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Ron & Connie DeSpain from Tucson, AZ
Dear Devin,
Once again we would like to "Thank" you and your staff for the excellent service we get every time we come there, that is the reason we do!
Also most of all we would like to thank Brad White, Service Manager for his professionalism and courtesy he has shown us. He takes the time to really help and answer all your questions. Just like the motor home we recently purchased we didn't know a darn thing about it when the service department was done with the repairs, Brad called us when it was time to pick it up and then took the time to explain everything to us. Also with the terrible time with our fifth wheel his compassion went above and beyond. And last but not least Larry Lind was also a great help in service. You have a great staff in your service department and they need a Gold Star!!
Benito Ramirez from Surprise, AZ
AJ,
Yes, thank you. We are in contact with the dealership in preperation for the fix.
We enjoyed having you,Chris and Keith be a part of what we feel will be a great next chapter in our lives. Its not just about getting a great RV at a great price - its about getting one from a dealership that has great customer service - that is Freedom RV!
Thank you again,
Benito, Laura, BJ, Yvonne, Angel & Sarina Ramirez
Surprise AZ
P.S.: We've returned from our first 2000 mile trip and the Passport worked great!
Howard & Connie Moffitt and Harlan & Delores Stutzman from Tucson, AZ
Dear Devin,
This is a letter of appreciation for the help and assistance we received from your personnel during March 2009. The work on both of our motorhomes was professionally accomplished, but more importantly the customer service attitude of everyone was outstanding. At the risk of leaving someone out, we would specifically like to thank Rick Malott, Darrell Sexton and Brad White for their efforts and attention to detail. Likewise, Julie in parts, now as she has been in the past, was extremely cooperative and helpful. RV technicians John, Darrel, Jason and Aaron were all resourceful, talented individuals who take pride in the quality of their workmanship. Lastly and not part of thei normal duties, we would like to thank Janet, Victor, Brad (again). Out thanks to Casey, who kept watch over us and your facilities at night.
The professionalism, pride in work and the outstanding customer service attitude by literally everyone is far beyond that normally encountered in RV dealerships. Thanks to Freedom RV and the outstanding people we encountered there.
Sincerely,
Howard and Connie;
Harlan and Delores