I don't understand how this vacuum received so many good reviews?
581671
I don't understand how this vacuum received so many good reviews??? It makes a HUGE mess every time I have to empty the container - Which is every five minutes as the hose gets clogged every single time. The filter within the container doesn't leave much room for the debris to travel through - this means it ends up clogging up the hose. I have to pull out the container, take out the filter and pull the debris from the hose manually (hens the HUGE mess). The filter isn't easy to put back in either. I hate it!!
1888302
Not sure if this unit is a dud? It worked great 1 time! I first used it to vacuum up my shop that did have a lot of sawdust. But now I don't have really great suction with this vacuum. I took an air hose and blasted the filter spotless. I blew out any dust from inside the motor too. But now, with the floor vacuum attachment, it won't even pick up a small washer. Is there a test of some sort I can try to see if there's something wrong or is this just a really weak vacuum? It's kind of ok with just the hose, but I feel like it's just not working as well as it did that first time. Anybody else have this issue?
2854546
So far I really like this vacuum.
Pros:
*love the power of the motor
*Doesnt make a lot of noise, but for apartment living it might be too loud.
*It is impressive with (medium length) dog hair
*light weight, might be too heavy for some seniors

(Not really) Cons:
*cord is impressively long, almost to a fault, then you need to manually wrap the cord.
*dust bin is awkward, but efficient, you're able to access and clean bin properly.

My experience with this purchase was different. I got it "like new" and with an Amazon promotion, I felt like a got a great deal. The reviews, videos and photos I looked at were for the HV320, which means I didn't get everything that the 320 offers. I got a good deal & I don't feel bad about my purchase, but if I had bought the vacuum full price (only seeing the reviews for the 320 version) I would have returned this vacuum.

I added a few photos of the attachments: Duster Crevice Tool, Hard Floor Hero (not in manual), Dusting Brush.
2406165
This is my second shot at the review as amazon rejected my earlier review. Before I go any further I don't understand why amazon entertains people to review a different product like DC07 or DC14 when people are here to know and buy a DC 25.

As for the review itself, I am not very sure if this vaccum deserves so many rave reviews. It felt like a regular vaccum to me. After reading hundreds of positive comments about the extra-ordinary suction power this machine has I was disappointed to know that it has just average suction. This vaccum cannot pick up objects like cheerios, peanuts from bare floor if the brush head is turned off ( which should be turned off on bare floor). Not that I use a $500 vaccum to pick up peanuts,  I just wanted to test out its suction power. You can go to youtubedotcom and search for " dyson dc 25 vs swiffer " to compare this machine's suction power on bare floor.

On carpet it did a good job but my carpet did not look fluffy enough, as it does have any height adjustment feature.

Now to compare this vaccum with the generic vaccums, I bought a  Bissell Powerforce and a Bissell powerforce turbo vaccums from walmart. Both of them did a terrific job on my carpets ( better than dyson) but were not that good on barefloor. Bissel vaccum cleaners were able to suck out dirt after I vaccumed with dyson and also the carpet felt and looked very fluffy unlike when I used just the dyson.

I think dyson may be durable long term but when I got a vaccum cleaner for less than 50 bucks which does a job equally well or even better I don't see any reason why I should own a dyson and spend a fortune. Some one was mentioning that they saw a link at dysons website to buy various parts and accessories. I found the same for the two bissell products I mentioned here. I am not a Bissell employee or get any credit or money to write this review. I just want people to know what they are getting into before splurging insane amounts of $$$$$$$
2510307
This vacuum is not good. It is very loud. It is very heavy. It is cumbersome to manuever. I haven't used many other vacuums, but this is NOT good for someone looking for a lightweight, quiet machine with good suck. Right now, I cannot figure out how to switch it from sucking from hose to sucking and rotating from underneath. It's not new to us either. I'm ready to throw it out of house.
4504475
It is not obvious from the picture, but this is a corded vacuum. Newer models are cordless.

The suction is POWERFUL and it gets up a tremendous lot of stuff.

It is hard to drag across a carpet, in part because it is so busy sucking itself to the floor. It will get up dirt you didn't know you had... but you will have to work for every inch of it.

It is VERY lightweight.

