Dataset Viewer
task
stringclasses 145
values | input
stringlengths 3
131
| output
stringlengths 40
2.81k
| message
dict | formatted_text
stringlengths 245
3.04k
| encoded_text
listlengths 50
560
| total_token_count
int64 50
560
| message_length
int64 245
3.04k
| num_turns
int64 3
3
| source_dataset
stringclasses 6
values | has_existing_messages
bool 1
class |
|---|---|---|---|---|---|---|---|---|---|---|
cancel_hotel_reservation
|
I cannot travel, how could I cancel my accommodation in Madrid?
|
To proceed with the cancellation of your hotel reservation, please adhere to the following steps:
1. Access your account on {{WEBSITE_URL}}.
2. Go to the {{MY_BOOKINGS_SECTION}}.
3. Identify and select the booking you wish to cancel.
4. Click on the {{CANCEL_RESERVATION_OPTION}} option.
5. Follow the on-screen instructions to confirm the cancellation.
Should you experience any difficulties during this process, please reach out to our customer support for further assistance.
|
{
"content": [
"cancel_hotel_reservation",
"I cannot travel, how could I cancel my accommodation in Madrid?",
"To proceed with the cancellation of your hotel reservation, please adhere to the following steps: \n\n1. Access your account on {{WEBSITE_URL}}. \n2. Go to the {{MY_BOOKINGS_SECTION}}. \n3. Identify and select the booking you wish to cancel. \n4. Click on the {{CANCEL_RESERVATION_OPTION}} option. \n5. Follow the on-screen instructions to confirm the cancellation. \n\nShould you experience any difficulties during this process, please reach out to our customer support for further assistance."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
cancel_hotel_reservation<|im_end|>
<|im_start|>user
I cannot travel, how could I cancel my accommodation in Madrid?<|im_end|>
<|im_start|>assistant
<think>
</think>
To proceed with the cancellation of your hotel reservation, please adhere to the following steps:
1. Access your account on {{WEBSITE_URL}}.
2. Go to the {{MY_BOOKINGS_SECTION}}.
3. Identify and select the booking you wish to cancel.
4. Click on the {{CANCEL_RESERVATION_OPTION}} option.
5. Follow the on-screen instructions to confirm the cancellation.
Should you experience any difficulties during this process, please reach out to our customer support for further assistance.<|im_end|>
|
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] | 141 | 689 | 3 |
bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
customer_service
|
I'd like to send an email to client service, can you help me ?
|
To reach our customer service team via email for any assistance, please adhere to the following steps:
1. Launch your email application or access your preferred email service provider.
2. Begin a new email by selecting the option for creating a new message.
3. In the recipient field, input the email address listed on our website in the {{CONTACT_US_SECTION}}.
4. Provide a concise and informative message detailing your inquiry or the issue at hand.
5. After reviewing your message, click the {{SEND_BUTTON}} to dispatch it.
Our customer service representatives will examine your inquiry and get back to you promptly. Should you require immediate assistance, do not hesitate to call our customer support line, which is also available within the {{CONTACT_US_SECTION}} of our website.
|
{
"content": [
"customer_service",
"I'd like to send an email to client service, can you help me ?",
"To reach our customer service team via email for any assistance, please adhere to the following steps: \n\n1. Launch your email application or access your preferred email service provider. \n2. Begin a new email by selecting the option for creating a new message. \n3. In the recipient field, input the email address listed on our website in the {{CONTACT_US_SECTION}}. \n4. Provide a concise and informative message detailing your inquiry or the issue at hand. \n5. After reviewing your message, click the {{SEND_BUTTON}} to dispatch it. \n\nOur customer service representatives will examine your inquiry and get back to you promptly. Should you require immediate assistance, do not hesitate to call our customer support line, which is also available within the {{CONTACT_US_SECTION}} of our website."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
customer_service<|im_end|>
<|im_start|>user
I'd like to send an email to client service, can you help me ?<|im_end|>
<|im_start|>assistant
<think>
</think>
To reach our customer service team via email for any assistance, please adhere to the following steps:
1. Launch your email application or access your preferred email service provider.
2. Begin a new email by selecting the option for creating a new message.
3. In the recipient field, input the email address listed on our website in the {{CONTACT_US_SECTION}}.
4. Provide a concise and informative message detailing your inquiry or the issue at hand.
5. After reviewing your message, click the {{SEND_BUTTON}} to dispatch it.
Our customer service representatives will examine your inquiry and get back to you promptly. Should you require immediate assistance, do not hesitate to call our customer support line, which is also available within the {{CONTACT_US_SECTION}} of our website.<|im_end|>
|
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] | 195 | 981 | 3 |
bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
apply_for_mortgage
|
i need a mortgage can ya takew out it
|
I'd be more than happy to assist you with applying for a mortgage. Purchasing a home is a significant step, and I'm here to guide you through the process. To get started, I'll need a bit more information from you.
Could you please provide me with your {{Name}} and a way to reach you, such as an {{Email Address}} or {{Phone Number}}? This will allow me to connect you with the appropriate mortgage specialist who can provide personalized assistance based on your specific needs and circumstances.
Rest assured that your information will be kept confidential and used solely for the purpose of assisting you with your mortgage application.
If you have any specific questions or concerns regarding the mortgage process, feel free to let me know. I'm here to help make this journey as smooth and stress-free as possible.
|
{
"content": [
"apply_for_mortgage",
"i need a mortgage can ya takew out it",
"I'd be more than happy to assist you with applying for a mortgage. Purchasing a home is a significant step, and I'm here to guide you through the process. To get started, I'll need a bit more information from you.\n\nCould you please provide me with your {{Name}} and a way to reach you, such as an {{Email Address}} or {{Phone Number}}? This will allow me to connect you with the appropriate mortgage specialist who can provide personalized assistance based on your specific needs and circumstances.\n\nRest assured that your information will be kept confidential and used solely for the purpose of assisting you with your mortgage application.\n\nIf you have any specific questions or concerns regarding the mortgage process, feel free to let me know. I'm here to help make this journey as smooth and stress-free as possible."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
apply_for_mortgage<|im_end|>
<|im_start|>user
i need a mortgage can ya takew out it<|im_end|>
<|im_start|>assistant
<think>
</think>
I'd be more than happy to assist you with applying for a mortgage. Purchasing a home is a significant step, and I'm here to guide you through the process. To get started, I'll need a bit more information from you.
Could you please provide me with your {{Name}} and a way to reach you, such as an {{Email Address}} or {{Phone Number}}? This will allow me to connect you with the appropriate mortgage specialist who can provide personalized assistance based on your specific needs and circumstances.
Rest assured that your information will be kept confidential and used solely for the purpose of assisting you with your mortgage application.
If you have any specific questions or concerns regarding the mortgage process, feel free to let me know. I'm here to help make this journey as smooth and stress-free as possible.<|im_end|>
|
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] | 197 | 986 | 3 |
bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
information_life_insurance
|
i want help checking my fucking life insurance
|
To access details regarding your life insurance policy, please adhere to the following steps:
1. Go to the official page of your life insurance provider at {{WEBSITE_URL}}.
2. Enter your account credentials including your username and password to log in.
3. Locate the {{LIFE_INSURANCE_SECTION}} section found within the {{INFORMATION_MENU}} menu.
4. Select the {{VIEW_DETAILS_TAB}} tab to review your insurance policy information.
Should you require any additional assistance, do not hesitate to reach out to customer support using the contact information available on the website.
|
{
"content": [
"information_life_insurance",
"i want help checking my fucking life insurance",
"To access details regarding your life insurance policy, please adhere to the following steps:\n\n1. Go to the official page of your life insurance provider at {{WEBSITE_URL}}.\n2. Enter your account credentials including your username and password to log in.\n3. Locate the {{LIFE_INSURANCE_SECTION}} section found within the {{INFORMATION_MENU}} menu.\n4. Select the {{VIEW_DETAILS_TAB}} tab to review your insurance policy information.\n\nShould you require any additional assistance, do not hesitate to reach out to customer support using the contact information available on the website."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
information_life_insurance<|im_end|>
<|im_start|>user
i want help checking my fucking life insurance<|im_end|>
<|im_start|>assistant
<think>
</think>
To access details regarding your life insurance policy, please adhere to the following steps:
1. Go to the official page of your life insurance provider at {{WEBSITE_URL}}.
2. Enter your account credentials including your username and password to log in.
3. Locate the {{LIFE_INSURANCE_SECTION}} section found within the {{INFORMATION_MENU}} menu.
4. Select the {{VIEW_DETAILS_TAB}} tab to review your insurance policy information.
Should you require any additional assistance, do not hesitate to reach out to customer support using the contact information available on the website.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
activate_card
|
can you help me activate a Master Card on mobile ?
|
I'd be more than happy to assist you with activating your Master Card on your mobile device. Here's a step-by-step guide to help you get it done smoothly:
1. Make sure you have the corresponding mobile banking app installed on your device. If you haven't installed it yet, you can find it in your app store by searching for "{{Bank Name}} Mobile Banking".
2. Open the mobile banking app and log in to your account using your username and password. If you don't have an account yet, you'll need to create one first.
3. Once you're logged in, navigate to the "Card Management" or "Manage Cards" section. This is usually located in the main menu or the settings of the app.
4. Look for the option to "Activate a Card" or "Add New Card". Select this option and choose the "Master Card" option.
5. You may be prompted to enter some details, such as your card number, expiration date, and CVV code. Make sure to enter the information accurately.
6. After providing the required details, follow any additional instructions or security measures that may be needed, such as confirming your identity through a one-time password or biometric authentication.
7. Once the activation process is complete, you should receive a confirmation message or notification indicating that your Master Card has been successfully activated on your mobile device.
If you encounter any difficulties during the activation process or have any additional questions, please don't hesitate to let me know. I'm here to help you every step of the way!
|
{
"content": [
"activate_card",
"can you help me activate a Master Card on mobile ?",
"I'd be more than happy to assist you with activating your Master Card on your mobile device. Here's a step-by-step guide to help you get it done smoothly:\n\n1. Make sure you have the corresponding mobile banking app installed on your device. If you haven't installed it yet, you can find it in your app store by searching for \"{{Bank Name}} Mobile Banking\".\n\n2. Open the mobile banking app and log in to your account using your username and password. If you don't have an account yet, you'll need to create one first.\n\n3. Once you're logged in, navigate to the \"Card Management\" or \"Manage Cards\" section. This is usually located in the main menu or the settings of the app.\n\n4. Look for the option to \"Activate a Card\" or \"Add New Card\". Select this option and choose the \"Master Card\" option.\n\n5. You may be prompted to enter some details, such as your card number, expiration date, and CVV code. Make sure to enter the information accurately.\n\n6. After providing the required details, follow any additional instructions or security measures that may be needed, such as confirming your identity through a one-time password or biometric authentication.\n\n7. Once the activation process is complete, you should receive a confirmation message or notification indicating that your Master Card has been successfully activated on your mobile device.\n\nIf you encounter any difficulties during the activation process or have any additional questions, please don't hesitate to let me know. I'm here to help you every step of the way!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
activate_card<|im_end|>
<|im_start|>user
can you help me activate a Master Card on mobile ?<|im_end|>
<|im_start|>assistant
<think>
</think>
I'd be more than happy to assist you with activating your Master Card on your mobile device. Here's a step-by-step guide to help you get it done smoothly:
1. Make sure you have the corresponding mobile banking app installed on your device. If you haven't installed it yet, you can find it in your app store by searching for "{{Bank Name}} Mobile Banking".
2. Open the mobile banking app and log in to your account using your username and password. If you don't have an account yet, you'll need to create one first.
3. Once you're logged in, navigate to the "Card Management" or "Manage Cards" section. This is usually located in the main menu or the settings of the app.
4. Look for the option to "Activate a Card" or "Add New Card". Select this option and choose the "Master Card" option.
5. You may be prompted to enter some details, such as your card number, expiration date, and CVV code. Make sure to enter the information accurately.
6. After providing the required details, follow any additional instructions or security measures that may be needed, such as confirming your identity through a one-time password or biometric authentication.
7. Once the activation process is complete, you should receive a confirmation message or notification indicating that your Master Card has been successfully activated on your mobile device.
If you encounter any difficulties during the activation process or have any additional questions, please don't hesitate to let me know. I'm here to help you every step of the way!<|im_end|>
|
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
I would like to change my fucking monthly payment date, how can I do ti?
|
I genuinely apologize for any frustration you may be experiencing in trying to change the date of your monthly payment. I'll be more than happy to assist you with that. Here's how you can modify your payment due date:
1. Log in to your account on our website or mobile app.
2. Navigate to the "Billing" section or "Payment Settings".
3. Look for the "Payment Due Date" or "Modify Due Date" option.
4. Select the desired date from the calendar or enter it manually.
5. Save the changes.
If you encounter any difficulties or need further guidance, feel free to reach out to our customer support team at {{Customer Support Phone Number}} or through our live chat on our website. We're here to make the process as smooth as possible for you.
