works great - and even better - great support
591544
works great - and even better - great support.  I felt like Norman Rockwell was taking care of me when I had a small issue.
1055166
Needed some up setting up the web app. Called Amcrest support.  They answered immediately without many prompts to go thru.  The support tech, Dennis, was a big help and get me up running quickly.  One of the best tech support I've ever run into.  Highly recommended.
2921276
I called the support line for help and they had me up and running in a few minutes. Very pleased with this product and the telephone support.  Make the instructions more clear (especially adding and syncing the heart rate strap) and you'll get five stars from me.  All in all, though, a great product at a great price.
4222831
D-LINK's support is really good.  A representative  (Badge # AR004217) just spent over an hour with me figuring out a connection challenge and updating my settings (Case # C6792740).
  My initial call to D-LINK went through to a live person quickly.  The representative helping me was patient, polite, and considerate.  She helped me through all the steps necessary to diagnose my problem and install the latest firmware.  It took a while, but she hung in there and provided really great service.
  Good hardware is fine, but it eventually needs support.  I'm glad I went with a D-Link product, because the support is outstanding.
3370333
For a tech challenged guy, the help from the CS grew was great! They were patient and most helpful to talk me thru the options to handle my router and it's compatibility or lack there of with the GDB device. Great support and pleasant as well.
1193748
I bought this because I wanted a wireless adapter that was recognized by Linux. This fits the bill.

I had some trouble at first, but their support was very helpful, and I figured out the problem was not the adapter but a switch on my PC. Ubuntu Linux recognized it as soon as I plugged it in.

I am pleased with both the adapter and the promptness and quality of their support.
2053692
Outstanding product, easy setup, great support!
2508536
First one was malfunctioning, Windows 10 picked up on this and gave me an error on it. So it did not work.

Contacted Avantree support, and let me tell you, these guys stand by their products and are a great team of support. They stuck by me until there was a solution. Their email response team was fast, sometimes in the same day.
They didn't give up. Everyone was nice. They returned my phone call's.
For the reason of such great support, I would purchase other items from them in the future.

In the end, they sent me a knew adapter and it worked the very first time I plugged it in. Drivers installed right away and that was that, it worked.
So the first one was a defect. And that happens.
The Avantree crew took care of me and made things right.

Thanks Avantree
1651713
I did a lot of research before buying this, but now that I have it, I love it.  I did have a little difficulty with port forwarding - the Vulkano did automatically forward the ports on the router, but apparently with DSL you also have to do something with the DMZ hosting on the modem first (which the Vulkano did NOT do automatically).  This is apparently not a problem with cable modems, just DSL modems.  However Abhineet Kumar in technical support was WONDERFUL.  I spent no time on hold, he remotely accessed my computer setup and fixed it all in less than 10 minutes - and even explained to me what he did so I could save that information for future use.

I can't wait to use it more - cheaper than paying Mediacom $11 a month for DVR service, and the streaming of live TV to my PC has worked really well even with a modest 1.5 Mbps DSL connection - a few buffering hiccups now and again but that's not the fault of the Vulkano.  I don't have a smartphone so cannot comment on how that streaming works, but players for smartphones and PCs/Macs are free on Monsoon's website and firmware updates look to be automatic.  Saved a lot of money by buying this one here with the SD card (rather than one with a harddrive).

UPDATE:  Have now been using this for a month & still very happy.  Had to call tech support again for a remote viewing problem while I was at my beach condo.  Wish I had gotten that tech's name because he was excellent too.  He worked with me, then after we disconnected he worked on the problem all afternoon, and then cslled me that evening to tell me he had the problem solved!  I can't say enough about how good tech support is - particularly when compared to Comcast, Mediacom, etc.  I did end up buying an inexpensive eSATA harddrive here on Amazon (not from Vulkano)for $59, connected it up and it formatted properly and worked right away - now have 300 gig for recording.
2649237
II had a few issues getting the camera set up to work with both Security Spy and the Synology Surveillance Station, but I found the Sunba support to be terrific. I wanted to make this a five star review based on what great support they gave me, but I had to be realistic and admit that it would have been better if I hadn't needed support at all.  That said, I am enjoying this camera a lot.

