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September 18, 2017 Copyright University of East Angli
LILAC 2009: parallel session
Users’ experiences of new
generation se...
September 18, 2017
Contents
1. What is Primo?
2. Functionality – how is it different to OPAC?
3. Web 2.0: a) tags and b) r...
September 18, 2017
1.What is Primo?
Primo is a
one-stop solution for the discovery and delivery
of local and remote resour...
September 18, 2017
Aleph OPAC at UEA
September 18, 2017
2. Functionality – how is it
different from OPAC?
evidence that users prefer other search, retrieval an...
September 18, 2017
September 18, 2017
Books, etc: Facets, icons and
availability and Frbrization
September 18, 2017
Integration with Aleph OPAC
September 18, 2017
Accessing e-books
September 18, 2017
Locating print and e-journal titles
September 18, 2017
Articles, etc: Searching e-resources
September 18, 2017
September 18, 2017
September 18, 2017
SFX linking to UEA-subscribed content
September 18, 2017
3a. Web 2.0: Tagging
September 18, 2017
3b. Web 2.0: Reviews
September 18, 2017
Primo and OPAC usage Autumn Semester
22 September 2008 - 14 December 2008
Number of searches
0
10000
20...
September 18, 2017
Primo and OPAC Usage Spring Semester 2009
0
10000
20000
30000
40000
50000
60000
Week
1
Week
2
Week
3
We...
September 18, 2017
4. What do our users
think?
We asked for 3 types of response:
I particularly liked…
It would be good if...
September 18, 2017
User feedback
Refine searches is a great feature that helps with
research
I like the showing of multipl...
September 18, 2017
User feedback
“Broadsearch is simpler and feels as though it has been designed
for research users rathe...
September 18, 2017
User feedback
There's no need for multiple card displays that make
sense to a librarian but not a libra...
September 18, 2017
Information Services staff
feedback
Appearance of front page user-friendly and colourful
I liked the fa...
September 18, 2017
6. Impact on IL skills
teaching?
Advice needed on constructing search strategies,
selecting appropriate...
September 18, 2017
7. Future developments?
v.3.0 integration of full OPAC functionality
Harvesting of data directly from d...
September 18, 2017
References:
Elsegood, S (2009), Narrow or Broadsearch? Implementing Ex Libris’s Primo interface at the
...
September 18, 2017
Other UK Primo Libraries:
Primo at the British Library (Beta site)
http://searchbeta.bl.uk/primo_librar...
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Users' experiences of new generation search interfaces: introducing Ex Libris's PRIMO search engine at University of East Anglia Library. Elsegood

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Users' experiences of new generation search interfaces: introducing Ex Libris's PRIMO search engine at University of East Anglia Library. Elsegood