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"I would like to change my fucking monthly payment date, how can I do ti?",
"I genuinely apologize for any frustration you may be experiencing in trying to change the date of your monthly payment. I'll be more than happy to assist you with that. Here's how you can modify your payment due date:\n\n1. Log in to your account on our website or mobile app.\n2. Navigate to the \"Billing\" section or \"Payment Settings\".\n3. Look for the \"Payment Due Date\" or \"Modify Due Date\" option.\n4. Select the desired date from the calendar or enter it manually.\n5. Save the changes.\n\nIf you encounter any difficulties or need further guidance, feel free to reach out to our customer support team at {{Customer Support Phone Number}} or through our live chat on our website. We're here to make the process as smooth as possible for you."
],
"role": [
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"user",
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}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
I would like to change my fucking monthly payment date, how can I do ti?<|im_end|>
<|im_start|>assistant
<think>
</think>
I genuinely apologize for any frustration you may be experiencing in trying to change the date of your monthly payment. I'll be more than happy to assist you with that. Here's how you can modify your payment due date:
1. Log in to your account on our website or mobile app.
2. Navigate to the "Billing" section or "Payment Settings".
3. Look for the "Payment Due Date" or "Modify Due Date" option.
4. Select the desired date from the calendar or enter it manually.
5. Save the changes.
If you encounter any difficulties or need further guidance, feel free to reach out to our customer support team at {{Customer Support Phone Number}} or through our live chat on our website. We're here to make the process as smooth as possible for you.<|im_end|>
|
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bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
I have to compare your fucking loans, where could I do it?
|
We regret the inconvenience, and we're sorry for any offense caused by the language used in your previous message. I'm here to assist you with comparing our loan options.
To compare our loans, you can visit our website and navigate to the "Loans" section. There, you'll find detailed information about each loan option we offer, including interest rates, terms, and eligibility criteria. You can compare the different features and choose the one that best suits your needs.
If you need any further assistance or have any specific questions about our loan options, please don't hesitate to let me know. I'm here to help!
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"I have to compare your fucking loans, where could I do it?",
"We regret the inconvenience, and we're sorry for any offense caused by the language used in your previous message. I'm here to assist you with comparing our loan options. \n\nTo compare our loans, you can visit our website and navigate to the \"Loans\" section. There, you'll find detailed information about each loan option we offer, including interest rates, terms, and eligibility criteria. You can compare the different features and choose the one that best suits your needs.\n\nIf you need any further assistance or have any specific questions about our loan options, please don't hesitate to let me know. I'm here to help!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
I have to compare your fucking loans, where could I do it?<|im_end|>
<|im_start|>assistant
<think>
</think>
We regret the inconvenience, and we're sorry for any offense caused by the language used in your previous message. I'm here to assist you with comparing our loan options.
To compare our loans, you can visit our website and navigate to the "Loans" section. There, you'll find detailed information about each loan option we offer, including interest rates, terms, and eligibility criteria. You can compare the different features and choose the one that best suits your needs.
If you need any further assistance or have any specific questions about our loan options, please don't hesitate to let me know. I'm here to help!<|im_end|>
|
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bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
i want my fucking agent to clarify the terms of my loan id like to speak with it
|
I regret that any frustration you may have experienced with our service. I understand that you would like to speak with an agent to clarify the terms of your loan. I'm here to help! To ensure a smooth and seamless experience, I recommend reaching out to our customer support team directly. They have the expertise to provide you with the information you need and address any concerns you may have. You can reach them by calling our dedicated customer support line at {{Customer Support Phone Number}} or by sending an email to {{Customer Support Email Address}}. They'll be more than happy to assist you and provide the clarity you're seeking. Let me know if there's anything else I can assist you with!
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"i want my fucking agent to clarify the terms of my loan id like to speak with it",
"I regret that any frustration you may have experienced with our service. I understand that you would like to speak with an agent to clarify the terms of your loan. I'm here to help! To ensure a smooth and seamless experience, I recommend reaching out to our customer support team directly. They have the expertise to provide you with the information you need and address any concerns you may have. You can reach them by calling our dedicated customer support line at {{Customer Support Phone Number}} or by sending an email to {{Customer Support Email Address}}. They'll be more than happy to assist you and provide the clarity you're seeking. Let me know if there's anything else I can assist you with!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
i want my fucking agent to clarify the terms of my loan id like to speak with it<|im_end|>
<|im_start|>assistant
<think>
</think>
I regret that any frustration you may have experienced with our service. I understand that you would like to speak with an agent to clarify the terms of your loan. I'm here to help! To ensure a smooth and seamless experience, I recommend reaching out to our customer support team directly. They have the expertise to provide you with the information you need and address any concerns you may have. You can reach them by calling our dedicated customer support line at {{Customer Support Phone Number}} or by sending an email to {{Customer Support Email Address}}. They'll be more than happy to assist you and provide the clarity you're seeking. Let me know if there's anything else I can assist you with!<|im_end|>
|
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bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
request_invoice
|
i made an order and i did not get an invoice could ya help me download it
|
I'll take care of it! I can assist you in obtaining the invoice for your recent order. I apologize for any inconvenience caused by not receiving the invoice. Let's get that sorted out. Here's what you can do to download the invoice:
1. Log in to your account on our website.
2. Go to the "{{Order History}}" or "{{Order Details}}" section.
3. Locate the specific order for which you need the invoice.
4. Look for an option or button that says "{{Download Invoice}}" or "{{Get Invoice}}" and click on it.
5. The invoice should open in a new tab or prompt you to download it as a PDF file.
6. Save the file to your desired location on your device.
If you face any difficulties or can't find the invoice, please provide me with your {{Order Number}} or any relevant details, and I'll be happy to assist you further.
|
{
"content": [
"request_invoice",
"i made an order and i did not get an invoice could ya help me download it",
"I'll take care of it! I can assist you in obtaining the invoice for your recent order. I apologize for any inconvenience caused by not receiving the invoice. Let's get that sorted out. Here's what you can do to download the invoice:\n\n1. Log in to your account on our website.\n2. Go to the \"{{Order History}}\" or \"{{Order Details}}\" section.\n3. Locate the specific order for which you need the invoice.\n4. Look for an option or button that says \"{{Download Invoice}}\" or \"{{Get Invoice}}\" and click on it.\n5. The invoice should open in a new tab or prompt you to download it as a PDF file.\n6. Save the file to your desired location on your device.\n\nIf you face any difficulties or can't find the invoice, please provide me with your {{Order Number}} or any relevant details, and I'll be happy to assist you further."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
request_invoice<|im_end|>
<|im_start|>user
i made an order and i did not get an invoice could ya help me download it<|im_end|>
<|im_start|>assistant
<think>
</think>
I'll take care of it! I can assist you in obtaining the invoice for your recent order. I apologize for any inconvenience caused by not receiving the invoice. Let's get that sorted out. Here's what you can do to download the invoice:
1. Log in to your account on our website.
2. Go to the "{{Order History}}" or "{{Order Details}}" section.
3. Locate the specific order for which you need the invoice.
4. Look for an option or button that says "{{Download Invoice}}" or "{{Get Invoice}}" and click on it.
5. The invoice should open in a new tab or prompt you to download it as a PDF file.
6. Save the file to your desired location on your device.
If you face any difficulties or can't find the invoice, please provide me with your {{Order Number}} or any relevant details, and I'll be happy to assist you further.<|im_end|>
|
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
customer_service
|
I'd like to speak with fucking customer service, can I get some help?
|
To reach our customer service team, please adhere to the following guidelines:
1. Navigate to the {{WEBSITE_URL}}.
2. Access the {{CONTACT_US_SECTION}} which can be found at the {{BOTTOM_HOMEPAGE}}.
3. Select the {{CALL_US_OPTION}} to obtain the customer service telephone number.
4. Call the number provided and follow the instructions given to connect with a representative.
Should you require additional assistance, do not hesitate to inform us, as we are here to support you.
|
{
"content": [
"customer_service",
"I'd like to speak with fucking customer service, can I get some help?",
"To reach our customer service team, please adhere to the following guidelines:\n\n1. Navigate to the {{WEBSITE_URL}}.\n2. Access the {{CONTACT_US_SECTION}} which can be found at the {{BOTTOM_HOMEPAGE}}.\n3. Select the {{CALL_US_OPTION}} to obtain the customer service telephone number.\n4. Call the number provided and follow the instructions given to connect with a representative.\n\nShould you require additional assistance, do not hesitate to inform us, as we are here to support you."
],
"role": [
"system",
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]
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|
<|im_start|>system
customer_service<|im_end|>
<|im_start|>user
I'd like to speak with fucking customer service, can I get some help?<|im_end|>
<|im_start|>assistant
<think>
</think>
To reach our customer service team, please adhere to the following guidelines:
1. Navigate to the {{WEBSITE_URL}}.
2. Access the {{CONTACT_US_SECTION}} which can be found at the {{BOTTOM_HOMEPAGE}}.
3. Select the {{CALL_US_OPTION}} to obtain the customer service telephone number.
4. Call the number provided and follow the instructions given to connect with a representative.
Should you require additional assistance, do not hesitate to inform us, as we are here to support you.<|im_end|>
|
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311,
1824,
498,
13,
151645,
198
] | 141 | 677 | 3 |
bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
appeal_denied_insurance_claim
|
I would like to challenge some fucking denied auto insurance claoms, I need assistance
|
To begin the appeal process for your denied auto insurance claim, please adhere to the following steps:
1. Carefully examine the denial notice received from your insurance company to pinpoint the precise reasons for the denial. Understanding the evaluation criteria is crucial.
2. Collect all pertinent documentation, such as accident reports, repair invoices, and any communication with your insurance provider. These materials will support your appeal.
3. Reach out to the customer service department of your insurance company to obtain a formal appeal form or inquire about the established procedures for filing an appeal.
4. Fill out the appeal form thoroughly, ensuring you provide all required information, and attach any relevant documents. Clearly articulate your reasoning for the claim's approval.
5. Send the completed appeal form along with the accompanying documents to the specified department or email address indicated by your insurance company.
6. Follow up with your insurance provider to verify that your appeal has been received and to ask about the anticipated processing time.
7. Maintain a detailed record of all communications and documentation associated with your appeal for your records.
Should you have additional questions or require further assistance, do not hesitate to reach out, and I would be glad to guide you through this process.
|
{
"content": [
"appeal_denied_insurance_claim",
"I would like to challenge some fucking denied auto insurance claoms, I need assistance",
"To begin the appeal process for your denied auto insurance claim, please adhere to the following steps:\n\n1. Carefully examine the denial notice received from your insurance company to pinpoint the precise reasons for the denial. Understanding the evaluation criteria is crucial.\n2. Collect all pertinent documentation, such as accident reports, repair invoices, and any communication with your insurance provider. These materials will support your appeal.\n3. Reach out to the customer service department of your insurance company to obtain a formal appeal form or inquire about the established procedures for filing an appeal.\n4. Fill out the appeal form thoroughly, ensuring you provide all required information, and attach any relevant documents. Clearly articulate your reasoning for the claim's approval.\n5. Send the completed appeal form along with the accompanying documents to the specified department or email address indicated by your insurance company.\n6. Follow up with your insurance provider to verify that your appeal has been received and to ask about the anticipated processing time.\n7. Maintain a detailed record of all communications and documentation associated with your appeal for your records.\n\nShould you have additional questions or require further assistance, do not hesitate to reach out, and I would be glad to guide you through this process."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
appeal_denied_insurance_claim<|im_end|>
<|im_start|>user
I would like to challenge some fucking denied auto insurance claoms, I need assistance<|im_end|>
<|im_start|>assistant
<think>
</think>
To begin the appeal process for your denied auto insurance claim, please adhere to the following steps:
1. Carefully examine the denial notice received from your insurance company to pinpoint the precise reasons for the denial. Understanding the evaluation criteria is crucial.
2. Collect all pertinent documentation, such as accident reports, repair invoices, and any communication with your insurance provider. These materials will support your appeal.
3. Reach out to the customer service department of your insurance company to obtain a formal appeal form or inquire about the established procedures for filing an appeal.
4. Fill out the appeal form thoroughly, ensuring you provide all required information, and attach any relevant documents. Clearly articulate your reasoning for the claim's approval.
