LG needs to work on quality control.
598144
This air conditioner would get 5 stars except for the apparent lack of quality control before shipping. After finally getting the thing in the window on a very hot night, we excitedly turned it on and were met with a horrible sound like a jet engine. This was very depressing after all that work then thinking we would have to wait until the next working day to get support. My husband assertained that the fan blades were hitting the fan shroud. He could see that a screw that attached the shroud to the unit  was over tightened. We debated about the possibility that the warranty would become void if we opened the unit and loosened the screw. But we decided the risk was worth getting the thing working. A twist of the screw fixed it and it has been working perfectly since then. So our only complaint is a pretty big one really.  We should probably reduce the rating by more than one star. LG has an obligation to see their units leave the factory in working order.
3188900
I ordered this monitor thru the Amazon Warehouse. The listing indicated "like new" condition in original, pristine packaging. Upon opening and plugging in the monitor, there were 10-12 black lines at the top of the display. Also the small joystick button had fallen off and was in the box - loose. I am calling LG to see if they can replace it under warranty. Overall item looks great, but with the lines and issues with the control button falling off, I am looking to return it or get it replaced through the warranty.
3496916
Basically, this phone is great for a week. Then the laggy glitchyness sets in (maybe from text message memory filling up? Either way, this shouldn't happen). But aside from having to wait several seconds for ANY new screen to load, there is one main issue I would like to point out: that is, sometimes when you call people with this phone (you know, what phones are meant to be used for), YOU CAN'T HEAR THEM. Yes, I mean 30-60 seconds of "Are you there?"'s. Frustrating to say the least.

If you find yourself facing this speaker issue, no, it is not just a single defective phone you are holding. Do not assume that AT&T and LG have the customer in mind with this one, as the employee at the AT&T store and I both did. I exchanged the first phone with this issue and received a brand new LG Neon that functioned fully for the the first week or so. Then the same exact issues arose, and now am finding myself without a warranty to replace this new piece of garbage that was supposed to replace the first.

DO NOT BUY THIS PHONE.
4525195
I purchased a LG HBS-700.  Just after the warranty expired the power switch broke.  It is a very simple (and very poorly designed) plastic part that is easily replaced.  However LG does not sell any parts, and will only repair items still under warranty.  So I have a $80.00 headset that needs a 5 cent part that is simple to replace to repair it, but none is available.  I personally will never purchase another LG product.
2402111
This replacement kit is not at all good. It's faulty when did replacement with my lg phone it has display unclear.now it has been one month I have purchased it I can't return it as well.
662289
Trying to get an RMA from this company for a $5.00 item that didn't work with my LG phone as it was supposed to, was not easy, as it should have been per their written RMA instructions, which I followed exactly. I ultimately received a refund after complaining about this situation. On the back of their packing slip they have the statement about "Please give us a positive rating, & excellent customer service"

That's kind of hard to do under the circumstances, which were totally unnecessary. Had they apologized to me it would have changed everything. Instead they ignored me.

Hope anyone else that buys from them has better customer service than I got.
3036061
I loved the monitor, but 1 year on and it is failing (backlit is going in and out).

Of course this was within days of the warranty expiration, so I am stuck with this POS since repairing will cost more than it's value.

I will avoid LG products in the future, I have NEVER had a monitor fail in less than 3 years... and I have had many.

LG's quality is simply not there...  It's too bad becuase it looked great while it lasted.

Conclusion: I may have gotten a lemon, but I doubt it (since lemons do not last a year before failing).  So I would simply recommend avoid this monitor AND LG products in general (Reason: Their 1 year warranty seems to indicate to me that they have no faith in their products since monitors in this price range generally come with 3 year warranty minimum).
4244575
I bought the LG in Novermber. I could put up with the noise as long as it did its job. But when I had to plug it in and out from the back to get it to turn on, I decided to send it back. I don't know what type of service i will be given.
1520795
I purchased this 47 inch LED LG Television from Sears in January 2011.  Within 2 weeks of ownership LG replaced the display due to flash lighting issues where the lights show through the screen at the edges causing bright spots.  Within 1 week of having the new display (which is basically 95% of the unit), it is now randomly making a popping sound and the screen will go dark, but the audio will continue and the TV is actually continuing to run. This issue has also occurred when re-scanning for the channels during setup.  I have called LG twice about this issue and they are telling me that if it happens again they will send someone out.... I am so afraid that I am going to be getting stuck with nothing but problems with this set.
4240813
And I have another one. Less than 2 years old and the screen went black. LG was no help at all. Customer service stinks!
2791605
I've owned this TV for 8 months now and have a solid well rounded review I would like to share.  The unit does have it's pros without a doubt, but this review is unfortunately a bad one.

First, the TV is without a doubt a true dream when it comes to picture quality.  The blacks as so many mention are nothing short of amazing as well as it's color reproduction.  I won't go on to repeat what many others have accurately told already, but the review are true that allude to how good the picture is.

Secondly, my experience which leads me to leave a 2 star review is based upon image burn and image retention, which also leads into dealing with LG's customer service and waiting for someone to come and look at the unit.  I should first mention, that while the picture is top notch, this is true only when the input source is 1080p or 4k.  Other sets, especially Samsung and Sony do a far superior job at more common input sources from your most commonly watches sources like news or cable feeds which are 720p and 1080i.  This LG set seems to only shine when the input is 1080p or 4k/HDR in my opinion.  Last years model Samsung KS8000 for example displays a much better picture on 720p/1080i sources.

