Issue galleys with complete content?

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emilymfg
Posts: 11
Joined: Fri Oct 04, 2013 3:24 pm

Issue galleys with complete content?

Postby emilymfg » Fri Oct 04, 2013 3:37 pm

Hi there - I'm in the process of finalising the first issue of a journal published with OJS. The final galleys (PDFs) of each article are all on the system though not published yet. However I'm having trouble uploading a PDF that contains the whole contents of the journal in one document. When I click through 'Table of Contents' and then 'Issue Galleys', I've tried uploading a PDF that consists of all of the articles together as one PDF. It seems like it works, only the file which uploads is 0 bytes, and if I click 'view proof' I can see it's empty.

Is the problem that the journal hasn't actually been published yet? It seems odd as in the 'Issue preview' window I can download all of the individual journal PDFs, just not the 'Full Issue' one.

thanks, Emily

asmecher
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Joined: Wed Aug 10, 2005 12:56 pm
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Re: Issue galleys with complete content?

Postby asmecher » Fri Oct 04, 2013 3:43 pm

Hi Emily,

How big is the file? You might be hitting an upload limit.

Regards,
Alec Smecher
Public Knowledge Project Team

emilymfg
Posts: 11
Joined: Fri Oct 04, 2013 3:24 pm

Re: Issue galleys with complete content?

Postby emilymfg » Fri Oct 04, 2013 3:51 pm

Hi Alec, It's only 910k, so that can't be it! Any other ideas?

asmecher
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm
Contact:

Re: Issue galleys with complete content?

Postby asmecher » Fri Oct 04, 2013 3:55 pm

Hi Emily,

What version of OJS are you using?

Regards,
Alec Smecher
Public Knowledge Project Team

emilymfg
Posts: 11
Joined: Fri Oct 04, 2013 3:24 pm

Re: Issue galleys with complete content?

Postby emilymfg » Fri Oct 04, 2013 3:59 pm

Hi Alec, it's 2.4.2.0. It was installed on our uni server just about a month ago?

asmecher
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm
Contact:

Re: Issue galleys with complete content?

Postby asmecher » Fri Oct 04, 2013 4:09 pm

Hi Emily,

I'd suggest double-checking that the file permissions are correct in your files_dir as configured in config.inc.php. Your issue galley should be saved somewhere like...

Code: Select all

[files_dir]/journals/[journal_id]/issues/[issue_id]/public/[issue_id]-[file_id]-PB.pdf
...where [files_dir] is the location configured in config.inc.php, and [journal_id], [issue_id], and [file_id] are numerical identifiers. It would be unusual but not impossible to have an upload limit set below 1MB, but for the sake of testing, try also uploading a small file (particularly one you already know can be uploaded). Finally, also check your server's error log to see if anything helpful shows up there.

Regards,
Alec Smecher
Public Knowledge Project Team

emilymfg
Posts: 11
Joined: Fri Oct 04, 2013 3:24 pm

Re: Issue galleys with complete content?

Postby emilymfg » Fri Oct 04, 2013 4:11 pm

Thanks Alec, I'll forward your message on to our IT guys (as that's beyond me!) and hopefully they can sort it out.

I appreciate the quick reply!
Emily

emilymfg
Posts: 11
Joined: Fri Oct 04, 2013 3:24 pm

Re: Issue galleys with complete content?

Postby emilymfg » Sat Oct 05, 2013 6:37 pm

Hi Alec, just following up to note that after I published the issue, there seemed to be no problem with uploading a full issue galley!

Thanks, Emily

asmecher
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm
Contact:

Re: Issue galleys with complete content?

Postby asmecher » Mon Oct 07, 2013 11:53 am

Hi Emily,

I wonder if that's a red herring; I can't duplicate that behavior or see anywhere in the code where there would be a dependency on the issue being published. If it's only a specific issue that you can't upload an issue galley for, that reinforces my suspicion that you're dealing with file permission problems.

Regards,
Alec Smecher
Public Knowledge Project Team


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