Q. How do I get or reset my PIN?

Answer

The Library assigns you a 4-digit numeric PIN (Personal Identification Number) when you first get a new Library Card.

You can click ‘Forgot Your PIN?’ to change your PIN.  Please note, you must have an email address listed in your library account to reset your PIN online. 

If you are an SJSU Distance Education student, you can have your PIN reset over the phone at 1-408-808-2000.

Otherwise, you can go to any San José Public Library location with your photo ID and speak with a staff member to get your PIN reset.

  • Last Updated Aug 15, 2016
  • Views 552
  • Answered By Jeff Frank

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