customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
247,713
|
Gardner-Brown
|
enterprise
| 9.4
|
Excellent customer care and great value for the price.
|
826,247
|
Jimenez, Phillips and Smith
|
smb
| 3.2
|
Terrible experience. The platform is difficult to use.
|
188,786
|
Gutierrez-Sanchez
|
smb
| 7.2
|
Satisfied with the platform, but there is room for growth.
|
836,097
|
Warren-Young
|
sole_proprietor
| 9.1
|
User-friendly platform and exceptional support team.
|
425,603
|
Garcia-Cook
|
smb
| 5.7
|
The platform works, but the user experience is lacking.
|
173,637
|
Vargas-Allison
|
enterprise
| 2.1
|
Extremely confusing interface and poor user experience.
|
326,786
|
Howard-Parker
|
enterprise
| 8.2
|
Good overall experience, but could use some improvements.
|
315,880
|
Bush, Harding and Graham
|
sole_proprietor
| 7.1
|
Happy with the service, but pricing could be more competitive.
|
181,701
|
Cabrera, Mccarthy and Mcfarland
|
enterprise
| 3.1
|
Not worth the price. Very disappointing service.
|
294,177
|
Gonzales LLC
|
sole_proprietor
| 3.9
|
Extremely confusing interface and poor user experience.
|
378,740
|
Gonzales, Shields and Sexton
|
sole_proprietor
| 7.9
|
Customer support was helpful, but the product could be more intuitive.
|
198,777
|
Strickland, Harris and Cherry
|
smb
| 1.6
|
Terrible experience. The platform is difficult to use.
|
639,731
|
Ho PLC
|
smb
| 2.8
|
Customer support was unhelpful and the product is buggy.
|
238,290
|
Farmer Group
|
sole_proprietor
| 2.2
|
Worst product I’ve used. Would not recommend to anyone.
|
969,908
|
Craig Inc
|
enterprise
| 3.7
|
Customer support was unhelpful and the product is buggy.
|
140,265
|
Holder Inc
|
sole_proprietor
| 2.3
|
Extremely confusing interface and poor user experience.
|
772,263
|
Howard, Chapman and Martin
|
enterprise
| 3.6
|
Terrible experience. The platform is difficult to use.
|
554,694
|
Russo, Kane and Nielsen
|
enterprise
| 9.4
|
The product experience is top-notch! Couldn't be happier.
|
853,510
|
Kramer, Nguyen and Daniels
|
enterprise
| 9.1
|
Fantastic value and very easy to understand.
|
484,666
|
Paul, Herring and Juarez
|
enterprise
| 9.5
|
Fantastic value and very easy to understand.
|
760,835
|
Gibbs and Sons
|
sole_proprietor
| 5.6
|
The platform works, but the user experience is lacking.
|
471,802
|
Smith LLC
|
sole_proprietor
| 9.5
|
Amazing service! I love how easy it is to use the platform.
|
286,099
|
Mcbride, Torres and Marquez
|
enterprise
| 1.8
|
Customer support was unhelpful and the product is buggy.
|
983,065
|
Calderon-Guzman
|
sole_proprietor
| 6.9
|
Product is okay, but it feels overpriced for what it offers.
|
673,110
|
Gibson, Clarke and Taylor
|
enterprise
| 3.9
|
Terrible experience. The platform is difficult to use.
|
718,852
|
Coleman, Becker and Jenkins
|
enterprise
| 3.4
|
Extremely confusing interface and poor user experience.
|
161,425
|
Koch-Evans
|
enterprise
| 6.6
|
Average experience, nothing special.
|
362,467
|
Hall, Fisher and Best
|
smb
| 2.1
|
Worst product I’ve used. Would not recommend to anyone.
|
733,837
|
Calhoun, Wang and Little
|
enterprise
| 4.5
|
Average experience, nothing special.
|
448,435
|
White-Taylor
|
sole_proprietor
| 7.4
|
Pretty good value for money, but some features could be enhanced.
|
791,483
|
Mosley Group
|
sole_proprietor
| 3.2
|
Terrible experience. The platform is difficult to use.
|
613,427
|
Parker-Walls
|
enterprise
| 6.7
|
Support team is responsive, but the platform is confusing.
|
753,600
|
Mcguire, Farrell and Morgan
|
smb
| 7.4
|
Customer support was helpful, but the product could be more intuitive.
