Daily Papers

Tourism Recommender Systems (TRS) have traditionally focused on providing personalized travel suggestions, often prioritizing user preferences without considering broader sustainability goals. Integrating sustainability into TRS has become essential with the increasing need to balance environmental impact, local community interests, and visitor satisfaction. This paper proposes a novel approach to enhancing TRS for sustainable city trips using Large Language Models (LLMs) and a modified Retrieval-Augmented Generation (RAG) pipeline. We enhance the traditional RAG system by incorporating a sustainability metric based on a city's popularity and seasonal demand during the prompt augmentation phase. This modification, called Sustainability Augmented Reranking (SAR), ensures the system's recommendations align with sustainability goals. Evaluations using popular open-source LLMs, such as Llama-3.1-Instruct-8B and Mistral-Instruct-7B, demonstrate that the SAR-enhanced approach consistently matches or outperforms the baseline (without SAR) across most metrics, highlighting the benefits of incorporating sustainability into TRS.

Tourism affects not only the tourism industry but also society and stakeholders such as the environment, local businesses, and residents. Tourism Recommender Systems (TRS) can be pivotal in promoting sustainable tourism by guiding travelers toward destinations with minimal negative impact. Our paper introduces a composite sustainability indicator for a city trip TRS based on the users' starting point and month of travel. This indicator integrates CO2e emissions for different transportation modes and analyses destination popularity and seasonal demand. We quantify city popularity based on user reviews, points of interest, and search trends from Tripadvisor and Google Trends data. To calculate a seasonal demand index, we leverage data from TourMIS and Airbnb. We conducted a user study to explore the fundamental trade-offs in travel decision-making and determine the weights for our proposed indicator. Finally, we demonstrate the integration of this indicator into a TRS, illustrating its ability to deliver sustainable city trip recommendations. This work lays the foundation for future research by integrating sustainability measures and contributing to responsible recommendations by TRS.

The Tourism and Destination Management Organization (DMO) industry is rapidly evolving to adapt to new technologies and traveler expectations. Generative Artificial Intelligence (AI) offers an astonishing and innovative opportunity to enhance the tourism experience by providing personalized, interactive and engaging assistance. In this article, we propose a generative AI-based chatbot for tourism assistance. The chatbot leverages AI ability to generate realistic and creative texts, adopting the friendly persona of the well-known Italian all-knowledgeable aunties, to provide tourists with personalized information, tailored and dynamic pre, during and post recommendations and trip plans and personalized itineraries, using both text and voice commands, and supporting different languages to satisfy Italian and foreign tourists expectations. This work is under development in the Molise CTE research project, funded by the Italian Minister of the Economic Growth (MIMIT), with the aim to leverage the best emerging technologies available, such as Cloud and AI to produce state of the art solutions in the Smart City environment.

Tibet, ensconced within China's territorial expanse, is distinguished by its labyrinthine and heterogeneous topography, a testament to its profound historical heritage, and the cradle of a unique religious ethos. The very essence of these attributes, however, has impeded the advancement of Tibet's tourism service infrastructure, rendering existing smart tourism services inadequate for the region's visitors. This study delves into the ramifications of informational disparities at tourist sites on Tibetan tourism and addresses the challenge of establishing the Large Language Model (LLM) evaluation criteria. It introduces an innovative approach, the DualGen Bridge AI system, employing supervised fine-tuning techniques to bolster model functionality and enhance optimization processes. Furthermore, it pioneers a multi-structured generative results assessment framework. Empirical validation confirms the efficacy of this framework. The study also explores the application of the supervised fine-tuning method within the proprietary DualGen Bridge AI, aimed at refining the generation of tourist site information. The study's findings offer valuable insights for optimizing system performance and provide support and inspiration for the application of LLM technology in Tibet's tourism services and beyond, potentially revolutionizing the smart tourism industry with advanced, tailored information generation capabilities.

Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and travel planning. To address this challenge, we constructed a supervised fine-tuning dataset for the culture and tourism domain, named Cultour. This dataset consists of three parts: tourism knowledge base QA data, travelogues data, and tourism diversity QA data. Additionally, we propose TourLLM, a Qwen-based model supervised fine-tuned with Cultour, to improve the quality of the information provided about attractions and travel planning. To evaluate the performance of TourLLM, we employed both automatic and human evaluation, and we proposed a human evaluation criterion named CRA (Consistency, Readability, Availability). The experimental results demonstrate the effectiveness of the responses generated by the TourLLM. Our proposed Cultour is accessible at https://github.com/mrweiqk/Cultour.

Developing an accurate tourism forecasting model is essential for making desirable policy decisions for tourism management. Early studies on tourism management focus on discovering external factors related to tourism demand. Recent studies utilize deep learning in demand forecasting along with these external factors. They mainly use recursive neural network models such as LSTM and RNN for their frameworks. However, these models are not suitable for use in forecasting tourism demand. This is because tourism demand is strongly affected by changes in various external factors, and recursive neural network models have limitations in handling these multivariate inputs. We propose a multi-head attention CNN model (MHAC) for addressing these limitations. The MHAC uses 1D-convolutional neural network to analyze temporal patterns and the attention mechanism to reflect correlations between input variables. This model makes it possible to extract spatiotemporal characteristics from time-series data of various variables. We apply our forecasting framework to predict inbound tourist changes in South Korea by considering external factors such as politics, disease, season, and attraction of Korean culture. The performance results of extensive experiments show that our method outperforms other deep-learning-based prediction frameworks in South Korea tourism forecasting.