Comments on: The Reference Desk is Gone http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/ People, Libraries & Technology - A Weblog by Michael Stephens Tue, 09 Feb 2016 20:43:21 +0000 hourly 1 By: Library Dinosaur http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15151 Sat, 24 Jul 2010 18:34:38 +0000 http://tametheweb.com/?p=6411#comment-15151 So you overload an already circulation desk with reference questions? I don’t think that’s the smartest move. You’ll still have staff directing patrons to shelves, locating that perfect book, taking in fines, signing up people for library cards, ask for directions, computer troubleshooting help. That desk will have even longer lines. But I guess in an academic setting, priorities can be different.

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By: Mackly http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15104 Wed, 21 Jul 2010 15:36:56 +0000 http://tametheweb.com/?p=6411#comment-15104 Congrats to McMaster!! Its clear from where I work that the real reference/research questions are becoming few and far between and the technical support (IT) questions rule my 4 hour shifts at the Reference desk. *Steven (the first commenter)is right…. I don’t understand why it takes so much effort to change a service that will better serve our patrons. Why do we need to have them parade from desk to desk for assistance? Common people (ref librarians) don’t be afraid to learn how to check out a book or work along side a student desk workers. Its really not that bad and you gain more skills that will make your employer want to keep you.

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By: mara http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15102 Wed, 21 Jul 2010 15:00:34 +0000 http://tametheweb.com/?p=6411#comment-15102 I don’t understand. How is a “research help” desk different from a reference desk? Is it that it’s not staffed by professionals?

I think I need a lot more information about the set-up to even understand what’s being done.

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By: iLibrarian » The Reference Desk is Gone http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15101 Wed, 21 Jul 2010 14:53:54 +0000 http://tametheweb.com/?p=6411#comment-15101 […] via Tame the Web […]

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By: JJR http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15090 Tue, 20 Jul 2010 20:48:38 +0000 http://tametheweb.com/?p=6411#comment-15090 Is this what passes for progress these days?

WHISKEY TANGO FOXTROT, OVER!?

My apologies for being an old fogey born before 1990, but what the HELL!? Where does one seek assistance now, the circ desk?
Be lucky if you can flag down a busy cybrarian floating through the stacks fidgeting with her tricked out iPhone? Hope you can catch her in 2nd Life?

GRRRR!!

In real life, I’m a flaming lefty-liberal but when it comes to library science, I am most certainly a Conservative in the best sense of the term…

The lunatics are running the asylum…

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By: Steven http://tametheweb.com/2010/07/17/the-reference-desk-is-gone/comment-page-1/#comment-15082 Sat, 17 Jul 2010 18:10:46 +0000 http://tametheweb.com/?p=6411#comment-15082 Well done! I think nothing short of holy water and a silver bullet will do for ours. All the more galling as staffing the reference desk is the usually-quoted reason for our not developing reference and information services fit for the late 20th Century (the 21st is but a dream…)

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