I've always felt good about buying Dell products because they have a reputation ...
581580
Bought this Dell laptop for my son for Christmas 2015. He picked it out himself after much research. I've always felt good about buying Dell products because they have a reputation for quality. For the first six months, according to my son, the laptop was working fine. He really enjoyed the speed and processing capabilities of the laptop. Then, a few weeks ago, the laptop just died. The screen blacked out and we got no response. Zero, nothing, nada.
Hard to do any diagnostics or troubleshooting when the laptop is completely dead. But, seeing that the laptop was under the one year warranty, we sent it off to Dell technical support to be repaired only to find out that the repair isn't covered by the warranty and would cost $130.
I just don't get it. A one year warranty should cover ALL repairs, shouldn't it? The malfunction was not due to anything my son did. The computer just died. One second it was working. Then next second it was completely dead. This should not happen. To make a product that failed after six months, and then charge $130 to fix it when it's under warranty is not good business practice, imho.
I will think long and hard before I ever buy another Dell product again.
3785064
Exactly what Dell was trying to sell me for my wife's older computer.  Her Dell originally came with 512mb of ram.  Since she's doing more things with graphics and not text files, the added memory should help and what  difference.  Very fast now.  Crucial has had a reputation for quality memory especially the non-ecc, unbuffered variety.  Works as well as can be expected.  Surprising ly well priced.  Cheaper memory could have been had but I don't want to have to replace inferior product.  I'd rather pay a few bucks more initially and avoid headaches in the future.
3042898
I was nervous about purchasing a referbished laptop online at first.  I purchased it from "Discount 18" and could not be happier if it were a brand new machine.  It works great, does everything and even has some benefits that my $600 laptop, which I bought brand new, does not have; and I only paid a third of the price for this one.  It even has a voice recognition program which my other laptop and desktop pc do not have.  It is awesome, and I would highly recommend it for anyone looking to buy a new laptop.  But remember, a referbished product is only as good as the vendor that you purchase it from so be sure to check out the vendor's rating.
<a data-hook="product-link-linked" class="a-link-normal" href="/Dell-Latitude-D630-14-1-Notebook-Core-2-Duo-T7500-2-0GHz-2GB-60GB-CDRW-DVDRW/dp/B0045F6S2A/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Dell Latitude D630 14.1" Notebook (Core 2 Duo T7500 2.0GHz 2GB 60GB CDRW/DVDRW)</a>
1606571
I bought this machine in 2011. I am very happy as a product. It runs fine and after having for three years there are not many issues (just runs much slower). Recently, it did an automatic check up by Dell and it said that it had a memory problem. So, I reboot it to run the diagnostic tests from booting. The memory failed some tests and it gave me an error code (2000-0123)  and a validation number (8524), and it said that I should tell these number to the customer service of Dell.

I realized that I have to changed my memory and I called Dell to ask two things:
1. What is exactly the issue and if I should do something specifically.
2. If I need to replace my memory, what are the specification and compatibility issues that I could face by doing it.

I believe that the answer should be simple. It should be like 1. you have to  change your memory or don't need to do anything, 2. you can buy only the exact same memory and here is the model or you can buy any memory with this technology, this MHz speed, etc.. However, the reality was very different.

I called them and after waiting for a long time they start asking me all these questions. After answering, they said that they don't know and connect to a different department. Again, asking questions and re-directing me to different departments. In one call only I spoke with them for more than an hour, actually I spoke with them for about 10-13 minutes and the other time was on hold. All of them keep asking the same questions and saying that I am out of warranty. Which I knew, this is the reason why I intended to buy a new memory instead of asking them to replace it with no charges. After calling them 4 times, they didn't answer me either of my simple questions.

Here, of course, I omitted many details, but the long story short, I am surprised with how bad is their costumer service. I was very pleased with Dell products so far and this is the reason why I was a loyal customer to them until now (all my laptops and extra monitors are from Dell). However, when the times come to purchase a new laptop, it won't be from Dell.
(The 2 stars review is the average of negative review for CS and happy with actual product until now)
2712099
I've been involved in IT for a quite a while now and ages ago, when the earth was cooling, these were shipped with, I want to say...the GX270's? Maybe?  Back from around 2003 to 2005?  We had around 200 of them from the systems that were ordered for the job and I can say that these were actually excellent daily use keyboards from Dell.  We have a main contract with Dell, so they've been supplying our computers for almost a decade and a half at this point and their model quality has oscillated over the years but these were pretty rock solid, all things considered.

They're really comfortable to type on and they were made in that era when Dell was still using the heavy duty textured plastic for everything so they're pretty resilient to wear and tear all things considered.
4726423
Well, I actually was shipped a slightly different model, the E6430s, so I can't really review the E6420.

