Generate text that refutes this claim: Online courses undermine live communication with professors and other students  Online courses impair live communication between students and professors and among students. For instance, Coursera professors ask students not to email them because due to high numbers of students taking the course meaning they cannot reply [22]. Moreover, due to pre-recorded lectures, there is no option of asking professors questions. There are no live class discussions. Sure students could email each other, but it is more difficult to freely communicate with people you do not know and never met. It is also difficult to imagine that, given their numbers, students could get personal feedback on their progress from professors themselves, and not, say, teaching assistants (as Coursera does) or even from computers. Lack of personal feedback and engagement with professors and other students in discussions of the material decreases the quality of education.
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It is not true that online communications cannot be as good as real life communications. MOOCs platforms already are addressing student and professor involvement via such means as discussions in internet forums, Google hang-outs etc. This communication can be expanded to other means that the internet provides, such as Skype chats, conference calls, instant messaging, and even broadcasting live podcasts where people can ask questions online. Plus, it is not true that students would not be able to communicate among themselves given the possibilities of social media. Sure, they probably won't meet other students in real life, but that does not mean they cannot try to get to know each other online, especially since this is the only option. The internet has the capability to promote inclusive dialogue between students and professors, this capability just is not used to the fullest at the moment.