Charged twice for same streaming movie
583437
This isn't a review exactly.  Though I loved the movie which we rented thru Roku, I'm emailing about my frustration not being able to contact customer service!  I ordered this movie on May 31, 2016, for the price of $2.99 and it told me we had 29 days to view it.  It is a long movie and we chose to finish it on June 1.  I selected resume but it charged me $3.99 this time when it should have been free.  Be VERY careful when choosing an option on Roku!  I have spent 15 minutes on Amazon site trying to find an appropriate site to address a refund from Amazon but am at a loss.  Will not make that mistake again!
1087827
I own this great movie. The download for future watching, failed. Twice.
1997458
Would have maybe enjoyed it more, but this is the second straight movie I habve been challenged in getting it to stream. Couldn't finish the movie and yet I am still billed. I find that Netflix movie stream and my own satellite choice for pay for view are a much better choice.
1094573
There were so many interruption in the streaming that I was never able to finish the movie.  I tried to go on line to contact Amazon about this issue and could not find a user friendly way to correct the problem.  I like I paid for nothing.
4649787
You had the audacity to charge for 2 separate mailings when you put both products in the same envelope. Furthermore you would have overcharged if you sent one package. I should receive a refund and you should change your charging in this manner.
2492731
I had ordered these many times before,  and have been very happy with the quality so when I placed the same order again, I very suprised at the low price (but pleased, non the less, so I ordered two boxes). When they arrived, I learned why the price was so low.  Instead of two boxes of 10, as it states on the page, it was only TWO SINGLE FILES, for which I paid over $6.00 each, pluis shipping and tax.  All totaled, I ended up paying $20.29 for TWO SINGLE FOLDERS.  Please be careful, if it seems to good to be true it probably is.
4333586
i have ordered on item and received two copies. i was billed twice. is there any remedy for this to avoid future mishaps like this.
3968621
I am sure this is a good movie, but I paid to rent it and it used to play on my Kindle.  I can't even find anywhere tor request a refund for VOD.  I have wasted the last 20 mins trying to find a way to do so, gave up so I am writing this bad review.
4744589
I thought I rented this movie, but turns out I purchased it  ok movie, but not good enough for me to own. How do I un purchas this movie ???
2111656
I enjoyed the movie, not the playback. It paused and sped up dozens of times, both days I tried to view it. This hasn't happened with other movies I've rented from Amazon. Yes, I cleared my cookies and cache, tried different browsers, tested internet speed, and tested playback with Netflix, Hulu, and Youtube. They all worked fine. Not sure what's up with this one, but there's also no easy way to contact support to let them know and ask for a refund.
393189
I rented through an Android tablet, which is not yet well supported by Amazon.  The video was a little jumpy at points, but I had no complaints.  Then, Amazon emailed me that from their end, the quality of my streaming video wasn't acceptable to them so they were refunding my money. That'll make me much less afraid to rent another movie in this format.  Maybe tonight.
4700320
Do not rent from Amazon Prime!!! Along with the commentator below, I was unable to stream this movie. The sound work but the picture would not stream.
4175504
Service is decent but even with Prime so many of the titles still have a rental fee.  Have had some issues with it stopping during movie play but not too often
3273787
Everything was great but I got double charged for this except for the paying twice the amount everything else was great
2225547
Awesome movie the one I recieved  stops once or twice but oh well was only .99 plus shipping!
4061411
I spent 18.00 dollars on a movie that will not play!!!  This is frustrating!
605560
watched 2min. but paid for whole movie.disappointed in policy.should have a buffer so if a movie not enjoyable in first 5 min.it should not be chargeable.