The neck is too flexible. It just flops around ...
585003
The neck is too flexible. It just flops around and does not stay where it's put. The light is very bright and is hard on the eyes in the dark.
88988
The neck feels stretched out and is very itchy. It will be impossible to wear this without something underneath.
825155
It's ok it's pretty bulky and not flexible at all once you put in the ice packs. Basically an ice pack for the neck that's all. The whole tie in the front deal is to make it look nice mostly than hold in place.
507431
I ordered this for my wife for Christmas because it was listed as a neck pillow but there is almost no neck support whatsoever! In the pictures it looks like it cradles the head nicely but in reality there is only a tiny bit of padding where the neck is supposed to rest. The sides are big and support the head from rolling but that's really it. This product is absolutely useless as a neck pillow but it might work as a c-collar if you ever get into a car accident.
2550599
I can't put my finger on it but it fits weird around the neck area.  It's loose but uneven. Wouldn't buy it again.
425066
It's unusable. The neck is way too short to do anything with.  And very hard to maneuver. It's packed away with all of my other unusable things
3134469
The flexible arm won't stay in position, making it virtually useless. I guess I shouldn't have expected much for $12.00.
3398488
I bought this to use for running and it flops around too much.
4194428
My cat has squirmed out of several harnesses and eventually was able to squirm out of this too. It's just like slipping out of a t-shirt. The major problem I have is the neck strap is so wide that it goes up to his chin. My cat can't look down and turn the head.
480972
It simply doesn't perform well. The string wads up and doesn't unwind cleanly.
1874706
The neck on the shirt was so stretched out, I even washed and dried it hoping it would look better. Not happy for the amount of money I spent on a toddler t-shirt.
1793239
The neck is soo large! Seems like stretched. Not happy. Looks like an old, used tshirt.
4512290
It kinks and is not flexible at all. I will not buy this again and I would not recommend this item to others.
2629834
Great idea for the shirt, but like others have said, the neck is way too large.  Kind of ruins it.  :(
4374693
It's a great sweater but, the neck is way to tight with no give and the bottom is way too loose.
1896583
not small enough for my neck. product is awkward to use and not functional for me since it doesn't tighten enough for me.
2024022
The packaging was in perfect condition, but the figure's neck is bent at a weird angle. If it wasn't for the hair, this figure wouldn't even stand up on its own. Looks ridiculous with the head/hair straight and its body at an angle off the ground.