atulgupta002/banking_customer_service_query_intent_classifier
Text Classification
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0.1B
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Updated
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22
Dataset Viewer
Unnamed: 0
int64 0
5k
| query
stringlengths 7
112
| intent
stringclasses 6
values |
|---|---|---|
0 |
Could you please help me reset my account password?
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password_reset
|
1 |
What company charged my account last?
|
transaction_query
|
2 |
How do I schedule an appointment to discuss loan options and apply?
|
loan_inquiry
|
3 |
Which loans 2day suited me?
|
loan_inquiry
|
4 |
Do you have any updated timelines for my loan approval?
|
loan_inquiry
|
5 |
can i be approved based on my creds?
|
loan_inquiry
|
6 |
yall better call me now
|
fraud_report
|
7 |
Could you inform me of your short-term and long-term loans?
|
loan_inquiry
|
8 |
I swear I didn’t buy from here!
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fraud_report
|
9 |
Was the transaction successful without complications?
|
transaction_query
|
10 |
I am requesting an immediate password reset.
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password_reset
|
11 |
Just noticed a sketchy charge – what do I do now?
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fraud_report
|
12 |
I am following up to confirm the status of my loan application.
|
loan_inquiry
|
13 |
Could you send me a list of your loan types?
|
loan_inquiry
|
14 |
What was the exact time and date of the last transaction?
|
transaction_query
|
15 |
charges in Mexico—my card’s in NYC!!
|
fraud_report
|
16 |
I didn’t approve the date change on check #2222.
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fraud_report
|
17 |
Can you get me the date and time of my last payment?
|
transaction_query
|
18 |
anything missing on my loan app?
|
loan_inquiry
|
19 |
Can you provide instructions for uploading documents to the application portal?
|
credi_card_application
|
20 |
Yo, can you find out when my last trans happened?
|
transaction_query
|
21 |
May I have your assistance in verifying my eligibility for a loan?
|
loan_inquiry
|
22 |
I noticed suspicious activity on my statement and would like to report it.
|
fraud_report
|
23 |
Please advise on how to activate my credit card upon receipt.
|
credi_card_application
|
24 |
do i tick off da loan criteria?
|
loan_inquiry
|
25 |
Did the last one work out fine or nah?
|
transaction_query
|
26 |
what’s my latest financial regret
|
transaction_query
|
27 |
WHAT DID I BUY LAST WEEK HELP
|
transaction_query
|
28 |
this shady af ngl
|
fraud_report
|
29 |
can i open LOC w/my score?
|
loan_inquiry
|
30 |
I am looking to apply for a loan; could you describe the process?
|
loan_inquiry
|
31 |
$800 AT "THIEVES R US"? I’M CONTACTING THE FTC—REVERSE THIS OR ELSE!!
|
fraud_report
|
32 |
Was the last transaction smooth sailing?
|
transaction_query
|
33 |
any holds on my loan app?
|
loan_inquiry
|
34 |
my loan still in que?
|
loan_inquiry
|
35 |
I’ve never even heard of this store.
|
fraud_report
|
36 |
The last time I swiped my card—where was that?
|
transaction_query
|
37 |
whats the fee 4 app?
|
loan_inquiry
|
38 |
someone’s overdrawin my acc—stop ‘em!!
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fraud_report
|
39 |
hey, are ya lookin at my loan app? what’s the status?
|
loan_inquiry
|
40 |
What’s the current status of my loan application in your records?
|
loan_inquiry
|
41 |
cc app stuck? wut i do?
|
credi_card_application
|
42 |
ugh my payment failed—why tho?
|
transaction_query
|
43 |
Which loans do u give?
|
loan_inquiry
|
44 |
Could you explain your automated underwriting process?
|
loan_inquiry
|
45 |
what docs 4 credit card app?
|
credi_card_application
|
46 |
That check transaction was posted after hours.
|
fraud_report
|
47 |
last transac—did i even need it
|
transaction_query
|
48 |
What time and date was the last thing I bought?