That said, however, I will add that I have bought and happily used a half-dozen refurbished Dell laptops over the years. I've never had any reason to regret a penny spent on them.
1365071
So, contrary to what my gut feeling suggested and what people warned me around the web, I've bought a Dell UP3214Q. Really, I've been stunned by how good its panel is, how good is the picture, the back-light, the color and its superb resolution of a 4K screen.

Until it just turned itself off. Or on. Half of it. Or turned off for good before a power cycle or a dozen of those. Then Nvidia modified drivers for it to work, helped a bit. Tiny bit. Dell refused to give out firmware that helps, but insisted on replacing the screen with A00 revision for... well, you had a lottery: you could get A00 again or A01 that is a bit fixed, but not quite as A02. Nobody could guarantee good exchange, so I gave up on exchanging and decided to stay with sometimes a working display.

After my screen got the ugly vertical slew of million broken pixels (seems this device even kills pixels in millions [...] I've tried to replace it with DELL. Since I've bought it in Europe, I've tried contacting multiple Dell support lines, finally getting a service call arranged after a few weeks of trying and then - Dell failed again.

Dell doesn't really support all EU equally. If you don't live within 100 miles of their service center, they want you to first ship them your old display (if you're lucky to find a box for it, a 40lbs package, which costs $500) and then sit patiently waiting for a replacement which is usually shipped "within 3-4 weeks" or a week if you're lucky enough that they did ship it prior to calling you.

Good that Dell doesn't value all its customers money equally or at all. Some areas get on-site engineer help, some dont. I don't need an engineer to come to my place, but a company size of Dell could ship a replacement for a $3400 display using FedEx, UPS or DHL not only to make it acceptable (delivered at least same day), but also expedite. No, they don't do that until you ship the old one. Who cares you do work on it?? It broke, you might steal a broken one when you get a replacement? Sure, Dell. - After multiple phone calls, local distributor refused to even start sending display before I send them the old one. I've kindly asked Dell to send me a new display using courier service directly, avoiding lousy 3rd party local handler, but they've said they can't. They just don't care.

So, finally, thanks to *amazingly*  great Amazon shopping experience and Amazon support quality, I've just shipped this failure of a device back for refund to buy an alternate one. Good that I didn't go with a 2nd monitor purchase.
I've been using Dell displays for last ten years, but this now stops. I'll never again trust my money with a company that has this rigid, incompetent and 20th century-level support, especially with extraordinary expensive items that fall in experimental category.

But I'll use Amazon for its awesome service, even when they're more expensive, they're worth every penny saving you from Dell-like manufacturers.
928301
Everything is nicely marked, and is a brand that I trust. Haven't overclocked yet, but when I do get the cooling components I'm sure it will be easy with the easy to use bios.
620798
I hate Dell. I've never had anything but problems with the products and their customer service. I spent many MANY hours trying to fix problems with my Dell desktop back in 2004, and never got any real satisfaction. Since then, I have been actively telling people I know to stay away from Dell products.

Then I got this laptop.

As far as this device is concerned, I believe that it's safe for me to start recommending this product to others.

The first thing I need to talk about with this Dell laptop is its size. It's 13", which makes this an ideal secondary device other than your desktop. It is a touchscreen laptop which makes it pretty much perfect for Windows 8, which personally for me, without a touchscreen just seems to be a nearly useless OS. Aside from the fact that it's Windows 8, this is a pretty wonderful laptop.

When you initially see the storage for this device, which is 256 GB, you might think "How can they get away charging this much for a laptop that doesn't even have 500 gigs of storage?" Well, the answer to that is two-fold. First is the drive itself. The drive is SSD, or a Solid State Drive, which means nothing to most people, but after a bit of Googling, I discovered that it essentially works much faster than an HDD or Hard Disk Drive due to its functionality. And yes, when I boot up the laptop vs. my desktop, the SSD boots MUCH faster. It's just a few seconds, really as opposed to the 20-30 seconds it takes for my very new 2 TB HDD desktop to boot. Second part of the answer is that this laptop is designed for portability, so if you want more storage, get yourself an external HDD.

Also worth noting is that this pretty much Dell's version of the Macbook Air in that it has no readable drives for CD/DVD/Blu-Ray/etc., so again, this is not an ideal primary computer.

More pros of this laptop is that hooking it up to external video sources is incredibly simple. Projectors and even other monitors are a cinch to hook up to this laptop. And the video quality on the built-in touchscreen monitor is pretty nice as well. It's not on par with your HD monitors, but it's pretty close. The processing speed is extremely fast thanks to the Intel chipset it has. The RAM output is pretty fantastic as well. The construction of this laptop also seems like it would last through a war.

