Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
int64 0
1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
int64 2k
6.5k
| Contract
stringclasses 3
values | Country
stringclasses 1
value | Customer ID
stringlengths 10
10
| Customer Status
stringclasses 3
values | Dependents
int64 0
1
| Device Protection Plan
int64 0
1
| Gender
stringclasses 2
values | Internet Service
int64 0
1
| Internet Type
stringclasses 3
values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
stringclasses 3
values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
stringclasses 1
value | Streaming Movies
int64 0
1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
float64 21.4
12k
| Under 30
int64 0
1
| Unlimited Data
int64 0
1
| Zip Code
stringlengths 5
5
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
28 | 0 | 4.02 | 0 | null | null | 31 |
Chino
| 3,643 |
One Year
|
United States
|
6202-JVYEU
|
Stayed
| 0 | 0 |
Male
| 0 | null |
33.990646, -117.663025
| 33.990646 | -117.663025 | 0 | 19.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 75,319 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 9 | 164.6 | 0 | 36.18 | 0 | 200.78 | 1 | 0 |
91710
|
54 | 6 | 40.17 | 1 |
Attitude
|
Attitude of support person
| 66 |
Monterey Park
| 3,997 |
Month-to-Month
|
United States
|
4720-VSTSI
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
34.050322, -118.147037
| 34.050322 | -118.147037 | 0 | 84.8 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 33,280 | 0 |
Q3
| 0 | 2 | 0 |
California
| 0 | 0 | 0 | 44 | 3,862.55 | 0 | 1,767.48 | 0 | 5,630.03 | 0 | 1 |
91754
|
33 | 0 | 35.88 | 0 | null | null | 44 |
Duarte
| 4,629 |
Month-to-Month
|
United States
|
1663-MHLHE
|
Joined
| 0 | 0 |
Male
| 0 | null |
34.145695, -117.95982
| 34.145695 | -117.95982 | 0 | 19.2 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 27,414 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 1 | 19.2 | 0 | 35.88 | 0 | 55.08 | 0 | 0 |
91010
|
47 | 21 | 22.42 | 0 | null | null | 48 |
Berkeley
| 5,722 |
Month-to-Month
|
United States
|
5325-UWTWJ
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
37.897753, -122.279391
| 37.897753 | -122.279391 | 1 | 90.55 | 1 | 0 | 4 |
Offer C
| 1 | 1 | 1 | 1 |
Credit Card
| 1 | 11,889 | 1 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 31 | 2,929.75 | 0 | 695.02 | 0 | 3,624.77 | 0 | 1 |
94707
|
53 | 6 | 0 | 0 | null | null | 45 |
Needles
| 5,265 |
Two Year
|
United States
|
4139-DETXS
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
34.711224, -114.702256
| 34.711224 | -114.702256 | 1 | 64.45 | 0 | 0 | 0 |
Offer A
| 1 | 1 | 0 | 1 |
Bank Withdrawal
| 0 | 5,488 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 1 | 72 | 4,528 | 0 | 0 | 0 | 4,528 | 0 | 1 |
92363
|
27 | 52 | 0 | 0 | null | null | 24 |
Twain Harte
| 5,575 |
Month-to-Month
|
United States
|
1100-DDVRV
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
38.107441, -120.230625
| 38.107441 | -120.230625 | 1 | 49.8 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 |
Credit Card
| 0 | 4,848 | 0 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 17 | 836.35 | 0 | 0 | 0 | 836.35 | 1 | 1 |
95383
|
68 | 22 | 8.88 | 0 | null | null | 30 |
San Leandro
| 2,044 |
Two Year
|
United States
|
2186-QZEYA
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
37.687264, -122.15728
| 37.687264 | -122.15728 | 0 | 58.55 | 1 | 0 | 0 |
Offer C
| 1 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 19,815 | 0 |
Q3
| 0 | 3 | 1 |
California
| 0 | 0 | 0 | 29 | 1,718.95 | 0 | 257.52 | 33.1 | 1,943.37 | 0 | 1 |
94579
|
20 | 59 | 5.54 | 1 |
Other
|
Don't know
| 86 |
San Diego
| 4,115 |
Month-to-Month
|
United States
|
5366-IJEQJ
|
Churned
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
32.787836, -117.232355
| 32.787836 | -117.232376 | 0 | 88.7 | 1 | 0 | 0 |
Offer D
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 46,086 | 0 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 1 | 20 | 1,761.45 | 0 | 110.8 | 0 | 1,872.25 | 1 | 1 |
92109
|
48 | 8 | 8.4 | 0 | null | null | 80 |
Glennville
| 2,935 |
One Year
|
United States
|
9670-BPNXF
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
35.735694, -118.738483
| 35.735694 | -118.738483 | 0 | 62.55 | 0 | 0 | 0 |
Offer B
| 1 | 1 | 1 | 0 |
Credit Card
| 1 | 296 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 45 | 2,796.45 | 0 | 378 | 0 | 3,174.45 | 0 | 1 |
93226
|
72 | 16 | 48.9 | 0 | null | null | 59 |
Los Angeles
| 5,153 |
One Year
|
United States
|
4667-QONEA
|
Stayed
| 0 | 1 |
Female
| 1 |
Cable
|
34.037251, -118.423573
| 34.037251 | -118.423573 | 1 | 74.85 | 0 | 0 | 9 |
Offer B
| 1 | 1 | 1 | 1 |
Credit Card
| 1 | 24,505 | 1 |
Q3
| 1 | 3 | 1 |
California
| 1 | 0 | 0 | 60 | 4,456.35 | 0 | 2,934 | 0 | 7,390.35 | 0 | 1 |
90064
|
62 | 0 | 15.41 | 0 | null | null | 21 |
Smartville
| 2,896 |
Two Year
|
United States
|
3721-WKIIL
|
Stayed
| 0 | 0 |
Female
| 0 | null |
39.176595, -121.291692
| 39.176595 | -121.291692 | 0 | 19.6 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Mailed Check
