Great Customer Service and Mat
584600
Customer service is very responsive and helpful.  Mat is sturdy and durable.  I cut glass on it and there are no shreds or holes left by the glass cutter.  If I ever need another one, this is what I would purchase.
4546492
In my first review I mentioned the mat was peeling a little bit after a few uses and the company sent me a new one right away! The new mat is comfortable and beautiful. Would definitely feel confident buying from this company again.
4013436
Update 5/26/17: The seller, Iconik Direct, reached out to me and asked if I would like a refund or replacement mat. They suggested a similar mat that was made for high pile carpets and quickly sent a new one out to me. The new mat is a little smaller than my previous one but is undamaged and seems to slide around less. I've increased my rating from 2 to 4 stars, and I really appreciate the high level of customer service the seller has provided.

As others have pointed out, this floor mat is very rigid and arrives slightly folded in a big box ready to jump out like a jack-in-the-box. Unfortunately, when my chair mat arrived, one of the corners had a crack, but due to the size and inconvenience I contacted Amazon.com and received a partial refund in lieu of returning. In retrospect, I should have most likely returned this item. Only a few days later, my roller chair created a larger crack on the main body of the mat. The crack isn't huge, but it still occurred very early in the lifespan of this product (along with the original corner crack). Additionally, while this mat is supposed to be designed for carpet floors and has rivets on the bottom, it doesn't stay in place and constantly shifts away from my desk. I'll continue to use this product, but in the future I'll look for a chair mat that is made of a more flexible material and less prone to cracking.
2692193
I am very happy with this purchase.  It fits great in my 2008 Honda Odyssey, 2ND row.  I initially received the wrong size mat. When I contacted customer service, they immediately sent me the correct mat.  Couldn't ask for better service.  Thanks!!!
4479550
We bought this bed after purchasing the ortho crate mat several months ago.  The crate mat has worked great and our dog is always ready to go to bed.  With our dog spending more time inside due to the winter weather, I got tired of moving the mat in (nights) and out (daytime) of the crate.  Whereas we bought the large crate mat, we decided we would get a medium bed because it would remain out in the living room.  Our dog doesn't get on furniture and we had to coax him onto the bed.  Once he laid down, we could almost hear him say "aahhh".
A note about the seller:  We got a shipping notification from Amazon the day after we ordered a large bed.  I  had decided to change to a medium, but didn't have a chance to cancel the original order before the shipping notification.  I quickly sent Amazon a cancellation, a seller cancellation and an email notification directly on K9's site.  They got the order cancelled and I replaced the order for a medium.  Very pleased with the product and the seller!
1284840
After extensive research and consideration, I purchased the liquid balance yoga mat from Clever Yoga.  My priorities were grippiness, proper cushioning without being squishy, and ease of care.  This mat exceeded all expectations and more.  The added spaciousness is great and customer service was top notch.  (Quick response to an email inquiry)  There was no unpleasant rubber smell and it came with a very nice carrying case.  I can't wait to unroll it each day and start my practice!
4131099
Excellent mat. Very springing and comfortable. I plan to order several more for my design studio. Great customer service too!
2666352
Initial Review: "I do like the size and 6mm thickness. After a couple cleanings it was appropriately sticky. However I definitely don't like the lack of durability. Soon after I bought it a year ago I noticed small pockets ripped out of the surface. Now, after a year of use,  chunks of surface material are ripped out. I will not buy it again."

Update 6/13/13: Dennis, the owner of Aurorae responded to my critical review immediately. After sending him a photo of the damaged area of my mat and order number, he said the mat was definitely defective and he would send me a free replacement mat the next day (today). So while that particular mat I got was apparently of defective quality, you can't beat the excellent customer service I subsequently received. Therefore, I'm increasing my rating from a lowly 2 stars to a respectable 4 stars.
507785
Awesome product, and Awesome customer service.

I was deciding between the wheel and the floor protecting mat for my office area. After many searches, I found not one mat size that fits, so I went for the wheel. It's not cheap I'd say, but in return the product is fantastic because the smoothies and silentness is much higher than I expected.

However I also encountered with one problem that many of customers faced, the squeeze sound, I had two of the wheels that having that problem. So I contacted the Customer service, they are pretty compassionate, and offered me some solution like use some lubricant. After tried to put some lubricant, one was fixed, but problem still persisted on the other one, so they shipped me an exchange set to replace the faulty one. Thank you guys.

It's working perfectly now, and I sit on this chair about 6-7hours a day and having no problem as of right now, highly recommend
20806
This mat is perfect for us. It's a firm padding underfoot and great for working at the kitchen counter tops. It doesn't show footprints or dog nail prints.
Any questions or concerns we had were taken care of by excellent customer service. We bought 2 of the 39" size to cover our counter area. And would have loved to buy 1 longer one so we hope they make the size at some point.
2019575
My DH and I are new to yoga. I looked at all sorts of mats before deciding on this one. I liked the anti slip properties, as I'm hoping to do Hot Yoga one day. Plus my DH sweats a lot and this isn't at all slippery when wet. I like the two tone colors. I bought one in pink/purple and one in gray/purple. The cushion of the mat is absolutely perfect. The customer service with this company is also wonderful. I would highly recommend this mat, especially if you're a first timer, because this could be the last and only mat you ever buy. The price is a bit more than a walmart special, but you get what you pay for in respect to this product.
2645083
Love this mat! It also came with a rosin bag to aid in grip and everyone that has used it agrees that it's the best thing ever! I highly recommend this mat and the company is great.
3705415
Its an eco-friendly mat. The price is what attracted me to purchase this item. I'd have only given it 3 stars but the customer service email boosted the rating to a full 5 stars.
2474002
This was exactly what we were looking for and they have excellent customer service.  We bought one set and then decided we wanted more, I thought I reordered the same size but they emailed to let me know it was a different thickness then I ordered originally and did I still want them?  Don't always see that from companies, they actually pay attention.  We use the mats for our excercise equipment and they are perfect for them.  More on the firm side.  Perfect for the price.
4216336
The pad is high quality and their customer service is excellent. I needed a pad slightly smaller than this. I emailed them immediately after purchasing and they were able to trim it for me. The pad provides a nice cushion that's still firm under my rug. I've purchased two cheaper pads in the past. This is the best by far.
3062839
I ordered the multi color mats for use in a childcare area.  Shipment arrived on time and in good condition, but when I opened it, they had sent me all grey mats, not the multicolor.  Will be returning these to get the right product.  I will update this review as soon as this is resolved.

Update: WeSellMats promptly returned my call to the company requesting a return.  They were very friendly, apologetic, and helpful.  They issued me a full return and I would definitely not hesitate to order from them again in the future.  I got the sense that this was a rare occurrence.  You get to see the quality of a company's customer service most clearly when they screw something up, and WeSellMats demonstrated extraordinary customer service!
543856
I used this for the first time today and I absolutely love it. As some reviewers have found, it isn't sufficient or intended for heated yoga classes; best to have a (yoga) towel for that. However, for slippery mats in normal or slightly heated conditions, it's a lifesaver. No scent at all, as promised, and provides plenty of traction for an entire class (though it would be really easy to keep by your side and reapply if needed). A brilliant, affordable solution for a prevalent and annoying problem.  My mom has been a yoga teacher for 25+ years and I've strongly recommended it to her for all her students that complain about slippery mats!  Also, their customer service is great.  I didn't have any problems with my order, but they did send quite a nice message upon receiving my order and are clearly concerned about customer satisfaction.