Lessons learned from 20 years of CBE’s occupant surveys. A data-driven analysis of occupant workspace dissatisfaction. Occupant satisfaction with the indoor environment in seven commercial buildings in Singapore. We agree with this comment. Apart from the design evaluation, POE is also one of the mainstream research methods that can effectively diagnosing operation problems. The description and citations were inserted in the updated manuscript. Revision in Page 2 Line 77 ~ 80: “Moreover, from the perspective of building operation, the POE results also provide evaluation and feedback from occupants to the stakeholders and building managers on workplace biophilic design. Since POE is one of the mainstream research methods that can effectively diagnosing operation problems [54, 55, 56].” Citations are added in the Reference list: Graham, L.T., Parkinson, T., Schiavon, S., 2021. Buildings and Cities 2(1):166-184. DOI: 10.5334/bc.76 Kent, M., Parkinson, T., Kim, J., Schiavon, S., 2021. Building and Environment 205, 108270 Cheung, T., Schiavon, S., Graham, L.T., Tham, K.W., 2021. Building and environment (188). DOI：10.1016/j.buildenv.2020.107443 Point 5:
Those are usually applicable in other building typologies, such as hotels or residential.