Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
int64 0
1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
int64 2k
6.5k
| Contract
stringclasses 3
values | Country
stringclasses 1
value | Customer ID
stringlengths 10
10
| Customer Status
stringclasses 3
values | Dependents
int64 0
1
| Device Protection Plan
int64 0
1
| Gender
stringclasses 2
values | Internet Service
int64 0
1
| Internet Type
stringclasses 3
values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
stringclasses 3
values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
stringclasses 1
value | Streaming Movies
int64 0
1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
float64 21.4
12k
| Under 30
int64 0
1
| Unlimited Data
int64 0
1
| Zip Code
stringlengths 5
5
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
38 | 29 | 16.43 | 1 |
Other
|
Don't know
| 90 |
San Diego
| 4,753 |
Month-to-Month
|
United States
|
0843-WTBXE
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
32.886925, -117.152162
| 32.886925 | -117.152162 | 0 | 85.45 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 74,232 | 0 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 1 | 53 | 4,517.25 | 0 | 870.79 | 0 | 5,388.04 | 0 | 1 |
92126
|
44 | 27 | 35.54 | 1 |
Competitor
|
Competitor made better offer
| 94 |
Moreno Valley
| 3,207 |
Month-to-Month
|
United States
|
9306-CPCBC
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.907361, -117.109972
| 33.907361 | -117.109972 | 0 | 74.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 12,743 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 3 | 210.3 | 0 | 106.62 | 0 | 316.92 | 0 | 1 |
92555
|
25 | 82 | 48.49 | 0 | null | null | 54 |
Calipatria
| 4,444 |
Month-to-Month
|
United States
|
4821-SJHJV
|
Stayed
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
33.143826, -115.497485
| 33.143826 | -115.497485 | 1 | 89.6 | 1 | 3 | 6 | null | 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 7,857 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 1 | 32 | 2,901.8 | 0 | 1,551.68 | 0 | 4,453.48 | 1 | 1 |
92233
|
42 | 11 | 13.95 | 0 | null | null | 33 |
Thousand Oaks
| 5,133 |
One Year
|
United States
|
7940-UQQUG
|
Stayed
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
34.214054, -118.88109
| 34.214054 | -118.88109 | 1 | 104.4 | 1 | 2 | 4 | null | 0 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 42,526 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 64 | 6,721.6 | 0 | 892.8 | 0 | 7,614.4 | 0 | 1 |
91360
|
50 | 0 | 35.35 | 0 | null | null | 28 |
Santee
| 5,997 |
One Year
|
United States
|
9639-BUJXT
|
Stayed
| 0 | 0 |
Male
| 0 | null |
32.847336, -116.997605
| 32.847336 | -116.997605 | 0 | 20.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 53,510 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 63 | 1,328.15 | 0 | 2,227.05 | 15.62 | 3,539.58 | 0 | 0 |
92071
|
24 | 48 | 24.86 | 0 | null | null | 74 |
Cutler
| 2,113 |
Month-to-Month
|
United States
|
4686-UXDML
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
36.497895, -119.285484
| 36.497895 | -119.285484 | 0 | 99.85 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Credit Card
| 1 | 5,519 | 0 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 21 | 1,992.55 | 0 | 522.06 | 0 | 2,514.61 | 1 | 1 |
93615
|
37 | 0 | 17.89 | 0 | null | null | 76 |
Scotia
| 3,383 |
Month-to-Month
|
United States
|
3308-MHOOC
|
Joined
| 1 | 0 |
Male
| 0 | null |
40.440636, -124.098739
| 40.440636 | -124.098739 | 0 | 19.2 | 0 | 3 | 0 | null | 0 | 0 | 1 | 0 |
Credit Card
| 1 | 1,125 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 1 | 19.2 | 0 | 17.89 | 0 | 37.09 | 0 | 0 |
95565
|
79 | 12 | 42.07 | 0 | null | null | 41 |
Saint Helena
| 5,792 |
One Year
|
United States
|
3740-RLMVT
|
Stayed
| 0 | 0 |
Male
| 1 |
Cable
|
38.581354, -122.296283
| 38.581354 | -122.296283 | 1 | 60.95 | 0 | 0 | 7 |
Offer A
| 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 9,423 | 1 |
Q3
| 1 | 3 | 1 |
California
| 0 | 0 | 0 | 67 | 4,119.4 | 0 | 2,818.69 | 17.19 | 6,920.9 | 0 | 1 |
94574
|
38 | 10 | 6.45 | 1 |
Competitor
|
Competitor made better offer
| 92 |
San Diego
| 5,785 |
Two Year
|
United States
|
6386-SZZKH
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
32.886925, -117.152162
| 32.886925 | -117.152162 | 1 | 107.95 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 74,232 | 1 |
Q3
| 1 | 2 | 0 |
California
| 1 | 1 | 1 | 49 | 5,293.2 | 0 | 316.05 | 0 | 5,609.25 | 0 | 1 |
92126
|
68 | 19 | 1.98 | 1 |
Attitude
|
Attitude of service provider
| 86 |
Madera
| 5,957 |
One Year
|
United States
|
1265-XTECC
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
37.004068, -119.930027
| 37.004068 | -119.930027 | 1 | 96.55 | 1 | 0 | 5 | null | 1 | 1 | 1 | 1 |
Credit Card
| 1 | 49,247 | 0 |
Q3
| 1 | 1 | 1 |
California
| 1 | 0 | 0 | 68 | 6,581.9 | 0 | 134.64 | 0 | 6,716.54 | 0 | 1 |
93638
|
42 | 17 | 19.02 | 1 |
Price
|
Price too high
| 90 |
Tuolumne
| 3,344 |
One Year
|
United States
|
4789-KWMXN
|
Churned
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
37.939768, -120.188002