| 1 | 963 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 27 | 561.15 | 0 | 416.07 | 13.07 | 964.15 | 0 | 0 |
95977
|
40 | 0 | 47.51 | 0 | null | null | 43 |
Weldon
| 4,117 |
Two Year
|
United States
|
1395-WSWXR
|
Stayed
| 0 | 0 |
Male
| 0 | null |
35.55647, -118.244914
| 35.55647 | -118.244914 | 0 | 20.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 1,935 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 24 | 487.05 | 0 | 1,140.24 | 0 | 1,627.29 | 0 | 0 |
93283
|
48 | 0 | 19.48 | 1 |
Competitor
|
Competitor made better offer
| 72 |
Anaheim
| 3,535 |
Month-to-Month
|
United States
|
1218-VKFPE
|
Churned
| 0 | 0 |
Female
| 0 | null |
33.830209, -117.906099
| 33.830209 | -117.906099 | 1 | 19 | 0 | 0 | 1 |
Offer D
| 0 | 0 | 0 | 1 |
Credit Card
| 1 | 68,802 | 0 |
Q3
| 1 | 1 | 0 |
California
| 0 | 0 | 0 | 12 | 233.55 | 0 | 233.76 | 0 | 467.31 | 0 | 0 |
92805
|
52 | 28 | 17.01 | 0 | null | null | 70 |
Rough And Ready
| 2,813 |
Month-to-Month
|
United States
|
2984-AFWNC
|
Joined
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
39.225634, -121.156163
| 39.225634 | -121.156163 | 0 | 95.4 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 1,601 | 0 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 3 | 293.15 | 0 | 51.03 | 0 | 344.18 | 0 | 1 |
95975
|
21 | 26 | 25.69 | 0 | null | null | 76 |
Oakley
| 5,264 |
Two Year
|
United States
|
1506-YJTYT
|
Stayed
| 1 | 0 |
Male
| 1 |
DSL
|
37.999406, -121.686241
| 37.999406 | -121.686241 | 1 | 73.85 | 1 | 1 | 9 |
Offer B
| 1 | 1 | 0 | 1 |
Credit Card
| 1 | 27,607 | 1 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 1 | 45 | 3,371 | 0 | 1,156.05 | 0 | 4,527.05 | 1 | 1 |
94561
|
21 | 69 | 3.61 | 1 |
Dissatisfaction
|
Network reliability
| 78 |
Sacramento
| 5,476 |
Month-to-Month
|
United States
|
0516-WJVXC
|
Churned
| 0 | 0 |
Female
| 1 |
DSL
|
38.556306, -121.495817
| 38.556306 | -121.495817 | 0 | 54.2 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 |
Bank Withdrawal
| 1 | 21,313 | 1 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 0 | 5 | 308.25 | 0 | 18.05 | 0 | 326.3 | 1 | 1 |
95818
|
69 | 7 | 15.16 | 1 |
Attitude
|
Attitude of support person
| 87 |
Rosemead
| 3,392 |
Month-to-Month
|
United States
|
1075-BGWOH
|
Churned
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
34.065108, -118.082791
| 34.065108 | -118.082791 | 1 | 98.75 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 61,623 | 0 |
Q3
| 1 | 2 | 1 |
California
| 1 | 0 | 1 | 16 | 1,587.55 | 0 | 242.56 | 0 | 1,830.11 | 0 | 1 |
91770
|
42 | 8 | 32.16 | 0 | null | null | 72 |
Pioneertown
| 5,387 |
Month-to-Month
|
United States
|
1097-FSPVW
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
34.201108, -116.593456
| 34.201108 | -116.593456 | 0 | 54.55 | 0 | 0 | 0 |
Offer B
| 0 | 1 | 0 | 0 |
Credit Card
| 1 | 354 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 42 | 2,455.05 | 0 | 1,350.72 | 0 | 3,805.77 | 0 | 1 |
92268
|
61 | 0 | 16.02 | 0 | null | null | 52 |
Kenwood
| 5,811 |
Month-to-Month
|
United States
|
9962-BFPDU
|
Joined
| 1 | 0 |
Female
| 0 | null |
38.419525, -122.521585
| 38.419525 | -122.521585 | 1 | 20.05 | 0 | 3 | 3 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 1,653 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 1 | 20.05 | 0 | 16.02 | 0 | 36.07 | 0 | 0 |
95452
|
25 | 41 | 4.82 | 1 |
Other
|
Don't know
| 90 |
Anza
| 3,698 |
Month-to-Month
|
United States
|
0524-IAVZO
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.527605, -116.666551
| 33.527605 | -116.666551 | 1 | 85 | 1 | 0 | 1 |
Offer C
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 3,745 | 0 |
Q3
| 1 | 2 | 0 |
California
| 1 | 1 | 0 | 30 | 2,624.25 | 0 | 144.6 | 0 | 2,768.85 | 1 | 1 |
92539
|
20 | 0 | 8.04 | 0 | null | null | 79 |
Jenner
| 4,573 |
Month-to-Month
|
United States
|
1257-SXUXQ
|
Stayed
| 1 | 0 |
Male
| 0 | null |
38.505995, -123.187019
| 38.505995 | -123.187019 | 1 | 19.45 | 0 | 1 | 10 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 438 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 5 | 86.05 | 0 | 40.2 | 0 | 126.25 | 1 | 0 |
95450
|
35 | 10 | 41.16 | 1 |
Dissatisfaction
|
Network reliability
| 78 |
Ukiah
| 2,087 |
Month-to-Month
|
United States
|
5027-XWQHA
|
Churned
| 0 | 0 |
Male
| 1 |
Cable
|
39.134075, -123.23422
| 39.134075 | -123.23422 | 0 | 44.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 30,988 | 0 |
Q3
| 0 | 2 | 0 |
California
| 0 | 0 | 0 | 6 | 270.95 | 10 | 246.96 | 0 | 527.91 | 0 | 0 |
95482
|
48 | 20 | 7.63 | 0 | null | null | 42 |
Raymond
| 2,358 |
Month-to-Month
|
United States
|
2716-GFZOR
|
Stayed
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
37.252057, -119.95783
| 37.252057 | -119.95783 | 1 | 86.1 | 0 | 0 | 10 |
Offer B
| 1 | 1 | 1 | 1 |
Credit Card
| 1 | 972 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 43 | 3,551.65 | 0 | 328.09 | 0 | 3,879.74 | 0 | 1 |
93653
|
73 | 13 | 34.36 | 0 | null | null | 77 |
Richmond
| 4,241 |
Two Year
|
United States
|
2674-MLXMN
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
