The customer service is excellent, the product is so-so
594664
I had touble getting the results that I expected from this card, but the customer service was beyond belief for a $20 item.

First, you must realized that transfer speeds are affected by a number of things that vary from computer to computer -- processor speeds, reliability of connections and cord, and more than I know about.  This results in a variety of differing results.

The card installs easily, but you will need a power cord, either a y-cord or separate cord to the power supply particularly if you are using an external hard drive. This card does come with a power supply connection.  Some of these kinds of cards also have problems with some product lines.

In my case, I was getting USB 2 transfer rates of 18 - 22 MB/sec, but with this card I am getting an average of 45 - 49 MB/sec and have gotten rates up to 65 MB/sec.  This is a long way from GB speed, but still faster than USB2.

After getting these results and having some intermentent problems, the seller replaced the card.  It still didn't work work until I changed PCI slots.  The seller has offered to refund my money, but I have chosen to keep it. I tried another card, which got somewhat better results, but nothing in the GB speed.

I would feel comfortable buying anything from Laptopmate.  You don't get such positive responses very often from any seeler.
2906053
Customer service is great and the product works as well as HPs
247765
A nice functional product that performs what it promises. Also excellent customer service!
209560
I was not initially thrilled with the product and had some issues initially. Their marvelous support team reached out and they were able to rectify the problem. A+ for customer service.
3341819
Upon posting a less than stellar review (follows), customer service was immediately responsive to my concerns about the product.  Assuming they follow thru and address the problems, I would certainly recommend this product and vendor. I have added one star for their very responsive customer service!!! --- Original Review (Three Stars): Nicely designed and easy to put together, but the finish is easily scratched, and the thin wood top will probably split if you weigh more than 130lbs. The claims of the hardware being loose inside the package are true, but fortunately i was able to hide the scratches caused  by them rattling around during shipping with a brown sharpie.
1369701
Though the product is the quality I expected. Customer service is too notch.
922174
I'm giving this product 3 stars because the company has excellent customer service and what could be a pretty decent product. I ordered the dehydrator because of the price. When it arrived the heating fan unit didn't line up well with the cabinet and was very difficult to assemble. Once it was assembled (after much prying and not a few cuss words) I found that the slightest bump would dislodge the unit and I would have to go through that ordeal again. Then, I found that the electrical cord did not fit tightly enough into the unit's socket. So, once again, the slightest movement would cause the unit to shut down with no warning. Here's the good part, I started the return process and was told I would have to pay postage to send the unit back. I called the company ready to argue with them. There was, however, no argument. A very polite young man told me to send a picture of the damage and they would consider a full refund. I sent them a video of the unit shutting off as I gently moved the electrical cord. Within two days I was notified that I would receive a refund of the purchase price. I am going to assume that I was unlucky enough to get a bad unit (it happens) but fortunate enough to deal with a company that believes in good customer service.
4413655
The customer service is awesome! I bought the item and had difficulty to slot my laptop into the cradle; not because I was getting a wrong part (that I thought earlier), but simply because I did not unlock the cradle. I email the customer service and within a day, they got back to me and provide technical support. Also, they are fair to mail me a charger which should come with the dock that did not come earlier. Overall, I am satisfied with the service and the product received.
3831105
Ok, product. Wrong size. My fault. Excellent customer service.
1385410
4 stars because it works as described. I simply plug it in and lay my phone on it with not much finagling to find the "sweet spot." It charges consistently without an issue...
HOWEVER.... It's a slow charge and for the time it has to sit there, it's easier to plug it in to the adaptive fast charger it came with and be able to use it while it charges. Also, not that i didn't expect it, but the charger needs power, so is not wireless itself.  Thus, essentially it is a middleman, doing the job of one product in two, slower steps.
 It's nice to leave by the bedside for an overnight charge when I'm too tired to grab a cord that fell or just don't need to use the phone for a while,  but all in all, it's a product I can live without. Should have used the money for a fast charger for car or another for travel.
I could see where if you had a ton of tech that wirelessly charged, or knew people that did and didn't want to carry cords around that this would be a nice universal thing to have around, but it is slow and only fits one object at a time. If you are going to leave a charger around for convenience,  just grab a regular fast charger unless you just enjoy the novelty something wireless-ishly charging.
Customer service was excellent, however, with the staff eager to ensure I was happy with my purchase and willing to above and beyond, even though I wasn't necessarily unhappy with the product itself, just the true usefulness of it. 60
3132891
5 Stars for both the product and service combined.
The product itself is pretty decent, nice bright light all around. I thought the price was just right for two lamps.
When I received the first pair, I found that the switch didn't work when I closed the lamps. I even disassembled the units and found that the switches didn't work.

I reached out to the manufacturer and I had a pair of replacement lamps within the next 2 or 3 days.

Thanks for the great customer service and the product!
2114651
My reason for providing a two star rating is due to one thing:  the wrist bands that the company provides.  The device itself is well engineered and functions as Misfit says (I'll get to that in a minute).

I have now had both the rubber like one that comes with the device and a metal one that Misfit sent me.  Neither one holds the device securely and safely in the band.  I have lost two devices due to their popping out of the wrist band and my not even knowing that the device was gone.  Whoever is in charge of engineering the bands should be shot.

That said, I am impressed with the device (it is a shame that Misfit allows the accessory - the band - to so negatively shape the customer experience).

The Shine syncs easily to my iPhone 6+.  It provides activity data that is, by my estimation, accurate and useful.  The sleep tracker has given me some objective criteria that has increased my health and well being.  It has accurately kept steps and provided activity feedback that is accurate and easy to access.

On top of a good product, the customer service has been speedy and generally, positive.  They sent me a replacement for one of the lost disks and sent me the metal wristband to use.  Based on the product and the product and customer service, I would have given the Shine a five and I was tempted to provide only a two (I REALLY don't like nor trust a company that invests so little in producing a functional accessory that is necessary to the use of the product.... like buying a car and finding that the tires that came with it all go flat in the first week).
4857541
The product and customer service are outstanding!
96791
Excellent product and the customer service is unmatched.
3489395
Great customer service, but bad product design
1957411
Product is effective, good customer service.
3459625
I'm in agreement with the 5* reviews here on the product.  The NavDock does everything it promises, was easy to install, and really expands the usability of my iPhone 3GS.  Listening to the music through a home theater system is breathtaking.

But what was really surprising was the customer service.  I had an initial problem that turned out to be an issue with one of my TVs.  I called the 800 number (easily found in the included user guide) and a real person answered the phone.  She listened to the problem, consulted with other techs, and when it wasn't anything they'd seen before, provided me immediately with an RMA and instructions via email to send the unit back for repair.  After all this, I decided to try the unit on other TVs in the house and it worked perfectly.  So no need to send it back after all.

Overall brilliant product and surprisingly responsive customer service.