Returned this item for a replacement. The bag torn ...
582474
Returned this item for a replacement.  The bag torn in one of the seams after only a week back to school.  Reordered same item because granddaughter loves it.
1913502
These blocks were nice but the bag was torn when they arrived.  Unfortunately I needed them the next day for a gift so I was unable to return them.
1346817
This is only my second review in over five years of Amazon purchases. I needed a travel bag for a 154cm Burton board for a ski trip to Whistler. I wanted a padded bag for the flight and the trip. The bag arrived and it looked very durable with a strong zipper and outer shell. The bag has two straps, a shoulder strap and a hand strap. I packed my board, helmet, and goggles in the bag and they fit easily.

However, the shoulder strap ripped out as soon as I picked up the bag. It ripped from the seam so I couldn't do anything to rig it to work. I only had the hand strap left. This was amazingly troublesome to maneuver through the airport with the rest of my bags but whatever worst things could happen. I was carrying the bag through the airport using the hand strap and all of a sudden that ripped from the seam also. I had to carry the bag in my arms. Not cool at all. When I picked up my bag from the airport the seam along the length of the board opposite of the zipper started coming apart. The item has good individual parts but sucks as a bag. Bottom line: strong material, good zipper, crappy sewing. It does not stay together.

I know the following is a seller review but I'm including it here so buyers will be aware that the seller has an insanely non-customer friendly return policy. Along with a bunch of other criteria basically stating that you can't return the item if you ever looked at it, the policy states:

"...Open or used products returned to us will be subject to a restocking fee to be determined upon receipt us. This restocking fee will vary depending on the condition of the returned merchandise. Merchandise that has been used and/or shows signs of wear and tear will be subject to a 7-80% restocking fee. Use is defined as any attempts to install,wear, wash, or ride...."

Save your money and buy something else.
2881272
We returned this item because one of the side zippers in the main compartment wasn't engaged. This backpack needs to take a beating, putting gear in and out frequently, and having a broken zipper to start was a concern. We returned it and requested a replacement. Unfortunately, the ship date wasn't until mid-May and we need it before then, so we just sent it back.
1727449
Just received this towel today.  Towel and cloth are bigger than expected, but appear to be good quality.  The bag however is a different story.  The seam tore as I pulled it out for the first time.  And then as I tried to put it back in it continued to tear like a zipper.
331284
Have ordered this item repeatedly. Latest purchase I found the bags much less thick than previously. They ripped almost immediately after filling. I needed to double bag the poop.
4611360
This is my second Scarleton bag.  The first one was a Large shoulder satchel.  It could also be converted to a cross body bag.  The majority of the time that's how I used it.  One of the loops on the bag tore away so that ended the cross body bag.  All I ever carry in my purse is my wallet and iPad mini so it wasn't as if it was weighed down.  But, oh well. I ordered this bag with high hopes.  What's happened to this bag? The zipper has broken.  I hope to get it repaired as this is a great bag and I've gotten lots of compliments.  What happened to the first bag? I gave it to a family member who is using it as a shoulder bag.
4094987
This was an awful purchase.

I bought this item because it was a discrete container for carrying food into and out of my office.  After two uses, the bag completely tore.  The bag is sealed by velcro; when I tried to open the bag, the velcro held tight and the entire side of the bag tore.  Awful item - do not waste your money.
4679839
I gave this two stars for the time being.  It is a great bag, and makes it easy to organize all of your travel items. However, I used it on one trip and within three days there was a tear on the outside of the bag at the seam.  Totally unacceptable given the amount I paid for what is essentially a travel purse.  I have emailed Amazon to see if they will address this quality issue.  If they will not, I will contact Travelon directly.  I have had good experiences with their products in the past.  Will update the review for resolution.
1408255
2 bean bags ripped during first use....awaiting refund or replacement....
2873149
I used this bag for a week's vacation.  The seam between one of the outer pockets and the rest of the bag actually tore and there is a small hole at the bottom of the bag.  I packed the bag with clothes and I did not put the bag through particularly harsh conditions; it mostly sat in the cargo bay of the bus or on the floor of hotel.  I do not know if my bag in particular was faulty, but I would greatly appreciate a replacement.
2796154
No I was dissatisfied because bag arrived with a 1 inch cut in it & product had fallen out. I would like a replacement  bag please.
3568569
I bought this bag for some work related travel. I have used it two times for my suite only. It is very convinient and ample space and outside pockets. However after second time I noticed a tear on the side of the garment bag. It is very sad because I thought I bought something that it would last.  May be the product I received was faulty. I have thrown away my original recept and shipping package and I don't know if they accept it as a return.
714521
Used these bags for 1 day and one bag tore open. Material failure. Have other brand bags and never a problem - I would NOT recommend this product as the mfg. has yet to respond to email messages concerning replacement.
2585445
this is the second one I purchased like the bag but this one has torn seams at the top, I need it repaired or replaced. Unused because of the damage...
3385581
The bag is the size expected and as advertised. However, I used it as a travel bag only THREE times before it started tearing. This was low-level intensity use which leads me to believe this is just a low quality bag. Do not buy!
792661
I bought this bag in March to use when I travel via airplane.  I have only used it twice.  The second time I used it it is totally ripped at the bottom.