| 37.939768 | -120.188002 | 1 | 110.85 | 1 | 0 | 1 |
Offer B
| 0 | 1 | 1 | 1 |
Credit Card
| 1 | 3,979 | 1 |
Q3
| 1 | 1 | 0 |
California
| 1 | 1 | 1 | 47 | 5,275.8 | 0 | 893.94 | 4.93 | 6,164.81 | 0 | 1 |
95379
|
24 | 82 | 1.36 | 0 | null | null | 69 |
Rialto
| 5,420 |
Two Year
|
United States
|
8311-UEUAB
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
34.109775, -117.378904
| 34.109775 | -117.378904 | 1 | 75.5 | 1 | 0 | 5 |
Offer A
| 0 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 75,882 | 0 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 67 | 5,229.45 | 0 | 91.12 | 0 | 5,320.57 | 1 | 1 |
92376
|
67 | 25 | 12.52 | 1 |
Competitor
|
Competitor had better devices
| 74 |
Garberville
| 2,189 |
Month-to-Month
|
United States
|
4342-HENTK
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
40.057784, -123.679461
| 40.057784 | -123.679461 | 0 | 70.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 2,423 | 0 |
Q3
| 0 | 1 | 1 |
California
| 0 | 0 | 0 | 2 | 142.35 | 0 | 25.04 | 0 | 167.39 | 0 | 1 |
95542
|
21 | 59 | 48.32 | 0 | null | null | 57 |
San Diego
| 4,957 |
Two Year
|
United States
|
7688-AWMDX
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
32.89325, -117.087091
| 32.89325 | -117.087091 | 1 | 54.5 | 0 | 0 | 5 | null | 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 29,283 | 1 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 71 | 3,778.2 | 0 | 3,430.72 | 0 | 7,208.92 | 1 | 1 |
92131
|
59 | 0 | 48.29 | 0 | null | null | 36 |
Orick
| 4,755 |
Two Year
|
United States
|
1820-DJFPH
|
Stayed
| 1 | 0 |
Female
| 0 | null |
41.336354, -124.044354
| 41.336354 | -124.044354 | 1 | 24.05 | 1 | 3 | 4 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 494 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 72 | 1,709.15 | 0 | 3,476.88 | 0 | 5,186.03 | 0 | 0 |
95555
|
67 | 4 | 33.21 | 0 | null | null | 73 |
Cobb
| 4,291 |
Two Year
|
United States
|
9220-ZNKJI
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
38.838088, -122.73203
| 38.838088 | -122.73203 | 1 | 88.8 | 0 | 0 | 5 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 1,591 | 1 |
Q3
| 1 | 3 | 1 |
California
| 0 | 0 | 1 | 55 | 4,805.3 | 0 | 1,826.55 | 0 | 6,631.85 | 0 | 1 |
95426
|
29 | 69 | 44.95 | 0 | null | null | 55 |
Lemon Cove
| 3,764 |
One Year
|
United States
|
2541-YGPKE
|
Stayed
| 1 | 0 |
Male
| 1 |
DSL
|
36.462671, -118.997291
| 36.462671 | -118.997291 | 1 | 63.7 | 0 | 3 | 10 | null | 0 | 1 | 0 | 1 |
Credit Card
| 1 | 293 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 42 | 2,763.35 | 0 | 1,887.9 | 0 | 4,651.25 | 1 | 1 |
93244
|
76 | 18 | 46.06 | 0 | null | null | 68 |
Novato
| 5,597 |
Two Year
|
United States
|
2675-OTVVJ
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
38.135897, -122.563683
| 38.135897 | -122.563683 | 1 | 89.45 | 1 | 0 | 5 |
Offer C
| 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 16,429 | 0 |
Q3
| 1 | 4 | 1 |
California
| 0 | 0 | 1 | 31 | 2,807.65 | 0 | 1,427.86 | 31.58 | 4,203.93 | 0 | 1 |
94945
|
42 | 18 | 40.11 | 0 | null | null | 26 |
Vallejo
| 3,080 |
Month-to-Month
|
United States
|
7504-UWHNB
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
38.105733, -122.186338
| 38.105733 | -122.186338 | 0 | 69.75 | 0 | 0 | 0 |
Offer C
| 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 51,665 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 25 | 1,729.35 | 100 | 1,002.75 | 0 | 2,832.1 | 0 | 0 |
94591
|
57 | 0 | 2.41 | 0 | null | null | 56 |
Alameda
| 4,574 |
Two Year
|
United States
|
0962-CQPWQ
|
Stayed
| 1 | 0 |
Female
| 0 | null |
37.724817, -122.224363
| 37.724817 | -122.224363 | 1 | 20.3 | 0 | 2 | 1 | null | 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 13,996 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 62 | 1,296.15 | 0 | 149.42 | 0 | 1,445.57 | 0 | 0 |
94502
|
45 | 15 | 17.03 | 0 | null | null | 75 |
Lodi
| 2,478 |
One Year
|
United States
|
0667-NSRGI
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
38.123544, -121.159078
| 38.123544 | -121.159078 | 1 | 69.55 | 1 | 0 | 3 | null | 0 | 0 | 1 | 1 |
Credit Card
| 1 | 45,755 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 48 | 3,435.6 | 0 | 817.44 | 0 | 4,253.04 | 0 | 1 |
95240
|
22 | 0 | 3.12 | 0 | null | null | 59 |
Keeler
| 5,634 |
Month-to-Month
|
United States
|
0030-FNXPP
|
Joined
| 0 | 0 |
Female
| 0 | null |
36.560498, -117.962461
| 36.560498 | -117.962461 | 0 | 19.85 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 71 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 3 | 57.2 | 0 | 9.36 | 0 | 66.56 | 1 | 0 |
93530
|
50 | 0 | 30.28 | 0 | null | null | 65 |
Gridley
| 2,692 |
Month-to-Month
|
United States
|
9467-ROOLM
|
Stayed
| 0 | 0 |
Female
| 0 | null |
39.346898, -121.759537
| 39.346898 | -121.759537 | 0 | 19.05 | 0 | 0 | 0 |
Offer C
| 0 | 0 | 0 | 0 |
Mailed Check
| 1 | 9,763 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 25 | 461.3 | 0 | 757 | 0 | 1,218.3 | 0 | 0 |
95948
|
32 | 75 | 13.86 | 0 | null | null | 64 |
Dulzura
| 3,718 |
Month-to-Month
|
United States
|
2985-JUUBZ
|
Stayed
| 1 | 1 |
Male
| 1 |
DSL
|
32.622999, -116.687855
