I'm disappointed in both Amazon and Black and Decker
583713
A few days after I received this in the mail, I got an email telling me that there was a recall, but I could order the part and repair myself.  First, they obviously knew this had a defect and sold it anyway; two, the link to get the repair piece didn't work.  I'm disappointed in both Amazon and Black and Decker.
3593846
I purchased this product in July of 2015, and now, 6 months later, the lower heating element isn't turning on at all. I'm now outside of the return period for Amazon and Black & Decker's warranty requires me to return the toaster oven to an authorized service center, which will likely cost about the same amount as just buying a new one. Very frustrating, I'll be avoiding this brand in the future.
4458652
I purchased 2000 psi Snap-On Electric Pressure Washer from Amazon after researching for a few months. I bought it in late April 2011, worked great to clean my deck/sidewalk, happy with it.  Fall in Ohio, removed water from the system to make sure no water remains anywhere in system, stored in 50 degree plus garage over winter. Got it out in March, pump doesn't work, water dribbled out of nozzle, also the handle part leaked water all over the place.  Called Snap-On since my 1 year warranty hasn't expired, was told to call Amazon regarding Warranty. Called Amazon, was told to call Snap-On. Finally the person at Snap-on said she will ask the Corporate Headquarter to check as to whose responsibility it is to honor the warranty. Amazon said that after May 31, they have nothing to do with warranty (I purchased on 4/20/11). Got a call from Snap-On engineer who basically said that they found over 90% of the returned pressure washer was returned because the consumer did something wrong to it, not due to manufacturer's defect, therefore it will not be covered under their warranty. My only option to get my less than 1 year old pressure washer to be working would be for me to ship it from Ohio to California at my expense, then they would check to see what/who caused the problem - Snap-on is going to decide this - if they felt it was caused by something I did or I didn't do properly, I would be charged for the repair and again to have it shipped back. Their customer rep said it would be like $100 to ship to them (hope she meant round trip), then the price for the repair (another $100??) for $169 pressure washer! I'm very unhappy with Amazon for not honoring/catering to their customers, and to Snap-on for making a very poor quality pressure washer and blaming the customer for problems that occurs. I take very good care of everything I own, yet made to feel somehow it's my fault that their pressure washer doen't work after 2 uses, then to make it sooo expensive to have it repaired, discouraging the customers to go forward. I'm out of $169. I plan to file complaints with the Attorney General's office. Please DO NOT BUY Snap-On Pressure Washer, you will regret it. As for Amazon, I bought 10 to 15 items this year alone. Until this happened, I felt their customer service was great but I no longer feel that way, very disappointed in them, that they didn't do anything to help me when I bought the pressure washer from them. Please be careful what you buy from Amazon.
2049816
Purchased this one after 2 other Black & Decker hand vacs failed to charge after less than a year of use.  We were determined not to get another B & D product.
This one worked well for a few months then wouldn't hold a charge at all.  $50 down the drain.  Now shopping again for
anything BUT a B & D or Dirt Devil.
1961594
A short time ago I bought a Black & Decker hand mixer for my wife, as her American made mixer finally wore out. After using the new mixer for a very short time something inside began to grind & the mixer became unusable.  I am now in the process of taking it apart to see if I might possibly repair it - although this is highly doubtful. A word to the wise here:  If you notice while shopping that MANY different brand-name mixers appear to be alike, there is a reason for that.  AND if you notice that many of them seem to be priced very low there is a reason for that also. You see, many. MANY of these mixers are made in China. In fact it appears to me that MANY of them come from the very same mold.  This includes brand names that I have ALWAYS depended on such as "Kitchen Aid" and "Black & Decker". I have learned once again (the hard way) that "you get what you pay for".... and my MAIN GOAL from this day forward will be to buy AMERICAN MADE products.  No more Chinese made junk for me - thank you very much. As a matter of fact, I believe in this maxim so much that I actually went shopping on Ebay for a used American-made mixer... which I am SURE would have outlasted ANY of these new Chinese made mixers.  Now, it's your money - and you have every right to do with it as you will... but when (not IF) your almost new Chinese made mixer bites the dust, then just remember that you were cautioned.  Good luck with your shopping..... FredT
4025133
I AM NOT AT ALL HAPPY WITH THIS BLACK AND DECKER UNIT!!  I HAD CALLED THEM ABOUT THE ZIPPER GETTING JAMED AND THEY MAILED ME A REPLACEMENT BAG.