5. Send the completed appeal form along with the accompanying documents to the specified department or email address indicated by your insurance company.
6. Follow up with your insurance provider to verify that your appeal has been received and to ask about the anticipated processing time.
7. Maintain a detailed record of all communications and documentation associated with your appeal for your records.
Should you have additional questions or require further assistance, do not hesitate to reach out, and I would be glad to guide you through this process.<|im_end|>
|
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] | 280 | 1,594 | 3 |
bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
open_account
|
I have to open an user account, how could I do it?
|
Right away! I'd be delighted to assist you in opening a user account. Let me guide you through the process:
1. Visit our website at {{Company Website URL}}.
2. Look for the "Sign Up" or "Create an Account" button. It's usually located in the top right corner of the page.
3. Click on the button, and it will take you to the account registration page.
4. Fill in the required information, such as your name, email address, and password.
5. Make sure to create a strong password to protect your account.
6. Once you've entered all the necessary details, click on the "Sign Up" or "Create Account" button.
7. You may receive an email verification link to confirm your account. Follow the instructions in the email, if applicable.
8. Congratulations! Your user account has been successfully created.
If you come across any issues or need further assistance during the process, feel free to reach out to our customer support team. They are available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.
We look forward to welcoming you as a valued member of our community.
|
{
"content": [
"open_account",
"I have to open an user account, how could I do it?",
"Right away! I'd be delighted to assist you in opening a user account. Let me guide you through the process:\n\n1. Visit our website at {{Company Website URL}}.\n2. Look for the \"Sign Up\" or \"Create an Account\" button. It's usually located in the top right corner of the page.\n3. Click on the button, and it will take you to the account registration page.\n4. Fill in the required information, such as your name, email address, and password.\n5. Make sure to create a strong password to protect your account.\n6. Once you've entered all the necessary details, click on the \"Sign Up\" or \"Create Account\" button.\n7. You may receive an email verification link to confirm your account. Follow the instructions in the email, if applicable.\n8. Congratulations! Your user account has been successfully created.\n\nIf you come across any issues or need further assistance during the process, feel free to reach out to our customer support team. They are available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.\n\nWe look forward to welcoming you as a valued member of our community."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
open_account<|im_end|>
<|im_start|>user
I have to open an user account, how could I do it?<|im_end|>
<|im_start|>assistant
<think>
</think>
Right away! I'd be delighted to assist you in opening a user account. Let me guide you through the process:
1. Visit our website at {{Company Website URL}}.
2. Look for the "Sign Up" or "Create an Account" button. It's usually located in the top right corner of the page.
3. Click on the button, and it will take you to the account registration page.
4. Fill in the required information, such as your name, email address, and password.
5. Make sure to create a strong password to protect your account.
6. Once you've entered all the necessary details, click on the "Sign Up" or "Create Account" button.
7. You may receive an email verification link to confirm your account. Follow the instructions in the email, if applicable.
8. Congratulations! Your user account has been successfully created.
If you come across any issues or need further assistance during the process, feel free to reach out to our customer support team. They are available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.
We look forward to welcoming you as a valued member of our community.<|im_end|>
|
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315,
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198
] | 277 | 1,302 | 3 |
bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
can you help me checking my application status?
|
Indeed! I'm here to assist you with checking the status of your application. To provide you with the most accurate and up-to-date information, please provide me with the following details:
1. Your full name as it appears on the application.
2. The email address associated with your application.
3. Any reference or application number you may have received.
Once I have this information, I will do my best to help you check the status of your application.
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"can you help me checking my application status?",
"Indeed! I'm here to assist you with checking the status of your application. To provide you with the most accurate and up-to-date information, please provide me with the following details:\n\n1. Your full name as it appears on the application.\n2. The email address associated with your application.\n3. Any reference or application number you may have received.\n\nOnce I have this information, I will do my best to help you check the status of your application."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
can you help me checking my application status?<|im_end|>
<|im_start|>assistant
<think>
</think>
Indeed! I'm here to assist you with checking the status of your application. To provide you with the most accurate and up-to-date information, please provide me with the following details:
1. Your full name as it appears on the application.
2. The email address associated with your application.
3. Any reference or application number you may have received.
Once I have this information, I will do my best to help you check the status of your application.<|im_end|>
|
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] | 132 | 675 | 3 |
bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
check_coverage
|
I'd like information about the coverage of my pet insurance poliyc, where can I get it?
|
To verify the coverage details of your pet insurance policy, please proceed with the following steps:
1. Access the {{WEBSITE_URL}}.
2. Sign in to your account with your registered username and password.
3. Go to the {{COVERAGE_SECTION}} segment of the website.
4. From the displayed policies, choose your specific pet insurance policy.
5. Examine the coverage information provided on the policy details page.
If you encounter any difficulties or require additional support, please do not hesitate to reach out to our dedicated customer service team by calling our support number.
|
{
"content": [
"check_coverage",
"I'd like information about the coverage of my pet insurance poliyc, where can I get it?",
"To verify the coverage details of your pet insurance policy, please proceed with the following steps:\n\n1. Access the {{WEBSITE_URL}}.\n2. Sign in to your account with your registered username and password.\n3. Go to the {{COVERAGE_SECTION}} segment of the website.\n4. From the displayed policies, choose your specific pet insurance policy.\n5. Examine the coverage information provided on the policy details page.\n\nIf you encounter any difficulties or require additional support, please do not hesitate to reach out to our dedicated customer service team by calling our support number."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
check_coverage<|im_end|>
<|im_start|>user
I'd like information about the coverage of my pet insurance poliyc, where can I get it?<|im_end|>
<|im_start|>assistant
<think>
</think>
To verify the coverage details of your pet insurance policy, please proceed with the following steps:
1. Access the {{WEBSITE_URL}}.
2. Sign in to your account with your registered username and password.
3. Go to the {{COVERAGE_SECTION}} segment of the website.
4. From the displayed policies, choose your specific pet insurance policy.
5. Examine the coverage information provided on the policy details page.
If you encounter any difficulties or require additional support, please do not hesitate to reach out to our dedicated customer service team by calling our support number.<|im_end|>
|
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] | 156 | 793 | 3 |
bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
activate_card_international_usage
|
I'm traveling overseas i have ti activate an amex for international usage
|
No problem at all! I can help you with that. It's important to activate your American Express (Amex) card for international usage before your trip. Here's what you need to do:
1. Contact the customer service number provided on the back of your {{Credit Card}} or visit the Amex website.
2. Inform them that you'll be traveling overseas and need to activate your card for international usage.
3. They will guide you through the necessary steps and may ask for some personal information to verify your identity.
4. Once your card is activated, you'll be able to use it for transactions abroad without any issues.
If you have any other questions or need further assistance, feel free to let me know. Safe travels!
|
{
"content": [
"activate_card_international_usage",
"I'm traveling overseas i have ti activate an amex for international usage",
"No problem at all! I can help you with that. It's important to activate your American Express (Amex) card for international usage before your trip. Here's what you need to do:\n\n1. Contact the customer service number provided on the back of your {{Credit Card}} or visit the Amex website.\n2. Inform them that you'll be traveling overseas and need to activate your card for international usage.\n3. They will guide you through the necessary steps and may ask for some personal information to verify your identity.\n4. Once your card is activated, you'll be able to use it for transactions abroad without any issues.\n\nIf you have any other questions or need further assistance, feel free to let me know. Safe travels!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
activate_card_international_usage<|im_end|>
<|im_start|>user
I'm traveling overseas i have ti activate an amex for international usage<|im_end|>
<|im_start|>assistant
<think>
</think>
No problem at all! I can help you with that. It's important to activate your American Express (Amex) card for international usage before your trip. Here's what you need to do:
1. Contact the customer service number provided on the back of your {{Credit Card}} or visit the Amex website.
2. Inform them that you'll be traveling overseas and need to activate your card for international usage.
3. They will guide you through the necessary steps and may ask for some personal information to verify your identity.
4. Once your card is activated, you'll be able to use it for transactions abroad without any issues.
If you have any other questions or need further assistance, feel free to let me know. Safe travels!<|im_end|>
|
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
wrong_item
|
fucking products in mydelivery are incorrect, help me report them
|
I deeply apologize for the inconvenience caused by receiving the incorrect products in your delivery. I understand how frustrating this must be for you. Rest assured, I'm here to help you report this issue and get it resolved.
To report the incorrect products, please provide me with the following details:
1. Your {{Order Number}}: This will help me locate your order and identify the specific items that were incorrect.
2. List of incorrect products: Kindly mention the names or descriptions of the products that were incorrect in your delivery.
Once I have these details, I will immediately escalate the issue to our support team and ensure that it is resolved for you as quickly as possible. Please bear with me while I gather the necessary information to assist you further.
If you have any other concerns or questions, feel free to let me know. I'm here to provide you with the best possible assistance.
|
{
"content": [
"wrong_item",
"fucking products in mydelivery are incorrect, help me report them",
"I deeply apologize for the inconvenience caused by receiving the incorrect products in your delivery. I understand how frustrating this must be for you. Rest assured, I'm here to help you report this issue and get it resolved.\n\nTo report the incorrect products, please provide me with the following details:\n1. Your {{Order Number}}: This will help me locate your order and identify the specific items that were incorrect.\n2. List of incorrect products: Kindly mention the names or descriptions of the products that were incorrect in your delivery.\n\nOnce I have these details, I will immediately escalate the issue to our support team and ensure that it is resolved for you as quickly as possible. Please bear with me while I gather the necessary information to assist you further.\n\nIf you have any other concerns or questions, feel free to let me know. I'm here to provide you with the best possible assistance."
],
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|
<|im_start|>system
wrong_item<|im_end|>
<|im_start|>user
fucking products in mydelivery are incorrect, help me report them<|im_end|>
<|im_start|>assistant
<think>
</think>
I deeply apologize for the inconvenience caused by receiving the incorrect products in your delivery. I understand how frustrating this must be for you. Rest assured, I'm here to help you report this issue and get it resolved.
To report the incorrect products, please provide me with the following details:
1. Your {{Order Number}}: This will help me locate your order and identify the specific items that were incorrect.
2. List of incorrect products: Kindly mention the names or descriptions of the products that were incorrect in your delivery.
Once I have these details, I will immediately escalate the issue to our support team and ensure that it is resolved for you as quickly as possible. Please bear with me while I gather the necessary information to assist you further.
If you have any other concerns or questions, feel free to let me know. I'm here to provide you with the best possible assistance.<|im_end|>
|
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
change_provider
|
I got to switch to another mobile service provider, will you help me?
|
To change your mobile service provider, please follow these essential steps:
1. Review your current contract with {{CURRENT_PROVIDER}} to check for any potential early termination fees or additional charges.
2. Choose the new provider, {{NEW_PROVIDER}}, to whom you wish to switch and pick an appropriate plan that meets your needs.
3. Reach out to {{NEW_PROVIDER}} to inform them about your decision to switch. Make sure to provide the necessary personal details and account information.
4. Request a {{PORTING_CODE}} from your current provider to ensure you can retain your number during the switch.
5. Fill out any required forms and submit all relevant documentation to {{NEW_PROVIDER}} to facilitate the process.
6. Await confirmation from {{NEW_PROVIDER}} concerning the successful transfer of your services.
By diligently following these steps, your transition is expected to be seamless. Should you encounter any difficulties, please get in touch with our support team at {{SUPPORT_TEAM_CONTACT}} for assistance.
|
{
"content": [
"change_provider",
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],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
change_provider<|im_end|>
<|im_start|>user
I got to switch to another mobile service provider, will you help me?<|im_end|>
<|im_start|>assistant
<think>
</think>
To change your mobile service provider, please follow these essential steps:
1. Review your current contract with {{CURRENT_PROVIDER}} to check for any potential early termination fees or additional charges.
2. Choose the new provider, {{NEW_PROVIDER}}, to whom you wish to switch and pick an appropriate plan that meets your needs.
3. Reach out to {{NEW_PROVIDER}} to inform them about your decision to switch. Make sure to provide the necessary personal details and account information.
4. Request a {{PORTING_CODE}} from your current provider to ensure you can retain your number during the switch.
5. Fill out any required forms and submit all relevant documentation to {{NEW_PROVIDER}} to facilitate the process.
6. Await confirmation from {{NEW_PROVIDER}} concerning the successful transfer of your services.
By diligently following these steps, your transition is expected to be seamless. Should you encounter any difficulties, please get in touch with our support team at {{SUPPORT_TEAM_CONTACT}} for assistance.<|im_end|>
|
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bitext/Bitext-telco-llm-chatbot-training-dataset
| false |
reject_settlement
|
I'd like to reject a fucking settlement, where can I do it?
|
If you wish to decline a settlement offer, please adhere to the following procedure:
1. Thoroughly examine the settlement offer documentation to ensure you grasp the complete terms and conditions involved.
2. Compose a formal rejection letter or email that explicitly states your refusal of the offer. Remember to include your claim number, personal information, and your rationale for the rejection.