| 32.622999 | -116.687855 | 1 | 74.55 | 1 | 3 | 5 |
Offer B
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 727 | 0 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 40 | 3,015.75 | 0 | 554.4 | 0 | 3,570.15 | 0 | 1 |
91917
|
35 | 18 | 0 | 0 | null | null | 22 |
Pauma Valley
| 3,007 |
One Year
|
United States
|
0756-MPZRL
|
Stayed
| 0 | 1 |
Male
| 1 |
DSL
|
33.313828, -116.940501
| 33.313828 | -116.940501 | 0 | 33.7 | 0 | 0 | 0 |
Offer B
| 0 | 0 | 0 | 0 |
Credit Card
| 0 | 2,615 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 46 | 1,537.85 | 0 | 0 | 0 | 1,537.85 | 0 | 1 |
92061
|
71 | 2 | 41.3 | 1 |
Attitude
|
Attitude of service provider
| 71 |
Alhambra
| 2,715 |
Month-to-Month
|
United States
|
1400-MMYXY
|
Churned
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
34.090925, -118.128164
| 34.090925 | -118.128164 | 1 | 105.9 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 54,382 | 0 |
Q3
| 1 | 2 | 1 |
California
| 1 | 0 | 1 | 3 | 334.65 | 0 | 123.9 | 0 | 458.55 | 0 | 1 |
91801
|
22 | 52 | 29.81 | 0 | null | null | 52 |
Santa Paula
| 3,273 |
Month-to-Month
|
United States
|
3003-CMDUU
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
34.402343, -119.094824
| 34.402343 | -119.094824 | 1 | 95.15 | 0 | 0 | 0 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 32,511 | 1 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 25 | 2,395.7 | 80 | 745.25 | 0 | 3,220.95 | 1 | 0 |
93060
|
52 | 15 | 42.64 | 0 | null | null | 54 |
Yreka
| 6,091 |
Two Year
|
United States
|
1971-DTCZB
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
41.764869, -122.671316
| 41.764869 | -122.671316 | 1 | 90.95 | 1 | 0 | 6 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 9,538 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 72 | 6,468.6 | 0 | 3,070.08 | 0 | 9,538.68 | 0 | 1 |
96097
|
39 | 15 | 14.07 | 0 | null | null | 31 |
Arcata
| 3,160 |
Month-to-Month
|
United States
|
7587-AOVVU
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
40.839958, -124.003757
| 40.839958 | -124.003757 | 1 | 100.75 | 1 | 1 | 0 | null | 1 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 19,596 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 1 | 27 | 2,793.55 | 0 | 379.89 | 0 | 3,173.44 | 0 | 1 |
95521
|
23 | 82 | 9.07 | 0 | null | null | 69 |
Fallbrook
| 4,200 |
One Year
|
United States
|
7696-AMHOD
|
Stayed
| 1 | 1 |
Female
| 1 |
DSL
|
33.362575, -117.299644
| 33.362575 | -117.299644 | 1 | 78 | 0 | 1 | 10 | null | 1 | 0 | 0 | 1 |
Credit Card
| 1 | 42,239 | 0 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 49 | 3,824.2 | 0 | 444.43 | 0 | 4,268.63 | 1 | 1 |
92028
|
69 | 14 | 43.96 | 1 |
Competitor
|
Competitor made better offer
| 92 |
Somis
| 5,203 |
Month-to-Month
|
United States
|
1304-NECVQ
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
34.297628, -119.014627
| 34.297628 | -119.014627 | 0 | 78.55 | 1 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 2,966 | 0 |
Q3
| 0 | 2 | 1 |
California
| 0 | 0 | 0 | 2 | 149.55 | 0 | 87.92 | 0 | 237.47 | 0 | 1 |
93066
|
50 | 7 | 39.62 | 1 |
Competitor
|
Competitor had better devices
| 80 |
Soda Springs
| 5,100 |
Month-to-Month
|
United States
|
9546-CQJSU
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
39.279068, -120.414275
| 39.279068 | -120.414275 | 0 | 91.4 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 88 | 0 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 1 | 2 | 193.6 | 0 | 79.24 | 0 | 272.84 | 0 | 1 |
95728
|
52 | 13 | 4.22 | 0 | null | null | 59 |
Hornbrook
| 5,616 |
One Year
|
United States
|
4973-RLZVI
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
41.962127, -122.527696
| 41.962127 | -122.527696 | 0 | 74.65 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 |
Credit Card
| 1 | 1,026 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 1 | 30 | 2,308.6 | 50 | 126.6 | 0 | 2,485.2 | 0 | 0 |
96044
|
47 | 18 | 31.59 | 0 | null | null | 73 |
Escondido
| 3,555 |
One Year
|
United States
|
6574-MCOEH
|
Stayed
| 1 | 1 |
Female
| 1 |
Cable
|
33.21846, -117.116916
| 33.21846 | -117.116916 | 1 | 79.15 | 1 | 2 | 2 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 43,436 | 1 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 33 | 2,531.4 | 20 | 1,042.47 | 0 | 3,593.87 | 0 | 0 |
92026
|
48 | 5 | 26.86 | 0 | null | null | 53 |
San Gabriel
| 2,032 |
Month-to-Month
|
United States
|
6357-JJPQT
|
Joined
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
34.089927, -118.095645
| 34.089927 | -118.095645 | 0 | 80.5 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 38,041 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 1 | 3 | 232.35 | 0 | 80.58 | 0 | 312.93 | 0 | 0 |
91776
|
59 | 21 | 8.83 | 1 |
Dissatisfaction
|
Product dissatisfaction
| 90 |
Mineral
| 4,893 |
One Year
|
United States
|
8849-GYOKR
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
40.408796, -121.579609
| 40.408796 | -121.579609 | 1 | 106.55 | 1 | 0 | 2 | null | 1 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 124 | 0 |
Q3
| 1 | 1 | 0 |
California
| 1 | 1 | 1 | 54 | 5,763.3 | 0 | 476.82 | 0 | 6,240.12 | 0 | 1 |