37.945288, -122.383941
| 37.945288 | -122.383941 | 0 | 99.65 | 1 | 0 | 0 |
Offer A
| 1 | 0 | 1 | 0 |
Credit Card
| 1 | 28,450 | 0 |
Q3
| 0 | 4 | 1 |
California
| 1 | 0 | 1 | 71 | 6,951.15 | 0 | 2,439.56 | 3.33 | 9,387.38 | 0 | 1 |
94801
|
42 | 10 | 7.97 | 1 |
Price
|
Extra data charges
| 90 |
Port Costa
| 3,043 |
Month-to-Month
|
United States
|
5995-OIGLP
|
Churned
| 0 | 0 |
Male
| 1 |
Cable
|
38.035707, -122.196821
| 38.035707 | -122.196821 | 0 | 56.65 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 |
Credit Card
| 1 | 173 | 1 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 0 | 12 | 654.85 | 0 | 95.64 | 0 | 750.49 | 0 | 1 |
94569
|
47 | 16 | 20.15 | 0 | null | null | 67 |
El Centro
| 4,156 |
One Year
|
United States
|
4227-OJHAL
|
Stayed
| 1 | 1 |
Female
| 1 |
DSL
|
32.770393, -115.60915
| 32.770393 | -115.60915 | 1 | 73 | 1 | 2 | 8 | null | 1 | 1 | 1 | 1 |
Credit Card
| 1 | 43,712 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 1 | 68 | 5,163 | 0 | 1,370.2 | 0 | 6,533.2 | 0 | 1 |
92243
|
24 | 0 | 41.02 | 0 | null | null | 49 |
Huntington Beach
| 3,942 |
One Year
|
United States
|
1757-TCATG
|
Stayed
| 1 | 0 |
Male
| 0 | null |
33.721917, -118.043237
| 33.721917 | -118.043237 | 1 | 20.05 | 0 | 1 | 4 |
Offer C
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 32,304 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 35 | 746.75 | 0 | 1,435.7 | 0 | 2,182.45 | 1 | 0 |
92649
|
48 | 8 | 45.59 | 1 |
Price
|
Price too high
| 69 |
Pollock Pines
| 2,545 |
Month-to-Month
|
United States
|
6979-ZNSFF
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
38.733908, -120.453416
| 38.733908 | -120.453416 | 0 | 87.05 | 1 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 8,577 | 0 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 1 | 8 | 762.1 | 0 | 364.72 | 0 | 1,126.82 | 0 | 1 |
95726
|
50 | 14 | 2.7 | 0 | null | null | 23 |
Fullerton
| 3,270 |
Month-to-Month
|
United States
|
1393-IMKZG
|
Joined
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.879983, -117.895482
| 33.879983 | -117.895482 | 0 | 95.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 34,592 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 1 | 1 | 95.85 | 0 | 2.7 | 0 | 98.55 | 0 | 1 |
92831
|
66 | 7 | 37.38 | 1 |
Competitor
|
Competitor offered higher download speeds
| 83 |
Fresno
| 5,679 |
One Year
|
United States
|
0727-BMPLR
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
36.654614, -119.903674
| 36.654614 | -119.903674 | 0 | 100 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 35,790 | 0 |
Q3
| 0 | 3 | 1 |
California
| 1 | 1 | 1 | 55 | 5,509.3 | 100 | 2,055.9 | 0 | 7,665.2 | 0 | 0 |
93706
|
56 | 21 | 6.47 | 1 |
Competitor
|
Competitor offered higher download speeds
| 81 |
Sacramento
| 2,699 |
Month-to-Month
|
United States
|
2962-XPMCQ
|
Churned
| 0 | 0 |
Male
| 1 |
DSL
|
38.486938, -121.395805
| 38.486938 | -121.395805 | 0 | 45.15 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 54,880 | 0 |
Q3
| 0 | 2 | 0 |
California
| 0 | 0 | 0 | 2 | 98.5 | 0 | 12.94 | 0 | 111.44 | 0 | 1 |
95828
|
60 | 0 | 40.98 | 0 | null | null | 46 |
Valley Springs
| 3,889 |
Month-to-Month
|
United States
|
4693-VWVBO
|
Joined
| 0 | 0 |
Female
| 0 | null |
38.156971, -120.849231
| 38.156971 | -120.849231 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 11,266 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 3 | 61.05 | 0 | 122.94 | 0 | 183.99 | 0 | 0 |
95252
|
48 | 23 | 22.97 | 1 |
Price
|
Lack of affordable download/upload speed
| 95 |
Squaw Valley
| 4,931 |
Month-to-Month
|
United States
|
5597-GLBUC
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
36.719141, -119.202677
| 36.719141 | -119.202677 | 0 | 85.45 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 3,146 | 0 |
Q3
| 0 | 2 | 0 |
California
| 0 | 0 | 1 | 1 | 85.45 | 0 | 22.97 | 0 | 108.42 | 0 | 1 |
93675
|
54 | 4 | 9.88 | 0 | null | null | 76 |
Ducor
| 4,969 |
Month-to-Month
|
United States
|
4813-HQMGZ
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
35.846067, -119.004073
| 35.846067 | -119.004073 | 1 | 90.25 | 1 | 0 | 4 |
Offer E
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 823 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 0 | 8 | 743.75 | 0 | 79.04 | 0 | 822.79 | 0 | 0 |
93218
|
20 | 71 | 10.7 | 1 |
Other
|
Don't know
| 84 |
Crestline
| 4,105 |
Month-to-Month
|
United States
|
7752-XUSCI
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
34.248061, -117.29028
| 34.248061 | -117.29028 | 0 | 105.9 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 10,484 | 0 |
Q3
| 0 | 2 | 0 |
California
| 1 | 1 | 1 | 60 | 6,396.45 | 0 | 642 | 0 | 7,038.45 | 1 | 1 |
92325
|
48 | 13 | 28.5 | 0 | null | null | 49 |
Rancho Cucamonga
| 4,668 |
Month-to-Month
|
United States
|
1077-HUUJM
|
Stayed
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
34.10097, -117.57882
| 34.10097 | -117.57882 | 0 | 71.05 | 0 | 1 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 51,970 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 7 | 472.65 | 10 | 199.5 | 0 | 682.15 | 0 | 0 |
