http://wikis.ala.org/godort/index.php?title=Student_Assistant_Reference_Training&feed=atom&action=history Student Assistant Reference Training - Revision history 2014-08-23T15:29:44Z Revision history for this page on the wiki MediaWiki 1.19.2 http://wikis.ala.org/godort/index.php?title=Student_Assistant_Reference_Training&diff=8827&oldid=prev Jmburroughs at 02:47, 20 July 2009 2009-07-20T02:47:53Z <p></p> <p><b>New page</b></p><div>Appendix B<br /> <br /> STUDENT ASSISTANT REFERENCE TRAINING<br /> <br /> Name_____________________<br /> <br /> <br /> New student assistant orientation and training:<br /> <br /> 1. Verify that all required student employee forms have been completed: <br /> eligibility card, tax forms, I-9.<br /> 2. Show them how to punch in and out, where the restrooms are, where to hang <br /> coats, how to fill out time sheets.<br /> 3. Have them sign the Employee Information Sheet. Discuss any questions.<br /> 4. Give a tour of the department. Introduce the student to Department personnel. <br /> Explain how to answer our telephone and transfer calls, where the mail is picked <br /> up, where the office is located. <br /> 5. Assign reading of appropriate parts of the student manual, emergency manual, <br /> the library brochure, and the LIBRA Handbook.<br /> 6. Cover Department opening and closing procedures.<br /> 7. Cover the use and maintenance of the film/fiche printer, and department <br /> printers.<br /> 8. Have them use the Catalog of U.S. Government Publications (Marcive) CD to <br /> locate U.S. publications. Assign two topics and have them locate documents for <br /> these subjects, do a title search, and a keyword search.<br /> 9. Show them how to search the online catalog (NOTIS) and give them the online <br /> exercise.<br /> 10. Have them read the shelving section of the student manual and arrange the <br /> SUDOC numbers on the cards. Answer any questions, then have them arrange the <br /> 2nd set of cards. Next have them arrange a truck of documents and check the <br /> order, discussing problems.<br /> 11. Discuss basic WI document shelving and how to locate documents.<br /> 12. Discuss good public service and reference strategies. If you cannot answer <br /> the question, ask person to come back when regular department staff is here or <br /> offer to have us call them. Explain telephone etiquette and message taking. <br /> Explain reference tally sheet.<br /> 13. Discuss the major sources used to locate information in government <br /> documents:<br /> <br /> U.S. ___ ASI ___ CIS <br /> ___ Stat at Large ___ Monthly Catalog (paper)<br /> ___ U.S. Reports ___ U.S. Code<br /> ___ CFR ___ Statistical Abstract<br /> ___ Gov Manual ___ Congressional Directory<br /> ___ Serial Set Index ___USGPI<br /> <br /> WI ___ Admin Code ___WI Statutes<br /> ___ Blue Book ___Legislative materials<br /> ___ WI Reports<br /> <br /> 14. Discuss documents in Work Area location, behind public service desk, Index <br /> Center, plus difficult question and current assignment folders, location of <br /> American Indian resource materials, Eau Claire file, and WWW resources.<br /> 15. Explain document pick-up and tally.<br /> 16. Cover Samson/SamNT training. (See manual).<br /> 17. Discuss and practice Internet searching.<br /> 18. Review student handbook.<br /> 19. Review emergency procedures.<br /> <br /> trainsch.doc<br /> 1/28/98<br /> Mary Hayden, W.D. McIntyre Library<br /> University of Wisconsin - Eau Claire<br /> <br /> <br /> [http://wikis.ala.org/godort/index.php/Exchange Back to the main page]</div> Jmburroughs
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