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SubscribeConstructing interval variables via faceted Rasch measurement and multitask deep learning: a hate speech application
We propose a general method for measuring complex variables on a continuous, interval spectrum by combining supervised deep learning with the Constructing Measures approach to faceted Rasch item response theory (IRT). We decompose the target construct, hate speech in our case, into multiple constituent components that are labeled as ordinal survey items. Those survey responses are transformed via IRT into a debiased, continuous outcome measure. Our method estimates the survey interpretation bias of the human labelers and eliminates that influence on the generated continuous measure. We further estimate the response quality of each labeler using faceted IRT, allowing responses from low-quality labelers to be removed. Our faceted Rasch scaling procedure integrates naturally with a multitask deep learning architecture for automated prediction on new data. The ratings on the theorized components of the target outcome are used as supervised, ordinal variables for the neural networks' internal concept learning. We test the use of an activation function (ordinal softmax) and loss function (ordinal cross-entropy) designed to exploit the structure of ordinal outcome variables. Our multitask architecture leads to a new form of model interpretation because each continuous prediction can be directly explained by the constituent components in the penultimate layer. We demonstrate this new method on a dataset of 50,000 social media comments sourced from YouTube, Twitter, and Reddit and labeled by 11,000 U.S.-based Amazon Mechanical Turk workers to measure a continuous spectrum from hate speech to counterspeech. We evaluate Universal Sentence Encoders, BERT, and RoBERTa as language representation models for the comment text, and compare our predictive accuracy to Google Jigsaw's Perspective API models, showing significant improvement over this standard benchmark.
Robots Can Feel: LLM-based Framework for Robot Ethical Reasoning
This paper presents the development of a novel ethical reasoning framework for robots. "Robots Can Feel" is the first system for robots that utilizes a combination of logic and human-like emotion simulation to make decisions in morally complex situations akin to humans. The key feature of the approach is the management of the Emotion Weight Coefficient - a customizable parameter to assign the role of emotions in robot decision-making. The system aims to serve as a tool that can equip robots of any form and purpose with ethical behavior close to human standards. Besides the platform, the system is independent of the choice of the base model. During the evaluation, the system was tested on 8 top up-to-date LLMs (Large Language Models). This list included both commercial and open-source models developed by various companies and countries. The research demonstrated that regardless of the model choice, the Emotions Weight Coefficient influences the robot's decision similarly. According to ANOVA analysis, the use of different Emotion Weight Coefficients influenced the final decision in a range of situations, such as in a request for a dietary violation F(4, 35) = 11.2, p = 0.0001 and in an animal compassion situation F(4, 35) = 8.5441, p = 0.0001. A demonstration code repository is provided at: https://github.com/TemaLykov/robots_can_feel
Trust Modeling in Counseling Conversations: A Benchmark Study
In mental health counseling, a variety of earlier studies have focused on dialogue modeling. However, most of these studies give limited to no emphasis on the quality of interaction between a patient and a therapist. The therapeutic bond between a patient and a therapist directly correlates with effective mental health counseling. It involves developing the patient's trust on the therapist over the course of counseling. To assess the therapeutic bond in counseling, we introduce trust as a therapist-assistive metric. Our definition of trust involves patients' willingness and openness to express themselves and, consequently, receive better care. We conceptualize it as a dynamic trajectory observable through textual interactions during the counseling. To facilitate trust modeling, we present MENTAL-TRUST, a novel counseling dataset comprising manual annotation of 212 counseling sessions with first-of-its-kind seven expert-verified ordinal trust levels. We project our problem statement as an ordinal classification task for trust quantification and propose a new benchmark, TrustBench, comprising a suite of classical and state-of-the-art language models on MENTAL-TRUST. We evaluate the performance across a suite of metrics and lay out an exhaustive set of findings. Our study aims to unfold how trust evolves in therapeutic interactions.
Modeling Emotional Trajectories in Written Stories Utilizing Transformers and Weakly-Supervised Learning
Telling stories is an integral part of human communication which can evoke emotions and influence the affective states of the audience. Automatically modeling emotional trajectories in stories has thus attracted considerable scholarly interest. However, as most existing works have been limited to unsupervised dictionary-based approaches, there is no benchmark for this task. We address this gap by introducing continuous valence and arousal labels for an existing dataset of children's stories originally annotated with discrete emotion categories. We collect additional annotations for this data and map the categorical labels to the continuous valence and arousal space. For predicting the thus obtained emotionality signals, we fine-tune a DeBERTa model and improve upon this baseline via a weakly supervised learning approach. The best configuration achieves a Concordance Correlation Coefficient (CCC) of .8221 for valence and .7125 for arousal on the test set, demonstrating the efficacy of our proposed approach. A detailed analysis shows the extent to which the results vary depending on factors such as the author, the individual story, or the section within the story. In addition, we uncover the weaknesses of our approach by investigating examples that prove to be difficult to predict.
EmoMent: An Emotion Annotated Mental Health Corpus from two South Asian Countries
People often utilise online media (e.g., Facebook, Reddit) as a platform to express their psychological distress and seek support. State-of-the-art NLP techniques demonstrate strong potential to automatically detect mental health issues from text. Research suggests that mental health issues are reflected in emotions (e.g., sadness) indicated in a person's choice of language. Therefore, we developed a novel emotion-annotated mental health corpus (EmoMent), consisting of 2802 Facebook posts (14845 sentences) extracted from two South Asian countries - Sri Lanka and India. Three clinical psychology postgraduates were involved in annotating these posts into eight categories, including 'mental illness' (e.g., depression) and emotions (e.g., 'sadness', 'anger'). EmoMent corpus achieved 'very good' inter-annotator agreement of 98.3% (i.e. % with two or more agreement) and Fleiss' Kappa of 0.82. Our RoBERTa based models achieved an F1 score of 0.76 and a macro-averaged F1 score of 0.77 for the first task (i.e. predicting a mental health condition from a post) and the second task (i.e. extent of association of relevant posts with the categories defined in our taxonomy), respectively.