91730
|
70 | 20 | 28.09 | 0 | null | null | 78 |
Inglewood
| 5,153 |
Two Year
|
United States
|
2057-BOYKM
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
33.958134, -118.330905
| 33.958134 | -118.330905 | 1 | 96.6 | 1 | 0 | 10 | null | 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 13,779 | 1 |
Q3
| 1 | 4 | 1 |
California
| 0 | 0 | 0 | 72 | 6,827.5 | 0 | 2,022.48 | 0 | 8,849.98 | 0 | 1 |
90305
|
47 | 0 | 17.2 | 0 | null | null | 71 |
Nevada City
| 3,967 |
Two Year
|
United States
|
7945-PRBVF
|
Stayed
| 0 | 0 |
Male
| 0 | null |
39.333737, -120.858667
| 39.333737 | -120.858667 | 0 | 21.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 17,269 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 35 | 705.45 | 0 | 602 | 0 | 1,307.45 | 0 | 0 |
95959
|
22 | 0 | 19.04 | 0 | null | null | 41 |
Sacramento
| 4,275 |
Two Year
|
United States
|
8224-KDLKN
|
Stayed
| 1 | 0 |
Male
| 0 | null |
38.590035, -121.412455
| 38.590035 | -121.412455 | 1 | 25 | 1 | 2 | 3 |
Offer A
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 30,715 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 72 | 1,738.9 | 0 | 1,370.88 | 0 | 3,109.78 | 1 | 0 |
95825
|
58 | 17 | 29.51 | 0 | null | null | 67 |
Sierraville
| 2,754 |
One Year
|
United States
|
2988-PLAHS
|
Joined
| 0 | 1 |
Female
| 1 |
Cable
|
39.559709, -120.345639
| 39.559709 | -120.345639 | 0 | 69.95 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 227 | 0 |
Q3
| 0 | 5 | 0 |
California
| 1 | 1 | 1 | 3 | 220.45 | 30 | 88.53 | 0 | 338.98 | 0 | 0 |
96126
|
47 | 0 | 49.16 | 0 | null | null | 29 |
Clements
| 5,084 |
One Year
|
United States
|
1015-JPFYW
|
Stayed
| 1 | 0 |
Male
| 0 | null |
38.227285, -121.02789
| 38.227285 | -121.02789 | 0 | 19.45 | 0 | 2 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 722 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 7 | 136.75 | 0 | 344.12 | 0 | 480.87 | 0 | 0 |
95227
|
26 | 48 | 21.67 | 0 | null | null | 32 |
Redwood City
| 3,955 |
Month-to-Month
|
United States
|
7175-NTIXE
|
Stayed
| 0 | 0 |
Female
| 1 |
DSL
|
37.461251, -122.235414
| 37.461251 | -122.235414 | 0 | 76.15 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 |
Credit Card
| 1 | 35,737 | 1 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 25 | 1,992.95 | 0 | 541.75 | 0 | 2,534.7 | 1 | 1 |
94061
|
58 | 0 | 1.61 | 0 | null | null | 33 |
El Nido
| 5,809 |
Month-to-Month
|
United States
|
7853-WNZSY
|
Joined
| 0 | 0 |
Male
| 0 | null |
37.127386, -120.506422
| 37.127386 | -120.506422 | 0 | 19.75 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 1 | 0 |
Credit Card
| 1 | 808 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 1 | 19.75 | 0 | 1.61 | 0 | 21.36 | 0 | 0 |
95317
|
29 | 52 | 41.89 | 0 | null | null | 20 |
Sun City
| 6,411 |
Month-to-Month
|
United States
|
0913-XWSCN
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
33.739412, -117.173334
| 33.739412 | -117.173334 | 1 | 85.5 | 1 | 2 | 1 |
Offer B
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 8,692 | 0 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 55 | 4,713.4 | 0 | 2,303.95 | 0 | 7,017.35 | 1 | 1 |
92585
|
22 | 59 | 0 | 0 | null | null | 27 |
La Puente
| 5,973 |
Month-to-Month
|
United States
|
6637-KYRCV
|
Stayed
| 1 | 0 |
Female
| 1 |
DSL
|
34.031441, -117.936436
| 34.031441 | -117.936436 | 1 | 30.5 | 0 | 1 | 1 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 0 | 84,965 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 5 | 167.2 | 0 | 0 | 0 | 167.2 | 1 | 1 |
91744
|
75 | 10 | 35.07 | 1 |
Dissatisfaction
|
Service dissatisfaction
| 71 |
Inglewood
| 5,342 |
Month-to-Month
|
United States
|
2272-QAGFO
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.936827, -118.359824
| 33.936827 | -118.359824 | 0 | 74.3 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 28,680 | 0 |
Q3
| 0 | 3 | 1 |
California
| 0 | 0 | 0 | 14 | 1,096.25 | 0 | 490.98 | 0 | 1,587.23 | 0 | 1 |
90304
|
58 | 0 | 7.37 | 0 | null | null | 46 |
Marshall
| 5,865 |
Two Year
|
United States
|
3460-TJBWI
|
Stayed
| 1 | 0 |
Male
| 0 | null |
38.129308, -122.834815
| 38.129308 | -122.834815 | 1 | 24.2 | 1 | 3 | 1 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 406 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 24 | 609.05 | 0 | 176.88 | 0 | 785.93 | 0 | 0 |
94940
|
38 | 19 | 9.91 | 0 | null | null | 37 |
Hanford
| 4,192 |
One Year
|
United States
|
7838-LAZFO
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
36.29223, -119.622676
| 36.29223 | -119.622676 | 1 | 78.8 | 0 | 0 | 6 |
Offer B
| 1 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 53,204 | 0 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 45 | 3,597.5 | 0 | 445.95 | 23.28 | 4,020.17 | 0 | 1 |
93230
|
32 | 9 | 44.77 | 0 | null | null | 73 |
Brooks
| 3,430 |
Month-to-Month
|
United States
|
5442-BHQNG
|
Joined
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
38.809804, -122.241383
| 38.809804 | -122.241383 | 0 | 70.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 382 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 2 | 139.25 | 0 | 89.54 | 0 | 228.79 | 0 | 1 |
