Terrible Experience - Many days trying to make it work - Fail
595893
Terrible experience.  I now see about 20% of the people had the same problems.  Technology is cool until it totally messes up your laptop.

The install was confusing and the online instructions were inconsistent, requiring multiple tries, telling me to perform an "optional step 8" that didn't exist.  Once installed my Mac started hanging after sleep.  We wrote to technical support at TarDisk and they replied immediately with a laundry list of troubleshooting options.  Clearly they've had this problem before.  We spent two days trying to make it work.  Trying each option as they became more and more complex.  Then waiting and testing and failing and trying new things and waiting and testing and repairing and failing again and again.  Ultimately we had to wipe our hard disk and reload the OS from a Time Machine backup.  Still restoring as I write this.  Hope it works.
4605483
Extremely challenging setup for me. I read all of the tips the Amazon reviews, I tried all of the troubleshooting tips on the NetGear website, I read through chat forum discussing setup issues -- I tried everything. I kept opening the setup genie, linking to my wifi network and current password but still being asked to input the password time and time again. It simply wasn't working correctly. I had to manually reset the device at least 15 times and was about to throw it in the garbage when I finally had success using an ethernet cable plugging my laptop into the extender device itself. Only then did I get the full setup process (previously I never got the screen asking for me to input "admin" and "password"). It turns out the firmware needed an update, so I went through that process, and FINALLY -- after (I'm not joking or exaggerating) THREE HOURS of trying to make this thing work -- I finally got it working. Though the joke is on me, I moved it upstairs where my network tends to be slow and tried an Ookla speed test -- no different from using my regular wifi network. I'm pretty frustrated.
596678
incomprehensible directions and dreadful tech support...
558657
Sadly, no amount of tinkering or reconfiguration would get this device to remain stable for more than 24 hours. I tried every trick I could find in the forums. reset to factory, flashed old firmware, flashed new firmware, etc. Set the wireless to single band, manual channel, the works. I made sure to not touch the network map function - as this seems to really break things!

Overall, I'm sadly disappointed with this device. I really wanted to keep it, but after the 5th reset in a single evening that disrupted family movie / game night... it was time to throw in the towel and accept that that this was never going to work as expected.
203613
The setup program on the CD would not work. I then had the worst tech support experience in my life! First I paid $9 for the support which did not work. Then I started doing everthing I was told to do. When nothing helped the tech disconnected me! I assumed that was just an accident, but when it happened with the second tech I woke up. The third tech concluded the router was defective and gave me the Customer Service number. That menu leads right back to tech service and a fourth person. All told I spent over 10 hours jumping through hoops and by that time I didn't even have the internet connection I started with. The fourth rech did all the same things that didn't work before. I had asked for a supervisor but was stonewalled for quite some time until I lost my temper. The supervisor told me I could get a new product by paying $9.99 and the postage to return the DEFECTIVE router. All in all a miserable experience. Don't do it.
1680983
I had a very frustrating experience at setup...  I installed this unit and began the setup through the onscreen guide.  After searching local off air channels, the unit said it needed an update.  It took a long time to download the update and thats when things went bad - when the unit rebooted it hung on the Tivo onscreen logo then got stuck in a cycle of continuous reboots (loping over and over).  I performed three hard power cycles and gavie up, letting it continue to reboot for 12 hours before their tech support opened.  The agent suggested it was because I had not yet activated Tivo service (nothing in the box said I needed to activate service before installation...).  Doubtfully I played along and he created my account (twice, because his system locked up and he had to re-enter my account).  He said wait 24 hours and the reboot cycle would stop once the unit connected to the Tivo cloud...  Well I gave up after 6 hours and called back.  After a long hold, the next agent spent time researching my account and then said since I didn't buy it from Tivo.com I had to return it to Amazon.

Personal opinions to follow --. wasted use of industrial design.  The shape and (bent) and color don't match anything else in my stack of gear.  Too bad Tivo removed tuners from their older model on top of downsizing the HDDs.  And a shame this doesn't work with satellite.  I was looking forward to the off air and streaming services but feel like a beta tester -

Tivo case number 05117176 if Tivo wants to reach out on this topic.