The cord is a problem though... I got this for awkward spots and so I wouldn't have to work around a cord, and at some point I'm going to have to suck it up (so to speak) and get the newer version.
4373315
Ok. Bought this, for my 1 bedroom apt. Thought not much 'bout it. Here's what my observations are:

a) Quiet - not at all loud.

b) Picks up everything, literally everything. I esp. spilled some paper/sugar - picked it up in 3 to 4 Go's. Well, I know there are others which pick it up in 1 go. Agreed but let's look at the reasoning. Those who pick up in 1 go: COSTLY or NOISY. Period. I know Shark does a good job, but did you folks HEAR it?

c) i use this vacuum EVERYDAY. Why? Because it's battery suffices me for my 900 sq. ft. flat COMPLETELY and use the carpet-mode and because it's SO LIGHT.

d) i have been using for 2+ yrs. now, no issues.

e) BEST PART -> The vacuum gets cleaned COMPLETELY. the entire filter comes off, can be soap-washed and is AS GOOD as NEW.
4043568
I bought this vacuum at a sale at Kohls after seeing that it had high reviews on Amazon.  Over 240 people had reviewed and it had 4 stars.  Yes, there were some 1 & 2 star reviews, but I figured those were either abberant products or hard to please folks and didn't bother to read them.  What I didn't realize was that all of the positive reviews were from people who had only just begun using the vacuum.  The poor reviews were from those who had had theirs for a while.  In only two uses, I discovered what the others who were unsatisfied had discovered - this is a powerful but very poorly engineered vacuum cleaner.  Here is the summary:

Pros:

Excellent suction

Cons:

Confusing to put together because there is no guide to the parts - only instructions telling you to attach parts but you have no idea what that part looks like!
Very hard on your carpet - you will get lots of carpet fibers in the canister.
Very messy to use - dust all over the vacuum, spills out of the cup when emptying, dust cloud when emptying dust cup into trash.
Tips over very easily and when it does, the stuff in the dust cup gets stuck on the cyclonic post inside and you can't get to it!
Cord comes out from the bottom of the vacuum and there is no easy way to keep it out of your way.
Hose detaches from connection with the movement of normal use & then you just start streaking your carpet with what the brushes are picking up but isn't getting suctioned into the cup.

We took it back.  I'll stick with my 16 year old 7 amp Panasonic.  It might not be as powerful, but it works without making me swear like a sailor.
151069
I also saw the infomercial for this on TV. Based on the reviews from Amazon and a few other websites, I put this vacuum on my wishlist and received it as a gift. I will keep it until it dies, but I am not very happy with it. The center area has great suction, but the far ends do not, leaving crumbs around the edges of a bare floor. Maybe I have a defective model, but it just doesn't vacuum as it should. I would recommend getting another vacuum.
3686041
Unless I am missing something or I got a lemon, I can not imagine why the average # of stars this vacuum is getting is as high as it is. I researched vacuums for a few weeks before I decided on this one - it was a VERY informed purchase. Even though there is plenty of feedback stating that this is rather heavy and difficult to push around, I took that chance, as it didn't really bother me. HOWEVER, the degree to which this vacuum is totally unwieldy borders on the ridiculous. Not only is it heavy, but it is so hard to push it almost feels like it has brakes on. I only have 2 area rugs in my house to vacuum and we have just stopped using it altogether because it is so difficult. Does is suck? You bet - a little too well, in fact, because it actually ate the corner of one of our area rugs. But I would happily give up some of the sucking power for a vacuum that you can actually work with.
4518260
I just bought this unit yesterday at Bed Bath and Beyond. Assembled it, and vacuumed my downstairs,including: carpet, area rugs, hardwood floor, lino, and carpeted stairs. While I expect a vacuum to generate some noise, there was a high-pitched whine along with the normal electric motor sound. Did anyone else hear this? I'm wondering if there's some packaging, like thin plastic or paper sheet stuck inside somewhere.
So far:
Pros- It swept the hardwood, including some scattered kitty litter without any 'kick back' from the rear of the machine. It was good on superficial cat hair on the carpet, better on the short-napped area rugs.
Cons-
The hose was very stiff, maybe just because new- so when I tried the power paw on the stairs I was using more muscle to simply extend the hose nevermind the awkward angle on the 'paw" if connected to the extension wand (I was trying to stand a bit upright at least, but not successful). The "paw' itself worked fine, but made it's own high-pitched noise. The hose allowed me to reach only 9 of my 14 steps, with the vacuum at the bottom.
The machine seemed somehow too short overall; I'm only 5'4" and found myself stooping to get a comfortable angle on either hand, at all times. Anyone with a medium-large house knows you can't vacuum very long if you're stooped over.
I'll followup with more comments if I decide to keep this vacuum; that whining noise is enough to make me consider returning it.
780165
The air vents on the sides of the vacuum blow debris everywhere. You'll spend more time chasing stuff down than actually sucking anything up. Stuff stuck to a carpet comes up semi easy... Other than that don't waste your money.
4602113
The brushes are fine, it's just the hole that the air flows through is small and doesn't reach either side. so I'm not sure how the design is supposed to help you vacuum anything.
4679575
These vacuum manufacturers still don't get it.  Vacuums made out of plastic break.

