  • Report: #972476
Complaint Review:

Trafford Publishing

  • Submitted: Thu, November 22, 2012
  • Updated: Wed, January 23, 2013

  • Reported By: Sanchontario — London Ontario Canada
Trafford Publishing
1663 Liberty Drive Bloomington, Indiana United States of America

Trafford Publishing books, Xlibris, Palibrio, Author House, author solutions Trafford Publishing's scams Bloomington, Indiana

*REBUTTAL Individual responds: Same Story Author Solutions Stole All Of My Royalties

*General Comment: an answer to my prayer

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Ive read countless of negative comments online about Trafford Publishing and I was skeptical to believe those at first, but now I believe everything I read about this book, which in my opinion is a criminal organization. They are shameful comments, so Trafford should be ashamed. After I published a book with Trafford, two years later I contacted them to ask for my royalty. They said, there was an outstanding balance that needed to be paid and because of that the book was never published.

This, despite the fact that I paid the publishing fee in full, they have already sent me a royalty payment and have received my free copies. I lost it. So I called and talked to Eugene Hopkins, a person at the top of the food chain so to speak, and he said, Ive never talked to you before. He has selected memory, because conveniently he didnt remember that we have talked before regarding some issues that I had with Hunckler one of the production guys. [continued below]....
..... I spoke to Eugene Hopkins on the phone and exchanged e-mails with him.

After going through all the e-mails that I received from the different people working for Trafford, I found Mr. Hopkins in my contact list. Imagine that you are being robbed or have been robbed. I have added a few names of the people that had exchanged e-mails with me; they are more than that. When I first contacted Trafford, Demond Dee Jefferson was the very first person that I dealt with and the person that sold me the publishing package.

He sent me an e-mail confirming my agreement based on the payment and to let me know the book was going to be sent to production to be published. It is mind-boggling and hard to understand why would the book be sent to production, I received my free copies, I received a royalty payment already and two years later, I am told the book was never published and the production was put on hold because of an outstanding balance.

Here is a site provided by Trafford Publishing promoting the book: http://www.amazon.com/Un-Dominicano-Peligro-Spanish-Edition/dp/1426923104

This is one of the many comments that I found online about Trafford: I simply cannot get anyone to respond to my e-mails on a book I am publishing with the company. The company says my book has already gone on sale, though they are obligated to provide me with a sizeable number of free books for my book launch they have not and are not responding to e-mails. Does this sound familiar? Did I get robbed? Is Demond Dee Jefferson a fraud and didnt work for the company? Is Jennifer Mitchell a fraud and doesnt work for Author Solutions? Why would all of these people be dealing with me assuming the publishing fee was paid already and dealt with me post
production?

If there was an outstanding balance, she wouldve told me that and she never did, because I paid in full to Dee Jefferson. I meanbased on my experience, Trafford is the biggest scam as a publishing company, which is why I requested that my book be pulled out of circulation. Surprisingly, in the month of October (2012), somebody from Trafford contacted me offering to sell me copies of the book at a discount price. I told him: "Are you people for real? This book is supposed to pulled out of circulation."

As it turns out, they are still selling my book. Are they thieves or what? I know people that have purchased my book before and after I asked Trafford Publishing to pull my book out of circulation. I am considering getting a lawyer involved. Here are the names of the people that I dealt with. They are all criminals. Be careful with Trafford. It you could your worst nightmare.


Eugene Hopkins
ehopkins@authorsolutions.com
Demond Dee Jefferson

djefferson@trafford.com
Jennifer Mitchell

jmitchell@authorhouse.com
Maria Van Santen

mvansanten@trafford.com
Courtney Fleck

cfleck@trafford.com
Matthew Hunckler

mhunckler@tarfford.com
What they are saying:

djefferson@trafford.com
Jennifer Mitchell

jmitchell@authorhouse.com
Maria Van Santen

mvansanten@trafford.com
Courtney Fleck

cfleck@trafford.com
Matthew Hunckler

mhunckler@tarfford.com

What they are saying:
Trafford was acquired by Author Solutions on April 2009. I signed a contract with Trafford December 2008 and paid for it. Since March they have my PRINT READY book with all the files for the cover and webpage. I have not received the pysical proof until today (July 6)

I simply can not get anyone to respond to my e-mails on a book I am publisihing with the company. The company says my book has already gone on sale, though they are obligated to provide me with a sizeable number of free books for my book launch they have not and are not responding to e-mails.

