Strategic planning , building partnerships , human capital strategies , financial management and other critical factors will make the difference between a department that can quickly rise to the challenge of its mission and one that might otherwise become mired in major problems and obstacles that hamper efforts to protect the nation from terrorism .
Other critical factors that make a difference between a department that might become mired in different problems and obstacles , and a department that can quickly rise to the challenge of its mission , is the age , race and gender oof the company workers .