Conversational Analysis of Daily Dialog Data using Polite Emotional Dialogue Acts
Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness.
FEEL: A Framework for Evaluating Emotional Support Capability with Large Language Models
Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial methodologies face challenges in effectively appraising the emotional support capability. These metrics exhibit a low correlation with human judgments. Concurrently, manual evaluation methods extremely will cause high costs. To solve these problems, we propose a novel model FEEL (Framework for Evaluating Emotional Support Capability with Large Lan-guage Models), employing Large Language Models (LLMs) as evaluators to assess emotional support capabilities. The model meticulously considers various evaluative aspects of ESC to apply a more comprehensive and accurate evaluation method for ESC. Additionally, it employs a probability distribution approach for a more stable result and integrates an ensemble learning strategy, leveraging multiple LLMs with assigned weights to enhance evaluation accuracy. To appraise the performance of FEEL, we conduct extensive experiments on existing ESC model dialogues. Experimental results demonstrate our model exhibits a substantial enhancement in alignment with human evaluations compared to the baselines. Our source code is available at https://github.com/Ansisy/FEEL.
EmoVoice: LLM-based Emotional Text-To-Speech Model with Freestyle Text Prompting
Human speech goes beyond the mere transfer of information; it is a profound exchange of emotions and a connection between individuals. While Text-to-Speech (TTS) models have made huge progress, they still face challenges in controlling the emotional expression in the generated speech. In this work, we propose EmoVoice, a novel emotion-controllable TTS model that exploits large language models (LLMs) to enable fine-grained freestyle natural language emotion control, and a phoneme boost variant design that makes the model output phoneme tokens and audio tokens in parallel to enhance content consistency, inspired by chain-of-thought (CoT) and modality-of-thought (CoM) techniques. Besides, we introduce EmoVoice-DB, a high-quality 40-hour English emotion dataset featuring expressive speech and fine-grained emotion labels with natural language descriptions. EmoVoice achieves state-of-the-art performance on the English EmoVoice-DB test set using only synthetic training data, and on the Chinese Secap test set using our in-house data. We further investigate the reliability of existing emotion evaluation metrics and their alignment with human perceptual preferences, and explore using SOTA multimodal LLMs GPT-4o-audio and Gemini to assess emotional speech. Demo samples are available at https://anonymous.4open.science/r/EmoVoice-DF55. Dataset, code, and checkpoints will be released.
Automatically Select Emotion for Response via Personality-affected Emotion Transition
To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses or empathetically respond to the emotion of users, yet the individual difference in emotion expression is overlooked. This may lead to inconsistent emotional expressions and disinterest users. To tackle this issue, we propose to equip the dialog system with personality and enable it to automatically select emotions in responses by simulating the emotion transition of humans in conversation. In detail, the emotion of the dialog system is transitioned from its preceding emotion in context. The transition is triggered by the preceding dialog context and affected by the specified personality trait. To achieve this, we first model the emotion transition in the dialog system as the variation between the preceding emotion and the response emotion in the Valence-Arousal-Dominance (VAD) emotion space. Then, we design neural networks to encode the preceding dialog context and the specified personality traits to compose the variation. Finally, the emotion for response is selected from the sum of the preceding emotion and the variation. We construct a dialog dataset with emotion and personality labels and conduct emotion prediction tasks for evaluation. Experimental results validate the effectiveness of the personality-affected emotion transition.
Emotion Alignment: Discovering the Gap Between Social Media and Real-World Sentiments in Persian Tweets and Images
In contemporary society, widespread social media usage is evident in people's daily lives. Nevertheless, disparities in emotional expressions between the real world and online platforms can manifest. We comprehensively analyzed Persian community on X to explore this phenomenon. An innovative pipeline was designed to measure the similarity between emotions in the real world compared to social media. Accordingly, recent tweets and images of participants were gathered and analyzed using Transformers-based text and image sentiment analysis modules. Each participant's friends also provided insights into the their real-world emotions. A distance criterion was used to compare real-world feelings with virtual experiences. Our study encompassed N=105 participants, 393 friends who contributed their perspectives, over 8,300 collected tweets, and 2,000 media images. Results indicated a 28.67% similarity between images and real-world emotions, while tweets exhibited a 75.88% alignment with real-world feelings. Additionally, the statistical significance confirmed that the observed disparities in sentiment proportions.
