Trouble with pairing and no help in sight
589049
I was not able to pair thia bluetooth hat to my phone. The paper work that comes with the hat says if I have any problems that they would be glad to help me but there is no number to call. My phone is an android phone and I know how to link the bluetooth but this jus would not work. I even had a friend try to link it to their phone and it didn't work.
2398709
It works great...IF -- and that is a HUGE if -- you can ever get it to pair. Sometimes, it pairs right away, and works like a charm. Other days, I have spent more than an hour trying to get it to connect to the same pair of headphones that it paired with the last time, to no avail. Today is one such day. Doesn't matter what I do. It refuses to pair with anything. Perhaps the "simplicity of design" should be sacrificed for some sort of way to MAKE the thing pair.
4439200
I've had the speaker for a couple months and it worked great at first. I hadn't been able to get it to pair for the past week or so until I looked on the Apple forums for detailed instructions on how to reset it. It still doesn't consistently pair, but so far I have been able to reset it and get it to work. Note: the instructions aren't on HMDX website. Support page is useless.
3292977
I am a computer engineer and could not link it to my phone or Android tablet very easily. Tried many times and most of the time the link SSID did not show up on either smart device. A couple times it did but then would not connect. I tried the troubleshooting directions on the Belkin website a number of times (resetting the device, the router, my phone, trying different outlets, etc.) with no luck. I then contacted their support and she led me through all of the same steps with no luck. Finally, later that day the SSID showed up on my phone and I linked it. I believe after you reset the link you have to wait several minutes for it to show up. I also had to manually reset the bulbs before the link discovered them. Overall, very  difficult to set up in my opinion. Now I will wait to see how they work,
704830
Delivered unusable. I can't review because they will not pair. I've never had any difficulty pairing things. My iPhone pairs fine with my car, portable speaker and headphone but these will not go into pairing mode. I hold the button and the voice never says pairing. Just power on, power off. I guess I bought a box of junk. I'll try to return them.
4647943
Only reason I give one star is because they are attractive and fit my head. Problem is I can't get them to pair. I hold the power button down as instructed and instead of the red/blue flashing pairing indication all I get is a blue light indicating they are on. Instructions are very poorly translated and attempts to contact via email are unsuccessful. If I can ever get them to pair I will be happy to change my review accordingly
612077
Absolutely refused to pair with my Motorola Droid Turbo!!!  Nothing I tried would fix the situation.
2543684
Right out of the box it seems pretty nice. Feels solid and looks good.  I came upon an issue almost right away with the Bluetooth. It pairs OK with my keyboard and headphones but refused to work with my mouse (which works well with both my Win7 laptop and Android 4.1 phone).  When I click pair it looks like it starts pairing but never actually finished and send to freeze in that process.  It's quite disappointing as otherwise I like it but I really wanted to connect with my mouse.
3936121
Just got these and immediately put them to play (after a full charge). Pairing was easy. Sound quality was awesome. Easy to use and comfortable.
2nd day, I had trouble pairing it eventho I've already done the initial pairing yesterday. I tried several times and even reset/removed it from my setting and reinstalled, but it still had intermittent connection issues.

I created a return shipping label but have not yet shipped back for a refund. What I would like is just a replacement but I don't see any options here. Is there a customer support info? I really like these a whole lot but if I can't get it to pair when it's suppose to, I'm wasting time.
1208680
They won't pair with my phone, they won't even show up on my bluetooth settings. Even if I search for devices they just don't show up. I'm not doing anything wrong, I hold the button down for 3 seconds until the blue light flashes and look for it on my phone. It just doesn't come up.
4731313
Bluetooth does not pair with any device I own, when scanning on my phone or tablets it never shows up.
2234346
Disappointed after 5 attempts to set up bluetooth with this, and then did not work, with IPadAir2
3543584
Unable to reliably pair with my iPhone 5c and Android phones.
1723057
I have not been able to work the Bluetooth headphones and the Bluetooth Transmitter together.
3432691
I paired it, it worked until i turned it off.  Now here are the stats:

75% won't connect
15% connects (no audio)
10% plays sound

I have to go into Bluetooth settings everytime. EVERYTIME.
316652
it was vey difficult to pair and it can only work for short distances.  also its listening time is short
3542324
I tried multiple times to pair the device to my Galaxy 5 with no luck. I even tried restarting my phone and the device.  There was no troubleshooting guide in the instructions and I couldn't find an answer when searching on line.  I figured buying a Samsung Gear Fit to go along with my Samsung phone would make things very easy.  I was wrong.  Galaxy 5 owners might want to look at other fit devices.