  NOW, AGAIN, THE BAG THEY SENT ME BECAME ALSO JAMMED, AND THE ZIPPER RIPPED , AND THE BAG IS NO LONGER OF ANY USE.
  THIS IS A BAD,BAD, DESIGN, STAY AWAY FROM BUYING THIS BLACK & DECKER AS - I WISH I HAD KNOWN OF THE BAG PROBLEMS, BUT, THATS LIFE,  I  CAN JUST TRASH THE UNIT, OR  LIKE I HAVE DONE, BUY REPLACEMENT BAGS. AND THE SAD THING, WHEN I TRY TO CONVEY THE PROBLEM TO B/D- I GET NO POSITIVE RESPONSE. THEY HAVE ALREADY REPLACED THE ORIGINAL BAG. THEY KNOW THERE IS A DESIGN FAULT. BUT THAT IS MY PROBLEM.  BAD

 EXPERIENCE I HAVE HAD WITH IT!!!!!!!!!  I TRIED B/D AND GOT NO POSITIVE RESPONSE, THEY KNOW THEY HAVE A BAD DESIGN, AND NOW I HAVE TO ORDER THESE 2PACK REPLACEMENTS BAGS IF I WANT TO GET USING MY UNIT.
BEWARE!!  DO NOT BUY THE LSWV36 AND DONT GET INTO THE  SITUATION I AM IN.  RON
4374548
Not performing as expected. I always used to buy but black Decker. But this time it didn't work for me
1186043
Black + Decker not American known as BLACK & Decker its a knock off and its JUNK! I thought knock offs were illegal?
3830043
I rarely feel downright ripped-off by a product, but this is one of those. Well, two of those, actually. Because I stupidly ordered another one of these after my first one stopped working. I thought maybe I had gotten a dud, or the charger mount was faulty, or something like that, but no. This vac just sucks. And not in a good way. I've owned (and still own) other Black+Decker hand vacs and they're fine. This specific model is just awful. As others have pointed out the battery justdiesafter a few weeks. Really a shame.
4666225
Awful.  Worked one time and hasn't held a charge since. Contacted Black & Decker customer support for some guidance and have yet to receive a response.  What a disappointment and expected a much better product from Black & Decker.
2276551
I have owned three of the previous models (no fault of the manufacture for owning three, they just wear out after 8 - 10 years), and thought they were one of the finest appliances in our kitchen.  Each time I got a new one, I slid it into the under-the-counter fixture with no hassle. This one is absolutely inferior in design in all aspects, complicated where it does not have to be, and non-functioning where it should be. If I would have owned this one first, and upgraded to the original model, I would have thought, "Gad.  What an improvement".  Instead, Black and Decker went backwards.  The engineers couldn't even adapt the old screw pattern so we did not have to put extra holes in our cabinets.  Now I have eight holes, no functioning under-the-counter toaster oven, and the product was sent back.  Thank goodness for Amazon's and Macy's no hassle return policy.  I will be buying more products on the Internet from Amazon in the future because of their great policies, but avoiding Black and Decker entirely. It is time for some new product engineers in that organization.
2447410
I've had a Black & Decker cordless for 5 years and the cable broke because I didn't store it away properly in the winter. It still works but the cable is broken. So I looked at Consumer Reports and picked this Toro. I'm so disappointed. Height adjustment on the B&D is one-touch....Toro you have to adjust all 4 wheels. The catch bag on the Toro is tiny and the grass doesn't seem to want to make it into the bag so it falls down into the blades. It also has this annoying little plastic safety flap that doesn't allow it to move backward so you can't pull backwards. I wish I hadn't bought. Black & Decker has a new 36volt out....check it out first.