TONE: A 3-Tiered ONtology for Emotion analysis
Emotions have played an important part in many sectors, including psychology, medicine, mental health, computer science, and so on, and categorizing them has proven extremely useful in separating one emotion from another. Emotions can be classified using the following two methods: (1) The supervised method's efficiency is strongly dependent on the size and domain of the data collected. A categorization established using relevant data from one domain may not work well in another. (2) An unsupervised method that uses either domain expertise or a knowledge base of emotion types already exists. Though this second approach provides a suitable and generic categorization of emotions and is cost-effective, the literature doesn't possess a publicly available knowledge base that can be directly applied to any emotion categorization-related task. This pushes us to create a knowledge base that can be used for emotion classification across domains, and ontology is often used for this purpose. In this study, we provide TONE, an emotion-based ontology that effectively creates an emotional hierarchy based on Dr. Gerrod Parrot's group of emotions. In addition to ontology development, we introduce a semi-automated vocabulary construction process to generate a detailed collection of terms for emotions at each tier of the hierarchy. We also demonstrate automated methods for establishing three sorts of dependencies in order to develop linkages between different emotions. Our human and automatic evaluation results show the ontology's quality. Furthermore, we describe three distinct use cases that demonstrate the applicability of our ontology.
iNews: A Multimodal Dataset for Modeling Personalized Affective Responses to News
Current approaches to emotion detection often overlook the inherent subjectivity of affective experiences, instead relying on aggregated labels that mask individual variations in emotional responses. We introduce iNews, a novel large-scale dataset explicitly capturing subjective affective responses to news headlines. Our dataset comprises annotations from 291 demographically diverse UK participants across 2,899 multimodal Facebook news posts from major UK outlets, with an average of 5.18 annotators per sample. For each post, annotators provide multifaceted labels including valence, arousal, dominance, discrete emotions, content relevance judgments, sharing likelihood, and modality importance ratings (text, image, or both). Furthermore, we collect comprehensive annotator persona information covering demographics, personality, media trust, and consumption patterns, which explain 15.2% of annotation variance - higher than existing NLP datasets. Incorporating this information yields a 7% accuracy gain in zero-shot prediction and remains beneficial even with 32-shot. iNews will enhance research in LLM personalization, subjectivity, affective computing, and individual-level behavior simulation.
Emotion Identification for French in Written Texts: Considering their Modes of Expression as a Step Towards Text Complexity Analysis
The objective of this paper is to predict (A) whether a sentence in a written text expresses an emotion, (B) the mode(s) in which it is expressed, (C) whether it is basic or complex, and (D) its emotional category. One of our major contributions, through a dataset and a model, is to integrate the fact that an emotion can be expressed in different modes: from a direct mode, essentially lexicalized, to a more indirect mode, where emotions will only be suggested, a mode that NLP approaches generally don't take into account. Another originality is that the scope is on written texts, as opposed usual work focusing on conversational (often multi-modal) data. In this context, modes of expression are seen as a factor towards the automatic analysis of complexity in texts. Experiments on French texts show acceptable results compared to the human annotators' agreement, and outperforming results compared to using a large language model with in-context learning (i.e. no fine-tuning).
UDDETTS: Unifying Discrete and Dimensional Emotions for Controllable Emotional Text-to-Speech
Recent neural codec language models have made great progress in the field of text-to-speech (TTS), but controllable emotional TTS still faces many challenges. Traditional methods rely on predefined discrete emotion labels to control emotion categories and intensities, which can't capture the complexity and continuity of human emotional perception and expression. The lack of large-scale emotional speech datasets with balanced emotion distributions and fine-grained emotion annotations often causes overfitting in synthesis models and impedes effective emotion control. To address these issues, we propose UDDETTS, a neural codec language model unifying discrete and dimensional emotions for controllable emotional TTS. This model introduces the interpretable Arousal-Dominance-Valence (ADV) space for dimensional emotion description and supports emotion control driven by either discrete emotion labels or nonlinearly quantified ADV values. Furthermore, a semi-supervised training strategy is designed to comprehensively utilize diverse speech datasets with different types of emotion annotations to train the UDDETTS. Experiments show that UDDETTS achieves linear emotion control along the three dimensions of ADV space, and exhibits superior end-to-end emotional speech synthesis capabilities.
Language Model Council: Benchmarking Foundation Models on Highly Subjective Tasks by Consensus
The rapid advancement of Large Language Models (LLMs) necessitates robust and challenging benchmarks. Leaderboards like Chatbot Arena rank LLMs based on how well their responses align with human preferences. However, many tasks such as those related to emotional intelligence, creative writing, or persuasiveness, are highly subjective and often lack majoritarian human agreement. Judges may have irreconcilable disagreements about what constitutes a better response. To address the challenge of ranking LLMs on highly subjective tasks, we propose a novel benchmarking framework, the Language Model Council (LMC). The LMC operates through a democratic process to: 1) formulate a test set through equal participation, 2) administer the test among council members, and 3) evaluate responses as a collective jury. We deploy a council of 20 newest LLMs on an open-ended emotional intelligence task: responding to interpersonal dilemmas. Our results show that the LMC produces rankings that are more separable, robust, and less biased than those from any individual LLM judge, and is more consistent with a human-established leaderboard compared to other benchmarks.
Integrating Wearable Sensor Data and Self-reported Diaries for Personalized Affect Forecasting
Emotional states, as indicators of affect, are pivotal to overall health, making their accurate prediction before onset crucial. Current studies are primarily centered on immediate short-term affect detection using data from wearable and mobile devices. These studies typically focus on objective sensory measures, often neglecting other forms of self-reported information like diaries and notes. In this paper, we propose a multimodal deep learning model for affect status forecasting. This model combines a transformer encoder with a pre-trained language model, facilitating the integrated analysis of objective metrics and self-reported diaries. To validate our model, we conduct a longitudinal study, enrolling college students and monitoring them over a year, to collect an extensive dataset including physiological, environmental, sleep, metabolic, and physical activity parameters, alongside open-ended textual diaries provided by the participants. Our results demonstrate that the proposed model achieves predictive accuracy of 82.50% for positive affect and 82.76% for negative affect, a full week in advance. The effectiveness of our model is further elevated by its explainability.