Honestly, I only have two real cons with this laptop. First is the fact that it's Windows 8, which is still very glitchy especially when it comes to running Flash-based software. I think the big reason for that being is that if you're using a flash-based program, Microsoft would rather you were using one of its native apps from the Windows app store, especially if it's a game of some sort. There are games that I play every day on my Windows 7 desktop for a good long while, but takes forever to run on Windows 8. I thought at first that it was because of the processing speed of my initial Windows 8 desktop (which was pretty awful), but running anything with Flash is problematic on Windows 8, which is either a bug or a feature of Windows 8. Second is the price. For a laptop, it's pretty steep, but if you're taking into account all of the things it does; its compact, rough-and-tumble construction, the touchscreen functionality, the ease of use with other external devices (projectors, monitors, hard drives, etc.), the processing speed and RAM, the SSD drive... it's actually still a pretty good deal for those who are looking for something that certainly seems like it's going to last you for a good long while.
15248
I am quite pleased with my purchase, particularly since the refurbished model was sold at such a low price relative to the one currently on offer from Dell, which only differs by having a slightly higher screen resolution.

However, within a couple of days of receiving it, the computer went black.  Dell was very helpful in troubleshooting and diagnosing and agreed to replace the motherboard.  Their technician came within two days.  It's working perfectly now.  I should note that I also wrote to the retailer when the machine died, and they assured me that they would stand by their product in the event that Dell's intervention was not successful.

As for this Dell model, I'm very pleased, though I'm surprised that the fan sometimes kicks in and seems to do so even when there's no heavy duty work being done.
1119421
I had a good feeling this was going to work well for my computer (Dell inspiron 1501) because a friend of mine who has the same computer only had good things to say about it. I feel the same, over all.

It keeps my computer very cool. Sometimes one of the fans will start spinning slower, but all it takes to fix that is shutting it on and then off. It isn't completely silent, but it is well worth keeping my computer cool.

I'd recommend it.
690495
I increased the performance of an old Dell computer by increasing its RAM.  I was fortunate to purchase authentic Dell memory which was a snap to install.  My Dimension 8250 still has a lot of life left with 2 gigs of RAM.
4956182
I'm fairly pleased with this Dell. This was a replacement for my old XP , which I put into storage. I easily could have bought a new computer , but I don't like Win 8.1  This unit had the features I liked, Win 7 Pro/Quad Core CPU/ 1 Terra HD/10 USB ports in a SFF. Granted , there were some issues ,but "System Mechanic" pretty much sorted those out and after a few rounds of all utility's it's working good. It is quite a bit faster than my main (Compaq) Win 7 single core. It still won't restart , but I can easily work around that.(Menu shutdown then manual start) so all updates do install. The videocard is marginal (1600x900 res) I am not a gamer , so it works for me and that can easily be upgraded anyway, I am more into music and the Dell soundcard was real basic , so I installed a better card w/more tools. It came with 4 gig of ram but I'm upgrading to 8...Am hoping this Dell will tide me over until Win 10 comes out and then I'll buy a new comp. I did notice that whoever had this before disabled the Task Host and it's tree , so I re-enabled that. The vendor I bought this from have been supportive and answered my e-mails promptly. They told me a couple times that if I wasn't happy with the unit , I could return it for a swap out. They want me satisfied with my purchase , which I am. This is a used unit and not perfect , so if you want a perfect computer , I recommend you buy a new one...I had to study a bit and update drivers , change some settings etc.and seems to be running smooth now...Do buy some decent security (I got Norton SecurityW/some utilities)
3420525
I have always been happy with the value and quality I get from Monoprice after learning about them from my brother-in-law.
1597892
I purchased the Dell Venue 11pro 128Gb with the i7 processor. With the proprietary digitized pen, docking system, both keyboards, and the targus case cover.

Had this for years, for some reason I still try to use it and every time without fail, it doesn't work for one reason or another. Dell technical support will tell you charging it, then it not running is a feature, even had a guy come out to replace a  bunch of parts, it worked for a little bit after that but then stopped. You can turn it off completely and for some reason it will still burn through a charge at around  20% per hour if you're lucky. I used to be a big dell fan, now I've totally lost faith in the company between this and the Alienware computers I have. After troubleshooting a problem and installing dell support software, I literally had customer support contact me and try to hijack the computer for money. I honestly would have donated money because they seemed to try to help with my problematic hardware.

I have a Microsoft Surface now, I love it. It works. Every time, all the time.
2672426
This is really a nice choice to purchase with windows8 and brand as dell. It is optimized as per performance point of view.
4637482
After having had this laptop for a year, I now feel compelled to write a review and say how much I've enjoyed it. The performance has not dropped by a bit, and the touchscreen monitor is awesome. This is a true workhorse laptop. I, in fact, have for the last few months been using it as a desktop computer. I just connected it to an HD monitor that I have on my desk, and it functions better than any desktop.
When I feel the need to carry it, I just unplug the HDMI cable and off I go. I used to be a Dell customer from the years 2000 through 2006, but my last laptop was a disaster, so I decided to abandon the brand, but this laptop has definitely restored my faith in Dell. I highly recommend this laptop.