customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
626,515
|
Lee, Jordan and Fisher
|
sole_proprietor
| 5.9
|
Product is okay, but it feels overpriced for what it offers.
|
558,863
|
Wells, Taylor and Lee
|
sole_proprietor
| 5.2
|
Product is okay, but it feels overpriced for what it offers.
|
106,051
|
Smith-Sweeney
|
smb
| 3.4
|
Extremely confusing interface and poor user experience.
|
243,810
|
Weeks, Maynard and Michael
|
smb
| 2.3
|
Terrible experience. The platform is difficult to use.
|
594,730
|
Martinez-Smith
|
smb
| 0.9
|
Terrible experience. The platform is difficult to use.
|
110,597
|
Baker LLC
|
sole_proprietor
| 6.6
|
Support team is responsive, but the platform is confusing.
|
694,147
|
Clark, Arnold and Castro
|
enterprise
| 5.6
|
The platform works, but the user experience is lacking.
|
896,285
|
Petty LLC
|
smb
| 1.9
|
Not worth the price. Very disappointing service.
|
800,929
|
Aguirre and Sons
|
enterprise
| 2.7
|
Customer support was unhelpful and the product is buggy.
|
934,735
|
Aguilar-Smith
|
smb
| 3
|
Worst product I’ve used. Would not recommend to anyone.
|
696,970
|
Cooper and Sons
|
sole_proprietor
| 0.9
|
Terrible experience. The platform is difficult to use.
|
336,718
|
Washington, Fields and Gonzalez
|
sole_proprietor
| 3.6
|
Terrible experience. The platform is difficult to use.
|
192,933
|
Jones Group
|
sole_proprietor
| 5.8
|
Not bad, but definitely needs improvement.
|
874,578
|
Rowe, Taylor and Fisher
|
enterprise
| 1.1
|
Worst product I’ve used. Would not recommend to anyone.
|
323,804
|
Alvarez, Young and Baker
|
smb
| 9.8
|
The product experience is top-notch! Couldn't be happier.
|
759,342
|
Gilbert, Murray and Powell
|
enterprise
| 0.5
|
Terrible experience. The platform is difficult to use.
|
127,571
|
Gray Group
|
enterprise
| 3.2
|
Not worth the price. Very disappointing service.
|
799,745
|
Quinn-Miller
|
smb
| 2.9
|
Extremely confusing interface and poor user experience.
|
235,043
|
Anderson, Walker and Morales
|
sole_proprietor
| 6.5
|
The platform works, but the user experience is lacking.
|
410,370
|
Jones-Gallegos
|
enterprise
| 3.9
|
Customer support was unhelpful and the product is buggy.
|
532,723
|
Hoffman and Sons
|
enterprise
| 3.2
|
Not worth the price. Very disappointing service.
|
712,308
|
Cooper, Johnson and Parker
|
sole_proprietor
| 2.8
|
Not worth the price. Very disappointing service.
|
985,033
|
Mccullough Ltd
|
sole_proprietor
| 2.9
|
Customer support was unhelpful and the product is buggy.
|
751,327
|
Jackson Group
|
smb
| 3.5
|
Extremely confusing interface and poor user experience.
|
115,847
|
Cook-Wood
|
enterprise
| 5.3
|
Product is okay, but it feels overpriced for what it offers.
|
140,806
|
Fuller Ltd
|
sole_proprietor
| 8.8
|
Customer support was helpful, but the product could be more intuitive.
|
725,069
|
Mccoy, Castillo and Watkins
|
smb
| 0.1
|
Worst product I’ve used. Would not recommend to anyone.
|
551,540
|
Johnson Inc
|
enterprise
| 2.9
|
Worst product I’ve used. Would not recommend to anyone.
|
698,697
|
Evans-Anderson
|
sole_proprietor
| 3.2
|
Not worth the price. Very disappointing service.
|
104,021
|
Pittman, Miller and King
|
smb
| 5
|
Average experience, nothing special.
|
397,317
|
Mullins-Riggs
|
sole_proprietor
| 6.3
|
The platform works, but the user experience is lacking.
|
385,382
|
Rodriguez, Taylor and Mosley
|
sole_proprietor
| 4.6
|
The platform works, but the user experience is lacking.
|
342,326
|
Copeland Group
|
sole_proprietor
| 4.8
|
Not bad, but definitely needs improvement.
