it is so bad the appliance guy has a backdoor key
590012
We have had a BlueStar 48 for 7 sorry years, it is so bad the appliance guy has a backdoor key! The ovens must be on their 10th pilot assembly, left one is out as we speak, seal on right oven is starting to fail. You get one free oven door, they know they fail, labor is on you. Lets see, we need two grates and they don't sell them as separate items, "just buy the whole burner pan assembly for $150"  The burner knobs have held up well, oven knobs, not so well, go figure? There is some module behind the control panel, 3 of those, and igniters maybe 8. This a stove used to cook  for 4 people, two meals a day, it cost $10,000, we are over 2G in service calls, Please buy one of these, I don't want them to go out of business, I need them for parts.
3529816
Wow. If 0 stars were an option. This isn't remotely realistic. You might as well Leave the key in the knob
89068
I don't ever write reviews. This is a first, because it is that horrible. I don't know if I just got a dud but it take a minimum of 5 tries entering our code before it actually unlocks. You MIGHT get luck jiggling the handle and actually get it to open but usually not. Horrible. Suck a waste of money
717580
Our video on You Tube is entitled: "Defective Safe Alert Gas detector 40-411-P from Professional Equipment"

I do not recommend this product.

My brother installed this product 4' from the stove four months ago.  It worked then when tested, but it didn't work when my mom left the stove on for about 3 hours a few weeks ago.  My brother smelled the gas as soon as he stepped in the house.  My parents were clueless watching TV.  This is really scary.

You can see in the video that the unit is adequately powered but does not go off even when placed right next to the stove.

There is a one year warranty I can try to enact, however, I am not sure if I want a new unit that I don't trust and can't sell in good conscience.  I've asked the seller, Professional Equipment if they can make an exception in their refund/return policy but still haven't gotten a definitive answer.  I figure if they can stand behind and continue to sell this product then they can talk to the manufacturer directly.

I will write more if I hear back from someone or if I find another unit that works reliably.
873825
The lock I have may or may not be an actual Kwikset. Why? someone is blowing through this lock like they have a master key. :(
Apparently this lock is just as good as a $4.00 dollar cheap lock at Walmart. Equally SH*T!!!  Its as good as Yahoo email protection.
2541527
THIS IS THE SECOND ONE I'VE TRIED. IT WORKS ABOUT 20% OF THE TIME. STAY AWAY FROM THIS ITEM. IT'S SO BAD I KEEP A KEY ON A CHAIN ON THE INSIDE OF THE LATCH SO I DON'T LEAVE WITHOUT A WAY BACK IN. FORGET ABOUT TECH SUPPORT AS IT DOSN'T EXIST. BUY ANYTHING BUT THIS LOCK.
3132929
Total disaster - worse than the controller I was replacing - Just bought new stove, which is what I should have done in the irst place.
1165203
Do you want ruin your appliances? Then use this crap on it! comes out very dark gray and takes forever! I wish I had never used this garbage
4844579
Putting 2 stars because it's more secure than a desk drawer. Per one of the above videos, it just defaults back to the factory setting code. Thank God for the video because it locks me out every 4 to 6 times after I reset and enter a new code. Frustrating. I'll have to buy a more reliable safe. Not from this manufacturer though.
4732269
I bought this under the assumption that it would be more or less a bolt on modification. I thought some minor cutting here or there would be the worst case scenario. Well I bought it over a year ago and its still sitting in my garage uninstalled. Ive made several attempts to decipher the instructions with no success. I am no stranger to making things work through improvisation, but this install will require a total destruction to my stock grill. Just trying to mock it up before destroying my stock grill I do not see how the tabs they have on their grill would ever work even if I cut up my grill. DO NOT BUY THIS UNLESS YOU OWN A BODYSHOP and have the time and nerve to start hacking into your truck
3040392
There are two major flaws with this that basically invalidate its entire purpose:
1) There is a large slit in the top, that clearly makes it look like a piggy bank (the point is that it should be disguised as a dictionary...)
2) Even if you get past that, the inside lock mechanism is ill-fitted so that it wiggles loose every time you insert a key. This means that it is hit or miss whether you will ever be able to open it again once you've closed it, depending on how loose it becomes when locking.
3684633
Like another reviewer, I purchased this thinking that the complaints about fires and melted handles and shattered glass must be anomalies. After all, why would a consistently unsafe product be kept on the market? Well, like that other reviewer, I learned the sad truth that I was very wrong.

I brought it home and read through all of the instructions, making sure I knew how to use it correctly. Since I was already aware of the bad reviews, I decided it would be a good idea to keep an eye on it-- and boy was that a good idea. Thankfully, it helped me avoid any of the horrifying mishaps that others have experienced, but I've made the mistake of stepping away just for a minute with this oven, and I can absolutely see how it'd be a problem.

Firstly, this utterly fails at its primary function-- making toast. The oven gets WAY too hot, even when using the dial to attempt to lower the temperature, so even a light toast leaves you with a far too crunchy exterior. Heaven forbid you attempt to toast a bagel or frozen waffle. Bagels come out like tire rubber. Frozen waffles are burned on the outside and still frozen on the inside. Again, both problems are from the unit getting too hot. I've tried multiple settings, and get identical results.

And this is, of course, provided that you are watching it constantly. The timer appears to be flawed and so will turn your bread into charcoal in a flash even on the lightest of settings. Worse, the "stay on" function is directly below where you'd need to turn the dial to turn it off, and so I'd heavily recommend unplugging it immediately after use just to be sure.

As I've said, we've thankfully been spared the shattered door, melted handle, and fires that others have experienced, but that's only because I've been babysitting it. Even then, I've had more than one close call-- so close that it's going back. I'm not going to risk it.
199104
Obviously due to design this lock is solid, and will make theft substantially more difficult as expected. BUT
the lock tumbler is a joke and a pain! The design is with little plates that can rattle about separately making it impossible to insert the key without realigning the plates. To realign the bottom plate you need to use a tiny flat blade screwdriver. I tried for 15 minutes to align it with the key as one would in a parking lot however to no avail. If this did happen in a parking lot when you needed your bike you would be in a difficult situation.
2630575
This was terrible. The numbers were hard to turn and the key got wedged in the door hinge several times.
243157
This is an utter failure from a design standpoint.  When the battery is low, it issues a piercing scream every 15 seconds and blinks the light indicating "ALARM:  MOVE TO FRESH AIR".  You think you're about to die of poisoning but really you just have a low battery.  In order to find this out you have to read very fine print on the back.  When you unplug the thing to read the back, it sounds the alarm continuously, busting out your eardrums.  This is the "tamper-resistant" "feature".  Absolutely no thought was put into the design of this.

The label on the back is incomprehensible and was not written by an English speaker.  The green light on the front is labeled "OPERATE".  What does that mean?  The single button is labeled both with TEST and RESET. It's not clear what it is for or how to use it.
3248469
used under counter VERY little and transformer went bad they want me to take everything down back and send everything back a thats alot of work when just transformer is bad
302621
this digital locks only last for two years, don't spent your money on this after a year and a half you notice the key pads stop working you can not longer enter the passcode to use the touch screen. you feel unsafe to know if the device will open the door automatically i hope if the seller reads this review, so they can sent me a replacement door lock.  i tried  brands and they do they same thing. electronic devices are not the best option for your door. unless maybe if they have a regular key as well but still you want the key pad to work the way they are designed to work