Hoover, is that so hard to understand?

Vacuums are the most heavily-used machines in households and as such have demonstrated, time and again, to be totally incapable of withstanding vacuum manufacturers' rudimentary attempts at economization through the use of flimsy, brittle plastics in place of sturdy metal.

How is it that these engineers still don't get this?  Why do these vacuum engineers continue to go to work every day and ponder, "what sturdy metal components can I replace in my product today with cheap plastic?"

Hoover, can you please scrape together a couple dollars and use metal in my vacuum?  What is wrong with you? Your plastic components are breaking! Please stop it!

The rest of my review which follows I shall quote from "Hoover Free" on newegg.com, who sums it up perfectly.  Mr. Free writes:

"Cons: Does not heat water so if you use hot tap water and turn on all the burner to can get hot watery soap to comes out but nothing even approaching "steam'. If you put in room temperature water them it squirts room temperature water. At least the Bissell ProHeat series has some heating so of you start with hot water you get decently heated water. After several months the upper container will start leaking water around the bottom seam. After a few years (used only 8-10 times by then since it took a day or two to dry due to coldness of the unheated water) the handle will fall off due to the use of cheap Chinese plastics. Not for tall people since if the handle is not all the way down o the ground as it can go it loses suction and the carpet is still soaked. The intake container can loose suction if you bump a wall since it will jiggle the delicate seal but you can just lift the lever and then lift and reset it and close the lever and you should hear the suction return."

Mr. Free continues:

"always lower the handle all the way down (only 15-20 degrees from horizontal as I recall) for maximum suction since it will always start redirecting any suction to the attachments tube the more upright it is. Expect to be on your bent over, or on your knees but that offers less leverage and this beast is heavy when fully loaded, the whole time unlike with a vacuum which maintains suction regardless of the handles angle."

In summary, this vacuum should be avoided due to its manufacturer's use of cheap plastic and the vacuum's potential to leak and lose suction.
874183
I was so excited to get this vacuum, but it hasn't lived up to the reviews.  Perhaps we got a dud, but I can remove more dog hair, etc, from my couch by aggressively wiping the upholstery with my hand...
1722393
My husband bought our Dyson Cyclone from Sears in July and, after two weeks of spare use, it lost suction.  We took it to Sears to figure out the problem, which, supposedly, was that the vacuum needed cleaning.  We waited 2 weeks only to be returned a non-functioning vacuum.  We brough it back and, after another 3 weeks or so, we were returned a still non-functioning vacuum.  I am very frustrated, and have been doing research online to figure out why the vacuum that(supposedly)never loses suction  did.  What a waste of money!  If you can help it, buy a canister vacuum with bags.  I don't know why we are supposed to go bagless...  Good luck!
1458619
I bought mine at Costco, still paying about $450 for it. I have owned Dyson vacuums for about 10 years. This is my second "Animal" since I am lucky enough to share my house with a German shepherd who leaves 'tumbleweeds' of fur everywhere....
I never had a problem with a Dyson in the past but I returned this vacuum within a week of buying it.  The first reason was because it is heavy and very difficult to maneuver. In fact, it was so hard to turn I had to use two hands!  (I am not feeble, by any stretch.)  Second, the 'trap door' that is at the bottom of the dirt receptacle would not stay closed. When I emptied the receptacle it did not click back to closed and when I tried to align the plastic pieces so that it would snap closed, the bottom half came off!  I could not get it reattached for some reason.  Third, the dog hair became lodged in the dirt receptacle, making it necessary for me to manually remove the hair and debris, in order to get it out of the receptacle.  Yuck.

So, I looked on Amazon for the #1 rated upright vacuum and bought it.  It should arrive today.  It will be the first non-Dyson I've owned in about 10 years but I really need a vacuum that picks up pet hair on wood floors and carpet and I just don't have the time nor the energy to deal with a vacuum that gives me problems from the outset.

Sad to say, since I've been happy with Dyson vacs for many years, but this vacuum was not designed well.  So much so that I'm writing an Amazon review, which I think might be my first!
 NOT RECOMMENDED.