3. Dispatch the letter or email to the claims adjuster assigned to your case. Retain a copy for your records for future reference.
4. Follow up with a phone call to verify receipt of your communication and to discuss any additional steps that may be needed.
Should you require additional support, do not hesitate to reach out to us directly via {{WEBSITE_URL}}.
|
{
"content": [
"reject_settlement",
"I'd like to reject a fucking settlement, where can I do it?",
"If you wish to decline a settlement offer, please adhere to the following procedure:\n\n1. Thoroughly examine the settlement offer documentation to ensure you grasp the complete terms and conditions involved.\n2. Compose a formal rejection letter or email that explicitly states your refusal of the offer. Remember to include your claim number, personal information, and your rationale for the rejection.\n3. Dispatch the letter or email to the claims adjuster assigned to your case. Retain a copy for your records for future reference.\n4. Follow up with a phone call to verify receipt of your communication and to discuss any additional steps that may be needed.\n\nShould you require additional support, do not hesitate to reach out to us directly via {{WEBSITE_URL}}."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
reject_settlement<|im_end|>
<|im_start|>user
I'd like to reject a fucking settlement, where can I do it?<|im_end|>
<|im_start|>assistant
<think>
</think>
If you wish to decline a settlement offer, please adhere to the following procedure:
1. Thoroughly examine the settlement offer documentation to ensure you grasp the complete terms and conditions involved.
2. Compose a formal rejection letter or email that explicitly states your refusal of the offer. Remember to include your claim number, personal information, and your rationale for the rejection.
3. Dispatch the letter or email to the claims adjuster assigned to your case. Retain a copy for your records for future reference.
4. Follow up with a phone call to verify receipt of your communication and to discuss any additional steps that may be needed.
Should you require additional support, do not hesitate to reach out to us directly via {{WEBSITE_URL}}.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
cancel_mortgage
|
i need assistance cancelling a mortgage
|
I've grasped that you're looking for assistance with canceling a mortgage. I'm here to help you. Cancelling a mortgage can involve various factors depending on the specific terms and conditions of your mortgage agreement. To ensure accurate and personalized guidance, could you please provide me with some additional details, such as your mortgage account number or the name of the mortgage provider? Once I have this information, I'll be able to provide you with the appropriate steps to cancel your mortgage.
|
{
"content": [
"cancel_mortgage",
"i need assistance cancelling a mortgage",
"I've grasped that you're looking for assistance with canceling a mortgage. I'm here to help you. Cancelling a mortgage can involve various factors depending on the specific terms and conditions of your mortgage agreement. To ensure accurate and personalized guidance, could you please provide me with some additional details, such as your mortgage account number or the name of the mortgage provider? Once I have this information, I'll be able to provide you with the appropriate steps to cancel your mortgage."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
cancel_mortgage<|im_end|>
<|im_start|>user
i need assistance cancelling a mortgage<|im_end|>
<|im_start|>assistant
<think>
</think>
I've grasped that you're looking for assistance with canceling a mortgage. I'm here to help you. Cancelling a mortgage can involve various factors depending on the specific terms and conditions of your mortgage agreement. To ensure accurate and personalized guidance, could you please provide me with some additional details, such as your mortgage account number or the name of the mortgage provider? Once I have this information, I'll be able to provide you with the appropriate steps to cancel your mortgage.<|im_end|>
|
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
buy_insurance_policy
|
I'd like to buy a fucking travel insurance policy how do i do ir
|
To purchase a travel insurance policy, please adhere to the following procedure:
1. Access our official website at {{WEBSITE_URL}}.
2. Locate the {{TRAVEL_INSURANCE_SECTION}} section on the homepage.
3. Select the insurance plan that aligns with your travel requirements.
4. Proceed by clicking the {{BUY_BUTTON}} button.
5. Enter all necessary personal and travel details as prompted.
6. Carefully review your application and proceed to submit it.
Should you have any questions or require further support, our dedicated customer service representatives are here to assist you at any step of the process.
|
{
"content": [
"buy_insurance_policy",
"I'd like to buy a fucking travel insurance policy how do i do ir",
"To purchase a travel insurance policy, please adhere to the following procedure:\n\n1. Access our official website at {{WEBSITE_URL}}.\n2. Locate the {{TRAVEL_INSURANCE_SECTION}} section on the homepage.\n3. Select the insurance plan that aligns with your travel requirements.\n4. Proceed by clicking the {{BUY_BUTTON}} button.\n5. Enter all necessary personal and travel details as prompted.\n6. Carefully review your application and proceed to submit it.\n\nShould you have any questions or require further support, our dedicated customer service representatives are here to assist you at any step of the process."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
buy_insurance_policy<|im_end|>
<|im_start|>user
I'd like to buy a fucking travel insurance policy how do i do ir<|im_end|>
<|im_start|>assistant
<think>
</think>
To purchase a travel insurance policy, please adhere to the following procedure:
1. Access our official website at {{WEBSITE_URL}}.
2. Locate the {{TRAVEL_INSURANCE_SECTION}} section on the homepage.
3. Select the insurance plan that aligns with your travel requirements.
4. Proceed by clicking the {{BUY_BUTTON}} button.
5. Enter all necessary personal and travel details as prompted.
6. Carefully review your application and proceed to submit it.
Should you have any questions or require further support, our dedicated customer service representatives are here to assist you at any step of the process.<|im_end|>
|
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3417,
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624,
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323,
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498,
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894,
3019,
315,
279,
1882,
13,
151645,
198
] | 161 | 800 | 3 |
bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
I want to see the APR, will yu help me?
|
Of course, I'll be glad to assist you with that! The Annual Percentage Rate (APR) is an important factor to consider when evaluating loan options. I recommend checking our website or contacting our customer support team at {{Customer Support Phone Number}} to get accurate and up-to-date information on our APR rates. They can provide you with detailed explanations and answer any other questions you may have. Feel free to reach out to them at any time.
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"I want to see the APR, will yu help me?",
"Of course, I'll be glad to assist you with that! The Annual Percentage Rate (APR) is an important factor to consider when evaluating loan options. I recommend checking our website or contacting our customer support team at {{Customer Support Phone Number}} to get accurate and up-to-date information on our APR rates. They can provide you with detailed explanations and answer any other questions you may have. Feel free to reach out to them at any time."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
I want to see the APR, will yu help me?<|im_end|>
<|im_start|>assistant
<think>
</think>
Of course, I'll be glad to assist you with that! The Annual Percentage Rate (APR) is an important factor to consider when evaluating loan options. I recommend checking our website or contacting our customer support team at {{Customer Support Phone Number}} to get accurate and up-to-date information on our APR rates. They can provide you with detailed explanations and answer any other questions you may have. Feel free to reach out to them at any time.<|im_end|>
|
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bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
change_hotel_reservation
|
I don't want my fucking room in Mardid, will you help me modify it?
|
To assist you in modifying your hotel reservation in {{DESTINATION_CITY}}, please adhere to the following steps outlined below.
1. Navigate to the hotel’s reservation management portal on the website, {{WEBSITE_URL}}.
2. Enter your account details associated with your reservation to log in.
3. Locate the {{MANAGE_RESERVATIONS_SECTION}} in your account dashboard.
4. Identify the reservation you would like to alter.
5. Select the {{MODIFY_OPTION}} to adjust your reservation specifics as necessary.
6. Confirm your modifications and ensure the changes are saved.
Should you experience any difficulties during this process, do not hesitate to reach out to the hotel’s customer support for additional help.
|
{
"content": [
"change_hotel_reservation",
"I don't want my fucking room in Mardid, will you help me modify it?",
"To assist you in modifying your hotel reservation in {{DESTINATION_CITY}}, please adhere to the following steps outlined below.\n\n1. Navigate to the hotel’s reservation management portal on the website, {{WEBSITE_URL}}.\n2. Enter your account details associated with your reservation to log in.\n3. Locate the {{MANAGE_RESERVATIONS_SECTION}} in your account dashboard.\n4. Identify the reservation you would like to alter.\n5. Select the {{MODIFY_OPTION}} to adjust your reservation specifics as necessary.\n6. Confirm your modifications and ensure the changes are saved.\n\nShould you experience any difficulties during this process, do not hesitate to reach out to the hotel’s customer support for additional help."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
change_hotel_reservation<|im_end|>
<|im_start|>user
I don't want my fucking room in Mardid, will you help me modify it?<|im_end|>
<|im_start|>assistant
<think>
</think>
To assist you in modifying your hotel reservation in {{DESTINATION_CITY}}, please adhere to the following steps outlined below.
1. Navigate to the hotel’s reservation management portal on the website, {{WEBSITE_URL}}.
2. Enter your account details associated with your reservation to log in.
3. Locate the {{MANAGE_RESERVATIONS_SECTION}} in your account dashboard.
4. Identify the reservation you would like to alter.
5. Select the {{MODIFY_OPTION}} to adjust your reservation specifics as necessary.
6. Confirm your modifications and ensure the changes are saved.
Should you experience any difficulties during this process, do not hesitate to reach out to the hotel’s customer support for additional help.<|im_end|>
|
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] | 181 | 909 | 3 |
bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
set_usage_limits
|
i have to set my data allowance can i get some help
|
To set your usage limits, please follow these steps:
1. Log in to your account on {{WEBSITE_URL}}.
2. Navigate to the {{USAGE_SECTION}} section.
3. Select the option to {{EDIT_OPTION}} to modify your current limits.
4. Choose the specific limit you wish to set or increase, such as minutes, messaging, or data.
5. Follow the on-screen instructions to save your changes.
If you encounter any issues, please contact our customer support for further assistance.
|
{
"content": [
"set_usage_limits",
"i have to set my data allowance can i get some help",
"To set your usage limits, please follow these steps:\n\n1. Log in to your account on {{WEBSITE_URL}}.\n2. Navigate to the {{USAGE_SECTION}} section.\n3. Select the option to {{EDIT_OPTION}} to modify your current limits.\n4. Choose the specific limit you wish to set or increase, such as minutes, messaging, or data.\n5. Follow the on-screen instructions to save your changes.\n\nIf you encounter any issues, please contact our customer support for further assistance."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
set_usage_limits<|im_end|>
<|im_start|>user
i have to set my data allowance can i get some help<|im_end|>
<|im_start|>assistant
<think>
</think>
To set your usage limits, please follow these steps:
1. Log in to your account on {{WEBSITE_URL}}.
2. Navigate to the {{USAGE_SECTION}} section.
3. Select the option to {{EDIT_OPTION}} to modify your current limits.
4. Choose the specific limit you wish to set or increase, such as minutes, messaging, or data.
5. Follow the on-screen instructions to save your changes.
If you encounter any issues, please contact our customer support for further assistance.<|im_end|>
|
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] | 135 | 637 | 3 |
bitext/Bitext-telco-llm-chatbot-training-dataset
| false |
check_menu
|
I'd like informatoin about the restaurant menu where could i find it
|
To access the restaurant's menu, please adhere to the following procedure:
1. Go to the official website of the hotel at {{WEBSITE_URL}}.
2. Look for the {{MENU_SECTION}} section.
3. Select the {{CHECK_MENU_OPTION}} option to access the menu details.
Should you require any additional information, please feel free to contact the hotel staff for further guidance.
|
{
"content": [
"check_menu",
"I'd like informatoin about the restaurant menu where could i find it",
"To access the restaurant's menu, please adhere to the following procedure:\n\n1. Go to the official website of the hotel at {{WEBSITE_URL}}.\n2. Look for the {{MENU_SECTION}} section.\n3. Select the {{CHECK_MENU_OPTION}} option to access the menu details.\n\nShould you require any additional information, please feel free to contact the hotel staff for further guidance."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
check_menu<|im_end|>
<|im_start|>user
I'd like informatoin about the restaurant menu where could i find it<|im_end|>
<|im_start|>assistant
<think>
</think>
To access the restaurant's menu, please adhere to the following procedure:
1. Go to the official website of the hotel at {{WEBSITE_URL}}.
2. Look for the {{MENU_SECTION}} section.
3. Select the {{CHECK_MENU_OPTION}} option to access the menu details.
Should you require any additional information, please feel free to contact the hotel staff for further guidance.<|im_end|>
|
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] | 112 | 553 | 3 |
bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
check_mortgage_payments
|
I got to check the mortgage payments, where can I do it?
|
I'd be happy to help you check your mortgage payments. To access your mortgage payment information, you can follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Log in to your account using your username and password. If you don't have an account yet, you can create one by clicking on the "Sign Up" button.
