The technology misses the mark. Freezes continually.
582129
This item did ship promptly as indicated. Problem was that it continually froze and I had to repeatedly unplug it to get it to unfreeze -- pretty much any time I connected it and always while nagivating between "apps" or functions.  My antiquated digitized Sony DVD consistently did a waaay better job than this streaming stick.  Only reason for purchasing this was to get updated apps.  But in the end the apps I wanted were freezing all the time anyway.  Finally broke down and got cable tv just to be able to watch the news (I have near total radio and complete tv signal blackout in my west facing apartment that is located in a valley surrounded by trees).  Had hoped Roku would help with that, but functioning fell far short (despite consistently good, uninterrupted wireless internet signal).  To their credit, Amazon allowed for prompt return and refund.
4252145
In this case, the weakest link is the software.  I'll get to that in a minute but I did want to point out that the scanning quality is great when it works.  Very fast too when it doesn't freeze.  Now to the software.  It freezes.  And it freezes A LOT.  And it will freeze not at the beginning of that 15 minute scan but right at the end.  If you're thinking it's just my computer, it's not.  I've tried this on various computers of different brands and it's always the same thing in the same way.  I am going to return this scanner out of frustration and try to find a different make/model that will not give me as many headaches or as much frustration.
2894883
I did my research and had high hopes for this product and purchased several. So far, I've installed them on 2 of the ones with capacitors that were supposed to hold a charge in 2 cars. Here's what happened with both of them:
1. Both would soon loose their memory and changed the date. This is serious, because if a video has the wrong date on it, it probably can't be used as evidence (Isn't this the main purpose of a dash cam?). I'd constantly have to reset the date.
2. The chips became corrupted quickly. Videos were unplayable.
3. Tech support would either not respond or would respond slowly and have the wrong answer to questions not asked.
As a result, I have to trash the 2 that were installed and get rid of the other 2 that are new.
4768582
Don't be fooled by the other reviews, it's probably the worst piece of technology I've owned.  I thought as I only want this to use an an extension of recording my Strava on my rides, it would still be fine.  Things that it does;
1.  Turns its off.
2.  Loses it connection to my phone.
3.  Fails to respond to button presses to show the distance.
4.  Decides to only show half the face of the display - the bottom half.

Things it doesn't do;
1.  Work reliably.
2.  Record my rides.
3.  Show speed and distance is its either off, or showing half the display, or not paired, although it does work 2/10 times.
4.  Pair with my phone easily.

Would i recommend this - probably not no.
3798355
Disclaimer: I have not owned other similar WiFi security cameras, so I don't know if the technology just is not good enough yet to support the goals of the product. Maybe they're all this terrible. Also, maybe mine is defective. I'm certainly returning it hoping that it's just a defective unit.

This is the probably one of the worst pieces of technology I have bought in the last decade. It just doesn't work. I didn't necessarily expect to get beautiful 1080p video over a 4G signal all the time, but this gets nowhere close to that--and being on WiFi is no better.

I'd say about 90% of the time I just can't load any video through the app. Half that time it says the device is offline (even though it shows that it's connected to the internet). Another quarter of that time the app times out trying to connect to the device (as I write this, I'm sitting about 10 feet from the camera and both my phone and the camera are connected to a very strong WiFi signal, but the app timed out trying to connect to the video--oh wait, I tried again and this time the device is offline even though I'm staring at it showing an internet connection!). The last quarter of that time, it loads an image but can't load any live video. For the purposes I'm trying to use this for, staring at a 12 hour old image of my front door is worthless.

The 1 in 10 times that I can actually use the app to connect to the camera and see a live video, the 360 motion is completely non-responsive. I'll press to move it to the left or right, and it won't go anywhere, then minutes later it'll turn way further than requested and I almost always end up with the camera pointed at a wall, stuck there unresponsive. Oh, and I've gotten the live sound to actually play maybe 3 times, which is ridiculous. And, just to pile on a little more, the app currently says the temperature of my room is 59 degrees, even though my thermostat has it at 70 degrees. Real quality technology here.

Don't waste your money on this product. Get something better--apparently you need to spend a lot more to get a WiFi camera that can actually display videos over WiFi. This product is really just an expensive brick.
4560961
The technology in this product simply shouldn't have been released. The fingerprint recognition is highly irregular. You never know when you get home if the lock will open. It often takes several attempts until the fingerprint is recognized. Adding new fingerprints is a ridiculous process of ordered button pushes, that is highly unreliable. Save your money and buy a good key, or passcode lock. This thing just isn't worth the money... it has added aggravation.
1934948
While I wanted to like it--quiet operation, easy set-up, minimal packaging--I would say that, by definition, any computer that freezes up on a regular basis is a 1-star failure.  Keep in mind, this is a brand-new computer, barely used, with practically zero chance of malware or viruses causing the problem.