Multitask Learning and Multistage Fusion for Dimensional Audiovisual Emotion Recognition
Due to its ability to accurately predict emotional state using multimodal features, audiovisual emotion recognition has recently gained more interest from researchers. This paper proposes two methods to predict emotional attributes from audio and visual data using a multitask learning and a fusion strategy. First, multitask learning is employed by adjusting three parameters for each attribute to improve the recognition rate. Second, a multistage fusion is proposed to combine results from various modalities' final prediction. Our approach used multitask learning, employed at unimodal and early fusion methods, shows improvement over single-task learning with an average CCC score of 0.431 compared to 0.297. A multistage method, employed at the late fusion approach, significantly improved the agreement score between true and predicted values on the development set of data (from [0.537, 0.565, 0.083] to [0.68, 0.656, 0.443]) for arousal, valence, and liking.
Sentient Agent as a Judge: Evaluating Higher-Order Social Cognition in Large Language Models
Assessing how well a large language model (LLM) understands human, rather than merely text, remains an open challenge. To bridge the gap, we introduce Sentient Agent as a Judge (SAGE), an automated evaluation framework that measures an LLM's higher-order social cognition. SAGE instantiates a Sentient Agent that simulates human-like emotional changes and inner thoughts during interaction, providing a more realistic evaluation of the tested model in multi-turn conversations. At every turn, the agent reasons about (i) how its emotion changes, (ii) how it feels, and (iii) how it should reply, yielding a numerical emotion trajectory and interpretable inner thoughts. Experiments on 100 supportive-dialogue scenarios show that the final Sentient emotion score correlates strongly with Barrett-Lennard Relationship Inventory (BLRI) ratings and utterance-level empathy metrics, validating psychological fidelity. We also build a public Sentient Leaderboard covering 18 commercial and open-source models that uncovers substantial gaps (up to 4x) between frontier systems (GPT-4o-Latest, Gemini2.5-Pro) and earlier baselines, gaps not reflected in conventional leaderboards (e.g., Arena). SAGE thus provides a principled, scalable and interpretable tool for tracking progress toward genuinely empathetic and socially adept language agents.
Emotion Recognition based on Psychological Components in Guided Narratives for Emotion Regulation
Emotion regulation is a crucial element in dealing with emotional events and has positive effects on mental health. This paper aims to provide a more comprehensive understanding of emotional events by introducing a new French corpus of emotional narratives collected using a questionnaire for emotion regulation. We follow the theoretical framework of the Component Process Model which considers emotions as dynamic processes composed of four interrelated components (behavior, feeling, thinking and territory). Each narrative is related to a discrete emotion and is structured based on all emotion components by the writers. We study the interaction of components and their impact on emotion classification with machine learning methods and pre-trained language models. Our results show that each component improves prediction performance, and that the best results are achieved by jointly considering all components. Our results also show the effectiveness of pre-trained language models in predicting discrete emotion from certain components, which reveal differences in how emotion components are expressed.
Emo-DPO: Controllable Emotional Speech Synthesis through Direct Preference Optimization
Current emotional text-to-speech (TTS) models predominantly conduct supervised training to learn the conversion from text and desired emotion to its emotional speech, focusing on a single emotion per text-speech pair. These models only learn the correct emotional outputs without fully comprehending other emotion characteristics, which limits their capabilities of capturing the nuances between different emotions. We propose a controllable Emo-DPO approach, which employs direct preference optimization to differentiate subtle emotional nuances between emotions through optimizing towards preferred emotions over less preferred emotional ones. Instead of relying on traditional neural architectures used in existing emotional TTS models, we propose utilizing the emotion-aware LLM-TTS neural architecture to leverage LLMs' in-context learning and instruction-following capabilities. Comprehensive experiments confirm that our proposed method outperforms the existing baselines.
Beyond No: Quantifying AI Over-Refusal and Emotional Attachment Boundaries
We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.
BAH Dataset for Ambivalence/Hesitancy Recognition in Videos for Behavioural Change
Recognizing complex emotions linked to ambivalence and hesitancy (A/H) can play a critical role in the personalization and effectiveness of digital behaviour change interventions. These subtle and conflicting emotions are manifested by a discord between multiple modalities, such as facial and vocal expressions, and body language. Although experts can be trained to identify A/H, integrating them into digital interventions is costly and less effective. Automatic learning systems provide a cost-effective alternative that can adapt to individual users, and operate seamlessly within real-time, and resource-limited environments. However, there are currently no datasets available for the design of ML models to recognize A/H. This paper introduces a first Behavioural Ambivalence/Hesitancy (BAH) dataset collected for subject-based multimodal recognition of A/H in videos. It contains videos from 224 participants captured across 9 provinces in Canada, with different age, and ethnicity. Through our web platform, we recruited participants to answer 7 questions, some of which were designed to elicit A/H while recording themselves via webcam with microphone. BAH amounts to 1,118 videos for a total duration of 8.26 hours with 1.5 hours of A/H. Our behavioural team annotated timestamp segments to indicate where A/H occurs, and provide frame- and video-level annotations with the A/H cues. Video transcripts and their timestamps are also included, along with cropped and aligned faces in each frame, and a variety of participants meta-data. We include results baselines for BAH at frame- and video-level recognition in multi-modal setups, in addition to zero-shot prediction, and for personalization using unsupervised domain adaptation. The limited performance of baseline models highlights the challenges of recognizing A/H in real-world videos. The data, code, and pretrained weights are available.
