unless you are a network administrator, you can never pass the installation.
590295
It was so complicated that after trying days I still couldn' t pass the DDNS settings.. it threw me an error. if you don't have years of experience in network administration, skip this camera.
3921503
This is the most bungled MS Office installation I have ever encountered and I have been using Office for over 15 years. It's bad enough to be forced into signing up for yet another online service just to download the damn thing, but it's even worse when you wait for a half hour for that to finish, then the installation just disappears, no word on what it's doing and no sign that anything is happening at all. After waiting 15 minutes for this mess of an installation to reappear or tell me what the hell is going on, another box pops up informing me that I can now use my new Office 365. Big fat freaking joke that was. No link, no shortcut of any kind and still no word of what is going on, if anything, in the background. So I begin a new installation, which it allows, and after about 10 minutes the first installation reappears with the long awaited news that it is finishing installation. If it had informed me of that 15 minutes earlier, we may have been able to avoid getting off track and having to wait for and cancel another installation. However, even then, the installation is still cumbersome, all just so Microsoft can nickle and dime (x 1000 or two) and force you to give your email address. Open source has got to be better than this.
4208165
The installation instructions, (which are nearly non-existant), are so poorly written and incomplete that it's nearly impossible to install without "trial and error".  I bought this  item on the recommendation of my son and would not have kept it had I not had his input on how to hook it up.  I would not recommend this product to anyone until the instructions are fixed.
3223836
There are so many things that can go wrong in a network, you shouldn't have to worry about your router being one of them. That should be the stable constant amongst all the variable 802/a/b/n/g drivers, adaptors, certificates, wpa, blah, blah, etc. This product falls short. My son spent 4 hours trying to install this thing until I came home and finally installed it.

Complaint 1: While setting it up with the CD, it froze and never "installed." So I had to use the manual-install directions, which are completely different than CD directions. It worked great...for about 2 hours.

Complaint 2: Security. About every third time any device tries to get on the network, it can't. Its always a different problem. I end up having to start from stratch (uninstall all settings, adaptors, default the router, reset the modem) Which means I need a new security key for each computer. So I can't use anything above WEP because I don't want to have people constantly pasting or typing in 50 digit keys every few hours. With WEP I can pick the same, memorable password.

Complaint 3: I figured it must need a firmware upgrade, so using the configuration utility, I clicked "Check for Update." Nada. No update available. Fair enough, I already have the C1 revision. But in fact, there is a firmware update available, manually, through their website. Flashed it. Now it works for about 3X as long without having issues.

Complaint 4: The box says, "Works With Your 802.11g Wireless Devices" After reading reviews here, I find out that it makes all your N devices run like G devices if you have a G device on the network. Thats straight up BS. Thats plain deceptive advertising. It should have read, "Works with your 802.11g wireless devices by completely modifying your network and making everything operate on 802.11g standards." Not a Dual Band should be more clear.

I hope I can get it working right because I'm stuck with it. Office Depot will only exchange it for the same thing and only inside a 14-day window. If you buy this router, make sure you get it from someplace like WalMart with a decent return policy.

---Wireless Was Fun Once
[...]
2636693
It will not let you decide where to install it and according to Microsoft there is no way of choosing the install location.  If you have 2 hard drives and you want it on the non default drive your out of luck.

