Didn't work with Windows 10. Customer support terrible.
594089
Great idea in theory.  All I wanted to do was to transfer some old home movies that were on VHS to digital.  I'm using windows 10, and the software doesn't work.  And customer support was not particularly good.  I spent an hour on the phone waiting for technical support only to be told by the person who answered the phone that he would  open up a tech support number for me. I never talked with anyone.  Just got emails, and when I responded to those emails, they responded back as if they had never read them.  There were specific instructions for loading the software, and then running a windows 10 updater. I did that. But it didn't work.  They then gave me a convoluted set of instructions, and I followed them carefully, and that didn't work either.  In the end result, I lost far more valuable time, and didn't get any closer to digitizing my VHS videos.  And these days, no software should be released that requires that kind of tinkering by a user.

I also tried a third party software to use with the hardware they sent. I used VLC Media Player.  The software worked, but the frame rate was so slow, that the videos came out too jerky to overlook.

So I'm just returning it, and will try another manufacturer to see if I have better results.  Anyone got any suggestions?
1972813
Does not work with windows 10--I tried all available drivers online and on the CD that came with it. It says "cannot find the modem for this driver" and "cannot find device for this driver" even though my computer has installed it and it's listed under printers and devices on my computer.
1554402
My Windows 10 Box stopped working just 3.5 months after I got it!  I have reached out to Vensmile support and have received no response via facebook and via email.  Now I am stuck with a paper weight I guess?  This is bad customer service!!!!  I would expect at least some kind of response! :-(
2193526
did not work - will not install on windows 10 as described - I did get a refund but had to pay shipping charges for their screw up.
2797800
This does not work with windows 10.  There are no windows 10 drivers and the existing Win 7 - 8.1 drivers do not work on Windows 10
I bought it because the Amazon listing included windows 10 in the product title.
2140755
This drive's software does not work with windows 10, the turbo pc ex that comes with it will not even run on Windows 10, and Buffalo support flat out told me they had no estimate of when, or if, they will have Windows 10 compatible software, and advised me to return the unit within the return period.  The unit did connect, and worked fine as a drive, but not for the reason I got it, which was to do quick, automatic backups. That takes working software, and it doesn't have it.  There are four or five free software utility programs that come with it, also none of which work, or fully work, with Windows 10.  Not saying it's a scam or a bad product. Actually it ran great when I did manual backups - I'm just saying this model is not yet designed or programmed nor supplied with software that works with Windows 10.
2522399
If you have windows 10 installed, don't buy it!! It simply doesn't work with windows 10 at all.
4746500
Don't  Buy will not work with Win10 latest update "Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed." Microsoft broke the Bluetooth sting some how
2570167
Was not compatible with Windows 10 / my machine.  Once I installed it, computer was totally locked out.  Compatibility issues.
377024
this adapter does not work with windows 10. Installs easily but it will not install a windows 10 driver to make it work. I will be sending it back and getting something else. I am very disappointed.
2029422
Just received this unit today.  Software installed but drivers wouldn't load.  Spent several hours trying to update the drivers, reinstall the software, etc.  Device would not be recognized by a Windows 10 Home 64 bit operating system on an Intel i7 processor!  Kept getting error messages relating to driver could not be installed.  Nothing worked.  Sent this back for refund.
1342587
Doesn't work with windows 10. I tired the driver download from the website suggested above and it won't work. It might work great for Windows 7/8, but not 10
3513833
I have tried every piece of instruction on the website and forums.. I can not get this darn thing to work on my windows 10!!!
239663
Cannot get this to work with windows 10. I am now passed the window of return so I'm am stuck with this useless piece of plastic.
193928
Not compatible with windows 10 - no driver for Windows 10 per their own website.
3496020
This worked great until a Windows 10 update. Other reviewers have the same problem.
1706027
Worked fine with windows 8.  Windows 10 driver update not going to the headphones.  Mic quality becomes awful every time I boot until I uninstall reinstall and refinangle with the drivers for 15 minutes.  Do not recommend.  Changed to windows 10 after 30 days passed, cannot return.