3. Once you're logged in, navigate to the "My Account" or "Manage Mortgage" section.
4. Look for the "Payment History" or "Mortgage Payment" tab.
5. Click on that tab to view your payment history and details, including the amount paid, due dates, and any outstanding balance.
If you encounter any issues or need further assistance, feel free to reach out to our customer support team. They are available to help you during {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.
|
{
"content": [
"check_mortgage_payments",
"I got to check the mortgage payments, where can I do it?",
"I'd be happy to help you check your mortgage payments. To access your mortgage payment information, you can follow these steps:\n\n1. Visit our website at {{Company Website URL}}.\n2. Log in to your account using your username and password. If you don't have an account yet, you can create one by clicking on the \"Sign Up\" button.\n3. Once you're logged in, navigate to the \"My Account\" or \"Manage Mortgage\" section.\n4. Look for the \"Payment History\" or \"Mortgage Payment\" tab.\n5. Click on that tab to view your payment history and details, including the amount paid, due dates, and any outstanding balance.\n\nIf you encounter any issues or need further assistance, feel free to reach out to our customer support team. They are available to help you during {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
check_mortgage_payments<|im_end|>
<|im_start|>user
I got to check the mortgage payments, where can I do it?<|im_end|>
<|im_start|>assistant
<think>
</think>
I'd be happy to help you check your mortgage payments. To access your mortgage payment information, you can follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Log in to your account using your username and password. If you don't have an account yet, you can create one by clicking on the "Sign Up" button.
3. Once you're logged in, navigate to the "My Account" or "Manage Mortgage" section.
4. Look for the "Payment History" or "Mortgage Payment" tab.
5. Click on that tab to view your payment history and details, including the amount paid, due dates, and any outstanding balance.
If you encounter any issues or need further assistance, feel free to reach out to our customer support team. They are available to help you during {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.<|im_end|>
|
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] | 228 | 1,053 | 3 |
bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
payment_methods
|
I would like to check your fucking payment methods, where can I do it?
|
I sincerely apologize for the offensive language used, and I assure you that I'm here to assist you with your payment methods query. Thank you for expressing an interest in our payment options.
To check our available payment methods, you can visit our website and navigate to the {{Payment}} or {{Checkout}} section. There, you will find a list of payment methods accepted, including credit cards, debit cards, PayPal, and any other options we offer.
If you have any specific questions or concerns regarding a particular payment method, please feel free to let me know, and I'll be more than happy to assist you further.
|
{
"content": [
"payment_methods",
"I would like to check your fucking payment methods, where can I do it?",
"I sincerely apologize for the offensive language used, and I assure you that I'm here to assist you with your payment methods query. Thank you for expressing an interest in our payment options. \n\nTo check our available payment methods, you can visit our website and navigate to the {{Payment}} or {{Checkout}} section. There, you will find a list of payment methods accepted, including credit cards, debit cards, PayPal, and any other options we offer. \n\nIf you have any specific questions or concerns regarding a particular payment method, please feel free to let me know, and I'll be more than happy to assist you further."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
payment_methods<|im_end|>
<|im_start|>user
I would like to check your fucking payment methods, where can I do it?<|im_end|>
<|im_start|>assistant
<think>
</think>
I sincerely apologize for the offensive language used, and I assure you that I'm here to assist you with your payment methods query. Thank you for expressing an interest in our payment options.
To check our available payment methods, you can visit our website and navigate to the {{Payment}} or {{Checkout}} section. There, you will find a list of payment methods accepted, including credit cards, debit cards, PayPal, and any other options we offer.
If you have any specific questions or concerns regarding a particular payment method, please feel free to let me know, and I'll be more than happy to assist you further.<|im_end|>
|
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151645,
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
check_fees
|
i want information about my feees where could i get it
|
You bet! I'm here to assist you with finding information about your fees. To view your account fees, you can follow these steps:
1. Log in to your account on our website/app.
2. Navigate to the "Account" or "Profile" section.
3. Look for an option or tab called "Fees" or "Account Fees".
4. Click on it to access detailed information about your fees, including any charges or deductions.
If you have trouble locating the fees section or need further assistance, please let me know. I'm here to help!
|
{
"content": [
"check_fees",
"i want information about my feees where could i get it",
"You bet! I'm here to assist you with finding information about your fees. To view your account fees, you can follow these steps:\n\n1. Log in to your account on our website/app.\n2. Navigate to the \"Account\" or \"Profile\" section.\n3. Look for an option or tab called \"Fees\" or \"Account Fees\".\n4. Click on it to access detailed information about your fees, including any charges or deductions.\n\nIf you have trouble locating the fees section or need further assistance, please let me know. I'm here to help!"
],
"role": [
"system",
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"assistant"
]
}
|
<|im_start|>system
check_fees<|im_end|>
<|im_start|>user
i want information about my feees where could i get it<|im_end|>
<|im_start|>assistant
<think>
</think>
You bet! I'm here to assist you with finding information about your fees. To view your account fees, you can follow these steps:
1. Log in to your account on our website/app.
2. Navigate to the "Account" or "Profile" section.
3. Look for an option or tab called "Fees" or "Account Fees".
4. Click on it to access detailed information about your fees, including any charges or deductions.
If you have trouble locating the fees section or need further assistance, please let me know. I'm here to help!<|im_end|>
|
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
check_current_balance_on_card
|
need to see the current balance on my credit card how doi do it
|
I'd be happy to assist you with checking the current balance on your credit card. To view your credit card balance, you can follow these steps:
1. Log in to your online banking account or visit the website of your credit card provider.
2. Navigate to the "Account Summary" or "Credit Card Details" section.
3. Look for the current balance, which should be displayed prominently on the page.
4. If you can't locate the balance or need further assistance, you can reach out to the customer support team of your credit card provider directly. They'll be able to provide you with the most accurate and up-to-date information.
I hope this helps! If you have any other questions or need further assistance, feel free to let me know.
|
{
"content": [
"check_current_balance_on_card",
"need to see the current balance on my credit card how doi do it",
"I'd be happy to assist you with checking the current balance on your credit card. To view your credit card balance, you can follow these steps:\n\n1. Log in to your online banking account or visit the website of your credit card provider.\n2. Navigate to the \"Account Summary\" or \"Credit Card Details\" section.\n3. Look for the current balance, which should be displayed prominently on the page.\n4. If you can't locate the balance or need further assistance, you can reach out to the customer support team of your credit card provider directly. They'll be able to provide you with the most accurate and up-to-date information.\n\nI hope this helps! If you have any other questions or need further assistance, feel free to let me know."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
check_current_balance_on_card<|im_end|>
<|im_start|>user
need to see the current balance on my credit card how doi do it<|im_end|>
<|im_start|>assistant
<think>
</think>
I'd be happy to assist you with checking the current balance on your credit card. To view your credit card balance, you can follow these steps:
1. Log in to your online banking account or visit the website of your credit card provider.
2. Navigate to the "Account Summary" or "Credit Card Details" section.
3. Look for the current balance, which should be displayed prominently on the page.
4. If you can't locate the balance or need further assistance, you can reach out to the customer support team of your credit card provider directly. They'll be able to provide you with the most accurate and up-to-date information.
I hope this helps! If you have any other questions or need further assistance, feel free to let me know.<|im_end|>
|
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
track_order
|
I'm looking for infotmation about the fucking status of my exchange can i get some help
|
I sincerely apologize for any frustration caused by the issue with your exchange. I'll be glad to assist you in tracking its status. To provide you with the most accurate information, I kindly request you to share your {{Order Number}} with me. Once I have that, I'll promptly check the status of your exchange and let you know. Thank you for your patience.
|
{
"content": [
"track_order",
"I'm looking for infotmation about the fucking status of my exchange can i get some help",
"I sincerely apologize for any frustration caused by the issue with your exchange. I'll be glad to assist you in tracking its status. To provide you with the most accurate information, I kindly request you to share your {{Order Number}} with me. Once I have that, I'll promptly check the status of your exchange and let you know. Thank you for your patience."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
track_order<|im_end|>
<|im_start|>user
I'm looking for infotmation about the fucking status of my exchange can i get some help<|im_end|>
<|im_start|>assistant
<think>
</think>
I sincerely apologize for any frustration caused by the issue with your exchange. I'll be glad to assist you in tracking its status. To provide you with the most accurate information, I kindly request you to share your {{Order Number}} with me. Once I have that, I'll promptly check the status of your exchange and let you know. Thank you for your patience.<|im_end|>
|
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] | 115 | 565 | 3 |
bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
file_claim
|
I want to submit a fucking pet insurance claim, help me
|
To initiate a claim for your {{INSURANCE_TYPE}} insurance, please adhere to the following guidelines:
1. Navigate to our official website at {{WEBSITE_URL}}.
2. Log in with your account credentials associated with your policy.
3. Access the {{CLAIM_SECTION}} area of the website.
4. Choose the option for {{FILE_CLAIM_OPTION}}.
5. Complete the claim form, ensuring all mandatory fields are filled out and attach any necessary supporting documents.
6. Examine your submissions for accuracy before finalizing and sending the claim.
Our dedicated claims department will examine your application and respond promptly to your inquiry.
|
{
"content": [
"file_claim",
"I want to submit a fucking pet insurance claim, help me",
"To initiate a claim for your {{INSURANCE_TYPE}} insurance, please adhere to the following guidelines:\n\n1. Navigate to our official website at {{WEBSITE_URL}}.\n2. Log in with your account credentials associated with your policy.\n3. Access the {{CLAIM_SECTION}} area of the website.\n4. Choose the option for {{FILE_CLAIM_OPTION}}.\n5. Complete the claim form, ensuring all mandatory fields are filled out and attach any necessary supporting documents.\n6. Examine your submissions for accuracy before finalizing and sending the claim.\n\nOur dedicated claims department will examine your application and respond promptly to your inquiry."
],
"role": [
"system",
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"assistant"
]
}
|
<|im_start|>system
file_claim<|im_end|>
<|im_start|>user
I want to submit a fucking pet insurance claim, help me<|im_end|>
<|im_start|>assistant
<think>
</think>
To initiate a claim for your {{INSURANCE_TYPE}} insurance, please adhere to the following guidelines:
1. Navigate to our official website at {{WEBSITE_URL}}.
2. Log in with your account credentials associated with your policy.
3. Access the {{CLAIM_SECTION}} area of the website.
4. Choose the option for {{FILE_CLAIM_OPTION}}.
5. Complete the claim form, ensuring all mandatory fields are filled out and attach any necessary supporting documents.
6. Examine your submissions for accuracy before finalizing and sending the claim.
Our dedicated claims department will examine your application and respond promptly to your inquiry.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
information_pet_insurance
|
I'd like to know about my pet insurance, how could I find more information?
|
To obtain details regarding your pet insurance, please adhere to the following guidelines:
1. Access the website at {{WEBSITE_URL}}.
2. Sign in to your personal account using your registered username and password.
3. Locate the section labeled {{PET_INSURANCE_SECTION}}.
4. Select the {{INFORMATION_PET_INSURANCE_OPTION}} to review your pet insurance specifics.
Should you face any difficulties, we recommend utilizing the contact details found on the website for additional support.
|
{
"content": [
"information_pet_insurance",
"I'd like to know about my pet insurance, how could I find more information?",
"To obtain details regarding your pet insurance, please adhere to the following guidelines:\n\n1. Access the website at {{WEBSITE_URL}}.\n2. Sign in to your personal account using your registered username and password.\n3. Locate the section labeled {{PET_INSURANCE_SECTION}}.\n4. Select the {{INFORMATION_PET_INSURANCE_OPTION}} to review your pet insurance specifics.\n\nShould you face any difficulties, we recommend utilizing the contact details found on the website for additional support."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
information_pet_insurance<|im_end|>
<|im_start|>user
I'd like to know about my pet insurance, how could I find more information?<|im_end|>
<|im_start|>assistant
<think>
</think>
To obtain details regarding your pet insurance, please adhere to the following guidelines:
1. Access the website at {{WEBSITE_URL}}.
2. Sign in to your personal account using your registered username and password.
3. Locate the section labeled {{PET_INSURANCE_SECTION}}.
4. Select the {{INFORMATION_PET_INSURANCE_OPTION}} to review your pet insurance specifics.
Should you face any difficulties, we recommend utilizing the contact details found on the website for additional support.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
refund_status
|
I would like to know about the fucking status of my reimbursement, where do I get more information ?
|
I genuinely apologize for the frustration you've experienced regarding the status of your reimbursement. I understand the importance of keeping you informed and up-to-date. To get more information about the status of your reimbursement, please follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Log in to your account using your credentials.