96063
|
27 | 42 | 15.18 | 0 | null | null | 78 |
Yucca Valley
| 4,030 |
Month-to-Month
|
United States
|
4360-PNRQB
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
34.159534, -116.425984
| 34.159534 | -116.425984 | 0 | 75.6 | 1 | 0 | 0 |
Offer D
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 20,486 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 18 | 1,395.05 | 0 | 273.24 | 0 | 1,668.29 | 1 | 1 |
92284
|
78 | 17 | 28.71 | 1 |
Other
|
Deceased
| 77 |
Irvine
| 5,721 |
Month-to-Month
|
United States
|
0196-VULGZ
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.716136, -117.752574
| 33.716136 | -117.752574 | 1 | 84.35 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 26,419 | 0 |
Q3
| 1 | 3 | 1 |
California
| 1 | 0 | 0 | 6 | 474.9 | 0 | 172.26 | 0 | 647.16 | 0 | 1 |
92620
|
74 | 8 | 26.12 | 1 |
Competitor
|
Competitor had better devices
| 81 |
San Jose
| 2,076 |
Month-to-Month
|
United States
|
7503-QQRVF
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
37.375156, -121.795867
| 37.375156 | -121.795867 | 1 | 74.3 | 0 | 0 | 1 |
Offer D
| 1 | 0 | 1 | 1 |
Credit Card
| 1 | 60,620 | 0 |
Q3
| 1 | 1 | 1 |
California
| 0 | 0 | 0 | 16 | 1,178.25 | 0 | 417.92 | 0 | 1,596.17 | 0 | 1 |
95127
|
79 | 2 | 43.34 | 1 |
Attitude
|
Attitude of support person
| 71 |
Point Reyes Station
| 5,242 |
Month-to-Month
|
United States
|
1704-NRWYE
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
38.060264, -122.830646
| 38.060264 | -122.830646 | 0 | 80.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 1,885 | 0 |
Q3
| 0 | 2 | 1 |
California
| 0 | 0 | 1 | 9 | 751.65 | 0 | 390.06 | 0 | 1,141.71 | 0 | 1 |
94956
|
35 | 10 | 0 | 0 | null | null | 67 |
Mira Loma
| 2,539 |
Two Year
|
United States
|
7605-BDWDC
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
33.999992, -117.535395
| 33.999992 | -117.535395 | 0 | 49.85 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 |
Bank Withdrawal
| 0 | 18,980 | 1 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 0 | 31 | 1,520.1 | 0 | 0 | 0 | 1,520.1 | 0 | 1 |
91752
|
57 | 14 | 0 | 0 | null | null | 77 |
Pomona
| 3,163 |
Month-to-Month
|
United States
|
7078-NVFAM
|
Stayed
| 1 | 0 |
Female
| 1 |
Cable
|
34.083086, -117.737997
| 34.083086 | -117.737997 | 1 | 35.15 | 0 | 1 | 3 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 0 | 46,626 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 32 | 1,051.05 | 0 | 0 | 0 | 1,051.05 | 0 | 1 |
91767
|
62 | 0 | 41.51 | 0 | null | null | 60 |
San Francisco
| 4,336 |
One Year
|
United States
|
0307-BCOPK
|
Stayed
| 0 | 0 |
Female
| 0 | null |
37.721052, -122.413573
| 37.721052 | -122.413573 | 0 | 19.05 | 0 | 0 | 0 |
Offer D
| 0 | 0 | 0 | 0 |
Credit Card
| 1 | 40,137 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 16 | 326.65 | 0 | 664.16 | 0 | 990.81 | 0 | 0 |
94134
|
38 | 0 | 20.44 | 0 | null | null | 22 |
Sanger
| 6,050 |
One Year
|
United States
|
1722-LDZJS
|
Stayed
| 1 | 0 |
Male
| 0 | null |
36.819628, -119.440414
| 36.819628 | -119.440414 | 1 | 20.2 | 0 | 3 | 1 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 28,991 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 53 | 1,068.15 | 0 | 1,083.32 | 0 | 2,151.47 | 0 | 0 |
93657
|
76 | 30 | 15.28 | 1 |
Other
|
Don't know
| 76 |
Los Alamitos
| 3,964 |
Month-to-Month
|
United States
|
0390-DCFDQ
|
Churned
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
33.79499, -118.065591
| 33.79499 | -118.065591 | 1 | 70.45 | 0 | 2 | 1 |
Offer E
| 0 | 0 | 1 | 1 |
Mailed Check
| 1 | 21,343 | 0 |
Q3
| 1 | 2 | 1 |
California
| 0 | 0 | 0 | 1 | 70.45 | 0 | 15.28 | 0 | 85.73 | 0 | 1 |
90720
|
38 | 4 | 0 | 1 |
Competitor
|
Competitor offered more data
| 91 |
Sacramento
| 3,051 |
One Year
|
United States
|
8627-EHGIP
|
Churned
| 0 | 1 |
Male
| 1 |
Cable
|
38.646096, -121.442433
| 38.646096 | -121.442433 | 0 | 53.95 | 0 | 0 | 0 |
Offer B
| 1 | 0 | 1 | 0 |
Credit Card
| 0 | 34,894 | 0 |
Q3
| 0 | 2 | 0 |
California
| 1 | 1 | 1 | 44 | 2,375.4 | 0 | 0 | 0 | 2,375.4 | 0 | 1 |
95838
|
58 | 16 | 32.81 | 0 | null | null | 34 |
San Simeon
| 3,319 |
Month-to-Month
|
United States
|
5399-ZIMKF
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
35.746484, -121.223355
| 35.746484 | -121.223355 | 0 | 74.65 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 471 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 5 | 383.65 | 0 | 164.05 | 0 | 547.7 | 0 | 1 |
93452
|
57 | 7 | 20.79 | 0 | null | null | 26 |
San Juan Capistrano
| 6,100 |
One Year
|
United States
|
5802-ADBRC
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
33.521447, -117.602555
| 33.521447 | -117.602555 | 1 | 104.4 | 1 | 0 | 7 |
Offer B
| 0 | 1 | 1 | 1 |
Mailed Check
| 1 | 34,321 | 0 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 50 | 5,232.9 | 0 | 1,039.5 | 0 | 6,272.4 | 0 | 1 |
92675
|
64 | 24 | 41.34 | 0 | null | null | 64 |
Bodega Bay
| 4,628 |
One Year
|
United States
|
0254-KCJGT
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
38.377165, -123.037957
| 38.377165 | -123.037957 | 1 | 81.4 | 1 | 0 | 6 |
Offer B
