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EndNote: Getting EndNote

An online guide for obtaining and using EndNote.

What is EndNote?

EndNote® is a software program used to manage bibliographic citations. You can retrieve references from bibliographic databases, import them into your own database, and create bibliographies in a variety of formats using a word processing program. You can also add references to a Word™ document and create a bibliography using a style of your choosing. The current version is EndNote 21.

 

How do I get EndNote?

USUHS has a site license for EndNote and is available for free to USUHS faculty, students, and staff who are billeted at USUHS.


Download via the USUHS Student Software Library (USU students)

USU Faculty and Staff who haven’t already been granted access to the Student Software library may request access by contacting help@usuhs.edu or submitting a Service Now request (USUService Desk)

You must first log in to your USU Gmail account, using your CAC or USU Single Sign On (USU-SSO) account. Follow the steps below:

  1. From your USU Gmail account, access Google Drive (see image right).
  2. In the search box, start typing: student software library, and click on the Student Software Library Folder.
  3. Download the EndNote 21 folder to your hard drive.
  4. From the EndNote 21 folder on your hard drive.
    • Mac Users: Double-click on EndNote 21Installer.dmg
    • Windows Users: Double-click on EndNote21Inst.msi  

Notes:

  • The download process may take several minutes.
  • If you are prompted for a "license key", open the Endnote 21 License.text to copy and paste into EndNote.

USU-Issued Computers

 
Windows Users:

EndNote 21 should already be installed on your station. But if it is not, you may request it be installed by submitting a Service Now request (USUService Desk) or installing yourself via the Software Center.

To install via the Software Center:

  1. Select Microsoft Endpoint Manager from the Windows Start Menu and click on Software Center.
  2. From the Applications section, click on Endnote (the current latest version is 21.2).
  3. Click Install. You may then close the Software Center. 
    • EndNote should install in the background after a few minutes.

 

Mac Users:
  1. Launch Self-Service from your Applications folder or from your Dock.

       

     

  2. Select Browse in the left main menu.


     

  3. Click the Install button for the current version of EndNote.


     

  4. When the installation is complete, locate your Applications folder again, open the EndNote 21 folder and double-click to launch EndNote 21.app.

If you need technical assistance, please reach out to our Apple Support team via USU ServiceNow by:

  1. Opening https://servicenow.usuhs.edu/sp

  2. Select “Get Help.”

  3. Select “Create an Incident.”

  4. When you “describe your issue”, please be sure to indicate that you are using a Mac.

EndNote Technical Support

The LRC Reference staff will be happy to assist you with your EndNote questions.

You may also contact EndNote Technical Support:

Subject Guide

Profile Photo
Rhonda J. Allard
Contact:
https://orcid.org/0000-0001-9021-3672
301-295-3398
James A. Zimble Learning Resource Center • 4301 Jones Bridge Rd. Bethesda, MD 20814 • Main Number: 301-295-3189 • AMI Helpdesk: 301-295-3358

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