  It really helps to have a windows machine available to set up this camera, but it is possible to set it up on a mac.- as long as you don't want to change too many of the defaults.

  One of the issues I was a password problem.  I changed the admin password to something really long with lots of characters and symbols, and I was never able to log back in again.  Support helped me to reset it, and then I made sure that I tested the passworded account before removing the un-passworded account.

  I also had a problem with the camera not focusing on distant objects at full zoom, but Sunba sent me instructions on how to have the camera re-calibrate the lens and now it works perfectly.  Windows was needed for that process.

  At this point I definitely would buy another of these cameras, although I have no data on longevity.  The pan is incredibly quick, and the zoom is amazing.  The image quality is fine.  Most of my other cameras are hikvision, and this seems similar to them.  I haven't checked to see how much power it is drawing from my PoE switch, but I haven't had any power issues.
968845
Great support. Had issues setting up cameras and support did it with ease. Support agent Irish was extremely helpful. The pan and zoon features are great! I am currently using it for baby monitoring and plan to use it everyday.
1408491
This item was a replacement for one I had previously purchased several years ago that failed.  The newly purchased item is quite as satisfactory as the previous one.  The support is excellent and was very helpful in assisting me in reconfiguring my account and system to remove the previous unit and install the new one.
4405213
The Belkin Wireless N+ is a replacement for  Netgear WNR854T which dropped dead after one year of service. Checking the internet for comments about model WNR854T, apparently the common complaint is it will cease to function with no apperent reason for a failure. I purchased the Belkin Wireless N+ from recommendations and reviews on the internet. I did have a little difficulty setting it up , but the Belkin technical support people are very helpful, and walked me through the set up procedures. Belkin followed up via email,asking me to review the quality of the support I received. The unit provides a stronger signal then did WNR854T. My sons computer  located on the second story has no problem finding the internet. I've noticed less frequency of re- booting with this unit. So far it is performing flawlessly. I can recommend it deserves&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Belkin-Wireless-N-802-11n-Router-Black/dp/B001CEYYFK/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Belkin Wireless N+ 802.11n Router (Black)</a>a consideration to buy.
3098786
A good product that does exactly what it says it will, with excellent customer support.
64705
I had called technical support (1-888-212-7538) again because there was a red light at the back of my Amcrest camera.  This was a brand new camera and I've had issues setting up the wifi connection from day 1.  Arthur was the representative I was connected to and he did an excellent job walking me through the debugging process via TeamViewerQS.  He ensured that the camera was connected to the correct IP address and showed me how to check it through Amcrest IPconfig.  The technical support for Amcrest is great!  Although, I've had to call them 2 days in a row for a brand new product purchase, the technical support has been expert professionalism.  Thanks very much!
473405
The original unit that arrived had a problem in that it would connect and then disconnect over and over.  I would not have noticed right away except for the sound of it connecting and disconnecting.  It took me a bit to figure out what was doing it as this was a new computer setup.

I sent a note to their support asking what I should try to fix thinking perhaps a firmware update or something and they sent me a replacement unit that they pre-tested to me which works great.

GREAT SUPPORT!

As for the product, other than the bright blue lights (looks like an space console with all the lights everthing has now days in the dark) it works great.  Most of the devices connected are USB2 but I do have a USB3 device connected now and it works well.
2825487
Just received camera yesterday. Had no problem setting up for local wireless viewing with EZ link app. Had trouble setting remote viewing with my new Comcast wireless router. Called Foscam Tec support. Was on hold for awhile, but well worth the wait. Talked with Bill Hawkins. He login into my computer remotely and had be up and running quickly. He didn't rush be off the phone , so I could check everything out before hanging up. I'm very impressed with the support received. There are a lot of cheaper cameras out there, but not with the support I received. Thanks Bill