Not what I expect from New Balance
593968
Not comfortable for running so I use them when running errands. They lack support for my feet.
418361
The design of the shoe made it a tight fit compared to other New Balance shoes that I have bought
4306067
I had better and more comfortable shoes from new balance. They look good, but lack comfy cushioning. I guess it's "neutral".
I expected them to be better than a $80 new balance. The sizing does run smaller, order a 1/2 size bigger.
4736719
New Balance used to provide comfort, but this pair is hard on feet.  No cushion.  Also you cannot make them fit well because the "N" hits the ground.  So, you need to buy inserts to make them fit.
4903629
What has Happened to New Balance? They use to be comfortable from the time I put them on, now they are extremely tight (even though I ordered 1/2 size bigger) And the insole is so hard, there is NO cushion. I feel like I have wasted my money. I Plan to send them back. Don't buy these without trying them on first.
3491523
Wearing narrow shoes, I was hoping this would be a good option as New Balance have been disappointing with too many variations in the way they fit and lack of cushioning.  After reading reviews, some stating too large, some too small, ordered normal size (10N) and they are way too short!  Maybe a full size larger would work.  Like the appearance for a casual shoe a step above "athletic" -looking shoes, but will have to return as just too short.  Width appeared to be narrow enough, but so short, it is hard to tell if it would fit arch, etc., properly.  Sadly, returning.  May try again in larger size and will update if that works.
3339816
I love New Balance shoes.  My last pair had seen better days, so i looked at the reviews to find a good pair of walking shoes.  This looked like it would fit my needs, so I ordered a pair.  I should have heeded the advice given by other reviewers that they were not sized like other New Balance shoes.  When mine came, they were both too narrow and too short.  I returned them and ordered the widest size and another half size larger.  Much better!  Why the change in sizing?
2755222
These shoes are not lightweight. Very heavy. Not in a durable way either. In a cumbersome way. Go for new balance. They'll last longer and wear lighter for the same price.
1988201
They look so comfy, I was really looking forward to them....so disappointed. I saw all the cushion on the soles, they are not soft in fact they are rather hard and do not even come close to fitting like a wide. New Balance is known for the roomy box toe area, not this shoe sadly I will be returning them
4450769
I have always had confidence that New Balance makes good products until I purchased this MW813 Walking Shoe which I have since returned.  First of all the leather is very stiff & is much darker than shown in the on-line pictures.  The soles of the shoes are very hard, almost like a cheap plastic.  Even though I ordered the 9 4E Extra Wide shoe, it was still too narrow..  I am very disappointed that New Balance would market a shoe almost as poorly made as Rockport.
3637300
I ordered these shoes to replace the identical shoe, bought elsewhere, old favorites now worn.  The first time I tried them on they were uncomfortable and started wearing a blister from just walking around the house with thick sox on.  I suspect that these are either seconds or knockoffs.  There are several cosmetic issues with the stitching.  The inside of the shoe seems differently constructed from those I already have.

You need to read their return policy.  I'd call it more of a "don't bother trying to return" policy.  Because it seemed unlikely that I'd get a refund I chose not to try and am still attempting to make them wearable.

I strongly recommend New Balance shoes, just not from this vendor.
2672401
These shoes have contributed to knee pain, which I never had before. They have too little support and walking is painful. They are wide enough for my very wide feet, which is a huge consideration, but after years of buying only New Balance, I'm seriously thinking of switching to another brand because the quality of support in the shoes seems to have gone downhill rapidly in the past few years.
773603
I recently ordered a pair of New Balance 812 lace-up Walking Shoes.  When they came, I tossed the box and paperwork. I already had two pair of New Balance Shoes and they fit beautifully.  Mistake.  When I put them on they felt tight. No problem, a little walking and they'll stretch.  I wore them for two days in ever increasing discomfort until my left foot hurt all night.  I went back to my old ones and all was fine.  I'm afraid I won't buy any more of their shoes unless I can try them on first.  Too bad.
2543461
I have worn New Balance shoes for almost 30 years, and I consistently wear an 8.  These shoes looked too short coming out of the box, and when I put my foot in the shoe, my toe was at the end before I even tried to put my foot on the floor.  They were so short that I cannot evaluate the fabric, width, fit, etc.  I returned them because I wasn't confident that I could guess what size I would wear to reorder.
853672
After wearing New Balance shoes for 20 years without issues, I took a sabbatical from wearing them. I saw the deal of the day and ordered my size. Upon arrival, I tried them on. Either my foot had changed, or the shoe maker is using a different mold on these shoes. For the 1st time, these New Balance did not true to size. They were small on one foot. Perhaps I need to stay with a dedicated running shoe.
532775
Not at all what I expected being a New Balance.  Only nice thing is they do hold my orthotics nicely.
3601275
I've been wearing a variety of New Balance shoes and sneakers for years, from hiking to work shoes.  These are the first pair where the insole is thick on the out (step) and thin on the instep, tilting my feet inward and putting stress on my ankles and knees.  Won't buy them again.