Yet once a day, I can count on coming back to my computer, turning on the monitor, and finding it frozen up.  Keyboard will not work, mouse will not move cursor.  Task Manager will not open.  No recourse other than a "hard power off."  Then turn it back on, cross fingers, and hope that my work is restored.

While not a deal-breaker, I also found it annoying that it is not possible to purchase the desktop (tower) part without the keyboard and mouse.  Even though I already have several mice and keyboards laying around, this ASUS came with one of each--more extraneous stuff.
1358211
The phone looks attractive design, but the performance is terrible. The phone is frozen most of the time. It got locked up that I could not answer the call or dial sometimes. Ok, you won't believe this, the dial pad number zero is missing.
3042659
Easily one the worst technology purchases I've ever made. It has great promise, but fails miserably in the field. I bought 3 of these cameras, the first 2 died within a month with "modem init failure" and I sent them back to be repaired. 2 months later I'm still waiting for the new units to be shipped, albeit they are the new 119599C2 model. A couple months later the 3rd unit ceased to function after the batteries died and I replaced them it refused to connect to the cellular network.

The iOS mobile app for these is buggy and frequently won't load the newest pictures. The resolution on the pictures you get over the cellular connect is ridiculously low. My cell phone from 15 years ago sent higher resolution pictures. To its credit, the pictures that get saved to the SD card are surprisingly good, I just wish it sent a higher resolution over cellular.

I used lithium batteries in the units and they lasted longer than I thought they would for a camera that's uploading 20-40 pictures a day. Several months.
1279029
Junk. Constantly freezes up.  Let it sit for a short time and it locks up.  No matter what app you run, it runs slow and will freeze up.  Constantly need to restart. It is cheap for a reason!
4068196
The hardware is great, along with the bumper, and warranty. However, the entire freetime interface, and usability make it nearly worthless.

Half of the storage is taken up out of the box for freetime and the OS.  The kids then begin to click on apps that they would like to use, which does not open them, but instead begins to download them automatically. There is no real indication to them what is happening, so they click the next, and so on, until they have wasted the remaining space. When they get near the end of their space, someone made the terrible decision to have freetime turn off their wifi connection, which requires the adult account to turn back on, which you cannot do until you have unistalled several apps, then reboot the device, so it can see that you have done so.

There are a myriad of other complaints that I have had with this device.  I bought a pair of them as Christmas presents for my kids, and think I would have been better served buying the non-kid version and installing the freetime app, instead.

I really wanted to like this device and hoped that Amazon would have had a subsequent update that fixed these glaring concerns that all of the forums complain about, but I have yet to see it. The same goes for the Fire Phone, which I also purchased this Christmas, and stopped using after 3 months because of the unbearable interface, even though the hardware was spectacular.

Amazon really needs to have these devices unit tested by real users and fix these glaring issues, before they launch them to the public (or at least within a few months afterward).  It will take some serious convincing, and proven reliability, before I ever buy another Amazon product again.
4628561
Imagine I told you the next leap in video technology was here, and then I handed you a VHS cassette and said you had to play it through VHS to enjoy it.

If you can understand that analogy, you'll understand this product.  Everything about the technology is antiquated, buggy, plasticky, and basically doesn't work without a lot of effort.

On the tech side, it takes 10 hours to charge, and it lasts...20 minutes at most?  It uses a mini usb charger.  upon powering on, it needs an update, but if you only have two hours of charge, the update will fail and the device panics / blinks out.  the side buttons are barely useable, and the screen is most definitely not a touch display.

I'm using the app with my nexus 6, and at once point, I had it synced.  however, now the bluetooth doesn't sync and doesn't recognize the bluetooth code provided.

As for the actual ability to read my MQ or bodyfat percentage - I have yet to get a reading when it actually was (briefly) sync'ed.  I have also tried in guest mode since I can't sync it now, and it picks up nothing.

this thing is a piece of garbage and should never have been let out of the lab.  and it certainly shouldn't cost more then $10 since that's 10 times what it cost to make each unit, if that.
216923
This thing froze up with my laptop repeatedly and since it uses the integrated Bluetooth controller the only way to get it back was to reboot. With all of the bloatware my company's IT department puts on the laptop, that is a 10 minute ordeal. The form of the mouse just wasn't quite right either. I gave it away.
2443335
I am extremely disappointed with this device. The problems are numerous and severe; I will enumerate them here.

Screen resolution: The 1280x800 screen resolution is extremely awkward. It's not 16:9, so if you watch almost any video content that's designed for 16:9 (as in, all of Amazon Video), it will be letterboxed. I guess stretching wouldn't have been any better. Who came up with the brilliant idea to make this a non-standard resolution geometry?!

