Weber is shipping the wrong parts in the box
591249
The box is supposed to contain 3 different blades marked #1,2,3. My box arrived without a #1 and an extra blade #2 instead, rendering it unusable. From reading other reviews, I'm not the only person this has happened to - buyer beware of Weber's incompetent logistics.
4254221
Although I have yet to assemble this bad boy, I did love the smaller Char-Griller I wore out. I have to say however, the box arrived all tore up and busted open in several spots. A quick check revealed no damage.  I will add to this is something sucks.
4841370
The grill sections I ordered arrived bent in two different 90 degree angles.  This was not the fault of VMS, who were great about getting me a refund.  Customer service was great, and it WOULD have been a great product.  BUT! if you live somewhere with a slightly shady mail system, (APO) you may be better off not ordering and purchasing local.
2342366
One of the two grates doesn't fit. Unusual to see quality control that poor.
928909
Nice little grill, but when I was assembling it I noticed the regulator valve was assembled upside down. The keyway that slides in the tube goes up and that left the knob down rather than up as in the picture. I had to get pliers and rotate it to orient the knob to the top. Also, the valve on the bottom of the regulator is so close to the bottom that a standard squat one pounder propane bottle is too tall. I positioned the grill so the bottle hung off the side of the table and it worked just fine. As I said, it is a nice little grill, but not without issues.
1030000
I have Mo. GR3055-014684 the gas side has completed rusted out ,the bottom pan, burner control panel, burners the lighter the materials are very then tin dose hold up ,worked well for a couple years , should get at least 5 years out of a grill at this cost.
4234969
After two orders they can't seem to send me the correct part and I guess they don't match the picture with the product since the parts are labeled incorrectly. Have to go to RV store to buy now because it is a time sensitive repair. Bummer!
1132367
I received the wrong model #. I received CG5040U
I am disappointed. The steak I cooked is like steamed but overdone. The non-stick is not really non-stick. I would like to return this but I will be spending for shipping and for the price of $29 that I paid and may be refunded, it's too much hassle. And it will just upset me in case I find customer service uncooperative. This, I don't want to find out.
I own a grundig portable radio and it's still working, but electronics maybe their strong products.
1879540
I ordered this grill and it was shipped and delivered as I expected--excellent, thanks Amazon!  However, I'm giving this grill 3-stars because it was shipped with missing screws.  There were supposed to be 8 screws used to attach the fold-down assembly and the bowl to the leg frame.  Mine came with six.  I suspected a problem when I opened the main box and removed the inner box and a screw was sticking out of a corner hole.  And sure enough, a plastic bag inside that contained the screws and washers was ripped open.  I contacted Weber customer service and a rather sedate (just the facts ma'am) lady spoke with me, registered my grill serial number, took my information, gave me a tracking number, and told me she couldn't give me an ETA because it was Saturday.  I guess I should be grateful since it was Saturday and there was someone to speak to about the situation.  I went ahead and assembled the grill, sans to two missing screws (there are supposed to be four attaching the bowl to the frame) and found that everything else was present and accounted for.  I know you can't inspect quality into a product but there should be someone at the end that verifies what goes into the box is in acceptable shape.  This was clearly a problem at the Weber plant sinces the boxes were in perfect shape.

The fit and finish of the grill looks excellent--no issues.  I recommend studying the instructions a little bit before assembling, there are no words--just picto-graphs, but they are pretty clear. I would attach pictures if that was possible.

So, bottom line I will upgrade my review if I get those missing screws.
3790923
I agree with frogman. I copied all said because it is true.
They are not an exact replacement for the originals which came with the grill. Weber has re-engineered these, presumably to cut cost; they've figured out how to use less material to cover the same area. The way they did this was to thin out the grates and adjust the spacing. To ensure that they are still strong enough they added raised cross-members which make it very difficult to cook or clean on these grates. There are other reviewers here on Amazon pointing out the same thing. Read the more recent reviews to really understand what you'll be getting if you're ordering these. Very disappointed, I will probably throw these out (such a waste after just a few months of use) and splurge for the stainless grates.
2268417
The kettle was not pre-drilled to accept the lid holder arm.  Exchanging for a different one.  Will update and re-evaluate upon receiving the new one.  Too bad I wasted more than hour unpacking, assembling, cursing, disassembling and repacking.  The kettle I received was not meant for the Master-Touch series which includes the lid holder arm.

Update...grill exchanged without too much hassle.  New grill had proper kettle.  Revising review to 4 stars.
2269213
Received my grill ... Or at least some of it.  The front casters are missing as is the assembly hardware.  Not sure if anything else is missing as there really isn't a manifest of what should be there.  You know, Weber has been around for a long time.  This is definitely bush league.

Amazon doesn't think enough of its customers to actually have a dialogue with them.  My choice is to try to fit all this stuff back in the box and return it or just write it off as a bad deal.  So Amazon is back to books for me.  They can't be trusted with anything that requires actual customer service.

Added 7/5/16 ... Amazon is useless in situations like these but Weber jumped on my problem with both feet.  They shipped the missing parts with no drama - and at no charge - and they did it very promptly.  So I'm bumping the grill from 1 star to 4 (still dinging 1 star for initial quality control failure).  Amazon still gets a razzie for this type of problem.  They're great when everything goes right but they suck at exception processing.
1955383
Unless you are home UPS will dump this anywhere near their truck because it weighs over 70 pounds- After paying 65$ for assembly and tossing the box we found that the ignition button was faulty- faced with disassembling and  buying shipping box-  I the found a replacement part at Home Depot for 35.00-  Stainless looks a little cheesy and the side tables are difficult to raise and lower- Bottom line I think this is the sort of thing to buy in a brick and mortar location- assembled- I thought Weber was a top brand - I was wrong
3599415
It doesn't work and it was delivered damaged! After calling the very friendly customer service rep at Weber I learn that I may need more than just the adapter suggested in the Q&A section of this listing but a plumber, the gas company, and I may need to disassemble part of the grill and reassemble.  If I wanted to do all that I would not have opted for this product and the professional assembly.  User beware.
809878
[bit of a story]
First ordered from sears, why not where I purchased the stove from...finally the slowly coming package arrives, BUT it is a thin box, half the thickness of the one shipped by AE...  this package from sears, sent by UPS, is crushed in, even though it has FRAGILE written on the sides...well now to the insides...the contacts where the element is to be plugged into inside the oven, is both, bent in a 90* shape from its original making, rendering this item useless to say the least.... THEN on the back of this thin box is a place where a shipping label has been cut off.....SO UPS in trying to avoid the insurance charges brought on by their mistake is trying to slip their mistake on to see if someone else will not see that they get written up....thats not and didn't happen.
Ordered another element from this site on Amazon and surprise, it arrives much quicker and the box is twice the size sears sent. and nothing is damaged...works fine and actually cost less than...TY  AE select..
991364
All the pieces (that were in the box) look nice.  Unfortunately, the parts for the ash catcher were not in the box so all I can assemble is a grill with a big hole in the bottom.  Tried to contact Weber customer support (they claim 7 days a week, 7am-10pm) and always got a busy signal.  Will return to update this once I get a replacement from Amazon, which will hopefully arrive before the day I was supposed to grill.
4419903
PARTS WERE NOT CORRECT MOUNTING HOLES WERE DRILLED WRONG SOME PIECES WERE TOO LONG. HAD TO USE A DRILL PRESS AND A GRINDER TO FIT PARTS INTI GRILL.IF IT WAS A NORMAL HOMEOWNER HE WOULD NOT HAVE THE TOOLS TO INSTALL THESE PARTS.