Disappointing experience
590066
When our frames arrived, one of them had broken glass.  Additionally (and this was certainly more our fault looking back at the photos provided of the item) we did not realize that the frame had a very thick inner wood rim around the opening.  So, we decided to send them back.  Unfortunately, the original shipping for each frame was over 10 dollars (22 dollars of our total cost) and shipping them back cost another 17 dollars.  We were not offered a refund on any of those additional expenses.  Basically, we spent $37.00+ to view the products, one of which was broken.  The frame was as advertised, but the customer service left something to be desired.
3798073
The phone had several major defects when it arrived. The flash in the camera as well as the flashlight didn't work. Also the touch screen is not always responsive to the touch.  I contacted the seller about the problems, but 5 days later I am still waiting for the response. This phone is advertised as new, but I'm suspecting this is not the case. This was a very disappointing experience.
1508597
I rarely do reviews but this pathetic customer service experience is worth telling others about.  I went through so many steps trying to troubleshoot a device that was clearly broken when it arrived (bluetooth would not connect nor sync, even though it works just fine with all my other devices).  There was a 24 hour wait between customer service email responses, with yet more ridiculous lists of things to try (but I still did).  Then there was the email that put me over the top, where they suggested I should BUY three obscure batteries to put in the thing.  Seriously?!  No more time and money to waste on this.  I'm returning it (thank you Amazon) for a full refund  Oh, and when I emailed back that I was giving a one star review on Amazon, I got a response in five minutes.  Too little, too late.
742552
The disappointment all began when I opened the box it was shipped in. I noticed that the item I ordered was certified refurbished. Now this is completely my fault for ordering a refurbished unit, but the seller mentioned it once in at the end of the description. Normally, I would like to find this vital detail in the title, but hey what do I know.

Nevertheless, I thought to myself maybe it will work just fine. So I opened the pathetic little brown Linksys certified refurbished box the device came in held closed by a small piece of scotch tape. Grade A packaging got say -_-

Inside the box was the CD, the two units, and 2 Ethernet wires. So I thought to myself, this isn't too bad, seems to look similar to how a brand new set should resemble. I popped in the CD into my desktop and proceeded to setup. I would normally think the setup CD would consist of some installation instruction, clearly this was not the case. The only program installed onto my computer was the utility software, which was completely useless. I still wanted the device up and running to I continued my fruitless journey to linksys.com/support. There I easily found the setup manual that the device should have come with. I spent the next two hours teying to make sense of the diagrams and instructions. Unfortunately, this brought me nowhere. My signal was not boosted whatsoever, mostly due to the mere fact that the units could not find each other.

Do yourself a favor and save the time and energy.
4216381
Based on my experience with the Samsung Galaxy S3, I was very excited about this Galaxy Tab. Unfortunately, it turned out to be quite a disappointment. Here are my main issues:

(1) Problems with the charger input. It started off charging fine, but I had problems connecting it to any computers, making file transfers complicated. Eventually I had problems charging it from an outlet too--I'd have to prop up the charger in the tablet for it to work--until finally it stopped working all together. I spent about $60 getting a new charging piece put into the Tab, and even with that I still have issues connecting to my laptop.

(2) Problems with Dropbox. The Tab 3 was advertised as coming with 50gb of free Dropbox space, but I never got that. What's even worse though, is that when I connected my Dropbox account the tablet somehow started replicating ALL of my files, to the point where I had to go through every single folder and delete as many as 30 duplicates per file I had in there. I keep almost all of my documents in Dropbox, so that was a huge inconvenience for me. Plus, all of those duplicated files made me exceed the space limit I already had.

The tablet has a nice screen and is fun to play around with, but for a brand new Tab 3 I was frustrated by the lag; it's quite slow. Also, it has randomly restarted quite a few times. Overall, a cause of frustration and a huge disappointment.
2962732
This was my most highly anticipated gift of the year, a wedding ring wrap for my wife's solitaire to complete her set. I ordered the rings (2) on 12/20 when  received my company bonus check. I pay for Prime for this exact occasion, to come through in the clutch. My rings showed "out for delivery" on 12/22 and the anticipation was starting to build. I did not receive my package that day but being in shipping logistics for over 20 yrs, I understood how these things could go from time to time, surely my wifes Piece de Resistance would arrive on the 23rd and my plan would be complete. On the 23rd I woke up with excited anticipation and began to track my rings once again and once again, they showed out for delivery. I anxiously waited at home all day for that brown truck to pull up and alas, I was disappointed again.
As a last ditch effort, I reached out to Amazon's back line for support and was further disappointed by the inability to fix my issue and save my wife's Christmas. There was nothing more to do at this time but hope that I had done enough in other areas to salvage my love's day. My disappointment was too much to ignore or attempt to play off so there was absolutely no saving Christmas for me this year. The rings finally arrived on 12/26 and my overall feeling? underwhelming. The rings were nice but they were so thin and tiny in person. I am not a happy customer and it will take some time to wash the taste of this experience out of my mouth.
1117476
I ordered this item which came quickly.  Intended as a present, it was opened Xmas day.  I installed the batteries and waited.  And waited.  And waited.  There was no reception, despite my living in Toledo, OH, a city of 300,000.

