Good customer service
579777
Customer service works very hard to keep their customers happy.
2104341
When I comment that it hadn't been working well, they sent me the new one.
It is very good service.  New one is working well.  Thank you.  My kid will love it.
373501
I had difficulty receiving this item. It wound up being the USPS being the problem. When I called Customer Service, the company offered to send out a replacement.  Good service!
3618154
Great customer services. Good product, recommend.
4532264
Good for the price, not great. Scissors don't seem sharp enough, but the customer service dept was spot on, on making it right.  I would order from this company again.
2940518
Great customer service. I had a problem at first and they offered a quick return. Problem was with my phone and not the amp.
4553133
This is my second one. the other on lasted for two seasons. This one ripped where the climbing holes are on the first use. This was a birthday party for my 5 year old granddaughter and about 10 friends, none over 60 lbs. It didn't happen until near the end of the party so not a huge problem. Called the seller the next day and they immediately shipped a new one. Four stars for the good customer service. For me, the product is worth it if it lasts through one season.
684372
Timely Shipping. Good customer service. Product works as advertised.
4184385
Good customer service! They were willing to go the extra mile to help me get the correct bulbs for the UV lights we have. The first set did not work in our system so they replaced them with another set of UV bulbs that worked perfectly. Very grateful for the good customer service!
3703126
I wasn't happy with my first purchase. Thankfully, their customer service was very nice, and they worked with me so I could receive a replacement.  I am happy with my purchase.
2133735
It's a good product, but when our set arrived, the key would only fit one lock.  We contacted the company and they were quick to respond and correct the problem.  I give them 5 Stars for Customer Satisfaction!
1128351
Power washer worked great initially.  It stopped working after a few uses.  I called customer service. They were very easy to get a hold of.  They spent about 10 minutes on the phone trouble shooting with me.  When it would not work, James( the customer service rep), asked me to email the receipt for proof of purchase and they would send me a new one.  I received the replace mt in about a week.  Although I'm disappointed that the first one failed, the customer service was excellent.  Hopefully the new on holds up.
1381075
The product is very good. The customer Support is even better, I have a small issue and they resolve it right away.
2646298
The first one broke, but I received superb customer service for the replacement.  The product is good when it works.
4008045
Broke after a week
Update  K&S has contacted me and assured me that it may have been a flaw in the manufacturing and will replace at no charge.
I do appreciate there prompt response to my message and will write another review when I recieve the replacement.
Great customer response.
2236913
I liked these while they lasted, although they broke within the first couple of months. But I wasn't terribly upset given the price. I contacted them about a warranty replacement, and they were very prompt in their response, which was very nice. I will have to pay for the shipping of the return item, but that's a fairly small price to pay for a replacement. I am happy with the service.
4437713
Have bought good headphones from them before, & I happened to have an incident where I had defective headphones so I emailed the seller to replace them, and without a doubt they sent me a new pair that worked fine free of charge. Customer service 5/5, Quality of headphone 3.5/5  but overall good for the price.