This Product Does Just Exactly What It's Suppossed To Do
581332
While shopping for a universal remote, I came upon the Harmony Touch.  The description sounded just like what I wanted, a device that would do everything all my other remotes would do including complete operation of my DVR.  As I always do, I checked the overall ratings and I read the product reviews.  I paid particular attention to the negative ones.  Although some of the negative comments concerned me (product doesn't do what it says it will, support from Logitech was poor, etc), there were enough positive comments that I purchased the product.  I've used the product for a little over a week now and I love it!  It does EXACTLY what the description says it will do.  It takes a little bit of time to set it up initially (most of which is done on your computer) and then you're good to go.  All my other remotes have been put away as they are no longer needed... even the DVR remote.

The Harmony Touch is an "activity based" remote control.  That means when you climb into your favorite recliner to watch the game, you don't have to turn on the TV and turn on the cable box... you simply hit the "Watch TV" icon on your remote screen and it turns on the TV and the cable box.  If the game gets boring and you want to watch a Blu Ray, you hit "Watch Blu Ray" on your remote and it powers up the blu ray player, changes the TV input to Blu Ray and powers off the cable box... automatically.  It took about five minutes to get used to that and it's great.  If you'd like, you still have the option to click the "Devices" button on the remote and operate each piece of equipment individually...  but why would you?

I had two issues come up during set up that I was not able to resolve, 1) One function on a 15 year old receiver wouldn't work, and 2) The volume control turned the volume up several steps at a time and you couldn't get the level just right.  I called Logitech support and both issues were resolved over the phone.  The tech remotely fixed the volume issue to where the control now steps the volume in much smaller steps (exactly like the TV remote does) and walked me through step by step how to resolve the issue with my old receiver.  Both issues were resolved completely in a matter of minutes.  The age of a couple of pieces of my equipment were a concern to me going in but all were in the Logitech data base.  Even a remote control oscillating fan that we have was in the data base and is now controlled by the Harmony Touch.

If you're looking for a universal remote to control all of your equipment, this one will certainly do the job.  I recommend it strongly.  Don't be scared off as I almost was, by the couple of negative reviews.  This is a 5 Star product!
2552464
No complaints,  it does what it is intended to do.
3449907
It did everything I wanted it to. I'm so happy to have purchased this product.
4393517
The product works exactly as advertised and was a breeze to install. We attached it to the wall and then attached the TV to it and it's been hanging the TV and its cables perfectly ever since.
1503941
I've had nothing but success with this product. It does it exactly what I need it to do every time. I use this on an older desktop computer with Windows XP about 25 feet from my Xfinity wireless router/modem combo and my connection is at its highest strength every time. I'm very pleased.
1383111
As simple as it is, it's a great product that does just what it's supposed to. It's very sturdy unlike what you might assume since it's so cheap but it's string and honestly doesn't bend at all which is great
948828
It does exactly what it promises, and works wonderfully.
298091
It does exactly what it is supposed to do with no problems at all.
2791599
Does exactly what it says it'll do; exactly as described.
419288
There is little to say.  This product does what it's supposed to do.
2362662
This is simple and does exactly as it is designed to do. Simple, effective and low cost makes this a winner!
2897485
This product is exactly as advertised, and works perfectly for my needs--couldn't be happier!
3098786
A good product that does exactly what it says it will, with excellent customer support.
1277486
Does exactly what it is supposed to do. A very good product.
4366968
This is a pretty simple product, and it does exactly what is intended. Come with mounting hardware and everything! Highly recommend
4546108
Not too much to say , It works just like it's supposed to.
1700656
This product does precisely the task it claims to do.  It does it extremely well.  I first used it to anchor down two light-weight telephones which I  was continually yanking off my desk or bedside table.  Now, they no longer move.