|
847,647
|
Johnson-Salinas
|
sole_proprietor
| 1.3
|
Worst product I’ve used. Would not recommend to anyone.
|
761,456
|
Rodriguez-Lindsey
|
enterprise
| 7.2
|
Pretty good value for money, but some features could be enhanced.
|
395,985
|
Barry-Cummings
|
sole_proprietor
| 4.6
|
Support team is responsive, but the platform is confusing.
|
733,937
|
Baker-Phillips
|
enterprise
| 3.8
|
Customer support was unhelpful and the product is buggy.
|
411,998
|
Jones-Alvarado
|
sole_proprietor
| 3.7
|
Customer support was unhelpful and the product is buggy.
|
965,001
|
Larsen-Richards
|
sole_proprietor
| 5.3
|
Not bad, but definitely needs improvement.
|
478,998
|
Hudson-Hall
|
enterprise
| 5.6
|
Average experience, nothing special.
|
747,619
|
Cooper-Duffy
|
sole_proprietor
| 4.7
|
Product is okay, but it feels overpriced for what it offers.
|
706,935
|
Reilly, Jimenez and Reynolds
|
sole_proprietor
| 2.9
|
Worst product I’ve used. Would not recommend to anyone.
|
951,929
|
Scott-Stewart
|
smb
| 4.5
|
Average experience, nothing special.
|
231,128
|
Mendoza-Cox
|
sole_proprietor
| 6.9
|
Average experience, nothing special.
|
602,136
|
Jones, Novak and Schaefer
|
smb
| 5.9
|
Product is okay, but it feels overpriced for what it offers.
|
414,294
|
Evans, Villa and Lee
|
smb
| 5.9
|
Average experience, nothing special.
|
661,481
|
Miller LLC
|
sole_proprietor
| 6.7
|
Product is okay, but it feels overpriced for what it offers.
|
296,149
|
Elliott, Marquez and Salas
|
enterprise
| 0.4
|
Extremely confusing interface and poor user experience.
|
135,206
|
Brown Inc
|
sole_proprietor
| 3.5
|
Terrible experience. The platform is difficult to use.
|
286,097
|
Kerr, Hughes and Clark
|
enterprise
| 8.2
|
Pretty good value for money, but some features could be enhanced.
|
835,692
|
Elliott, Williams and Williams
|
sole_proprietor
| 2.8
|
Terrible experience. The platform is difficult to use.
|
761,796
|
Rodriguez Ltd
|
smb
| 6
|
The platform works, but the user experience is lacking.
|
921,695
|
Casey, Kirby and Allen
|
enterprise
| 4.6
|
The platform works, but the user experience is lacking.
|
492,205
|
Peterson, Dodson and Vaughn
|
smb
| 3.2
|
Terrible experience. The platform is difficult to use.
|
434,899
|
Mitchell, Ramos and Woods
|
sole_proprietor
| 8.1
|
Good overall experience, but could use some improvements.
|
355,783
|
Burch Group
|
sole_proprietor
| 4.7
|
The platform works, but the user experience is lacking.
|
120,123
|
Alvarez, King and Mitchell
|
smb
| 2.8
|
Customer support was unhelpful and the product is buggy.
|
303,507
|
Cross-Wilson
|
enterprise
| 3.9
|
Extremely confusing interface and poor user experience.
|
178,391
|
Cooke Group
|
enterprise
| 3.4
|
Not worth the price. Very disappointing service.
|
502,529
|
Mccarthy, Carter and Krause
|
smb
| 2.9
|
Terrible experience. The platform is difficult to use.
|
898,688
|
Key-Moore
|
smb
| 7.6
|
Satisfied with the platform, but there is room for growth.
|
317,756
|
Miller, Johnson and Gomez
|
sole_proprietor
| 5.2
|
Product is okay, but it feels overpriced for what it offers.
|
824,945
|
Taylor Ltd
|
sole_proprietor
| 3.1
|
Not worth the price. Very disappointing service.
|
430,562
|
Lewis, Davidson and Dean
|
enterprise
| 8.1
|
Pretty good value for money, but some features could be enhanced.
|
217,040
|
Perez LLC
|
smb
| 1
|
Extremely confusing interface and poor user experience.
|
298,690
|
Jensen, Morales and Turner
|
smb
| 7.3
|
Customer support was helpful, but the product could be more intuitive.
|
256,476
|
Oconnor and Sons
|
sole_proprietor
| 8.4
|
Satisfied with the platform, but there is room for growth.
