Spinal failure - purchased from Amazon August 2011
583502
I purchased a soft copy of Modern Chess Openings in August 2011.  5 months later it is falling apart, the adhesive attaching the pages to the spine of the book isn't doing its job.  Returning the book is not an option, its in use regularly and as I'm in Australia its going to take a long while for it to be replaced.  It does put me off purchasing other products
2483585
The Treadmill itself is fine, just as a standard middle of the road one would be. The bad part, is having to deal with ProForm.

My console arrived with a cracked display on 03/18. I filled out a ticket with ProForm as requested. I started a ticket tracking conversation with Shari on 03/19, in which they asked for pictures of the damage. I provided the same day and she marked the ticket as 'sent console to cust' and closed the ticket. Then she came back to say that there were no consoles in stock and I would have to wait 6 weeks. I asked if there is any way they could take one out of one in the warehouse, she stated they didn't have any in stock. Odd, considering ProForm's website showed 'In Stock'. I asked her about this several times, finally she replies with 'denied as there was no good consoles in the warehouse'. I asked if they let people buy these online, then tell them they have to wait 6 weeks. She never replied to that.

It's now 04/01 and still no replacement. After 10 days of trying to get her to take action on my behalf, she said there was nothing further she could do and offered me a $25 maintenance kit for my inconvenience. Then tagged her entry with an advertisement to buy more ProForm items. Unbelievable.

That being said, I did contact my local Sports Authority and even though I didn't not buy from their store, they let me bring the console in and exchange it for one they had in stock. I understand this to be an individual store/manager option. So HUGE round of applause for SA-Omaha on 17021 Evans Plz. Steve was a life saver and I know I will be going in there more often to purchase items. That aren't ProForm.

I won't say do not buy a ProForm item, but know that you'll be buying from a place that has worse customer survice than I've seen in third world countries. I DO NOT recommend buying on-line, since you would have to deal with ProForm on any issues. I DO recommend buying from Sports Authority, they're courteous, helpful and always looking out of the customer (especially if you're a SA League member). They do charge like $100 for delivery and assembly, but considering you could go through what I did, it's well worth it.
4302125
EXTREMELY IMPORTANT UPDATE: In my communication with CH I have discovered that they do NOT have any kind of replacement policy for defective hardware. They advertise a "2 year warranty" but that warranty only covers repair, which you have to pay to ship the item for. I don't want a refurbished unit for brand new prices, I want a brand new one that WORKS out of the BOX, since that's WHAT I PAYED FOR.

DO NOT, DO NOT, DO NOT buy CH products. They do NOT support their products effectively. Defective electronics should be REPLACED under warranty. I expect far better support for products that cost this much.

I would be writing a rave review for this product right now talking about it's superior construction, supreme precision and perfect action. I would be, except that my unit came with a defect in the X axis, and when I contacted CH directly about exchanging my hardware they suggested I return it through Amazon. That's convenient for them, because they don't have to do anything, but not for me as I will be without a joystick. Since I'm having to return my defective unit instead of a simple, quick exchange, I'm not 100% sure I'll be purchasing another one. Seriously disappointed in CH customer support

UPDATE: I forgot to mention that while the unit was advertised and sold as "new," it very clearly was NOT. The packaging had been opened before and re-sealed with packing tape, there was a wad of paper packing material jammed in around the top of the joystick and absolutely NO manuals or documentation in the box. The box has TWO "inspection" stickers on it, one that appears to be from the manufacturer and one from Amazon. Clearly nobody ACTUALLY inspected the unit, or else it was returned as defective and re-packaged to be sold as "new."

Furthermore, I have decided I will NOT be purchasing another of these units. Any manufacturer that makes a joystick that costs this much should be willing to stand behind their product and make an exchange, especially when I contacted them only 9 days after receiving the item. My confidence in CH support is so badly shaken that I am now concerned about what would happen if I purchased another unit and then it failed outside my 30 day Amazon return window.

As a result, I will be gladly taking my money to Logitech or Thrustmaster. It's a shame, because some decent customer service and a little effort on their part would have retained me as a CH customer AND earned them a STELLAR review.
4974941
I bought these from Amazon in April, 2009. I used them for jogging and exercising in general. Working out 3-4x a week they lasted until Jan. 2010. Wow. GREAT quality there. Oh, and the kicker? I emailed Ety to get a warranty return and was told they wouldn't honor their warranty. Nice, huh? For this price I expected Ety to at least take care of their paying customers. Needless to say I'm not stopping at Amazon.com with my story. The email I got from Patsy at Ety listed a ton of exclusions to their warranty return policy...none of which are on the website when you are researching for an order. The website makes it seem like they'll warranty the product from an authorized reseller (amazon) for 1 year. So I was sold. I guess I should say I was TAKEN. ETY will NOT get my money again. They are a good product but the after-sale-service is what makes the Internet so frustrating, no help at all. BUYER BEWARE!!
J
3188264
I bought these stools last Christmas for my husband to use in the garage at his " bar ". We didn't actually start using them until mid-January 2014...loved them .... at first...then, about a month ago, noticed the arm supports on one of them was getting loose. We checked underneath the seat where it is welded, but couldn't see anything wrong. Last week, as my husband was settling down in the same stool..the arm handle ( it's all one piece, by the way )..broke completely off. when I contacted the seller thru Amazon.com..I was told the stool could not be replace because had been more than 60 days since purchased. REALLY disappointed..buy a lot of items from Amazon...this was obviously a manufacturing flaw. The other stool is fine, so far..we shall see..will not purchase again.
3268082
In the summer of the year 2000, pain appeared in my lower back, upper thighs, and calf pain (sciatica). I also had weakness in my legs. My wife and I were on a cruise to New Brunswick, Canada, when I could not walk very well due to weakness in my legs. I had to have help going up the stairs on the ship. When we visited St. John's, I had to sit on a stone wall and rest my legs while my wife and the other couple toured the city.

