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    Please, Please Listen To Yourself Talk

    | Detroit, MI, USA | Top

    (At our library, the computers are all self-sign up. All you have to do is type in your name and library card number. This is clearly posted on the side of the monitor. In walks a young woman and her boyfriend.)

    Young woman: “Can you help me with this?”

    Me: “What’s the problem?”

    Young woman: “I don’t know what to do.”

    Me: “The instructions are on the side of the monitor.”

    Young woman: “But why can’t you tell me how to do it?”

    Me: “Because it’s SELF-SIGN UP.”

    Young woman: “But I need help!”

    Me: “All you have to do is type in your name and library card number.”

    Young woman: “But do I have to read the screen?”

    Me: *confused* “Of… course. The screen tells you when to type in your information. You have to read the screen.”

    Young woman: “BUT I DIDN’T COME INTO THE LIBRARY TO READ!”

    Young woman’s boyfriend: *turns abruptly and walks out the door*
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