Posted by: Christopher | September 6, 2012

New Services available for correspondence requests

Online Correspondence is here!  The State Archives of North Carolina is excited to announce a new web portal for correspondence.  Online Correspondence will allow persons residing outside of North Carolina to request a search for a record and pay the search and handling fee using the Online Correspondence portal.  Persons residing outside of North Carolina will still have the option of sending a check, a money order or credit card information through the USPS but the Online Correspondence portal will give the additional option of paying electronically.

http://correspondence.archives.ncdcr.gov

But wait – there’s more!

The Online Correspondence portal will also have a feature that will allow residents and non-residents to pay their invoice electronically too!  Researchers will receive an invoice with instructions on how to find and use the online payment option.

http://correspondence.archives.ncdcr.gov/invoice.asp

And that’s not all!

North Carolina residents will now find a new option on the North Carolina online request form.  North Carolina residents can now opt-in to receive an electronic invoice.  If the researcher selects the electronic invoice option they will receive the invoice via email instead of a paper copy sent by USPS.  This service should save time for the customer and reduce operational costs for the Archives!

http://req.archives.ncdcr.gov/

We hope these new features will help us serve you faster and more efficiently.  Try them out and give us your feedback!

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Responses

  1. This is a great new efficient service for in-state and out-of-state patrons. Many thanks to those who made it happen.

    Kathy Gunter Sullivan


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