Explainable Multimodal Emotion Reasoning
Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.
Human-like Affective Cognition in Foundation Models
Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI at these inferences? We introduce an evaluation framework for testing affective cognition in foundation models. Starting from psychological theory, we generate 1,280 diverse scenarios exploring relationships between appraisals, emotions, expressions, and outcomes. We evaluate the abilities of foundation models (GPT-4, Claude-3, Gemini-1.5-Pro) and humans (N = 567) across carefully selected conditions. Our results show foundation models tend to agree with human intuitions, matching or exceeding interparticipant agreement. In some conditions, models are ``superhuman'' -- they better predict modal human judgements than the average human. All models benefit from chain-of-thought reasoning. This suggests foundation models have acquired a human-like understanding of emotions and their influence on beliefs and behavior.
That is Unacceptable: the Moral Foundations of Canceling
Canceling is a morally-driven phenomenon that hinders the development of safe social media platforms and contributes to ideological polarization. To address this issue we present the Canceling Attitudes Detection (CADE) dataset, an annotated corpus of canceling incidents aimed at exploring the factors of disagreements in evaluating people canceling attitudes on social media. Specifically, we study the impact of annotators' morality in their perception of canceling, showing that morality is an independent axis for the explanation of disagreement on this phenomenon. Annotator's judgments heavily depend on the type of controversial events and involved celebrities. This shows the need to develop more event-centric datasets to better understand how harms are perpetrated in social media and to develop more aware technologies for their detection.
CULEMO: Cultural Lenses on Emotion -- Benchmarking LLMs for Cross-Cultural Emotion Understanding
NLP research has increasingly focused on subjective tasks such as emotion analysis. However, existing emotion benchmarks suffer from two major shortcomings: (1) they largely rely on keyword-based emotion recognition, overlooking crucial cultural dimensions required for deeper emotion understanding, and (2) many are created by translating English-annotated data into other languages, leading to potentially unreliable evaluation. To address these issues, we introduce Cultural Lenses on Emotion (CuLEmo), the first benchmark designed to evaluate culture-aware emotion prediction across six languages: Amharic, Arabic, English, German, Hindi, and Spanish. CuLEmo comprises 400 crafted questions per language, each requiring nuanced cultural reasoning and understanding. We use this benchmark to evaluate several state-of-the-art LLMs on culture-aware emotion prediction and sentiment analysis tasks. Our findings reveal that (1) emotion conceptualizations vary significantly across languages and cultures, (2) LLMs performance likewise varies by language and cultural context, and (3) prompting in English with explicit country context often outperforms in-language prompts for culture-aware emotion and sentiment understanding. We hope this benchmark guides future research toward developing more culturally aligned NLP systems.
Large Language Models Understand and Can be Enhanced by Emotional Stimuli
Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.
Daisy-TTS: Simulating Wider Spectrum of Emotions via Prosody Embedding Decomposition
We often verbally express emotions in a multifaceted manner, they may vary in their intensities and may be expressed not just as a single but as a mixture of emotions. This wide spectrum of emotions is well-studied in the structural model of emotions, which represents variety of emotions as derivative products of primary emotions with varying degrees of intensity. In this paper, we propose an emotional text-to-speech design to simulate a wider spectrum of emotions grounded on the structural model. Our proposed design, Daisy-TTS, incorporates a prosody encoder to learn emotionally-separable prosody embedding as a proxy for emotion. This emotion representation allows the model to simulate: (1) Primary emotions, as learned from the training samples, (2) Secondary emotions, as a mixture of primary emotions, (3) Intensity-level, by scaling the emotion embedding, and (4) Emotions polarity, by negating the emotion embedding. Through a series of perceptual evaluations, Daisy-TTS demonstrated overall higher emotional speech naturalness and emotion perceiveability compared to the baseline.
User Guide for KOTE: Korean Online Comments Emotions Dataset
Sentiment analysis that classifies data into positive or negative has been dominantly used to recognize emotional aspects of texts, despite the deficit of thorough examination of emotional meanings. Recently, corpora labeled with more than just valence are built to exceed this limit. However, most Korean emotion corpora are small in the number of instances and cover a limited range of emotions. We introduce KOTE dataset. KOTE contains 50k (250k cases) Korean online comments, each of which is manually labeled for 43 emotion labels or one special label (NO EMOTION) by crowdsourcing (Ps = 3,048). The emotion taxonomy of the 43 emotions is systematically established by cluster analysis of Korean emotion concepts expressed on word embedding space. After explaining how KOTE is developed, we also discuss the results of finetuning and analysis for social discrimination in the corpus.
Long-Short Distance Graph Neural Networks and Improved Curriculum Learning for Emotion Recognition in Conversation
Emotion Recognition in Conversation (ERC) is a practical and challenging task. This paper proposes a novel multimodal approach, the Long-Short Distance Graph Neural Network (LSDGNN). Based on the Directed Acyclic Graph (DAG), it constructs a long-distance graph neural network and a short-distance graph neural network to obtain multimodal features of distant and nearby utterances, respectively. To ensure that long- and short-distance features are as distinct as possible in representation while enabling mutual influence between the two modules, we employ a Differential Regularizer and incorporate a BiAffine Module to facilitate feature interaction. In addition, we propose an Improved Curriculum Learning (ICL) to address the challenge of data imbalance. By computing the similarity between different emotions to emphasize the shifts in similar emotions, we design a "weighted emotional shift" metric and develop a difficulty measurer, enabling a training process that prioritizes learning easy samples before harder ones. Experimental results on the IEMOCAP and MELD datasets demonstrate that our model outperforms existing benchmarks.