|
517,223
|
Clark-Fox
|
enterprise
| 0.5
|
Extremely confusing interface and poor user experience.
|
590,045
|
Erickson Group
|
enterprise
| 9.5
|
Excellent customer care and great value for the price.
|
648,886
|
Duncan, Harrington and Smith
|
smb
| 8.8
|
Customer support was helpful, but the product could be more intuitive.
|
891,185
|
White-James
|
sole_proprietor
| 6.1
|
The platform works, but the user experience is lacking.
|
172,934
|
Brooks PLC
|
sole_proprietor
| 0.7
|
Not worth the price. Very disappointing service.
|
599,989
|
Joseph Inc
|
smb
| 0.1
|
Extremely confusing interface and poor user experience.
|
892,467
|
Jackson Group
|
smb
| 4.1
|
Product is okay, but it feels overpriced for what it offers.
|
997,765
|
Robinson, Baker and Rodriguez
|
sole_proprietor
| 1.5
|
Worst product I’ve used. Would not recommend to anyone.
|
856,593
|
Floyd PLC
|
sole_proprietor
| 9.9
|
Fantastic value and very easy to understand.
|
666,582
|
Wells-Willis
|
sole_proprietor
| 6.8
|
Average experience, nothing special.
|
132,069
|
Yang LLC
|
smb
| 1.9
|
Not worth the price. Very disappointing service.
|
331,951
|
Young LLC
|
smb
| 1.9
|
Customer support was unhelpful and the product is buggy.
|
949,796
|
Vasquez, Mathews and Franco
|
sole_proprietor
| 9.5
|
Fantastic value and very easy to understand.
|
415,906
|
Ramirez-Riley
|
sole_proprietor
| 2.5
|
Extremely confusing interface and poor user experience.
|
412,394
|
Walker, Castillo and Diaz
|
sole_proprietor
| 9.9
|
User-friendly platform and exceptional support team.
|
292,590
|
Robinson LLC
|
sole_proprietor
| 8.7
|
Satisfied with the platform, but there is room for growth.
|
229,057
|
Pena, Stevens and Patterson
|
sole_proprietor
| 3.5
|
Terrible experience. The platform is difficult to use.
|
395,670
|
Perry-Christensen
|
sole_proprietor
| 5.8
|
The platform works, but the user experience is lacking.
|
808,891
|
Patterson-Parks
|
smb
| 0.9
|
Customer support was unhelpful and the product is buggy.
|
673,540
|
Mckenzie Group
|
smb
| 7.6
|
Customer support was helpful, but the product could be more intuitive.
|
955,904
|
Marshall-Jones
|
smb
| 5.5
|
Product is okay, but it feels overpriced for what it offers.
|
807,400
|
Higgins-Graham
|
sole_proprietor
| 1.5
|
Not worth the price. Very disappointing service.
|
716,189
|
Mendez, Wilson and Gomez
|
enterprise
| 7.8
|
Customer support was helpful, but the product could be more intuitive.
|
400,342
|
Hernandez, Brewer and Ward
|
enterprise
| 8.3
|
Customer support was helpful, but the product could be more intuitive.
|
138,702
|
Rasmussen, Fleming and Curry
|
sole_proprietor
| 1.8
|
Customer support was unhelpful and the product is buggy.
|
145,355
|
Smith, Martinez and Richardson
|
enterprise
| 4.6
|
Product is okay, but it feels overpriced for what it offers.
|
824,191
|
Cole Group
|
sole_proprietor
| 4.5
|
Support team is responsive, but the platform is confusing.
|
873,426
|
Rowe-Myers
|
sole_proprietor
| 7.4
|
Happy with the service, but pricing could be more competitive.
|
402,847
|
Welch-Khan
|
smb
| 5
|
Support team is responsive, but the platform is confusing.
|
363,928
|
Velazquez Ltd
|
enterprise
| 7.6
|
Customer support was helpful, but the product could be more intuitive.
|
274,024
|
Hill-Baker
|
sole_proprietor
| 3.4
|
Terrible experience. The platform is difficult to use.
|
609,301
|
Bruce LLC
|
sole_proprietor
| 0.7
|
Terrible experience. The platform is difficult to use.
|
498,536
|
Kelly-Walters
|
sole_proprietor
| 3.5
|
Not worth the price. Very disappointing service.
|
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