3. Navigate to the "{{Reimbursement}} section" or "{{Refunds}} tab".
4. Look for a subsection called "{{Reimbursement Status}}" or "{{Refund Status}}".
5. Here, you will find detailed information about the progress of your reimbursement, such as whether it's been approved, pending, or processed.
If you still have concerns or need further assistance, please don't hesitate to reach out to our {{Customer Support Team}}. They're available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.
Rest assured, we're committed to resolving this issue for you and providing you with the information you need.
|
{
"content": [
"refund_status",
"I would like to know about the fucking status of my reimbursement, where do I get more information ?",
"I genuinely apologize for the frustration you've experienced regarding the status of your reimbursement. I understand the importance of keeping you informed and up-to-date. To get more information about the status of your reimbursement, please follow these steps:\n\n1. Visit our website at {{Company Website URL}}.\n2. Log in to your account using your credentials.\n3. Navigate to the \"{{Reimbursement}} section\" or \"{{Refunds}} tab\".\n4. Look for a subsection called \"{{Reimbursement Status}}\" or \"{{Refund Status}}\".\n5. Here, you will find detailed information about the progress of your reimbursement, such as whether it's been approved, pending, or processed.\n\nIf you still have concerns or need further assistance, please don't hesitate to reach out to our {{Customer Support Team}}. They're available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.\n\nRest assured, we're committed to resolving this issue for you and providing you with the information you need."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
refund_status<|im_end|>
<|im_start|>user
I would like to know about the fucking status of my reimbursement, where do I get more information ?<|im_end|>
<|im_start|>assistant
<think>
</think>
I genuinely apologize for the frustration you've experienced regarding the status of your reimbursement. I understand the importance of keeping you informed and up-to-date. To get more information about the status of your reimbursement, please follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Log in to your account using your credentials.
3. Navigate to the "{{Reimbursement}} section" or "{{Refunds}} tab".
4. Look for a subsection called "{{Reimbursement Status}}" or "{{Refund Status}}".
5. Here, you will find detailed information about the progress of your reimbursement, such as whether it's been approved, pending, or processed.
If you still have concerns or need further assistance, please don't hesitate to reach out to our {{Customer Support Team}}. They're available {{Customer Support Working Hours}} at {{Customer Support Phone Number}} or through the Live Chat on our website.
Rest assured, we're committed to resolving this issue for you and providing you with the information you need.<|im_end|>
|
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
customer_service
|
id like to call fucking cutsomer service i need assistance
|
I sincerely apologize for any frustration or inconvenience you may have experienced while trying to contact our customer service team. I completely understand the importance of getting the assistance you need, and I'm here to help.
To ensure a smooth and efficient resolution to your issue, instead of calling, I recommend reaching out to our customer service team through our designated channels. This will allow us to better address your concerns and ensure that you receive the most accurate and timely assistance.
You can easily contact our customer service team by sending an email to {{Customer Service Email Address}}. Our dedicated team will respond to your email as quickly as possible, providing you with the support you need.
If you prefer, you can also visit our website at {{Company Website URL}} and navigate to the "Contact Us" page. There, you'll find a variety of contact options, such as live chat or submitting a support ticket. Our team is available to assist you through any of these channels.
Please provide us with a brief description of the issue you're facing, along with any relevant details, in your email or message. This will help us understand the situation better and provide you with a more comprehensive and personalized response.
Once again, I apologize for any inconvenience caused, and I assure you that our customer service team is committed to resolving your issue and ensuring your satisfaction. Thank you for bringing this to my attention, and I appreciate your patience.
If you have any further questions or need additional assistance, please don't hesitate to let me know.
|
{
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<|im_start|>system
customer_service<|im_end|>
<|im_start|>user
id like to call fucking cutsomer service i need assistance<|im_end|>
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I sincerely apologize for any frustration or inconvenience you may have experienced while trying to contact our customer service team. I completely understand the importance of getting the assistance you need, and I'm here to help.
To ensure a smooth and efficient resolution to your issue, instead of calling, I recommend reaching out to our customer service team through our designated channels. This will allow us to better address your concerns and ensure that you receive the most accurate and timely assistance.
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If you prefer, you can also visit our website at {{Company Website URL}} and navigate to the "Contact Us" page. There, you'll find a variety of contact options, such as live chat or submitting a support ticket. Our team is available to assist you through any of these channels.
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Once again, I apologize for any inconvenience caused, and I assure you that our customer service team is committed to resolving your issue and ensuring your satisfaction. Thank you for bringing this to my attention, and I appreciate your patience.
If you have any further questions or need additional assistance, please don't hesitate to let me know.<|im_end|>
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bitext/Bitext-retail-banking-llm-chatbot-training-dataset
| false |
change_coverage
|
I want to modify the fucking coverage of my pet insurance policy, I need help
|
To update the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
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6. Carefully review and verify the changes made.
Should you experience any difficulties during this process, do not hesitate to reach out to our customer support team for additional help.
|
{
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<|im_start|>system
change_coverage<|im_end|>
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I want to modify the fucking coverage of my pet insurance policy, I need help<|im_end|>
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6. Carefully review and verify the changes made.
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
pay
|
igot to make payments where could i do it
|
To proceed with making a payment for your services, kindly follow the steps outlined below:
1. Visit the {{WEBSITE_URL}}.
2. Log in to your account using your credentials.
3. Navigate to the {{PAYMENT_SECTION}}.
4. Select the bill or service you wish to pay for.
5. Choose your preferred payment method and enter the necessary details.
6. Confirm your payment.
If you need assistance or have any questions, do not hesitate to contact us for further support.
|
{
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|
<|im_start|>system
pay<|im_end|>
<|im_start|>user
igot to make payments where could i do it<|im_end|>
<|im_start|>assistant
<think>
</think>
To proceed with making a payment for your services, kindly follow the steps outlined below:
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4. Select the bill or service you wish to pay for.
5. Choose your preferred payment method and enter the necessary details.
6. Confirm your payment.
If you need assistance or have any questions, do not hesitate to contact us for further support.<|im_end|>
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bitext/Bitext-telco-llm-chatbot-training-dataset
| false |
technical_issue
|
I cannot get the app to work, I need to report an issue
|
I understand the inconvenience, and I'm sorry for the inconvenience you're facing with our app. I'm here to assist you. Let's get those issues resolved. Please follow these steps to report the problem:
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2. Go to the settings menu or the help/support section.
3. Look for the "Report an Issue" or "Contact Support" option.
4. Provide a detailed description of the problem you're experiencing.
5. If possible, attach any relevant screenshots or error messages.
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|
{
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],
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|
<|im_start|>system
technical_issue<|im_end|>
<|im_start|>user
I cannot get the app to work, I need to report an issue<|im_end|>
<|im_start|>assistant
<think>
</think>
I understand the inconvenience, and I'm sorry for the inconvenience you're facing with our app. I'm here to assist you. Let's get those issues resolved. Please follow these steps to report the problem:
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2. Go to the settings menu or the help/support section.
3. Look for the "Report an Issue" or "Contact Support" option.
4. Provide a detailed description of the problem you're experiencing.
5. If possible, attach any relevant screenshots or error messages.
6. Submit the report or send it to our support team.
Once we receive your report, our technical team will investigate the issue and work towards a solution. Thank you for bringing this to our attention, and I'm sorry for any inconvenience caused.<|im_end|>
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
information_auto_insurance
|
I'd like to know about my auto insurance, where could I get more information?
|
To review your auto insurance information, please complete the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Locate the section titled {{MY_POLICIES_SECTION}}.
3. Select the auto insurance policy that you would like to examine.
This process will give you comprehensive insights regarding your auto insurance policy. Should you require any additional support, do not hesitate to contact me.
|
{
"content": [
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|
<|im_start|>system
information_auto_insurance<|im_end|>
<|im_start|>user
I'd like to know about my auto insurance, where could I get more information?<|im_end|>
<|im_start|>assistant
<think>
</think>
To review your auto insurance information, please complete the following steps:
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2. Locate the section titled {{MY_POLICIES_SECTION}}.
3. Select the auto insurance policy that you would like to examine.
This process will give you comprehensive insights regarding your auto insurance policy. Should you require any additional support, do not hesitate to contact me.<|im_end|>
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bitext/Bitext-insurance-llm-chatbot-training-dataset
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customer_service
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I awnt to call client service, will you help me?
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bitext/Bitext-telco-llm-chatbot-training-dataset
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delivery_issue
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i didnt receive my package i need to report delivery issues
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i didnt receive my package i need to report delivery issues<|im_end|>
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
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payment_methods
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I need help seeing your paymentmethods
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To view the payment methods we have available, please adhere to the following steps:
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I need help seeing your paymentmethods<|im_end|>
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bitext/Bitext-telco-llm-chatbot-training-dataset
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request_invoice
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I orderd an item and I didn't get an invoice, how can I request it?
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We're accountable for, and we apologize for any inconvenience caused by not receiving the invoice for your order. I'll be glad to assist you with requesting it. Here's what you can do:
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I orderd an item and I didn't get an invoice, how can I request it?<|im_end|>
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
payment_methods
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I'd like to know about your fucking payment metods, where do I get more information?
|
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payment_methods<|im_end|>
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I'd like to know about your fucking payment metods, where do I get more information?<|im_end|>
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bitext/Bitext-telco-llm-chatbot-training-dataset
| false |
dispute_invoice
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the fucking chargeson my invoice are not legitimate, I need assistance to dispute them
|
In the event that you find it necessary to dispute an invoice, the following steps should assist you in effectively addressing the matter:
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<|im_start|>system
dispute_invoice<|im_end|>
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the fucking chargeson my invoice are not legitimate, I need assistance to dispute them<|im_end|>
<|im_start|>assistant
<think>
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4. Identify the invoice in question that you wish to dispute.
5. Select the {{DISPUTE_OPTION}} option available adjacent to the selected invoice.
6. Fill in the dispute form with all pertinent information and submit it accordingly.
Upon submission, our dedicated team will review your dispute and may contact you for any further information as required.<|im_end|>
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
close_account
|
i do not want my fucking account how do i delete it
|
I genuinely apologize for any frustration you've experienced with your account. I understand that you no longer wish to have your account. I'm here to assist you with deleting it. Here are the steps to delete your account:
1. Log in to your account on our {{Website}}.
2. Go to your account settings or profile section.
3. Look for the option to delete or deactivate your account.
4. Follow the prompts and provide any necessary information to confirm the account deletion.
5. Once the account deletion process is complete, you will receive a confirmation email.
If you encounter any difficulties or need further assistance, please let me know. I'm here to help you through the process.
|
{
"content": [
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"i do not want my fucking account how do i delete it",
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],
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}
|
<|im_start|>system
close_account<|im_end|>
<|im_start|>user
i do not want my fucking account how do i delete it<|im_end|>
<|im_start|>assistant
<think>
</think>
I genuinely apologize for any frustration you've experienced with your account. I understand that you no longer wish to have your account. I'm here to assist you with deleting it. Here are the steps to delete your account:
1. Log in to your account on our {{Website}}.
2. Go to your account settings or profile section.
3. Look for the option to delete or deactivate your account.
4. Follow the prompts and provide any necessary information to confirm the account deletion.
5. Once the account deletion process is complete, you will receive a confirmation email.
If you encounter any difficulties or need further assistance, please let me know. I'm here to help you through the process.<|im_end|>
|
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
change_coverage
|
I would like to modify the coverage of my life insurance policy, can you help me?
|
To modify the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following guidelines:
1. Access your account by visiting our website at {{WEBSITE_URL}}.
2. Go to the {{MY_POLICIES_SECTION}} area.
3. Choose the {{INSURANCE_TYPE}} insurance policy you intend to adjust.
4. Click on the {{CHANGE_COVERAGE_OPTION}} option available.
5. Complete the on-screen prompts to choose your preferred coverage options.
6. Confirm and verify the changes you have made.
Should you experience any complications, do not hesitate to reach out to our customer support team for additional help.
|
{
"content": [
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"To modify the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following guidelines:\n\n1. Access your account by visiting our website at {{WEBSITE_URL}}.\n2. Go to the {{MY_POLICIES_SECTION}} area.\n3. Choose the {{INSURANCE_TYPE}} insurance policy you intend to adjust.\n4. Click on the {{CHANGE_COVERAGE_OPTION}} option available.\n5. Complete the on-screen prompts to choose your preferred coverage options.\n6. Confirm and verify the changes you have made.\n\nShould you experience any complications, do not hesitate to reach out to our customer support team for additional help."