Screen resolution, continued: This screen is effectively 720p for most video content. But 720p is very much a 2000s-era standard. 1080p is the gold standard for video today. Indeed, you can stream 1080p video on Amazon Prime on a computer if you have an HDCP system. After years of watching video in 1080p, I'm extremely disappointed at the "fuzzy" quality of the low DPI on this tablet.

No Google Play: Granted, this is a problem on all Fire devices, but the absence of the Google Play Store is a pretty severe limitation of the tablet nonetheless.

No HDMI: No support for "wired" HDMI (either via MHL, SlimPort, or micro-HDMI) is the big killer for me. I wanted to use this device to download video at 720p and then stream it to my HDTV over HDMI. Since there's no way to do this short of Miracast, aka "Screen Sharing", I'm dead in the water: Miracast is far too unreliable in a noisy WiFi environment such as mine (pretty much anywhere that isn't a rural farmhouse is going to have a noisy WiFi environment these days, and the interference is just too much to maintain a reliable 1080p stream.)

System on chip: The MediaTek SoC in this system is *slower* than some 2012-era smartphone chips! On a large tablet device like this, it is reasonable for the consumer to expect a much faster CPU and GPU and more RAM, especially at this price point.

Value: Since you get so little for your money -- a 2012-era SoC, a 2000s-era display, less RAM than even the iPhone 6S, no HDMI, no Google Play, the value of this device is atrociously horrid. It's not worth even half the asking price.

This is, quite possibly, the worst hardware device Amazon has ever released to market, and I am *stunned* that Amazon is trying to sell this like it's a mid-range tablet. Amazon ought to be ashamed of themselves.
1016781
It freezes up so often, almost every car trip, that you never know when it has stopped recording. There is no reset hole as claimed by manual, instead you have to remove the battery to shut it off.  Not usable for night use at all as the image is pretty much all dark except where strong light is. No GPS, so can't show speed(critical in some cases). Why doe Amazon sell such crap that ruin its own reputation.
1878438
Tablet freezes quite often. Dead spots in the screen do not respond to touch. Tablet keeps erasing apps and data.
1503641
I really wanted to like this product and give it the best possible chance of being successful.  I have a consulting business which means I'm on the road a lot.  In a perfect world, it would make things much easier if I can automatically generate my expense reports as I go rather than digging through a pile of receipts and scanning them in over the weekend.

Computer Knowledge: Expert - Certified Microsoft Professional
Computer: Dell Latitude w/ Intel i7, 8GB RAM and a solid state drive
Internet Connection: Google Fiber 1GB

Let's start with _how_ this product actually works.  In order for it to actually do 95% of the features it claims to have, it MUST be able to access the Internet.  After your image is scanned in, it sends it out to "the cloud" for processing and then sends a processed image back.  Does it crop out all of the negative space around your receipt?  Nope.  Does it accurately recognize all the fields in the receipt?  Nope.  Sure, you can manually enter in all the data, but then what's the point of the product?  Can you still scan in a receipt w/o an Internet connection?  Sure, but the software won't be able to process it.

What really kills this product is how slow the software is.  That may be a subjective statement, but let me put it into perspective.  I can manually scan in a receipt with my 8 year old HP scanner, crop out all the negative space and enter the data into Excel in LESS time than it takes the Neat scanner/software to process an image... again... so what's the point of keeping the product?

I did have to call their technical support line because my registration process was failing due to an earlier attempt at using their software with my HP scanner (which I found out wasn't supported), before I actually purchased Neat's scanner combo.  It's nearly impossible to actually reach a human, but after 20-30 minutes of being "on hold" I reached someone and they were able to eventually get things corrected on the back end.  As a warning to others, YOU CAN'T USE THIS PRODUCT AT ALL UNLESS YOU REGISTER IT!!!!  This requires an Internet connection, so if you're out on the road and for whatever reason don't have Internet access, you're in trouble.

Ultimately, I ended up returning the scanner as it really didn't live up to the hype... or my expectations.  I'm giving this product 2 starts, because it does "sorta" work... it just doesn't work very well.

If you're a power user you're better off to buy a Fujitsu portable scanner and using it with Adobe Acrobat... if you really MUST scan everything in.  Sure, it's more expensive, but time is money.

For me, I ended up using Shoeboxed to take pictures of my receipts.  They take care of all the manual data entry.  The reports aren't as robust as I'd like, but it's 100x more functional than the Neat solution.

I've made this review as objective as possible, hopefully someone else will find it useful.  The Neat product may have value to someone, but it didn't add any business value for what I needed.