Products made in other countries do not adhere with the ...
587036
Products made in other countries do not adhere with the US size chart.  I think this was made in China.  It was too small for me. PLEASE POST WHERE THE ITEM IS COMING FROM.  HAD I KOWN IT WAS MADE IN CHINA, I WOULD HAVE DECLINED
1279123
Hello fellow Amazonians:
We purchased a number of these items based on the seemingly positive reviews it has. However unfortunately, some of them were problematic operating inconsistently or not at all. I wish we had an option of not buying poorly made Chinese made products or products other countries who don't really have our interests in mind other than to sell thing to us. Unfortunately we'll be returning these items in search of a better quality product state side. Shame.
4618671
Not all were made the same. One was a little off so it wouldnt fit in any of my outlets.
2416480
Let me start off by saying the -manufacturing- of the invidual pieces is excellent, and exactly what I've come to expect from products made in Taiwan (which is why I ordered it).  The metallurgy is high quality, and brass is machined nicely.  The only plastic is the lever on the sprayer.

What needs to be understood about this brand (and others with a similar biz model) is how they produce, assemble, and distribute the product.

The foundry, machining, and finishes are done in Taiwan.  Then, a variety of components are acquired by companies in the U.S. where the generic parts (handles, spouts, etc) are assembled and combined to create different models and styles... THAT is where problems begin.

Knowing about their business process beforehand, I took a gamble as to whether the correct parts would be in the box. I lost the bet... KB got it wrong (typically) at their assembly facility in Chino, California. They put the wrong hose in the box, so it doesn't seal properly with the sprayer.

Normally, this wouldn't be a big issue, except this company has a -horrendous- customer service reputation. Check other KB models or visit Yelp.  TAKE NOTE: there are a few 'shill' reviews on Yelp (probably employees in Chino), and I suspect quite a few here on Amazon as well.

Also, the holder for the side sprayer lacks a protective sleeve at the end of the threads on the underside, so everytime you pull the sprayer out, the hose scrapes along the sharp edge of the threads on the fitting... it had already start to fray with just testing a couple times.

We were not willing to wait 2 - 4 weeks just to get a response, so we returned this item the next day (Prime) and ordered a Moen 8242.

It's unfortunate that poor quality control in California is ruining what could be an excellent value for consumers seeking all metal fixtures.

The bottom line: until the manufacturer (in Taiwan) finds another partner in the USA, this 'brand' will be a crap-shoot: we rolled snake eyes.
3295001
keep a couple brands around. some work better with certain metals than others.
3635730
The product is manufactured in China but its being sold by a company in America. The map of India is utterly wrong.
Taiwan is being shown as part of China and the name of Taiwan as an independent sovereign country is also not being spelled out.
I believe China is using its geo-political ambitions on the products also and thus spreading wrong knowledge. I don't recommend this product unless Oregon Scientific gets its rightly manufactured. The state of Jammu & Kashmir  and Arunachal pradesh is part of Republic of India. Arunachal pradesh is shown as part of Tibet and Kashmir as separate from India.
122637
I loved the made in the USA idea, sounded like the best thing, ever. I did the prep, took everything apart just to find that it was not the right product. It is such a hassle for me to return stuff that I usually just throw things away if I can't give them away. Once the screen is peeled off the backing, it's a done deal. I was done.
1459748
The company, named U.S. Cake Supply, implied to us that the product was made in the U.S., however, we find and are disappointed that it was made elsewhere.
4061364
Need to have a better match of American show sizes when product is made elsewhere and measurement is in cm.
3805429
I just bought this but after a few try if failed to open. I am asking for an urgent replacement right now ad it bothers me how this product works.  by the way this is made in the philippines and I am from the philippines. Why is it like that it won't work as it should is it because it is made in the philippines. Just like to make a comment because I am very disapointed about this, Thanks.
3638772
The seller did not indicate that the product was the international version rather than the US version so I was unable to use it and unable to return it for a reasonable cost.
4368903
This product is not Made in America like it advertises on its packaging. Look inside the sleeve where the pole goes into and you'll find a tag saying Made in China. Pretty lame way of getting people to buy an "American" made product.
1345553
Product took several weeks to arrive.
Horizontal spacing between hooks does not match any of my bras. Not made to work with USA products - made in China.
I WILL BE RETURNING.
2825056
Product is NOT made in US as claimed in big letters in the top of the product description (before sneakily saying 'US or imported' further down); the box clearly says 'Made in Malaysia.'

The shelf-support pegs are cheap little round things and made of slippery-feeling plastic, not the kind of flat rubber-coated metal one usually finds on these kinds of things. For $30, it's okay, but I expected a little better than that.
1562346
I was saddened to find that all three items were made in China.  From past experience I find such items are inferior.
97998
I was happy to see product was made in the USA. Very good material. Unfortunately the edges were very rough and could easily cut your fingers..
Additionally the surface had many deep gouges in it.
Clearly it showed a total lack of pride in their product and non existent quality control.
I hope they clean up their act cause I truly hope to see products made in the USA.
4930958
Starmark makes versions of this product in the USA and in China. I only trust dog food items made in the USA (as you should too) due to the poor health regulations and relaxed standards in the disgusting Chinese factories which have been linked to causing numerous dog/cat deaths. Treat your dog like your family member and don't risk giving them any food product made in China, including treats. Regardless, my 6 month old labrador loves these in his bento ball.