EmoSpeech: Guiding FastSpeech2 Towards Emotional Text to Speech
State-of-the-art speech synthesis models try to get as close as possible to the human voice. Hence, modelling emotions is an essential part of Text-To-Speech (TTS) research. In our work, we selected FastSpeech2 as the starting point and proposed a series of modifications for synthesizing emotional speech. According to automatic and human evaluation, our model, EmoSpeech, surpasses existing models regarding both MOS score and emotion recognition accuracy in generated speech. We provided a detailed ablation study for every extension to FastSpeech2 architecture that forms EmoSpeech. The uneven distribution of emotions in the text is crucial for better, synthesized speech and intonation perception. Our model includes a conditioning mechanism that effectively handles this issue by allowing emotions to contribute to each phone with varying intensity levels. The human assessment indicates that proposed modifications generate audio with higher MOS and emotional expressiveness.
Linear Representations of Sentiment in Large Language Models
Sentiment is a pervasive feature in natural language text, yet it is an open question how sentiment is represented within Large Language Models (LLMs). In this study, we reveal that across a range of models, sentiment is represented linearly: a single direction in activation space mostly captures the feature across a range of tasks with one extreme for positive and the other for negative. Through causal interventions, we isolate this direction and show it is causally relevant in both toy tasks and real world datasets such as Stanford Sentiment Treebank. Through this case study we model a thorough investigation of what a single direction means on a broad data distribution. We further uncover the mechanisms that involve this direction, highlighting the roles of a small subset of attention heads and neurons. Finally, we discover a phenomenon which we term the summarization motif: sentiment is not solely represented on emotionally charged words, but is additionally summarized at intermediate positions without inherent sentiment, such as punctuation and names. We show that in Stanford Sentiment Treebank zero-shot classification, 76% of above-chance classification accuracy is lost when ablating the sentiment direction, nearly half of which (36%) is due to ablating the summarized sentiment direction exclusively at comma positions.
UniMSE: Towards Unified Multimodal Sentiment Analysis and Emotion Recognition
Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and models. We perform modality fusion at the syntactic and semantic levels and introduce contrastive learning between modalities and samples to better capture the difference and consistency between sentiments and emotions. Experiments on four public benchmark datasets, MOSI, MOSEI, MELD, and IEMOCAP, demonstrate the effectiveness of the proposed method and achieve consistent improvements compared with state-of-the-art methods.
THAI Speech Emotion Recognition (THAI-SER) corpus
We present the first sizeable corpus of Thai speech emotion recognition, THAI-SER, containing 41 hours and 36 minutes (27,854 utterances) from 100 recordings made in different recording environments: Zoom and two studio setups. The recordings contain both scripted and improvised sessions, acted by 200 professional actors (112 females and 88 males, aged 18 to 55) and were directed by professional directors. There are five primary emotions: neutral, angry, happy, sad, and frustrated, assigned to the actors when recording utterances. The utterances are annotated with an emotional category using crowdsourcing. To control the annotation process's quality, we also design an extensive filtering and quality control scheme to ensure that the majority agreement score remains above 0.71. We evaluate our annotated corpus using two metrics: inter-annotator reliability and human recognition accuracy. Inter-annotator reliability score was calculated using Krippendorff's alpha, where our corpus, after filtering, achieved an alpha score of 0.692, higher than a recommendation of 0.667. For human recognition accuracy, our corpus scored up to 0.772 post-filtering. We also provide the results of the model trained on the corpus evaluated on both in-corpus and cross-corpus setups. The corpus is publicly available under a Creative Commons BY-SA 4.0, as well as our codes for the experiments.
Improving Language Models for Emotion Analysis: Insights from Cognitive Science
We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main methods of emotion annotation in natural language processing and their connections to psychological theories. We also present the two main types of analyses of emotional communication in cognitive pragmatics. Finally, based on the cognitive science research presented, we propose directions for improving language models for emotion analysis. We suggest that these research efforts pave the way for constructing new annotation schemes, methods, and a possible benchmark for emotional understanding, considering different facets of human emotion and communication.
A Labelled Dataset for Sentiment Analysis of Videos on YouTube, TikTok, and Other Sources about the 2024 Outbreak of Measles
The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.
Towards Emotion-Based Synthetic Consciousness: Using LLMs to Estimate Emotion Probability Vectors
This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.