| 1 | 1 | 1 | 1 |
Credit Card
| 1 | 1,785 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 52 | 4,354.45 | 0 | 2,149.68 | 0 | 6,504.13 | 0 | 1 |
94923
|
31 | 30 | 4.41 | 1 |
Competitor
|
Competitor made better offer
| 70 |
Los Angeles
| 5,955 |
Month-to-Month
|
United States
|
4855-SNKMY
|
Churned
| 0 | 0 |
Female
| 1 |
DSL
|
34.066303, -118.435479
| 34.066303 | -118.435479 | 0 | 44.1 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 44,150 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 1 | 44.1 | 0 | 4.41 | 0 | 48.51 | 0 | 1 |
90024
|
50 | 10 | 37.6 | 0 | null | null | 54 |
Hughson
| 5,168 |
Month-to-Month
|
United States
|
6985-HAYWX
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
37.5923, -120.853288
| 37.5923 | -120.853288 | 1 | 79.3 | 1 | 0 | 5 | null | 1 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 6,822 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 26 | 2,015.8 | 0 | 977.6 | 0 | 2,993.4 | 0 | 1 |
95326
|
30 | 51 | 7.41 | 0 | null | null | 25 |
Perris
| 4,870 |
One Year
|
United States
|
8220-OCUFY
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
33.828289, -117.201666
| 33.828289 | -117.201666 | 0 | 60.25 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 26,357 | 1 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 21 | 1,258.35 | 0 | 155.61 | 0 | 1,413.96 | 0 | 1 |
92571
|
32 | 26 | 0 | 0 | null | null | 71 |
Burnt Ranch
| 3,844 |
One Year
|
United States
|
3941-XTSKM
|
Stayed
| 0 | 1 |
Male
| 1 |
DSL
|
40.854512, -123.450097
| 40.854512 | -123.450097 | 1 | 45.1 | 0 | 0 | 6 | null | 1 | 0 | 1 | 1 |
Credit Card
| 0 | 485 | 0 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 42 | 2,049.05 | 0 | 0 | 0 | 2,049.05 | 0 | 1 |
95527
|
39 | 6 | 0 | 0 | null | null | 77 |
Cedarville
| 6,395 |
Two Year
|
United States
|
3813-DHBBB
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
41.505916, -120.152505
| 41.505916 | -120.152505 | 1 | 50.95 | 0 | 0 | 10 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 0 | 857 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 0 | 67 | 3,521.7 | 0 | 0 | 0 | 3,521.7 | 0 | 1 |
96104
|
60 | 16 | 39.83 | 0 | null | null | 53 |
Sequoia National Park
| 5,722 |
Month-to-Month
|
United States
|
2087-QAREY
|
Stayed
| 0 | 1 |
Female
| 1 |
Cable
|
36.527243, -118.594938
| 36.527243 | -118.594938 | 1 | 54.7 | 0 | 0 | 1 |
Offer D
| 1 | 0 | 1 | 1 |
Credit Card
| 1 | 56 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 22 | 1,178.75 | 0 | 876.26 | 0 | 2,055.01 | 0 | 1 |
93262
|
70 | 53 | 19.68 | 0 | null | null | 70 |
Fresno
| 4,353 |
One Year
|
United States
|
4250-WAROZ
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
36.749403, -119.787574
| 36.749403 | -119.787574 | 1 | 93.25 | 1 | 3 | 4 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 13,858 | 0 |
Q3
| 1 | 3 | 1 |
California
| 1 | 0 | 0 | 60 | 5,774.55 | 0 | 1,180.8 | 0 | 6,955.35 | 0 | 1 |
93701
|
27 | 52 | 0 | 0 | null | null | 33 |
Elmira
| 4,829 |
Month-to-Month
|
United States
|
8741-LQOBK
|
Stayed
| 1 | 0 |
Female
| 1 |
DSL
|
38.349195, -121.902943
| 38.349195 | -121.902943 | 1 | 35.05 | 0 | 2 | 9 | null | 1 | 1 | 0 | 1 |
Bank Withdrawal
| 0 | 171 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 1 | 0 | 46 | 1,620.25 | 0 | 0 | 0 | 1,620.25 | 1 | 1 |
95625
|
28 | 59 | 4.08 | 0 | null | null | 39 |
San Jose
| 5,756 |
Month-to-Month
|
United States
|
3572-UOLYZ
|
Stayed
| 1 | 1 |
Female
| 1 |
Fiber Optic
|
37.255479, -121.889838
| 37.255479 | -121.889838 | 0 | 84.8 | 1 | 2 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 31,926 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 46 | 3,958.85 | 0 | 187.68 | 0 | 4,146.53 | 1 | 1 |
95118
|
56 | 27 | 22.62 | 0 | null | null | 65 |
Escondido
| 6,063 |
Two Year
|
United States
|
7399-QHBJS
|
Stayed
| 1 | 0 |
Female
| 1 |
Cable
|
33.141265, -116.967221
| 33.141265 | -116.967221 | 1 | 66.75 | 1 | 3 | 8 | null | 1 | 1 | 0 | 1 |
Credit Card
| 1 | 48,690 | 1 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 72 | 4,760.3 | 0 | 1,628.64 | 0 | 6,388.94 | 0 | 1 |
92027
|
43 | 10 | 42.34 | 0 | null | null | 48 |
Redondo Beach
| 4,131 |
Month-to-Month
|
United States
|
7252-NTGSS
|
Joined
| 0 | 0 |
Female
| 1 |
DSL
|
33.830453, -118.384565
| 33.830453 | -118.384565 | 0 | 45.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 34,191 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 1 | 45.15 | 0 | 42.34 | 0 | 87.49 | 0 | 1 |
90277
|
56 | 0 | 35.8 | 0 | null | null | 69 |
Los Angeles
| 5,689 |
One Year
|
United States
|
5474-LAMUQ
|
Stayed
| 0 | 0 |
Male
| 0 | null |
34.089953, -118.294824
| 34.089953 | -118.294824 | 1 | 20.1 | 0 | 0 | 9 |
Offer C
| 0 | 0 | 0 | 1 |
Credit Card
| 1 | 41,713 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 24 | 533.9 | 0 | 859.2 | 0 | 1,393.1 | 0 | 0 |
90029
|
24 | 47 | 0 | 0 | null | null | 39 |
San Luis Obispo
| 4,810 |
Month-to-Month
|
United States
|
7989-AWGEH
|
Stayed
| 1 | 0 |
Male
| 1 |
DSL
|
35.236549, -120.727344
| 35.236549 | -120.727344 | 1 | 39.2 | 0 | 2 | 8 |
Offer B
| 0 | 1 | 1 | 1 |
Bank Withdrawal
