In addition , other management improvement efforts , such as implementation of the CFO Act , and FMFIA [ Federal Managers ' Financial Integrity Act ] , customer service initiatives , reengineering , and Total Quality Management , etc . , should be incorporated into the GPRA framework to capitalize on the synergy and availability of key information and to improve responsiveness to customers and other stakeholders .
Our management efforts are focused on utilizing the GPRA framework information to improve our relationship with our customers and stakeholders .