Brookstone will refund the payment (they said).  However, though the return was a result of a product defect ("inadequacy" might be more accurate), they will NOT refund the over-priced ($10.99) shipping.  And, of course, return shipping was at my expense (though it was under $3.00).

In all, a disappointment, especially as a gift.
2932603
I purchased this item from the Reader Site through Amazon.  I had gone to my local bookstore, which has a Spanish section, to see if they had it.  They did not, but told me they could order it, and I could have it in a couple weeks.  I decided to go through Amazon instead, always having had good experiences in the past.  THIS WAS A MISTAKE IN THIS CASE!  I was told the item would arrive within a month.  When it did not, I wrote to the Readers Site, which said it had been shipped and to give it another day or two.  When it still didn't arrive, I was sent a USPS tracking number, which I had to call the USPS with to find out the status(why the Readers Site couldn't do that, I don't know).  USPS had no record of the tracking number.  I wrote the Readers Site and told them this and that I expected a prompt response.  After four or five days, I finally contacted Amazon, who did an investigation, and I was refunded the money.
4599171
I had been a devoted Jawbone user/fan for years, going back to the original Jawbone. I read the negative reviews but took the leap anyway. Unfortunately it just wasn't to be...

The sound quality on the other end was atrocious and elicited immediate and constant complaints from whomever I was speaking with. Strangely, it seemed to make a difference if the call was inbound or outbound. An inbound call yielded unusable results. I always had to hang up and call the person back.

I spent entirely too much time monkeying with user forums and tech support. I am not a novice headset user or new to Jawbone. Jawbone's customer service is good, if a bit patronizing. I had to continually reassure them that I understood that the rubber nib had to be touching the cheek around the jaw, etc. I had the feeling that the tech support has been bombarded with these types of issues, even though it remained unsaid. All three techs I spoke to sounded weary of having to convince someone that the issue was user error or some other nonsense, like a firmware update, or having to stand on one leg with your right hand raised while leaning to the left in order for the thing to simply work. In the end, they conceded that it must be a faulty headset and sent a brand new headset in the mail--even before I had returned the defective one. Kudos on that.

I didn't bother to try the second one. I simply returned it to Amazon for a refund. I had tried during my weeklong trial that I just had to get used to it, that maybe it wasn't as bad as I thought, that if I just hung on to it long enough they would work the kinks out with some fabulous firmware update, and on and on...

In the end I decided that I should not have to endure this kind of agonizing justification for a $120 dollar headset (with charging case). If I spend that much on a headset it should work, and work well. Period. Also, I have a feeling that there is a physical design flaw that may have plagued me no matter how many headsets they sent me. The new Era is so small that it had trouble extending to my cheek and was not sufficiently angled to press firmly to my face. I had to constantly fiddle with it to make sure it was touching my cheek. (And during testing of the unit, I was pressing it to my face.) Again, that just seemed like way to much trouble to endure for such an expensive unit. Particularly when I had such a good experience with its predecessor, the original Era.

Sorry, Jawbone. You lost me to the Plantronics Voyager Edge and I'm much happier for it. Aesthetically, it is not your equal, but really I wanted a working headset, not a piece of jewelry.
4062343
I actually have no idea how to rate this item.  I was so looking forward to starting my lessons on this piece, which I had tried at a local music store and found the action to be very much like an analog piano.

Sad to say the piano has never arrived. First, there was no shipping information provided by the seller Woodwind.  When I contacted them through the Amazon process to ask for tracking info, they sent me a tracking number and a supposed link to the shipper, ABF.  The link went nowhere.  I answered back about the link and have never received a response.

So three days after the promised delivery date, I will cancel the order, and look for another way to aquire my piano.
2280371
I cannot say much about this product as I have been unable to use it. When put on charge it promptly turns itself on for a few minutes and will sometimes briefly show the battery charging (shows 12% but never changes). It then repeats this routine for as long as it is plugged in. However the battery never charges because it cannot keep up with the stop/go activity. Also the unit never gets beyond the Logo Powered by Android screen. I searched the internet for a "cure" and found this to not be a particularly rare experience for users. I tried many of the suggestions offered but none were effective. Generally this product gets very good reviews and I am replacing one I bought several years ago which had performed very well. I am now looking at other products but I think I will probably give this another chance.

5/6/2018 Update:As mentioned above this was purchased as a replacement of an earlier which had performed well. There was a hitch with the first replacement which is described above. The second replacement has been a disappointment. I had to return it a few month ago as it refused to charge. As of today it is back to the problem experienced with the first replacement, that is not getting past the Logo page.
It has also proved to be remarkably slow and generally clunky. It has been a very poor experience and I don't think I will bother to have it repaired.
4736230
Came with the inability to lock all the way and no matter the code. I can just push the open button and it flys open regardless of combination. At LEAST it stays shut...

