Item was defective. The two holes in the baffles ...
598170
Item was defective.  The two holes in the baffles, inside the can that the oil discharge tube is supposed to go through were not lined up.  One was about 90 degrees off of the other making it impossible for the tube to go all the way in.  I tried calling VMS multiple times, multiple days, during business, and no one answers, there is no voicemail, the phone just rings and rings.

UPDATE: Robert from Empire Racing was extremely helpful and courteous.  He sent me a new CAN immediately and it works great.  100% customer satisfaction.
3935341
Item recieved was defective and missing parts.  It had to be returned,
2606821
Defective item, low incall volume, bottom part of phone does not work, and the notification light does not work. Phone does not read the memory card....
2522583
This product is defective.
One side swelled up.
480148
The holes for the speaker block the sound. Not a very good design.
3235265
The top button hole was defective, it looked like someone used a pocket knife to make the hole when they realized that the manufacture was off (I'm pretty certain that's not what happened, it's just how it looked).

I purchased this as amazon prime no hassle replacement is on the way.  I'm just giving it a 2 star since it was defective on arrival.
3441350
This item appear defective.  There's a loud buzzing sound whenever a second call come in. The other party can hear this annoying sound. It continues even after the call is answered. I have to turn the blue tooth off in order for the sound to stop.
4815598
I was really excited at the prospect of this device. The device initially seemed to work and I was pleased with the sound quality and ease of use. Then the sound began to drop out without warning and there was a regular buzzing as if the device was picking some frequency and amplifying it. The buzzing occurred both during the music and when there was dead air. Nothing could be done to prevent the music drop-outs - took the iPhone out of the case, moved it around in different areas on the speaker - no luck. Obviously there is more work to be done to fix the device's defects. Sadly I had to return the speaker because it was defective.
439720
Bought two of these balloons and both were defective.  Brought them to the store to have blown up, and both had holes at the top and would not retain the helium.
1744329
Product was defective out the box. Horrible quality item.
2207306
This item was defective and thinking to call the Amazon to get money back or replace the product.
45482
Defective part.  Speaker does not work now.  Took back apart to make sure of connections and still no sound.
1719983
While the set up was easy, my item was defective, so I can not comment on the quality of the sound. There were numerous issues: 1) The controller is defective and only produces sound from the left side 2) the speaker wire had clearly been cut - one was > 9.5 ft. long while the cut wire was <4 ft. long 3) the rubber stoppers for the front speakers and subwoofer were not included 4) the protective cables for the front speakers were not included 5) one of the two front speaker stands was bent, so the two speakers are misaligned and 6) the item was delivered later than expected and did not conform to the Prime 2-day shipping guarantee. The packaging was atrocious, and after wasting two hours on setting up the system, I am not looking forward to repackaging it to return to the seller. Very disappointing.
720138
The item arrived on time, but it was defective in several ways. First of all it had a blade cut in the left side of the fax leather cover. Second, the item description said the display cover was made of glass, but it's actually made of plastic. And last, the little pillows to wrap the watches around are too big so the wrist bands can't be closed around (and my watches are no small at all).
2220423
I ordered 2 of these. One had to be returned because the bottom part was partially missing. I am now returning another. When I filled it, it ran out the bottom through a hole in the soldering. I am keeping one but I will not be replacing the returned one,
4353479
The headphones arrived defective.  There was a short at the microphone that caused one of the earpieces to cut out entirely.  Absolute piece of junk.
1770081
Received defective piece - microphone not working and crackling sound. Tried to contact the seller and they replied once asking order #, but they didn't back after that.