| 0 | 31,982 | 0 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 49 | 1,838.15 | 0 | 0 | 0 | 1,838.15 | 1 | 1 |
93405
|
49 | 2 | 32.43 | 0 | null | null | 49 |
Chico
| 6,161 |
One Year
|
United States
|
5035-PGZXH
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
39.745712, -121.84333
| 39.745712 | -121.84333 | 0 | 106.8 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 35,808 | 0 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 56 | 5,914.4 | 30 | 1,816.08 | 0 | 7,760.48 | 0 | 0 |
95926
|
48 | 0 | 7.96 | 0 | null | null | 73 |
West Point
| 2,723 |
Month-to-Month
|
United States
|
7610-TVOPG
|
Stayed
| 0 | 0 |
Male
| 0 | null |
38.41935, -120.469545
| 38.41935 | -120.469545 | 0 | 26.35 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 2,198 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 15 | 378.6 | 0 | 119.4 | 0 | 498 | 0 | 0 |
95255
|
66 | 30 | 27 | 0 | null | null | 80 |
Waterford
| 5,831 |
Month-to-Month
|
United States
|
8495-PRWFH
|
Stayed
| 0 | 1 |
Female
| 1 |
Cable
|
37.669516, -120.626964
| 37.669516 | -120.626964 | 0 | 55.65 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 8,308 | 0 |
Q3
| 0 | 4 | 1 |
California
| 0 | 0 | 0 | 42 | 2,421.75 | 0 | 1,134 | 0 | 3,555.75 | 0 | 1 |
95386
|
43 | 0 | 24.65 | 0 | null | null | 21 |
Traver
| 2,360 |
Month-to-Month
|
United States
|
7777-UNYHB
|
Stayed
| 1 | 0 |
Female
| 0 | null |
36.456091, -119.486225
| 36.456091 | -119.486225 | 1 | 20.1 | 0 | 1 | 3 | null | 0 | 0 | 1 | 1 |
Credit Card
| 1 | 646 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 12 | 232.4 | 0 | 295.8 | 0 | 528.2 | 0 | 0 |
93673
|
40 | 3 | 6.6 | 0 | null | null | 26 |
Stevinson
| 5,590 |
Month-to-Month
|
United States
|
3413-CSSTH
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
37.316807, -120.855753
| 37.316807 | -120.855753 | 0 | 55.7 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 1,960 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 41 | 2,237.55 | 0 | 270.6 | 0 | 2,508.15 | 0 | 1 |
95374
|
29 | 59 | 30.58 | 0 | null | null | 32 |
Rocklin
| 5,038 |
Two Year
|
United States
|
5514-YQENT
|
Stayed
| 1 | 1 |
Male
| 1 |
Fiber Optic
|
38.823278, -121.281856
| 38.823278 | -121.281856 | 0 | 111.15 | 0 | 3 | 0 | null | 1 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 15,494 | 1 |
Q3
| 0 | 5 | 0 |
California
| 1 | 1 | 1 | 41 | 4,507.15 | 0 | 1,253.78 | 0 | 5,760.93 | 1 | 1 |
95765
|
64 | 0 | 20.96 | 0 | null | null | 63 |
San Luis Obispo
| 6,444 |
Two Year
|
United States
|
7064-JHXCE
|
Stayed
| 1 | 0 |
Male
| 0 | null |
35.233745, -120.626442
| 35.233745 | -120.626442 | 1 | 20.05 | 0 | 1 | 5 |
Offer B
| 0 | 0 | 0 | 1 |
Credit Card
| 1 | 27,047 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 62 | 1,263.9 | 0 | 1,299.52 | 0 | 2,563.42 | 0 | 0 |
93401
|
46 | 18 | 18.26 | 0 | null | null | 47 |
Newport Beach
| 6,280 |
Two Year
|
United States
|
6586-MYGKD
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
33.606336, -117.893042
| 33.606336 | -117.893042 | 1 | 76.95 | 1 | 0 | 1 |
Offer A
| 0 | 1 | 1 | 1 |
Credit Card
| 1 | 3,124 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 70 | 5,289.8 | 0 | 1,278.2 | 0 | 6,568 | 0 | 1 |
92662
|
21 | 41 | 33.55 | 0 | null | null | 76 |
Forks Of Salmon
| 5,891 |
Month-to-Month
|
United States
|
0899-LIIBW
|
Stayed
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
41.232128, -123.194748
| 41.232128 | -123.194748 | 1 | 100.85 | 1 | 0 | 8 | null | 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 170 | 0 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 34 | 3,527.3 | 0 | 1,140.7 | 0 | 4,668 | 1 | 1 |
96031
|
66 | 8 | 5.21 | 1 |
Competitor
|
Competitor had better devices
| 83 |
Los Angeles
| 3,676 |
Month-to-Month
|
United States
|
3217-FZDMN
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
33.973616, -118.24902
| 33.973616 | -118.24902 | 0 | 94.45 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Credit Card
| 1 | 54,492 | 0 |
Q3
| 0 | 1 | 1 |
California
| 1 | 0 | 1 | 8 | 742.95 | 0 | 41.68 | 0 | 784.63 | 0 | 1 |
90001
|
21 | 41 | 8.71 | 0 | null | null | 61 |
Long Beach
| 6,322 |
Two Year
|
United States
|
0436-TWFFZ
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
33.864622, -118.179626
| 33.864622 | -118.179626 | 0 | 85.25 | 1 | 0 | 0 |
Offer A
| 0 | 1 | 1 | 0 |
Mailed Check
| 1 | 91,664 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 1 | 67 | 5,714.2 | 0 | 583.57 | 1.31 | 6,296.46 | 1 | 1 |
90805
|
24 | 82 | 0 | 0 | null | null | 24 |
Bishop
| 2,873 |
Month-to-Month
|
United States
|
7176-WIONM
|
Stayed
| 0 | 1 |
Female
| 1 |
Cable
|
37.04584, -118.397236
| 37.04584 | -118.397236 | 1 | 49.85 | 0 | 0 | 10 |
Offer D
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 0 | 13,309 | 0 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 12 | 617.15 | 0 | 0 | 0 | 617.15 | 1 | 1 |
93514
|
66 | 28 | 4.06 | 0 | null | null | 36 |
Petaluma
| 3,412 |
Two Year
|
United States
|
0537-QYZZN
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
38.237018, -122.77872
| 38.237018 | -122.77872 | 1 | 79.85 | 1 | 2 | 6 |
Offer C
