BUYER BEWARE - PHILIPS LIES!
598670
Well, what do you know? I got the royal screw from Philips. You wanna laugh? When you first get on their website you're greeted with, "OUR VISION...simply making a difference in people's lives." Well they sure did that to me. I purchased their DVP3560/F7 DVD player which failed a couple of weeks after the warranty period (which was falsely stated) ended. Two days ago over the phone they lied to me  when they said they would replace it after after several emails and a formal letter to corporate headquarters.  Today I get another phone call telling me that they are out of stock at the warehouse and they would have to give me a refund that will take about three to six weeks for me to receive. WHAT???? Philips has no DVD players??? On their website they list several players similar to mine for purchase. LIERS!!! Oh, but if I wanted to purchase the same exact player from Amazon, I could but it's now $20.00 MORE than what I paid originally.
It seems they're calling my bluff. OK. I warned them I would contact every electronics supply store website I could find that sold their products and in the review section tell people what garbage Philips products are and how they don't stand behind them when they fail. My wife and I live on my SS Disability income and bought their product in good faith to which their corporate fat-asses turned a deaf ear. Please, people, there are manufacturers that DO care about their consumers but Philips isn't one of them. If you have a problem with your Philips product, you're on your own. Even worse than the fact that they're selling cheaply made products under a respected name is that they will LIE to you and ultimately give you the electronic finger!
2445980
I purchased a DVDR985 in June of 2002. I had immediate problems with the timer recording. I was shipped a new version of software twice. Each time it worked for a while. Then in September this year (2003) I am getting the famous errors and non-operative drawer etc.  Of course the warranty is up and I am stuck with the prospect of paying over half of the cost of a new unit to repair this barely year old piece of what should be part of a class action lawsuit, based on what I have seen and heard. Philips will never see the inside of my wallet again and that includes light bulbs and anything else they have their hand in. There is no way they are not aware of this problem. It is a shame too, because when it worked, I loved the resulting DVD's. My search continues for a reliable DVD+RW......
4485037
We purchased this set to go with a DVI TV. Bought the unit and an HDMI to DVI cord. When I received them and read the literature I became concerened and called Philips. According to their aupport people, once the DVI cable is plugged in, the audio R/L RCA plugs are turned off and you can't get any sound out of them. Philips site and the literature both say that the HDMI is 100% compatible with DVI but this person told me that was not true. I didn't bother to try and hook it up that way and maybe the person at Philips was incorrect. However, from there things took a step for the worse,

Just before I was about to return the cable and DVP, we decided to buy a LCD HDMI capable TV. Plugged the unit in and it worked fine, for about 2 weeks, whereupon it decided that it didn't want to play any more DVD's. I tried everything from brand new DVD's to ones that had just been played on an extremely cheap player. It wouldn't play anything. I called Philips and they said to power the unit down and then turn it on again, I did so. Not, not only will it not play a DVD any more, it wouldn't produce a HDMI signal to my LCD (i was able to get it to work with component cables accept it only played for a short period of time before freezing up again). I purchased this item based on all the favorable reviews, the upscaling feature, and the fact that it was supposed to be fully cdompatible with DVI. I am returning this product to Amazon and will look for something else.
4800225
When the tube on my 5-year-old Sony TV went out, I was under the gun to find a new HDTV. For the past few years, I've been loyal to the Sony brand, but since my old TV didn't work out so well, I was less brand-centric this time - BIG MISTAKE.

Don't get me wrong - Philips is a fine mid-range brand, and you usually get a good value out of it. I've owned several Philips electronic products over the years (though of much lower value) and have been satisfied. I went to the store looking at probably buying a Sony Bravia 46", but it was out of stock. The Philips looked good in the store and was $100 less, with 120hz instead of the standard 60hz on the more expensive Sony. So I took the plunge.

First off, make sure you know the connections. I was disappointed to get home and find my older surround sound system did not have a great connection to the Philips, which has digital audio out and a headphone jack. No standard RCA audio out! My sound system doesn't take digital audio, so I had to go with a stereo-jack (headphone jack) to RCA conversion. The result is that only 3 of my 5 speakers in the system worked.

Adjusting the picture was horrible - there are no manual adjustments - you have to use the dummy menus in the Philips, which make the picture judder or the colors too bright, etc. So to keep from getting strange after-effects, I turned off all the fancy picture settings as one .CNET review suggested. The result was a very dull, gray color.

THEN - the nail in the coffin - I had the TV for about 2 weeks when the sound starting going out. I would turn on the TV - no sound. Unplug the surround sound to make sure that was not the problem - still no sound from the TV built-in speakers. After about 15 seconds, the sound came on. It then did this several times over the next few days. At first I thought it was a problem with the wires to the surround box, but it wasn't.
So I returned the TV - best decision - and bought the 46" Sony Bravia (which by then had "rolled back" to the same price as the Philips).

Please - don't waste your hard-earned $700.
1603954
had this tv for about a month when things started going wrong. 15 months later (4 of it in the shop) and the picture tube is dead. zenith refuses to do anything to help and are actually quite obnoxious about it. i bought an extended warranty from philips warranty service. it sounded good. it turned out to be a ripoff. after they couldn't fix it instead of replacing it they offered me .20 on the dollar for it. they are supposed to have a lemon policy that replaces your purchase but they have a loophole that gets around that. my advice is to stay away from both companies.
1598589
The rubber buds always fall out AND off of the rest of the earphones. WHY aren't they connected? The sound is good but all of the buds were gone after the first week. I emailed Philips and never heard back from them. So all in all, terrible product and terrible customer service. AVOID PHILIPS.
3301717
I've owned two of these players within the past two years. Both of them stopped working completely within days of the lapse of warranty. The one that died most recently was manufactured in May 2005 and in my possession for less than 11 months.