95606
|
21 | 30 | 0 | 0 | null | null | 27 |
San Jose
| 4,031 |
Two Year
|
United States
|
1459-QNFQT
|
Stayed
| 0 | 1 |
Male
| 1 |
DSL
|
37.32886, -121.834567
| 37.32886 | -121.834567 | 1 | 59.5 | 0 | 0 | 7 |
Offer A
| 0 | 1 | 0 | 1 |
Bank Withdrawal
| 0 | 59,841 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 70 | 4,144.8 | 0 | 0 | 23.72 | 4,121.08 | 1 | 1 |
95122
|
69 | 0 | 22.19 | 0 | null | null | 53 |
Fresno
| 4,367 |
Two Year
|
United States
|
3836-FZSDJ
|
Stayed
| 0 | 0 |
Male
| 0 | null |
36.878709, -119.7645
| 36.878709 | -119.7645 | 1 | 24.85 | 1 | 0 | 0 |
Offer A
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 45,087 | 0 |
Q3
| 0 | 5 | 1 |
California
| 0 | 0 | 0 | 71 | 1,901 | 0 | 1,575.49 | 0 | 3,476.49 | 0 | 0 |
93720
|
62 | 16 | 39.5 | 0 | null | null | 70 |
Newcastle
| 2,568 |
Month-to-Month
|
United States
|
9885-AIBVB
|
Stayed
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
38.883224, -121.15918
| 38.883224 | -121.15918 | 1 | 85.8 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 6,096 | 0 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 29 | 2,440.25 | 150 | 1,145.5 | 0 | 3,735.75 | 0 | 0 |
95658
|
66 | 0 | 30.72 | 0 | null | null | 52 |
Sunset Beach
| 4,329 |
Two Year
|
United States
|
1131-QQZEB
|
Stayed
| 0 | 0 |
Male
| 0 | null |
33.719221, -118.073596
| 33.719221 | -118.073596 | 1 | 23.95 | 1 | 0 | 7 |
Offer A
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 1,107 | 0 |
Q3
| 1 | 3 | 1 |
California
| 0 | 0 | 0 | 71 | 1,756.2 | 0 | 2,181.12 | 0 | 3,937.32 | 0 | 0 |
90742
|
23 | 52 | 15.59 | 0 | null | null | 68 |
Hornbrook
| 5,793 |
One Year
|
United States
|
5014-WUQMG
|
Stayed
| 1 | 1 |
Male
| 1 |
Fiber Optic
|
41.962127, -122.527696
| 41.962127 | -122.527696 | 1 | 96.1 | 0 | 2 | 1 |
Offer B
| 1 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 1,026 | 0 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 0 | 47 | 4,391.45 | 0 | 732.73 | 0 | 5,124.18 | 1 | 1 |
96044
|
55 | 15 | 11.58 | 1 |
Competitor
|
Competitor made better offer
| 74 |
San Diego
| 5,518 |
Month-to-Month
|
United States
|
5834-ASPWA
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
32.825086, -117.199424
| 32.825086 | -117.199424 | 0 | 75.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 51,213 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 1 | 75.45 | 0 | 11.58 | 0 | 87.03 | 0 | 1 |
92117
|
36 | 9 | 17.46 | 1 |
Dissatisfaction
|
Product dissatisfaction
| 79 |
Los Angeles
| 5,047 |
Month-to-Month
|
United States
|
1513-XNPPH
|
Churned
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
34.002642, -118.287596
| 34.002642 | -118.287596 | 0 | 89.4 | 0 | 0 | 0 |
Offer D
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 56,709 | 1 |
Q3
| 0 | 1 | 0 |
California
| 1 | 1 | 0 | 12 | 1,095.65 | 0 | 209.52 | 0 | 1,305.17 | 0 | 1 |
90037
|
40 | 14 | 38.37 | 1 |
Competitor
|
Competitor had better devices
| 75 |
Rough And Ready
| 6,216 |
Month-to-Month
|
United States
|
2834-SPCJV
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
39.225634, -121.156163
| 39.225634 | -121.156163 | 1 | 84.1 | 0 | 0 | 1 | null | 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 1,601 | 0 |
Q3
| 1 | 1 | 0 |
California
| 0 | 0 | 1 | 52 | 4,348.65 | 0 | 1,995.24 | 0 | 6,343.89 | 0 | 1 |
95975
|
51 | 0 | 17.01 | 0 | null | null | 78 |
Rowland Heights
| 5,594 |
Month-to-Month
|
United States
|
5018-HEKFO
|
Stayed
| 0 | 0 |
Female
| 0 | null |
33.976753, -117.897367
| 33.976753 | -117.897367 | 0 | 24.5 | 1 | 0 | 0 |
Offer D
| 0 | 0 | 1 | 0 |
Credit Card
| 1 | 46,342 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 10 | 270.15 | 0 | 170.1 | 0 | 440.25 | 0 | 0 |
91748
|
23 | 30 | 2.12 | 0 | null | null | 28 |
Mission Viejo
| 3,707 |
One Year
|
United States
|
6967-QIQRV
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
33.60693, -117.644253
| 33.60693 | -117.644253 | 1 | 101.9 | 0 | 1 | 8 | null | 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 46,227 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 1 | 15 | 1,667.25 | 120 | 31.8 | 0 | 1,819.05 | 1 | 0 |
92692
|
60 | 18 | 16.8 | 0 | null | null | 38 |
Mission Viejo
| 5,687 |
Month-to-Month
|
United States
|
3863-QSTYI
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
33.611945, -117.665867
| 33.611945 | -117.665867 | 0 | 64.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 46,371 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 1 | 59 | 3,735.45 | 0 | 991.2 | 0 | 4,726.65 | 0 | 1 |
92691
|
42 | 5 | 13.59 | 0 | null | null | 56 |
Los Angeles
| 5,136 |
Two Year
|
United States
|
3967-KXAPS
|
Stayed
| 0 | 1 |
Male
| 1 |
DSL
|
33.92128, -118.274186
| 33.92128 | -118.274186 | 1 | 92.3 | 1 | 0 | 5 |
Offer A
| 1 | 1 | 0 | 1 |
Credit Card
| 1 | 24,511 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 72 | 6,719.9 | 0 | 978.48 | 0 | 7,698.38 | 0 | 0 |
90061
|
33 | 19 | 12.92 | 0 | null | null | 67 |
Redwood City
| 5,731 |
Two Year
|
United States
|
0678-RLHVP
