Constantly drops connection; non support
585930
I dutifully followed the set up procedures and I could get the unit to connect only to find that it would stay connected from 5 to 20 minutes.  Then it would drop the connection or the connection would go from 54 Mbps to 1 Mbps and result in no connection at all. If I disconnected the power and then reconnected the power, it would do the same thing all over again.  My conclusion is that the firmware is buggy and does not work with a basic Linksys WRT54GL.

With all these wonderful comments regarding tech support, I figured I could get good support.  One afternoon between 2:00 and 3:00 pm PST, I called their support line 5 times and listened to a recording for 5 minutes only to be disconnected each time.  I returned the repeater today and I will never find out if their tech support is any good.  If they can't (won't) answer their phone, it's hard to determine whether their support is worth a darn.  They also do not respond to emails.

Purchasing this product is a gamble.  Caveat emptor!
4129687
This modem/wireless router started out great, but now the connection drops constantly. Next time I will buy my modem and router separately. Unfortunately I missed the return window. ARRIS has lost a customer because of this.
4410186
I'd love some feedback from the manufacturer on this - this is perhaps the first review I've left on Amazon. The device drops connection periodically, and only a full restart seems to permit reconnection to the Ethernet network, while other computers on the network remain in full communication. Using MBP, March 2015 model, OSX 10.10.5
2008980
consistently disconnects from bluetooth and is difficult to re-connect.
1486252
Purchased this from Amazon. The connection dropped every few seconds. Tried re-installing drivers and ended up plugging in an old Belkin adapter which worked just fine.  Guess I got a bad egg.
2021125
Bought this and the matching pcmcia card for my laptop.  Setup was very easy, and it worked just fine right out of the box.

But, in one weekend's worth of usage, I had horrible troubles with dropped connection.  According to the Dlink strength indicator, I had the full 108mbps throughput, and I was only about 20ft away from the router.  I returned it.

This is the second time that I have had this type of troubles with a Dlink router/pcmcia card combo.  No more dlink wireless for me.

My configuration that has been working for quite a while now is a dlink 614+ wireless 802.11b router (which does work fine) and a cheap Gigafast 80211b card.
1261265
I bought this router/modem to handle my high speed through Comcast.  Router started off fine but over the next month all our devices kept dropping connections.  I called Arris support line several times and they kept giving me the same fix.  It would fix for a day or two and then right back to dropping connection.  I would unplug and call support.  Support team never tried anything else.  I finally gave up and bought a new modem and separate router neither of them Arris.  Everything works great and connection never drops.  I would not recommend this product, I just spent $90 to drop in the trash.
1691899
"Server not responding" is consistent about 3-4 times a day. Had local telephone company check things out on their end;  they had to fix a couple things on their end, still drops constantly.  Did not have this problem with previous modem (different brand).
3901575
Connection to more than one drive drops and fails, almost ultimately crashing my entire OS. Forcing me to restart.
3779450
Drops connection to tablet all the time, very annoying.  Wish I had sent it back.
1624857
Wish I took the other 1 star reviews seriously. This router constantly drops Wifi connections. I'm litterialy 3 feet away from this thing, with at most 2 devices connected wirelessly at any given moment. All of which drop consistently throughout the day.

Switching between the bands does nothing, nor does updating the firmware.
4139861
After a power outage or service outage from the ISP, (or even sometimes randomly),  the ASUS router drops out and will not recommunicate with the modem.  No amount of cycling power on either re-establishes communication.  It just will not reconnect to the internet for days on end and then suddenly, poof! it works.  There are serious issues with this device I that I simply do not have the technical wherewithal to troubleshoot.  Tired, tired, TIRED of dealing with it.  Finally unplugged it and plugged my D-Link DIR-655 back in and it fired up and works like a charm.  When this ASUS was working, it definitely had better range than the 655 (I have to pair the 655 with a DLINK DAP-1320 and run a second SSID for my basement), but the communication drops were driving me nuts.  Maybe I will try again when a new firmware is available, I was running 3.0.0.4_376_1071.
2415786
Connection very loose,  takes forever to charge due to bad connection
406960
Constantly disconnects from my PC and PS3, making gaming impossible.
1812214
I purchased the product June 25, 2018. It drops the connection with the ISP intermittently, perhaps 5 times a day. It is impossible to get any customer support from netgear, been on hold for 30 minutes or more and the online support is useless.
3682799
From the get go, this router had the tendency to drop the line and stop working.  It would go for two days straight, and then not work for several hours.  Resetting had little effect.  I called Linksys support several times, and finally they sent a replacement.  The replacement has the same problems with dropping the line, sometimes for hours.  Two routers and several service calls.  I cannot recommend this product.  Contacting support is an adventure.  My next router will be with a different vendor.
3319220
these things always start losing connection after a few months, inevitable. doesnt even matter the brand, sooner or later the wear and tear will make this the most frustrating thing to try to fix.