Error message

I am getting this when I try to insert a citation “An error occurred. ID = -1701”

Any ideas?

– no doesn’t even come up in a google search.  Which operating system, which vers of Word, which version of Endnote – but even then - you probably need to call techsupport.  

I have the same problem but I don`t find answer nowhere.

I think it might have something to do with sharing the endnote library. I’ve started getting it if I have multple instances of Word open. Or if I have multiple versions of word open. This has only really become a problem since I started running the new Office, 2016. If I close all the word files, and then try again, it usually clears the error. 
https://community.endnote.com/t/error-message/280606
community.endnote.com
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