| 0 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 31,930 | 0 |
Q3
| 1 | 3 | 1 |
California
| 0 | 0 | 0 | 24 | 1,857.75 | 0 | 97.44 | 0 | 1,955.19 | 0 | 1 |
94952
|
55 | 0 | 38.74 | 0 | null | null | 39 |
Creston
| 3,575 |
One Year
|
United States
|
1686-STUHN
|
Stayed
| 0 | 0 |
Male
| 0 | null |
35.480896, -120.469476
| 35.480896 | -120.469476 | 0 | 19.8 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 1,203 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 42 | 849.9 | 0 | 1,627.08 | 0 | 2,476.98 | 0 | 0 |
93432
|
60 | 76 | 32.47 | 0 | null | null | 29 |
Vallecito
| 4,558 |
Two Year
|
United States
|
9127-FHJBZ
|
Stayed
| 1 | 1 |
Male
| 1 |
Fiber Optic
|
38.055562, -120.456298
| 38.055562 | -120.456298 | 1 | 114 | 1 | 3 | 1 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 460 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 72 | 8,093.15 | 0 | 2,337.84 | 0 | 10,430.99 | 0 | 1 |
95251
|
35 | 0 | 22.37 | 0 | null | null | 51 |
Coronado
| 2,577 |
Month-to-Month
|
United States
|
7302-ZHMHP
|
Joined
| 0 | 0 |
Female
| 0 | null |
32.68674, -117.186612
| 32.68674 | -117.186612 | 0 | 19.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 24,093 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 1 | 19.15 | 0 | 22.37 | 0 | 41.52 | 0 | 0 |
92118
|
54 | 26 | 5.43 | 1 |
Attitude
|
Attitude of support person
| 78 |
La Puente
| 5,347 |
Month-to-Month
|
United States
|
1195-OIYEJ
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
34.038983, -117.991372
| 34.038983 | -117.991372 | 0 | 91.1 | 0 | 0 | 0 |
Offer D
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 30,802 | 0 |
Q3
| 0 | 2 | 0 |
California
| 1 | 1 | 1 | 13 | 1,135.7 | 80 | 70.59 | 0 | 1,286.29 | 0 | 0 |
91746
|
36 | 26 | 0 | 0 | null | null | 24 |
Camino
| 2,327 |
Two Year
|
United States
|
2335-GSODA
|
Stayed
| 1 | 1 |
Male
| 1 |
DSL
|
38.748316, -120.675512
| 38.748316 | -120.675512 | 0 | 40.1 | 0 | 3 | 0 | null | 0 | 1 | 0 | 0 |
Credit Card
| 0 | 4,829 | 1 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 23 | 857.75 | 0 | 0 | 0 | 857.75 | 0 | 1 |
95709
|
19 | 59 | 18.74 | 0 | null | null | 65 |
Plymouth
| 5,895 |
One Year
|
United States
|
6465-GSRCL
|
Stayed
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
38.489273, -120.891614
| 38.489273 | -120.891614 | 0 | 106.6 | 1 | 2 | 0 |
Offer A
| 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 2,220 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 1 | 67 | 7,244.7 | 0 | 1,255.58 | 0 | 8,500.28 | 1 | 1 |
95669
|
63 | 5 | 14.21 | 1 |
Dissatisfaction
|
Service dissatisfaction
| 95 |
Canoga Park
| 2,445 |
Month-to-Month
|
United States
|
5569-KGJHX
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
34.19829, -118.602203
| 34.19829 | -118.602203 | 1 | 85.35 | 1 | 0 | 1 |
Offer E
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 23,519 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 1 | 9 | 754.65 | 50 | 127.89 | 0 | 932.54 | 0 | 0 |
91303
|
25 | 82 | 44.74 | 0 | null | null | 72 |
Lemon Grove
| 3,358 |
Month-to-Month
|
United States
|
5619-PTMIK
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
32.733564, -117.033713
| 32.733564 | -117.033713 | 1 | 53.1 | 1 | 0 | 1 |
Offer B
| 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 24,961 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 1 | 0 | 46 | 2,459.8 | 0 | 2,058.04 | 0 | 4,517.84 | 1 | 1 |
91945
|
57 | 27 | 31.33 | 0 | null | null | 57 |
Petrolia
| 4,444 |
Two Year
|
United States
|
4674-HGNUA
|
Stayed
| 1 | 1 |
Male
| 1 |
Cable
|
40.274302, -124.210902
| 40.274302 | -124.210902 | 1 | 89.9 | 1 | 3 | 6 |
Offer A
| 1 | 1 | 0 | 1 |
Credit Card
| 1 | 300 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 71 | 6,457.15 | 0 | 2,224.43 | 0 | 8,681.58 | 0 | 1 |
95558
|
35 | 23 | 12.12 | 0 | null | null | 61 |
Corona
| 5,483 |
Two Year
|
United States
|
4723-BEGSG
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
33.833686, -117.513063
| 33.833686 | -117.513063 | 1 | 86.65 | 1 | 0 | 1 | null | 0 | 1 | 0 | 1 |
Credit Card
| 1 | 21,911 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 72 | 6,094.25 | 0 | 872.64 | 3.2 | 6,963.69 | 0 | 1 |
92881
|
76 | 23 | 22.4 | 0 | null | null | 27 |
Travis Afb
| 2,136 |
One Year
|
United States
|
9489-UTFKA
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
38.265899, -121.939461
| 38.265899 | -121.939461 | 1 | 60.9 | 0 | 0 | 9 |
Offer E
| 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 9,978 | 0 |
Q3
| 1 | 3 | 1 |
California
| 0 | 0 | 1 | 8 | 551.95 | 0 | 179.2 | 16.58 | 714.57 | 0 | 1 |
94535
|
39 | 19 | 0 | 0 | null | null | 37 |
Los Olivos
| 5,795 |
Two Year
|
United States
|
0019-GFNTW
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
34.70434, -120.02609
| 34.70434 | -120.02609 | 0 | 45.05 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 |
Bank Withdrawal
| 0 | 1,317 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 56 | 2,560.1 | 0 | 0 | 0 | 2,560.1 | 0 | 1 |
93441
|
37 | 17 | 43.81 | 0 | null | null | 68 |
Upper Lake
| 5,880 |
Two Year
|
United States
|
6248-TKCQV
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