  1. 1. September 18, 2017 Copyright University of East Angli LILAC 2009: parallel session Users’ experiences of new generation search interfaces: introducing Ex Libris’s™ PRIMO® at UEA Sarah Elsegood Arts and Humanities Faculty Librarian University of East Anglia s.elsegood@uea.ac.uk
  2. 2. September 18, 2017 Contents 1. What is Primo? 2. Functionality – how is it different to OPAC? 3. Web 2.0: a) tags and b) reviews 4. What do our users think? 5. Impact on IL skills teaching? 6. Future developments 7. Discussion
  3. 3. September 18, 2017 1.What is Primo? Primo is a one-stop solution for the discovery and delivery of local and remote resources, such as books, journal articles, and digital objects. Branded locally as Broadsearch. Library Catalogue + Digital repository UEA e-resources Digitool: UEA’s digital repository http://broadsearch.uea.ac.uk
  4. 4. September 18, 2017 Aleph OPAC at UEA
  5. 5. September 18, 2017 2. Functionality – how is it different from OPAC? evidence that users prefer other search, retrieval and delivery services, such as Google users prefer quick easy intuitive interfaces relevance ranking is popular improved aesthetic experience Primo offers access to the high quality content through an attractive interface Web 2.0 tags and reviews Access to journal articles via sub-set of databases “Did you mean? “ – searching can be less precise
  6. 6. September 18, 2017
  7. 7. September 18, 2017 Books, etc: Facets, icons and availability and Frbrization
  8. 8. September 18, 2017 Integration with Aleph OPAC
  9. 9. September 18, 2017 Accessing e-books
  10. 10. September 18, 2017 Locating print and e-journal titles
  11. 11. September 18, 2017 Articles, etc: Searching e-resources
  12. 12. September 18, 2017
  13. 13. September 18, 2017
  14. 14. September 18, 2017 SFX linking to UEA-subscribed content
  15. 15. September 18, 2017 3a. Web 2.0: Tagging
  16. 16. September 18, 2017 3b. Web 2.0: Reviews
  17. 17. September 18, 2017 Primo and OPAC usage Autumn Semester 22 September 2008 - 14 December 2008 Number of searches 0 10000 20000 30000 40000 50000 60000 70000 80000 90000 W eek1 W eek2 W eek3 W eek4 W eek5 W eek6 W eek7 W eek8 W eek9W eek10W eek11 W eek12 Books, etc. Articles, etc. OPAC
  18. 18. September 18, 2017 Primo and OPAC Usage Spring Semester 2009 0 10000 20000 30000 40000 50000 60000 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Books, etc. Articles, etc. OPAC
  19. 19. September 18, 2017 4. What do our users think? We asked for 3 types of response: I particularly liked… It would be good if perhaps it could… The following needs improving… Any other comments Users were asked to indicate status: e.g. undergraduate, taught postgraduate, etc. Feedback was also sought on the interface welcome screen
  20. 20. September 18, 2017 User feedback Refine searches is a great feature that helps with research I like the showing of multiple editions under a single title on the search results page the convenient searching system is wonderful! it's helps me a lot when I’m doing research or writing an essay I've had quite a bit of trouble getting my students to search anything other than JSTOR because of the difficulty they find in the interfaces - Primo looks like it might solve that problem - it's much more intuitive [lecturer] [on tagging and reviews] Goodness - that does sound useful. Am interested in how the reviews will pan out - it might end up being a good device for us as tutors to flag the usefulness of a book. [lecturer]
  21. 21. September 18, 2017 User feedback “Broadsearch is simpler and feels as though it has been designed for research users rather than as an inventory of books to which researchers can have access. I like the flexibility of being able to do simple general searches (if I don't really know what I want or if I am a relative novice - I fall into both categories!) or to do sophisticated screening and narrowing if I am in a position to be more discriminating. “ “The narrowing options, available and suggested, are very helpful. I also like the fact that information on availability is shown on the same page as other details so you don't have to keep switching. “ [Politics taught postgraduate, mature student]
  22. 22. September 18, 2017 User feedback There's no need for multiple card displays that make sense to a librarian but not a library user. Opening some links in new windows unpredictably makes browsing a rather unpleasant experience. This is definitely a step in the right direction Useless It’s useful and convenient, although the article bit does tend to take a long time to load. Aaaargh! What on Mars was wrong with the other interface?
  23. 23. September 18, 2017 Information Services staff feedback Appearance of front page user-friendly and colourful I liked the fact that you can enter a search term and switch between tabs without re-entering the search I liked article searching – seems easier than MetaLib Overall v. good and relatively easy to use. I am often put off by new things like this. Wasn’t scary! I particularly liked the way it told you if a book was on loan or not User-friendly, easy to find what you need quickly Easy to use. Lots of information. I like it a lot! Visually it is fairly easy on the eye and not too cluttered
  24. 24. September 18, 2017 6. Impact on IL skills teaching? Advice needed on constructing search strategies, selecting appropriate keywords, refining searches Some brief explanation of the features is helpful Users need help in evaluating the results and refining searches Users strayed into Articles, etc. searching without realising what it was and what they were searching Broadsearch provided a useful starting point for teaching database searching. Students move on to MetaLib and the full range of e-resources after first searching a smaller sub-set using Articles, etc. tab LAW and MED students need to use native interfaces
  25. 25. September 18, 2017 7. Future developments? v.3.0 integration of full OPAC functionality Harvesting of data directly from database publishers? Combined local and remote search option? User-defined lists? Unified Resource Management System (URM) to replace Integrated Library Systems model (ILS)
  26. 26. September 18, 2017 References: Elsegood, S (2009), Narrow or Broadsearch? Implementing Ex Libris’s Primo interface at the University of East Anglia Serials, 22 (1), pp 70-74 http://dx.doi.org/10.1629/2268 (subscribers only) Ex Libris Primo <http://www.exlibrisgroup.com/category/PrimoOverview > Accessed: 6 March 2009 How to compete with Google, JIBS User Group workshop 13 November 2008 <http://www.jibs.ac.uk/events/workshops/simplerds/> Accessed: 6 March 2009 Lewis, N (2008), Implementing Ex Libris’s Primo at the University of East Anglia, Ariadne 55 <http://www.ariadne.ac.uk/issue55/lewis/> Accessed: 6 March 2009
  27. 27. September 18, 2017 Other UK Primo Libraries: Primo at the British Library (Beta site) http://searchbeta.bl.uk/primo_library/libweb/action/search.do? vid=BLVU1&fromLogin=true&fromLogin=true SUPrimo at the University of Strathclyde – coming soon! SOLO – Search Oxford Libraries Online http://solo.ouls.ox.ac.uk/primo_library/libweb/action/search.do?vid=OXVU1&from

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