],
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}
|
<|im_start|>system
change_coverage<|im_end|>
<|im_start|>user
I would like to modify the coverage of my life insurance policy, can you help me?<|im_end|>
<|im_start|>assistant
<think>
</think>
To modify the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following guidelines:
1. Access your account by visiting our website at {{WEBSITE_URL}}.
2. Go to the {{MY_POLICIES_SECTION}} area.
3. Choose the {{INSURANCE_TYPE}} insurance policy you intend to adjust.
4. Click on the {{CHANGE_COVERAGE_OPTION}} option available.
5. Complete the on-screen prompts to choose your preferred coverage options.
6. Confirm and verify the changes you have made.
Should you experience any complications, do not hesitate to reach out to our customer support team for additional help.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
track_delivery
|
need to find my delivery help me
|
It's regrettable, and I'm sorry for any inconvenience you may have faced with tracking your delivery. I'd be happy to help you find your delivery. To track your shipment, please follow these steps:
1. Visit our website and log into your account using your credentials.
2. Navigate to the "Order History" or "Track Orders" section.
3. Locate the specific order containing your delivery.
4. Click on the order to view the details.
5. Look for the tracking number associated with your delivery.
6. Copy the tracking number and visit the carrier's website (e.g., UPS, FedEx, USPS).
7. On the carrier's website, find the tracking section and enter your tracking number.
8. You should then see the current status and location of your delivery.
If you're having trouble finding the tracking information or have any additional questions, please feel free to provide me with your order number, and I'll assist you further.
|
{
"content": [
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],
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|
<|im_start|>system
track_delivery<|im_end|>
<|im_start|>user
need to find my delivery help me<|im_end|>
<|im_start|>assistant
<think>
</think>
It's regrettable, and I'm sorry for any inconvenience you may have faced with tracking your delivery. I'd be happy to help you find your delivery. To track your shipment, please follow these steps:
1. Visit our website and log into your account using your credentials.
2. Navigate to the "Order History" or "Track Orders" section.
3. Locate the specific order containing your delivery.
4. Click on the order to view the details.
5. Look for the tracking number associated with your delivery.
6. Copy the tracking number and visit the carrier's website (e.g., UPS, FedEx, USPS).
7. On the carrier's website, find the tracking section and enter your tracking number.
8. You should then see the current status and location of your delivery.
If you're having trouble finding the tracking information or have any additional questions, please feel free to provide me with your order number, and I'll assist you further.<|im_end|>
|
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bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
get_refund
|
can uhelp me to request a fucking reimbursement
|
We recognize that unexpected circumstances may lead to the need for a refund, and we are committed to guiding you through the process.
1. Please access our website at {{WEBSITE_URL}} and sign into your account.
2. Go to the {{REFUND_SECTION}} section.
3. Find the details of your recent trip and click on the {{REQUEST_REFUND_OPTION}}.
4. Provide the necessary information and submit your refund request.
Should you face any difficulties, do not hesitate to contact our support team via the contact form available on our website.
|
{
"content": [
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"can uhelp me to request a fucking reimbursement",
"We recognize that unexpected circumstances may lead to the need for a refund, and we are committed to guiding you through the process.\n\n1. Please access our website at {{WEBSITE_URL}} and sign into your account.\n2. Go to the {{REFUND_SECTION}} section.\n3. Find the details of your recent trip and click on the {{REQUEST_REFUND_OPTION}}.\n4. Provide the necessary information and submit your refund request.\n\nShould you face any difficulties, do not hesitate to contact our support team via the contact form available on our website."
],
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|
<|im_start|>system
get_refund<|im_end|>
<|im_start|>user
can uhelp me to request a fucking reimbursement<|im_end|>
<|im_start|>assistant
<think>
</think>
We recognize that unexpected circumstances may lead to the need for a refund, and we are committed to guiding you through the process.
1. Please access our website at {{WEBSITE_URL}} and sign into your account.
2. Go to the {{REFUND_SECTION}} section.
3. Find the details of your recent trip and click on the {{REQUEST_REFUND_OPTION}}.
4. Provide the necessary information and submit your refund request.
Should you face any difficulties, do not hesitate to contact our support team via the contact form available on our website.<|im_end|>
|
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bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
file_complaint
|
I am not happy with the service, can you help me file fucking complaints?
|
To formally lodge a complaint regarding our insurance services, please adhere to the following procedure:
1. Access our official website at {{WEBSITE_URL}}.
2. Head over to the {{CUSTOMER_SUPPORT_SECTION}}.
3. Choose the {{FILE_COMPLAINT_OPTION}} option available among the selections.
4. Complete the complaint form, ensuring you include necessary information such as your policy number, a description of your complaint, and any relevant documentation.
5. Check your input for correctness and completeness.
6. Submit your complaint by clicking on the {{SUBMIT_BUTTON}}.
After your submission, you will receive an email confirmation containing a reference number, which can be used to track the status of your complaint. One of our customer service representatives will reach out to you within {{TIME_FRAME}}.
|
{
"content": [
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"I am not happy with the service, can you help me file fucking complaints?",
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],
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"user",
"assistant"
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|
<|im_start|>system
file_complaint<|im_end|>
<|im_start|>user
I am not happy with the service, can you help me file fucking complaints?<|im_end|>
<|im_start|>assistant
<think>
</think>
To formally lodge a complaint regarding our insurance services, please adhere to the following procedure:
1. Access our official website at {{WEBSITE_URL}}.
2. Head over to the {{CUSTOMER_SUPPORT_SECTION}}.
3. Choose the {{FILE_COMPLAINT_OPTION}} option available among the selections.
4. Complete the complaint form, ensuring you include necessary information such as your policy number, a description of your complaint, and any relevant documentation.
5. Check your input for correctness and completeness.
6. Submit your complaint by clicking on the {{SUBMIT_BUTTON}}.
After your submission, you will receive an email confirmation containing a reference number, which can be used to track the status of your complaint. One of our customer service representatives will reach out to you within {{TIME_FRAME}}.<|im_end|>
|
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20,
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79314,
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21,
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498,
2878,
5867,
18129,
22260,
3417,
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151645,
198
] | 198 | 1,009 | 3 |
bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
recover_password
|
id like to reset my fucking psssword can uhelp me
|
Please know that I'm sorry for any frustration you may be experiencing with your password. I'm here to help you reset it. Let's get this sorted out together!
To reset your password, please follow these steps:
1. Visit the login page on our website or app.
2. Look for the "Forgot Password" option and click on it.
3. You'll be prompted to enter your registered email address.
4. After entering your email, click on the "Reset Password" button.
5. Check your email inbox for a password reset link. If you don't see it, remember to check your spam or junk folder.
6. Click on the password reset link provided in the email.
7. Follow the instructions on the password reset page to create a new password.
8. Make sure to choose a strong and unique password.
If you encounter any issues during the process or need further assistance, please don't hesitate to reach out to our {{Customer Service}} team. They're available {{Customer Support Working Hours}} via {{Customer Support Phone Number}} or through the Live Chat on our website at {{Company Website URL}}.
Remember, we're here to help you every step of the way!
|
{
"content": [
"recover_password",
"id like to reset my fucking psssword can uhelp me",
"Please know that I'm sorry for any frustration you may be experiencing with your password. I'm here to help you reset it. Let's get this sorted out together!\n\nTo reset your password, please follow these steps:\n\n1. Visit the login page on our website or app.\n2. Look for the \"Forgot Password\" option and click on it.\n3. You'll be prompted to enter your registered email address.\n4. After entering your email, click on the \"Reset Password\" button.\n5. Check your email inbox for a password reset link. If you don't see it, remember to check your spam or junk folder.\n6. Click on the password reset link provided in the email.\n7. Follow the instructions on the password reset page to create a new password.\n8. Make sure to choose a strong and unique password.\n\nIf you encounter any issues during the process or need further assistance, please don't hesitate to reach out to our {{Customer Service}} team. They're available {{Customer Support Working Hours}} via {{Customer Support Phone Number}} or through the Live Chat on our website at {{Company Website URL}}.\n\nRemember, we're here to help you every step of the way!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
recover_password<|im_end|>
<|im_start|>user
id like to reset my fucking psssword can uhelp me<|im_end|>
<|im_start|>assistant
<think>
</think>
Please know that I'm sorry for any frustration you may be experiencing with your password. I'm here to help you reset it. Let's get this sorted out together!
To reset your password, please follow these steps:
1. Visit the login page on our website or app.
2. Look for the "Forgot Password" option and click on it.
3. You'll be prompted to enter your registered email address.
4. After entering your email, click on the "Reset Password" button.
5. Check your email inbox for a password reset link. If you don't see it, remember to check your spam or junk folder.
6. Click on the password reset link provided in the email.
7. Follow the instructions on the password reset page to create a new password.
8. Make sure to choose a strong and unique password.
If you encounter any issues during the process or need further assistance, please don't hesitate to reach out to our {{Customer Service}} team. They're available {{Customer Support Working Hours}} via {{Customer Support Phone Number}} or through the Live Chat on our website at {{Company Website URL}}.
Remember, we're here to help you every step of the way!<|im_end|>
|
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] | 276 | 1,291 | 3 |
bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset
| false |
cancel_hotel_reservation
|
my daets changed, I need help cancelling my fucking accommodation
|
To proceed with the cancellation of your hotel reservation, please adhere to the following steps:
1. Access your account on {{WEBSITE_URL}}.
2. Proceed to the {{MY_BOOKINGS_SECTION}}.
3. Identify and select the reservation intended for cancellation.
4. Activate the {{CANCEL_RESERVATION_OPTION}}.
5. Finalize the cancellation by complying with the on-screen instructions.
If you face any difficulties, do not hesitate to reach out to our customer support team for assistance.
|
{
"content": [
"cancel_hotel_reservation",
"my daets changed, I need help cancelling my fucking accommodation",
"To proceed with the cancellation of your hotel reservation, please adhere to the following steps: \n\n1. Access your account on {{WEBSITE_URL}}. \n2. Proceed to the {{MY_BOOKINGS_SECTION}}. \n3. Identify and select the reservation intended for cancellation. \n4. Activate the {{CANCEL_RESERVATION_OPTION}}. \n5. Finalize the cancellation by complying with the on-screen instructions. \n\nIf you face any difficulties, do not hesitate to reach out to our customer support team for assistance."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
cancel_hotel_reservation<|im_end|>
<|im_start|>user
my daets changed, I need help cancelling my fucking accommodation<|im_end|>
<|im_start|>assistant
<think>
</think>
To proceed with the cancellation of your hotel reservation, please adhere to the following steps:
1. Access your account on {{WEBSITE_URL}}.
2. Proceed to the {{MY_BOOKINGS_SECTION}}.
3. Identify and select the reservation intended for cancellation.
4. Activate the {{CANCEL_RESERVATION_OPTION}}.
5. Finalize the cancellation by complying with the on-screen instructions.
If you face any difficulties, do not hesitate to reach out to our customer support team for assistance.<|im_end|>
|
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bitext/Bitext-hospitality-llm-chatbot-training-dataset
| false |
cancel_insurance_policy
|
I'd like to cancel my fucking auto insurance policy where can i do it
|
To initiate the cancellation of your auto insurance policy, please proceed with the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} within your account settings.
3. Identify the specific policy you wish to terminate.
4. Click on {{CANCEL_POLICY_BUTTON}} and carefully adhere to the provided instructions for completing the cancellation.
Should you experience any difficulties throughout this procedure, please do not hesitate to reach out to our support team for assistance.
|
{
"content": [
"cancel_insurance_policy",
"I'd like to cancel my fucking auto insurance policy where can i do it",
"To initiate the cancellation of your auto insurance policy, please proceed with the following steps:\n\n1. Access the {{WEBSITE_URL}} and sign in to your account.\n2. Locate the {{INSURANCE_POLICY_SECTION}} within your account settings.\n3. Identify the specific policy you wish to terminate.\n4. Click on {{CANCEL_POLICY_BUTTON}} and carefully adhere to the provided instructions for completing the cancellation.\n\nShould you experience any difficulties throughout this procedure, please do not hesitate to reach out to our support team for assistance."
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
cancel_insurance_policy<|im_end|>
<|im_start|>user
I'd like to cancel my fucking auto insurance policy where can i do it<|im_end|>
<|im_start|>assistant
<think>
</think>
To initiate the cancellation of your auto insurance policy, please proceed with the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} within your account settings.
