Works great and they replaced it when it died
588242
Love Otterbox support.  They send extra belt clips if you ask nicely :)  Makes for great mod's like car mounts and whatnot.
966027
I bought this last fall, used it a few time, put it away for the winter. This spring I used it again and after a few holes it died. Naturally I was frustrated. Went home and through Amazon I contacted TecTecTec and in less than a week I had a new one at my door. I didn't like it that it crapped out so soon, but, their customer support was so good that I can overlook the minor inconvenience.
Anyway, its a great product and I highly recommend it.
858608
Worked like a champ for about 9 months and then stopped working.  The on off switch had frozen up and I could see where it heated up.  Contacted Pictek and after sending a photo of the burnt switch and a couple of emails, they sent me a new unit.  I would have given them 5 stars but it did break on me and they didn't respond right away after I sent them a photo of the burnt part.  It does a great job in collecting the moisture out of my travel trailer and they did follow through on their warranty!  I would recommend they to someone.
3953973
I like the unit and what it does just fine but can only give it 3 stars since it died on my two and a half years after buying it and it cost me one hundred bucks to have it repaired.  I have had much cheaper units last 10 years or more so I am really disappointed with it.
4970563
Mine died after about 3 years.  POOF! just died, no lights come on.  We had some intermittent drops, but overall it served us well while it lasted.
1116442
Very nice while it works,battery died after about a year,  replacement is being a pain to find
3305803
We bought this 2 years ago, it worked great, but it just stopped working out of the blue. Not sure who to contact or if a 2 year lifespan is normal?
1613999
Worked great until it died six months later.
1216943
Purchased one several months ago and it died, they were wonderful to send me a replacement model at no cost to me. They live up to their word!!
2423340
Purchased and installed in February> Dead in May. It was great while it worked.

Hopefully support will replace this faulty device.

***** Update: Support was fantastic! Quick and very responsive. Sent a replacement, which has worked flawlessly!!!
2291716
It is dissapoinying to read many reviews where they speak of whirring or drive dying.  This will happen, but Lacie is great about sending a replacement power supply.  Works great after receiving the replacement.  Otherwise great HD.
2990906
It "was" a great little fan that I used daily on my desk at work but today I came in and it is dead.  After only 3 months of use.

UPDATE
I contacted Vornado support and they immediately sent me a new fan.  I just had to send them a picture of the broken fan with the plug cut off.  Upping my review from 1 star to 5 because of their support.  I have had the new fan going on 2 years now with no issues.
1943297
It was great and I would have given it 5 stars except for the fact that it doesn't work anymore (stopped working in less than 2 years). The pic quality was nice and so was the sound. I would just expect something like this to last longer. We never moved it or dropped it or anything. Just stopped working!
Update: I replaced the power cord and power cube as suggested by the manufacturer and it started working again. THANK YOU.
4306454
Great product, 1st one didn't work well. They replaced it, now 2nd one works great
235796
works great right out of the box as soon as i unpacked it i backed up my 4 year old computer and a week later it died i had to do a factory reset needless to say i lost everything but i had everything backed up so a simple restore did the trick
3295418
It worked great for 13 months and then died.  Amazon says it will replace if it dies within 12 months of purchase.  Well designed product--to die one month after promise expires.
1136416
I have owned two of these, and both of them died.

The first one was replaced under warranty, but when the second one died, I gave up.

These things are no good, this is why it is not available.