I just want my money back and they can't even get that done for me.  *sigh*  This is why people end up just acquiring software in more creative ways than just paying for it.
356571
While attemping to install it, it kept telling me that something was miissing from my computer, that server was not up, that I was not connected to the internet (I was), etc. etc. etc. and selecting help achieved nothing.  In attempting to be too controlling, it failed to produce a user friendly product, hence I returned it.
2367221
I installed this product and registered it with no problem.  However, it would not connect to the internet to update the software components, such as antivirus definitions.  I am not a tech wizard, but it seems a poor design to be able to access the internet to register the product, but not be able to do so to update it.  I made two calls to tech support, who took me through numeropus machinations and restarts, which resulted in nothing but a commitment that a higher level tech rep would get back to me.  12 hours later, no one has.  So much for vaunted customer service.  After wasting several hours and $40, I went back to Norton.  Maybe it isn't as sleek as PC-cillin, but it works.
52252
pain in the ass to install with vague instructions, would have over looked it all if my computer didn't fail to boot after installing
146323
No matter how good a product may be, if its set up instructions are written so badly as to be incoherent to a degreed Engineer with 36 years of experience...then, its really not a product at all. That's the case with Netgear.
The hardware is probably fine and probably would do the job well. Trouble is, I'll never know. The "manuals" are so confusing and poorly written that even a simple task like setting a password is unachievable.  Customer Support? Forget it! I called 4 times and was dropped each time after about 5 minutes of attempting to communicate from the USA to some agent in Ireland with a brogue so thick that it was laughable.  I'm into this 2 hours so far. I'll try a bit more...and if it does not get solved, back into the box it goes and back to its maker.  Folks- this is a sick joke and very typical of our "globalized" world these days. Incidentely, I bought this "Powerline AV200 Wireless-N Extender" to replace an earlier Netgear "WGX102" that worked perfectly well- but I could not set its password, either, for the same reasons.  I'll never buy Netgear "products" again and I warn you not to, either.
822960
I tried to install this unit and it is very hard to install.  it changed all of the configurations on all of my equipment, my blu-ray, my tv, my Iphones everything stopped working and no pass word or phrase got them working again.  I had to go in and remove the install and rename my equipment to the manufacturers name and the original pass phrase.  Support is a joke, some foreign land and some guy who could not speak louder than a whisper.  the automatic set up does not work at all and the support guy said that it never worked. I sent it back and bought the Diamond Wireless Range extender and in three minutes it was setup and running and now I have wifi in a very large house.  Buy the Diamond range extender and you will be very happy, it gives you real time status lights  that tell u that it is working  and relaying the wifi signal.
4461256
Not user friendly for clean installation.  Ends up replicating entries with horrendous customer service.
4603762
Purchased on Kickstarter and would not let a friend buy one.  If you are an "out of the box/plug and play" network person you may be able to use this but, is it really better than anti-virus software? You will never know and there are continuing fees just like the anti-virus software. And, these guys will "own" your network.
If you are not a newbee to networks you will hate this box.  It requires DHCP (no static ip connection) and the app requires that your phone be on a wireless network that is the same as the CUJO.  You do not have ANY ability to set network parameters as simple as ip-address and gateway (in a true sense, Bridge is almost impossible).  Everything is set through their "Cloud". You will have to deal with "customer service" with a heavy foreign dialect and/or wait for "advanced customer service" to call (and they never do).  I never got mine working before I decided it was a waste of time and money.
4373041
Followed instructions for installation.  Installation software repeatedly locks up, gives message stating that only USB and firewire are supported even though the drive is connected by USB and I can see it in My Computer.  Lacie on-line support is awful and support options limited to submitting an e-mail detailing my problem.  Wanted a back up drive, got a time waster.
4403842
Although this does what is supposed to do..... IT IS VERY PAINFUL.  I have done my own computer support for years.  This was about a 10 hour project.  I had to get assistance from Microsoft (over 2 hours on the phone) half way through the upgrade from 7 to 8 because the download froze.  After 8 was installed I had about 100 updates to install.  I started this and left it last night.  This morning after rebooting (30 minutes), I installed 8.1 which took about 3 hours.  Do yourself a favor if you are anywhere close to needing a new computer or your system barely meets the minimum requirements (mine far exceeded the requirements), go ahead and buy a new computer.  You will be glad you did.
2172094
First, understand that I upgraded from Vista to Windows 7 so some of my experience MAY be related.  However, I ordered and received this router and went through the install process as instructed in the accompanying instructions when I encountered an error which had me on the telephone with Cicso's tech support (in India) for a couple hours.  Finally, it was working.  Be aware, however, that if you want Cisco to do the install you have to pay extra.  They will, however, walk you through it on the phone for free even though that takes them (and you) about four times as long.  Then I powered the PC down for the night.  The next morning, the PC connected to the router could not access the internet through the router but my laptop, using the wireless feature, could.  Go figure.  Another call to tech support with a reference to the preveious evening's festivities had them asking me to move my gear all over the place, try this and try that, all to debug their software/hardware issues.

In the end, the tech support person threw up his hands and surrendered.  He claimed that it was due to issues with Windows 7.  Maybe.  I don't know and, very frankly, I don't care.  The product could not be installed and did not work consistently when it was installed.  The tech nsupport took forever and when they finally reached the bottom of the explanations barrel they blamed it on Microsoft's operating system.  That may be correct.  I am not making a judgement about that.  I am simply warning other customers to be aware that I had a failed installation and returned the item as defective which, to me, it was.  But, the support organization is weak and out of date (Windows 7 implementation was announced long ago and beta versions for testing have been available for a long time...Cisco was caught, apparently, completely by surprise...not an encouraging event for a major software/hardware vendor).  And, they do not hesitate to have you, the customer, go to extraordinary efforts to debug their products.  I am have home computer, not a business IT department with network engineers.

I will be very reluctant to buy any products or services from this vencor again.  You, too, have been warned!
4217652
Impossible to install, dumped it in the garbage.
1475880
I bought this adapter thinking the installation and the device would be simple to use.
Boy was I wrong! I spent hours trying just to get the installation wizard to run, to no avail. The box has a visible 'Compatible with windows 8' sticker, but it certainly is not. I've never used a product that made me so frustrated just to install, I will NEVER purchase from TP-LINK ever again! I advise you to do the same.