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
37.527497, -122.230941
| 37.527497 | -122.230941 | 0 | 105.55 | 1 | 0 | 0 |
Offer B
| 1 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 10,658 | 0 |
Q3
| 0 | 5 | 0 |
California
| 1 | 1 | 1 | 53 | 5,682.25 | 0 | 684.76 | 0 | 6,367.01 | 0 | 1 |
94065
|
44 | 19 | 38.48 | 0 | null | null | 65 |
Lemoore
| 2,004 |
Month-to-Month
|
United States
|
7928-VJYAB
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
36.303666, -119.825657
| 36.303666 | -119.825657 | 1 | 90.6 | 0 | 1 | 9 |
Offer D
| 0 | 0 | 0 | 1 |
Bank Withdrawal
| 1 | 30,419 | 0 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 11 | 1,020.2 | 0 | 423.28 | 0 | 1,443.48 | 0 | 1 |
93245
|
60 | 13 | 21.17 | 0 | null | null | 73 |
Burbank
| 5,356 |
Two Year
|
United States
|
6695-FRVEC
|
Stayed
| 0 | 1 |
Male
| 1 |
Cable
|
34.169706, -118.323548
| 34.169706 | -118.323548 | 1 | 60.4 | 0 | 0 | 1 | null | 0 | 1 | 1 | 1 |
Bank Withdrawal
| 1 | 18,539 | 1 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 67 | 3,953.7 | 40 | 1,418.39 | 0 | 5,412.09 | 0 | 0 |
91506
|
35 | 0 | 31.33 | 0 | null | null | 21 |
Salinas
| 4,467 |
One Year
|
United States
|
9067-YGSCA
|
Stayed
| 0 | 0 |
Female
| 0 | null |
36.64152, -121.622188
| 36.64152 | -121.622188 | 0 | 26.05 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 35,739 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 70 | 1,856.4 | 0 | 2,193.1 | 0 | 4,049.5 | 0 | 0 |
93901
|
47 | 0 | 25.08 | 0 | null | null | 77 |
Lucerne
| 5,682 |
One Year
|
United States
|
3452-FLHYD
|
Stayed
| 0 | 0 |
Male
| 0 | null |
39.141934, -122.770679
| 39.141934 | -122.770679 | 1 | 20.95 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 3,002 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 25 | 495.15 | 0 | 627 | 0 | 1,122.15 | 0 | 0 |
95458
|
29 | 29 | 0 | 1 |
Dissatisfaction
|
Product dissatisfaction
| 94 |
Glendale
| 4,851 |
Month-to-Month
|
United States
|
1024-GUALD
|
Churned
| 0 | 0 |
Female
| 1 |
DSL
|
34.182378, -118.262922
| 34.182378 | -118.262922 | 1 | 24.8 | 0 | 0 | 4 |
Offer E
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 0 | 9,864 | 0 |
Q3
| 1 | 1 | 0 |
California
| 0 | 1 | 0 | 1 | 24.8 | 0 | 0 | 0 | 24.8 | 1 | 1 |
91207
|
40 | 75 | 33.67 | 0 | null | null | 43 |
Los Angeles
| 5,952 |
Two Year
|
United States
|
1298-PHBTI
|
Stayed
| 1 | 0 |
Male
| 1 |
Fiber Optic
|
34.091829, -118.491244
| 34.091829 | -118.491244 | 1 | 84.8 | 1 | 3 | 9 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 33,523 | 1 |
Q3
| 1 | 3 | 0 |
California
| 0 | 0 | 0 | 71 | 6,152.4 | 0 | 2,390.57 | 0 | 8,542.97 | 0 | 1 |
90049
|
62 | 0 | 11.86 | 0 | null | null | 46 |
Pasadena
| 3,612 |
Month-to-Month
|
United States
|
9546-KDTRB
|
Stayed
| 0 | 0 |
Female
| 0 | null |
34.139402, -118.128658
| 34.139402 | -118.128658 | 0 | 24.7 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Bank Withdrawal
| 1 | 23,742 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 19 | 465.85 | 0 | 225.34 | 1.65 | 689.54 | 0 | 0 |
91106
|
80 | 8 | 37.3 | 0 | null | null | 26 |
Fremont
| 4,011 |
Two Year
|
United States
|
4849-PYRLQ
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
37.572273, -121.964583
| 37.572273 | -121.964583 | 0 | 73.25 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 |
Bank Withdrawal
| 1 | 66,543 | 1 |
Q3
| 0 | 3 | 1 |
California
| 1 | 0 | 0 | 56 | 4,054.2 | 0 | 2,088.8 | 17.16 | 6,125.84 | 0 | 1 |
94536
|
44 | 30 | 24.94 | 0 | null | null | 34 |
Termo
| 5,045 |
Two Year
|
United States
|
8883-ANODQ
|
Stayed
| 1 | 1 |
Female
| 1 |
Fiber Optic
|
41.027281, -120.669427
| 41.027281 | -120.669427 | 1 | 84.4 | 1 | 1 | 3 | null | 1 | 0 | 1 | 1 |
Credit Card
| 1 | 72 | 0 |
Q3
| 1 | 5 | 0 |
California
| 0 | 0 | 0 | 68 | 5,746.75 | 0 | 1,695.92 | 0 | 7,442.67 | 0 | 1 |
96132
|
46 | 10 | 10.69 | 0 | null | null | 66 |
Glendale
| 5,414 |
Month-to-Month
|
United States
|
0003-MKNFE
|
Stayed
| 0 | 0 |
Male
| 1 |
Cable
|
34.162515, -118.203869
| 34.162515 | -118.203869 | 0 | 59.9 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 31,297 | 0 |
Q3
| 0 | 5 | 0 |
California
| 1 | 1 | 0 | 9 | 542.4 | 10 | 96.21 | 38.33 | 610.28 | 0 | 0 |
91206
|
35 | 6 | 0 | 0 | null | null | 39 |
Redcrest
| 3,215 |
Month-to-Month
|
United States
|
4177-JPDFU
|
Stayed
| 0 | 0 |
Male
| 1 |
Cable
|
40.363446, -123.835041
| 40.363446 | -123.835041 | 0 | 34 | 0 | 0 | 0 |
Offer D
| 1 | 0 | 0 | 0 |
Credit Card
| 0 | 400 | 1 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 12 | 442.45 | 0 | 0 | 0 | 442.45 | 0 | 1 |
95569
|
73 | 11 | 31.27 | 1 |
Other
|
Don't know
| 94 |
Fallbrook
| 2,394 |
Month-to-Month
|
United States
|
0723-DRCLG
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.362575, -117.299644
| 33.362575 | -117.299644 | 1 | 74.45 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 42,239 | 0 |
Q3
| 1 | 2 | 1 |
California
| 0 | 0 | 0 | 1 | 74.45 | 10 | 31.27 | 0 | 115.72 | 0 | 0 |
92028
|
25 | 42 | 38.78 | 0 | null | null | 76 |
Goodyears Bar
| 5,536 |
One Year
|
United States
|