The Philips Customer Service Dept is very polite, if useless and less than accommodating, and their admission that my unit was defective and subsequent suggestion that I pack the unit up and mail it back so that they can send me a refurbished one would have resulted in my spending more than I would have had I purchased a new unit. Also, there was no warranty on my replacement unit, which I did not know, and of which they did not inform me when they replaced the first defective unit.

In my experience, I found that the player seemed to run hot, took quite a while to load a disk, and it did not work for longer than 10-11 months before it died. However, it's true. It did play everything I threw at it, until it played nothing at all. So, if you don't mind replacing this product every 10-12 months, it's great. I, for one, will never buy another one.
1437742
BEWARE!  Do not buy this from STANDARD-ELECTRONICS dot COM!!  As of now they are are listing it for a too-good-to-be-true price along with everything else on their site.

I have no proof yet because I didn't take the bait, and they have only been open since December 2009, but it looks like they have no consistent business address, they are associated with a site that asks for Western Union payments sent to London when you order, and any contact info found on them comes up as bogus or as a residential listing for sale.

They look too-good-to-be-true to me!
729811
I may be missing something in trying ot compare this "genuine" Frigidaire appliance bulb to something like a Philips bulb--but Philips appears to be selling an almost identical "appliance bulb" for only $3.67/each.

I would do some independent checking on this before paying so much more to the manufacturer--I know I will.  I need (2) of these bulbs for my 3-year-old Frigidaire above-range microwave oven.  Can you imagine paying $50+ every time you need a set of these two tiny bulbs?  (That almost 7 times the price of the Philips brand appliance bulb!)

I don't know if there's material difference between the two, but I am going to do my best to find out BEFORE forking over $50+ for two "genuine" bulbs that Frigidaire probably buys from Philips or GE anyway.  (FYI Frigidaire Customer support was ZERO help on this--and BTW, Frigidaire gets $29+/bulb if you go direct, instead of buying here at Amazon.  If you're out there Frigidaire...enlighten me, please!
4754187
This may be a high quality unit! But not 700 lumen! When you get it, it says 450 lumens and that is a stretch! Its is good quality! But stop with the lies call it a 450 lumen! I will not purchase from this seller again! And i would advise this same for future buyers! If they will lie about this just imagine what there customer service is like! I have emailed my concerns and no response!.............
4008989
At $963.83 on May 25, 2002 I bought this product, that now sells for less than half the price I paid. Since the very beginning, this diabolic machine gave us trouble with its tendency to perform in unusual ways (as compared with the similar DVD players we own). Now, it has ceased to function entirely due to (what the repair man confirms) is a set of instructions programmed by Philips to render the machine useless to its very owner... Great!
Don't buy this trash, which I'm using as a test of amazon.com's reliability and good will to its naive customers.
989014
No, folks, it isn't you, it's the set!  I've had mine a little over three months and it's in a closet.  One day it worked, a few hours later it didn't.  Philips is bad in the response catagory, and Best Buy bows out after 14 days ...

I think Philips needs to get concerned about a class-action on this lemon!  I'll never buy another Philips-anything, and I'll never buy from BB again either.
3604064
Works as advertised and fits as the factory ones do. Beware through, these may be knock-offs and not original Philips bulbs. The seller's listing states a certificate of authenticity is included; not true. They also came in plane white unmarked boxes with no name or logo of Philips. There is a QR code on the base of the bulb; the purpose is you are supposed to be able to scan this to ensure it is authentic. The bulbs produced no verifiable scan that indicated Philips and when I sent the image to Philips they were unable to verify the authenticity of these bulbs. So, buyer beware.
4423888
Poor/ false advertising! Change your product picture and10pk listing if what you are truly selling is an individual lamp.
835094
I purchased this set from BJ's and it was dead out of the box. The service dept is totaly worthless. No way to expedite a repair even for a brand new product! could take 5-7 days for parts. Can't bring it back because the box gets destroyed by there directions to get the set out.

I will NEVER buy another Philips ANYTHING ever again.
53106
I bought this two months ago, and in general it is a good unit.  However, I like listening to audio books that I have made into mp3 files, as well as mp3 music.  This is where the Philips fails.  Look on the packaging.  Look on the directions that come with it.  Look on the Philips web page.  You will see that it CLAIMS to have a resume functionality.  That is to say that you can turn the thing off, and it will start again the next day where you left off.  It is only when you go to the product support page that you discover that there is a "feature":  in order to save battery power, resume does not apply when using batteries;  only when you are using a wall-wart adapter will it resume.  Hardly portable.  I've tested this on Panasonic and Sony devices, and the resume will hold for more than a day;  I didn't bother going beyond that.

Philips will absolutely NOT take this thing back.  This is a "feature"  not a defect.  Although it seems to be a "feature" that doesn't get attention drawn to it.  They deny that there is any deception in claiming there is a resume function, because there is.....when on AC power.  But for some reason they choose not to explain this on the packaging or anywhere else that might affect your decision to buy this thing.

So if you need continuity when listening to mp3's,  DON'T BUY THIS PRODUCT.
150533
i thought i was buying a sony product.  it turns out to be  an Economy product indicating one third of the life of the original bulb.  i believe this is false advertising. i will be more careful with believing amazon advertisement.