable, so it should accommodate multiple heights and sizes.  You can get the strap almost short enough that this can double as a shoulder bag, but not quite.  That's my one beef with the bag.  I'd love to be able to convert it to a shoulder bag when I want (I'm tall, so I can work with a longer strap), but it's just not quite there.  Otherwise, a good bag.
737755
Shoulder strap clip was broken on on delivery.  Don't want a replacement as clips are plastic and I don't want replacement shoulder strap clip to break when I'm carrying amp.  Would like either a sturdy shoulder strap with metal clips or a credit on the shoulder strap.

In addition, the foam inserts at the bottom of the bag and the low placement of the shoulder strap anchor points means that the bag flips sideways when carried by the shoulder strap.
211259
The Commander has everything I needed in a daily commute bag. My work and personal laptop fit in it perfectly, and theres enough room for everything else in a typical commuters bag. The shoulder strap is easily adjustable and the pad is very comfortable. Im very happy with this purchase.
2096813
It's functional, but I think it would be much more comfortable to hold if the shoulder straps were longer.
3865329
Great shoulder strap. Would have like a bit more ability to shorten it.
326252
The strap feels durable and is comfortable.  The pick holder is a nice feature, as you can store several in the pocket.  For some reason, I thought it was U.S. made, but the label indicated it was produced in China.  Regardless, a nice strap for the money.
4801033
The bag is nice has nice padding on all sides. But if you were to use this allot it may not be heavy enough. For me a light user it is perfect. If I had one complaint it would be the strap is not that great of quality. The hardware and the material of the strap is just not as up to par as the bag itself. But I only need a bag now and then so it will work fine for me. It has quite a bit of room as well.
200311
The leather is very soft! The shoulder strap is a good length as well.
52601
The leather is nice, and it is very spacious.  Hold many items easily.  The only downside is the strap it comes with.  The strap is not leather, made from some cheap material, and the shoulder pad is smooth, doesn't stay on your shoulder so the only way to effectively carry it is with the handles. The supplied strap really takes away from what is otherwise a nice product.
2062832
I purchased this bag to replace an aging LL Bean sling that I have carried on trips for years. I selected this bag because of the well padded strap and padded surface that rests on your back. The weight is comfortably distributed across your body, and the cross-body configuration is better for both weight distribution and safety - it would be very difficult for a purse snatcher to grab it and run. I carry a professional size DSLR and one extra lens in one pocket, and will be able to put the gorillapod in the other pocket on days when I am out photographing where I can't bring a tripod. The small outer pocket is ideal for extra memory cards, battery, chapstick, sunscreen, wallet and phone. There is also an outer pocket for a water bottle. I can stuff a hat and windbreaker into the interior pocket. It is made of sturdy fabric which should be relatively moisture resistant.

It would be nice if there was another secure zipped pocket somewhere in the interior of the bag so that the wallet and passport can be secured rather than placing them in the exterior pocket. I would also like it if all of the zipper tabs could be connected together with a luggage lock or twist tie - also to thwart pick pockets, but I will figure out how to fashion something to secure those zippers.
394569
The ankle strap is very well made and well padded. The velcron on the strap is extra long so it makes a very secure connection and does not come loose when in use.