1400584
What a Let Down. This is the second B&D 16V Lithium hand vac I needed to return because both would no longer charge after only several uses. This one is a big disappointment because without the defect it would have suited my needs to a tee. Time to seek out a better brand design.
373160
I am very annoyed that Amazon has quit replacing batteries in the old model Kindles. I had bought five in the expectation that Amazon would live up to its promises. I was told that if I had bought an extended warranty this would be done--but why wasn't I told this when the decision to stop honoring its promise to me was made? Instead, I had to buy a Paperwhite. It is far less easy to use than the previous Kindles, and I am annoyed by the fact that the 2100+ books I uploaded on my computer when I retired an old Kindle are being shown as "registered to another user" and in order to read them I have to delete each individual books and redownload it from the Cloud. I will admit that the reading experience is better; the Paperwhite screen is a treat, and I can read in bed just by opening the Kindle. But I still feel that I have been ripped off by Amazon, both by having to replace the previous Kindle models with a new one that confuses me, and by having been forced to buy a Paperwhite when it was seriously inconvenient: I have been in and out of the hospital all year, and at present I am in a skilled nursing facility. This has stretched our budget to the breaking point, and I feel that Amazon has abused my trust. I am not going to replace all my old Kindles. I am going to make do with one until I can find a good tablet that will take a Kindle app. Then I will read my books on the tablet. I dare Amazon to post this review.

UPDATE: I bought another Paperwhite when two of my old Kindles died. This time I downloaded a couple of books about how to use it, and I am very pleased with it. It is now the only Kindle I use, although I also use a Kindle Fire.
1096740
Bought 8 months ago and the brush has already frozen up so not impressed, hopefully they will honor the 2 year warranty. UPDATE! I emailed Black and Decker to share my disappointment in their product. Without hesitation they asked for some basic information and informed me I'd receive a replacement in a few days. It came yesterday. This is the best customer service I've ever experienced. No arguments, no making me feel like the dirt did it, just sent me a new one. When I asked what I should do with the first one, send it back I thought, their comment was, please recycle. Wow, Black and Decker you are an outstanding company and you just got yourself a raging fan. Well done!
1365990
I need something to chop and/or puree small portions of ingredients until I can get used to new dentures. I thought this would be just the thing. Boy, was I wrong. The blades were made of poor metal and they kept coming lose when it wasn't jamming on carrots or radishes. Finally, two months out of warranty the motor crapped out altogether. I guess Black and Decker is trusting too much in Chinese design and fabrication instead of doing it all themselves, as they did when they were building a reputation for quality. I'll pay more next time and buy something better. My B. & D. chopper went into the trash. Money wasted. Good riddance to bad rubbish.
4738323
Supposedly all of the merchandise on Amazon Warehouse Deals is tested and is in working condition before it leaves the warehouse, however, this is not the case. As soon as I plugged in the vacuum it was clearly apparent why the previous owner sent this vacuum back. The motorized brush roll continuously keeps turning off and on; making it impossible to vacuum. As I assessed the handle I found it doesn't look durable, so perhaps the electric contacts that power the brush head can easily be damaged.

This is the second time I get no deal from Amazon Warehouse Deals. The last time was with a broken power supply for a broadband modem.

Anyhow, Amazon did refund my purchase price and issued a prepaid return shipping label. I then ordered the Electrolux Nimble with Brushroll Technology, which is a better overall unit.<a data-hook="product-link-linked" class="a-link-normal" href="/Electrolux-Nimble-Brushroll-Clean-Bagless-Upright-Vacuum/dp/B00BMRJH7C/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Electrolux Nimble Brushroll Clean, Bagless Upright Vacuum,</a>