---UPDATE Dec 29 2015---

Turns out the "boot loping" mode the Bolt enters into during initial update/setup is related to being connected to an HDMI matrix switcher and HDBaseT extender.  I am 3 for 3 on this - my work around was to disconnect the HDMI output and let the unit reboot and finish setup, then reconnect HDMI.  HDMI is a PIA, I wish Tech Support was better able to help with this issue rather than the goose chase they sent me on.

My second problem was not TIVO at all, but an Amazon Basics 60 mile antenna.  TV antenna signals worked OK when I initially set it up  the antenna in my living room (temporary setup to get the Tivo going), but after I relocated the antenna to its final spot in the attic, Tivo no longer was able to get any meaningful signal levels.  It ended up that the USB power injector not sending power.  Once I removed the power injector cable from between the antenna and Tivo, signal strength was solid!  So I ended up with a powered antenna that can't accept power.  I hope I don't need the extra boost during rain or other reasons for reduced signal .

Now that I finally have everything connected and apparently working, I am ready to really start using Tivo!
1257613
I really wanted to like this drive but I've encountered nothing but problems with it since day one. Little did I know that it was only the beginning of the nightmare. If you expect any kind of customer support or technical service, you are dreaming. I've sent no less than 7 e-mails to technical support only to get bounced back each time with a canned generic response. I've tried calling several times only to be on hold for 30 minutes before hanging up. On a few occasions I tried leaving a voice message after being prompted only...guess what...it doesn't work (imagine that). I accessed their web site to leave my name and contact information and when I went to submit...you guessed it...didn't work. Once, I was actually lucky enough to talk to a technical person after 30 minutes of holding and he refused to believe that anything was wrong with the drive nor would he do anything about it. So unless you're feeling especially lucky, I would definitely consider another drive.
526518
ORIGINAL REVIEW:

I have tried multiple times over the past week to set this up, without any success (and I used to manage a 30-person technology team at my old job).  My husband has tried multiple times to set this up, without any success (he went to MIT and writes computer code as a part of his job).  Our A/V guy tried to set this up, without any success (he set up our home network and our security system).

I would love to speak with Fitbit support to try and resolve the issue, but the only way to contact them is via Twitter or email (with a 2-day response time).  It is incredibly frustrating to try and work through these tech issues via email over multiple days when a phone call would be much more efficient.

After driving myself crazy last week trying to set this up, I now have to spend more time to return this piece of junk.  Life is short - don't waste any time trying to get this thing to work.

UPDATED REVIEW - FEB 11, 2015

I finally found a phone number for Fitbit support, 1-877-623-4997.  It was listed on the "Fitbit Support" Twitter profile page, but not on their website.  The person I spoke with was very nice and he will raise the issue that the phone number is no longer on their website where it used to be.

After speaking with this support person, he confirmed that the Aria will NOT work with our home wifi setup.  The Aria will only connect over wifi using 802.11b protcol, not the newer 802.11n protocol.  He told me that our router model is defaulted to use 802.11n, but is also backwards compatible with 802.11b.  So if we want to use the Aria scale, we would have to downgrade our entire home network to use outdated technology.  I am not willing to sacrifice the performance of our wifi just to use a scale, so I will be returning the Aria.

My biggest frustration with Fitbit is that this whole situation was easily preventable:

1) FitbIt should make it very clear to POTENTIAL CUSTOMERS that this scale may not work with their wifi setup.  802.11n is very common, so this will be an issue for many customers.  I never would have purchased this scale if I had known from the start that it wouldn't work with our wifi.  The Aria website lists 802.11b in their wireless sync specs on their website, but who reads the wireless specs of a product before purchasing it to make sure that it will be compatible with their home network? If you have wifi, you just assume that a "wifi smart scale" (as they call it) will work with your wifi.  You don't think to check your router model's frequency protocol before purchasing a scale.

2) Fitbit should make it very clear when customers are SETTING UP the scale that it may not work with their wifi and that they should check their router to make sure it is set for 802.11b.  This would have saved me, my husband, and our AV guy a lot of wasted time that was spent trying to get this thing to work.

3) When I contacted Fitbit support via email about my setup issues, they never mentioned anything about the 802.11b vs 802.11n issue.  If this is a known issue that seems to be impacting people, it seems like they should mention this in the support email.  Once again, this would have saved me a lot of wasted time after I tried to set up the scale again.

