app.py

from transformers import pipeline
import numpy as np


translator = pipeline("translation", model="Helsinki-NLP/opus-mt-zh-en")

classifier = pipeline("zero-shot-classification", model="facebook/bart-large-mnli")


labels = ["complaint", "praise", "suggestion", "neutral"]

def classify_chinese_batch_with_avg(texts):
   
    translations = translator(texts, max_length=512)
    english_texts = [t["translation_text"] for t in translations]

    results = classifier(english_texts, candidate_labels=labels)

    
    output = []
    all_scores = []
    for orig, trans, res in zip(texts, english_texts, results):
        scores_dict = dict(zip(res["labels"], res["scores"]))
        all_scores.append([scores_dict[l] for l in labels])
        output.append({
            "original": orig,
            "translated": trans,
            "classification": scores_dict,
            "predicted": res["labels"][0]
        })

    # Step 4: compute average scores
    all_scores = np.array(all_scores)
    avg_scores = dict(zip(labels, all_scores.mean(axis=0)))

    return output, avg_scores



batch = [
    "客服态度非常差，让我很不满意。",
    "服务非常好，我非常满意！",
    "请考虑增加支付宝或微信支付选项。",
    "产品还行，和描述的一样。"
]

results, averages = classify_chinese_batch_with_avg(batch)


for r in results:
    print(r, "\n")


print("Average classification scores:", averages)