|
transaction_query
|
49 |
Can you let me know the time and date of my last payment?
|
transaction_query
|
50 |
i deadass didn’t swipe
|
fraud_report
|
51 |
latest purchse deets ASAP OR ELSE
|
transaction_query
|
52 |
This charge doesn’t look familiar – could it be fraud?
|
fraud_report
|
53 |
Yo, was that last payment good to go?
|
transaction_query
|
54 |
Was the last payment processed correctly?
|
transaction_query
|
55 |
would i qualify 4 mortgage?
|
loan_inquiry
|
56 |
my wallet got stolen—pls cancel my card NOW
|
fraud_report
|
57 |
Please advise on whether I am eligible to apply for a loan with your bank.
|
loan_inquiry
|
58 |
I’ve refreshed a million times—SAVINGS BALANCE STAT!
|
balance_inquiry
|
59 |
Would you kindly confirm the current outcome of my loan application review?
|
loan_inquiry
|
60 |
What’s the time and date of the last thing I did?
|
transaction_query
|
61 |
Yo, can you check the date for my last payment?
|
transaction_query
|
62 |
What vendor processed my most recent charge?
|
transaction_query
|
63 |
I’m not even online shopping – why this charge??
|
fraud_report
|
64 |
do i pull off da loan profile?
|
loan_inquiry
|
65 |
Ur loans rite now, details.
|
loan_inquiry
|
66 |
Do you have options for debt relief loans?
|
loan_inquiry
|
67 |
too many charges poppin up
|
fraud_report
|
68 |
can i get overdraft protection loan?
|
loan_inquiry
|
69 |
Can you tell me when I did my last payment?
|
transaction_query
|
70 |
pls stop askin security Qs—just reset it!!
|
password_reset
|
71 |
lemme know my balance b4 i spend more
|
balance_inquiry
|
72 |
Was the last transaction carried out correctly?
|
transaction_query
|
73 |
Any tips on applyin 4 a loan?
|
loan_inquiry
|
74 |
Was the recent payment successful?
|
transaction_query
|
75 |
Fraud hit my acc! ID fix plz dat $$!
|
fraud_report
|
76 |
lemme get that balance info pls n thx
|
balance_inquiry
|
77 |
Who’s the business that took my payment last?
|
transaction_query
|
78 |
Could you confirm my eligibility for a holiday bonus loan?
|
loan_inquiry
|
79 |
hey, how da credit card appli goin?
|
credi_card_application
|
80 |
finally got locked out, reset pw please
|
password_reset
|
81 |
Loan time: how do I get ma appl done?
|
loan_inquiry
|
82 |
payment got rejcted—any reason?
|
transaction_query
|
83 |
checks i didn’t send are bouncin—acc’s a mess!!
|
fraud_report
|
84 |
What was the time for my last transaction, you know?
|
transaction_query
|
85 |
i never signed 4 dis
|
fraud_report
|
86 |
checks made out to “Cash” —i didn’t write those!!
|
fraud_report
|
87 |
What’s the store name from my latest payment?
|
transaction_query
|
88 |
Could you let me know if I am eligible for an equipment lease?
|
loan_inquiry
|
89 |
What’s the business name from my last transaction?
|
transaction_query
|
90 |
forgot password again, need assist
|
password_reset
|
91 |
yo, what's the proper way 2 apply for a credit card?
|
credi_card_application
|
92 |
got any home mortgage programs?
|
loan_inquiry
|
93 |
is there a mobile cc app?
|
credi_card_application
|
94 |
random tech guy asked me to share screen, freaky
|
fraud_report
|
95 |
I am interested in your loan offerings and would like to know the application process.
|
loan_inquiry
|
96 |
hey, change my pass ty
|
password_reset
|
97 |
My money’s been stolen, pls investigate!
|
fraud_report
|
98 |
What is the turnaround time after submitting a loan application?
|
loan_inquiry
|
99 |
rep on LinkedIn asked for vpN access
|
fraud_report
|
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