4) Fitbit should list their customer support phone number on their website and not hide it in their Twitter profile.  After going back and forth with Fitbit support twice via email without resolving my issue, I was able to figure out the problem in less than a minute when I spoke with someone on the phone.  Once again, this problem could have been diagnosed much more quickly if I wasn't trying to solve complicated tech issues via email with a 2-day turnaround time.

This product has a lot of 5-star reviews, but it has a ton of 1-star reviews as well (37% of its total reviews right now).  That's a really high number, and I'm guessing many customers have had this same 802.11b/802.11n issue and haven't been able to connect the scale.
991322
I received and didn't have time for a few days to install! Installation seem to go smooth installing with IPhone, everything seemed to work even connecting to establish account so they could charge monthly fee! Then time for camera to show a picture on my IPhone and it didn't show any picture! I am very tech savvy continued trying and repeated procedure numerous times. No luck, called Ring tech services and they tried everything they could over phone and Internet! After 45 min of trying to help, they said camera was bad and are sending new one to try! Unfortunately in won't arrive until next week due to holidays! I will be sending this one back to Amazon if the one they send doesn't work! But I will hope for the best!  I will update this review if I end up with a working system
Update: Finally got it working but it sensing activation was intermittent at best but  then discovered
It BGN freq. worked horrible with modern higher speed routers that utilize A&C multi frequency. Interfered with my two new wireless printers, I had to reset router 2 to 3 times a day. When I shut off camera everything worked and didn't have to reset router again. Also when Camera off no printer issues! This product is a great idea, but is not ready for prime time yet! I used ring tech service but they were great but unable to resolve, So I had to returned camera and panel to Amazon for full refund! I tried everything it just didn't work!
3345744
I would not recommend this product as I was never able to get it fully set up and connected to my home network.  Out of the box, it connected via HDMI to my HDTV and the menus displayed fine.  That's as far as it ever got, because this device would not get recognized by my PC.  One other issue I discovered is that after 10mins or so, the device would go into sleep mode and would not wake up neither through the remote nor by directly pushing buttons on the case.  The only way I could get the device going again was by unplugging and re-initializing it.

The online troubleshooting guide wasn't of much help either as I quickly found myself in a vicious circle; one help section suggested if my PC would not recognize the device to click to another section that instructed me to make sure the device is recognized.  It also suggested I visit my PC's hardware MFG websites to make sure all of my drivers are up to date, which they were.  When this proved futile, I attempted to call and/or chat with Iomega customer support.  Unfortunately, I wasn't able to reach anyone as their hours of operation are not conducive to someone who works for a living and only has time on weekends and/or eventings to "play" with new toys like this.

Although my PC is running an older OS (Win XP SP2), the Iomega device is advertised to work.  However, based on my experience this was not the case and I ended up returning it after several hours of fruitless endeavors.
4260055
Really bad option... drivers doesnt work too well online assistance non exstent etc
1612411
Excited to receive the unit, hooked it up, configured it and made my first call.  GREAT!!  then I tried to receive a call.  Unit will not ring phone  on incoming calls. Sending a request for help couldn't be easier as the Help form is built into the user configuration interface.  12 hours later, I receive an email with a simple question, respond, and very quickly receive a reply stating "We have forwarded this information to our technical department ".  36 hours without further communication later...

To be fair, I have received two responses from support "press the reset button " and "tell us what equipment you are using, so we can assist you further(read "so we can find a way to blame it on you") After 2   more days of no response I gave up and asked for an RMA.  1  days later SURPRISE!!! no response.

ebuynow  has been silent for 4 days; looking like I am out $50.  I  wanted to share my story in hopes that you will read this and not repeat my mistake.
1527365
VERY disappointed! As the leader in speech recognition software, I didn't even consider another software vendor. But for a vendor to put software like this into the marketplace that doesn't work install properly on a standard Windows laptop is criminal.

After the first install, the program wouldn't work. I followed the instructions, deleted the software and reinstalled it. After 4 additional installations (and uninstalls), I finally gave up in frustration and called for support.

Their 'live' support contact information is not easy to find, and after navigating through pages of knowledgebase answers to questions, I was finally able to get their direct-customer support number.

