Size is perfect but the handle is already giving trouble going up ...
589571
Size is perfect but the handle is already giving trouble going up and down after only 3 months of usage
645015
This bag is very pretty to look at. Heavy once packed. BUT the main problem is with the handle: it will not stay up in place. It constantly falls down and needs to be pulled up again. This week is the first time I have used it, and it was for a week-long trip and it has been a major headache.

I will be in touch to see if it can be repaired.
276455
The handles are not very sturdy, it works great if you aren't carrying heavy things. The size is nice though.
3661105
The handle is a comfortable height for pushing or pulling for a person of average height. However, the handle is very tricky to pull up to full height. The first time I did it took almost ten minutes of effort, and the next couple of times were not much easier.
3187472
Perfect size.  I just wish there were handles on the ends as there is only the handle on the front and if you are going to move it, every thing inside is going to get messed up.
3423250
Fourth handle in 10 years...needs to be more sturdy.
1106699
At first I loved these bins, great size for our IKEA bookshelf and the colors were perfect. They hold so much but the metal handles always come off. Granted I have a toddler using these for holding toys, it is irritating to constantly have to put the handles back on. Wish they would have permanently secured them to the bin because it is perfect otherwise. Unfortunately I won't be buying them again.
4616291
I chose this suitcase because I wanted a light carry-on for business trips. I was pleased with the weight and that I was able to pack it for a week of business travel. I was disappointed with the handle. When it was empty I was able to telescope the handle fully - no problem. For the first few days of the trip, when the bag was packed, I was unable to extend the handle fully. This was very aggravating as I couldn't stack a second bag on top, and I'm tall so it was uncomfortable. I even asked some bellhops to take a look at it, thinking they had extensive experience with bags. They also struggled and were unable to extend it. I was able to finally make it extend by taking all clothes out, extending the handle, and then packing again. After I did that twice, then the handle extended, even when packed.
243002
This is the perfect size for my son - love the handle which makes it much easier for him to tow around with him.
4879768
Handle doea not come off, very hard to keep clean
1347787
Definitely buy loctite and lithium grease to help. Even then, the handles don't fit snug and click when you use it. Didn't take very long to stop using it due to this annoyance.
1291609
I needed a replacement enamel pot and tried this one.  It is sturdy and the size is fine, as is the finish; my only complaint is that the handles are on the small side. The first time I used it when I picked it up, it nearly tipped over - so be careful of that.

Manufacturer: for safety reasons (to avoid spillage and/or burns) increase the handle size a bit!
3505309
i love it but i do wish the handle was more stable. i feel like if i try to roll it on the side it will tip over or fall apart.
853196
These are a perfect size and at a great price, but I'm giving only 2 stars because the finish came off the wooden handles after one run through the dishwasher even though the product description says they are dishwasher safe.  I wouldn't buy these again with the wooden handles.  They look nice, but the handles probably won't last long even handwashing them.
526480
Nice bag, with one exception, the retractable handle does not lock in the up position !!  This makes it difficult to maneuver the bag when you find it necessary to push it.
4778192
Handles broke first day. Size is great and love design.
1190366
The size is perfect but the quality is not good at all. I expected to have a good quality and durable case to protect all our DVDs and CDs. This case handle came with a loose screw and not long after the whole thing broke and was very unstable.