Generate text that refutes this claim: Closed source software is better at meeting consumer needs.  Closed source software companies are more than capable of segmenting their products to reach each part of the market, as Microsoft has shown by producing its new Windows 7 operating system in a record six different versions.  Microsoft’s monopoly of desktop computers ensures that if a programmer produces a niche software package or software translation for a specialized purpose, that programmer knows that potential clients will almost certainly be able to run the program if it is designed for Windows. If this monopoly is broken up and governments start to push Linux or other open source alternatives, the programmer will either have to develop for two or more platforms, thereby increasing the cost of the final product, or they will have to gamble on a single platform; both options would reduce the likelihood of the niche solution reaching the clients that need it.  While open source software does allow anyone to spot a potential market and customize software to sell to that market, that access is also its great undoing. The type of accessibility that many open source products pride themselves on providing leaves projects open to abuse, either by well-meaning amateurs or intentional wreckers. Constant self-policing by the open source community is required, in order to guarantee the stability of the software it creates. An analogy can be drawn with Wikipedia, where the freedom of the mob led to defamatory statements being written about the former editor of USA Today [i] . Governments should be wary of relying on an anarchic, self-organising community to serve their IT needs, no matter how smart and well intentioned the members of that community may be.  [i] Seigenthaler, John. .”A false Wikipedia “biography”.” USA Today. 29 November 2005
digital freedoms intellectual property house believes governments should
As the demands of government IT departments become more and more complex, software developers are forced to become increasingly specialized. Yet big firms like Microsoft often lack specialist depth and an understanding of niche markets (such as the market for specialist brail screen readers, which blind individuals use to interact with computers). In many instances, governments’ needs will be better met by the open source market, where innovation and flexibility are built in.  One area where is the open source community’s ability to innovate is particularly relevant to governments is language; Microsoft only supports 33 languages in Windows XP and around 20 in Office XP, as they do not have the economic incentive to provide versions for other languages and dialects. Yet governments often need to provide access to information in dozens of languages and dialects (particularly in countries like Spain with regional languages like Catalan and Basque, or India with its 18 official languages and 1000 dialects). Open source software can easily be adapted to those languages. For instance, OpenOffice has been adapted into 75 languages including Slovenian, Icelandic, Lao, Latvian, Welsh, Yiddish, Basque and Galician, and Indian languages such as Gujarati, Devanagari, Kannada and Malayalam. By using the open-source model of sharing the workload between many users, the Hungarian Foundation for Free Software was able to translate OpenOffice in three days with the help of just over a hundred programmers.  By providing software specialized for the local market, government can encourage greater IT usage by citizens, thereby increasing the skill level of the workforce and multiplying the cost savings made by shifting government services online.