3. Identify the specific policy you wish to terminate.
4. Click on {{CANCEL_POLICY_BUTTON}} and carefully adhere to the provided instructions for completing the cancellation.
Should you experience any difficulties throughout this procedure, please do not hesitate to reach out to our support team for assistance.<|im_end|>
|
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bitext/Bitext-insurance-llm-chatbot-training-dataset
| false |
You are an expert in customer support for mortgage and loans.
|
i have to calculate my mortgage payments how do i do it
|
I'll do my best! I'll be glad to assist you with calculating your mortgage payments. Here's a step-by-step guide on how to do it:
1. Start by gathering the necessary information, such as the loan amount, interest rate, and loan term.
2. Use a mortgage payment calculator, either online or through a mobile app, to calculate your monthly mortgage payment. These tools are user-friendly and allow you to input the loan details mentioned above.
3. Once you have entered the required information, the calculator will provide you with an estimate of your monthly mortgage payment.
4. Remember that the calculator's results are only estimates and may not include additional expenses like property taxes or insurance. It's recommended to consult with a loan officer or financial advisor for a more accurate assessment.
If you have any specific questions or need further guidance, feel free to ask. I'm here to help you with any concerns you may have!
|
{
"content": [
"You are an expert in customer support for mortgage and loans.",
"i have to calculate my mortgage payments how do i do it",
"I'll do my best! I'll be glad to assist you with calculating your mortgage payments. Here's a step-by-step guide on how to do it:\n\n1. Start by gathering the necessary information, such as the loan amount, interest rate, and loan term.\n\n2. Use a mortgage payment calculator, either online or through a mobile app, to calculate your monthly mortgage payment. These tools are user-friendly and allow you to input the loan details mentioned above.\n\n3. Once you have entered the required information, the calculator will provide you with an estimate of your monthly mortgage payment.\n\n4. Remember that the calculator's results are only estimates and may not include additional expenses like property taxes or insurance. It's recommended to consult with a loan officer or financial advisor for a more accurate assessment.\n\nIf you have any specific questions or need further guidance, feel free to ask. I'm here to help you with any concerns you may have!"
],
"role": [
"system",
"user",
"assistant"
]
}
|
<|im_start|>system
You are an expert in customer support for mortgage and loans.<|im_end|>
<|im_start|>user
i have to calculate my mortgage payments how do i do it<|im_end|>
<|im_start|>assistant
<think>
</think>
I'll do my best! I'll be glad to assist you with calculating your mortgage payments. Here's a step-by-step guide on how to do it:
1. Start by gathering the necessary information, such as the loan amount, interest rate, and loan term.
2. Use a mortgage payment calculator, either online or through a mobile app, to calculate your monthly mortgage payment. These tools are user-friendly and allow you to input the loan details mentioned above.
3. Once you have entered the required information, the calculator will provide you with an estimate of your monthly mortgage payment.
4. Remember that the calculator's results are only estimates and may not include additional expenses like property taxes or insurance. It's recommended to consult with a loan officer or financial advisor for a more accurate assessment.
If you have any specific questions or need further guidance, feel free to ask. I'm here to help you with any concerns you may have!<|im_end|>
|
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614,
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198
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bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset
| false |
End of preview. Expand
in Data Studio
Merged Chat Dataset
Dataset Description
This dataset is a merged collection of multiple instruction-following and conversational datasets, formatted for supervised fine-tuning (SFT) of language models.
Created: 2025-08-22 13:33:05
Dataset Statistics
Total Examples: 197,205
Total Tokens: 37211111
Token Count Statistics:
- Min: 50
- Max: 560
- Mean: 188
- Median: 168
Source Datasets
This merged dataset includes examples from the following sources:
- bitext/Bitext-hospitality-llm-chatbot-training-dataset: 25,000 examples (12.7%)
- bitext/Bitext-insurance-llm-chatbot-training-dataset: 39,000 examples (19.8%)
- bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset: 36,778 examples (18.6%)
- bitext/Bitext-retail-banking-llm-chatbot-training-dataset: 25,545 examples (13.0%)
- bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset: 44,882 examples (22.8%)
- bitext/Bitext-telco-llm-chatbot-training-dataset: 26,000 examples (13.2%)
Token Distribution
- Examples > 512 tokens: 224 (0.1%)
- Examples > 1024 tokens: 0 (0.0%)
- Examples > 2048 tokens: 0 (0.0%)
- Examples > 4096 tokens: 0 (0.0%)
Data Format
Each example contains:
task: Task description or categoryinput: User input/questionoutput: Expected responsemessage: List of chat messages with roles (system/user/assistant)formatted_text: Tokenizer-formatted texttotal_token_count: Number of tokens in the formatted textsource_dataset: Original dataset identifierhas_existing_messages: Whether the example had pre-existing chat format
Usage
from datasets import load_dataset
dataset = load_dataset("path/to/this/dataset")
train_data = dataset["train"]
test_data = dataset["test"]
# Access chat messages
for example in train_data:
messages = example["message"] # This is a list
for message in messages:
print(f"{message['role']}: {message['content']}")
Configuration Used
The dataset was created with the following configuration:
{
"datasets": {
"dataset_ids": [
"bitext/Bitext-retail-banking-llm-chatbot-training-dataset",
"bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset",
"bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset",
"bitext/Bitext-insurance-llm-chatbot-training-dataset",
"bitext/Bitext-hospitality-llm-chatbot-training-dataset",
"bitext/Bitext-telco-llm-chatbot-training-dataset",
"bitext/Bitext-events-ticketing-llm-chatbot-training-dataset"
],
"split": "train",
"field_mapping": {
"bitext/Bitext-telco-llm-chatbot-training-dataset": {
"intent": "task",
"instruction": "input",
"response": "output"
},
"bitext/Bitext-hospitality-llm-chatbot-training-dataset": {
"intent": "task",
"instruction": "input",
"response": "output"
},
"bitext/Bitext-insurance-llm-chatbot-training-dataset": {
"intent": "task",
"instruction": "input",
"response": "output"
},
"bitext/Bitext-retail-ecommerce-llm-chatbot-training-dataset": {
"intent": "task",
"instruction": "input",
"response": "output"
},
"bitext/Bitext-retail-banking-llm-chatbot-training-dataset": {
"intent": "task",
"instruction": "input",
"response": "output"
},
"bitext/Bitext-mortgage-loans-llm-chatbot-training-dataset": {
"system_prompt": "task",
"instruction": "input",
"response": "output"
},
"microsoft/orca-math-word-problems-200k": {
"question": "input",
"answer": "output"
},
"argilla/distilabel-math-preference-dpo": {
"instruction": "input",
"chosen_response": "output"
},
"HuggingFaceTB/cosmopedia-100k": {
"prompt": "input",
"text": "output"
},
"MegaScience/TextbookReasoning": {
"question": "input",
"answer": "output"
},
"MegaScience/MegaScience": {
"question": "input",
"answer": "output"
},
"microsoft/NextCoderDataset": {
"prompt": "input",
"completion": "output"
},
"SynthLabsAI/Big-Math-RL-Verified": {
"problem": "input",
"answer": "output"
},
"open-r1/OpenR1-Math-220k": {
"problem": "input",
"solution": "output"
},
"microsoft/EpiCoder-func-380k": {
"instruction": "input",
"answer": "output"
},
"nvidia/OpenScienceReasoning-2": {
"input": "input",
"output": "output"
},
"nvidia/AceReason-Math": {
"problem": "input",
"answer": "output"
},
"kshitijthakkar/cleaned-synthetic-ai-tasks-v3": {
"task": "task",
"input": "input",
"output": "output"
},
"HelpingAI/Intermediate-Thinking-130k": {
"instruction": "input",
"output": "output"
},
"HelpingAI/Dhanishtha-2.0-SUPERTHINKER": {
"instruction": "input",
"output": "output"
}
},
"task_mapping": {
"argilla/distilabel-math-preference-dpo": "Mathematical reasoning and problem solving",
"HuggingFaceTB/cosmopedia-100k": "Educational content generation",
"MegaScience/MegaScience": "Answer questions or follow instructions based on the given context",
"microsoft/NextCoderDataset": "You are an expert AI programming assistant specialized in code editing, debugging, and refactoring across multiple languages (Python, Java, C++, C, Rust, JavaScript, Go, Kotlin).\n\nPrecision: Follow instructions meticulously\u2014whether fixing errors, optimizing, or translating code.\n\nContext Awareness: Preserve functionality, adhere to style conventions, and respect language-specific idioms.\n\nExplanation: For complex edits, briefly justify changes unless instructed otherwise.\n\nSafety: Reject ambiguous or harmful requests (e.g., insecure code patterns).\n\nAlways output the final edited code in a clean, executable format.",
"MegaScience/TextbookReasoning": "Solve scientific questions with clear, step-by-step reasoning grounded in textbook-level knowledge.",
"SynthLabsAI/Big-Math-RL-Verified": "Solve diverse math problems ranging from K\u201312 to olympiad-level with clear, logical reasoning based on high-quality educational and competition datasets.",
"open-r1/OpenR1-Math-220k": "Solve diverse math problems ranging from K\u201312 to olympiad-level with clear, logical reasoning based on high-quality educational and competition datasets.",
"microsoft/orca-math-word-problems-200k": "You are tasked with solving rigorous, high-quality mathematical problems requiring deep reasoning and precise step-by-step solutions.",
"microsoft/EpiCoder-func-380k": "You are an expert AI programming assistant specialized in code editing, debugging, and refactoring across multiple languages (Python, Java, C++, C, Rust, JavaScript, Go, Kotlin).\n\nPrecision: Follow instructions meticulously\u2014whether fixing errors, optimizing, or translating code.\n\nContext Awareness: Preserve functionality, adhere to style conventions, and respect language-specific idioms.\n\nExplanation: For complex edits, briefly justify changes unless instructed otherwise.\n\nSafety: Reject ambiguous or harmful requests (e.g., insecure code patterns).\n\nAlways output the final edited code in a clean, executable format.",
"nvidia/OpenScienceReasoning-2": "Solve multi-domain reasoning problems\u2014from STEM to humanities\u2014with clear, step-by-step logic using synthetic question-answer pairs designed to enhance LLM performance on advanced benchmarks.",
"nvidia/AceReason-Math": "Solve challenging, high-quality math problems with precise, verifiable reasoning.",
"HelpingAI/Intermediate-Thinking-130k": "You are tasked with generating responses using intermediate thinking\u2014pausing to reflect, evaluate, and refine your reasoning step by step. Instead of producing answers in a single pass, break down your thought process into iterative stages: analyze the problem, explore possible solutions, identify errors or gaps, and improve your reasoning before arriving at a final, well-justified answer. This mirrors human-like reflection and self-correction, enhancing accuracy and depth in complex reasoning tasks.",
"HelpingAI/Dhanishtha-2.0-SUPERTHINKER": "You are tasked with generating thoughtful, multi-phase responses that combine deep reasoning and emotional awareness. Use structured <think> blocks to break down complex problems\u2014philosophical, technical, ethical, mathematical, or personal\u2014into iterative reasoning steps. Within each response, reflect, evaluate, and refine your logic before concluding. Simultaneously, employ <ser> blocks to model appropriate emotional states, ensuring responses are not only intelligent but also empathetic and contextually nuanced. This multilingual, high-quality reasoning corpus captures the cognitive and affective intelligence of Dhanishtha-2.0, the world\u2019s first LLM to implement Intermediate Thinking"
},
"datasets_with_messages": [],
"messages_field_name": "messages",
"preserve_existing_fields": true
},
"processing": {
"max_records_per_dataset": 1000000,
"max_tokens_per_record": 4096,
"min_tokens_per_record": 50,
"seed": 42,
"batch_size": 2000,
"num_workers": 12,
"max_memory_gb": 50,
"force_threading": false,
"cache_dir": "H:\\Hugging_Face_Cache"
},
"tokenizer": {
"primary": "Qwen/Qwen3-0.6B",
"fallback": "gpt2"
},
"analysis": {
"token_thresholds": [
512,
1024,
2048,
4096
]
},
"output": {
"save_full_dataset": false,
"full_dataset_filename": "data/merged_dataset.jsonl",
"create_splits": true,
"test_size": 0.1,
"train_filename": "data/train_dataset.jsonl",
"val_filename": "data/val_dataset.jsonl",
"create_dataset_card": true,
"dataset_card_dir": "data/",
"push_to_hub": {
"enabled": true,
"repo_name": "kshitijthakkar/loggenix_moe_bitext-assitant-v1",
"private": false
}
}
}
Citation
If you use this dataset, please cite the original source datasets appropriately.
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