5734-EJKXG
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
39.564113, -120.868836
| 39.564113 | -120.868836 | 0 | 118.6 | 1 | 0 | 0 |
Offer B
| 1 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 76 | 1 |
Q3
| 0 | 3 | 0 |
California
| 1 | 1 | 1 | 61 | 7,365.7 | 0 | 2,365.58 | 0 | 9,731.28 | 1 | 1 |
95944
|
58 | 0 | 29.25 | 0 | null | null | 20 |
Porterville
| 4,335 |
Two Year
|
United States
|
5567-GZKQY
|
Stayed
| 0 | 0 |
Male
| 0 | null |
36.008958, -118.891593
| 36.008958 | -118.891593 | 0 | 20.3 | 0 | 0 | 0 |
Offer B
| 0 | 0 | 0 | 0 |
Credit Card
| 1 | 65,566 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 58 | 1,131.5 | 0 | 1,696.5 | 0 | 2,828 | 0 | 0 |
93257
|
78 | 3 | 34 | 0 | null | null | 71 |
San Rafael
| 5,085 |
Two Year
|
United States
|
5792-JALQC
|
Stayed
| 0 | 1 |
Female
| 1 |
DSL
|
37.972662, -122.491452
| 37.972662 | -122.491452 | 0 | 59.85 | 1 | 0 | 0 |
Offer B
| 0 | 1 | 0 | 0 |
Bank Withdrawal
| 1 | 40,239 | 0 |
Q3
| 0 | 3 | 1 |
California
| 0 | 0 | 0 | 52 | 3,103.25 | 0 | 1,768 | 19.16 | 4,852.09 | 0 | 1 |
94901
|
78 | 10 | 27.79 | 0 | null | null | 56 |
Santa Ana
| 6,423 |
One Year
|
United States
|
5985-BEHZK
|
Stayed
| 0 | 1 |
Female
| 1 |
Fiber Optic
|
33.766004, -117.786763
| 33.766004 | -117.786763 | 1 | 105 | 1 | 0 | 1 |
Offer A
| 1 | 0 | 0 | 1 |
Credit Card
| 1 | 44,117 | 0 |
Q3
| 1 | 5 | 1 |
California
| 1 | 0 | 1 | 72 | 7,578.05 | 0 | 2,000.88 | 0 | 9,578.93 | 0 | 1 |
92705
|
61 | 26 | 27.56 | 0 | null | null | 52 |
Los Altos
| 4,903 |
Month-to-Month
|
United States
|
9822-BIIGN
|
Stayed
| 1 | 0 |
Male
| 1 |
Cable
|
37.352911, -122.093002
| 37.352911 | -122.093002 | 1 | 71.85 | 1 | 3 | 0 |
Offer B
| 0 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 21,496 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 0 | 53 | 3,827.9 | 0 | 1,460.68 | 0 | 5,288.58 | 0 | 1 |
94024
|
46 | 28 | 0 | 0 | null | null | 60 |
Lancaster
| 2,750 |
Two Year
|
United States
|
7021-XSNYE
|
Stayed
| 1 | 1 |
Male
| 1 |
DSL
|
34.712708, -117.889656
| 34.712708 | -117.889656 | 1 | 49.65 | 0 | 2 | 4 | null | 0 | 1 | 0 | 1 |
Credit Card
| 0 | 57,794 | 1 |
Q3
| 1 | 3 | 0 |
California
| 1 | 1 | 0 | 7 | 305.55 | 0 | 0 | 0 | 305.55 | 0 | 1 |
93535
|
59 | 22 | 24.04 | 0 | null | null | 25 |
Cabazon
| 3,149 |
Month-to-Month
|
United States
|
6088-BXMRG
|
Stayed
| 1 | 0 |
Female
| 1 |
Fiber Optic
|
33.929812, -116.76058
| 33.929812 | -116.76058 | 1 | 98.85 | 1 | 1 | 2 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 2,355 | 0 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 32 | 3,089.6 | 0 | 769.28 | 0 | 3,858.88 | 0 | 1 |
92230
|
22 | 85 | 37.57 | 0 | null | null | 54 |
Pioneer
| 5,835 |
Two Year
|
United States
|
5117-ZSMHQ
|
Stayed
| 1 | 1 |
Female
| 1 |
DSL
|
38.546999, -120.271114
| 38.546999 | -120.271114 | 1 | 89.9 | 1 | 1 | 9 |
Offer A
| 1 | 1 | 0 | 1 |
Bank Withdrawal
| 1 | 5,501 | 1 |
Q3
| 1 | 5 | 0 |
California
| 1 | 1 | 1 | 71 | 6,342.7 | 150 | 2,667.47 | 0 | 9,160.17 | 1 | 0 |
95666
|
40 | 15 | 0 | 0 | null | null | 28 |
Willow Creek
| 4,831 |
Month-to-Month
|
United States
|
2209-XADXF
|
Joined
| 0 | 0 |
Female
| 1 |
DSL
|
40.949012, -123.655847
| 40.949012 | -123.655847 | 0 | 25.25 | 0 | 0 | 0 |
Offer E
| 0 | 0 | 0 | 0 |
Bank Withdrawal
| 0 | 1,666 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 1 | 25.25 | 10 | 0 | 0 | 35.25 | 0 | 0 |
95573
|
69 | 14 | 18.58 | 0 | null | null | 23 |
Glendale
| 5,232 |
Two Year
|
United States
|
8058-DMYRU
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
34.195386, -118.238508
| 34.195386 | -118.238508 | 0 | 90.05 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 16,910 | 0 |
Q3
| 0 | 5 | 1 |
California
| 1 | 0 | 0 | 54 | 4,931.8 | 0 | 1,003.32 | 0 | 5,935.12 | 0 | 1 |
91208
|
42 | 0 | 47.6 | 0 | null | null | 26 |
Sacramento
| 5,897 |
Two Year
|
United States
|
0480-KYJVA
|
Stayed
| 1 | 0 |
Female
| 0 | null |
38.685069, -121.543709
| 38.685069 | -121.543709 | 1 | 24.25 | 1 | 3 | 8 | null | 0 | 0 | 0 | 1 |
Credit Card
| 1 | 854 | 0 |
Q3
| 1 | 4 | 0 |
California
| 0 | 0 | 0 | 72 | 1,784.5 | 0 | 3,427.2 | 49.76 | 5,161.94 | 0 | 0 |
95835
|
38 | 29 | 43.39 | 0 | null | null | 73 |
San Francisco
| 5,989 |
Month-to-Month
|
United States
|
1074-AMIOH
|
Stayed
| 1 | 1 |
Female
| 1 |
Fiber Optic
|
37.736535, -122.45732
| 37.736535 | -122.45732 | 1 | 108.25 | 0 | 2 | 1 | null | 1 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 20,643 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 1 | 53 | 5,935.1 | 0 | 2,299.67 | 0 | 8,234.77 | 0 | 1 |
94127
|
22 | 48 | 2.88 | 0 | null | null | 59 |
Auburn
| 4,644 |
One Year
|
United States
|
0186-CAERR
|
Stayed
| 0 | 1 |
Male
| 1 |
Fiber Optic
|
38.912881, -121.082766
| 38.912881 | -121.082766 | 0 | 116.3 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 |
Bank Withdrawal
| 1 | 24,944 | 1 |
Q3
| 0 | 4 | 0 |
California
| 1 | 1 | 1 | 71 | 8,309.55 | 0 | 204.48 | 0 | 8,514.03 | 1 | 1 |
95603
|
46 | 0 | 36.76 | 0 | null | null | 47 |
Sacramento
| 4,982 |
Two Year
|
United States
|
6000-UKLWI
|
Stayed
