Answered By: Danielle Loftus
Last Updated: May 31, 2022     Views: 276

You must un-zip the file or "extract all files" before trying to install it on your computer. If you don't it will ask you for the product code. Check the step by step directions from the EndNote LibGuide (http://libguides.usd.edu/content.php?pid=63203&sid=1079614).
https://libanswers.usd.edu/faq/214893
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