I spent 2 hours on the first call, while a very nice knowledgeable Filipino CSR helped me to test various issues with the registry file and other system software which I could not have done by myself. Language was a minor barrier but we were able to work through it. At the end of the two hours, the software still wouldn't work.

As he said he would, he emailed further instructions as I was losing patience on being on the phone for 2 hours without a solution to my problem. I tried the subsequent solutions (some of which required that I change system parameters) and they still didn't work.

I've got about 12 hours invested in trying to get this software installed so I can begin to use it, and I still have no answer from Nuance as to what the issue is that's preventing the installation from completing effectively.

They need to issue a patch, or otherwise let customer's know that there are installation issues that might prevent the software working on a traditional mainstream Windows laptop (Toshiba Satellite).
3039770
This POS lasted 10 days before complete failure! Lost EVERYTHING!
769829
Let me begin by saying I REALLY wanted to like this device. It is a GREAT concept, but it is unreliable with too many flaws in performance combined with nonexistent technical support. Wish I had returned this product for a full refund when I had the chance instead of trying to work with Kuna to fix their light and service. ***If your device works, all is good until you have problems with it.***  I even received a warranty replacement device with the same problems!

Live Feed Problem - it has never worked on the device (or the warranty replacement). Instead of bringing up a live video feed, it brings up a still image from a previously recorded event with no sound. The microphone works, and you can manually record from Live View (evidence my wifi functions properly); however, it fails to generate a live video so you have no idea whats happening at your door.

***It is important to mention that motion activated events record properly (further confirmation my wifi connection is not the problem).***

Poor Processing Time (Kunas Servers) - it takes 30 to 60 seconds to load Live View. I have also notice there is a long lag from the time when an event occurs to receiving alert notifications and recordings to my phone. My other wireless security cameras video-recordings and notifications (from two different brands) are instant including one thats outdoors 32-feet from my router while the Kuna device is only 16-feet. This is another reason why I suspect Kunas Servers.

Kunas Server Issues - It is obvious that Kunas Servers (and backend service) are erroneously picking up an image from a previously recorded event and presenting it as a false Live Feed view.  So it is ludicrous for them to continue blaming my wifi as the source of this problem.

***I am beginning to wonder if I am experiencing this issue because I do not subscribe to their premium services.***

Nonexistent Technical Support (Jolly Technologies) - Unfortunately, their initial response is to fix a problem is to power cycle their device, your modem and router -or- to continue blaming your wifi as the problem instead of addressing the real issue. When they do not know how to fix the problem, you get the silent treatment (unanswered voicemails and emails requesting to speak with an engineer or supervisor). When you call their support number, you usually get their voicemail - not a live representative.

Warranty - I did receive a warranty replacement, which of course does NOT display a Live View video feed because the device (and my wifi) is not the problem. It is their Servers and backend service. Their denial of the real problem is indicative of how they handle problems and treat their customers.

Bottom-line: Too many other customers have consistently reported problems (laggy videos, no Live View, delayed alerts, bugginess and nonexistent support) for my situation to be an one-off event.
2435081
Had the laptop for 3 days. Updated a few drivers (GPU, WiFi) and everything seemed fine. Had a lot of trouble downloading league of legends (issue with downloading visual c++ 2005 redistributable). Somehow got it working and LoL worked great for a few days. Got MS office and it opened fast.

On the third day I tried to restart the laptop and it got stuck in a continuous loop with it self diagnosing and restarting. Searched a bit for a solution and nothing really worked. I even had a USB recovery that i made, but it refused to boot from the USB. Not worth the hassle of keeping it.

Amazing value for the money, but I just could not risk not having a laptop out of warranty.
520554
The card works great once you get it to associate with the router,  but this can be a hair pulling experience.  I tried for 5 days to get a connection,  to little or no avail.  I had connection but when I re-booted it never regained signal.  I un-installed and re-installed the device 5 times.  Still no signal,  I was at my wits end and about ready to purchase the USB Adapter.  As a last ditch effort I swapped PCI slots with my video card.  The video card was above the adapter and the were very closely situated,  with the fan from the video card almost touching the adapter.  I turned the pc back on and reset the settings in the Linsys Monitor,  hit connect,  typed in my password,  and have been connected ever since.