|
501,075
|
Clements and Sons
|
enterprise
| 5.8
|
Support team is responsive, but the platform is confusing.
|
695,512
|
Hoffman Group
|
smb
| 4.5
|
Not bad, but definitely needs improvement.
|
386,962
|
Jacobs-Bennett
|
sole_proprietor
| 5.2
|
Not bad, but definitely needs improvement.
|
533,124
|
Mcdaniel Group
|
enterprise
| 6.8
|
Product is okay, but it feels overpriced for what it offers.
|
741,025
|
Anderson Ltd
|
smb
| 9.5
|
User-friendly platform and exceptional support team.
|
521,282
|
Rogers LLC
|
enterprise
| 7.8
|
Satisfied with the platform, but there is room for growth.
|
457,256
|
Jones, Huffman and Johnson
|
smb
| 7.4
|
Good overall experience, but could use some improvements.
|
386,514
|
Gould and Sons
|
sole_proprietor
| 9.4
|
User-friendly platform and exceptional support team.
|
616,483
|
Brown-Vargas
|
smb
| 4.4
|
Product is okay, but it feels overpriced for what it offers.
|
807,094
|
Fleming-Miller
|
smb
| 6.4
|
Average experience, nothing special.
|
407,805
|
Brown-Herring
|
smb
| 4.9
|
The platform works, but the user experience is lacking.
|
847,257
|
Hall-Lindsey
|
sole_proprietor
| 0.8
|
Extremely confusing interface and poor user experience.
|
251,353
|
Watkins, Young and Conner
|
sole_proprietor
| 8.7
|
Happy with the service, but pricing could be more competitive.
|
875,729
|
Ramirez, Lester and Lopez
|
smb
| 2.2
|
Worst product I’ve used. Would not recommend to anyone.
|
675,430
|
Hernandez-Clements
|
sole_proprietor
| 7.6
|
Good overall experience, but could use some improvements.
|
847,505
|
Mejia, Martin and Morales
|
sole_proprietor
| 3
|
Terrible experience. The platform is difficult to use.
|
382,924
|
Lee, Cole and Cardenas
|
enterprise
| 1.7
|
Terrible experience. The platform is difficult to use.
|
787,902
|
Johnson, Welch and Walters
|
smb
| 4.4
|
Not bad, but definitely needs improvement.
|
776,501
|
Wilson, Navarro and Nelson
|
enterprise
| 4.2
|
Not bad, but definitely needs improvement.
|
575,299
|
Sanchez-Green
|
sole_proprietor
| 1.3
|
Terrible experience. The platform is difficult to use.
|
675,234
|
Simpson, Pollard and Hicks
|
sole_proprietor
| 3.3
|
Extremely confusing interface and poor user experience.
|
453,572
|
Miranda Ltd
|
enterprise
| 4.9
|
Product is okay, but it feels overpriced for what it offers.
|
977,922
|
Gilbert-Hernandez
|
smb
| 5.6
|
Average experience, nothing special.
|
709,893
|
Davis Group
|
sole_proprietor
| 0.2
|
Extremely confusing interface and poor user experience.
|
847,181
|
Stone and Sons
|
enterprise
| 1
|
Worst product I’ve used. Would not recommend to anyone.
|
852,252
|
Hogan Ltd
|
enterprise
| 6.2
|
Product is okay, but it feels overpriced for what it offers.
|
714,514
|
Berry, Nelson and Hawkins
|
enterprise
| 7.1
|
Customer support was helpful, but the product could be more intuitive.
|
889,890
|
Franco, Stevens and Decker
|
sole_proprietor
| 3.2
|
Not worth the price. Very disappointing service.
|
176,122
|
Page-Cole
|
enterprise
| 7.2
|
Pretty good value for money, but some features could be enhanced.
|
521,272
|
Klein-Young
|
enterprise
| 8.4
|
Satisfied with the platform, but there is room for growth.
|
130,992
|
Cooper, Nguyen and Perez
|
smb
| 6.2
|
Average experience, nothing special.
|
626,564
|
Brewer, Moore and Smith
|
enterprise
| 9.1
|
Fantastic value and very easy to understand.
|
338,793
|
Lopez LLC
|
enterprise
| 2.4
|
Worst product I’ve used. Would not recommend to anyone.
|
147,250
|
Mann-Shelton
|
enterprise
| 9.4
|
Amazing service! I love how easy it is to use the platform.