I went to a doctor. He said that I had poor posture and that I should sit up straight while reading. He suggested Advil. By this time, I was taking 12 Advil a day and using a cane to walk.

Eventually I had an MRI. The diagnosis was spinal stenosis. The MRI indicated that there was calcium buildup in my vertebrae (bone spurs) which was impacting my spinal cord and that I had two bulging discs.

Orthopedic doctors examined me and recommended surgery. I was all for it. Anything to relive the pain and as quickly as possible.

My son Stephen mailed Dr. Sarno's book (Healing Back Pain) to me.

I couldn't believe what I was reading. Pain can be caused by muscle tension restricting the blood supply. The lack of blood results in lack of oxygen and this situation cause pain. Harmless but very real. Wow! I was so excited that I went to the library and got his other book, The Mindbody Prescription.

There it was on page 69. Spinal Stenosis.

"One of the most important age-related changes is spinal stenosis because it is frequently treated surgically. (He mentions bone spurs.) If this condition is found in the TMS patient with severe pain, surgery is recommended and, if the patient is desperate, often performed. Of the large number of patients that I have seen with this diagnosis, I can recall only one who needed surgery. When these patients are treated for TMS they become pain-free despite the continuing presence of spinal stenosis."

There was a dramatic recovery in my back pain but my sciatica was worse than ever. About this time I bought Fred Amir's book, Rapid Recovery for Neck and Back Pain.

Many on the Rapid Recovery forum have mentioned that Fred Amir's recommended treatment procedures pick up where Dr. Sarno's leave off. I agree. In Chapter six, he recommends setting short-term and long-term goals.

My biggest problem with the pain of sciatica was climbing stairs. I had to hold on to the banister. Even then, I could barely do it. So my short-term goal was to do two steps without holding on. I gave myself one week. My long-term goal was to climb them two at a time in a month. I thought that this second goal was probably unrealistic but I was going for it.

Monday morning I started. One step, horrible severe pain. That was enough for one day. The next day, One step, severe pain but manageable. Trying the second step was unbelievable severe pain. I was ready to give up but I was determined and pushed through it. As my leg came down, the pain went away. Completely gone. I couldn't believe it. I went up a few more steps. No pain. I did the rest of the stairs two at a time. No pain. I cancelled the surgery.

In two days I had completed my short-term and long-goals. Neither my back pain nor my sciatica pain has come back. I am convinced that I would still be in pain were it not for following Fred Amir's advice and setting goals.
3158193
Back pain after 6 months of use. They'll make you run around when it comes to warranty by requesting all sorts of photos and information.
1165612
Ive had mine since Feb of 2104 and i love it!! I exercise at least 3 to 4 times per week. I have spinal stenosis and it helps my back. I finally found something I can stick to.
798014
This airbed seem of a high quality but failed miserably after just over two months of continuous use. Fortunately the warranty is 90 days so I contacted Amazon and requested a refund.
3576369
After approximately six months of usage this mattress started giving me back aches and has been unusable for me. I do have a somewhat sensitive back and need a mattress that provides good spinal support. Another issue I had with this mattress is that it sleeps hotter than a traditional box spring mattress. Considering the money spent it was a terrible mistake for me.
3572677
It has been two and a half years since I purchased this mattress. I have been having back pain for the last few months and I'm sure that it is because of this mattress. I have noticed that as I have been waking up in the morning, there is an indentation of my body in the mattress and it just won't come back up. Both sides of the mattress are having the same issue. I have rotated the mattress and slept on the left and right sides.

