Awesome Watch -- Amazon Customer Service to the Rescue!
586165
Was in Las Vegas and found this Victorinox Switch ARmy Mens 241436 Stainless Steel Black Face watch in a Jewelry store.  They wanted $400.00 bucks... figured I could buy it online and save some $$$.  Ordered from Amazon and had the watch overnighted.. I just couldn't wait.  Watch was factory new.  Had it sized at a local jewelry store and went home to realize that the hour and minute hands were NOT moving.. but the second has was!!!

I was super pissed and thought.. Here We Go....  But to my amazement after calling Amazon, they said NO PROBLEM..we will overnight a replacement and then just return the defective watch with the return label included in the replacement shipment to us within 30 days!  Super easy and incredible CUSTOMER SERVICE from Amazon.  Couldnt be more happy with the watch.  Get comments and compliments all the time.  Buy in faith with Amazon.  Their customer service is unbelievably good.  Thanks Amazon.
2384114
This watch is very sharp and looks great.  My only complaint was that Mr Watch failed to ship the watch when they stated through Amazon. Amazon notified me that they hadn't received confirmation of shipment.  So I emailed Mr Watch's customer service and asked when I'd expect it to ship, and reminded them that they had agreed to ship the week prior.  They shipped it that day, and it came fairly quickly, but I didn't like the fact that they needed reminder of the order.  I'm very happy with Amazon, but Mr Watch will need to work on my approval.
1915967
Just logged on to Amazon to check the price because I was going to possibly buy another one, only to see that there's a possibility that there is problem with this specific watch I purchased. The following was posted on Amazon.com as of 04/28/14:

Item Under Review

While this item is available from other marketplace sellers on this page, it is not currently offered by Amazon.com because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!)

We're working to fix the problem as quickly as possible.

As a customer who purchased this watch on or around 04/22-04/23/14, I would like to be informed about what the possible problem is. I would like that peace of mind, knowing I did not purchase one of the defective watches.

Thank you Amazon for your prompt attention to this matter.
2353991
This watch with its eye catching design & color scheme is the perfect, inexpensive watch for any kid learning to tell the time as it has both digital & analogue displays.
It has all the other functions you'd expect in a kids digital watch but not only that, it's waterproof!..so your kids can impress their friends too!
However, I was most impressed by the distributing companies customer service in mainland China.
The light stopped functioning after a couple weeks.
I returned the watch but also moved house in the interim.
Unfortunately the watch they sent out as a replacement, didn't reach my new address on time so the mail service returned the sender.
The company came to the rescue & before they had even received the return the sender watch, they without hesitation mailed out another watch to my new address.
The result?..a very happy Dad & an ecstatic kid!!
Thank you again Vigoroso!!
4191792
I am so pleased with this watch. I haven't taken it off since i got it.  When worn at a business meeting, numerous compliments. No problem wearing it working out, in the shower, playing tennis, etc. Then the value - it cost less, including shipping, than a theatre ticket. When you see it discounted; get it. Typical great Amazon service.
2922558
I don't usually write reviews simply out of not being a priority. I've choose to make an exception this time because the customer service by Alisten E-tRon has been fantastic! I purchased the watch for its simplicity and price. I work in athletic and have been through a smart watch every year for the past 3 years. Just need time, date, and timer.  Alisten E-tRon Has followed up to make sure I am enjoying the watch and offer personal email to return if anything should happen. Bought it for cheap, but receive Rolex like service!
479660
ON THE DAY I RECEIVED IT: I like this watch much more than I thought I would! I have been having trouble finding a watch that I thought would look right on my wrist. Most of the watches available right now have really large faces in my opinion, and my wrist is pretty small. I liked the overall look of this one, although I wondered if the face would be too big. I love it! The face is large but it looks fine on my wrist, and I think the thin band prevents me from looking like I'm a little kid playing dress-up with my dad's watch. I would absolutely buy this watch again.