39.220368, -122.907693
| 39.220368 | -122.907693 | 1 | 80.6 | 1 | 0 | 5 | null | 0 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 2,344 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 70 | 5,460.2 | 0 | 3,066.7 | 0 | 8,526.9 | 0 | 1 |
95485
|
28 | 0 | 31.29 | 0 | null | null | 63 |
Winters
| 5,848 |
Two Year
|
United States
|
3154-HMWUU
|
Stayed
| 0 | 0 |
Male
| 0 | null |
38.578604, -122.024579
| 38.578604 | -122.024579 | 1 | 20.5 | 0 | 0 | 9 |
Offer B
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 8,406 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 60 | 1,198.8 | 0 | 1,877.4 | 0 | 3,076.2 | 1 | 0 |
95694
|
34 | 18 | 0 | 1 |
Competitor
|
Competitor had better devices
| 69 |
Watsonville
| 4,954 |
Month-to-Month
|
United States
|
7568-PODML
|
Churned
| 0 | 0 |
Male
| 1 |
DSL
|
36.931654, -121.752383
| 36.931654 | -121.752383 | 0 | 45.3 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Mailed Check
| 0 | 81,141 | 0 |
Q3
| 0 | 1 | 0 |
California
| 1 | 1 | 1 | 1 | 45.3 | 0 | 0 | 0 | 45.3 | 0 | 1 |
95076
|
68 | 17 | 6.68 | 1 |
Competitor
|
Competitor had better devices
| 83 |
Palo Alto
| 2,467 |
Month-to-Month
|
United States
|
4750-ZRXIU
|
Churned
| 0 | 0 |
Female
| 1 |
Cable
|
37.386978, -122.177746
| 37.386978 | -122.177746 | 0 | 84.6 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 1,723 | 0 |
Q3
| 0 | 1 | 1 |
California
| 1 | 0 | 0 | 4 | 360.1 | 0 | 26.72 | 0 | 386.82 | 0 | 1 |
94304
|
26 | 0 | 7.03 | 0 | null | null | 32 |
Lower Lake
| 5,472 |
Two Year
|
United States
|
5322-ZSMZY
|
Stayed
| 1 | 0 |
Male
| 0 | null |
38.925545, -122.549083
| 38.925545 | -122.549083 | 1 | 25.75 | 1 | 3 | 7 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 2,644 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 31 | 755.6 | 0 | 217.93 | 0 | 973.53 | 1 | 0 |
95457
|
23 | 51 | 48.49 | 0 | null | null | 28 |
Rohnert Park
| 2,422 |
Month-to-Month
|
United States
|
1518-OMDIK
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
38.34719, -122.697822
| 38.34719 | -122.697822 | 1 | 44.55 | 0 | 0 | 6 |
Offer C
| 0 | 0 | 1 | 1 |
Credit Card
| 1 | 42,544 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 33 | 1,462.6 | 0 | 1,600.17 | 0 | 3,062.77 | 1 | 1 |
94928
|
42 | 0 | 32.78 | 0 | null | null | 37 |
Adin
| 4,791 |
Two Year
|
United States
|
9798-OPFEM
|
Stayed
| 0 | 0 |
Female
| 0 | null |
41.171578, -120.913161
| 41.171578 | -120.913161 | 0 | 21.1 | 0 | 0 | 0 |
Offer B
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 615 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 46 | 937.1 | 0 | 1,507.88 | 0 | 2,444.98 | 0 | 0 |
96006
|
36 | 0 | 15.93 | 0 | null | null | 24 |
Oakland
| 5,887 |
One Year
|
United States
|
9361-YNQWJ
|
Stayed
| 0 | 0 |
Female
| 0 | null |
37.834341, -122.26437
| 37.834341 | -122.26437 | 0 | 24.4 | 1 | 0 | 0 |
Offer B
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 21,097 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 64 | 1,601.2 | 0 | 1,019.52 | 0 | 2,620.72 | 0 | 0 |
94609
|
58 | 0 | 19.1 | 0 | null | null | 50 |
Zenia
| 2,831 |
Two Year
|
United States
|
5469-NUJUR
|
Stayed
| 0 | 0 |
Male
| 0 | null |
40.170357, -123.417298
| 40.170357 | -123.417298 | 0 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Credit Card
| 1 | 259 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 19 | 373.5 | 0 | 362.9 | 0 | 736.4 | 0 | 0 |
95595
|
80 | 27 | 44.23 | 0 | null | null | 79 |
Pixley
| 4,295 |
Two Year
|
United States
|
3729-OWRVL
|
Stayed
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
35.957019, -119.330928
| 35.957019 | -119.330928 | 0 | 110.35 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 4,198 | 1 |
Q3
| 0 | 3 | 1 |
California
| 1 | 0 | 1 | 65 | 7,246.15 | 0 | 2,874.95 | 0 | 10,121.1 | 0 | 1 |
93256
|
32 | 23 | 42.06 | 0 | null | null | 26 |
Malibu
| 3,222 |
Month-to-Month
|
United States
|
9909-IDLEK
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
34.074572, -118.831181
| 34.074572 | -118.831181 | 1 | 96.8 | 1 | 3 | 7 |
Offer D
| 1 | 0 | 0 | 1 |
Credit Card
| 1 | 19,630 | 1 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 1 | 20 | 1,826.7 | 0 | 841.2 | 0 | 2,667.9 | 0 | 1 |
90265
|
25 | 48 | 39.22 | 0 | null | null | 48 |
Hornitos
| 3,185 |
Month-to-Month
|
United States
|
8967-SZQAS
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
37.479926, -120.230424
| 37.479926 | -120.230424 | 0 | 50.45 | 0 | 0 | 0 |
Offer D
| 1 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 128 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 14 | 765.45 | 140 | 549.08 | 0 | 1,454.53 | 1 | 0 |
95325
|
44 | 12 | 25.19 | 1 |
Attitude
|
Attitude of support person
| 92 |
Bodfish
| 2,406 |
Month-to-Month
|
United States
|
2027-FECZV
|
Churned
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
35.523991, -118.400432
| 35.523991 | -118.400432 | 0 | 106.7 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 1,954 | 0 |
Q3
| 0 | 2 | 0 |
California
| 1 | 1 | 1 | 12 | 1,253.9 | 0 | 302.28 | 0 | 1,556.18 | 0 | 1 |
93205
|
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