Trafford has great sales people and terrible ethics. Upon contracting with them for my book of 120 pages, I was quoted an author price of 6.53 and a retail price of 13.74. I have this in writing. My book came to 112 pages 8 pages less than quoted and they placed the author price at 10.49

published a book with Trafford under their Webblazer program that was offered at a considerable discount. Everything was pretty good up until proof reading time: They have a very sloppy printer. When I sent in my list of changes, it came back with even more needed! Whole paragraphs

In Ontario, 2005 paid over $3, 000 to have book published with a promise of marketing the book. I received some books and then paid for more. I wrote and phoned re: royalties as I saw the book advertised but never received any royalties as promised from Trafford.

RECENTLY SENT MY MANUSCRIPT TO TRAFFORD.I PAID FOR BASIC EDITING.I WAS MAKING WEEKLY PAYMENTS.THEY WOULDNT EVEN LOOK AT THE MANUSCRIPT UNTILL ALL PAYMENT WAS DONE. I PAID FOR BASIC EDITING.NOW THEY TELL ME I NEED CONTENT EDITING WHICH IS OVER $300.00 .NOW THAT IS PAID FOR.
THEYRE..

This report was posted on Ripoff Report on 11/22/2012 06:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/trafford-publishing/bloomington-indiana-47403/trafford-publishing-books-xlibris-palibrio-author-house-author-solutions-trafford-publ-972476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Same Story Author Solutions Stole All Of My Royalties

AUTHOR: Barbara Lee - ()

I published my book The Chip Hustler, an original Las Vegas love story and adult fairytale in 2008. Author Solutions are a

criminal company. They funnel authors stolen royalties into the Central Security Clearing System Limited in Nigeria, Africa.

They actually sued me in the Blooomington, Indiana court, served me in Henderson, Nevada where I live, had this corrupt

Judge Hoff put a gag order on me which is only good in Indiana, because Judge Hoff is only a state Judge. I scared the

previous owners of Author Solutions, Bertram Capital Management located in San Mateo, California, by telling them exactly

how they were stealing authurs royalties. Every author buys an ISBN number from either Author Solutions or the Bowker

ISBN agency which begins with 978. Google ISBN country codes. When the ISBN country codes come up, scroll down to

978 which is the country code for Nigeria. Bowker ISBN agency might have changed it because I communicated with

them and told them they were part of the international stealing of authors royalties, using on line banking into Nigeria.

The FBI hasn't done anything about the proof I gave them on how Author Solutions steals all authors royalties. I found

that they brought down MEGA UPLOAD for selling stolen copyrighted material. I think they are still in business under a

different name. I am hoping they will get Author Solutions.

Google WRITERS BEWARE. Then type in Author Solutions. The entire lawsuit against Author Solutions and the Penguin

Group will come up, filed by a New York law firm who has served a class action law suit against Author Solutions for

stealing three authors royalties and other legal actions. The name of the law firm is Giskan Solotaroff Anderson &

Steward. Their address is 11 Broadway, Suite 2150 New York, NY 10004. Telephone: 212 847-8315. Iliana Konidaris is

the attorney who sued Author Solutions and the Penguin Group, who bought Author Solutions in June, 2012 from Bertram

Capital Management in San Mateo, California. I scared them so bad, they sold Author Solutions at the same time that

Judge Hoff in the Bloomington, Indiana court was putting a gag order on me to shut me up. It will be another year before

this class action goes before the Federal Judge and hopefully will okay the filed and served class action lawsuit against

Author Solutions. I can be contacted by emailing me at bnllee@embarqmail.com.

 

 

 

 

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#2 General Comment

an answer to my prayer

AUTHOR: erica - (South Africa)

Thank you for rip-off... as a new author looking for a publisher I have found the answer to my misgivings. Lou Fuentes has been phoning me repeatedly and sending repeated offers to publish my first novel.

I had  been advised by friends/family that the best route would be via a traditional publisher - But she assured me otherwise and had many (which seemed like) ligit reasons for using Trafford publishers. She also stated emphatically that no traditional publisher would EVER consider taking on an unknown first time author... it is so sad that we, as story tellers, just want to have our work read yet are being preyed upon by ' these sharks' and these shameful 'scams'.

Is there anyone out there who could point me in the right direction? 
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