Defective but great Amazon & Supplier Response
599216
The first punch, the punch anvil broke off the jaw. The part is either glued or soldered on the jaw to line up with the hole and was not attached properly. Contacted Amazon for return and there was no issue getting a refund for the item. Looks well made other that the jaw assembly.
2916048
One of the three does not work would love Amazon or Manufacturer to let me know how to get one replaced without sending all back?
1848469
Took two tries to get one that worked....the original shipment was defective, however Amazon was great and prompt on the exchange.
2562401
Defective

[EDIT 8.29.17]
EBL customer service contacted me, offered to replace the defective unit. If new unit works, I will rate 5 stars, if not, 3 stars  at least for having good customer service. Will update with new review once new unit comes in.
1828575
Returned... One side was dead upon arrival. Amazon gave me a refund, of course.
4886968
Clamp had a obvious defect as it snapped upon assembly.  Had to package the whole thing up and send it back to Amazon.  Then to my delight, Amazon let me know a new scooter had been shipped - it arrived in 2 days and worked perfectly.  They reimbursed me for the return shipping costs also.  I have to say, what started out as a bad experience was professionally turned around 100%.  I would gladly shop at Amazon again and my son is delighted with his new scooter!
1855000
I can not rate this, because it is a good product, but I have not used it because one of the two batteries delivered was defective.  I contacted Amazon and did not receive a reply.  I guess Amazon is great for books, not for other products.
So, probably a 5 for the product, but a 1 for delivering a defective battery and not responding.
4647710
DOA but thank you Amazon.  They stand behind what they sell and gave me a full refund.  That's why I shop Amazon!!!
Seemed to have an electrical issue since no matter what I did, it would not fire.
2168608
I will call Amazon/"OmniRepairs" then change my rating bc Amazon Prime has been nothing short of amazing, I'm confident they'll remedy my issue. I took it to a professional repairman, but the screen didn't work & I hadn't unboxed it. I was going to try it myself but after the videos, my shaky hands probably would have messed it up. I waited until I was healthy enough to drive to have him fix it. I was devastated when he told me it was no good :( bc my phone is my only online connection bc I haven't been able to work, so I'm poor right now. I need a replacement asap, PLEASE!
2102095
I had to edit my review because I have to say the retailer has been top notch in their customer service. Short story, bought 2 lights, and none of them worked, however, the retailer send me another free of charge, which has worked well (sensor is weak/not very responsive), and they sent a refund for the original ones! Thank you!
34362
First unit I got was defective. Returned to Amazon and they replaced it, no questions. No unit is working great!
4290600
I had to order one more dispenser for a project. It took so long to get last time, so I ordered it early. This time it shipped very quickly. Unfortunately when installing we discovered that the nut was missing AND the sensor didn't work. Past 30 day return policy, so we have to eat the defective unit. I highly recommend you inventory and test right away. We have not had issues with the other units we purchased, and they work well.
1812399
1 of the 3 lights does not work and Amazon gave me full credit back because of this. I wish all 3 worked but  I'm satisfied with Amazon's Customer Service and response time!
4198916
The first one I ordered didn't work. Thinking it was defective, I returned and ordered another one. The second one didn't work either.  Both products I tested with my volt meter; nothing.no output.  Either I'm jinxed or something else is going on with this product.

On a positive note, I love Amazon's service and return policy!
2567121
Packet arrived. One unit functioned accordingly, The other did not function, period. I wrote a complaint but await a response assuming I would get a replacement.
Well........?
Any one reading these?
3812942
I have now bought this DVD twice, first from Big Lots about a year ago, and recently from another online vendor, and both discs were defective and wouldn't play.  It's not worth the trouble of returning it, but apparently the manufacturer produced a lot of defective discs which are still being sold.  I don't know if those currently being sold by Amazon are from this defective batch or not, but some other reviews have referred to this problem, so be aware that if you buy this disc you may need to return it.
3322722
Don't bother ordering through Amazon, it is less expensive ordering from the manufacturer.  No guarantee that it is not defective when ordering and Amazon will not accept a return after a certain date.  Your manufacturer will