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 Post subject: out of print?
PostPosted: Tue Sep 15, 2009 10:52 am 
8086
8086

Joined: Wed Oct 31, 2007 6:33 pm
Posts: 2
Location: United States
I renewed my subscription earlier this year and haven't received the last 3 months of issues (that's 4 issues total this year that were not shipped to me) I have received no response from customer feedback about this. Has Maximum PC gone the way of PC Magazine and only online now? If so how do I get a refund?


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 Post subject:
PostPosted: Tue Sep 15, 2009 1:01 pm 
Maximum PC Editor
Maximum PC Editor
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Joined: Tue May 25, 2004 1:13 pm
Posts: 2308
We haven't shut down the print edition, and have no plans to. If you go to our customer service page at http://www.maximumpc.com/customerservice you'll be able to report your missing issues.

If you were late sending your payment, it's entirely possible that your sub lapsed or something. If you fill out the form on the website and don't get a response, send me an email. My address is will at maximumpc dot com


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 Post subject:
PostPosted: Tue Sep 22, 2009 5:31 am 
8086
8086

Joined: Wed Oct 31, 2007 6:33 pm
Posts: 2
Location: United States
It has been a week now, and still no reply. This company is by far the worst in customer service. I have received no reply from the email will at maximumpc com or the customer service form.


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