what are the requirements for customer care?
17082
['Patience.', 'Attentiveness.', 'Ability to communicate clearly.', 'Knowledge of the product.', 'Ability to use positive language.', 'Acting skills.', 'Time management skills.', 'Ability to read customers.']
74265
['High Level of Customer Service.', 'Good Communication Skills.', 'Formal Training.', 'High Levels of Cultural Awareness.', 'Have the Ability to Multitask.', 'Work Well in a Team.', 'Be Flexible.']
192887
['knowledge of public safety and security.', 'customer service skills.', 'the ability to accept criticism and work well under pressure.', 'patience and the ability to remain calm in stressful situations.', 'to be thorough and pay attention to detail.', 'sensitivity and understanding.']
64778
['Minimum age of 18 to 21.', '2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course.', 'There is usually a minimum height requirement.', 'Must be able to swim 25 metres.', 'Good eyesight.', 'Fluent in English and a second language if possible.', 'Previous experience in customer service role.']
186889
Customer Services Communicating clearly and active listening are key customer service skills, whether you are speaking with customers in person or on the phone. Empathy, emotional intelligence and positivity will also help you engage with customers who need help or are unhappy with a product or service.
886101
['Functionality. Customers need your product or service to function the way they need in order to solve their problem or desire.', 'Price. Customers have unique budgets with which they can purchase a product or service.', 'Convenience. ... ', 'Experience. ... ', 'Design. ... ', 'Reliability. ... ', 'Performance. ... ', 'Efficiency.']
1068551
['to be thorough and pay attention to detail.', 'sensitivity and understanding.', 'customer service skills.', 'patience and the ability to remain calm in stressful situations.', 'the ability to work well with others.', 'the ability to work on your own.', 'excellent verbal communication skills.', 'business management skills.']
905634
['Managing a team of representatives offering customer support.', 'Overseeing the customer service process.', 'Resolving customer complaints brought to your attention.', 'Creating policies and procedures.', 'Planning the training and standardization of service delivery.']
1164220
['Maintain Customer Relationships.', 'Identify Service Requirements.', 'Sign up Customers to Standard Services.', 'Customer Satisfaction Survey.', 'Handle Customer Complaints.', 'Monitor Customer Complaints.']
1430817
['Welcoming guests in a friendly and professional way.', 'Addressing and escalating customer complaints.', 'Providing information about facilities, programs and other services.']
1427089
['Customer rating of at least 4.7.', 'Acceptance rate of at least 70%**', 'Completion rate of at least 95%', '100 completed deliveries during the last month.', 'At least 200 lifetime deliveries completed.']
1142415
['Basic Math.', 'Interpersonal Communication/Written and Verbal Communication.', 'Time Management.', 'Product Knowledge.', 'Telephone Etiquette.', 'Customer Service.', 'Dispute resolution.', 'Dependability.']
12358
[' Customer Identification Program (CIP) ... ', ' Customer Due Diligence. ... ', ' Ongoing Monitoring.']
496524
Primary responsibilities Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling.
704054
Typical Duties of a Customer Service Representative: Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.
1389401
['customer service skills.', 'excellent verbal communication skills.', 'active listening skills.', 'to be thorough and pay attention to detail.', 'the ability to use your initiative.', 'persistence and determination.', 'patience and the ability to remain calm in stressful situations.', 'analytical thinking skills.']
237455
['Try Not to Take it Personally. Your aim should always be customer satisfaction, whatever the situation. ... ', 'Reassure the Customer. ... ', 'Show Empathy. ... ', 'Keep it Factual. ... ', 'Add Personality. ... ', 'Offer Solutions. ... ', 'Let the Customer Vent. ... ', 'Take Suggestions to Management.']