Wav2Small: Distilling Wav2Vec2 to 72K parameters for Low-Resource Speech emotion recognition
Speech Emotion Recognition (SER) needs high computational resources to overcome the challenge of substantial annotator disagreement. Today SER is shifting towards dimensional annotations of arousal, dominance, and valence (A/D/V). Universal metrics as the L2 distance prove unsuitable for evaluating A/D/V accuracy due to non converging consensus of annotator opinions. However, Concordance Correlation Coefficient (CCC) arose as an alternative metric for A/D/V where a model's output is evaluated to match a whole dataset's CCC rather than L2 distances of individual audios. Recent studies have shown that Wav2Vec2.0 / WavLM architectures outputing a float value for each A/D/V dimension achieve today's State-of-the-art (SOTA) CCC on A/D/V. The Wav2Vec2.0 / WavLM family has high computational footprint, but training tiny models using human annotations has been unsuccessful. In this paper we use a large Transformer SOTA A/D/V model as Teacher/Annotator to train 5 student models: 4 MobileNets and our proposed Wav2Small, using only the Teacher's A/D/V predictions instead of human annotations. We chose MobileNet-V4 / MobileNet-V3 as students, as MobileNet has been designed for fast execution times. We propose Wav2Small an architecture designed for minimal parameter number and RAM consumption. Wav2Small with an .onnx (quantized) of only 60KB is a potential solution for A/D/V on hearing aids, having only 72K parameters vs 3.12M parameters for MobileNet-V4-Small. The Teacher model we construct sets a new SOTA on the MSP Podcast Test-1 dataset with valence CCC=0.676.
EmoLLMs: A Series of Emotional Large Language Models and Annotation Tools for Comprehensive Affective Analysis
Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.
APPReddit: a Corpus of Reddit Posts Annotated for Appraisal
Despite the large number of computational resources for emotion recognition, there is a lack of data sets relying on appraisal models. According to Appraisal theories, emotions are the outcome of a multi-dimensional evaluation of events. In this paper, we present APPReddit, the first corpus of non-experimental data annotated according to this theory. After describing its development, we compare our resource with enISEAR, a corpus of events created in an experimental setting and annotated for appraisal. Results show that the two corpora can be mapped notwithstanding different typologies of data and annotations schemes. A SVM model trained on APPReddit predicts four appraisal dimensions without significant loss. Merging both corpora in a single training set increases the prediction of 3 out of 4 dimensions. Such findings pave the way to a better performing classification model for appraisal prediction.
Dialogue Systems for Emotional Support via Value Reinforcement
Emotional support dialogue systems aim to reduce help-seekers' distress and help them overcome challenges. While human valuesx2013core beliefs that shape an individual's prioritiesx2013are increasingly emphasized in contemporary psychological therapy for their role in fostering internal transformation and long-term emotional well-being, their integration into emotional support systems remains underexplored. To bridge this gap, we present a value-driven method for training emotional support dialogue systems designed to reinforce positive values in seekers. Notably, our model identifies which values to reinforce at each turn and how to do so, by leveraging online support conversations from Reddit. We evaluate the method across support skills, seekers' emotional intensity, and value reinforcement. Our method consistently outperforms various baselines, effectively exploring and eliciting values from seekers. Additionally, leveraging crowd knowledge from Reddit significantly enhances its effectiveness. Therapists highlighted its ability to validate seekers' challenges and emphasize positive aspects of their situationsx2013both crucial elements of value reinforcement. Our work, being the first to integrate value reinforcement into emotional support systems, demonstrates its promise and establishes a foundation for future research.
Deep learning for affective computing: text-based emotion recognition in decision support
Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within narrative documents presents a challenging undertaking due to the complexity and ambiguity of language. Performance improvements can be achieved through deep learning; yet, as demonstrated in this paper, the specific nature of this task requires the customization of recurrent neural networks with regard to bidirectional processing, dropout layers as a means of regularization, and weighted loss functions. In addition, we propose sent2affect, a tailored form of transfer learning for affective computing: here the network is pre-trained for a different task (i.e. sentiment analysis), while the output layer is subsequently tuned to the task of emotion recognition. The resulting performance is evaluated in a holistic setting across 6 benchmark datasets, where we find that both recurrent neural networks and transfer learning consistently outperform traditional machine learning. Altogether, the findings have considerable implications for the use of affective computing.
PerSEval: Assessing Personalization in Text Summarizers
Personalized summarization models cater to individuals' subjective understanding of saliency, as represented by their reading history and current topics of attention. Existing personalized text summarizers are primarily evaluated based on accuracy measures such as BLEU, ROUGE, and METEOR. However, a recent study argued that accuracy measures are inadequate for evaluating the degree of personalization of these models and proposed EGISES, the first metric to evaluate personalized text summaries. It was suggested that accuracy is a separate aspect and should be evaluated standalone. In this paper, we challenge the necessity of an accuracy leaderboard, suggesting that relying on accuracy-based aggregated results might lead to misleading conclusions. To support this, we delve deeper into EGISES, demonstrating both theoretically and empirically that it measures the degree of responsiveness, a necessary but not sufficient condition for degree-of-personalization. We subsequently propose PerSEval, a novel measure that satisfies the required sufficiency condition. Based on the benchmarking of ten SOTA summarization models on the PENS dataset, we empirically establish that -- (i) PerSEval is reliable w.r.t human-judgment correlation (Pearson's r = 0.73; Spearman's rho = 0.62; Kendall's tau = 0.42), (ii) PerSEval has high rank-stability, (iii) PerSEval as a rank-measure is not entailed by EGISES-based ranking, and (iv) PerSEval can be a standalone rank-measure without the need of any aggregated ranking.
FindingEmo: An Image Dataset for Emotion Recognition in the Wild
We introduce FindingEmo, a new image dataset containing annotations for 25k images, specifically tailored to Emotion Recognition. Contrary to existing datasets, it focuses on complex scenes depicting multiple people in various naturalistic, social settings, with images being annotated as a whole, thereby going beyond the traditional focus on faces or single individuals. Annotated dimensions include Valence, Arousal and Emotion label, with annotations gathered using Prolific. Together with the annotations, we release the list of URLs pointing to the original images, as well as all associated source code.