I read the warranty guide and it seems ridiculous to have to ship this mattress back. I'm stuck with this mattress, out $200, and I just spent $1000 on a new mattress.
2789854
I have spent a lot of money with Amazon recently due to loosing our home to fire and needing to replace many items.
I bought FOUR of these chairs based on the great reviews by others. These were on our back porch and since there's only two of us, they weren't used much in the few weeks we first had them. However, when we had guests and used them all, we discovered that one chair was defective.
The pin that connects the back of the arm to the chair back wasn't anchored properly when it slipped out, the chair gave way. A nasty pinched finger was the result. To make matters worse, I discovered today when I signed in to Amazon to have the chair replaced (and more importantly, make Amazon aware of this dangerous manufacturing error) that the return time expired the 14th; two days ago. I was out of town for several days after our guests left and just had time to work on this. I cannot recommend this chair due to safety concerns. For the record, the adult that attempted to use the chair was within the weight limits
154740
Had unit 8 months and it failed.  Warranty in effect.  Amazon told me to contact manufacturer.  Sony said they would honor warranty and send replacement if I provided proof of purchase.  I did and placed a follow-up call.  Sony told me they would not honor the warranty in that the item was not made in the USA ... rather Australlia ... and they characterized the sale as a "gray market" sale.  Essentially an illegal product or sourcing of the item.  So I'm out $70 and everyone is washing their hands.  I have asked seller (DBROTH) to comment - no response yet.  1 WEEK LATER:  DBROTH (the seller) did not resond to my inquiry ... I can only assume that the item is indeed a "black market" (illegal) sale.
3692067
I bought this bed for my 11 year old son that visits for the summer.  It has been in use for 2 weeks and broke.  The springs go into a canvas mat that has NO reinforcements. (the mattress rests on this canvas mat) 2 of the springs completely ripped through the canvas after 2 weeks of normal use.  Unfortunately when I went to return it to Amazon I found out there was a 30 day return policy on this.  I bought it well over 30 days ago in anticipation of his visit.  Since Amazon did let me exchange the bed for a new one that I am hoping will last longer it has made me a bit happyier.  I could not exchange it for a new one as the warranty was out.  I am annoyed I spent this much money on the bed and know I will have to buy something better next year, but for what I need it for now including the replacement it works.  My son says it is extremely comfortable and loves it.  I think it would be a 4 or 5 star purchase if there were reinforcements were the springs went into the mattress. I am hoping that it was just a fluke with the original one and the second one lasts longer.
562983
Edited and advice after bed repair
1. Do not buy direct from ANY bed retailer, going through Amazons A-Z Guarantee is a MUST.  It is worth paying more, they back your claims.  Otherwise you are the mercy of the bed dealer who sent you a bad bed.
2. We like (Don't love) the bed... Likes: Watching TV and reading with comfort, nice easy assembly. Dislikes: casters won't stay locked, I feel like Lucy and Ethel on the train episode. Easy fix, but should I have to? Even repairmen could not fix. Also mattress constantly shifts on foundation, even with holding bar at base. (FYI-w/ Sleep Innovation Mem foam/gel mattress) Maybe that happens with anyone who has Mem foam, not sure.

Will post after sleeping for a few months.

I have waited to write this review..but now I must...

DO NOT BUY THIS BED FROM DEAL BEDS!! BUY DIRECT FROM AMAZON!...you will have no recourse otherwise. Leggett and Platt(the mfr of S cape) may have "invented" the adjustable bed, but they have no customer service to back up their products. I am not sure if the problem is Deal Beds or L&P but it doesn't really matter.  We have been more than patient. DEAL BEDS HAS THE WORST CS EVER!!! They will only contact you if you hound them like a dog...and STILL I DONT HAVE A WORKING BED.

After over a month of ownership,  I have a this bed that HAS NEVER WORKED PROPERLY since it was delivered.  Over 3 weeks return request and it still is sitting in my bedroom and isn't working properly.  I have give them 3 weeks (3/8/16) to fix the situation, because they promised to may it "right".  I have formerly asked for a return 4 times in writing. A service guy showed up MOnday and not one word since then.

I ask you Deal Beds...Should I have to work that hard for my $1,000 bed?
3588194
I have truly enjoyed owning this DVD. It is my favorite yoga workout. I cannot help but feel relaxed and refreshed after it's completetion. But alas, I'm afraid the disk itself may be an inferior product. I take excellent care of my disks. I have several other disks I've used again and again and again without the trouble that this one has given me. It started giving me trouble like the third time I used it. I have done everything I can to doctor it back to health, but to no avail.
Please, buyer beware. I highly recommend the purchase of this disk, but as soon as you get it, watch/use it several times before the 30 day return policy expires.
1733241
I bought this chair April 2017, it is not Jan 2018. So roughly 8 months. The chair is comfortable and I have no issues sitting in it for long periods of time. I work from home so I'm in it quite a bit. But just 2 months ago the left arm literally sheared off where it screws into the supports. I fixed it myself, way easy enough with some screws and epoxy. But just 15 min ago I was leaning back in this chair and the right side support snapped and I I found myself tumbling backwards out of the chair. Unacceptable. I have spent a fair amount of time attempting to find ANY info on the internet about this company and can find nothing. There is no way to contact these people directly that I can find, and I'm no dummy. So I'm writing a bleh review. Homall, contact me asap. I want replacement parts for free or a replacement chair for free. This review can go away if these happen.