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Circulation

2nd Floor – Reynolds Wing

Open when the library is open 24/5 with weekend hours (includes nights and weekends)

Student assistants working in the Circulation Department are expected to greet library patrons in person and on the telephone; check out materials; check in, arrange and reshelve returned items; respond to requests; search for missing items; take inventory and do shelf reading; work at the exit desk and maintain a secure presence; assist with placing materials on reserve; keep circulation statistics; straighten and clear study areas of used materials; service copiers; assist with closing the library on Friday and Saturday nights. The library is open 24 hours a day, 5 days a week, so students are able to work virtually all hours of the day or night. Positions require a person who enjoys a great deal of interaction with people.

Digital Initiatives

6th Floor – Reynolds Wing

Open from 8:30 am to 5:00 pm Monday through Friday

Students working in the Digital Initiatives area of ZSR Library convert physical objects such as photographs and documents into digital format using a variety of technologies including high resolution scanners. These students should be comfortable using computers and digital imaging software applications. They must exhibit the ability to work effectively with minimal supervision and as part of a team; to work accurately in a detail-oriented production environment, have the ability to communicate clearly and concisely, and adhere to established quality control techniques.

Interlibrary Loan and Document Delivery (ILL/DD)

2nd Floor – Reynolds Wing (behind the Circulation Desk)

Open from 8:30 am to 5:00 pm Monday through Friday

Student assistants in Interlibrary Loan and Document Delivery are responsible for helping staff process loan, borrowing and delivery requests with minimal supervision. Must be able to multi-task and follow instructions. Attention to detail, legible handwriting, dependability and punctuality are very important. Duties include but not limited to: looking up call numbers; pulling items from stacks; photocopying and scanning or faxing/mailing articles to appropriate library; picking up incoming mail and taking outgoing mail to mailroom; opening incoming mail and separating borrows from loans; updating request transactions in ILLiad (the software we use to manage ILL/DD transactions); shelving incoming items for patrons to pick up at the Circulation desk; picking up returned items at the Circulation desk; delivering requests to  faculty offices utilizing Library golf cart; answering phone and taking complete messages when unable to answer questions; routine clean up in work area; notifying supervisor when supplies are running low.

Media Room

4th Floor – Reynolds Wing

Open from 8:00 am to midnight Monday through Friday

Student assistants in the Media Room greet patrons, assist them with requests, place Holds on films for patrons, send emails to patrons, answer the phone, open and close the Media Room, check in and out films, shelve discs and cases of films, shelf read, help with Media Room projects, help with labeling of Course Reserves books and films.

N.C. Baptist Historical Collection & University Archives (Special Collections)

6th Floor – Reynolds Wing

Open from 8:30 am to 5:00 pm Monday through Friday

Students assist in the processing and servicing of rare historical materials and other activities supporting the public, technical, and administrative functions of the department. Tasks include preparing and verifying inventories against physical contents of collections; preparing collections for processing by re-foldering, re-boxing, removing paper clips, staples, and rubber bands. Labeling materials, arranging materials in chronological order; retrieving and shelving collection material; photocopying, filing, and data entry; moving collections, books, supplies, and furniture; answering the telephone, directing calls or visitors and other reference duties as assigned.

Working with rare materials requires special care in handling with essential attention to detail and security.

Preservation (Special Collections)

3rd Floor – Reynolds Wing

Open from 8:30 am to 5:00 pm Monday through Friday

Student assistants in Preservation will be trained to perform simple book repair. This work has a learning curve and takes time to learn. Students interested in working in Preservation should be willing to learn this skill and put in the time needed. Students are also taught to: construct archival boxes and assist in laminating. Students need excellent hand skills or a background in art or craft skills.

Rare Books and Manuscripts Department (Special Collections)

6th Floor – Reynolds Wing

Open from 8:30 am to 5:00 pm Monday through Friday

Students assist in the daily operations of the department including the following: answer the phone, assist patrons requesting books in the Rare Books Reading Room, monitor Reading Room, check book titles in the online catalog, check book dealers’ catalogs, assist in sorting manuscripts, and enter data into Word and Excel documents for manuscript and gift collections.

Working with rare materials requires special care in handling with essential attention to detail and security.

Reference Department

4th Floor – Wilson Wing

Open when the library is open (includes nights and weekends)

The main responsibility of student workers in the Reference Department is to assist patrons with research and directional questions. This may include conducting searches in the library catalog and databases, locating and loading microfilm, finding government documents, and helping with printing and photocopying. Other tasks may also be assigned, such as reshelving reference books and current periodicals, and looking up book order titles in the library catalog. Good customer service abilities, a desire to learn new skills and reliability are important characteristics in this position.

Resource Services

2nd Floor – Wilson Wing

Open from 8:30 am to 5:00 pm Monday through Friday

Resource Services is comprised of Acquisitions, Serials, Cataloging, Binding and Marking, Database/Resource Maintenance and Collection Development. No one student will complete all the duties listed below, the tasks will be divided among approximately 15-20 students.

Acquisition student responsibilities include searching book titles in the online catalog, vendor databases, and other resources to determine availability, price, and address; searching in a national database for libraries; preparing orders; creating orders in the library system; filing order sheets in the appropriate files; unpacking boxes of new library materials; and preparing invoices for payment. Some students will record receipt of new materials in the library system. Processing gifts of books will require many of these same tasks.

Serials student responsibilities include sorting serials (magazines, newspapers, etc.); opening, checking and delivering packages; preparing books and materials for online receipt; clearing and collecting invoices; converting foreign currency; posting invoices into a microcomputer and preparing gift forms.

Cataloging student responsibilities include writing call numbers in books; general typing for bookplates and adding volume information to online records.

Bindery student responsibilities include unpacking and moving materials; preparing items for bindery; verifying receipt of correct item from binder and adding newly bound volumes to the database.

Marking student responsibilities include adding ownership stamps, date due slips and affixing call number labels on new materials; making binders for pamphlets; general typing for bookplates, labels, etc.

Resource Maintenance student responsibilities include searching for and examining records in the online catalog and other databases, record-keeping and labeling for government documents, and making trips to stacks to verify that items actually are on the shelf. Students will edit holdings (volumes owned) to display accurate information in the catalog.

Collection Management student assistants are responsible for unpacking and listing gift books, searching for orders in the online catalog, and other online sources. They may work on spreadsheet data, website, and database projects and help with preparation of collection development policies. Six hours per week is the standard.

A few students will be responsible for morning and afternoon mail pickup and delivery in the library; a morning assistant covering at least 9-10am is needed every semester.

Attention to detail, accuracy, legible handwriting and reliability are important characteristics for students applying for these positions. The hours must be scheduled between 9am and 5pm Monday – Friday for all of these positions. No evening or weekend hours.

Starbucks – Coffee Barista

2nd Floor – Reynolds Wing

Open:  Monday – Thursday 7 a.m. – 1 a.m.; Friday -7 a.m. – 7 p.m.; Saturday 10 a.m.– 7 p.m.; Sunday 10 a.m. – 1 a.m.

  1. Delivers service to all customers by acting with a “customer comes first” attitude.
  2. Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  3. Assists customers in the selection and purchase of coffee beverages.
  4. Maintains customer service area and equipment in a clean and appealing manner.
  5. Demonstrates “Just Say Yes” behavior when taking care of customer needs.

If you have any questions, please contact us at 336-758-5475.
http://zsr.wfu.edu/about/jobs/student-assistants/
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