RE: Tape Recording End Users & SMEs

Subject: RE: Tape Recording End Users & SMEs
From: "Kevin Shea" <KFShea -at- Sci-TechConsult -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 12 Sep 1999 08:59:00 -0500

1.) Do you tape record your interviews with end users and/or SMEs? If so,
why? If not, why?

I use a tape recorder quite often. Typical situations are those where the
subject matter is complex; the interviewee has, based on previous
experience, a tendency to wander from the point and provide unrelated, but
ultimately important, information; or the interview/discussion is over the
phone - especially conference calls. The time saved can be substantial -
fewer follow-up questions, higher confidence that I got the information down
correctly, etc. I have even used the recordings to critique and rethink my
interview approach and the questions I ask.

I always ask if the participants mind being recorded and have only had a
handful of negative responses.

Kevin

Kevin F. Shea
Scientific & Technical Consulting
KFShea -at- Sci-TechConsult -dot- com






Previous by Author: RE: Numbering Steps for Multiple Paths
Next by Author: Re: Document reviewers?
Previous by Thread: Tape Recording End Users & SMEs
Next by Thread: RE: Tape Recording End Users & SMEs


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads
http://www.techwr-l.com/archives/9909/techwhirl-9909-00404.html
www.techwr-l.com
crawl=CC-MAIN-2018-22
19295
application/http; msgtype=response
sha1:UJ365KT7VPIFOYNWDJS6GGJZ63QRRWPY
<urn:uuid:e036da42-bec4-41b9-9f25-822e765089c1>
2018-05-23T09:21:44Z
184.106.92.169
text/html
sha1:VE7BHM4QMBPVIAI7O7QWO5O44YDLB2SF
<urn:uuid:a0c50a88-b92e-40d3-b76d-90dc0007cfba>
http://www.techwr-l.com/archives/9909/techwhirl-9909-00404.html
length
response
<urn:uuid:ca06023f-da54-4952-a484-e2350aea7f99>
robots: classic
hostname: ip-10-229-205-91.ec2.internal
software: Nutch 1.6 (CC)
isPartOf: CC-MAIN-2018-22
operator: Common Crawl Admin
description: Wide crawl of the web for May 2018
publisher: Common Crawl
format: WARC File Format 1.0
conformsTo: http://bibnum.bnf.fr/WARC/WARC_ISO_28500_version1_latestdraft.pdf