|
539,599
|
Williams Inc
|
smb
| 7.9
|
Satisfied with the platform, but there is room for growth.
|
831,431
|
Floyd Inc
|
smb
| 5
|
Product is okay, but it feels overpriced for what it offers.
|
471,096
|
King and Sons
|
smb
| 9.6
|
Amazing service! I love how easy it is to use the platform.
|
773,525
|
Pitts Inc
|
enterprise
| 8.4
|
Good overall experience, but could use some improvements.
|
795,493
|
Woods, Santos and Vaughn
|
smb
| 3.4
|
Worst product I’ve used. Would not recommend to anyone.
|
567,946
|
Gomez-Watkins
|
enterprise
| 5.9
|
Not bad, but definitely needs improvement.
|
112,242
|
Wyatt, Hooper and Moon
|
enterprise
| 7.5
|
Good overall experience, but could use some improvements.
|
195,556
|
Garcia-Brown
|
enterprise
| 6.9
|
Not bad, but definitely needs improvement.
|
935,358
|
Underwood, Rivera and Smith
|
smb
| 0.1
|
Customer support was unhelpful and the product is buggy.
|
995,859
|
Riley Group
|
sole_proprietor
| 9.7
|
Amazing service! I love how easy it is to use the platform.
|
720,169
|
Hines Ltd
|
sole_proprietor
| 7
|
Satisfied with the platform, but there is room for growth.
|
370,912
|
Davis, Stark and Johnson
|
sole_proprietor
| 2.3
|
Worst product I’ve used. Would not recommend to anyone.
|
834,613
|
Christian-King
|
smb
| 3.3
|
Terrible experience. The platform is difficult to use.
|
772,078
|
Butler, Castro and Ross
|
enterprise
| 5.5
|
Average experience, nothing special.
|
967,195
|
Gibbs Ltd
|
enterprise
| 5.6
|
Support team is responsive, but the platform is confusing.
|
189,605
|
Cooper Ltd
|
enterprise
| 3.7
|
Customer support was unhelpful and the product is buggy.
|
106,107
|
Smith-Cunningham
|
sole_proprietor
| 0.5
|
Customer support was unhelpful and the product is buggy.
|
139,268
|
Dixon-Proctor
|
sole_proprietor
| 7
|
Happy with the service, but pricing could be more competitive.
|
156,726
|
Sandoval, Johnson and Jones
|
smb
| 9.1
|
User-friendly platform and exceptional support team.
|
693,644
|
Cline-Larsen
|
sole_proprietor
| 3.2
|
Customer support was unhelpful and the product is buggy.
|
847,446
|
Collins, Everett and Robertson
|
enterprise
| 6.6
|
Support team is responsive, but the platform is confusing.
|
411,772
|
Rodriguez Ltd
|
smb
| 5.5
|
Product is okay, but it feels overpriced for what it offers.
|
420,940
|
Ellis, Smith and Trevino
|
enterprise
| 3.3
|
Worst product I’ve used. Would not recommend to anyone.
|
326,607
|
Hamilton LLC
|
enterprise
| 9
|
The product experience is top-notch! Couldn't be happier.
|
748,762
|
Tucker, Lewis and Dennis
|
sole_proprietor
| 3.4
|
Worst product I’ve used. Would not recommend to anyone.
|
461,761
|
Burns, Brown and Lopez
|
enterprise
| 9.8
|
Excellent customer care and great value for the price.
|
414,554
|
Smith Group
|
enterprise
| 5
|
Not bad, but definitely needs improvement.
|
361,174
|
Johnson Inc
|
sole_proprietor
| 5.8
|
Average experience, nothing special.
|
874,965
|
Bass, Eaton and Walton
|
sole_proprietor
| 0.5
|
Worst product I’ve used. Would not recommend to anyone.
|
747,138
|
Jenkins-Christensen
|
smb
| 2.2
|
Worst product I’ve used. Would not recommend to anyone.
|
938,114
|
Rodriguez, Buck and Wallace
|
sole_proprietor
| 6.3
|
The platform works, but the user experience is lacking.
|
189,297
|
Jones Inc
|
smb
| 5.4
|
The platform works, but the user experience is lacking.
|
988,053
|
Moreno-Randolph
|
enterprise
| 6.8
|
Product is okay, but it feels overpriced for what it offers.
|
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