Telling the Mondo story (how do you consume content?)


(Bailey Kursar) #1

I joined the Mondo team 2 weeks ago (hi! :wave:)

A big part of my role is figuring out what makes :mondo: special - what makes us stand out - and finding ways to amplify that and encourage it to develop.

Since joining I’ve been bowled over by how passionate everyone involved is - the team in the office, all of you lot (our community contributors), everyone using the product and on social media.

It feels like our ‘let’s build a bank together’ story (and the community and transparency behind that) is inspiring people to join us (this echoes some comments on a previous thread too).

What I’d love to do is explore awesome new ways to tell that story, possibly giving our community even more access.

I’d love to hear your ideas and feedback :hugging:

  • How do you consume content? Podcasts, video, blogs?
  • Specifically where do you find this content (Twitter, Youtube, Snapchat, whatever)?
  • When- during the commute, in the morning, evening?
  • Any other companies or brands that we could look at for inspiration?
  • What topics would you love to hear more about?

Please reply to this thread or fill out this form which I created for the internal team :slight_smile:


(Andrew Ross) #2

Id love to have a podcast that updates everyone on what has happened since the last one (monthly?) as well as answering random questions submitted.

Could we be notified within app?


(Josh Bray) #3

I tend to like to read forums. I’ve only just discovered this here. So I’ll try this.
I love the two way interaction that forums allow between the company and the users.
Oneplus does a pretty good job.
Also having regular talks about progress with development cough android app cough


#4

I prefer blogs or the forum, I find audio and video to be too slow.


#5

For me it is LinkedIn, Google+, WhatsApp, Skype and Vkontakte


(Bailey Kursar) #6

@RossA - Do you think you’d listen to a regular podcast? If so, is it a download-and-listen-on-the-bus kind of thing? :slight_smile:


(Bailey Kursar) #7

@Jkb114 - I :heart: Oneplus’s forum, it looks great! A nice potential evolution of ours, by including events and blogs/contests. Any other recommendations?

Also - an idea on how you’d like more talks/content re Android progress (bearing in mind we’re early on in the process)? :slight_smile:


(Andrew Ross) #8

I tend to listen in the car on the way to work. I think something similar to what ADN produced when they started up - although you’ll be a lot more successful than them! :wink:

It was a weekly show that consisted of:

Update on what had happened since the last show
Introduction of someone on the team and their role
Q&A session with questions sent in prior to the show
What they are planning to work on/ long term goals.

To often I fall behind listening!


#9

I like podcasts, blogs and forums. Podcasts tend to be while in the car.


(Colin Robinson) #10

Sounds good to me - it might also be useful to those still in the queue who haven’t got their cards to know that Mondo is still moving ahead faster than anyone else in this area.


(Josh Bray) #11

Yeah I love visiting there… The community is brill. The staff get involved, talk to thier community, run giveaways, competitions, and get togethers. They have been known to hire out a pub in london and invite everyone down to meet in person… I managed to go whilst I was down there, brilliant night. great way of giving direct feedback, And get a bit of “swag” or Goodies as we call it. hahah
I think the thing I love the most was just giving a weekly update on whats going on. If you take their update from this week for example:

  1. Mentioning the fact that the new and improved forum has come out of beta
  2. talking about the question of the week. - a weekly poll to help improve the services and products they provide
  3. Launching a giveaway competition - to enter you had to talk about a great memory you have from years ago.
  4. talking about mothers day in the US
  5. showing off an animation someone in the community made
  6. A quick update on the dogs they have. - They started off with one “una” she was their “happiness specialist” she now has a litter off puppies. You guys should get a dog - perfect mascot hhaha

Anyway my point is they tell us what’s going on, every week. Most weeks there isn’t any real news on developments, but it’s just to say "hi, we are still here and still want you to keep interested"
So in terms of android progress, I understand that you are early in the progress. But just keep us in the loop. Teasers of how it’s getting along. Get our input on design choices, what to include what not to include. etc…
I know that there is a lot to think about when trying to create a bank, as I work in the banking industry Cough LBG Cough but just use your community. It’s something that I wish my bank would do.


#12

A Podcast would go down well for me. Doesn’t have to be regular, just when there’s something big to discuss.
I like the regular blogging that goes on, especially the infographics.
This forum is a good place to keep the community engaged. Spreading it across various social media platforms can mean people are seeing the same message in multiple places or missing info because it wasn’t suitable for the platform they’re following on.


(Dr J) #13

Podcasts for the win here - on the endless commute (or when insomnia hits) they are the best way to get on top of changes and content and keep up with a forum like this.


(Rika Raybould) #14

If the story is visual, YouTube videos are great. Content here I generally find either on Twitter or through YouTube subscriptions/suggestions. I’ll often watch these in the mornings on my TV.

For longer form, podcasts are fantastic. Again, found through Twitter or existing subscriptions. I listen to podcasts ALL THE TIME. Especially while working or relaxing at the end of the day. Best I can think of in terms of specific companies telling their story is Studio Neat with Thoroughly Considered. Podcasts have to be done right though, the best podcasts I listen to are just lightly edited conversations about interesting things between friends with no strict format.

Blog posts are good to link other people to but I generally don’t tend to find myself reading many of them all the way through. This has only gotten worse with how bad the general reading experience on the web has become lately across many sites.


(Bailey Kursar) #15

Awesome recommendation, thanks!

I don’t suppose anyone knows any podcasters out there in London? I’d love to find out more about how to produce one… :slight_smile:


(Colin Robinson) #16

I think Wendy Scott from Sending a Wave is London based.


(Colin Robinson) #17

This might help?

https://itunespartner.apple.com/en/podcasts/overview


(Bailey Kursar) #18

You guys are brilliant, thank you! :slight_smile:


(Muyiwa Olu) #19

I love audio podcasts, however I usually save them for a long train or car journey to listen to a load at once. I think it would be a fantastic idea to do one for the general story and how we’ve been progressing. I have to admit, they are a bit of a niche - but people who love them, really love them!

A good, more mainstream alternative, is YouTube video podcasts with the same theme.

You could also do both, and make the YouTube video podcast short and sweet - appeal to the masses, while audio podcasts can have more detail for people who are interested.

A personal interest of mine lies in the technology field. I’m a software engineer by trade, and I absolutely love reading tech blogs such as Netflix’s (http://techblog.netflix.com). I think it would be amazing if some of Mondo’s engineers were to have a similar blog where they talk about interesting challenges they’ve come across technically and how they’ve overcame them. It would make for a really insightful and interesting read, especially for engineers like myself who are relatively young to the trade.


Mondo podcast
#20

Have you considered doing a live video stream where users can post questions to the team? I believe Hangouts are limited to 10 people max but I think YouTube can do livestreaming.
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