I followed the instructions to the letter to setup this unit and it failed. I may have been sent a defective kit but I digress. For me at least, not a good experience.
727187
This product was not what I expected... Very disappointing
2591099
I ordered this camera for my 25 days trip to Australia. I got one 128 GB and two 64GB memory cards and was excited to record a lot of good memories and take great photos and videos. My orders arrived just on time for me to fully char have the battery and format the cards before my flight. I read the owner's manual on the plane with excitement. First evening in Australia I tried different settings of the camera taking photos of ordinary different objects in my room. Day two of my 25-day trip after the first two photos I noticed thin vertical lines pattern on the monitor and through viewfinder. I went through the manual again a through trouble shooting tips with no avail! Next day I found a camera shop in Sydney and asked if there was anything in the settings that I did not know how to get rid of that screen pattern. The person looked at it and said the camera is faulty and needs to be sent for repair!!!  I am back in Sydney now with a chance to write this review before my flight to Los Angeles in couple of days. On this once in a life time trip that I was supposed to enjoy every moment of it I felt disappointed, frustrated, furious and bitter seeing all those sceneries, event, artifacts, animals, etc. and not being able to use my camera and record anything, while other tourist were shooting away! I have not had time to take my grave disappointment and frustration to social media yet. But this is the earliest that I found time to let other buyers who are thinking of getting this camera know about my bitter disappointment. How could Amazon, the seller, and Panasonic compensate for the trip of life time and 25 days of frustration and bitterness with continued sadness when I think of all those wonderful moments that I could not make any records of? I wish I could give black negative stars.
3561695
I feel obliged to write a review after my horrible experience with this product to warn fellow customers.
I bought this for my brand new LG G Pad 8.3. In terms of shipping, packaging, etc. everything was ok, as it usually is with Amazon. Before applying the screen protector, I read the included instructions, and also watched the recommended video on Youtube. While applying, I followed every instruction to the letter, down to the tiniest detail.
Following application, I waited for 24 hours before turning on my tablet, as recommended. Immediately upon turning on, my tablet's screen started acting up. It kept registering touches although I really wasn't touching it. I thought it might be due to some residual application fluid between the screen protector and the screen, and waited for another 6 hours before trying it again. By this time, my screen has been completely ruined. Large areas of the screen were completely unresponsive to touch, and other areas seemed to be registering touches spontaneously, causing it to go completely haywire. I removed the screen protector, in the hope that things would resolve, but unfortunately, my screen had been permanently damaged.
I contacted the seller (iTech Accessory), and after exchanging e-mails back and forth for a week (during which time iTech apparently also contacted the manufacturer ArmorSuit), all they could offer me was to pick one of 2 options:
#1- a $20 gift card, or
#2- a new screen protector.
I am not sure what this was meant to achieve, since I was obviously not going to accept either of these ridiculous attempts at appeasement. My tablet cost me $350, and a $20 gift card contributes next to nothing towards buying a new one. A new screen protector is worthless for me, as I do not have a working tablet to apply it on. (Even if I did, I would rather have no protector than to undergo this harrowing experience again).
Upon contacting Amazon, they clearly told me that all they could do was to issue a refund for the faulty screen protector, but could not help me in any other way.
So, now I am left with a completely ruined tablet. I strongly discourage fellow customers from buying this screen protector for their LG G Pad, and would recommend going without a screen protector than to go with this option.
4809363
Although I have tried my best to follow the specific "rules" for using the card reader portion of the device, I cannot get it to read a SD card into either of my I-Pads.  Although I had previously had the correct folder on the card and the photos were in the correct format, it just won't read it.  I even reloaded the card with the folder and new photos.  Still no luck.

I did get the device to connect with a cable directly to the camera and load up photos to the I-Pad.

My biggest disappointment is that I could not find any website or other means of getting any technical help.  The 1/8 page instruction booklet was useless.  Further disappointed in the evidently the same device (same picture of the device anyway) is listed with about 15 different "product names" to it, with much, much variety in pricing.  Overall not very pleased, but spent only a little money to start with--not worth sending it back.
1725798
This review isn't really about the access card but the terrible experience I encountered from Amazon with it. (Must say so far this was the first and only bad experience). This was pictured as the "MyStatLab" with "StatCrunch" access card which is what I needed for class. Each time (3 exchanges) I would receive Pearson's other math access card, "MyMathLab. Each time I would fill out the form to return it I would explain this in the re-order under what was ordered vs. what was received. However no one actually ever bothered to check this and make sure that right one was being re-sent! I never heard from an actual person (despite an email saying I would) until I finally gave up(class had started by then and I needed to get it elsewhere) and requested a refund. But even then the person never seemed interested in trying to resolve the issue for the unhappy customer, but rather in learning from me what I thought was causing the problem! (I had figured out that the UPC code had a new UPC code placed over it and this was likely why they kept picking and sending the wrong one. Especially since no one was obviously matching up what was being sent vs. what the stated problem was! I did receive the refund, but I was shocked at how automated everything was in problem solving(even the "apology" emails were obviously form letters, even after the first error! Plus I can imagine how much this re-shipping was costing Amazon(which eventually gets past onto the consumer). I know beyond a doubt that this sending of the wrong card would still be going on today had I not asked for the refund! Unlikely I will order my course access cards here in the future. Too risky!