Image retention/image burn - if you troll the net deep enough about these sets/models from LG, you'll find enough people asking about this topic, and it is true.  I have a burnt in ghosted image of our local news stations '11' logo in the bottom right corner of the TV, and another faint image in the opposite corner on the left side.  8 months old and still under LG's warranty, it has taken 7 weeks to get someone in my area out to look at it which results in replacing the panel.  I did try using the clear panel noise option in the advanced settings options which did not work.  The image is in fact burnt into the panel regardless of how long I waited or what channel/input source the TV is changed to.

While this TV and technology alike are bleeding edge tech, there are reasons why other contenders like Sony/Samsung are not embracing it like LG is in my opinion and even going as far as advertising "No image retention" when promoting Quantum Dot for example.
1106378
1. The seller was great, shipped quickly and item was in perfect packaging etc.

2. I've bought this phone 4 times in the past 2 months. 2 times from Best Buy and 2 different Best buy stores and now 2 times from Amazon.

3 out of 4 phones are defective. The system crashes, messenger errors, the phone will shut off after phone calls or random moments like when you are sleeping and then you have to take the battery out to reset. This is a brand new phone, something in the firmware is faulty and LG should consider recalling all the faulty phones.

I will be returning my phone and purchasing a different brand. This phone was great but no one should have a brand new phone that crashes daily.
773811
I purchased this TV on May 25th. The first thing I noticed was that the stand would not swivel. The overview on this TV listed a swivel stand but the one that came with it was a stationary stand. I contacted LG and confirmed that it should swivel, after about 30 minutes and several readings of the part numbers they came to the conclusion that the wrong stand was packed in the box. They asked if the box had been opened prior to the purchase, it had not. My part number began with ABS and it should have started with ABA, the correct stand would be shipped no charge. I received the stand and it was the exact same as the one I already had. The part number on their packing list listed the part number as ABA but the stand I got began with ABS....again. Another phone call and another 30 minutes I finally got them to admit the wrong stand was shipped. I told them it must be an internal problem with the part numbers being pulled from a wrong location....or something to that effect. They promised to send the correct part and have it double checked before shipping. A week later no part, I called again and they don't even have a record of it shipping and I had to go through the whole part number, model number all over again even though I had their ticket numbers that detailed the exact problem.  Again tried to tell me I received the correct part the first time even though the numbers don't match. It doesn't help that I'm talking to someone outside of the US and there seems to be a really bad communication problem. As far as the picture goes, it is great unless you are watching sports or fast action movies. There is still motion blur even though it is advertised with "virtually no motion blur". I have owned other LG TV's (yes, the stands did swivel) but if I take this back I will opt for another brand. The customer service part of this whole fiasco makes me not want to talk to these people ever again.
92267
AS of 08/29/09 this unit still Has Seamless Branching Problems - Google it !
I owned one for three months. there was one firmware update that Partly fixes the problem, but Not full. Scenes still repeat at branching points in WAY TO MANY PLACES.
I was Finally able to get an exchange, but not from Samsung. Samsung customer service got me no place, only offering to have me ship it back to them and have it "repaired". This is most defiantly not mechanical (check google), and after I said OK if I do send it and it comes back with the same problem? they said I would have to send it back again for repair !
I now have an LG BD390 that works great. Also the menus and the remote on the Samsung are  awful awkward and unclear. The LG are clean and make sense. the LG was a breeze to set up the wireless, and I have a MAC
1505455
I have a 2 year old LuV 400T.  I like it fine while it was working, but now it needs repairs and it is impossible to find or get service for this machine.  I bought it at Sears and they do not repair it.  I tried calling the customer service number for LG and they referred me to another company that just sells parts.  Before you buy, be sure to ask where and how you can get service if something goes wrong.
3454448
I don't want to discourage anyone from buying this particular LCD-but its likely that this set has been plagued by quality control problems.

The $1299.99 price tag that this TV was selling at Costco during the Thanksgiving Day weekend was a bargain that I couldn't find anywhere else. This was an impulse buy by the wife, and all my research on the set started after we got it home. I was actually happy that we got a good deal.

Note that even at the current $1499.99 price tag, this is a great bargain, if you can still find a set that works without any problems.

Since a lot has been discussed about this TV on avsforums, I will list only the CONs here and the troubles I had with this TV:

Limitations:

1) PIP works only with HDMI source

2) No elegant on-screen display of volume control

Problems:

a) The first set(Nov 2005 production batch) I bought was great. Everything worked fine- however, a week or so later, I started noticing a darkened arc in the center of the screen at the bottom. This would not be visible all the time. But, it would be obvious when watching movies with the black bars on the top and bottom. I wonder whether this is due to some pressure applied by the stand or any other part on the display.

Also, some other issues- I'm not sure if these were specific to this set.

b) I wasn't able to get the slideshow feature work after inserting a USB thumb drive.

c) Also, I wasn't able to get my Canon G3 digital camera connected to playback video or pictures or use it as a live source. My 21 inch Sony VEGA CRT can do this with ease.

I kept the TV for nearly 3 weeks, and then reluctantly exchanged it for the only other piece my neighborhood Costco had in their inventory.

The second set(Oct 2005 batch) had a different problem altogether- this time it was the audio. There was a high pitched audible hiss on channels (AV2, AV3,SIDE) that were not connected to a source. The hiss was also audible when changing channels. I tried isolating the problem, but noticed that even after removing all the input sources, it persisted. It went back to Costco the same afternoon.

I don't think a firmware upgrade would have helped in either case. I was reluctant to make any changes to the set as I was worried that I might run into more problems.

I would rate this a 3.5 if amazon allowed a .5 rating
3086373
After 2 months of use, the panel on the TV would night light up.  I urged LG for a replacement but they were recalcitrant and are making us wait over a month for diagnosis, parts, and actual replacement with functional testing.  I AM still waiting and they could have had a great review if thy had better customer service.  I don't recommend LG.