EmoSet: A Large-scale Visual Emotion Dataset with Rich Attributes
Visual Emotion Analysis (VEA) aims at predicting people's emotional responses to visual stimuli. This is a promising, yet challenging, task in affective computing, which has drawn increasing attention in recent years. Most of the existing work in this area focuses on feature design, while little attention has been paid to dataset construction. In this work, we introduce EmoSet, the first large-scale visual emotion dataset annotated with rich attributes, which is superior to existing datasets in four aspects: scale, annotation richness, diversity, and data balance. EmoSet comprises 3.3 million images in total, with 118,102 of these images carefully labeled by human annotators, making it five times larger than the largest existing dataset. EmoSet includes images from social networks, as well as artistic images, and it is well balanced between different emotion categories. Motivated by psychological studies, in addition to emotion category, each image is also annotated with a set of describable emotion attributes: brightness, colorfulness, scene type, object class, facial expression, and human action, which can help understand visual emotions in a precise and interpretable way. The relevance of these emotion attributes is validated by analyzing the correlations between them and visual emotion, as well as by designing an attribute module to help visual emotion recognition. We believe EmoSet will bring some key insights and encourage further research in visual emotion analysis and understanding. Project page: https://vcc.tech/EmoSet.
EmoNet-Face: An Expert-Annotated Benchmark for Synthetic Emotion Recognition
Effective human-AI interaction relies on AI's ability to accurately perceive and interpret human emotions. Current benchmarks for vision and vision-language models are severely limited, offering a narrow emotional spectrum that overlooks nuanced states (e.g., bitterness, intoxication) and fails to distinguish subtle differences between related feelings (e.g., shame vs. embarrassment). Existing datasets also often use uncontrolled imagery with occluded faces and lack demographic diversity, risking significant bias. To address these critical gaps, we introduce EmoNet Face, a comprehensive benchmark suite. EmoNet Face features: (1) A novel 40-category emotion taxonomy, meticulously derived from foundational research to capture finer details of human emotional experiences. (2) Three large-scale, AI-generated datasets (EmoNet HQ, Binary, and Big) with explicit, full-face expressions and controlled demographic balance across ethnicity, age, and gender. (3) Rigorous, multi-expert annotations for training and high-fidelity evaluation. (4) We built EmpathicInsight-Face, a model achieving human-expert-level performance on our benchmark. The publicly released EmoNet Face suite - taxonomy, datasets, and model - provides a robust foundation for developing and evaluating AI systems with a deeper understanding of human emotions.
EMNS /Imz/ Corpus: An emotive single-speaker dataset for narrative storytelling in games, television and graphic novels
The increasing adoption of text-to-speech technologies has led to a growing demand for natural and emotive voices that adapt to a conversation's context and emotional tone. The Emotive Narrative Storytelling (EMNS) corpus is a unique speech dataset created to enhance conversations' expressiveness and emotive quality in interactive narrative-driven systems. The corpus consists of a 2.3-hour recording featuring a female speaker delivering labelled utterances. It encompasses eight acted emotional states, evenly distributed with a variance of 0.68%, along with expressiveness levels and natural language descriptions with word emphasis labels. The evaluation of audio samples from different datasets revealed that the EMNS corpus achieved the highest average scores in accurately conveying emotions and demonstrating expressiveness. It outperformed other datasets in conveying shared emotions and achieved comparable levels of genuineness. A classification task confirmed the accurate representation of intended emotions in the corpus, with participants recognising the recordings as genuine and expressive. Additionally, the availability of the dataset collection tool under the Apache 2.0 License simplifies remote speech data collection for researchers.
Can Large Language Models be Good Emotional Supporter? Mitigating Preference Bias on Emotional Support Conversation
Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.
AI-Based Facial Emotion Recognition Solutions for Education: A Study of Teacher-User and Other Categories
Existing information on AI-based facial emotion recognition (FER) is not easily comprehensible by those outside the field of computer science, requiring cross-disciplinary effort to determine a categorisation framework that promotes the understanding of this technology, and its impact on users. Most proponents classify FER in terms of methodology, implementation and analysis; relatively few by its application in education; and none by its users. This paper is concerned primarily with (potential) teacher-users of FER tools for education. It proposes a three-part classification of these teachers, by orientation, condition and preference, based on a classical taxonomy of affective educational objectives, and related theories. It also compiles and organises the types of FER solutions found in or inferred from the literature into "technology" and "applications" categories, as a prerequisite for structuring the proposed "teacher-user" category. This work has implications for proponents', critics', and users' understanding of the relationship between teachers and FER.
EmoKnob: Enhance Voice Cloning with Fine-Grained Emotion Control
While recent advances in Text-to-Speech (TTS) technology produce natural and expressive speech, they lack the option for users to select emotion and control intensity. We propose EmoKnob, a framework that allows fine-grained emotion control in speech synthesis with few-shot demonstrative samples of arbitrary emotion. Our framework leverages the expressive speaker representation space made possible by recent advances in foundation voice cloning models. Based on the few-shot capability of our emotion control framework, we propose two methods to apply emotion control on emotions described by open-ended text, enabling an intuitive interface for controlling a diverse array of nuanced emotions. To facilitate a more systematic emotional speech synthesis field, we introduce a set of evaluation metrics designed to rigorously assess the faithfulness and recognizability of emotion control frameworks. Through objective and subjective evaluations, we show that our emotion control framework effectively embeds emotions into speech and surpasses emotion expressiveness of commercial TTS services.