AFTER TWO DAYS: I'm very disappointed. The watch stopped working. Maybe it's a dead battery, but I only got it two days ago, and it's not a simple matter of replacing the battery myself. I need to take it somewhere to have it replaced -- and then I'm out the money for the battery replacement if that turns out not to be the problem. Too risky; I returned it. I went to Dillard's and bought the same watch in a different color.
1859205
I bought this watch knowing I have a large wrist that is tough to find watches for. I liked the look of the Henry Jay Aquamaster and I love the Amazon return policy. The watch arrived and sadly the band was too small. I almost returned the watch, in fact, I initiated the return procedure, but liked the way the watch felt. It in every way looked and felt like a watch that cost $$$$! I thought why not contact Henry Jay and see if getting a few links to increase the band size was possible. Reggie from Henry Jay Customer Service returned my email that very same day and sent me two links within the week.
I am very happy with my Henry Jay!
3232728
FIRST....this is a GREAT watch....as in VERY great considering the 3 year warranty!  Read on if you have ANY concerns about the warranty.  Not all Seiko watches sold on Amazon are.  However, IF it meets the criteria below....RELAX....it IS covered...smile!
Apparently from forums and such, some people have experienced difficulty getting Seiko Factory Service on some Seiko watches sold on Amazon.  Just because it's sold ON Amazon doesn't mean it's sold BY Amazon.  PLEASE NOTE....the key word is "BY".  ONLY specific Seiko watches sold BY and SHIPPED BY Amazon LLC are covered by Seiko.  THESE WATCHES ARE CLEARLY IDENTIFIED BY AMAZON.  IF THEY SAY ON THEIR WEBSITE IT HAS A SEIKO 3 YEAR WARRANTY AND THEY ARE THE "SELLER" AND THE "SHIPPER", YOU HAVE NO PROBLEM, SO DON'T BE CONCERNED!  I was and I received to following message from Seiko Customer Service earlier today which I have quoted exactly.  Custserv@seikousa.com on Tue, Dec 15, 2015, "Thank you for contacting the SCA Service Center.  Please know that Amazon.com themself is one of our Authorized Internet Retailers (ship from and sold by Amazon LLC) therefore the Seiko product that you procure should be authentic with manufactures limited warranty card.  Best regards, SCA."
If you would like a similar letter verifying the warranty on your own purchase just email Seiko on their USA website.  I got a response in 2 work days.  Now, of course, if you'd prefer, you can buy from a lot of authorized Seiko dealers out there and get the same warranty.  Of course, you will pay retail or at least a lot more than Amazon's prices as a rule....but hey...it's only money.  Right?  (grin)
77395
My husband loved this watch! So beautiful. I thought there was a problem with the second hand not working, but it turned out what I thought was the second hand was actually the stopwatch! No wonder it wouldn't move! Regardless, they responded to my email very quickly and courteously. I didn't give 5 stars only because it took so long to get the watch because it came from China. I didn't realize that when I bought it for Christmas.
776527
This is one excellent watch and worth the extra money over the lower numbered model (3449 I believe).  I actually upgraded to this  model and have received nothing but compliments!  This is however, one large watch!! It is massive and not for someone with a small wrist.  Even the heavy leather strap says BIG!  The most important factor I want to bring out in this review is that it is exceptionally accurate at keeping TIme, and that is what I need in a good watch.
I bought this from Amazon and would recommend this watch to anyone who is a fancier of big watches that work incredibly well!!  This is now my primary watch and I just love it!
Robert,  Levittown, PA
2004983
After wearing the watch for about a week, the bezel around the face got really tight and I could no longer spin it.  I returned it and received a new one and so far so good.  As usual, Amazon is awesome and I got the new watch in a few days and just received the refund today.

Update: Its been a few months since I received my replacement and the bezel is holding up great. I have worn this watch just about everyday and it has exceeded my expectations.
4906602
I purchased this item for my wife for Christmas.  First of all, she loves the watch and it is truly an excellent timepiece.  It is very versatile.  It can be worn as a daily watch and it also goes well with formal gowns.  She is extremely happy with the purchase.  The price I paid through Amazon.com was excellent.

I only have two concerns with my purchase.  I purchased the watch in November.  Later I realized that I purchased the watch 1 day prior to the official Amazon.com Christmas season.  Items purchased during the Amazon.com Christmas season can be returned through some date in Jan.  I called Amazon.com to see if they could allow me the opportunity to fall under that policy if for some reason she was unhappy with the purchase. Amazon.com informed me that would be impossible but I could return the item and repurchase the watch and then it would fall under the policy - I was amazed that they would not allow me to fall under the Christmas policy. Secondly, my wife's watch did not include the standard TAG warranty card nor the TAG authentication card- the warranty card is required if you send the watch to TAG for maintenance or repair.  Eventually, when I send the watch to TAG for maintenance I'm pretty certain that i will have to pay the full price without the benefit of the warranty that I should have received. (and hopefully, the confirm my beleif that the watch is authentic.)  By the way I know TAG watches should arrive with these items as my TAG (purchased at a jewelry store) has both cards.
3278645
We love this watch.  My wife has owned it for 12 years.  This summer, my 4 year old accidentally threw it in the trash can and although I looked through 6 tons of garbage at the local transfer station for 3 hours in 90 degree heat, I couldn't find it...bummer.  So, after we got $3000 back from insurance (ouch, it appreciated from $3000 to $6300 in 12 years and I never updated my policy!!), we had to buy her a new one.  Was hesitant buying it on Amazon vs. the Cartier store, but due to the fact it was a replacement, and we only got $3000 from insurance, we went for it.  Everything went great.  The concierge service is very helpful and attentive, and over communicates with you to give you the comfort that you are not throwing away $5,100 and getting burned on the internet in some scam on a knockoff.  It arrived on time, all Cartier official boxes, papers, etc. were in tact, and it's in perfect working order.  My wife is very happy!!  I hope not to need the Amazon 2 year warranty, but we will see.
1682113
I love this watch! It's probably the best deal you will get for watches on Amazon. It's not necessarily a 700 dollar watch as it claims to be, but it is competitive with similar watches you would buy for 300-400 USD. It looks fantastic, although it is very large and heavy. The watch band is also enormous, I have relatively large wrists and I needed to have two links removed for it to fit me. The clasp is very high quality and can't accidentally be undone. The watch also keeps very accurate time(which is expected from swiss quartz), and it looks fantastic. If you want a high quality watch, but aren't looking to spend several hundred dollars, this sale is a great opportunity to pick one up.
4391651
Love the watch.  It has a large face, which I like.  This is my second one.  The first one came and did not run.  Called Amazon and they immediately sent a replacement, which also didn't run.  Rather than send the  2nd watch back, I went and bought a battery.  The price of the watch and battery was still a good deal.
366276
I'm really impressed with the quality of this beautiful timepiece.  The one hand concept is certaily unique and the watch seems built to stand the test of time.  Attention to detail is apparent.  The watch just has a very nice, quality feel to it.  The design is simple, sleek and sexy  I love it!

As impressed as I am with the watch, I'm most impressed with the customer service I received from this exceptional company.  I had the opportunity to email them a few times with questions before my purchase.  They were quick to reply, very helpful and extraordinarily gratious.  It's refreshing to know great customer service still exists.  I wish more companies cared for cutomers the way the Slow team obviously does.

If you've been searching for a unique, high quality watch that's backed by a great company, look no further.  I say Slow is the way to go!