| 0 | 0 |
Male
| 0 | null |
38.687367, -121.34848
| 38.687367 | -121.34848 | 0 | 20.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 |
Credit Card
| 1 | 31,373 | 0 |
Q3
| 0 | 3 | 0 |
California
| 0 | 0 | 0 | 41 | 802.35 | 0 | 1,507.16 | 29.95 | 2,279.56 | 0 | 0 |
95842
|
75 | 17 | 48.33 | 0 | null | null | 23 |
Bridgeport
| 5,296 |
Two Year
|
United States
|
7446-YPODE
|
Stayed
| 0 | 0 |
Male
| 1 |
DSL
|
38.184583, -119.286558
| 38.184583 | -119.286558 | 0 | 60.25 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 |
Bank Withdrawal
| 1 | 826 | 0 |
Q3
| 0 | 3 | 1 |
California
| 0 | 0 | 0 | 11 | 662.95 | 120 | 531.63 | 0 | 1,314.58 | 0 | 0 |
93517
|
34 | 0 | 35.5 | 0 | null | null | 67 |
Newcastle
| 4,261 |
One Year
|
United States
|
9509-MPYOD
|
Stayed
| 0 | 0 |
Female
| 0 | null |
38.883224, -121.15918
| 38.883224 | -121.15918 | 0 | 20.75 | 0 | 0 | 0 |
Offer C
| 0 | 0 | 0 | 0 |
Credit Card
| 1 | 6,096 | 0 |
Q3
| 0 | 4 | 0 |
California
| 0 | 0 | 0 | 35 | 700.45 | 0 | 1,242.5 | 0 | 1,942.95 | 0 | 0 |
95658
|
68 | 12 | 3.91 | 0 | null | null | 63 |
Pomona
| 5,448 |
One Year
|
United States
|
8065-QBYTO
|
Stayed
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
34.067932, -117.785168
| 34.067932 | -117.785168 | 0 | 99.65 | 1 | 0 | 0 |
Offer A
| 1 | 1 | 1 | 0 |
Credit Card
| 1 | 36,057 | 1 |
Q3
| 0 | 4 | 1 |
California
| 0 | 0 | 1 | 71 | 7,181.25 | 0 | 277.61 | 0 | 7,458.86 | 0 | 1 |
91768
|
78 | 24 | 28.44 | 0 | null | null | 58 |
Miranda
| 5,521 |
One Year
|
United States
|
8996-ZROXE
|
Stayed
| 0 | 1 |
Male
| 1 |
DSL
|
40.210895, -123.86
| 40.210895 | -123.86 | 0 | 53.5 | 0 | 0 | 0 |
Offer B
| 0 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 867 | 1 |
Q3
| 0 | 4 | 1 |
California
| 0 | 0 | 0 | 57 | 3,035.8 | 0 | 1,621.08 | 0 | 4,656.88 | 0 | 1 |
95553
|
51 | 11 | 7.99 | 0 | null | null | 24 |
Visalia
| 3,704 |
Month-to-Month
|
United States
|
9752-ZNQUT
|
Joined
| 0 | 0 |
Female
| 1 |
Cable
|
36.391777, -119.372842
| 36.391777 | -119.372842 | 0 | 48.6 | 0 | 0 | 0 |
Offer E
| 1 | 0 | 1 | 0 |
Bank Withdrawal
| 1 | 36,718 | 0 |
Q3
| 0 | 5 | 0 |
California
| 0 | 0 | 0 | 1 | 48.6 | 0 | 7.99 | 0 | 56.59 | 0 | 1 |
93291
|
70 | 8 | 6.03 | 0 | null | null | 53 |
Napa
| 4,444 |
Two Year
|
United States
|
7044-YAACC
|
Stayed
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
38.232389, -122.324944
| 38.232389 | -122.324944 | 1 | 70.2 | 0 | 0 | 5 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 26,894 | 0 |
Q3
| 1 | 5 | 1 |
California
| 0 | 0 | 0 | 4 | 280.35 | 0 | 24.12 | 30.75 | 273.72 | 0 | 1 |
94559
|
33 | 13 | 21.23 | 1 |
Dissatisfaction
|
Product dissatisfaction
| 88 |
Hermosa Beach
| 5,838 |
Month-to-Month
|
United States
|
8185-UPYBR
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
33.86532, -118.396336
| 33.86532 | -118.396336 | 1 | 75.5 | 1 | 0 | 4 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 18,693 | 0 |
Q3
| 1 | 1 | 0 |
California
| 0 | 0 | 0 | 6 | 438 | 0 | 127.38 | 0 | 565.38 | 0 | 1 |
90254
|
74 | 10 | 39.31 | 0 | null | null | 30 |
San Francisco
| 6,238 |
One Year
|
United States
|
5446-DKWYW
|
Stayed
| 1 | 1 |
Female
| 1 |
DSL
|
37.773147, -122.411287
| 37.773147 | -122.411287 | 1 | 65.2 | 1 | 1 | 9 |
Offer B
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 23,036 | 0 |
Q3
| 1 | 4 | 1 |
California
| 0 | 0 | 1 | 61 | 3,965.05 | 0 | 2,397.91 | 0 | 6,362.96 | 0 | 1 |
94103
|
28 | 51 | 4.13 | 1 |
Competitor
|
Competitor had better devices
| 87 |
Anaheim
| 3,244 |
Month-to-Month
|
United States
|
3627-FHKBK
|
Churned
| 0 | 0 |
Female
| 1 |
Fiber Optic
|
33.83796, -117.870494
| 33.83796 | -117.870494 | 0 | 75.3 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 |
Mailed Check
| 1 | 34,398 | 0 |
Q3
| 0 | 1 | 0 |
California
| 0 | 0 | 0 | 1 | 75.3 | 0 | 4.13 | 0 | 79.43 | 1 | 1 |
92806
|
66 | 23 | 38.78 | 1 |
Competitor
|
Competitor had better devices
| 96 |
Moss Landing
| 4,843 |
Month-to-Month
|
United States
|
4826-XTSOH
|
Churned
| 0 | 0 |
Male
| 1 |
Fiber Optic
|
36.863303, -121.781632
| 36.863303 | -121.781632 | 1 | 86.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 899 | 0 |
Q3
| 0 | 1 | 1 |
California
| 0 | 0 | 1 | 1 | 86.05 | 0 | 38.78 | 0 | 124.83 | 0 | 1 |
95039
|
52 | 19 | 0 | 0 | null | null | 22 |
Coleville
| 4,534 |
One Year
|
United States
|
1094-BKOSX
|
Stayed
| 1 | 1 |
Female
| 1 |
Cable
|
38.42528, -119.475741
| 38.42528 | -119.475741 | 1 | 51 | 0 | 2 | 10 | null | 1 | 0 | 0 | 1 |
Bank Withdrawal
| 0 | 1,332 | 1 |
Q3
| 1 | 4 | 0 |
California
| 1 | 1 | 0 | 45 | 2,264.5 | 0 | 0 | 0 | 2,264.5 | 0 | 1 |
96107
|
62 | 12 | 15.69 | 1 |
Competitor
|
Competitor had better devices
| 91 |
Modesto
| 2,860 |
Month-to-Month
|
United States
|
1373-ORVIZ
|
Churned
| 0 | 0 |
Female
| 1 |
DSL
|
37.621458, -121.012295
| 37.621458 | -121.012295 | 1 | 66.35 | 1 | 0 | 1 |
Offer D
| 0 | 0 | 1 | 1 |
Bank Withdrawal
| 1 | 47,536 | 1 |
Q3
| 1 | 1 | 0 |
California
| 1 | 1 | 0 | 11 | 740.8 | 0 | 172.59 | 0 | 913.39 | 0 | 1 |
95351
|
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