Something, either the support, or the mechanism Broke inside the unit as shown. It is not repairable, only replaceable.
595722
Well it broke about 2 weeks ago. Dont know how or why. Only thing I can think of is its made in China garbage.lasted about 1 year. I don't know.  You decide ???
2961657
Really bummed out. Long story short, The MiniBrute is busted. And I know that I did what ever I can/could to make sure there wasn't an idiot switch or something. I think I just got a bad one, hpefully the seller will let me send this one back and they can send me a new one. We will see.
3484078
It arrived broken. I opened it to see why it wasn't working. Its a small little plastic/aluminum piece that is easily broken. What an Illusion. Im pretty sure i child can break it by turning thr knob with a bit of force.
934279
I think this hardware defective. I am going to ask for a replacement. If cant be replaced then will ask for a refund
2837865
This thing worked fine for 6 months, then the mechanism inside broke. Would not buy if you are a heavy user, like a grade school teacher.

I have changed this from a 2 star to a 4 star rating since I was able to repair it. We will see how long it holds up. If it gets me through this school year and half of next I will change it to five star.
4494253
In going threw the items and seeing how each work one of the pieces is broken ... wondering how we can get it replaced?
4895220
It was broken upon arrival. I wanted to replace it but never had the time to. It also was inexpensive so I took the loss. :(
4444325
Congratulations, don't know how you did it, but it's broken out of the box. Doesn't fire. How can something with like three moving pieces be broken? It can probably be fixed but I don't know
3223040
Mine broke so I had to send it back.  That could've been a fluke, so judge the one-star accordingly!
3723500
One of the shelf units is assembled OK. But for the other one, one of the parts is broken and screws cannot be screwed in. The 1800 customer support number cannot go through.
3061465
A small section of the plastic "exoskeleton" broke after a month or two of use. The case still works, but it's annoying that a piece is missing. Wish we could return/exchange since it seems defective.
1369853
I have used this humidifier for over a year now. It is a good humidifier but last night, I damaged the connector to the plug in the base. The connector had broken and come loose inside the base. I asked a neighbor to open the base - there are screws located under the round foam pads - and using superglue, glued the connector back to the opening in the base. This part is fragile and the manufacturer should reinforce this part to be more rugged to avoid incidents like this in the future.
4201903
The chain broke after 4 months.  Due to the design of the plastic switch inside, it was not possible to replace the chain (it broke off inside the unit).
4612835
A piece of the unit was broke and I have never received the replacement. My husband fixed it so I could use it but I have a brand new product with a broken piece
3704381
One small black plastic piece is broken, but I don't want to send it back.  Not sure how to get the piece replaced?
3030707
The side where it supposed to open is not clear. It broke the same day, few hours later when somebody else tried to open it.
1557297
The item isn't bad, and it's in fully functional condition, but had there been pictures of the specific unit I was purchasing to let me know *part of the switch is broken off*, I probably would not have purchase it. Not sure who's to blame here, Amazon or the specific seller, but this should be addressed.